2004 Ford Freestar complaints

WE WERE RETURNING HOME FROM WEEKEND TRIP WHEN I NOTICED RUBBING NOISE AND HOT RUBBER SMELL COMING FROM REAR OF VAN. TWO CHILDREN IN REAR SEAT SAID SEAT WAS VIBRATING BADLY. I AM A STATE CERTIFIED MASTER MECHANIC SO I PULLED OVER TO INVESTIGATE. I FOUND THAT BOTH REAR SEAT STRIKERS HAD RUSTED LOOSE AND THE SEAT PUSHED THE METAL AND STRIKER AGAINST THE LEFT REAR TIRE. I FEEL THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION IF THE METAL RUBBING ON THE TIRE HAD CAUSED A BLOWOUT. THE CHILDREN IN THE REAR SEAT COULD HAVE BEEN SERIOUSLY INJURED FROM THE TIRE AND FROM THE SEAT NOT BEING SECURED. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS USED AS A TAXI AND A CUSTOMER COMPLAINED THAT THE REAR SEATS WERE LOOSE. THE CONTACT THEN NOTICED THAT THE REAR SEATS WERE OUT OF PLACE AND THE REAR DRIVER'S SIDE WHEEL WELL WAS RUSTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIR SHOP FOR REPAIR. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE AND CURRENT MILEAGES WERE 269,359.

3RD ROW SEAT WOULD NOT LATCH ON THE DRIVER SIDE OF THE VEHICLE. UPON INSPECTION, IT WAS DETERMINED THAT THE ANCHOR USED TO ATTACH THE SEAT HAS COMPLETELY RUSTED AND IS NO LONGER FUNCTIONING. THE RUST IS FROM THE TIRE WELL AND THE TIRE IS VISIBLE FROM INSIDE THE VEHICLE. THE 3RD ROW SEAT IS NOW UNUSABLE AND UNSAFE. *TR

TRAVELING IN TOWN ON FATHERS DAY WITH 8 YR OLD SON AND 8 MONTH OLD DAUGHTER , LOST FORWARD POWER TRAVELING AT 30 MPH , ALMOST CAUSED ACCIDENT. FINALLY MADE IT TO SIDE OF ROAD, COULD NOT GET FORWARD/REVERSE POWER . HAD TO HAVE IT TOWED. *JS

2004 FREESTAR. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 11S25/12V006000. RELATED TO TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT MOVE FORWARD OR GO IN REVERSE. THE CONSUMER HAD THE NECESSARY PARTS REPLACED AT HER EXPENSE. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB

WE HAVE A 2004 FREESTAR IN OUR CORPORATE FLEET. IN MARCH 2012 WE HAD A MAJOR TRANSMISSION REPAIR. THIS WAS ONE MONTH BEFORE WE RECEIVED THE RECALL NOTICE. THE ISSUE WAS EXACTLY AS DESCRIBED IN THE RECALL NOTICE. CAN WE SUBMIT THE REPAIR FOR ANY REIMBURSEMENT FROM FORD? *TR

I WAS DRIVING MY FORD FREESTAR ON A HIGHWAY AT 65MPH. ALL OF A SUDDEN IT LOST POWER AND MADE AN ODD NOISE. DROVE AS BEST I COULD TO AN EXIT. STOPPED AND IT WOULD NOT GO FORWARD OR BACKWARD. LUCKILY THERE WAS NO ACCIDENT AS I LOST POWER. TOWED TO LOCAL FORD DEALER. THEY REPLACED TORQUE CONVERTER, BUT SAID THEY COULD NOT GET IT IN 4TH GEAR. THE VAN HAD BEEN RUNNING FINE PREVIOUSLY.FORD COVERED COST OF CONVERTER ONLY. RECEIVED CALL THAT THE TRANSMISSION WAS SHOT AND IT MUST HAVE BEEN GOING BAD. I QUESTIONED THAT THERE WERE NOT PREVIOUS PROBLEMS AND HAVE ALWAYS HAD IT SERVICED EVERY 3000 MILES. EVEN HAD THE TRANSMISSION FLUID REPLACED LAST YEAR. PREVIOUS PROBLEMS WITH AIR CONDITIONING COMPRESSOR. THAT WAS OVER 1000 DOLLARS AND NOW THE LATEST IS OVER 1800 DOLLARS. WE GET THE VEHICLE SERVICED REGULARLY TO PREVENT EXPENSIVE REPAIRS, BUT OBVIOUSLY THIS MUST NOT BE OF ANY HELP. VERY UNHAPPY WITH TREATMENT BY SERVICE DEALER AND FORD (THEY HUNG UP ON ME). IT IS POSSIBLE THAT IT MAY HAVE COINCIDENTAL, BUT NOT THOROUGHLY CONVINCED. IT SHOULD HAVE BEEN RUNNING POORLY IF THAT WAS THE CASE. I BELIEVE THEY SHOULD HAVE SPLIT THE DIFFERENCE IN THE COST SINCE THEY DID NOT PREVIOUSLY FIND A PROBLEM. *TR

I LEFT WORK, GOT 3 PARKING SPOTS AWAY, LOST STEERING, BRAKES AND GAS. ENGINE WAS STILL RUNNING. TRANSAXLE LIGHT CAME ON, SHUT OFF VAN, TRIED AGAIN AND IT DROVE MAYBE A FEW FEET AND IT WAS AS IF IT WAS IN NEUTRAL. ENGINE LIGHT, BATTERY LIGHT AND OIL LIGHT CAME ON. SHUT IT DOWN TRIED AGAIN, DROVE ABOUT 10 FEET AND IT DIED. HAD IT TOWED TO VIP WHO HAD NO ANSWERS, TOWED TO FORD WHO SAID IT THERE WAS WATER IN THE PCM. THEY DRIED IT OUT AND SAID GIVE IT A GO. GOT IT HOME DROVE IT ONE DAY AND THE NEXT(AFTER RAINING) IT WOULD NOT MOVE OUT OF DRIVEWAY. IT WOULD GO INTO GEAR BUT HITTING THE GAS WAS AGAIN LIKE IN NEUTRAL. IT WOULD MOVE MAYBE A FEW INCHES AND THEN NO LONGER. THE ENGINE LIGHT CAME BACK ON AND THE VAN BUCKED SOME. TOWED TO FORD AGAIN AND THEY SAID IT IS DEFIANTLY WATER GETTING IN THE PCM. I HAVE BEEN SEARCHING ONLINE AND I SEE MANY PEOPLE COMPLAINING ABOUT THIS ISSUE. I AM WORRIED BECAUSE THERE IS ANOTHER RECALL COMING IN A MONTH OR SO FOR THE TORQUE CONVERTER AND I HAVE 2 SMALL CHILDREN THAT RELY ON THAT VAN. I CAN'T TRADE IT IN CAUSE THEY ARE ONLY WILL TO GIVE US $1000 WHEN WE OWE 6. WE ARE WITHOUT VEHICLE AGAIN, WITH MY HUSBAND AND I HAVING JOBS AND TWO KIDS. I FEEL UNSAFE IN MY VAN, EVEN IF WE ARE TO GET IT FIXED, WE HAVE TO HOPE THE TORQUE CONVERTER DOES NOT GO WHILE WE ARE DRIVING BEFORE THE RECALL. *JB

DRIVING AND BATTERY LIGHT, ABS AND BRAKE LIGHT ALL ILLUMINATED. NO ISSUES WITH BRAKING. REPLACED PCM IN NOV 2011 FOR SIMILAR ISSUE. CAR AT DEALER FOR A WEEK SO FAR AND INDICATE NEEDS AN ALTERNATOR (MAYBE) AND PCM. MULTIPLE PCM ISSUES REPORTED ON THIS MAKE AND MODEL. TSBS, ETC. WHEN IS ACTION GOING TO BE TAKEN. DEALER INDICATES PART IS ON BACK ORDER FROM FORD. PLEASE TAKE SOME ACTION THIS IS IN ADDITION TO A TORQUE CONVERTER ISSUE ALREADY UNDER RECALL. THE PCM CONTROLS EVERYTHING AND COULD HAVE CAUSED THIS CAR TO FAIL AND HURT SOMEONE. *TR

TL* THE CONTACT OWNS 2004 FORD FREESTAR. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER). THE CONTACT STATED THAT THE RECALL EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR AND CAUSED FUMES TO RELEASE FROM THE TORQUE CONVERTER. THE CONTACT ALSO HEARD NOISES BEING RELEASING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED FOR THE LAST SIX MONTHS. THE VEHICLE WAS TAKEN TO LOCAL A MECHANIC AND THE MECHANIC STATED THAT THE FUMES WERE EMITTED FROM THE TORQUE CONVERTER. THE APPROXIMATE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND AN AUTHORIZED DEALER WAS CONTACTED. THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD BEGUN TO EXPERIENCE A FAILURE IN WHICH THE TRANSMISSION WOULD OCCASIONALLY HESITATE TO CHANGE GEARS. THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE FELT THE TRANSMISSION SLIP WHILE ATTEMPTING TO ACCELERATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY DID NOT HAVE THE NECESSARY PARTS TO PERFORM SERVICE ON THE VEHICLE. IN ADDITION, THE CONTACT WAS ADVISED THAT THE RECALL HAD NOT YET BEGUN AND WAS ADVISED THAT RECALL REPAIRS WOULD BEGIN IN THE NEAR FUTURE (NHTSA CAMPAIGN ID NUMBER: 12V006000 -POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE CONTACT CONTINUOUSLY PUMPED THE ACCELERATOR PEDAL. IN ADDITION, THE CONTACT COULD FEEL THE TRANSMISSION FAILING AND CAUSING THE VEHICLE TO BECOME SLUGGISH WHEN ACCELERATING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000, (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE CONTACT WAS DENIED RECALL REPAIRS BECAUSE SHE WAS ADVISED THAT THE TRANSMISSION WOULD HAD TO COMPLETELY FAIL BEFORE IT COULD BE REPAIRED UNDER THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000. UPDATED 7/18/12 *CN UPDATED 07/25/12

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION BEGAN TO JERK AND SUDDENLY THE ENGINE STALLED WITH AN ILLUMINATION OF THE ENTIRE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE FAILURE RECURRED NUMEROUS TIMES AND HAD BEEN PREVIOUSLY TAKEN TO THE DEALER TEN TIMES WITHIN A TWO YEAR PERIOD. THERE WERE NUMEROUS REPAIRS MADE TO THE VEHICLE IN AN ATTEMPT TO CORRECT THE FAILURE HOWEVER, THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

WHILE TURNING A CORNER WE HEARD A LOUD NOISE COMING FROM THE LEFT REAR TIRE. AFTER GETTING HOME WE PULLED THE LEFT REAR TIRE OFF TO INSPECT THE BRAKES, WHICH WERE FINE. WE DID NOTICE THAT THE WHEEL WELL WAS RUSTING OUT AROUND THE THIRD ROW SEAT LATCH. THE LATCH WAS LOOSE AND UPON FURTHER INSPECTION DID NOT LOCK THE THIRD ROW SEAT INTO PLACE. WHEN CARRYING PASSENGERS IN THE BACK SEAT THE LATCH IS PUSHED OUT FAR ENOUGH THAT IT ACTUALLY RUBS ON THE REAR TIRE, WHICH COULD RESULT IN TIRE FAILURE. *TR

2004 FORD FREESTAR. CONSUMER REQUEST REIMBURSEMENT FOR VEHICLE TRANSMISSION REPAIR *TGW CONSUMER SENT ADDITIONAL CORRESPONDENCE *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE REGARDING A DEFECTIVE TRANSMISSION IN MARCH 2012. THREE YEARS AFTER THE TRANSMISSION FAILED. RECALL# 12V006000. *JB UPDATED 05/24/12 THE TORQUE CONVERTER WAS REPLACED. UPDATED 06/19/12 UPDATED 07/03/12.*JB UPDATED 10/04/12.*JB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STOPPED ACCELERATING AND WOULD NOT SHIFT GEARS. THE CHECK ENGINE WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE WIRING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT ALSO RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER), BUT THE DEALER WOULD NOT REPAIR THE RECALL, STATING THAT IT WAS NOT RELATED TO THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE.

3RD ROW BENCH SEAT, DRIVERS SIDE U TYPE BOLT BRACKET( THE INSIDE PIECE THAT THE REAR SEAT LOCKS INTO)...COMPETELY RUSTED THROUGH AND PARTIALY FELL ONTO THE TIRE AND BRAKE ASSEMBLY. THE PASSENGERS SIDE IN ALSO CRACKED AND BRITTLE. THE VAN STILL RUNS FINE BUT WE CANNOT USE THE 3RD ROW SEAT. OUR CHILDEREN WERE SITTING ON IT WHEN IT FINALLY BROKE AND FELL ON THE WHEEL. IT MADE A HELL OF A NOISE . WE WERE ABLE TO GET STOPPED WITHOUT MUCH OF A PROBLEM.

THE VAN WOULD START AND DIE - WHEN IT DID STAY RUNNING YOU COULD PUT IT IN DRIVE OR REVERSE AND IT WOULDN'T MOVE - TOOK IT TO SANDERS FORD IN JACKSONVILLE, NORTH CAROLINA. - THEIR INSPECTION FOUND WATER IN THE PCM CONNECTOR - THEY CLEANED THE PCM CONNECTOR AND APPLIED DIELECTRIC GREASE - THE SERVICE MANAGER ALSO SAID FORD ADVISED THEM TO APPLY A BEAD OF CHAUKING TO DIVERT THE WATER AWAY FROM THE PCM CONNECTOR - IS THIS BEEN A PROBLEM WITH OTHER FREESTAR OWNERS. *JS [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WATER SEEMS TO FIND ITS WAY INTO THE TRANSMISSION . WHEN THIS OCCURS IT DESTROYS THE TRANSMISSION. *JS

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE TRANSMISSION WAS REBUILT. THE FAILURE RECURRED APPROXIMATELY TWO YEARS LATER. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT WATER WAS LEAKING INTO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 64,000.

VEHICLE JUST STOPPED MOVING. ENGINE RUNNING BUT NO ENGAGEMENT. NO DRIVE OR REVERSE. STEERING AND BRAKES NOT AFFECTED. EEC TEST NO CODES. REPLACED TRANSMISSION. *JS

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TORQUE CONVERTER FAILED AND THE VEHICLE COULD NOT BE MOVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT BECAUSE THE COMPONENT WAS NOT THE ORIGINAL MANUFACTURING EQUIPMENT, THEN HE WOULD NOT BE ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE AND VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE REAR DRIVER SIDE OF THE VEHICLE WAS RUSTED. THE REAR DRIVER SIDE WHEEL WELL WAS RUSTED AND REACHED THE FUEL FILLER PIPE. THE CONTACT ALSO STATED THAT THE REAR DRIVER SIDE SEAT WAS ALSO RUSTED AND WOULD NOT LOCK IN PLACE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 96,400.

WAS DRIVING KIDS TO BASKETBALL AND BEFORE GETTING OUT OF APARTMENT COMPLEX (THANK GOODNESS NOT ON HIGHWAY!) THE CAR STOPPED MOVING. FORTUNATELY I WAS ABLE TO MANEUVER IT TO A PARKING AREA. IT WOULD NOT GO FORWARD OR BACKWARD BUT THE ENGINE WAS STILL RUNNING. HAD IT TOWED TO AFFORD DEALERSHIP WITH MY RECALL LETTER REGARDING TORQUE CONVERTER BUT OF COURSE AFTER TELLING ME THEY FIRST HAD TO DO A DIAGNOSTIC TEST (FOR $250.00) EVENTUALLY, THEY DETERMINE THAT "IT WAS NOT THE TORQUE CONVERTER (T/C) BUT INTERNAL PROBLEMS WITHIN THE TRANSMISSION!?" (APPEARS THIS IS WHAT THEY TELL EVERYONE!) I HAD BROUGHT THE CAR THERE EARLIER IN MARCH WHEN I RECEIVED THE RECALL LETTER AND WAS TOLD THAT THE PARTS FOR THE RECALL WERE NOT AVAILABLE UNTIL 2ND QUARTER OF 2012. I WENT BACK IN EARLY APRIL AND AGAIN WAS TOLD THE SAME THING. THEN ON OR AROUND APRIL 10TH GUESS WHAT? MY CAR BROKE DOWN. I TOWED IT TO FORD AND ASKED THAT THE TORQUE CONVERTER BE REPLACED. THAT WAS WHEN I WAS TOLD ABOUT THE CHARGE FOR THE "DIAGNOSTIC TEST". AT FIRST I REFUSED AND JUST ASKED THAT THEY REPLACE THE T/C. THEY SAID THEY COULD NOT BECAUSE "WHAT IF THEY REPLACED IT AND THE CAR STILL DID NOT WORK?" I SAID I'LL TAKE THAT CHANCE. THEY SAID NO, AND WE DO NOT HAVE THE PARTS AVAILABLE. EVENTUALLY I HAD TO GET THE TRANS REBUILT FOR $3400.00! WHAT A RACKET THEY HAVE! AN AMERICAN COMPANY WHOM I WAS TRYING TO BE LOYAL TO TAKING ADVANTAGE OF THEIR CONSUMERS!! WE HAVE TO FIGHT BACK, DON'T LET FORD GET AWAY WITH THIS!!!!!! *TR

POWER CONTROL MODUAL (PCM) GETS WET DUE TO POOR DESIGN AND TRANSMISSION FAILS TO WORK. *TR

RE: RECALL 11S25 A TRANSMISSION FAILURE JUST HAPPENED TO MY WIFE TODAY ON THE LONG ISLAND EXPRESSWAY AT EXIT 43 AREA. SHE WAS PASSING A CAR IN THE PASSING LANE DOING 60 AND SUDDENLY LOST POWER, SHE WAS LUCKY SHE WAS ABLE TO GET OVER THE 3 REQUIRED LANES TO SAFETY. I HAD RECEIVED A LETTER A FEW MONTHS AGO ABOUT THE TRANSMISSION TORQUE CONVERTER FAILING RECALL AND THAT PARTS WERE NOT AVAILABLE TILL JUNE IN THE MEANTIME I HAVE TO PAY FOR A TOW NOW AND TOLD IT WOULD BE 2-4 WEEKS BEFORE THE VAN IS REPAIRED IF THAT IS THE PROBLEM. IT SEEMS TO ME THEY ARE TRYING TO WEASEL OUT ALREADY AND ANY GOOGLE SEARCH ABOUT THIS BRINGS UP PAGES OF HITS ON THIS ISSUE WITH THE SAME SYMPTOMS.. THIS MEANS I MAY BE WITHOUT A CAR FOR THE NEXT 4 WEEKS?? THIS IS UNACCEPTABLE. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS PERFORMING AS NORMAL UNTIL THE VEHICLE WAS SERVICE UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). AFTER THE REPAIRS, THE VEHICLE HAD BECOME RESISTANT TO ACCELERATION ATTEMPTS AND COULD NOT BE DRIVEN. THE DEALER WAS CONTACTED AND ADVISED THAT DEBRIS FROM THE TORQUE CONVERTER COULD HAVE TRAVELED INTO THE TRANSMISSION, CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED ON TO THE SHOULDER AND THEN TOWED TO THE DEALER. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE TORQUE CONVERTER NEEDED REPLACING. IN ADDITION, THE DEALER ADVISED THAT THE PARTS NEEDED TO MAKE THE REPAIR WOULD NOT BECOME AVAILABLE UNTIL THE MIDDLE OF JUNE. THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THE PARTS WOULD BECOME AVAILABLE IN JUNE AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 160,000.

THE POWER TRAIN SHIFT TO LOST OF POWER AND NOT WANTING TO MOVE IN FORWARD. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY BECOME RESISTANT TO ACCELERATION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER REPLACED THE TRANSMISSION FLUID BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO LOSE ACCELERATION POWER WHILE DRIVING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER) BUT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 165,000 AND THE CURRENT MILEAGE WAS 180,000.

ABS WARNING LIGHT COMES ON AND THEN SOMETIMES IT GOES OUT. IS ABS SYSTEM NOT WORKING PROPERLY OR ELECTRICAL? *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE TRAVELING 25 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NO LONGER ACCELRATE, BUT IT DID NOT STALL. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEEAGES WERE 120,000.

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE 11S25/NHTSA RECALL 12V-006 RELATED TO TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL. *JB

WITHOUT ANY WARNING TRANSMISSION FAILS. I TAKE IT TO A FORD DEALER ,OF COURSE IT IS NOT UNDER THE RECALL. SO I HAD TO REPLACE TRANSMISSION OUT OF POCKET TO A COST OF $3327. *TR

APPROPRIATE HANDLING- LETTER RE 11S25- NHTSA RECALL 12V006000 REIMBURSEMENT FOR HER 2004 FORD FREESTAR. *KB THE TORQUE CONVERTER WAS REPLACED TWICE. ALSO, THE INNER AND OUTER TIE ROD ENDS WERE WORN AND LOOSE, AND THE CV AXLE WAS LOOSE. *JB

2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE 12V-006000 *TGW THE CONSUMER STATED THE VEHICLE IS AT A SALVAGE YARD, AS HE NO LONGER OWNS IT. THE TRANSMISSION FAILED. AFTER THE PCM WAS REPLACED, THE TRANSMISSION FAILED AGAIN. *JB

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS BEING EXAMINED BY AN INDEPENDENT REPAIR SHOP WHEN THE CONTACT WAS INFORMED THAT THIRD ROW SEATING WAS DETACHED FROM THE FLOOR MOUNTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 92,865.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 35-60 MPH, THE BRAKES WERE APPLIED BUT THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE TRACTION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE 77,566 WAS AND THE CURRENT MILEAGE WAS 81,000.

TL* THE CONTACT OWNS 2004 FORD FREESTAR. AS THE CONTACT WAS DRIVING, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND CALLED THE LOCAL DEALER TO SECURE AN APPOINTMENT. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED TO MAKE THE REPAIRS WOULD NOT BECOME AVAILABLE UNTIL LATER IN THE YEAR. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 149,565. UPDATED 05/03/12*LJ

WHILE DRIVING MY 2004 FORD FREESTAR 4.2 LITRE ,AT SPEED OF 60MPH ON HIGHWAY SUDDENLY VEHICLE STALLED , AND I HAD TO ACT FAST AND COASTED VEHICLE 2 LANES OVER TO HUG SHOULDER OF HIGHWAY. PUT VEHICLE IN PARK TURN IGNITION OFF TURN THE KEY OVER VEHICLE STARTS FINE I DRIVE BACK ON THE HIGHWAY VEHICLE DRIVES GOOD LIKE NOTHING OCCURRED, MY THOUGHT WAS FUEL LINE PROBLEM, SO HAD MECHANIC LOOK AT IT HE CHANGED MY FUEL PUMP , FUEL FILTER, FUEL PRESSURE SENSOR , SO BACK ON THE ROAD WITH VEHICLE , VEHICLE KEEPS STALLING AT 50-60MPH AND ALSO STALLS AT TRAFFIC STOP LIGHT WHILE IDLING. HAVING DONE SOME RESEARCH ONLINE MY PROBLEM SEEMS LIKE FORD MOTOR COMPANY HAS A DEFECT PROBLEM IN THE PCM (POWERTRAIN CONTROL MODULE)WITH THE FORD FREESTARS/MERCURY MONTEREY MODELS IT SOLD. I BELIEVE NOW MY VEHICLE IS NOT SAFE TO DRIVE AND ENDANGERS OTHER DRIVERS ON THE ROAD. PLEASE LOOK INTO THIS SYSTEMATIC PROBLEM WITH FORD FREESTARS/MONTEREY MINIVANS. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE FLOOR MOUNTS FOR THE REAR SEATING RUSTED AND RENDERED THE REAR SEATING INOPERABLE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES. THE TRANSMISSION WAS REPLACED SEVERAL TIMES BUT THE FAILURE WOULD RECUR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION), BUT WAS ADVISED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 179,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT WAS ABLE TO SAFELY COAST TO A STOP. THE VEHICLE WAS PUSHED HOME BY ANOTHER VEHICLE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE ENGINE SEIZED IN ADDITION TO THE TRANSMISSION FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER, NOR HAD IT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000. UPDATED 04/27/12*LJ THE CONSUMER WAS INFORMED, THE TRANSMISSION COULD NOT BE LOOKED AT, UNTIL THE ENGINE WAS REPLACED. UPDATED 04/27/12

WHILE DRIVING ON I20 THE VAN LOST POWER, WHILE TRYING TO PULL OVER IT PICK BACK UP AND CONTINUED. AFTER CHANGING FUEL FILTER AND PUMP IT IS STILL DOING THE SAME THING. ON GOING UP HILL OR PASSING OTHER VEHICLES IT WILL STILL LOSE POWER. TOO SCARED TO DRIVE IT. *TR

PCM WET AND ENGINE WILL DIE WHEN UNDER LOAD. TURN ON POWER OPTION WILL CAUSE THE ENGINE TO DIE. *TR

WATER KEEPS GETTING INTO THE PCM. COMMON PROBLEM WITH THIS VEHICLE. VAN WILL STALL OUT, NOT HAVE POWER IN DRIVE OR REVERSE, AND ANYTHING ELECTRICAL ACTS UP. *TR

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE TRAVELING 30 MPH, THE CONTACT NOTICED THAT THE FRONT SUSPENSION AND AXLE HAD SUDDENLY SEPARATED FROM THE VEHICLE, CAUSING THE VEHICLE TO CRASH INTO A PARKED VEHICLE. NO ONE WAS INJURED DURING THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE CURRENT AND THE FAILURE MILEAGES WERE 87,308. UPDATED 05/10/12*LJ THE CONSUMER STATED WHILE DRIVING, THE RIGHT TIRE ON THE PASSENGER SIDE OF HIS VEHICLE SIMPLY COLLAPSED. THERE WAS A LOUD BANG AS THE FRONT SIDE DROPPED GOUGING THE HUB CAP AND THE METAL WHEEL INTO THE ASPHALT LEAVING A NARROW STRIP IN BETWEEN MY WHEEL AND THE ANOTHER VEHICLE THAT WAS DOUBLE PARKED. HIS VEHICLE CONTINUED TO GOUGE THE ASPHALT AND THEN STOPPED. THE COLLAPSED TIRE DID RUB THE LEFT LOWER SIDE SPORT TRIM OF THE OTHER VEHICLE WHICH LEFT BLACK RUBBER MARKS ON THE DOUBLE PARKED VEHICLE. THE CONSUMER STATED HIS SPEED WAS ABOUT 25 MPH AND AS HELD THE STEERING WHEEL, THE AIR BAG DEPLOYED, WITH SUCH GREAT FORCE IT SHATTERED THE WINDSHIELD. THE VEHICLE WAS TOTALED. THE CONSUMER STATED THE POLICE REFUSED TO MAKE A REPORT AS THERE WERE NO INJURIES. UPDATED 07/12/12

OPEN INVESTIGATION PE11039. THE THIRD ROW FRONT SEAT ANCHOR IS SECURED TO THE REAR WHEEL WELL. ON THE DRIVER SIDE, THE AREA OF THE WHEEL WELL WHERE THE SEAT ANCHOR IS LOCATED COMPLETELY RUSTED OUT OF OUR VAN AND DETACHED, LEAVING A GAPING HOLE IN THE WHEEL WELL. ON THE PASSENGER SIDE, RUST IS APPARENT IN THE SAME AREA, THOUGH THE ANCHOR HAS NOT YET SEPARATED. *TR

ISSUES NOTICED WITH ELECTRICAL SYSTEMS WITHIN A YEAR OF PURCHASING BRAND NEW VEHICLE. DEALERSHIPS NEVER FOUND ANYTHING WRONG. WHILE DRIVING DOWN THE ROAD, VEHICLE WOULD LOSE POWER. RADIO WOULD GO OUT, ALL LIGHTS ON DASHBOARD WOULD GO OUT ETC. THEN ALL OF A SUDDEN THEY'D ALL COME BACK ON AS IF NOTHING HAPPENED. NOTICED MOSTLY DURING RAINY AND HUMID DAYS. THEN ONCE IN A WHILE VAN WOULD CHUG AND ACT DOGGY. IN DECEMBER 2008, WHILE DRIVING DOWN A BUSY CITY STREET, VAN JUST STOPPED "DRIVING" AND WOULD REV. DIDN'T HAVE MONEY TO FIX UNTIL APRIL OF 2009 SO IT SAT IN OUR DRIVEWAY. HAD IT TOWED TO TRANSMISSION SHOP AFTER CALLING FORD DEALERSHIP AND WAS TOLD IT WAS DOUBLE THE COST FOR THEM TO FIX. TRANSMISSION SHOP TOLD ME THAT THE SPLINES STRIPPED OFF THE TORQUE CONVERTER CAUSING THE TRANSMISSION TO FAIL. REPAIR COST FOR TRANNY REBUILD #1: $1,830.97. SHORTLY AFTER, THE A/C STOPPED WORKING (SUMMER 2009). REPLACED CONDENSER FOR PRICE OF PARTS AS NEIGHBOR WHO'S A TECHNICIAN PROVIDED FREE LABOR. VAN RAN OKAY FOR ABOUT A YEAR. THEN IN SUMMER 2010, STARTED RUNNING SLUGGISHLY AGAIN AND STILL HAD ISSUES WITH POWER LOSS (AS STATED IN BEGINNING). FOUND INFO ONLINE ABOUT EVERYONE HAVING ISSUES WITH PCM SO REPLACED THAT AS WELL FOR $500. WORKED FOR A COUPLE MONTHS BUT THEN IN DECEMBER 2010 VAN STARTED HAVING ISSUES WITH POWER LOSS AGAIN AND CHUGGING. LITTLE DID I KNOW, THIS WAS THE START OF THE TRANNY BEGINNING TO FAIL AGAIN! JULY 2, 2011 TRANNY FAILED AGAIN. DOING 50MPH IN ROAD CONSTRUCTION ZONE.