APRIL 30, 2018 AFTER DRIVING FOR 3 HOURS ON THE HIGHWAY AT APPR. 75 TO 80 MPH THE DASH LIGHTS WENT HAYWIRE, FLICKERING AND THEN THE SERVICE ADVANCETRAC WARNING CAME D. I WAS ABLE TO DRIVE IT TO MY EXIT AND DRIVE SLOWLY. I COULD STOP AND GO VERY SLOW. AFTER A MILE OR 2 THE BATTER LIGHT AND ALL THE LIGHTS CAME ON AND THE BRAKE LIGHT WARNING LIGHT CAME ON. I COULD FEEL THE CAR LOOSING POWER SO I PULLED OVER. AT THIS TIME IT WAS ALSO CHIMING THAT THE CROSS FAULT SYSTEM WAS NOT AVAILABLE. AFTER TURNING THE CAR OFF, IT WOULD NOT START, THE RADIO WOULD PLAY, LIGHTS WOULD WORK AND HAZARDS WOULD WORK .THE STEERING WAS HARD TO TURN THE CAR WAS TOWED TO A MECHANIC SHOP AND I AM AWAITING A DIAGNOSIS. EARLIER ON APRIL 16, I RECEIVED A LETTER FROM FORD STATING THEY WOULD NO LONGER HOST THE VEHICLE HEALTH REPORT SYSTEM.
2010 Ford Fusion complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
ELECTRIC POWER STEERING FAILED, ONLY MANUAL STEERING AVAILABLE. TWO ERROR MESSAGES DISPLAY ON THE DASH SCREEN: "SERVICE ADVANCETRAC" AND SERVICE POWER STEERING NOW." PROBLEM OCCURRED WHILE IN MOTION ON HIGHWAY, FORTUNATELY WHILE NO TURNING WAS NECESSARY. ONLY UPON EXITING DID THE STEERING FAILURE BECOME APPARENT.
STEERING FAULT STARTED COMING ON INTERMITEDLY FOR LAST YEAR NOW IT COMES ON AND NEVER SHUTS OFF LEAVING WITH NO POWER STEERING AT ALL CAR IS UNDRIVABLE TO HARD TO STEER DROVE IT A WHILE FIRST TIME I NOTICE IT COULD NOT TURN SO IT SITS CANT AFFORD TO FIX IT ALWAYS STARTED WHEN TURNING CAR ON
SUDDEN LOSS OF POWER STEERING WHILE DRIVING. WARNING LIGHT CAME ON AT SAME TIME OF FAILURE. LUCKILY NEAR HOME AND DRIVING AT A SLOW RATE OF SPEED.
ON AN INTERMITTENT BASIS AND AT SLOW SPEEDS, THE CAR LOOSES POWER STEERING. A DIAGNOSTIC APPEARS THAT SAYS "POWER STEERING ASSIST FAULT". ALTHOUGH THE CAR HAS MANUAL STEERING WHEN THIS HAPPENS, IT IS EXTREMELY DIFFICULT TO STEER. THE OTHER DAY I WAS TRYING TO PULL INTO A PARKING SPACE AND THIS HAPPENED. I ALMOST HIT THE ADJACENT CAR. IN ORDER TO GET POWER STEERING BACK, I NEED TO TURN OFF THE ENGINE AND RESTART. I AM CONCERNED THAT SOMEDAY I'LL GET INTO AN ACCIDENT IF THIS HAPPENS AT THE WRONG TIME. I NOTICE THAT THE POWER STEERING IS CUTTING OUT MORE FREQUENTLY AS TIME GOES ON. THIS FAULT HAS INCREASED IN FREQUENCY AND IS NOW HAPPENING AT LEAST ONCE EVERY TWO WEEKS, IN PARTICULAR WHEN I PULL OUT OF MY DRIVEWAY ONTO THE STREET.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. AFTER PARKING THE VEHICLE AND RESTARTING THE ENGINE, THE INDICATOR REMAINED ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO GEORGE WAIKEM FORD (4321 LINCOLN WAY E, MASSILLON, OH 44646) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,107. *TT
WHEN DRIVING, PARTICULARLY IN STOP AND GO TRAFFIC, IT FEELS LIKE THE BRAKES FAIL. THE PEDAL GOES ALL THE WAY TO THE FLOOR AND THEN I HAVE TO PUMP THE BRAKE 2 OR 3 TIMES BEFORE I CAN GET THE CAR TO STOP. TWICE IT CAME REALLY CLOSE TO NOT STOPPING AT ALL. THE PADS ARE FINE, MASTER CYLINDER IS FINE AND THE BRAKE FLUID LEVEL IS FINE AS WELL. CAR HAS APPROXIMATELY 97,000 MILES ON IT AND THE ISSUE HAS BEEN HAPPENING INTERMITTENTLY FOR THE PAST 10 DAYS, WITH THE LAST FEW DAYS OCCURRING 3-4 TIMES PER DAY.
"TAKATA RECALL" - 16S26 2ND NOTICE I RECEIVED A LETTER IN JANUARY THAT PARTS WOULD BE AVAILABLE IN SPRING 2018 AND IT GIVES A WARNING OF NOT LETTING ANYONE SIT IN THE FRONT PASSENGER SEAT. THIS CAR NOW BELONGS TO MY 17 YEAR OLD SON AND AM CONCERNED FOR HIM AND THE FACT THAT HE TAKES HIS SIBLINGS TO SCHOOL AND OTHER PLACES. I THINK FOR THE SAFETY OF THE PUBLIC WHO HAS THESE VEHICLES, FORD NEEDS TO PROVIDE LOANER CARS. I SENT A COMPLAINT TO YOU IN OCTOBER 2017 AND HAVE HEARD NOTHING. THIS RECALL IS DANGEROUS!!! AND SHOULD HAVE BEEN HANDLED BETTER AND FASTER. THE PUBLIC RELIES ON THESE VEHICLES AND TO TELL THEM NOT TO DRIVE THEM OR NOT TO HAVE A PASSENGER IS A MAJOR PROBLEM, ESPECIALLY IF IT'S THE ONLY VEHICLE THEY OWN. ALL CARS SHOULD BE REQUIRED TO HAVE AN AIR BAG SHUT OFF SWITCH! I WANT THIS RESOLVED ASAP!!!!! PEOPLE HAVE BEEN WAITING LONG ENOUGH AND ARE BEING PUT IN HARMS WAY BECAUSE THIS IS TAKING TOO LONG. I EXPECT A RESPONSE FROM YOU! IF I DON'T RECEIVE A RESPONSE SOON, I WILL BE CONTACTING LOCAL AND/OR NATIONAL NEWS AGENCIES!
I WAS DRIVING MY CAR INTO MY DRIVEWAY WHEN A HAZARD LIGHT APPEARED. IT STATED THAT THE POWER STEERING SYSTEM NEEDED TO BE SERVICED IMMEDIATELY. THE PROBLEM IS THAT WHEN THE POWER STEERING GOES OUT, YOU HAVE NO CONTROL OF THE VEHICLE., I CANNOT TURN THE WHEEL EVEN AN INCH. IF I HAD BEEN ON A MAJOR HIGHWAY, IT WOULD HAVE CAUSED A MAJOR COLLISION. I CALLED MY LOCAL FORD DEALERSHIP AND THEY SAID THAT MY VIN DIDN'T MATCH THE RECALL. I WAS COMING TO A STOP WHEN THE LIGHT CAME ON.
BRAKES HAVE ON TWO OCCASIONS GOT WEAKER. WHEN PRESSING ON THE PEDAL, IT WENT ALMOST TO THE FLOOR AND WAS "MUSHY" FEELING. I'M AN ENGINEER AND DID SOME RESEARCH AND IT APPEARS TO BE IN THE ABS HYDRAULIC SYSTEM. I DID SOME TESTING AND COULD NOT GET IT TO REPEAT, INCLUDING SOME OFF ROAD DRIVING PUTTING THE CAR INTO SKIDS, ETC. NEITHER COULD MY MECHANIC FIND THE ISSUE. HE HAD HEARD OF THIS ISSUE AND SAID IT IS NEAR IMPOSSIBLE TO DIAGNOSE. WE ARE ORIGINAL OWNERS WITH 130,000 MILES. THE MECHANIC REPLACED ALL FOUR CALIPERS (NEW SHOES, ETC) AND ENSURED THEY WERE NO STICKING.THESE TWO INCIDENTS OCCURRED FOR THE FIRST TIME THIS PAST YEAR.
POWER STEERING SENSOR CAME ON. I TURNED OFF THE STABILITY ASSIST BUTTON AND DROVE HOME. AFTER PARKING AND ATTEMPTING TO DRIVE THE CAR AGAIN, THE STEERING FEELS LIKE IT IS RESISTING.
POWER STEERING ASSIST FAILURE. LOST STEERING AND CAR IS UNSAFE TO CONTINUE DRIVING
I HAVE RECEIVED A LETTER FROM FORD MOTOR INDICATING THAT THERE IS A DEFECTIVE AIRBAG IN MY VEHICLE AND THAT THE PASSENGER SIDE AIRBAG DEFECT IS MOST CRITICAL AND URGENT. THE LETTER INDICATES THAT NO ONE SHOULD SIT IN THE PASSENGER SIDE FRONT SIDE OF MY 2010 FORD FUSION SE. THE LETTER INDICATES THAT AIRBAG REPLACEMENT PARTS ARE CURRENTLY NOT AVAILABLE AND THE LETTER DID NOT INDICATE A DATE AS TO WHEN PARTS WOULD BECOME AVAILABLE. I HAVE CALLED FORD IN SOUDERTON PA TO DISCUSS BUT HAVE NOT BEEN GIVEN A CALL BACK.
"TAKATA RECALL" (FORD 18S01/NHTSA 18V046) - IT IS WELL OVER THREE MONTHS SINCE THE RECALL WAS ANNOUNCED ON JANUARY 11, 2018. A REMEDY HAS NOT YET BEEN OFFERED BY FORD. ASSUMING THAT ONE IS FORTHCOMING, IT CAN NO LONGER BE CONSIDERED "TIMELY".
TAKATA RECALL: FORD IS TELLING US WE HAVE TO WAIT UNTIL PARTS ARE AVAILABLE AND THEN THEY WILL CONTACT US. THAT WAS OVER 2 MONTHS AGO AND STILL NO CONTACT. I AM WORRIED ABOUT THE POSSIBILITY OF DANGEROUS SHRAPNEL SHOULD THE AIRBAG DEPLOY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED INTERSTATE FORD AT 937-866-0781 (125 ALEXANDERSVILLE RD, MIAMISBURG, OH 45342) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT CALLED CAPITOL FORD (919 CAPITAL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TAKATA RECALL......CALLING DEALERS TO OBTAIN AN APPROXIMATE TIMEFRAME FOR THE REPAIRS. NO ONE KNOWS. THIS YEAR? NEXT YEAR? TWO YEARS? FIVE YEARS? NO ANSWER. I SUSPECT THE RECALL IS A SCAM. WAIT LONG ENOUGH AND THE AFFECTED CARS WILL BE OFF THE ROAD BEFORE REPAIRS ARE MADE.
TAKATA RECALL I RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY IN JULY OF 2016. RECALL # 16S26. INDICATED I WOULD BE NOTIFIED WHEN PARTS AVAILABLE FOR REPAIR. IN DECEMBER 2017 I RECEIVED ANOTHER LETTER INFORMING ME PARTS MAY BE IN SPRING 2018. I WAS ALSO NOTIFIED NOT TO HAVE ANY ONE SIT IN FRONT SEAT. I RECENTLY CONTACTED A FORD DEALERSHIP ABOUT AVAILABILITY OF REPLACEMENT PARTS AND I WAS NOTIFIED THAT PARTS MAY NEVER COME IN. I INFORMED THE SERVICE WRITER THAT THIS MAKES THE CAR ALL MOST USELESS. THE REPLY WAS THAT THE WAY IT IS. I FEEL ALL FORD IS DOING IS DELAYING AND AVOIDING THE EXPENSE OF REPAIR. I HAVE FRIENDS WHO DRIVE HONDA'S THAT HAVE BEEN REPAIRED FOR MONTHS.
POWER STEERING ASSIST FAIL - WHILE BACKING OUT OF MY PARKING SPACE AND ATTEMPTING TO TURN, WARNING BELLS STARTS GOING OFF IN MY 2010 FORD FUSION AND A WARNING WAS POSTED "POWER STEERING ASSIST FAIL." I AM A RETIRED 72 YR OLD WORKING NANNY WHO DRIVES CHILDREN AROUND. HAD THIS HAPPENED WHILE ON THE ROAD, FAILURE TO STEER MY CAR COULD BE CATASTROPHIC. MY CAR IS SITTING IN THE PARKING SPACE UNTIL I CAN GET A LOAN TO PAY THE EXPENSIVE REPAIR FOR THE STEERING ASSIST MECHANISM. FORD HAS ADVISED ME THAT MY YEAR 2010 IS NOT UNDER RECALL. I REQUIRE A TOW TO BRING MY CAR IN FOR DIAGNOSTICS AND REPAIR. SHOULD I NOT BE ABLE TO AFFORD THE REPAIR, I WILL HAVE TO TOW IT BACK OUT. MY CAR IS MY LIVELIHOOD AND I WISH I HAD RESEARCHED THIS CAR BEFORE I BOUGHT IT 7 MONTHS AGO.
DURING A RIGHT TURN FROM A HIGHWAY FEEDER ROAD ONTO SIDE STREET, THE 2010 FORD FUSION I WAS DRIVING SUDDENLY LOST POWER STEERING AND FLASHED A SERVICE POWER STEERING NOW NOTIFICATION ON THE DASHBOARD INFORMATION PANEL. POWER STEERING HAS NOT RETURNED AFTER SEVERAL RESTARTS OF THE CAR. THE CAR WAS IMMEDIATELY TAKEN TO A NATIONWIDE CHAIN CAR SHOP AND DIAGNOSTIC SCAN WAS TAKEN. THE CODE THAT WAS GENERATED WAS POWER STEERING CONTROL MODULE (P07AE). THE CAR IS DIFFICULT TO STEER AND THEREFORE I CONSIDER IT A HIGH RISK TO DRIVE. THE REPAIR IS COST PROHIBITIVE DUE TO A COMPLEX DESIGN THAT INCORPORATES ADDITIONAL COMPONENTS INTO THE CONTROL MODULE THAT NEEDS TO BE REPLACED.
HAVE A 2010 FORD FUSION. LF CV AXEL SEAL WAS LEAKING. TOOK CAR IN AND HAD BUSHING, SEAL, AND SHAFT REPLACED. DROVE CAR 150 MILES. SAME EXACT ISSUE. AFTER RESEARCHING THIS PROBLEM. THIS TRANSMISSION LEAK IS A "VERY" COMMON PROBLEM WITH THESE CARS. NOT ONLY DID I PAY HUNDREDS OF DOLLARS TO FIX THE LEAK WITH ALL NEW PARTS, BUT THIS LEAK CAN CAUSE THE TRANSMISSION TO BLOW. FORD NEEDS TO RECALL THIS AND GET THE PROBLEM FIXED. HOW DOES A PERSON HAVE ALL NEW PARTS PUT IN TO FIX THE LEAK AND THE PROBLEM STILL EXIST??? MANUFACTURES SHOULD HAVE TO STAND BY THERE PRODUCTS AND FIX SUCH A MAJOR PROBLEM. EVERY TIME I DRIVE THE CAR IT LEAKS FLUID. WHAT WILL BE NEXT TO FIX?? MY TRANSMISSION BECAUSE FORD WON'T FIX THE PROBLEM.
I HAVE COMMUNICATED WITH FRIENDS WHO HAVE THE SAME VEHICLE MODEL AN YEAR. EACH OF US HAS HAD THE SAME PROBLEM REGARDING THE POWER STEERING. IN THE MIDDLE OF DRIVING, AN ALERT POPS UP STATING "POWER STEERING ASSIST FAILURE". WHEN THIS OCCURS, THE STEERING WHEEL LOCKS UP AND DOES NOT MOVE. LUCKILY I WAS IN A LOCATION THAT WAS NOT BUSY AND DRIVING AT LOW SPEEDS. I STOPPED THE VEHICLE, SHUT IT OFF, WAITED A FEW SECONDS, AND RESTARTED WITH NO PROBLEM. EVENTUALLY RESTARTING THE VEHICLE DID NOT RESET THE PROBLEM. I HAD THE VEHICLE TOWED TO THE DEALERSHIP TO BE FIXED. IT COST $1,400 TO FIX THIS UNSAFE PROBLEM.
POWER STEERING ASSIST FAULT OCCURRED WHILE DRIVING. TURNING OFF VEHICLE AND THEN BACK ON CLEARED FAULT. THE FAULT OCCURRED SEVERAL MORE TIMES OVER A 2 MONTH PERIOD. FAULT IS NOW BACK TO STAY. POWER STEERING IS PRETTY MUCH NONEXISTENT. HOPEFULLY I CAN DRIVE IT TO THE GARAGE FOR DIAGNOSIS.
BRAKES WENT TO FLOOR. TOOK IN TO FORD DEALER, SAID IT NEEDED AN ABS MODULE. HAD THEM REPLACE THAT, IT WAS ALMOST $1800.00, THEN BRAKES WENT TO FLOOR AGAIN AND THEN TOLD US IT NEEDED A NEW BOOSTER, THAT WAS ANOTHER $800.00!! BRAKES WENT TO FLOOR AGAIN, THEN TOOK BACK AND SAID CAN FIND NOTHING WRONG. CANNOT TRUST DRIVING THIS CAR! SEEMS TO BE A VERY COMMON ISSUE ON THESE CARS. THIS IS A COMPANY CAR I HAVE HAD TO DEAL WITH AND FELT THAT THIS ISSUE NEEDED TO BE REPORTED.
WHEN I STARTED MY 2010 FORD FUSION (71,000 MILES) AND PUT THE CAR IN REVERSE AND STARTED TO STEP ON THE GAS, I RECEIVED A POWER STEERING FAIL ALERT AND I COULD NOT DRIVE MY CAR. THIS HAS NOW HAPPENED TWICE WITHIN THE PAST TWO WEEKS. LUCKILY BOTH TIMES IT OCCURRED, I TURNED MY CAR OFF AND RESTARTED IT AND POWER STEERING CAME BACK. IT LOOKS LIKE THE 2011 AND 2012 MODELS WERE RECALLED BUT THE 2010 HAS NOT BEEN EVEN THOUGH IT CLEARLY SEEMS LIKE THE SAME ISSUE OCCURS WITH THE 2010 MODEL.
AT THE BEGINNING OF MARCH I WAS DRIVING DOWN THE HIGHWAY AND MY POWER STEERING IN THE MIDDLE OF MY DRIVE HOME, TRIED TO LOCK UP ON ME. I WAS ABLE TO GET TO MY WORK AND AFTER A COUPLE OF HOURS OF WORK IT CRANKED UP AND WORKED FINE. AT THE TIME I KNEW I WAS GOING TO HAVE SOME REPAIRS DONE ON MY CAR AND THOUGHT THEY WOULD SOLVE THE PROBLEM. HOWEVER LESS THAN TWO WEEKS AFTER REPLACING BOTH OF THE WHEEL BEARINGS IN THE FRONT OF THE CAR AND A HUB I STARTED HAVING A WEIRD NOISE AND A JERKING OF THE WHEEL HAPPENING. PERSONALLY I WAS CONCERNED AND TRIED TO GET MY MECHANIC TO LOOK AT IT AS SOON AS HE COULD BUT THAT WAS NOT POSSIBLE HE NEEDED A WEEK WHICH WORKED FOR ME BECAUSE I WAS GOING OUT OF TOWN FOR WORK AND THOUGHT IT WOULD BE OKAY, THERE WAS NO LIGHTS INDICATING A PROBLEM. I WAS ABLE TO DRIVE THE THREE HOURS TO WHERE I WAS GOING TO WORK AND UNLOADED MY VEHICLE AT THE PLACE I WAS GOING TO STAY AND ONE HOUR LATER CRANKED UP TO DRIVE TO WORK. IT WAS LIKE LIFTING WEIGHTS I COULD BARELY TURN THE STEERING WHEEL. FORTUNATELY IT MADE IT TO A PARKING LOT NEAR WORK AND THEN THINGS WENT DOWN HILL FROM THERE. AFTER TRYING TO CHECK AND SEE WITH THE FORD COMPANY WHAT THEY COULD DO I WAS TOLD I NEEDED MY VIN NUMBER SO I CALLED BACK WITH THE VIN NUMBER AND WAS TOLD THE PERSON I NEEDED TO TALK TO HAD GONE HOME WITH IN THE HALF HOUR 3PM. WELL I WORK AND AFTER THAT THINKING IT WILL DO THE SAME THING IT HAS PREVIOUSLY DONE I PROCEED TO CRANK UP MY CAR AND WHAT DO YOU KNOW IT WILL ONLY TURN IN A CIRC
INTERMITTENT LOSS OF POWER STEERING. FORD DEALER SAYS POWER STEERING GEAR ASSEMBLY NEEDS TO BE REPLACED. CONTROL PANEL SAYS "POWER STEERING ASSIST FAULT" PROBLEM OCCURS ON STARTUP. POWER STEERING INOPERATIVE. SO FAR, TURNING OFF AND RESTARTING HAS FIXED THE PROBLEM, BUT IT IS OCCURRING MORE AND MORE OFTEN.
I HAVE A 2010 FORD FUSION 111,000 MILES, WHILE DRIVING 45 MPH ON A SIDE ROAD THE POWER STEERING STOPPED WORKING. WAS ABLE TO PULL OVER TO THE SIDE AWAY FROM TRAFFIC. LATER THE ADVANCE TRAC, AND POWER ASSIST LIGHTS CAME ON THE DASH BOARD. CALLED A MECHANIC THAT SAID I WOULD BE ABLE TO DRIVE THE CAR BUT WITHOUT POWER STEERING. AFTER RUNNING MANY TEST. THE STEERING ANGLE SHOWED LEFT EVEN WHEN U WERE TURNING TO THE RIGHT...
I RECEIVED A RECALL NOTICE IN THE MAIL FOR MY FORD FUSION 2010 REGARDING THE AIRBAGS
ABOUT A YEAR AGO WHEN I LEFT A MODELING EVENT I WENT TO THE BEAUTY SHOP AND WHEN I GOT READY TO LEAVE MY STEERING WHEEL WAS LOCKED I COULD TURN IT EITHER WAY SO I HAD IT TOWED TO THE CAR SHOP AND GOT IT REPLACED. JUST THIS MORNING I WAS AT THE GAS STATION AND WHEN I CAME OUT TO LEAVE THE STEERING WHEEL LOCKED UP AGAIN THIS REALLY IS BECOMING A MAJOR ISSUE IT'S BY THE GRACE OF GOD IT DIDN'T HAPPEN ON THE FREEWAY, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM.
MY POWER STEERING WENT OUT UNEXPECTEDLY. I HAD BEEN PARKED AT A STORE AND WHEN I TURNED THE VEHICLE ON, IT WAS ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. THE MESSAGE "POWER STEERING ASSIST FAULT" CAME UP ON MY DASHBOARD. IT IS MY UNDERSTANDING THAT THERE WAS A RECALL FOR 2011 FORD FUSIONS WITH THIS SAME PROBLEM. I TOOK IT TO THE DEALER AND IT COST ME $1,713.41 TO HAVE IT REPAIRED.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 80 MPH, AN AUDIBLE BEEP OCCURRED AND THE "POWER STEERING DEFAULT" MESSAGE DISPLAYED. THE POWER STEERING SUDDENLY MALFUNCTIONED, WHICH MADE THE STEERING WHEEL VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (JENKINS AND WYNNE FORD, 2655 CLINTON RD CLARKSVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE DRIVER MAY LOSE CONTROL OF THE VEHICLE WHILE THE POWER STEERING FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 189,000.
WHILE DRIVING THIS CAR THE ELECTRIC POWER STEERING JUST QUIT. MAKING STEERINGBTHIS CAR VERY DIFFICULT IN HEAVY RUSH HOUR TRAFFIC IN ATLANTA, GA. ALSO GIVING 'ELECTRIC POWER STEERING FAULT' THAT WOULD NOT CLEAR. I HAD TO PAY FORD $1515 TO REPLACE THE ENTIRE RACK AND PINION STEERING SYSTEM JUST TO USE THE CAR AGAIN. WHY WAS THE MODEL YEAR NOT PART TO FIRST RECALL!!!! RIDICULOUS TO HAVE MISSED THIS ALLOWED SUCH AN ERROR TO CONTINUE!!! I WANT TO SEE THIS RECALLED IMMEDIATELY!!! IT IS VERY DANGEROUS!!!
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RANDALL REEDS PRESTIGE FORD (3601 S SHILOH RD, GARLAND, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO FUEL SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO IT BEING 3 YEARS OUTSIDE OF THE WARRANTY. *JS
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT FOUND ONLINE AND WAS INFORMED BY FRIENDS THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY 2010 FORD FUSION SEL''S STEERING WENT OUT. IT HAS ELECTRIC STEERING INSTEAD OF HYDRAULIC STEERING. AS I PULLED INTO MY DRIVEWAY A WARNING NOTICE APPEARED THAT STATED THE POWER STEERING SYSTEM NEEDS TO BE REPAIRED. I CAN'T EVEN MOVE THE WHEEL AN INCH. IF I WAS DRIVING AT A HIGH SPEED IT WOULD HAVE CAUSE ME TO LOSE ALL CONTROL. I CONTACTED MY LOCAL FORD DEALERSHIP IN BIRMINGHAM, AL. THE SERVICE DEPARTMENT SAID THAT I WOULD BE REQUIRED TO HAVE THE STEERING SYSTEM FIXED. I HAVE SEEN A CLASS-ACTION SUIT FOR THE SAME ISSUE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR ILLUMINATED AND THE "NO AIR BAG" MESSAGE APPEARED. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MAY NOT DEPLOY WHEN NEEDED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 156,900. *TT
I WAS DRIVING DOWN A CITY ROAD DURING RUSH HOUR TRAFFIC AND WITH NO WARNING MY STEERING WHEEL LOCKED UP. I COULD NOT EVEN BUDGET IT AN INCH. I HAD TO STOP THE CAR IN MID TRAFFIC LUCKY ME AND MY SON WHERE NOT HIT. THIS COULD HAVE KILLED ME AND MY 4 YEAR OLD. EVEN THE ADULT MEN THAT HELPED COULD NOT MOVE THE WHEEL. FOUND OUT ITS THE POWERING STEERING ISSUE THAT FORD IS WELL AWARE OF. THEY RECALLED 2011 AND UP BUT NOT THE 2010? NOW FORD IS TELLING ME I CAN PAY $170 TO RESET IT OR $1200 TO FIX IT. FIRST OFF THE RESET IS NO GUARANTEE IT WONT HAPPEN AGAIN., SO YOU WANT ME TO PAY $1200 WHICH I DON,T HAVE OR RESET A FAULTY SWITCH THAT COULD RELAPSE AGAIN POSSIBLY KILLING ME?
THE POWER STEERING FAILED, WHILE I WAS DRIVING. MILEAGE 109,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE EPS WARNING INDICATOR ILLUMINATED WHILE DRIVING 45 MPH. THE STEERING WHEEL LOCKED, WHICH MADE IT DIFFICULT TO TURN IN EITHER DIRECTION. ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE DRIVER SUSTAINED INJURIES TO THE NECK AND LOWER BACK AS WELL AS MINOR BRUISING, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND REPAIRED. THE DEALER (BEACH FORD, 855 JASON BLVD #1, MYRTLE BEACH, SC 29577, (843) 839-8168) WAS CONTACTED AND STATED THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. *TT
I HAVE YET TO RECV A REPAIR FOR THIS SITUATION. THIS PUTS MY ENTIRE FAMILY AND CLIENTS KNOWINGLY AT RISK. WHAT ARE WE SUPPOSE TO DO REGARDING A REPLACEMENT. THE DEALER SHOULD BE PART TO BLAME BECAUSE THEY CHOSE TO USE THOSE PARTICULAR BAGS.
TAKATA RECALL. FORD STILL DOES NOT HAVE THE PARTS
TRANSMISSION FAILURE DUE TO INSIDE BUSHING WEARING OUT AND DAMAGING AXLE AT 58,328 MILES LAST WEEK. WE PURCHASED THIS CAR NEW IN 2010 AND HAVE TAKEN GOOD CARE OF IT. CHECK ENGINE LIGHT WENT ON. LAST WEEK AND OUR MECHANIC DISCOVERED THE DAMAGE DURING A ROUTINE OIL CHANGE/MAINTENANCE CHECK UP. TRANSMISSION AND AXLE HAVE TO BE REPLACED AT $4300. FORD COMPANY SEEMS TO BE "AWARE" OF THIS PROBLEM AND NOTHING HAS BEEN DONE. SHOULD BE A RECALL AND FALL UNDER THE LEMON LAW DUE TO THE NUMBER OF COMPLAINTS OF TRANSMISSION FAILURE IN THE FUSIONS AND THIS IS DANGEROUS AND EXPENSIVE, TO SAY THE LEAST. WE ARE NOT THE ONLY ONES TO HAVE THIS PROBLEM. NOT HAPPY WITH FORD MOTOR COMPANY. DOESN'T FALL UNDER WARRANTY EVEN THOUGH WE HAVE LESS THAN 60,000 MILES ON IT BECAUSE WE HAVE HAD IT LONGER THAN FIVE YEARS. ALSO LOCAL FORD DEALERSHIP CHARGES $100 JUST TO DO A CHECK ENGINE LIGHT TEST. THE INDEPENDENT MECHANICS IN TOWN CHARGE NOTHING.
DRIVERS FRONT DOOR LATCH DOES NOT RETURN TO LATCHED POSITION
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER AUTONATION FORD SANFORD (4911 WAYSIDE DR., SANFORD, FL 32771) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. [XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
POWER STEERING FAILS COMPLETELY. LOCKING WHICH PREVENTS STEERING. GET THE FOLLOWING MESSAGE: POWER STEERING ASSIST FAULT. OCCURRED WHEN I STARTED CAR. TURNED ENGINE OFF/ON. THIS CLEARED THE FAILURE. NOTE; TIRE AIR PRESSURE IS NOT LOW. I UNDERSTAND THAT 2011 & 2012 MODEL YEARS HAVE BEEN RECALLED FOR THIS PROBLEM. PLEASE NOTE THIS IS A $1400 REPAIR AT FORD. FORD SERVICE INSTRUCTED ME NOT TO DRIVE THIS CAR AS IT ISN'T SAFE.
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING, THE STEERING WHEEL SEIZED AS THE POWER STEERING ASSIST LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALER PEGUES-HURST FORD DEALER (903-758-6211, 200 TX-63 SPUR LONGVIEW, TX 75601) AND WAS TOLD TO BRING THE VEHICLE TO THE SHOP FOR DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT CALLED DOVI MOTORS AT 607-756-2801 (263 TOMPKINS ST, CORTLAND, NY 13045) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 88,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Ford Fusion → · Every Fusion year → · How the figures are calculated →