Page 54 of 103 · complaints 2,651–2,700 of 5,131

2010 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Steering
Filed Mar 12, 2016MI

TAKADA RECALL - I HAVE A 2010 FORD FUSION.... MY WIFE AND I WAS OUT LAST NIGHT AND THE STEERING STOP WORKING AND A LIGHT CAME ON THE MESSAGE PANEL SAYING ADVANCE SERVICETRAC AND SERVICE POWER STEERING NOW... THIS IS HIGH DANGEROUS BECAUSE WE WERE NO WHERE NEAR HOME AND I HAVE TO DRIVE ALL THE WAY HOME WITH NO POWER STEERING... I AM GLAD I DID HAVE OUR DAUGHTER IN THE CAR. I DON'T KNOWANT WHAT'S GOING ON BUT MANY PEOPLE HAVE HAD THIS SAME PROBLEM AND NO ONE IS BEING HELD ACCOUNTABLE, ONLY THE CONSUMERS. POVER STEERING IS NOT A SIMPLE FIX IT IS EXPENSIVE. WHAT ARE THOSE OF US WHO DON'T HAVE THE MONEY TO GET IT FIXED SUPPOSE TO DO. HOPEFULLY THIS ISSUE WILL BE RESOLVED. I REALLY DON'T EVEN WANT A FORD CAR IF ALL THEIR CARS COME WITH ELECTRIC POWER STEERING.

Service Brakes
Filed Mar 11, 201698,000 milesTN

CITY STREET THE CAR BECAME UNDRIVABLE HAD IT TAKEN TO A SHOP.

Fuel/Propulsion System
Filed Mar 9, 2016120,000 milesMA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT, SOLENOID, AND MOTOR MOUNT WERE DAMAGED DUE TO A FUEL LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Wheels
Filed Mar 8, 201641,977 milesWA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE LUG STUDS FAILED . THE VEHICLE WAS TAKEN TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS) BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THE LUG STUDS WERE REPLACED SEVERAL TIMES. HOWEVER, THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. UPDATED 06/14/16*LJ

Power Train
Filed Mar 6, 201651,000 milesTX

THE WRENCH LIGHT IS ON AND I LOST POWER AND SPEED I WAS ON A STREET.

Steering
Filed Mar 5, 2016120,000 milesMN

THE POWER STEERING WENT OUT ON MY CAR AND BECAUSE IT IS ELECTRIC IT IS GOING TO COST A LOT OF MONEY TO FIX. I HAVE READ SEVERAL COMPLAINTS ABOUT THE 2010 FORD FUSIONS AND AM WONDERING IF ANYTHING IS GOING TO BE DONE ABOUT THIS. LUCKILY I WAS ABLE TO PULL OVER WHEN I NOTICED IT WAS HAPPENING OTHERWISE I COULD HAVE BEEN IN AN ACCIDENT.

Service Brakes
Filed Mar 5, 201678,000 milesTX

NO ONE CAN FIX BRAKES.

Power Train
Filed Mar 1, 201683,000 milesOH

WORN AXLE SHAFT SEAL AT ONLY 83,000 MILES. POSSIBLE POOR SURFACE FINISH ON THE AXLE SHAFT. TRANSMISSION FLUID LEAKING FROM THE DRIVERS FRONT HALF SHAFT.

Traction Control System
Filed Feb 29, 201695,600 milesTX

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE TRACTION CONTROL LIGHT AND POWER STEERING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,600.

Fuel/Propulsion System
Filed Feb 26, 2016CO

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER SCHEDULED A RECALL APPOINTMENT AND MENTIONED THAT IT WOULD TAKE LESS THAN AN HOUR FOR THE REPAIR. THE CONTACT ARRIVED BACK TO THE DEALER WHO STATED THAT IT MAY BE LONGER THAN TWO MONTHS FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Feb 26, 201651,000 milesWV

WHILE DRIVING ON THE INTERSTATE AT ABOUT 70 MILES PER HOUR, MY POWER STEERING WENT OUT. I COULD DO NOTHING TO RESTORE IT. THAT WAS ABOUT A YEAR AND A HALF AGO. I TOOK IT TO A FORD DEALER AND THEY WANTED $100 TO LOOK AT IT AND $1800 TO REPAIR IT. I AM ON A FIXED INCOME AND CANNOT AFFORD THE COST OF REPAIRS. IT WENT OUT AT 51,000 MILES. SHORTLY AFTER THIS HAPENED THE TRANSMISSION START LEAKING. I HAVE TO ADD 2 QUARTS PER MONTH. I HAVE CALLED FORD SEVERAL TIMES AND THEY HAVE NO RECALLS ON THIS YEAR. OVER 90% OF THE COMPLAINTS ON THIS WEB SITE HAVE TO DO WITH 2010 FORD FUSION STEERING PROBLEMS. MY WIFE CAN LONGER DRIVE THIS CAR AND DUE TO HEART SURGERY THERE ARE TIMES WHEN I CAN NOT DRIVE IT. I FINALLY CONTACTED A LAWYER AND THE STATE OF WEST VIRGINIA ATTORNEY GENERALS OFFICE. I HAVE BEEN A FAITHFUL FORM CUSTOMER FOR MANY YEARS AND THIS IS THE BIGGEST PIECE OF JUNK IT HAS EVER BEEN MY DISPLEASURE TO OWN. MY NEXT STEP IS TO QUIT MAKING PAYMENT ON IT. I STILL OWE $14,000 ON THIS PIECE OF SCRAP METAL.

Steering
Filed Feb 25, 201627,600 milesMI

FEB 25, 2016, SUDDENLY THE POWER STEERING WENT OUT, ALMOST IMPOSSIBLE TO STEER, PANEL WARNING LIGHTS CAME ON WITH POWER STEERING ASSIST FAILURE, POWER STEERING FAILURE.. 2010-2012 FORD FUSIONS WITH KNOWN POWER STEERING FAILURE PROBLEMS, YET THE 2010 ISN'T IN THE RECALL? HUNDREDS HAVE THIS SAME PROB WITH THEIR 2010 FUSIONS! DANGEROUS, HAPPENED AS SOON AS I STARTED THE CAR, BUT HAD TO GET MEDICATION TO ELDERLY PARENT NEARBY, WHILE DRIVING AFTER A MI SNOWSTORM! NOW, HAVE TO PAY TO HAVE IT TOWED, LET ALONE PAY TO FIX THIS? CAN'T TURN THE WHEEL WITHOUT EXTREME EFFORT, ALSO SMELL AN ODD 'BURNY' SMELL..NOT TO MENTION, THIS CAR ALREADY HAS A FUEL SYSTEM RECALL (LETTER REC'D IN JAN 2016) BUT DEALERSHIP STILL SAYS THEY DON'T HAVE THE PARTS AND IT'S THE END OF FEB 2016...THE POWER STEERING WAS RECALLED IN THE FOLLOWING 2 YEARS WITH THE EXACT SAME ISSUE--WHAT IS STATUS FOR 2010 FUSIONS WITH THIS PROBLEM! HELP!

Steering
Filed Feb 24, 2016WY

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE ELECTRICAL POWER STEERING MALFUNCTIONED. THE CONTACT MADE NUMEROUS ATTEMPTS TO RECOVER THE POWER STEERING, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 04/22/16*LJ UPDATED 6/6/18*JB

Fuel System, Gasoline
Filed Feb 23, 201650,000 milesMO

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE CHECK ENGINE WARNING INDICATOR AND THE FUEL INLET WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INLET FILLER NECK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 04/29/16*LJ

Fuel/Propulsion System
Filed Feb 19, 201699,000 milesGA

TOOK CAR IN FOR SAFETY RECALL NUMBER 15534. DUE TO MYSELF AND FAMILY NOTICING A GAS SMELL IN MY CAR ALL THE TIME. TOOK TO FORD DEALERSHIP, THEY EXAMINED AND A CRACK WAS NOTED AND CORROSION OF MY FUEL TANK. WAS TOLD THEY COULD NOT RELEASE THE CAR BACK TO ME. I WOULD BE WITHOUT MY CAR FOR APPROX. 10 MONTHS. THEY ARE PROVIDING ME WITH RENTALS, HOWEVER, HAVE TO TRADE IN EVERY MONTH. CONTACTED FORD CORP. TO ASK FOR ASSISTANCE TO ASSIST WITH POSSIBLY TRADING MY VEHICLE IN AND PURCHASE ANOTHER FROM FORD. THEY TOLD ME "SORRY, THERE IS NOTHING THAT WE WILL DO. YOU JUST HAVE TO WAIT FOR THE PART TO BE AVAILABLE." I AM STILL PAYING FOR MY CAR, HOWEVER, IT WILL BE SITTING AT A FORD DEALERSHIP FOR ATLEAST 10 MONTHS. CAN FORWARD ACTUAL CAR REPORT FROM FORD DEALERSHIP, IF NEEDED.

Fuel/Propulsion System
Filed Feb 19, 2016133,000 milesPA

1ST TIME, I WAS STOPPED AT A RED LIGHT AFTER DRIVING 50 MILES WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS, THE CAR REV'D LIKE THE CAR WAS IN NEUTRAL AND WOULD NOT GO INTO GEAR. AFTER SEVERAL TRIES, IT WENT INTO GEAR AND DROVE OK. THE 2ND TIME, I WAS TRAVELING ABOUT 60 MPH, AND THE CAR STARTED REVING AT 4,000 RPMS AND LOST ALL POWER. I PULLED OVER, PUT IT IN NEUTRAL AND BACK IN GEAR SEVERAL TIMES TILL IT STARTED AGAIN. I PULLED OUT AGAIN ON THE 4 LANE AND THE CAR CONTINUED REVING AT AROUND 4,000 RPMS AND HAD NO POWER SO I GOT OFF THE ROAD AGAIN. THE "WRENCH" TROUBLE LIGHT LIT UP. I TURNED THE CAR OFF, SAT ABOUT 5 MINUTES, STARTED IT BACK UP AND IT WORKED FINE. I TOOK IT STRAIGHT TO A FORD DEALER WHO COULD NOT FIND OUT WHAT WAS WRONG WITH IT.

Fuel/Propulsion System
Filed Feb 18, 201639,177 milesOH

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE PARKED OR DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT NOTICED FUEL WAS LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VAPOR PIPE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,177.

Steering
Filed Feb 18, 201678,620 milesMD

MY SEVENTEEN YEAR OLD SON POWER STEERING WENT OUT WHILE HE WAS DRIVING HOME FROM WORK AT NIGHT. THIS COULD HAVE CAUSED AN SERIOUS ACCIDENT, BUT THROUGH THE GRACE OF GOD HE MADE IT HOME. HOWEVER NOW WE HAVE A FAULTY VEHICLE WITH ALOT OF COMPLAINTS DEALING WITH THE SAME ISSUE AND YET FORD STILL HASN'T DONE ANYTHING.

Steering
Filed Feb 17, 2016TN

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/03/2016*LJ THE CONSUMER STATED THE PART THAT FAILED WAS THE SAME PART THAT WAS ON RECALL. THE CONSUMER REQUESTED TO BE INCLUDED IN THE RECALL. UPDATED 11/17/17*JS

Steering
Filed Feb 16, 2016VA

TAKATA RECALL.

Steering
Filed Feb 16, 201685,000 milesOH

WHILE BACKING UP THE VEHICLE THE "POWER ASSIST STEERING FAULT" MESSAGE DISPLAYS. TURNING THE CAR OFF AND AND ON WILL OCCASIONALLY RESOLVE THE ISSUE, BUT HAS BEEN HAPPENING WITH INCREASING FREQUENCY THE PAST COUPLE WEEKS AND DAYS. WHEN THIS HAPPENS THE STEERING WHEEL CANNOT BE TURNED AND ALL CONTROL OF THE VEHICLE IS LOST. DEALERSHIP SAYS THE ENTIRE POWER ASSISTS SYSTEM ($1200 PART + ~$400 IN LABOR) NEEDS ADDRESSED. THEY INDICATED IT'S THE SAME PROBLEM / FIX THAT'S SEEN IN THE 2011-2012 FORD FUSION RECALL, HOWEVER THE 2010 MODEL ISN'T INCLUDED.

Steering
Filed Feb 14, 2016151,350 milesGA

WHILE DRIVING THE VEHICLE, A "POWER STEERING ASSIST FAULT" MESSAGE APPEARED IN THE MESSAGE AREA AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN TO DIRECT THE VEHICLE. THERE WAS NO POWER STEERING, AND MANUAL FORCE WAS NEEDED TO SAFELY REMOVE THE VEHICLE FROM A 45-MPH HIGHWAY.

Unknown or Other
Filed Feb 12, 2016104,745 milesNC

WHILE GETTING OUT OF THE CAR, THE INTERIOR DRIVER'S SIDE DOOR HANDLE STOPPED WORKING AND NOW STICKS OUT SLIGHTLY. THE FIRST TIME THIS HAPPENED, THE DOOR OPENED SLIGHTLY (ABOUT AN INCH OR TWO) BUT WOULD NOT OPEN THE REST OF THE WAY. THE DOOR EVENTUALLY OPENED THE REST OF THE WAY BUT THEN WOULD NOT LATCH CLOSED. AFTER USING THE KEY FOB TO LOCK AND UNLOCK THE DOORS, THE DRIVER'S SIDE DOOR WILL LATCH CLOSED, BUT WILL NOT LOCK. THE ONLY WAY TO OPEN THE DOOR WHILE SITTING IN THE CAR IS TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE. IF THE POWER IS NOT ON, THEN THE WINDOW WILL NOT ROLL DOWN AND YOU CAN NOT USE THE DRIVER'S SIDE DOOR TO GET OUT OF THE CAR. THIS ALSO CAUSES THE DRIVER'S SIDE DOOR TO NEVER LOCK EVEN WHEN ALL THE OTHER DOORS LOCK.

Electrical SystemFire
Filed Feb 11, 2016130,000 milesLA

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CENTER CONSOLE WHERE THE GEAR SHIFTER WAS LOCATED CAUGHT FIRE. THE CONTACT POURED WATER ON THE FLAMES, WHICH CAUSED THE FIRE TO SLIGHTLY DIMINISH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT SOMETHING EXTERNAL CAUSED THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO REPORTS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Steering › Rack and Pinion
Filed Feb 10, 201665,000 milesPA

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AS THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 03/08/16*LJ CONSUMER STATED 2010 EXCLUDED FROM ORIGINAL RECALL BUT NEED TO BE INCLUDED, MULTIPLE FAILURES OVER LAST FEW MONTHS. STEERING FAILED & ALARMS WHILE DRIVING/TURNING. FAILURE CODE U2011 INTERNAL GEAR FAILURE UPDATED 05/23/18*JB

Steering
Filed Feb 9, 201650,000 milesGA

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AS THE ADVANCED TRAC AND THE POWER STEERING ASSIST FAULT WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NEARLY INVOLVED IN A REAR END COLLISION DUE TO THE FAILURE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS DRIVEN TO THE DEALER AND WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT WAS TOLD THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Steering
Filed Feb 9, 2016175,980 milesCT

I WAS DRIVING AND POWER STEERING WENT OUT, 2 NESSAGES POPPED UP AFTER WARDS SAYING SERVICE POWER STEERING NOW AND SERVICE ADVANCE TRAC

Steering
Filed Feb 9, 201656,000 milesMT

WHILE DRIVING MY POWER STEERING ASSIST FAILED CAUSING MY STEERING TO BE EXTREMELY DIFFICULT. THIS IS VERY UNSAFE. MY CAR ONLY HAS 56,000 MILES ON IT AND HAS RECEIVED MAINTAINCE ON TIME. I DON'T UNDERSTAND IF SO MANY PEOPLE ARE HAVING THIS SAME PROBLEM WHY WE ARE NOT INCLUDED THE THE 2011-12 FUSION POWER STEERING RECALL??? $2000 IS A LOT OF MONEY TO FIX CLEARLY A MANUFACTURE ERROR!

Fuel/Propulsion System
Filed Feb 5, 2016MO

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE FUELING THE VEHICLE, A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE WHILE THE FUEL INLET WARNING LIGHT WAS ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed Feb 5, 201663,000 milesWI

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Feb 3, 201680,000 milesTX

TRANSMISSION IS LEAKING JUST LIKE THE HUNDREDS OF OTHERS I'M READING ABOUT ON FORUMS AND IT SOUNDS LIKE A VERY COMMON PROBLEM THAT MUST BE CONSTANTLY REPAIRED.

Steering
Filed Feb 2, 2016100,000 milesCA

WHILE DRIVING STRAIGHT ON THE STREET THE SERVICE POWER STEERING SOON MESSAGE CAME ON THE DASH DISPLAY THEN THE SERVICE STABLE TRAC MESSAGE CAME ON THE NOT 10 MINUTES LATER THE CAR LOST ALL POWER STEERING AND MESSAGED CHANGED TO SERVICE POWER STEERING NOW. CAR WAS ALMOST IMPOSSIBLE TO CONTROL AND I HAD TO PULL OVER FOR SAFETY REASONS.

Steering
Filed Feb 2, 201682,000 milesTN

THE CAR HAS ~82000 MILES ON IT. THIS MORNING AFTER STARTING THE VEHICLE I NOTICED A "POWER STEERING ASSIST FAULT". I TURNED OFF THE CAR AND RESTARTED. THERE WERE NO ALARM NOTIFICATIONS AT THAT TIME. IT IS ONLY A MATTER OF TIME BEFORE THIS HAPPENS AGAIN, HOPEFULLY WHEN I AM NOT DRIVING AT INTERSTATE SPEEDS... I HAVE READ THAT 2010 IS NOT INCLUDED IN THE RECALL NOTICE FOR FAULTY A POWER STEERING SYSTEM. I SURE HOPE FORD HAS A GOOD REASON FOR NOT INCLUDING THE 2010 MODEL...

Steering
Filed Jan 30, 2016102,000 milesOH

POWER STEERING CUT OUT AS I WAS PULLING IN TO A PARKING PLACE. DROVE CAR HOME WITHOUT THE POWER STEERING AND FOUND WHEN CHECKING ON LINE THAT OTHERS HAVE HAD THE SAME PROBLEM. I AM NOW NOT GOING TO LET MY WIFE DRIVE THE CAR BECAUSE SHE WOULD HAVE BEEN STUCK THERE AND NEEDED A TOW.

Air BagsCrash2 injured
Filed Jan 30, 2016IA

VEHICLE, WHILE STATIONARY, WAS STRUCK BY ANOTHER VEHICLE AT A HIGHT RATE OF SPEED ON DRIVER SIDE OF VEHICLE. MAJOR T-BONE SIDE IMPACT COLLISION BUT SIDE AIRBAGS FAILED TO DEPLOY, RESULTING IN SEVERE INJURY TO DRIVER.

Engine
Filed Jan 29, 2016MS

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE CONTACT WAS ADVISED TO CHECK WITH THE MANUFACTURER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REMEDY. THE CONTACT WAS WAITING ON THE MANUFACTURER TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electronic Stability Control (esc)
Filed Jan 28, 2016VT

LOSS OF POWER STEERING, AND ADVANCE TRAC

Service Brakes
Filed Jan 27, 2016DC

THE BRAKE PEDAL WENT TO THE FLOOR AND BECAME SPONGY THE BREAKS FOR THEM CHANGED AND CANNOT BELIEVE THE BRAKES AND IT APPEARS THAT THE ABS CONTROL OR UNDER THE HOOD HAS A STUCK VALVE WHICH CAUSES THE BRAKES NOT TO WORK

Steering
Filed Jan 26, 201672,000 milesFL

VEHICLE WAS TRAVELING AT APPROX. 70MPH ON A HIGHWAY. DASH LIGHTS FLASHED AND BEEPED AND WARNING MESSAGE APPEARED. STEERING LOCKED UP AND WHEEL WAS DIFFICULT TO TURN. DROVE IT WITH DIFFICULTY OFF OF THE HIGHWAY TO A PARKING LOT AND TOWED IT TO DEALER. DEALER SAYS THERE IS NO WARRANTY OR RECALL AND THE COST WILL BE $2000 TO REPAIR. THIS IS A POWER STEERING ISSUE AND SEEMS TO BE A PREVALENT PROBLEM WITH THIS TYPE OF CAR. SOME MODELS WERE RECALLED, NOT MINE. DEALER WANTS TO REPLACE THE ENTIRE STEERING ASSEMBLY.

Electrical System
Filed Jan 26, 2016110,000 milesDC

HEATER/AC MAKING A VERY LOUD NOISE WHEN TURNED ON ANY SETTING AND WILL NOT SPEED UP WHEN FAN SPEED IS TURNED UP OR DOWN.

Steering
Filed Jan 26, 2016SC

WHILE DRIVING STRAIGHT ON A HIGHWAY THE SERVICE POWER STEERING SOON MESSAGE CAME ON THE DASH DISPLAY THEN THE SERVICE STABLE TRAC MESSAGE CAME ON THE NOT 10 MINUTES LATER THE CAR LOST ALL POWER STEERING AND MESSAGED CHANGED TO SERVICE POWER STEERING NOW. CAR WAS ALMOST IMPOSSIBLE TO CONTROL WHILE I DROVE IT BACK TO MY HOUSE.

Steering
Filed Jan 25, 2016101,420 milesGA

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE STEERING WHEEL REQUIRED EXTRA EFFORT TO TURN. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING POWER ASSIST GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,420.

Steering
Filed Jan 23, 2016117,050 milesTN

I BEGAN TO NOTICE A SOUND WHEN TURNING THE STEERING WHEEL, WHETHER IT WAS STATIONARY OR MOVING . OVER THE NEXT FEW DAYS, THE STEERING BECAME MORE STIFF, AS THE SOUND INCREASED. SOON THEREAFTER, THE VEHICLE BECAME DIFFICULT TO STEER. AS I WAS RETURNING HOME FROM WORK, RECENTLY, THE STEERING LOCKED UP COMPLETELY. AS I WAS DRIVING THROUGH A CURVE ON A SURFACE STREET AT APPROXIMATELY 45 MPH, THE STEERING LOCKED UP AND WOULD NOT ALLOW ME TO STRAIGHTEN THE WHEEL. I IMMEDIATELY APPLIED THE BRAKES TO KEEP FROM DRIVING OFF THE ROAD OR RUN INTO ONCOMING TRAFFIC. AS I SAT THERE, THE STEERING SLOWLY RELEASED IN SMALL AMOUNTS ONLY. I WAS ABLE TO GET THE VEHICLE HOME, AND ONLY ABLE TO MOVE THE STEERING WHEEL SPORADICALLY. IT IS NOW COMPLETELY LOCKED UP AND I CANNOT MOVE THE VEHICLE. THERE IS NO REASON THIS SHOULD BE HAPPENING. I HAVE READ OF HUNDREDS OF OTHER PEOPLE HAVING THIS EXACT SAME PROBLEM WITH THEIR 2010 FORD FUSIONS.

Steering
Filed Jan 22, 201680,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST FAILURE ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ELECTRICAL PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000.

Power Train
Filed Jan 21, 2016123,000 milesMI

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE TRANSMISSION FAILED TO SHIFT INTO SECOND GEAR AND THE ENGINE REDUCED POWER AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.

Unknown or Other
Filed Jan 21, 2016TX

THE DOOR LATCH ON THE DRIVER SIDE DOES NOT WORK. THE DRIVER NEEDS TO ROLL DOWN FRONT WINDOW AND TRY TO OPEN WITH OUTSIDE HANDLE. THE LATCHES ON OTHER FUSIONS HAD SIMILAR CONCERNS AND RE-CALLS.

Structure › Body › Door
Filed Jan 19, 2016100,000 milesOH

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE DOOR DID NOT OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSIDE LINING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Fuel/Propulsion System
Filed Jan 19, 201664,700 milesAL

MY VEHICLE WENT INTO LIMP MODE WHILE TRAVELING 60 MPH ON THE HIGHWAY. I WAS ABLE TO STAY UNDER CONTROL AND PULL TO THE SIDE OF THE ROAD MOMENTARILY. WHEN I ARRIVED HOME MY OBD-II READER REVEALED CODE P2111 THROTTLE BODY STUCK OPEN. I CONTACTED FORD AND MY VIN DOES NOT FALL UNDER THE CUSTOMER SATISFACTION PROGRAM 13N03 HOWEVER IT IS OBVIOUS THAT THESE ARE THE EXACT SAME SYMPTOMS THE PROGRAM IS SUPPOSED TO COVER.

Electrical System
Filed Jan 14, 201675,000 milesNY

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE SPEEDOMETER DID NOT FUNCTION PROPERLY, THE AUTOMATIC DOOR LOCKS DID NOT FUNCTION, THE DIGITAL ODOMETER DID NOT FUNCTION PROPERLY, AND THE VEHICLE INTERMITTENTLY DID NOT ACCELERATE EVEN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

Steering
Filed Jan 13, 2016125,000 milesTN

POWER STEERING ASSIST FAULT ALERT MESSAGE IS ON AND CAR HAS NO POWER STEERING. FORD AND DEALER SAY THAT THIS IS OWNER RESPONSIBILITY TO REPAIR EVEN THOUGH 2011 - 2012 FORD FUSIONS HAVE A RECALL FOR THIS. I DO NOT HAVE THE ARM STRENGTH TO DRIVE THE CAR WITHOUT THE STEERING SO IT HAS TO FIXED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →