Page 5 of 18 · complaints 201–250 of 893

2007 Ford Freestyle complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Engine
Filed Jan 7, 201398,000 milesNY

CAR SURGES FORWARD WHEN THE BRAKE IS APPLIED. AND WHEN DRIVING IN THE SUMMER THE CAR WILL SOMETIMES STALL AND THE WRENCH LIGHT COMES ON. *TR

Engine
Filed Jan 2, 201390,000 milesMD

WHENEVER I PUT IT IN FORWARD OR REVERSE THERE'S A SURGE OR IN REVERSE ITS DOES A JERK. WHEN I GO IN REVERSE I CANT USE THE AIR CONDITIONER. IT CUTS THE CAR OFF AND THEN THE WRENCH COMES UP WHEN I RESTART THE CAR. *TR

Engine
Filed Jan 1, 201375,000 milesCA

WHILE AT REST, CAR SUDDENLY SURGES FORWARD. THEN, WHILE REVERSING MY CAR STARTED SURGING MAKING IT DARN NEAR IMPOSSIBLE TO DRIVE AS WELL AS PARK. IN 2011, SPENT 7000$ ON A NEW TRANSMISSION FOR A FOUR YR OLD VEHICLE WITH 75,000 MILES!!!! RIDICULOUS. NOW, THE CAR SURGES IN BOTH DIRECTIONS AND TIMING IS OFF. FORD ISSUED A ONE TIME THROTTLE CLEANING. WHAT A JOKE! THANKS FORD! $150$ SERVICE THAT FIXES NOTHING AND 20,000 PEOPLE ONLINE THAT ARE OUT 5000-7000$ FOR TRANSMISSIONS GET WHAT? *TR

Engine
Filed Jan 1, 201372,000 milesCA

WHILE AT A SIGNAL COMPLETELY STOPPED, THE VEHICLE MOTOR REVVED AND EXCELLED ACTED FORWARD. THIS CAUSED THE ENGINE TO DIE AND ALL DASH LIGHTS CAME ON. THE ENGINE LIGHT STAYED ON AFTER RESTARTING. THIS HAS HAPPENED SEVERAL TIME ALMOST CAUSING SEVERAL ACCIDENTS. WE HAVE HAD OUR TRANSMISSION REPLACED BECAUSE OF IT. THE AMOUNT OF TIMES IT HAPPENED AND TORQUE IT PRODUCED CAUSED DAMAGE IN TRANSMISSION. WE HAVE HAD SEVERAL MECHANICS REFUSE TO WORK ON THIS ISSUE BECAUSE THEY SAY THIS MODEL IS KNOW TO DO THIS AND NO ONE KNOWS HOW TO FIX IT. I AM OUT $7000 AND A UNRELIABLE CAR THAT IS UNSAFE TO PUT MY WIFE AND KIDS IN. FORD HAS SAID THEY WOULD LOOK AT IT AND WOULD COST ME ANOTHER $5000, AND WE'RE NOT SURE IF THEY THEMSELVES COULD FIX IT. THEY ARE NOT SURE WHAT THE ISSUE IS, BUT WOULD BE WILLING TO RESEARCH IF I PAY FOR IT. *TR

Power Train
Filed Jan 1, 201364,000 milesCA

PURCHASED AN 07 FORD FREESTYLE. LESS THAN THREE YRS OLD AND HAD TO REPLACE TRANSMISSION AT $7000.00! WAS TOLD THE REVVING AND LUNGING THE VEHICLE DOES CAUSED THE TRANSMISSION ISSUE. I HAVE REPORTED THIS TO EVERYONE I CAN. WHY DOES NO ONE CARE THAT THESE VEHICLES MOVE ON THEIR OWN? WHEN TOYOTA HAD THIS ISSUE, THE NEWS STATIONS WERE ALL OVER IT. A RECALL HAPPENED WITHIN MONTHS! IF YOU GOOGLE THESE ISSUES, THERE ARE MORE THAN 20,000 PEOPLE WITH THE SAME ISSUE. THESE ARE FAMILY CARS! FAMILY VEHICLES WHICH DRIVE KIDS AND THEY ACCELERATE ON THEIR OWN EVEN IN REVERSE! I DON'T HAVE ANOTHER 7000.00 FOR ANOTHER NEW TRANSMISSION. FORD ISSUED A ONE TIME THROTTLE CLEANING, THAT I JUST RECEIVED IN THE MAIL. THX FORD FOR THE $150 SERVICE THAT DOES NOTHING! NEVER AGAIN WILL I BUY A F.O.R.D! FOUND ON ROAD DEAD=FORD! *TR

Vehicle Speed Control
Filed Dec 31, 2012114,000 milesOH

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE AND JERK ABNORMALLY. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS ATTEMPTING TO ACCELERATE. THE WRENCH WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO PERFORMED A DIAGNOSTIC TEST BUT THE COULD NOT DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

Vehicle Speed Control
Filed Dec 29, 201287,000 milesOH

FIRST TIME DRIVING IN THE SNOW TODAY IN MY FREESTYLE AND AS I WAS COMING TO A STOP SIGN. I WAS BRAKING AND MY CAR ACCELERATED ALL BY ITSELF AND I COULD NOT STOP AND WENT THROUGH THE STOP SIGN! I HAD MY TWO KIDS IN THE CAR WITH ME AND IT SCARED ME TO DEATH! I AM JUST GLAD THERE WAS NO OTHER VEHICLES AROUND AT THE TIME. MY CAR HAS DONE THIS IN THE PAST AND ITS NOT SAFE AT ALL BUT DRIVING IN THE SNOW IS EXTREMELY DANGEROUS AND I AM SCARED TO DRIVE MY OWN VEHICLE IT SEEMS TO BE GETTING WORSE. *TR

Power Train
Filed Dec 26, 2012116,200 milesMN

WHILE DRIVING ON FREEWAY, RPM'S INCREASED EXCESSIVELY, PULLED OVER, TURNED OFF AND RESTARTED CAR. SEEMED FINE. ABOUT 2 MONTHS LATER, SLOWING AND TURNING AT ABOUT 20MPH, RPM'S INCREASED EXCESSIVELY AND LOST SPEED. TURNED OFF AND RESTARTED, PUT INTO DRIVE, BUT CAR WOULD NOT MOVE FORWARD. STALLED OUT WHEN PRESSING ACCELERATOR. INDEPENDENT MECHANIC PERFORMED DIAGNOSTIC SAID TRANSMISSION NEEDED TO BE REPLACED. TOWED TO DEALER FOR ESTIMATE - THEY SAID THAT A TRANSMISSION FROM FORD WITH A 3 YR WARRANTY IS ON BACK ORDER FOR TWO MONTHS! HAD JUST PAID THIS OFF AND OUR EXTENDED WARRANTY JUST ENDED 2 MONTHS AGO. *TR

Vehicle Speed Control
Filed Dec 11, 201281,000 milesFL

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS MOVED TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 81,000.

Power Train
Filed Dec 10, 201280,000 milesNJ

THE VEHICLE LUNGES INTO GEAR - BOTH DRIVE AND REVERSE. RPMS JUMP RAPIDLY AND CAR JUMPS INTO GEAR. I NEED TO PUSH ON BRAKE WITH ALL OF MY MIGHT TO STOP IT FROM MOVING. ALSO JUMPS ERRATICALLY WHEN STOPPED SUCH AS AT A TRAFFIC LIGHT OR STOP SIGN. IT IS MUCH WORSE WHEN THE AIR CONDITIONING IS ON. AS THE SITUATION WORSENED, THE VEHICLE WOULD STALL DUE TO SURGING. UPON RESTARTING WHEN WRENCH LIGHT COMES ON AND THEN THE CAR WILL NOT MOVE. THERE IS NO RESPONSE TO THE GAS PEDAL. AFTER WAITING 10 -15 MINUTES IT WILL THEN START AND RUN FINE UNTIL NEXT TIME. I HAD TRANSMISSION TROUBLE AS A RESULT OF THIS. I HAD THE TRANSMISSION SERVICED BUT THIS DID NOT CORRECT THE PROBLEM. THE TECHNICIAN CLEANED OFF THE THROTTLE BODY HOUSING AND IT SEEMED TO SOLVE THE PROBLEM....TEMPORARILY. WITHIN 10,000 MILES THE VEHICLE STARTED STALLING AGAIN. I TOOK IT TO MY MECHANIC WHO RAN A SCAN AND GOT TRANSMISSION CODES. BACK TO TRANSMISSION SHOP. NOW THEY SAID THAT THE TRANSMISSION NEEDS TO BE REPLACED. REPLACED THE TRANSMISSION WITH A USED ONE WITH 30,000 MILES. RAN FINE FOR 15 MINUTES AND WRENCH LIGHT COMES ON AGAIN AND THE CAR WON'T MOVE. UPON RESEARCHING I HAVE FOUND MULTIPLE COMPLAINTS ON BOTH THE TRANSMISSION AND THROTTLE BODY AND HOUSING. I UNDERSTAND YOU ARE INVESTIGATING THIS AND WOULD LIKE MY COMPLAINT ADDED TO YOUR LIST! *TR

Power Train
Filed Dec 3, 2012MI

WE PURCHASED OUR FREESTYLE IN 07 AND LITERALLY ONLY DROVE IT FOR 3 YEARS. THE CAR STARTED TO LUNGE AND MAKE ALL KINDS OF NOISES WHEN WE TOOK IT IN AND THEY SAID OUR CAR WAS OUT OF WARRANTY BY A COUPLE MILES LITERALLY THEY WOULDN'T DO ANYTHING FOR US JUST TOLD US IT WAS GOING TO BE ABOUT $5000 TO REPAIR. THAT IS HUGE WHEN YOUR STILL PAYING ON IT. PLEASE INVESTIGATE THIS SO WE ALL CAN GET A VEHICLE WE CAN DRIVE AND NOT WORRY WE ARE GOING TO LUNGE AT THE KIDS SCHOOL WHERE YOU COULD EASILY HURT CHILDREN. *TR

Engine
Filed Dec 1, 201296,000 milesVA

WHILE DRIVING AT A SLOW SPEED, MY FORD FREESTYLE WILL LUNGE FORWARD EVEN WHILE BRAKING. I HAVE JUMPED CURBS BECAUSE OF THIS ISSUE AND FEEL THAT THIS PROBLEM SHOULD BE ADDRESSED BEFORE IT CAUSES SOMEONE SERIOUS INJURY. *TR

Power Train
Filed Nov 29, 2012127,000 milesPA

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION DOWN SHIFTED WITH A WHINING SOUND AS THE ENGINE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS TAKEN TO BOTH AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC, WHOM BOTH ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

Vehicle Speed Control
Filed Nov 28, 201289,000 milesVA

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN THE VEHICLE ACCELERATED INDEPENDENTLY. ALSO, THE FAILURE HAPPENNED WHILE IN REVERSE AS WELL. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Power Train
Filed Nov 26, 2012125,000 milesPA

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION BEGAN TO DOWN SHIFT ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Vehicle Speed Control
Filed Nov 17, 201285,259 milesSC

AT 49,660 MILES WE HAD TO HAVE THE THROTTLE BODY CHANGED BECAUSE THE CAR LUNGED FORWARD AND STALLED OUT. ON JUNE 19, 2012 OUR 2007 FORD FREESTYLE WAS SERVICED WITH A TRANSMISSION FLUSH AND FLUID CHANGE, AND A MULTI-POINT INSPECTION. EVERYTHING LOOKED GOOD. ON NOV. 5, 2012 IT WOULD REV UP WHEN DRIVING AND WOULD NOT ACCELERATE. AFTER RESEARCHING, WE FOUND OUT THAT THE CVT TRANSMISSION THAT WAS PUT IN THE 2005-2007 FORD FREESTYLE IS A DEFECTIVE DESIGN THAT POSES NUMEROUS SAFETY CONCERNS. FORD DOES NOT EVEN MAKE THE TRANSMISSION ANY MORE, SO OUR ONLY CHOICE IS TO PAY OVER $5000 FOR A USED/REBUILT ONE THAT MAY HAVE THE SAME PROBLEMS. OUR CAR IS ONLY 5 YEARS OLD. WE HAVE TAKEN GOOD CARE OF IT. WE NEED A RELIABLE VEHICLE AND DO NOT HAVE THE MONEY TO FIX THIS. PLEASE HAVE FORD RECALL THESE FAULTY CVT TRANSMISSIONS AND HAVE MORE CONCERN FOR SAFETY AND CUSTOMER SATISFACTION. *TR

Fuel System, Gasoline
Filed Nov 12, 201269,900 milesMA

ON THE DATE SHOWN, WHILE DRIVING IN A FUNERAL PROCESSION AND ENTERING THE CEMETERY MY VEHICLE STARTED TO LURCH, LUNGE AND BUCKING. TRIED TO GIVE IT GAS BUT DIDN'T RESPOND. I THEN SHUT THE VEHICLE OFF AND WHEN I STARTED UPON LEAVING THE CEMETERY THE VEHICLE STARTED THIS AGAIN. I DROVE TO THE DEALERSHIP AND THE MAINTENANCE PERSON TOLD ME THAT THIS WAS BEING CAUSED BY A SENSOR AND THAT I COULD SHUT THE VEHICLE DOWN AND RESTART AFTER A FEW MINUTES. THIS SEEMED TO WORK FOR A WHILE THEN THE SAME PROBLEMS KEPT OCCURRING. THIS WAS MENTIONED A NUMBER OF TIMES TO THE DEALER WITH THE SAME EXPLANATION. I THINK THAT THIS PROBLEM HAS NOW CREATED ANOTHER IN THE THE TRANSMISSION ON THE VEHICLE IS GONE.

Vehicle Speed Control
Filed Nov 11, 201254,300 milesIL

I WAS DOING A 3 POINT TURN AT MY PUBLIC STORAGE FACILITY. MY FOOT WAS NOT ON THE ACCELERATOR NOR ON THE BRAKE. I WAS IN DRIVE. SUDDENLY MY CAR SORT OF SPED UP OR LUNGED FORWARD AS IF MY FOOT WERE ON THE GAS PEDAL. LUCKILY I WAS FAR ENOUGH AWAY FROM THE STORAGE UNIT IN FRONT OF ME SO THAT I WAS ABLE TO STOP THE CAR WITHOUT INCIDENT. I THOUGHT MAYBE IT WAS A FLUKE OR MY IMAGINATION. HOWEVER, IT HAS HAPPENED A FEW MORE TIMES SINCE THEN SO I WILL BE TAKING IT IN TO HAVE IT CHECKED. I ALSO DECIDED TO CHECK FOR RECALLS FOR THIS ISSUE AND FOUND THAT OTHER FREESTYLE OWNERS WERE HAVING SIMILAR INCIDENTS. I LIVE IN A HIGH-RISE WITH UNDERGROUND PARKING. OUR PARKING IS TIGHT WITH CARS ON ALL SIDES. SO I NOW SPEND A LOT MORE TIME PULLING IN AND OUT BECAUSE I AM AFRAID THE CAR MIGHT LUNGE ME RIGHT INTO ONE OF MY GARAGE NEIGHBORS' CARS. IT DOES NOT HAPPEN AT ANY REGULAR FREQUENCY FROM WHAT I CAN TELL. HOWEVER, IT HAS HAPPENED IN DRIVE AND REVERSE (BOTH WITH MY FOOT NOT ON A PEDAL). *TR

Engine
Filed Nov 2, 201235,000 milesCA

MY 2007 FREESTYLE LUNGES WHEN I AM STOPPED. I HAVE HAD THE PROBLEM SINCE I GOT THE CAR AND FORD SEEMS TO TURN A BLIND EYE. IT SEEMS TO BE WORSE WHEN THE AIR CONDITIONER, DEFROST, HEATER IS ON. IT IS VERY SCARY AND ALTHOUGH I HAVE NOT GOTTEN IN ANY ACCIDENTS, I HAVE GOTTEN VERY CLOSE. TOOK IT TO DEALER AND THEY SAID I NEEDED A NEW THROTTLE BODY, HOWEVER THE MANUFACTURER WENT BANKRUPT SO THE PARTS ARE HARD TO FIND. NOW MY CAR DIED COMPLETELY AND MY MECHANIC IS STATING I NEED A NEW ENGINE. HOW CAN THIS CAR NOT BE RECALLED DUE TO ALL OF THE COMPLAINTS AND ISSUES REPORTED. I SEE THAT AN INVESTIGATION WAS STARTED, BUT CAN"T FIND ANY FOLLOW UP INFORMATION. PLEASE RECALL THIS CAR!! *TR

Power Train
Filed Oct 19, 2012PR

WHILE ATTEMPTING TO PARK THE VEHICLE, IT LUNGED FORWARD. THE FAILURE ALSO OCCURRED WHILE AT A STOP LIGHT. THE VEHICLE STALLED VARIOUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE BODY WAS CLEANED; YET, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS REPAIRED THE CVT TRANSMISSION, BUT FIX THE PROBLEM. *TR

Engine
Filed Oct 18, 201284,300 milesPA

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE LIGHTS ON THE INSTRUMENT PANEL WOULD DARKEN AND THE VEHICLE WOULD LOSE POWER WITHOUT WARNING. THE VEHICLE WOULD RETURN TO NORMAL ACCELERATION AFTER SEVERAL MINUTES BUT THE AIR BAG AND SERVICE WARNING LIGHTS REMAINED ILLUMINATED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE LEFT HEADLIGHT, WHICH CAUSED WATER AND MOISTURE TO PENETRATE. THE LEFT HEADLIGHT WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 84,300 AND THE CURRENT MILEAGE WAS 84,900.

EngineCrash
Filed Oct 16, 2012DC

MY CAR IS CUTTING OFF WHEN I DRIVE IT. IT ALSO RACES WHEN I SHIFT THE GEARS. AND WHEN I TURN THE AC AND SHIFT THE GEARS THE CAR ACCELERATES. MY CAR HAS NOT BEEN DRIVEN SINCE MAY 2012. I'VE HAD IT CHECKED OUT BY A CAR DEALERSHIP REPAIR SHOP AND THEY COULDN'T FIND OUT WHAT THE PROBLEM IS. *TR

Vehicle Speed ControlCrash
Filed Oct 16, 2012153,000 milesCA

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE PARKED, THE DRIVER PLACED THE VEHICLE IN REVERSE WHEN IT SUDDENLY ACCELERATED BACKWARD AND CRASHED INTO A TELEPHONE POLE. THE DRIVER WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

Vehicle Speed Control
Filed Oct 16, 201251,000 milesNY

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE SHIFTING FROM PARK TO DRIVE, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 53,126.

Power Train
Filed Oct 16, 201251,000 milesNY

WHEN I PUT THE CAR IN DRIVE IT LUNGES FORWARD AND WHEN YOU PUT IT IN REVERSE IT LUNGES BACK. IF YOUR FOOT IS NOT ON THE BRAKE YOU CAN HURT SOMEONE. ITS WORSE WHEN THE AIR CONDITIONER IS ON. *TR

Power Train
Filed Oct 16, 2012114,684 milesWA

WHILE STOPPED THE VEHICLE WILL LUNGE EITHER FORWARD OR BACKWARDS WITHOUT ENGAGING THE GAS PEDAL. *TR

Fuel/Propulsion System
Filed Oct 14, 201277,977 milesFL

LOW SPEEDS FORWARD OR REVERSE, HERE IN FLORIDA HOT HUMID ENVIRONMENT, CAR ACCELERATES FASTER THAN FOOT PEDAL RESPONSE. *TR

EngineCrash
Filed Oct 8, 2012VA

I PURCHASED MY 2007 FF DEC OF 2010. THREE MONTHS AFTER PURCHASE, I NOTICED MILD ACCELERATION SOMETIMES WITHOUT APPLYING MY FOOT TO THE PEDAL. IT BECAME PROGRESSIVELY WORSE BY MID JUNE. SO MUCH SO THAT I CONTACTED DRIVETIME WHERE I PURCHASED THE CAR & THEY GAVE ME SOME TRANSMISSION SHOP TO TAKE IT TO, ONLY BE TOLD THAT IT WAS NORMAL FOR THAT PARTICULAR TRANSMISSION. WELL, BY 2012, THE UNINITIATED ACCELERATION HAS BECOME SO BAD THAT A FEW MONTHS AGO MY CAR ACCELERATED ON ITS OWN & RAN SLAM INTO THE BACK OF A LADY'S CAR CAUSING MORE THAN $2000 WORTH OF DAMAGE. I TRIED TO EXPLAIN TO POLICE THAT MY CAR ACCELERATED ABRUPTLY WITHOUT ME DOING ANYTHING BUT SLIGHTLY LIFTING MY FOOT FROM THE BRAKE (NEVER TOUCHING THE GAS). HE DIDN'T GIVE ME A TICKET BUT SAID IT WAS STILL MY FAULT. MY KIDS CALL THE CAR A TRANSFORMER BUT IT IS THE WORSE TRYING TO KEEP IT FROM PLUNGING FORWARD OR BACKWARD & HITTING SOMETHING OR SOMEONE! I HAVE TO MAKE ABSOLUTE SURE NO ONE IS AROUND WHEN I AM IN SHOPPING LOTS BECAUSE I AM AFRAID WHEN THE CAR TAKES OFF BACKWARDS FROM PARKING SPACES. I USUALLY HAVE TO SLAM ON BRAKES BUT THEN THE CAR SHUTS OFF &ON COMES THE ENGINE LIGHT. SOMETHING HAS TO BE DONE ABOUT THIS DANGEROUS PROBLEM WITH THE FORD FREESTYLE!!! *TR

Power Train
Filed Oct 3, 201260,000 milesGA

NOT LONG AFTER I PURCHASED THE 2007 FORD FREESTYLE, SUMMER CAME AND I WAS USING THE AIR CONDITIONER A LOT. I NOTICED THAT WHEN THE AC WAS RUNNING, ESPECIALLY AT HIGH, THE CAR WOULD "LURCH" FORWARD AT LOW SPEEDS (PROBABLY 5 MPH OR LESS ). WHEN I WAS PARKING THE CAR, ROLLING INTO A PARKING SPACE, WITH MY FOOT HOVERING OVER THE BRAKE PEDAL, AS SOON AS I GOT TO THE PROPER SPOT, THE CAR WOULD "LURCH". WHEN I WOULD BACK OUT OF A PARKING SPACE WITH MY FOOT HOVERING ABOVE THE BRAKE, IT WOULD "LURCH". THIS PROVED TO BE A SCARY SITUATION MANY TIMES AS THERE WERE CARS PASSING IN THE PARKING LOT. MANY TIMES, I COULD HAVE HIT ANOTHER CAR. EVEN IN THE DRIVE THROUGH OF FAST FOOD RESTAURANTS WITH OTHER CARS IN LINE, MANY TIMES I HAVE ALMOST HIT THE CAR IN FRONT OF ME. MANY TIMES, MY CAR HAS "LURCHED" AND STALLED. THE WRENCH LIGHT COMES ON, AND IF I DON'T TURN THE CAR ALL THE WAY OFF IN PARK, THE CAR DOES NOT BEHAVE PROPERLY (AS IN NO ACCELERATION) NOR DOES THE WRENCH LIGHT GO OFF. IN THE BEGINNING, I THOUGHT IT WAS SOMETHING TO DO WITH THE AIR CONDITIONER BEING ON HIGH. THE PROBLEM STOPPED IN THE WINTER WHEN THE AC WASN'T BEING USED. HOWEVER, IN THE SUMMER OF 2011, IT ALL STARTED AGAIN. MY AC WENT OUT, SO I HAD IT WORKED ON. THE PROBLEM CONTINUED. TODAY, THE PROBLEM CONTINUES. I ALMOST HIT A CHILD IN A PARKING LOT THE OTHER DAY BECAUSE MY CAR "LURCHED". I BEGAN SEARCHING AND FOUND THAT OTHERS ARE HAVING THE SAME SCARY PROBLEM WITH THEIR FORD FREESTYLES. IT SOUNDS AS IF I AM MAYBE LAZY OR NOT

Power Train
Filed Oct 3, 2012MA

I GOT THIS CAR ON 04/2010 THOUGHT IT WOULD BE GOOD FOR THE KIDS NOPE I HAVE HAD NOTHING BUT PROBLEMS IN JAN /2011 THE TRANSMISSION WENT NOW 09/2012 SAME THING THE CAR SEEMED LIKE IT WAS GOING TO STALL THEN LUNGED TRANSMISSION AGAIN THIS IS NOT A SAFE CAR !!!.. HAS BEEN IN SHOP AS OF 9/29/2012 TONIGHT THE AUTO SHOP CALLED ME AND SAID THE PART IS NOT IN STOCK MIGHT BE UP TILL 3 WEEKS BEFORE THEY GET IT, WONT PAY FOR A RENT A CAR FOR ME & TOLD ME I COULD COME GET THE CAR TILL THE PART COMES IN.... BUT CANT TELL ME ITS SAFE FOR ME & MY KIDS TO DRIVE IN ??SOMETHING SHOULD BE DONE ASAP !!! *TR

Engine
Filed Sep 20, 2012102,000 milesOH

MY FOOT WAS ON THE BRAKE AND I HAD THE CAR IN DRIVE. THE ENGINE REVVED AND THE VEHICLE LUNGED. IT HAS DONE SO ON MULTIPLE OCCASIONS SINCE. IT USUALLY OCCURS WHEN THE AIR CONDITIONER IS RUNNING. *TR

Fuel/Propulsion System
Filed Sep 20, 201282,510 milesCA

MY 2007 FORD FREESTYLE HAS BEEN SURGING OVER THE PAST YEAR AND A HALF. AT FIRST IT WAS VERY INTERMITTENT. NOW IT IS ALMOST EVERY TIME I USE THE CAR. I TOOK IT INTO THE MECHANIC AND HE SAID THAT FORD IS HAVING ISSUES WITH THE CVT TRANSMISSION. SO FAR THERE AS NOT BEEN A RECALL. HE SAID HE CAN'T FIX IT BECAUSE HE CANNOT GET THE PARTS. MY CAR WITH LUNGE FORWARD WHEN I TURN IT ON. IT ALSO WILL SURGE WHEN I GO INTO REVERSE. TODAY WHEN I WAS DROPPING MY YOUNGEST SON AT SCHOOL IT LUNGED FORWARD IN THE AREA WHERE CHILDREN AROUND. I HAD A DIFFICULT TIME CONTROLLING THE CAR. IT NOW IS BECOMING A BIGGER SAFETY ISSUE. WHY IS FORD NOT RECALLING THIS CAR? IT IS NOT SAFE! WHAT DOES IT TAKE TO GET THIS TAKEN CARE OF? MY CONCERN IS SOMEONE IS GOING BE SEVERELY INJURED DUE TO THIS PROBLEM. BEFORE THIS ISSUE I WAS VERY HAPPY WITH MY FREESTYLE. NOW I AM SO SCARED. FORD PLEASE HELP! *TR

Engine
Filed Sep 12, 2012100,000 milesTX

AS I WAS STOPPING TO GET GAS, THE CAR SURGED WHEN I WAS APPLYING BRAKES. IT IS ALSO SURGING AS I AM DRIVING DOWN THE ROAD. THIS IS HAPPENING MORE AND MORE. GETTING TO THE POINT WHERE I AM SCARED TO DRIVE THE CAR. I HAVE GRANDKIDS THAT RIDE IN THE CAR WITH ME. CAN'T AFFORD TO GET A NEW CAR. *TR

Engine
Filed Sep 10, 201261,463 milesFL

WE PURCHASED THIS VEHICLE NEW 8/18/07 FROM PALM COAST FORD. IN MAY OR JUNE 2010 I BEGAN NOTICING THE CAR LUNGING WHEN BACKING OUT OF PARKING SPOTS OR ONCE YOU HAVE BACKED OUT AND THEN PLACED INTO DRIVE. I ALSO ENCOUNTERED AN ISSUE WITH THE CAR STALLING IF PARKED ON AN INCLINE. ON 7.5.10 THE VEHICLE WAS LEFT FOR SEVERAL DAYS WITH PALM COAST FORD FOR DIAGNOSTICS AND THEY CLAIMED NOTHING WAS WRONG WITH THE CAR AS THEY COULD NOT DUPLICATE THE "ISSUES." AS THIS "ISSUE" DID NOT SEEM APPROPRIATE I VISITED THE DAYTONA BEACH FORD DEALERSHIP BUT THIS WAS NOT A DOCUMENTED VISIT AS WAS THE PALM COAST FORD VISIT. THE DAYTONA FORD SERVICE MANAGER INDICATED IT WAS A JUST THE WAY THE CAR WAS DESIGNED TO PREVENT STALLING WHEN BACKING UP OR PULLING FORWARD. SO I LIVED WITH THIS PROBLEM HOPING THAT IT WOULDN'T LUNGE AND HIT SOMEONE IN A PARKING LOT. MY BROTHER FINALLY RODE WITH ME AND SAID THIS IS NOT CORRECT SO I TOOK THE VEHICLE TO A NON-FORD REPAIR SHOP WHO RECOMMENDED A TUNE-UP BE ACCOMPLISHED. THIS OCCURRED OCT. 25, 2011 AND CORRECTED THE PROBLEM. HOWEVER, NOW WHATEVER THEY ACCOMPLISHED WITH THE TUNE-UP IS NOW WEARING OFF AS THE VEHICLE HAS BEGUN IT'S LUNGING PROBLEM AGAIN IN THE PAST FEW WEEKS. THAT'S WHEN I RESEARCHED AND FOUND THESE INCIDENT REPORTS SO I WANT TO REPORT MY PROBLEM TO HELP YOU DOCUMENT THERE IS DEFINITELY SOMETHING GOING ON WITH THIS MAKE/MODEL CAR. I LIKE MY FREESTYLE BUT THERE'S DEFINITELY AN ISSUE WITH THE LUNGING SITUATION. *TR

Engine
Filed Sep 8, 2012120,000 milesMN

THE CAR SURGES WHEN YOU PUT IN GEAR, EVEN WITH YOUR FOOT ON THE BRAKE. IT DOES IT IN FORWARD AND REVERSE. IT IS VERY SCARY, MANY TIMES I ALMOST HIT SOMETHING. THIS PAST WINTER I WAS ON THE INTERSTATE AND THE CAR LOST POWER, I COULD NOT GO OVER 30 MILES PER HOUR. *TR

Power Train
Filed Sep 7, 201275,642 milesWA

I HAD LEFT THE VEHICLE IDLING IN PARK WHILE I WENT TO CHECK THE MAILBOX. WHEN I GOTBACK I SHIFTED INTO REVERSE AND WHEN I TOOK MY FOOT OFF THE BRAKE THE VEHICLE LUNGED BACK ALMOST STRIKING A PEDESTRIAN I HAVE COMPLAINED ABOUT THIS BEFORE AND I NOTICE THE INVESTIGATION HAS BEEN OPEN SINCE MAY 2011 I HAVE ALSO NOTICED THERE HAVE BEEN ALOT OF COMPLAINTS ABOUT THIS PROBLEM ON THE WEB. JUST AN FYI IT SEEMS TO LUNGE WHEN TAKING OFF IN FORWARD OR REVERSE. I ALSO NOTICED THERE IS A CLASS ACTION SUIT AGAINST FORD FOR THIS PROBLEM IN CALIFORNIA. *TR

Fuel/Propulsion SystemCrash
Filed Sep 7, 2012MS

WE HAVE OWNED THIS CAR FOR JUST OVER A YEAR. FOR SEVERAL MONTHS NOW, WE HAVE BEEN HAVING PROBLEMS WITH THE CAR SURGING/LUNGING. IT HAPPENS WITHOUT ANY NOTICE, AND YOU HAVE TO SLAM ON THE BRAKES TO STOP IT. INITIALLY, I ONLY NOTICED THE PROBLEM WHEN PULLING INTO A PARKING SPACE. THE VEHICLE WOULD LUNGE FORWARD. IN THE LAST COUPLE OF MONTHS IT HAS STARTED LUNGING BACKWARD AND FORWARD, REGARDLESS OF HOW FAST I WAS GOING (PULLING IN, BACKING UP, OR DRIVING DOWN THE HIGHWAY AT A STEADY SPEED.) ONCE, THE CAR LUNGED AS I WAS BACKING UP AND HIT ANOTHER CAR. MINOR DAMAGE. NOT REPORTED. IT IS STARTING TO HAPPEN MORE OFTEN, AND THE CAR HAS ALSO BEGUN DYING IF IT HAPPENS WHOLE BACKING UP. TURNING THE CAR OFF AND RESTARTING IT SOLVES THAT. I'VE HAD TO START PARKING FURTHER BACK IN SPOTS BECAUSE I DON'T WANT TO HIT THE CAR IN FRONT OF ME. THIS HAS INDIRECTLY CAUSED COSMETIC DAMAGE (COMING OUT OF A STORE TWICE I'VE NOTICED SCRAPES THAT LOOK LIKE SOMEONE BACKED INTO ME.) I DON'T UNDERSTAND HOW THIS CAN BE SUCH A WIDELY REPORTED AND POTENTIALLY DANGEROUS PROBLEM WITHOUT A RECALL OR EVEN ACKNOWLEDGEMENT OF THE ISSUE (IF YOU CALL FORD.) MY CAR HAS LUNGED FORWARD AT RED LIGHTS AND STOP SIGNS TOWARD ONCOMING TRAFFIC, AS WELL AS DRIVEWAYS WITH CHILDREN NEARBY. IT MAY ONLY BE A FEW FEET, BUT EVEN THAT CAN BE DEADLY CONSIDERING WHEN THE PROBLEM OCCURS MOST. *TR

Service Brakes
Filed Sep 3, 201280,000 milesNC

WHEN REVERSING OUT OF AND INTO VARIOUS PARKING SPACES, THE VEHICLE LURCHES FORWARD WHEN I AM NOT ACCELERATING. I CANNOT DETECT A PATTERN BUT IT HAS HAPPENED AT LEAST 6 TIMES. *TR

Power Train
Filed Sep 2, 201248,840 milesFL

ON SEVERAL OCCASIONS, MY CAR HAS SURGED FORWARD WHEN I WAS MOVING AT VERY LOW SPEEDS WHEN MY FOOT WAS NOT ON THE ACCELERATOR. THIS SEEMS TO BE WORSE WHEN THE AIR CONDITIONER IS RUNNING. ON THESE OCCASIONS, THE ENGINE SOMETIMES STALLED AND TWICE THE WRENCH LIGHT CAME ON. WHEN THE CAR WAS SHUT OFF AND TURNED ON AGAIN, THE WRENCH LIGHT WENT OFF AND THE CAR STARTED BUT IT SEEMED TO RUN A LITTLE ROUGH. THESE INCIDENTS SEEM TO HAPPEN MONTHS APART, BUT I HAVE LEARNED TO TURN OFF THE A/C WHEN DRIVING AT LOW SPEEDS. THIS CONDITION IS ESPECIALLY DANGEROUS WHEN I AM CRAWLING THROUGH THE LINE TO PICK UP MY GRANDCHILDREN AT SCHOOL. ON THE LAST OCCASION BOTH THE WRENCH AND THE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER THE NEXT DAY. THEY DIAGNOSED A COMPUTER WIRE PROBLEM (I THINK THE COMPUTER ANALYSIS NUMBER IS 19773) AND A BROKEN "ANTI-ROLL" MOUNT. THE COST WILL BE $739.57 EVEN THOUGH IT IS STILL UNDER ORIGINAL WARRANTY TILL OCTOBER. FROM THE COMMENTS I HAVE BEEN READING ON THE INTERNET, THIS WILL STILL NOT FIX THE SURGING PROBLEM WHICH I HAD NEVER HEARD OF BEFORE UNTIL A FRIEND TOLD ME. MY HUSBAND IS A FORD RETIREE AND UNTIL NOW WE HAVE BEEN VERY PLEASED WITH OUR CAR. IT ONLY HAS 48,000 MILES. *TR

Power Train
Filed Aug 30, 201264,700 milesMO

BOUGHT 2007 USED FORD FREESTYLE WITH 22,000 MILES ON JAN 31, 2009 FROM FORD DEALERSHIP REPLACED THROTTLE BODY IN JULY 2011 AND AGAIN IN MARCH 2012 DUE TO SURGING FORWARD REPLACED CONVERTER AND COMPRESSOR IN THE SAME 13 MONTH TIME PERIOD AS THE TWO THROTTLE BODY REPLACEMENT WRENCH LIGHT COMES ON INTERMITTENTLY, TOOK TO DEALERSHIP FOR THEM TO DIAGNOSE HYDRAULIC PRESSURE UNIT FAILURE, STATED THAT PART IS NO LONGER MADE THEREFORE ONLY OPTION IS TO REPLACE ENTIRE TRANSMISSION AT A COST OF 5600-7000 DOLLARS. THIS CAR IS NOT SAFE, HAS SURGED FORWARD MULTIPLE TIMES, WHEN TAKING OFF CAR WILL NOT ACCELERATE WHICH ALMOST CAUSED ME TO BE T-BONED WITH MY FOUR SMALL CHILDREN IN THE CAR, AT TIMES WILL NOT START OR DIES AND HAVE TO PULL OVER ON SIDE OF ROAD -- MUCH MORE DETAILS DOCUMENTED IF NEEDED FOR INVESTIGATION. *TR

Power Train
Filed Aug 28, 201250,000 milesMI

LAST YEAR MY CAR JUST STOPPED RUNNING, WE THOUGHT IT WAS THE ALTERNATOR SO WE PUT A NEW ONE IN. THAT WORKED FOR A LITTLE WHILE, BUT THE HUMMING NOISE RETURNED AND HAS GOTTEN LOUDER. UPON FURTHER INVESTIGATION INTO THE CAR IT IS IN THE TRANSMISSION PART. IT IS QUIET AS LONG AS IT IS NOT GOING DOWN THE ROAD. AS SOON AS YOU GET ANY SPEED IT WHINES TERRIBLE. IT IS SO LOUD YOU CAN HEAR IT OVER LARGE EQUIPMENT RUNNING. THIS IS THE SECOND VEHICLE I HAVE PURCHASED FROM FORD WITH THE SAME FAILURE. IT NEEDS TO BE RECALLED LIKE THE OTHER TRANSMISSIONS. *TR

Engine
Filed Aug 27, 2012105,202 milesMI

INCIDENT 1: VEHICLE LUNGED FORWARD DURING A LOW SPEED TIGHT TURN INTO A PARKING SPOT. DRIVER'S RIGHT FOOT WAS ON THE BRAKE, NOTHING WAS HIT. AIR CONDITIONING WAS ON. UNABLE TO REPEAT. INCIDENT 2: VEHICLE LUNGED BACKWARD WHILE BACKING A SMALL CAMPING TRAILER INTO A DRIVEWAY. DRIVER'S RIGHT FOOT WAS ON THE BRAKE, NOTHING WAS HIT. STEERING WHEEL WAS STRAIGHT, AIR CONDITIONING ON. NO DAMAGE. UNABLE TO REPEAT. *TR

Structure › Body
Filed Aug 26, 201275,000 milesCT

LOUD WHIRRING NOISE WHICH GETS LOUDER WITH ACCELERATION AND IS REALLY LOUD GOING DOWNHILL WHEN THE ENGINE IS HOLDING BACK. ALSO HAVE TWO RUST SPOTS ON THE HOOD AND THE CAR IS ONLY 5 YEARS OLD AND HAS BEEN KEPT CLEAN AND IS WAXED AT LEAST ONCE PER YEAR. *TR

Fuel/Propulsion System
Filed Aug 24, 201258,800 milesGA

I WAS GOING TO PULL OUT INTO A 4 LANE ROAD AND WAS EASING UP TO SEE BETTER...OUT OF NOWHERE THE CAR BEGINS TO ACCELERATING. ONCE I GOT OUT INTO THE ROAD THE CAR JUST CUT OFF AND I HAD TO QUICKLY RESTART IT TO AVOID BEING HIT. THEN I TURNED IN TO CHIC FIL A AND WAS IN THE DRIVE THRU LINE. IT WAS A PRETTY LONG LINE SO WE WOULD EASE UP EVER FEW MINUTES. THE CAR JUMPS AND STARTS TO ACCELERATING AND I STOMP ON THE BRAKES. THE CAR WAS ACCELERATING SO MUCH THAT THE FORCE OF THE BRAKES STOPPING THE CAR MADE MY TIRES SQUEAL. *TR

Vehicle Speed Control
Filed Aug 23, 20121,500 milesCA

TL* THE CONTACT OWNS 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A RIGHT TURN THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE ELECTRIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 39,286. ..UPDATED 09-21-12*BF THE CONSUMER STATED THE FIRST TIME THE VEHICLE ACCELERATED, SHE HAD JUST MADE A RIGHT TURN OUT OF A BUSINESS, AND THE VEHICLE JUST TOOK OFF TO THE RIGHT AND HIT THE CURB. THE DEALER SAID NOTHING COULD BE AS THERE WAS NO RECALL ON THE VEHICLE. AS MORE MILES WAS PUT ON THE VEHICLE, THE SUDDEN ACCELERATION WAS HAPPENING MORE FREQUENTLY. THE DEALER KEPT THE VEHICLE FOR A WEEK, BUT WAS UNABLE TO FIND A PROBLEM. UPDATED 09/25/12

Power Train
Filed Aug 23, 201241,000 milesCA

WHEN STOPPED VEHICLE WILL LUNG FORWARD, IDLE WILL GO UP & DOWN CAUSING THIS TO LUNG, IDLE SPEED WILL VARY FROM ABOUT 600 RPM TO 1300 RPM THIS MAKES IT HARD TO PARK AND WHEN ON THE ROAD STOPPED, TOOK TO DEALER FOR REPAIR IN AUG OF 2010 REPAIR (CHANGED THROTTLE BODY) THAT LASTED FOR ABOUT 6 MONTHS AND STARTED AGAIN. *TR

Power Train
Filed Aug 22, 2012122,600 milesTX

THE CAR STARTED MAKING A NOISE WHILE IN PARK OR NEUTRAL. AFTER A FEW WEEKS, BEGAN MAKING A WHINING NOISE WHILE GOING IN REVERSE IN ADDITION TO THE NOISE IT WAS MAKING WHILE IN PARK AND NEUTRAL. IT IS NOW IN THE TRANSMISSION SHOP AND COSTING ME $2,500 TO FIX MANY OF THE COMPONENTS WITH THE TRANSMISSION INCLUDING THE BEARINGS; TORQUE CONVERTER, FLUSH KIT AND SOME OTHER THINGS; ALONG WITH LABOR. I HAVE READ WHERE THIS TRANSMISSION SHOULD BE RECALLED. *TR

Vehicle Speed Control
Filed Aug 20, 2012IN

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT RECURRING UNINTENDED ACCELERATION FAILURES. THE FAILURE OCCURRED WHEN THE AIR CONDITIONING WAS RUNNING AND WHEN THE CONTACT WAS SLOWING DECELERATING TO ATTEMPT A TURN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 90,000. UPDATED 10/03/12*LJ UPDATED 10/05/2012 *JS

Engine
Filed Aug 20, 201217,236 milesLA

CAR LUNGES WHEN HOLDING FOOT ON THE BRAKE WHETHER IN DRIVE OR REVERSE. THE LUNGING IS GETTING WORSE. VERY SCARY. ALSO, AIR CONDITIONING DOES NOT WORK WHEN IDLING OR STOPPED; HAS BEGUN ACTING LIKE IT'S GOING TO DIE AND THEN LUNGING WHILE DRIVING ON HIGHWAY NOW. THE CAR HAS DONE THIS SINCE I GOT IT IN 2008, BUT WAS NOT AS SEVERE AND BEING A WOMAN, WASN'T SURE IF THIS WAS JUST HOW THIS CAR ACTED FOR SOME WEIRD REASON. IT IS GETTING WORSE AND WORSE NOW. IT FEELS VERY DANGEROUS. NOW THE AIR CONDITIONER WON'T WORK WHEN CAR IS IDLING EITHER. IT WORKS GREAT WHEN GOING DOWN THE HIGHWAY OR IN COOL OR RAINY WEATHER. MY LIFE IS DRIVING. I AM A HEALTHCARE CONTRACTOR AND MUST DRIVE OFTEN. I NEED MY CAR. I UNDERSTAND FROM WHAT I HAVE READ (A LOT) THAT MANY PEOPLE ARE FILING CLASS ACTION SUITS. I JUST WANT MY CAR FIXED ASAP. *TR

Power Train
Filed Aug 20, 201281,326 milesLA

AIR CONDITIONING DOES NOT WORK WHEN DRIVING UNDER 35 MPH OR ESPECIALLY WHEN AT AN IDLE. AIR IS NOT COOL AT ALL. THEN WHEN I SPEED UP, I HAVE AIR AGAIN ALTHOUGH OCCASIONALLY CAR WILL START TO DIE AND DASH LIGHTS UP AND THEN IT SURGES AND IS FINE AGAIN WHEN GOING DOWN THE HIGHWAY AT HIGHER SPEEDS. THIS IS MOSTLY WHEN IT IS HOT OUTSIDE. WHEN COOL OR RAINING, THE PROBLEM IS BETTER. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Ford Freestyle → · Every Freestyle year → · How the figures are calculated →