Page 16 of 28 · complaints 751–800 of 1,353

2008 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Service Brakes
Filed Aug 25, 201798,000 milesOH

TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE PEDAL WAS SOFT AND SPONGY. THE CONTACT PUMPED THE BRAKE PEDAL A FEW TIMES AND THE BRAKE PEDAL RETURNED TO NORMAL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Air Bags
Filed Aug 25, 201752,000 milesAR

I HAVE NOT BEEN CONTACTED ABOUT REPLACEMENT OF MY RECALLED AIRBAG I AM TAKING ANY PASSENGERS UNTIL REPLACED. THIS HAS NOT BEEN A TIMELY MATTER AT ALL PLEASE EXPLAIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Service Brakes
Filed Aug 24, 2017IN

I HAVE A 2008 FORD FUSION, ABOUT 1 YEAR AGO BRAKES WENT TO FLOOR WHILE DRIVING. ALMOST REAR ENDED GUY IN FRONT OF ME. HAD THE CAR LOOKED AT SEVERAL TIMES AT AUTO SHOPS TO BE TOLD IT WAS ABS CONTROL MODULE. ALMOST A 700$PART. LUCKILY THEY FOUND A NEWER USED ONE FOR ME. NEVER BUYING FORD AGAIN AFTER THIS

Air Bags
Filed Aug 20, 2017WI

"TAKATA RECALL" THE DOOR HANDLE ON THE CARE IS BROKEN WHICH ENABLES ME TO GET OUT OF THE VEHICLE. WHICH TO ME IS CONSIDERED A DEATH TRAP. I HAVE TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE OR HAVE SOMEONE OPEN IT FOR ME. MY AIR BAG IS ALSO RAISING OUT OF THE PASSENGER SIDE. THIS SCARES ME. ON HOT DAYS I FEAR THAT IT MAY JUST EXPLODE DUE TO THE HEAT. WHICH MAY BE A HAZARD TO OTHERS AND I.

Service Brakes
Filed Aug 19, 201785,000 milesNJ

THE BRAKES GO SOFT AFTER GOING OVER A ROUGH PATCH OR A POT HOLE. BRAKES GO ALL THE WAY TO THE FLOOR, REDUCING STOPPING DISTANCE. THIS IS A KNOWN SAFETY ISSUE AND IT NEEDS TO BE RECALLED BEFORE SOMEONE GETS INJURED OR WORSE. IT OCCURS FREQUENTLY ON MY VEHICLE AND IN MY OPINION, IT IS VERY DANGEROUS.

Service Brakes
Filed Aug 19, 201778,445 milesKS

AFTER GOING OVER A SET OF RAIL ROAD TRACKS MY BREAKS WOULD GO ALL THE WAY TOT THE FLOOR. I WOULD NOT HAVE ANY BREAKS FOR LIKE 45 SECONDS AND IM LIKE TRYING YO STOP AND NOTHING UNTIL I KEEP PUMPING. IT'S HAPPENED TWICE NOW AND I GO SLOW OVER THE TRACKS.

Service Brakes
Filed Aug 18, 201715 milesNY

I RECENTLY DROVE MY 90 YEAR OLD MOTHER IN LAW'S 2008 FORD FUSION. THE VEHICLE ONLY HAS 20,000 MILES. THE BRAKE PEDAL HAS WAY TOO MUCH TRAVEL - WHEN APPLYING FULL BRAKING FORCE THE PEDAL NEVER RETURNS A HARD END STOP FEEL AND PEDAL TRAVEL STOPS ONLY AN INCH OR SO FROM THE FIREWALL. ONCE ENGAGED THE ANTI-LOCK SYSTEM IS NOT BALANCED RESULTING IN SOME OF THE WHEELS TO LOCK - AND NOT THE SAME WHEELS WITH EACH TEST. SHE INDICATED THAT THIS HAD BEEN THIS WAY SINCE SHE BOUGHT THE CAR. I HAD THE BRAKE FLUID COMPLETELY REPLACED BY FORD WITH NO IMPROVEMENT. THE DEALERSHIP IS NOT SURE WHAT THE ISSUE IS AND RECOMMENDS REPLACING PARTS ON BY ONE UNTIL IT IS FIXED - STARTING WITH THE MASTER CYLINDER AND THEN THE BRAKE CONTROL MODULE. HAVING AN ISSUE WITH THIS APPROACH I SEARCHED ON-LINE AND DETERMINED THAT THERE HAVE BEEN HUNDREDS OF COMPLAINTS ON THE FUSION FOR THIS ISSUE AND THAT THE NHTSA HAS OPENED A FORMAL INVESTIGATION. THE PURPOSE OF THIS COMPLAINT IS TO BE INCLUDED IN WHATEVER RECTIFICATIONS MAY RESULT FROM THAT INVESTIGATION.

Air Bags
Filed Aug 18, 2017VA

TAKATA RECALL - I RECEIVED A PASSENGER AIRBAG RECALL ON MY CALL OVER A YEAR AGO (JUNE 1, 2016) AND THE DEALERSHIPS STILL DO NOT HAVE THE PARTS TO REPAIR THIS. I AM CURRENTLY NOW EXPERIENCING ISSUES WITH MY PASSENGER AIRBAG AND IT IS BEING TREATED AS THIS IS NOT A SERIOUS ISSUE. THE ISSUE I AM EXPERIENCING IS WHEN I DRIVE THE TOP COVER TO THE PASSENGER AIRBAG IS RATTLING AND NOW THE AIRBAG LIGHT HAS COME ON.

Air Bags
Filed Aug 18, 2017FL

THE NHTSA REMEDY ORDER LISTS THIS VEHICLE AS A PRIORITY GROUP 5 WITH PARTS AVAILABLE TO EFFECT THE RECALL BEGINNING 6/30/2017. THE FORD DEALER STATES THERE ARE NO PARTS AS OF 8/18/2017. ARE YOU GOING TO ENFORCE YOUR COURT ORDER REMEDY ORDER?

Air Bags
Filed Aug 18, 2017OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MATHEWS FORD MARION INC., LOCATED AT 1155 DELAWARE AVE, MARION, OH 43302; (877) 862-5194) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 866-436-7332, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Aug 16, 2017105,000 milesOK

(PLEASE NOTE THAT I AM A FORMER FACTORY-CERTIFIED AUTOMOTIVE TECHNICIAN, SO DESCRIPTION MAY BE TECHNICAL) WHEN APPROACHING A STOP, SMALL IMPERFECTIONS IN ROAD OR SLIPPERY CONDITIONS RESULTS IN AN ABS EVENT, WHICH IS NORMAL (ALTHOUGH I WOULD ARGUE SENSORS ARE OVERLY SENSITIVE AND CAUSE ABS TO ENGAGE TOO QUICKLY). HOWEVER, AFTER THE ABS EVENT IS OVER, THE PEDAL WILL OFTEN DROP TO FLOOR ON THE NEXT ATTEMPT AT BRAKING. WHILE NOW AWARE OF IT, THE FIRST SEVERAL TIMES THIS HAPPENED IT WAS UNEXPECTED AND I NEARLY EITHER ROLLED THROUGH INTERSECTIONS OR HIT ANOTHER VEHICLE. AFTER VEHICLE WAS TURNED OFF FOR A PERIOD OF TIME (TYPICALLY 30 MINUTES OR MORE), PEDAL WOULD RETURN TO NORMAL. HOWEVER, THE PROBLEM HAS PROGRESSED TO WHERE THE PEDAL NOW WILL NEVER RETURN TO FULL FIRMNESS. AFTER EXTENSIVE RESEARCH AND TESTING, I HAVE BEEN ABLE TO DETERMINE THAT THE ISSUE IS A MALFUNCTIONING HYDRAULIC CONTROL UNIT (A PART THAT SHOULD EASILY LAST THE LIFETIME OF A VEHICLE). DUE TO THE SYMPTOMS, MANY HAVE MISTAKENLY TRIED REPLACING BRAKE BOOSTERS AND MASTER CYLINDERS, ONLY TO FIND THE PROBLEM STILL EXISTS. THIS IS NOT MY VIDEO, BUT THIS MAN DOES AN EXCELLENT JOB OF ILLUSTRATING THE ISSUE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=VWFLKCXXZTY. THIS IS NOT A NORMAL TYPE OF BRAKE FAILURE AND POSES A SERIOUS SAFETY THREAT TO ANYONE THAT IS NOT EXPECTING THIS BEHAVIOR. THE FIRST FEW TIMES THAT IT HAPPENED TO ME, IT WAS A MATTER OF CHANCE THAT I WAS NOT INVOLVED IN AN ACCIDENT AS A RESULT OF THIS. ALSO, IF YOU CONTAC

Air Bags
Filed Aug 15, 2017IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILL KAY FORD AT (708) 388-3000 (LOCATED AT 14633 S CICERO AVE, MIDLOTHIAN, IL 60445) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 15, 2017FL

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CRESTVIEW FORD LOCATED AT 4060 FERDON BLVD CRESTVIEW, FL 32536, 850-682-2721) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/24/17*LJ UPDATED 10/26/2017*JS

Air Bags
Filed Aug 15, 2017WA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT HE DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WAS ABOUT TO DEPLOY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Aug 14, 2017170,000 milesTX

INSTANCES WHERE BRAKING WHILE GOING OVER ROUGH ROAD OR BUMPS CAUSES BRAKE TO STOP WORKING, PEDAL GOES TO FLOOR. RECENTLY APPLIED BRAKE WHILE GOING OVER SLIGHT UNEVEN PAVEMENT. BRAKE WENT SOFT, TO FLOOR, TRAVELED APPROX 75 YARDS. WOULDN'T STOP. ABLE TO COAST TO PARKING SPOT W CURB. VERY SCARY!!!! SHUT OFF CAR, CAME BACK OUT HOUR LATER STILL SOFT TOO THE FLOOR. NO BRAKE. PUMPED SEVERAL TIMES AND THEN THEY SEEMED TO WORK FINE. TOOK TO LOOK LOCAL SHOP NOTHING WRONG THAT THEY COULD FIND. RESEARCHED AND IT'S THE SAME ABS ISSUE AND OCCURRENCE AS REPORTED BY OTHERS. LUCKILY THERE WEREN'T ANY VEHICLES., OBSTACLES OR PEDESTRIANS IN FRONT OF ME OR I WOULD HAVE HIT THEM. I SHOOK FOR OVER AN HOUR.

Air BagsCrash
Filed Aug 14, 2017100,000 milesFL

WAS NOT NOTIFIED OF ANY RECALLS ON THIS VEHICLE WHEN I PURCHASED IT. I HAD AN ACCIDENT LAST MONTH AND THE BRAKES LOCKED UP AND I COULDN'T CONTROL THE STEERING AND WENT CAREENING OFF THE ROADWAY INTO A STATIONARY SIGN AND TOW UP THE PASSENGER SIDE OF MY VEHICLE. THE PASSENGER AIR BAG NEVER DEPLOYED. NOR THE DRIVER AIR BAG.

Service Brakes
Filed Aug 12, 2017KY

NO BRAKES .... MY CAR HAS BEEN BASICALLY YARD ART FOR SEVERAL MONTHS .... HAVE HAD ISSUES WITH SPONGY BRAKES FOR YEARS IF I HAD TO STOP SUDDENLY AND THE ABS BRAKES WHERE ENGAGED ...THEN THE BRAKES WOULD GO SPONGY.. ANOTHER TIME I DIDN'T EVEN KNOW IF THE CAR WAS GOING TO STOP I SLIDE INSTEAD OF STOPPING ... THIS PAST MAY 2017 I WAS IN TRAFFIC AND A CAR PULLED OUT IN FRONT OF ME HAD TO SLAM MY BRAKES ON AND I BARELY GOT STOPPED ! SCARED ME TO DEATH .. BRAKES WERE EXTREMELY SPONGY BY THE TIME I MADE IT HOME I DIDN'T HAVE ANY BRAKES AT ALL !!! MY HUSBAND REPLACED BRAKE PADS , CALIBERS, MASTER CYLINDER , AND ROTORS ! WELL OVER $700 I PAID OUT . STILL HAVE NO BRAKES AT ALL . THIS IS A SAFETY ISSUE WHY IS NOTHING BEING DONE ????? I'M THE ONLY INCOME MY FAMILY HAS AND NOW I HAVE A CAR ALMOST PAID FOR THAT JUST SITS !!! IT'S YARD ART PRETT MUCH .... I AM SPENDING A FORTUNE TO GET TO WORK AND BACK AND CAN'T AFFORD THE $500 FOR THEABS MODULE / PUMP NOT TO MENTION THE COST TO HAVE IT PUT ON !!! THIS IS HORRIBLE ... I'M ALREADY DIE HARD FORD GIRL BUT AFTER HIS EXPERIENCE I WILL NEVER BUY ANOTHER ONE ....

Air Bags
Filed Aug 8, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT CALLED A LOCAL DEALER. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND WERE UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ THE CONSUMER STATED THE AIRBAG IS BULGING FROM THE RIGHT FRONT DASH.*JS

Service Brakes
Filed Aug 7, 2017160,052 milesTX

CAR WAS IN MOTION ON A CITY STREET IN TRAFFIC. AS I DROVE OVER A SMALL POTHOLE WHILE I WAS BRAKING, IT BEGAN TO BRAKE NORMALLY THEN SUDDENLY WENT ALMOST TO THE FLOOR AND THE CAR DID NOT SLOW DOWN UNTIL THE LAST MOMENT. I BARELY MISSED HITTING THE CAR IN FRONT OF ME.

Service Brakes
Filed Aug 7, 2017120,000 milesMI

MULTIPLE TIMES WHEN I WOULD BE COMING TO A STOP I HAVE TO PUSH THE BREAKS ALL THE WAY TO THE FLOOR AND IT STILL DOES NOT STOP RIGHT AWAY. QUITE A FEW TIMES I ALMOST REAR ENDED THE CAR IN FRONT OF ME, AND ANOTHER TIME I DROVE INTO ON COMING TRAFFIC AS MY CAR WAS NOT STOPPING PROPERLY. IT JUST BRAKED SLOWLY BEFORE COMING TO A COMPLETE STOP IN THE MIDDLE OF THE LANE IN FRONT OF ME. I HAVE A LOSS OF BREAK PRESSURE.

Air Bags
Filed Aug 6, 2017VA

"TAKATA RECALL". SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-38. I RECEIVED A RECALL NOTICE ABOUT THE TAKATA RECALL FROM FORD MOTOR CO. MORE THAN A YEAR AGO (JULY 2016). I HAVE NEVER HEARD FROM FORD SINCE AND HAVE QUESTIONED MY LOCAL DEALER SEVERAL TIMES AND HAVE BEEN TOLD THEY HAVE NOT RECEIVED THE PARTS. THE NOTICE STATED THAT THE ISSUE WAS WITH THE PASSENGER SIDE AIRBAG, SO I AM CONCERNED ABOUT LETTING ANYONE RIDE IN THAT SEAT. I BELIEVE THAT HAVING TO WAIT MORE THAN A YEAR WITH NO RESPONSE OR TO HAVE THIS RESOLVED IS UNREASONABLE AND A REAL SAFETY ISSUE FOR ME AND MY FAMILY.

Service Brakes
Filed Aug 5, 2017GA

BRAKE PEDDLE GOES TO FLOOR WHEN STOPPING. THE MASTER BRAKE CYLINDER WAS REPLACED AND THE BRAKES WERE BLED BUT THE PROBLEM STILL EXISTS. I HEAR FROM OTHERS WITH THIS SAME CAR ISSUE THAT IT IS A FAULTY ABS PUMP AND IS VERY DANGEROUS. FORD NEEDS TO DO A RECALL ON THESE UNITS AND DON'T WAIT UNTIL SOMEONE DIES FROM NOT BEING ABLE TO BRAKE.

Air Bags
Filed Aug 4, 2017IN

RECALL FOR THE AIR BAG INFLATORS 16S26 HAS STILL NOT BEEN DONE BECAUSE OF NO PARTS HAVE BEEN MADE AVAILABLE . NHTSA RECALL NUMBER: 16V384 JUNE 2016

Service Brakes
Filed Aug 4, 2017104,000 milesIN

THIS VEHICLE MODEL HAS A FAULTY HCU FOR THE ABS BRAKES THAT FAILS CONSISTENTLY. IT HAS FAILED ON ME AND MANY PEOPLE WHO OWN THE SAME VEHICLE. MAKE FORD RESPONSIBLE AND HAVE THEM ISSUE A RECALL ON THIS NOW BEFORE PEOPLE ARE KILLED BY THE BRAKE FAILURE RESULTING IN LAWSUITS AGAINST FORD AND THE NHTSA FOR FAILING TO DO THEIR JOB

Service Brakes
Filed Aug 3, 2017120,000 milesMD

PRESSED BRAKE PEDAL, BRAKES SEEMED SOFT OR SPONGY AND WERE SLOW TO BRAKE VEHICLE.RELEASED BRAKE PEDAL AND ATTEMPTED AGAIN. BRAKES FINALLY RESUMED WORKING BUT NOW SEE SOFTER THAN BEFORE. AUTOMOTIVE REPAIR COULD NOT DETERMINE CAUSE BUT ADVISED REPLACING ABS DUE TO RECEIVING SIMILAR COMPLAINTS.

Air Bags
Filed Aug 2, 201725,000 milesLA

"TAKATA RECALL". I RECEIVED A NOTICE FROM FORD MOTOR COMPANY IN JULY 2016 CONCERNING THE PASSENGER FRONTAL AIRBAG INFLATOR WHICH MAY RUPTURE IN THE EVENT OF A CRASH. I UNDERSTAND THAT FORD WILL EVENTUALLY REPAIR THIS PROBLEM BUT MY PROBLEM IS THAT THE AIRBAG LOOKS LIKE IT IS GETTING READY TO DEPLOY RIGHT NOW? I HAVE NO PROBLEM WAITING FOR A SOLUTION FROM FORD BUT I AM CONCERNED THAT THE AIRBAG MAY DEPLOY AT ANYTIME. I KEEP CHECKING THIS SITE FOR FURTHER INFORMATION BUT IT SEEMS THAT THERE IS NO FURTHER INFORMATION CONCERNING THIS RECALL. I WOULD APPRECIATE IT IF SOMEONE COULD INFORM ME AS TO THE STATUS OF THIS RECALL BEFORE A PASSENGER OR EVEN MYSELF GETS INJURED IN THE MEANTIME.

Air Bags
Filed Aug 1, 2017NJ

RECEIVED A RECALL NOTICE OVER 15 MONTHS AGO AND THE ACTUAL DASHBOARD WHERE THE AIR BAG IS HOUSED IS SEPARATING FROM THE REST OF THE DASHBOARD. HAVEN;T HAD ANY CONTACT FROM THE MANUFACTURER AND THE RECALL IS STILL OPEN.

Service Brakes
Filed Jul 28, 2017100,000 milesKY

2008 FORD FUSION 100,000 MILES FIRST OF ALL MY CAR IS STILL IN DRIVABLE ... I'M ON A FIXED INCOME AND I HAVE ALREADY REPLACED THE BRAKES,ROTORS,MASTER CYLINDER ! MY BRAKES HAVE HAD ISSUES FOR ABOUT A YEAR . COME TO A STOP JUST A REGULAR STOP ( LIKE A TOP LIGHT ) BRAKES GO CLEAR TO THE FLOOR . THIS HAS BEEN GOING ON FOR A YEAR . THE LAST EVENT WAS IN JAN 2017 WENT TO COME TO A STOP IN HEAVY TRAFFIC AND I ALMOST RE ENDED THE CAR IN FRONT OF ME . MY BRAKES WERE ALL THE WAY TO THE FLOOR LITERALLY NO BRAKES AT ALL . MADE IT HOME AND MY SON STARTED REPLACING EVERYTHING AS MENTIONED ABOVE ..... NOW STILL NO BRAKES AT ALL CLEAR TO THE FLOOR . THE ABS CONTROL MODULE IS THE ONLY THING NOT REPLACED ( WHICH SHOULD BE A [XXX] RECALL ) I FEEL THE ONLY REASON FORD HASN'T DONE A RECALL IS BECAUSE OF THE COST . I'M ALREADY OUT $1000.00 NOW ANOTHER $1000.00 PART PLUS THE LABOR . I'M 68 AND FIXED INCOME NO CAR SINCE JAN THIS IS RIDICULOUS! I WON'T PURCHASE ANOTHER FORD AND THAT'S ALL I'VE PURCHASED IN MY 68 YEARS !!!! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Service Brakes
Filed Jul 26, 201779,900 milesMI

PROBLEMS WITH THE ABS HCU. ABS ACTIVATED AFTER HITTING LARGE BUMP IN THE ROAD AND THEN BRAKE PEDAL HAS BEEN SOFT EVER SINCE. IT HAS DONE THIS TWICE IN THE PAST HOWEVER IT HAS CORRECTED ITSELF RATHER QUICKLY. THIS TIME IT HAS NOT CORRECTED ITSELF AFTER 3 DAYS.

Air Bags
Filed Jul 25, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER NOR MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. *LN *JS

Air Bags
Filed Jul 25, 2017PA

"TAKATA RECALL" I HAVE NOT GOTTEN ANY MORE INFORMATION REGARDING THIS RECALL SINCE 2016. FORD HAS NOT REACHED OUT TO ME TO GET THIS RESOLVED AND NOW MY AIRBAG LIGHT IS LIGHTING UP ON MY DASHBOARD.

Service Brakes
Filed Jul 24, 2017130,000 milesNV

IN MAY, MY CAR LOST NEARLY ALL BRAKE PRESSURE AFTER I HAD TO MAKE AN ABRUPT STOP TO AVOID A COLLISION. I WAS TRAVELING STRAIGHT ON A PAVED ROAD WHEN I ENGAGED IN THE ABRUPT STOP AT AN APPROXIMATE SPEED OF 45 MPH. THIS ISSUE HAD OCCURRED IN THE PAST AS WELL, BUT WITHIN THE NEXT 1-2 TIMES I DROVE MY CAR THE BRAKE PRESSURE WOULD RETURN. THIS TIME IT DID NOT. WHEN I TOOK MY CAR TO A LOCAL BRAKE MECHANIC SHOP,. I WAS INITIALLY TOLD THAT I NEEDED A NEW MASTER CYLINDER. WHEN I TOOK THE CAR IN TO HAVE THE MASTER CYLINDER REPLACED THE MECHANIC TOLD ME THAT UPON FURTHER REVIEW HE WAS ABLE TO TELL THAT THE MASTER CYLINDER IN THE BRAKES IS NOT THE ISSUE, AND HE'S RESTORED BRAKE PRESSURE TO THE SYSTEM; HOWEVER, ONCE THE ABS SYSTEM WAS ENGAGED THE "SOFT" BRAKES RETURNED. THE MECHANIC FURTHER NOTED THAT HIS BELIEF IS THAT THE ABS MODULE HAS FAILED.

Engine
Filed Jul 19, 2017160,000 milesNC

WHEN I PUT THE AC ON THE CAR TRIES TO STALL OUT, AND WON'T PICK UP ANY SPEED, I ALMOST GOT REAR ENDED MORE THAN ONCE BECAUSE OF THIS PROBLM

Service Brakes
Filed Jul 19, 201778,879 milesOH

I WAS DRIVING DOWN THE HIGHWAY AT 70PMH, TRIED TO SLOW ENTERING A CURVE ONTO ANOTHER HIGHWAY, 271S TO 71S, IN OHIO AND HAD TO HIT MY BRAKES HARD BECAUSE TRAFFIC JAMMED SUDDENLY. I DIDN'T HAVE BRAKES AT ALL, MY ABS NEVER KICKED IN. I WENT OFF THE SIDE OF THE HIGHWAY AND EVEN THEN COULDN'T STOP WITH MY FOOT ALL THE WAY DOWN.I NEARLY HIT THE PERSON IN FRONT OF ME GOING ABOUT 50+. I TOOK IT DIRECTLY TO MY MECHANIC WHO REPLACED MY MASTER CYLINDER AGAIN (2X IN 5 MONTHS) AND AFTER HE WAS DONE THE PEDAL NO LONGER BRAKES PROPERLY. WHEN ATTEMPTING TO STOP THE PEDAL IS NEARLY TO THE FLOOR. IT IS AKIN TO NOT HAVING PEDALS AT ALL. I HAVE TO STAND ON IT TO STOP AND EVEN THEN ITS THE PANIC FEELING OF BEING UNABLE TO STOP. THIS IS AN ISSUE THAT COULD KILL AND I'VE READ MANY OTHER STORIES OF PEOPLE WITH SIMILAR ISSUES WITH BRAKING. FORD SAID THAT HAPPENS SOMETIMES WHEN MY MECHANIC CALLED AND GAVE NO FURTHER REASONING TO IT. I DON'T FEEL SAFE DRIVING A CAR I'VE HAD A YEAR THAT'S NOT EVEN A DECADE OLD.

Air Bags
Filed Jul 18, 2017IL

TAKATA REALL - OVER A YEAR THE ISSUE IS STILL UNRESOLVED. WHAT DOES YOUR OFFICE RECOMMEND? HOW UNSAFE DOES YOUR OFFICE BELIEVE THE VEHICLE IS TO DRIVE? HOW LONG DID YOUR OFFICE ALLOW FORD TO FIX THIS SAFETY ISSUE? ALSO, I RECEIVED THE 15S21 RECALL (DRIVER SIDE AIR BAG) ON THE FAMILIES FORD MUSTANG 2007; HOWEVER, A 15S21 RECALL WAS NEVER RECEIVED ON THE 2008 FUSION (DRIVER SIDE AIR BAG) WHY?

Air Bags
Filed Jul 17, 2017MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ATCHINSION FORD LOCATED AT 9800 BELLEVILLE RD BELLEVILLE, MI 48111 888-263-6032) WHO STATED THAT THE RECALL PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/31/17*LJ *JS

Air Bags
Filed Jul 14, 2017OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (TIFFIN FORD LINCOLN 2020 W. MARKET STREET, TIFFIN, OH 44883) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CALLED AND THE CONTACT HEARD A VOICE RECORDING. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/09/17*LJ UPDATED 10/11/2017*JS

Air Bags
Filed Jul 12, 2017IN

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT....UPDATED 08/31/17 *BF *CN

Air Bags
Filed Jul 12, 2017MI

TAKATA RECALL. WE ARE STILL WAITING TO HAVE OUR VEHICLE SERVICED AND REPAIRED DUE TO THE FAULTY DANGEROUS TAKATA AIRBAG. IT'S BEEN OVER A YEAR SINCE THE PROBLEM BECAME KNOWN AND STILL NO REPAIR FROM FORD.

Air Bags
Filed Jul 11, 2017158,000 milesTN

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LANCE CUNNINGHAM FORD LOCATED AT 4101 CLINTON HIGHWAY KNOXVILLE, TN 37912 865-685-5588) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE CONTACT CALLED THE MANUFACTURER, BUT RECEIVED A VOICE RECORDING. THE FAILURE MILEAGE WAS 158,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 11, 2017NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HUNTERSVILLE FORD DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 11, 2017RI

TAMARA RECALL I WAS NOT MADE AWARE THAT MY VEHICLE WAS APART OF THIS RECALL.

Service Brakes
Filed Jul 11, 2017110,000 milesTX

BRAKES GO TO THE FLOOR AFTER ABS ENGAGEMENT. ISSUE IS INTERMITTENT AND MECHANICS ARE UNABLE TO DIAGNOSE IT. VEHICLE IS COMING TO A STOP HAPPENS RANDOMLY UNDER EXTREME AND REGULAR BRAKING.

Service Brakes
Filed Jul 11, 2017111,000 milesPA

ABS ENGAGES WHEN BRAKING GOING OVER GRAVEL, OR OTHER SMALL BUMPS IN THE ROAD AND DOES NOT RETURN TO NORMAL. BRAKE PEDAL GOES TO FLOOR, RESULTING IN ALMOST COMPLETE LOSS OF BRAKES. BRAKES DO NOT RETURN TO NORMAL UNTIL THE CAR IS RESTARTED. THIS HAS HAPPENED CONSISTENTLY WHENEVER THE ABS ENGAGES.

Air Bags
Filed Jul 8, 2017KS

"TAKATA RECALL" A RECALL LETTER FOR OUR VEHICLE WAS SENT IN JULY 2016 AND IT IS NOW JULY 2017 AND NOTHING HAS BEEN DONE ABOUT THE RECALL. THIS IS VERY UNACCEPTABLE. HOW CAN IT TAKE OVER A YEAR TO RESOLVE THIS PROBLEM? THIS ISSUE NEEDS TO BE ESCALATED SO THESE VEHICLES CAN BE REPAIRED/FIXED BEFORE SOME ONE ELSE GETS KILLED FROM THE FAULTY PASSENGER AIR BAGS.

Service Brakes
Filed Jul 7, 201799,500 milesGA

ABS CONTROL VALVE STICKS WHEN BRAKE IS USED HARD. AFTER THAT, LOSES BRAKE PEDAL. APPARENTLY THIS IS A COMMON ISSUE FOR YEARS 07-09.

Service Brakes
Filed Jul 7, 2017NM

WHILE DRIVING ON A POT HOLD OR CRACKED STREET THE BRAKES SEEM TO SHAKE AND EITHER BECOME LOOSE OR GO TO THE FLOOR AS THE CAR IS IN MOTION IT'S DIFFICULT TO STOP. ALSO STARTING TO NOTICE THAT THE BRAKES EHEN PUSHED ALL THE WAY ARE NOT ALLOWING THE CAR TO COME TO A COMPLETE STOP WITHOUT HITTING ANY ROUGH STREETS. I HAVE HAD THE VEHICLE FROM JAN 2015 TILL NOW JULY 2017 AND THIS ISSUE HAS HAPPENED TO ME MULTIPLE TIMES APPROXIMATELY 8 TO 10 TIMES. MOST RECENT BRAKE ISSUE WAS TODAY 7/7/17 DRIVING 10MPH AND MY MILEAGE IS AT 127,000 MILES

Air Bags
Filed Jul 6, 2017132,000 milesCA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER AIR BAG WAS BULGING FROM THE AIR BAG COMPARTMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ELK GROVE FORD LOCATED AT 9645 AUTO CENTER DRIVE ELK GROVE, CA 95757 866-407-7961) AND DOWNTOWN FORD (LOCATED AT 525 N 16TH ST SACRAMENTO, CA 98511) WHO STATED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE DEALER TO BE DIAGNOSED AT HER OWN EXPENSE. ADDITIONALLY, THE CONTACT WAS DENIED A LOANER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. OR REPAIRED. THE FAILURE MILEAGE WAS 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/29/17*LJ *CN

Air Bags
Filed Jul 5, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907, (831) 444-4444) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG OPENED APPROXIMATELY TEN INCHES ON EACH SIDE. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. *TT *TR

Structure › Body › Door
Filed Jul 3, 2017FL

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FAILED AND FRACTURED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT REPLACED THE DRIVER'S SIDE INTERIOR DOOR HANDLE HIMSELF. THE CONTACT NOTICED THAT THE DRIVER'S SIDE DOOR CABLE AND ACTUATOR WERE NOT RELEASING THE LATCH; THEREFORE, IT CAUSED THE HANDLE TO FRACTURE. THE CONTACT ADVISED THAT THE INTERIOR DOOR HANDLE WAS REPLACED SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION APPROXIMATELY EIGHT MONTHS AGO. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 11/15/17 *BF *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 Ford Fusion → · Every Fusion year → · How the figures are calculated →