Page 86 of 103 · complaints 4,251–4,300 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Wheels › Lugs/Nuts/Bolts/Studs
Filed Jun 20, 201325,000 milesCA

EVER SINCE I HAVE PURCHASED MY 2010 FORD FUSION I HAVE HAD NOTHING BUT PROBLEMS WITH IT. MY LUG NUTS JUST BREAK OFF. FORD PERFORMED A RECALL ON THE LUG NUTS AND SINCE THE RECALL I HAVE HAD MY LUG NUTS CONTINUE TO FALL OFF FOUR MORE TIMES. THE DEALERSHIP REFUSES TO DO ANYTHING AND THE CORPORATE OFFICE REFUSES TO DO ANYTHING EACH BLAMES THE OTHER INSTEAD OF TRYING TO FIND OUT WHY ITS HAPPENING. *TR

Power Train
Filed Jun 20, 201335,700 milesNY

I HAD THE TRANSMISSION FAILURE LIGHT (WRENCH) COME ON TWICE DRIVING HOME YESTERDAY. THE FIRST TIME WAS FROM A STOP LIGHT AND THEN TURNING LEFT. THE CAR SHUDDERED, THE LIGHT CAME ON AND THE CAR WENT INTO LIMP MODE AND WOULDN'T GO MORE THAN 5MPH. AFTER PULLING OVER AND TURNING THE CAR OFF, I WAS ABLE TO RESTART THE CAR AFTER 2-3 TRIES. UPON RESTART THE LIGHT CLEARED AND I WAS ABLE TO START DRIVING HOME. ABOUT 2-3 MILES LATER, ON THE HIGHWAY, THE PROBLEM HAPPENED AGAIN, TRAVELING AROUND 65 MPH. SAME SYMPTOMS, THE CAR WENT INTO LIMP MODE, I HAD NO ACCELERATION AND COULDN'T GO MORE THAN 5MPH. THE CAR SHOOK AND SHUDDERED. AFTER PULLING OVER ( ON THE HIGHWAY! ) I WAS ABLE TO RESTART IT AND LIMP HOME. I TOOK THE CAR TO A DEALER AND THEY SAID THE THROTTLE BODY NEEDS TO BE REPLACED. THEY CURRENTLY HAVE 7 FUSIONS ON THEIR LOT WITH THE SAME EXACT PROBLEM. THIS IS A VERY DANGEROUS PROBLEM AS THE CAR UNEXPECTEDLY LOSES ALL ACCELERATION AND WOULD SEEM LIKELY TO CAUSE AN ACCIDENT. I WAS FORTUNATE TO BE ABLE TO PULL OVER AND RESTART THE CAR, BUT WILL NOT BE DRIVING THE CAR UNTIL IT IS FIXED AS IT IS A SEVERE SAFETY HAZARD. ONE FORD SEEMS TO KNOW ABOUT, HAVING RELEASE A TBS, BUT NEEDS TO GO FURTHER AND ISSUE A RECALL. *TR

Fuel/Propulsion System
Filed Jun 19, 201382,000 milesIL

DRIVING ON THE HIGHWAY GOING ABOUT 40MPH MY CAR FELT LIKE IT DIED, IT WAS STILL RUNNING BUT UNRESPONSIVE. THERE WAS HEAVY TRAFFIC AND I HAD TO STOP IN THE MIDDLE OF THE LANE BECAUSE I WAS IN AN AREA WHERE THERE WERE NO SHOULDERS TO COAST TO. ONCE I STOPPED, I PUT IT IN PARK AND RESTARTED IT, IT RAN FINE AND ACTED NORMAL FOR A FEW DAYS, AND IT STARTED DOING THE SAME THING ON THE SAME STRETCH OF HIGHWAY THAT I USE EVERY DAY. ONLY THIS TIME IT KEPT HAPPENING ABOUT EVERY 15 TO 20 MIN. IT IS AT THE FORD DEALER NOW AND THEY ARE TELLING ME IT HAS A BAD THROTTLE BODY AND IT NEEDS TO BE REPLACED. THE ONLY PROBLEM IS THAT THEY ARE REPLACING SO MANY RIGHT NOW THAT THERE IS A NATIONAL BACK ORDER AND I MIGHT HAVE TO WAIT 3 OR 4 WEEKS. SO NOT ONLY AM I OUT SEVERAL HUNDRED DOLLARS BUT I DON'T KNOW WHEN ILL GET MY CAR BACK. FORD KNOWS THERE IS A PROBLEM WITH THE THROTTLE BODY, THEY SHOULD BE REPLACING THIS FOR FREE. ITS A DEFECTIVE PART. AND IT IS NOT VERY CHEAP. PLUS THEY ARE CHARGING ME $130.00 AN HOUR TO DIAGNOSE THE PROBLEM THAT SEEMS LIKE EVERYONE IS ALREADY AWARE OF. I AM HAVING THE EXACT SAME SYMPTOMS AS ALL THE OTHER THROTTLE BODY PEOPLE. *TR

Engine
Filed Jun 19, 201356,470 milesMA

ON JUNE 18, 2013 WHILE DRIVING HOME FROM WORK I WAS STOPPED A YIELD SIGN WAITING FOR TRAFFIC TO CLEAR WHICH WOULD ALLOW ME TO ENTER A MAIN ROAD. WHEN TRAFFIC WAS CLEAR I PRESSED THE ACCELERATOR AND BEGAN TO PROCEED. WITHIN ONE OR TWO SECONDS I LOST ALL POWER IN MY ACCELERATOR AND THE RPMS WERE NOT MOVING IN MY DASHBOARD. AS I STEERED MY VEHICLE TO THE SIDE OF THE ROAD MY CAR BEGAN TO JERK AS I PUT MY VEHICLE IN PARK; ROUGHLY 100 FEET FROM WHERE I PULLED FROM. IT IS IMPORTANT TO NOTE THE WRENCH ON THE DASHBOARD TURN ON WHEN MY VEHICLE CAME TO REST. I TURNED MY CAR OFF AND PUT MY HAZARDS ON. I WAITED SEVERAL SECONDS THEN TURN THE CAR ON. IT HAD TROUBLE STARTING BUT DID START. I NOTICED THE WRENCH ON AGAIN BUT IT QUICKLY TURNED OFF. IF THE ROAD WAS NOT CLEAR WHEN I PULLED FROM THE YIELD SIGN I WOULD HAVE CAUSED AND ACCIDENT AFTER STARTING MY VEHICLE AND PROCEEDING DOWN THE ROAD ABOUT 1 MILE THE VEHICLE HAD THE SAME SEQUENCE OF LOSING POWER IN THE ACCELERATOR AND JERKING TO A STOP AS I PUT THE VEHICLE IN PARK. THIS TIME THE ROAD HAD WIDENED TO A TOW LANE ROAD OVERPASS OF AN INTERSTATE. MY VEHICLE CAME TO A STOP JUST BEFORE THE ENTRANCE TO THE INTERSTATE. THE POSTED SPEED LIMIT IS 35 MPH BUT PEOPLE TYPICALLY ACCELERATE TO 50 MPH PREPARING TO ENTER THE HIGHWAY. COMING TO A STOP BEFORE THE INTERSTATE ON RAMP THANKFULLY DID NOT CAUSE AN ACCIDENT BUT DID CAUSE A SMALL TRAFFIC SLOW DOWN AS I PULLED TO THE SIDE OF THE ROAD. AGAIN I WAS ABLE TO START THE VEHICLE WITH A LITTLE TROUBLE AND

Engine
Filed Jun 19, 201382,000 milesMD

4TH INCIDENT WITH MY 2010 FUSION SHUTTING DOWN WHILE DRIVING. I PICKED IT UP FROM THE FORD SERVICE 6/18 AND THEY SAID THEY FIXED IT, AGAIN. I DROVE TO WORK, NO PROBLEMS. GOT OFF WORK, DRIVING FOR ABOUT 10 MINUTES AND THE CAR SPUTTERED, WRENCH LIGHT COMES ON AND WHEN I PRESS THE GAS, NOTHING HAPPENS. COASTED TO THE SIDE OF THE ROAD AND IT SPUTTERED SOME MORE AND SHUTS OFF. FORD KEEPS MAKING REPAIRS TO MY CAR SAYING THEY'VE FIXED IT BUT IT'S NOT FIXED. NOW I HAVE $1,200 IN REPAIR BILLS AND NO CAR. I'M SCARED TO DRIVE MY CAR AND VERY STRESSED OVER THIS. NO ONE SHOULD HAVE TO KEEP GOING THROUGH THIS DANGER OF DRIVING A CAR THAT KEEPS SHUTTING OFF! AND AS I SEE FROM OTHER FORD OWNERS, I'M NOT THE ONLY ONE THIS IS HAPPENING TO. FORD NEEDS TO DO SOMETHING ABOUT THIS ISSUE, OR SOMEONE IS GOING TO GET SERIOUSLY HURT, OR KILLED!! I'VE COMPLAINED TO FORD MOTOR CREDIT CUSTOMER SERVICE AND FILED ANOTHER COMPLAINT WITH THE NHTSA. PLEASE DO SOMETHING TO RECALL THESE CARS TO FIX THE ISSUES!! *TR

Power Train
Filed Jun 19, 201357,000 milesMI

WAS DRIVING ON HIGHWAY, WHEN MY 2010 FORD FUSION SE LOST POWER AND WAS JERKING FORWARD. I HAD TO PULL OVER TO SIDE OF HIGHWAY BECAUSE I COULD NOT ACCELERATE. INDICATOR LIGHT FOR TRANSMISSION PROBLEM WAS ON. I TURNED OFF THE CAR AND RESTARTED, AFTER WHICH THE VEHICLE RAN FINE AGAIN. HOWEVER, AFTER DRIVING FOR A FEW MORE MILES, CAR DID THE SAME THING. I AGAIN RESTARTED AND VEHICLE RAN FINE AGAIN, THIS TIME RUNNING LONG ENOUGH FOR ME TO GET HOME. WHILE DRIVING IT TO THE FORD DEALERSHIP, IT DID THIS AGAIN, THIS TIME AT SPEED OF ABOUT 60 MPH. VEHICLE WOULD DRIVE BUT WAS ONLY ABLE TO GO AT VERY LOW SPEEDS. DEALER SAID IT WAS AN ISSUE WITH THROTTLE BODY AND THAT THIS PART IS ON BACKORDER. *TR

Fuel/Propulsion System
Filed Jun 19, 201352,109 milesPA

WHILE DRIVING DOWN A MODERATELY TRAVELED ROAD, MY VEHICLE LOST POWER WHERE WHEN I PUSHED ON THE ACCELERATOR (NOTHING HAPPENED). I WAS ABLE TO GET PULLED OFF THE SIDE OF THE ROAD AND SOME WARNING LIGHTS APPEARED ON MY DASH. I TURNED THE CAR OFF AND RESTARTED IT AND IT SEEMED TO BE OKAY (NO WARNING LIGHTS ON DASH) AND I PROCEEDED HOME. THE FOLLOWING MORNING IT HAPPENED AGAIN WHILE ATTEMPTING TO PULL AWAY FROM A TRAFFIC LIGHT ON A BUSIER ROAD. I MANAGED TO GET OFF THE ROAD, TURNED IT OFF AND TRIED RESTARTING IT. ONCE I GOT IT RESTARTED, I HEADED STRAIGHT FOR THE DEALERSHIP. IT WAS DIAGNOSED AS BEING THE THROTTLE BODY. MY ISSUE IS THAT IT CAN COMPLETELY CATCH THE DRIVER OFF GUARD AND CAUSE AN ACCIDENT. THE VEHICLE IS NOT VERY OLD AND THE MANUFACTURER SEEMS TO BE CONTROLLING THE DISTRIBUTION OF THE PART (ONLY SO MANY RELEASED AT A TIME). IT TOOK OVER A WEEK TO GET MY CAR BACK FOR WHAT SEEMS TO BE A VERY COMMON ISSUE AS READ IN FORUMS FROM OTHER OWNERS OF THE SAME TYPE OF VEHICLE. I BELIEVE THE ISSUE WITH THE THROTTLE BODY NEEDS TO BE REVIEWED FOR A POSSIBLE RECALL. *TR

Engine
Filed Jun 19, 201365,087 milesCT

DURING INITIAL ACCELERATION THE CAR WILL LOSE POWER AND START SHAKING SPORADICALLY. THE CAR WILL NOT STALL BUT IT DOES NOT ACCELERATE EVEN WHEN THE GAS PEDDLE IS DEPRESSED. THE CAR HAS TO BE RESTARTED TO STOP BEHAVIOR. CHECK ENGINE LIGHT APPEARED AFTER THE BEHAVIOR PERSISTED FOR ABOUT A WEEK. BROUGHT CAR TO AN AUTO ZONE FOR AN ODBII READING. THE CODES THAT WERE REPORTED ARE AS FOLLOWS: P2111: THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. P0457: EVAP SMALL LEAK DETECTED BROUGHT CAR TO FORD DEALER AS PROBLEM PERSISTED. FORD DEALER DIAGNOSED PROBLEM AS ELECTRONIC THROTTLE BODY FAILURE. ELECTRONIC THROTTLE BODY WAS REPLACED. *TR

Engine
Filed Jun 19, 201374,000 milesNC

I HAD COME TO A STOP LIGHT AND WAS TURNING RIGHT WHEN THE CAR WENT INTO LIMP MODE. SECOND TIME ABOUT TWO WEEKS LATER I WAS TURNING ONTO A ENTRANCE RAMP TO AN INTERSTATE AND WAS ACCELERATING WHEN IT WENT INTO LIMP MODE. IT HAPPENED AGAIN TWO WEEKS LATER. ABOUT THREE WEEKS AGO I WAS IDLING WHEN THE CAR TOTALLY CUT OFF. I RESTARTED IT DROVE 5 MILES AND IT WENT INTO LIMP MODE WHEN I WAS PULLING INTO A PARKING LOT. YESTERDAY IT HAPPENED WHEN I WAS DOING A STEADY 70 MPH ON THE INTERSTATE. TODAY WHEN I WAS DOING 65 MPH ON THE INTERSTATE. EACH TIME, I PULLED OVER, TURNED THE IGNITION OFF AND RESTARTED THE CAR WHICH RAN NORMALLY AFTER THAT. *TR

Engine
Filed Jun 19, 201367,000 milesTN

WAS DRIVING INTERSTATE SPEEDS AND VEHICLE SHUT DOWN, WRENCH SYMBOL CAME ON DASH BOARD. HAS HAPPENED 3-5 TIMES SINCE, IN TRAFFIC OR AT HIGHWAY SPEEDS. EXTREMELY DANGEROUS. *TR

Fuel System, Gasoline
Filed Jun 19, 201374,300 milesAZ

FROM A STANDING STOP I PRESSED THE ACCELERATOR THE CAR SURGED THEN BUCKED, SURGED THEN BUCKED. I WAS ABLE TO GET THE CAR OUT OF HEAVY TRAFFIC. THERE WAS NO WARNING AND THE "CHECK ENGINE" LIGHT ILLUMINATED AS THE PROBLEM OCCURRED. DEALER TOLD ME PART WAS BACK ORDERED UNTIL MID JULY AS THIS IS A CHRONIC PROBLEM WITH THE FUSION WITH THOUSANDS OF FUSIONS SITTING IN DEALER LOTS WAITING FOR PART. *TR

Power Train
Filed Jun 18, 201354,000 milesTX

I HAD JUST STOPPED AT A STOP LIGHT AND WHEN IT TURNED GREEN, I PROCEEDED TO THE RAMP TO GET ON THE INTERSTATE WHEN MY 2010 FORD FUSION SUDDENLY LOST POWER AND STARTED SHAKING VIOLENTLY. I MANAGED TO GET TO THE OTHER SIDE OF THE ROAD AND COASTED INTO A PARKING LOT. IT TOOK 3 TIMES OF TRYING TO RE-START IT. FINALLY STARTED AND TAKING ALL SIDE ROADS, I MADE IT HOME. IT HAS HAPPENED NUMEROUS TIMES SINCE THEN, BUT LAST FRIDAY, JUNE 14, 2013, I HAD LEFT THE GROCERY STORE WITH A TRUNK FULL OF GROCERIES, AND HAD TO MAKE A LEFT TURN ONTO THE HWY. IT DIED ON THE TURN AND SHOOK WORSE THAN EVER. I MANAGED TO ONCE AGAIN COAST TO THE OTHER SIDE OF THE ROAD INTO A PARKING LOT. THIS HAPPENED AT LEAST 7 OR 8 TIMES BEFORE I GOT HOME THAT DAY. IT HAS SCARED ME SO BAD, I AM NOW AFRAID TO DRIVE MY CAR. *TR

Electrical System
Filed Jun 18, 201349,600 milesNJ

MY 2010 FORD FUSION SEL WAS IN THE FORD SERVICE DEPARTMENT FOR TWO WEEKS FOR STALLING ON ME ON A MAJOR HIGHWAY RECENTLY. I FELT THE CAR SUDDENLY LOSE POWER AND WAS ABLE TO LIMP OVER TO THE SHOULDER WITH TRACTOR TRAILERS AND EARLY MORNING TRAFFIC WHIZZING PAST. I TURNED OFF THE IGNITION, WAITED A FEW MINUTES, AND STARTED THE CAR UP AGAIN. I DROVE IT THE REST OF THE WAY TO WORK & CALLED THE SERVICE DEPARTMENT & WAS ABLE TO DROP IT OFF, EVEN THOUGH I DIDN'T FEEL COMFORTABLE DRIVING THE VEHICLE. I WENT ONLINE & FOUND NUMEROUS INSTANCES OF THIS ON THE FORD FUSION FORUM AND FOUND CASE AFTER CASE, NATIONWIDE, OF THE THROTTLE BODY & ASSEMBLY ISSUE BEING THE PROBLEM. THE SERVICE DEPARTMENT TOLD ME THAT THE REPLACEMENT PART WAS ON BACK ORDER AS THERE HAD BEEN A "RASH OF INCIDENTS." I ASKED WHY THERE HASN'T BEEN A RECALL & THEY SAID THAT IT HAS TO "RISE TO A CERTAIN LEVEL." REALLY? THIS HAS OBVIOUSLY BEEN GOING ON FOR SOME TIME--DOES SOMEONE HAVE TO DIE? I CONTACTED FORD CUSTOMER SERVICE AND THE PART WAS FINALLY REPLACED. I STILL DON'T FEEL SAFE IN THE VEHICLE, AND I KNOW THAT THERE ARE MANY OTHERS OUT THERE WHO DON'T EVEN REALIZE THAT THIS IS HAPPENING. *TR

Engine
Filed Jun 18, 201345,000 milesNC

DRIVING AT HIGHWAY SPEEDS WHEN I FELT A SHUDDER AND REALIZED I WAS LOSING FORWARD MOMENTUM. RPMS DROPPED AND THE ENGINE DID NOT RESPOND TO STEPPING ON THE GAS PEDAL. A WRENCH LIGHT ILLUMINATED ON THE DASH. ONLY COASTING, I WAS ABLE TO MOVE THE CAR TO THE SIDE OF THE ROAD AND PUT IT IN PARK. CAR HAD A VERY SHAKY IDLE, LIKE IT WAS ABOUT TO STALL. I TURNED OFF THE IGNITION AND WAITED FOR ABOUT 1 MIN, THEN TRIED TO TURN THE CAR BACK ON. CAR TOOK LONGER THAN USUAL TO TURN BACK ON, BUT ONCE IT WAS BACK ON IT SEEMED FINE. WAS ABLE TO CONTINUE DRIVING IT TO MY DESTINATION WITHOUT FURTHER INCIDENT. FIVE DAYS AFTER FIRST INCIDENT, SAME EVEN OCCURRED AGAIN, WITH TURNING THE CAR OFF AND ON SEEMING TO CORRECT THE PROBLEM FOR THE TIME. NO ELECTRICAL, BRAKING, OR POWER-STEERING POWER WAS LOST. *TR

Engine
Filed Jun 18, 201364,500 milesMS

WHILE DRIVING, THE ELECTRONIC THROTTLE BODY MALFUNCTIONED, CAUSING MY CAR TO START TO LOSE SPEED RAPIDLY. I WAS IN INTERSTATE TRAFFIC, MAKING THIS ISSUE THAT MUCH MORE DANGEROUS. I WAS LUCKY THAT I WAS IN THE RIGHT HAND LANE WITHOUT HEAVY TRAFFIC AND COULD PULL SAFELY OFF OF THE ROAD. THIS HAS OCCURRED MULTIPLE TIMES SINCE THEN. IT SEEMED TO BE AN INTERMITTENT PROBLEM, BUT HAS NOW PUT MY CAR OUT OF COMMISSION UNTIL IT IS FIXED. THE COST OF REPAIR IS OVER $400. UPON RESEARCHING THIS, I FOUND THAT IT IS A VERY COMMON PROBLEM THAT FORD SEEMS TO KNOW ABOUT, BUT WILL NOT COVER UNDER THE EXTENDED WARRANTY I HAVE BECAUSE IT IS AN "EMISSIONS" PART. I MUST STATE THAT I ABSOLUTELY LOVE MY CAR AND LIKE THE WAY IT DRIVES, BUT AM DISAPPOINTED THAT THIS HAS NOT BEEN RECALLED SINCE IT IS COMMON ENOUGH FOR THE DEALER TO KNOW WHAT IT IS BEFORE EVEN LOOKING AT THE CAR. I ALSO MUST SAY THAT MY DEALER HAS DEALT WITH ME FAIRLY AND HONESTLY THROUGH THE WHOLE PROCESS. *TR

Vehicle Speed Control
Filed Jun 18, 201351,000 milesNJ

51000 MILES ON CAR. DRIVING 45 MPH. ENGINE WRENCH LIGHT COMES ON. ENGINE DIES. DRIFT TO SIDE OF ROAD. STARTS AGAIN. WRENCH LIGHT COMES ON. ENGINE DIES AGAIN. DEALER STATES IT IS THE THROTTLE BODY. NOT COVERED BY WARRANTY BECAUSE IS NOT PART OF THE MECHANICAL ENGINE BUT FUEL SYSTEM. JOB IN $600 RANGE BUT FORD HAS NO REPLACEMENT PARTS! THEY ARE BACK ORDERED BECAUSE SO MANY ARE FAILING ALL OVER COUNTRY! THIS IS FORD'S ENGINEERING PROBLEM NOT THE CUSTOMERS. AND SOMEONE IS GOING TO GET KILLED. *TR

Vehicle Speed Control
Filed Jun 18, 201338,000 milesNJ

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE WRENCH WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE AND THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000.

Engine
Filed Jun 18, 201342,350 milesIL

DRIVING AND LOST POWER, CAR ENGINE DIED. WRENCH ICON CAME ON ON THE GER INDICATOR. SPUTTERED WHEN COMING TO STOP AND HAD TO SHUT CAR OFF AND RESTART. WHEN RESTARTED I HAD NO ODEMETER OR GAS MILEAGE INDICATOR ON DASH. DID ANOTHER 2 TIMES UNTIL I REACHED MY DESTINATION, APPROX 3 -5 MILES AWAY. I WAS OUT OF TOWN WHEN HAPPENED AND I CALLED MY FORD DEALER AND EXPLAINED AND THE SERVICE MANAGER STATED HE WAS 95% SURE IT WAS THE THROTTLE BODY. HE ALSO STATED I MIGHT NOT BE ABLE TO GET FIXED RIGHT AWAY AS TO THE POSSIBILITY OF NO PARTS AVAILABLE AS A KNOWN ISSUE. HAD TO FINALLY STOP AT A FORD DEALER ON SUNDAY ON OUR RETURN TRIP AS KEPT HAPPENING, REPEATEDLY AND TOO UNSAFE TO DRIVE ANY FURTHER AS WE WERE NOT GETTING ANY FURTHER THAN 5 MILES APART BEFORE IT KEPT HAPPENING AND 2 OF US HAD TO STAY OVERNIGHT IN A HOTEL UNTIL THE FORD DEALER OPENED MONDAY AM. ON THE 4TH TIME THIS HAPPENED, A CHECK ENGINE LIGHT FINALLY CAME ON..NOT PRIOR TO THIS THOUGH.THE FORD DEALER CONFIRMED IT WAS THE THROTTLE BODY AND WE DID HAVE REPLACED AT THAT TIME. *TR

Fuel System, Gasoline
Filed Jun 18, 201359,200 milesTX

VEHICLE SUDDENLY LOST POWER AND BOTH THE CHECK ENGINE AND MECHANIC WRENCH LIGHT CAME ON. I TURNED THE VEHICLE OFF AND BACK ON AND STARTED TO GO AGAIN. IF I TRIED TO MODERATELY ACCELERATE MY FORD FUSION WOULD LOSE POWER AGAIN. WHEN THE VEHICLE WOULD LOSE POWER IT WOULD BEGIN TO VIBRATE ROUGHLY WHEN LOW IDLING. I USE A CODE CHECKER AND PULLED A P2111 CODE WHICH STATES THAT THE THROTTLE BODY WAS STUCK OPEN. THIS OCCURRED 4 MORE TIMES ALONG THE TRIP BACK HOME. *TR

Fuel/Propulsion System
Filed Jun 17, 201341,000 milesKY

WHILE DRIVING AND PUTTING MY FOOT ON THE GAS I COULD NOT ACCELERATE THE VEHICLE STARTED TO JERK. LOOKING AT THE RPMS THEY WERE MOVING UP AND DOWN.. THE CAR STARTED TO SHAKE AS I WAS LUCKILY ABLE TO PULL OFF ON THE SIDE OF THE HIGHWAY. I TURNED THE CAR OFF AND STARTED IT BACK UP AND GOT BACK ON THE HIGHWAY. AFTER ABOUT 5 MINUTES THE CAR STARTED TO DO THE EXACT SAME THING. AFTER MULTIPLE TIMES PULLING OFF OF THE HIGHWAY I WAS ABLE TO MAKE IT HOME. I WAS ON A ROUND TRIP FROM KENTUCKY TO OHIO, NO MORE THEN 80 MILES TOTAL, IN RUSH HOUR TRAFFIC. THIS COULD HAVE REALLY CAUSED A MAJOR COLLISION!!! AFTER GETTING HOME AND RESEARCHING THE PROBLEM ON LINE I CANNOT BELIEVE THE HORRIFIC AMOUNTS OF COMPLAINTS ABOUT THE EXACT SAME THING HAPPENING. I PURCHASED THE CAR 3 MONTHS AGO, AND CANNOT AFFORD TO SPEND WHAT SEEMS TO BE FROM 600-800.00 ON A NEW THROTTLE BODY. *TR

Vehicle Speed Control
Filed Jun 17, 201368,000 milesNC

WHILE DRIVING NORMALLY THE CARS WRENCH LIGHT WILL COME ON, THEN JERK HARD AND THEN LOSE ALL ACCELERATION. THERE IS STILL BRAKING AND STEERING TO GET OFF THE ROAD AND TO A STOP BEFORE THE CAR SHUTS OFF. WILL NOT EVEN "LIMP" HOME. AFTER SEVERAL MINUTES YOU CAN START IT BACK AND CONTINUE, UNTIL IT HAPPENS AGAIN. *TR

Engine
Filed Jun 17, 201351,000 milesMI

THE CHECK ENGINE LIGHT COMES ON ALONG WITH A WRENCH LIGHT. THE CAR NO LONGER ACCELERATES AND STARTS STOPPING. WHEN THE BRAKE IS APPLIED IT STARTS SHAKING. IT HAS HAPPENED A FEW TIMES SINCE THE FIRST OCCURRENCE WITH THE LAST ON THE EXPRESSWAY WITH MY DAUGHTER DRIVING. SHE AS TRAVELING IN THE LEFT LANE WHEN THE CAR STOPPED ACCELERATING AND EVENTUALLY CAME TO A STOP. SHE MANAGED TO SOMEHOW GET IT OVER TO THE RIGHT SHOULDER AS IT WAS DYING AND SHAKING. I HAVE DONE SOME RESEARCH AND THIS APPEARS TO BE A KNOWN DEFECT WITH THE THROTTLE BODY. I TOOK THE CAR IN AND THERE IS A NATIONAL BACK ORDER ON THE PART SO IT CAN'T BE REPAIRED IMMEDIATELY. IT SEEMS IF THIS IS A KNOWN ISSUE AND CAN BE EXTREMELY DANGEROUS THAT THERE SHOULD BE A RECALL. *TR

Vehicle Speed Control
Filed Jun 17, 201377,000 milesWI

I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE ON WHEN THE WRENCH LIGHT LIT UP AND THE CAR STARTED TO SLOW. IT DID NOT RESPOND TO THE GAS PEDAL. I PULLED OVER, RESTARTED THE CAR, AND ALL WAS FINE UNTIL 10 MILES LATER WHEN THE CHECK ENGINE LIGHT WENT ON, BUT THE CAR CONTINUED TO DRIVE. I PULLED OFF AND DROVE HOME. THE NEXT DAY, THE CHECK ENGINE LIGHT TURNED ON WHEN I STARTED THE CAR, BUT TURNED OFF A FEW MINUTES LATER. THE CAR KILLED TWICE ON SURFACE STREETS, WITH NO CHECK ENGINE LIGHT. GARAGE HAS IDENTIFIED THE PROBLEM AS THE "THROTTLE BODY WIRE." *TR

Vehicle Speed Control
Filed Jun 17, 201364,000 milesTX

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STALLED AND LOST POWER IMMEDIATELY AFTER THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST WHICH INDICATED THE THROTTLE BODY WAS STUCK IN THE OPEN POSITION AND NEEDED TO BE REPLACED. THE DEALER DID NOT HAVE THE PARTS TO REPLACE THE THROTTLE BODY. THE CONTACT CALLED THE MANUFACTURER REGARDING THE PART AVAILABILITY; HOWEVER, THEY OPENED A CASE BUT DID NOT PROVIDE ANY INFORMATION. THE CONTACT DID NOT HAVE THE THROTTLE BODY REPLACED. THE FAILURE MILEAGE WAS 65,654. ...UPDATED 07-24-13 *BF THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED THE VEHICLE WOULD LOSE POWER IMMEDIATELY AFTER THE ACCELERATOR PEDAL WAS ENGAGED.

Power Train
Filed Jun 17, 201398,000 milesWA

2010 FORD FUSION -- HAD TO REPLACE TRANS AXLE DUE TO POOR SURFACE ROUGHNESS ON PART AND IT WORE THE SEALS, FOUND BY PUDDLE OF TRANNY FLUID IN GARAGE. A KNOWN ISSUE, FORD HAD A KIT TO REPAIR. LOCAL TRANS SHOP FOUND ABOUT THE ISSUE. OF COURSE NO RECALL. NOW TRANSMISSION SLIPS WHILE ACCELERATING, AND DECELERATING BEFORE JERKILY SHIFTING IN GEAR. *TR

Vehicle Speed Control
Filed Jun 17, 201333,000 milesOH

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING INDICATOR. THE FAILURE RECURRED WITHIN 20 MILES FROM THE FIRST OCCURRENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS RELATED TO A FAULTY THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON A NATIONWIDE BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 33,000. UPDATED 7/22/13 THE CONSUMER STATED THE VEHICLE STALLED OVER 20 MPH. UPDATED 08/01/11

Steering
Filed Jun 17, 201336,000 milesOH

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED TWICE AND THEY WERE UNABLE TO TURN THE STEERING WHEEL. WHEN THE FAILURE OCCURRED THE SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO CONFIRMED THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE CONTACT STATED THAT HE DECREASED THE SPEED OF THE VEHICLE WHENEVER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 36,000. THE CURRENT MILEAGE WAS 41,000. *TR

Engine
Filed Jun 17, 201375,000 milesIL

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE MIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 75,000. *TR

Vehicle Speed Control
Filed Jun 17, 201366,000 milesPA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND ENGAGED INTO LIMP MODE. THE CONTACT MENTIONED THAT THE WRENCH WARNING ICON WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 66,000. *TR

Power Train
Filed Jun 17, 201338,050 milesNV

I HAVE PURCHASED THIS FORD FUSION NEW FROM ROGERS FORD IN ODESSA TEXAS. 1N 2011 AS 2010 LEFTOVER CAR QUITS RUNNING AT ANY SPEED OR JUST LOOSE ALL POWER THEN I MUST PULL TO SIDE OF ROAD/MEDIAN TO RESTART CAR. THEN IT MAY RUN CORRECTLY FOR 50 MILES OR 50 FEET THEN, REPEAT WITH SAME PROBLEM. THIS STARTED AT 38,000 MILES NOT COVERED UNDER WARRANTY. THE CODE IS P2111 THROTTLEBODY. I HAVE MYSELF (DEALER WILL NOT INSTALL USED PART) REPLACED THROTTLEBODY 3 TIMES (USED NEW IS NOT AVAILABLE) BECAUSE WHEN I SPOKE WITH FORD MOTOR CO. AND DEALERS THEY STATED A MASS NATIONWIDE BACK ORDER AND EVERY DEALER I HAVE SPOKEN WITH HAS NO IDEA WHEN PART WILL BE AVAILABLE. I HAVE HAD SEVERAL CLOSE CALLS BY ALMOST BEING HIT BY OTHER CARS/SEMIS WHEN ENGINE POWER QUITS OR WHEN IT STALLS I LOOSE POWER STEERING AND BRAKES. I HAVE SPOKE WITH FORD MOTOR COMPANY TODAY 06/17/2013 1300 HRS AND WAS TOLD TO BRING TO ANY FORD DEALER AND I CALLED THREE FORD DEALERS AND WAS TOLD CANT GET PART IT IS ON NATIONWIDE BACK ORDER. *TR

Fuel/Propulsion System
Filed Jun 17, 201340,000 milesGA

MY 2010 FORD FUSION (40000 MILES) SUDDENLY BEGAN TO SHAKE AND THEN ALL OF THE SUDDEN IT STALLED AND WOULD NO LONGER MOVE UNTIL IT WAS SHUT OFF AND CRANKED BACK UP. I HAD TO MANEUVER MY WAY OFF THE HIGHWAY BY COASTING. THIS HAS HAPPENED 5 TIMES SINCE THE ORIGINAL INCIDENT. I ORIGINALLY THOUGHT I HAD GOTTEN SOME BAD GAS. THIS IS NOT THE CASE. IT RECENTLY STALLED WHILE I WAS DRIVING UNDER A RED LIGHT. I WAS VERY FORTUNATE TO BE ABLE TO COAST OUT OF THE WAY OF ONCOMING TRAFFIC. WHEN THIS HAPPENS YOU ARE WITHOUT THE ABILITY TO ACCELERATE AND MOVE OFF THE ROAD. YOU MUST DEPEND ENTIRELY ON COASTING TO SAFETY. I HAVE TAKEN IT TO A FORD DEALERSHIP THIS MORNING . THEY SAID IT WAS THE THROTTLE BODY AND IT WOULD POSSIBLY TAKE 8 WEEKS TO GET A NEW ONE SINCE SO MANY ARE BEING NEEDED. WHY HAS FORD NOT ISSUED A RECALL ON THIS DANGEROUS PART? I HAVE READ MANY ACCOUNTS ONLINE OF OWNERS HAVING THIS SAME PROBLEM WITH THE THROTTLE BODY. I AM VERY THANKFUL THAT I WAS NOT HIT BY ONCOMING TRAFFIC. I HOPE THAT IT DOES NOT TAKE SOMEONE GETTING INJURED FOR FORD TO DO SOMETHING ABOUT THIS PROBLEM. *TR

Vehicle Speed Control
Filed Jun 17, 201365,000 milesMN

CAR WENT INTO LIMP MODE WHILE DRIVING, MOSTLY ON THE HIGHWAY. WRENCH LIGHT WOULD COME ON AND POWER WAS LOST. AFTER PULLING OVER, TURNING THE CAR OFF AND BACK ON AGAIN, IT DROVE JUST FINE LIKE NOTHING WAS WRONG. THIS HAPPENED 7 TIMES OVER 2 MONTHS. BROUGHT THE CAR TO LOCAL FORD DEALERSHIP, WAS TOLD I NEEDED THE THROTTLE BODY REPLACED. THE PART WAS ON BACKORDER, SO I NEEDED TO WAIT ABOUT 3 WEEKS TO GET THE REPAIR. COST WAS $550.00. *TR

Fuel/Propulsion System
Filed Jun 17, 201345,000 milesGA

THIS GOES ON REPEATEDLY AT ALL SPEEDS BUT USUALLY WORSE WHEN ABOVE 50 DEGREES OUTSIDE AND ESPECIALLY WHEN APPLYING SLIGHT PRESSURE TO GAS PEDAL WHETHER CARE IS ALREADY MOVING OR AT STOP THE CAR ENGINE JUST STOPS AND LITTLE WRENCH SIGN COMES ON AND YOU COAST TO STOP AND THEN HAVE TO RESTART. ( I HAVE HAD TO REPLACE SEVERAL BATTERIES DUE TO ALL THIS RESTARTING) . ALSO THIS SEEMS TO BE TRIGGERED OR AGGRAVATED WHEN YOU HIT SLIGHT BUMP IN ROAD. THIS OCCURS THE LEAST NUMBER OF TIMES ON DAYS WHEN WE LEAVE IN DRIVEWAY. WE DON'T TAKE CARE ON HIGHWAY ANYMORE FOR OBVIOUS SAFETY REASONS. FOR EXAMPLE DRIVING AROUND TOWN IN ATLANTA TODAY IT DOES THIS AND STOPS BETWEEN 20 AND 40 TIMES PER HOUR. NO ONE HAS BEEN ABLE TO EXPLAIN OVER THE PAST YEAR THIS HAS BEEN GOING ON. THIS IS AGGRAVATING SINCE SOMETIMES IT WILL HAPPEN IN MIDDLE OF INTERSECTIONS. FORD OF COURSE IS CLUELESS AND NOT HELPFUL HAVING SUGGESTED THAT PERHAPS IT WAS BAD GAS OR CAUSED BY USING OFF AIR CONDITIONING TOO MUCH SINCE THIS IS ATLANTA. OF COURSE IT IS NEITHER SINCE WE HAVE TRIED MULTIPLE GAS STATIONS AND IT HAPPENS WHEN AC IS NOT ON.. I THINK HENRY FORD HAD THE ENGINEERING BETTER ON THE MODEL T BUT WE OWN IT NOW AND WE ARE NOW STUCK WITH IT. NO MORE AMERICAN CARS FOR THIS FORMER MICHIGAN RESIDENT. LOYALTY TO DETROIT IS NOT MUTUAL. *TR

Power Train
Filed Jun 15, 2013111,000 milesNC

THROTTLE BODY! I HAVE BEEN HAVING ISSUES FOR A WHILE NOW. STARTED WITH THE CHECK FUEL INLET CAP LIGHT COMING ON. FYI, I HAVE NOT FUEL CAP FOR THIS CAR. HAD IT CHECKED, THOUGHT IT WAS A SENSOR PROBLEM. THEN THE CHECK ENGINE LIGHT CAME ONE. THEN THE ISSUES STARTED TAKING PLACE. HAD A FEW INCIDENTS WHERE I WOULD BE GOING DOWN THE INTERSTATE AT 70 MILES PER HOUR AND THE WRENCH LIGHT WOULD COME ON IN THE CAR AND IT WOULD COMPLETELY LOSE ANY THROTTLE CONTROL. I WOULD HAVE TO PULL OVER TO SIDE, CAR WOULD STILL BE RUNNING, BUT ONCE STOPPED WOULD SHAKE AND SPUTTER, I WOULD TURN IT OFF AND THEN IT WOULD FIRE RIGHT BACK UP. SOMETIMES THIS WOULD TAKE PLACE MAYBE 3 TIMES BACK TO BACK AND THEN WOULD NOT DO IT ANYMORE. I KEPT BEING TOLD, WHEN IT HAPPENS BRING IT IN....THAT IS EASIER SAID THAN DONE. IT IS HAPPENING MORE OFTEN AND NOW AT LOWER SPEEDS AND AS OF LAST WEEK, AS I WAS PULLING OUT OF MY DRIVEWAY. NOW IT IS PARKED, CAN'T GO 2 MILES WITHOUT IT SHUTTING OFF. I HAVE FOUND OUT THAT IT IS THE THROTTLE BODY AND IT SEEMS THAT MANY OTHER ARE HAVING THE SAME ISSUES, YET THIS HAS NOT BEEN RECALLED. FORD IS TELLING ME THE PART IS BACK ORDERED, AND THAT I MAY HAVE TO WAIT A MONTH FOR IT TO COME IN. I WORK AND HAVE TWO KIDS AND NOW FORD WOULD LIKE FOR ME TO WAIT TO GET IT FIXED. FYI.....A RENTAL CAL IS ABOUT $700 FOR A MONTH! UNACCEPTABLE! AND I OWE TOO MUCH ON IT TO BE WORTH MY WHILE TO TRADE IT IN. FRUSTRATED BEYOND BELIEF! *TR

Engine
Filed Jun 15, 201348,000 milesSC

WAS DRIVING DOWN HIGHWAY APPROX 40 MPH AND VEHICLE SHUT OFF, COASTED TO SIDE OF RODE, TURNED KEY TWICE, NO LUCK, THEN 3RD TIME IT CRANKED BACK UP, THEN DROVE SLOWLY ANOTHER MILE TO HOME.SCARED ME, HAVING RECENTLY BEEN IN AN AUTO ACCIDENT (NO FAULT OF MY OWN) COULD HAVE EASILY BEEN REAR ENDED AGAIN!!! MAYBE A THROTTLE BODY ISSUE THAT NEEDS TO BE RECALLED??? *TR

Fuel/Propulsion System
Filed Jun 14, 201364,000 milesIN

MULTIPLE TIMES ENGINE JUST WOULD DIE AND RESTART AFTER PULLING OVER TO SIDE OF ROAD AND RESTARTING. I JUST CHUCKED IT UP TO BAD GAS AS WE HAVE HAD A SLEW OF REPORTS ON THIS IN MY AREA. ON WED JUNE 12TH WHILE ON THE INTERSTATE AT 70MPH IN BUSY TRAFFIC I IN THE MIDDLE OF 3 LANES IT DECIDES TO AGAIN LOOSE ACCELERATOR PEDAL AND IDLE...NO WHERE TO GO CARS ZOOMING UP ON ME AND HONKING AND SLAMMIN ON THERE BRAKES!. I PULL OVER FINALLY AND TURN KEY OFF AND RESTARTS EASILY. UPON GETTIN OFF INTERSTATE IT CONTINUES TO STALL AT WILL. PULLED INTO AUTOZONE AND HAVE IT CHECKED FOR ERROR CODE AND SAID WAS FAULTY THROTTLE BODY. UPON LOOKING UP ON LINE I WAS AMAZED THAT THIS IS SO COMMON WITH THE MOTOR TRENDS CAR OR THE YEAR IN 2010! AND STILL NO RECALL FROM FORD! I FEEL THIS IS AS BIG SAFETY ISSUE! WHAT IF THIS HAPPENS INTO A MERGE SITUATION? OR TURNIN INTO HIGH SPEED TRAFFIC???? PLEASE HELP. *TR

Vehicle Speed Control
Filed Jun 14, 201356,550 milesNC

I WAS ACCELERATING DOWN A STREET ON MY WAY TO WORK AT ABOUT 35-37 MPH WHEN THE CAR JUST STARTED SPUTTERING. I WAS ON A ROAD WITH HEAVY TRAFFIC AND NO SIDEARM. I STOPPED THE CAR AND RESTARTED IT. I MADE IT ABOUT 1 MILE FURTHER BEFORE IT DID THE SAME THING. I WAS ON PINS AND NEEDLES ALL DAY DRIVING IT. IT HAPPENED ABOUT A WEEK LATER AFTER NO FURTHER INCIDENT FROM THE FIRST OCCURRENCE. I TOOK IT IN TO A FORD DEALER WHO IDENTIFIED IT AS A THROTTLE PROBLEM. COST ME $500 SINCE IT IS NO LONGER UNDER WARRANTY FOR MY CAR. UNACCEPTABLE OCCURRENCE. MAKING ME RETHINK ANY LOYALTY TO FORD. *TR

Vehicle Speed Control
Filed Jun 13, 201344,000 milesNJ

IN THE PAST MONTH ON SEVERAL OCCASIONS THE THROTTLE DID NOT WORK NOT ALLOWING ME TO ACCELERATE. THE ONLY WAY I COULD CORRECT IT WAS TO TURN THE MOTOR OFF AND RESTART THE CAR. IN A COUPLE OF THESE INSTANCES I WAS IN TRAFFIC AND COULD NOT MOVE THE CAR. I HAVE BEEN TO THE FORD DEALERSHIP WHERE I BOUGHT THE CAR (BUHLER FORD IN EATONTOWN NEW JERSEY) AND THEY HAVE TOLD ME THAT I NEED THE THROTTLE BODY REPLACED BUT THEY ARE UNABLE TO GET THE PART SINCE THEY ARE ON BACK ORDER DUE TO THE NUMBER OF CARS WITH THE SAME PROBLEM AWAITING THE PART. THIS IS A SERIOUS CONDITION THAT IS TOTALLY UNACCEPTABLE AND UNSAFE. I WENT ON LINE AND HAVE FOUND OUT THAT HUNDREDS OF OTHERS ARE HAVING THE SAME PROBLEM. FORD NEEDS TO ISSUE A RECALL ON THESE PARTS AND CHANGE THEM. I HAVE BEEN TOLD THAT IT WILL COST ME NEARLY $500 TO FIX BUT THEY DON'T EVEN KNOW WHEN THEY CAN GET THE PART. *TR

Vehicle Speed Control
Filed Jun 12, 201325,000 milesMI

WHEN DRIVING THE VEHICLE IT WILL SEEMINGLY RANDOMLY BRING THE ENGINE DOWN TO IDLE OR STALL THE CAR COMPLETELY AND SEND A P2111 OR P2112 ERROR CODE (THROTTLE BODY STUCK OPEN/CLOSE, RESPECTIVELY) AND THE CAR NEEDS TO BE COMPLETELY SHUT OFF IN ORDER TO BRING THE CAR BACK INTO A NORMAL RUNNING STATE. RESETTING THE CAR DOES NOT GUARANTEE THAT THE ISSUE WILL GO AWAY, AND ABOUT 40-50% OF THE TIME THE CAR STALLS AGAIN RIGHT AFTER ATTEMPTING TO RE-ENTER TRAFFIC. THIS ISSUE WILL COMMONLY HAPPEN WHEN MAKING TURNS, ALTHOUGH IT IS NOT LIMITED TO THAT SITUATION. *TR

Vehicle Speed Control
Filed Jun 12, 201355,000 milesPA

ENGINE STOPPED RESPONDING TO ACCELERATOR AND ONLY COASTED. ORANGE WRENCH LIGHT CAME ON. UNABLE TO MOVE CAR FORWARD OTHER THAN COAST. ENGINE ROUGH IDLED BUT WOULD NOT RESPOND. ESPECIALLY DANGEROUS PROBLEM AT HIGHWAY SPEED IN TRAFFIC. SERIOUS SAFETY ISSUE. *TR

Power Train
Filed Jun 12, 201370,000 milesGA

MY THROTTLE BODY WENT OUT IN MY CAR IT WOULD ALL OF A SUDDEN STOP IN TRAFFIC. *TR

Engine
Filed Jun 12, 20131,000 milesGA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON AFTER THE FAILURE OCCURRED. THE FAILURE RECURRED SEVERAL TIMES. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE; HOWEVER THE DEALER WAS NOT ABLE TO DETERMINE A CAUSE FOR THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE VEHICLE WAS TEST DRIVEN AND THE FAILURE WAS DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE APPROXIMATE FAILURE MILEAGE 1,000 AND THE CURRENT FAILURE MILEAGE WAS 40,000.

Vehicle Speed Control
Filed Jun 12, 201326,000 milesMO

THE FIRST TIME I WAS DRIVING WAS MAY 11, 2013 I WAS GOING 40 MILES AN HOUR. ALL OF A SUDDEN THE CAR STARTING SLOWING DOWN TO ZERO AND THE WRENCH LIGHT CAME ON SO I PULLED OFF THE ROAD. I TURNED THE CAR COMPLETELY OFF AND RESTARTED THE CAR AFTER A FEW MIN. THIS TIME IT GOT ME HOME WITH NO ISSUES. THIS HAPPENED AGAIN TODAY JUNE 12, 2013. I WAS DRIVING ABOUT 35 MILES AN HOUR AND IT JUST QUIT (THROTTLE POWER OUTAGE) SCARED THE DAY LIGHTS OUT OF ME ONCE MORE. AGAIN, I PULLED OVER AND RESTARTED THE CAR AFTER A PAUSE. I THEN DROVE IMMEDIATELY TO BO BEUCKMAN OF WEST COUNTY, ELLISVILLE, MO. THEY PUT A CALL INTO FORD HOTLINE. I WAITED FOR AN HOUR THEY STILL DID NOT RETURN A CALL. RANDY TOLD ME THAT HE THOUGHT IT MAYBE A THROTTLE ISSUE. HE CALLED FOR THE PART AND IT IS ON BACK ORDER. (THAT IS NOT A GOOD SIGN) I TOLD HIM I DID NOT FEEL COMFORTABLE DRIVING THE CAR---AFRAID SOMEONE MIGHT HIT ME IF IT STALLS AGAIN. HE COULD NOT GIVE ME A LOANER CAR OR SATISFACTION, JUST TOOK MY CELL NUMBER AND WILL CALL BACK WHEN HE HEARS FROM FORD. ON LINE, I SEE THIS IS A MAJOR ISSUE. WHY WASN'T THERE A RECALL FOR REPLACING THE THROTTLE BODY. I AM VERY UPSET WITH FORD AND SCARED TO DRIVE MY CAR UNTIL THEY FIND OUT WHAT IT IS FOR SURE AND THE BACK ORDER ISSUE. PLEASE HELP ME. *TR

Vehicle Speed Control
Filed Jun 12, 201339,600 milesAL

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED FOUR TIMES WITHIN A THIRTY DAY PERIOD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 39,600.

Engine
Filed Jun 12, 201358,500 milesTX

I WAS DRIVING AT APPROXIMATELY 35 MPH WHEN WITHOUT ANY WARNING THE CAR STOPPED ACCELERATING AND BEGAN TO SHAKE AND THE WRENCH LIGHT ON THE DASHBOARD LIT UP. THERE WAS NO INDICATION AT ALL THAT ANYTHING WAS WRONG PRIOR TO THE DECELERATING AND SHAKING. THE RAPID DECELERATION CAUSED THE CAR BEHIND ME TO HAVE TO SWERVE INTO THE OTHER LANE TO AVOID HITTING ME. I HIT THE EMERGENCY LIGHTS TO WARN DRIVERS BEHIND ME AND WITH SOME DIFFICULTLY (DUE TO THE SHAKING) WAS ABLE TO PULL TO THE SIDE OF THE ROAD. ONCE I WAS SAFELY OUT OF TRAFFIC I TURNED THE CAR OFF. I WAITED A MOMENT TO CALM MYSELF AS IT WAS FRIGHTENING TO HAVE NO CONTROL OF MY VEHICLE ON A BUSY STREET. WHEN I TURNED THE CAR BACK ON THE DASH LIGHT WAS NO LONGER ON AND THE CAR PERFORMED NORMALLY. WHEN I GOT BACK TO MY OFFICE I LOOKED FOR SIMILAR INCIDENT ON THE WEB AND WAS HORRIFIED TO FIND HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THE VERY SAME THING. THIS IS AN EXTREMELY DANGEROUS ISSUE. HAVING NO CONTROL OF THE SPEED OF A VEHICLE IS LIFE THREATENING. HAD THIS HAPPENED ON A BUSY HIGHWAY IT WOULD VERY LIKELY HAVE CAUSED AN ACCIDENT. I CALLED FORD AND WAS TOLD TO TAKE THE CAR IN TO THE DEALERSHIP SO THEY COULD DIAGNOSE IT AND FIX THE PROBLEM. MY CONCERN IS THAT IF THERE IS NO RECALL ON THIS PART THAT CAUSES THIS PROBLEM - WHAT GUARANTEE IS THERE THAT THE NEW PART WILL NOT DO THE SAME THING. I FIND IT DIFFICULT TO BELIEVE THAT AFTER ALL OF THE COMPLAINTS ABOUT THE SAME PROBLEM FORD DOES NOT THINK IT IMPORTANT ENOUGH TO RECALL OR

Engine
Filed Jun 11, 201340,300 milesFL

VEHICLE COMPLETELY LOST POWER WHILE DRIVING AND VIRTUALLY SHUT DOWN WHILE DRIVING ON A MAJOR HIGHWAY. I BROUGHT THE VEHICLE TO LAMARQUE FORD AND WAS TOLD THAT IT WAS THE THROTTLE BODY. LAST WEEK, I WAS AGAIN GETTING ON THE INTERSTATE AND THE SAME THING HAPPENED. THIS TIME I HAVE 40300 MILES ON THE VEHICLE. I WAS TOLD THAT IT WOULD NOT BE COVERED BECAUSE THE VEHICLE WAS OUT OF WARRANTY AND THE PARTS WARRANTY WAS ONLY GOOD FOR A YEAR. IN ADDITION, I WAS TOLD THAT THE PART IS ON BACK ORDER AND IT WILL TAKE 2 TO 3 WEEKS FOR THE DEALERSHIP TO GET THE PART. THIS IS VERY WELL KNOWN WITH THIS CAR AND A MAJOR SAFETY ISSUE. I AM AFRAID TO DRIVE THIS CAR SINCE IT JUST COMPLETELY SHUTS DOWN AND HESITATES TO START BACK UP. IT HAS LEFT ME STRANDED MANY TIMES. *TR

Fuel/Propulsion System
Filed Jun 11, 201347,500 milesNC

I WAS DRIVING AT APPROX. 45 MPH WHEN VEHICLE EXPERIENCED AN ALMOST TOTAL LOSS OF POWER AND THE ENGINE SHUDDERED TO A STOP. INSTRUMENT PANEL INDICATIONS WERE A "WRENCH" AND STEADY ENGINE LIGHT. I WAS ABLE TO RESTART AND THE CAR AND DRIVE A MILE TO MY HOME THERE WERE NO WARNING LIGHTS WHEN STARTING THE CAR THE NEXT DAY, HOWEVER ABOUT 1.5 MI. FROM HOME THE SAME EXACT INDICATIONS AND CONDITIONS RETURNED WHEN I ACCELERATED FROM 45 TO 50 MPH. AGAIN THE "WRENCH" AND ENGINE LIGHT ILLUMINATED. A RESTART ALLOWED ME TO DRIVE HOME DURING WHICH TIME THE ENGINE LIGHT WAS ILLUMINATED STEADY. THE CONDITION RECURRED AN ADDITIONAL TWO TIMES DURING THE SHORT DRIVE HOME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND REPAIR ON MONDAY. I WAS NOT TOLD OF THE EXTENSIVE HISTORY OF SIMILAR PROBLEMS WITH MY VEHICLE, BUT WAS ONLY ADVISED THAT THE "THROTTLE BODY" WAS CARBONNED UP" AND NEEDED TO BE REPLACED OR CLEANED, THE DEALER REPORTED THAT THROTTLE BODIES WERE ON BACKORDER AND SAID THEY CLEANING MINE SHOULD CORRECT THE PROBLEM. I ELECTED TO HAVE THEM CLEAN THE THROTTLE BODY. AFTER THE MAINTENANCE WAS ALLEGEDLY COMPLETED I WAS DRIVING HOME AFTER PICKING UP THE VEHICLE, WHEN, WITHIN ONLY 1/2 MI. OF THE DEALERSHIP, THE VEHICLE AGAIN EXPERIENCED THE SAME NEAR TOTAL LOSS OF POWER. I WAS ABLE TO PULL OFF THE ROAD AND RESTART THE ENGINE. I PULLED OUT INTO TRAFFIC ON A VERY BUSY THOROUGHFARE TO RETURN TO THE DEALER WHEN THE CAR DIED AGAIN LEAVING ME THE MIDDLE OF FOUR LANES OF OPPOSING, FAST-MOVING TR

Engine and Engine Cooling
Filed Jun 11, 201352,100 milesKY

THE CAR SUDDENLY LOST SPEED, THEN WENT VERY SLOWLY. A WARNING LIGHT CAME ON SO I STOPPED THE CAR AND TURNED OFF THE ENGINE. I RESTARTED THE ENGINE AND IT SEEMED FINE SO I PROCEEDED AND IT WENT APPROXIMATELY 150 YARDS AND THEN REPEATED THE SUDDEN LOSING POWER. A WARNING LIGHT CAME ON. I LOOKED IN THE MANUAL AND IT SAID I STOPPED THE CAR, TURNED OFF THE ENGINE, THEN RESTARTED THE ENGINE. THE WARNING LIGHT WENT OFF BUT THE CHECK ENGINE LIGHT CAME ON. SINCE IT WAS A SUNDAY AND 200 MILES FROM THE DEALER WHO HAD JUST REPAIRED A PROBLEM TWO DAYS PRIOR TO THIS INCIDENT, I DECIDED TO RETURN HOME AND TAKE IT TO THE DEALER ON MONDAY. IT DID NOT LOSE POWER DURING THE TRIP AND AFTER THE THIRD TIME OF STOPPING THE ENGINE, THE CHECK ENGINE WARNING LIGHT WENT OFF. ALTHOUGH THE WARNING LIGHT WENT OFF, I TOOK IT TO THE DEALER ON MONDAY..THE SERVICE DEPT. PERSON SAID IT WAS A THROTTLE BODY STUCK OPEN. I CONTACTED THE FORD CUSTOMER SERVICE REPRESENTATIVE WHO OFFERED TO PAY HALF OF THE REPAIR. *TR

Fuel System, Gasoline
Filed Jun 11, 201353,000 milesTN

THROTTLE BODY MALFUNCTION CAUSED THE FORD FUSION TO STALL EVERY COUPLE BLOCKS. HAD TO TOW IT TO THE DEALER WHO DIAGNOSED THE PROBLEM AS THROTTLE BODY REPLACEMENT WAS NEEDED. *TR

Engine
Filed Jun 11, 201367,500 milesNC

I WAS DRIVING AROUND 70 MILES AN HOUR, SOUTHBOUND IN THE HOV LANE OF I-95 NEAR EXIT 2B IN ALEXANDRIA VA. THE AREA IS A CONSTRUCTION ZONE WITH BARRICADES ON EITHER SIDE OF THE TWO LANE HOV FACILITY. SUDDENLY, AND ABRUPTLY, I LOST ALL ACCELERATION AND HAD TO COAST TO A STOP IN A MANNER THAT BLOCKED THE RIGHT LANE OF THE HOV FACILITY. THE ENGINE REMAINED RUNNING IN A ROUGH IDLE, AND THE ENGINE/WRENCH LIGHT CAME ON. I TRIED RESTARTING THE CAR (SHUTTING OFF AND TURNING THE CAR BACK ON TRYING A VARIETY OF SHIFTING THE TRANSMISSION TO N OR P). THE CAR WOULD RUN, BUT ALWAYS AT A ROUGH IDLE WITH NO ABILITY TO ACCELERATE. DURING THIS TIME, THERE WERE SEVERAL NEAR REAR-END COLLISIONS DUE TO MOTORISTS TRAVELING AT A HIGH RATE OF SPEED BEFORE ENCOUNTERING MY COMPLETELY STOPPED VEHICLE. REALIZING THE PERIL I WAS IN, I QUICKLY EXITED THE VEHICLE AND HOPPED THE CONSTRUCTION BARRICADE. I CALLED 911 DUE TO THE DANGER OF THE SITUATION AND IT TOOK AROUND 25 MINUTES FOR THE ROADSIDE ASSISTANCE VEHICLE TO ARRIVE. AFTER THE ENGINE COOLED, THE ISSUE SEEMED TO RESOLVE ITSELF, AND I WAS ABLE TO DRIVE THE VEHICLE TO THE NEAREST DEALERSHIP. THE DIAGNOSIS WAS MADE BY THE FORD DEALERSHIP TECHNICIANS WITHIN 90 SECONDS OF ME DESCRIBING THE PROBLEM. THE THROTTLE BODY WAS THE PROBLEM. I RESEARCHED THE ISSUE TO DISCOVER THAT THIS ISSUE IS EXTREMELY COMMON AND WELL KNOWN TO FORD. THE ISSUE IS SO PERVASIVE THAT THERE IS A NATIONWIDE BACK ORDER ON THE PART WITH A LEAD-TIME OF MORE THAN 2 WEEKS. I WAS ANGERED TO L

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →