Page 3 of 28 · complaints 101–150 of 1,353

2008 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Service Brakes
Filed Jan 12, 2021100,000 milesIL

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 70 MPH, THE BRAKES PEDAL WAS APPLIED AND DEPRESSED TO THE FLOORBOARD. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CURRIE MOTORS FORD (9423 W LINCOLN HWY, FRANKFORT, IL 60423, (866) 697-0924) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jan 8, 2021IL

THIS VEHICLE HAS ALREADY BEEN RECALLED FOR THE HCU UNIT NOT FUNCTIONING PROPERLY. I HAVE ALREADY FILED A COMPLAINT FOR THAT WITH NHTSA. THIS NEW COMPLAINT IS BECAUSE THE RECALL WAS MADE ON DECEMBER 18TH OF 2019 AND NOW OVER A YEAR LATER FORD HAS NOT FIXED THE PROBLEM. I BROUGHT THE CAR INTO A FORD DEALER ON 01/08/21 AND THE DEALER CONFIRMED THAT THE HCU UNIT IS DEFECTIVE BUT THEY TOLD ME FORD DOESN'T HAVE THE PART AND DOESN'T KNOW WHEN IT WILL BE AVAILABLE TO REPLACE IT. THIS IS OVER A YEAR AFTER IT WAS RECALLED. I'M SURE FORD HAS BUILT A LOT OF CARS AND TRUCKS IN THE LAST YEAR AND HAS SOLD A LOT OF PARTS SO IT DOESN'T MAKE SENSE THAT THEY CANNOT GET THIS PART. THIS IS A SAFETY ISSUE. THE BRAKE PEDAL GOES TO THE FLOOR IF THE ANTI-LOCK BRAKE ENGAGES AND MOST OF THE TIME I HAVE TO PULL OVER AND PUMP THE PEDAL TO GET IT BACK TO WHERE IT SHOULD ENGAGE. THE FORD DEALER I TOOK IT TO HAD ME SIGN A PAPER SAYING THAT THEY INFORMED ME THAT THE BRAKES ARE BAD BUT FORD WON'T FIX IT AND THAT THEY ARE NOT RESPONSIBLE FOR ME GETTING INTO AN ACCIDENT. THE LAST LINE OF THE CIRCLED AREA ON THE ROCK RIVER FORD RECEIPT STATES THAT.

Service Brakes
Filed Jan 7, 2021OH

MY STATE AUTO REGISTRATION INCLUDED A RECALL FROM 12/19/2019. WHEN I WENT TO GET FURTHER DETAILS FROM HTTPS://WWW.NHTSA.GOV/RECALLS IT SAID FORD IS WORKING ON A FIX?? THIS IS FROM OVER A YEAR AGO - IS THERE A REPAIR AVAILABLE OR NOT? THANK YOU

Air Bags
Filed Jan 2, 2021138,000 milesVA

FORD MOTOR COMPANY SENT ME SEVERAL RECALL NOTICES. WHEN I RESPONDED TO HAVE THE RECALL DONE BY THEIR MOBILE UNIT, THEY COMPLIED . I HAD NO ISSUES WITH MY AIRBAG LIGHT IN THE DASH PRIOR TO THE RECALL BEING PERFORMED. AFTER THE AIR BAG RECALL WAS PERFORMED, THE AIRBAG LIGHT CAME ON AND STATED ON. I CALLED FORD MOTOR COMPANY AND NOTIFIED THEM OF THE ISSUE. I WAS TOLD I HAD TO BRING VEHICLE IN TO BE DIAGNOSED FOR A FEE OF 129.00 DOLLARS. AGAIN I HAD NO ISSUES WITH MY AIR BAG LIGHT PRIOR TO THE RECALL BEING PERFORMED.

Service Brakes
Filed Dec 17, 2020CT

THERE SEEMS TO BE AN OPEN RECALL CONCERNING THE BRAKING SYSTEM. FROM YOUR DESCRIPTION PARTS TO FIX THE PROBLEM SHOULD HAVE BEEN AVAILABLE FIRST QUARTER 2020. IT'S NOW DECEMBER. SEEMS LIKE FORD IS TAKING TOO LONG TO FIX THIS ISSUE.

Service Brakes
Filed Dec 16, 2020156,822 milesOH

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED WHILE DRIVING 40 MPH, HE FORCEFULLY DEPRESSED ON THE BRAKE PEDAL AND THE VEHICLE JERKED TO A STOP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION. THE CONTACT STATED HE EXPERIENCE THE FAILURE FOR A SECOND TIME ON 12/15/2020. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,822. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes, Hydraulic
Filed Dec 8, 2020MN

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes, Hydraulic
Filed Dec 7, 2020NJ

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT UPON MAKING A RIGHT TURN AT 40 MPH, THE BRAKE PEDAL FAILED TO OPERATE AS NEEDED. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD, WITHOUT WARNING. THE CONTACT APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. AFTER THE FAILURE, THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC INFORMED HER THAT HER VEHICLE MAY HAVE BEEN PLACED UNDER RECALL AND INSTRUCTED HER TO CALL NHTSA. THE CONTACT CALLED THE NHTSA AND WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes, Hydraulic
Filed Nov 27, 2020MA

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Nov 16, 2020CA

I CHECKED THE RECALLS ON MY VEHICLE AND IT SAYS THE HYDROLIC CONTROL VALVE FOR THE BRAKES IS STUCK OPEN AND FORD COMPANY HAS YET TO HAVE A REMEDY FOR IT

Service Brakes
Filed Nov 10, 2020155,000 milesCA

BRAKE PEDAL GOES TO THE FLOOR BOARD AND BRAKES DON'T WORK INTERMITTENTLY. THIS HAPPENS WHEN TRYING TO BRAKE SUDDENLY.

Service Brakes
Filed Nov 8, 2020189,000 milesMN

THE RECALL FOR THE ABS WAS SENT TO NOTIFY FORD OWNERS IN LATE DECEMBER 2019. WHEN THIS NOTICE WAS SENT THE PAPERWORK STATED THAT A REMEDY WOULD BE FOUND BY "END OF FIRST QUARTER 2020". IT IS NOW NOVEMBER 8TH, 2020 AND THERE HAS BEEN NO UPDATE THAT THERE HAS NOT BEEN A REMEDY MADE AVAILABLE FOR THESE OWNERS. IF WE WANT TO BE TECHNICAL END OF FIRST QUARTER OF 2020 IS MARCH, WE ARE NOW APPROACHING 8 MONTHS PAST THAT OFFICIAL NOTICE. I WOULD LIKE AND I AM SURE OTHER OWNERS WOULD LIKE AN UPDATE AS TO WHEN THE REMEDY WILL BE MADE AVAILABLE. I HAVE HAD MANY ISSUES WITH MY BREAKING SYSTEM AND HAD TO HAVE PARTS OF THE AUTOMATIC BREAKING SYSTEM REPLACED DUE TO THIS RECALL WHILE HAVING TO PAY FOR IT ON MY OWN.

Service Brakes
Filed Nov 2, 2020NY

RECALL NOTICE IN JANUARY 2020 19V-904 BEEN CALLING THEY KEEP TELLING ME NO PARTS AVAILABLE. THIS IS A BREAK PROBLEM. THE LETTER SAID THAT THE BREAKS COULD FAIL. SHOULD I BE DRIVING THE CAR?

Service BrakesCrash
Filed Nov 2, 2020117,000 milesOH

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKING SYSTEM MALFUNCTIONED AND WOULD NOT IMMEDIATELY STOP THE VEHICLE CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS LATER TOWED TO THE HOME. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LIBERTY FORD LOCATED AT 6600 PEARL RD, PARMA HEIGHTS, OH 44130 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 19V904000(BRAKING SYSTEM ) BUT THE PARTS TO REMEDY THE DEFECT WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 117,000.

Service Brakes
Filed Oct 22, 2020PA

TL* THE CONTACT'S DAUGHTER OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HIS DAUGHTER HAD TO PUMP THE BRAKE PEDAL NUMEROUS TIMES FOR THE VEHICLE TO STOP. THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO FRED BEANS FORD OF NEWTOWN (10 N SYCAMORE ST, NEWTOWN, PA 18940) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes, Hydraulic
Filed Oct 22, 2020MN

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT BECAME AWARE ONLINE OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. INVER GROVE FORD (4725 S ROBERT TRAIL, INVER GROVE HEIGHTS, MN 55077, (800) 730-1765) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes, Hydraulic
Filed Oct 22, 2020197,706 milesOK

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE BRAKES LOCKED UP AND CAUSED THE VEHICLE TO SLIDE FORWARD. THE CONTACT PUMPED THE BRAKE PEDAL AND THE VEHICLE RESUMED NORMAL OPERATION. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SUPERIOR FORD (491 US-412, SILOAM SPRINGS, AR 72761 (479) 524-9581) AND WAS DIAGNOSED HOWEVER, THE CONTACT WAS INFORMED THAT PARTS WHERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO REACH OUT TO THE DEALER FOR FURTHER ASSISTANCE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 197,706.

Service Brakes, Hydraulic
Filed Oct 20, 202064,000 milesCO

TL* THE CONTACT'S FATHER OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 40 MPH, HE DEPRESSED THE BRAKE PEDAL HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE BRAKES WORKED THE NEXT TIME. THE DRIVER DROVE TO HIS RESIDENCE. THE VEHICLE WAS TOWED TO LONGMONT FORD - SALES LOCATED AT 235 ALPINE ST, LONGMONT, CO 80501, (303) 776-3600, WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Sep 30, 202037,000 milesTX

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE DROVE OVER A POTHOLE AND THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL HOWEVER, THE BRAKE PEDAL WENT TO THE FLOOR. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED NORTHSIDE FORD (12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216; (210) 319-5734) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes, Hydraulic
Filed Sep 28, 2020GA

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RESEARCHED AND DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Tires
Filed Sep 24, 202020,000 milesMD

TL* THE CONTACT OWNS A 2008 FORD FUSION EQUIPPED WITH HANKOOK TIRES, TIRE LINE: KINERGY GT, TIRE SIZE: 225/45/R18. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND FRONT PASSENGER'S SIDE TIRES EXPERIENCED SIDEWALL BUBBLING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. VIN NOT AVAILABLE.

Service Brakes
Filed Sep 22, 2020104,330 milesNY

WHILE DRIVING AND BRAKING, IT FELT AS IF THERE WAS NO BRAKES, THE PEDAL WENT TO THE FLOOR. I WOULD DESCRIBE THIS AS AN EXTENDED BRAKE.MANY TIMES I'VE COME VERY CLOSE TO GETTING INTO AN ACCIDENT DUE TO THIS ISSUE. I'VE HAD THE BRAKE PADS, BRAKE ROTORS, CALIPERS AND NOW THE MASTER CYLINDER REPLACED WITH A BRAKE FLUID FLUSH AND THIS ISSUE STILL REMAINS. THIS ISSUE IS VERY UNSAFE AND I FEEL THIS VEHICLE SHOULD BE LISTED UNDER THE RECALL REGARDING THE ABS MODULE. I CALLED SEVERAL DIFFERENT FORD DEALERSHIPS AND WAS TOLD THAT MY VEHICLE DOESN'T QUALIFY FOR THE RECALL. I CALLED FORD CUSTOMER SERVICE AND THEY WERE NO HELP EITHER. THE REPAID I'VE MADE WERE COSTLY, BUT THIS REPAIR WOULD BE VERY COSTLY IN WHICH I FEEL I SHOULDN'T HAVE TO PAY FOR.

Air Bags
Filed Sep 21, 2020178,986 milesAL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 19V001000 (AIR BAGS). THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING, THE VEHICLE DECELERATED AND CAME TO A ROLLING STOP WITH THE BRAKE PEDAL DEPRESSED, WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE MASTER CYLINDER. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE LYNN LAYTON FORD DEALER LOCATED AT 3300 US HWY 31, DECATUR, AL 35603, WHERE IT WAS STATED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT WAS TOLD THAT THE FAILED PART COULD BE REPLACED TEMPORARILY WITH A DEFECTIVE PART, AT COST, AND TO TAKE THE VEHICLE BACK FOR THE RECALL REPAIR WHEN THE RECALL PART BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,986.

Service Brakes
Filed Sep 21, 2020117,300 milesIL

I WAS TOLD BY A UFTRING FORD THEY WERE WAITING ON MANUFACTURER AND WAS DIRECTED TO CALL FORD. I CALLED FORD AND THEY TOLD ME NHSTA WAS STILL DETERMINING WHAT THEY WERE WILLING TO FIX AND TO CALL THEM AND THAT THEY WERE TOLD BY NHTSA THAT IT WOULD BE END OF 3RD QUARTER 2020 BEFORE THE RECALL WAS FIXED. MY BRAKES WILL GO FROM REALLY SOFT TAKING 20 FEET OR BETTER TO STOP WITH THE PEDAL TO THE FLOOR BUT AT OTHER TIMES WILL STOP NORMAL JUST WITH SOFT BREAK PEDALS. MY CAR SPENDS IT'S DAYS PARKED AND WE DO WELL WITH JUST ONE CAR BUT IF I COULD TRUST MY CAR TO DRIVE IT TO WORK I WOULD BUT UNTIL THIS IS FIXED I CAN'T. IT'S VALUE MAKES IT HARD TO SELL ESPECIALLY WITH THE RECALL.

Service Brakes, Hydraulic
Filed Sep 17, 2020217,000 milesMD

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE PEDAL FELT SOFT AND EXTENDED TO THE FLOOR AND THE BRAKING DISTANCE WAS EXTENDED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART WAS NOT YET AVAILABLE. THE LOCAL DEALER DARCARS FORD OF LANHAM LOCATED AT 9020 LANHAM SEVERN RD, LANHAM, MD 20706 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 217,000.

Service BrakesCrash1 injured
Filed Sep 10, 2020180,000 milesMD

BRAKE PEDAL GOES TO FLOOR MAKING STOPPING DIFFICULT

Service Brakes, Hydraulic
Filed Sep 9, 2020160,000 milesMN

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE BRAKES FAILED TO ADEQUATELY STOP THE VEHICLE WITHOUT DEPRESSING THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE KIMBER CREEK FORD LOCATED AT 2654 MN-371, PINE RIVER, MN 56474, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS INFORMED THAT THE BRAKES WERE UNSAFE TO DRIVE AND TO SIGN A WAIVER IF HE WANTED TO TAKE THE VEHICLE HOME. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE REMAINED IN DEALER CUSTODY UNREPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Sep 8, 2020MI

I HAVE HAD A RECALL NOTICE FROM FORD SINCE THE BEGINNING OF THE YEAR. FORD NOTIFIED ME THAT PARTS WERE EXPECTED IN THE FIRST QUARTER OF 2020. IT IS NOW 9/8/2020, AND I HAVE NOT HEARD FROM FORD ABOUT ANY REPAIR DATES. I COULD PROBABLY SCHEDULE A REPAIR MYSELF AND GET IT DONE. IT SEEMS AS THOUGH THEY ARE NOT MOTIVATED. NEED HELP.

Service Brakes
Filed Aug 31, 202066,000 milesMD

I A MAIL RELATED TO AN IMPORTANT SAFETY RECALL. THERE IS A VALVE IN THE HYDRAULIC CONTROL UNIT OF THE ANTI-LOCKING BRAKING SYSTEM THAT IS STUCK OPEN. AND THIS PROBLEM IS MORE NOTICEABLE DURING A RAINY DAY OR WINTER PERIODS. I REALLY HAVE TO DRIVE VERY VERY SLOWLY FOR THE BRAKES TO OPERATE WELL. I ALSO PLANNED TO SELL OFF THE CAR BUT BECAUSE OF THE CONDITION I DID NOT WANT TO RISK LIFE FOR SOMEONE ELSE. BEFORE THE SAFETY RECALL MAIL I TOOK THE VEHICLE TO MECHANICS TO SOLVE THE PROBLEM THEY FAILED BECAUSE THEY DID NOT KNOW WHERE THE PROBLEM WAS. BUT NOW THAT I KNOW WHAT THE PROBLEM IS AND FORD COMPANY HAD PROMISED TO SOLVE THE PROBLEM BY THE END OF THE FIRST QUARTER OF 2020 BUT NOW WE ARE ALMOST IN THE LAST QUARTER OF 2020, I DON'T KNOW IF THEY GAVE UP ON THEIR PROMISE.

Service Brakes
Filed Aug 27, 2020106,000 milesOH

MY DAUGHTER DRIVES THIS VEHICLE TO GET TO WORK AND SHE HAS EXPERIENCE A LOW BRAKE PEDAL FOR NEARLY 2 YEARS. THE PEDAL IS NOW SO LOW THAT IT IS FRIGHTENING TO DRIVE THE CAR. THE LOW PEDAL (ALMOST TO THE FLOOR) OCCURS AT ALL TIMES WHEN BRAKING. IN JANUARY WE RECEIVED A RECALL NOTICE FROM FORD (FORD RECALL NUMBER 19S54, NHTSA RECALL NUMBER 19V-904) NOTIFYING US OF THIS PROBLEM AND EXPLAINED THAT FORD WOULD BE PROVIDING WORK INSTRUCTIONS AND PARTS TO THE DEALERSHIP BY THE END OF THE 1Q2020. I HAVE BEEN CALLING THE FORD DEALERS IN OUR AREA AND ALL CLAIM THAT FORD HAS NOT ISSUED THIS INFORMATION TO THEM. WHAT IS GOING ON? MY DAUGHTER IS AFRAID TO DRIVE THE CAR AND SHE NEEDS TRANSPORTATION. PLEASE HELP.

Service Brakes, Hydraulic
Filed Aug 19, 202016,000 milesAZ

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING 35 MPH, SHE HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER HORNE FREEDOM FORD (2161 E U.S. HWY 70, THATCHER, AZ 85552 (928) 428-1770) AND THE BRAKE MASTER CYLINDER WAS REPLACED. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LOCAL DEALER HORNE FREEDOM FORD, WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 16,000.

Service Brakes
Filed Aug 12, 202084,000 milesNY

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD AND VEHICLE STOPPED SLOWLY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WEST HERR FORD OF ROCHESTER (4545 W RIDGE RD, ROCHESTER, NY 14626, (585) 352-1200, HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 84,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes, Hydraulic
Filed Aug 12, 2020MO

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER PAUL CERAME AUTO GROUP INC (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE HER GRANDDAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, SHE DEPRESSED THE BRAKE PEDAL AND THE BRAKE PEDAL WENT TO THE FLOORBOARD; CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

Air BagsCrash
Filed Jul 26, 2020120,000 milesIL

MY VEHICLE WAS IN A ACCIDENT INVOLVING A FRONTAL CRASH OF BOTH VEHICLES IN JOLIET AND MY AIRBAGS DIDN'T DEPLOY. I HAVE SINCE HAD MY VEHICLE REPAIRED BY FORD RECALL OF THE AIRBAGS AND NOW I HAVE HAD TO REPLACE MY BRAKES AT LEAST TWICE A YEAR WHEN I ONLY TRAVEL LOCALLY WITH MY CAR.

Service Brakes
Filed Jul 24, 2020165,900 milesTX

I PURCHASED THIS VEHICLE IN NOVEMBER OF 2019 WITH APPROXIMATELY 161,000 MILES ON IT. BETWEEN DECEMBER OF 2019 AND APRIL, 2020, I EXPERIENCED 3 INCIDENTS WHERE IF I HIT A POTHOLE WITH MY FOOT ON THE BRAKES, AFTERWARD THE PEDAL WOULD SINK LOW TO THE FLOOR AND REQUIRED AGGRESSIVE EFFORT TO STOP THE VEHICLE. ON THESE 3 OCCASIONS, IF I PARKED THE CAR AFTER A FEW HOURS THE PROBLEM WOULD CORRECT ITSELF. I ALSO RECEIVED A LETTER FROM FORD IN JANUARY 2020 ADVISING OF THE SAFETY RECALL (NOTICE # 19S54, NHTSA RECALL # 19V-804) STATING THAT PARTS WOULD BE AVAILABLE IN THE FIRST QUARTER OF 2020. WITH COVID-19 ABOUT, I DIDN'T HAVE TO DRIVE MUCH. ON JUNE 30TH, 2020 A DRIVER IN FRONT OF ME PANIC STOPPED WHICH FORCED ME TO DO THE SAME ON A STREET WITH DRY CONDITIONS. AFTER 2 DAYS THE SAME PROBLEM PERSISTED SO I CONTACTED FORD CUSTOMER SERVICE, WHO ADVISED ME TO SET UP AN APPOINTMENT TO BRING THE CAR IN. I DID SO AND DROPPED THE CAR WITH ERNESTO AT RED MCCOMBS FORD IN SAN ANTONIO, TX ON JULY 6TH, 2020. THE DEALER SUPPLIED ME WITH A RENTAL THROUGH ENTERPRISE. ON JULY 7TH, DEALER CALLS AND TELLS ME THEY COULD NOT FIND THE PROBLEM AND THAT I OWED THEM $149 DIAGNOSTIC FEE AND HAD TO PAY FOR THE RENTAL. I CALLED FORD CUSTOMER SERVICE AND COMPLAINED. THEY GAVE ME A TICKET NUMBER (CAS27013862) AND TOLD ME TO WAIT TO HEAR FROM A SERVICE MANAGER (THAT CALL NEVER CAME). I ALSO HAD TO PAY $162 FOR THE ADDITIONAL INSURANCE I HAD ON THE RENTAL. ON JULY 22ND, 220, THE DEALER CALLS AND ASKS WHAT I AM DOING W

Service Brakes
Filed Jul 16, 2020KY

BRAKES BEGAN TO TRAVEL TO FLOOR CUTTING DOWN REACTION TIME, BUT WOULD STOP CAR IF PLENTY OF TIME WAS AVAILABLE. RESEARCH SHOWED IN JAN, 2020 THAT A RECALL HAD BEEN INITIATED FOR DEFECTIVE HCUS THAT CAUSES BRAKES TO GO TO THE FLOOR TO STOP. CAR COULD NOT BE SAFELY OPERATED AND OXMOOR FORD DEALERSHIP WAS CONTACTED NUMEROUS TIME, BUT THEY STATED THEY COULDN'T DO THE REPAIR BECAUSE FORD HAD NOT PROVIDED THEM PARTS. THIS CONTINUED FOR 6 MONTHS AND CAR COULD NOT BE SAFELY OPERATED. IN JULY AN ONLINE APPOINTMENT WITH OXMOORE FORD IN LOU, KY WAS MADE FOR JULY 13, 2020. THE CAR WAS DROPPED OFF ON SUNDAY NIGHT TO BE WORKED ON MONDAY MORNING. APPROX 4 HOURS AFTER THE APPOINTMENT TIME, DEALER CALLED AND SAID CAR WAS READY. WHEN WE WENT TO THE DEALERSHIP, THEY ADVISED THAT THEY DIDN'T HAVE PARTS TO FIX THE CAR. WE REFUSED TO TAKE IT BACK, INFORMED THEM IT WAS DANGEROUS TO DRIVE, AND DEMANDED IT BE REPAIRED PER THE RECALL. A COUPLE DAYS LATER, DEALERSHIP CALLED AND SAID THEY COULD NOT GET PARTS TO FIX THE RECALL AND DOUBTED IF THEY COULD FIX IT FOR MONTHS. WE THEN INFORMED THE DEALERSHIP THAT WE WILL NOT ACCEPT THE CAR UNTIL IT'S REPAIRED AND THAT WE WERE FILING A COMPLAINT WITH THE US TRANSPORTATION BOARD AND SEEKING AN ATTORNEY. AT THE TIME OF FILING THIS REPORT, DEALERSHIP HAS YET TO RESPOND. NUMEROUS ATTEMPTS TO CONTACT FORD RE: THIS MET WITH NEGATIVE RESULTS.

Service Brakes, Hydraulic
Filed Jul 15, 2020CT

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes, Hydraulic
Filed Jun 30, 2020WI

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD WHILE ATTEMPTING TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DORSCH FORD LINCOLN KIA (2641 EATON RD, GREEN BAY, WI 54311) WHERE HE WAS INFORMED THAT THE PART TO REPAIR THE VEHICLE WAS BEING REDESIGNED AND WAS UNAVAILABLE. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT WAS INFORMED THAT IF THE VEHICLE WAS REPAIRED USING AFTERMARKET PARTS THERE WAS NO GUARANTEE THAT THE FAILURE WOULD NOT RECUR. ADDITIONALLY, HE MIGHT NOT BE REIMBURSED FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF

Service Brakes
Filed Jun 27, 2020MI

WE STILL HAVE NOT RECEIVED ANY INFORMATION FROM THE FORD MOTOR COMPANY TO REPLACE THE HYDRAULIC CONTROL UNIT ON MY FORD FUSION. *TR

Service Brakes
Filed Jun 25, 2020120,000 milesPA

2008 FORD FUSION BRAKE PEDAL GOES TO THE FLOOR RANDOMLY WHEN ATTEMPTING TO STOP. OPEN RECALL FOR OVER 6 MONTHS NOW; PARTS WERE TO BE AVAILABLE END OF FIRST QUARTER. VEHICLE IS UNSAFE TO OPERATE IN ITS CURRENT CONDITION. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Jun 19, 2020122,000 milesIN

TL* THE CONTACT'S GRAND-MOTHER OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS UNABLE TO BE OPENED FROM THE INSIDE OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

Service Brakes
Filed Jun 12, 2020130,000 milesMI

RECALL NOTICE HAS BEEN SENT TO ME IN JANUARY OF 2020. THIS HYDRAULIC CONTROL UNIT NEEDS TO BE FIXED. MY ABS LIGHT AND BREAK LIGHT COMES ON DRIVING AT HIGH SPEEDS, LOW SPEEDS, BACKING UP. ANYTIME I DRIVE THE VEHICLE AND I FEEL IT DANGEROUS. I FEAR THAT IT MAY NOT BE BROUGHT TO A CONTROLLED STOP ONE DAY. *TR

Service Brakes, Hydraulic
Filed Jun 10, 2020148,000 milesFL

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO FLOORBOARD WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). VILLAGE FORD (11660 SE NORTH, US-441, BELLEVIEW, FL 34420) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jun 5, 2020150,000 milesMN

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE DEALERSHIP DEML FORD LINCOLN INC. (2100 US HWY 14 W, WASECA, MN 56093; (507) 835-3425) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE APPROXIMATE FAILURE MILEAGE 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service BrakesCrash1 injured
Filed May 24, 2020115,000 milesCA

MY WIFE REAR ENDED SOMEONE. SHE WAS UNABLE TO STOP. LUCKILY NOBODY WAS SERIOUSLY INJURED. WE HAVE BEEN COMPLAINING ABOUT THE BRAKES TO FORD FOR TWO YEARS. ABOUT 6 MONTHS AGO FORD FINALLY ACKNOWLEDGED THE ISSUE WHICH IS BELOW. THE MECHANIC AT FORD IN PETALUMA, CA SAID OUR CAR WAS UNSAFE TO DRIVE BUT THEY ARE STILLLLLLLLLLLL WAITING ON PARTS. IT WAS PROMISED 1ST QTR OF 2020 BUT THAT HAS PASSED. I AM CONFIDENT THE ACCIDENT WOULD NOT HAVE TAKEN PLACE IF THE BRAKES WORKED AS THEY SHOULD. "SAFETY RISK THIS MAY RESULT IN EXTENDED BRAKE PEDAL TRAVEL REQUIRED TO STOP THE VEHICLE, INCREASING THE RISK OF A CRASH. THE CONDITION DOES NOT RESULT IN A LOSS OF BRAKING FUNCTION AND THE VEHICLE CAN BE BROUGHT TO A CONTROLLED STOP. *TR

Service Brakes, Hydraulic
Filed May 20, 2020145,000 milesCA

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PUMPED THE BRAKE SEVERAL TIMES IN ORDER FOR THE BRAKES TO WORK AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. PHIL WATERFORD'S MANTECA FORD (555 N MAIN ST, MANTECA, CA 95336, (209) 239-3561) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. CONSUMER STATED WHEN BRAKING PEDAL GOES TO THE FLOOR.*JB

Service Brakes, Air › Antilock › Control Unit/Module
Filed May 12, 202089,000 milesVA

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THE WHILE HER DAUGHTER WAS DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD HOWEVER, THE VEHICLE WAS SLOW TO RESPOND WHICH EXTENDED THE STOPPING DISTANCE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MALLOY FORD CHARLOTTESVILLE (2070 SEMINOLE TRAIL, CHARLOTTESVILLE, VA 22901, (434) 977-7960) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO MADISON FORD (2895 S. SEMINOLE TRAIL, MADISON, VA 22727, (540) 948-6806) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE ABS CONTROL MODULE AND ABS UNIT, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED A BRAKE FLUSH, REPLACED BRAKE PADS AND ROTORS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 89,000. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 30, 2020130,000 milesCA

DASHBOARD AROUND THE AIRBAG AND DEFROSTING AGENT IS BULGING AND COMING APART. I FEEL THAT THIS WOULD BE A MALFUNCTION IF THE AIRBAG WERE TO BE DEPLOYED CAUSING SERIOUS INJURY OR DEATH.

Service Brakes
Filed Apr 24, 2020NY

I RECIEVED A LETTER IN THE MAIL THAT THE CAR WAS BEING RECALLED. WHAT I HAVE NOTICED WHEN I STEPED ON THE BRAKE, IT WOULD MAKE A RUMBLING NOIE, OR VIBERATION. THATS ABOUT IT. I DID STOP AT ONE OF THE FORD DEALERS TO HAVE IT CHECKED BUT THEY WERE SO BUSY , I NEEDED TO GET HOME. VECHILE WAS IN MOTION,CITY STREETS & HIGHWAYS & I WAS BRAKING THE CAR TO SLOW DOWN OR STOP. THAT IS IT.. I CAN'T GIVE YOU A DATE, BECAUSE I DIDN'T KNOW THERE WAS ANYTHING WRONG WITH THE CAR TILL I RECIEVED THE RECALL PROBABLY SOMETIME IN 2019!

Air Bags
Filed Apr 7, 202098,700 milesTX

AFTER THE RECALL OF THE AIR BAG. I NEVER HAD THE AIR BAG LIGHT ON THE DASH ON. AFTER THE DEALER FIX MY AIR BAG IT WOULD TURN AND OFF MOST OF THE TIME BUT AFTER TAKING THE CAR BACK TO GET IT CHECK THE LIGHT WAS NOT ON THE DASH BUT AFTER A FEW MONTH THE LIGHT IS ON NOW AND IT WON'T TURN OFF THE DEALER SHIP WANT TO CHARGE ME TO FIX THE PROBLEM NOW IT'S ON ALL THE TIME EVEN IF I'M STOP OR MOVING ON THE FREEWAY. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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