2009 Ford Fusion complaints

I OWNED THIS CAR FOR ABOUT 18 MONTHS. DURING THIS TIME I NOTICED WHEN USING THE BRAKES IF THE ABS SYSTEM ENGAGED THE PEDAL WOULD BECOME SOFT AND YOU HAD TO PUSH IT HARD AND TO THE FLOOR TO GET THE CAR STOPPED. I HAD SEVERAL CLOSE CALLS AND ONE WRECK THAT DID MINIMAL DAMAGE. MY SON ALSO DRIVE THE CAR FROM TIME TO TIME AND COMPLAINED OF HE SAME PROBLEM. ON THE MORNING OF DECEMBER 10,2016 HE WAS ON HIS WAY TO TAKE HIS ACT TEST AND IT'S WAS IN THE LOW 20S. HE TOPPED A BLIND HILL AND THERE WAS A WRECK JUST OVER THE HILL. HE HAD TO BRAKE HARD BUT THE BRAKING SYSTEM FAILED AND HE RAN INTO THE WRECKED VEHICLES. HE HIT SO HARD THE AIRBAG DEPLOYED AND RADIATOR BUSTED. THE CAR WAS A TOTAL LOSS. HE IS OK THANK GOD BUT NOW I AM LEFT PAYING THE CAR I LOST OFF PLUS HAVING TO PAY FOR ANOTHER CAR BECAUSE THE BRAKING SYSTEM FAILED. FORD HAS PUT ME IN A BAD FINANCIAL SITUATION AND NEEDS TO RECALL THESE VEHICLES BEFORE SOMEONE LOSES THEIR LIFE! I LOVED MY FUSION UNTIL I FOUND OUT THAT FORD IS TO BLAME FOR THESE PROBLEMS. I WILL NEVER OWN ANOTHER ONE. NICE CAR UNTIL SOMEONE GETS HURT OR EVEN WORSE, KILLED BECAUSE THEY HAVE NOT BEEN RECALLED. *TR

WHEN PRESSING BRAKE PEDAL AT ANY SPEED THE PEDAL GOES ALL THE WAY TO THE FLOOR. WHEN I TOOK TO DEALER FOR REPAIR THEY TOLD ME THAT THE PROBLEM WAS DUE TO MASTER CYLINDER. I PAID OVER $800 FOR REPAIR BUT THE PROBLEM PERSISTS. NOW DEALER IS TELLING ME IT COULD BE THE ABS. THEY ARE ASKING FOR AN ADDITIONAL $1000 TO FIX. HELP ME? I AM CONTINUING TO DRIVE THE CAR.

DURING SUMMER 2016, SLAMMED ON BRAKES AND SWERVED LEFT THUS ACTIVATING THE ABS AT HIGHWAY SPEEDS TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE THAT WAS CHANGING LANES WITHOUT LOOKING, AT WHICH TIME, MY BRAKE PEDAL WENT TO THE FLOOR AND BRAKES LOST STOPPING POWER. CAR CONTINUED TO HAVE DIMINISHED BRAKING WITH PEDAL TRAVELING TO FLOOR AND TAKING A LOT OF EXTRA DISTANCE TO STOP. THE NEXT DAY IT APPEARED TO SOMEWHAT CORRECT ITSELF BUT PEDAL STILL HAD EXTENDED TRAVEL AND SPONGY PEDAL. TOOK TO MECHANIC WHO COULD NOT DIAGNOSE BUT THOUGHT IT MIGHT BE THE ABS OR MASTER CYLINDER. CONTINUED TO DRIVE WITH SPONGY PEDAL. FOUR MONTHS LATER, ABS ACTIVATED AFTER SLIDING ON ICY ROAD, PEDAL AGAIN WENT TO FLOOR WITH LITTLE STOPPING POWER. THE CAR WOULD NOT STOP WITHIN NORMAL DISTANCE EVEN ON CLEAR SURFACE. CAREFULLY DROVE IT HOME AND SCHEDULED DEALER APPOINTMENT. TOOK CAR TO TWO DIFFERENT FORD DEALERS BECAUSE FIRST ESTIMATE WAS SO EXPENSIVE, BUT BOTH DIAGNOSED PROBLEM AS ABS HYDRAULIC CONTROL UNIT. REPLACED HCU AND BRAKES ARE BACK TO NORMAL FEEL. REPAIR PAPERWORK AVAILABLE UPON REQUEST.

ON A SLIPPERY ROAD, APPLIED THE BRAKES AND THE ABS CAME ON. AFTER THAT THE BRAKES FELT SPONGY. MECHANIC SAID THE BRAKE FLUID LOOKS CONTAMINATED WITH METAL FLECKS IN BRAKE FLUID.

WHEN BRAKING WHILE DRIVING OVER MANHOLE COVERS OR BUMPS IN THE ROAD MY BRAKE PEDAL GOES TO THE FLOOR MAKING BRAKING VERY DIFFICULT. AS IT APPEARS THE ABS KICKS IN AND THEN FAILS. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL FAILED WITHOUT WARNING. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES TO ENGAGE THE BRAKES EVEN AFTER TURNING OFF AND RESTARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT WAS INFORMED THAT THE HCU NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000.

WHEN DRIVING OVER A BUMP IN THE ROAD OR ROUGH SURFACE OR SOMETHING THAT WOULD CAUSE THE ABS BRAKING SYSTEM TO ACTIVATE, THE BRAKES WOULD GO SOFT AND NEED TO BE PRESSED VERY HARD IN ORDER TO MAKE THE CAR STOP. THIS INCREASES THE TIME IT TAKES FOR THE CAR TO BRAKE MAKING IT HARD TO STOP ESPECIALLY IN RUSH HOUR TRAFFIC. IT HAS HAPPENED ON 3 OCCASIONS ALREADY. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT ANY SPEED AND WHEN THE BRAKE PEDAL WAS APPLIED, THE BRAKES WENT SOFT AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THE BRAKE FLUID WAS REPLACED. THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

WHILE BRAKING OVER A SLIPPERY SURFACE, THE ABS ACTIVATED. AFTER THAT, WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WOULD GO WAY DOWN WITH REDUCED AND DELAYED BRAKING ACTION. EVENTUALLY THE BRAKES RETURNED TO NORMAL ACTUATION BUT THE PROCESS HAS REPEATED, CAUSING DELAYED AND REDUCED BRAKING, TAKING THE DRIVER BY SURPRISE. THIS IS A DEFINITE SAFETY CONCERN.

HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET THE CAR TO STOP. TOOK CAR IN TO DEALER ON 12-21-1016 AND WAS TOLD THE BRAKES WERE NOW PROPERLY WORKING. THE BRAKE PROBLEM STARTED WITH I WENT OVER A SPEED BUMP ON MY STREET ABOUT 2 WEEKS AGO. THE CAR WAS IN MOTION. I NOW FEEL UNSAFE DRIVING THIS CAR. *TR

SOFT BRAKE PEDDLE AFTER HITTING BUMP IN HIGHWAY. PEDDLE TO FLOOR AND HAD TO PUMP HARD TO GET THE CAR TO STOP. FINALLY STOPPED IN THE INTERSECTION. HAS OCCURRED ON 4 OCCASIONS OVER A 2 YEAR PERIOD. BRAKING FINALLY IMPROVES AFTER A SHORT PERIOD OF TIME. WAS IN A 45 MPH SPEED ZONE NEAR HOME ON 3 OF THE OCCURRENCES.

ABS ACTIVATES DURING BRAKING OVER ROUGH SURFACES CAUSING BRAKE PEDAL TO FEEL SPONGY AND SOFT AFTERWARDS. DIMINISHED BRAKE PERFORMANCE AFTER ACTIVATION OF ABS CAUSING INCREASED STOPPING DISTANCE. BLEEDING OF LINES AND ABS UNIT SEEMS TO IMPROVE BRAKE PERFORMANCE SLIGHTLY, BUT NEVER TO 100% I AM AN AUTOMOTIVE TECHNICIAN WITH OVER 15YRS EXPERIENCE, AND THIS IS MY PERSONAL VEHICLE. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THIS VEHICLE IN 2011.

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 107,919.

BRAKES HAVE GONE SOFT AFTER BRAKING HARD WHILE DRIVING ON THE HIGHWAY IN WET CONDITIONS ON THREE SEPARATE OCCASIONS. CANNOT GET FORD TO TAKE RESPONSIBILITY AND CORRECT THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING OVER A WET RAILROAD CROSSING, THE ABS SENSOR SUDDENLY ILLUMINATED. WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT IMMEDIATELY STOP. THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE STOPPING DISTANCE WAS EXTENDED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

SEVERAL TIMES, SINCE WE'VE OWNED THIS CAR, THE ABS SYSTEM HAS KICKED IN. IF THIS HAPPENS WHEN THE CAR IS ON ICE OR SNOW, EVERYTHING IS FINE AND BRAKES RETURN TO NORMAL. HOWEVER, IF THE ABS SYSTEM KICKS IN AND THE CAR IS ON A ROUGH ROAD/SURFACE, THEN THE BRAKES GO "SOFT" AFTER AND REMAIN THAT WAY FOR UP TO WEEKS AT A TIME. I WAS DRIVING ON A NEIGHBORHOOD SIDE STREET, LATE FOR AN APPOINTMENT AND WAS DOING ABOUT 35 IN A 25 ZONE, AND SUDDENLY I SAW ON THE CROSS STREET, THEY HAD MILLED THE ASPHALT. I BRAKED HARD TO SLOW DOWN FOR THE TRENCH I WAS GOING TO CROSS OVER AND THE ABS KICKED IN. WHEN I WAS BACK ON NORMAL ROAD SURFACE AND WAS BRAKING FOR A LIGHT, THE PEDAL WENT TO THE FLOOR, JUST STOPPING THE CAR IN TIME. I TRIED EVERYTHING, PUMPING THEM UP TO BRING IT TO A GRADUAL STOP, PUSHING SLOWER ON THE PEDAL AND SLAMMING ON THE PEDAL, THEY REMAINED SOFT AND I HAD 0 CONFIDENCE THAT MY CAR WOULD STOP ON TIME IN AN EMERGENCY. MY MECHANIC HAD MY CAR FOR MORE THEN 3 DAYS, BLEED THE LINES, NO CHANGE, REPLACED THE MASTER PUMP, NO CHANGE ( I ENDED UP LEAVING THE NEW MASTER PUMP ON SINCE IT'S 7 YEARS OLD AND HAS OVER 100,000 MILES ON IT) AND RE-BLEED THE LINES A SECOND TIME, NO CHANGE. OVER A PERIOD OF TIME, THEY FINALLY CAME BACK TO FULL PRESSURE. I GOOGLED FUSION BRAKE PROBLEMS AND WAS SURPRISED TO FIND MANY ENTRIES REFERRING TO THE SAME PROBLEM, THAT BEING ON A "ROUGH ROAD" AND ABS KICKING IN, SOFT BRAKES ENSUED. I WILL FIND ALL OF MY RECEIPTS AND HAVE MORE PRECISE INFO IN A WEEK OR TWO.

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 40 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET THE CAR TO STOP. TOOK CAR IN TO DEALER 12-21-2016 AND WAS TOLD THE BRAKES WERE NOW PROPERLY WORKING. THE BRAKE PROBLEM STARTED WHEN I WENT OVER A SPEED BUMP ON MY STREET ABOUT 2 WEEKS AGO. THE CAR WAS IN MOTION. I NOW FEEL UNSAFE DRIVING THIS CAR. *TR

ON 3 SEPARATE OCCASIONS MY BRAKES HAVE FAILED - TWICE I WAS TURNING A CORNER TO THE RIGHT - APPLIED MY BRAKES - PAVEMENT WAS ROUGH - I HEARD A THUD LIKE NOISE AND THE BRAKES WERE ALL BUT GONE - BRAKE PEDAL WENT CLEAR TO THE FLOOR. THE THIRD TIME I WAS DRIVING ON SNOW PACKED/ ICY ROAD AND THE LIGHT TURNED RED - IT WAS A VERY SLIGHT DOWNHILL SECTION -.I DIDN'T HAVE ANY BRAKES - I TRIED PUMPING, THE BRAKE PEDAL WENT CLEAR TO THE FLOOR AND THEN I HAD TO JUST PUT BOTH FEET ON THE BRAKE PEDAL AS HARD AS I COULD - FINALLY CAME TO A STOP IN THE INTERSECTION - IF A CAR WOULD HAVE BEEN IN FRONT OF ME I WOULD NOT HAVE BEEN ABLE TO STOP. I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS. I HAVE HAD THE CAR TO THE MECHANIC TWICE NOW AND WHAT HE'S DOING IS NOT FIXING THE PROBLEM. *TR

WHILE DRIVING IN SLUSH AND SNOWY ASPHALT ROADS, I WAS TURNING THE CORNER ON CITY ROADS AT A STOPLIGHT AND I STARTED TO SLIDE SO I PRESSED MY BRAKES AND MY PEDAL WENT STRAIGHT TO THE FLOOR. I COULD PUMP MY BRAKES AND I WOULD SLOWLY SLOW DOWN BUT IN ORDER TO STOP I HAD TO PRESS THE PEDAL TO THE FLOOR HARD. I DID TAKE MY VEHICLE IN FOR SERVICE ON 12/20/16 AT A FORD DEALERSHIP AND THEY REPLACED THE ABS HYDRAULIC CONTROL UNIT FOR $1274. *TR

AFTER COMING TO A HARD STOP ON INTERSTATE DUE TO A CRASH AHEAD BRAKE PEDAL WENT SOFT AND BRAKING WAS DIMINISHED. I TOOK THE VEHICLE TO A NEARBY FORD DEALER AND THEY BLED THE BRAKES AND ENGAGED THE ANTI-LOCK SYSTEM IN A GRAVEL LOT TO 'RESET' THE SYSTEM. I TREATED THIS AS A ON OFF ANOMALY UNTIL I SAW IN THE NEWS THAT OTHERS HAVE ALSO EXPERIENCED THIS.

TWICE THIS YEAR I TRIED TO BRAKE WHILE GOING OVER A ROUGH SURFACE COMING TO AN INTERSECTION AND THE BRAKES WENT TO THE FLOOR AND IT TOOK MORE DISTANCE TO STOP THAN IT SHOULD. THE BRAKE PEDAL STAYED LOW FOR ABOUT 15 MIN. UNTIL IT EVENTUALLY CAME BACK TO REGULAR POSITION. TOOK IT TO DEALER ON OCT. 26,2016 WHEN IT HAPPENED THE SECOND TIME AND THEY SAID THEY CHECKED EVERYTHING AND MY BRAKES WERE FINE. I EVEN SUGGESTED IT SEEMED TO BE RELATED TO ABS SINCE I DIDN'T FEEL THE NORMAL 'GRABBING' SENSATION WHEN THE ABS TAKES OVER.

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE ANTI LOCK BRAKE SYSTEM STALLED WHILE THE VEHICLE WAS BEING DRIVEN IN THE SNOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS HYDRAULIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS AT 61,000. UPDATED 02/22/2017*CT *CN

THE ANTI-LOCK BRAKE SYSTEM GOES SOFT AND THE BRAKES GO TO THE FLOOR IN SNOWY OR RAINY CONDITIONS. I HAVE EXPERIENCED THIS ON TWO SNOWY DAYS IN MASSACHUSETTS ON DECEMBER 17TH AND 18TH, 2016. THE CAR WOULD NOT STOP WHEN I BRAKED IN MOTION FOR A 2 WAY STOP SIGN. THE BRAKES MADE LARGE NOISES AND FELT VERY SOFT AND THE CAR WOULD NOT COMPLETELY STOP. FORTUNATELY I WAS ONLY GOING 15 MILES PH AND NO OTHER CARS WERE APPROACHING. HOWEVER, IF A CAR WAS PROCEEDING I WOULD HAVE CRASHED INTO THE CAR.I UNDERSTAND THAT THE 2009 FORD FUSION IS UNDER INVESTIGATION THAT THE BRAKES MAY FAIL IN CERTAIN WEATHER CONDITIONS. THIS IS TRUE AS I HAVE EXPERIENCED IT. WHAT DO WE DO WHILE WAITING FOR THIS INVESTIGATION? IT IS A SAFETY PROBLEM WITH THE CAR. IS FORD RESPONSIBLE IN BETWEEN THIS INVESTIGATION TO FIX THE PROBLEM? CAN I BRING MY CAR TO THE FORD CENTER TO HAVE THIS ISSUE FIXED ON THEIR DIME?

AFTER THE ANTILOCK BRAKES ARE ENABLED THE BRAKE PEDAL GOES ALMOST ALL THE WAY TO THE FLOOR BEFORE THE BRAKES ARE ACTIVATED. THIS PROBLEM HAS CAUSED THE VEHICLE TO GO PAST SEVERAL IMPORTANT STOPPING POINTS INCLUDING STREET LIGHTS.

BRAKE PEDAL WENT SOFT AND DIFFICULT TO STOP

THE BRAKE PEDAL WENT TO THE FLOOR WHILE I WAS APPLYING THEM UNDER NORMAL CONDITIONS. MAYBE 25 MPH ON A CITY STREET. AFTER HAVING A MECHANIC INSPECT MY CAR, HE DETERMINED THE ABS HYDRAULIC UNIT WAS BAD.....$1600 LATER THE PROBLEM WAS FIXED. I GOT LUCKY, BUT THAT FAILURE COULD'VE BEEN DANGEROUS. THE BRAKES DID ENGAGE, BUT WHEN THE PEDAL WAS ALMOST TO THE FLOOR. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE WOULD NOT STOP AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 02/21/17*LJ

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS AND APPLYING THE BRAKE PEDAL, THE BRAKES FELT SPONGY OR SOFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE BRAKE PADS AND SHOES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE BRAKE PADS AND SHOES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED A SECOND TIME, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 81,492.

TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE OPERATING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE ABS SENSOR ACTIVATED. MOMENTS LATER, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE VEHICLE DID NOT IMMEDIATELY STOP AND THE STOPPING DISTANCE WAS INCREASED. THE DEALER CHANGED THE REAR ROTORS AND BRAKE PADS, AND BRAKE FLUID; HOWEVER, THE SAME FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,914.

WHILE RECENTLY DRIVING ON SNOW, THE BRAKES SEEMED TO ALMOST MALFUNCTION AFTER ABS WAS ACTIVATED. I HAD TO PRESS THE BRAKES ALMOST TO THE FLOOR TO BRAKE WHICH DELAYED MY ABILITY TO BRAKE ALMOST CAUSING MY VEHICLE TO NOT STOP IN TIME. THIS HAPPENED WHILE DRIVING AT ANY SPEED IN SLICK CONDITIONS THAT WOULD ACTIVATE THE ABS SYSTEM. PUMPING THE BRAKES WOULD HELP TO BRING THE BRAKE PRESSURE BACK BUT WOULD ALMOST INSTANTLY GO OUT AGAIN THE NEXT TIME I HAD TO BRAKE. THIS SIGNIFICANTLY DECREASES MY ABILITY TO DRIVE SAFELY. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED WHILE ATTEMPTING TO SLOW DOWN FROM 30 MPH. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,440.

2009 FORD FUSION BRAKE PROBLEMS. THE BRAKE PEDAL INTERMITTENLY GOES DOWN THE FLOOR UNEXEPECTLY. I HAD TO STAND ON THE BRAKE PEDAL TO STOP THE CAR. THIS ISSUE HAS BEEN REPORTED TO MURPHY FORD, CHESTER PA ON 4 OCCASIONS. THIS CAR HAS BEEN TOWED TWICE TO MURPHY FORD , CONCERNING THIS ISSUE. MURPHY FORD COULD NOT DUPLICATE THIS PROBLEM. AFTER THE 4TH VISIT, AND MURPHY FORD COULD NOT DUPLICATE THE PROBLEM, I REQUESTED THAT THE MASTER CYLINDER BE REPLACE. THIS CAR IS UNSAFE AND FORD SHOULD CORRECT THIS PROBLEM. I AM AUTHORIZING THE NHTSB TO REVIEW MY VEHICLE SERVICE RECORD FROM MURPHY FORD CONCERNING THIS ISSUE.

WHEN ANTI-LOCK BRAKING SYSTEM IS NEEDED, SUCH AS ON A SLIPPERY ROAD, THE BRAKE PEDAL GOES TO THE FLOOR, RESULTING IN A LACK OF STOPPING POWER, RESULTING IN A HAZARDOUS SITUATION. WHEN ROADS ARE NOT SLIPPERY, BRAKES WORK NORMALLY.

MY BRAKE PEDAL HAS GONE SOFT AND OPERATES NOW MUCH CLOSER TO THE FLOOR OF THE VEHICLE FOLLOWING A RATHER SEVERE APPLICATION OF BRAKING TO AVOID A COLLISION. (I WAS TRAVELING THROUGH AN INTERSECTION ON A MAJOR ROADWAY AT 40-45 MPH WHEN A VEHICLE MADE A LEFT TURN IN FRONT OF ME) IMMEDIATELY FOLLOWING THE INCIDENT, I FEARED THAT THE VEHICLE WAS NOT GOING TO STOP AT THE NEXT TRAFFIC LIGHT AND SO IT WENT FOR THE REMAINDER OF THE DAY IN OCTOBER , 2016. THE BRAKES WERE NOT RIGHT. AFTER SEVERAL DAYS I NOTICED THAT THE BRAKES DID FEEL A LITTLE BETTER, HOWEVER, I AM SURE HAVING DRIVEN THIS VEHICLE SINCE PURCHASED NEW, THEY ARE NOT WHAT THEY WERE PRIOR TO THE HARD STOP. *TR

BOTH MY WIFE AND I EXPERIENCED THE BRAKE PEDAL GOING SOFT SO THAT WE HAD TO PRESS DOWN FURTHER AND THE BRAKE PEDAL TRAVELED DOWN FURTHER TO GET TO FIRM RESISTANCE. THE CAR WOULD NOT BRAKE NORMALLY BUT REQUIRED MORE PRESSURE TO BRAKE THE CAR AND TOOK LONGER TO STOP. WE FELT UNSAFE. IT OCCURRED AT VARIOUS SPEEDS, WHEN TRYING TO STOP. THE PROBLEM IS INTERMITTENT AND WE DO NOT KNOW WHEN IT WILL OCCUR OR WHY IT IS HAPPENING. THIS HAPPENED WHEN TRYING TO STOP FOR STREET LIGHTS OR STOP SIGNS AND OCCURRED THIS PAST MONTH, THE BEGINNING OF DECEMBER 2016. IT HAPPENED WHEN WE WERE TRAVELING STRAIGHT OR ON A CURVE COMING TO A FULL STOP. IT HAPPENED ON MORE THAN ONE DATE, SEVERAL TIMES TOWARDS THE BEGINNING OF DECEMBER 2016

THE BRAKES WILL RANDOMLY GET SPONGY AND GO TO THE FLOOR WHEN APPLIED IN AN EMERGENCY SITUATION. ALSO THE BRAKES WILL FEEL SPONGY AND GO TO THE FLOOR WHEN APPLIED AND THE VEHICLE IS TRAVELING OVER BUMPS IN THE ROAD. NEITHER MY HUSBAND OR MYSELF HAVE NOT HAD AN ACCIDENT IN THIS VEHICLE BUT HAVE HAD TO EXIT THE ROADWAY TO AVOID REAR ENDING OTHER VEHICLES. ALSO THE VEHICLE HAS TRAVELED INTO INTERSECTIONS PRIOR TO STOPPING WHEN ATTEMPTING TO STOP WHILE TRAVELING OVER BUMPS. THIS IS EXTREMELY DANGEROUS AND SCARY AND AS A RESULT WE CAN'T ALLOW OUR CHILDREN TO DRIVE THIS VEHICLE. WE PREVIOUSLY HAD A 2007 FORD FUSION IN WHICH MY DAUGHTER REAR ENDED ANOTHER CAR IN TRAFFIC WHEN SHE APPLIED THE BRAKES AND THAT FORD FUSION WAS TOTALED. WHEN THE BRAKES ARE NOT HAVING THE ABOVE PROBLEMS, IT IS A GREAT CAR TO DRIVE. THESE BRAKE ISSUES MAKE ME A VERY UNCOMFORTABLE DRIVER AS WE HAVE A LOT OF BUMPY ROADS IN MY CITY. IT ALSO MAKES TRAVELING VERY DIFFICULT AS I DON'T KNOW WHAT TYPE OF ROAD SURFACES I MAY ENCOUNTER. THE VEHICLE HAS BEEN TO THE SHOP ABOUT THESE ISSUES BUT THEY NEVER FIND A PROBLEM. *TR

THIS HAS OCCURRED SEVERAL TIMES OVER THE PAST YEAR WITH MY 2009 FORD FUSION THAT CURRENTLY HAS 74,000 MILES ON IT. WHEN PRESSING THE BRAKE PEDAL WHILE DRIVING OVER A SMALL POTHOLE OR SLIGHTLY DAMP ROAD SURFACE, THE ABS SYSTEM ENGAGES. THE BRAKE PEDAL FEELS AS THOUGH IT IS GRINDING AND PUSHING BACK ON MY FOOT, AND THE CAR DOES NOT STOP. I PRESS THE BRAKE AS HARD AS I CAN TO TRY TO STOP THE CAR. THE BRAKE PEDAL CONTINUES TO FEEL AS THOUGH IT IS GRINDING AND THEN DROPS TO THE FLOOR. THE CAR EVENTUALLY COMES TO A STOP. I HAVE NEARLY BEEN IN SEVERAL ACCIDENTS, DUE TO THE CAR'S INABILITY TO STOP IMMEDIATELY. CURRENTLY, I HAVE TO DRIVE SEVERAL FEET BEHIND THE CAR IN FRONT OF ME, EVEN ON FLAT, DRY ROAD SURFACES. NOW WHEN I PRESS THE BRAKE PEDAL, THE BRAKES ENGAGE, BUT THEN DISENGAGE, UNTIL THE BRAKE PEDAL IS PRESSED TO THE FLOOR. ONCE THE BRAKE PEDAL IS ON THE FLOOR, THE CAR SLOWLY COMES TO A STOP. THE CAR WILL NOT STOP IMMEDIATELY. IT IS DANGEROUS TO DRIVE THE CAR, BECAUSE OF THIS. I MUST KNOW WELL AHEAD OF TIME WHEN I HAVE TO STOP THE CAR. *TR

WHEN BRAKING OVER BUMPS THE BRAKE PEDAL GOES TO THE FLOOR WITH NO RESPONSE. ABS MODULE STICKING.

HIT THE BRAKES COMING DOWN A HILL ON WET SURFACE, HAD A ABS EVENT AND THE BRAKE PEDAL WENT TO FLOOR. HAD TO PUMP BRAKES TO STOP . NOW CONSTANT SOFT PEDAL. NO BRAKE LIGHT OR ABS LIGHT CAME ON OR HAVE SINCE COME ON. HAD MASTER BRAKE CYLINDER REPLACED WAS NOT THE PROBLEM. RESEARCHED ONLINE AND FOUND INFORMATION SAYING THE ABS SYSTEM WAS MALFUNCTIONING AND MANY OTHER PEOPLE HAVE THE SAME PROBLEM.

2 TIMES IN PAST TWO MONTHS, WHILE DRIVING IN RAIN MY CAR LOST BRAKE PRESSURE. ONCE ON A LOCAL STREET AND ONCE ON A HIGHWAY EXIT RAMP. BOTH TIMES DRIVING STRAIGHT BUT TRYING TO MAKE A QUICK STOP. IN BOTH TIMES THIS HAPPENED WHILE BRAKING ON A METAL SURFACE (MANHOLE COVER). I HAD TO PRESS THE BRAKE ALL THE WAY TO THE FLOOR IN ORDER FOR THE CAR TO STOP. THIS LOSS OF PRESSURE LASTED FOR HOURS/OVERNIGHT. I WAS ABLE TO STOP BUT THE STOPPING PROCESS TOOK A LOT LONGER. I BROUGHT MY CAR INTO THE SHOP TODAY 12/27/16 AND THE SHOP FOUND NOTHING WRONG. I THEN SAW AN ARTICLE, TODAY, REGARDING THE NHTSA INVESTIGATION INTO THE LOSS OF BRAKE PRESSURE IN FORD FUSIONS. I AM REPORTING THIS SO THAT IT IS KNOWN MY FORD FUSION HAS HAD THE SAME ISSUE. *TR

TL* THE CONTACT OWNS A 2009 FORD FUSION THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE BRAKES MALFUNCTIONED WHEN DEPRESSING THE BRAKE PEDAL CAUSING THE VEHICLE TO CRASH INTO A POLE. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS FILED. THE VEHICLE TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO DUPLICATED. THE FAILURE REOCCURRED APPROXIMATELY 2 MONTHS LATER AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKING CLIP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 02/21/17*LJ

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL HIT THE FLOORBOARD OF THE VEHICLE WHEN IT WAS DEPRESSED. THE CONTACT STATED THE INTERLOCK BRAKE SYSTEM MALFUNCTIONED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS NOT AVAILABLE.

WHILE TRAVELING ON THE EXPRESSWAY AT SPEED, ON TWO DIFFERENT OCCASIONS, THE BRAKE PEDAL ON MY '09 FORD FUSION FIRST BEGAN TO GRAB THEN TRAVELED ALL THE WAY TO THE FLOOR RESULTING IN NO BRAKES. THE FIRST TIME WAS JUST AFTER HITTING A POT HOLE AND THE SECOND WAS ON WET PAYMENT. THE FIRST RESULTED IN SLIDING INTO AN INTERSECTION AFTER EXITING THE FREEWAY AND BEING ABLE TO STOP. THE SECOND REQUIRED ME TO SWERVE ONTO THE SHOULDER TO AVOID REAR-ENDING THE CAR IN FRONT OF ME. THE CAR WAS THEN INSPECTED AT A FORD DEALERSHIP WHICH SAID THE BRAKE FLUID WAS A BIT LOW BUT NO OTHER PROBLEMS WERE FOUND. THE PADS ARE GOOD, NO LEAKS HAVE BEEN DETECTED AND YET THE LOW FLUID CAN'T BE EXPLAINED, EVEN THOUGH IT WAS INSPECTED TWO MONTHS EARLIER. BOTH FAILURES OCCURRED DURING HARD BRAKING AND ONE OTHER ISSUE SUCH AS A POT HOLE OR WET PAVEMENT. NO ALERT INDICATORS LIGHTS ON THE DASH HAVE EVER COME ON. THE DEALER REPORTED NO ERROR CODES BEING AVAILABLE FROM THE COMPUTER. THE ISSUE HAS NOT OCCURRED IN THE LAST 3 WEEKS SINCE THE LAST DEALER "REPAIR".

TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL FAILED TO ENGAGE. THE CONTACT MENTIONED THAT THE ISSUE STARTED AFTER SLIDING ON ICE AND THE ABS WERE ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS BRAKE VALVES WERE OPENED AND NO PRESSURE WAS BEING APPLIED TO THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,600.

AFTER ANTI-LOCK BRAKES ENGAGED WHILE DRIVING, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND LOST MOST OF THE BRAKING ABILITY. THIS HAPPENED 3 TIMES. THE FIRST 2 TIMES IT HAPPENED, THE BRAKING PRESSURE RECOVERED WITHIN A DAY AND BRAKES WENT BACK TO NORMAL. THE 3RD TIME IT HAPPENED THE BRAKE PRESSURE NEVER RECOVERED COMPLETELY. I STILL HAVE BRAKING ABILITY, BUT REQUIRES A LONG BRAKE PEDAL TRAVEL TO ENGAGE BRAKES FULLY. IF I PUMP BRAKES, PEDAL PRESSURE SEEMS TO BUILD TO A NORMAL LEVEL, BUT WILL GO BACK TO A SOFT FEEL IMMEDIATELY AFTER I STOP PUMPING (AS IF THE BRAKE FLUID IS LEAKING PAST SOMETHING INTERNALLY). HAD DEALER LOOK AT IT AFTER 1ST INCIDENT, BUT COULDN'T DIAGNOSE ANY PROBLEMS WITH SYSTEM (BRAKES HAD GONE BACK TO NORMAL BY THEN). I AM CURRENTLY DRIVING WITH THE LONG PEDAL TRAVEL AND SOFT FEEL OF THE BRAKES, BUT HAVE LEARNED TO COMPENSATE FOR IT. *TR

I PURCHASED THIS USED CAR ON SEPT. 28, 2016. FIVE WEEKS LATER, ON NOV. 4, I WAS NEARING A RED LIGHT ON A CITY STREET AND BEGAN TO BRAKE. UNEXPECTEDLY, THE ABS ENGAGED AND I FOUND MYSELF WITHOUT ANY BRAKING POWER. I HAD TO PUSH THE BRAKE PEDAL TO THE FLOOR UNTIL THE CAR EVENTUALLY STOPPED APPROXIMATELY 12-15 FEET LATER. IF ANOTHER CAR OR A PERSON HAD BEEN IN FRONT OF ME, I WOULD HAVE HIT THEM. I IMMEDIATELY CONTACTED THE FORD DEALERSHIP WHERE I BOUGHT THE CAR (AUTONATION FORD OF WHITE BEAT LAKE, MINNESOTA), TOLD THEM WHAT HAPPENED AND THEN DROVE MY CAR SLOWLY TO THE DEALERSHIP WHERE THEY KEPT IT FOR FOUR DAYS. THEY REPLACED THE MASTER CYLINDER AND I WAS LED TO BELIEVE THAT THAT WAS THE END OF THE PROBLEM. THE DEALERSHIP CLAIMED THAT THEY DIDN'T KNOW WHAT ELSE MIGHT HAVE CAUSED SUCH A BRAKING PROBLEM. FIVE WEEKS LATER, ON DEC. 10, 2016, THE SAME THING HAPPENED ON ANOTHER CITY STREET AS I APPROACHED A RED LIGHT EXCEPT THIS TIME THE ABS ENGAGED BECAUSE THE ROAD WAS SEMI-SLIPPERY AFTER A SNOWFALL AND I HAD TO BRAKE A BIT HARDER. AGAIN, THE BRAKES DIDN'T WORK PROPERLY AND I HAD TO PRESS THEM TO THE FLOOR. MY CAR ENDED UP SLIDING THROUGH THE INTERSECTION (AGAINST A RED LIGHT) BEFORE COMING TO A STOP. LUCKILY, THERE WASN'T ANY OTHER TRAFFIC OR OBSTACLES IN THE INTERSECTION OR I WOULD HAVE HIT THEM AS WELL. I DID SOME RESEARCH ON THE INTERNET AND DISCOVERED THAT THERE HAVE BEEN NUMEROUS SIMILAR COMPLAINTS WITH FORD FUSION ABS SYSTEMS, INCLUDING A NUMBER OF COMPLAINTS MADE TO NHTSA. (T

FORD HAS REPLACED BY DOOR MECHANISM TWICE NOW AND YET THE DOOR AJAR LIGHT WOULD NOT GO OFF. THEY THEN TOLD ME I NEEDED A NEW DASH CLUSTER. WHILE IN THE SHOP THEY FOUND THE WIRING HARNESS IN THE DOOR HAD CAUSED A SHORT AND FRIED THE DASH CLUSTER.I COULD NOT TURN OFF MY DOAM LIGHTS AND THE ALARM SYSTEM KEPT GOING OFF AT RANDOM. I KEPT WAITING FOR ALL MY DIGITAL INSTRUMTATION TO FAIL.

THIS IS THE SECOND TIME WE'VE HAD ISSUES WITH THE BRAKING SYSTEM ON OUR 2009 FORD FUSION. THE FIRST OCCURRENCE WAS IN AUGUST 2016, THE SECOND ON NOVEMBER 30, 2016. THIS LAST TIME I TOOK THE VEHICLE TO THE LOCAL FORD DEALER AND HAD THEM DO A THOROUGH DIAGNOSTIC CHECK ON THE BRAKING SYSTEM. THE DEALERSHIP SAYS THERE IS NOTHING WRONG WITH OUR BRAKES THAT THEY CAN DOCUMENT OR REPLICATE. HOWEVER, THE FAILURE OF THE BREAKING SYSTEM, TEMPORARILY, NEARLY CAUSED AN ACCIDENT FOR MY SON THIS WEEK. BACK IN AUGUST IT WAS MY WIFE THAT HAD THE EPISODE. IN AUGUST SHE WAS DRIVING ON A WET BLACKTOP FOUR-LANE DIVIDED HIGHWAY AND HIT THE BREAKS FOR A CAR SLOWING IN FRONT OF HER. IMMEDIATELY SHE HAD ALMOST NO BREAKING FUNCTION, WITH THE PEDAL BEING EXTREMELY SOFT AND GOING ALMOST TO THE FLOOR. THIS WAS NOT A CASE OF PULSATING ABS ACTION LIKE NORMAL. SHE WAS ABLE TO PUMP THE BRAKES AGGRESSIVELY FOR A WHILE AND GRADUALLY GET BACK ENOUGH BREAKING FUNCTION TO DRIVE THE CAR HOME. ON INSPECTION THE BRAKE RESERVOIR WAS FULL. THIS WEEK, THE SAME THING HAPPENED ON A PERFECTLY DRY CONCRETE FOUR-LANE DIVIDED HIGHWAY DURING A BRAKING ACTION WHEN PREPARING TO MAKE A TURN ONTO A SIDE ROAD. HE NEARLY HIT A BRICK SIGN AT THE COLLEGE CAMPUS ENTRANCE. HE PUMPED THE BRAKES REPEATEDLY AND GRADUALLY HAD ENOUGH BREAKING FUNCTION RETURN THAT HE COULD DRIVE SLOWLY TO THE PARKING LOT. I TOOK OFF WORK AND DROVE DOWN TO MEET HIM AND TESTED THE VEHICLE. THE MASTER CYLINDER WAS FULL TO THE NORMAL LEVEL. THERE WAS NO SIGN OF