2005 Ford Freestyle complaints

WHILE DRIVING CAR GIVES A SERIES OF KICKS, LOSS OF POWER AND CAR ENTERS LIMP MODE, MESSAGE STATES FAILSAFE MODE. ONCE YOU ARE ABLE TO GET OFF THE ROAD AND SAFELY PULL OVER NORMAL RESET BY TURNING CAR OFF AND TURNING BACK ON AND CAR IS ONCE AGAIN MOBILE UNDER NORMAL DRIVE MODE. *TR

INSTRUMENT CLUSTER AND PCM FAILURE WITH 2005 FORD FREESTYLE (TSB06-17-9). BOTH ITEMS NEED TO BE REPLACED. MANUFACTURER, FORD MOTOR COMPANY, WILL NOT ASSUME OR ACKNOWLEDGE RESPONSIBILITY OR LIABILITY FOR REPLACEMENT OF DEFECTIVE PARTS. *TR

TL- THE CONTACT OWNS 2005 FORD FREESTYLE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE WOULD SURGE FORWARD OR REVERSE DEPENDING ON THE GEAR, THE RPNS WOULD GO UP. ON ONE OCCASION THE VEHICLE SHUT OFF AND HAD TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THEY COULD NOT DUPLICATE THE PROBLEM BUT THEY CHANGED THE CVT FLUID. THE CURRENT MILEAGE IS 60000 AND THE FAILURE MILEAGE WAS 59990. JP

2005 FORD FREESTYLE I BACKED OUT OF A PARKING SPACE AND THEN PUT IT INTO DRIVE. THE WRENCH LIGHT ON THE DASH CAME ON AND WHEN PRESSING ON THE GAS, THE CAR DID NOT MOVE. FINALLY, AFTER "FLOORING IT", THE CAR MOVED SLOWLY. I DROVE HOME. WHEN I STOPPED THE CAR AND RESTARTED, THE PROBLEM WAS GONE. WE TOOK IT TO THE DEALER AND THEY RAN DIAGNOSTIC TESTS. THEY RESET THE COMPUTER AND SAID IT WAS FINE. AFTER ABOUT A WEEK LATER, IT DID THE SAME THING AGAIN. *TR

WHILE DRIVING WITH MY 2 CHILDREN IN THE CAR, THE "THROTTLE BODY" WENT, LEAVING ME WITH NO POWER TO MY VEHICLE. WE WERE VERY LUCKY TO NOT HAVE BEEN INJURED OR INVOLVED IN AN ACCIDENT. THE VEHICLE WAS TAKEN THE NEXT DAY TO THE REPAIR SHOP AND WAS FIXED IN 2 DAYS, WITH A NEW "ELECTRONIC THROTTLE BODY" BEING INSTALLED. ACCORDING TO BOTH THE FORD WEBSITE AND CUSTOMER SERVICE REPRESENTATIVE, THERE IS NO RECALL ON THIS VEHICLE FOR THIS PROBLEM. IS THERE ANYTHING YOU CAN DO AS THIS IS A DEFINITE SAFETY ISSUE?? *TR

IN JULY OF 2005 I PURCHASED A NEW FORD FREESTYLE. SINCE THEN, I HAVE HAD TO HAVE THE REAR BRAKES REPLACED EVERY 6 MONTHS, OR APPROXIMATELY EVERY 20,000 MILES (IT'S BEEN TO THE DEALER 6 TIMES FOR THIS VERY ISSUE). FORD HAS ACKNOWLEDGED THAT THERE IS AN ENGINEERING ISSUE WHERE THE REAR CALIPERS ARE NOT RELEASING AND CAUSING PREMATURE WEAR ON THE REAR BRAKE PADS. THEY ISSUED A RECALL "FIX" FOR THIS IN NOVEMBER OF 2007. WELL . . . 20,000 MILES LATER- IT'S STILL NOT FIXED. THE DEALER, NOW ON 8/21/08, REFUSES TO REPAIR THE REAR BRAKES EVEN THOUGH FAULTY ENGINEERING OR FAULTY PARTS (OR BOTH) WERE USED. THIS PROBLEM IS ONGOING AND THE FOLLOWING IS A LIST OF DATES THE CAR WAS TAKEN IN TO HAVE THE REAR BRAKES REPLACED: 2/22/06, 7/20/06, 4/4/07, 8/2/07, 9/17/07, 11/26/07. *TR

06/05/08 DURING IDLE VEHICLE LUNGES FORWARD, MUST EXERT EXTREME PRESSURE ON BRAKE TO PREVENT ACCIDENT. WRENCH LIGHT WILL ILLUMINATE ON THE INSTRUMENT PANEL AND FAIL SAFE ENGINE MODE WILL BE DISPLAYED. VEHICLE WILL THEN FAIL TO ACCELERATE WHEN THROTTLE APPLIED BUT THEN LUNGES FORWARD AGAIN WHEN THROTTLE RELEASED. VERY DANGEROUS - ALMOST STRUCK PEDESTRIAN! THIS HAS OCCURRED SEVERAL TIMES BUT VEHICLE WILL RESET AFTER ENGINE IS TURNED OFF AND RESTARTED. WHEN TAKEN TO DEALERSHIP - NO CODES WERE FOUND UPON RUNNING DIAGNOSTIC TEST. OCCURRED AGAIN ON 8/3/08 AND ENGINE WAS TURNED OFF AND RESTARTED. THIS TIME ENGINE LIGHT ILLUMINATED ON INSTRUMENT PANEL. TAKEN TO DEALERSHIP - DIAGNOSTIC TEST SHOW IT TO BE THROTTLE BODY PROBLEM. *TR

WHILE STOPPED WITH FOOT ON THE BRAKE, THE CAR SURGES FORWARD AND THE RPMS INCREASE DRAMATICALLY. THIS ALSO HAPPENS WHILE ALLOWING VEHICLE TO BACK OUT OF A PARKING SPOT. THIS HAS OCCURRED MORE THAN 10 TIMES. THE CAR HAS BEEN TAKEN TO THE DEALERSHIP ON 3 OCCASIONS AND EVERYTIME WE WERE TOLD THAT THEY CAN NOT DUPLICATE THE PROBLEM AND THEREFORE CAN NOT FIX IT. IT IS ONLY A MATTER OF TIME BEFORE THIS VEHICLE LUNGES INTO CROSS TRAFFIC AT A STOP LIGHT. *TR

WHILE STARTING UP AND PULLING AWAY FROM A PARKED POSITION MY 2005 FORD FREESTYLE JERKED AND STALLED. WHEN I RESTARTED THE WRENCH LIGHT ON THE DASH LIT UP AND THE ERROR MESSAGE "FAIL SAFE ENGINE MODE" APPEARED. I WAS ABLE TO LIMP HOME ABOUT 4 TO 5 MILES, BUT HAD LITTLE POWER GOING UP HILLS. THE CAR SEEMED LIKE IT WAS IN FIRST OR SECOND GEAR THE WHOLE TIME. I HAVE AN APPOINTMENT WITH THE FORD DEALER TOMORROW MORNING. THIS SEEMS TO BE A GROWING COMPLAINT WITH THESE TRANSMISSIONS. *TR

NO ONE WAS INJURED, THE 2005 FORD FREESTYLE HAD TO HAVE A BATTERY REPLACED AND UPON REPLACEMENT THE CAR STARTED BUT THE INSTRUMENT CLUSTER NO LONGER FUNCTIONS,. THE DEALERSHIP (B.J. FORD, LIBERTY, TEXAS) SAID THE CLUSTER WOULD NEED TO BE REPLACED AT A COST OF $440.00. I HAVE RESEARCHED SEVERAL WEBSITES AND THIS SEEMS TO BE A DEFECT. YOUR AGENCIES OWN NHSTA ACTION NUMBER: PE07058 ADDRESSED THIS ISSUE. I FEEL FORD SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE. IT IS EXPENSIVE TO REPLACE AND IT SEEMS TO BE A PREVALENT ISSUE WITH THE 2005-06 FREESTYLE MODELS. *TR

I BOUGHT A 2005 FREESTYLE AND HAD TO REPLACE THE TIRES AT 19000 MILES TRIED TO FIND SNOW TIRES AND HAD BEEN TOLD THAT THERE'S NO SUCH THING MADE FOR THIS VEHICLE. JUST STREET TREAD WHAT ABOUT THAT , AND I HAD TO GIVE A ARM AND LEG TO BUY A SET OF NEW TIRES FOR THIS THING. *TR

ONE OF THE TWO GAS CHARGED LIFT GATE SUPPORTS THAT HOLD THE BACK HATCH FAILED. THE LIFT GATE WILL NO LONGER STAY UP. LUCKILY THE FAILURE OCCURRED WHEN THE LIFT GATE WAS ALREADY CLOSED AND NOT WHEN IT WAS OPEN IN THE RAISED POSITION BECAUSE THE LIFT GATE IS QUITE HEAVY AND COULD SERIOUSLY INJURE SOMEONE HAD IT FELL. *TR

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING VARIOUS SPEEDS OR APPROACHING A COMPLETE STOP, THE VEHICLE EXCESSIVELY VIBRATES. IT IS DIFFICULT FOR THE CONTACT TO MAINTAIN CONTROL OF THE VEHICLE. THE DEALER STATED THAT THE MOTOR MOUNT BRACKET AND THE STABILIZER WERE DEFECTIVE. THEY FURTHER STATED THAT THE PART (PART# 5F926F055CA) TO REMEDY THE FAILURE WOULD BE UNAVAILABLE UNTIL AUGUST OF 2008. THE FAILURE AND CURRENT MILEAGES WERE 45,000.

INSTRUMENT CLUSTER HAD SEVERAL POWER INTERRUPTIONS - ALL GAUGES MOMENTARILY WENT TO ZERO SEVERAL TIMES AND THE CHECK ENGINE LIGHT ILLUMINATED. VEHICLE WOULD SURGE UNTIL INSTRUMENT CLUSTER POWER RETURNED TO NORMAL. DEALERSHIP REPLACED INSTRUMENT CLUSTER - NOT UNDER FACTORY WARRANTY. *TR

WHILE DRIVING MY CAR THE INSTRUMENT GAUGES WILL LOOSE POWER AND ALL READ ZERO FOR APPROX 10 SECONDS. THE AIR BAG LIGHT WILL ALSO COME ON. THIS HAS HAPPENED APPROX 20 TIMES IN THE LAST 4 WEEKS. THE CAR AS A RESULT OF THIS HAS STALLED 2 TIMES. *TR

ON SUNDAY, MAY 18, 2008, AT APPROXIMATELY 11:15 AM, MY WIFE WAS DRIVING MY TWO (2) CHILDREN TO THE MALL WHICH IS LOCATED APPROXIMATELY SIX (6) MILES FROM MY RESIDENCE. MY WIFE RELATED APPROXIMATELY ONE AND A HALF MILES FROM THE MALL SHE FELT A PULL IN THE FRONT END OF THE CAR AND THEN HEARD A LOUD EXPLOSION. SHE ATTEMPTED TO MOVE THE CAR TO THE SIDE OF THE ROAD TO NO AVAIL. THE CAR WAS THEN PUSHED OFF THE ROADWAY. AFTER MOVING THE CAR A FEW METAL PARTS WERE SECURED FROM THE ROAD SURFACE. I DISCOVERED THAT THE TRANSMISSION HAD SUSTAINED A CATASTROPHIC FAILURE. THE BACK OF THE TRANSMISSION IS MISSING AS WELL AS THE PARTS CONTAINED WITHIN. THE DAMAGE TO THIS UNIT APPEARS TO BE CONSISTENT WITH DAMAGE CAUSED BY A DETONATION. MY WIFE RELATED THERE WERE NO WARNING LIGHTS, NOISES OR MECHANICAL FAILURES OF THE VEHICLE BEFORE THIS INCIDENT OCCURRED. I REPORTED THIS MATTER TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED. THEY SEEMED TO SHOW SOME LEVEL OF CONCERN AFTER SEEING THE FAILED PARTS AND OFFERED TO TOW THE VEHICLE TO THEIR SERVICE DEPARTMENT FREE OF CHARGE. FORD LATER ACKNOWLEDGED THE DAMAGE WAS CAUSED BY A FAILURE OF THE DIFFERENTIAL. THIS INCIDENT OCCURRED IN A RURAL AREA. BASED UPON THE AMOUNT OF MATERIAL WHICH BLASTED FROM THE TRANSMISSION, HAD THIS INCIDENT OCCURRED IN TOWN THERE WOULD HAVE BEEN SIGNIFICANT DAMAGE TO SURROUNDING STRUCTURES, PROPERTY, AND PERSONS. IN CLOSING, THE FORD CORP. HAS OFFERED TO PAY ONLY HALF OF THE COST AT $2,100.00 TO REPAIR THE DAMAGE. IN MY OPINI

2005 FORD FREESTYLE, 2ND ROW SEAT PIVOT HINGE FAILURE TO ALLOW SEAT TO FOLD FORWARD. CONSTITUTES COMPROMISED SAFETY OF THIRD ROW PASSENGERS TO EXIT SAFELY, QUICKLY OR AT ALL. THERE IS NO WAY TO OPEN TAILGATE FROM INSIDE OF THE VEHICLE. FORD CONTENDS THAT THE PIVOT HINGE IS A "WEAR OUT ITEM". ITEM SHOULD NEVER FAIL. *TR

EXPERIENCED A LOUD SQUEAL FROM TRANSMISSION WHEN VEHICLE DRIVEN AT 40 MPH OR LESS. FOUND FLUID LEAK ON TRANSMISSION CASE. BROUGHT VEHICLE TO DEALER. WAS TOLD BY SERVICE REP THAT TRANSMISSION NEEDED UPGRADE TO NEW TRANSMISSION CASE BOLTS TO ADDRESS LEAKING PROBLEM AND UPGRADED GEARING TO ADDRESS SQUEAL. TOTAL COST ESTIMATE TO BE $4,000. *TR

MY 2005 FORD FREESTYLE, 54K MILES, WOULD INTERMITTENTLY SURGE OR HESITATE WHEN PRESSING THE ACCELERATOR. THIS WEEKEND THE CAR WOULD GO INTO FAIL SAFE MODE AND SHUT DOWN, WHEN STARTING FROM A STOP OR SLOWING TO A STOP. THE DEALER HAS REPLACE THE THROTTLE BODY TODAY AND I POSTED A NOTE ON THE FREESTYLE FORUM TO WARN OTHERS ABOUT THIS POTENTIALLY DANGEROUS SITUATION. I WAS CONTACTED BY DON WILLSON, OF THE VEXED VOLVOS.ORG ABOUT THIS SAME ISSUE IN VOLVOS!!!! I WAS TOLD THAT THE ENGINE IN MY FORD WAS DESIGNED BY VOLVO. IT APPEARS THAT THEY ARE STILL HAVE THE SAME ISSUE WITH FAULTY THROTTLE BODIES THAT TELL THE CAR TO SHUT DOWN. *TR

BRAKES WERE GOING OUT, CAR WOBBLING BACK AND FORTH, GRINDING SOUNDS. THIS IS THE 4TH TIME THAT THIS HAS OCCURRED OVER THE LAST 15 MONTHS. WE HAVE HAD TO REPLACE THE BRAKES ON THE BACK TWICE NOW AND THE FRONT TWICE, THE ROTORS TWICE ALSO. *TR

MIDDLE SEATS IN FORD 2005 FREESTYLE. THE LATCHES BROKE IN BOTH SEATS. WHILE FOLDING THE SMALL MIDDLE SEAT TO REACH THE BACK SEAT AREA, IT WOULD NOT RELEASE AND OPEN UP FOR USE. THE CABLES AND BARS (S) BENT. THE SEATS HAVE ALWAYS OPENED HARD, AND WE HAD TO FIDDLE WITH THEM SINCE I BOUGHT THE CAR, TO LATCH AND UNLATCH, IN SEPT 2005. BOTH LATCH UNITS HAVE BEEN REPLACED. OLD PARTS MAY NOT BE AVAIL. *TR

MY REAR BRAKE SYSTEM ON MY 2005 FORD FREESTYLE HAS GONE OUT 2 TIMES WITHIN 51,000 MILES AND THE STRUTS HAVE HAD TO BE REPLACED 3 TIMES. THE BRAKE WARNING LIGHT DOES NOT COME ON. THE FIRST INCIDENT WAS COVERED AND REPAIRED UNDER WARRANTY. *TR

HAD FRONT AND REAR BRAKES REPLACED AT 35,000 MILES NOW 14,000 MILES LATER REAR PADS AND ROTOR WORE OUT. FIRST TIME THEY SAID PAD GOT WET IN A WAREHOUSE. NOW THEY SAID IT IS MY PROBLEM BECAUSE WARRANTY IS UP, I SAY THEY DID NOT FIX THE PROBLEM THEY JUST TRIED TO COVER IT UP. FORD CUSTOMER SERVICE SAY THEY HAVE NOT HAD ANY COMPLAINTS A LIE. HOW MANY DEATHS BEFORE THEY HEAR COMPLAINTS. *TR

CAR STOPS ON ITS OWN. SHUTS OFF. BUCKS AND JERKS AND IS GOING TO KILL ME AND MY KIDS AND FORD WILL NOT DO ANYTHING ABOUT IT. I CAN'T EVEN GET A FORD DEALERSHIP TO WORK ON MY VEHICLE THEY TELL ME THEY DON'T WANT THIS PROBLEM. THERE ARE TO MANY REPAIRS ON THIS VEHICLE AND NOW THEY ARE TELLING WELL YOUR WARRANTY IS UP NOW. THEY KEPT TELLING ME AT FORD (1-800) WE ARE WORKING ON IT, GETTING ME A BUY BACK. NOW THEY TELL ME IT IS DO DEAL AND THEY WILL NOT FIX MY VEHICLE. MY CAR NOW FILLS UP WITH WATER WHEN IT RAINS. I HAVE HAD 2 TRANSMISSIONS PUT IN THIS VEHICLE, THEY REPLACED MY BRAKES A FEW TIMES, THEY REPLACED MY COMPUTER A FEW TIMES, AND ALL THE WHILE KEPT TELLING ME WE ARE WORKING ON GETTING YOU A NEW VEHICLE. THEY THE DEALERSHIP SHUTS DOWN. I HAVE BEEN TO OTHERS AND THEY DON'T WANT MY PROBLEM. I HAVE CALLED FORD A LOT OF TIMES. THEY JUST TAKE MY INFORMATION AND TELL ME THEY DON'T HAVE TO FIX YOUR VEHICLE. I AM FED UP WITH THIS. *TR

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. ON MARCH 30, 2008, WHILE DRIVING 50 MPH, ALL THE INSTRUMENT PANEL GAUGES DROPPED TO ZERO. APPROXIMATELY 1/3 OF A MILE LATER, THE FAILURE RECURRED, BUT THE GAUGES RETURNED BACK TO NORMAL. THE FAILURE RECURRED FOR THE THIRD TIME A SHORT WHILE LATER AND THE WRENCH LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO HAVE THE OIL CHECKED AND WAS INFORMED THAT THERE WAS NO ERROR CODE. APPROXIMATELY THREE DAYS LATER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE SERVICE CENTER, BUT THEY FOUND NO FAILURES. ON APRIL 9, 2008, THE FAILURE RECURRED FOR THE FIFTH TIME AND THE VEHICLE BEGAN TO JERK. AFTERWARDS, EVERY RED WARNING LIGHT ILLUMINATED. THE MILEAGE DIAL BEGAN MOVING SPORADICALLY. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY COULD STILL NOT FIND ANY FAILURES. THEY FINALLY CONCLUDED THAT THE FAILURE WAS RELATED TO THE INSTRUMENT CLUSTER. THE VEHICLE IS CURRENTLY AT THE DEALER. THE VIN, PURCHASE DATE, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 66,000.

THE REAR CARGO AREA ON MY 2005 FORD FREESTYLE BEGAN TO LEAK SHORTLY AFTER THE PURCHASE FROM BOB BELL FORD. IT HAS BEEN IN AND OUT OF THE DEALER 4 OR 5 TIMES. THEY KEEP IT FOR A WEEK OR MORE. REPLACE THE CARPET. REMOVE THE MOLD THAT HAS BEGUN TO GROW IN THE REAR CARGO AREA. REPLACED THE CARPETS AND MASK THE SMELL WITH DEODORIZER. THE WORK IS ALWAYS PERFORMED BY A SUB-CONTRACTOR HIRED BY FORD. THE COMPANY VISITS THE DEALER HERE IN MARYLAND TWICE A WEEK, WHICH MAKES YOU WONDER HOW BAD THE FORD PRODUCTS ARE. THE PAPERWORK IS WRITTEN SO THAT YOU CAN'T TELL WHAT REPAIRS IF ANY ARE EVER CONDUCTED. THE DEALERS PAPERWORK PROVIDES LITTLE OR NO DETAIL AND WHEN ASKED ABOUT THE REPAIRS, THE SERVICE WRITER ACTS AS IF YOU ARE BOTHERING HIM FOR THE DETAILS. OF COURSE THE VEHICLE HAS RETURNED TO THE DEALER AGAIN FOR MORE WATER LEAKS. THE FORD CORPORATE COMPLAINT OFFICE HAS BEEN CONTACTED REGARDING THE PROBLEM. THEY ACT AS IF THIS HAS NEVER HAPPENED BEFORE. WE WERE ADVISED THAT SOMEONE WOULD CALL US BACK IN TWO DAYS. BOTH OFFICE AND HOME NUMBERS HAVE BEEN PROVIDED TO FORD IN HOPES OF A REAL CONTACT WITH SOMEONE THAT CAN FIX THE PROBLEM. SO THEY KEEP CALLING THE HOUSE AND LEAVING A MESSAGE. YET THEY WILL NOT RETURN THREE VOICE MAIL MESSAGES THAT I LEFT TODAY. FORD DID OFFER AN EXTENDED WARRANTY, BUT AS SOON AS THEY OFFERED IT THEY STATED THEY COULDN'T MAKE THE OFFER AND IT WOULDN'T COVER THE WATER LEAK ANYWAY. HOW STUPID. WE ARE VERY FRUSTRATED WITH BOB BELL FORD, FORD AND THE LOCAL GLASS REPAI

LOST OPERATION OF INSTRUMENT CLUSTER AND WHEN THIS OCCURS THE BACK-UP LIGHTS OPERATE. THE DANGER IS WHEN POWER IS LOST IN THE INSTRUMENT CLUSTER YOU DO NOT KNOW YOUR SPEED, THIS IS CRUCIAL WHEN DRIVING THROUGH SCHOOL ZONES. THE BACK-UP LIGHT CAUSE PEOPLE BEHIND MY CAR TO BELIEVE I AM BACKING-UP. ALSO WHEN DRIVING AT NIGHT, THE INSTRUMENT CLUSTER LOOSES POWER. ALL THIS IS A DISTRACTION TO DRIVING. I HAVE ORDERED THE PART TO REPLACE INSTRUMENT CLUSTER. THE DEALER INFORMED ME IT WILL TAKE OVER A MONTH TO RECEIVE THE PART. *TR

1. I NOTICED THAT THERE WAS A KNOCKING NOISE OF SORTS COMING FROM MY VEHICLE WHEN I WOULD PUT IT IN DRIVE. AT FIRST, IT WOULD ONLY DO IT IN DRIVE. NOW, IT MAKES THE NOISE IN PARK AND IN EVERY GEAR EXCEPT REVERSE. IT IS EXTREMELY LOUD. 2. AFTER TAKING THE VEHICLE TO THREE DIFFERENT PLACES, IT HAS BEEN DETERMINED THAT THE INPUT SHAFT AND BEARING NEEDS TO BE REPLACED IN MY TRANSMISSION. PER THE FORD DEALERSHIP, THIS WILL RUN ROUGHLY AROUND $2,200.00! 3. I AM CURRENTLY WAITING TO GET AN APPOINTMENT TO GET MY CAR REPAIRED. HAVE CALLED 2 SEPARATE FORD DEALERSHIPS AND ONE OF THEM TOLD US TO CALL BACK IN A WEEK WHEN HIS TRANSMISSION GUY WOULD BE IN, THE OTHER TOLD US TO CALL BACK WHEN THEY OPEN TODAY. *TR

ON MY 2005 FORD FREESTYLE WITH 21,400 MILES THE REAR BRAKE PADS WERE WORN WITH LESS THAN 3 MM OF PAD REMAINING. AT 6 DAYS PAST MY 3 YR / 36 K MI. WARRANTY, FORD CUST SERVICE AND FORD CORPORATE SAID THERE WAS NOTHING THEY COULD DO TO HELP ME. THEY DID ADMIT THAT THEY EXTENDED THE REAR BRAKE WARRANTY TO 3 YR/ 36 K MI - HOWEVER I WAS PAST THE 3 YR DATE (EVEN IF BY 6 DAYS) -- THANKFULLY MY DEALER CONTACTED THEIR FORD REP AND HE AUTHORIZED THE ENTIRE REAR BRAKES TO BE REPLACED -- MY COPAY WAS $119.68 VS $475.00. I GRILLED THEM AS TO WHAT ALL WAS REPLACED AND THEY SAID THE PADS, ROTORS, AND CALIPER MOUNTING PLATES AND BRACKETS AND BOLTS ETC. THEY SAID THEY REAR BRAKE ISSUES THAT MOST EVERYBODY IS HAVING IS DUE TO THE WRONG CALIPER MOUNTING HARDWARE USED. THIS CAUSED THE CALIPERS TO BE ALWAYS MISS- ALIGNED AND EXCESSIVE PAD AND ROTOR WEAR. SIMPLY REPLACING PADS AND ROTORS WILL NOT FIX THE ACTUAL CAUSE OF THE PROBLEM (THE MIS-ALIGNED CALIPERS) HOPEFULLY THIS MAY HELP SOMEONE WHO IS REPLACING PADS AND ROTORS EVERY 7K MI. FORDS INDIFFERENCE TO THIS PROBLEM IS ABSOLUTELY UN-ACCEPTABLE. I WISH ALL OF OUR COMPLAINTS COULD BE SUBMITTED TO AN ATTORNEY FOR A CLASS ACTION SUIT. IT SEEMS FORD DOES NOT WANT OFFER A FIX FOR THIS UNLESS YOU CATCH IT WHILE UNDER WARRANTY. HOPE THIS HELPS. *TR

I OWN A 2005 FORD FREESTYLE AND THERE ARE 45,854 MILES ON THE CAR. OVER THE PREVIOUS FEW MONTHS, WHILE BACKING UP, I HEARD A GRINDING NOISE FROM THE REAR OF THE CAR. AS A RETIRED SALESMAN WHO DROVE OVER 1,000,000 MILES WITHOUT REPLACING ANY BRAKES ON A CAR, I DID NOT IMMEDIATELY COME TO THE CONCLUSION THAT THIS NOISE WAS COMING FROM THE REAR BRAKES. I WAS UNDER THE IMPRESSION THAT THE FRONT BRAKES HISTORICALLY WOULD FAIL BEFORE THE REAR BRAKES WOULD. I FINALLY DID TAKE THE CAR TO BRAKES ONLY AMERICA, INC., IN LANSING, MI, WHERE I WAS TOLD THAT THE ENTIRE REAR BRAKE SYSTEM WAS WORN OUT. I HAD TO HAVE THE ROTORS AND PADS REPLACED FOR A COST OF $269.85. STAFF AT THE BRAKES ONLY STORE TOLD ME THAT THE QUALITY OF THE REAR DISC BRAKES ARE NOT OF THE SAME QUALITY AS THE FRONT, WHICH ON MY CAR, ARE STILL IN VERY GOOD CONDITION. I CONTACTED FORD MOTOR COMPANY TODAY, MARCH 3, 2008, AND THEY TOLD ME THAT UNTIL DECEMBER 31, 2007, THE COMPANY REVIEWED EACH COMPLAINT REGARDING THESE REAR BRAKES ON AN INDIVIDUAL BASIS, EVEN AFTER THE EXPIRATION OF THE WARRANTY. BECAUSE OF THE TIMING OF MY REAR BRAKES FAILING, FORD SAID THAT IT COULD NOT HELP ME WITH THIS MATTER. IF THERE WAS A RECALL FROM FORD, I DID NOT RECEIVE THIS NOTIFICATION. *TR

PREMATURE WEAR ON THE REAR DISC BRAKES. THE REAR BRAKES WERE CHANGE UNDER AN EXTENDED WARRANTY AT 13,000 MILES BY FORD. NOW AT 32,500 MILES THE REAR BRAKES ARE DOWN TO THE ROTOR. THE DEALER AND FORD TOLD ME THAT THIS WAS A ONE TIME DEAL. APPARENTLY THEY KNOW THERE IS A PROBLEM WITH THE REAR BRAKES OR ELSE THEY WOULD NOT OFFER AN EXTENDED WARRANTY ON THEM. ONE SERVICE REP TOLD ME THAT 20,000 MILES ON REAR BRAKES IS NORMAL AND ANOTHER TOLD ME THAT YOU SHOULD GET 2 FRONT BRAKE PADS TO 1 REAR BRAKE PAD. ANOTHER PROBLEM THAT I HAD WAS THE INSTRUMENT CLUSTER. THE GAUGES WOULD ALL GO TO ZERO. IT TOOK 4 TIMES AND 8 DAYS TO THE DEALER ACROSS A SPAN OF 6 MONTHS FOR THEM TO FIGURE OUT WHAT THE PROBLEM WAS. THANKS *TR

ON DECEMBER 22, 2007 MY 2005 FORD FREESTYLE CAR WAS MAKING NOISE ON MY ENTIRE 30 MILE TRIP TO WORK. I TOOK A GUY FROM WORK FOR A RIDE AND HE TOLD ME HE WAS PRETTY SURE IT WAS MY REAR BRAKES. THE CAR WARRANTY HAD JUST EXPIRED, I HAD APPROX. 36, 800 MILES ON IT. WE TOOK IT TO THE CLOSEST PLACE WHO COULD LOOK AT IT RIGHT AWAY, THIS WAS AN INDEPENDENT SHOP. THEY INFORMED ME THAT MY REAR BRAKES, ROTORS AND 1 CALIPER REQUIRED REPLACING. THE CALIPER HAD LOCKED UP AND I HAD NO BRAKE PADS LEFT. THEY ALSO TOLD MY HUSBAND THAT I WAS VERY LUCKY I DIDN'T DRIVE MUCH FARTHER AS IT WAS VERY DANGEROUS. THE SHOP SAID IT LOOKED LIKE I HAD BEEN DRIVING AROUND WITH THE PARKING BRAKE ON. I NEVER USE MY PARKING BRAKE AND THERE IS A LARGE LIGHT THAT COMES ON THE INSTRUMENT PANEL WHEN IT IS ON! UPON URGING FROM FRIENDS WHO COULDN'T BELIEVE HOW EARLY THE REAR BRAKES NEEDING REPLACING I DID A LITTLE RESEARCH AND FOUND SO MANY FORUMS AND COMPLAINTS ABOUT THE EXACT PROBLEM. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED TO MY FAMILY AND I HAD I NOT GONE TO THE CLOSEST PLACE. FORD CUSTOMER SUPPORT TOLD ME THEY HAD A "CUSTOMER SATISFACTION PLAN" IN PLACE FOR THIS ISSUE. I WAS TOLD TO TAKE MY RECEIPT FOR THE REPAIR TO MY FORD DEALER AND THEY WOULD SUBMIT IT FOR REIMBURSEMENT BECAUSE IT HAPPENED PRIOR TO DEC. 31, 2007. EVEN THOUGH I WAS OVER 36K. FORD CUSTOMER SUPPORT JUST INFORMED ME TODAY THAT THEY WILL NOT REIMBURSE ME BECAUSE THE DEALER DID NOT DO THE REPAIRS. I CAN NOT BELIEVE FORD KNOWS OF THIS MAJOR SAFE

REAR BRAKES REPLACED 3 TIMES BY DEALER IN LESS THAN 37,000 MILES. *TR

TRANSMISSION FAILED AT 65000 MILES ON INTERSTATE. WOULD NOT WORK IN ANY GEAR. $1500+ TO REBUILD. COMMON PROBLEM WITH FREESTARS AND WINDSTARS ACCORDING TO FORD FORUMS.*CN

MY HUSBAND WAS BACKING OUR 2005 FORD FREESTYLE OUT OF THE GARAGE AT 8 AM WHEN IT STOPPED MOVING, IT WOULD NOT GO IN ANY GEAR AND THE ENGINE WOULD NOT RESPOND. MY VEHICLE HAS 31,000 MILES ON IT. AFTER HAVING IT TOWED AWAY ON A FLAT BED TOW TRUCK AND 2 DAYS OF DIAGNOSTICS AT A FORD DEALER REPAIR SHOP IT WAS FOUND TO NEED AN ENTIRELY NEW TRANSMISSION. THERE WERE 6 FAILURE CODES INSIDE MY CVT TRANSMISSION. I CONTACTED FORD CORP. SEVERAL TIMES AND THEY REFUSED TO ASSIST IN COSTS AS MY 3 YEARS HAD EXPIRED EVEN THOUGH AT 30,000 MILES I HAD COMPLETE TRANSMISSION FAILURE. DEALER STATES $5600.00 TO REPLACE. I HAD TO REPLACE ALL 4 TIRES AT 23,000 MILES AS MANUFACTURER CONTINENTAL TIRES HAD WORN OUT, POWER STEERING LINE BROKE AT 30,000 MILES. VEHICLE IS SOLELY USED FOR FAMILY TRANSPORTATION. *TR

REAR BRAKE PREMATURE WEAR, ROTORS WARPED. *TR

REAR DOORS FAIL TO LATCH IN COLD WEATHER. THE FRONT DOORS HAD THE SAME PROBLEM THAT WAS REPAIRED UNDER A FORD MOTOR COMPANY RECALL IN 2006 THAT FOCUSED ON ABOUT 20 NORTHERN STATES, WASHINGTON WAS NOT INCLUDED IN THE RECALL LETTER. REPAIRS WERE DONE ON THE FRONT DOORS IN WA. STATE ON OWNERS REQUEST. THE REAR DOORS SUFFER THE SAME LATCHING FAILURE THAT HAS NOT BEEN ADDRESSED. 2005 FORD FREESTYLES THAT MOVE NORTH FROM SOUTHERN STATES WILL LIKELY SUFFER FRONT AND REAR DOOR LATCHING PROBLEMS IN WINTER. *TR

I PURCHASED A 2005 FORD FREESTYLE WITH 30,000 MILES IN DEC 2006. AT 38,000 MILES I NOTICED THAT THE PAINT ON THE BACK OF THE WHEEL FLARES AND ALONG THE BOTTOM OF THE VEHICLE WAS DULLING. IT LOOKED TO ME LIKE THE TIRES WERE CAUSING DIRT AND MUD TO SAND BLAST THESE AREAS. I TOOK THE VEHICLE IN THE DEALER AND THEY TOLD ME THAT IT WAS OUT WARRANTY AND THERE WAS NOTHING THEY COULD DO. I AM WONDERING IF ANYONE ELSE IS HAVING THIS PROBLEM. *TR

PURCHASED 2005 FORD FREESTYLE NEW IN LATE 2005. IN EARLY 2007, WITH APPROXIMATELY 17,000 (YES, ONLY 17K) MILES ON THE VEHICLE, DEALERSHIP STARTING TELLING ME THAT I'LL NEED TO BE THINKING ABOUT NEW TIRES IN THE NEXT 1-2 OIL CHANGES (WHICH IS 3-6,000 MILES). I NOW HAVE APPROXIMATELY 24K MILES AND I DO NEED NEW TIRES. THESE TIRES WORE EXTREMELY PREMATURELY. THESE ARE THE SAME MANUFACTURER OF TIRES THAT I SEE ARE RECALLED ON FORD'S F150 (2005 FORD F-150 RECALL ID FROM NHTSA: 05T022000) AND CONTINENTAL IS REPLACING THEM FREE OF CHARGE FOR THOSE VEHICLE OWNERS. I SEE NO REASON WHY CONTINENTAL SHOULDN'T BE HELD RESPONSIBLE FOR REPLACING THESE TIRES ON THE 2005 FORD FREESTYLE AS WELL. THE TIRES ARE CONTINENTAL 215-65-17. LAST YEAR, ONE OF THE TIRES ALSO BLEW OUT AND I HAD TO REPLACE IT SO NOW THERE ARE ONLY 3 ORIGINAL TIRES ON THE VEHICLE. I'M LOGGING TODAY'S DATE AS THE INCIDENT DATE SINCE THERE'S NOT A SPECIFIC DATE BUT RATHER 2 YEARS OF PREMATURE TIRE WEAR. * UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR

2005 FORD FREESTYLE. INTERMITTENTLY TURNS OFF (ENGINE STOPS, LOSS OF ELECTRICAL POWER) WHILE THE VEHICLE IS BEING DRIVEN. MOST OFTEN OCCURS WHILE TURNING. REPORTED TO FORD DEALER, THEY STATE THEY CANNOT FIX BECAUSE THEY CANNOT DUPLICATE THE EVENT. CORPORATE AND GOT SAME RESPONSE. I REQUESTED THAT FORD DEALER INSTALL VIDEO-DATA RECORDER AND ASSIGN VEHICLE TO SERVICE TECHNICIAN TO DRIVE DAILY, SO THAT EVENT DATA CAN BE RECORDED AND ANALYZED. SERVICE MANAGER STATED THAT HE WOULD NOT PLACE THE LIFE OF HIS SERVICE TECHNICIAN IN JEOPARDY BY DRIVING A VEHICLE THAT LOOSES OPERATIONAL POWER WHILE DRIVING. EVIDENTLY, FORD DOES NOT HAVE A PROBLEM PLACING MY LIFE OR THE LIVES OF MY FAMILY IN JEOPARDY, HOWEVER. *JB UPDATED 01-14-08. *KB

CRASH @ APPROXIMATELY 45 MILES PER HOUR. T-BONED A CAR THAT PULLED IN FRONT OF MY CAR AT A STOP LIGHT. MY CAR WAS TOTALED. MY AIR BAGS DID NOT GO OFF. I FEEL THAT MY INJURIES..OF WHIPLASH AND ANOTHER PASSENGERS WOULD HAVE BEEN LESS OR NON EXISTENT IF MY AIR BAGS WENT OFF. IS THIS NEW AIR BAG REQUIREMENTS REALLY HELPING? OR IS IT JUST TRYING TO SAVE INSURANCE COMPANIES FROM TOTALING CARS THAT AIR BAGS DEPLOY? CAR WILL BE SIGNED OFF BY TOMORROW AND INSURANCE COMPANY WILL OWN THE CAR. DOES ANYONE CARE TO LOOK AT THIS CAR AND SEE IF IT FAILED?

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT EXPERIENCED BRAKE FAILURE. HE TOOK THE VEHICLE TO A SHOP AND THE MECHANIC STATED THAT THE BRAKES AND ROTORS WERE VERY DAMAGED AND THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE IS CURRENTLY LOCATED AT THE REPAIR SHOP. THE CONTACT CALLED FORD, BUT THEY REFUSED TO OFFER ASSISTANCE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 7,000.

2005 FREESTYLE- AT APROX 25,000 MILES THE REAR BRAKES WERE WORN DOWN TO METAL, RESULTING IN A TOTAL BRAKE JOB DONE AT THE DEALER. PADS, ROTORS, EVERYTHING. I COMPLAINED THAT THESE SHOULD LAST LONGER THAN THIS, AND SERVICE CHECKED TO SEE IF IT COULD BE UNDER WARRANTY. NO SUCH LUCK. RESULTS $400 REPAIR BILL. SOME 6 MONTHS LATER I RECEIVED A LETTER FROM FORD STATING THAT THERE WAS CONCERN FOR THE REAR BREAKS AND IF YOU STILL HAD THE ORIGINAL RECEIPT FOR REPAIRS THEY WOULD REFUND YOUR CHARGE ON THIS REPAIR. I CONTACTED OUR LOCAL DEALER CONCERNING THIS LETTE. THEY TOLD ME WITHOUT THIS LETTER ( I CAN NOT FIND NOW) THEY CAN NOT DO ANYTHING FOR ME. SORRY!!!. WHERE CAN I RECEIVE A COPY OF THIS NOTICE? *TR

PREMATURE TIRE WEAR THE TIRES (PIRELLI P6 P225/60 R18) ON MY 2005 FORD FREESTYLE LIMITED NEEDED REPLACEMENT AT 18,000 MILES. THE INSIDE EDGE OF THE FRONT TIRES ARE WEARING OUT PREMATURELY. THE TIRES WERE ROTATED EVERY 5,000 MILES. THE DEALER PERFORMED A 4 WHEEL ALIGNMENT AT 10,000 MILES. WHEN THEY WERE REPLACED AT 18K MILES, ANOTHER 4 WHEEL ALIGNMENT WAS PERFORMED BY THE TIRE DISTRIBUTOR. THE SECOND SET OF PIRELLI'S WERE ROTATED EVERY 5K MILES AS WELL HOWEVER THE INSIDE OF THE FRONT TIRES ARE STILL WEARING OUT AND NOW AT 39,000 MILES THE TIRES NEED REPLACED AGAIN. FULL SET OF TIRES NUMBER THREE FOR A CAR THAT?S ONLY TWO YEAR'S OLD. *TR

I OWN A 2005 FORD FREESTYLE WITH AWD AND THE CVT TRANSMISSION. RECENTLY I DROVE UP PIKES PEAK. ON THE WAY BACK DOWN I USED THE LOW RANGE WHICH IS SUPPOSED TO ACT AS AN ENGINE BRAKE. IT WAS NOT NEARLY LOW ENOUGH TO KEEP VEHICLE AT A SLOW ENOUGH SPEED TO NEGOTIATE THE ROAD COMING BACK DOWN. AT THE CHECK POINT ABOUT A THIRD OF THE WAY DOWN OUR BRAKES WERE MEASURING 600+ DEGREES SO WE WERE TOLD WE SHOULD PULL OVER FOR AT LEAST 40 MINUTES TO LET THEM COOL. WE DID SO AND WENT ON DOWN THE MOUNTAIN WITH NO PROBLEM, BUT I FEEL THAT THIS IS SOMETHING THAT SHOULD BE ADDRESSED BEFORE SOMEONE GOES DOWN A MOUNTAIN THAT DOES NOT HAVE A CHECK POINT. I CONTACTED FORD MOTOR CO AROUND THE FIRST OF JULY AND AS OF TODAY HAVE RECEIVED NO RESPONSE OF ANY KIND. THUS I FELT THAT I SHOULD MAKE SOMEONE AWARE OF THIS POSSIBLE PROBLEM. *JB

PREMATURE TIRE WEAR. BOUGHT FORD FREESTYLE NEW. 23000 MILES AND CONTINENTAL CONTI TOURING CONTACT TIRES COMPLETELY WORN. P215 65R 17. *JB

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. WHILE DRIVING 65 MPH, FOR APPROXIMATELY MORE THAN ONE HOUR, THE VEHICLE SHUTS OFF. THE VEHICLE WAS TOWED AND THE CAUSE OF FAILURE WAS DIAGNOSED AS THE THROTTLE BODY. THE CONTACT STATED THAT THE THROTTLE BODY HAD PREVIOUSLY BEEN REPLACED TWO WEEKS PRIOR FOR THE SAME FAILURE. THE CURRENT MILEAGE IS 26,500 AND FAILURE MILEAGE WAS 26,200.

BOUGHT CAR USED LAST MONTH AND WITHIN THE LAST 2 WEEKS, CAR WAS UNABLE TO GO INTO REVERSE. CALLED THE DEALER, THEY TOLD US TO CALL FORD ROADSIDE SERVICE. CAR WAS TOWED TO DEALER. DEALER FOUND SHIFT BEZEL TO BE BROKEN

REAR BRAKE FAILED FOR THE SECOND TIME WITH IN 27,000 MILES. FORD REFUSED TO HELP. I BELIEVE THERE IS A PROBLEM WITH THE BRAKING SYSTEM IN THIS SUV. ALSO, HAD TO REPLACE BOTH STRUT BEARINGS AND I HAVE ON STARTING TO GO OUT AGAIN. I THINK THIS CAR SHOULD HAVE NEVER LEFT THE PLANT. *TR

2005 FORD FREESTYLE - REAR ROTORS AND BREAKS NEED REPLACEMENT AFTER 29K MILES. *TR