2011 Ford Fusion complaints

I WAS DRIVIN WHEN MY CAR STARTED FLASHING SERVICE POWER STEERING AND SEVICE POWER TRAC. THE STEERING GOT A LITTLE STIFFER, WHEN I STARTED THE CAR BACK AFTER PUTTING GAS IN THE POWER STEERING WAS COMPLETELY OUT. THERE IS A RECALL ON THEM FROM 2010 TO 2015, BUT I HAVE NOT RECIEVED ANYTHING ABOUT IT AND WHEN I SEARCH VIN IT SHOWS THERE IS NO RECALLS. I DONT UNDERSTAND WHY MY FUSION IS NOT RECALLED BUT DOES HAVE THE PROBLEM.

VEHICLE WAS IN MOTION WHEN THE DRIVER SIDE AIRBAG DEPLOYED WITHOUT WARNING CAUSING DRIVER TO LOSE CONTROL OF VEHICLE AND COLLIDED WITH THE FRONT OF A BANK.

I BEGAN GETTING POWER STEERING FAILURE ERROR MESSAGES ABOUT A YEAR AGO ON MY 2011 FORD FUSION. THEY WOULD ONLY OCCUR WHEN I STARTED MY CAR, BUT I WOULD CUT THE ENGINE OFF AND OPEN THE DOOR AND THE ERROR WOULD GO AWAY. A WEEK AGO, THE ERROR CAME ON AND HAS STAYED. I HAVE NO POWER STEERING AND FORD IS TELLING ME MY VEHICLE IS NOT UNDER RECALL BASED ON THE VIN. IT WILL COST APPROXIMATELY $2,000 TO REPAIR. I DON'T UNDERSTAND HOW THERE IS A RECALL FOR THIS PROBLEM ON 2011 FORD FUSIONS, BUT MY CAR DOESN'T QUALIFY. HOW CAN FORD REFUSE TO REPAIR A KNOWN ISSUE WITH THIS VEHICLE WHEN THEY KNOW THIS IS A PROBLEM THEY CREATED WHEN MANUFACTURING THIS VEHICLE. IF I HAVE TO BUY A NEW CAR, IT WON'T BE WITH FORD WHICH IS FRUSTRATING BECAUSE I LOVE MY CAR.

ON JANUARY 13, 2020 AT APPROXIMATELY 5:30 AM I, [XXX]., WAS DRIVING EAST BOUND ON INTERSTATE 40 LOCATED IN NORTH CAROLINA. I WAS TRAVELING FROM EXIT 47 TO EXIT 123 FOR WORK. I WAS TRAVELING AT A SPEED OF APPROXIMATELY 71 MPH (POSTED SPEED OF 70 MPH). WHILE DRIVING ALONG INTERSTATE 40, JUST WEST OF EXIT 86, MY 2011 FORD FUSION HYBRID'S STEERING SYSTEM LOCKED UP. AT THE MOMENT THE STEERING SYSTEM LOCKED UP IT FORCED ME OFF THE HIGHWAY. I WAS ABLE TO PREVENT THE VEHICLE FROM RECEIVING ANY DAMAGE BY EASING ON THE BRAKES. IT WAS HARD TO CORRECT THE DIRECTION IN WHICH THE VEHICLE HAD BEGAN TRAVELING ONCE THE STEERING SYSTEM LOCKED BUT I DID MANAGE TO GET IT SAFELY STOPPED. I THEN GOT THE VEHICLE TURNED AROUND AND DROVE IT STRAIGHT TO ASHEVILLE FORD. THEY PERFORMED A MULTI-POINT INSPECTION IN WHICH THEY DETERMINED THAT THE STEERING SYSTEM WOULD HAVE TO BE REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT 20 MPH, THE STEERING WHEEL JERKED TO THE LEFT. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO THE CURB. THE SERVICE POWER STEERING NOW AND ADVANCE TRACK WARNING MESSAGES WERE DISPLAYED. THE PASSENGER SUSTAINED INJURIES TO THE NECK AND MEDICAL ATTENTION WAS PROVIDED. THERE WAS NO POLICE REPORT FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT CALLED DUTRO FORD-LINCOLN LOCATED AT 132 S 5TH ST, ZANESVILLE, OH 43701; PHONE NUMBER (740) 452-6334 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 166,000.

I DROVE MY CAR TO THE NEXT TOWN OVER RUNNING ERRANDS AND MY FUSION MAKES AN ALARM SIMILAR TO A LOW FUEL BUT MORE URGENT SOUNDING. THE CLUSTER READS SERVIVLCE POWER STEERING NOW AND SERVICE ADVANCE TRAC. I LOST POWER STEERING/ ASSISTANCE AND WITH ADVANCE TRAC OFF I KNOW I HAVE NO STABILITY CONTROL OR TRACTION CONTROL. LUCKILY I WAS DRIVING BECAUSE I CAN SAY WITH CONFIDENCE MY WIFE COULD NOT HAVE TURNED THE CAR OFF THE ROAD TO SAFETY WITH IT BEING FRONT WHEEL DRIVE. WE ARRIVED AT OUT DESTINATION AND MY ARMS WERE BURNING FROM FIGHTING IT INTO A TIGHT PARKING SPOT. I LEFT IT OFF FOR A WHILE AND TRIED AGAIN AND THE SERVICE POWER STEERING NOW WARNING WAS BACK. I BUILT UP THE STRENGTH TO MAKE THE DRIVE BACK HOME. ENTERING THE ROAD AT 10 MPH THE SERVICE ADVANCE TRAC NOW WARNING GOES OFF. WE MADE IT HOME SAFELY AND I DON'T WANT MY 3 YEAR OLD DAUGHTER TO GET BACK IN IT UNTIL IT'S REPAIRED. I CALLED FORD AND THEY SAID THERE WAS NO RECALL AND I DID MY RESEARCH BEFORE TALKING TO THEM AND I SAID "HOW IS THIS NOT A SAFETY RECALL, I'VE READ ON FORUMS THIS IS A $2000 REPAIR" AND HE AGREED LIKE HE KNEW EXACTLY WHAT MY ISSUE WAS.

DRIVING HOME FROM WORK. INTERSTATE HIGHWAY. SERVICE ADVANCE TRAC LIGHT CAME ON. SHORTLY AFTERWARDS, SERVICE POWER STEERING CAME ON. LIGHTS ON DASH SHOWING YELLOW CAR SWERVING. SLOWED DOWN TO MAKE SENSE OF IT AND STEERING WHEEL WOULD NOT TURN WITHOUT GREAT EFFORT. 1 WEEK BEFORE THIS, SERVICE ENGINE LIGHT WAS ON AND LOCAL GARAGE TOLD ME THE CODE SAID PROBLEM WITH FUEL CAP(WHICH IT DOES NOT HAVE). NOW I HAVE LOOKED AT RECALLS AND FORD SAYS MY CAR WAS BUILT IN AUGUST,2010, BUT VIN COVERED ON THIS RECALL STARTS IN SEPTEMBER, 2010.SO NOW CAR IS DISABLED AND HAVE TO PAY TOW CHARGES TO GET IT HOME, THEN TO DEALERSHIP WHERE IT LACKS BEING COVERED BY A FEW DAYS, THEN ALMOST $2000 IN REPAIRS THAT I CAN'T AFFORD. LUCKY NO ONE WAS INJURED OR KILLED.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR THE DRIVER SIDE AIR BAG AND TAKEN THE VEHICLE FOR THE REPAIR AT THEODORE ROBINS FORD DEALER, (2060 HARBOR BLVD, COSTA MESA, CA 92627, (949) 642-0010). THE CONTACT STATED AFTER THE REPAIR WAS COMPLETED, THE TECHNICIAN INFORMED HER THAT THE TRACTION WARNING LIGHT WAS ILLUMINATED, THE AIR BAG MODULE NEEDED TO BE REPLACED AND THAT THE AIR BAG MODULE MAY NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANIC FOR SECOND OPINION AND WAS INFORMED THAT THE DEALER HAD TO TAKE RESPONSIBILITY. THE CONTACT ALSO MENTIONED THAT THE SEAT BELT ON THE DRIVER SIDE FAILED TO RETRACT AND WAS LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT UPON APPLYING THE BRAKE PEDAL, THE PEDAL DEPRESSED TO THE FLOORBOARD AND HAD TO BE PUMPED REPEATEDLY FOR THE VEHICLE TO BE STOPPED. THERE WERE NO WARNING LIGHTS THAT ILLUMINATED ON THE VEHICLE. THE CONTACT FIRST TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS THEN TOWED TO ANOTHER INDEPENDENT MECHANIC, THEN TOWED TO TERREBONNE FORD LINCOLN LOCATED AT 339 ST CHARLES ST, HOUMA, LA 70360, AND THEN TOWED BACK TO THE ORIGINAL MECHANIC DUE TO THE VEHICLE BEING UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MATTER AND OFFERED NO ASSISTANCE. THE VEHICLE REMAINED UNREPAIRED. THE FAILURE MILEAGE WAS 165,000. *DT CONSUMER STATED HE TOOK THE VEHICLE TO 3 DIFFERENT MECHANICS.**JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED WITH THE POWER ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE RAISOR FORD 2051 SAGAMORE PKWY S, LAFAYETTE, IN 47905 (765) 447-9444, WHERE IT WAS DETERMINED THAT THE POWER STEERING CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V340000 ( STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

THE POWER STEERING JUST WENT OUT SAYING THAT IT NEEDED TO BE CHECK AND IT HAD JUST BEEN AT A MECHANIC FOR ANOTHER PROBLEM WITH THE BREAKS

I WAS DRIVING ON THE HIGHWAY AND THEN A INDICATOR APPEARED SAYING 'SERVICE POWER STEERING NOW.' I THEN REALIZED THAT MY STEERING WHEEL HAD BECOME STIFF AND IT HAD LOCKED UP. LUCKILY I WAS CLOSE TO HOME HOWEVER, IT BECAME VERY DIFFICULT TO MAKE TURNS ONCE I GOT OFF OF THE HIGHWAY. THERE IS CURRENTLY NO RECALL ON MY 2011 FORD FUSION REGARDING THIS MATTER. THIS IS OBVIOUSLY A SAFETY ISSUE AND IT NEEDS TO BE DEALT WITH.

THERE WHERE RECALLS AWHILE BACK. AND ONE IT HAD TO DO WITH THE FUEL SYSTEM WHEN I DID THE RECALL FOR IT A YEAR LATER I HAD THE SAME ISSUE TOOK IT TO FORD AN THEY WANT ME TO PAY OVER 500 FOR IT WHEN IT WAS A RECALL THE FUEL LIGHT CAME ON IT SAYS CHECK FULE INLET. IT HAS DISAPPEARED NOW AN THE CHECK ENGINE LIGHT WENT AWAY. THERE WAS A RECALL FOR THE POWER STEERING. MY STEERING WHEEL IS LOCKING IT SAID THAT POWER STEERING LOCKED. AND THEY SAID THAT I CANT DO THE RECALL. I HAVE A 2011 FORD FUSION SE. AND THE ONLY RECALL THEY SAID WAS THERE WAS FOR THE AIR BAGS. I WANT TO KNOW WHY I CANT GET THESE THINGS FIXED. I ONLY HAVE ONE CAR ON A FIXED INCOME I OWN THE CAR. AN NOW I NEED ANSWERS

TO WHOM IT CONCERNS, WELL FIRST OF ALL I PURCHASE A VEHICLE FROM, I DON'T HAVE THE TITLE, SO THE BANK AND THE DEALERSHIP GOT THAT STUFF. NEXT THEY THINK THEY CAN BE RUDE, LIE, AND PLAY GAMES, THIRDLY THEY SAID I WRECKED WHEN IT CAME OFF THE LOT ON CONDITION AS IT WAS IN, BUT NO WAY. FOURTHLY, THEY WAND TO LIE AND SAY 2 DIFFERENT STORE JUST LIKE THE BANK DOES, I'VE HAD TO PUT ALMOST A 1000 BUCKS INTO THE VEHICLE, AND I'M UPSIDE DOWN IN IT, I TOLD THE BANK THIS, AND THE BANK SAID THEY BE CONTACTING THE DEALERSHIP, NEVER HAPPENED I ASKED TO TAKE THE 1000 BUCKS OFF MY LOAN FOR THESE SERVICES BUT WON'T, THIS WHY I'M REPORTING THEM, NEXT THE BANK CAN NEVER DECIDE IF THEY WANT INSURANCE ON THE VEHICLE BEEN HARASSED BY BOTH THE DEALERSHIP AND BANK, WHICH IS FIRST PREMIER BANK AND FRANKMAN MOTORS SIOUX FALLS,SD, PLUS I WAS SUPPOSE TO RECEIVE A MANUAL FOR MY CAR NEVER HAPPENED, SO SOMETHING NEEDS TO BE DONE, IF BOTH PLACES OF BUSINESS'S WANT ME TO BE NICE, THEY GOT TO EARN IT, AND DO SOMETHING ABOUT THIS LEMON VEHICLE

MY CAR WHEN PUT INTO DRIVE WOULD MAKE A CLUNKING NOISE AND LUNGE FORWARD, ALSO WHEN UP SHIFTING AND DOWN SHIFTING IT WOULD BE HARSH AND CLUNK. I TOOK IT THE FORD DEALER AND THEY SAID I NEEDED A REBUILT TRANSMISSION PUT IN AT A PRICE OF $5490, BECAUSE THE ONE IN IT HAD TO MANY PROBLEMS AND WOULD COST MORE TO FIX THEN THE REBUILT ONE, SO THAT'S WHAT I DID THE CAR ONLY HAD 71438 MILES ON IT.

WHEN BREAKING FOLLOWING AN ABS EVENT, THE BRAKE PEDAL SINKS ALMOST TO THE FLOOR BEFORE STOPPING THE CAR. THIS CONDITION PERSISTS FOR AN INDETERMINATE AMOUNT OF TIME (MINUTES TO DAYS) BEFORE SELF-CORRECTING. I HAVE EXPERIENCED THIS ON MULTIPLE OCCASIONS OVER ABOUT TWO YEARS. I HAVE EXPERIENCED IT AFTER HARD BRAKING ON SNOWY/ICY ROADS AND AFTER HITTING POT HOLES. THIS APPEARS TO BE THE SAME CONDITION AS REPORTED IN RECALL 19S54 (ABS VALVE MAY REMAIN OPEN AFTER ABS EVENT) WHICH DOES NOT COVER MY CAR'S MODEL YEAR. MY MECHANIC HAS DONE THE FOLLOWING WORK WHICH HAS NOT FIXED THE PROBLEM: INSTALLED NEW FRONT AND BACK CALIPERS, PADS, AND ROTORS, COMPLETELY FLUSHED BRAKE FLUID, AND BLED ANTI-LOCK BRAKES USING INSTRUCTIONS IN THE FORD IDS SCAN TOOL.

I WAS DRIVING INTO A LEFT TURN AT A GREEN LIGHT AND THE POWER STEERING WENT OUT, LUCKILY I WAS GOING SLOW ENOUGH TO FIGHT WITH THE STEERING WHEEL TO MAKE THE TURN. IT COULD HAVE EASILY BEEN AN ACCIDENT IF I WAS NOT AWARE OF CARS AND HOW THEY FUNCTION. THAT WAS ABOUT A WEEK AGO AND NOW TODAY THE SAME THING HAPPENED EXCEPT I WAS MAKING A RIGHT TURN AND I WAS NOT ABLE TO STAY ON MY SIDE OF THE STREET BECAUSE OF HOW TOUGH IT WAS TO TURN, NO CARS WERE AROUND SO I JUST STOPPED AND TURNED THE CAR OFF FOR A MIN THEN WHEN I STARTED IT BACK UP IT WAS LIKE NOTHING HAPPENED.

ON 5 NOVEMBER 2019 WHILE TRAVELING I-270 IN MARYLAND WITHOUT PRIOR WARNING MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, AND THE FOLLOWING WARNING LIGHTS CAME ON: BRAKE, ABS, AND TRACTION CONTROL. THIS VEHICLE WAS EXTREMELY DIFFICULT TO SLOW DOWN OR STOP ON THE HIGHWAY. THIS REPAIR COST ME $1335.53 AND SOUNDS VERY SIMILAR TO THE FORD RECALL ANNOUNCED ON DECEMBER 19TH INVOLVING 2006-2010 FUSIONS. MINE IS A 2011.

TWO TIMES IN THE PAST WEEK MY POWER STEERING ASSIST FAULT HAS POPPED UP ON MY DASHBOARD AND MY STEERING WHEEL HAS BEEN LOCKED UP. AFTER TURNING IT OFF AND LEAVING IT FOR A FEW HOURS AND TRYING AGAIN IT'S FINE LIKE IT NEVER HAPPENED. BUT BEING IT IS ELECTRICAL I CAN NOT JUST PUT FLUID IN IT. THIS ISSUE CONCERNS ME BECAUSE I DO NOT KNOW IF I WILL BE DRIVING DOWN A HIGHWAY AND ALL OF A SUDDEN IT WILL POP UP AND LOCK MY STEERING UP OR I WILL BE STRANDED SOMEWHERE. SINCE IT JUST POPS UP AND GOES AWAY EVENTUALLY THIS IS A MAJOR ISSUE!

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND FOUND FUEL ON THE GROUND. THE CONTACT ALSO DISCOVERED THAT THE FUEL TANK WAS CRACKED AND THE CANISTER PURGE VALVE FAILED. THE CONTACT MENTIONED THAT THE FUEL TANK WAS CAPLESS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL TANK). THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000.

BRAKE FAILURE EMULATING 2006-2010 RECALL.. REQUIRED MY REPLACEMENT OF VALVE ASSEMBLY AND BRAKE FLUID . SYSTEM REQUIRED PROFESSIONAL BLEEDING OF ENTIRE SYSTEM DUE TO THE NEED FOR SPECIAL EQUIPMENT.

MY CARS WINSHIELD WIPERS HAVE A SHORT IN THEM WHEN I PUT ON AIR. THE MY CAR KEEPS SHAKING WHEN DRIVING. MY AIRBAGA STILL ARENT WORKING AND CAR FEELS LIKE ITS STILL IDLING ROUGH. ALL OF RHE RECALLS WERE FIXED BUT STILL HAVING SAME PROBLEM. CAR WAS IN MOTION FOR VIBRATING AND PARKED WHEN I NOTICED AIR BAGS

VEHICLE WAS IN MOTION, DRIVING TO WORK IN RAIN AND WET ROAD CONDITIONS. DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE AS IT WAS TRAVELING THROUGH AN INTERSECTION WITH A PUDDLE ON THE ROADWAY. I FELT THE ABS ENGAGE AND THE BRAKE PEDAL PULSATE. THE BRAKE PEDAL PRESSURE FELT FIRM PRIOR TO THE ABS ENGAGING. VEHICLE CONTINUED TO REMAIN IN MOTION WHEN I DEPRESSED THE BRAKE PEDAL AGAIN TO SLOW THE VEHICLE. THIS TIME THE BRAKE PEDAL FELT SOFT AND TRAVELED TO THE FLOOR BOARD BEFORE THE BRAKES BEGAN TO SLOW THE VEHICLE. THE VEHICLES STOPPING DISTANCE INCREASED SIGNIFICANTLY. I WAS ABLE TO DRIVE TO WORK AND HOME, BUT THE BRAKE PEDAL CONTINUED TO REMAIN SOFT AND DID NOT ENGAGE BRAKES UNTIL REACHING THE FLOOR. I CHECKED FOR OBVIOUS LEAKS AROUND THE BRAKE CALIBERS, WITH NONE NOTED, AND THE BRAKE FLUID LEVEL WAS AT THE FULL LEVEL IN THE FLUID RESERVOIR. THERE ARE NO INDICATIONS OF EXTERNAL LEAKING AROUND THE MASTER CYLINDER. I HAVE SCHEDULED AN APPOINTMENT WITH THE LOCAL FORD DEALERSHIP TO DIAGNOSE THE PROBLEM. THERE ARE NO WARNING LIGHTS, ABS OR OTHERS, ILLUMINATED ON THE DASHBOARD BEFORE, DURING OR AFTER THE BRAKES BECAME SOFT AND LESS RESPONSIVE. ORIGINALLY SUSPECTED A MASTER CYLINDER FAILURE, BUT NOW SUSPECT A ABS HYDRAULIC CONTROL UNIT OR MODULE AFTER READING ABOUT SIMILAR FAULT CONDITIONS ON THE INTERNET. THE VEHICLES BRAKE FLUID WAS SERVICED BY FIRESTONE ABOUT 45 DAYS PRIOR TO THIS FAULT OCCURRING. I AM CONCERNED ABOUT THIS FAULT BECAUSE THERE WAS NO WARNING OF IMPENDING FAILURE AND

THERE IS DELAY IS GEAR, HARSH SHIFTING FROM PARK AND ALSO WHILE DRIVING. FORD DEALERSHIP FAILS TO SERVICE AIRBAG RECALL AND THROTTLE BOTTLE RECALL. FORD SAYS F635 TRANSMISSION IS 'SERVICE-FREE' AND TRANSMISSION FLUID DOESN'T NEED REPLACED UNTIL 150K MILES. AT 140K NOW, MY CAR'S TRANSMISSION IS FAILING COMPLETELY. EVER SINCE FIRST OWNING THE FUSION, THE CAR HAS ROUGH AND DELAYED SHIFTING THROUGH PARK-REVERSE-NEUTRAL-DRIVE-LOW AND THROUGH DRIVE GEARS 1-6. QUITE DANGEROUS TO HAVE THIS OCCUR WHEN DRIVING HIGHWAY SPEEDS THROUGH MOUNTAINS. FORD IS A CRIMINAL COMPANY - I WANT THEM TO BUY THIS JUNK OF A CAR BACK FROM ME. ABSOLUTE GARBAGE COMPANY AND GARBAGE CAR.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE RECALL REPAIR WAS COMPLETED BY AN UNKNOWN DEALER IN WOODSTOCK, VA. WHILE THE CONTACT'S FRIEND WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER AND THE STEERING WHEEL SEIZED. IN ADDITION, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PREVIOUSLY PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT PROVIDED.

VEHICLE BEING DRIVEN ON DRY PAVEMENT IN A PARKING LOT, DRIVER ATTEMPTED TO STOP THE VEHICLE AND THE BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE COULD NOT BE STOPPED NORMALLY. THE VEHICLE CONTINUED TO ROLL THROUGH THE STOP SIGN BUT EVENTUALLY CAME TO A STOP. INTERMITTENT ISSUE HAS NOT REPEATED SINCE BUT THE VEHICLE HAS ONLY BEEN DRIVEN 30 MILES SINCE THE INCIDENT. SEEMS SIMILAR TO THE JUST ANNOUNCED FUSION RECALL BY FORD BUT THE 2011 MODEL YEAR WAS NOT INCLUDED.

GETTING CODE "POWER STEERING ASSIST FAULT " ON THE DASH BOARD READ OUT. THE STEERING STOPS WORKING AND CAN'T TURN THE STEERING WHEEL. IF I TURN OFF THE CAR AND RESTART THE CAR, THE STEERING STARTS WORKING AGAIN. THIS HAPPENED WHILE THE CAR WAS MOVING (DRIVING THE CAR) ON A CITY STREET.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE ATTEMPTING TO TURN LEFT FROM A STOPPED POSITION, THE POWER STEERING SEIZED AND NEARLY CAUSED A HEAD ON COLLISION. AFTERWARDS, SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD AND THE CONTACT MANAGED TO DRIVE HOME. GEORGE COLEMAN FORD (47 PLAZA DR, TRAVELERS REST, SC 29690, (864) 834-6090) SCHEDULED A LOANER VEHICLE FOR THE CONTACT AND DISCOVERED THAT THE VEHICLE EXCEEDED THE WARRANTY BY 1,000 MILES. THE MANUFACTURER WAS NOT GOING TO COVER THE REPAIRS AND THE ENTIRE STEERING RACK AND PINION SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE FAILURE EVEN THOUGH IT DID NOT APPEAR BEFORE THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 151,088.

HARD TO TURN THE WHEEL WHEN DRIVING. DIDN'T START TILL I WAS TAKING A TRIP.

WHILE IN MOTION AND WHEN THE ABS SYSTEM ENGAGES EITHER DUE TO BRAKES OR STABILITY CONTROL, A VALVE IN THE CONTROL UNIT STICKS OPEN AND FROM THEN ON THE BRAKE PEDAL GOES TO THE FLOOR WITH VERY LITTLE MODULATION OF THE BRAKES. THIS HAPPENS EVERY TIME THE ABS ACTIVATES.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE CONTACT'S DAUGHTER STARTED THE VEHICLE, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING CEASED TO OPERATE. WHEN THE CONTACT RESTARTED THE VEHICLE, THE WARNING INDICATOR WAS NOT ILLUMINATED AND THE POWER STEERING BEGAN TO OPERATE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

WHY DRIVING MY CAR I LOST MY POWER STEERING AND ALMOST GOT IN BAD ACCIDENT. TOOK TO DEALER AND COST ME $200 JUST DIAGNOSE TO FIND OUT GOING COST $2200 TO FIX. THE POWER STEERING ASSEMBLY. LOOK UP ON RECALLS TO FIND OUT 2011-2012 FORD FUSIONS HAS RECALL FOR THAT. BUT FIND OUT THAT MY 2011 FORD FUSION NOT COVERED BY VIN NUMBER LOOK UP. THIS CAR VERY UNSAFE TO DRIVE ANY MORE WITH OUT FIXING AND IF I GET FIXED IS IT GOING HAPPEN AGAIN BECAUSE INVESTIGATING THE PROBLEM THE EXHAUST ON CATALEPTIC CONVERTER IS 3' INCHES FROM ELECTRIC STEERING ASSEMBLY AND MAKES IT GET TO HOT FRY'S THE MODULE FOR STEERING.

ONE NIGHT I WAS DRIVING IN THE CITY TO RUN SOME ERRANDS. THE VEHICLE WAS IN MOTION APPROXIMATELY 30 TO 35 MILES PER HOUR IN A MAIN STREET WHEN I SUDDENLY HEAR A SOUND COMING FROM MY VEHICLE ALERTING ME THAT THE WRENCH LIGHT DETECTED A MALFUNCTION. AT THE MOMENT I WAS ALERT AND VIEWING MY DASH REGARDING THE ILLUMINATION IT THREW UNTIL I SUDDENLY FELT MY STEERING GEAR BECOME REALLY STIFF AND PULLING ME TO THE SIDE NEAR THE CURB REALLY FAST. I HAD LOST CONTROL OF MY VEHICLE TO STEER THAT RESULTED IN MY VEHICLE JUMPING UP THE CURB AND COLLIDING WITH A LIGHT POLE DAMAGING THE PASSENGER SIDE OF MY FRONT BUMPER AND PASSENGER FRONT AND REAR DOOR. THE MAJORITY OF THE DAMAGE HAPPEN TO MY VEHICLE WHICH LEFT SCRATCHES, DENTS, AND PAINT AND BODY DAMAGE TO PRETTY MUCH THE RIGHT SIDE OF MY VEHICLE. THE LIGHT POLE CONSIDERING THE IMPACT FROM JUMPING UP THE CURB ASSISTED IN NOT CAUSING ANY STREET DAMAGE TOWARD THE STREET LIGHT. I REPORTED THE INCIDENT IMMEDIATELY TO MY INSURANCE COMPANY TO FILE A CLAIM. EVENTUALLY I WAS INFORMED BY A FEW OF MY COWORKERS THAT THERE WAS A RECALL ISSUED ABOUT THE STEERING GEAR ON THE 2011 FORD FUSIONS. I TOOK IT TO MY FORD DEALER IN WHICH WAS A REALLY HORRIBLE EXPERIENCE SINCE THEY AUTOMATICALLY CLOSED THERE DOOR IN MY FACE WHEN I INFORMED THEM ABOUT THE STEERING GEAR ISSUE AND RECALL. THERE EXCUSE WAS MY VIN DID NOT MATCH THE RECALL ISSUED SO THERE WAS NOTHING THEY CAN DO. FORD THEN QUOTED ME OVER $2000 FOR PARTS AND LABOR AND PROGRAMMING. I WAS SO PISSED AND L

VEHICLE GOES TO HIGH SPEED WHEN BACKING UP IN REVERSE, AND IS UNCONTROLLABLE. EVEN PRESSING THE BRAKE PEDAL IS NOT ENOUGH TO SOP THE VEHICLE. IT IS SOMETIMES NECESSARY TO CHANGE THE GEARS ON THE AUTOMATIC SHIFT THIS IS VERY DANGEROUS, AND COULD CAUSE A SERIOUS ACCIDENT. HAS HAPPENED TWICE IN THE LAST SEVERAL MONTHS. IT RECENTLY HAPPENED YESTERDAY DEC.2, 1919. DURING THIS INCIDENT, I PUT THE VEHICLE IN DRIVE TO PREVENT HITTING THE VEHICLE BEHIND ME IN A WALMART PARKING LOT, AND FOUND THAT THE VEHICLE WAS REVVING OUT OF CONTROL GOING FORWARD.

POWER STEERING ASSIST FAULT WAS DISPLAYED AND THE POWER ASSIST WAS DISABLED LEAVING ME WITH MANUAL STEERING WHICH COULD LEAD TO A CRASH. FORD MOTOR CUSTOMER SERVICE SAID THAT THERE WAS NO RECALL ON MY VEHICLE. FORTUNATELY MY VEHICLE WAS STATIONARY WHEN THIS OCCURED.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING 70 MPH, THE STEERING WHEEL BECAME INOPERABLE AND VEERED INTO THE MEDIAN. ALL THE INSTRUMENT PANEL INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO BRADFORD FAIRWAY SALES (472 E MAIN ST, BRADFORD, PA 16701, 814-368-7166) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

WHILE I WAS DRIVING I GOT A WARNING MESSAGE SAYING THAT I POWER STEERING FAILURE AND SERVICE ADVANCETRAC. MY STEERING WHEEL WAS TOO TIGHT TO EVEN A MAKE A TURN.

2011 FORD FUSION OWNER: POSSIBLE WELD ISSUES ON THE LOWER CONTROL ARMS CAUSING THE NOISE CONCERNS AND REQUIRE REPAIR FOR THE LOWER CONTROL ARMS FROM MANUFACTURER. IT MAY BE THE JOUNCE BUMPER RUBBING AGAINST DRY STRUT PLATE CAUSING AN ABRASION NOISE FROM THE STRUT AREA - BIG ASSUMPTION HERE. NOISE HAPPENS IN WARMER MONTHS OVER 50 DEGREES AND GETS QUIET ON COLDER DAYS. IT ALSO GET QUIETER DRIVING OVER 60 MPH. WHATEVER IT IS, THE SWOLLEN PARTS ARE EXTREMELY NOISY, EXTREMELY, AND CONCERNING. FROM RESEARCH, THIS ISSUE MAYBE HAPPENING TO 2006-2015 FORD FUSION VEHICLES. A FEW HUNDRED FUSION OWNERS HAVE COMPLAINED HERE ABOUT THIS SAME ISSUE: HTTPS://REPAIRPAL.COM/SQUEAKS-AND-CREAKS-OVER-BUMPS-AND-TURNING-235. IT IS COSTING HUNDREDS OF DOLLARS FOR OWNERS TO ATTEMPT A FIX WITH NO RESULTS. I AM WRITING AS I WOULD LIKE RESULTS AFTER OWNING MY CAR 2 YEARS WITH THIS HORRIBLE CONDITION TAKING PLACE. THIS IS WORTH A RECALL. THANK YOU.

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 55 MPH, THE STEERING LOST POWER AND THE SERVICE POWER STEERING NOW INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO YORK FORD RENTALS (781-231-1945, LOCATED AT 1481 BROADWAY, SAUGUS, MA 01906) WHERE IT WAS DIAGNOSED THAT THE GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

ONE DAY I HAD NOTICED WHILE DRIVING THAT SOMETHING WASN'T FEELING RIGHT, SOMETHING WAS DIFFERENT THEN BEFORE. SO AS I'M DRIVING I CAN NOTICE IT MORE ESPECIALLY WHEN COMING TO A STOP IN A HURRY. I DIDN'T HAVE ANY BRAKES ON THE CAR SO I JUST STARTED PUMPING THE PEDDLE BECAUSE I DIDN'T KNOW WHAT ELSE TO DO AND THANKFULLY THAT WORKED. I HAVE SENT MY CAR TO A MECHANIC AND HE HAS BEEN TRYING VERY HARD TO FIX THE PROBLEM. WE'VE CHANGED ALL THE PADS AND ROTORS, BLED OUT THE LINES, REBAUILT THE MASTER CYLINDER AND EVEN BOUGHT A USED ABS PUMP. NOTHING HAS WORKED TO GET THE BRAKES WORKING PROPERLY SO THAT IS WHY I AM MAKING THIS COMPLAINT ABOUT THE BRAKE SYTEM IN MY VEHICLE NOT WORKING CORRECTLY AND COULD'VE LEAD TO SOMEONE GETTING HURT OR KILLED. I HAVE DONE MORE WORK ON THE VEHICLE NOW THEN IT IS EVEN WORTH SO I HOPE THAT YOU CAN HELP ME OUT IN THIS SITUATION WITH MY BRAKES. THANK YOU

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING NOW WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT EXTRA STRENGTH WAS NEEDED TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. RON TIRAPELLI FORD (4355 W JEFFERSON ST, SHOREWOOD, IL 60431, (815) 725-3033) AND ROD BAKER FORD SALES INC. (16101 S LINCOLN HWY, PLAINFIELD, IL 60586, (815) 436-5681) WERE NOTIFIED AND INFORMED THE CONTACT TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000. *PM*JB

SPORADICALLY UPON STARTUP I WOULD GET A POWER STEERING ASSIST FAILURE WARNING WITH CAR REVERTING TO MANUAL STEERING. REBOOTING THE CAR WOULD CLEAR THE FAULT. TOOK IT BACK TO THE DEALER I PURCHASED IT FROM, THEY PULLED CODES AND SAID THEY COULD NOT FIND A PROBLEM. THIS HAPPENED EVERY FEW WEEKS FOR THE NEXT YEAR. LAST WEEK THE FAULT REAPPEARED ACCOMPANIED BY WARNING THAT ADVANCE TRAC NEEDED SERVICING AND DID NOT CLEAR WITH REBOOTS OF THE VEHICLE. CAR WAS STILL DRIVABLE WITH MANUAL STEERING. MADE APPOINTMENT WITH JACK MADDEN FORD IN NORWOOD, MASS TO HAVE THEM REPAIR THE ISSUE ON 26 NOV 2019. I SEE THAT THIS EXACT SET OF FAILURES MATCHES RECALL #15V340000, BUT WHEN I LOOK UP MY VIN, MINE IS NOT INCLUDED IN THAT RECALL. SOUNDS LIKE THE RECALL NEEDS TO BE EXPANDED.

THE THROTTLE POSITION SENSOR IS SHOWING SIGNS OF FAILING.

2011 FORD FUSION. CONSUMER WRITES IN REGARDS TO DETACHED DOOR HANDLE FROM DOOR LATCH. *LD THE CONSUMER STATED THE DOOR CANNOT BE OPENED FROM THE INSIDE. THE DOOR HANDLE BECAME UNLINKED FROM THE FROM THE DOOR LATCH. *JS

WHEN TRYING TO START VEHICLE, POWER STEERING ASSIST FAILURE NOTIFICATION COMES ON AND POWER STEERING IS DISABLED. CAR MUST MUST BE TURNED OFF AND RESTARTED TO TURN OFF NOTIFICATION AND ENABLE POWER STEERING. THIS HAS HAPPENED ON SEVERAL OCCASIONS ALREADY. THERE IS A RECALL ON THE POWER STEERING CONTROL MODULE FOR THE 2011 FORD FUSION BUT NOT FOR MY SPECIFIC VIN NUMBER. THE RECALL NUMBERIS 1518. THE DATE NOTED IN REPORT, NOVEMBER 15, 2019 WAS THE LATEST INCIDENT. IT HAPPENED TWICE THAT DAY.

THE POWER STEERING JUST WENT OUT . I WAS STOPPED AT A STORE , WHEN I WENT TO DRIVE OFF IT WAS VERY HARD TO STEER

DRIVING TODAY AND POWER STEERING FLASHED ON DASH AND STEERING LOCKED UP COULD NOT TURN THE WHEEL EITHER WAY I SEE THERE ARE A LOT OF COMPLAINTS ON THIS ISSUE AND RECALLS DON'T KNOW WHAT TO DO. WHEN LOOKED UP RECALL USING VIN NOTHING CAME UP BUT I SEE ALL THESE COMPLAINTS THAT ARE EXACTLY WHAT HAPPEN TO MY CAR. VERY DANGEROUS THE STEERING JUST LOCKED UP. THANK GOD I WASN'T GOING FAST BECAUSE MY CHILDREN WHERE WITH ME WHEN THIS HAPPEN. HAD TO TURN CAR OFF AND WHEN STARTED IT AGAIN IT WAS FINE BUT I SEE THAT IT WILL HAPPEN AGAIN AND AGAIN TIL THE CAR WHILE NO LONGER BE DRIVABLE EVERYONE SAID ON HERE. SO WHY IS THIS NOT RECALLED. VERY DANGEROUS ISSUE.

TWO ISSUES: WHILE DRIVING ERROR MESSAGE MAINTENANCE POWER STEERING NOW CAME ON. AUTOMATIC STEERING WENT. TWICE AGAIN AFTER THE MECHANIC RESET IT. EXTREMELY DIFFICULT TO TURN. COULD BE EXTREMELY DANGEROUS. I TOOK THE CAR TO THE LOCAL DEALER, (WALKER FORD, CLEARWATER, FL) AND ALTHOUGH THERE IS A RECALL IT DOESN'T APPLY TO MY VEHICLE. VERY EXPENSIVE TO FIX, IN THE $2000 RANGE. THE OTHER PROBLEM WHICH IS THE FIRST REASON WE WENT TO THE MECHANIC. THE FRONT END HAS BEEN MAKING NOISES, CREAKING AND CRUNCHING WHEN MAKING TURNS OR COLD. THAT ISSUE NEEDS CONTROL ARM REPLACED WHICH IS CONNECTED TO THE SUBFRAME VERY COSTLY. I HAVE SEEN BOTH THESE ISSUED ADDRESSED IN NUMEROUS COMPLAINTS ONLINE. FRONT SUSPENSION CONTROL ARM PROBLEM OF THE 2012 FORD FUSION 2 FAILURE DATE: 03/02/2019 THIS BELOW IS WHAT HAPPENED IN DETAIL. THE LOW TIRE PRESSURE LIGHT CAME ON INSIDE THE DASH AS I WAS DRIVING SO I DROVE ABOUT TO GET AIR. AFTER I PUT AIR IN THE TIRE,STARTED THE CAR AND IMMEDIATELY GOT A WARNING THAT POWER STEERING NEEDED SERVICING. THEN GOT ANOTHER WARNING THAT ADVANCE TRACK NEEDED SERVICING. ALL HAPPENED AT THE SAME TIME AND THE POWER STEERING WAS COMPLETELY GONE OUT. CONTROLLING RACK NEEDS REPLACING. 2000 THE SERVICE DEPT SAID THE GEAR INSIDE THE POWER STEERING RACK HAS GONE BAD AND THE CONTROL ARMS IT SITS ON HAS WORN OUT THE GEAR THEREFORE NEEDING FRONT LOWER CONTROL ARMS COSTING $1500

TAKATA RECALL. THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED SEVERAL RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). FRIENDLY FORD OF POUGHKEEPSIE, NY WAS NOTIFIED. HOWEVER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE RECALL WAS ISSUED ON JANUARY 28, 2019. IT TOOK OVER 7 MONTHS FROM THE DAY THE DEALER WAS CONTACTED TO THE DAY IT WAS REPAIRED. CURRENTLY, THE DEALER WAS INFORMED THAT WHEN EXITING THE VEHICLE THE DRIVERS SIDE DOOR FAILED TO UNLATCH FROM INSIDE THE VEHICLE. THE FAILURE CAUSED THE DRIVER TO HAVE TO ELECTRONICALLY WIND DOWN THE WINDOW TO OPEN THE DOOR FROM OUTSIDE THE VEHICLE. SOMETIMES THE DOOR WOULD UNLOCK USING THE REMOTE KEYFOB, OTHER TIMES THE KEY HAD TO BE USED MANUALLY TO UNLOCK THE DRIVER DOOR. I HAVE AN APPOINTMENT WITH FRIENDLY FORD TO REPAIR THE ISSUE ON 11/14/2019

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED MULTIPLE DEALERS, INCLUDING GORDIE BOUCHER FORD OF KENOSHA (8301 75TH ST, KENOSHA, WI 53142, (262) 697-0700), BUT THE RECALL REPAIR WAS NOT PERFORMED DUE TO SCHEDULING CONFLICTS. IN ADDITION, HER REQUEST FOR A LOANER VEHICLE WAS DENIED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.