Page 17 of 28 · complaints 801–850 of 1,353

2008 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Air Bags
Filed Jun 30, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (TAMIAMI FORD AT 1471 AIRPORT PULLING RD, NAPLES, FL 34104, (239) 643-3673A) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/29/17*LJ *CN

Air Bags
Filed Jun 28, 2017MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO STONEHAM MOTORS (185 MAIN ST, STONEHAM, MA 02180) WHO STATED THAT THEY DID NOT HAVE PARTS FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/24/17*LJ *JS

Air Bags
Filed Jun 26, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER, GUS MACHADO FORD OF KENDALL LOCATED ON 15551 S DIXIE HWY MIAMI FL 33157, WHERE IT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 11/07/17*LJ *JS

Service Brakes
Filed Jun 24, 201790,000 milesMI

BRAKE PEDAL EXCESSIVE TRAVEL AND ON A FEW OCCASIONS WENT TO THE FLOOR WHEN HARD BRAKING ON HIGHWAY NEARLY CAUSING AN ACCIDENT.

Air Bags
Filed Jun 21, 201756,000 milesMO

TAKATA RECALL THE DASH WHERE MY PASSENGER SIDE AIRBAG IS, IS STARTING TO COME APART. I HAVE NOT HEARD FROM FORD IN OVER A YEAR ABOUT THIS RECALL. I AM NOT SURE WHAT WOULD HAPPEN OF SOMEONE PUSHED HARD IN THAT SPOT OF MY DASH. TO ME IT IS A HUGE SAFETY ISSUE AND SHOULD HAVE ALREADY BEEN FIXED. OR THEY SHOULD AT LEAST STAY IN CONTACT WITH PEOPLE ABOUT THIS PROBLEM. I AM VERY DISSATISFIED WITH FORD ON THIS RECALL.

Service Brakes
Filed Jun 21, 201775,000 milesAR

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING AND MAKING A TURN, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO OPERATE AS INTENDED. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS SPONGY TRAVELED TO THE FLOORBOARD BEFORE BRINGING THE VEHICLE TO A COMPLETE STOP. THE CONTACT COASTED TO THE SIDE OF THE ROAD, WAITED FOR A WHILE, AND RESUMED DRIVING SLOWLY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (CARLO AUTO REPAIR SHOP) WHERE IT WAS DIAGNOSED THAT THE ABS HYDRAULIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Air Bags
Filed Jun 18, 2017PA

TAKATA RECALL: I RECEIVED A RECALL NOTICE FROM FORD ABOUT A YEAR AGO AND TO WARN ABOUT PASSENGER SIDE AIRBAG RECALL AND TO AVOID HAVING PASSENGERS SIT IN THE CAR DUE TO DANGER OF INJURY OR DEATH DUE TO FLYING PARTS OF AIRBAG IN A COLLISION. FORD STILL HAS NOT REPLACED THE AIRBAG AND THE DEALER SAYS THAT FORD HAS NOT RELEASED ANY PARTS TO REPLACE THE AIRBAG. I BELIEVE IT WILL BE ONE YEAR IN JULY. CAN FORD BE FORCED TO REPLACE THESE AIRBAGS SOON? OR PROVIDE A BUY-BACK OPTION FOR THE CAR IN CASE THEY CANNOT REPAIR IT? ESPECIALLY AFTER 1 YEAR? THANK YOU!

Air Bags
Filed Jun 17, 2017130,000 milesSD

I AM REGISTERING THIS COMPLAIN BECAUSE IT HAS BEEN OVER ONE YEAR AND NO PARTS ARE OR AT LEAST NO PARTS ARE SAID TO BE AVAILABLE...THIS NEEDS TO BE FIXED . THE CAR IS PARKED BECAUSE OF THE RISK TO OUR DAUGHTER AND WHOMEVER ELSE WOULD BE WITH HER.....ONE YEAR

Structure › Body
Filed Jun 15, 201728,000 milesMN

PUT IN BRAND NEW MASTER CYLINDER SEPT 2013 WITH ONLY 28,119 MILES ON IT. DASHBOARD SEPARATED FROM THE PASSENGER SIDE AIRBAG. SEPT. 2013. 28, 119 MILES DRIVER SIDE DOOR HANDLE REPLACED SEPT. 2016. 47,147 MILES DEFROSTER PANEL ON DRIVERS SIDE OF DASHBOARD SEPARATED SEPTEMBER 2016.

Service Brakes
Filed Jun 15, 2017180,000 milesGA

BRAKE PEDAL COLLAPSING BEFORE BRAKES ENGAGE. REPLACED VACUUM BOOSTER AND MASTER CYLINDER IN ATTEMPT TO REPAIR. SLIGHTLY IMPROVED BUT CONDITION STILL EXIST, DIMINISHING BRAKE EFFECTIVENESS. I RELIED ON REPUTABLE SHOP FOR THESE REPAIRS AND SPENT $700 FOR ONLY PARTIAL IMPROVEMENT. GOOGLE SEARCH INDICATES A FAILURE IN THE ABS VALVING. UNKNOWN IF ABS WORKS IN THIS CONDITION. ABS WAS SEVERELY ENGAGED WITHIN WEEKS BEFORE FAILURE. SEE THE FOLLOWING FROM GOOGLE OF: "2008 FORD FUSION SOFT BRAKE PEDAL. THIS VIDEO DESCRIBES ALL CIRCUMSTANCES PERFECTLY, OTHER THAN ON THIS CAR, THE BRAKE PEDAL IS CONSTANTLY DIMINISHED AT ANY SPEED WHENEVER DRIVEN. NEVER AS GOOD AS IT WAS UP TO THIS PAST WINTER, PLEASE WATCH: FORD FUSION: LOW/SOFT BRAKE PEDAL AT TIMES - YOUTUBE VIDEO FOR 2008 FORD FUSION SOFT BRAKE PEDAL▶ 6:41 HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 NOTE: BOTH MYSELF AND MY BROTHER [XXX] ARE ON THE TITLE AND I HANDLE ALL MATTERS TO MAINTAIN THE CAR. IT IS REGISTERED AT HIS ADDRESS: [XXX] AS HIS ONLY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Air Bags
Filed Jun 14, 2017111,000 milesKS

AIRBAG RECALL 16V384000. DEALERSHIP CLAIMS NO PARTS AND MAY NEVER GET REPLACED. IT HAS BEEN OVER 1 YEAR SINCE THE RECALL HAS BEEN RECEIVED.

Air Bags
Filed Jun 14, 2017MO

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jun 12, 2017110,000 milesIA

THE ABS SYSTEM ENGAGED WHILE TRAVELLING DOWN THE ROAD AND HIT A POT HOLE. EVER SINCE THIS SITUATION I HAVE HAD VERY SOFT BRAKES. YOU ALMOST HAVE TO PUSH THE BRAKE PEDAL TO THE FLOOR IN ORDER TO GET THE BRAKES TO FULLY ENGAGE AND STOP THE VEHICLE. BRAKES HAVE BEEN SERVICED AND WE HAVE COME TO THE CONCLUSION THE ABS MODULE IS THE COMPONENT THAT NEEDS REPLACED. THE VALVES ARE STUCK OPEN AND FLUID IS BYPASSING WHICH IS CAUSING THE ISSUE.

Air Bags
Filed Jun 9, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE LOCAL DEALER (BILLY HOWELL FORD LINCOLN LOCATED ON 1805 ATLANTA HWY, CUMMING, GEORGIA 30040) STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service BrakesCrash
Filed Jun 6, 2017120,000 milesFL

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SLAMMED ON THE BRAKES TO AVOID REAR ENDING THE PRECEDING VEHICLE. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE PROMPTLY AND THE ABS WARNING INDICATOR ILLUMINATED. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED TO STOP WHILE THE VEHICLE WAS AT A STOP SIGN. THE VEHICLE CRASHED INTO A TRAILER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT NOT TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 6, 2017VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 6, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED, HAYDLEN FORD IN OAKDALE, CALIFORNIA, AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 5, 2017CO

TAKATA RECALL NOTIFIED OF RECALL FOR AIRBAG 6/1/16, AS OF 6/5/17 STILL NOT FIXED. "REMEDY NOT AVAILABLE". WHEN WILL THIS BE FIXED???

Air Bags
Filed Jun 2, 2017WI

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (VAN HORN FORD 1000 E. SUMMIT AVENUE OCONOMOWOC, WI 53066) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Jun 2, 2017160,000 milesAZ

CAR ACCELERATION WAS UNCONTROLLABLE, UNABLE TO ACCELERATE, STALLING DURING ACCELERATION. CAR WILL ACCELERATE TO 40 AND THEN DROP TO 0 IN A MATTER OF SECONDS, ALL WHILE ACCELERATOR IS BEING PRESSED.

Service Brakes
Filed Jun 1, 2017150,000 milesGA

I WAS DRIVING ON A ROAD AND WENT OVER A POTHOLE. AFTER DOING THAT, THE BRAKES WENT SOFT AND I HAD TO PUSH THE BRAKES ALL THE WAY TO THE FLOOR TO GET THE CAR TO STOP AND, EVEN THEN, I FELT THAT THE CAR BARELY STOPPED. THE CAR WAS NOT BRAKING PROPERLY AND THE STOPPING DISTANCE NEEDED TO STOP VARIED EACH TIME I PUSHED THE BRAKE AFTER THE INCIDENT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. THIS HAS OCCURRED WITH MY BRAKES THREE TIMES IN THE PAST TWO YEARS AND IN EACH INSTANCE, I'VE ALMOST BEEN IN ACCIDENTS BECAUSE OF THE VARYING STOPPING DISTANCE NEEDED. IT ALWAYS SEEMS TO HAPPEN WHEN I'VE ENCOUNTERED ROUGH ROAD CONDITIONS OR HAD TO SLAM ON MY BRAKES. IT IS EXTREMELY DANGEROUS AND MAKES ME FEEL UNSAFE DRIVING MY VEHICLE. I'VE HAD TO TAKE THE CAR TO BE SERVICED SEVERAL TIMES AND HAVE SPENT OVER $1,000 TRYING TO FIND A SOLUTION.

Air Bags
Filed May 30, 2017GA

TAKATA RECALL: IN JULY 2016 (2016) I WAS NOTIFIED ABOUT THE FRONT PASSENGER SEAT AIRBAG RECALL BY FORD MOTOR COMPANY. I HAVE TELEPHONED MY LOCAL DEALER A COUPLE TIMES SINCE WITHOUT "LUCK" THAT I CAN GET THE REPAIR. I'VE CONTACTED FORD MOTOR THROUGH THEIR CHAT LINE AND BEEN TOLD THE SAME THING THE LETTER SAID, "YOU'LL BE NOTIFIED". I YEAR (ALMOST) LATER I STILL LIVE IN FEAR WHEN SOMEONE HAS TO RIDE IN MY FRONT PASSENGER SEAT! THIS IS TOTALLY RIDICULOUS AND SHOULDN'T HAPPEN IN THE GOOD OLD USA. I HAVE A FRIEND WITH AN ACCORD (HONDA) WHO GOT HER CAR FIXED WITHIN ABOUT 4 MONTHS (SAME PROBLEM) AND ANOTHER WHO HAS AN INFINITI WHO GOT THEIR CAR FIXED (SAME PROBLEM) IN ABOUT 6 MONTHS. PRETTY MUCH SAYS, "DON'T BUY AMERICAN" IN MY ESTIMATION! AFTER 1 YEAR, I THINK FORD SHOULD START COMPENSATING PEOPLE THEY HAVE NOT BEEN ABLE TO SERVICE BECAUSE NOT ONLY IS THIS INCONVENIENT IT IS DANGEROUS. NEWS REPORTS SAY THE SITUATION IS ESPECIALLY BAD FOR HOT / HUMID CLIMATES...WELL, THAT'S JUST WHERE I LIVE!

Air Bags
Filed May 28, 2017HI

TAKATA RECALL. MANUFACTURER STILL CANNOT REPLACE AIR BAGS AND IT HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED (MAY 2016)

Service Brakes
Filed May 27, 2017148,000 milesOH

I HAVE EXPERIENCED DANGEROUS BRAKING ISSUES IMMEDIATELY FOLLOWING ENGAGEMENT OF THE ABS SYSTEM. IT FIRST HAPPENED ON WET ROADS NOT TOO LONG AFTER CHANGING BRAKES (ROTORS/PADS). A FIRM BRAKING WAS BEING DONE, BUT IT WASN'T ENOUGH TO KICK IN ABS UNTIL GOING OVER A PAINTED RR CROSSING SIGN ON THE ROAD. THE PAINT WAS SLIPPERY AND CAUSED THE ABS TO FIRE AND IMMEDIATELY IT FELT LIKE THE BRAKES WENT OUT ENTIRELY. PUSHING ALMOST TO THE FLOOR WOULD STOP THE CAR AND AT THAT POINT THEY BRAKES FELT STRONG. THE PROBLEM WENT AWAY AFTER ABOUT 30 MINUTES. IT HAPPENED AGAIN A SECOND TIME WHEN MAKING A LEFT TURN. I WAS GOING A BIT TO FAST INTO THE TURN AND THE ROAD WAS ROUGH. SAME SYMPTOMS. IT'S HAPPENED PROBABLY 4 OR 5 TIMES IN TOTAL. ONCE IT HAPPENED MAKING A RIGHT TURN INTO A BUSINESS. I WENT OVER A BUMP IN THE ROAD THAT YOU NORMALLY PAY NO ATTENTION TO (RAISED AREA WHERE A PIPE OR SOMETHING WAS DUG UP AND REPLACED, THEN PAVED OVER). THE IMMEDIATE LOSS OF PEDAL FIRMNESS AND BRAKING POWER CAUSED ME TO OVERSHOOT THE RIGHT SIDE OF THE ENTRANCE. IF A CAR HAD BEEN EXITING, I WOULD HAVE HIT IT. MOST OF THE TIME THE PROBLEM RESOLVES ITSELF IN A DAY OR SO, BUT THE LONGEST LASTED ABOUT 5 DAYS. I'M HESITANT TO GET IT FIXED BECAUSE THE HYDRAULIC CONTROL UNIT IS VERY EXPENSIVE. INTERNET RESEARCH ALSO POINTS OUT THAT THIS VERY COMMON ISSUE IS BEING DIAGNOSED AS A FAILING MASTER CYLINDER AND MANY PEOPLE INDICATE THAT DOESN'T SOLVE THE PROBLEM. AS OF NOW, THIS IS NOT FIXED. I DRIVE MUCH MORE CAUTIOUSLY, E

Fuel/Propulsion System
Filed May 26, 201720 milesAZ

WHEN I'M DRIVING AND RUNNING 45 MILL'S MY CAR GET DEATH. I WENT TO AUTO ZONE AND THEY SAY THE THROTTLE BODY IT'S NOT GOOD.I HAVE INFORMATION THIS PART IT'S UNDER INVESTIGATION

Air Bags
Filed May 24, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LOCATED ON 3440 E MAIN ST, VENTURA, CA 93003 WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE FORD MANUFACTURER. THE MANUFACTURER WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN

Air Bags
Filed May 23, 2017NJ

RECEIVED RECALL NOTICE ALMOST 1 YEAR AGO REGARDING THE TAKATA AIR BAG. THE DASH IS NOW SEPARATING AT THE AIR BAG LOCATION. CONCERNED ABOUT SAFETY OF OCCUPANTS.

Air Bags
Filed May 22, 2017115,000 milesKY

TAKATA RECALL I WAS SENT NOTICE REGARDING MY VEHICLE. I CALLED MY FORD DEALER AND THEY STATED THE PARTS TO FIX AREN'T AVAILABLE YET. I CALLED FORD CORPORATE TO COMPLAIN AND THEY OFFERED ME NO REMEDY, FIX, APOLOGY, RENTAL CAR, ETC. I INTEND TO DRIVE THIS CAR UNTIL IT BREAKS AND IT'S STILL IN GREAT SHAPE WITH PLENTY LIFE LEFT.

Air Bags
Filed May 22, 2017MO

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed May 22, 2017167,041 milesDC

THE MOTOR IS MAKING THIS KNOCKING NOISE WHENEVER I DRIVE

Service Brakes
Filed May 22, 201757,682 milesTX

DRIVER HIT POTHOLE/BUMP WHILE DRIVING WHICH ACTIVATED THE ABS BRAKE SYSTEM. BRAKE PETAL WENT TO THE FLOOR, REMAINED VERY SOFT AND IS VERY CLOSE TO THE FLOOR. BRAKES WORK BUT HAVE TO BE DEPRESSED ALMOST TO THE FLOOR. INFORMED ABS CONTROL/HYDRAULIC ASSEMBLY NEEDS GO BE REPLACED. THE ABS PUMP/HYDRAULIC ASSEMBLY FAILED WHICH IS A BRAKING SAFETY HAZARD.

Service Brakes
Filed May 21, 2017105,000 milesIN

BRAKES WERE OPERATIONAL W/ NORMAL FUNCTION/ RESPONSE. I FIRMLY PRESSED THE PEDAL, TO AVOID A POTHOLE, TRAVELING OVER A RAILROAD CROSSING. IMMEDIATELY THEREAFTER, THE BRAKES BECAME/REMAIN 30% EFFECTIVE, W/ NO LOSS OF FLUID. I'VE HAD MY MECHANIC REPLACE THE ABS MODULE & MASTER CYLINDER TO NO AVAIL/ SUCCESS. I'LL NOW TAKE TO DEALER FOR DIAGNOSTICS, SO I MAY UNLOAD/SELL IMMEDIATELY THEREAFTER REPAIRS.

Service Brakes
Filed May 20, 2017133,000 milesKY

HIT A POTHOLE IN ROAD JUST PRIOR TO STOP LIGHT, BRAKES DID NOT STOP CAR UNTIL AFTER GOING THROUGH INTERSECTION, THEN TOOK A LONG TIME TO STOP EVEN AT SLOW SPEEDS WHILE DRIVING TO REPAIR SHOP. I HAD TO PUSH BRAKE PEDAL NEARLY TO THE FLOOR TO GET IT TO STOP, EVEN AT SLOW SPEEDS.

Air Bags
Filed May 19, 2017OH

TAKATA RECALLS: THIS HAS GONE ON FOR TOO LONG. THE NHTSA IS NOT PUTTING ENOUGH PRESSURE ON GETTING THESE AIRBAGS REPLACED. VEHICLES SHOULD BE "GROUNDED" AND A FREE RENTAL PROVIDED AND THAT WILL GET SOME ACTION. ONCE THE GOVERNMENT REACHED A SETTLED ANY EFFORTS FOR GETTING THE ISSUE RESOLVED STOPPED.

Service Brakes
Filed May 19, 2017126,000 milesKY

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE ATTEMPTING TO STOP THE VEHICLE AT A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SPONGY AND ALLOWED THE BRAKE PEDAL TO TRAVEL TO THE FLOORBOARD BEFORE BEING ABLE TO BRING THE VEHICLE TO A COMPLETE STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE BRAKES WERE SERVICED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND THE BRAKE LINES WERE BLED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED WHENEVER THE VEHICLE ENCOUNTERED A ROUGH ROADWAY. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED AND THE BRAKING FUNCTION WOULD DIMINISH. THE CONTACT STATED THAT IF THE VEHICLE WAS TURNED OFF AND THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES, THE VEHICLE COULD THEN BE TURNED ON AND WOULD OPERATE AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

Service Brakes
Filed May 19, 2017127,000 milesPA

BRAKING SYSTEM PROBLEMS. GOING TO STOP WITH BRAKES VERY SOFT OR NON EXISTENT. MOST OF THE SYSTEM HAS BEEN REPLACED WITH OEM PARTS TO NO AVAIL. PROBLEM TO BE HYDRAULIC CONTROL UNIT FOR ABS SYSTEM. ALMOST CAUSED NUMEROUS ACCIDENTS BECAUSE THE CAR WOULD NOT STOP WHEN THE BRAKE PETAL WENT ALL THE WAY TO THE FLOOR. STARTED AFTER ABS SYSTEM KICKED IN LAST WINTER. THE CAR WAS IN MOTION AND ROADS WERE SLIGHTLY ICY. HAPPENED AGAIN LAST NIGHT MAY 18 2017 AT 1130 AT NIGHT. CAR FAILED TO STOP AT INTERSECTION AT MY WORK IN BUTLER PA PULLING ON TO ROUTE 8 A MAJOR HIGHWAY. CAR FINALLY STOPPED ABOUT AN 1/8 TH OF WAY THREW THEN LIGHT CHANGED TO GREEN THEN PROCEED IN MY WAY HOME BRAKES RETURNED TO THE NORMAL SOFT PETAL AND MADE IT HOME SAFELY.

Air Bags
Filed May 18, 2017WA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service BrakesCrash
Filed May 13, 201776,000 milesTN

ABS HYDRAULIC CONTROL UNIT, I HAD GOTTEN REAR ENDED IN OCTOBER 2016 AS I WAS TURNING INTO MY HOUSING COMPLEX AND I HIT THE BRAKES AFTER I WAS HIT AND THE PEDAL HAD GONE COMPLETELY TO THE FLOOR AND I HAD LOST BRAKE PRESSURE AND IT WAS DIFFICULT TO STOP. I TOOK IT INTO A REPUTABLE REPAIR SHOP AND THEY SAID THERE WAS NO ISSUE WITH MY BRAKES AND NOW THEY ARE ONLY GETTING WORSE AND WITH THE RESEARCH THAT I HAVE BEEN DOING IT SEEMS THAT THIS IS A PRETTY COMMON ISSUE WITH FORD FUSIONS AND FORD IS NOT DOING A RECALL FOR THIS $600 PART. THIS IS AN EXTREMELY IMPORTANT PART OF A VEHICLE AND I HOPE THAT THIS WILL BE CONSIDERED AND FORD WILL ISSUE A RECALL SO CUSTOMERS AREN'T PAYING THOUSANDS OF DOLLARS DUE TO A PROBLEM WITH THEIR ENGINEERING ON THIS PART.

Service Brakes
Filed May 10, 201738,000 milesOH

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS ABLE TO STOP AFTER PUMPING THE BRAKE PEDAL MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED FIVE MONTHS LATER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 06/23/17*LJ *CN

Air Bags
Filed May 10, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ *AS

Air Bags
Filed May 5, 2017OH

STILL WAITING TO GET PASSENGER SIDE TAKATA AIRBAG REPLACED. HOW LONG ARE YOU GOING TO ALLOW THIS ISSUE TO CONTINUE. MAKE TAKATA PROVIDE RENTAL CARS TO VEHICLES AFFECTED AND THAT WILL GET THEM MOVING.

Service Brakes
Filed May 5, 2017123,430 milesOH

WHEN HITTING BRAKES WHILE GOING OVER ROUGH OR BUMPY ROADS AT 25 MILES PER HOUR OR HIGHER BRAKES ENGAGE ANTI-LOCK BRAKING AND BRAKE PEDAL STOPS WORKING WITH NOW POWER AND NO RESISTANCE. BRAKES STOP WORKING AND MUST BE PUMPED SEVERAL TIMES TO GET A RESPONSE. SLOWLY AT TIMES IT MAY TAKE DAYS TO GET BACK TO WORKING A FULL PRESSURE UNLESS ISSUE ARISES WITH ROUGH ROAD.

Service Brakes
Filed May 3, 2017135,000 milesGA

ABS BRAKING SYSTEM ISSUE ON FORD FUSION. AFTER ENGAGING ABS, THE BRAKES ARE LOOSE AND SOFT CAUSING DRIVER TO PRESS FIRMLY TO APPLIED BRAKES AND CAUSING LONGER STOPS. HAVE HAD TWO BRAKE SPECIALIST REVIEW AND THEY ARE UNABLE TO RESOLVE. SEEMS TO BE A COMMON COMPLAINT AMONG FORD FUSION OWNERS. OWN FORD FOCUS, EDGE, EXPLORER, AND MERCURY MONTERREY AND MOUNTAINEER THAT DO NOT EXHIBIT THIS ISSUE.

Air Bags
Filed May 1, 2017GA

TAKATA RECALL. WE RECEIVED THIS INFORMATION IN REFERENCE TO AIR BAG DEFECT.. EACH TIME WE DRIVE OUR CAR BECAUSE WE NEVER KNOW WHEN IT COULD GO DEFECTIVE WITH A PASSENGER IN THE SEAT. WE HAVEN'T HEARD ANYTHING IN WAY OF ORAL CONVERSATION. WE JUST RECEIVED THE LETTER AND THAT WAS IT. WE RECEIVED THE LETTER LAST YEAR IN JULY. PLEASE SHED SOME LIGHT INTO THIS MATTER AS TO WHEN WE WILL BE CONTACTED IN WAY OF REPAIR. NOTHING HAS HAPPENED TO THE CAR IT'S JUST FRIGHTENING KNOWING THAT THE AIR BAG IS DEFECTIVE.

Air Bags
Filed May 1, 2017KY

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), BUT THERE WAS NO DATE AS TO WHEN THE RECALL REMEDY PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed May 1, 2017CA

OVER THE PAST COUPLE YEARS WHEN THE ABS WAS ACTIVATED DURING HARD BRAKING, THE PEDAL WENT VERY LOW AND COMPROMISED BRAKING POWER. AFTER A FEW PUMPS THE PEDAL REGAINED ITS PRESSURE, BUT WHENEVER THE ABS ACTIVATED THE PEDAL WOULD GO LOW AGAIN. THIS SYMPTOM WAS EASILY REPEATABLE. IN OCT 2016, THE BRAKE PEDAL REMAINED LOW PERMANENTLY WHEN UNDER NORMAL VEHICLE OPERATION, BUT STILL HAD BRAKING POWER. I BROUGHT IT INTO A BRAKE SHOP IN NOV 2016 TO SEE WHAT THE PROBLEM WAS AND AFTER THEY REPLACED THE BRAKE MASTER CYLINDER THE CAR STILL HAD THE SAME SYMPTOMS. THE NARROWED IT DOWN TO THE ABS PUMP AND AFTER BENCH-TESTING IT THEY DETERMINED IT HAD STUCK VALVES WHICH WAS ALLOWING AIR INTO THE BRAKE SYSTEM. THIS APPEARS TO BE A COMMON AND POTENTIALLY VERY DANGEROUS PROBLEM WITH 06-08 FORD FUSIONS.

Service Brakes
Filed Apr 28, 201779,597 milesMI

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 45 MPH, THE MASTER CYLINDER AND BRAKE BOOSTER MALFUNCTIONED. THE CONTACT LOSS COMPLETE CONTROL OF THE BRAKE FUNCTIONALITY AND HAD TO ENGAGE THE EMERGENCY BRAKE TO COME TO A COMPLETE STOP. IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE MASTER CYLINDER OR BRAKE BOOSTER CONTROL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,597.

Air Bags
Filed Apr 28, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Apr 26, 201785,000 milesKS

WHEN BRAKING, PARTICULARLY ON UNEVEN SURFACES AND/OR WHEN CORNERING, THE ABS SYSTEM, OR SOME COMPONENT CAUSES THE CAR TO VIBRATE OR PULL THE VEHICLE LEFT, AND IT MAKES NOISE. SOMETIMES IT IS RELUCTANT TO BRAKE AT ALL. ON ONE OCCASION WHILE APPROACHING A RED LIGHT AT AN INTERSECTION WHERE THE SPEED LIMIT IS 35 M.P.H., I CROSSED UNEVEN PAVEMENT. I APPLIED THE BRAKES BUT NOTHING HAPPENED. I QUICKLY PUMPED THE BRAKES AND THEY RESPONDED JUST IN TIME. ON ANOTHER OCCASION TRAFFIC SLOWED UNEXPECTEDLY DUE TO CONSTRUCTION AT A CITY STREET INTERSECTION, AGAIN 35 M.P.H. ZONE. I PRESSED THE BRAKES BUT NOTHING HAPPENED UNTIL THE BRAKE PEDAL HIT THE FLOOR. I STOPPED JUST BEFORE STRIKING THE CAR IN FRONT OF ME. I WAS NOT SPEEDING AT THE TIME OF EITHER INCIDENT. AT A SERVICE ON 9/28/16, AT RUSTY ECK FORD IN WICHITA, KS, MY SERVICE ADVISOR GAVE ME THE STANDARD INFORMATION ABOUT THE SERVICE, AND INCLUDED THE FACT THAT MY BRAKE PADS WERE NEARING REPLACEMENT. THIS WAS NOT SURPRISING. I BELIEVE I MENTIONED ONE INCIDENT WITH BRAKE SHUDDERING WHILE BRAKING ON AN UNEVEN ROAD AT THAT POINT. WHAT HE TOLD ME NEXT THOUGH SHOCKED ME. HE EXPLAINED THAT, BASED ON HIS CONVERSATION WITH THE SERVICE TECHNICIAN WHO HAD DRIVEN MY CAR APPROXIMATELY 100 YDS., THAT I WOULD PROBABLY NEED TO HAVE MY BRAKE MASTER CYLINDER REPLACED IN THE NEAR FUTURE. THIS MADE NO SENSE BECAUSE THE CAR IS IN EXCELLENT CONDITION, IS GARAGE KEPT, DEALER SERVICED, AND HAS LESS THAN 100,000 MILES ON IT. HIS COMMENTS STARTED TO MAKE SENSE W

Service Brakes
Filed Apr 26, 2017125,000 milesOK

AFTER APPLYING THE BRAKES IN THE RAIN AND THE ABS ACTIVATING MY BRAKE PEDAL HAS BEEN SOFT SINCE THEN. I HAVE HAD THE BRAKE SYSTEM POWER BLED AT FORD AND SERVICED WITH NEW BRAKE FLUID, THAT DIDN'T SOLVE THE PROBLEM. I REPLACED THE MASTER CYCLINDER AND THAT DIDN'T HELP. I'VE INSPECTED ALL THE CALIPERS AND EVERYTHING SEEMS TO BE WORKING FINE. AFTER DOING RESEARCH I'VE SEEN NUMEROUS OTHERS HAVE HAD THE SAME PROBLEM. I ALSO SEEN THAT YOU ALL HAVE A CURRENT INVESTIGATION AGAINST THIS CONDITION. PE 16-017. I WOULD LIKE TO SEE I CAN GET ADDED TO THIS COMPLAINT AS I BELIEVE THAT FORD HAS AN ISSUE WITH ITS HCU AND THIS IS AN UNSAFE DRIVING CONDITION.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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