The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 MPH, the message "Transmission Overheating - Pull Over" was displayed. After stopping the vehicle to allow the transmission to cool down, the vehicle was restarted and operated normally. The vehicle was later taken to the local transmission mechanic, who diagnosed that the TCM and clutch had failed and needed to be replaced. The transmission was rebuilt, and the vehicle was repaired. The contact stated that approximately 8,000 miles later the failure reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 64,517.
2017 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
The contact owns a 2017 Ford Focus. The contact stated that while driving uphill at 25 MPH and depressing the accelerator pedal, the transmission was slipping, and the vehicle jerked and failed to respond while the engine revved significantly. The contact stated that the failure occurred intermittently. The message "Transmission Overheating - Please Let Cool For 5 Minutes" was displayed. The contact allowed the vehicle to cool down and attempted to drive back to the residence; however, the failure persisted. The contact was able to pull into a parking lot. The vehicle was towed to the residence. The contact stated that the clutch actuator motor was previously replaced due to the failure. The manufacturer was contacted and informed the contact that the vehicle would be covered under an unknown Customer Satisfaction program if the failure was related to the transmission. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission dual clutch pack assembly had failed and needed to be replaced; however, the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired due to the cost. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
The contact owns a 2017 Ford Focus. The contact stated while driving 45 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the oil pump had failed, causing damages to the engine. The dealer determined that the oil pump, the engine block, and unknown parts that were damaged due to oil contamination needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,442.
Current Ford recall NHTSA Campaign Number: 23V905000 only includes VINs with automatic transmissions. However, the oil pump belt & timing belt are the same used on the automatic transmissions that are subject of the recall. These components are just as likely to fail on manual transmission VINs but are not included in the current campaign.
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 75 MPH, the vehicle stalled and lost engine power. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer, who determined that all the teeth on the timing belt had sheared off and were in the oil. The contact was informed that the timing belt and oil pump needed to be replaced. The dealer wanted to drop the oil pan to remove all the timing belt material. The vehicle was not repaired. The contact learned of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); which was related to the failure. The manufacturer was informed of the failure, and informed the contact that the recall was for vehicles with an automatic transmission, and the contact's vehicle was not included. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was towed to a family member's residence, and then towed to a dealer, where it was diagnosed that the tensioner arm had fractured. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 76,000. VIN tool confirms parts not available.
The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. The vehicle rolled backwards while on an incline. The contact stated that the accelerator pedal was depressed; however, the vehicle hesitated and lost motive power. The contact stated that the transmission overheated, and a message to pull over was displayed. The vehicle was slow to move when the accelerator pedal was depressed. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 138,000.
The component or system failed or malfunction: The oil pump failed because of the belt the operated the pump. The oil pump drive belt material degraded lost teeth,resulting in a loss of oil pressure and also causing the engine to seize up. Safety or risks: There was no safety risks because I was able to control the vehicle and get it off the road safely. The problem has been reported to the dealer and vehicle is still in possession of the dealer. There was no advance warning lamps or messages prior the the failure.The vehicle just stalled out and could not be re-started. The vehicle has only been inspected by the dealer at this time.
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and the vehicle hesitated while accelerating and there was a misfire. The contact stated that the vehicle was shaking abnormally at start-up. The purge valve was replaced by the dealer, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.
The contact owns a 2017 Ford Focus. The contact stated that while driving at 55 MPH, the oil light illuminated, and the contact became aware that there was oil leaking from the oil pan. The contact also became aware that there was a rod that had slightly detached from the oil pan. The vehicle was taken to the dealer to be diagnosed, and the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted; however, the contact was unable to speak with a representative. The failure mileage was 114,000.
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 15-30 MPH, the accelerator pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact stated that the vehicle started to stall; however, the failure was not consistent enough for the vehicle to be diagnosed. The contact stated that recently the vehicle started struggling while shifting gear and started to stall more frequently. The vehicle was then taken to a dealer where it was diagnosed with clutch assembly failure. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 62,000.
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning and low oil pressure warning lights were illuminated. The contact left the vehicle and returned with an independent mechanic who was able to restart the vehicle. The contact drove the vehicle to a local dealer who diagnosed that the oil pump had failed but was not able to repair the vehicle due to parts not being available. The failure mileage was approximately 23,000. VIN tool confirms parts not available.
The contact owns a 2017 Ford Focus. The contact stated that while his wife was driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and jerked before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the clutch position sensor, and the battery monitoring sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 63,000.
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
January 2025 Vehicle experienced verified oil belt tensioner failure as the same in the recall #23564 My VIN is not in the recall list even though it is the same make model and year of the effected vehicles. The reason I believe it is not on the recall list is due to that they only included automatic transmissions and not the vin's of manual transmission. I have a manual transmission and so my VIN reflects a manual transmission. The transmission has nothing to do with the oil belt tensioner in this case as the motor/oil belt tensioners are the same design. I am requesting for an expedited review of this information to get all manual transmissions added onto the recall list which I've been told by Ford that only you can add vehicles to that list.
The contact’s son owns a 2017 Ford Focus. While the contact’s son was pulling into a parking space, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle then failed to exceed 10 MPH. The vehicle failed to start and was towed to the dealer to be diagnosed. The contact was informed that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 95,000.
Since November 22nd, my 2017 Ford Focus with 79,503 miles has been at a Ford dealership leaving waiting for a motor. My timing belt and oil pump belt snapped, casing my engine to jump timing. When this happened, I had no time to pull over or anything. It was in the middle of the night and broke down in the middle of the road. The real kicker is, ford claims my car isn’t affected by the recall due to my car featuring a manual transmission. This car put my life at risk, and has the exact same issue as the recall and is requiring the same fix. Before my warranty, my engine replacement is over $11,000! I’m still sticking paying a few thousand dollars, and my car has been at the dealership for3 months. Still no updates or engine available. This car should be under the recall.
Drivers seat belt is hard to latch and comes unbuckled
4 issues: 1. The car pulls back under acceleration. 2. The seat moves back suddenly (seat belt issue). 3. When starting the car, The car drives instead of reversing. 4. There is a squeaky noise.
The contact called on behalf of the owner of a 2017 Ford Focus. The contact stated that while driving approximately 65 MPH, the "Service Immediately" message was displayed, and the vehicle started losing motive power and stalled. The contact was unable to restart the vehicle and the vehicle was towed to a local dealer. The vehicle was diagnosed, and it was determined that the oil pump had failed and caused damage to the engine. The dealer related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer informed the contact that the engine and oil pump needed to be replaced; however, the parts to complete the repair were not yet available. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 53,000.
I own a 2017 Ford Focus. When I got in my car to leave work for the day, it would not shift into reverse. I was stranded in subzero weather for 2hrs before someone was able to come and get to me. My son-in-law and his friend pushed it out of the parking space and limped it home. They hooked it up to a code reader...TCM failure...but mine is not in the recall?! After SO many people with the same issue on the same car?! I am now stuck with no car that I am still making payments on, no where near a bus route in the dead of winter in the midwest.
A "P07A3" code on a 2017 Ford Focus indicates that the transmission's "Friction Element A" is stuck on, meaning a clutch within the transmission is not releasing properly, likely causing issues with shifting and potentially putting the car into limp mode; this is a serious issue that requires professional repair as it usually points towards internal transmission problems. I see slot of people are having the same issue online but yet there is no recall on this issue and there should be.
The transmission has been slipping since I got the car.
The contact owns a 2017 Ford Focus. The contact stated that while his wife was driving at slow speeds in stop-and-go traffic, the vehicle inadvertently lost motive power. The driver was unable to pull over to the shoulder of the roadway; however, bystanders assisted in pushing the vehicle to a safe location. The vehicle was unable to be restarted. The contact stated that an unknown warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel sensor. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 24N07. The manufacturer was not notified of the failure. The failure mileage was 36,000.
The contact owns a 2017 Ford Focus. The contact stated that while driving 70 MPH, the check engine and oil pressure warning lights were illuminated. The contact stated that while attempting to exit the interstate, there was an abnormal ticking sound coming from the engine before the vehicle stalled. The contact pulled off the Interstate, turned off, and restarted the vehicle; however, the failure persisted. The contact stated that a dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired by an independent mechanic. The contact related the failure to NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 69,921.
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 30 MPH, the transmission hesitated while attempting to shift gear. The failure had occurred on several occasions. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the residence. The contact self-diagnosed the vehicle but provided no result. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 69,000.
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Rpm going to high and irregular shifting .This happened after I replaced the part for the 24n07 campaign
The contact owns a 2017 Ford Focus. The contact stated that while stopped at a traffic light, after the light had changed, the contact depressed the accelerator pedal however, the vehicle failed to respond as needed. The contact stated that the engine revved but the vehicle failed to respond. There was no warning light illuminated. The contact attempted to turn off and restart the vehicle; however, after shifting to drive (D) and depressing the accelerator pedal, the vehicle failed to move. The vehicle was towed to a local dealer to be diagnosed. The dealer diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several years before, and the check engine and several unknown warning lights were illuminated. The manufacturer was informed of the failure and referred the contact to NHTSA Hotline. The failure mileage was approximately 92,000.
Car has loss of power, loss of power brakes, low engine oil pressure. Current recall 23S64 does not cover my vin but my car is experiencing the same issues. My car is in the same date range and has the same engine. Car was diagnosed with bad oil pump/belt. I have contacted Ford multiple times about having my car included in recall with no resolution.
Car is roughly seven years old and has around 75,000 miles. It is is very good condition mechanically. I was driving down the highway and the vehicle stopped accelerating, but the RPMs surged even with my foot off the accelerator. I was able to pull off to the side of the road and get somewhere safe before the car completely stopped. Once I put the car in park, it made a loud "grinding" noise and would no longer move. I called roadside assistance and had the car towed to a mechanic - he said that it needed a new transmission, but was otherwise in very good condition. He advised me to reach out to Ford regarding recalls, as the 2016 model had almost the exact same issue and mine was manufactured just months after.
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch actuator and the TCM had failed and needed to be replaced. The dealer confirmed that the VIN was associated with Customer Satisfaction Numbers: 14M01 – (Extended Warranty on the clutch, transmission software calibration), and 14M02- (Extended Warranty for the Transmission Control Module). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 105,980.
I started driving and the car seemed to act rough. I went up a small hill and I had almost no power halfway up. The car showed the symbol of the little car that looks like it is sliding. I had to chug up the rest of the hill fighting the car itself because there was no where else to go. It kept revving but went no more than about ten mph. Once I got over the top I pulled into someone's driveway so I could get back home. I was unable to reverse. The car just revved. I had to turn off the car, put it in neutral, and push the car backwards out of the driveway. I was able to start the car and nurse it home, but it jumped and revved the entire time. I tried to use down hills to my advantage and barely paused at stop signs for fear of getting stuck on the road. I got to my house and parked. Now the car only starts when it wants to. I checked codes and got P287A for the clutch. I haven't called Ford for service options yet because I really don't know what to do and have no idea how I'd get there. I think this car should have been included in the powertrain recall because this came out of nowhere.
The contact owns a 2017 Ford Focus. The contact stated while driving at undisclosed speeds, the vehicle hesitated while accelerating, and failed to properly shift gears. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with clutch failure. The vehicle was not repaired. The contact stated that the clutch had previously been repaired and sealed by the same local dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
I was driving on I-90 at speed when the engine red warning light came on and the engine lost power and started making a lot of noise. I had to pull off on the shoulder of the interstate and shut down engine. Waited for 5 minutes and restarted engine but the warning light remained on. Fortunately, I was near an exit and limped to my maintenance provider. Their diagnosis was that the oil pump had failed and it was providing no oil pressure at all. They also said that there was an existing recall #23V905000 that pertained to this failure of the oil pump. I then contacted Ford and was told that my VIN number was not linked to the recall number because my car has a manual transmission. It is obvious that the recall is due to an engine oil pump failure and that has absolutely nothing to do with either a manual or automatic transmission.
The contact owns a 2017 Ford Focus. The contact stated that the vehicle was idling very rough. The contact stated that while idling, the vehicle shuddered and jerked significantly, and the vehicle stalled. The vehicle was able to restart. Additionally, the contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was able to pull into a parking lot. The contact was able to restart the vehicle with assistance. The contact stated that the check engine warning light had illuminated several times. The vehicle was taken to AutoZone, where diagnostic trouble codes related to a stuck canister purge valve were retrieved. Additionally, the vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and the engine mount needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Car was experiencing symptoms similar to past incidents when it needed service on the transmission. Shaking, vibration when moving forward from a stop or slow down.
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The Check Engine Oil warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the VIN not being under recall. The vehicle was towed to the residence. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.
TCM transmission control module failed and im being told that my year isn't covered under a recall when other models are it left my family stranded untill I could limp my car home
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with oil pump failure. The contact was informed that the oil pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall repair or special warranty programs. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 107,000.
I was getting off of work to go home when I got on the main hwy my car just started to slow down and would not go over 10 mph and the speed limited on that hwy is 45 mph so I had to get off the road before I was hit from behind.
Engine light came on and couldn't do a reverse with 60k miles
Dear NHTSA Recall Division, I am writing to bring to your attention a safety and performance issue related to a potential defect in the EVAP canister purge valve of my 2017 ford focus, which may be linked to the previously issued recall for this component. The EVAP canister purge valve in my vehicle has become stuck in the open position, resulting in the engine burning an excessive amount of fuel. This has led to an overly rich fuel mixture, which has placed significant strain on the vehicle's catalytic converter. As a result, the converter is showing signs of damage, including clogging, rough idle, and potential stalling Given the severity of this issue, I am requesting that the NHTSA investigate the potential consequences of this defect and determine if the damage to the catalytic converter—stemming from the malfunctioning purge valve—should be addressed through an expanded recall. The defect appears to not only affect engine performance but could also present long-term risks to vehicle safety, including the possibility of unexpected stalling while driving. I respectfully ask for guidance on the appropriate steps to take in order to address this matter, including whether additional recalls or safety measures will be initiated to cover the catalytic converter damage caused by the faulty EVAP canister purge valve. Additionally, I would appreciate any further instructions on how to proceed with obtaining repairs or replacements for the defective parts. Thank you for your atten
The contact owns a 2017 Ford Focus. The contact stated while at a stop, the vehicle stalled. The contact attempted to depress accelerator pedal, but the vehicle failed to accelerate. The check engine warning light was illuminated. The vehicle was driven to the dealer to be diagnosed. The vehicle was diagnosed with evaporative canister failure. The vehicle was repaired five additional times after the first failure; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,459.
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted and the vehicle jerked abnormally with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance The approximate failure mileage was 81,000.
The contact owns a 2017 Focus Focus. The contact stated that while operating the vehicle the transmission had malfunctioned and the vehicle did not properly change gears causing the speed to suddenly reduce and the vehicle experienced a loss of automotive power. Also, the vehicle would not drive in reverse and the message "Transmission Overheating" was displayed. The contact indicated that the failures were intermittent. The vehicle was taken to the local dealer who was unable to determine the cause of the failures and the vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V845000(POWER TRAIN). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 150,000.
The contact owns a 2017 Ford Focus. The contact stated while driving approximately 25-35 MPH, the oil pressure warning light illuminated. The contact pulled over and waited for a while before restarting the vehicle. The contact stated that the vehicle failed to accelerate as intended while depressing the accelerator pedal after driving a short distance. The oil pressure warning light illuminated again. The vehicle was towed to dealer where it was diagnosed with oil pump failure. The vehicle was not repaired due to the cost and remained with the dealer. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
The contact owns a 2017 Ford Focus. The contact stated while driving on the highway at various speeds, the vehicle would not shift properly, the transmission would make a loud scooting vibration sound, and it was very evident that the transmission struggled to get into the next gear. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission was faulty and needed to be replaced. The contact stated that the transmission was replaced under warranty on two occasions, and out of pocket on the third occurrence, this was now the fourth incident where the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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