2011 Ford Fusion complaints

AT AROUND 125000 MILES I WAS DRIVING ON A CITY ROAD AROUND 20 MILES PER HOUR. I HIT MY BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. I PARKED THE VEHICLE AND PUMPED THE BRAKES WHILE THE VEHICLE WAS OFF AND THE BRAKE REGAINED FULL PRESSURE. I TOOK THE VEHICLE TO PEP BOYS AND THEN TO THE FORD DEALERSHIP. NEITHER AUTO SHOP COULD FIND ANYTHING WRONG WITH THE SYSTEM. AT ABOUT 130000 MILES I WAS ON AN EXIT RAMP SLIGHTLY TURNING MY VEHICLE AND ATTEMPTED TO BRAKE AT ABOUT 30 MPH, THE BRAKE WENT TO THE FLOOR AGAIN. I WAS NOT ABLE TO REGAIN PRESSURE IN THE BRAKES. I TOOK THE VEHICLE TO PEP BOYS, THEY TOLD ME THE MASTER CYLINDER AND BRAKE BOOSTER NEED TO BE REPLACED. I HAD A MECHANIC REPLACE BOTH PARTS. THE BRAKES STILL DIDNT WORK. THE VEHICLE IS CURRENTLY WITH FORD, THEY STATE THE MASTER CYLINDER IS LEAKING SO THAT PART NEEDS TO BE REPLACED AND THE SYSTEM NEEDS TO BE FLUSHED. I SEE MANY COMPLAINTS ABOUT THE SAME ISSUE WITH THIS VEHICLE AND OTHER YEARS OF THE FORD FUSION. NOT SURE IF THIS WILL BE A SOLUTION TO THE ISSUE.

TL* THE CONTACT'S DAUGHTER-IN-LAW OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT HIS DAUGHTER-IN-LAW'S VEHICLE LOSS POWER STEERING WHILE DRIVING AT 35 MPH, WITH AN UNKNOWN SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER RETRIEVING HER VEHICLE FROM VIC BAILEY FORD (501 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302) AFTER HAVING HER VEHICLE SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT'S DAUGHTER-IN-LAW DROVE THE VEHICLE BACK TO THE DEALER WHERE SHE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 183,919.

BRAKES VERY SOFT AT LOW SPEEDS. VERY DIFFICULT TO STOP!

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING LOST POWER. THE POWER STEERING ASSIST DISABLED LIGHT ILLUMINATED. THE CONTACT CALLED THE PITTSVILLE FORD DEALER, LOCATED IN PITTSVILLE, MD, WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.

WHILE ON THE HIGHWAY DRIVING 55MPH A GRINDING NOISE CAME OUT OF THE FRONT OF THE CAR AND CAUSED THE CAR TO COME TO A SUDDEN STOP. I PUT THE CAR IN PARK AND BACK IN DRIVE MAKING IT TO A PARKING LOT WHERE IT WAS ACTING LIKE THE BRAKE WAS BEING ENGAGED AND DISENGAGED. GOT.IT TO AN INDEPENDENT SERVICE SHOP AND IT WAS DETERMINED THAT THE PTU WAS BAD CAUSING THE CAR TO STOP ALL OF SUDDEN. THIS IS A KNOWN PROBLEM WITH THE FORD AWD FAMILY OT VEHICLES.

II WAS IN A PARKING LOT AND PRESSED ON THE BRAKE PEDAL AND IT WENT TO THE FLOOR AND DID NOT STOP THE CAR. I HAD TO PUMP THE BRAKE PEDAL TO GET THE CAR TO STOP. I HAD TO CONTINUE TO PUMP THE BRAKES ANY TIME I TRIED TO SLOW DOWN OR STOP THE REST OF THE WAY HOME. I STOPPED DRIVING THE CAR AS THE BRAKES ARE NOW UNRELIABLE BUT I AM TAKING IT IN TO THE DEALER TODAY FOR REPAIR. WHEN THE BRAKES STOPPED WORKING THE ABS LIGHT CAME ON.

ON AUG 1ST MY WIFE EXPERIENCED A LOSS OF POWER STEERING ASSIST UPON STARTING THE VEHICLE WHILE STATIONARY. THE DASH INDICATED A SERVICE REQUIRED TO THE POWER STEERING SYSTEM. THE VEHICLE HAD PREVIOUSLY EXPERIENCED IDENTICAL SYMPTOMS BACK IN AUGUST OF 2018. FOLLOWING THAT FIRST INCIDENT, THE VEHICLE WAS DIAGNOSED & REPAIRED AT QUIRK FORD OF AUGUSTA MAINE IN ACCORDANCE WITH THE 15S18 RECALL. THE POWER STEERING RACK WAS DETERMINED TO BE FAULTY. THE DEALER REPLACED THE POWER STEERING RACK AND REPROGRAMMED THE PSCM.

WHILE DRIVING THE CAR I FOUND THERE WAS NO LONGER POWER STEERING. THE LIGHT FOR THE POWER STEERING ASSIST FAULT CAME ON

I PURCHASED 2011 FUSION 8 MOS AGO. CURRENTLY HAS 56K MILES. STEERING HAS BECOME AN ISSUE WHILE DRIVING, MAKING IT DIFFICULT TO NAVIGATE TURNS WITHOUT WARNING. WHILE THE 2011 FUSION DOES HAVE A RECALL, MY VIN IS EXCLUDED. I CONTACTED FORD WHO ESSENTIALLY INDICATED THEY DO NOT STAND BEHIND THEIR VEHICLE. DEALER COST TO REPAIR: $2800.

THE POWER STEERING WENT OUT WHEN I WAS DRIVING. THIS MAKES THE CAR VERY DIFFICULT TO STEER AND MAKES TIGHT TURNS IMPOSSIBLE. I FEAR THAT THIS WILL CAUSE GREAT DIFFICULTY FOR DRIVERS, ESPECIALLY THOSE WITH UPPER BODY STRENGTH ISSUES, AS THEY MAY NOT BE ABLE TO CONTROL THE VEHICLE OR MAKE TURNS. I WAS IN A PARKING LOT AT THE TIME, BUT IF THIS HAPPENED SUDDENLY AT A HIGH RATE OF SPEED, IT MAY CAUSE AN ACCIDENT.

WHEN PULLING INTO WORK I GOT A WARNING ON MY CAR SAYING 'SERVICE POWER STEERING NOW'. I WENT TO LEAVE FROM WORK THE NEXT MORNING AND I WASN'T ABLE TO STEER. A FRIEND OF MINE TOOK IT TO A LOCAL SHOP THAT HIS FRIEND OWNS AND HE PLUGGED IT INTO THE COMPUTER. A PART ON MY RACK AND PINION NEEDS TO BE REPAIRED. I HAD NOTICED THAT THERE HAD BEEN PREVIOUS RECALLS FOR THE POWER STEERING AND I HAVE ONLY HAD MY CAR SINCE 2/28/2020.

ON 7/23/20 I STARTED MY CAR AND THE MESSAGE APPEARED "POWER STEERING ASSIST FAULT" AND I COULDN'T TURN THE WHEEL. I TURNED THE CAR OFF AND WHEN I STARTED IT AGAIN THE MESSAGE DIDN'T COME UP AGAIN & THE STEERING WORKED. I SAW THERE HAD BEEN A RECALL FOR THIS BACK IN 2015 BUT I NEVER GOT A RECALL NOTICE. WITHOUT A RECALL THIS REPAIR IS $1800.

LOSS OF POWER STEERING ASSIST. VEHICLE SEEMS TO BE ON MANUAL STEERING, LOSS OF STEERING AFTER CAR START, DIFFIFULTY SOMETIMES TURNING AND IT MAKES NOISES. VEHICLE STEERING WILL FREEZE OFTEN AND WILL GET POWER STEERING FAILURE MESSAGE WHEN IDLING. IT IS DIFFICULT TO STEER AT REGULAR CITY SPEEDS AND I DARE NOT ATTEMPT TO DRIVE ON THE HIGHWAY FOR FEAR I WILL LOSE CONTROL. THIS IS A PRIMARY MODE OF TRANSPORTATION FOR ME TO WORK AND SCHOOL. A RECALL OF THIS NATURE WAS RELEASED ON A LARGE NUMBER OF 2011 FORD FUSIONS, HOWEVER, DEALERSHIP STATES MY VIN DOES NOT QUALIFY FOR THE RECALL EVEN THOUGH THE SAME SYMPTOMOLOGY IS PRESENT.

WHILE DRIVING, BRAKES WILL INTERMITTENTLY HAVE EXCESSIVE TRAVEL. CAR EVENTUALLY DOES STOP BUT IT DOES REQUIRE INCREASED PEDAL TRAVEL AND INCREASED EFFORT ON THE DRIVER'S PART. SOMETIMES IT IS SELF CORRECTING BUT CURRENTLY IT IS STILL HAPPENING AND HAS NOT SELF-DIRECTED. THE LAST TIME IT HAPPENED WE WERE ON THE INTERSTATE AND HIT A POTHOLE. AFTER WE HAD THE POTHOLE THE BRAKING ISSUE BEGAN. I BELIEVE IT HAS SOMETHING TO DO WITH THE ABS SYSTEM. THIS HAS BEEN HAPPENING FOR OVER A YEAR BUT IT USUALLY SELF CORRECTS. IT'S BEEN ALMOST A MONTH AND IT HAS NOT CORRECTED ITSELF YET.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BILL KNIGHT FORD LOCATED AT 9607 S. MEMORIAL DR, TULSA, OK 74133 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. JC LEWIS FORD LOCATED AT 9505 ABERCORN ST, SAVANNAH, GA 31406, (912) 210-5676, WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

THE CAR IS VERY UNSAFE.

HI, MY NAME IS [XXX] AND I OWN A 2011 FORD FUSION. IN NOVEMBER OF 2019, I NOTICED MY BRAKES ACTING DIFFERENTLY ALMOST IN AN INSTANT. EVERYTHING WAS FINE AND NORMAL WHEN I STOPPED MY CAR AND WHEN IT WAS TIME TO GO AGAIN, I IMMEDIATELY COULD SENSE A DIFFERENCE IN THE PERFORMANCE. I DROVE IT AROUND FOR A WHILE AND WAS AWARE I WAS HAVING TO PUMP THE PEDAL TO GET IT TO STOP THE VEHICLE. IT WAS FRIGHTENING TO GET USED TO BECAUSE THE FIRST COUPLE TIMES I WOULD PUMP NOTHING WOULD HAPPEN AND THEN IT WOULD CATCH UP AND WORK PARTIALLY. ENOUGH TO STOP THE CAR BUT WITH MUCH MORE DIFFICULTIES. I TOLD MY FAMILY WHAT I WAS EXPERIENCING BECAUSE I WAS USING MY CAR FOR MY JOB AS A DOORDASH DELIVERY DRIVER. THEY TOLD ME WITH AS MUCH DRIVING AS I HAVE TO DO, THAT I DON'T NEED TO BE ON THE ROAD WITH THIS ISSUE. LONG STORY SHORT, MY BRAKES STILL AREN'T REPAIRED. I'VE SPENT CLOSE TO 3,500 ON REPAIRS BETWEEN 3 DIFFERENT MECHANICS. I EVEN TOOK OUT A $1200 LOAN FOR ONE LAST SHOT AND IT GOT ME KNOW WHERE. SO I AM HAVING TO PAY AROUND $1800 BACK TO THE LOAN COMPANY. I STILL OWE MONEY TO MY MOM, GRANDMAS, AND GRANDPAS FOR HELPING. A LITTLE OVER A THOUSAND TO EACH AND I HAVE TO PAY OFF THE LOAN. THE WORST PART IS I HAVE NOT BEEN ABLE TO WORK SINCE THEN. SO I HAVE NO WORK HISTORY OR PROOF OF INSURANCE SINCE THEN. I AM ALSO GETTING MAIL SAYING I OWE $367 BY AUGUST 2ND OR THEY WILL REPO MY CAR. I WISH I COULD JUST GET THIS REPAIRED SO I WON'T HAVE TO LOSE THE CAR AFTER ALL THIS AND STILL PAY WHAT I OWE ON IT,

TAIL LIGHT MELTS WITHIN ITS HOUSING WHILE DRIVING.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HER MOTHER WAS DRIVING, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE DRIVER COASTED INTO A REST AREA. WHILE ATTEMPTING TO LEAVE THE REST AREA, THE VEHICLE LOSS POWER STEERING. THE DRIVER CONTINUED DRIVING TO THE RESIDENCE HOWEVER, THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO WHITE FORD, LLC LOCATED AT 175 OLD FARM RD, ROANOKE RAPIDS, NC 2787, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING GEAR OVERHEATED DUE TO THE CLOSENESS OF THE EXHAUST MANIFOLD TO THE RACK AND PINION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILLAGE WAS 137,863.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING ASSIST WARNING. THE VEHICLE WAS TAKEN TO THOROUGHBRED FORD LOCATED AT 8501 N BOARDWALK AVE, KANSAS CITY, MO 64154, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING GEAR AND PINION WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 184,000.

I WAS ON A HIGHWAY INTERCHANGE GOING AROUND A LOOP APPROXIMATELY 30 MPH WHEN MY POWER STEERING ASSIST CUTOUT. THE POWER ASSIST FAULT AND THE SERVICE ADVANCETRAC WARNINGS SHOWED ON THE DASH. AS I CAME TO THE END OF THE TURN I NEARLY OVERSTEERED DUE TO THE POWER STEERING CUT OUT. I CONTACTED FORD ABOUT IT SINCE IT IS A KNOWN ISSUE THAT HAS BEEN RECALLED ON MANY OF THE 2011-2013 FUSIONS. NO RECALL WAS EVER ISSUED TO MY CAR, EVEN THOUGH IT WAS AFFECTED BY THIS ISSUE.

THE CAR GAVE A POWER STEERING ASSIST FAULT INDICATION. THE DEALER DIAGNOSED A BAD STEERING GEAR. THE STEERING GEAR HAD TO BE REPLACED. THIS PROBLEM HAS BEEN FOUND ON OTHER FORDS WITH THIS ELECTRONIC/ELECTRICAL STEERING. A FUSION MODEL WAS SUBJECT TO A SAFETY RECALL. THIS ISSUE IS A DEFINITE SAFETY ISSUE AND SHOULD BE GENERAL RECALL FOR ALL FUSIONS AND FORDS WITH THIS TYPE STEERING.

I STARTED MY VEHICLE AND RECEIVED MESSAGE THE POWER STEERING IS DISABLED. CONTACTED FORD AND THEY VOLUNTARILY REPLACED MODULE IN 2015. WILL NOT REPAIR NOW .

LOSS OF POWER STEERING WHEN IN MOTION. SERVICE POWER STEERING SYSTEM NOW SERVICE ADVANTRAC SYSTEM LIGHTS COME ON

WHILE DRIVING TO A STOP I BRAKED AND ALL ABS , TRACTION CONTROL, ETC LIGHTS CAME ON SUDDENLY AND BRAKE PEDAL WENT ALL THE WAY DOWN AND COULDN'T STOP. SO I PULLED EMERGENCY BRAKE AND SKID INTO TRAFFIC , LUCKILY MISSED OTHER VEHICLES

2011 FORD FUSIONS WERE RECALLED IN 2015 FOR SUDDEN LOSS OF POWER STEERING. MY 2011 FORD FUSION WAS NOT INCLUDED IN THE RECALL, BUT SHOULD HAVE BEEN BECAUSE LAST WINTER I SUDDENLY LOST POWER STEERING WHILE IN MOTION, TURNING IN A PARKING LOT. FORTUNATELY I WASN'T GOING FAST AT THE TIME, AND I WAS ABLE TO SAFELY STOP. THE AUTO SHOP USED "TSB 11-11-03" THAT WAS PUBLISHED ON NOV 3, 2011, WHICH INDICATES THE FORD MOTOR COMPANY KNEW ABOUT HIGH FRICTION ISSUES IN SOME CONTROL ARMS THAT CAN CAUSE THE POWER STEERING TO FAIL. THE AUTO SHOP FOLLOWED THE SERVICE PROCEDURE SPECIFIED IN TSB 11-11-03 AND REPLACED BOTH CONTROL ARMS, WHICH FIXED THE PROBLEM. SINCE THE KNOWN SERVICE PROCEDURE FIXED THE KNOWN PROBLEM WITH THE POWER STEERING, I PRESUME MY 2011 FORD FUSION SHOULD HAVE BEEN INCLUDED IN THE RECALL FROM 2015, AND PERHAPS OTHER EXCLUDED 2011 FORD FUSIONS COULD BE IN JEOPARDY OF THEIR POWER STEERING SUDDENLY FAILING, CONSIDERING MINE DIDN'T FAIL UNTIL NOVEMBER OF 2019.

BRAKES INTERMITTENTLY DO NOT COMPLETELY ENGAGE AFTER VEHICLE IS INITIALLY STARTED. BRAKES FEEL SOFT AND FEELS LIKE ANTI-LOCK BRAKES ENGAGE. PROBLEM LASTS ABOUT 30-45 SECONDS AFTER VEHICLE IS STARTED. *TR

2011 FORD FUSION SEL, 97,800 MILES. BREAK PEDAL EXCESSIVE TRAVEL INCIDENT # 1, APPROXIMATELY APRIL TIME FRAME. BRAKE FLUID FLUSH WAS PERFORMED. INCIDENT # 2, 7 WEEKS LATER, DRIVING STRAIGHT ROAD DECELERATING FROM 45 MPH AND BRAKING FOR A RED LIGHT WITH CARS AHEAD, PEDAL WENT TO THE FLOOR, FINALLY CAUGHT AT BOTTOM. VEHICLE IS NOW AT FORD DEALER, RECOMMENDATION WAS TO REPLACE ABS HYDRAULIC CONTROL UNIT AT A COST OF $1,000.00. REPAIRS ARE PROCEEDING. THIS APPEARS TO BE THE SAME ISSUE IDENTIFIED IN SAFETY RECALL 19S54 - ANTI-LOCK BRAKE SYSTEM HYDRAULIC CONTROL UNIT VALVE FUNCTION - 2006 - 2010 FOR LINCOLN & MERCURY. UNDER NHTSA COMPLAINTS FOR 2011 FORD FUSION - SERVICE BRAKES (AND HYDRAULIC), 98 CASES ARE REGISTERED WITH A VERY HIGH PERCENTAGE OF THE CASES IDENTIFYING EXCESSIVE BRAKE PEDAL TRAVEL. I PERSONALLY FEEL THAT 2011 AND POSSIBLE 2012 MODEL YEARS SHOULD BE INCLUDED IN THE RECALL. FAILURE MODE WAS IDENTIFIED AS HYDRAULIC CONTROL VALVES WITHIN THE HCU EXPERIENCE CORROSION AND BECOME STUCK. THE BRAKES OPERATE FINE WHEN THEY ARE WORKING, BUT THE VEHICLE CAN NOT BE TRUSTED DUE TO THE BRAKE SYSTEM INTERMITTENT BEHAVIOR. *TR

POWER STEERING ASSIST FAILURE. MY POWER STEERING HAS FAILED SEVERAL OTHER TIMES IN THE PAST 6 MONTHS BEFORE THE NOTED DATE OF THIS COMPLAINT (06/21/2020). THE REMEDY ALWAYS WAS THE SAME, TURN OFF THE VEHICLE AND RESTART IT. THIS TIME IT HAS FAILED FOR GOOD. SINCE FORD DOES NOT HAVE AN ACTIVE RECALL FOR MY VIN NUMBER I AM FORCED TO PAY OUT OF POCKET TO REPLACE A FAULTY PART. I HAVE SCOURED THE WEB AND SEEN NUMEROUS COMPLAINTS BY OTHERS FORD OWNERS ABOUT THIS SAME ISSUE. THEY MORE OR LESS SAY THE SAME THING "NOBODY CAN HELP US". I BELIEVE THAT FORD HAS CHERRY PICKED WHICH VEHICLES THEY WANTED TO ISSUE A RECALL FOR, IN ORDER TO DO THE BARE MINIMUM. PLEASE HELP. YOUR TIME AND CONSIDERATION IN THIS MATTER IS GREATLY APPRECIATED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

WHILE DRIVING THE POWER STEERING FAILED AND SAID POWER STEERING ASSIST FAULT. ALSO THE STABILITY CONTROL SYSTEM IS SHOWING. I KNOW THERE WERE RECALLS ON THE 2012 FORD FUSION IN 2015. THIS HAS HAPPENED 4 TIMES TO ME AND ALMOST CAUSED AN ACCIDENT WHILE DRIVING WITH MY CHILDREN IN THE CAR. 3 TIMES IT FAILED THEN CAME BACK WORKING BUT NOW DOESN'T WORK AT ALL. THIS IS MY ONLY FORM OF TRANSPORTATION AND I NEED TO HAVE THE RECALL HONORED ON THIS CAR. I RAISE 2 OF MY GRANDCHILDREN AND I DO NOT HAVE $2000 TO FIX THIS PROBLEM. THANK YOU *TR

MY CAR SAID. SERVICE POWER STEERING AND SERVICE ADVANCE TRAC. THEN NOT EVEN 5 MINUTES LATER I COULD NO LONGER TURN THE WHE AND HIT A CURB AND BROKE MY RIM. I WAS NOT GOING OVER 35 MPH AND CAN NOT TURN THE WHEEL AT ALL. NOW IT SAYS SERVICE POWER STEERING NOW

POWER STEERING DEFAULT -WHEEL LOCKS -THIS KEEPS HAPPENING-I RAN INTO A DITCH ONCE-ONCE I WAS GETTING ON INTERSTATE-TOOK IT TO FORD DEALER AND WAS TOLD THEY COULDN'T GET CODE-I REALLY DON'T' KNOW WHAT TO DO NOW BECAUSE THIS KEEPS HAPPENING-I SEE THIS IS A COMMON PROBLEM WITH THIS CAR-WHEN YOU CALL CORPORATE THEY ACT LIKE IT'S ALL YOUR FAULT. I'M 67 YEARS OLD AND THIS IS VERY STRESSFUL FOR MEAN-IM AFRAID TO DRIVE MY OWN CAR-I FEEL LIKE IT'S BECOME A DEATH TRAP AND NO BODY IS DOING ANYTHING!!! DOES SOMEBODY HAVE TO DIE BEFORE FORD WILL BE HELD ACCOUNTABLE? MY VEHICLE HAS ALWAYS BEEN MOVING -EITHER IM BACKING OUT OR DRIVING. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST FAILURE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO RAZZAIR FORD LOCATED AT 1300 AUTO CENTER DR, MERCED, CA 95340 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

POWER STEERING STOPPED WORKING WHILE MY WIFE WAS DRIVING HOME ON 6/11/2020. SHE WAS ON A PUBLIC ROAD WHEN SHE WAS UNABLE TO TURN THE STEERING WHEEL EASILY. "POWER STEERING ASSIST FAULT APPEARED IN THE DISPLAY. *TR

WHILE TURNING AND GOING SLOW THE STEERING MAKES A VERY BAD CREAKING SOUND THAT IS IMPOSSIBLE TO IGNORE. HAVE NOTICED MANY OTHER PEOPLE WITH THE SAME PROBLEM ON FUSIONS AND NOBODY KNOWS A FIX. I'M NOT SURE WHO WILL SEE THIS BUT IF IT IS TAKEN INTO ACCOUNT FORD NEEDS TO RECALL THESE AS IT IS VERY COMMON WITH FUSIONS FROM 2010-12. *TR

I'VE HAD TO REPLACE ALL THE LUG NUTS NOW ON THIS CAR DUE TO SWELLING AND CORROSION. THIS IS RIDICULOUS. I'VE ALREADY HAD TO REPLACE OVER $3000 OF STEERING GEARS AFTER ONLY OWNING IT FOR TWO DAYS WHEN I BOUGHT IT. *TR

I OWN A 2011 FORD FUSION HYBRID, IT STARTED MAKING A GRINDING NOISE WHEN TURNING MENTIONED IT TO MY LOCAL FORD DEALER MECHANIC WHO COULDN'T GET IT TO REPLICATE. THAT WAS ON 7/16/18, HE RECOMMENDED AN ALIGNMENT. HAD THAT DONE ON 7/31/18.I WAS NOTIFIED OF AN AIRBAG RECALL, AND WAITING ON PARTS TO HAVE IT SERVICED. THEN AT OIL CHANGE IN AUG 2019 I MENTIONED THAT THE NOISE IS OCCURRING MORE FREQUENTLY WORSE WHEN TURNING LOUDER THE FASTER. HE AGAIN COULDN'T GET IT TO REPLICATE HOWEVER TOLD ME THE POWER STEERING COMPUTER WAS ON A RECALL FOR REPROGRAMMING. ON 10/10/19 I HAD RECALL 15N01 EPAS STEERING EFFORTS REPROGRAM POWER STEERING CONTROL MODULE DONE. AFTER GETTING IT REPROGRAMMED THE NOISES COMPLETELY STOPPED. ITS BEEN LESS THAN A YEAR AND THE NOISE IS BACK AND LOUDER THAN EVER.... BUT WITHOUT DASH LIGHTS ON ITS NOT COVERED BY RECALL! *TR

POWER STEERING ASSIST FAULT - ADAVANCETRAC SERVICE VEHICLE LOOSES ALL POWER STEERING. HAS ONLY HAPPENED WHEN IN PARKED POSITION BUT UNABLE TO DRIVE WITHOUT POWER STEERING AND DOES NOT RESET. COULD CAUSE SERIOUS INJURY OR DEATH. THERE IS A RECALL FOR THE SAME ISSUE BUT NOT THIS VIN# THIS VIN# SHOULD BE INCLUDED. *TR

THE CAR HAS THE EXACT SAME ISSUE AS IN RMISC-19V904-0442. BRAKES GET SPONGY AND INEFFECTIVE AFTER ABS ACTIVATION DUE TO A STICKY VALVE. FORD NEEDS TO EXPAND THIS RECALL AT LEAST TO 2006-2012 AND PROBABLY ALSO TO MAZDA3'S WHICH USE THE SAME BRAKE PARTS. THERE ARE NUMEROUS REPORTS OF THIS ISSUE OCCURRING ON 2011 FUSIONS WHICH ARE LARGELY THE SAME AS THE 2010'S. *TR

AIR BAGS DID NOT DEPLOY IN 45 MPH FRONT END T-BONE CRASH TO THE FRONT PASSENGER SIDE OF THE FORD FUSION. THE 2011 FORD FUSION WAS PREVIOUS REPAIRED FOR THE TAKATA AIR BAG FAULT BUT FAILED TO DEPLOY CAUSING MY WIFE NERVE DAMAGE AND ADDITIONAL INJURES THAT ARE STILL BEING EVALUATED. PLEASE INVESTIGATE THE FAULT AS I HAVE SEEN NUMEROUS REPORTS / COMPLAINTS FROM OTHERS WITH THIS SAME ISSUE / THE AIR BAGS STILL NOT DEPLOYING AFTER THE FIX.. THANK YOU*DT*JB *TR

TOOK CAR IN FOR PASSENGER AIR BAG RECALL, GOT THE CAR BACK AND NOW THE PASSENGER AIRBAG LIGHT NOT WORKING PROPERLY AND THEY WANT TO CHARGE ME $1000.00 SAYING IT'S THE PASSENGER SET SENSOR NEEDS TO BE REPLACED AND IT'S THE WHOLE BOTTOM PASSENGER SEAT. IT WAS FINE TILL THE RECALL ISSUE FOR THE PASSENGER AIRBAG. PLEASE HELP US AS THIS IS WITH EVERY CAR WITH THE SAME RECALL HAVING THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 47 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN AND WAS NOT ALIGNED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE POWER STEERING FAULT MESSAGE WAS DISPLAYED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER WHILE TURNING THE STEERING WHEEL MEDICAL ATTENTION WAS NOT PROVIDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO STATED THE ELECTRIC STEERING WHEEL RACK NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACT AND A CASE WAS OPENED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING).

WHENEVER I TRY TO MAKE A LEFT OR RIGHT TURN MY DASHBOARD LIGHTS UP READING 'POWER STEERING ASSIST FAULT' AND MY STEERING WHEEL LOCKS UP AND I CAN NOT TURN OR DO ANYTHING UNLESS I TURN OFF MY CAR AND TURN IT BACK ON. SOMETIMES I WOULD HAVE TO CONSTANTLY DO THIS TILL I CAN DRIVE. I ALWAYS NOTICE WHENEVER I HAVE MY AC ON IT MAKES MY POWER STEERING ASSIST ACT UP. *TR

MY FORD FUSION SPORT WAS MANUFACTURED IN JULY OF 2010 AND THE ANTI-LOCK BRAKE HYDRAULIC CONTROL UNIT HAS STOP FUNCTIONING ACCORDING TO THE AUTONATION OF ORANGE PARK FLORIDA SERVICE DEPARTMENT. THIS SHOULD BE COVERED BY SAFETY RECALL 19S54. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHEN SHE STARTED HER VEHICLE, THE STEERING WHEEL WAS FIRM. THE CONTACT STATED THAT THE STEERING CEASED. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK INTO REVERSE DUE TO THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO STEER. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE SERVICE ELECTRONIC POWER STEERING ASSIST MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO JOHNSON BROTHERS FORD LOCATED AT 7455 S GENERAL BRUCE DR, TEMPLE, TX 76502, WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.

WOULD LOSE POWER STEERING IN THE MIDDLE OF DRIVING. STEERING WHEEL BECOMES TOUGH TO STEER. LOOKED IT UP PSCM RECALL. HAD REPAIRED AT FORD DEALER. SAYS I'M NOT GETTING REIMBURSED BECAUSE CAR WASN'T MADE IN CERTAIN FACTORY. MY CAR WAS MANUFACTURED THE SAME TIMEFRAME OF THE RECALL ALSO. THE RECALL NEEDS TO BE OPENED UP TO MORE MANUFACTURING PLANTS. IT'S THE SAME PROBLEM. GET THIS. EVEN THE REPAIR THAT FORD DEALER MADE. YEAR DOWN THE LINE FAILED AGAIN. I HAVE ALL THE DOCUMENTATION. *TR

MY 2011 FORD FUSION STEERING WENT OUT WHILE I WAS DRIVING ON US 19 PORT RICHEY BY MAIN ST ALMOST CAUSING ME TO BE INVOLVED IN A ACCIDENT I CONTACTED FORD OF PORT RICHEY THEY MADE ME AN APPOINTMENT ON 4/20/20 WHICH I TOOK MY CAR FOR SERVICE IT IS STILL IN THE GARAGE OVER 2 WEEKS LATER TO TELL ME ON 5/ 4/2020 THAT THE RECALL WAS FIXED AT ANOTHER GARAGE IN 2016 I CONTACTED THE OTHER DEALERSHIP WHICH WAS FLAMMER FORD OF SPRING HILL THEY TELL ME ALL THEY DID WAS RESET THE PROGRAMMING IN THE STEERING SO THE STEERING GEAR WAS NEVER REPLACED NOW I AM AGAIN HAVING PROBLEMS I HAVE CONTACTED FORD HIGHER UP FROM THE DEALERSHIP AND THERE SAYING BECAUSE IT WAS REPLACED ONCE AND DUE TO MILES THEY ARE NOT GONNA FIX IT ..A RECALL DOES NOT HAVE A EXPIRATION DATE AND IT IS A DEFECT IN THE VEHICLE I AM TRYING TO GET THIS TAKEN OF AND I AM NOT HAVING ANY LUCK ITS ONLY FAIR THEY FIX THERE DEFECTIVE PART GOD FOR BID I WOULD OF BEEN IN AN ACCIDENT .SO I AM ASKING FOR FORD TO FIX THE STEERING RECALL NUMBER 15N01 OR 15S18 BOTH RELATED TO THE STEERING. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY AND THE VEHICLE WAS TOWED TO EDWARDS AUTO SALE CO INC (3440 BLUE RIDGE BLVD, WEST UNION, SC 29696, (864) 638-3631) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE WARRANTY HAD EXPIRED AND THAT THE REPAIR WOULD BE AT THE VEHICLE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 179,180.