2010 Ford Fusion complaints

POWER STEERING INTERMITTENTLY FAILS WHEN I AM DRIVING. I HAVE NO CONTROL OVER MY CAR WHEN THIS HAPPENS. PASSENGER SIDE AIRBAG HAS ISSUED A RECALL. I LIVE IN WASHINGTON STATE AND NO DEALER HAS THE REPLACEMENT PARTS I'VE BEEN WAITING FOR 2 YEARS!!!

ELECTRIC STEERING START ON HWY ACTING UP PHONE FORD AND THEY SAYS NO RECALL ON THEM BUT I KNOW OWNERS THAT HAVE HAD THE SAME PROBLEM PHONE FORD AND THEY SAID NOTHING THEY CAN DO BUT THE ONE YEAR NWER IS RECALL YET THE THE I HAVE HAS THE SAME PARTS SEE THE LINK FOR MY 2010 FUSION HTTPS://CA.SEARCH.YAHOO.COM/SEARCH?P=2010+FORD+FUSION+STEERING+PROBLEMS&FR=YFP-T&FP=1&TOGGLE=1&COP=MSS&EI=UTF-8

THE POWER STEERING STOPPED WORKING. FOR ABOUT 1.5 MONTHS WHEN I WOULD TURN ON THE VEHICLE THE DASH WOULD NOTIFY OF A POWER STEERING FAULT AND POWER STEERING WOULD NOT WORK (STEERING WHEEL NEAR IMPOSSIBLE TO MOVE). HOWEVER, IF I TURNED THE CAR OFF AND BACK ON THE FAULT WOULD GO AWAY AND POWER STEERING WOULD RETURN TO NORMAL. UNFORTUNATELY NOW THE POWER STEERING IS PERMANENTLY NOT WORKING AND THE CAR IS NO LONGER SAFE TO DRIVE. STABILITY CONTROL WARNING ALSO CAME ON IMMEDIATELY AFTER. EXTREMELY GLAD POWER STEERING DID NOT GO OUT WHILE I WAS DRIVING, IT WOULD HAVE LIKELY CAUSED ME TO CRASH SINCE STEERING IS SO HARD TO USE WITHOUT POWER STEERING. I DID SOME RESEARCH FORD HAS A RECALL FOR THIS EXACT ISSUE FOR THE 2011 AND 2012 FUSIONS BUT NOT THE 2010 BUT APPEARS THE 2010 IS AFFECTED BY THE SAME DEFECT.

VEHICLE HAS 1 TO 2 SECOND DELAY AFTER DEPRESSING THROTTLE BEFORE ACCELERATION OCCURS. VERY SIMILAR TO NHTSA ID NUMBER: 11219222 AND NHTSA ID NUMBER: 10167224. SUSPECT IT'S RELATED TO NHTSA ID NUMBER: 11233861 THIS HAS RESULTED IN NUMEROUS CLOSE CALLS AND NEAR T-BONE ACCIDENTS IN THIS CAR.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH AND PULLING INTO THE DRIVEWAY, THE SERVICE POWER STEERING NOW INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO NELSON FORD FERGUS FALLS (2228 COLLEGE WAY, FERGUS FALLS, MINNESOTA 56537, (218) 998-8878) AND FAILURE CODE: AE5Z3504EERM (STEERING GEAR) WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE MANUFACTURER STEERING WHEEL REPAIR PROGRAM DUE TO THE VEHICLE'S MILEAGE. THE FAILURE MILEAGE WAS 180,000.

FROM A COMPLETE STOP, CAR STUTTERS AND PAUSES BEFORE STARTING TO MOVE AS IF IT'S TRYING TO DECIDE WHICH FORM OF POWER TO USE - THE ELECTRIC BATTERY OR THE ENGINE. THIS HAS BECOME QUITE DANGEROUS BECAUSE IT'S ENOUGH TIME TO BE HIT BY ONCOMING TRAFFIC WHILE NOT BEING ABLE TO MOVE. WHEN IT DOES "KICK IN", IT LURCHES AND MAKES A 'KNOCKING' NOISE. I'M VERY CONCERNED I'M GOING TO BE SMASHED INTO ONE DAY DUE TO IT NOT MOVING. SEARCHING ONLINE AND READING THROUGH THE FORD FUSION FORUMS, I'VE FOUND THAT IT HAS TO DO WITH THE SYSTEM READING THE ELECTRIC BATTERY AGE. THIS STUTTERING HAPPENS ALMOST DAILY NOW. MY COMMUTE IS ALL CITY DRIVING AND HAPPENS WHEN COMING OUT OF A COMPLETE STOP, NO MATTER IF I'M TURNING OR GOING STRAIGHT. I TAKE EXCELLENT CARE OF MY CAR, HAVE OWNED IT SINCE NEW, AND HAVE LESS THAN 60,000 MILES ON IT. I'M HOPING TO BE ABLE TO DRIVE IT FOR A LONG TIME TO COME, BUT, IF THIS CONTINUES, I FEAR I WILL BE INJURED - OR WORSE - DUE TO THIS ISSUE. PLEASE ADDRESS THIS PROBLEM. THERE ARE MANY, MANY FUSION HYBRID OWNERS THAT ARE HAVING THIS PROBLEM, BUT SEEM TO NOT BE GETTING ANY RESPONSE FROM FORD.

POWER STEERING FAILURE WHILE DRIVING. ALMOST CRASHED INTO ANOTHER VEHICLE. RECALL THIS NOW. 2010 FORD FUSION SEL 155,000 MILES.

MY 2010 FORD FUSION'S POWER STEERING WENT OUT AND MADE IT SCARY/VERY DIFFICULT TO DRIVE. I'M GETTING A WARNING OF ELECTRIC POWER STEERING FAULT. I READ FORD HAD PREVIOUSLY RECALLED THE 2011 AND UP, BUT LEFT OUT THE 2010 WHICH WAS HAVING THE SAME PROBLEMS

I WAS DRIVING MY 2010 FORD FUSHION IN TRAFFIC WHEN ALL OF A SUDDEN THE STEERING WENT OUT AND IT SHOWED POWER STEERING ASSIST HAD WENT OUT I COULDN'T STEER THE CAR WAS LUCKY I WAS NO BADLY HURT IN THIS CAR I BARELY GOT IT TURN TO GET MYSELF OUT OF TRAFFIC THE VECHILE WAS USELESS AND I WAS GOING THE SPEED LIMIT AT THE TIME I COULD HAVE GOTTEN KILLED IN THIS CAR HAVE TORN LIAMENT IN MY LEFT HAND FROM TRYING TO STEER CAR TO SAFELY GET MYSELF OUT OF TRAFFIC AND I'M A NURSE SO I NEED MY HANDS BOTH OF THEM TO PERFORM MY JOB

POWER STEERING FAILS AND WARNING MESSAGE APPEARS FOR BOTH POWER STEERING FAILURE AND ADVANCE TRACK FAILURE. PROBLEM IS INTERMITTENT AND OFTEN, BUT NOT ALWAYS, RESOLVES AFTER SHUTTING CAR OFF, WAITING A MINUTE AND RESTARTING. CAR STILL RUNS BUT HAS NOW POWER STEERING AND IS DANGEROUS TO DRIVE.

POWER ASSIST WARNING, LOSES POWER STEERING

LOSING ALL BRAKES AFTER ABS KICKS IN. WAS TOLD IT NEEDS AN ABS CONTROL MODULE THAT HAS TO BE REPLACED BY THE DEALER.

CAR IS A 2010 FORD FUSION HYBRID 93KMILE. ON NOVEMBER 14, 2019 AT 7AM, CAR WAS APPROACHING TO A TRAFFIC INTERSECTION. CAR DID NOT STOP WHEN APPLY BREAK HIT ON THE BACK OF VAN STANDING ON THE TRAFFIC LIGHT. USED THE HAND BREAK TO SLOW DOWN AND SINCE THE SPEED WAS LOW WHEN HIT THE FRONT VAN. NO MAJOR DAMAGE OCCUR EXCEPT SCRATCH AND ESCAPED FROM ACCIDENT. TOOK TO FORD DEALERSHIP IN EAST WIDSOR, NJ (HALMAN FORD). AFTER DIAGNOSIS THE RESULT SHOWS THE ABS BREAK CONTROL UNIT IS NOT FUNCTIONING AND SHOULD BE REPLACED. IT COST $1588+ TAX. CALLED FORD. THEY TOLD THEY DON'T HAVE ANY PROGRAM FOR THIS ISSUE AND DON'T PROVIDE ANY ASSISTANCE FOR REPAIR.

CAR NO LONGER CONVERTING TO ELECTRIC VEHICLE AS IT USED TO UNDER SIMILAR CIRCUMSTANCES. ONLY TIME IT SWITCHES TO ELECTRIC VEHICLE IS WHEN BRAKE IS DEPRESSED, COASTING DOWN HILL OR AT A STOP. DEALER HAS RUN FORD DIAGNOSTICS AND HAS NO IDEA WHAT IS WRONG. THE SAME ISSUE IS BEING REPORTED ON VARIOUS WEBSITES.

THE ELECTRIC POWER STEERING GEAR BOX HAS FAILED OVER 3 TIMES FOR MY VEHICLE. AS IN THE LAST 5 MONTHS. I EVEN HAD TO GET NEW PARTS. IT COST ME TOO MUCH MONEY AND I SHOULDN'T HAVE TO BE DISHING OUT $1440 FOR A GEAR BOX PLUS LABOR BECAUSE OF A RECALL THAT COULD HELP BUT YOU GUYS DON'T WANNA DO IT BECAUSE THEN IT WILL COST YOU MORE MONEY. SHOULDN'T HAVE PUT OUT A CAR THAT WAS IN THE GUINEA PIG STAGES WITHOUT A BACK UP. IT'S [XXX]. TWICE I WAS DRIVING WHEN IT FAILED. ONE HIGH WAY AND THE OTHER DRIVING DOWN A CITY STREET GOING 25. AND THE OTHER I JUST TURNED MY CAR ON AND IT FAILED. THEN IT SAT IN THE GARAGE FOR 4 MONTHS BEFORE IT COULD GET FIXED BECAUSE THE PART KEPT FAILING. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

CAR IN PARKING LOT. STARED CAR AS NORMAL. STEERING WHEEL LOCKED UP AND WOULD NOT MOVE. TURNED VEHICLE OFF AND RESTARTED. STEERING NOW NORMAL. CAR WAS NOT IN MOTION AT THE TIME. TOOK TO FORD DEALER (MEYERS FORD, ELKTON) THEY SAY IT NEEDS A RACK AND PINION ASSEMBLY. SEEMS LIKE STEERING WHEEL LOCK DID NOT DISENGAGE. TECH AT FORD DEALER SAID THIS WAS THE 2ND CAR THIS WEEK WITH THE SAME PROBLEM.

WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING STOPPED WORKING AND THE CAR BECAME DIFFICULT TO MANEUVER. THE INFORMATION DISPLAY SAID POWER STEERING ASSIST FAULT. AS I TURNED TO GET OUT OF TRAFFIC A SECOND MESSAGE SAID SERVICE ADVANCETRAC.

WHEN MY FUSION HITS A BUMP MY BRAKES PEDAL GOES ALMOST TO THE FLOOR. WHEN I BRAKE HARD AND TURN WHEELS MY BRAKE PEDAL GOES ALMOST TO THE FLOOR. WHEN I BRAKE ON WET PAVEMENT MY BRAKE PEDAL ALMOST GOES TO THE FLOOR. WHEN MY BRAKE PEDAL ALMOST GOES ALL THE WAY TO THE FLOOR AND I HAVE TO PUMP MY TO GET THE CAR TO STOP. THE BRAKES GET BETTER IN A FEW DAYS AFTER ABS VALVES CLOSES. THIS HAS BEEN GOING ON FOR OVER TWO YEARS. THIS HAPPEN TODAY WHEN I WAS STOPPING BEHIND A CAR TO MAKE A TURN AND MY PEDAL WENT TO THE FLOOR AND I WAS JUST ABLE TO STOP IN TIME BEFORE I HIT THE CAR. I KNOW THE ABS MODULE NEEDS TO BE REPLACE AT A COST OF $1200 TO ME. I ALSO KNOW THIS A COMMON PROBLEM IN THE FORD FUSION THAT FORD WILL NOT FIX!

MY FRONT DRIVER SIDE TIRE WAS FLAT AFTER WORK. I DROVE IT DOWN THE STREET TO THE GAS STATION TO USE THE AIR PUMP. ON MY WAY THERE, I STARTED GETTING THE 'SERVICE POWER STEERING NOW' AND A ADVANTRAC LIGHT CAME ON AS WELL. I STILL HAD SOME CONTROL SO I PULLED INTO THE GAS STATION AND AIRED UP THE TIRE. HOWEVER, THE SYSTEM NEVER RESET AFTERWARDS. AT THIS POINT, I HAD NO STEERING CONTROL WHATSOEVER. I RESTARTED IT, DISCONNECTED THE BATTERY, CHECKED FUSES, ETC. NOTHING RESTORED THE STEERING TO THE CAR, AND NOW THE CAR IS UNSAFE TO DRIVE.

I DON'T OWN THIS CAR BUT I WAS SERIOUSLY THINKING ABOUT ACQUIRING THIS CAR TILL WHEN I LOOKED UP THE VIN AND IT HAD AN OLD OPEN RECALL ON THE AIRBAGS THAT THE CAR COMPANY SELLING IT SHOULD ATLEAST TELL YOU THERE IS. I REALIZE FACEBOOK MAY NOT BE THE BEST ONLINE SERVICE TO USE TO BUY A VEHICLE BUT THE DEALERSHIP SHOULD HAVE AT THE LEAST MENTIONED THE RECALL AND WHAT THEY SHOULD HAVE ALREADY DONE WAS HAVE IT TAKEN IN AN FIXED FOR THE SAFETY OF ITS CLIENT ITS CRAZY. PLEASE GET AHOLD OF THE DEALERSHIP WHO OWNS THIS CAR AND TELL THEM TO GET THE RECALL TAKEN CARE OFF THANK YOU. THERE ARE CARS THAT HAVE THIS RECALLS THAT SHOULD BE TAKEN CARE OF AS SOON AS THE OBTAINED THEM. I'VE NOTICED THAT FACEBOOKA CAR MARKETPLACE HAS ALOT OF CARS FOR SALE WITH OPEN RECALLS SOME A COUPLE MONTHS OLD AND SOME OVER 10 YEARS OLD PLEASE LOOK INTO THIS DEALERSHIP ON FACEBOOK TRYING TO SELL CARS WITH RECALLS ON THEM AN YOUNG KID OR OLDER LADY MAY NOT EVEN THINK ABOUT LOOKING UP THE VINS TO SEE IF THERE IS AN OPEN RECALL BUY THE CAR AND THEN POSSIBLE DIE OR GET SEVERELY HURT BECAUSE THESE DEALERSHIPS DIDN'T TAKE CAR OF ALL RECALLS THAT OPEN ON CAR ON THERE LOT. I WOULD NEVER EVER SELL SOMEONE A CAR WITH AN OPEN RECALL EVEN IF IT WAS VERY MINOR, SO HOW CAN THESE DEALERSHIPS GO UNCHECKED SELLING OPEN RECALL CARS, HERE'S THE VIN [XXX] PLEASE FOR GOD SAKE MAKE IT TO WHERE NOBODY CAN SELL A CAR ON ANY WEBSITE WITHOUT GETTING IT FIXED OR EXPLAINING THERE IS ONE AND OFFER TO GET IT FIXED BEFORE THEY BUY OR IF T

THE POWER-ASSISTED STEERING FAIL WHILE DRIVING MAKING THE VEHICLES HARDER TO CONTROL AND ALMOST CRASH

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 60-65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE "ADVANCETRAC SERVICE POWER STEERING NOW" MESSAGE WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 128,005.

POWER STEERING ASSIST FAULT - CAR BECAME ALMOST IMPOSSIBLE TO STEER. THIS ISSUE HAS BEEN RECALLED BY NHTSA FOR MODEL YEARS 2011 THRU 2013, BUT NOT FOR 2010. THIS IS DESPITE THE FACT THAT THERE HAVE BEEN THOUSANDS OF CASES OF THE SAME ISSUE WITH 2010 AND THAT THIS ISSUE IS A SIGNIFICANT SAFETY RISK. THERE NEEDS TO BE A RECALL ON 2010 MODELS ASAP!

I WAS DRIVING MY CAR LIKE NORMAL, AND I LOST ALL STEERING POWER. IT FELT KINDA LIKE MY CAR HAD CUT OFF, BECAUSE OF THE STIFFNESS OF THE STEERING. I WAS PULLING OUT OF A PARKING LOT, ONTO A MAIN STREET WHEN IT HAPPENED. I ALMOST CRASHED INTO PARKED CARS ON THE RIGHT SIDE OF THE STREET (I WAS TURNING LEFT). THE CAR "DINGED" 3 TIMES AND I NOTICED THE CAR SAYS "POWER STEERING ASSIST FAULT & SERVICE ADVANCE TRAC".

WITHOUT NOTICE POWER STEERING FAIL TO PERFORM WHILE DRIVING, IN TWO OCCASIONS I WAS VERY CLOSE TO END IN AN ACCIDENT, GOOD DRIVING SKILL AVOID THIS ACCIDENTS. FORD MADE A RECALL FOR THE 2011 VEHICLE AND NOT FOR THE 2010 WHEN IS EXACTLY THE SAME MECHANICAL PARTS IN BOTH AND THE 2010 PRETTY MUCH HAS AS MANY OR MORE COMPLAINS THAN OWNER OF 2011 AND 2012. IN THE LONG RUN THIS FACTORY DEFECT WILL CLAIM SOME HUMAN LIFE AND FORD WILL HAVE ANOTHER DEAD OVER THEIR SHOULDER. IN ONE CASE THE VEHICLE WAS IN MOTION, IN THE SECOND CASE IT HAPPEN AS SOON I START DRIVING IN MY WAY HOME. IT'S A COMMON MANUFACTURE PROBLEM, FORD KNOWS AS WELL THAN THE GOVERNMENT BUT I'M SURE NOTHING WILL HAPPEN TILL SOMEONE DIE DUE TO THIS PROBLEM. I HAVE CONTACTED THE FORD COMPANY AND THE LOCAL DEALER WITH ABSOLUTELY NO POSITIVE RESULT. SHAME ON FORD AND THE GOVERNMENT. I'M A DISABLE PERSON UNDER PERMANENT DISABILITY AND DRIVE THIS CAR IS PRETTY MUCH AN IMPOSSIBLE UNDER THIS MANUFACTURE MAL FUNCTION RECOGNIZE PROBLEM.

WHILE DRIVING 35 MPH THE VEHICLE LOST POWER STEERING AND DISPLAYED POWER STEERING ASSIST FAULT WARNING MESSAGE. VEHICLE BECAME VERY HARD TO MANEUVER. POWER STEERING HAS NOT RETURNED TO VEHICLE MAKING IT EXTREMELY HARD TO DRIVE AND PRACTICALLY UNSAFE.

I HAD ALREADY GOTTEN MY THROTTLE BODY REPAIRED THE YEAR BEFORE MY CAR STARTED JOLTING AS IF IT WAS MALFUNCTIONING AGAIN. THIS TIME THOUGH THE VEHICLE WOULD JUMP WHEN I TRIED ACCELERATE FROM STOP, RPMS WOULD GO ALL THE WAY UP TO 5 BEFORE SWITCHING GEARS AND THE SPEEDOMETER WOULD MOVE UP AND DOWN WHILE ELECTRICAL LIGHTS FLICKERED. TOOK IT TO FORD AND NOTHING WAS FOUND SO I GOT AN OIL CHANGE AND TRANSMISSION FLUSH. THAT SAME DAY THE CAR STARTED DOING IT AGAIN. I TOOK THE CAR BACK TO FORD THEY OFFERED TO CLEAN THE THROTTLE BODY AND RETURNED THE CAR THE NEXT DAY. NOT EVEN 24HRS AFTER STARTED THE SAME PROBLEM. I TOOK CAR TO AUTO ZONE THEY IMMEDIATELY FOUND AN ERROR FOR THE CAMSHAFT POSITION SENSOR. BROUGHT CAR BACK TO FORD WHERE THEY HAD ME LEAVE IT FOR TWO DAYS FOR THE TRANSMISSION TECH TO LOOK AT IT. THEY THEN SAID OIL HAD LEAKED ONTO THE SENSOR CAUSING THE CAR TO DRIVE THAT WAY. REPLACED THAT AND THE HEAD THAT WAS LEAKING. CAR WAS STILL JOLTING AND DRIVING AS IF THROTTLE BODY WAS MESSED UP BUT WORSE. I BROUGHT MY CAR BACK THAT SAME WEEK THEY FOUND A SENSOR THAT NEEDED TO BE REPLACED IN THE TRANSMISSION. THIS WHOLE WHILE I WAS 8-9 MONTHS PREGNANT AND ENDED UP SPENDING 1200 DOLLARS ON SOMETHING THAT SHOULD'VE BEEN FIXED THE FIRST TIMR AND IN MY OPINION A SIDE EFFECT FROM THE CAR HAVING A DEFECTIVE THROTTLE BODY FOR SO LONG BEFORE THEY ALLOWED IT TO BE FIXED.

THE FAN MOTOR CUTS IN AND OUT. WE GAVE REPLACED IT 3 TIMES AND AFTER ABOUT 6 MONTHS IT WILL CUT IN AND OUT RANDOMLY UNTIL EVENTUALLY THERE IS NO FAN RUNNING AT ALL. IT DOES NOT SEEM VERY SAFE IF THE WIRES OR MOTOR CONTINUE TO SHORT OUT. CHANCE OF A FIRE? PLEASE ADVISE IF ANY RECALLS FOR THIS PROBKEM.

POWER STEERING FAULT INDICATOR CAME ON AND THE STEERING WAS INOPERATIVE. SHUT THE CAR OFF, RESTARTED AND THE PROBLEM CLEARED.

WHILE IN MOTION POWER STEERING MESSAGE APPEAR ON DASHBOARD, AND STEERING HAS HARD. TOOK CAR TO DEALER AND THEY STATED THAT I NEEDED TO REPLACE THE STEERING AND PINION. BUT WHEN I GOT THE CAR BACK FROM THE DEALER AND STEERING WAS WORKING. ISSUE CAME BACK A WEEK LATER AND I TOOK THE CAR TO A LOCAL MECHANIC THAT STATED THAT THE DEALER PROBABLY RESET THE CODES OR COMPUTER. HE CHECK THE STEERING AND CABLING AND FOUND NO ISSUE. HE RESET THE COMPUTER CODE AND THE ISSUE WENT AWAY. TWO WEEKS LATER AFTER MY TIRE BECAME LOW THE SAME ISSUE HAPPEN. IT SEEMS THAT THE STEERING KEEPS ERRORING OUT OR GETTING SOME TYPE OF MESSAGE CAUSING IT TO SHUTDOWN UNTIL THE CODE IS RESET.

I WOULD TURN THE CAR ON AND ON MY DASH IT WOULD SAY POWER STEERING SENSOR FAULT. PLUS IT WOULD BE HARD TO STEER WHEN DRIVING SOMETIMES. THEN AT TIMES WHEN I WOULD TURN OFF THE CAR IT WOULD BE NORMAL DRIVING. FOR ABOUT THE LAST WEEK AND HALF IT WOULD THEN THROW ANOTHER CODE. SERVICE ADVANCE TRACTION CONTROL. I TOOK MY VEHICLE TO A GARAGE CALLED AAMCO. 2006 WYOMING AVE IN WYOMING PA. 18644 SPOKE TO A TECHNICIAN NAMED [XXX]. DIDN'T CAUSE PHYSICAL DAMAGE TO THE VEHICLE AND DON'T UNDERSTAND WHY THE 2010 WASN'T ON THE RECALL LIST. IM ONLY AVAILABLE AFTER 4PM M-F. MY MOM CAN HELP YOU IF I'M AT WORK. HER NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PURCHASED THIS VEHICLE USED FROM A LOCAL AUTHORIZED DEALER. THE DAY AFTER I GOT IT HOME (APRIL 22, 2019) I RECEIVED A DASH WARNING OF "POWER STEERING ASSIST FAULT" UPON STARTING. THE STEERING WAS STIFF, AS IS TYPICAL WITH A LOSS OF POWER STEERING, BUT THE WARNING WENT AWAY UPON RESTART. THIS HAPPENED APPROXIMATELY ONCE A MONTH UNTIL OCTOBER 25, 2019, WHEN I RECEIVED THE WARNING WHILE DRIVING AND EXPERIENCED A DANGEROUS LOSS OF POWER STEERING. I MANAGED TO LIMP MY CAR HOME SAFELY. THE WARNING HAS SINCE NOT GONE AWAY AND THE VEHICLE IS PRETTY MUCH RENDERED USELESS IN TERMS OF DRIVING IT SAFELY. I KNOW THAT OTHER FORD FUSIONS IN VARYING YEARS HAVE BEEN RECALLED FOR THIS SAME ISSUE. THIS YEAR NEEDS TO BE INVESTIGATED AGAIN. THERE ARE COUNTLESS SIMILAR COMPLAINTS RELATING TO 2010 FUSIONS ONLINE, ALL YOU HAVE TO DO IS LOOK FOR THEM.

YESTERDAY I STARTED MY CAR AND MY TRACTION CONTROL LIGHT CAME ON AND MY STEERING WAS FINE THEN I WAS DRIVING DOWN THE ROAD AND MY STEERING BECAME HARDER TO CONTROL. I PARKED AT A FRIENDS HOUSE FOR THE NIGHT AND WHEN I WENT TO DRIVE MY CAR AGAIN THE NEXT DAY I COULD BARELY STEER AND MY CAR BEGAN TO GRIND AND MAKE A LOUD SCREECHING NOISE. I THEN WENT TO THE STORE AND BOUGHT POWER STEERING FLUID JUST TO FIND OUT MY SYSTEM IS ELECTRIC. SO NOW I HAVE BARELY ANY STEERING.... AND MY HOUSE AND COLLEGE IS 1 1/2 HOURS FROM EACH OTHER. AND BEING A COLLEGE STUDENT I DON'T HAVE THE MONEY TO REPLACE THE PART THAT'S BROKEN.

THE POWER STEERING ASSIST FAULT CODE CAME ON. THE CAR WAS SITTING IN THE DRIVEWAY WHEN THIS HAPPENED

VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERING WHILE IN MOTION DRIVING AT APPROXIMATELY 30 MPH. ONCE STOPPED, THE POWER STEERING RESUMED FUNCTIONING FOR A SHORT TIME. WHEN THE VEHICLE WAS NEXT STARTED, THE STEERING WHEEL WAS SEIZED AND WOULD NOT TURN AT ALL. VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

WE HAVE RECEIVED SEVERAL RE-CALL NOTICES FOR THE TAKATA AIRBAG ISSUE IN OUR 2010 FORD FUSION OVER THE LAST SEVERAL YEARS. WE HAVE SPOKEN WITH OUR LOCAL FORD DEALERSHIP SEVERAL TIMES ALSO, BUT OUR VEHICLE STILL HAS NOT BEEN SERVICED. WE ALSO JUST RECEIVED A LETTER FROM THE FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLES AND USDOT STATING THAT "ACCORDING TO RECORDS FROM FORD, YOU HAVE NOT YET RESPONDED TO THIS SAFETY RECALL TO HAVE THE NECESSARY FREE RECALL REPAIRS MADE." THIS IS NOT TRUE, AS WE STATED ABOVE. WE LIVE IN FLORIDA WHICH, ACCORDING TO THIS WEBSITE, IS IN ZONE A, AND SINCE OUR VEHICLE IS A 2010 MODEL, WE BELIEVE THAT WE SHOULD HAVE BEEN HIGH ON THE PRIORITY LIST FOR THIS RE-CALL FIX. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE WITH THIS ISSUE.

ADVANCE TRAC LIGHT AND POWER STEERING LIGHT CAME ON THIS MORNING DONT KNOW WHY CAR DOESN'T TAKE POWER STEERING FLUID THIS IS THE FIRST TIME THIS HAS HAPPENED SINCE 2015 WHEN I FIRST PURCHASED IT.

WELL I GET OUT THIS MORNING TO TAKE MY KIDS TO SCHOOL WHEN I CRANK THE CAR AND WE START RIDING THE SERVICE ADVANCETRAC LIGHT CAME ON IN BLANK THEN THE SERVICE POWER STEERING LIGHT CAME ON. SO AFTER I DROP THEM OFF I WAS ON MY WAY HOME THE LIGHT CONTINUE TO BLINK AS I PULLED UP IN MY DRIVEWAY THE STEERING WHEEL START TO GET HARD TO STEER SO I'LL PARK GOT OUT WELL SO I'LL PART POP THE HOOD GOT OUT AND CHECK FOR POWER STEERING ON TO REALIZE THAT IS NOT ONE BECAUSE IT'S ELECTRIC. SO WHEN I LOOK ONLINE TO MY SURPRISE EVERYBODY WITH A FORD FUSION IS HAVING THE SAME AS A PROBLEM DIFFERENT YEAR DIFFERENT ENGINE SIZE BUT SAME PROBLEM NO ONE SEEMS TO HAVE A SOLUTION BECAUSE IT'S MANY THINGS THAT CAN CAUSE THE PROBLEM IS VERY STRESSFUL I THINK Y'ALL SHOULD HAVE THAT ON RECALL TO HELP BETTER ASSIST PEOPLE WITH THE PROBLEMS. UNFORTUNATELY I HATE THE FACT THAT MY MY WARRANTY IS UP AS FATHER WITH A FAMILY OF FIVE DON'T HAVE THE MONEY TO AFFORD TO PAY FOR TO GET IT FIXED.

POWER STEERING ASSIST FAULT GOES ON SEVERAL TIMES A WEEK AND IS ACCOMPANIED BY A LOSS OF POWER STEERING. IN FACT, MY STEERING TIGHTENS UP SO MUCH THAT I DON'T THINK I COULD DRIVE THE CAR. SO FAR, THIS HAS ONLY HAPPENED WHEN I FIRST START THE CAR. THE STEERING RETURNS TO NORMAL IF I TURN THE CAR OFF, MOVE THE STEERING WHEEL FROM SIDE TO SIDE SHARPLY AND THEN TURN THE CAR ON AGAIN. ONCE I WAS ABLE TO GET THE POWER STEERING TO WORK WHILE THE CAR WAS STILL RUNNING BY JUST ABRUPTLY TURNING THE STEERING WHEEL TO ONE SIDE. I SAW THAT SOME HAVE HAD THIS HAPPEN ON THE FREEWAY. THIS HAS NEVER HAPPENED TO ME, BUT I CANNOT IMAGINE WHAT I WOULD DO IF IT DID. I HAVE A PICTURE OF THE ERROR MESSAGE ON MY CELL PHONE THAT I TOOK ON OCTOBER 6, 2019. MY CAR HAD 129,839 MILES ON IT AT THE TIME. RESEARCH TELLS ME THAT THIS REPAIR WILL COST $1440 OR SO, WHICH IS COMPLETELY UNAFFORDABLE FOR ME. WHY IS THIS NOT RECALLED WHEN IT SEEMS TO BE HAPPENING SO OFTEN? MY FRIENDS DO NOT FEEL SAFE DRIVING WITH MY ANYMORE AND REFUSE TO RIDE WITH ME. I LOVED THIS VEHICLE, BUT I AM BEGINNING TO RUE THE DAY THAT I PURCHASED IT. I JUST PUT IN $445.00 REPAIRING SOME OXYGEN ISSUE, THE DRIVER'S SIDE BLINKER, AND THE WINDSHIELD WIPER FLUID LINES. I WAS GIVEN AN ESTIMATE OF $499.00 TO REPLACE MY FRONT PASSENGER HEAD LIGHT UNIT BECAUSE IT GETS CONDENSATION IN IT AND THEY CAN'T JUST REPLACE A SEAL. HOWEVER, NONE OF THESE IS THE SAFETY ISSUE THAT I FEEL THE POWER STEERING GOING OUT WOULD BE. I FEEL FORD SHOULD DEFINITELY BE

ABS CONTROL MODULE MALFUNCTION. MAKES BRAKE PEDAL EXTRA SPONGY AND HARD TO BRAKE

ALL OF A SUDDEN ONE DAY ONE LIGHTS ON MY RADIO WENT OUT SCREEN IS BLANK MY AIR / HEAT GO IN AND OUT INTERMITTINGLY MY HORN ALSO IS NO LONGER WORKING NONE OF MY OUTLETS HAVE POWER . I HAVE HAD A SYSTEM TEST DONE SEVERAL TIMES AND NOTHING CAN BE FOUND . I LOOKED ON LINE I SEE THAT OVER 100 PEOPLE WITH THE SAME CAR AND YEAR HAVING THE SAME ISSUES AND THIS IS VERY COSTLY AND AS A CONSUMER AND THIS NEEDS BE RECALLED .

POWER STEERING WENT OUT WHILE DRIVING (CITY STREETS, WHILE TURNING). PUT THE CAR IN PARK AND TURNED OFF VEHICLE. THIS HAPPENED AND WORKED A TOTAL OF 3 TIMES IN THE SPAN OF 3 WEEKS. NOW, COMPLETE FAILURE AND NONE OF THIS WORKS. NO FLUID LOSS EXPERIENCED. NO WHINING OR GRINDING NOISES EXPERIENCED. POWER STEERING ASSIST FAULT IN DASH READOUT.

ANTI LOCK BRAKE PUMP FAILURE. BRAKES FAILED, WENT TO FLOOR, ALMOST CRASHED CAR. NUMEROUS COMPLAINTS ONLINE, COMMON PROBLEM AND SAFETY ISSUE FORD SHOULD FIX.

THERE IS AN ACTIVE RECALL 9/7/2010-2/28/2012 MANUFACTURED FORD FUSIONS. WHICH IS FOR SUDDEN LOSS OF POWER STEERING. MY CAR WAS PARKED AND WHEN STARTING VEHICLE THE 'POWER STEERING ASSIST' MESSAGE CAME ON, I ATTEMPTED TO TURN VEHICLE OFF AND RESTART WITH NO CHANGE. VEHICLE HAS ABSOLUTELY NO POWER STEERING, CAN'T STEER, THERE IS NO FUNCTIONALITY OF ANY POWER WHATSOEVER. DUE TO THE FACT MY CAR'S MANUFACTURING DATE IS 3/2010 IT DOESN'T FALL INTO THE RECALL PARAMETERS, BUT HOWEVER IT IS EXHIBITING THE SAME EXACT ISSUES NOTATED IN THAT RECALL.

THIS IS A FOLLOW-UP FOR COMPLAINT NHTSA ID NUMBER: 11268899. AT THIS POINT THE POWER STEERING ISSUE IS CONSTANT. RESTARTING THE CAR DOESN'T MAKE THE ISSUE GO AWAY. THE CAR IS NOW NOT SAFE TO DRIVE.

WHILE DRIVING AT LOW SPEED A CHIME WENT OFF AND I LOST THE POWER STEERING. THE CONTROL PANEL SAID POWER STEERING ASSIST. I WAS ABLE TO SAFETY PULL OVER AND GET HOME. IT HAPPENS OFF AND ON AND WHEN I TOOK IN FOR SERVICE NOTHING COULD BE FOUND. I AM TERRIFIED TO DRIVE THIS CAR

POWER STEERING ASSIST FAILURE WHILE DRIVING. COMPLETE LOSS OF STEERING WITHIN SECONDS OF WARNING ON DASHBOARD. EXTREMELY LUCKY TO HAVE NOT CAUSED A SERIOUS ACCIDENT OR DEATH. VEHICLE WAS DRIVEN INTO A PARKING LOT WITH EXTREME DIFFICULTY AND TOWED TO A FORD DEALERSHIP FOR REPAIRS. VERIFIED AS INTERNAL RACK FAILURE. ENTIRE UNIT WAS REPLACED. AFTER RESEARCH SHOWING THOUSANDS OF FAILURES FOR THIS PART THIS SHOULD BE SAFETY RECALL BEFORE SOME ONE IS SERIOUSLY INJURED OR KILLED.

THE BREAK PEDAL GOES TO THE FLOOR. IT DOES NOT BREAK AT ALL. THIS ISSUE STARTED AFTER AN ABS EVENT. I CHANGED THE MASTER CYLINDER AND ROTORS/PADS WITH OUT LUCK. I TRIED TO BLEED THE ABS PUMP USING A SCAN TOOL AND NO CHANGES.

DRIVER SIDE DOOR HANDLE WILL NOT OPEN FROM THE INSIDE. DOOR WILL UNLOCK AND DOOR HANDLE CAN BE PULLED BUT DOES NOT ACTIVATE THE MECHANISM THAT OPENS THE DOOR. NEED TO USE A PASSENGER DOOR OR ROLL DOWN THE WINDOW TO OPEN FROM OUTSIDE DOOR HANDLE.

POWER STEERING ASSIST FAULT. THIS HAS OCCURRED 3 TIMES. THE WARNING SHOWED WHEN I STARTED THE CAR. THE CAR WAS THANKFULLY NOT IN MOTION. THE FIRST TIME APPROXIMATELY 4 MONTHS AGO I CLEANED OFF THE BATTERY CABLE PER A GOOGLE SEARCH AND THE POWER STEERING WAS OK THE NEXT TIME I STARTED THE CAR. CLEANING THE CABLES WAS PROBABLY NOT REALLY A FIX - JUST A COINCIDENCE. A MONTH AND A HALF AGO IT HAPPENED AGAIN. I STARTED THE CAR AND GOT THE WARNING AND NO POWER STEERING. I TRIED AGAIN A FEW HOURS LATER AND EVERYTHING WAS OK. I CALLED THE DEALERSHIP AND WAS TOLD UNLESS THE WARNING LIGHT WAS ON THERE WAS NOTHING THEY COULD DO TO DIAGNOSE THE PROBLEM. THE MOST RECENT INCIDENT HAPPENED A WEEK AND A HALF AGO. THIS TIME THE WARNING CAME ON AND REMAINED ON. THE CAR HAS BEEN TOWED TO THE DEALERSHIP BUT I DO NOT HAVE AN ESTIMATE FOR REPAIR AT THIS TIME. MY 2010 FORD FUSION ONLY HAS 37,000 MILES ON IT.