2011 Ford Fusion complaints

POWER STEERING ASSIST FAULT BEGAN TO APPEAR RANDOMLY, SAME AS DESCRIBED FOR THE OTHER RECENT COMPLAINTS. USUALLY CAN BE CLEARED BY TURNING OFF/ON, BUT A DEFINITE SAFETY ISSUE IF IT OCCURS WHILE DRIVING.

WHEN THE VEHICLE IS FIRST STARTED, THERE IS POWER STEERING. THEN AFTER DRIVING FOR 5 MINUTES OR SO, IT LOSSES POWER STEERING AND GOES INTO MANUAL STEERING MODE. THIS HAPPENED 3 OR 4 TIMES AND NOW THERE IS NO POWER STEERING AT ALL. THERE WAS A RECALL DEALING WITH THIS ISSUE IN 2015 BUT I DID NOT OWN THIS VEHICLE AT THIS TIME AND AM UNSURE IF THE RECALL WAS REPAIRED. THE CAR ONLY HAS 140,000 MILES.

LOSS OF POWER STEERING AND CONTINUED INTERMITTENT POWER STEERING ASSIST FAULT AFTER REPROGRAMMING . FORD AND LOCAL DEALERSHIP ART HILL FORD REFUSE TO ACKNOWLEDGE ISSUE AS AN ACTIVE RECALL AFTER PERFORMING PROGRAMMING INSTEAD OF GEAR REPLACEMENT BACK ON 02/17/18

WHEN I BROUGHT THE 2011 FORD FUSION THE POWER STEERING FAULT CAME ON AND WENT ON AND OFF AND HAD CAR LOOKED AT THEY DID NOT DETECT A PROBLEM THIS WAS LIKE 11/2018 AND THEN LATER ON IN FACT YEARS LATER THE POWER STEERING FAULT CAME ON AND OFF AND FINALLY STAYED ON WITHOUT GOING OFF. IT WAS DIFFICULT TO STEER CAR. WAS ON THE ROAD HAD TO BE VERY CAREFUL DRIVING HOME. I HAD THE CAR LOOKED AT AND FOUND OUT THAT THERE WAS A RECALL BUT IT HAS SINCE EXPIRED FOR A RACK AND PINION AND THAT I WOULD BE LIABLE FOR THE COST TO REPAIR. THE FIRST PART OF THE RECALL WAS TO TRY TO RESET IT BUT IN MY CASE IT DID NOT WORK SO I WAS OUT OF 160 AND HAD TO PAY FOR FURTHER REPAIR A RACK AND PINION, WHICH WAS IN UPWARDS OF 1500. HAD I KNOWN ABOUT THE RECALL I WOULD'VE GOT IT REPAIRED BEFORE I BROUGHT THE CAR. THEY TOLD ME THE RECALL HAD EXPIRED IN 2019 THEY COULD NOT REPAIR IT. I AM VERY DISAPPOINTED IN THEY WAY THEY HANDLED IT I THINK THEY SHOULD HAVE AT LEAST COVERED THE PARTS.

WHILE IN MOTION, THE VEHICLES POWERED STEERING GAVE OUT - WITH THE FAILURE OF 'SERVICE ADVANCED TRACK'. TURNING THE WHEEL BECOMES NEARLY IMPOSSIBLE - IT'S EXTREMELY DANGEROUS. OFTEN, BEFORE THE 'SERVICE ADVANCE TRACK' FAILURE, WHEN STARTING UP THE CAR, IF I STARTED TURNING IT WOULD FLASH A WARNING RELATED TO THE STEERING - I HAVE TO WAIT ABOUT 5 SECONDS BEFORE TURNING. I'VE TOLD VARIOUS MECHANIC SHOPS ABOUT THIS ISSUE (WHEN INTERMITTENT) AND THEY WERE BEEN UNABLE TO DIAGNOSE IT. SINCE I PURCHASED THE VEHICLE YEARS AGO, I NOTICED THAT THE STEERING LEANS SLIGHTLY TO THE RIGHT. THE 'SERVICE ADVANCE TRACK' FAILURE HAS OCCURRED ONCE IN THE PAST AND THE RESOLUTION WAS QUITE EXPENSIVE / UNWIELDY ($2K) - IT INVOLVED REPLACING THE AXLE, AMONGST OTHER COMPONENTS, THAT WERE DAMAGED BECAUSE OF THE STEERING ISSUES. THIS OCCURRING TWICE, IN BOTH CASES WHILE DRIVING THE VEHICLE (POSSIBLY UNDER HIGHWAY CONDITIONS), HAS BEEN EXCEEDINGLY WORRISOME & STRESSFUL. IN AN INSTANT, TURNING REQUIRES A TREMENDOUS AMOUNT OF EFFORT - I AM CERTAIN, IN SOME SITUATIONS, THIS SUDDEN STEERING FAILURE WOULD HAVE RESULTED IN HORRENDOUS ACCIDENTS. THE FIRST TIME THE 'SERVICE ADVANCED TRACK' FAILURE OCCURRED: RESTARTING THE VEHICLE ALLOWED IT TO BECOME DRIVABLE - ENOUGH THAT I COULD BRING IT TO VARIOUS MECHANICS. I BELIEVE I WAS TOLD I COULD REPLACE BASICALLY THE ENTIRE STEERING SYSTEM, FOR AN EXORBITANT PRICE, BUT, THE MECHANICS COULD NOT EVEN GUARANTEE IT WOULD FIX ANYTHING. THIS TIME, IT WAS WHOLLY UNDRIVABLE.

POWER STEERING ASSIST FAULT - NO POWER STEERING IN CAR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT LOW SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 104,000.

FOLLOWING AN ABS BRAKE EVENT, MY BRAKE PEDAL WAS NOTED TO SINK SLOWLY TO THE FLOOR WHEN BRAKING. NO FLUID WAS LOST. I READ THE RECALL NOTICE DETAILS FOR THE HCU ON AN 2010 FUSION (19S54). FROM THIS, I WAS ABLE TO DETERMINE THAT IF I BRAKED ON GRAVEL, I COULD CAUSE THE ABS TO ACTIVATE AND CORRECT THE ISSUE. THAT WORKED GREAT FOR SEVERAL WEEKS, BUT WHILE MY DAUGHTER WAS DRIVING THE CAR, THE SINKING PEDAL ISSUE RESUMED. SHE IS NOT AN EXPERIENCED DRIVER. I'D LIKE TO TAKE IT TO THE FORD DEALER FOR DIAGNOSIS AND REPAIR. I SEE THE INVESTIGATION 19S54 INCLUDED 2006 TO 2012 MODELS; HOWEVER, THE RECALL FOR SOME REASON ONLY COVERS TO 2010. WHAT'S UP? CAN I GO GET MY CAR FIXED? OR DO I NEED TO WAIT UNTIL MY DAUGHTER HAS AN ACCIDENT?

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT. THE VEHICLE WAS TAKEN CLASSIC FORD OF SMITHFIELD (1324 N BRIGHTLEAF BLVD, SMITHFIELD, NC 27577) BUT WAS NOT DIAGNOSED OR REPAIRED, DUE TO THE DIAGNOSTIC AND THE REPAIR FEES. THE VEHICLE WAS LATER TAKEN TO FIRESTONE AND WAS DIAGNOSED THAT THE STEERING ROD AND RACK & PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,603.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE POWER STEERING MALFUNCTIONED. THE CONTACT REGAINED CONTROL AFTER THE VEHICLE SWERVED AND PULLED OVER. THE TRACT STEERING LIGHT AND THE SERVICE POWER STEERING LIGHT WAS FLASHING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE CONTACT TOOK THE VEHICLE TO DAVIDSON FORD OF CLAY (3690 STATE ROUTE 31, LIVERPOOL, NY 13090, (877) 810-7456) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE DEALER STATED THAT THE MANUFACTURER WOULD BE CONTACTED TO SEE IF ANY ASSISTANCE WOULD BE PROVIDED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS, EMERGENCY AUTOMATIC BRAKING, TRACTION CONTROL, AND SERVICE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT ALSO STATED THAT EXCESSIVE FORCE WAS NEEDED TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO LUCAS FORD (900 US-130, BURLINGTON, NJ 08016) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,262.

I WAS DRIVING DOWN WALKER ROAD GOING ONTO DAY HOLLOW AND WHEN I GOT TO THE INTERSECTION THERE WAS NO STOP SIGN INDICATING TO STOP, WHEN I GOT THERE THE OTHER SIDE HAD NO STOP SIGN EITHER AND WHEN I CAME TO A STOP A CAR FLEW BY AS WE BOTH HAD THE RIGHT OF WAY, I HAVE DASH CAM VIDEO AND IF YOU DON'T FIX IT SOMEONE'S GONNA DIE RIGHT THERE. NOTHING ACTUALLY HAPPENED TO MY CAR.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE HIS NEPHEW WAS DRIVING AT AN UNDISCLOSED SPEED, THE BRAKES MALFUNCTIONED CAUSING THE BRAKE PEDAL TO EXTENDED TO THE FLOOR. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY STOP. AFTER RESTARTING THE VEHICLE, THE BRAKES OPERATED AS DESIGNED HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

I WAS DRIVING MY 2011 FORD FUSION HYBRID AT AROUND THIRTY MPH ON A CITY STREET AND MY BRAKE SYSTEM WARNING LIGHT POPPED UP ON THE DASHBOARD. AS SOON AS THAT HAPPEN I HAD NO BRAKES, AND THERE WAS NO RESISTANCE IN THE BRAKES. THEY WENT STRAIGHT TO THE FLOOR, LUCKILY I WAS ABLE TO STOP THE CAR WITH MY EMERGENCY BRAKE. I RESTARTED THE CAR AND THE BRAKES WORKED FINE AFTER THAT.

A SAFETY RECALL WORK ON THE POWER STEERING OCCURRED JUNE 2019. THE POWER STEERING FAILED AT 60MPH ON 12/29/2020. WAS TOLD BY DEALERSHIP, YOU NOW HAVE TO PAY FOR THE REPAIRS. I NEVER BELIEVED THE REPAIRS WERE COMPLETED BECAUSE THE SAME GROANING NOISE CONTINUED AFTERWARDS. FORD NEEDS TO DO WHAT IS RIGHT.

DRIVING ABOUT 40 MPH AND THE "POWER STEERING FAILURE" LIGHT APPEARED AND THE STEERING FELT HEAVIER. I PULLED OFF THE ROAD AND TURNED OFF THE CAR FOR ABOUT 5 MINUTES. WHEN THE CAR WAS TURNED BACK ON THE MESSAGE DID NOT REAPPEAR. VEHICLE MILEAGE IS ABOUT 140K.

MY POWER STEERING ASSIST FAULT LIGHT CAME ON MY CAR. I TURNED IT OFF AND BACK ON AND IT WENT OFF AND EVERYTHING SEEMED FINE. THIS MORNING I GET IN MY CAR TO COME WORK AND THE POWER STEERING ASSIST FAULT LIGHT CAME ON. I TURNED OFF THE VEHICLE AND THEN TURNED IT BACK ON, THIS TIME IT DID NOT GO OFF AND THE POWER STEERING WAS NO DRIVEABLE AT ALL. I HAD TO HAVE MY CAR TOWED TO THE FORD DEALERSHIP BECAUSE IT WASN'T DRIVEABLE AND THEN WAS TOLD THAT THEY HAD NO VEHICLES TO LOAN TO US TO DRIVE. UNACCEPTABLE IN OUR BOOK!

ACTIVATION OF THE ANTI-LOCK BRAKING SYSTEM CAUSES A LOSS OF BRAKING - PEDAL GOES NEARLY TO THE FLOOR. THE CONDITION CAN SOMETIMES BE REVERSED BY RAPID PUMPING OF THE BRAKES. SUSPECT FAULTY HYDRAULIC CONTROL UNIT (HCU) - STICKING VALVES. THE 2011 MODELS SHOULD ABSOLUTELY HAVE BEEN COVERED IN THE RECALL FOR 2008-2010 MODELS. PLEASE AD THIS MODEL YEAR TO NHSTA 19V904000. THIS IS A KNOWN DANGER AND FORD MUST BE HELD RESPONSIBLE FOR THE DEFECT/RESOLUTION. THANKS!

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING CEASED WITHOUT WARNING. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE REGAINED POWER STEERING FUNCTIONALITY. HE CONTACT CONTACTED IMPERIAL FORD (8 UXBRIDGE RD, MENDON, MA 01756; (508) 473-2800) WHO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AND WAS THEREFORE NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE CONTACT WAS DIRECTED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *BF*JB*DT*JB

POWER STERRING STOPPED WORKING, WHILE IN A TURN AND NEARLY CRASHED. I PULLED OVER, AND TURNED OFF THE CAR AND THEN RESTARTED, AND THE POWER STERRING STARTED WORKING AGAIN.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE POWER ASSIST FAULT MESSAGE WAS DISPLAYED PRIOR TO THE STEERING WHEEL BECOMING VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TOLIVER FORD LOCATED AT 1311 S PACIFIC ST, MINEOLA, TX 75773 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

THIS IS A RECALL ON THE NON 3.5L ALREADY BUT MINE IS THE 3.5L. SOMETIMES WHEN I WOULD TURN THE CAR ON THE "POWER STEERING ASSIST FAULT" ALERT WOULD COME ON ON THE DASH CONTROL PANEL. I WOULD NOT HAVE POWER STEERING. I COULD TURN MY CAR OFF THEN BACK ON AND IT WOULD BE GONE AND I WOULD HAVE POWER STEERING AGAIN. WELL THIS PAST TIME I TRIED TURNING THE CAR OFF AND BACK ON AND THE ALERT DID NOT GO AWAY THIS TIME. I HAVE NO POWER STEERING.

THE INTERIOR DOOR HANDLE ON THE DRIVER'S SIDE FRONT DOOR HAS STOPPED WORKING. THE DRIVER'S DOOR CANNOT BE OPENED WITH THE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE. I CAN ONLY EXIT THE VEHICLE BY EITHER CLIMBING OVER THE CONSOLE TO THE PASSENGER SIDE OR PUTTING THE WINDOW DOWN AND USING THE EXTERIOR DOOR HANDLE. SUCH A BASIC SAFETY FEATURE AS A DOOR HANDLE SHOULD LAST THE LIFE OF THE CAR. IN THE EVENT OF AN ACCIDENT, IT WOULD BE DIFFICULT, OR IMPOSSIBLE, TO EXIT THE VEHICLE QUICKLY.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE POWER STEERING MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS TURNED OFF AND RESTARTED WHILE IN MOTION AND THE VEHICLE REGAINED POWER STEERING FUNCTIONALITY TEMPORARILY BEFORE THE FAILURE RECURRED. THE VEHICLE WAS STEERED INTO A PARKING LOT, TURNED OFF AND RESTARTED, AND DRIVEN TO THE RESIDENCE. PARKWAY FORD (98 W. US HIGHWAY 64, LEXINGTON, NC 27295, (336) 243-2731) QUOTED A REPLACEMENT COST OF OVER $2,000 TO REPLACE THE ELECTRIC POWER STEERING SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.*DT CONSUMER STATED POWER STEERING FAILED AGAIN AT 7000 MILES.*JB

THE POWER STEERING IN THE VEHICLE HAS FAILED TWO TIMES OVER THE PAST WEEK. DASHBOARD LIGHT SAYS "POWER STEERING FAULT." THE PROBLEM HAPPENED ONCE WHILE STATIONARY IN A PARKING LOT AND ANOTHER TIME WHILE BACKING THE VEHICLE UP. TURNING THE VEHICLE OFF AND OFF TEMPORARILY FIXES THE PROBLEM.

CHECK ENGINE LIGHT CAME ON

POWER STEERING ASSIST FAULT ERROR. NOW THE STEERING DOES NOT WORK SO THE CAR CANNOT BE DRIVEN. ERROR APPEARED WHEN STARTING THE CAR

MY SON WAS DRIVING HOME IN HIS 2011 FORD FUSION WHEN HE GOT A POWER STEERING ALERT AND THE WHEEL WAS EXTREMELY HARD TO TURN. LUCKILY HE HAD A STRAIGHT STRETCH ON THE HIGHWAY AND MADE IT HOME SAFELY. WHEN TOOK IT TO A DEALERSHIP FOR REPAIRS AND AFTER SEEING A FIELD SAFETY ALERT FOR THIS ISSUE. FORD REFUSED TO HONOR THE FIELD SAFETY ALERT DUE TO MILEAGE AND WE PAID ALMOST $2000 FOR REPAIRS.

STEERING LOCKED AND CAUSED THE CAR TO SWERVE SERVERLY, THIS CAN BE VERY FATAL LUCKILY NO ONE WAS ON THE ROAD WHEN THIS HAPPENED.

MY CAR HAS BEEN ABSOLUTELY FINE FOR THE MOST PART UNTIL ABOUT 4 WEEKS AGO , WHILE I WAS DRIVING THE LOW TIRE PRESSURE LIGHT CAME ON, SO I WENT AND AIRED UP THE TIRES, THE LOW TIRE PRESSURE LIGHT WENT OFF BUT THEN THE SERVICE POWER STEERING LIGHT AND ADVANCE TIRE TRACTION APPEARED AT THIS TIME IM PULLING BACK INTO MY DRIVE WAY, THEN I CAME OUT MY HOUSE A FEW HOURS TO LEAVE AND THE STIRRING WHEEL WAS LOCKED I TRIED TO DRIVE IT AND NOW THE STRRING WHEELS GOES TO THE RIGHT I NEVER HAD THIS ISSUE BEFORE LET ALONE ANY WARNING SIGNS .. I LOOKED INTO RECALLS WITH FORD AND IT SHOWED MY 2011 FORD FUSION HAD RECALLS FOR WHATS GOING ON, SO I CALLED A LINCOLN FORD DEALERSHIP THAT SAID BRING IT IN THEY KEPT MY CAR FOR A WEEK AND WHEN I PICKED IT UP NOTHING WAS FIXED ON IT AND THEY HAD NO PAPERWORK TO GIVE ME THE SHOW THEY FIXED IT SO I RETURNED MY CAR THE VERY NEXT DAY BECAUSE WHEN I DROVE OFF IT WAS STILL DOING EXACTLY THE SAME THING BUT WORSE SO NOW THEY'VE HAD MY CAR FOR A WEEK AND THEY CALLED ME THIS MORNING TO TELL ME MY CAR HAS BEEN DOING THE SAME EXACT THING AND IT IS THE WIRE HARNESS THAT NEEDS TO BE FIXED AND IT'S NOT UNDER THE RECALL BUT IT IS PART OF THE POWER STEERING SO I DON'T GET IT

I PURCHASED THIS CAR USED. TESTED ALL FUNCTIONS OF THE CAR BEFORE A DECIDED TO BUY IT. THE HEATED DRIVERS SEAT WORKED FINE WHEN I PURCHASED IT. I WENT TO USE THE HEATED SEAT ABOUT 2 WEEKS LATER, IT CAME ON AND ABOUT 30 SECS LATER WENT OFF AND HASN'T WORKED SINCE. THE PASSENGER SEAT WORKS FINE BUT NOT THE DRIVERS SEAT. IN CHECKING DIFFERENT FORD FORUMS, IT APPEARS THIS IS A CHRONIC PROBLEM WITH THE DRIVERS SIDE HEATED SEAT IN FUSIONS. THIS APPEARS TO BE HAPPENING IN ANY SITUATION. STANDING STILL, DRIVING OR RUNNING OR NOT.

RECENTLY THE VEHICLE LOSE POWER AND THE MESSAGE WOULD INDICATE "POWER ASSIST FAULT' AND THE FEW TIMES IT HAPPENNED I WOULD SHUT OFF THE IGNITION AND RESTART THE VEHICLE AND THE PROBLEM WOULD RESOLVE ITSELF. HOWEVER AS OF 10/25/2020 THE PROBLEM REMAINS. AFTER RESEARCH I LEARNED MY VEHICLE WAS BUILT 8/5/2011 ONE MONTH PRIOR TO THE RECALLED FUSIONS HOW IS THIS NOT INCLUDED? WITH ALL THE COMPLAINTS FROM THIS VEHICLE REGARDING THIS MATTER. THIS LAST OCCURRENCE HAPPENED AFTER RETURNING AN ERRAND CAR WAS PARKED IN PARKING LOT AND I WAS UNABLE TO MOVE THE CAR UNTIL THE VEHICLE NEXT TO ME MOVED THEIR VEHICLE DUE TO INABILITY TO TURN THE WHEEL.

ALL OF A SUDDEN MY BRAKES STARTED GOING ALL THE WAY TO THE FLOOR AND IT BECAME INCREDIBLY DIFFICULT TO STOP THE CAR. MY ABS SYSTEM AND HYDRAULIC CONTROL VALVE WERE REPLACED IN NOVEMBER OF 2019. THE SAME THING HAPPENED TO ME ON 11/10/2020. MY CAR IS CURRENTLY IN THE SHOP AND THEY SAY IT'S THE SAME PROBLEM AGAIN.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING MALFUNCTIONED, CAUSING THE VEHICLE TO PULL TO THE LEFT. THE VEHICLE WAS TAKEN TO OC WELLS FORD LOCATED AT 4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE CONTACT INDICATED THAT OIL HAD LEAKED FROM THE ENGINE. THE FRONT DRIVER'S SIDE DOOR WAS NOT ABLE TO BE OPENED FROM INSIDE THE VEHICLE. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 63,000.

MULTIPLE TIMES NOW THIS HAS HAPPENED... I'LL GIVE YOU THE MOST NERVE WRACKING EXPERIENCE, WHERE I HONESTLY WAS SCARED FOR MY LIFE. IT WAS 10:30PM, I WAS DRIVING OUT OF TOWN ON MY WAY BACK HOME FROM A FRIENDS, ON A TINY 2 LANE ROAD GOING 55, ALL OF A SUDDEN ALL OF MY POWER CUT OUT! NO RADIO, HEADLIGHTS, HAZARD LIGHTS WOULDN'T EVEN WORK!!! I HAD TO SLOW DOWN IN THE PITCH BLACK DARKNESS, HOPING TO GOD THERE WASN'T ANY DEER. ON TOP OF THAT... JUST WAITING FOR ANOTHER CAR TO TURN DOWN THE ROAD I WAS ON, BARRELING AT ME AT 55MPH. I WAS TERRIFIED! MY BATTERY AND ALTERNATOR ARE FINE. THE ELECTRIC FINALLY CAME BACK ON AFTER A FEW MINUTES... BUT THIS COULD HAVE HAD A VERY DIFFERENT ENDING.

RECALL CODE P0456 WAS REPAIRED BY DEALER. SENT BACK TO DEALER TO BE TOLD THEY GAVE ME A FAULTY PART. CODE COMES BACK ON, SO I SENT CAR TO DIFFERENT DEALER FOR REPAIR. IT WAS REPAIRED BUT NOW CODE CANE BACK ON FOR THE 3RD TIME NOW. CODE IS ON NOW AFTER REPAIRED A WEEK AGO. I WAS NOT GIVEN A LOANER CAR AND THEY HAD MY CAR FOR A WEEK. I DO NOT WANT TO KEEP GOING BACK AND FORTH DUE TO A RECALL

THE POWER STEERING IS NOT WORKING AT ALL AND THE POWER STEERING LIGHT IS ON.. IN THE PAST,, THETRACTION CONTROL SYSTEM WOULD GO OUT ON OCCASION AND THR TCS WARNING LIGHT WOULD APPEAR, BUT THE TCS WOULD START TO WORK AFTER A FEW MINUTES. THIS TIME, THE POWER STEERING IS COMPLETELY SHOT AND THE REPAIR SHOP IS STATING THE POWER STEERING SENSOR AND STEERING COLUMN WILL NEED TO BE REPLACED. THIS OCCURRED WHILE MY SON WAS DRIVING THE CAR IN A PARKING LOT.

VEHICLE WAS PARKED, UPON ENTERING AND STARTUP RECEIVED A MESSAGE REGARDING POWER STEERING FAILURE

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AT A GAS STATION AND WHILE STARTING THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED SHE TURNED OFF THE IGNITION AND WAITED BEFORE RESTARTING THE VEHICLE AND THE STEERING WHEEL FUNCTIONED AS DESIGNED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE DURING THE DAY. QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169, (617) 770-0070) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT*JB

TL* THE CONTACT'S SON OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE HER SON WAS DRIVING 65 MPH, THE STEERING WHEEL SEIZED. THE DRIVER STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO PARK ON THE ROAD AND CALLED HIS MOTHER TO HAVE HER BOYFRIEND DRIVE THE VEHICLE BACK TO HIS RESIDENCE. THE VEHICLE WAS TAKEN TO LOCAL DEALER SALINAS VALLEY FORD LINCOLN LOCATED AT 1100 AUTO CENTER CIR, SALINAS, CA 93907, (831) 444-4444, WHERE IT WAS DIAGNOSED WITH NEEDING THE RACK AND PINION TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE AIRBAG LIGHT CAME ON FOR THE FIRST TIME WEDNESDAY, OCTOBER 7, 2020. I STARTED MY CAR AFTER BEING PARKED AT WORK FOR 9 HOURS. NO ONE WAS PARKED NEXT TO ME, NO DAMAGE ON MY CAR EITHER. I AM THE ORIGINAL OWNER OF THE VEHICLE. AT SOME POINT IN THE LAST SEVERAL YEARS (4 OR LESS) I TOOK MY VEHICLE TO SUNSET FORD IN SUNSET HILLS, MO FOR A RECALL OF SOME SORT. THE ONLY OTHER PROBLEM I'VE HAD WITH MY CAR IS THE FRONT PASSENGER SEAT SHAKES. THE BOLTS KEEPING THE SEAT TO THE FRAME OF THE CAR ARE TIGHT. SO I'M NOT REALLY SURE OF THE IISSUE.

WHILE DRIVING IN TRAFFIC ON A CITY STREET AT ABOUT 45 MPH, THE BRAKES STOPPED WORKING SO THAT WE WERE UNABLE TO FULLY STOP SAFELY. THERE WAS SMOKE COMING OUT OF A TIRE AND BURNING INSIDE OF THE WHEEL. THE ABS SYSTEM SUDDENLY STOPPED WORKING AND WE WERE LUCKY THAT WE DIDN'T HIT ANYONE.

WHEN MY WIFE GOT IN HER CAR TO GO TO WORK, THE DRIVER DOOR WOULD NOT LATCH. WHEN PUSHING THE DOOR ALL THE WAY TO THE CLOSED POSITION IT APPEARED AS IF IT WAS SHUT, BUT THERE WAS NEVER ANY FORCE HOLDING THE DOOR IN PLACE. WE MANAGED TO GET THE DOOR TO APPEAR CLOSED BY ME PUSHING IT SHUT AND HER HITTING THE LOCK BUTTON FROM THE INSIDE. AT THIS POINT, IF SHE ONLY PUSHED OUT A LITTLE BIT ON THE DOOR, IT SEEMED THE LATCH WOULD HOLD. HOWEVER, SHE TOLD ME IT FLUNG OPEN WHEN SHE MADE A RIGHT HAND TURN TO DROP IT OFF AT THE MECHANIC'S. THIS HAPPENED WITHOUT WARNING. THERE HAS A NEVER BEEN ANY PROBLEM WITH THE LATCH OF THE DRIVER DOOR. THIS VEHICLE WAS STATIONARY WHEN WE DISCOVERED THE ISSUE.

DESPITE A RECALL (RECALL 15S18), POWER STEERING FAULT ALERT SHOWS UP UNEXPECTEDLY, AS WELL AS SERVICE ADVANCETRAC (TRACTION CONTROL SYSTEM). IN THE MIDDLE OF DRIVING (IN MOTION) ON A HIGHWAY GETTING OFF TO A CITY STREET, I GET THE ALERT INDICATING SERVICE POWER STEERING. WHEN STOPPED AT A RED LIGHT, I ATTEMPT TO TURN OFF AND TURN ON MY VEHICLE TO GET RID OF THE ALERT, BUT DOESN'T GO AWAY. WHEN ATTEMPTING TO LEAVE MY RESIDENCE, I UNEXPECTEDLY RECEIVED A 'POWER STEERING ASSIST FAULT' MESSAGE, RESULTING IN MY STEERING WHEEL BECOMING INCREASINGLY DIFFICULT TO TURN, RENDERING MY VEHICLE INOPERABLE. THIS IS UNSAFE AND NEEDS TO BE ADDRESSED ACCORDINGLY.

I LOST THE CONTROL OF POWER STEERING AND ERROR MESSAGE APPEAR ON THE DISPLAY WHILE DRIVING ON THE ROAD GOING ABOUT 30 MPH. AFTER TAKING THE CAR TO THE DEALERSHIP I WAS INFORMED THAT THE POWER STEERING CONTROL MODULE HAD FAILED AND MY CAR WAS EXCLUDED FROM THE RECALL AND I NEEDED TO PAY $2000+ TO REPAIR THIS ISSUE.

I GOT THE THE DISPLAY MESSAGE WHEN I STARTED THE CAR THE NEXT MORNING AFTER DRIVING THE CAR THE PREVIOUS DAY AND THE STEERING HAS BEEN DIFFICULT TO USE SINCE THAT TIME

FAILURE OF THE THROTTLE BODY AND MOTOR ASSY. T\INTERNAL FAULT CODE P2112 CAUSED THE POWER ON CAR TO GO TO LIMP MODE. THIS CREATED A DANGEROUS SITUATION AT HIGHWAY SPEEDS. THE ITEM HAS BEEN FLAGGED IN FEBRUARY 21, 2013 NHTSA ACTION NUMBER: PE13003ELECTRONIC THROTTLE BODY MALFUNCTION NHTSA ACTION NUMBER: PE13003 FORD HAS FAILED TO CORRECT THE ISSUE ON MY VEHICLE. THIS OCCURRED 17 AUG 2020. THE VEHICLE WAS AT 152,000 MILES AND HAD BEEN SERVICED REGULAR BY FORD SINCE PURCHASE IN 2011. THIS ISSUE SHOULD HAVE NEVER OCCURRED. I HAD STOPPED AT A LIGHT AND MADE A RIGHT TURN ON TO EXPRESSWAY IN RUSH HOUR TRAFFIC. WITH NO ACCELERATION THIS BECAME A DANGEROUS SITUATION VERY QUICKLY. I EXPECTED TO ACCELERATE TO 45MPH BUT COULD BARLEY CREEP TO 20 MPH MAX.

SERVICE POWER STEERING LIGHT ILLUMINATED, TOTAL LOSS IS STEERING WHILE I WAS DRIVING.POPPING SOUND. VERY DANGEROUS. GOES IN AND OUT, SOMETIMES WORKS THEN SUDDENLY WHILE DRIVING IT STOPS WORKING.

HEATER/DEFROST BLOWER SPEED CONTROLLER AND ASSOCIATED WIRING FAILURE CAUSING WIRE SMOKE COMING OUT FROM UNDER DASH BOARD. IF I DIDN'T TURN OFF CLIMATE CONTROL, I SUSPECT IT COULD HAVE ESCALATED TO AN ELECTRICAL FIRE. WITHOUT DEFROST WORKING, IT IS HARD TO SEE OUT OF WINDSHIELD.

NOT SURE THE POWER STEERING OR ELECTRONIC ASSIST IS OUT & IT SUCKS I TELL YOU