The contact owns a 2017 Ford Focus. The contact stated that his wife was driving the vehicle on the highway at 45 MPH, when upon accelerating the vehicle did not accelerate. The contact stated that his wife then attempted to shift the vehicle into park, and again into drive however the vehicle did not move. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission and the gear shifter were faulty and both would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 138,000.
2017 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
Cruise control fails constantly, has trouble picking up speed going up hills. Can't maintain speed on hills and sloaps. Gave to dealership for two months said it was fine only for them to tell me they had no mechanic. Engine continues to fail and they won't check for new recall for free on my car. My check ending light is currently on, I believe it is the same issue with the other Ford Focus recall.
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a local dealer who diagnosed the vehicle with a defective transmission clutch. The contact was informed that the transmission clutch needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. Upon investigation, the contact became aware that the VIN was not included in NHTSA Campaign Number: 18V845000 (POWER TRAIN). The vehicle was not repaired. The failure mileage was approximately 116,000.
The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, an abnormal whining sound was coming from the vehicle and the vehicle hesitated while depressing the accelerator pedal. The contact stated that the “Service Engine Soon” message was displayed on the instrument panel. The contact used a code reader and retrieved information that the failure was related to the ECU (Engine Control Unit). Due to the failure, the vehicle was taken to an independent mechanic on several occasions where the turbo assembly, purge valve, related hoses, and gaskets, engine mount, coolant expansion tank, and various other parts were replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The contact was provided a case number and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 43,000.
Not maintaining oil pressure, my ford is a 2017 1.0l ecoboost motor with a stick shift, i found a recall, Recall Reference Number: 23S64. for this motor but it only covers cars with automatic transmission, mine is a manual transmission, from my research they both have the exact same motor, 98500 ish miles. sitting almost 2 years because it wont hold oil pressure. what is the difference between the 2 motors. and why did you not recall all 1.0l ecoboost motors in this recall.
The contact owns a 2017 Ford Focus. The contact stated while attempting to accelerate from a stop light, the vehicle shuddered and hesitated while accelerating. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 50,000.
The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle made an abnormal grinding sound while shifting into the intended gear. The transmission malfunction warning light was illuminated, and the Service Vehicle message was displayed. The contact stated that the failure recurred while coming to a complete stop. Additionally, the contact stated that the vehicle failed to respond intermittently while shifting into reverse(R). The dealer was notified of the failure and provided the contact with an estimate for a diagnostic test. The contact was informed that the VIN was not under recall. The failure mileage was approximately 85,000.
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the transmission was slipping gear. The contact stated there was an alert indicating that the transmission was getting hot-illuminated. In addition, the contact stated that when the vehicle was parked, the gear shifter failed to function as intended. The contact stated that the transmission failed to shift into reverse. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch assembly failure. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V169000 (Power Train). The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 104,976.
The contact’s boyfriend owns a 2017 Ford Focus. The owner received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while her boyfriend was driving at an undisclosed speed, the vehicle lost motive power, and the engine seized. The vehicle was no longer operable and needed to be towed to the dealer. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 52,000. VIN tool confirms parts not available.
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shook erratically. The vehicle was taken to the dealer where it was diagnosed with a failed clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure had occurred previously in 2019 and 2021. The contact stated that the clutch assembly was replaced twice under warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 78,000.
The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to reverse as needed. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was taken to an independent mechanic who determined that the failure was due to the clutch failure. The local dealer was contacted, and diagnostic test was suggested. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 100,000.
The contact owns a 2017 Ford Focus. The contact stated while driving from a complete stop, and while driving at various speeds, the vehicle shuddered significantly. The contact also stated that while at a complete stop on an incline, the vehicle rolled backwards while the brake pedal was not depressed. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle failed to upshift as needed. The contact stated that upon depressing and releasing the accelerator pedal several times, the vehicle responded as needed occasionally. There was no warning light illuminated. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.
While changing a dead battery, the vehicle's transmission control module (TCM) malfunctioned and caused the shift drum to shear off a piece of the aluminum casing inside the gearbox. DTC codes P2837 and P287B were present indicating a shift fork failure. The dual-clutch transmission (DPS6) lost access to reverse, 2nd gear and 4th and 6th gear, but was still able to shift into 1st, 3rd and 5th. Under these conditions, there is the possibility that the sheared off piece of aluminum can enter the gear train and cause the transmission to seize, putting passengers life at risk. The problem is either that the aluminum casing is deficient, or, more likely, that the TCM software is flawed. The problem has been confirmed by the local Ford dealership, who took pictures of the damage, including the piece of aluminum. Judging from Internet search results for the DTCs, the problem is widespread and triggered by a low battery or weak (high impedance) ground condition in the TCM. No warning lights or low battery indications were shown prior to the incident.
The contact owns a 2017 Ford Focus. The contact stated that upon shifting to reverse(R), the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to D&D Auto, where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The contact was referred to the dealer, who referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and advised the contact to file a report with the NHTSA Hotline for the VIN to be added to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 150,000.
The contact owns a 2017 Ford Focus. The contact stated while driving 40 MPH, the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to coast the vehicle off to the shoulder of the roadway. The vehicle was initially towed to a friend's residence and then towed to the dealer. The dealer diagnosed the vehicle and determined that the timing belt and the oil pump drive belt had fractured, causing the engine failure. The vehicle remained with the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The contact was then referred to the NTHSA Hotline to report the failure. The failure mileage was 79,503.
I purchased a 2017 Ford Focus from a car dealership called lion cars on 4201 West Colonial Drive in Orlando Florida the car has a major major electrical issue I was at an intersection and the car went completely dead and turned off and it locked me inside the car I couldn't get out of the car the windows would not roll down the doors were not unlocked and the car started smoking finally I got out then 3 days later I turned around and try to get in the car and the car also locked me in out of the car where I couldn't use my key fob nothing on the car works I did a report on it I found out that the car had been in two major crashes and both reports stated severe damage and when you drive down the road it pulls to the left I brought this attentia attention of lying car dealership they said that they would fix the car or they will replace the car and they never did so now I am without a car I am without my money back and I am without replacement car so
The contact owns a 2017 Ford Focus. The contact stated while at a complete stop at an intersection, the vehicle stalled. The contact stated that there were no warning lights illuminated. The contact stated that he was unable to exit the vehicle because the vehicle lost electrical power, and the doors failed to unlock. The contact stated that he smelled smoke in the passenger cabin. The vehicle was towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 68,000.
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a rumbling sound coming from the vehicle with the check engine and transmission failure warning lights illuminated. The contact attempted to drive the vehicle to the dealer; however, the engine overheated seven times. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch assembly. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The contact researched and discovered NHTSA Campaign Number: 18V169000 (Power Train) and 18V845000 (Power Train); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 93,000.
Engine/transmission has slight shudder sometimes after driving long distances. Transmission had issues with clutch and shift fork with only 56,000 miles. Skipped gears or got stuck when shifting from gear 1 to gear 2 with no warning on the day it needed services. Only way to fix is put a brand new transmission in. Should not be needing a new transmission with such low mileage..
The contact owns a 2017 Ford Focus. The contact stated that on several occasions while driving in the higher gears, the vehicle began shaking abnormally. Additionally, the contact stated while driving approximately 30 MPH, an unknown warning light illuminated and while accelerating the vehicle began jerking. The vehicle was taken to a dealer on three occasions where it was diagnosed that the clutch was faulty needed to be replaced. The vehicle was repaired twice. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure. The failure mileage was 32,000.
My check engine light came on. I stopped at Auto Zone and had the check engine light read. The code came back as P1450 (Canister Purge Valve). Upon checking the Ford Website to run my VIN for recalls, nothing came back for my vehicle. I checked NHTSA and learned there have been 6 recalls, and 2 of those 6 seem to fit the issue I am having. However, since my VIN was not identified as one of the affect VINs, I am not able to take advantage of either recall, Ford's number for this recall is 18S32 and 19S22.
The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to start. The vehicle was eventually started, but the failure recurred. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who replaced the engine. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The engine was replaced, but the failure persisted. The contact stated that while driving 35-45 MPH, the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was coolant inside the engine. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 124,000.
Transmission clutch issues in 2022 and transmission clutch issues 2024
I haven't had the problem yet with the oil pump drive belt tensioner failing but would just like to say that Ford should be forced to buy back the effected vehicles with the 1.0 Ecoboost engine. As the owner of a 2017 Focus I'm stuck with a virtually worthless car that I'm afraid to drive or put my family in. Ford has had more that one year to date to come up with parts to fix this and still nothing. It's outrageous that owners are stuck with these vehicles. Ford's current update on the recall says to drive it and if it fails they'll replace the engine. What if it fails on the interstate doing 70 mph? Oh and the replacement engine still has the defective parts in it so it's a temporary repair.
The contact owns a 2017 Ford Focus. The contact stated while the vehicle was at the dealer for diagnostic testing, the vehicle was diagnosed with a failed engine. The contact was informed that metal shavings were found in the brake booster assembly. The contact stated that the failure started with the engine fault service engine now warning light illuminating. The vehicle was taken to the dealer and the contact was informed that the vehicle needed a software update. The software update was performed, however, the failure reoccurred. The vehicle was taken back to the dealer where the vehicle was diagnosed with a failed brake plug. The contact was informed that the brake plug needed to be replaced. The contact was informed that the parts were in backorder. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed brake booster assembly. The contact was informed that the brake booster assembly needed to be replaced. The brake booster assembly was replaced. The vehicle was repaired. The failure reoccurred, and the vehicle was taken back to the dealer where it was diagnosed with a failed engine. In addition, the contact was informed that metal shavings were found inside the brake booster assembly. The vehicle was not repaired. The contact was informed that the failure was a known failure with the year make and model vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 62
The dual clutch transmission slips, shudders and hesitates in first gear. It will even at times, jerk in other gears. This has been repaired 2 times, but the “fixes” only last maybe 20,000-25,000 miles if I’m lucky. The dealership now refuses to fix this and wants to charge over $4000 to fix this. This is not something I can or am will to pay for every 1.5-2 years.
Purchased a 2017 Ford Focus with 30,000 miles on it in July of 2020. This engine was originally a manual transmission and was turned it into an automatic transmission for several years. During this time, there were many issues with the transmission. I knew that when I purchased it, but the 2017 engine was supposed to be the best version now. In June of 2021, I had the the transmission clutch replaced at 33,500 miles. This was covered under the Ford warranty. Now the car's clutch transmission needs to be replaced again -- with only 16,500 miles between the first replacement for a total cost of $3,000. I just passed 50,000 miles this past weekend. I have an extended lifetime powertrain warranty, but this particular part isn't covered. I called Ford Customer Service and they weren't able to help me. I can't believe I'm the only person having this problem with this vehicle since we know it's been an issue with their transmissions for several years (2015 -2017). I think a transmission clutch should last more then 16,500 miles before replacement. As it is, I'm going to have to sell the vehicle and take a loss. I'm [XXX] and this was going to be my last vehicle. It's paid for and looks brand new. Just wanted to make sure that this issue was reported so that maybe others can be helped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Focus. The contact stated while stopped at a traffic signal, as the signal changed, the contact depressed the accelerator pedal, and the vehicle hesitated before moving forward. The contact stated that once the vehicle had forward momentum there was no hesitation. The contact stated that the failure also occurred while cold starting the vehicle and the vehicle hesitated after shifting to drive(D) and depressed the accelerator pedal. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who informed the contact that the vehicle had experienced transmission failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.
The contact owns a 2017 Ford Focus. The contact stated that while at a complete stop, the vehicle shut off without warning. The contact replaced the canister purge valve; however, the failure persisted. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System. Gasoline). The vehicle was then taken to an independent mechanic and the failure was linked to the recall. The contact was informed that the fuel tank needed to be replaced and was given an estimate for the repair. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 98,000.
I am the owner of a 2017 Ford Focus vehicle. Recently, I have encountered multiple occurrences of stalling while driving on the highway. In two of these instances, I was in the process of passing a semi-truck and fortunately had no other vehicle behind me, or my safety and that of others may have been put at great risk. After the first incident, the check engine light appeared and was addressed by a mechanic who believed it was likely the result of a vapor lock. The issue later reoccurred and left me stranded on the interstate in a rural location where I had to wait for several hours before being transported to a nearby hotel. The vehicle started again the following morning, and I was able to finish the trip. After conducting some research, I discovered two separate recalls (identified by the NHTSA Campaign IDs 18V735000 and 19V515000) that had been issued for cars of this model and encompassing the year of my vehicle’s construction. The malfunction, as issued by a mechanic, fit the exact specifications of the recall; that is, malfunction of the canister purge valve, causing excessive vacuum in fuel vapor management systems, that can result in an engine stall while driving and without warning. I was surprised to learn that my vehicle’s VIN was not associated with any such recall; however, I was informed by my mechanic that a software update (18s32) had occurred on June 6, 2019, possibly removing association of the recall statement with my vehicle’s VIN. I am unsure at this ti
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 70 MPH, the vehicle nearly stalled and was losing motive power. The contact stated there was no warning light illuminated. The contact stated that the vehicle was taken to a dealer where it was diagnosed, and several unknown parts were replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to another dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 110,000.
The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the transmission failed to shift as needed. The message "Transmission Overheat" was displayed. The vehicle was taken to an independent mechanic, where the transmission clutch sensors A and B were replaced; however, the failure persisted. The contact used a vehicle scanner and retrieved DTC code: P2872; which indicated that the failure was related to the transmission. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.
UNKNOWN, ECM/PCM randomly stopped working after battery replacement it threw a million codes leading to the computer
There was a recall on my make and model of car couple years back. My transmission is not receiving any power my gas pedal just revvs with no acceleration when in drive. I have recently replaced the purge valve. Safety is at risk when suddenly decides to accelerate or not. When after stopping at red lights or stops signs than having to accelerate stalls mid intersection. Afraid to drive to ford, will be towing to manufacturer. I took vehicle to a different auto body shop would like to take to specific manufacturer due to transmission issues. Engine light has been on got diagnosis small evap leak with couple codes replaced part engine light still on transmission seems to have issue.
The contact owns a 2017 Ford Focus. The contact stated that upon the start of the vehicle, an abnormal cranking noise would emit from the vehicle as several warning lights would appear on the instrument panel. The vehicle was taken to an independent mechanic where the contact was notified about NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) which the mechanic linked to the failure. The contact was then informed that the part to do the recall repair was not yet available. The mechanic referred the contact to the NHTSA Hotline to file a complaint. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Power steering without warning turned off, and the dash displayed a "Power Steering Assist Failure - Service Required" message. The steering was difficult to manage and would not turn almost like it was locked. Was in the neighborhood when this happened, so was able to get the vehicle back to the driveway There was no warning prior to this happening.
The transmission is experiencing the following: Difficulty shifting gears, Delayed or harsh, shifting, Transmission slipping. I have a 2015 that experienced the same thing and was recalled and fixed. This is not under recall. The vehicle has under 80K mines.
While on the freeway theTansmission started slipping and not accelerating properly. Dashboard displayed transmission overheat warnings that require the vehicle to be stoped for at least 5 minutes, only to display overheat error again. Informed Ford and was told
The vehicle shutters and has stalled while trying to cross an intersection, almost causing an accident while my children were in the car. It will shutter at take off from a complete stop and will randomly change gears while driving at a constant speed on a level road. When it stalls the wheel locks up as well preventing you from steering off the road and to safety
The contact owns a 2017 Ford Focus. The contact stated while driving 40 MPH, the check engine warning light illuminated. While driving at an undisclosed speed, the vehicle lost motive power. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed and determined that the oil pump tensioner assembly and oil pump drive belt needed to be replaced. The vehicle was not repaired. The contact called another local dealer, New Holland Ford (508 W Main St., New Holland, PA 17557), but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
I was on my way home from work when my oil light came on and I began losing acceleration on a busy highway. It wouldn't let me go above 20 mph which was definitely unsafe due to the nature of traffic on the highway. I managed to pull over and get my car towed to the most recent place I had an oil change. After a few days, they stated that the vehicle had sustained a loss of engine oil pressure and that there was a recall for this issue. They also stated to contact Ford and that the vehicle was undriveable. When I checked the open recalls, I confirmed that there was indeed a recall open for this issue concerning the oil pump, however, Ford Motors state that they will not have the parts available until 1st Quarter 2025. This is puts the timeframe on a remedy at roughly 3-7 months, which is unacceptable as this is my only vehicle and the only way I am able to get to work.
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 25 MPH, the vehicle made an abnormally loud sound and lost motive power. The contact was able to pull to the side of the roadway. The contact stated that upon depressing the accelerator pedal to resume driving, the vehicle failed to exceed 10 MPH. The check engine warning light and an unknown warning light were illuminated. The contact was able to drive to the residence. An independent mechanic diagnosed the vehicle and determined that the fuel tank had failed and needed to be replaced. The contact was referred to the dealer for further diagnostic testing. The dealer was contacted for the recall repair of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, no assistance was provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The dealer was contacted and confirmed that the part to repair the vehicle was not available. The manufacturer was made aware of the issue. The failure mileage was 40,000. VIN tool confirms parts not available.
2017 Ford transmission, 2017 Ford dashboard
Unknown
Unknown
Transmission needs to be replaced at 45,319 miles. Car began jerking at low speeds when accelerating/decelerating. After I noticed the jerking/stuttering the engine light went on. I took it in to an independent service center, they inspected the car and diagnosed the problem. They said I needed a new transmission with TCM and that this is a common problem with this car.
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
After filling up the car with gasoline, the car would not start. Once the car started, after several tries, it was shifted into drive. The car would not move, the pedals were all locked up. You could not push on the brake, gas, none of the pedals would work. The car is available to be looked at. It has been looked at by an independent mechanic who determined there was excessive vacuum in the fuel vapor management system. The check engine light is on, returning the EVAP code. My [XXX] daughter was stranded at night alone with a car that wouldn't start. This issue has happened multiple times. There is a recall in place for the 2017 ford focus that covers this exact issue, but excludes my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle has low oil pressure, loss of power and disintegrating oil pump belt. There is a recall on this type of vehicle (23S64) but for automatic transmission only. This vehicle is a standard transmission but with all the same issues. The car has been serviced by an independent service tech. Oil pressure sensor, vacuum pump valve and purge valve have been replaced. The check engine light is on and also when car experiences power loss there is a warning that flashes that says "Engine Fault Service Now"
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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