PURCHASED CAR NEW FROM DEALERSHIP. AT 14,500 MILES (APPROX.) GOING DOWN FREEWAY CAR ACCELERATED BY ITSELF AND WOULD NOT IDLE DOWN. WHEN IN PARK, RPM'S WERE BETWEEN 3000 AND 4000 AND REMAINED THAT WAY. PARKED CAR AT DEALERSHIP, WHEN THEY CHECKED IT, THEY COULD NOT DUPLICATE. RECEIVED CAR BACK AND EVERYTHING WAS FINE UNTIL 29015 MILES AND SAME THING HAPPENED. GOING DOWN FREEWAY, THE CAR ACCELERATED UP TO 85 MPH ON ITS OWN AND WOULD NOT IDLE DOWN. WHEN IN PARK, RPM'S WERE BETWEEN 3000 AND 4000 AND WOULD NOT GO DOWN. EXITED FREEWAY NEVER PUTTING MY FOOT ON GAS PEDDLE. WAS GOING DOWN 5 LANE HWY. AT 55 MPH WITH FOOT ON BRAKE CONSTANTLY. PULLED INTO PARKING LOT A POLICEMAN WAS STANDING THERE. I ASKED HIM TO COME OVER TO LOOK AT ISSUE. HE THOUGHT MY FOOT WAS ON GAS. I THEN OPENED MY DOOR AND HUNG MY FEET OUTSIDE OF THE CAR. HIS STATEMENT WAS "'THIS CAR IS DANGEROUS''. I TOOK VIDEO SHOWING RPM'S AT 3500 AND SPEED ODOMETER AT ZERO. TOOK CAR TO DEALERSHIP, DROPPED OFF FOR WEEKEND. WHEN THEY CHECKED THE CAR ON MONDAY MORNING THEY COULD AGAIN NOT DUPLICATE IT. THEY KEPT THE CAR FOR FIVE DAYS, NUMEROUS PEOPLE DRIVING THE CAR BUT COULD NOT DUPLICATE IT. THEY TELL ME IF THEY CANNOT DUPLICATE IT THEY CANNOT DO ANYTHING ABOUT IT EVEN THOUGH I HAVE THE VIDEO. I LOVE THE CAR BUT I TAKE MY LIFE IN MY HANDS WHEN I DRIVE IT AND I STILL OWE QUITE A BIT OF MONEY ON IT. WHAT RECOURSE DO I HAVE...PLEASE HELP!
2017 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
TRANSMISSION STUTTERS OR SLIPS, ESPECIALLY NOTICEABLE WHEN TURNING A CORNER. SOMETIMES DOESN'T CORRECTLY DOWNSHIFT. CAR ROLLS FORWARD WHEN IN REVERSE AND ROLLS BACKWARDS WHEN IN DRIVE.
THERE IS A SHUDDER AND LOSS OF POWER WHEN ACCELERATING FROM A STOP IN THE 2017 FORD FOCUS S WITH MANUAL TRANSMISSION. THERE IS EXCESSIVE JERKINESS WHEN ATTEMPTING TO ACCELERATE FROM A STOP AND AT LOW SPEEDS, FROM AROUND 0-25 MILES PER HOUR. THIS IS A SAFETY ISSUE AND AN APPARENT PLAGUING ISSUE IN THE FORD FOCUS FROM AT LEAST THE 2015 MODEL. THERE HAVE BEEN NUMEROUS TIMES WHEN I HAVE NEARLY BEEN CAUGHT IN TRAFFIC MAKING A LEFT HAND TURN BECAUSE OF UNRESPONSIVENESS TO THE POWER GOING TO THE WHEELS; THERE HAVE BEEN EVEN MORE FRUSTRATED DRIVERS BEHIND ME WHEN TRYING TO GET GOING FROM A STOP. ADDITIONALLY, THE CAR SEEMS TO WANT TO STALL AFTER COLD START AFTER WORK AND DRIVING ABOUT 2000 FEET TO THE TRAFFIC LIGHT (SO THIS WOULD BE THE SECOND TIME THE VEHICLE WAS STARTED, ABOUT 6-9 HOURS FROM FIRST COLD START OF THE DAY). I'VE HAD TO PRESS ON THE ACCELERATOR WHILE THE CAR WAS IN NEUTRAL ON MULTIPLE OCCASIONS TO KEEP THE CAR IDLING. IT HAS THE SAME SHUDDERING FEELING, WITHOUT THE JERKINESS OF THE TRANSMISSION, WHILE WAITING AT THE TRAFFIC LIGHT. THE ISSUE OF THE FEELING OF WANTING TO STALL GOES AWAY WITH ABOUT 5 MINUTES OF DRIVING. THE JERKINESS AND SHUDDERING OF THE TRANSMISSION IS CONSTANT. PASSENGERS ARE QUICK TO GET MOTION SICKNESS WHEN RIDING IN THE VEHICLE.
THE 2017 FORD FOCUS S WITH UNDER 26,000 MILES HAS A STEERING ISSUE. THE STEERING WHEEL GETS STUCK AND IS HARD TO STEER, WON'T RETURN TO NEUTRAL POSITION WITHOUT BEING FORCED BACK, AND IS UNSTABLE AT MID AND HIGH SPEEDS. THERE IS A SOUND THAT IS STARTING TO PRESENT ITSELF, SIMILAR TO A ROOFER HAMMERING NAILS, THAT COMES FROM THE PASSENGER SIDE FRONT WHEEL AT LOWER SPEEDS. FIRST NOTICED THE PROBLEM SUDDENLY WHEN PULLING OUT FROM MY STREET PARKING. THE STEERING WHEEL WAS STUCK IN ITS NEUTRAL POSITION, AND STEERING HARD TO THE LEFT THERE WAS A POP WHEN THE STEERING WHEEL RELEASED FROM ITS NEUTRAL POSITION. PRIOR TO THIS EVENT AND SUBSEQUENT STEERING ISSUES, WHEN EXITING THE HIGHWAY AT 15-25 MILES PER HOUR, THERE WAS A ROLLING AND SWIRLING SENSATION GOING INTO THE TURN, ALMOST LIKE SOMETHING WAS NOT ENTIRELY CONNECTED IN THE FRONT END OF THE VEHICLE. THIS SLIGHTLY DETECTABLE ISSUE WAS NOTICED 100% OF THE TIME, EACH TIME I EXITED THE FREEWAY. IT FELT LIKE I WAS LOSING CONTROL OF THE VEHICLE AS THE CAR ENTERED AND EXITED THE TURN, WHICH WAS NOT ATTRIBUTABLE TO TIRE SLIPPAGE. FELT LIKE IT WAS FROM THE SUSPENSION.
I AM HAVING ISSUES AS STATED BY OTHERS WITH MY CAR HESITATING. I GO TO PUT MY FOOT ON THE GAS AND THE CAR WILL HESITATE START SHAKING AS IT SHIFTS FROM FIRST TO SECOND GEAR. SOMETIMES THE CAR WILL EVEN FEEL LIKE IT IS STALLING OUT. I HAVE TAKEN IT TO THE DEALER AT LEAST TWO OR THREE TIMES AND EACH TIME THEY TELL ME THAT IS HOW THE TRANSMISSION IS SUPPOSED TO BE. I DO NOT BELIEVE THAT. WHEN I LOOKED THESE PROBLEMS UP THE PREVIOUS YEAR MODELS HAD THE SAME THINGS HAPPENING TO THEM. I WANT THIS RESOLVED BUT THEY KEEP PUSHING IT OFF. I HAVE CHILDREN WHO I TRANSPORT IN THIS CAR AND I FEEL THE VEHICLE IS UNSAFE! IT HAS BEEN HAPPENING SINCE IT HAD ONLY 3,000 MILES AND I ONLY HAVE 16,000 MILES ON IT CURRENTLY. ITS AN ONGOING PROBLEM THAT THEY WILL NOT FIX!
SHUDDERING WHILE ACCELERATING FROM FIRST TO SECOND GEAR IN AUTOMATIC TRANSMISSION. AT FIRST THIS ONLY HAPPENED ON OCCASION (APPROXIMATELY 6,600 MILES) AND I THOUGHT IT WAS BECAUSE I WAS RUNNING THE A/C IN THE CAR. IT PROGRESSIVELY GOT WORSE TO WHERE IT WAS OCCURRING CONSTANTLY. I TOOK IT INTO A FORD DEALER AND THEY "REPROGRAMMED" THE TCM. THAT LASTED ABOUT 3 WEEKS AND IT STILL CONTINUES TO THIS DAY. THIS MORNING WHILE DRIVING TO WORK ON THE FREEWAY AT 70 MPH, THE TRANSMISSION ACTED LIKE IT WAS IN NEUTRAL, I LOST ALL ACCELERATION AND THE RPM'S WENT UP TO 7000. I VERIFIED THAT THE CAR WAS IN DRIVE AND THAT IT WASN'T KNOCKED OUT OF GEAR. I CALLED FORD SERVICE AGAIN AND I AM TAKING THE CAR INTO SERVICE THIS AFTERNOON. THEY STATED THAT THE TCM NEEDS TO BE REPROGRAMMED AGAIN. THESE ARE THE SAME ISSUES THAT THE PREVIOUS FOCUS OWNERS REPORTED IN 2016 CARS AND OLDER. MY CAR HAS LESS THAN 18,000 MILES ON IT.
GAS PEDAL/THROTTLE STICKING CAUSING VEHICLE TO ACCELERATE WHEN DRIVING. ALSO, CAUSING VEHICLE TO REV HIGH WHEN AT IDLE AND DURING SHIFTS (PAST 4000RPM) CAUSING EXCESSIVE WEAR ON CLUTCH COMPONENTS.
REAR WINDSHIELD BUSTED WITHOUT ANY OBJECTS HITTING IT. I HAD JUST TURNED OFF THE REAR DEFROST AND REAR WINDSHIELD WIPERS, AND THE EDGES OF THE GLASS SHATTERED. I WAS DRIVING IN MOTION ON MY NEIGHBORHOOD STREET IN A STRAIGHT AHEAD PATH. IT WILL COST $200 FOR SOMEONE TO COME REPLACE IT.
THE ENGINE STALLS OUT WHICH IS DANGEROUS IN HEAVY TRAFFIC. THE VEHICLE WAS IN MOTION TRAVELING AT A SPEED OF 20 TO 258 MILES PER HOUR MERGING WITH TRAFFIC TRAVELING AT A SPEED NO MORE THAN 50 MPH AND NO LESS THAN 30 MPH, ON A MAJOR THOROUGH FARE STATE HIGHWAY 210 IN DOTHAN ALABAMA.
TRANSMISSION SHUTTERS AND JERKS WHEN ACCELERATING FROM A STOP OCCASIONALLY. IT IS THE SAME ISSUE THAT I HAD IN THE 2013 FOCUS WE OWNED BEFORE THIS ONE THAT WAS RECALLED AND REPLACED 3 TIMES BY 100K MILES. I BELIEVE THIS IS THE SAME ISSUE ALL TOGETHER AND UPON INVESTIGATION HAVE NO DOUBT THAT THIS WILL BECOME A RECALL ISSUE AS WELL. IT IS VERY DISTURBING TRYING TO ACCELERATE FROM A STOP AT AN INTERSECTION OR A PARKING LOT AND WONDER IF YOUR CAR IS GOING TO ACTUALLY ACCELERATE, BLOW THE TRANSMISSION, OR IF YOU ARE JUST GOING TO SHUTTER AND BE PART OF AN ACCIDENT BECAUSE OF IT. THIS ISSUE NEEDS TO BE ADDRESSED.
THE BRAKE MASTER CYLINDER IS ALREADY LEAKING. THE VEHICLE ONLY HAS 27000 MILES ON IT. IT SHOULD NOT HAVE GONE OUT FOR A LONG WHILE...AT LEAST 100000 MILES.
STEERING FAILED AND LOCKED UP WHILE DRIVING, ALMOST CAUSING AN ACCIDENT. THE VEHICLE WAS IN MOTION AT 35MPH ON A TOWN MAIN STREET, DURING A SLIGHT LEFT TURN. WHEN THE STEERING DID TURN VERY LITTLE IS WAS JUST A JERK, WITH IT LOCKING BACK UP, LEADING INTO ONCOMING TRAFFIC AND BEING UNABLE TO CORRECT THE CAR BACK INTO ITS LANE. WITH ALL OF AN.INDIVIDUALS STRENGTH AND AT 2MPH, THE CAR WAS ABLE TO BE DRIVEN INTO A CLOSE PARKING LOT AND PARKED.
CAR VIBRATES, LOSS POWER SOUNDS LIKE A TRUCK WHEN TAKING OFF FROM A TRAFFIC LIGHT OR STOP SIGN. NOTICE THE SMELL OF GASOLINE.
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND WAS RESTARTED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED PRIORITY FORD AT 757-583-3673 (LOCATED AT 7520 N MILITARY HWY, NORFOLK, VA 23518), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SHUDDERED WHEN ACCELERATING FROM A STOP AND THE TRANSMISSION WOULD NOT SHIFT PROPERLY OCCASIONALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (GREENWAY FORD, 9001 E. COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.
WHEN POWERTRAIN IS WARM AND VEHICLE IS ACCELERATING FROM A STOP, THERE IS A LOUD GRINDING SOUND, VEHICLE SHUDDERING AND VIBRATION, AND RESULTING ENGINE HESITATION AS THE TRANSMISSION SHIFTS FROM 1ST TO 2ND AND 2ND TO 3RD GEAR. OCCASIONALLY AT HIGHWAY SPEEDS (55-65 MPH) THERE IS A NOTICEABLE VIBRATION AND SHUDDERING AS THE VEHICLE MOVES INTO AND OUT OF OVERDRIVE GEARS. I HAVE TAKEN THE CAR TO THE DEALERSHIP THAT SOLD IT TO ME TWICE WITH CONCERN ABOUT THIS PROBLEM AND THE SERVICE TECH SAYS THEY ARE WAITING FOR FORD TO RECALL THE FAULTY COMPONENTS, AND THAT THIS IS A COMMON COMPLAINT.
'TAKATA RECALL' . MY 2017 FORD FOCUS HAS 42,600 MILES AND ABOUT 4 MONTHS AGO THE CAR STARTED TO SHAKE WHEN I WOULD ACCELERATE FROM IDDLE TO FIRST GEAR.
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE OPERATING THE VEHICLE WITH THE FUEL TANK HALF FULL, THE VEHICLE HESITATED AND NEARLY STALLED. THE VEHICLE WAS TAKEN TO BOB GILLINDHAM FORD(8383 BROOKPARK RD, PARMA, OH) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 22,000.
ENGINE STALLS AND YOU CAN HEAR A RATTLING NOISE WHEN PRESSING THE GAS PEDAL TO TAKE OFF IN TRAFFIC.
AFTER OWNING MY NOW 2ND FOCUS, ONLY TO GET OUT OF MY FIRST 2013 FORD FOCUS THAT HAD TRANSMISSION/INTERNAL CLUTCH, TO GET INTO A 2017 FORD FOCUS WHICH I LEARNED TODAY FOR THE 1ST TIME HAS THE SAME TRANSMISSION. BEFORE I MADE THE PURCHASE OF THE 17 ON JULY 1ST, 2017, I WAS TOLD THEY NO LONGER HAD THE DUAL CLUTCH INTERNAL AUTOMATIC TRANSMISSION, WHICH IS WHY I WAS WILLING TO TRADE THE 2013 FOCUS IN FOR THE 2017. MY CURRENT '17 ONLY HAD ABOUT 7600 MILES ON IT WHEN I STARTED FEELING THE CAR SHUTTER BETWEEN 1ST AND 2ND GEAR. THEN MORE RECENTLY BETWEEN 2ND AND 3RD GEAR. MY PREVIOUS VEHICLE HAD BEEN BACK TO OXMOOR FORD IN LOUISVILLE KY 6 TIMES FOR FIXES, WHICH THERE NEVER WAS A KNOWN FIX. MY CURRENT '17 IS IN FOR THE FIRST TIME. SAME ISSUES AS THE 13 YEAR MODEL. AS I DRIVE IT, IT CLINKS AND MAKES RATTLE NOISES IN ADDITION TO THE SHUTTERING. IT SOUNDS AS THOUGH THE TRANSMISSION IS GOING TO DROP OUT OF THE BOTTOM OF THE CAR. IT'S UNSAFE AND WILL CONTINUE TO GET WORSE AS TIMES GOES ON JUST AS MY 2013 DID. THE SALES MANAGER OF OXMOOR FORD IS WHO SOLD ME MY 2017 FORD FOCUS WHICH WAS ALL UNDER FALSE PRETENSES.
WHEN I ACCELERATE FROM THE STOP, OR ON A TURN, MY CAR SHAKES TREMENDOUSLY AS IF THE TRANSMISSION IS GOING TO TEAR ITSELF APART; THIS STARTED ABOUT A MONTH AND A HALF AGO. I AM CURRENTLY SERVING OVERSEAS, AND BOUGHT THIS BRAND-NEW VEHICLE THROUGH A MILITARY AUTO-SALES COMPANY FIGURING I WOULD HAVE A RELIABLE VEHICLE WHILE I AM AT THIS DUTY STATION, RATHER THAN BUYING A USED VEHICLE. BOY WAS I WRONG, EVERY TIME I AM ON THE ROAD, AND HAVE TO STOP FOR THE NUMEROUS TRAFFIC JAMS I AM IN, I FEAR THAT MY CAR IS GOING TO BREAK DOWN PERMANENTLY IN A TERRIFIC SPECTACLE; THANK YOU FORD, THANK YOU FOR TAKING WHAT MONEY I HAD FOR A MODEST VEHICLE...JUST TAKING IT.
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND MADE A CHOKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER (LYNN LAYTON FORD, 3300 US-31, DECATUR, AL 35603) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
VEHICLE BEGAN EXPERIENCING EXTREME SHUDDERING WHILE ACCELERATING UP TO 30 MILES PER HOUR. ONCE REACHING AROUND 60 MILES PER HOUR, VEHICLE DOES NOT WANT TO ACCELERATE ANY FURTHER, AND THE ENGINE WILL REV BEFORE DECIDING TO ACCELERATE.
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, 770-427-5531) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
WHILE TRAVELLING AROUND 20 TO 25 MPH IN THE LEFT HAND LANE OR A TWO LANE CITY STREET, THE CAR IN FRONT OF ME STOPPED TO MAKE A LEFT HAND TURN. I HAD PLENTY OF TIME TO STOP, HOWEVER, WHEN I DEPRESSED THE BRAKE PEDAL, THERE WAS NO RESISTANCE AND THE BRAKE PEDAL WENT DOWN TO THE FLOOR. I QUICKLY RELEASED AND DEPRESSED THE BRAKE PEDAL AGAIN WITH THE SAME RESULT. I TRIED TO AVOID THE VEHICLE BY TURNING TO MY RIGHT, BUT I WAS TOO CLOSE AND HIT THE RIGHT BACK BUMPER OF THE VEHICLE IN FRONT OF ME, CAUSING EXTREME DAMAGE TO THE FRONT LEFT SIDE OF MY CAR. THE INSURANCE COMPANY TOTALLED THE CAR.
I WANT TO CONTINUE WITH THE COMPLAINTS ON SHUDDERING WHEN ACCELERATING FROM A COMPLETE STOP. I DRIVE FOR UBER/LEFT AND IT'S VERY UNNERVING WHEN I HAVE A RIDER AND THIS HAPPENS. I CAN'T ACCELERATE SAFELY THROUGH AN INTERSECTION BECAUSE OF THE SHUDDERING SOUNDS LIKE THE WHOLE CAR IS GOING TO BREAKDOWN. PLEASE PLEASE CALL FOR A RECALL ON THIS MATTER.
MY 2017 FORD FOCUS SE HAS A REALLY BAD HESITATION WHEN SHIFTING THROUGH GEARS, IT WILL ROLL BACKWARDS ON HILLS AFTER COMING TO A COMPLETE STOP. VERY HORRIBLE SHUDDERING AND VIBRATION IN FRONT END. CLUNKING AND CHATTERING WHEN DRIVING. SLOW RESPONSE WHEN ACCELERATING. I FEEL LIKE MY CAR HAS TO SEARCH FOR THE GEAR SOMETIMES. RPM WILL RISE AND LOWER WEIRDLY WHEN SHIFTING. THERE IS NO RECALL ON THIS PARTICULAR MODEL AND YEAR YET BUT I THINK THERE SHOULD BE JUST LIKE THE OLDER FOCUS'S. THIS WAS ALL IN MOTION UNDER NORMAL DRIVING CONDITIONS. I'VE TRIED TAKING TO DEALER BUT THEY SAY NO RECALL YET!!!! IT HAS BEEN HAPPENING FOR QUITE SOME TIME, FEELS TO GET WORSE.
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE CLUTCH PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ORDER TO OPERATE THE VEHICLE, THE CLUTCH HAD TO BE MANUALLY PULLED BACK UP. THE VEHICLE WAS TAKEN TO KLABEN FORD LINCOLN, INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,026. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS IDLING, THE SUN ROOF SPONTANEOUSLY SHATTERED. THERE WERE NO INJURIES. THE FAILURE OCCURRED WITHOUT WARNING. BOB MAXEY FORD INC. (1833 E JEFFERSON AVE, DETROIT, MI) WAS CONTACTED, BUT DID NOT ASSIST SINCE THE SUN ROOF WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST SINCE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 14,500.
TRANSMISSION SLIPPING @ TAKE OFF,WHILE DRIVING. IT STALLED BETWEEN SPEED @ 18MPH AND 35MPH
CAR HESITATES AND SHAKES AT ACCELERATION CAUSING RISK OF ACCIDENT. IT JUMPS WHEN GOING FROM A STOPPED OR SLOW POSITION TO GIVING IT GAS. IT WAS IN MOTION WHEN I TRIED TO PASS ANOTHER VEHICLE AND ANOTHER CAR WAS COMING HEAD ON. MY CAR WOULD NOT GO DUE TO THE ENGINE SHAKING. IT WILL DO THE SAME THING AT A STOP SIGN AND YOU GIVE IT THE SLIGHTEST AMOUNT OF GAS. WORSENS AS IT HEATS UP.
WHEN ATTEMPTING TO SHIFT INTO FIRST GEAR THE CLUTCH WAS DEPRESSED AND DID NOT RELEASE LEAVING THE CAR TO COAST TO A STOP IN NEUTRAL. THIS OCCURRED IN A PARKING LOT, WHILE TRAILING >5 MPH PULLING BACK ON THE CLUTCH DID NOT RELEASE IT AND VERTICAL WAS TOWED WITH IT STILL FULLY DEPRESSED . LUCKILY THIS ISSUED HAPPENED IN A SAFE LOCATION, BECAUSE THIS ISSUE RESULTED IN FULL LOSS OF POWER BEING SENT TO THE WHEELS.
TL* THE CONTACT OWNS A 2017 FORD FOCUS. AFTER PULLING INTO HER OFFICE PARKING LOT, THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. SUDDENLY, THE VEHICLE BEGAN TO ROLL FORWARD AND STRUCK A STONE WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED MINOR DAMAGE AND DID NOT NEED TO BE TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,000.
CLUTCH PEDAL STUCK TO THE FLOOR FOR THE SECOND TIME WHEN DRIVING. WAS DRIVING ABOUT 46 MPH AND SHIFTED TO 5TH GEAR AND THE CLUTCH WENT HALF WAY TO THE FLOOR WITHOUT RETURNING... TRIED TO PRESS IT IN AGAIN AND IT WENT ALL THE WAY TO THE FLOOR AND STAYED. HAD TO PULL OVER AND POP CAR OUT OF 5TH GEAR AND COULD NO LONGER MOVE AGAIN. HAVING CAR TOWED IN AND FORD WILL LOOK AT CAR FOR THE SECOND TIME. THIS WAS VERY DANGEROUS AGAIN BECAUSE CARS WERE BEHIND ME TAILGATING AND I COULD HAVE BEEN HIT WHEN PULLING OVER WITHOUT ANY POWER TO MOVE OUT OF THE WAY. PLEASE PLEASE CHECK INTO THIS ASAP. COUNTLESS OTHER FOCUS RS OWNERS HAVE HAD THE SAME ISSUE!
2017 FORD FOCUS SHUDDERS AND CLUNKS WHEN ACCELERATING FROM A STOP. CAR SHUDDERS SO HARD THAT IT FEELS LIKE TRANSMISSION IS FALLING OUT OF CAR. TOOK IT BACK TO BILL ESTES FORD WHERE I PURCHASED CAR AT 5000 MILES AND THEY KEPT IT FOR TWO DAYS AND SAID IT WAS NORMAL AND OPERATING WITHIN SPECIFICATIONS. CAR CONTINUED SHUDDERING PROBLEMS AND THEN I TOOK IT TO TOM WOOD FORD AND WAS TOLD IT WAS NORMAL AND TO JUST KEEP DRIVING IT. THEN TOOK IT TO DON HINDS FORD AND WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE ALL FOCUS MODELS HAVE THE PROBLEM. I THEN TOOK IT TO PEARSON FORD WITH ABOUT 10,000 MILES ON IT AND THEY REPROGRAMMED THE LEARNING MODULE. I WAS TOLD AGAIN THAT THEY ALL FOCUS HAVE THE PROBLEM AND THEIR OPTIONS TO FIX IT IS LIMITED BY FORD CORPORATE. CAR CONTINUED TO SHUDDER AND CLUNK ON ACCELERATING. TOOK IT BACK TO PEARSON FORD WITH 13000 MILES AND THEY REPROGRAMMED TRANSMISSION CONTROL, PCM AND ADAPTIVE LEARNING MODULE. CAR SHUDDERING WAS LESS FOR ABOUT 4 DAYS. NOW WITH 15000 MILES THE SHUDDERING AND CLUNKING IS WORSE THAN EVER AND SHUDDERING IS OCCURRING AT ACCELERATING FROM A STOP OR WHILE ACCELERATING AT HIGHWAY SPEED. THE PROBLEM SEEMS TO BE THAT THE DEALERS ARE BEING TOLD BY FORD CORPORATE TO SAY IT'S NORMAL TO SHUDDER AND CLUNK. CLASS ACTION SUIT FOR FORD FOCUS TRANSMISSION/CLUTCH PROBLEMS DID NOT INCLUDE 2017 MODELS ONLY UP TO 2016 EVEN THOUGH THE 2017 MODELS HAVE THE SAME TRANSMISSION/CLUTCH.
UNSAFE CONDITION: WHILE DRIVING AND ACCELERATING UPON SHIFTING THE ENGINE WILL CONTINUE TO ACCELERATE RIGHT TO THE REDLINE THERE IS NO CONTROL OF THE THROTTLE AT THIS POINT ALSO TRAVELING DOWN THE HIGHWAY I CAN STEP IN ON THE CLUTH AND RELEASE THE THROTTLE AND THE ENGINE WILL ACCELERATE OR MAINTAIN ITS RPM SPEED YOU CAN SHIRT TO NEUTRL AND COAST TO THE CURB AND IT WILL MAINTIN THE ENGINE SPEED WHEREVER IT DECIDES ON AGAIN THERE IS NO CONTROL OF THE THROTTLE I HAVE BEEN TO THE FORD DEALER TWICE NOW 1ST TIME THEY COULD NOT DUPLICATE SECOND TIME AGAIN THEY COULD NOT DUPLICATE THEY HANDED ME A SHEET STATING IT WAS NORMAL FOR THE ENGINE RPM TO MAINTAIN FOR A FEW SECONDS DURING SHIFT TO EASE THE SHIFTING AND MATCHING OF TRANSMISSION SPEED THIS IS AN UNSAFE CONDITION, WHEN YOU RELEASE THE THROTTE IT SHOULD CLOSE IMMEDIATLY AND RPM SHOULD RETURN TO BASE IDLE. I HAVE BEEN AN ASE CERTIFIED MASTER AUTO AND TRUCK TECHNICIAN FOR 33 YEARS. I HAVE SIT DOWN WITH THE SERVICE MANAGER AND THE GENERAL SALES MANAGER AND I DONT THINK FORD MOTOR COMPANY OR THE DEALER IS TAKING THIS MATTER SERIOUSLY SOMEONE IS GOING TO GET HURT HERE PLEASE HELP
CLUTCH PEDAL LOSES PRESSURE/SPRING AND GOES TO FLOOR LEAVING VEHICLE IN GEAR AND VEHICLE STALLS WHEN DRIVING - DID THIS ON A HIGHWAY TWICE WHEN ATTEMPTING TO SHIFT GEARS. VERY DANGEROUS AS IT ALMOST CAUSED A BAD ACCIDENT ON THE HIGHWAY AT ALMOST 70MPH. VEHICLE LUCKY MADE IT TO THE SIDE OF THE ROAD COSTING IN AFTER STALLING WHEN CLUTCH WOULD NOT RETURN TO ITS NORMAL STATE. DEALERSHIP NOT ABLE TO REPRODUCE ISSUE BUT ISSUE IS INTERMITTENT AND I FEAR IT COULD CAUSE A SERIOUS ACCIDENT AS IT CAUSES THE CAR TO STALL WHEN THE CLUTCH GOES TO THE FLOOR AFTER LOSING PRESSURE ALL OF A SUDDEN WHEN VEHICLE IS STILL IN GEAR - IT WILL STALL OUT. SEEMS TO BE A POPULAR ISSUE AMONG MANY OTHER 2016-2017 FORD FOCUS RS VEHICLES. OTHERS REPORTED ISSUE WAS FINALLY RESOLVED BY REPLACING MASTER AND SLAVE CLUTCH CYLINDERS. SIMPLY BLEEDING LINES AND/OR REPLACING CLUTCH AND/OR FLYWHEEL DOES NOT RESOLVE ISSUE. FORD NEEDS TO RESEARCH AND ISSUE A RECALL ASAP AS THIS IS LIFE THREATENING BECAUSE THE VEHICLE WILL STALL OUT WHEN THIS OCCURS.
STOPPED AT TRAFFIC SIGNAL, BEGAN ACCELERATION AND VEHICLE BECAME SLUGGISH AND CLUNKY, REVVED HIGH AND WOULD NOT SHIFT PROPERLY. SHIFTED IN AND OUT OF GEAR WITH PERIODS OF PROLONGED HESITATION. TRANSMISSION FAULT SERVICE NOW WARNING SOUND AND DISPLAY. CAME TO A STOP AT THE NEXT SIGNAL AND CAR LURCHED FORWARD IN SEVERAL JUMPING MOTIONS AND WAS DIFFICULT TO CONTROL BEFORE COMING TO A COMPLETE STOP. CAR HAS 5900 MILES WHEN THIS OCCURRED. CAR TOWED TO DEALER WHERE PURCHASED, SERVICE "CLEARED CODES, PERFORMED ADAPTIVE LEARN AND TEST DRIVE, CODE P2701-TCM STATES TO REMOVE CLUTCH AND INSPECT FOR WEAR" WHICH WAS NOT DONE. SERVICE FOUND VEHICLE NOW IS "OPERATING AS DESIGNED" AT THIS TIME. IF CODE RETURNS TECH WILL REMOVE CLUTCH FOR FURTHER DIAGNOSIS. PICKED UP VEHICLE AND WITHIN 20 MILES DRIVING SAME CODE RETURNED AND SYMPTOMS WERE WORSE THAN 1ST TIME, NOW WITH 5980 MILES ON VEHICLE. THE VEHICLE WAS IN MOTION WHEN THESE PROBLEMS OCCURRED AND WAS VERY DANGEROUS WHILE DRIVING AS THERE WAS NO CONTROL OVER ACCELERATION, SHIFTING OR STOPPING. VEHICLE WAS TOWED BACK TO THE DEALERSHIP FOR SERVICE AT TIME OF WRITING THIS DESCRIPTION.
JANUARY 2018 I WAS STOPPED AT A RED LIGHT (SR 99- LAKE STEVENS, WA / SPEED LIMIT 55 MPH) WHEN I WAS REAR ENDED BY A HYUNDAI ELANTRA TRAVELING ABOUT 45 MPH, I WAS STRUCK FROM THE REAR AND PUSHED INTO THE CAR IN FRONT OF ME (NISSAN PATHFINDER). HOWEVER, MY AIRBAG DID NOT DEPLOY AFTER THE REAR (1ST) OR THE FRONT (2ND) IMPACT.THE DAMAGE TO MY VEHICLE WAS EXTENSIVE ($10K). AS A RESULT FROM THE ACCIDENT I AM CURRENTLY IN CARE FOR MULTIPLE DISC BULGES IN THE CERVICAL SPINE.
DRIVING CAR , CHECK ENGINE LIGHT CAME ON AT 5800 MILE, SCAN TOOL STATED CODE P0340 AND P0344, REPLACE CAM SENSOR. CLEAR CODES, DROVE CAR 3 DAYS 5980 MILE ,CHECK ENGINE FLASH COUPLE TIME AND STAY ON STARTED SMELL OIL AND SOUND LIKE IT WAS MISFIRING, SCAN IT AGAIN AND IT SAID CODE P0340 AND P0344, CALLED DEALER BOB BELL FORD GLEN BURNIE MD. TOLD ME NEXT OPENING FOR APPOINTMENT WOULD BE WEEK 1/2 , I SAID OK. TOOK CAR THERE, THEY CALLED AND SAID THERE A HOLE IN PISTON # 4 , NEED NEW ENGINE AND NOT COVER UNDER WARRANTY BECAUSE OF MODIFICATION, I ASK WHAT MODIFICATION AND THEY SAID CALL FORD MOTOR, WE DON'T HAVE ANY PAPER WORK. CALLED FORD MOTOR CUSTOMER SERVICE , THEY SAID CALL BOB BELL. COMPLETE RUN AROUND.
DRIVING DOWN INTERSTATE 97 AT 65 MPH SHIFT TO 6 GEAR AND CLUTCH PETAL STUCK TO FLOOR, SMELL OF CLUTCH BURNING , PULLED TO SIDE OF ROAD TURNED CAR OFF. REACH DOWN AND TRY TO PULL CLUTCH PETAL BACK UP AND IT WOULD NOT COME BACK UP. WAITED 30 MIN, TRY AGAIN, COULD NOT PULL IT UP. CALL FOR TOW TRUCK.. CALL BOB BELL FORD SERVICE DEPT. THEY STATED IT A WEAR PART AND IT WAS NOT COVER BY WARRANTY, I TOLD THEM WITH ONLY 1896 MILES ON IT, THEY STATED AGAIN IT A WEAR PART. I CALL FORD CUSTERMER SERVICE AND THEY GAVE ME A COMPLAINT NUMBER AND GOT BACK WITH ME AND THEY SAID NOT COVERED IT A WEAR PART.
CAR FAILS TO SHIFT INTO GEAR WHEN ACCELERATING, CAR WILL NOT 'GO' IN SOME INSTANCES WHEN THE GAS PEDAL IS PUSHED, 'GRINDING' NOISE COME FROM ENGINE WHEN SHIFTING GEARS, WILL HESITATE OR 'SHUDDER' WHEN YOU ACCELERATE, RPM'S WILL GO VERY HIGH IN THE 7000 RANGE BEFORE SHIFTING INTO GEAR, WILL FAIL TO GO INTO GEAR WHEN SHIFTING FROM REVERSE TO DRIVE AND CAR WILL CONTINUE TO ROLL BACKWARDS UNTIL YOU STOP AND IT FINALLY FINES A GEAR. HAVE PULLED OUT FROM A SPOTLIGHT, 4-WAY OR FROM A PARKING LOT AND CAR WOULD NOT GO. THIS HAS CAUSED US TO ALMOST BE REAR-ENDED SEVERAL TIMES. THIS HAS HAPPENED TO BOTH MY HUSBAND AND I. HAD TO PULL OVER ON THE SHOULDER OF AN ENTRANCE RAMP WHEN ATTEMPTING TO GET ON HIGHWAY BECAUSE THE CAR WOULD NOT SHIFT AND GO. THIS ISSUES ARE A HAZARD AND WE HAVE TAKEN IT IN 3 TIMES TO TWO DIFFERENT DEALERSHIPS AND THEIR RESPONSE IS THEY CAN'T DUPLICATE THE CONCERN. WE BOUGHT THE VEHICLE AT THE OF MARCH 2017 BRAND NEW AND IT HAS BEEN IN THE SHOP AND NOT IN OUR POSSESSION FOR A TOTAL OF 25 DAYS SO FAR. WE WILL NO LONGER PUT OUR CHILDREN IN THIS CAR FOR THE FEAR OF BEING INJURED OR KILLED. DEALERSHIP HAS NEVER PROVIDED US ANY TYPE OF PAPERWORK AND WE HAVE A CURRENT CASE WITH CORPORATE, BUT THEY REFUSE TO HELP IN ANY WAY UNTIL THEY GET A DIAGNOSIS OF SOME KIND.
AS I AM DRIVING AND THE CAR WANTS TO SHIFT GEARS THE TRANSMISSION SLIPS A BIT. THERE IS A LAG FOR THE TURBO TO KICK IN. WHEN STOPPED AT A STOP LIGHT THE ENGINE TURNS OFF WHICH IS NORMAL, BUT WHEN YOU LET GO OF THE BRAKE FOR THE ENGINE TO START BACK UP, THE CAR JUMPS AS IT I JUST PUSHED THE GAS PEDDLE. THIS RECENTLY HAS STARTED TO HAPPEN. I BROUGHT THIS TO THE ATTENTION OF A DEALERSHIP WHERE MY CAR IS SERVICED BUT THEY CAN'T FIND THE ISSUE AS TO WHY.
WHILE DRIVING THE CAR ON I395 SOUTH, THE CAR SUDDENLY STALLED AND WOULDN'T NOT START BACK UP. HAD IT TOWED TO THE CLOSEST FORD DEALER AND IT TURNED OUT TO BE A FUEL BUMP FAILURE.
THE CROSS TRAFFIC ALERT SYSTEM IS NOT WORKING CORRECTLY, THE DEALER HAS HAD THE CAR FOR A MONTH AND A HALF, FORD TOLD THE DEALER THEY NEW THE PROBLEM BACK IN FEBURARY 2017, I BOUGHT THE CAR IN JUNE 2017, THIS IS A SAFETY ISSUE FOR THE CAR AND FORD TOLD THE DEALER THAT THEY TURNED OFF THIS FEATURE FOR AN UNKNOWN REASON, I PAID FOR THIS EXTRA FEATURE AND THEY STILL SOLD THE CAR KNOWNING THIS FEATURE WASN'T WORKING
THE LEFT REAR TIRE LEANS IN AT TOP 2-3 DEGREES. DEALER CHECKED, IT SHOWED OUT OF CAMBER/ALIGNMENT, BUT WAS "WITHIN SPECS". AT UNDER 1200-MILES, TIRE IS ALREADY SHOWING UNEVEN INSIDE TREAD WEAR. DEALER KNOWS BUT REFUSES TO CORRECT IT UNLESS FORD AUTHORIZE. I FOUND THIS ON FORD WORLD; "FORD MOTOR COMPANY TOLD DEALERS THAT THEY MAY NEED TO REPLACE THE REAR UPPER CONTROL ARMS ON FORD FOCUS MODELS. THE MODELS INCLUDE: FOCUS SEDAN SE SERIES, WAGON, ZX3 AND ZX5 SERIES. ACCORDING TO FORD, CONSUMERS HAVE BEEN EXPERIENCING MORE THAN NORMAL WEAR TO THE INSIDE OF THE REAR TIRE(S). SHOULD OWNERS EXPERIENCE SUCH A CONDITION, THEN THEY SHOULD BRING THEIR VEHICLE IN TO A FORD OR LINCOLN MERCURY DEALERSHIP FOR A POSSIBLE ADJUSTMENT. FORD WILL CHECK THE REAR CAMBER AND, IF POSSIBLE, MAKE AN ADJUSTMENT. IF AN ADJUSTMENT TO THE VEHICLE'S REAR CAMBER IS NECESSARY BEYOND THE NEGATIVE END OF SPECIFICATION, THEN THE DEALERSHIP WILL NEED TO SOURCE REPLACEMENT REAR UPPER CONTROL ARM(S)." THE FORD MOTOR COMPANY PARTS SERVICE KIT REQUIRED FOR THIS REPLACEMENT IS 3S4Z-1A154-AA. FORD WILL PERFORM THE REPLACEMENT OF PARTS UNDER PROVISIONS OF THE BUMPER TO BUMPER WARRANTY UNDER TSB T31305. THIS IS CONSIDERED A "SILENT RECALL" WHERE UPON FORD MAY NOT NOTIFY OWNERS OF THIS CONDITION. OWNERS SHOULD CONTACT (313-322-3000) AT FORD WORLD HEADQUARTERS OR CLICK HERE FOR A FORD EXECUTIVE ASSIGNED TO YOUR AREA."
A/C VENTILATION IS PRODUCING A MUSTY/ MOLDY SMELL, I HAVE OWNED THE CAR FOR ONLY 4 MONTHS, THE ODOR IS STRONG, AND MAY BE DANGEROUS AS MOLD GROWTH MAY SEEP THROUGH VENTS AND INTO ONES AIRWAYS. I AM CONCERNED FOR MY HEALTH, ALONG WITH WHO EVER ENTERS THE VEHICLE. PLEASE INVESTIGATE THIS FURTHER. INTERNET RESEARCH AS ALLOWED ME TO VIEW VARIOUS IDENTICAL CASES WITH MOLD ODOR & A/C VENTS ON FORD VEHICLES, THERE MIGHT BE AN ISSUE AT FORD MANUFACTURERS. THE ISSUE MAY OCCUR AT ANY TIME BUT IS MORE PROMINENT WHEN TURNING ON THE A/C.
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED, THERE WAS ABNORMAL NOISE COMING FROM THE VEHICLE AND IT FAILED TO PROPERLY SHIFT WHEN DRIVING UP AN INCLINE. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED HESITATION WHILE BEING OPERATED ON AN INCLINE. THE VEHICLE WAS TAKEN TO LENIORE CITY FORD DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.
THIS WILL BE MY SECOND COMPLAINT, AS I HAVE A COMPLAINT # CAS-12526659-Q7S5M2 WITH FORD BUT I AM BEING TOLD THAT THIS IS HOW THE CAR IS. ACCIDENT WAITING TO HAPPEN. CAN NOT SEE SPEEDOMETER DURING DAYLIGHT HOURS OR DUSK OR DAWN.
THE TACHOMETER AND SPEEDOMETER HAVE A AUTO DIM AT NIGHT TIME . CAN NOT READ SPEEDOMETER AT DUSK OR DAWN WHEN DRIVING UNDER OVERHEAD LED STREET LIGHTS THAT LEAVE GLARE ON WINDSHIELD. AUTO DIMMER HAS NO ADJUSTMENT TO BRIGHTEN PAST CERTAIN BRIGHTNESS. LIGHTS IN OTHER FORD VEHICLES WORK DIFFERENTLY THEN FOCUS AS BOUGHT 2017 ESCAPE AND DOES NOT HAVE THIS PROBLEM
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 Ford Focus → · Every Focus year → · How the figures are calculated →