Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NO LONGER OPERABLE. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE INTERMITTENTLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THE THROTTLE NEEDED TO BE FLUSHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. ...UPDATED 12-24-13 *BF
WHEN YOU SLOW DOWN TO STOP, VEHICLE SOMETIMES LUNGED, OR ACCELERATES. WHEN YOU BACK OUT OF A PARKING SPOT, VEHICLE SOMETIMES SUDDENLY LUNGED OR ACCELERATES. *TR
VEHICLE LUNGES BACK WHEN REVERSING AND LUNGES FORWARD WHEN STOPPED AT A LIGHT AND GETTING READY TO ACCELERATE. ODOMETER STOPPED WORKING AND ABS, BRAKE AND TRACTION CONTROL LIGHTS CAME ON. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, HE HEARD A LOUD NOISE AS THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,700.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT ENTERED THE VEHICLE AND NOTICED IT WAS DAMP. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT WATER HAD LEAKED INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING SPACE, THE VEHICLE LUNGED IN REVERSE. THE CONTACT MENTIONED THAT THE WRENCH, ABS, AND CHECK ENGINE WARNING LAMPS ILLUMINATED AND THEN THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 108,000. UPDATED 11/29/13*LJ
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EMITTED A LOUD GRINDING SOUND. THE MANUFACTURER WAS MADE NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. *TR
VEHICLE HAD SURGING PROBLEM I ALL MOST GOT HIT,AND I WAS SO AFRAID COULDN'T DRIVE HOME MY HUSBAND HAD TO COME GET ME, I REPORTED THIS PROBLEM BEFORE,I PAID TO HAVE THROTTLE FIXED AT FORD SOME PEOPLE GETTING THEIR MONEY BACK BUT I HAVEN'T HEARD ANYTHING, NOW THE CVT TRANSMISSION HAS GONE OUT THIS IS REALLY SAD I PAID 32,000 IN 2007 FOR THIS CAR NOW ITS WORTH 1,000 AND I STILL OWE 5,000.,TRANSMISSION STOP IN THE STREET WITH ME IN IT HAD CAR PULLED TO FORD THAT HOW I FOUND OUT ITS WORTH 1,000, I AM RETIRED ITS TAKING ALL MY MONEY, I STILL HAVE MY RECEIPTS WENT TO DOUG STANLEY FORD 515 NORTH I-35,DESOTO,TX 972 223-8050 JULY 28,2011 INVOICE [XXX],CUSTOMER #[XXX] (PLEASE HELP ME)I AM ON THE CITY BUS,WITH A CAR AT HOME I CANT DO ANYTHING WITH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE ENTIRE POWER TRAIN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE TRANSMISSION. THE FAILURE MILEAGE WAS 110,000.
DRIVING ON INTERSTATE VEHICLE BEGINS TO SLOW DOWN UNEXPECTEDLY. NO ACCELERATION. MUST PULL TO SHOULDER. TURN ENGINE OFF. WAIT A COUPLE OF MINUTES. START ENGINE RESUME TRAVEL-2 MINUTES LATER SAME INCIDENT-VEHICLE SLOWS DOWN. PULL TO SHOULDER. ENGINE HAS DIFFICULTY STARTING. END RESULT--VEHICLE HAS TO BE TOWED TO DEALERSHIP. VEHICLE PURCHASED MARCH 2013- WEEKS AFTER PURCHASE 1ST INCIDENT OCCURRED. CAR FACILITY STATED IT WAS A THROTTLE ISSUE. CAR FACILITY SUPPOSED TO HAVE CORRECTED THE PROBLEM. MAY 2013 2ND INCIDENT--TOOK VEHICLE TO DEALERSHIP (ONLY FOR AN OIL CHANGE)--DEALERSHIP STATED A RECALL DUE TO THROTTLE ISSUES. NOW 3RD INCIDENT AS NOTED ABOVE. DEALERSHIP STATED FOR 3RD INCIDENT IT IS A THROTTLE ISSUE. *TR
MY CAR LUNGES WHEN I PUT THE VEHICLE IN REVERSE FROM PARK AND ALSO WHEN I GO FROM REVERSE TO DRIVE. THE LUNGE IS SIGNIFICANT ENOUGH TO HIT A NEARBY VEHICLE. *TR
12/20/12- VEH IDLES HIGH AND WANTS TO ACCELERATE WHEN BRAKING AS ADVISED BY A RECALL AND FORD DEALER STACHER CLEANED THE THROTTLE BODY AND REPROGRAMMED THE PCM.PROGRAM CODE; 12N03 REPAIR TYPE-31 WRTY CLAIM. CUSTOMER CODE A99. 4/25/13---VEH IS SHUTTING OFF WHILE DRIVING. HAD NEW THROTTLE BODY PUT ON AT FIRESTONE. CAR CUT OFF AND STALLED A FEW TIMES. FIRESTONE REINSTALLED OLD THROTTLE BODY AND WHEN WE TOOK THE VAN BACK TO FORD DEALER AND THEY AGAIN VERIFIED CONCERN AND PERFORMED IDS DIAGNOSIS, CODE PO613B, SECURE MAP SENSOR HOSE AND ROAD TESTED 26 MILES. DID NOT STALL,STATED IT MAY HAVE OTHER ISSUE. INVOICE COST $93.00 4/30/13----VEH SHUT OFF 4 OR 5 TIMES. SATCHER DEALER DROVE VAN AND COULD NOT DUPLICATE PROBLEM. 4/31/13 RECEIVED CAR FROM DEALER AND AFTER DUPLICATING PROBLEM RETURNED CAR BACK TO DEALER. 5/2-3/13 - RENTED ENTERPRISE VEHICLE. INVOICE COST $98+. 5/07/13 ADVISED TO COME GET THE CAR AFTER 10 DAYS WITHOUT LOANER CAR . NO PAPERWORK GIVEN ALTHOUGH REQUESTED. WHEN CALLED AND ASKED FOR PAPERWORK ADVISED THERE WAS NONE. WHEN ASKED OF WORK PERFORMED THEY SAID THEY REPROGRAMMED PCM. 5/26/13 CAR STOPPED AGAIN SEVERAL TIMES AND WHEN TAKEN BACK TO THE SAME DEALER THEY HOOKED IT TO AN ONBOARD COMPUTER. CAR DRIVEN FOR 5 WEEKS WITHOUT IT STOPPING AGAIN. 7/17/13 - DEALER REQUIRES COMPUTER BACK AND WAS TAKEN OFF THE CAR. SITUATION IS DANGEROUS BECAUSE ACCELERATION IS UNPREDICTABLE AND ENGINE POWER SHUTS DOWN AT ANY TIME.. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE LUNGED FORWARD ABNORMALLY BEFORE STALLING. THE CONTACT STATED THAT THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 96,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE REVERSING. THE FAILURE ALSO OCCURRED WHILE IN DRIVE. THE WRENCH WARNING ICON ILLUMINATED AFTER THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 64,800. THE VIN WAS NOT AVAILABLE.
FIRST HAPPENED THE DAY I BOUGHT THE VEHICLE USED WITH 93,000 MILES. I WAS BACKING OUT OF A PARKING SPACE AND THE VEHICLE LUNGED. IT ALSO TURNED OFF. IT DID IT TWICE IN A ROW. THEN NO PROBLEMS FOR ANOTHER FEW HUNDRED MILES. IT DOES IT EVERY TANK OR SO OF GAS. OCCASIONALLY IT WILL BE ACCOMPANIED WITH THE WRENCH LIGHT. I BROUGHT IT TO A LOCAL AUTO SHOP WHEN THE LIGHT WAS ON (PURE LUCK BECAUSE IT TURNS OFF QUICKLY AFTER) AND IT CODED SOMETHING BUT THEN WHEN THE SEARCHED THE CODE IT CAME UP AS NOT MATCHING MY VEHICLE! I AM BRINGING IT TO A DEALERSHIP NEXT WEEK FOR SERVICE BEFORE A LONG ROAD TRIP AND HOPE TO HAVE THE THROTTLE BODY CLEANED. FROM WHAT I GATHER THIS IS A KNOWN AND WIDESPREAD PROBLEM WITH THIS VEHICLE. I REALLY WISH THEY WOULD RECALL IT AND FIX IT! *TR
VEHICLE WOULD SUDDENLY ACCELERATE WHEN IDLING OR COASTING (ESPECIALLY WHEN TURNING) INTO A PARKING SPOT OR DRIVEWAY REQUIRING HARD BRAKING TO REGAIN CONTROL OF VEHICLE. VEHICLE WOULD STALL WHEN IT CAME TO A STOP. FORD DEALER DIAGNOSED THE PROBLEM AS A "DEFECTIVE THROTTLE BODY ASSEMBLY" AND CHARGED $1200 FOR THE REPAIR AND REPLACEMENT. I RECENTLY DISCOVERED THAT FORD ACKNOWLEDGES THIS PROBLEM IS FREQUENT WITH THE 2007 FREESTYLE MODEL YEAR AND NOW PERFORMS A FREE THROTTLE BODY "CLEANING" TO ADDRESS THE ISSUE. FORD CORPORATION AND DEALER REFUSE TO REFUND THE $1200 THEY CHARGED FOR THE "REPAIR." *TR
FRONT PASSENGER SEAT BELT WILL NOT LOCK - HASP DOES NOT ENGAGE WITH SPRING CLIP. FRONT PASSENGER SEAT IS UNUSABLE UNTIL THE PROBLEM IS FIXED. BEEN DRIVING FOR 40 YEARS THIS IS THE FIRST TIME I'VE HAD A SEAT BELT FAILURE, BUT IT SEEMS THIS MODEL HAS A PROBLEM. *TR
MY 2007 FORD FREESTYLE TRANSMISSION STARTED SLIPPING RECENTLY. I HAVE ALWAYS TAKEN GOOD CARE OF MY CAR AND MY MECHANIC JUST TOLD ME THAT I NEED A NEW TRANSMISSION. HE ALSO TOLD ME THAT THERE HAVE BEEN MANY PROBLEMS WITH THE 2007 FORD FREESTYLE TRANSMISSIONS. I CANNOT BELIEVE I HAVE TO REPLACE MY TRANSMISSION WHICH COSTS APPROXIMATELY $6,000.00 TO REPLACE. I WILL BE CONTACTING FORD DIRECTLY AS WELL. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE LUNGED FORWARD INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,000.
12/10/09 MILEAGE: 35,621 DEALER SERVICE FOR RATTLING NOISE IN ENGINE ON COLD START UP, DIAGNOSED AS DEFECTIVE TENSIONER ASSEMBLY, BUT WAS LIKELY THE TRANSMISSION AS SAME NOISE WAS LATER HEARD WHEN THE TRANSMISSION WAS REPAIRED. 12/08/11 MILEAGE: 53,401 DEALER SERVICE FOR NOISE IN ENGINE AT IDLE - MUCH WORSE WHEN COLD, DIAGNOSED AS FAULTY AUTOMATIC TRANSMISSION. DEALER REMOVED AND ATTEMPTED TO REPAIR AUTOMATIC TRANSMISSION AND FOUND INPUT SHAFT BEARING SCORES AND INPUT SHAFT SCORED. DIFFERENTIAL SHAFT SPLINES WORN DOWN AND SPLINES ON PTU WORN DOWN AND SEIZED TOGETHER. TRANSMISSION WAS THEN REPLACED WITH REBUILT UNIT. THIS WAS THE SECOND TRANSMISSION INSTALLED IN THIS CAR 3/28/12 MILEAGE: 55,234 DEALER SERVICE FOR EXCESSIVE NOISE IN TRANSMISSION, DESCRIBED AS A GROWL. DIAGNOSED TRANSMISSION CONCERN AND NOISE WAS VERIFIED. WERE ASKED TO RETURN UNIT TO DEALER AT LATER TIME FOR FURTHER DIAGNOSIS 4/2/12 MILEAGE: 55,338 DEALER SERVICE FOR TRANSMISSION PROBLEM, CORRECTED BY INSTALLING A REBUILT TRANSMISSION. THIS WAS THE THIRD TRANSMISSION INSTALLED IN THIS CAR. DEALER EXPLAINED THAT THE REPLACEMENT REBUILT TRANSMISSION CARRIED A ONE YEAR WARRANTY 7/1/13 MILEAGE: 63,301 WHILE DRIVING ON A STREET, VEHICLE PRODUCED LOUD CLUNK SOUND AFTER WHICH IT WOULD NO LONGER RESPOND TO THROTTLE INPUTS. VEHICLE COASTED TO STOP. FORTUNATELY, STREET WAS EMPTY. TRANSMISSION WAS INOPERABLE, AS VEHICLE WOULD NOT MOVE FORWARD OR BACKWARD IN ANY GEAR UNDER ITS POWER. VEHICLE COASTED IN ANY GEAR, INDICATING
THE ENGINE REVS UP & THE CAR LURCHES FORWARD, EVEN WHEN MY FOOT IS ON THE BRAKE. THE ENGINE HAS EVEN REVVED UP WHILE THE CAR WAS SITTING IN PARK IN A PARKING LOT. I HAVE TO MAKE WEEKLY TRIPS OF 300+ MILES DUE TO MY CHILD'S MEDICAL CONDITION. I AM STARTING TO WORRY ABOUT OUR SAFETY IN THIS VEHICLE. *TR
MY 2007 FORD FREESTYLE HAS HAD IDLING PROBLEMS SINCE ABOUT 80,000 MILES. IT CURRENTLY HAS 94,000 AND THE DEALERSHIP WOULD ONLY CLEAN THE THROTTLE BODY DESPITE NUMEROUS COMPLAINTS ON THIS TYPE OF VEHICLE. I HAVE ALSO HAD REPLACED SEVERAL BRAKE PADS/ CALIPERS/ TIRES AS THEY SEEM TO WARE VERY EASILY. I'VE REPLACE MY RIGHT SIDE CALIPER TWICE ALREADY. THE LAST TIME MY CAR STARTED SMOKING ON A HIGHWAY OUT OF NO WHERE AS IT SEIZED UP. ALSO AFTER DRIVING FOR 20-30 MIN MY CAR STARTS MAKING A WHINING NOISE AS SLOWING DOWN AN TURNING. STEERING FLUID HAS BEEN CHECKEDAND IS OK. POSSIBLY THE CVT WHICH I HAVE VERY RECENTLY FOUND OUT I' M FAR FROM THE ONLY ONE WITH THIS PROBLEM. THIS VEHICLE APPEARS TO HAVE DEFECTIVE PARTS WHICH ARE CAUSING SAFETY ISSUES AND I WANT IT ADDRESSED . *TR
WHEN I HAVE THE CAR IN PARK AND AM READY TO REVERSE OR DRIVE FORWARD, IT SEEMS LIKE IT WANTS TO TAKE OFF ON ITS OWN BEFORE I EVEN LET GO OF THE BRAKE OR GIVE IT GAS. THIS CAN CAUSE AN ACCIDENT TO OCCUR WITHOUT ME HAVING AN CONTROL OVER IT. THIS IS NOT SAFE!! *TR
AFTER STARTING THE 2007 FORD FREESTYLE IT IDOLS ABOUT 1000RPMS. UPON PUTTING IT INTO DRIVE OR REVERSE WHEN YOU LIFT OFF THE BRAKE THE CAR WILL REV UP THE ENGINE TO ABOUT 2000RPMS AND SPEED FORWARD OR BACKWARD. THIS REV OF THE ENGINE LAST APPROXIMATELY 1 SECOND AND THEN THE CAR RETURNS TO NORMAL IDOL SPEED. THIS CREATES A DANGEROUS SITUATION IN WHICH IF YOU DO NOT ANTICIPATE THE ACCELERATION YOU COULD HAVE AN ACCIDENT. *TR
OVER THE LAST COUPLE OF YEARS, I'VE NOTICED THAT THE VEHICLE WOULD JUMP A LITTLE WHEN SHIFTED INTO GEAR. OCCASIONALLY, THE SAME LITTLE LURCH WOULD HAPPEN AT A STOPLIGHT. TODAY, WHILE STOPPED AT IDLE THE ENGINE REPEATEDLY REVVED OVER THE COURSE OF ABOUT 10 SECONDS CAUSING THE VEHICLE TO JUMP FORWARD EVEN WITH THE BRAKES APPLIED. SHORTLY AFTER, A SIMILAR PROBLEM OCCURRED, BUT NOT AS PRONOUNCED AS THE PREVIOUS EVENT. AFTER THE INCIDENT, THE PERFORMANCE OF THE ENGINE SEEMED TO HAVE DEGRADED AND THE VEHICLE WAS ONLY ABLE TO ACCELERATE VERY SLOWLY. *TR
VEHICLE LURCHES FORWARD OR BACKWARDS AT IDLE SPEED. *TR
I WAS DRIVING AT 40 MPH AND ALL OF A SUDDEN THE CAR SLAMMED INTO A LOW GEAR. WRENCH LIGHTS AND ENGINE LIGHT WENT ON. DEALER SAYS PARTS ARE UNAVAILABLE TO FIX AND I NEED A NEW TRANSMISSION. ($7000). *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DESCENDING A HILL AT AN UNKNOWN SPEED, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
WHILE DRIVING ON THE FREEWAY, THE WRENCH ON THE DASH BOARD LIT UP AND THE CAR STARTED JERKING, AND RPM'S WENT TO 8000. PULLED OFF TO SIDE OF THE HIGHWAY AND TOWED THE CAR HOME. THE THROTTLE BODY WAS "CLEANED" BY FORD AND THE CAR IS STILL THE SAME. CAR JUMPS FORWARD DURING TRAFFIC STOPS AND GOES INTO SAFE MODE. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THERE WAS AN UNEXPECTED INCREASE IN ACCELERATION WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES BEFORE COMING TO A STOP. THE VEHICLE WAS TAKEN TO THREE DIFFERENT INDEPENDENT MECHANICS AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. IN ADDITION, THE CONTACT STATED THAT ALL FOUR POWER DOOR LOCKS FAILED TO LOCK. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE EXHIBITED A LOUD NOISE AND A VIOLENT JERKING MOTION. THE VEHICLE WAS THEN COASTED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED LARGE FRAGMENTS EMITTING FROM THE TRANSMISSION WITH FLUID LEAKING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE HESITATED AT START UP AND SUDDENLY ACCELERATED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO CLEANED THE THROTTLE BODY HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 72,159.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER TIRES HAD TO BE REPLACED EVERY SIXTY DAYS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS BUT THE CAUSE OF THE PREMATURE TIRE WEAR WAS UNDETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD LUNGE FORWARD OR ENGAGE IN REVERSE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE STALLED IMMEDIATELY AFTER THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 92,000. *TR...UPDATED 07-24-13 *BF THE CONSUMER TOOK THE VEHICLE TO ANOTHER VEHICLE, WHERE THEY CLEANED THE THROTTLE BODY UPGRADED THE COMPUTER SYSTEM.
THE CVT TRANSMISSION IN THE 2007 FORD FREESTYLE ARE USELESS. I AM NOT THE ONLY ONE HAVING TO REPLACE A TRANSMISSION WAY BEFORE TIME. I HAD A 1996 CAMRY WITH 230, 000 MILES ON IT AND I NEVER HAD TO REPLACE A TRANSMISSION OR THE ENGINE. NOW, I AM LEFT TO REPLACE A TRANSMISSION THAT FORD KNEW WAS A BAD PRODUCT (HENCE, STOPPING THE MANUFACTURING OF THE FREESTYLE, REVAMPING THE TRANSMISSION AND OTHER PROBLEMS AREAS AND PUTTING IT BACK INTO ROTATION AS THE TAURUS X). I STILL OWE ALOT OF MONEY ON THIS CAR. I KNOW THAT FORD FINALLY DID A REBATE OF SORTS FOR THE POORLY DESIGNED THROTTLE BODY AND THANKFUL I HAVE RECEIVED A REFUND FOR THAT EXPENSE. HOW LONG WILL IT TAKE FOR FORD TO COMPENSATE US FREESTYLE OWNERS WITH A HORRIBLY DESIGNED TRANSMISSION? I REALLY WISHED I HAD NEVER GIVEN UP MY TOYOTA CAMRY. I FELT SAFER IN THAT CAR THAN MY FREESTYLE. *TR
I JUST BOUGHT THIS CAR YESTERDAY. IT IDLES SPORADICALLY ON PARK (OFTEN DIES FROM SURGING) AND LUNGES SEVERELY ON DRIVE AND REVERSE. I HAVE TO AVOID PARKING IN FRONT OF OTHER VEHICLES TO PREVENT HITTING THEM AS MY VEHICLE WILL SHOOT FORWARD IMMEDIATELY EVEN WITH MY FOOT OFF THE BREAK. I HAVE TO HIT THE BREAKS FIRMLY AND QUICKLY. IT FEELS LIKE THE CAR HAS A MIND OF ITS OWN AND REVS HARD AT THE MOST INCONVENIENT TIMES. I'M VERY AFRAID THIS WILL CAUSE AN ACCIDENT! *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A CLANKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,506. *TR
MY VEHICLE HAS 110,000 MILES ON IT. IT HAS FOR THE PAST 4 YEARS JOLTING/LAUNCING FORWARD. IT SOUNDS LIKE AN AIRPLANE. IT STALLS WHEN THE WEATHER IS HOT. WAITING PATIENTLY FOR A RECALL, FEEL THAT WILL BE DRIVING DOWN THE ROAD AND TRANSMISSION WILL FALL TO THE GROUND. WORST CAR I HAVE EVERY OWNED. I HAVE SEEN MANY COMPLAINTS ON THIS VEHICLE. HAVE ALSO HAD AT ON POINT TROUBLE TURNING THE STEERING WHEEL. THINKING SHOULD TRADE CAR IN, BUT RECENTLY PAID THE CAR OFF. *TR
MY FREESTYLE CVT TRANNY , I NEED TO WARM IT UP FOR ABOUT 45 MINS TO AN HOUR BEFORE IT EVEN MOVES. I HAD IT LOOKED AT BY FORD AND AAMCO TRANSMISSION AND FORD SAYS I NEED A NEW ONE FOR $6000 AAMCO SAYS JUST REBUILD IT FOR $3500.I SHOULDN'T HAVE TO GET A NEW TRNS SINCE THE CAR I ONLY HAD FOR 18 MONS. *TR
MY 2007 FORD FREESTYLE BEGAN LUNGING WHILE SITTING IN TRAFFIC AND SOON AFTER THAT BEGAN MAKING A GRINDING NOISE. I TOOK MY CAR TO A LOCAL FORD DEALERSHIP AND WAS TOLD THAT IT WOULD BE AROUND $5000 TO PULL AND CHECK THE TRANSMISSION. THIS IS CRAZY. I HAD SEVERAL PROBLEMS WITH THE LUNGING FORWARD AND NOW THIS NOISE WHICH FORD STATES THEY ARE NOT RESPONSIBLE FOR. THE CAR ONLY HAS 50,000 MILES ON IT. I DO BELIEVE THIS IS A SAFETY ISSUE AND NOW I'M LEFT WITHOUT A CAR TO DRIVE BECAUSE I'M AFRAID I WILL DO FURTHER DAMAGE TO THE TRANSMISSION OR EVEN YET HURT SOMEONE WITH THE LUNGING PROBLEM. I DON'T THINK I SHOULD BE RESPONSIBLE FOR A PROBLEM THAT FORD NEEDS TO CORRECT AND IT IS A SAFETY ISSUE. *TR
AFTER ENDURING A SUMMER FILLED WITH THE TYPICAL SURGING ISSUE, THE TRANSMISSION STARTED MAKING A LIGHT GRINDING SOUND IN PARK AND NEUTRAL. COME DECEMBER 2012, I RECEIVED A RECALL NOTICE FROM FORD CONCERNING THE THROTTLE BODY ISSUE, AND IN JANUARY 2013 TOOK IT IN FOR THE RECALL SERVICE. ABOUT A WEEK LATER, THE CVT TRANSMISSION'S GRINDING NOISE HAD GOTTEN WORSE, SO I TOOK IT INTO THE FORD DEALER HERE IN TOWN AND THEY SAID I NEEDED A NEW TRANSMISSION TO THE TUNE OF OVER $6000. NEEDLESS TO SAY, I DO NOT HAVE $6000 TO PUT INTO A 6 YEAR OLD CAR THAT I STILL OWE $8000 ON (BOUGHT IT IN 2010). I'VE HAD TIRES LAST LONGER THAN THIS TRANSMISSION, WHICH IS CURRENTLY AT 62,000 MILES. UNTHINKABLE THAT FORD HAS PRODUCED SUCH A FLAWED MAJOR COMPONENT LIKE A TRANSMISSION, AND NOT STOOD BEHIND IT, OR SUPPLIES PARTS FOR IT. I AM LIVID, AND AFTER OWNING FORDS FOR OVER 30 YEARS I HAVE NO IDEA WHAT I WILL GET NEXT. I FEEL LIKE I'VE BEEN TAKEN ADVANTAGE OF, AND THIS FREESTYLE IS INDEED A LEMON. THE CAR IS UNSAFE TO DRIVE, AND THE COST TO REPAIR IS NOT IN LINE WITH THE TAURUS X OF 2008 WHICH THEY INTRODUCED A TRANSMISSION THAT ACTUALLY WORKED. *TR
I WAS ON THE FREEWAY DRIVING FREEWAY SPEED IN THE MIDDLE LANE WHEN THE ENGINE STOPPED, I HAD NO POWER. I WAS VERY LUCKY TO BE ABLE TO GET TO THE FREEWAY SHOULDER WITHOUT AN INCIDENT. AFTER A FEW MINUTES, THE ENGINE STARTED AND BACK AT FREEWAY SPEED. A FEW MILES LATER, THE SAME HAPPENED. THIS CONTINUED FOR THE NEXT SEVERAL HUNDRED MILES. START,STOP,START STOP ETC. COST TO REPLACE FUEL PUMP...$1000. NOV. 22, 2012 (TWO MONTHS LATER) @ 48200 MILES, AGAIN ON THE FREEWAY, THE SAME HAPPENED. ONE HUNDRED MILES AND FOUR HOURS LATER I GOT TO THE REPAIR SHOP. ANOTHER FUEL PUMP, THIS TIME IT WAS WARRANTY BY PLANET FORD HERE IN SPRING, TEXAS. NOV. 2, 2012 AT MILEAGE 56023 ANOTHER FUEL PUMP FAILURE. FORD SAID ONLY THE FIRST PUMP FELL UNDER THEIR WARRANTY POLICY. I WAS TOLD BY A MECHANIC AT FORD, I SHOULD TRY NOT TO LET THE FUEL TANK GET LESS THAN HALF FULL, THE FUEL IN THE TANK KEEPS THE PUMP COOL. ANOTHER MECHANIC TOLD ME THAT BECAUSE THE DRIVE SHAFT GOES THRU THE TANK, THE TANK IS "SPLIT" AND CAN CAUSE THE PUMP TO OVERHEAT. CAN YOU HELP? THANKS. *TR
PUT CAR IN REVERSE VEH LUNGED BACKWARD ALMOST CAUSING A CRASH. THIS HAS HAPPENED SEVERAL MORE TIMES WRENCH LIGHT COMES ON. RECEIVED A RECALL NOTICE FROM FORD TOOK VEH IN TO DEALER THEY SAID THE RECALL ONLY IS FOR CLEANING THE THROTTLE I NEEDED A NEW THROTTLE. COST WAS $850 I HAVE AN EXTENDED WARRANTY BUT IT DID NOT COVER THIS PART. I FEEL IF FORD HAS A RECALL ON THIS ITEM IT SHOULD BE REPLACED IF NEEDED. I AM VERY DISAPPOINTED IN WHAT HAS GONE ON WITH THIS. HAVE SEEN MANY COMPLAINTS ON THIS SITUATION IT IS OBVIOUSLY A PROBLEM WITH THIS MODEL. *TR
THE 2007 FREESTYLE WHICH WAS BUILT NEAR THE END OF 2006. IT WAS OK WHEN FIRST PURCHASED AS USED BACK IN 2008. BUT AS TIME WENT ON ITS THROTTLE BEGAN TO SURGE UNEXPECTEDLY. EVENTUALLY IT BEGAN TO HAPPEN OFTEN ENOUGH FOR MY WIFE AND I TO NOTICE HOW IT USUALLY HAPPENS WHEN THE AC IS ON. IT'S PARTICULARLY A PROBLEM WHILE PULLING IN AND OUT OF PARKING SPACES. NOW IT HAPPENS EVERY SINGLE DAY BEGINNING WHEN THE CAR IS BACKED OUT OF THE GARAGE. WE HAVE LEARNED TO KEEP OUR FOOT ON THE BRAKE TO STOP THE CAR FROM CRASHING INTO ANYTHING. TO ME THE PROBLEM SEEMS TO BE GETTING WORSE. BUT I DON'T DRIVE IT AS OFTEN AS DOES MY WIFE. SHE SAYS THAT THE PROGRESSION OF THE PROBLEM SEEMS TO HAVE SLOWED DOWN. BUT SHE SAYS SHE HAS GOTTEN USED TO COMPENSATING FOR IT. THE CAR ALSO HAS DIFFICULTY STARTING OCCASIONALLY. MAYBE THAT IS RELATED TO THE SURGING THROTTLE. BUT SO FAR WE HAVE NOT NOTICED THE STARTING PROBLEM CORRELATING WITH ANYTHING IN PARTICULAR. THE LOCAL FORD DEALER SAYS THERE IS A RECALL TO HAVE THE THROTTLE BODY CLEANED. THAT HAS BEEN SCHEDULED. *TR
MY VEHICLE "LUNGES" WHEN PUT INTO REVERSE OR PARK. VEHICLE STALLS WHEN PULLING INTO A PARKING SPACE. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT A LOUD NOISE WAS EMITTED FROM THE TRANSMISSION AND THE VEHICLE ERRONEOUSLY ACCELERATED AFTER BEING PLACED IN DRIVE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE CVT TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 79,102. THE VIN WAS UNKNOWN.
AFTER I BOUGHT MY FREESTYLE, I STARTED HAVING SERIOUS SURGING ISSUES, ESPECIALLY AFTER IDLING FOR A TIME OR WHEN TRYING TO PARK THE VEHICLE. SOMETIMES IT WOULD OCCUR DURING RUSH HOUR TRAFFIC, ENDANGERING MY LIFE AND THE LIVES OF OTHER MOTORISTS. I TOOK THE CAR TO THE DEALERSHIP. THE TECH'S SUGGESTED REPLACING VARIOUS COMPONENTS OF THE CAR A/C SYSTEM AND OTHER RELATED COMPONENTS. NO SUCCESSFUL RESOLUTION WAS EVER REACHED WITH THE DEALERSHIP, EVEN AFTER THE SUGGESTED REPAIRS WERE MADE. I CONTINUED TO HAVE SURGING ISSUES, MAKING THE CAR UNSAFE. IN JANUARY 2013, I TOOK THE CAR TO A REPUTABLE MECHANIC WHO DIAGNOSED THE CAR WITH TRANSMISSION FAILURE, SPECIFICALLY THE INPUT SHAFT. I BELIEVE THAT THE SURGING ISSUE RELATED TO THE SUBSEQUENT TRANSMISSION FAILURE. NOT ONLY IS MY CAR UNSAFE TO DRIVE DUE TO THE SURGING ISSUE, BUT NOW IS COMPLETELY UNDRIVEABLE DUE TO THE TRANSMISSION FAILURE. I WAS MADE AWARE IN JANUARY 2013 THAT FORD ISSUED A TSB IN DECEMBER 2012 RELATING TO THE SURGING ISSUE AND RECOMMENDED A FIX THAT WOULD COMPLETELY RESOLVE THE ISSUE. BUT I BELIEVE THIS TSB CAME WAY TOO LATE. THE SURGING DAMAGED THE TRANSMISSION AND THUS CREATED A PROBLEM WITHIN THE TRANSMISSION THAT WASN'T THERE BEFORE. FORD TOOK STEPS TO SOLVE A PROBLEM THAT MADE THEIR CARS UNSAFE. NOW THEY NEED TO COME FORWARD AND FURTHER ADDRESS THE ISSUE THAT THE SURGING NOT ONLY MADE THE CAR UNSAFE, BUT DAMAGED THE CAR AND THEN SUBMIT MEASURES TO RESOLVE THE ISSUES OF DAMAGED TRANSMISSIONS. *TR
I WAS IDLING IN A PARKING LOT IN MY PARKING SPOT AND THE CAR SURGED SO STRONG I ALMOST DROVE INTO THE BUILDING IN FRONT OF ME. THE WRENCH WARNING LIGHT CAME ON AND THE CAR DROVE POORLY FOR A FEW MILES. IT WAS JUMPY AND NOT VERY MUCH POWER. WE CALLED FORD AND HE RECOMMENDED PULLING THE BATTERY CABLE OFF THE BATTERY TO RESET IT AND BRING IT IN AS SOON AS WE GOT BACK FROM OUR VACATION. IT SEEMED TO DO OK FOR A WHILE THEN RANDOMLY IT WOULD SURGE WHILE IDLING.( IN 2011 MAYBE ONCE A MONTH. IN 2012 PROBABLY EVERY OTHER DAY.) BROUGHT IT TO FORD A FEW TIMES AND THEY DIDN'T KNOW WHAT TO DO BECAUSE IT DIDN'T DO IT WHILE THEY HAD IT. ALSO THE AIR CONDITIONER WILL RANDOMLY SHUT OFF FOR A MINUTE OR TWO THEN SUDDENLY COME BACK ON. THE LIGHTS IN THE CAR WILL DO THE SAME THING. ALSO THE DASH WARNING LIGHTS SOMETIMES ALL COME ON AT ONCE AND THEN ALL GO OUT FOR A WHILE. ( I CANT SEE MY SPEED SO I HAVE TO PULL OVER). I WAS SCARED TO LET MY DAUGHTER OR STRANGERS DRIVE MY CAR. I AM AFRAID THEY WILL GET HURT OR HURT SOME ONE. I HAVE TO ALWAYS HOLD MY BRAKE ALL THE WAY DOWN AND QUICKLY LET OFF AND PUT THE BRAKES BACK ON TO PULL INTO PARKING SPACES SO I DON'T RUN INTO THE VEHICLE IN FRONT OF ME. *TR
A YEAR AGO I WAS EXPERIENCING THE LATEST RECALL ON THE THROTTLE BODY FOR FREESTYLES, TOOK IT TO THE DEALERSHIP AND THEY SAID I NEEDED A NEW TRANSMISSION. A YEAR LATER AFTER MANY REPEATED LUNGING OCCASIONS MY TRANSMISSION HAS NOW MADE MY CAR UNDRIVABLE. I WANT TO BRING TO ATTENTION THAT O BELIEVE AS WELL AS SOME OF MY LOCAL MECHANICS BELIEVE THIS THROTTLE BODY ISSUE TO BE A DIRECT CONNECTION TO THE MANY TRANSMISSION CASES THAT HAVE BEEN BROUGHT TO YOUR ATTENTION. I UNFORTUNATELY AM A VICTIM OF THIS. I BELIEVE FORD COMPANY SHOULD BE LIABLE FOR BOTH THESE FIXES THEY ARE PRODUCT OF FAULTY EQUIPMENT THAT THEY PUT OUT FOR CONSUMERS TO EXPERIENCE. I HAVE SEEN IN SOME CASES AS WELL AS LIVED A CASE WHERE WHILE DRIVING THESE ISSUES WITH THE THROTTLE BODY AND TRANSMISSION HAVE EITHER CASES ACCIDENTS OR NEARLY CAUSED. PLEASE TAKE THIS SERIOUSLY AND THANK U FOR YOUR TIME. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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