Page 70 of 103 · complaints 3,451–3,500 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Suspension
Filed Dec 1, 201349,580 milesCA

I OWN A 2010 FORD FUSION SE. SIX WEEKS PRIOR TO NOVEMBER 13, 2013, THE VEHICLE WOULD SPORADICALLY SHAKE OR SOMETIMES JERK! ON THE EVENING OF NOVEMBER 13TH, I WAS DRIVING A SHORT DISTANCE FROM HOME IN THE DARK. I CAME TO COMPLETE STOP AT A VERY BUSY INTERSECTION AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY THREE TIMES AND THEN THE ENGINE STALLED! I WAS STUCK AT A RIGHT TURN LANE WITH NO PLACE TO PULL OVER OR TO LET ANY CARS GO BY! IN FACT MANY DRIVERS BEHIND ME WERE VERY IMPATIENT HONKING THEIR HORNS AND SQUEEZING BY AROUND THE CORNER! AS I WAS PANICKING I NOTICED THE BATTERY AND OIL LIGHT ON AND DID NOT NOTICED ANY OTHER IDIOT LIGHTS ON. I PRESSED ON THE ACCELERATOR AND COULD NOT MOVE, I NOTICED I COULD PUT THE CAR IN GEAR AND LUCKILY I WAS ABLE TO START THE VEHICLE! I WAS ABLE DRIVE AROUND THE CORNER INTO THE GAS STATION, AND ALL OF A SUDDEN THE VEHICLE'S TRANSMISSION JERKED AND MADE A LOUD "CLUNK" NOISE WHILE ACCELERATING LIGHTLY, THE VEHICLE "SURGED" THRU THE GAS STATION, FINDING MYSELF AT A FAST SPEED I HAD TO SLAM ON THE BRAKES! THAT EVENING I WENT ONTO THE INTERNET AND SAW HUNDREDS OF COMPLAINTS ON THE "ELECTRONIC THROTTLE BODY!" ALL OF THESE CUSTOMERS HAD THE SAME EXPERIENCE OR VERY SIMILAR TO MINE! I WAS VERY SCARED TO DRIVE THE CAR TWENTY MILES TO A LOCAL DEALERSHIP. FORTUNATELY THE VEHICLE MADE IT THERE WITHOUT STALLING. THE TECHNICIANS RAN A TEST ON THE "ELECTRONIC THROTTLE BODY"AND TO MY SURPRISE THE VEHICLE PASSED WITH FLYING COLORS. ALSO ONE OF THE TECHNICIANS TOOK

Vehicle Speed Control
Filed Nov 29, 201344,500 milesWI

VEHICLE STALLED AND WENT INTO LIMP MODE CAUSING ME TO HAVE TO PULL TO THE SIDE OF THE ROAD. AFTER STOPPING AND RESTARTING THE CAR THE CAR DROVE FINE. CAR WAS DIAGNOSED AT A LOCAL FORD DEALER WITH A FAULTY THROTTLE BODY. *TR

Vehicle Speed Control
Filed Nov 27, 201341,590 milesGA

DRIVER WAS DRIVING VEHICLE HOME FROM WORK WHEN THE ACCELERATION STOPPED WORKING WHILE SHE WAS DRIVING. DRIVER STATED THAT SHE HEARD A CLUNKING NOISE WHEN THE ACCELERATION STOPPED WORKING THAT SOUNDED ALMOST LIKE THE VEHICLE WAS RUNNING OUT OF GAS, ONLY THE TANK WAS FULL AT THE TIME. VEHICLE WAS TOWED TO FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY HAD FAILED. *TR

Fuel System, Gasoline
Filed Nov 27, 201325,780 milesSD

DRIVING ON HIGHWAY AT APPROXIMATELY 60 MPH WHEN ALL POWER TO THE ENGINE WAS LOST. THE VEHICLE DECELERATED QUICKLY AS I PULLED OVER TO THE SIDE OF THE ROAD. AN ORANGE "WRENCH" LIGHT WAS ILLUMINATED ON THE DASH, BUT NO CHECK ENGINE LIGHT. ENGINE WAS IDLING ROUGHLY AND A LOUD MISFIRING SOUND WAS COMING FROM THE EXHAUST. NO MATTER HOW HARD I PUSHED THE GAS PEDAL, I COULD NOT GET ABOVE 3 MPH. I RE-STARTED THE CAR, AND THE ENGINE RAN NORMALLY. HOWEVER, THE MESSAGES "SERVICE ADVANCETRAC" AND "CHECK BRAKE SYSTEM" APPEARED ON THE SCREEN WHILE TWO YELLOW TRACTION CONTROL LIGHTS AND THE RED BRAKE LIGHT WERE ILLUMINATED. UPON RESTARTING THE VEHICLE ONCE MORE, BOTH OF THESE INDICATORS WERE GONE. I WAS ABLE TO DRIVE SAFELY TO THE DEALER WHO DIDN'T PERFORM ANY DIAGNOSTICS NOR DRIVE THE VEHICLE, BUT WAS STILL "90% SURE" THAT THE PROBLEM IS THE THROTTLE BODY. FORD DOES NOT COVER THE THROTTLE BODY UNDER THE 5 YR/60,000 MI POWERTRAIN WARRANTY, NOR WILL MY AFTERMARKET "EXCLUSIONARY COVERAGE" WARRANTY BY PORTFOLIO. THE ESTIMATED COST TO INSTALL A NEW THROTTLE BODY IS $321 WITHOUT DIAGNOSTICS. NO REPAIR HAS BEEN DONE YET AT THIS TIME, AS I AM WAITING TO HEAR BACK FROM FORD MOTOR COMPANY AS WELL AS THE DEALER THAT SOLD ME THE VEHICLE USED. *TR

Fuel System, Gasoline
Filed Nov 27, 201362,000 milesIL

WHILE DRIVING MY 2010 FORD FUSION I EXPERIENCED SOMETHING I WAS AT A RED LIGHT. WHILE DRIVING MY CAR SHOOK HEAVY 3 TIMES I SUDDENLY PULLED OVER TO CHECK OUT THE PROBLEM I PULLED OFF AFTER PULLING OVER THE PROBLEM OCCURRED AGAIN THEN IT SUDDENLY ACCELERATED IN ITS OWN I APPLIED THE BRAKE THEN TRIED TO ACCELERATE BUT MY CAR DIDN'T MOVE I ACCELERATED ONE MORE TIME MY CAR THEN SHOOK THEN TOOK OFF. I FOUND A FORUM WEBSITE CALLED FORDFUSION.NET EVEN ON THE MOTOR TREND WEBSITE SEVERAL PEOPLE SPEAK OF ONCE HAVING THIS PROBLEM I'M HAVING WITH MY FORD FUSION FORD DOESN'T WANT TO DO ANYTHING ABOUT IT BECAUSE THEY SAID I'M NOT UNDER WARRANTY I FEEL I SHOULDN'T HAVE TO PAY FOR SOMETHING THAT WAS ONCE ON RECALL WITH THIS CAR I WORK AND I'M IN GRAD SCHOOL MY CAR IS A MUST HAVE FOR ME I DON'T KNOW WHAT TO DO I EVEN INFORMED FORD THAT THEIR WAS SEVERAL PEOPLE ON A WEBSITE ONLINE THAT COMPLAINED ABOUT THE SAME PROBLEM EVEN AFTER THE PROBLEM WAS FIXED THIS IS MY FIRST VEHICLE I'VE OWNED I'M IN DISBELIEF AND REALLY REGRET PURCHASING A FORD CAR PLEASE HELP ME. *TR

Power Train
Filed Nov 26, 2013FL

THIS IS APPROXIMATELY THE 6TH TIME THIS HAS OCCURRED WITH THIS VEHICLE WITH NO RESOLUTION FROM FORD. WHILE DRIVING, THE RPMS WILL RANDOMLY DIP DRIVE, THE ENGINE AND OIL LIGHTS COME ON, AND THE CAR SHUTS DOWN EITHER TO AN IDLE, STALL, OR COMPLETELY DOWN. IT WILL TURN BACK ON WITH NO ISSUES AFTER POWERING DOWN THE VEHICLE AND HAS NO LIGHTS ON UPON RESTART. THE PROBLEM WITH THIS IS THAT IT IS INTERMITTENT AND THE CODES ARE NOT BEING SAVED TO THE UNIT PER FORD. BECAUSE OF THIS, THEY STATE THEY CANNOT REPLICATE THE PROBLEM AND THEREFORE IT CANNOT BE FIXED. THIS CREATES A TREMENDOUS SAFETY HAZARD AS THE VEHICLE INTERMITTENTLY SHUT DOWNS IN THE MIDDLE OF DRIVING WITH NO WARNING AND CAN CAUSE SERIOUS INJURY OR ACCIDENTS. THIS HAS BEEN OCCURRING ON AND OFF NOW FOR MONTHS IN WHICH I HAVE HAD TO BE AT THE DEALERSHIP FOR THE SAME ISSUE ALMOST MONTHLY AND STILL GET NO RESOLUTION. IN ADDITION, THIS APPEARS TO OCCUR IN MOST VEHICLES COMING NEAR THEIR 60K MILE WARRANTY EXPIRATION IN WHICH FORD WILL NOT COVER THE ISSUE IF IT REPLICATES AFTER THIS TIME. *TR

Vehicle Speed Control
Filed Nov 26, 201337,000 milesCA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Vehicle Speed Control
Filed Nov 26, 201356,708 milesGA

GOING DOWN 4 LANE ROAD AT 45-50 MPH. VEHICLE LOST POWER & IDLE ABILITY. SHUT IT OFF & AFTER A FEW MINUTES, IT STARTED UP AGAIN BUT CONTINUED TO REPEAT THIS MALFUNCTION SEVERAL TIMES. DEALER CHECKED CODES & REPLACED ELECTRONIC THROTTLE BODY CONTROL & EMISSIONS PURGE VALVE. INFORMED THAT THIS WAS COMMON PROBLEM, BUT NOT COVERED BY WARRANTY. *TR

Power Train
Filed Nov 25, 2013OH

SATURDAY AFTERNOON ON 11/23/13 WE WERE DRIVING 57 MPH WHEN THE CAR BUCKLED AND THE LITTLE WRENCH CAME ON. WE WERE BARELY ABLE TO GET OFF SIDE OF THE ROAD SINCE THERE WAS A DITCH BESIDE US AND WE WERE ON A STATE ROUTE SO THERE WERE CARS COMING TOWARDS US AND VEHICLES BEHIND US. WE WAITED A FEW MINUTES STARTED THE CAR AND HEADED ON OUR WAY. LATER ON THAT SAME DAY AROUND 10PM THE CAR DID THE SAME THING AND WE HAD NO POWER WHILE TRYING TO ACCELERATE IN THE MIDDLE OF THE NIGHT AND THE LITTLE WRENCH COMES ON. THIS TIME THERE WAS LESS TRAFFIC AT NIGHT SO WE WERE ABLE TO SOMEWHAT GET OFF THE ROAD. AGAIN WE SAT THERE FOR AWHILE, STARTED IT BACK UP AND HEADED STRAIGHT BACK TO OUR HOUSE. SINCE WE KNOW WHAT THE PROBLEM IS ALREADY DUE TO MY WIFE HAVING THE SAME MAKE, MODEL, YEAR OF THE CAR AND HER OWN MOTHER HAVING TO REPLACE THE SAME THING. THE DEALERSHIP SAID IT WAS THE THROTTLE BODY THAT NEEDED REPLACE. WE ARE ABLE TO CALL THE SAME DEALERSHIP THAT MY CAR WAS ORIGINALLY PURCHASED FROM THE SAME PLACE WHERE MY WIFE GOT HER CAR FROM AND GET THE PART NEEDED. MY WIFE'S STORY WITH HER CAR IS A BIT MORE INTENSE WHILE I WAS DRIVING ON THE HIGHWAY OF 70 MPH THE CAR BUCKLED AND LOST ALL POWER AND CARS WERE FLYING BY ALMOST NOT ALLOWING ME TO GET OFF THE SIDE OF THE ROAD. ALMOST GOT INTO AN ACCIDENT BECAUSE OF IT. IF THEY REALLY WANT ME TO BE A HAPPY FORD CUSTOMER I WOULD HOPE THEY WOULD RECALL THIS KNOWING PEOPLES LIVES AND SAFETY ARE AT RISK WHEN THE CAR LOSES ALL CONTROL WHILE DRIVING. ONLY TIM

Vehicle Speed Control
Filed Nov 25, 201358,655 milesKS

THE PROBLEM I AM ABOUT TO DESCRIBE HAS HAPPENED TWICE WITHIN 5 DAYS. TRAVELING DOWN THE INTERSTATE SUDDEN LOSS OF POWER WITH NO RESPONSE FROM THE THROTTLE. YELLOW WRENCH LIGHT CAME ON RPM'S WENT TO 1000 EACH TIME. AFTER PULLING OVER AND SHUTTING THE CAR OFF AND THEN RESTARTING THE ENGINE BOUNCED AND COUGHED AND THEN RAN NORMAL WITH NO YELLOW WRENCH. I HAVE CALLED FORD AND WILL HAVE THE PROBLEM TAKEN CARE OF TOMORROW. HOW COME THEY ALL KNOW IT'S A THROTTLE BODY PROBLEM BUT FORD IS NOT ADDRESSING THE SAFETY ISSUE WITH CUSTOMERS. IT IS ALL OVER THE INTERNET AN OBVIOUS KNOWN PROBLEM. TOYOTA GOT KILLED FOR SUDDEN ACCELERATION BUT FORD DOES NOTHING FOR SUDDEN LOSS OF POWER. *TR

Power Train
Filed Nov 24, 201380,000 milesOH

I WAS DRIVING AT 35 MPH ALL OF A SUDDEN MY WRENCH ICON CAME ON AND LOST ACCELERATION. I WAS ABLE TO PULL TO THE SIDE OF ROAD AND THE CAR STARTED TO SHAKE AND WANTED TO STALL. I SHUT OFF THE CAR FOR A MIN AND STARTED IT BACK UP. IT HESITATED BUT IT DID FINALLY START UP. I DROVE 2 MILES AND IT DID IT AGAIN. SINCE THEN THIS HAPPENS FREQUENTLY WITHOUT ANY WARNING AND AT VARIED SPEEDS. THIS PROBLEM HAS HAPPENED A FEW TIMES ON THE HIGHWAY AND MY CHILDREN AND MYSELF ALMOST GOT REAR ENDED. MY ENGINE LIGHT CAME ON I HAD IT TESTED AND THE CODE WAS P2111 TAC STUCK OPEN. THE PROBLEM IS THE THROTTLE BODY. THIS PROBLEM IS VERY SERIOUS AND DANGEROUS. *TR

Engine
Filed Nov 23, 201331,000 milesNY

I PURCHASED A 2010 FORD FUSION SEL WITH 29,493 MILES. I HAD UNDER 2,000 MILES WHEN I BEGAN HAVING TROUBLE. THIS DAY I HAD ONLY DRIVEN ABOUT SIX MILES FROM HOME WHEN I CAME UP TO A STOP SIGN. WHILE TRYING TO ACCELERATE, AROUND 15 MPH, THE WRENCH LIGHT CAME ON AND I LOST ALL POWER, THE ENGINE DROPPED SPEED RAPIDLY BUCKING, SURGING AND CHATTERING AS IF IT JUMPED TIME. SINCE I HAD NO POWER, I DROPPED INTO NEUTRAL AND COASTED ON TO THE SHOULDER OF THE ROAD. AT THAT POINT, IT WOULD ONLY GO FORWARD WITH THE SAME SYMPTOMS, SO I PUT IT IN REVERSE AND BACKED ONTO A SIDE ROAD AND TURNED IT OFF. I TURNED THE FLASHERS ON AND CALLED A TOW TRUCK. THEY TOOK THE CAR BACK TO THE DEALERSHIP. I CALLED THE MECHANIC THE NEXT DAY, THEN AFTER WAITING 24 HOURS WITH NO RESPONSE, I CALLED BACK AGAIN, AND THE MECHANIC SAID THEY COULDN'T FIND NOTHING WRONG WITH IT. I THEN SPENT HOURS ON LINE LOOKING FOR WHAT MIGHT BE CAUSING THESE SYMPTOMS AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE EXACT SAME ISSUES DETERMINED TO BE A DEFECTIVE ELECTRONIC THROTTLE BODY FAILURE (ETB). I FOUND OUT SINCE THE ENGINE WAS OFF, AND CHECK ENGINE LIGHT NEVER CAME ON, THE COMPUTER RESET ITSELF SO THERE WAS NO CODE. THEN I ALSO SAW A VIDEO OF ANOTHER FORD REACTING WITH THE EXACT SAME SYMPTOMS AS MINE AND LEARNED FORD HAS MODIFIED THE DESIGN OF DEFECTIVE ETB. AFTER CITING WHAT I FOUND TO MY MECHANIC, HE DECIDED TO REPLACE THE DEFECTIVE PART WITH THE UPDATED, MODIFIED PART NUMBER DS7Z 9E926 D. THE CAR WAS MANUFACTURED JANUARY 2010 SO

Power Train
Filed Nov 23, 201386,500 milesPA

THE VEHICLE LOST POWER AND BEGAN TO SHAKE AND A WRENCH LIGHT CAME ON THE DASH. I SHUT THE VEHICLE OFF AND RESTARTED, AT THAT POINT IT WAS OK. MANY OTHER COMPLAINTS MADE IN FORUMS ABOUT THIS SAME PROBLEM, IT NEEDS TO BE ADDRESSED IMMEDIATELY BY FORD BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. FROM MY RESEARCH ONLINE, EVERYONE THAT HAS HAD THERE VEHICLE CHECKED STATED IT WAS A THROTTLE BODY ISSUE. *TR

Engine
Filed Nov 21, 201355,961 milesTX

DURING THE MONTH OF SEPTEMBER, MY CAR BEGAN SUDDENLY SHUTTING OFF WHILE I WAS DRIVING. THIS HAPPENED MULTIPLE TIMES ON THE HIGHWAY AND SURFACE ROADS. I WOULD PULL OVER, TURN THE CAR OFF AND WAIT A FEW MINUTES. THE CAR WOULD WORK FINE AFTERWARDS. I FIRST HAD THE BATTERY CHECKED WHICH REVEALED A BAD BATTERY, I HAD IT REPLACED. THE CAR CONTINUED TO HAVE SYMPTOMS AFTER THE NEW BATTERY WAS INSTALLED. I ALSO NOTICED THE STALLING HAPPENED MORE WHEN I FILLED THE GAS TANK COMPLETELY. I FINALLY TOOK THE CAR BACK TO THE PLACE I PURCHASED IT FOR DIAGNOSTICS. I DISCOVERED THAT THE THROTTLE BODY WAS DEFECTIVE. I WAS TOLD BY A TECH THAT THE MANUFACTURER HAD ASSEMBLED NEW THROTTLE BODIES TO REPLACE THE ORIGINALS AS THE ORIGINAL THROTTLE BODY DID NOT WORK PROPERLY. APPARENTLY, THE INTAKE WAS NOT OPENING/CLOSING PROPERLY THEREFORE THE ENGINE WAS NOT GETTING ENOUGH GAS AT TIMES. THE SHOP WAS ABLE TO PULL CODES FROM THE PREVIOUS STALL EVENTS, P2111 & P2112. THEY REPLACED THE THROTTLE BODY ASSEMBLY, ~ $300.00. I SEE MANY COMPLAINTS REGARDING THIS ISSUE AND EXPECT/HOPE A RECALL WILL BE ISSUED IN THE NEAR FUTURE. AS A SIDE NOTE, MY ABS LIGHT WAS ON AS WELL. THERE WAS A KNOWN RECALL ON THE DRIVER'S SIDE AIR BAG ASSEMBLY, SHORTED TO GROUND. FORD REPLACED THE AIR BAG ASSEMBLY AT NO CHARGE. I HOPE THIS INFORMATION IS HELPFUL. *TR

Steering
Filed Nov 21, 201343,850 milesWV

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED HE WAS DRIVING 55 MPH WHEN THE POWER STEERING ASSIST MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ELECTRONIC POWER STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT STATED THE DEFECT WAS NOT REMEDIED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT RECALLED. THE VEHICLE MILEAGE WAS 43,850.

Vehicle Speed Control
Filed Nov 20, 201331,000 milesFL

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. UPDATED 01/07/14*LJ UPDATED 01/09/14

Engine
Filed Nov 19, 201348,000 milesMO

CAR STALLED ON HIGHWAY- HAD TO PULL OVER TO SHOULDER AND RESTART AUTO RAN FOR AT ABOUT 5 MPH- DID NOT REACT TO ACCELERATOR. *TR

Power Train
Filed Nov 17, 201351,997 milesWA

I WAS ON AN ON RAMP ON THE WAY IN TO WORK IN THE MORNING WHEN MY VEHICLE LOST PROPULSION. I WAS ACCELERATING AND THEN THE ACCELERATOR BECAME UNRESPONSIVE AND THE ENGINE IDLED ROUGHLY BETWEEN 750-1000 RPM. THE 'WRENCH' LIGHT CAME IN AND I WAS ABLE TO ROLL TO THE SIDE OF THE FREEWAY. I TURNED OFF AND RESTARTED MY VEHICLE AND THE MALFUNCTION HAD APPARENTLY CLEARED AS THE ISSUE HAS YET TO RETURN, BUT WILL. I SAY 'WILL RETURN' BECAUSE THE EXACT SAME THING HAPPEN 23SEP WHILE ON THE FREEWAY TRAVELING 35MPH DURING MORNING RUSH HOUR. I BROUGHT THE VEHICLE TO THE LOCAL FORD DEALERSHIP FOR A DIAGNOSTIC TEST ($) AND THEY FOUND NOTHING AND HAD NO IDEAS AS TO THE POTENTIAL CAUSE. I WAS WILLING TO ACCEPT IT AS A FLUKE, BUT NOW THAT IT HAS HAPPENED AGAIN I KNOW THERE MUST BE A PROBLEM. I AM HESITANT TO RETURN TO THE DEALERSHIP FOR ANOTHER $80 DIAGNOSTIC TEST WHEN IT SEEMS THAT THIS IS A PREVALENT ISSUE... (NEARLY 95% OF THE COMPLAINTS OF THIS VEHICLE ON THIS WEBSITE). IS THERE A RECALL IN THE WORKS FOR THIS VEHICLE MALFUNCTION? *TR

Fuel System, Gasoline
Filed Nov 17, 201325,000 milesNY

THE CAR STARTED TO RUN ROUGH, THE ENGINE LIGHT WENT ON, THERE WAS NO RESPONSE TO THE GAS PEDAL. I HAD ENOUGH SPEED TO MOVE TO THE SHOULDER. I TURNED OFF THE CAR AND THE ISSUE SEEMED TO RESOLVE ITSELF. I HAPPENED TWO MORE TIMES IN THE LAST THREE MILES TO MY HOUSE. *TR

Steering
Filed Nov 17, 201339,000 milesNY

STEERING DASH LIGHT CAME ON. WHEN THE VEHICLE WAS SHUT OFF THE POWER STEERING ASSIST WAS NOT WORKING ON RE-START. THE STEERING GEAR BOX WAS REPLACED AND THE PROBLEM HAPPENED AGAIN. THE CAR IS SHOWING CODES FOR TRANSMISSION AND ANTI-LOCK BRAKE COMPONENTS. WHEN THE CODES ARE CLEARED THE STEERING IS OK FOR A WHILE. *TR

Power Train
Filed Nov 16, 2013110,000 milesCA

ONLY HAD MY 2010 FORD FUSION FOR 2 WEEKS WHEN I HAD MY FIRST INCIDENT. I WAS MAKING A TURN ON TO ANOTHER STREET AND UPON ACCELERATING IT JERKED AND LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME AND I WAS ABLE TO BE CLOSE ENOUGH TO THE SIDE OF THE ROAD TO TURN THE IGNITION OFF AND THEN RESTART IT, AND IT SEEMED TO BE OK . UNFORTUNATELY THEIR HAS BEEN SEVERAL OTHER INCIDENCES IN THE LAST 2 MONTHS THAT I SEE A PATTERN OF THIS HAPPENING AFTER I HAVE BEEN DRIVING ESPECIALLY IN STOP AND GO TRAFFIC AND TRY TO ACCELERATE FROM A STOP THAT IT JERKS AND UNLESS I LET OF THE GAS A LITTLE IT WILL STALL OR IF I AM ON THE FREEWAY I CANNOT MAKE ANY QUICK LANE CHANGES FOR FEAR THE IT WILL GIVE OUT ON ME IN THE MIDDLE OF TRAFFIC CAUSING AN ACCIDENT. I AM VERY NERVOUS ABOUT DRIVING THIS CAR AND DON'T DRIVE IT ANY MORE THAN I HAVE TOO, UNTIL I CAN AFFORD TO GET IT FIXED. AFTER SEEING OTHERS COMPLAINING ABOUT THE SAME THING I HOPE THEIR IS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED. A DEFINITE SAFETY ISSUE! *TR

Vehicle Speed Control
Filed Nov 15, 201363,000 milesMA

WHILE TRYING TO ACCELERATE FOR A GREEN LIGHT THE CAR BEGAN TO VIBRATE AND WOULD NOT ACCELERATE AT ALL. I WAS ABLE TO MOVE TO A SAFE PLACE AT IDLE ONLY SPEED. THE CAR WAS TOWED TO A FORD DEALER WHO TOLD ME THAT THE CAR COULD NOT BE LOOKED AT UNTIL MONDAY. THE CAR IS UNDER A FORD EXTENDED WARRANTY. I WAS TOLD BY THE FORD WARRANTY PROGRAM, BY PHONE, THAT I COULD RENT A CAR AND THE COST WOULD BE COVERED FOR THREE DAYS UNDER THE FORD INSURANCE PROGRAM. I WAS BILLED FOR $359.24 FOR REPLACING A THROTTLE BODY AND MOTOR ASY WHICH WAS NOT COVERED BY THE EXTENDED FORD WARRANTY AND THEREFORE THE RENTAL WAS NOT COVERED EITHER. THIS INCLUDED $119.95 FOR A PIN POINTS TEST WHICH WAS COMPLETELY UNNECESSARY SINCE FORD HAS HAD TO REPLACE THOUSANDS OF THESE PARTS AND FORD HAS SENT BULLETINS TO FORD DEALERS ABOUT THIS PROBLEM. *TR

Engine
Filed Nov 15, 201336,200 milesCT

NOV 14, 2013 - BURLESON, TX - POWER TRAIN I HAD ALMOST THE EXACT SAME ISSUE AS THE PERSON WHO POSTED ON 11/14 FROM BURLESON, TX. WHILE DRIVING HOME FROM WORK, THE WRENCH LIGHT CAME ON AND THE CAR SEEMED TO GO INTO NEUTRAL AND STOPPED ACCELERATING. I PRESSED THE GAS, BUT IT DIDN'T HELP. I TURNED ON MY FLASHERS AND DID MANAGE TO PULL INTO A NEARBY HOTEL PARKING LOT. SHIFTING IT INTO MANUAL, 2ND GEAR, AS I WAS DOING THIS SEEMED TO PROVIDE A LITTLE POWER. I SHUT OFF THE CAR AND SAT FOR A COUPLE OF MINUTES. WHEN I RESTARTED THE CAR, IT DROVE LIKE NORMAL, THEN REPEATED THE ISSUE AFTER I MADE ANOTHER STOP ON THE WAY HOME ABOUT 10 MINUTES LATER. I HAVE SCHEDULED IT FOR SERVICE FOR MONDAY, 11/18 SO I DON'T YET HAVE THE DEALER DIAGNOSIS, BUT GIVEN THE NUMBER OF SIMILAR ISSUES I'M SEEING ON THIS SITE, I WANTED TO GET MY INCIDENT IN AS WELL AS IT APPEARS THAT THIS MAY BE A RECALL ISSUE, SO MY COMPLAINT VERY MUCH MIRRORS THE ONE FROM BURLESON, TX, WHERE HE OR SHE FOUND 10'S OF THOUSANDS OF 2010 FORD FUSION OWNERS FACING OR HAVING FACED THIS SAME ISSUE. *TR

Vehicle Speed Control
Filed Nov 15, 201381,987 milesKY

I WAS ABOUT TO DRIVE ONTO TO THE MAIN HIGHWAY AND ALL OF THE SUDDEN MY CAR STARTED SHAKING VIOLENTLY, DROPPED SPEED TO LESS THAN 10MPH, NO RESPONSE FROM ACCELERATOR, CAR WOULD NOT GO. I WAS TERRIFIED BECAUSE IT WAS LATE AT NIGHT AND BEING A FEMALE ALONE AT NIGHT WITH A CAR ACTING UP IS NOT COMFORTABLE. I PULLED OVER AFTER ALMOST BEING HIT AFTER THE DRASTIC DECELERATION, I TURNED THE CAR OFF AND WAITED A FEW MOMENTS AND RESTARTED IT. IT DROVE FINE ABOUT 2 MINUTES BEFORE HAVING THE SAME ISSUE, I WAS TRYING TO JUST GET HOME. THIS HAPPENED 4 MORE TIMES BEFORE I REACHED MY HOME WHICH WAS 10 MINUTES AWAY. I WAS ON MY WAY TO PICK UP MY CHILD AND AM THANKFUL THAT HE WAS NOT IN THE CAR AT THIS TIME. IS IT GONNA TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE FORD RECALLS ALL AFFECTED VEHICLES AND FIXES THE ISSUE. I HAVE ALWAYS BEEN A DIE HARD FORD SUPPORTER DRIVING NO OTHER MANUFACTURER BUT AFTER THE SAFETY OF MY FAMILY BEING PUT IN JEOPARDY I AM SERIOUSLY CONSIDERING ANOTHER MANUFACTURER AND MOVE ON FROM FORD. THE ISSUE IS DETERMINED TO BE THE THROTTLE BODY. *TR

Engine
Filed Nov 15, 201358,530 milesCA

OWNER WAS DRIVING A 2010 FORD FUSION ON A MULTI-LANE HIGHWAY IN STOP AND GO TRAFFIC APPROACHING A TWO LANE TUNNEL ON FRIDAY, NOVEMBER 1, 2013. VEHICLE WAS NON-RESPONSIVE WHEN PRESSURING THE ACCELERATOR, SO HAD TO PULL OVER ONTO SHOULDER OF HIGHWAY. EVEN AFTER TURNING THE CAR OFF AND THEN RESTARTING THE IGNITION, CAR WOULD NOT MOVE WHEN PRESSING THE ACCELERATOR, ALTHOUGH IT BEGAN TO SHAKE. THE DASHBOARD LIGHT DISPLAYED AS WRENCH ICON, WHICH ACCORDING TO THE OWNER'S MANUAL MEANT A POTENTIAL TRANSMISSION PROBLEM. AAA TOWED CAR TO RESIDENTIAL NEIGHBORHOOD. THE NEXT MORNING, SATURDAY NOVEMBER 2, A THIRD PARTY TOWING COMPANY HIRED BY FORD ROADSIDE ASSISTANCE ARRIVED TO TOW VEHICLE TO THE NEAREST FORD DEALERSHIP. THE TOW TRUCK URGED DRIVER TO DRIVE THE CAR TO DEALERSHIP, AND FOLLOWED BEHIND. AFTER ABOUT 2 MILES OF DRIVING ON RESIDENTIAL SURFACE STREETS, CAR BECAME NONRESPONSIVE TO ACCELERATOR WHILE DRIVING AROUND 10 MI/HR. THE TOW TRUCK DRIVER TOWED THE VEHICLE THE REMAINING DISTANCE TO FORD DEALERSHIP IN COLMA, CALIFORNIA. AFTER WAITING FOR AN HR, DEALER MECHANIC REPORTED THAT THE THROTTLE BODY NEEDED TO BE REPLACED, AND ADVISED THAT THE POWERTRAIN WARRANTY WAS INAPPLICABLE DESPITE VEHICLE BEING WITHIN THE 5 YR / 60,000 MI WINDOW. THE FORD DEALERSHIP PERFORMED THE REPAIR AND COLLECTED PAYMENT THE SAME DAY. AFTER RETURNING HOME WITH THE VEHICLE, I DISCOVERED THAT PG 19 OF THE 2010 FORD OWNER'S MANUAL SHOWED THAT THE THROTTLE BODY WAS A COVERED PART THAT FORD SHOULD HAVE REPLACED AT

Engine
Filed Nov 15, 201369,690 milesMO

THE FUSION WILL STALL AT HIGHWAY SPEED. WHEN DRIVING THE "WRENCH" LIGHT WILL COME ON AND THE GAS PEDAL BECOMES USELESS AND IT IS LEFT TO COAST DOWN THE ROAD. THE ONLY THING YOU CAN DO IS PULL OVER, IF POSSIBLE AND PUT IT IN PARK AND SHUT IT OFF. THEN THE CAR SHAKES LIKE CRAZY LIKE THE ENGINE WILL EXPLODE IF YOU DON'T SHUT IF OFF FAST ENOUGH. THERE ENTIRE TIME THE TACHOMETER IS BOUNCING UP AND DOWN AND GAS PEDAL IS USELESS. PUTTING IT IN PARK DOES NOT FIX THE PROBLEM. YOU HAVE TO SHUT DOWN THE CAR. ONCE SHUT OFF, YOU CAN WAIT A FEW SECONDS AND RESTART THE CAR. THIS WILL USUALLY START DECENT BUT SOMETIMES WILL BE HARD TO START. THEN IT WILL DRIVE NORMAL. THIS HAS HAPPENED MULTIPLE TIMES AND 2 X TODAY WHILE ON THE INTERSTATE. THERE IS NO CHUGGING OR WARNING, IT WILL JUST STOP LETTING YOU USE THE GAS PEDAL AND STARTS SHAKING VIOLENTLY. I FOUND OUT IT IS A PROBLEM WITH THE THROTTLE BODY. THIS IS EXPENSIVE TO FIX AND DANGEROUS IF YOU DON'T AS YOU CAN NOT ALWAYS SIMPLY PULL TO THE SIDE AND RESTART YOUR CAR. NOT SAFE FOR ME OR MY PREGNANT WIFE. FIX THE PROBLEM FORD. *TR

Power Train
Filed Nov 14, 201363,479 milesTX

WHILE DRIVING HOME FROM WORK, THE WRENCH LIGHT CAME ON. THE CAR SEEMED TO GO INTO A NEUTRAL DROP AND STOPPED ACCELERATING. I PRESSED THE GAS, BUT THERE WAS NO USE. I HAD TO TURN ON MY FLASHERS AND PULL OVER TO THE SIDE OF THE ROAD. I SHUT OFF THE CAR AND IT SHOOK FOR A FEW SECONDS. WHEN I RESTARTED THE CAR, IT DROVE LIKE NORMAL, AND THEN REPEATED THE ISSUE. I TOOK MY CAR IN TO FORD TODAY, TO FIX THE ISSUE. I WAS CALLED 6 HOURS LATER AND TOLD THAT THE "THROTTLE BODY" NEEDED REPLACING. AFTER RESEARCHING THIS ONLINE, IT APPEARS THAT THERE ARE 10'S OF THOUSANDS OF FORD FUSION OWNERS (SAME YEAR, SAME MODEL) FACING OR HAD FACED THIS SAME ISSUE. I CALLED FORD, TO SEE IF THERE WAS A RECALL ISSUED. THE CUSTOMER SERVICE REP SAID THAT THERE WAS NOT ENOUGH EVIDENCE TO MERIT A RECALL. THIS IS A SAFETY ISSUE IF I HAD BEEN ON THE FREEWAY OR A ROAD WITH NO SHOULDER, I WOULD HAVE BEEN REAR-ENDED FOR SURE. THIS MAKES ME QUESTION FORD'S COMMITMENT TO QUALITY AND SAFETY WITH THEIR PRODUCTS. *TR

Engine
Filed Nov 13, 201394,000 milesTX

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE CONTACT PLACED THE VEHICLE IN PARK AND RESTARTED THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE PERFORMED NORMALLY ONCE RESTARTED BUT THE FAILURE LATER RECURRED. THE CONTACT ALSO STATED THAT SHE HAD AN ISSUE WITH THE VEHICLE JERKING AND FAILING TO INCREASE SPEED DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Engine
Filed Nov 13, 201360,000 milesAL

THE FIRST TIME THE INCIDENT OCCURRED I WAS RIDING DOWN THE INTERSTATE AND JUST OUT OF NO WHERE THE CAR CUTS OFF WITHOUT WARNING....IN THE MIDDLE OF TRAFFIC!!! THE ORANGE WRENCH LIGHT CAME ON AND THEN THE ENGINE LIGHT. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND RESTART THE CAR. I WAS ABLE TO GET A DIAGNOSTIC TEST DONE AT OREILYS AND THE CODE P1121 (OR SOMETHING LIKE THAT) INDICATED THAT THE THROTTLE CONTROL WAS STUCK OPEN. I WAS ABLE TO DRIVE THE CAR ON WITHOUT INCIDENT. IT HAS CUT OFF SEVERAL TIMES SINCE THEN WITHOUT WARNING, BUT I CONTINUE TO DRIVE BECAUSE THIS IS MY ONLY FORM OF TRANSPORTATION. IT IS TOTALLY UNPREDICTABLE AND DANGEROUS!!! AFTER TALKING TO OTHER FORD OWNERS AND DOING MY RESEARCH ONLINE I SEE THIS IS NOT AN ISOLATED PROBLEM. THIS IS UNSAFE AND THE PART SHOULD BE RECALLED!!!! I HAVE CONTINUED TO DRIVE AND MAKE SURE THAT I AM VERY CAUTIOUS AND I TRY NOT TO GO OVER 60MPH, BUT AFTER IT HAPPENED AGAIN YESTERDAY IN A VERY COMPROMISING SCENARIO... I'M GOING TO HAVE TO BUCKLE DOWN AND GET IT FIXED.$$$$$$$$$$ I WILL NEVER BUY A FORD AGAIN! *LN

Steering
Filed Nov 12, 201376,000 milesNC

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.

Steering
Filed Nov 12, 201388,500 milesMI

I WAS DRIVING AT APPROXIMATELY 40MPH WHEN A "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" MESSAGE CAME UP. AT THIS POINT, IT BECAME DIFFICULT TO STEER. I THEN PARKED MY VEHICLE, TURNED THE CAR OFF, AND BACK ON. THE MESSAGE WAS STILL THERE. I TOOK IT TO THE DEALERSHIP AND THEY MENTIONED THE POWER STEERING RACK NEEDED TO BE REPLACED. THE COST (PARTS AND LABOR) IS $1,830.73. THIS AN ABSURD COST THAT I HAVE TO INCUR BECAUSE I NOTICED MANY PEOPLE HAVE EXPERIENCED SOMETHING FAMILIAR. IN MANY CASES, IT SEEMS AS THOUGH THE SERVICE MESSAGE WENT AWAY WHEN THE CAR WAS RESTARTED MAKING IT SEEM LIKE A SENSOR ISSUE; HOWEVER, IN MY CASE, I'M BEING TOLD THAT THE RACK NEEDS TO BE REPLACED. *TR

Vehicle Speed Control
Filed Nov 12, 201333,800 milesFL

1ST EVENT-WHEN I ACCELERATED AT A RED LIGHT THE CAR SHUTTERED AND BARELY MOVED. LUCKILY NO COLLISION. ALL OF THE WARNING LIGHTS CAME ON. I TURNED THE ENGINE OFF. THEN I RESTARTED WITH NO WARNING LIGHTS SHOWING AND DROVE HOME. 2ND EVENT--IN HEAVY TRAFFIC, I ACCELERATED AND AGAIN IT SHUTTERED AND STOPPED MOVING. ALL OF THE WARNING LIGHTS CAME ON. I TURNED OFF THE ENGINE WHICH CAUSED A BACKUP AND FORTUNATELY NO ACCIDENT! I RESTARTED THE ENGINE AND THE SERVICE ENGINE LIGHT CAME ON. WORRIED THAT SOMETHING MIGHT HAPPEN, I DROVE IT TO THE FORD DEALERSHIP. THE CAR WAS TEN DAYS OUT OF WARRANTY. I WAS WITHOUT A CAR OVERNIGHT. THEY REPLACED THE THROTTLE BODY ASSEMBLY ($185.03) WITH LABOR COSTS AT $142.43. *TR

Power Train
Filed Nov 11, 201330,000 milesNY

WHILE I WAS ENTERING THE HIGHWAY MY CAR LOST POWER AND I HAD TO PULL OVER ON THE SHOULDER. THE THROTTLE BODY NEEDED TO BE REPLACED. *TR

Power Train
Filed Nov 11, 201350,066 milesNJ

I WAS DRIVING SOUTH ON I-95 IN NORTHERN FLORIDA DOING 73 MPH.. MY VEHICLE SUDDENLY LOST ALL POWER AND WOULD NOT RESPOND TO PRESSURE ON THE GAS PEDAL. THE HIGHWAY WAS UNDER CONSTRUCTION AT THE TIME AND I HAD TO MAKE AN EMERGENCY MANEUVER BETWEEN SAFETY CONES TO PULL OVER TO THE SHOULDER. THE DASHBOARD DISPLAYED TWO WARNINGS: A 'WRENCH' FIGURE AND THE ENGINE TROUBLE LIGHT. I RESTARTED THE VEHICLE AND TRIED TO RESUME MY JOURNEY. THE SAME THING HAPPENED ONE MINUTE LATER AND I AGAIN HAD TO MAKE A DESPERATE TURN ONTO THE SHOULDER. I HAD MY VEHICLE TOWED TO A FORD DEALER. AFTER THEY CHECKED THE VEHICLE THEY TOLD ME THE MESSAGE THAT CAME UP INDICATED THE 'THROTTLE BODY' NEEDED REPLACEMENT. THE REPAIR WAS NOT COVERED UNDER THEIR 5 YEAR/60,000 MILE POWERTRAIN WARRANTY! I HAVE SINCE FOUND OUT THIS PART HAS BEEN VERY PROBLEMATIC FOR THIS MAKE/MODEL. I BELIEVE THIS PART SHOULD BE COVERED AND A RECALL ISSUED. THIS PART FAILURE AT HIGHWAY SPEED CAUSING A TOTAL LOSS OF POWER IS VERY DANGEROUS AND PUT MY LIFE IN DANGER. PLEASE HELP ME AND OTHER FORD FUSION OWNERS. *TR

Vehicle Speed Control
Filed Nov 11, 201343,000 milesGA

INSTANCE #1. UNRESPONSIVE GAS PEDAL. I PARKED MY FUSION AT THE STORE AND WENT IN FOR 20 MINUTES. CAME OUT, STARTED THE CAR, BACKED UP AND PULLED AWAY SLOWLY. ABOUT 30 FEET FROM THE PARKING SPOT IN A HEAVILY CONGESTED AREA THE CAR JERKED HARSHLY AND SPUTTERED WITH THE WRENCH LIGHTING UP. IT WOULD BARELY MOVE EVEN THOUGH I TRIED TO TAP THE GAS AND THEN TRIED HARDER TO GET IT OUT OF THE WAY AND INTO A PARKING SPOT.. FINALLY, I GOT IN A PARKING SPOT AND SHUT THE CAR OFF. I POPPED THE HOOD AND REMOTE STARTED THE CAR. THE ENGINE RAN NORMAL WITH NO SPUTTERING. I GOT BACK IN THE CAR AND DROVE 1.5 MILES HOME WITH NO PROBLEMS. (SEE INSTANCE #2). *TR

Engine and Engine Cooling
Filed Nov 11, 201343,000 milesGA

INSTANCE #3 (IN 2 DAYS). AFTER I LEFT THE BREAKFAST PLACE (SEE INSTANCE #2), I DRIVE ABOUT A MILE AND IT STARTED SHAKING AGAIN AND WOULD NOT GO. I TURNED IT OFF AND RESTARTED. THIS WAS AT A LIGHT THAT JUST TURNED GREEN IN HEAVY ATLANTA MORNING TRAFFIC BTW. ~~I DRIVE IT TO THE DEALERSHIP AND EXPLAINED WHAT IT WAS DOING. INTERESTING THING IS THE SERVICE WRITER SAID HE WAS PRETTY SURE HE KNEW WHAT IT WAS AND SAID THROTTLE BODY BUT COULD BE THE ENGINE. ~~ HE SAID HE THOUGHT IT WAS UNDER WARRANTY BUT I GOT A CALL LATER SAYING, SORRY, NO THE THROTTLE BODY IS NOT COVERED UNDER WARRANTY. I DID AN INTERNET SEARCH AND FOUND CARCOMPLAINTS.COM WITH FIVE OTHER OWNERS OF THIS MADE, YEAR AND MODEL THAT HAD THIS SAME EXACT PROBLEM IN 2013. ADD TO THIS THE SERVICE WRITER AT THE DEALERSHIP KNEW WHAT THE PROBLEM WAS JUST BY MY INITIAL DESCRIPTION. WHY IS THIS NOT A RECALL? A CAR SUDDENLY LOOSING ALL PROPULSION IS A DANGER TO THE DRIVER AND OTHERS. *TR

Vehicle Speed Control
Filed Nov 11, 201343,000 milesGA

INSTANCE #2 (IN 2 DAYS). UNRESPONSIVE ACCELERATOR PEDAL. I WENT OUT TO MY CAR IN THE MORNING TO GO TO WORK. STARTED IT UP, BACKED OUT AND WENT ABOUT 20 FEET AND THE CAR STARTED SPUTTERING HARD WITH THE WRENCH LIGHTING UP JUST LIKE THE DAY BEFORE. I STOPPED AND SHUT THE CAR OFF. RESTARTED THE CAR AND NOTICED WHEN IT WAS TURNING OVER IT DID IT A LOT LONGER THAN USUAL, ALMOST LIKE IT WAS STUCK OR SOMETHING. I DROVE IT ABOUT 1 MILE TO A BREAKFAST PLACE WITH NO PROBLEMS, SHUT IF OFF AND WENT IN. (NOTE - THERE IS AN INSTANCE #3 RIGHT AFTER THIS ). *TR

Fuel System, Gasoline
Filed Nov 8, 201378,700 milesFL

WHILE DRIVING AT APPROXIMATELY 30 MILES PER HOUR IN MY NEIGHBORHOOD, THE VEHICLE LOST POWER AND WOULD NO LONGER ACCELERATE. IT FELT AS IF THE CAR HAD VIOLENTLY RUN OUT OF GAS. THIS CAUSED ME TO STOP RATHER QUICKLY. I TURNED THE IGNITION OFF, WAITED 3 MINUTES, AND STARTED THE CAR AGAIN. AT THIS POINT, I WAS ABLE TO DRIVE THE 0.5 MILES BACK TO MY HOME. I TOOK THE CAR TO THE DEALERSHIP AND THE THROTTLE ASSEMBLY BODY FAILED AND NEEDED REPLACEMENT. I WAS INFORMED THAT THIS IS A PRETTY COMMON THING WITH FORD FUSIONS. TOTAL BILL WAS $598. *TR

Power Train
Filed Nov 8, 201352,000 milesOH

WAS DRIVING MY FUSION AND THE COLDER THE WEATHER GETS THE MORE THE TRANSMISSION MESSES UP. I WAS TOLD BY THE DEALERSHIP ON MULTIPLE OCCASIONS THAT THIS IS NORMAL AND THAT THERE IS A DEFECT IN THE TRANSMISSION THAT FORD IS UNWILLING TO FIX CAUSING LONG PAUSES BETWEEN FIRST AND SECOND GEAR AND SECOND AND THIRD, WITH HIGH RPMS (3500-4500). I HAVE DONE RESEARCH AND FOUND THAT THERE ARE HUNDREDS OF PEOPLE WITH THE EXACT SAME PROBLEMS I HAVE. I LIVE ON A MAIN ROAD AND A FEW DAYS AGO I WENT TO PULL OUT AND IT WAS SLICK AND A TRUCK ALMOST HIT ME WHEN MY CAR PAUSED BEFORE SHIFTING GEARS SO THAT I CAN GO. THIS MAKES A VERY DANGEROUS SITUATION AND I WOULD LOVE TO SEE THE TRANSMISSIONS GET FIXED BEFORE SOMETHING TERRIBLE HAPPENS. AS OF RIGHT NOW THE DEALERSHIPS ARE SAYING THAT FORD IS NOT ALLOWING ANY FURTHER SERVICING ON THE VEHICLES AS A PREVENTATIVE MEASURE. *TR

Engine
Filed Nov 7, 201382,000 milesTX

I WAS IN RUSH HOUR TRAFFIC (APPROX 20MPH) WHEN OUT OF NO WHERE THE ENGINE MECHANICAL LIGHT CAME ON AND THE CAR LOST POWER. I PUT THE CAR INTO NEUTRAL AND TRIED TO MOVE TO ACROSS THREE LANES TO THE EMERGENCY LANE WITH NO POWER. I ALMOST GOT THE CAR TO THE EMERGENCY LANE WHEN IT STOPPED. I HAD TO GET OUT ON THE INTERSTATE AND PUSH THE CAR TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND SAT FOR A FEW MINUTES. THEN I TRIED TO START THE CAR WHEN IT FIRED RIGHT UP LIKE THERE WAS NEVER AN ISSUE. I CONTINUED ON TO WORK. AFTER LEAVING WORK I WAS DRIVING HOME AT ABOUT 70MPH AND AGAIN OUT OF NO WHERE THE CAR LOST POWER AND I AGAIN PULLED TO THE EMERGENCY LANE, TURNED THE CAR OFF AND STARTED IT AGAIN, AND CONTINUED HOME. THIS IS A DANGEROUS MALFUNCTION THAT IS GOING TO KILL SOMEONE IF IT ALREADY HASN'T.... I ALMOST GOT HIT TRYING TO MOVE MY CAR OFF THE INTERSTATE!!!! *TR

Electrical System
Filed Nov 7, 201340,500 milesFL

WHILE DRIVING APPROXIMATELY 45MPH THE CAR SUDDENLY STARTED RUNNING ROUGH AND LOST ALL POWER. RPM DECREASED DRAMATICALLY AND THE CAR WOULD NOT ACCELERATE, HOWEVER THE ENGINE DID NOT STOP RUNNING. THE WRENCH INDICATOR CAME ON AS I MANAGED TO SAFELY GET TO A PARKING LOT. I TURNED OFF THE ENGINE AND WAITED SEVERAL MINUTES. I RE-STARTED THE ENGINE AND DROVE HOME WITH NO FURTHER INCIDENT. SINCE THE INCIDENT I TOOK THE CAR INTO A REPUTABLE SHOP FOR PROPER DIAGNOSTIC WHICH RESULTED IN NO INDICATION OR FAILURE CODES FROM THE TESTS. THERE WAS NO FOREWARNING FOR THE FAILURE INCIDENT AND I WILL SAY THAT I WAS IN A PRECARIOUS AND DANGEROUS TRAFFIC CONDITION WHEN THE FAILURE OCCURRED. THROUGH FURTHER RESEARCH I FOUND THE FOLLOWING: UNFORTUNATELY THIS FAILURE SEEMS TO BE OCCURRING MORE FREQUENTLY AND LINKED TO A THROTTLE BODY PROBLEM. THE DIAGNOSTIC CODES FOR THIS FAILURE APPARENTLY GET ERASED WHEN THE CAR ENGINE IS CYCLED OFF THEN ON, PREVENTING A DIAGNOSTIC TEST FROM CAPTURING THE CODE NECESSARY FOR ANALYSIS (UNLESS A DIAGNOSTIC IS PERFORMED WHILE THE INCIDENT IS OCCURRING). IF THE PROBLEM IS A FAULTY THROTTLE BODY THE FAILURE CODE SHOULD BE P2111 OR P2112. FORD HAS CHANGED THE PART NUMBER OF THE THROTTLE BODY REPLACEMENT PART FROM THE ORIGINAL PART CAUSING SUSPICION TO BE CAST ON THE ORIGINAL PART. THIS WARRANTS A SAFETY RECALL DUE TO THE NATURE OF THE FAILURE AND POSSIBLE INJURY POTENTIAL WHEN FAILURE OCCURS IN TRAFFIC, BUT HAS NOT BEEN RECOGNIZED BY FORD .....YET. *TR

Power Train
Filed Nov 6, 201397,000 milesCT

THE CAR JERKED HARD ONCE WHILE TRAVELING AT HIGHWAY SPEEDS. THE CAR THEN LOST POWER AND THE WRENCH DASHBOARD LIGHT CAME ON. THE CAR HAD TO BE GUIDED TO THE SHOULDER IN HEAVY TRAFFIC WITH NO POWER. THE CAR JERKED AND BUCKED VERY HARD. WHEN TURNED OFF THE CAR RESTARTED AND THE CHECK ENGINE LIGHT CAME ON. THIS EXACT PATTERN HAS REPEATED SEVERAL TIMES AT VARIOUS SPEEDS OVER THE PAST 24 HOURS. *TR

Power Train
Filed Nov 6, 201357,000 milesGA

TRANSMISSION FLUID LEAKS SEAL AT LEFT CV JOINT. I TOOK IT TO HAVE IT SERVICED DUE TO SLIPPING/ JERKING WHEN CHANGING GEARS. TOTAL OF REPAIRS COST ME OVER $500.00, 4 DAYS LATER, SEAL IS BROKEN AGAIN AND NEEDS TO BE REPLACED AGAIN. FORD NEEDS TO RECALL THIS VEHICLE...AFTER SEEING HUNDREDS OF EXACT SAME ISSUE! *TR

Engine
Filed Nov 6, 201339,026 milesMI

THROTTLE RESPONSE STOPPED ENTIRELY AT AN INTERSECTION, RESULTING IN A NEAR REAR-END COLLISION. SUBSEQUENT EXTREME ROUGH IDLE, BOGGED-DOWN ENGINE BEHAVIOR, AND DIFFICULTY TO START ENGINE. FAULTY PART IS ELECTRONIC THROTTLE BODY, PER NHTSA ACTION NUMBER PE13003. *TR

Power Train
Filed Nov 6, 201355,000 milesNC

I WAS DRIVING AT 65 MPH ON THE HIGHWAY AND THE CAR LOST ALL THROTTLE RESPONSE ALL OF A SUDDEN. I HAD TO TURN ON MY HAZARD LIGHTS AND COAST TO A SAFE SPOT TO PULL OFF. THIS HAPPENED 3 TIMES IN 2 DAYS. THE DEALERSHIP SAYS IT NEEDS A NEW THROTTLE BODY WHICH IS NOT UNDER WARRANTY. I HAVE RESEARCHED ONLINE AND FOUND THAT THERE HAVE BEEN SEVERAL 2010 FORD FUSIONS WITH THIS SAME PROBLEM. THIS IS A MAJOR SAFETY PROBLEM! THERE NEEDS TO BE A RECALL ON THIS PART. ALL 3 TIMES THIS HAPPENED I HAD TO COAST TO GET OUT OF THE WAY OF TRAFFIC MOVING AT HIGHWAY SPEEDS. HAD I BEEN ON A 4 LANE HIGHWAY IN HEAVY TRAFFIC IN A MIDDLE LANE I WOULD HAVE HAD A HARD TIME MOVING TO THE SHOULDER SAFELY. *TR

Power Train
Filed Nov 6, 201346,978 milesRI

WHILE DRIVING NEAR MY HOME AT ABOUT 25 MPH MY 2010 FORD FUSION SUDDENLY DECELERATED TO ABOUT 2 MPH AND I HAD NO CONTROL OVER THE ACCELERATOR. SINCE I WAS ONLY ABOUT 100 YDS FROM HOME I LET THE CAR CREEP ALONG AND AS I REACHED MY DRIVEWAY, IT SUDDENLY BUCKED AND BRIEFLY ACCELERATED. I PARKED ON THE SIDE OF THE GARAGE RATHER THAN DRIVE INSIDE AS I WAS AFRAID IT MIGHT ACCELERATE INSIDE THE GARAGE. I HAD IT TOWED TO THE DEALER THE NEXT DAY. THERE IT WAS DIAGNOSED AS HAVING A FAULTY ELECTRONIC THROTTLE BODY. A BRIEF ONLINE SEARCH INDICATED THAT THIS IS A RATHER COMMON PROBLEM IN THE 2010 FORD FUSION. I WAS VERY FORTUNATE THAT IS OCCURRED ON A QUIET SIDE STREET WITH NO OTHER VEHICULAR TRAFFIC. IT COULD HAVE HAD TRAGIC CONSEQUENCES HAD THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. *TR

Fuel System, Gasoline
Filed Nov 5, 201371,451 milesIN

DRIVING APPROXIMATELY 70MPH AT NIGHT ON THE INTERSTATE WHEN ENGINE STOPPED PRODUCING POWER. ROUGH IDLE AND VIBRATION, FORCING ME TO COAST TO THE SHOULDER. PRESSING GAS PEDAL HAD NO EFFECT EVEN THOUGH ENGINE WAS RUNNING. I ATTEMPTED TO RESTART AND WAS SUCCESSFUL. THIS OCCURRED FOUR TIMES DURING MY 30 MILE TRIP. EACH TIME I WAS FORCED TO COAST TO THE SIDE OF THE ROAD DURING MODERATE TRAFFIC. ONCE ON A SIDE STREET I WAS FORCED TO STOP IN THE DRIVING LANE AS THERE WAS NO SHOULDER. VERY DANGEROUS. ON ALL OF THE OCCASIONS THE WRENCH LIGHT ILLUMINATED AS WELL AS THE CHECK ENGINE LIGHT. I CALLED THE DEALER THE NEXT MORNING AND THEY WERE VERY FAMILIAR WITH THE PROBLEM. MY CAR WAS OUT OF WARRANTY, SO I WAS FORCED TO PAY FOR THE PART AND LABOR. FORD KNOWS THAT THERE IS A FAULTY PART THAT CAUSES A HAZARDOUS LOSS OF POWER AND CONTROL OF THE VEHICLE. ERROR CODE WAS P2111. *TR

Fuel/Propulsion System
Filed Nov 5, 201341,000 milesMI

I WAS DRIVING AT ABOUT 40 MPH DOWN A VERY BUSY MAIN STREET IN OKEMOS, MI WHEN MY CAR JUMPED AND A WRENCH LIGHT CAME ON IN THE DASHBOARD THEN MY CAR DECELERATED RAPIDLY AND WOULDN'T MOVE. MY CAR STALLED IN THE MIDDLE OF THIS BUSY STREET...I WAS LUCKILY ABLE TO COAST INTO THE NEAREST PARKING LOT BEFORE IT HIT 0. WHEN I ARRIVED TO THE DEALERSHIP I WAS INFORMED THAT THIS WAS A THROTTLE BODY FAILURE. I HAVE BEEN READING THAT THIS IS A COMMON PROBLEM IN FORD CARS FROM 2010 AND I THINK THIS IS EXTREMELY DANGEROUS. ORDINARILY AT THIS TIME I WOULD HAVE BEEN DRIVING 70+ ON THE HIGHWAY HOME FROM WORK IT JUST SO HAPPENED (LUCKILY) THAT I NEEDED TO STOP AT THE MALL ON MY WAY HOME. I SHUDDER TO IMAGINE WHAT WOULD HAVE HAPPENED ON THE BUSY HIGHWAY GOING 70 WHEN MY CAR STALLED...IT WAS SCARY ENOUGH AT 40 MPH. I THINK THIS IS A SAFETY ISSUE IN THE 2010 FORD FUSION THAT SHOULD BE ADDRESSED. THIS COULD BE DEADLY. *TR

Fuel System, Gasoline
Filed Nov 5, 201353,000 milesPA

DRIVING TO WORK APPROX 40 MPH, CAR BEGAN TO SPUTTER LIKE IT WAS RUNNING OUT OF GAS, BUT HAD 3/4 TANK. WRENCH LIGHT LIT UP AND LOST ACCELERATION IMMEDIATELY IN THE MIDDLE OF AN INTERSECTION. WAS ABLE TO COAST TO THE SIDE OF THE ROAD. PUT CAR IN NEUTRAL AND TRIED TO REV THE ENGINE - THINKING MAYBE DIRT IN FUEL LINE OR FUEL FILTER. NO LUCK. THE CAR DID NOT STALL, SO I PUT IN BACK IN GEAR AND WAS ABLE TO LIMP AT NEGLIGIBLE SPEED THANKS TO A SLIGHT DOWNGRADE TO A PARKING LOT NEARBY. AFTER SHUTTING OFF AND RESTARTING THE CAR IT SEEMED TO RUN NORMALLY BUT I DIDN'T WANT TO RISK DRIVING IT AND STALLING SOMEWHERE MORE DANGEROUS. HAD IT TOWED TO THE DEALERSHIP. AWAITING THEIR DIAGNOSTICS. SOUNDS AN AWFUL LOT LIKE THE OTHER DOCUMENTED THROTTLE BODY ISSUES. *TR

Power Train
Filed Nov 5, 201398,700 milesMN

WE WERE TRAVELING ON HIGHWAY AT 65 MPH WHEN SUDDENLY LOST POWER, CAR WAS SHUTTERING AND "WRENCH" LIGHT CAME ON. SINCE WE WERE GOING UPHILL AT THE TIME, WE LOST SPEED INCREDIBLY FAST BUT MANAGED TO MAKE IT OUT OF TRAFFIC LANE AND ONTO THE SHOULDER. THE CAR WAS TURNED OFF AND THEN AFTER A MINUTE IT RESTARTED AND RAN OK BUT WE'RE AFRAID THAT IT ISN'T SAFE TO DRIVE UNTIL THIS PROBLEM IS FIXED. IT WOULD APPEAR TO BE A FAULTY THROTTLE BODY. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →