2005 Ford Freestyle complaints

MY '05 FORD FREESTYLE AWD SHOWED UNEVEN TREAD WEAR AT 10,000 MILES, DEALER DID A REALIGNMENT AT N/C. TIRES ROTATED AS RECOMMENDED. AT 22000 TIRES ARE COMPLETELY WORN. FORD DENIED ANY RESPONSIBILITY. DEALER UNABLE/UNWILLING TO ASSIST. TIRES BEING REPLACED TOMORROW WITH GOODYEAR ASSURANCE LINE, TIRE PEOPLE WILL EXAMINE THESE CONTINENTALS FOR DEFECTS/EXPLANATION OF PREMATURE WEAR, BUT I DON'T EXPECT ANY RECOMPENSE. I'LL NEVER PURCHASE ANOTHER VEHICLE WITH CONTINENTAL TIRES.

REAR BRAKES GET VERY HOT DURING NORMAL DRIVING AND SMELL LIKE THE PADS ARE BURNING. ALSO, A LARGE AMOUNT OF BRAKE DUST COVERS THE REAR WHEELS. *AK

2005 FORD FREESTYLE - I WAS TOLD THE REAR BRAKES NEED ED TO BE REPLACED JUST AFTER THE WARRANTY EXPIRED. ANOTHER OWNER WITH ONLY 24,000 MILES WAS TOLD THE SAME THING AT THE SAME TIME I WAS. THIS WAS NOT DRIVER RELATED. *AK

I OWN A 2005 FORD FREESTYLE WHICH I BOUGHT BRAND NEW. IT WAS ORIGINALLY EQUIPPED WITH CONTINENTAL CONTACT TOURING TIRES, 215-65-17 - CT95. THE FOUR TIRES WERE COMPLETELY WORN OUT WITH 19,000 MILES. CONTINENTAL STATED THERE WAS NO TREAD LIFE WARRANTY FOR THESE TIRES. FORD INSISTED THIS WAS A PROBLEM TO BE SOLVED BY CONTINENTAL. I HAVE READ SEVERAL COMPLAINS ABOUT THOSE TIRES OVER THE INTERNET. IT SEEMED THERE WAS A DESIGN OR QUALITY PROBLEM WITH THIS PRODUCT. *AK

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. WITHIN SIX MONTHS OF PURCHASING THE VEHICLE, THE CONTACT HAS HAD TO REPLACE THE CALIPERS, ROTOR, AND REAR BRAKE PADS. THE SAME FAILURE OCCURRED A SECOND TIME ON APRIL 14, 2007 WHILE DRIVING 10 MPH. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT WAS CHARGED $80 AND THE VEHICLE HAS A LIFETIME WARRANTY. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 21,000 AND FAILURE MILEAGE WAS 7,000.

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE REAR BRAKES ARE GRINDED DOWN TO THE ROTOR. FORD STATED THAT THIS IS A COMMON FAILURE AMONG THIS TYPE OF VEHICLE AND IS NOT TAKING ANY CORRECTIVE ACTION. THE REAR BRAKE ROTORS WERE ALSO WORN AND NEEDED TO BE REPLACED. THE FAILURE WAS NOTICED WHILE DRIVING 20 MPH. THE FAILURE PERSISTS. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 18,000 AND FAILURE MILEAGE WAS 17,500. UPDATED 06/08/07. *JB

WHEN SLIGHTLY RAINING, THE LIGHT SENSOR SEEMS TO ONLY WORK INTERMITTENTLY THEREBY NOT ALWAYS TURNING ON THE LIGHTS IN AUTO MODE. THIS SEEMS TO BE A PROBLEM ONLY IN RAIN DURING THE DAY WHEN THE SENSOR HAS A HARD TIME DISTINGUISHING WHEN TO TURN ON AND WHEN TO TURN OFF. *TR

2005 FORD FREESTYLE IS HAVING INTERMITTENT DASH BOARD PROBLEMS. GAUGES ON DIGITAL DASHBOARD WILL GO TO ZERO FOR NO APPARENT REASON WHILE DRIVING. SPEEDOMETER WILL SHOW ZERO EVEN THOUGH THE VEHICLE IS TRAVELING AT 60 MPH. *TR

HAVE A 2005 FORD FREESTYLE WITH 23,200 MILES WHEN A DRAGGING SOUND CAME FROM THE REAR BRAKES - BY THIS TIME IT WAS TO LATE. REAR BRAKES AND ROTORS HAD TO BE REPLACED FOR $353.00. WE QUESTIONED THAT THIS SEEMED PREMATURE - WE WERE TOLD BY THE DEALER THIS IS NORMAL, THEY SEE IT ALL THE TIME. I WOULD HAVE TO AGREE WITH THE OTHER COMPLAINTS - I BELIEVE THIS IS A DESIGN FLAW AND SHOULD BE INVESTIGATED. *JB

WE TOOK ARE 2005 FORD FREESTYLE IN FOR WARRANTY WORK . THE CAR HAD A NOISE IN THE REAR OF CAR. FORD SAY THE BRAKES ARE DOWN TO METAL TO METAL . THE CAR HAS 31614 MILE ON IT THE CAR IS UNDER WARRANTY. FORD SAYS THEY ONLY WARRANTY BRAKES FOR 12 MONTHS. I TOOK THE CAR TO FORD TO BE REPAIRED AND THEY HAD TO ALSO REPLACE THE BRAKE CALIPERS ON THE REAR BECAUSE THEY ARE BAD ALSO I HAVE HAD THE CAR 16 MONTHS AND DRIVEN THE CAR 26119 MILES. FORD HAS HAD TO TSB ON THIS THE FIRST ONE IS 06-22-17 THE LAST ONE 07-5-9. REAR BRAKES DRAG , NOISE,DUST, AND/OR PREMATURE PAD WEAR. THIS IS A SAFETY PROBLEM BECAUSE I HAD NO BRAKE LEFT ON THE REAR OF THIS CAR . METAL TO METAL. I HAVE TRIED TO TALK TO SOMEONE AT FORD I HAVE MADE CONTACT WITH THEM THREE TIME WITH NO HELP . *JB

I AM LEASING A 2005 FORD FREESTYLE AND LAST APRIL 20/07 I BROUGHT THE VEHICLE TO WITT LINCOLN MERCURY IN ESCONDIDO, CALIF. FOR AN OIL CHANGE. THE RECORDED MILEAGE WAS 15,524 MILES AND AFTER THE SERVICE WAS DONE I WAS INFORMED THAT THE REAR BRAKES REQUIRE IMMEDIATE ATTENTION AS THE ROTORS NEED TO BE MACHINED AND THE PADS ARE WORN OUT. I FEEL THAT FORD MOTOR CO. SHOULD BE MADE AWARE OF THIS PROBLEM THAT THE BRAKES PREMATURELY WORE OUT. I STARTED THE LEASE LAST JULY 2005 AND I DO MOSTLY CITY DRIVING. THIS IS THE FIRST TIME I HAVE THIS KIND OF CAR PROBLEM WHERE THE BRAKES WORE OUT TOO SOON! *JB

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING 10 MPH THE CONTACT HEARD A LOUD NOISE LIKE AN EXPLOSION. WITH THE ENGINE ON HE INSPECTED THE VEHICLE AND FOUND THAT THE FRONT DRIVER SIDE COIL SPRING BROKE. THE CONTACT DROVE THE VEHICLE HOME, NOTIFIED THE DEALER, AND WAS ADVISED THAT THE WARRANTY EXPIRED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGE WERE 99,456.*AK

REAR DISC BRAKE PADS FAILED WITH 20,000 ORIGINAL MILES. *JB

I WANTED TO RESPOND TO THE PERSON UNDER THE MISCELLANEOUS AREA OF COMPLAINTS ABOUT THE WRENCH LIGHT COMING ON AND THEIR VEHICLE STALLING. I EXPERIENCED THIS SAME PROBLEM A YEAR AGO. I WAS ORIGINALLY TOLD I WAS NOT USING PROPER MOTORCRAFT FILTER AND PAID FOR THE SERVICE AFTER MY VEHICLE WAS TOWED. THIS HAPPENED ABOUT 3 MORE TIMES EACH TIME CALLING THE SERVICE DEPT AND EACH TIME IT WAS INSPECTED BY DEALER WHO FOUND NO PROBLEM. FINALLY, AFTER EXPLAINING EXACTLY WHEN THE PROBLEM WAS OCCURRING - ONLY IN STOP AND GO SITUATIONS - IN AND OUT OF PARKING SPACES AND SUCH AND RETURNING IT TO THE SHOP ONE MORE TIME DID THEY FIND A PROBLEM. THEY HAD TO REPLACE THE ENTIRE THROTTLE BODY AND I'VE NEVER HAD A PROBLEM SINCE. *TR

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE STALLS INTERMITTENTLY. WHILE IDLING, DRIVING AT HIGH SPEEDS, OR TURNING AT LOW SPEEDS, THE VEHICLE SHUTS OFF. THE INSTRUMENT PANEL LIGHTS ILLUMINATE WHEN THE FAILURE OCCURS. ON THREE OCCASIONS, THE VEHICLE WAS TOWED BECAUSE IT FAILED TO RESTART. WHILE DRIVING 60 MPH, THE SAFE MODE ENGINE INDICATOR LIGHT ILLUMINATES. THE DEALER HAS PERFORMED MULTIPLE DIAGNOSTICS AND CANNOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE IS 49,000 AND FAILURE MILEAGE WAS 43,000.

WE BOUGHT OUR 2005 FORD FREESTYLE NEW IN JUNE OF 2005 AND CURRENTLY HAVE 50,000 MILES. WE ARE ON THE THIRD SET OF REAR BRAKE PADS AND ARE TRYING TO WORK WITH OUR DEALER ON GETTING THIS SET REPLACED AGAIN. AFTER LOOKING THROUGH THIS SITE AND MANY OTHER CONSUMER FORUMS, THIS SEEMS TO BE A REAL PROBLEM. THE DEALERSHIP GIVES US THE SAME SPEECH AND WE WERE TOLD THE LAST TIME THE BRAKES WERE REPAIRED, THAT AFTER 36,000 MILES, THE REPAIR WOULD NOT BE COVERED UNDER OUR WARRANTY.*AK

OUR 2005 FREESTYLE HIT 36K MILES AND IMMEDIATELY THE BACK PADS/ROTORS WENT BAD. GRINDING NOISES TOOK ME INTO NTB. THEY STATED THAT THE CALIPERS WERE FROZEN AND TO GO TO DEALERSHIP. DEALERSHIP SAID THEY WEREN'T BUT THE PADS/ROTORS WERE BAD AND NEEDED TO BE REPLACED/RESURFACED - AT $475! THIS IS CRAZY. AT 36K MILES WE HAVE TO REPLACE THE REAR BRAKES? PREMATURE WEAR & POSSIBLE BRAKE FAILURE DOES NOT SIT COMFORTABLY WITH ME - ESPECIALLY SINCE THE DEALER SWEARS UP AND DOWN THAT THE CALIPERS ARE FINE. *JB

PREMATURE REAR BRAKE WEAR ON A 2005 FORD FREESTYLE SEL FWD WITH 20,300 MILES ON IT. NOTICE MUCH MORE BRAKE DUST ON REAR WHEELS. DEALER "ACKNOWLEDGES" THERE IS A PROBLEM WITH THIS AND OTHER CARS IN THE SAME FAMILY YET FORD WILL NOT INVESTIGATE OR COVER REPAIR COSTS. HOW LONG BEFORE A MISHAP IS CAUSED BY A FAILURE OF THIS SAFETY DEVICE? OBVIOUS DESIGN FLAW IN THE BRAKE PAD OR IN THE ELECTRONIC BRAKING PROGRAM. PLEASE INVESTIGATE.*AK

TL*- THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING 35 MPH HE HEARD A RATTLING NOISE WHEN THE BRAKE WAS DEPRESSED. THE DEALER STATED THAT THE BRAKES AND ROTORS SHOULD BE REPLACED. THE BRAKES AND THE ROTORS HAVE NOT BEEN REPLACED. THE VEHICLE CURRENTLY HAD 22000 MILES. *AK

TL*- THE CONTACT OWNS 2005 FORD FREESTYLE WITH A CURRENT AND FAILURE MILEAGE OF 23,489 MILES. THE CONTACT WENT TO THE DEALER TO HAVE THE REAR BRAKES SERVICED ,AND WAS INFORMED THAT THERE WAS A SERVICE BULLETIN FOR THE REAR BRAKES. WHEN THE DEALER TRIED TO GET THE MANUFACTURER TO COVER THE COST, THE MANUFACTURER DENIED THE CLAIM. *AK

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF COMPLETELY AND HAD TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE VEHICLE HAD SEVERAL ERROR CODES. THE CONTACT STATED THAT THE VEHICLE WAS NOW REPAIRED. THE CURRENT AND FAILURE MILEAGE WERE 48,000.*AK

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING 20 MPH THE CONTACT HEARD THE BRAKES PRODUCING A SQUEAKING NOISE. THE VEHICLE WAS NOT DRIVEN ON A REGULAR BASIS. THE DEALER STATED THAT THE REAR BRAKES FAILED AND WERE CURRENTLY BEING REPLACED. THIS FAILURE OCCURRED OFTEN WITH FORD FREESTYLE VEHICLES. THE CURRENT AND FAILURE MILEAGE WERE 16,000.*AK UPDATED 05/21/07.*JB

3/28/2007 WHILE DRIVING DOWN THE FREEWAY AT 65 THE WRENCH LIGHT CAME ON AND THE CAR COMPLETELY LOST POWER, I HAD TO PULL OVER TO THE SHOULDER. I SHUT THE CAR OFF AND RE-STARTED IT AND THE PROBLEM WAS GONE. THIS WAS THE THIRD TIME. SECOND WAS YESTERDAY MY WIFE WAS BACKING OUT OF THE DRIVEWAY AND THE CAR DID THE SAME THING. ALSO 3/25/2007 WHILE PULLING INTO MY SUBDIVISION I MADE A LEFT TURN AND GOT TO ABOUT 15 MPH AND THE CAR SHUTTERED AND THE WRENCH LIGHT CAME ON AGAIN, I DROVE IT WITH ALMOST NO POWER FOR ANOTHER 15 YARDS TO MY DRIVEWAY, SHUT THE CAR OFF AND RESTARTED IT AND NO PROBLEMS. I PURCHASED THIS CAR USED ON 3/23/2007 WITH 55000 MILES ON IT. I HAVE CONTACTED THE FORD DEALERSHIP WHERE I PURCHASED IT. *JB

FRONT PLASTIC BUMPER HAS SPIT AND CRACKED ON THE RIGHT SIDE. I AM NOT AWARE OF ANY ACCIDENTS OR HITS ON THE BUMPER. OUR WEATHER WENT FROM HOT TO COLD IN A SHORT TIME. I AM CONCERNED THAT THIS IS A MANUFACTURER'S DEFECT. I AM CURIOUS TO SEE IF ANYONE ELSE HAS OR HAD THIS PROBLEM BEFORE I PURCHASE A NEW BUMPER. *JB

I HAD TO HAVE THE REAR BRAKES REPLACED ON MY 2005 FORD FREESTYLE AT 24,000 MILES. THE REASON I CONSIDER THIS A SAFETY HAZARD IS THAT I DO NOT KNOW OF ANY VEHICLE THAT HAS TO HAVE THE REAR BRAKES REPLACED AT SUCH LOW MILES. THUS, WHEN THE GRINDING NOISES APPEARED AT LESS THAN 20,000 MILES, I NEVER EVEN GUESSED THAT IT MIGHT BE THE BRAKES. I HAVE TALKED TO OTHER PEOPLE WITH THIS ISSUE AND NO ONE CAN BELIEVE THAT REAR BRAKES HAD TO BE REPLACED AT THAT LOW A MILEAGE TOTAL. THERE IS A TSB OUT THAT SAYS THAT FORD UNDERSTANDS THAT THIS IS HAPPENING AND WILL REPLACE THE BRAKES AT NO COST IF THEY WEAR OUT AT LESS THAN THE REGULAR WARRANTY PERIOD. HOWEVER, IF THIS IS SUCH AN ISSUE THAT THEY HAVE A TSB OUT ON IT, I BELIEVE THEY UNDERSTAND IT IS AN ISSUE AND MANY PEOPLE CAN'T AFFORD TO REPLACE BRAKES ON A NEW CAR SO THEY MAY CONTINUE TO DRIVE IN THE HOPES IT IS NOT A BIG ISSUE. *JB

2005 FORD FREESTYLE, PURCHASED NEW. FORD HAS SERVICED AS WELL AS NYS INSPECTIONS. AT 30,000 MILE SERVICE THE REAR BRAKES HAD LITTLE DISC PAD LEFT,REAR ROTORS WERE WARPED BEYOND REPAIR, CALIPER FROZEN. FORD SAID NOT COVERED BY WARRANTY (BUMPER TO BUMPER 3 YRS 36,000 MILES) AND HAD TO PAY $475.00. CALIPER NOW FROZEN AND AGAIN NOT COVERED BY WARRANTY. CALLED FORD AT 800-392-3673 AND CONFIRMED PROBLEM THAT REAR BRAKES FAILED BEFORE FRONT BRAKES, THEY ACKNOWLEDGED THERE WAS A DESIGN FLAW, BUT REFUSED TO COVER WITH WARRANTY, AND SAID TO KEEP MY RECEIPTS IN CASE A RECALL WAS ISSUED.

I EXPERIENCED REAR BRAKE NOISE ON MY 2005 FORD FREESTYLE AT JUST UNDER 14,500 MILES. I TOOK IT TO A FORD DEALER TO HAVE IT CHECKED AND FOUND THAT I NEEDED NEW REAR PADS AND ROTORS. I WAS TOLD THAT THE ONLY EXPLANATION FOR THIS TYPE OF WEAR WOULD BE DRIVING WITH THE PARKING BRAKE ON. I DO NOT USE MY PARKING BRAKE BUT WOULD CERTAINLY NOTICE IT IF IT WERE ON. I PAID APPROXIMATELY $400 FOR THE REPAIR. NEITHER THE DEALER NOR FORD WOULD ACKNOWLEDGE THAT THIS IS NOT THE NORMAL LIFE EXPECTANCY ON PADS AND OR ROTORS. *JB

INSPECTION OF REAR BRAKE NOISE SHOWED PADS WORN AND ROTORS DAMAGED AFTER JUST 8000 MILES ON NEW FORD FREESTYLE 2005 LTD AWD. PADS AND ROTORS WERE REPLACED BY DEALER UNDER WARRANTY. AT 19000 MILES REAR PADS ARE AGAIN COMPLETELY WORN WITH ONE PAD SCRAPING ROTOR. *JB

JUST GOT A REPAIR BILL FOR MY 2005 FORD FREESTYLE TO REPLACE REAR ROTORS AND PADS - CAR HAS ONLY 22,000 MILES AND IS NOT BEING DRIVEN IN ANY UNUSUAL MANNER. PREVIOUS FORD PRODUCTS WERE FORD WINDSTAR AND F150 BOTH REQUIRING BRAKE SERVICE AROUND 90,000 MILES. PREMATURE WEAR OF REAR FREESTYLE BRAKES IS REFERENCED ALL OVER THE INTERNET. THERE APPEARS TO BE A DESIGN FLAW WITH CAR THAT DOES NOT MEET CUSTOMER EXPECTATIONS. DEALER SERVICE MANAGER CLAIMED > THAT FORD DESIGNED BRAKES TO MINIMIZE FRONT NOSE DIVE DURING BRAKING. > WHAT COULD BE THE REASON FOR THIS? WHY DID ALL MY OTHER FORD PRODUCTS NOT > NEED THIS? DOES IT HAVE SOMETHING TO DO WITH SAFETY CRASH RATINGS? > I FEEL THIS IS A TOTALLY UNACCEPTABLE DESIGN SINCE I WILL NEED TO CHANGE > BRAKE PADS ON AN ANNUAL BASIS. FORD CUSTOMER CARE JUST SAID THIS WAS NORMAL AND HAD NO ALTERNATIVE RATIONALE. IT WOULD SEEM THAT FORD SHOULD AT LEAST PROVIDE SOME REASONABLE RATIONALE FOR THE PREMATURE WEAR. *JB

IN SEPTEMBER OUR 2005 FORD FREESTYLE WENT IN FOR A ROUTINE STATE INSPECTION. IT HAD 19892 MILES ON IT AT THE TIME. WE WERE TOLD THE REAR BRAKE PADS WERE COMPLETELY WORN AND THE ROTORS WERE WARPED. BOTH NEEDED TO BE REPLACED TO PASS INSPECTION. ASSUMING THEY WERE UNDER WARRANTY, THE GARAGE CALLED THE LOCAL FORD DEALERSHIP AND THEY WERE INFORMED THE BRAKES ARE ONLY WARRANTED TO 1 YEAR, 18000 MILES. I WANTED A SECOND OPINION. THE SECOND DEALERSHIP SAID THE WARRANTY ON BRAKES ARE 1 YEAR, 12000 MILES. SINCE WE WERE NOT COVERED BY THE WARRANTY WE HAD TO PAY $385 TO HAVE THE REPAIRS DONE TO PASS INSPECTION. *JB

I OWN A FORD FREESTYLE. SINCE THE FIRST DAYS I DROVE IT, I CANNOT SEE THE INFORMATION LIGHTED PANELS ON THE DASH WHEN OUTSIDE LIGHT IS NORMAL BRIGHTNESS. THESE LIGHTED LETTER PANELS SHOULD BE MADE BRIGHT ENOUGH TO READ AT A GLANCE, SO THAT YOU DO NOT NEED TO TAKE YOUR EYES OFF THE ROAD FOR LONG WHEN YOU NEED THE INFORMATION. OTHER CARS, IN THE PAST, AND NOW HAVE PANELS THAT CAN BE READ EASILY ENOUGH. I BELIEVE ACCIDENTS ARE BEING CAUSED BY PEOPLE STUDYING THESE DIM PANELS AND NOT WATCHING THE ROAD AT A CRITICAL TIME. I HAVE PLACED A SEPARATE COMPASS ON THE DASH TO HELP MYSELF, FOR EXAMPLE, SO THAT I DON'T HAVE TO TRY TO SEE THE LIGHTED COMPASS. FORD MADE CARS IN YEARS PAST THAT HAD READABLE PANELS. THEY SHOULD DO SO AGAIN. THE SERVICE PEOPLE AT FORD GARAGES CAN DO NOTHING TO HELP THIS CONDITION. SINCERELY, *JB

DEFECTIVE BRAKE DESIGN ON 2005 FORD FREESTYLE. PREMATURE WEAR. FORD/DEALER ONLY AGREED TO REPLACE REAR PADS AND MACHINE REAR ROTORS WITHOUT DOING ANYTHING TO CORRECT DESIGN FLAW, AND THEY REQUIRED I PAY A PART OF THE COST OF THE REPAIR. FORD/DEALER REFUSED TO DO ANYTHING TO CORRECT THE RELATED PROBLEM INVOLVING FRONT BRAKES. *JB

AT 15,000 MILES SCHEDULED MAINTENANCE DEALER FOUND OUT THAT BRAKES WERE WORN TO THE METAL AND THAT BRAKES AND ROTORS NEEDED REPLACEMENT. DEALER STATED THAT CAR MUST HAVE BEEN DRIVEN WITH EMERGENCY BRAKE ON FOR THIS TO HAPPEN, WHICH WAS NOT THE CASE. DEALER COULD NOT FIND FAULTY PART FOR IT TO BE COVERED UNDER WARRANTY. HAD TO REPLACE REAR BRAKES AND ROTORS AND COSTS NOT COVER UNDER WARRANTY. SENT A LETTER TO FORD. THEY CALLED TO SAY NOTHING COULD BE DONE. SENT ME BACK TO DEALERSHIP. ONE WEEK LATER THE BRAKES WERE BURNING. DEALERSHIP THIS TIME REPLACED PADS WITH UPDATED PADS WITH NO COSTS. *JB

PREMATURE BRAKE WEAR AND GRINDING NOISE FROM REAR WHEEL AREA. *JB

I WAS DRIVING ON THE HIGHWAY AT ABOUT 75-80 JUST 5 MPH OVER THE SPEED LIMIT HERE IN FLORIDA. I HEARD A DUNK,DUNK,DUNK THEN A HUGE THUMP AND THE CAR WENT SWERVING OUT OF CONTROL, I TRIED TO GET TO THE LEFT MEDIAN..I WAS IN THE LEFT LANE... I WOUND UP DOING A 360 DEGREE CIRCLE INTO ONCOMING TRAFFIC THEN ANOTHER ONTO THE RIGHT SHOULDER. I WAS DRIVING MY FATHERS FREESTYLE. THE TIRE, EXPLODED, THERE ARE ONLY 8000 MILES ON THE CAR, ITS ALMOST A YR OLD. THINGS LIKE THIS SHOULDN'T BE HAPPENING. I NORMALLY DRIVE A 1996 ESCORT WHICH I HAVE ALSO HAD MANY MANY PROBLEMS WITH. I AM UNHAPPY WITH FORD AND ANGRY WITH THE WAY THEY BRUSH IT OFF. THEY SAY OH, IT MUST HAVE BEEN THE TIRE COMPANIES FAULT. DON'T THEY TEST DRIVE THEIR VEHICLES BEFORE THEY PUT THEM ON THE MARKET? THEY KNOW COMMON PROBLEMS... I ALMOST DIED DURING MY 360 DEGREE TURNS ON THE HIGHWAY TODAY, WATCHING A 16 WHEELER COME AT ME...I WAS LUCKY IT MISSED. ITS A SHAME THE OUTSIDE OF FORDS LOOK SO NICE BUT ITS EVERYTHING ELSE THAT MATTERS... I WOULD MUCH RATHER DRIVE A TOYOTA - AND I WOULD BE SAFER ON A BICYCLE. *JB

LEAKS WATER FROM WET WEATHER INTO VEHICLE'S CARGO AREA AND FRONT PASSENGER FLOOR AREA. FREEZING TO SUB-FREEZING TEMPS CAUSE WATER TO FREEZE CARPET AND ANYTHING IN CAR WITH MOISTURE ON IT. FIRST TIME THIS WAS APPARENT, CAR WAS IN FOR RECALL ON DOOR LATCHES; AT THAT TIME, WE TOLD DEALER ABOUT WATER LEAK IN CARGO AREA AFTER IT HAS JUST RAINED - THEY SAID THEY COULD NOT FIND THE LEAK, AND THEREFORE NEVER FILED WITH FORD. SECOND TIME CAR WAS IN WAS AT THE END OF DECEMBER '06 FOR A WATER LEAK ON FRONT PASSENGER FLOOR. DEALER SAID THEY SPENT MORE THAN AN HOUR WATER TESTING UNTIL IT DID LEAK IN THEIR PRESENCE. SAID THEY REMOVED AREAS OF CARPET AND DOORS WHERE WATER WAS COMING IN, FIXED SEAL, AND DRIED OUT CARPET BEFORE RE-INSTALLING AND GIVING CAR BACK TO US (KEEP IN MIND THIS IS ROUGHLY 11-12 TOTAL HOURS OF LABOR). A MONTH LATER, WE ARE IN THE SAME POSITION AFTER A LIGHT SNOW (1-2"). THIS TIME, HOWEVER, THE FRONT PASSENGER FLOOR AND REAR CARGO AREA ARE SOAKING WET. DEALER HAS HAD CAR FOR ALMOST A FULL WEEK. ORDERED NEW CARPET FOR FRONT AND REAR, REPLACED ANY PANELS AND ELECTRONICS ASSOCIATED WITH WHERE WATER WAS COMING IN, SAID THEY HAVE MADE FIXES TO SEALS WHERE WATER IS NOW COMING IN *ANOTHER 12-14 HOURS). STILL WAITING FOR VEHICLE TO BE RETURNED. DEALER SAYS THAT, ALTHOUGH WE HAVE THE HIGHEST END WARRANTY YOU CAN BUY THROUGH THEM AT 7 YEARS/75,000 MILES, THIS PROBLEM WILL MORE THAN LIKELY NOT BE COVERED BEYOND THE 3YR/36,000 MILE MANUFACTURER'S WARRANTY. WE ARE TALKING ROUGHLY 25

I PURCHASED A FORD FREESTYLE NEW, HAD BRAKING PROBLEMS FROM START, 1ST TIME IN TO DEALER SAID NO PROBLEM, 2ND TIME REPLACED FRONT PADS, 3RD TIME REAR PADS AND CUT ROTORS, I HAD AN ISSUE WITH CUTTING ROTORS ON VEHICLE W/7000 MI. 20,000 MILES LATER, REAR BRAKES ARE SHOT, ROTORS NEED REPLACING, FORD SERVICE MANAGER SAYS "NORMAL WEAR AND TEAR, THIS VEHICLE IS DESIGNED TO WEAR OUT BRAKES QUICKLY. " "ALSO TOLD ME HE WON'T LISTEN TO ME, I DON'T TELL HIM WHAT TO DO" WHEN I SAID IF THIS VEHICLE IS MADE TO GO THROUGH BRAKES QUICKLY IT IS A DESIGN FLAW, AND FORD SHOULD STAND BEHIND THEIR PRODUCTS. *NM

TL* - THE CONTACT STATED THAT ON JANUARY 9, 2007 SHE WAS DRIVING AT 30 MPH ON A RURAL ROAD. THE ROAD CONDITIONS WERE ICY AND SLUSHY. THE CONTACT WAS DRIVING DOWN HILL, WHEN THE CONTACT APPLIED THE BRAKES AND THE VEHICLE WOULD NOT STOP. THERE WERE NO WARNING LIGHTS. THE CONTACT VEERED OFF THE TO AVOID HITTING ANYONE, THERE WERE NO INJURIES. THE CONTACT BELIEVES THE BRAKES DID NOT ENGAGE. THE CONTACT CONTINUED ON HER TRIP AND WAS ABLE TO STOP THE VEHICLE, BUT SHE HAD TO PUSH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR. SHE DID HEAR A GRINDING NOISE IN THE REAR OF THE VEHICLE. LATER IN THE DAY THE VEHICLE FISH TAILED AND SHE DOES NOT RECALL IF SHE APPLIED THE BRAKES BUT, REMEMBERS SLOWING THE VEHICLE DOWN. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND PURCHASED 4 NEW TIRES. THE CONTACT WAS TOLD SHE NEEDED REAR BRAKES AND REAR ROTORS, THE VEHICLE HAD 30,000 MILES AT THE TIME OF THE FAILURE. SHE HAS NOT REPLACED THE BRAKES & ROTORS. *NM UPDATED 03/07/07. *JB

THE RIGHT REAR BRAKE CALIPER HAS LOCKED UP AND IS NOT WORKING, I HAVE AN '05 FORD FREESTLYE SEL 2WD. IT HAS BURNT THROUGH 2 BRAKE PADS ALREADY. *JB

MY 2005 FORD FREESTYLE WAS PURCHASED USED, UNDER FACTORY WARRANTY IN MAY OF 2006. SINCE THAT TIME IT HAS BEEN IN THE SHOP EIGHT TIMES FOR THE SAME PROBLEM. IT STARTED RIGHT AFTER THE PURCHASE OF THE VEHICLE. AFTER THE CAR HAD BEEN PARKED AND THE ENGINE TURNED OFF, WHEN TRYING TO RESTART THE VEHICLE IT WOULD CLICK WHEN THE KEY WAS TURNED BUT NOT START. IT WOULD TAKE TWO OR THREE TRIES TO GET THE CAR TO START. THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM. THEN AFTER THE CAR WOULD NOT START ON THE FIRST TRY, WHEN IT DID START THE OIL LIGHT WAS ON, THE PARKING BRAKE LIGHT WAS ON, THE BACK-UP LIGHTS WERE ON WHEN THE CAR WAS IN DRIVE, THE LEFT BLINKER LIGHT WAS ON AND COULD NOT BE TURNED OFF, THE AIR CONDITIONER WOULD NOT WORK AND ONCE THE CAR WAS TURNED OFF THE BATTERY WOULD DRAIN AND THE CAR WOULD NOT START. THE DEALERSHIP WITNESSED THE PROBLEM ON MULTIPLE OCCASIONS, HAD SOMEONE FROM CORPORATE COME DOWN TO WORK ON THE CAR AND IT SEEMED FINE FOR ABOUT TWO MONTHS. THEN ON CHRISTMAS MORNING WE STARTED THE CAR AND THE SAME THING HAPPENED. IT WAS TOWED TO THE DEALERSHIP AND THEY REPLACED THE BATTERY BUT WERE UNABLE TO DUPLICATE THE PROBLEM. THEY ARE NOW FLYING IN A "TECHNICAL ENGINEER" TO WORK ON THE CAR. *NM

TL* - THE CONTACT STATED THAT ON DECEMBER 17, 2006, WHILE DRIVING AT 10 TO 15 MPH HE HEARD A WHIRLING SOUND. THE CONTACT NOTIFIED THE DEALER OF THE PROBLEM AND WAS ASKED TO GET THE CAR SERVICED. THE VEHICLE WAS STILL WITH THE DEALER BECAUSE THE FAILURE WAS UNDETERMINED.*AK UPDATED 1/29/2007 - AS OF 1 19/07 THE DEALER STILL HAS THE VEHICLE. THE CONSUMER WAS TOLD THAT THE TRANSMISSION WOULD HAVE TO BE REPAIRED. THIS WILL BE THE THIRD TIME. *NM UPDATED 1/29/2007 - *NM

I OWN A 2005 FORD FREESTYLE ... I TOOK THE CAR IN FOR A TUNE UP AND WAS TOLD THAT MY REAR BRAKES (PADS AND ROTORS) NEED TO BE CHANGED (90% WORN). THE DEALER TOLD ME THAT MY FRONT BRAKES WERE ONLY 40% WORN. HOW COULD THIS BE? THE DEALER TOLD ME THAT IT LOOKS LIKE NORMAL WEAR AND TEAR! DON'T WE EXPECT THE FRONT BRAKES TO WEAR OUT FASTER THAN THE REAR? IS THERE A PROBLEM HERE? FORD CUSTOMER RELATIONS OFFERS ONLY WORDS BUT NO ACTION. *JB

REAR END NOISE STARTED ABOUT 13000 MILES ( SOUNDING LIKE A PLANE ENGINE WHEN YOU HIT 40 MPH). DEALER SAID TIRES WERE WORN REPLACED ALL FOUR TIRES PLUS ALIGNMENT-DEALER PAID FOR TWO. NOISE CONTINUED. DEALER THEN REPLACE BALL JOINTS AND REAR BRAKES AT 14000. NOISE IS GONE. *JB

REAR BRAKES AND ROTORS NEEDED TO BE REPLACED AT 31515 MILES. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET REGARDING THIS ISSUE. *JB

I TOOK MY FORD FREESTYLE TO BE SERVICED AT 20K MILES. I WAS TOLD THAT MY REAR BRAKES WERE BAD AND NEEDED TO BE REPLACED AND THAT THE ROTORS NEEDED TO BE SERVICED DUE TO THE BAD BRAKES. I HAVE NEVER HEARD OF REAR BRAKES GOING BAD AT 20K MILES HOWEVER THE SERVICE MANAGER AT FORD HAD INDICATED THAT THIS SEEMS TO BE A COMMON PROBLEM. HE ALSO INDICATED THAT I WILL MOST LIKELY NEED TO REPLACE MY REAR BRAKES EVERY YEAR. THIS SEENS COMPLETLEY RIDICULOUS TO ME. I REPLACED THE BRAKES AND SERVICED THE ROTORS BUT I FEEL THE NEED FOR REPLACEMENT OF REAR BRAKES YEARLY MUST BE SOME SORT OF FACTORY DEFECT IN THE DESIGN OF THE BRAKES. *NM

I NEEDED TO REPLACE THE BRAKE PADS AND HAVE THE ROTORS TURNED ON MY 2005 FREESTYLE AT 18,000 MILES. *JB

I BOUGHT A NEW 2005 FORD FREESTYLE IN JULY, 2005. AT TIRE ROTATION, INSPECTION, THE REAR BRAKE PADS WERE FOUND TO BE BADLY WORN AND IN NEED OF REPLACEMENT AT AROUND 16,000 MILES.(DECEMBER 2006) THE DEALER SERVICE REP. SAID THAT IT WOULD NOT BE COVERED UNDER WARRANTY. I AM A RETIRED TRUCK DRIVER, AND I AM TRAINED TO USE MY BRAKES PROBABLY 1/3 AS MUCH AS THE AVERAGE DRIVER. I AM READY TO TURN THIS OVER TO MY ATTORNEY, OR A CLASS -ACTION SUIT. *JB

TOOK 2005 FORD FREESTYLE IN FOR OIL CHANGE AND COURTESY CHECK. UPON INSPECTION, IT WAS NOTICED THAT THE FRONT TIRES HAD SIGNIFICANT INTERIOR WEAR, AND THAT THE RIGHT REAR BRAKE WAS RUBBING METAL TO METAL. VEHICLE ONLY HAD 24554 MILES ON IT. TOOK TO LOCAL FORD DEALERSHIP, REAR BRAKES AND RIGHT ROTOR REPLACED, AND TWO TIRES REPLACED. *JB

REAR BRAKES REPLACED AT 15,000 MILES AND THEN AGAIN AT 32,000 WE HAD TO REPLACE REAR BRAKES AND ROTORS. FACTORY PAID FOR FIRST REPLACEMENT AT 15,000. *JB

I HAVE A 2005 FORD FREESTYLE AT 22,299 MILES HAD TO HAVE REAR BRAKES PLACE ON MY CAR. NOW AT 36,450 12-26-2006 HAVE THE SAME REAR BRAKES REPLACE AND HEAD FOR A CLASS ACTION LAW SUIT AGAINST FORD & FORD DEALER SHIP IF THEY DON'T DO SOMETHING TO CORRECT THIS PROBLEM AT THERE COST. A CAR DOES NOT WEAR BRAKES THAT FAST WITH EVEN A PERSON WITH NORMAL BRAKE USAGE. IF ANY PERSON WOULD LIKE TO BE INCLUDED IN SUITE EMAIL AT [email protected]. I HAVE IT. I HAVE HEARD THE SAME EXPLANATIONS DEALERSHIP PUT UP. I AM ENGINEER OUT OF AUTO INDUSTRY AND KNOW WHEN CAR IS MISS DESIGNED, HOPE NO ONE GET KILLED. *NM