2010 Ford Fusion complaints

THE BRAKING SYSTEM NEAR FAILURE THAT PUTS DRIVERS AND THEIR FAMILY AT RISK THAT FORD SEEMS TO THINK IS NO BIG DEAL . THE CAR IS UNSAFE TO DRIVE AND YET THE ADVANCE NOTICE IS ALL THEY HAVE DONE. I WAS TOLD MONTHS BACK THAT THEY WOULD BE RECALLING AT THE END OF THE 3RD QUARTER TO ADDRESS AND FIX ISSUE. WELL HERE WE ARE NEARING THE END OF THE 4TH QUARTER AND THEY NOW SAY IT WILL BE ADDRESSED BY THE END OF 1ST QUARTER OF 2021. I HAVE CONTACTED MY DEALER AND THEY REFERRED ME TO CORPORATE AND THEN THE CORP. REP HAD NO ANSWERS EITHER. I FEEL BRAKE PEDAL TRAVEL AND DECREASED BRAKING PERFORMANCE IS A SERIOUS ENOUGH ISSUE WHERE PUSHING BACK DATE O RECALL SHOULD NOT BE ALLOWED AND FORD NEEDS TO MAKE A GREATER EFFORT TO FIX. AND WHY HAS THIS GOVERNMENT AGENCY PUSHED FOR A MORE COMPREHENSIVE SOLUTION?

MY POWER STEERING ASSIST QUIT WORKING WHILE DRIVING ON A CITY STREET JUST AFTER EXITING THE HIGHWAY. FORTUNATELY I WAS ABLE TO GET THE VEHICLE HOME WITOUT INCIDENT. I'VE READ VARIOUS COMPLAINTS REGARDING THE SAME FROM OTHER 2010 FUSION OWNERS. I TOOK IN FOR REPAIR AND WAS QUOTED $1600.00 TO REPAIR. THE CAR IS MOST LIKELY NOT WORTH THAT MUCH BUT I CAN'T AFFORD A NEW ONE OR FIX THIS ONE. I'VE RELIGIOUSLY MAINTAINED THE VEHICLE BRAKES TIRES TIE RODS ETC. AND NOW I HAVE SCRAP IT BECAUSE IT'S NOT SAFE TO DRIVE. I'M HOPING THAT THIS ISSUE WITH MY FUSION IS SOMETHING THAT WILL BE RECALLED

THE BRAKES STOP WORKING, OR AT LEAST THE POWER PART DID. THE ABS AND OTHER BRAKE-SYSTEM WARNING LIGHTS LIT UP ON THE DASHBOARD. I COULD GET THE VEHICLE TO BRAKE ONLY BY PUSHING THE PEDAL AS FAR AS IT WOULD GO. IT WAS SIMILAR IN FEEL TO A CAR WITH NO POWER. I DOUBT THIS THIS WOULD NOT HAVE BEEN ENOUGH TO STOP ME IN TIME HAD I BEEN GOING OVER 30 MPH OR TRYING TO NAVIGATE A CURVE. I HAD TO TURN OFF THE IGNITION AND RESTART IT FOR IT TO CLEAR. SOMETHING SIMILAR WHAT THIS ARTICLE DESCRIBES WHEN IT HAPPENED I HAD JUST BACKED UP AND HAD THEN PULLED FORWARD OUT OF A PARKING LOT ONTO THE STREET WHEN I REALIZED I COULD NOT STOP NORMALLY HTTPS://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2010/02/FORD-ISSUES-PROMPT-FIX-FOR-FUSION-HYBRID-BRAKES/INDEX.HTM

THE BRAKE ARE EXHIBITEING THE SAME ISSUE AS NHTSA CAMPAIGN #19V904000. RARELY, THE BRAKE PEDAL WITHOUT WARNING WILL DROP TWO INCHES TO WITHIN 1/2 INCH FROM THE FLOORBOARD. THIS STARTED AFTER WE HAD THE BRAKES PROFESSIONALLY FLUSHED WITH THE RECOMMENDED AND WHAT THE MASTER CYLINDER CAP INDICATED DOT 3. MY VIN IS NOT ON THE NHTSA LIST, BUT THE PROBLEM IS IDENTICAL. CURRENTLY IN THE SHOP HAVING THE COMPLETELY FLUSHED WITH DOT 4. STARTED ABOUT A YEAR AND A HALF AGO, BUT ONLY BECAME AWARE OF THE FIX YESTERDAY.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT CALLED ON BEHALF OF HER GRANDSON. THE CONTACT STATED THAT WHILE HER GRANDSON WAS REVERSING OUT THE DRIVEWAY, THE STEERING WHEEL CEASED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE CONTACT STATED THAT HER NEPHEW A CERTIFIED MECHANIC DIAGNOSED THE FAILURE HOWEVER, SHE WAS UNAWARE OF THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

DRIVER'S DOOR WILL NOT OPEN FROM INSIDE. THE DOOR CAN ONLY BE OPENED WITH THE OUTSIDE HANDLE. THIS HAPPENED WHILE TRYING TO GET OUT OF THE VEHCILE IN A PARKING LOT.

WHILE DRIVING CAR GOT POWER STEERING ASSIST FAIL WARNING AND STEERING BECAME ALMOST IMPOSSIBLE, RESTARTED CAR AND IT CLEARED THE FIRST TIME BUT HAS RETURNED AND WILL NOT CLEAR MAKING IT NEARLY IMPOSSIBLE TO STEER CAR.

WHILE DRIVING HOME FROM THE STORE AN ERROR MESSAGE WAS DISPLAYED INDICATING THAT THE POWER STEERING NEEDED TO BE SERVICED "NOW". THIS SAME ISSUE OCCURRED IN MAR OF 2017 WHEN I FILED A COMPLAINT (NHTSA ID NUMBER: 10959746). I HAD THE MATTER REPAIRED AT MY COST AS THIS MODEL YEAR WAS NOT PART OF THE FORD RECALL. (ONLY 2011 AND 2012 MODEL YEARS WERE RECALLED). 3.5 YEARS LATER THE SAME ISSUE HAPPENED AGAIN. THE ISSUE WAS RELATED TO THE EPAS MOTOR MOUNTED. ONCE AGAIN, I WILL HAVE TO PAY OUT $2500 TO REPAIR A PART THAT IS NOT FUNCTIONING AFTER 3.5 YEARS AND 40K MILES OF WEAR. THIS REPRESENTS A SERIOUS FLAW IN THE SAFETY OF THIS VEHICLE. ON THE RACK.

I STARTED MY CAR UP AND THE BRAKE , BRAKE LIGHT,ABS,AND TRACTION CONTROL LIGHT CAME ON AND EV DON'T TURN ON,NO BACK UP CAMERA

MY BREAKS HAVE BECOME SQUISHY. EVERY TIME APPLIED. I WAIT IMPATIENTLY FOR A SWIFT RESOLUTION.

POWER STEERING FAILED

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE VISITING OUT-OF-STATE IN PA, DRIVING AT 35-45MPH, THE 'SERVICE POWER STEERING' WARNING LIGHT CAME ON, BUT STEERING STILL WORKED. BUT WHEN THE KEY WAS TURNED OFF & BACK ON, THE POWER STEERING WAS TOTALLY GONE'NO POWER STEERING ASSIST AT ALL! THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING ANGLE SENSOR (BUILT INTO THE AIRBAG CLOCKSPRING, UNDER STEERING WHEEL) WAS REPLACED. POWER STEERING WAS RESTORED'. ONLY FOR ABOUT 6 OR 7 MILES OF MECHANIC TEST DRIVE & CONTACT'S PICKING UP REPAIRED VEHICLE. HOWEVER, NEXT DAY AS CONTACT WAS JUST STARTING OUT ON THE 1300 MILE TRIP BACK HOME TO KS, THE 'SERVICE POWER STEERING' WARNING LIGHT AGAIN CAME ON. BASED ON EARLIER EXPERIENCE, THE CONTACT ASSUMED THE POWER STEERING WOULD REMAIN OPERABLE (EVEN WITH THE SERVICE LIGHT ON) UNTIL THE KEY IS TURNED OFF. SO, HE CONTINUED TO DRIVE TOWARD HOME WITHOUT TURNING OF THE IGNITION'AND THE POWER STEERING CONTINUED TO WORK. WHEN, AFTER 675 MILES OF TRAVEL, CONTACT STOPPED AT MOTEL FOR THE NIGHT & TURNED OFF THE KEY, THE POWER STEERING WAS TOTALLY GONE AGAIN (NO POWER ASSIST!). CONTACT COMPLETED THE REMAINING 625 MILES THE FOLLOWING DAY'.BUT WITHOUT POWER STEERING! UPON ARRIVAL AT HOME, VEHICLE WAS TAKEN TO MIDWEST FORD (1100 E 30TH AVE, HUTCHINSON, KS 67502, (800) 530-5789) FOR FAILED POWER STEERING TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK AND BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL CEASED IN THE LOCKED POSITION WHILE ATTEMPTING TO DRIVE. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THERE WAS A RECALL ON THE STEERING FOR THE PREVIOUS YEAR VEHICLE HOWEVER, HER VEHICLE YEAR WAS NOT INCLUDED. THE CONTACT CALLED BALISE FORD OF CAPE COD (90 HIGH SCHOOL RD EXT, HYANNIS, MA 02601) AND INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT SHE WOULD RECEIVE A CALLBACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,678.

FUSION BRAKES BECAME VERY SPONGY LAST YEAR CALLED THE DEALER, TOOK CAR IN THEY REPORTED "RESETTING THE BRAKE SENSOR", AND BRAKES WERE FUNCTIONING SATISFACTORY. 2 WEEKS AGO, PROBLEM RETURNED ON A TRIP OF 500 MILES, THOUGHT BRAKES WERE LOOSING FLUID, CHECKED FLUID WAS FINE. PUMPED BRAKES IN PARK VERY HARD X 5-10 REPS X 3 SETS , BRAKE PARTIALLY RETURNED. ARRIVING HOME BRAKES FUNCTIONED FAIR. NOW PAST 2 DAYS UNABLE TO RESET BRAKES AND THEY ARE VERY SPONGY, VERY RISKY FOR TRAVEL AND PERFORMING UNEXPECTED STOPPING. FORD SERVICE REPORTS SOME OF THESE VEHICLES ARE UNDER RECALL SOME ARE NOT?? I WILL REDRESS THIS WITH DEALER THIS WEEK. NOW STEERING FAULT IS SHOWING UP, LOOSES ASSIST WHILE DRIVING , MAKES PARKING AND AVOIDANCE MANEUVERING DIFFICULT AND DANGEROUS. AGAIN SOME VEHICLES UNDER RECALL NOT MINE ??

I WAS DRIVING MY VEHICLE ONE SATURDAY MORNING AND THE BRAKE PEDAL WENT DOWN TO THE FLOOR AND AFTER I PUMPED THE BRAKES A FEW TIMES THE BRAKES STARTED TO WORK AGAIN SO I IMMEDIATELY CALLED A MECHANIC TO TAKE A LOOK AT IT

I WAS AT A PARKING LOT AND WAS PULLING OUT IN REVERSE WHEN MY CAR WAS STILL MOVING BACKWARDS WITHOUT STOPPING BECAUSE THE BRAKE PEDAL WENT TO THE FLOOR AND I PULLED THE E-BRAKE. I TURNED OFF THE ENGINE AND TURNED IT BACK ON AND THE BRAKES WERE WORKING AGAIN AND I WENT TO AN EMPTY ROAD AND TESTED MY BRAKES AND REALIZED THAT WHEN I WENT REVERSE MY BRAKES WEREN'T WORKING. I TESTED IT AGAIN AFTER A COUPLE HOURS AND IT WORKED FINE BUT SOON AFTER THAT IT STOPPED WORKING AGAIN. I HAVE BEEN TOLD THAT IT IS THE HYDRAULIC CONTROL UNIT (HCU).

PRESSED ON BRAKE PEDAL TO STOP FOR TRAFFIC LIGHT AND ALARM CHIME SOUNDED. THE DASHLIGHTS FOR ABS SYSTEM AND SKID CONTROL LIT UP ALONG WITH WARNING TO HAVE ADVANCE BRAKING SYSTEM SERVICE. BRAKE PEDAL WENT TO FLOOR BUT I WAS ABLE TO STOP VEHICLE IN NON EMERGENCY SITUATION BUT JUST BARELY AVOIDED REAR END CAR IN FRONT OF ME. I WAS TRAVELING ABOUT 20-25MPH. PULLED CAR TO SIDE OF ROAD AND TURNED OFF KEY AND THEN RESTARTED. DASH CODES CLEARED AND CAR OPERATED NORMALLY SINCE. I WOULD NOT HAVE BEEN ABLE TO STOP VEHICLE IN AN EMERGENCY SITUATION. NHTSA RECALL COVERS THIS PROBLEM FOR THE SAME FORD MODEL VEHICLES AS MINE BUT MY VIN IS EXCLUDED. PLEASE EXTEND THE COVERAGE TO MY VIN

PROBLEM STARTED ABOUT JUNE 2020. ABS & TRACTION SYSTEM WARNING LIGHTS COME ON AT ENGINE START. BRAKE PEDAL TRAVEL IS LONGER THAN NORMAL IN ON ROAD USE. APPEARS TO BE THE SAME AS FORD RECALL NO.19S54 BUT THIS (FUSION HYBRID) CAR ISN'T COVERED.

POWER STEERING QUIT WORKING. DROVE 1/2 A MILE ON CITY STREETS AND PARKED IN A PARKING LOT. RETURNED 20 MIN. LATER AND AS I WAS STARTING THE CAR THE MESSAGE 'POWER STEERING ASSIST FAULT' WARNING CAME ON. NO POWER STEERING AT ALL. TRIED RESTARTING SEVERAL TIMES WITH NO CHANGE. DROVE HOME WITH NO POWER STEERING. HAVE TRIED SEVERAL DAYS WITH THE SAME WARNING GIVEN AND STILL NO POWER STEERING WORKING.

THE POWER STEERING HAS BEEN GOING IN AND OUT FOR WEEKS. IN THE PAST TWO WEEKS, EVERY TIME I START THE CAR, THE POWER STEERING FAULT ERROR LIGHTS UP ON MY DASHBOARD AND I CANNOT MOVE MY STEERING WHEEL UNTIL I TURN OFF MY VEHICLE AND START THE CAR AGAIN. TODAY, I ATTEMPTED TO START MY CAR 5 TIMES, THE POWER STEERING ERROR MESSAGE SHOWED EACH TIME, AND I WAS NEVER ABLE TO MOVE MY STEERING WHEEL. AFTER WAITING SEVERAL HOURS, I WAS ABLE TO MOVE MY CAR. SINCE THE ISSUE HAS NOW GROWN TO BE THIS SEVERE, I'M FEARFUL THAT THE POWER STEERING IS NOW GOING TO GO OUT WHILE I'M DRIVING.

I WAS DRIVING THE CAR HOME FROM WORK AND ALL OF A SUDDEN THE DASH BOARD CHIMES ABOUT AN ERROR CODE INVOLVING THE POWER STEERING ASSIST. SHORTLY AFTER, IT JUST QUITS WORKING. IT WAS ONE OF THE MOST TERRIFYING EXPERIENCES I HAVE EVER HAD. IT HAPPENED SO FAST I THOUGHT I WAS GOING TO CRASH. I THANK GOD I WAS ONLY A COUPLE OF BLOCKS FROM HOME. IT WAS SO INCREDIBLY HARD TO TURN ON THE ROAD THAT I LIVED ON, I USED EVERY OUNCE OF STRENGTH THAT I HAD. I HAVE NO IDEA HOW I WAS ABLE TO DO IT. I AM SO INCREDIBLY THANKFUL THAT I WASN'T ON THE INTERSTATE GOING A NORMAL SPEED, OR WORSE, HAVING MY LOVED ONES WITH ME WHEN IT HAPPENED. I WAS SO SCARED, I DIDN'T KNOW WHAT WAS GOING TO HAPPEN. AFTERWARDS, I STARTED GOOGLING AND I STUMBLED UPON RECALLS FOR THIS PARTICULAR ISSUE. I CALLED THE DEALERSHIP THE NEXT DAY AND THEY TOLD ME THAT MY MODEL YEAR DOES NOT QUALIFY BASED ON THE VIN NUMBER. I DO NOT UNDERSTAND HOW IT DOESN'T QUALIFY SINCE, IT IS THE EXACT SAME PROBLEM THAT WAS DOCUMENTED IN THOUSANDS OF IDENTICAL MODELS. I AM AT A COMPLETE LOSS AS TO WHY MY LIFE IS NOT AS IMPORTANT AS SOMEONE ELSES BASED ON A VIN NUMBER OR MODEL YEAR. THIS CAR IS NOT SAFE! IT IS NOT EVEN DRIVEABLE AND I DO NOT HAVE THE FUNDS TO HAVE IT FIXED. EVEN IF I DID, I DO NOT TRUST THIS CAR WHAT SO EVER. I FEEL THAT IT SHOULD BE COVERED REGARDLESS, CONSIDERING THAT MY SAFETY WAS COMPRIMISED DUE TO A FAULTY PRODUCTION. HOW ARE THEY NOT RESPONSIBLE? ***FORD NEEDS TO BE HELD ACCOUNTABLE***

I WAS DRIVING TO CLASS WHEN I GOT A 'LOW TIRE PRESSURE' LIGHT ON MY DASH. AS I WAS LATE FOR CLASS, I DID NOT ADDRESS IT. AFTER CLASS, I WAS ON MY WAY HOME TO PUT AIR IN THE TIRE WHEN MY POWER STREERING WENT OUT. LUCKILY, I WAS NOT ON A BUSY STREET AND WAS DRIVING SLOW OR ELSE I PROBABLY WOULD HAVE CAUSED AN ACCIDENT. I MANAGED TO DRIVE THE CAR HOME AND PUT AIR IN THE TIRE, AS I HAVE READ THAT LOW TIRE PRESSURE WILL SOMETIMES SET OFF THE POWER STREERING. THE LOW TIRE PRESSURE SENSOR WENT OFF BUT I STILL DO NOT HAVE POWER STEERING. I HAVE TRIED TO RESET MY CAR BY DISCONNECTING THE BATTERY FOR OVER AN HOUR AND NOTHING HAPPENS. I FIND IT EXTREMELY DANGEROUS THAT THE POWER STREERING WILL TURN OFF WITH NO PRIOR WARNING. IF I WAS ON AN HIGHWAY OR BUSY STREET, I SURELY WOULD HAVE CAUSED AN ACCIDENT. WHEN THE POWER STREERING WENT OUT, I WAS DRIVING ABOUT 25 MPH ON A CITY STREET IN A RESIDENTIAL AREA. I AM JUST LUCKY TO HAVE BEEN DRIVING IN SUCH CONDITIONS AND NOT ON A HIGHWAY OR INTERSTATE.

THE VEHICLE ABS MODULE FAILED AT ABOUT 80,000 MILES, RESULTING IN DELAYED AND MORE DIFFICULT BRAKING. THIS COULD CAUSE THE VEHICLE TO NOT BRAKE PROPERLY AND HAS RESULTED IN DOCUMENTED ACCIDENTS. THIS PROBLEM IS RELATED TO FORD RECALL #19S54 AND NHTSA CAMPAIGN ID 19V904000. THE FORD DEALERSHIP MECHANIC SAID THAT THE PROBLEM WITH THE BRAKES EXHIBITED THE SAME MANUFACTURING DEFECT AS THE RECALL, BUT SINCE THE VEHICLE WAS MANUFACTURED AT A SLIGHTLY LATER DATE (< 2 MONTHS AFTER THE AFFECTED-PARTS END DATE). UPON CONTACTING FORD, THEY REFUSED TO INCLUDE THE VEHICLE IN THE RECALL BECAUSE OF THIS. WE ARE ALERTING NHTSA THAT MORE 2010 FORD FUSION HYBRID VEHICLES MAY BE IMPACTED OTHER THAN THE ONES CAPTURED IN THE INITIAL RECALL.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 195,000.

MARCH OF 2018 MY VEHICLES POWER STEERING ASSIST FAULT CAME ON WHEN I CRANKED THE VEHICLE. SHUT CAR OFF AND RECRANKED AND FAULT HAD RESET. MY SON WAS DRIVING IT ABOUT A WEEK LATER WHEN IT FAULTED AGAIN ON A COUNTRY BACK ROAD. HE WAS ABLE TO GET THE VEHICLE OFF THE ROAD, RESTARTED AND FAULT RESET. VEHICLE WAS UNDER EXTENDED WARRANTY AND ON 4/17/18 WAS SENT TO REPAIR SHOP. SHOP REPLACED THE POWER STEERING RACK WITH 79500 MILES (HAVE COPY OF BILL, UNABLE TO UPLOAD).ON 10/17/20 POWER STEERING ASSIST FAULTED AGAIN WHEN CRANKED WITH 98228 MILES. RESTARTED AND FAULT RESET. WITHIN TWO YEARS AND LESS THAN 19000 MILES POWER STEERING ASSIST FAULTED. LUCKILY BOTH TIMES IT FAULTED FOR ME WAS WHEN STARTING. I LIVE IN A VERY RURAL AREA WITH BACK ROADS AND IT'S MY PRIMARY VEHICLE AND VERY AFRAID WHEN I NEED TO DRIVE IT. MILEAGE AND DATE ARE BASED ON AFTER THE REPAIR WAS DONE.

WHILE DRIVING ON THE HIGHWAY THE LEFT DRIVER SIDE FRONT END OF THE FORD FUSION HIT THE RIGHT REAR/SIDE OF ANOTHER CAR ON THE HIGHWAY AFTER BEING CUT OFF BY ANOTHER CAR WEAVING IN & OUT OF TRAFFIC AT A HIGH SPEED. THE FORD FUSION WAS DESIGNATED "TOTALED" BY THE BODY SHOP AND INSURANCE ADJUSTER DUE TO THE EXTENSIVE DAMAGE. THE AIRBAGS NEVER DEPLOYED. THE AIRBAGS ON THIS FORD FUSION WERE PART OF THE AIRBAG RECALL AND WERE REPLACED BY THE FORD DEALERSHIP WITHIN THE LAST 2 YEARS SO THEY SHOULD HAVE BEEN IN GOOD WORKING ORDER BUT THEY NEVER DEPLOYED. VERY CONCERNING.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AFTER SHE PARKED THE VEHICLE, SHE BECAME AWARE THAT THE FRONT DRIVER'S SIDE WHEEL WAS MISSING A WHEEL STUD AND LUG NUT. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ON THE DRIVER'S AND PASSENGER'S SIDE FRONT WHEELS A TOTAL OF 8 TIMES. THE VEHICLE WAS TAKEN 8 TIMES TO LAIRD NOLLER FORD TOPEKA LOCATED AT 2245 SW TOPEKA BLVD, TOPEKA, KS 66611, (785) 235-9211 AND THE WHEEL STUD AND A LUG NUT WERE REPLACED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,998.

I DO NOT OWN THIS CAR ANYMORE. IT WAS TAKEN TO A JUNK YARD.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE INSTRUMENT PANEL AND SIMULTANEOUSLY THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT INITIALLY HE WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION HOWEVER, RECENTLY THE WARNING MESSAGE CONSTANTLY REMAINED ILLUMINATED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD YET TO TAKE THE VEHICLE TO BE INSPECTED OR DIAGNOSED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

WAS DRIVING ON THE INTERSTATE IN A CONSTRUCTION ZONE, WHEN THE ORANGE "WRENCH" LIGHT CAME ON THE DASHBOARD AND THE CAR ENGINE LOST POWER. I WAS BARELY ABLE TO PULL INTO THE RIGHT LANE AND THEN OFF THE ROAD SINCE IT WAS A CONSTRUCTION ZONE. THE CAR HAS A CODE OF P2111 POSTED, AND I THOUGHT MY 2010 FORD FUSION WAS COVERED UNDER FORD'S CUSTOMER SATISFACTION PROGRAM 13N03, BUT THEY DO NOT SHOW THAT MY CAR IS COVERED UNDER 13N03, AND CAN'T EXPLAIN WHY IT IS NOT. THE SYMPTOMS OF THE PROBLEM EXACTLY MATCH THAT CUSTOMER SATISFACTION PROGRAM. IT WAS QUITE A DANGEROUS SITUATION, HAVING THE ENGINE LOSE POWER LIKE THAT WHILE DRIVING ON A CROWDED INTERSTATE, AND I FEEL THAT EVEN THOUGH THIS IS AN OLDER VEHICLE, IT SHOULD BE LLOOKED INTO FURTHER.

ON10/4/2020, TRAVELING FORWARD ON A NEARBY COUNTY ROAD AT APPROX 40 MPH, THE ABS WARNING AND ADVANCETRAC SYSTEM FAILURE WARNING LIGHTS CAME ON. I APPLIED PRESSURE TO THE BRAKES AND THERE WAS NO POWER BRAKES. AFTER BECOMING VERY EXCITED AND BELIEVING THE VEHICLE WOULD NOT STOP, DEPRESSED THE BRAKE PEDAL SEVERAL INCHES FURTHER THAN NORMAL AND FELT RESISTANCE. WITH ENOUGH PRESSURE I WAS ABLE TO BRING THE VEHICLE TO A STOP BUT NOT AN EASY TASK. IF THIS HAD BEEN A SITUATION IN WHICH I NEEDED TO STOP QUICKLY, I DO NOT BELIEVE THIS COULD HAVE BEEN MANAGED. CONTACTED A FAMILY MEMBER AND I FOLLOWED THEM SLOWLY TO THE LOCAL FORD DEALER. THE FORD DEALER CALLED THE NEXT DAY AND STATED THAT IT WAS AN ABS MODULE FAILURE AND THAT THIS PART WOULD NOT BE AVAILABLE UNTIL NOVEMBER 2020. IN DOING RESEARCH, I FOUND THAT RECALL # 19S54 HAD BEEN ISSUED. AND ASK THE DEALER ABOUT IT. THEY STATED THAT MY CAR WAS NOT PART OF THE RECALL AS THE TIME RANGE IS FROM FEB 22, 2006 UNTIL JULY 15TH, 2009 FOR FUSIONS BUILT AT THE HERMOSILLO MEXICO PLANT. MY FUSION WAS BUILT ON AUGUST 1ST, 2009 OR 2 WEEKS LATER AT THE SAME PLANT. THE DEALER ALSO STATED THAT MY PART # DID NOT MATCH EXACTLY TO THE FORD RECALL PART # LISTED BUT IS STILL PART OF THE ABS MODULE. (A FEW #S OFF - I.E. 2C215 VS. 2C219) THIS ALL SEEMS ODD THAT IN READING THE OTHER INCIDENTS, MY FUSION HAD IDENTICAL ISSUES BUT BECAUSE IT WAS BUILT 2 WEEKS LATER AT THE SAME PLANT IN MEXICO AND THE PART # IS A FEW DIGITS OFF BUT PART OF THE SAME MODULE, MY F

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT NOTICED THAT THE FUEL TANK WAS LEAKING FROM THE TOP OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.*DT*JB CONSUMER STATED DEALER IS CURRENTLY WAITING TO RECEIVE PART FOR REPAIR.*JB

WE WERE DRIVING AND THE LIGHTS ON THE DASH WAS FLASHING AND I COULD NOT STOP THE CAR. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. I HAD TO SHUT THE VEHICLE OFF AND BACK ON. DROVE IT HOME AND PARKED IT. MY WIFE DROVE IT A FEW MONTHS LATER AND HAD THE SAME EXPERIENCE.

DIFFICULT TO TURN STEERING WHEEL. IS STILL POSSIBLE TO DRIVE, ALBEIT MORE DIFFICULT THAN NEEDED, NO WARNING LIGHTS ILLUMINATING FROM THE ISSUE, YET.

I STARTED MY CAR UP AND SHIFTED INTO DRIVE. ONCE I STARTED DRIVING. I GOT A MESSAGE SAYING POWER STEARING FAULT. I WAS NOT ABLE TO TURN THE WHEEL AND STEER THE CARD. I HAD TO PUT MY CAR INTO PARK AND TURN OFF THE ENGINE OFF. I THEN RESTARTED THE ENGINE AND THE ISSUE WAS GONE. THIS HAS HAPPENED 3 TIME NOW JUST AFTER STARTING MY CAR. AFTER HAVING MY CAR CHECKED OVER THE DEALER FINDS NOTHING WRONG ON A TEST DRIVE. CAN YOU PLEASE LOOK INTO THIS.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD, WITHOUT WARNING. THE CONTACT CALLED THE FORD STORE SAN LEANDRO DEALER LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577, AND WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER SERRAMONTE FORD LOCATED AT 999 SERRAMONTE BLVD, COLMA, CA 94014, AND THE MANUFACTURER WERE NOTIFIED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. NO SERVICE WAS PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.

MY LOCAL DEALERSHIP WON'T DO THE OPEN RECALLED FOE MY CAR BECAUSE THEY DON'T KNOW IF PART IS GOOD OR NOT.. I WENT AND PICK UP MY CAR FROM THE DEALERSHIP THEY ONLY DID THE AIRBAG.. I WAS WONDERING IF YOU GUYS COULD CONTACT THEM AND LET THEM KNOW TO REPLACE THE PART.. RECALL NUMBER IS 15S34

DRIVING DOWN THE ROAD AND LOST ALL POWER STEERING, POWER STEERING ASSIST FAILURE LIGHT COME ON. WAS ABLE TO GET TO SIDE OF THE ROAD AND COME TO A STOP BEFORE I WRECKED.

WHILE DRIVING AT FREEWAY SPEEDS MY POWER STEERING FAILED AND STEERING WHEEL JERKED TO THE RIGHT. STEERING BECAME EXTREMELY DIFFICULT. SERVICE POWER STEERING NOW MESSAGE CAME UP ON DASH.

MY FORD FUSION 2010 HYBRID HAS A BRAKE MALFUNCTION AND WHILE I AM DRIVING THE CAR WILL RANDOMLY INDICATE A BRAKE SENSOR FAILURE, AND THE BRAKE PEDAL WILL HAVE TO BE DEPRESSED ALL THE WAY TO THE FLOOR WITHOUT WARNING WHILE DRIVING. ODDLY ENOUGH, TURNING THE CAR OFF, AND BACK ON, WILL FIX THE PROBLEM. SO WHILE ON THE INTERSTATE, IF I EXPERIENCE THIS SENSOR FAILURE/4 ODDLY ENOUGH, TURNING THE CAR OFF, AND BACK ON, WILL FIX THE PROBLEM. SO WHILE ON THE INTERSTATE, IF I EXPERIENCE THIS SENSOR FAILURE/FAULTY I HAVE TO PULL OVER IMMEDIATELY AND SHUT THE CAR OFF AND BACK ON AND HOPE IT DOES NOT HAPPEN AGAIN WHILE DRIVING 70+ ON THE INTERSTATE. IT CAUGHT ME OFF GUARD ONE TIME AS I WAS GETTING READY TO PULL OFF THE INTERSTATE AND THE BRAKE PEDAL DEPRESSED AND HAD ALMOST CAUSED ME TO FLY OFF OF THE RAMP, AS I WAS NOT READY TO HAVE TO ATTEMPT TO PUSH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR, JUST TO GET IT TO SLOW DOWN. I CAN PROVE THIS WITH VIDEO FOOTAGE AS WELL FOR EVIDENCE.

WHEN VEHICLE IS IN MOTION AND BRAKING ON SNOW COVERED, WET AND/OR BUMPY ROADS, THE BRAKES WILL MOMENTARILY FAIL AS THE BRAKE PEDAL GOES WAY DOWN TO NEAR THE FLOOR BEFORE RE-ENGAGING THE BRAKES. THIS RESULTS IN TEMPORARY LOSS OF BREAKING AND GREATER STOPPING DISTANCE THEN INITIALLY INTENDED AND HAS HAPPENED ON MULTIPLE OCCASIONS. THIS IS A MAJOR SAFETY ISSUE AS I ALMOST HIT A PEDESTRIAN ON A CITY STREET WHEN THE BRAKES FAILED TO ENGAGE WHILE BREAKING OVER A SMALL POT HOLE. THE PEDAL NEEDED TO BE DEPRESSED DOWN MUCH FARTHER THEN NORMAL.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ENTERED AND STARTED THE VEHICLE AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE STEERING BECAME DEFAULT TO TURN IN BOTH DIRECTION. THE CONTACT CONTACTED A TOWING COMPANY AND THE VEHICLE WAS TOWED TO ROUNTREE FORD (8770 BUSINESS PARK DRIVE, SHREVEPORT, LA 71105) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

THE BRAKES FEEL STUCK AND SLOW RESPONDING, WITH EXTENDED BRAKE PEDAL TRAVEL. ALSO THE "CHECK BRAKE" LIGHT APPEARS. MATCH THE SYMPTOMS FOR FORD FUSION RECALL 19S54, AND WAS ALSO BUILT IN HERMOSILLO, MEXICO, AND YET BECAUSE MY CAR IS A HYBRID, MY CAR IS NOT TECHNICALLY RECALLED, DESPITE HAVING THE SAME, HIGHLY DANGEROUS ISSUES.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 30 MPH, AND ATTEMPTING TO STOP AT A RED LIGHT, THE VEHICLE FAILED STOP WITH THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT STATED THAT THE VEHICLE SLID THROUGH THE RED LIGHT. THE CONTACT KEPT DEPRESSING THE BRAKE PEDAL UNTIL THE VEHICLE FINALLY CAME TO A STOP. THE VEHICLE THEN SHUTOFF WITHOUT WARNING. THE CONTACT HAD THE VEHICLE WAS TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS THEN TOWED TO COURTESY FORD (1636 DOGWOOD DR SE, CONYERS, GA 30013, (770) 922-2700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT AND ABS MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB

I WAS DRIVING THE CAR WHEN ALL OF A SUDDEN I LOST POWER STEERING. THEN THE SERVICE STEERING NOW LIGHT CAME ON. THIS SEEMS TO BE AN ISSUE WITH THIS MAKE AND MODEL OF VEHICLE. I DID NOT HAVE ANY WARNING OR ANYTHING. IT MADE STEERING THE VEHICLE ALMOST IMPOSSIBLE AND I HAD MY CHILDREN IN THE CAR WITH ME. THIS REALLY SHOULD BE ON THE RECALL LIST ESPECIALLY SINCE ITS ALL ELECTRIC STEERING.

I STEPPED ON MY BRAKES FOR A RED LIGHT ON A CITY STREET AND SUDDENLY THE BRAKES WENT TO THE FLOOR, MY DASH LIT UP WITH SEVERAL BRAKE WARNING LIGHTS AND I HAD TO USE A LOT OF PRESSURE ON THE PEDAL TO BRING THE CAR TO A STOP. I REALIZED THAT I HAD LOST MOST OF BY BRAKING ABILITY AS WELL AS REGENERATIVE BRAKING. CHECKING THE INTERNET REVEALED THAT THERE IS A RECALL OUT FOR THIS PROBLEM ON FORD FUSIONS BUILT IN MEXICO DURING THE TIME FRAME THAT MY FORD WAS BUILT IN MEXICO USING DOT 3 BRAKE FLUID AS MINE USES. THE RECALL(NHTSA #19V-904 FORD #19S54) STATES THAT IT IS NON-VIN SPECIFIC. I CONTACTED MY LOCAL FORD DEALER AND HE SAID THE VIN # OF MY FORD DID NOT QUALIFY FOR THE RECALL??? I CALLED FORD CUSTOMER SERVICE AND THEY SAID TOO THAT THE VIN # DISQUALIFY 'S ME FROM THIS RECALL AND COULD NOT TELL ME WHY. I WAS TOLD TO SET UP AN APPT. WITH A DEALER, DEALER , PAY THEM 130.00 FOR AN ANALYSIS, AND THEN FORD WOULD ADD IT TO THEIR DATABASE OF PROBLEMS FOR FUTURE CONSIDERATION. THE RECALL STATES ABS MODULES ARE HAVING VALVE PROBLEMS BUT FORD HAS LIMITED THEIR ACKNOWLEDGMENT OF THE PROBLEM TO CERTAIN MODULES. PER THE RECALL I TALKED TO THE GAVE THEM THE DATA ON MY ABS LABELS BUT THEY HAD NO IDEA WHICH DATE CODE,ETC IS COVERED BY FORD. ANOTHER CALL TO CUSTOMER SERVICE RESULTED IN A SCRIPTED RESPONSE OF WE DON'T KNOW WHICH MODULES ARE COVERED AND WHY MY CAR IS NOT. ESCALATING TO THE "MANAGER OF CUSTOMER SERVICE WAS ANOTHER BRICK WALL, THEY REFUSE TO TELL ME THE SPECIFICS OF THE MODEL/SERIAL

WITHOUT ANY WARNING, THE POWER STEERING FAILED UPON STARTUP. THE MESSAGE "POWER ASSISTED STEERING FAULT" WAS SHOWN ON THE DASHBOARD. THE VEHICLE WAS NOT IN MOTION WHEN IT HAPPENED.

A/C DOES NOT BLOW COLD AIR EVEN IF THE COMPRESSOR IS WORKING AND IF IS FULL OF REFRIGERANT. HAVE TAKEN THE VEHICLE TO REPAIR SHOP AND THEY ARE UNABLE TO FIND ISSUES. HOWEVER, CHECKED ON LINE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T40391_DS932098) AND FOUND THAT, AT LEAST 35, OTHERS HAVE HAD THE SAME ISSUE. SOME HAVE SPENT LARGE AMOUNTS OF MONEY TO HAVE IT CORRECTED ONLY FOR IT TO COME BACK AGAIN. IN DOING MORE RESEARCH, IT SEEMS THAT SOMEONE HAS DETERMINED THAT IF YOU TURN YOUR LIGHTS ON BEFORE STARTING THE CAR-ALONG WITH THE FOG LIGHTS) THIS WILL CORRECT THE ISSUE. WHY SHOULD WE HAVE TO DRAIN OUR BATTERIES WITH THE LIGHTS ON AND IS THIS AN ISSUE WITH THE ELECTRICAL UNIT WHERE TWO ITEMS ARE TIGHT TOGETHER. WE FEEL THAT THE MANUFACTURER SHOULD DEVELOP SOME TYPE OF A REBOOT IN THE SYTEM AND RECALL THE VEHICLES TO HAVE THE SYSTEM UPDATED TO CORRECT THIS ISSUE.

POWER STEERING FAILURE , BACKING OUT OF THE DRIVEWAY AND DISCOVED NO POWER STEERING. REPORTED TO RACEWAY FORD IN RIVERSIDE CA, DOUGH HALL SAID THERE'S NO RECALL ON IT AND CAN FIX @ A COSTLY PRICE....HOWEVER...NHTSA'S INITIAL INVESTIGATION OF THE 2010 FUSION CARS FOUND THE POWER STEERING FAULTS INCREASE AS THE CARS GET OLDER, AND FAILURE RATES ARE SIMILAR TO PREVIOUS POWER STEERING INVESTIGATIONS OF OTHER FORD MODELS. SAFETY REGULATORS SAY THE 2016 PRELIMINARY INVESTIGATION IS NOW UPGRADED TO AN ENGINEERING ANALYSIS TO DETERMINE IF THE 263,000 MODEL YEAR 2010 FORD FUSION CARS SHOULD BE RECALLED.*DT