2009 Ford Fusion complaints

I EXPERIENCED REDUCED AND UNEVEN BRAKING ACTION AFTER THE ACTIVATION OF THE ABS SYSTEM DURING A HARD STOP ON A CITY STREET AT APPROXIMATELY 30 MPH WHILE TURNING RIGHT. THE VEHICLE WAS TAKEN TO A SHOP, AND THEY COULD NOT FIND ANY MECHANICAL PROBLEMS. A WEB SEARCH INDICATED SIMILAR ISSUES SPECIFIC TO FORD FUSION AND SIMILAR FORD VEHICLES OF THIS VINTAGE RELATED TO A FAILURE IN THE ABS HYDRAULIC CONTROL UNIT. I CONTACTED A FORD DEALERSHIP, AND THEY CONFIRMED THAT THIS IS A KNOWN PROBLEM AND SAID IT IS A COMMON FAILURE MODE FOR MY SCENARIO. BEFORE I WAS ABLE TO GET THE CAR TO THE SHOP, I HAD SEVERAL TIMES THAT I NEEDED TO MAKE HARDER THAN USUAL STOPS. BRAKING REQUIRED PUMPING OF THE PEDAL TO GET NEEDED BRAKING ACTION. THE BRAKING ACTION WAS UNEVEN CAUSING THE CAR TO SWERVE, AND IT APPEARS THE ABS SYSTEM NO LONGER WOULD ACTIVATE. NO INDICATOR LIGHTS ILLUMINATED TO SIGNIFY MECHANICAL FAILURE. I CONSIDER THE CAR NOT SAFE TO DRIVE IN CURRENT STATE. REPAIRS ARE PENDING.

AFTER STOPPING ON SLIPPERY PAVEMENT, OR SOMETIMES JUST HITTING A POT HOLE OR BUMP THE BRAKES FAIL. THE NEXT TIME YOU PRESS THE BRAKE PEDAL IT GOES TO THE FLOOR AND HAS TO BE PUMPED UP, JUST TO REGAIN ANY STOPPING POWER. THE BRAKES STAY IN THIS STATE FEELING SOFT AND GOING TO THE FLOOR UNTIL YOU MAKE A VERY HARD STOP FORCING THE ABS TO ENGAGE, SOMETIMES IT TAKES SEVERAL ATTEMPTS BEFORE THE BRAKES RETURN TO NORMAL. WE HAVE THREE FORD FUSIONS IN THE FAMILY, ONE 2008 AND TWO 2009 MODELS, AND ALL THREE OF THEM HAVE HAD THIS ISSUE AT LEAST ONCE. I HAVE ALSO SPOKEN TO OTHER FUSION OWNERS AND EVERY ONE OF THEM HAS HAD THIS BRAKE ISSUE.

I HAVE A PENDING CASE WITH FORD . THE NUMBER IS CAS-7605243-R8K8V5. BRAKE PROBLEM IS INTERMITTENT. ON SEVERAL OCCASIONS THE BRAKES HAVE GONE SPONGY AND REQUIRE A LOT OF PRESSURE TO STOP THE VEHICLE. THE BRAKE PEDAL HAS TO BE PRESSED ALL THE WAY TO THE FLOOR AND EVEN THEN THE CAR "SLIPS" SEVERAL FEET BEFORE IT STOPS. ON TWO SEPARATE OCCASIONS I'VE ALMOST HIT A PEDESTRIAN WHO HAS STEPPED OUT INTO THE STREET AT A CROSS WALK. I'VE TAKEN THE CAR TO A DEALERSHIP AND THEY HAVE REPLACED THE MASTER CYLINDER AND BOOSTER. SECOND TIME WAS TOLD THE BRAKES WERE "NORMAL" EVEN THOUGH THE SERVICE MANAGER WAS ABLE TO REPLICATE THE ISSUE. FORD FIXED THIS ISSUE FOR HYBRIDS AND I'VE ASKED MULTIPLE TIME FOR THEM TO LOOK INTO THIS FOR THE CONVENTIONAL FUSIONS. SEE THIS SITE FOR BREAK FIX FOR HYBRID: HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2010/02/FORD-ISSUES-PROMPT-FIX-FOR-FUSION-HYBRID-BRAKES/INDEX.HTM I'VE WRITTEN TO FORD UNDER THIS CASE NUMBER WITH THE FORD HYBRID LINK AND THIS LINK HTTP://WWW.CARCOMPLAINTS.COM/FORD/FUSION/2008/BRAKES/SERVICE_BRAKES.SHTML DOCUMENTING THAT THIS ISSUE IS WIDESPREAD. RESPONSE FROM FORD CUSTOMER CARE MANAGER IS AS FOLLOWS: "MY ROLE AS THE REGIONAL CUSTOMER SERVICE MANAGER IS TO WORK WITH YOU AND YOUR DEALERSHIP TO ENSURE THEY'RE HONORING THE WARRANTY ON YOUR VEHICLE. IF YOU HAVE QUESTIONS ABOUT POTENTIAL REPAIRS ON THE VEHICLE, THOSE WOULD HAVE TO BE ADDRESSED WITH A SERVICE ADVISOR AT THE DEALERSHIP. IF YOU DECIDE TO BRING THE VEHICLE BACK INTO THE DEALERSHIP, PLEA

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE REAR TAIL LIGHTS FAILED TO FULLY ILLUMINATE. THE SOCKET PREMATURELY RUSTED AND CAUSED AN INTERNAL FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 1/12/16 *CN

INSIDE DOOR HANDLES BRAKE AND DOORS CAN NOT BE OPENED FROM THE INSIDE!!! ALSO DOORS WILL NOT LOCK AFTER THE HANDLE BRAKES.

REPAIRS AND REGULAR MAINTENANCE ON VEHICLE HAVE ONLY BEEN DONE BY FORD DEALERSHIP MECHANICS. HAVE NEVER TAKEN IT ELSEWHERE UNTIL NOW. I HAVE A BINDER OF EVERY REPAIR AND ISSUE WITH MY VEHICLE. TOOK VEHICLE UP TO DEALERSHIP TO GET LOOKED OVER FOR ANY ISSUES, WARRANTY WAS ABOUT TO EXPIRE. ISSUES WERE A LEAK OF MY POWER STEERING HIGH PRESSURE LINE, OIL LEAK, AND COOLANT LEAK. GOT FIXED, HEADED HOME, HAD TO SLAM ON BRAKES ON 60MPH HIGHWAY DUE TO DEBRIS IN THE ROAD LOST FROM A TRAILER IN FRONT OF ME, DID CALL POLICE. AFTER THAT BRAKES FELT MUSHY. CALLED DEALERSHIP, WAS TOLD MUST BE AIR IN LINE AND TO PUMP BRAKES. WORKED. BRAKES FELT STIFF AGAIN. JUNE 2015 DRIVER ON PARENTS DIRT ROAD, SLID A LITTLE ON LOOSE GRAVEL, ABS KICKED IN, BRAKES WENT TO THE FLOOR, WENT THROUGH INTERSECTION, COULDN'T STOP. LUCKY IT WAS RURAL ROAD, LOW TRAFFIC. PUMPED BRAKES TO RE PRESSURE, AFTER FINALLY BEING ABLE TO STOP. BRAKES FROM THEN ON STAYED MUSHY. TOOK TO FORD MECHANICS ON JULY 16, 2015 AND WAS TOLD BRAKES WERE FINE. COULD FIND NOTHING WRONG. BRAKES STILL GO ALMOST TO FLOOR BEFORE BRAKING ENGAGES. SLID ON GRAVEL AND THROUGH SAME INTERSECTION. LUCKY AGAIN. TOOK TO ANOTHER MECHANIC, IT'S THE HYDROLIC CONTROL UNIT (HCU). WAS TOLD FORD ONLY HAD TWO NEW UNITS LEFT IN ENTIRE COUNTRY $800 PART, BEST BET JUNK YARD USED AROUND $100. WAS ALSO TOLD FORD HAS DISCONTINUED THE PART BUT THERE IS NO OTHER ALTERNATIVE REPLACEMEMT. 100% FACTORY DEFECT, NOT USAGE. NEIGHBOR WITH 08 FORD FUSION SEL 85,000 MILES HAD SAME

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK OR LOCK. WHEN PULLING THE LATCH FROM INSIDE THE VEHICLE, THE DOOR WOULD NOT OPEN. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 16 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 6 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT A FAILURE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

MY DAUGHTER WAS DRIVING HER 2009 FORD FUSION TO COLLEGE ORIENTATION IN MANKATO, MN. THE CAR WENT INTO "LIMP" MODE ON THE HIGHWAY DUE TO A DEFECTIVE THROTTLE BODY ASSEMBLY AND ULTIMATELY STOPPED RUNNING. THE ISSUE SURROUNDING FORD'S LACK OF COMMITMENT IS THAT THE THROTTLE BODY DEFECT IS A KNOWN ISSUE; REFERENCE CONSUMER SATISFACTION PROGRAM 13N03. THE SERVICE MANAGER AND FORD CUSTOMER SERVICE SAID MY CAR DID NOT FALL WITHIN THE PARAMETERS OF THE REPLACEMENT PROGRAM. I HAVE A CASE NUMBER FROM FORD INVOLVING THE DEFECTIVE THROTTLE BODY, BUT NOBODY HAS FOLLOWED UP WITH ME AND I ASSUME THE CASE IS CLOSED. THE SERVICE MANAGER SAID HE DID NOT KNOW WHY MY CAR WOULD NOT BE COVERED SINCE IT'S THE SAME DEFECT THAT'S ADDRESSED BY THEIR CUSTOMER SATISFACTION PROGRAM.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR AND THE DOOR LOCK MALFUNCTIONED. THERE WERE WARNING INDICATORS ILLUMINATED INDICATING THAT THE DOORS WOULD NOT WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE HANDLE ON THE EXTERIOR FRONT PASSENGER SIDE DOOR FRACTURED. AS A RESULT, THE OCCUPANT SUSTAINED LACERATIONS TO THE RIGHT HAND ON TWO SEPARATE OCCASIONS. THERE WAS NO MEDICAL ATTENTION REQUIRED. ALSO, THE INTERIOR FRONT DRIVER SIDE AUTOMATIC DOOR LOCKS FAILED TO UNLOCK. THE CONTACT COULD ONLY EXIT THE VEHICLE FROM THE PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/02/15*LJ UPDATED 10/26/2017*CN

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER SIDE DOOR DUE TO A FAULTY INTERIOR DOOR HANDLE. THE CONTACT STATED HAD TO EXIT THE VEHICLE THROUGH THE WINDOW. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,835. MA 08/11/15

TL* THE CONTACT OWNED A 2009 FORD FUSION. WHILE AT A STOP, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. UPDATED 7/20/15*CN UPDATED 10/17/2017*CN

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I WAS LEAVING A PARKING LOT AND MADE A RIGHT-HAND TURN AND THE DRIVER'S SIDE DOOR FLEW OPEN. I CLOSED THE DOOR AND IT LATCHED BUT WHEN I PARKED THE CAR IN MY GARAGE I WAS UNABLE TO CLOSE THE DOOR SO THE BATTERY WENT DEAD.

MY DASH BOARD IS SEPARATING FROM THE AIR BAG.. VERY SCARY... ALSO MY DOOR HANDLE IS BROKEN... I CAN NO LONGER LOCK THE FRONT DRIVER SIDE DOOR SO I AM NEVER REALLY SAFE IN MY CAR... I THINK THE DASH BOARD SHOULD BE A RECALL CAUSE I KNOW THE FORD PLACE GETS COMPLAINTS ALL THE TIME FOR IT HAPPENING TO PEOPLE ALL AROUND. IT'S NOT OUR FAULT THE DASH BOARD IS DOING THAT, AND THERE IS NOTHING WE COULD HAVE DONE TO PREVENT IT. IT VERY UNSAFE. THEY SHOULD WANT TO MAKE UR CUSTOMERS HAPPY...

SMART JUNCTION BOX AND TRANSMISSION HAVE BEEN REPLACED. IT'S A NEW CAR WITH 37000 MILES .

THE THROTTLE BODY ARE STUCK OPEN REDUCING POWER.

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO THE SIDE OF A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE VEHICLE ACCELERATED TO 40 MPH. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 81,000.

THE DOOR HANDLES AND DOOR LOCKS ON THE DRIVERS DOOR AS WELL AS THE FRONT PASSENGER DOOR ARE MADE FROM SOME TYPE OF PLASTIC AND BOTH OF THEM BROKE FROM NORMAL USAGE. THE DRIVERS DOOR IS NOT ABLE TO BE LOCKED FROM THE OUTSIDE NOR IS THE DOOR ABLE TO BE OPENED FROM THE INSIDE USING THE HANDLE, THUS CAUSING A SAFETY ISSUE. THE PASSENGER DOOR LOCKS ARE INOPERABLE AS WELL. I CONTACTED A LOCAL FORD DEALER WHO TOLD ME THIS ISSUE IS COMMON WITH THIS PARTICULAR MODEL AND THAT THE HANDLES WERE MADE OF POOR QUALITY. I WOULD LIKE FORD TO RECOGNIZE THIS PROBLEM AND ISSUE A RECALL TO THOSE AFFECTED BY THIS AND OFFER TO FIX THIS ISSUE. *TR

WHILE USING THE DRIVER'S SIDE DOOR LATCH TO EXIT MY VEHICLE, THE LATCH (PLASTIC) BROKE. I AM NO LONGER ABLE TO LOCK THE DRIVER'S SIDE DOOR AUTOMATICALLY USING THE OTHER DOOR LOCKING FEATURES ON THE CAR OR FROM THE KEY FAUB. *TR

MY VEHICLE HAS HAD MULTIPLE TIRE PRESSURE SENSOR ISSUES. ALL 4 HAVE BEEN REPLACED ONCE AND TWO HAVE BEEN REPLACED TWICE IN THE COURSE OF 9 MONTHS. ONE TIME THE SENSOR BECAME LOOSE AND BEGAN CLUNKING AROUND INSIDE THE RIM. IT WAS ONLY AN EXPENSIVE ANNOYANCE UNTIL YESTERDAY. WHILE DRIVING AT 65 TO 70 MPH ON A 4 LANE INTERSTATE HIGHWAY, THE TIRE PRESSURE SENSOR BROKE OFF. AT THAT TIME IT BEGAN TO SPIN AROUND WITHIN THE WHEEL WELL/RIM. THIS CAUSED A VIOLENT VIBRATION IN THE STEERING OF THE VEHICLE AND MADE IT IMPOSSIBLE TO KEEP GOING STRAIGHT WITHOUT SLOWING TO 50MPH. THIS WAS A BACK TIRE AND I SHUTTER TO THINK OF WHAT WOULD HAVE HAPPENED HAD IT BEEN IN THE FRONT. FORD MOTOR COMPANY DOESN'T HAVE A KNOWN ISSUE OR RECALL FOR THIS PROBLEM. I AM AT THE POINT WHERE I WON'T TRANSPORT MY CHILDREN IN THE VEHICLE BECAUSE OF THIS FEAR OF LOSING ALL CONTROL OF STEERING. I ALSO WONDER WHAT WOULD HAVE HAPPENED IF I WAS BREAKING AT THE EXACT MOMENT IT BROKE AND EFFECTED STEERING. THIS ISSUE IS A SAFETY HAZARD AND I CAN SEE GREAT BODILY HARM OR DEATH RESULTING FROM SIMILAR SITUATIONS. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE. THE CONTACT BELIEVED THE FAILURE MIGHT BE RELATED TO A RECENT CRASH THAT OCCURRED; HOWEVER, THIS WAS NOT CONFIRMED BY THE DEALER. THE FAILURE MILEAGE AND THE VIN WERE NOT AVAILABLE.

I HAVE TWICE NOW EXPERIENCED A CATASTROPHIC ENGINE/POWER TRAIN FAILURE WHILE AT SPEED AND IN TRAFFIC. WHILE DRIVING AND WITHOUT ANY PRIOR NOTICE, MY CAR IMMEDIATELY SHUTS DOWN. DURING WHICH THE ENGINE STALLS, POWER BRAKES FAIL, AND STEERING WHEEL LOCKS. LUCKILY I WAS IN A POSITION IN TRAFFIC WHERE I COULD QUICKLY ENGAGE THE HAZARD LIGHTS AND ALLOW PLENTY OF REACTION TIME FOR OTHER DRIVERS TO AVOID ME. AFTER THE CAR HAS STALLED AND LOST ALL POWER, THAT IS WHEN THE WARNING LIGHTS (ENGINE AND WRENCH) COME ON THE DASH. EACH TIME IT HAS TAKEN NO LESS THAN 5 MINUTES, WHILE SITTING IN HEAVY TRAFFIC, TO RESTART THE CAR. WHEN THE CAR RESTARTS IT WILL DRIVE LIKE IT DID PRIOR TO THE FAILURE BUT THE CHECK ENGINE LIGHT WILL REMAIN ON. THIS TIME I WAS ABLE TO BRING THE CAR TO THE LOCAL FORD SERVICE DEPARTMENT TO HAVE THEM DIAGNOSE THE PROBLEM. AFTER A FULL DAY OF TRYING TO RECREATE THE ISSUE (25 MILE TEST DRIVE) THEIR RECOMMENDATION WAS TO TAKE THE CAR AND CONTINUE TO DRIVE AS NORMAL UNTIL IT HAPPENS AGAIN. AFTER RESEARCHING THIS SITE AND SEVERAL OTHERS, I HAVE FOUND THAT I AM NOT THE ONLY FUSION OWNER WHO HAS EXPERIENCED THIS PROBLEM. I BROUGHT SEVERAL DOCUMENTS TO PROVE THE ISSUE HAS BEEN RECOGNIZED BY FORD (CSP 13N03) AND THERE IS A FIX FOR THE PROBLEM. DUE TO THE BUREAUCRATIC NATURE OF THE CONFLICTUAL RELATIONSHIP BETWEEN THE AUTOMOTIVE INDUSTRY AND GOVERNMENT ENTITIES, I AM NOW LEFT WITH A BLUNT REFUSAL TO REMEDY THE ISSUE WITH MY CAR FROM THE FORD DEALERSHIP BECAUSE I DO NOT OWN A 20

WHILE ATTEMPTING TO MAKE A U-TURN TO THE LEFT THE STEERING SUDDENLY FOUGHT AGAINST ME IN THE MIDDLE OF THE TURN AND TRIED TO STRAIGHTEN ITS SELF OUT. I'M A BIG GUY AND HELD THE STEERING WHEEL, BUT SOMEONE WITH LESS STRENGTH WOULD HAVE LOST CONTROL AND CRASHED. *TR

TL*THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED INTERMITTENTLY AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

2009 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD I WAS INVOLVED IN A CAR ACCIDENT ON DECEMBER 15TH 2014 THE CAR I OWN IS A 2009 FORD FUSION SEL. MY ACCELERATOR GOT STUCK ON MY CAR. I WENT ONLINE TO SEE IF THERE WERE ANY RECALLS ON THE VEHICLE AND THERE WAS ONE. UPDATED 03/12/15*JB

BRAKES KEEP GOING MUSHY AFTER ABS ACTIVATES, TAKING SIGNIFICANTLY LONGER TO STOP THE VEHICLE. THE ABS ACTIVATES OCCASIONALLY FOR NO REASON. TODAY TRAFFIC WAS STOP AND GO, AND WHEN THE CAR IN FRONT OF ME STOPPED AND MY BOYFRIEND HIT THE BRAKES TO STOP, THE ABS WENT ON FOLLOWED BY THE BRAKES MALFUNCTIONING WHICH CAUSED A REAR END COLLISION. WHILE RESEARCHING THIS PROBLEM I FOUND 26 REPORTS OF THE SAME EXACT PROBLEM ON WWW.ABOUTAUTOMOBILE.COM FOR THE 2008 FORD FUSION ALONE, AS WELL AS NUMEROUS COMPLAINTS ON OTHER WEBSITES REGARDING FUSIONS. *TR

BUSINESS NAME: FORD MOTOR COMPANY. CUSTOMER SERVICE DIVISION P.O.BOX 1904 DEARBORN, MI 48121 BUS PHONE: 866-436-7332 EMAIL: WEBSITE: FORD MOTOR COMPANY. COM NAMES AND ADDRESSES OF ANY OTHER BUSINESSES INVOLVED IN YOUR COMPLAINT: TRANSACTION DATE: 12-15-2014 AMOUNT IN DISPUTE: N/A EXPLANATION OF COMPLAINT: I WAS INVOLVED IN A CAR ACCIDENT ON DECEMBER 15TH 2014 THE CAR I OWN IS A 2009 FORD FUSION SEL .MY ACCELERATOR GOT STUCK MY CAR I WENT OFNLINE TO SEE IF THERE WAS ANY RECALLS ON THE VEHICLE AND THERE WAS ONE I CONTACTED FOR CUSTOMER SERVICE. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GARAGE DOOR AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,750.

WHILE DRIVING MY FUSION WHICH HAS HAD NO MECHANICAL ISSUES UP TO THIS POINT SLAMMED INTO 3RD GEAR FOLLOWED BY A RAPID DECREASE IN POWER AND SPEED. THE CHECK ENGINE LIGHT AND WRENCH CAME ON AND PRETTY SURE WAS IN THE" LIMP HOME" MODE. TOOK IT TO GET THE CODES READ AND P 2104 AND P0607 WERE PRESENT. *TR

2009 FORD FUSION - WHILE DRIVING, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL LIT UP. DRIVER PULLED OVER TO SAFE AREA & SHUT OFF VEHICLE. VEHICLE WOULD NOT RESTART. LIGHTS, RADIO AND FAN STILL WORKED. VEHICLE WAS TAKEN TO GARAGE FOR ASSESSMENT & REPAIRS - THE MAIN POWER CONTROL MODULE AND THE TRANSMISSION CONTROL MODULE WERE BAD, BATTERY WAS AT 9 INSTEAD OF 12 - ALL COMPONENT'S NEEDED TO BE REPLACED. *TR

I'M GETTING A CHECK ENGINE LIGHT AND A WRENCH SYMBOL ON MY DASHBOARD. WHEN I TAKE IT TO GET CHECKED, IT SAYS 'FAULTY THROTTLE BODY' OR THROTTLE CONTROL ACTUATOR. THIS CAUSES MY FORD FUSION TO GO INTO 'LIMP HOME' MODE. THIS IS A MODE THAT CAUSES THAT CAR TO ACCELERATE NO MORE THAN 20 MILES AN HOUR. THE PROBLEM WITH THIS IS THAT IT HAPPENS WHEN I'M IN THE MIDDLE OF TRAFFIC, TRAVELING AT SPEEDS OF 55-70 MILES AN HOUR. WHEN THIS HAPPENS, I FEAR FOR MY LIFE. WHEN I CONTACT AUTO CARE CENTERS, THEY ALL TELL ME THAT THIS IS A PROBLEM THAT HAS TO BE HANDLED BY THE DEALERSHIP. WHEN I CONTACT THE DEALERSHIP, THEY DON'T KNOW WHAT I'M TALKING ABOUT. I THINK THAT THIS THROTTLE BODY IS DEFECTIVE AND AFTER SOME ONLINE RESEARCH, I SEE THAT I'M ONE OF MANY FORD OWNERS THAT THIS HAS HAPPENED TO. I WOULD LIKE A THEM RECALL THIS DEFECTIVE AUTO PART. I HOPE NO ONE HAS DIED FROM THEIR CAR SUDDENLY GOING INTO 'LIMP HOME' MODE. *TR

TL-THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT NOTICE. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE ELECTRIC THROTTLE BODY WAS REPLACED. THE CONTACT WAS MADE AWARE OF NHTSA ACTION NUMBER: PE13003 (ENGINE) AND STATED THAT THE VEHICLE DISPLAYED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000. MF

DRIVING DOWN ROAD IN CITY, 25 MPH, APPROACHING INTERSECTION TO MAKE RIGHT TURN, BEGAN TURNING AND HALFWAY THROUGH TURN THE STEERING WHEEL LOCKED IN PLACE AND I COULD NOT COMPLETE THE TURN. LUCKILY NO CAR WAS IN LEFT LANE AT LIGHT OR I WOULD HAVE HIT IT. STOPPED CAR JUST BEFORE HITTING CURB AND BUILDING. SHUT OFF, RESTARTED AND WAS ABLE TO GET STEERING TO WORK AGAIN. TAKING TO SHOP FOR EVALUATION. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR. THE DEALER STATED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO THE DOOR HANDLE BEING MADE OF PLASTIC. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/22/2014*LJ UPDATED 10/29/14*CN UPDATED 4/1/2015 *JS

ON 8/10/2014, AFTER PULLING OUT OF THE DRIVEWAY, WE NOTICED A REDUCTION IN ACCELERATION ON OUR 2009 FORD FUSION. THE CHECK ENGINE LIGHT CAME ON AND UPON TAKING THE VEHICLE TO AUTOZONE, THE CODES P2112 AND P2104 SHOWED UP INDICATING A DEFECT WITH THE THROTTLE BODY. UPON RESEARCHING THE INTERNET WE FOUND THE NHTSA ACTION NUMBER PE13003 WHICH INDICATED THAT THERE WAS A PROBLEM WITH THIS PART ON 2009-2013 FUSIONS AND THAT FORD WOULD COVER THE REPAIR WHEN THE PROBLEM OCCURRED. WE TOOK THE CAR TO SOUTHWAY FORD IN SAN ANTONIO ON MONDAY, 8/11/2014. ON FRIDAY, 8/15/2014, THE FORD SERVICE ADVISOR INDICATED THAT THE PROBLEM TRULY WAS THE THROTTLE BODY, BUT WE WERE TOLD THAT FORD WOULD NOT PAY FOR THIS REPAIR. WE HAVE BROUGHT THIS TO THE ATTENTION OF THE SERVICE MANAGER AT SOUTHWAY FORD AND TO THE CORPORATE CUSTOMER RELATIONS DEPARTMENT AT FORD. OBVIOUSLY, THERE IS A DEFECT IN THIS PART, WHICH CAUSES A POTENTIAL LIFE-THREATENING SAFETY HAZARD BUT FORD DOES NOT SEEM TO ACKNOWLEDGE IT AND TAKE RESPONSIBILITY FOR CORRECTING THE PROBLEM. *TR

WHILE TRAVELING AT 65 MPH IN TRAFFIC, THE CAR COMPLETELY SHUTDOWN. DASHBOARD LIGHTS APPEARED AND THE CAR LOST ALL POWER, INCLUDING POWER BRAKES AND STEERING. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE WHILE EXITING THE ROADWAY. DUE TO THE LACK OF STEERING AND BRAKING ABILITY, I DON'T FEEL A PERSON OF SMALLER STATURE, I.E. MY WIFE, WOULD HAVE BEEN ABLE TO MAINTAIN CONTROL WITHOUT BEING IN AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 5 MPH, THE HEEL OF THE CONTACT'S SHOE BECAME STUCK IN THE FLOORMAT AND INTERFERED WITH THE ACCELERATOR PEDAL. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LOCK NO LONGER WORKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.

WHILE MERGING ONTO A FREEWAY MY CAR EXPERIENCED A SUDDEN LOSS OF POWER WHILE DRIVING. SHORTLY AFTERWARDS MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO THE DEALER TO SEE WHAT IT WAS. IT WAS A BAD CATALYTIC CONVERTER I WAS TOLD THAT IT WOULD TAKE 4 WEEKS TO GET ONE IN. MEANWHILE IT BEING MY ONLY CAR I ASKED AND WAS DENIED A LOANER VEHICLE FROM FORD MOTOR CO. AND I WAS TOLD THAT THE VEHICLE WAS STILL SAFE TO DRIVE AS LONG AS I DID NOT LET IT GOO TOO LONG WITHOUT THE REPAIR. I CALLED BACK 4 WEEKS LATER AND WAS TOLD THAT IT WOULD BE AN ADDITIONAL 4-8 WEEKS AS THERE WERE "NO" PARTS TO BE FOUND ANYWHERE. THIS WORRIED ME GREATLY AS THEY EVEN SAID PROBLEMS COULD ARISE IF DRIVEN TOO LONG WITHOUT BEING FIXED. SO I FILED A COMPLAINT WITH FORD MOTOR COMPANY AND WAS TREATED LIKE CRAP BY THEM. THEY TOLD ME THEY WERE WILLING TO HELP BUT "NOT" WILLING TO DO ANYTHING. SO I CALLED A LOCAL NEWS STATION WHO PUT ME IN TOUCH WITH THEIR EXECUTIVE OFFICES WHERE I GOT THE SAME RESPONSE. NO LOANER VEHICLE AND NO COMPENSTAION FOR THE EXTRA GAS I HAD TO BUY AS IT SUCKED IT DOWN. WHENEVER SOMEONE FROM FORD'S CALLS ME I AM LUCKY TO GET A SENTENCE IN BEFORE THEY HUNG UP ON ME! THANKFULLY TO MY CONTACTING A LOCAL NEWS STATION THEY MADE ENOUGH HEADWAY WITH FORD THAT MY PART "FINALLY" ARRIVED TODAY ON 07/28/14 BUT I AM EXTREMELY UPSET THAT FORD WOULD PUT ME IN THE SITUATION WHERE MYSELF AND MY FAMILY COULD BE IN DANGER BY DRIVING AN AUTOMOBILE THAT IS NOT SAFE. DRIVING WITH BAD CATALYTIC CONVERTERS IS NOT SAF

JUST VERY CONCERNED. THE BRAKE HUB S GET EXTREMELY HOT AND THE BRAKE PADS WERE NO GOOD I HAVE LESS THAN 20'000 MILES ON MY 2009 FORD FUSION. THE CAR IS DROVE VERY LITTLE AND IS GARAGE KEPT.I JUST DON'T UNDERSTAND THE CONCEPT FROM FORD MOTOR TO MAKE A VEHICLE THAT THE BRAKE HUBS GET HOT AND WEAR OUT THE PADS. I HAD FORD VEHICLES FOR YEARS AND NEVER HAS BEEN A PROBLEM. WHY DO YOU ALLOW A PROBLEM LIKE THIS TO GO ON.. THIS IS A SAFETY CONCERN TOO. MY OLDER FORD VEHICLES NEVER DID HAVE BRAKES THAT YOU QUESTIONED WHETHER OR NOT YOU WOULD BE ABLE TO STOP AT A TRAFFIC LIGHT. NOW I WORRY THAT IT MAY NOT STOP. JUST A FEW MONTHS AGO IT ALMOST DIDN'T STOP AT A TRAFFIC LIGHT. WHEN I APPLIED THE BRAKES IT CONTINUED TO ROLL AND I ROLLED THRU FOUR CAR LENGTHS BEFORE IT FINALLY STOPPED. I WAS SO FRIGHTENED !! I TOO NOTICED FORD IS RECALLING SOME OF THE NEWER FOR FUSIONS FOR THIS PROBLEM. SUGGEST THAT THEY RECALL ALL VEHICLES THAT HAVE THE BRAKES LIKE WHAT IS ON THE FUSION ....WHY DOES SOMEONE NEED TO LOOSE THEIR LIVES TO GET A PROBLEM LIKE THIS FIXED?? THE AUTOMOBILE INDUSTRY IS FAILING THE CONSUMERS AND LACKING SAFETY STANDARDS . USA AUTOMOBILE INDUSTRY CAN DO BETTER THAN THIS. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING INTO A PARKING LOT, THE VEHICLE LOSS POWER AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 09/05/14*LJ UPDATED 09/15/2014 *JS

THE INTERIOR DOOR HANDLE BECAME INOPERABLE PREVENTING OCCUPANT FROM OPENING THE DOOR FROM INSIDE THE VEHICLE.THIS CONDITION MAY PREVENT THE DRIVER AND OTHER OCCUPANTS FROM EXITING THE VEHICLE SAFELY IN THE EVENT OF A CRASH OR FIRE. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT MANUAL RECLINING MECHANISM BOLT FRACTURED, CAUSING THE SEAT TO MOVE BACK AND FORTH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BOLT THAT HOLD THE RECLINING SEAT MECHANISM WAS FAULTY AND AS A RESULT, THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 72,000.

I WAS DRIVING DOWN THE HIGHWAY IN RUSH HOUR TRAFFIC AT 70 MPH WHEN THE WRENCH LIGHT TURNS ON THE DANS AND THE ENGINE JUST QUIT. VERY SCARY SO I PUT ON MY HAZARD LIGHTS AND COASTED TO THE MEDIAN . I TRIED TO RESTART THE CAR AND THE THEFT LOCK LIGHT STARTED FLASHING AND THE CAR WOULDN'T EVEN CRANK THE MOTOR. HAD THE CAR TOWED TO A LOCAL SHOP IT STARTED RIGHT UP AT THE SHOP AND THERE WERE NO CODES IN THE COMPUTER THE CHECK ENGINE LIGHT IS ON AND THE MESSAGE CENTER SAYA POD DATA ERROR. *TR

THE ERROR CODE FOR MY CAR INDICATED THERE WAS PROBLEM WITH THE SECONDARY AIR INJECTION PUMP AND THE DEALERSHIP ORDERED THE PART. WHEN I WENT TO HAVE THE PART PUT ON, I WAS ADVISED I NOT ONLY NEEDED TO REPLACE THE SECONDARY AIR INJECTION PUMP, BUT THE AIR VALVE AS WELL. SINCE I WAS LAST THERE OTHER CUSTOMERS WERE EXPERIENCING THE SAME PROBLEM. AND THIS PROBLEM WAS OCCURRING BECAUSE WATER WAS SOME HOW GETTING INTO THE SECONDARY AIR INJECTION PUMP AND WORKING ITS WAY UP TO THE AIR VALVE. THEREFORE, THEY BOTH NEED TO BE REPLACED AND IT WOULD COST $700 PLUS FIX. MY CONCERN IS HOW IS THE WATER GETTING INTO THE PUMP IN THE FIRST PLACE (IS THIS A MANUFACTURER DEFECT?). AND IF IT IS, WHAT IS GOING TO KEEP WATER FROM GETTING INTO THE PUMP IN THE FUTURE? *TR

TRIED TO OPEN THE DRIVER'S SIDE DOOR. NOTHING HAPPENED. HAD TO ROLL DOWN WINDOW TO OPEN DOOR FROM OUTSIDE. GLAD MY BATTERY WAS NOT DEAD. TOOK OFF PANEL AND SAW THE CHEAP PLASTIC HANDLE WAS BROKEN. *TR

AN ABNORMAL AMOUNT OF RUST ON THE HOOD ABOVE THE GRILL AND INSIDE THE BACK DOORS JUST ABOVE THE WHEEL WELLS. *TR