2014 Ford Focus complaints

I BACKED OUT OF A PARKING SPOT. WHEN I PUT THE CAR IN DRIVE, THE CAR ACCELERATED WITH OUT ME PUSHING THE GAS PEDAL, I ATTEMPTED TO STOP BY APPLYING THE BRAKE AND STRUCK ANOTHER CAR. THE BRAKES COULD NOT STOP MY CAR. *TR

WHEN IDLING OR BEGINNING TO ACCELERATE, THE CAR JUMPS. I DON'T KNOW IF IT IS A CLUTCH OR TRANSMISSION PROBLEM. THIS BEGAN THE FIRST WEEKEND I OWNED THE CAR, AUGUST 28, 2014. I WAS TOLD THAT THE ENGINE NEEDED TIME TO "GET USED" TO ME AS A DRIVER, AND THAT THIS IS A DOUBLE CLUTCH SYSTEM, BY THE FORD DEALER I BOUGHT THE CAR FROM. HE SAID IF IT CONTINUED, THEN BY ALL MEANS, SCHEDULE IT FOR REPAIR. IT CONTINUED TO HAPPEN, JUMP/JERK AT SLOW ACCELERATION. I BROUGHT IT TO THE FORD DEALERSHIP ON 12/12/14. I AM SCHEDULED TO HAVE THE CAR LOOKED AT ON 1/27/2015, THAT IS THE EARLIEST DATE THEY WOULD GIVE ME AFTER THE FORD DEALERSHIP INFORMED ME THAT THIS WAS A SPECIAL REPAIR AND THEY ONLY TAKE IN SO MANY FORD FOCUS CARS AT A TIME. THEY ALMOST TRIED TO TALK ME OUT OF SCHEDULING THE APPOINTMENT, THE CLERK SAID THERE WERE NO AVAILABLE APPOINTMENTS AND THEY WOULDN'T BE SCHEDULING ANY MORE FOR AT LEAST IN TO FEBRUARY. I WAS PERSISTENT. *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

TRANSMISSION IS VERY SPORADIC WHEN STARTING FROM A LIGHT. CARS JUMPS FROM FIRST GEAR TO 3RD AND BACK TO SECOND. IT IS HAVING A DIRECT IMPACT ON DRIVING OF THE VEHICLE. I HAVE CONTACTED THE DEALER AND I WAS TOLD FORD ENGINEERING HAS HAD SOME DIFFICULTY IN GETTING THE TRANSMISSION TO REACT EFFECTIVELY WITH THE COMPUTER TO MAKE THE SHIFTING SMOOTH. I NOW HAVE OVER 60,000 MILES ON MY VEHICLE - OUT OF WARRANTY AND THIS ISSUE SEEMS TO BE GETTING WORSE. *TR

THE CAR WILL LOOSE POWER WHILE PULLING INTO TRAFFIC; CAUSING THE CAR TO SLOW OR STOP WHILE MERGING OR PULLING INTO TRAFFIC, TRANSMISSION SLIPS, RPM'S HIGH WHILE STOPPED CAUSING CAR TO SPIN TIRES WHEN LETTING OFF THE BRAKE, CAR WILL SHUTTER, JERK AND STALL WHEN ACCELERATING AND LOST OF POWER. ELECTRICAL - LOW GAS WARNING LIGHT AND GAS GAUGE ISN'T CONSISTENT, MILES TO EMPTY WILL DROP 3 TO 5 MILES WITHOUT WARNING WITHIN 1/2 MILE OR SO. RETURNED CAR TO DEALER AND WAS TOLD NOTHING IS WRONG WITH IT, THEY DIDN'T TAKE IT OUT FOR A TEST DRIVE. SECOND APPOINTMENT HAS BEEN MADE WITH ANOTHER FORD DEALER. VARIOUS COMPLAINTS HAVE BEEN MADE BY OTHER DRIVERS OF THIS CAR TO VARIOUS WEBSITES AND WORD OF MOUTH; AND TO FORD WITH NO SOLUTION. *TR

I BOUGHT THIS CAR BRAND NEW. I'M A SINGLE MOM WITH A TIGHT BUDGET SO I WAS LOOKING FOR A VERY DEPENDABLE CAR. I STARTED NOTICING ACCELERATION PROBLEMS AFTER THE FIRST FEW WEEKS OF BUYING THE CAR. WHEN I WOULD GO DRIVE UP THE RAMP ON TO THE FREEWAY, I WASN'T ABLE TO SPEED UP WITH THE FLOW OF TRAFFIC. THIS CAUSED EXTREME SAFELY ISSUES AS DRIVERS WOULD HONK AND GET BACKED UP BECAUSE I WASN'T ABLE TO ACCELERATE. I ALSO NOTICED A CLICKING SOUND WHEN WITHIN THE FIRST FEW SECONDS OF ACCELERATING AFTER A STOP. IT SOUNDED LIKE SOMETHING WAS LOOSE OR BROKEN IN THE ENGINE. MY MOM CAME TO VISIT AFTER 2 MONTHS OF HAVING THE CAR. SHE DROVE THE CAR AND SAID THIS DOESN'T SEEM RIGHT, TAKE IT IN. SO I BROUGHT IT TO MY FORD DEALER. I SAID THIS CAR DOES NOT DRIVE SAFE. I DON'T FEEL SAFE DRIVING WITH MY 5 YEAR OLD DAUGHTER. THEY SAID THEY WOULD FIX IT AT NO COST. THEY HAD THE CAR FOR 10 DAYS. ONCE I GOT THE CAR BACK, I STILL NOTICED SOME OF THE SAME PROBLEMS, BUT THE MECHANIC TOLD ME "IT WILL TAKE ABOUT 1000 MILES MORE BEFORE THE ENGINE STARTS TO RUN NORMAL." THAT WASN'T VERY SATISFYING TO HEAR. PRESENTLY, I STILL HAVE THE CAR. IT STILL HAS SAFETY ISSUES. I DON'T DRIVE LONG DISTANCES IN IT, BECAUSE I DON'T FEEL SAFE. I AM VERY DISAPPOINTED WITH FORD MOTOR COMPANY. I'VE SAVED UP HARD EARNED MONEY TO HAVE A DEPENDABLE/SAFE CAR FOR MY DAUGHTER AND I AND I HAVE THE EXACT OPPOSITE. I WILL NEVER PURCHASE A FORD AGAIN. *TR

CAR SHUDDERS ON ACCELERATION FROM A STOP AND JERKS AND LUNGES UPON ACCELERATION FROM A SLOWDOWN. TRANSMISSION SLIPS GEARS AND ALSO HITS A DEAD SPOT CAUSING A LACK OF ACCELERATION AROUND GEAR 2-3. RPM'S REV UP WITH NO ACCELERATION AND THEN DROPS QUICKLY WITH A HESITATION BEFORE A REDUCTION OF SPEED. CAR CAN LUNGE WHEN PRESSING ACCELERATOR WHEN YOU DON'T WANT IT TO GO THAT HARD AND THE OPPOSITE HAPPENS ON HIGHWAY MERGES WHEN YOU NEED THE CAR TO GO AND IT WON'T DUE TO THE TRANSMISSION BOTTOMING OUT. PROBLEMS GET WORSE THE LONGER AND FARTHER YOU DRIVE THE CAR. HAD AT THE DEALER 3 TIMES NOW, REPROGRAMMED CLUTCH LAST TIME BUT SAY THE ISSUES FOUND ARE "NORMAL" AND THAT FORD MADE THE TRANSMISSION TO DO JUST AS THE PROBLEMS STATE TO MAKE THE CAR FEEL MORE LIKE A MANUAL THAN AN AUTOMATIC. THIS CAR IS AN ACCIDENT WAITING TO HAPPEN AND FORD ISN'T DOING ANYTHING ABOUT IT. *JS

THE CAR STUMBLES AND HESITATES ON TAKE OFF, WHEN TURNING CORNERS THERE IS A NOISE WHEN ACCELERATING AND WHEN TURNING CORNERS IT STUMBLES AND HESITATES. *TR

AT AROUND 24,000 MILES OUR 2014 FOCUS TRANSMISSION STARTING SHUTTERING DURING TAKE-OFF, MOST NOTABLY BETWEEN 1ST AND 2ND GEAR. IT IS UNPREDICTABLE AND SOMETIMES DANGEROUSLY HESITANT TO GET GOING. YOU HAD BETTER HOPE THE DAY YOU REALLY NEED THE CAR TO MOVE IT DOES; BUT NOT SURGE UNEXPECTEDLY. THE MOST FRUSTRATING POINT IS FORD SAYS IT'S NORMAL. NORMAL! I HAVE DRIVEN CARS WITH AUTOMATIC AND MANUAL TRANSMISSIONS FOR OVER 35 YEARS NEVER, HAS THIS BEEN NORMAL!!! *TR

TRACTION CONTROL ISSUE.... DURING SNOWSTORM , TRYING TO DRIVE UP A HILL WITH A LEFT HAND TURN , TIRES LOST TRACTION AND CAR ELECTRONICALLY REDUCED RPM SPEED... LOSS OF SPEED ALMOST SENT CAR SIDEWAYS INTO DITCH. HAD TO TURN AROUND AND GET RUN AT HILL 4 MORE TIMES.... EACH TIME WHEN TRACTION WITH TIRES WAS BROKEN ...RPMS WERE DROPPED TO NOTHING LEAVING CAR STOPPED NEAR STALLING IN MIDDLE OF HILL. WILL BE DEALING WITH DEALERSHIP SOON.. I FEEL THAT THE FIX FOR THIS IS GOING TO BE REMOVE FUSE FOR TRACTION CONTROL.....OR DISABLE TRACTION CONTROL SYSTEM.. THIS CAR IS A STICK SHIFT... I CAN SEE HOW ANOTHER 120 REPORTS ON THIS PAGE WITH AUTO TRANSMISSIONS, MAY BE THE SAME ISSUE..... *TR

JERKS AT START, HEAVY SHUDDERS 10 T0 20, RPM PEAKS SUDDENLY; BUT CAR DOESN'T ACCELERATE (RPM DROPS DOWN QUICKLY AND CAR ACCELERATES) WHILE CRUISING AROUND 40 TO 45 CAR SHUDDERS AS IF CLUTCH IS SLIPPING WHEN TRYING TO ACCELERATE LIGHTLY; BUT DURING THIS TIME THE CAR DOESN'T ACCELERATE. TRIED MODIFYING DRIVING BY CHANGING EASING ACCELERATOR WHEN IT SEEMS TO SHIFT/ WHEN RPM DROPS FOR A SHIFT - DOESN'T HELP. DEALER HAS REPROGRAMMED AND THEN SUBSEQUENTLY CHANGED THE CLUTCH ASSEMBLY AND SEALS. DIDN'T HELP AND CAUSED THE PROBLEMS AT HIGHER SPEEDS. WILL TAKE BACK TO DEALER TO SEE WHAT ELSE CAN BE DONE

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, A FLAT BED TRUCK CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. AS A RESULT, THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT BUMPER DETACHED FROM THE VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51.

2014 FORD FOCUS SE HAS A HESITATION ON ACCELERATION (PERHAPS TRANSMISSION OR ENGINE COMPUTER) THAT HAS ON MULTIPLE OCCASIONS WHILE MERGING INTO HEAVY TRAFFIC, CREATING HAZARDOUS SITUATION. *MW THE CONSUMER STATED SEVERAL REPROGRAM FUNCTIONS WERE PERFORMED BY THE DEALER. THE CONSUMER STATED FREQUENTLY, ON A COLD START-UP, WHEN HE SHIFTED FROM REVERSE TO DRIVE THE VEHICLE HESITATED BRIEFLY AS IF IT WAS NOT IN THE CORRECT GEAR. *JB

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE AUTOMATIC TRANSMISSION CHANGED GEARS WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

ON AUGUST 27, 2014 I WAS IN THE PROCESS OF MAKING A RIGHT TURN FROM WEST BOUND ADAMS STREET TO NORTH BOUND 19TH AVENUE IN PHOENIX ARIZONA WHEN THE CAR STOPPED MOVING FORWARD. THE CAR ACTED AS IF IT WENT OUT OF GEAR; ENGINE WAS STILL RUNNING, BUT CAR WAS NOT MOVING FORWARD. THEN SUDDENLY THE CAR JERKED GOING FORWARD AT AN UNCONTROLLABLE SPEED. I WAS NOT ABLE TO CONTROL THE CAR AS IT DROVE INTO THE WRONG LANE OF TRAFFIC. I WAS FORTUNATE THERE WAS NOT ANOTHER CAR IN THAT OTHER LANE AT THAT TIME. I FILED A COMPLAINT ABOUT THIS CAR PREVIOUSLY, PRIOR TO THIS INCIDENT OCCURRING. I HAD READ THAT THERE ARE A LOT OF OTHER COMPLAINTS REGARDING THE FORD FOCUS AND THERE IS A CURRENT CLASS ACTION LAW SUIT IN THE STATE OF CALIFORNIA. FORD IS ATTEMPTING TO HIDE THEIR DEFECTIVE BY ATTEMPTING TO REPROGRAM THE COMPUTER AND DENYING ANY DEFECT. THE CAR HAS TRANSMISSION PROBLEMS THAT IS PLACING THE PUBLIC IN DANGER OF LIFE THREATENING AND OR PHYSICAL INJURY. *TR UPDATED 12/29/2015*JS

IT STARTED UP AROUND 1500 MILES. THE CAR WOULD MAKE A SOUND AS IF I WAS DRAGGING PLASTIC UNDER IT WHEN I COME TO A STOP OR REVERSE. WHEN I GET ON THE FREEWAY THE CAR WOULD REV TO HIGH RPMS THEN IT WOULD SLIP LIKE AS IF IT MISSED A SHIFT. I HAVE A PROBLEM WHERE I COME TO A STOP AND THE CAR CATCHES UP WITH ITSELF AND LURCHES FORWARD WHERE I HAVE TO SLAM MY BREAKS. WHEN COMING OFF A STOP I REALLY HAVE TO PUT MY FOOT TO THE PEDAL TO GET THE CAR UP TO 25MPH. SEEMS TO BE A LACK OF POWER. I HAVE TAKEN IT IN TO FORD ALREADY, THEY TOLD ME IT WOULD TAKE UP TO 3 DAYS. IT WAS DONE THE SAME DAY. THEY SAID THEY HAD TO RE-PROGRAM THE SYSTEM. AFTER THEY DID THIS IT SEEMED TO ACCEL AND BRAKE A LOT BETTER. IT DID NOT FIX MY GRINDING/RATTLING SOUND IN THE ENGINE/TRANSMISSION LIKE I HAD TOLD THEM IT HAD. I TOLD THEM IT SOUNDED LIKE A SHUTTER OR CLUTCH ISSUE. EVERY WHERE I LOOK IT SAYS THEY ARE INVESTIGATING THE PROBLEM. THEY HAVE BEEN FOR THE LAST 2 YEARS ON THESE MODELS AND STILL NOTHING. ITS COMING TO A POINT IM AFRAID TO DRIVE IT. *TR

I PURCHASED MY FIRST BRAND NEW 2014 FORD FOCUS ABOUT THE END OF SEPTEMBER 2013. BEING THAT I WAS DRIVING A PRIOR CLUNKER AND THEN I STARTED TO DRIVE THIS NEW FANCY AND EXCITING CAR, I FIGURED I WASN'T TOO FAMILIAR WITH DRIVING SOMETHING NEW! AS SOON AS I DROVE IT THE TRANSMISSION OR AS I SAY THE FRONT OF THE CAR WOULD DO A JERKING ALMOST LIKE A WHIPLASH TYPE MOVEMENT NO MATTER WHAT SPEED I WAS DRIVING. I TOOK THE CAR INTO THE DEALERSHIP AND THEY TELL ME THAT IT NEEDS TO UPDATE THE COMPUTER SOFTWARE. I IMMEDIATELY HAVE THE SAME ISSUES AFTER THAT CAR WAS RETURNED BACK TO ME AND WHEN I TOOK IT IN THIS TIME THEY NOW TELL ME I BROKE THE CVT/ OR THE CLUTCH? THIS CAR WAS SOLD AS AN AUTOMATIC BUT I LATER FIND OUT THAT IT SHIFTS LIKE A MANUAL TO SAVE ON GAS??? I WOULD HAVE NEVER PURCHASED THIS VEHICLE IF I WAS AWARE OF THIS DETAIL. MY HUSBAND IS NOW TERRIFIED FOR ME TO DRIVE THE CAR. I'M BEYOND DISAPPOINTED IN FORD AND ITS IGNORANCE TO KNOWINGLY PLACE THE PUBLIC IN A POTENTIAL DANGEROUS SITUATION AND A FINANCIAL PROBLEM AS WELL. ALL MY HUSBAND AND I TRULY WANT IS TO BE PLACED IN A SAFE VEHICLE, ESPECIALLY SINCE WE HAVE POURED OUR HARD EARNED MONEY INTO A TRUSTED COMPANY THAT IS DOING A GOOD JOB WITH PROMOTING A TERRIBLE REPUTATION THUS FAR. *TR

THE VEHICLE LURCHES RAPIDLY AFTER NEARLY STALLING WHEN TRANSITIONING BETWEEN 1ST AND SECOND GEAR AND IT NEARLY CAUSED ME TO REAR-END A DRIVER IN FRONT OF ME. I HAVE A GREAT FEAR OF THIS HAPPENING AGAIN. *TR

THIS IS MY THIRD FORD FOCUS SE IN LESS THAN A YEAR. MY FIRST WAS A MANUAL TRANSMISSION AND AFTER A FEW HUNDRED MILES I HAD DIFFICULTY GETTING THE STICK INTO REVERSE. I TOOK IT TO THE DEALER WHO AFTER A DAY OF TESTING TOLD ME NOTHING WAS WRONG. THEY WERE NEVER ABLE TO RE-CREATE THE PROBLEM BUT IT ALWAYS CAME AND WENT OVER TIME. I EVENTUALLY TRADED IT BACK IN FOR THE AUTOMATIC EARLY 2014. THE CAR DROVE LIKE A DREAM UNTIL 600 MILES THE CAR WAS IN DRIVE WHILE GOING 45MPH AND ALL OF A SUDDEN IT ACTED LIKE IT WAS IN NEUTRAL. THE MOTOR WOULD JUST REV BUT THERE WAS NO POWER TO THE WHEELS. I PULLED OFF THE ROAD AND SELECTED PARK, DRIVE AND REVERSE BUT THEY ALL ACTED AS NEUTRAL.... THE DEALER CAME AND PICKED THE VEHICLE UP AND DID SOME SORT OF RESET ON IT IN THE PARKING LOT. THE CAR THEN DROVE BUT THEY STILL TOOK IT WITH THEM TO THE DEALER. THE NEXT DAY THEY TOLD ME THEY DROVE AND TESTED THE VEHICLE ON A MACHINE AND ALL THE PARAMETERS WERE FINE....I TOLD THEM "YOU RESET MY CAR BEFORE TESTING SO OFCOURSE ITS ACTING FINE NOW." I TOLD THEM I DID NOT WANT THE CAR BACK AND NOR DID I WANT ANOTHER FORD FOCUS. MIND YOU I HAD TO CARRY NEGATIVE EQUITY FROM THE FIRST ONE TO THIS ONE. THE DEALER AGREED TO BUY THE VEHICLE BACK AT ITS REDUCED STICKER PRICE ONLY WHICH LEFT ME WITH A SUBSTANTIAL AMOUNT OF NEGATIVE EQUITY YET AGAIN WHICH THE ONLY VEHICLE ON THE LOT THAT COULD HOLE IT WAS OF COURSE....A FORD FOCUS...I AM NOW IN MY 3RD 2014 FOCUS SE AND IT HESITATES AND JERKS FROM TIME TO TIME AND ONCE T

THE CAR SHUDDERS, GRINDS AND SKIPS TRANSMISSION BETWEEN GEARS. I'VE HAD IT IN THE SHOP 4 TIMES IN 11 MONTHS AND IT IS A BRAND NEW 2014 FORD FOCUS SE (4 DOORS). *TR

THIS VEHICLE HESITATES UPON ACCELERATION, LOWERS RPMS, JERKS MAKING A CLICKING NOISE AND REVS UP THE RPMS ONCE IT ACCELERATES IT HAS HESITATION AND IS NOTIFIABLE THAT THE TRANSMISSION IS CHANGING GEARS THERE IS A LAG AS IF IT WAS A MANUAL AND THE OPERATOR COULD NOT CHANGE GEARS APPROPRIATELY. THE VEHICLE ALSO TENDS TO ROLL IN A REVERSE MOTION AS IF IN REVERSE UPON INCLINATION. UPON ENGAGING THE BRAKES THERE IS A POPPING NOISE. THE VEHICLE ALSO SOUNDS AS THOUGH IT HAS THE KEY IN AND ISN'T TURNED OVER COMPLETELY TO START AT TIMES VEHICLE IT TURNED OFF, IN PARK, WITHOUT KEY IN THE IGNITION, AND REMAINED THIS WAY FOR ANY PERIOD OF TIME. THIS 2014 FORD FOCUS WAS MANUFACTURED 6-17-2014 IN THE MICHIGAN ASSEMBLY PLANT. *TR

THIS VEHICLE HESITATES UPON ACCELERATION, LOWERS RPMS, JERKS AND JOLTS MAKING A CLICKING NOISE AND REVS UP THE RPMS ONCE IT ACCELERATES(THERE IS A NOTICEABLE DELAY) IT HAS DANGEROUS HESITATION/ DELAY AND IS NOTIFIABLE THAT THE TRANSMISSION IS CHANGING GEARS THERE IS A LAG AS IF IT WAS A MANUAL AND THE OPERATOR COULD NOT CHANGE GEARS APPROPRIATELY, AND GRINDING NOISE. THE VEHICLE ALSO TENDS TO ROLL IN A REVERSE MOTION AS IF IN REVERSE UPON INCLINATION. UPON ENGAGING THE BRAKES THERE IS A POPPING NOISE. THE VEHICLE ALSO SOUNDS AS THOUGH IT HAS THE KEY IN AND ISN'T TURNED OVER COMPLETELY TO START AT TIMES VEHICLE IT TURNED OFF, IN PARK, WITHOUT KEY IN THE IGNITION, AND REMAINED THIS WAY FOR ANY PERIOD OF TIME. THERE HAS ALSO BEEN A NOTICEABLE SMELL OF BURNING RUBBER WHEN OCCUPYING THE VEHICLE. THIS VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND I WAS ADVISED THAT THE TRANSMISSION HAS TO LEARN YOUR DRIVING HABITS AND SEAL ITSELF UP I WAS GIVEN A PAPER ON THE TRANSMISSION, AND ADVISED IT SHOULD CORRECT ITSELF IN 2000 MILES. WELL IT HASN'T, AND THIS POSES A DANGEROUS AND INANIMATE DANGER TO MY FAMILY AS WELL AS OTHERS ON THE ROAD AT THE SAME TIME AS I AM IN THIS VEHICLE. THIS IS UNACCEPTABLE MANUFACTURING AND FRAUD FORD MOTOR COMPANY SHOULD BE HELD LIABLE FOR THIS VEHICLE AS WELL AS THE OTHERS THEY MALICIOUSLY AND INTENTIONALLY MANUFACTURED TO ONLY INCREASE THEIR PERSONAL WELFARE AND GREED WITHOUT THE COMPASSION OF HUMAN LIFE, AND INTEGRITY OF THEIR PRODUCTS. I HAVE BOUGHT SEVERAL FO

MY CAR HAS GENERATED A HORRIBLE SMELL IN THE INTERIOR. IT STARTED OUT AS A FAINT SMELL. THEN AFTER A COUPLE WEEKS IT HAS GOTTEN SIGNIFICANTLY STRONGER. TOOK THE CAR TO THE DEALER AND THEY TOOK OUT THE ENTIRE INTERIOR AND CLEANED EVERYTHING. THE SMELL WAS THEN GONE. IT STARTED TO SMELL AGAIN ABOUT 2 MONTHS LATER. THE SAME EXACT SMELL. IT IS 20F OUTSIDE CURRENTLY NOW AND THE SMELL IS NOT NOTICEABLE UNTIL THE CAR GETS WARM OR IT SITS IN A HEATED GARAGE. THE SMELL IS HARD TO DESCRIBE. ITS A FOUL SMELL, ON THE SAME LEVEL AS A DEAD ANIMAL SMELL, BUT IT SMELLS NOTHING LIKE THAT. THE DEALER AND I HAVE CONFIRMED THAT IT IS NOT THE SMELL THAT IS COMING FROM THE AC WHEN WATER CONDENSATION COLLECTS IN THERE. THIS IS AN ENTIRELY DIFFERENT SMELL THAN THAT. IT ALMOST SMELLS LIKE SOME SORT OF CHEMICAL. IM STILL WORKING WITH THE DEALER AND FORD TO SORT OUT THIS DEAL. WHILE THEY HAVE BEEN ACCOMMODATING, IT IS FRUSTRATING TO SAY THE LEAST. THEY HAVE TALKED ABOUT REPLACING THE ENTIRE INTERIOR, BUT THE DEALER AND I DO NOT BELIEVE THAT WILL WORK. *TR

CAR BEGAN TO MAKE A GRINDING NOISE WHEN TURNING CORNERS AND WHEN I'M DRIVING SLOWLY. IT SOUNDS ALSO LIKE I AM DRAGGING SOMETHING, LIKE TIN CANS. IT ALSO SHUDDERS WHEN I PRESS ON THE ACCELERATOR, ALMOST LIKE IT IS GOING TO DIE. THIS IS NOT A SAFE SITUATION. THE CLUTCH ON MY CAR HAS ALREADY BEEN REPLACED AND THE CAR IS A 2014! *TR

IN TRAFFIC MY CAR MOVED TOO SLOW THEN TOO FAST AND IT FELT LIKE I WAS LOSING CONTROL OF IT. IT WAS JOLTING FORWARD THEN BACKWARD. A LIGHT CAME ON THE DASH SAYING FAULTY TRANSMISSION SERVICE NOW. I HAD ONLY 3 BLOCK TO DEALERSHIP TO GO AND THE CAR ALMOST CUT OUT THE WHOLE TIME. THEN IT WOULD NOT GO IN REVERSE, DEALERSHIP (NORRIS FORD) REPROGRAMMED THE CAR. I DROVE THE 1 MILE HOME IN SMOOTHNESS, BUT NOTICED WHEN I GOT HOME THE CLOCK WAS NO LONGER WORKING. IN THE MORNING I SAW THE DATE AND CLOCK BOTH WERE WRONG AND THEY WOULD NOT RESET. SO I CALLED DEALERSHIP AND WAS TOLD TO BRING IT BACK. ABOUT 7 BLOCKS FROM THE DEALERSHIP I HAD TO STOP FOR RED LIGHT AND WHEN I TOUCH LIGHTLY ON THE GAS PEDAL THE CAR JOLTED ACROSS THE STREET! AGAIN I WAS LOSING CONTROL OF THE CAR. I TOLD THE SERVICE DEPARTMENT AND THIS TIME THEY CHANGED THE CLUTCH. I AM SCARED TO DRIVE MY BRAND NEW FORD FOCUS FOR FEAR OF IT STOPPING IN TRAFFIC NOW. I HAVE ONLY OWNED THIS CAR 3 MONTHS AND IT HAD 172 MILES ON IT WHEN I BOUGHT IT THAT WERE SUPPOSE TO HAVE BEEN TEST DRIVING MILES I ONLY ADDED 273 MILES BEFORE THE FIRST INCIDENT. I FEAR FOR MINE AND OTHERS SAFETY WHEN I DRIVE NOW. YES I DROVE THE CAR SINCE THE REPLACED CLUTCH AND RIGHT NOW AFTER 20 MILES OF DRIVING IT SEEMS OK BUT IF THE SAME KIND OF CLUTCH WAS PUT BACK INTO THE CAR I FEAR IT WILL HAPPEN AGAIN. TOTAL MILES ON MY CAR NOW IS ONLY 486. *TR

WHILE PULLING OVER TO THE SIDE OF THE ROAD THE POWER STEERING STOPPED WORKING. AN ALARM CHIMED BUT NO INFORMATION DISPLAYED. I WAS ONLY ABLE TO STEER THE VEHICLE USING ALL OF MY STRENGTH AND MY HUSBAND HAD TO DRIVE IT HOME. THE NEXT DAY THE STEERING WAS BACK TO NORMAL. THE SECOND TIME WAS DURING A K TURN. IT WAS INCREDIBLY DIFFICULT TO MANEUVER OUT OF THE TURN BUT ONCE THE VEHICLE WAS DRIVING STRAIGHT THE STEERING RETURNED. NO ALARM OR INFORMATION DISPLAYED. THE THIRD TIME WAS TURNING OUT OF A PARKING LOT. AN ALARM CHIMED AND "STEERING ASSIST FAILURE" DISPLAYED. FORTUNATELY I WAS CLOSE TO A DEALERSHIP AND ABLE TO STEER IT THERE AS I WOULD NOT HAVE HAD THE STRENGTH TO STEER IT HOME THROUGH TOWN AND WOULD NOT HAVE WANTED TO RISK TRYING IT ON THE INTERSTATE. I'M WAITING TO FIND OUT WHAT THEY WILL SAY. I HAVE ALREADY HAD TO HAVE THE TRANSMISSION REPLACED DUE TO HESITATION OF ACCELERATION WHEN THE GAS IS PRESSED. *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH UP AN INCLINE, THERE WAS AN ABNORMAL VIBRATING NOISE COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT WHEN ACCELERATING FROM A STOP, THE VEHICLE JERKED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 8 MPH, THE VEHICLE SHOOK INTERMITTENTLY WHILE THE CONTACT WAS ACCELERATING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

I FILED A COMPLAINT LAST MONTH ON 9/17/14 #10637121 ABOUT THE TRANSMISSION GRINDING, LURCHING FORWARD AND SHIFTING POORLY. I TOOK IT TO THE DEALER AND THEY "RESET THE TRANSMISSION" AND I WAS ADVISED TO DRIVE THE CAR NICE AND WAS HANDED A PAPER ON THE TRANSMISSION ON THE FOCUS. ON 10/26/14 (9606 MILES), I HAD A MAJOR COOLANT LEAK AND HAD TO HAVE MY VEHICLE TOWED TO THE DEALER FOR SERVICE THE NEXT DAY. WHILE THERE I ALSO ASKED THEM TO LOOK AT THE TRANSMISSION AGAIN. I WAS ARGUED WITH AND HANDED A PAPER ON THE DUAL CLUTCH MANUAL TRANSMISSION AND WHAT TO LISTEN FOR. I EXPLAINED THAT WHAT I WAS NOTICING (GRINDING, LURCHING AND HITTING THE GAS AND THE CAR NOT GOING) WAS NOT NORMAL AND WAS ADVISED THAT THEY WOULD "LOOK" AT THE TRANSMISSION BUT WITH THEM RESETTING IT, THERE WAS PROBABLY NOTHING THEY CAN DO. AFTER A DAY AND A HALF OF MISDIAGNOSIS OF WHAT WAS WRONG WITH MY CAR, I WAS ADVISED THAT MY HEATING CORE WAS LEAKING AND TOLD THAT MY TRANSMISSION WAS FINE (NO LEAKS). I SPOKE TO THE SERVICE MANAGER AND INSISTED THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. HE AGREED TO TEST DRIVE IT AND CALLED AWHILE LATER AND SAID THAT THEY HAD HOOKED IT UP TO A MACHINE TO TEST THE VIBRATIONS IN THE ENGINE AND THAT MY FOCUS ENGINE VIBRATIONS FAR EXCEEDED THE NORMAL AND THEY WOULD BE APPROVED BY FORD TO REPLACE THE TRANSMISSION. I JUST GOT MY CAR BACK TODAY AND ON THE SERVICE ORDER THEY 1) REPLACED THE HEATING CORE AND 2) REPLACED THE CLUTCH ASSEMBLY. WHEN THEY TOOK APART THE OLD CLUTCH, THEY FO

UPON ACCELERATION, CAR HESITATES, STUTTERS, SHAKES AND MAKES A GRINDING NOISE. WHEN ENTERING THE HIGHWAY, IT REALLY HESITATED AND TOOK LONGER THAN USUAL TO GET TO THE SPEED LIMIT. HENCE, SOMEONE WAS COMING UP QUICKLY BEHIND ME AND WAS VERY IRATE WITH ME. THIS COULD HAVE CAUSED AN ACCIDENT OR SOMETHING OTHER . . . LIKE ROAD RAGE BY THE OTHER DRIVER. *TR

THE TRANSMISSION ON THIS VEHICLE IS VERY POOR. IT LAGS, SHUDDERS VIOLENTLY, KNOCKS, ETC. IT EVEN SOMETIMES JOLTS FORWARD OR HESITATES. THESE ISSUES OCCUR IN HEAVY TRAFFIC, ON HILLS, AND ON TURNS. I FEEL VERY UNSAFE AND WORRIED ABOUT THESE ISSUES WHILE I'M DRIVING THIS CAR. *TR

WHEN I ACCELERATE THE CAR SHAKES BECAUSE THE TRANSMISSION DOES NOT WANT TO SHIFT. I UNDERSTAND IT IS A DUEL CLUTCH SYSTEM BUT IT SHOULDN'T SHAKE THE WHOLE CARE AND HESITATE TO SHIFT. I HAVE TAKEN THE CAR BACK NUMEROUS TIMES AND THEY SAID THEY FIXED THE PROBLEM BUT A DAY LATER THE PROBLEM COMES BACK. NOW THERE IS A GRINDING NOISE I HEAR ALL THE TIME WHEN I'M DRIVING. I ALSO FILED A LEMON LAW AND THEY SAID IT DOES NOT MEET THE LEMON LAW STANDARDS ACCORDING TO MY STATE. I'M GOING TO TAKE IT IN AGAIN FOR THE FOURTH TIME SO THEY CAN "FIX" THE PROBLEM AND IF THEY DON'T THEN I'LL FILE ANOTHER LEMON LAW!!! *TR

THE STEERING IS VERY RESPONSIVE - THERE IS NO CENTER ON THE STEERING. YOU MOVE THE STEERING WHEEL 1/4" AND THE CAR WILL MOVE. WHEN YOU ARE TRAVELING YOU NEED TO CONSTANTLY CORRECT THE STEERING AND ARE OFTEN GOING BACK AND FORTH IN YOUR LANE. YOU CAN'T TAKE YOUR EYE OFF THE ROAD FOR A SECOND OR YOU WILL BE OFF THE ROAD OR IN THE OPPOSITE LANE. I GLANCED OVER TO THE PASSENGER WINDOW TO SEE HOW FAR IT WAS DOWN AND I ALMOST HIT A STONE WALL ON THE RIGHT SIDE OF THE ROAD. MY HUSBAND GLANCED DOWN TO SEE THE CRUISE CONTROL BUTTONS AND WHEN HE LOOKED BACK UP HE WAS 3' ACROSS THE CENTER LINE. NEITHER TIME DID WE HAVE OUR EYES OFF THE ROAD FOR MORE THAN 1 SECOND. WHEN YOU ARE TRAVELING AT HIGHER SPEEDS THE HANDLING IS WORSE - ON THE MASS PIKE OR GARDEN STATE PARKWAY YOU HAVE TO FIGHT IT ALL THE TIME. IF YOU ARE CHANGING LANES YOU NEED TO BE VERY CAREFUL BECAUSE WHEN YOU TAKE YOUR EYES OFF THE ROAD TO CHECK YOUR SIDE MIRRORS BEFORE CHANGING THE CAR WILL OFTEN CROSS INTO ONE LANE OR THE OTHER. WHEN YOU PULL OUT TO PASS ON A 2 LANE ROAD YOU BETTER HAVE 2 HANDS ON THE WHEEL OR YOU WILL LOSE CONTROL - THE SAME GOES IF YOU NEED TO GET ON THE BRAKES HARD. THE CAR HAS A MIND OF ITS OWN AND IF YOU DON'T HAVE TWO HANDS ON THE WHEEL YOU ARE LIABLE TO END UP HITTING ANOTHER VEHICLE OR GOING OFF THE ROAD. I HAVE TAKEN IT TO MY FORD DEALER AND THEY DROVE IT. THEY DIDN'T NOTICE ANYTHING, BUT WHEN YOU DRIVE 40 MILES ROUNDTRIP TO WORK EVERYDAY YOU NOTICE IT. THEY DID CHECK FOR RECALLS, ETC AND COULDN'T

I PURCHASED A 2014 FORD FOCUS BACK ON APRIL 24, 2014. I TOOK MY CAR TO CROWN FORD SERVICE DEPARTMENT FOR THE SECOND TIME ON 9/02/14 TO BE SERVICE FOR SHUDDERING, LOSS OF POWER, PASSENGER WINDOW WOULDN'T LET DOWN, IT ROLLS BACKWARDS ON INCLINE WITH AUTOMATIC TRANSMISSION, AND HAS THIS GRINDING NOISE. FORD WAS SAYING THIS IS NORMAL, IF THIS IS THE NEW NORMAL, THEN I PASS ON PURCHASING A FORD. I FEEL THIS CAR IS NEEDING TO BE RECALL BEFORE THERE ARE MORE SERIOUS INJURIES. I AM 21 YEARS OLD AND I FEEL THIS CAR IS AN INCREASE RISK FOR A ACCIDENT. *TR

FORD FOCUS TITANIUM - AT 6,200 MILES WHEN ATTEMPTING TO START OUT AT LOW SPEEDS, TRANSMISSION SHUTTERS AS IF IT IS CONFUSED AS TO WHAT GEAR IT SHOULD BE IN. DEALER ADVISED THAT THERE ARE NO ERROR CODES AND VEHICLE IS WORKING AS DESIGNED. VEHICLE NOW HAS 8,000 MILES AND TRANSMISSION IS BEGINNING TO HESITATE AND SHUTTER WHEN ATTEMPTING TO YIELD ON TO FREEWAY. CONTACTED FORD CORPORATE CUSTOMER CARE- ADVISED TO TAKE VEHICLE BACK TO FORD DEALER FOR ADDITIONAL EVALUATION.. *TR

VEHICLE IS EQUIPPED WITH FORD'S 'AUTOMATIC/MANUAL HYBRID' TRANSMISSION. VEHICLE BEGAN STUTTERING ABOUT A MONTH AFTER PURCHASING. PURCHASED VEHICLE BRAND NEW IN JANUARY WITH 44 MILES ON IT. WHEN ACCELERATING FROM FULL STOP, VEHICLE SHUDDERS AS IF THERE WERE ISSUES WITH THE AIR INTAKE, FUEL, OR TRANSMISSION. TOOK VEHICLE BACK TO TWO SEPARATE FORD DEALERSHIPS (INCLUDING WHERE VEHICLE WAS PURCHASED) AND WAS TOLD THAT THAT'S JUST HOW IT RUNS. PREVIOUS CAR WAS A MANUAL. WHOMEVER IS OPERATING THE CLUTCH UNDER THE HOOD, NEEDS A LESSON IN DRIVING! FEELS LIKE VEHICLE IS GOING TO STALL EVERY TIME. *TR

ON AUGUST 2, 2014 PURCHASED THIS VEHICLE NEW AT TED BRITT FORD AND FAIRFAX VIRGINIA ON THE WAY HOME FELT THE TRANSMISSION SLIPPING CALL DEALER ON AUGUST 4TH 2014 WAS TOLD THE TRANSMISSION WAS COMPUTER DRIVEN AND NEEDED TO GET USED TO THE WAY I DROVE OCTOBER 1ST 2014 STILL HAVING PROBLEMS WITH TRANSMISSION SEEMS TO BE GETTING WORSE MILEAGE 1,707 MILES WENT TO HAGERSTOWN FORD TO HAVE TRANSMISSION CHECK THEY INFORMED ME COMPUTER HAD THE NEWEST UPDATE FOR THE TRANSMISSION VEHICLE WAS DRIVEN BY TECHNICIAN AND SERVICE DIRECTOR SERVICE ORDER SAYS VEHICLE COMPARES WITH SIMILAR VEHICLES OK AT THIS TIME SOFTWARE IS CURRENT AND UP-TO-DATE NO FURTHER ACTION REQUIRED AT THIS TIME. *TR

THE VEHICLE REGULARLY SHUDDERS WHEN ACCELERATING FROM A DEAD STOP AND HESITATES WHEN ACCELERATING FROM A LOW SPEED ROLL. LESS FREQUENTLY THE TRANSMISSION SEEMS TO LAG AND THEN LUNGE WHEN THE ACCELERATOR IS APPLIED WHILE THE VEHICLE IS DECELERATING AND THE TRANSMISSION IS DOWNSHIFTING. THE DEALER REPRESENTATIVE INDICATED THE PROBLEMS ARE COMMON FOR WHICH THERE IS NO CORRECTIVE ACTION. THE DEALER EXPLAINED THAT THE VEHICLE HAS THE MOST CURRENT TRANSMISSION SOFTWARE UPDATE. WHEN THE COMPLAINT WAS BROUGHT TO THE ATTENTION OF FORD, THROUGH A PHONE NUMBER PROVIDED BY THE DEALER, THE EXISTENCE OF A KNOWN PROBLEM WAS DENIED BY FORD. DURING THE COMPLAINT INVESTIGATION THE DEALER REPRESENTATIVE DENIED STATING THAT THERE IS A KNOWN ISSUE. THE SHUDDERING AND HESITATION CHARACTERISTICS PRESENT A SAFETY ISSUE WHEN QUICK ACCELERATION IS REQUIRED. THE HERKY JERKY NATURE OF THE SHUDDERING AND TRANSMISSION SHIFTING CAUSE CONCERN THAT, IN THE FUTURE, THE PARTS IN THE TRANSMISSION WILL WEAR AND FAIL PREMATURELY. *TR

IN JUNE OF 2014 NOT EVEN A FULL 6 MONTHS AFTER I BOUGHT MY 2014 FORD FOCUS IT STARTED TO HAVE TRANSMISSION PROBLEMS. IT FEELS LIKE IT'S HAVING A HARD TIME ACCELERATING AND WHEN IT FINALLY GETS MOVING IT JERKS ALL OVER THE PLACE. I FEEL LIKE I'M DRIVING A MANUAL AND IT'S AN AUTOMATIC. I HAVE BROUGHT MY CAR BACK INTO THE DEALERSHIP WHERE THEY TELL ME THAT THEY CAN'T FIND THE PROBLEM. *TR

WHILE DRIVING THE VEHICLE, THE TRANSMISSION LIGHT CAME ON AND IT BEGAN TO SPUTTER. WHILE ON THE HIGHWAY TO TAKE IT TO THE DEALERSHIP, IT ACCELERATED THEN JERKED AND DROPPED DOWN TO 50 MPH WHILE MY FOOT WAS STILL ON THE GAS. AT TIMES, IT SLOWED NEARLY TO A STOP THEN WOULD LURCH FORWARD. TOOK IT TO THE DEALERSHIP WHERE WHEN THE VEHICLE WAS TURNED OFF THEN BACK ON, THE WARNING LIGHT WENT AWAY. HAVING TO TRANSPORT YOUR CHILDREN DAILY MAKES IT A CONCERN ESPECIALLY UPON READING REPORTS ABOUT OTHER OWNERS OF THIS 2014 FORD FOCUS ARE HAVING THE EXACT PROBLEM FOR WHICH NOTHING IS BEING DONE. *TR

WHEN I STOP AT A STOP SIGN OR LIGHT AND THEN TAKE OFF AGAIN MY CAR SHUDDERS AS I TRY TO START DRIVING. THEN, WHEN I TRY TO ACCELERATE IT LAGS, AND I HAVE TO PUT THE PEDDLE ALL THE WAY TO THE FLOOR BEFORE IT WILL ACCELERATE EVEN THE SLIGHTEST BIT. THIS OCCURS EVERY SINGLE TIME I DRIVE MY CAR. OFTEN WHEN I ATTEMPT TO DRIVE OFF AND I PUT MY FOOT DOWN ON THE GAS PEDAL, THE TRANSMISSION SLIPS MIDWAY THROUGH AND AFTER THE INITIAL TAKE OFF THE CAR STALLS. THIS HAS ALMOST CAUSED ME TO GET HIT MULTIPLE TIMES. THIS IS NOT SAFE. PLEASE DO SOMETHING ABOUT THIS BECAUSE IT IS A SERIOUS HAZARD. *TR

HIS IS A FOCUS ST. UNABLE TO MAKE SMALL STEERING CORRECTIONS AT SPEED. IT'S AS IF THERE IS A "NOTCH" IN THE CENTER OF THE STEERING. A SMALL CORRECTION BECOMES A LARGE ONE CAUSING THE VEHICLE TO VEER ACROSS THE ROAD. *TR

THE SHUDDERING CLUTCH/TRANSMISSION ISSUE SEEMS TO COME STANDARD WITH THESE CARS. I BOUGHT A 2013 TITANIUM FOR MY WIFE AND I AND WE BOTH IMMEDIATELY NOTICED THE SHUDDERING ON TAKE-OFFS. WE WERE TOLD BY THE DEALER THAT THE SHUDDERING IS CAUSED BY OUR METHOD OF DRIVING, AND WERE ACTUALLY TOLD TO ACCELERATE MORE FROM STOPS. WE WERE TOLD THAT THIS CAR IS LIKE HAVING A MANUAL TRANSMISSION AND HAS TO BE DRIVEN SIMILAR, HUH, BUT I BOUGHT AN AUTOMATIC TRANSMISSION AND AFTER DRIVING FOR OVER 30 YEARS I HAVE TO RETRAIN ON HOW TO DRIVE THIS CAR. WE PAID ALOT FOR THIS CAR AND HOPE THAT FORD TAKES CARE THIS PROBLEM AND STOP TELLING THESE DEALERSHIP TO TELL THE CUSTOMER THAT THEY ARE DRIVING THE CAR WRONG. THE CAR OCCASIONALLY JOLTS FORWARD WHEN SHIFTING AT LOW GEAR. WIFE AND I ARE AFRAID OF REAR ENDING SOMEONE. *TR

WHEN TAKING OFF FROM A STOP THE CAR WOULD JUMP/SHUDDER AT TAKE OFF. WHEN TURNING LEFT IN ADDITION TO A SHUDDER YOU WOULD HEAR A CLUNKING SOUND. WHEN THE ROADS ARE WET AND YOU TRY TO TURN THE CAR SHUDDERS AND SLIDES ON THE ROAD. GOING DOWN THE ROAD IN RUSH HOUR YOU WOULD BE SHUDDERING ALL THE WAY DOWN THE ROAD. *TR

VEHICLE HAS A INHERENT PROBLEM WITH THE AUTOMATIC TRANSMISSION. IT SEEMS TO SLIP AND CAUSE THE VEHICLE TO JERK FROM A START. DEALER SAYS IT IS NORMAL AND REFUSES TO DO ANYTHING ABOUT IT. VEHICLE WAS RETURNED TO SERVICE DEPARTMENT A TOTAL OF 3 TIMES.THIS IS A VERY DANGEROUS SITUATION AND IS UNSAFE.THIS VEHICLE NEEDS TO BE RECALLED TO HAVE THIS ADDRESSED BEFORE SOMEONE GETS KILLED. *TR

GEARS STARTED GRINDING BETWEEN THE 2ND AND 3RD GEAR. WHEN THIS HAPPENS, AN ERROR MESSAGE POPS UP ON SCREEN AND THE CAR STARTS JUMPING. THIS HAPPENED IN A NEW CAR WITH LESS THAN 1,000 MILES. TAKING TO A DEALERSHIP RESULTED IN A CURSORY GLANCE WITH NO PROBLEMS REPORTED. BUT THE INCIDENT HAPPENED TWICE AFTER THAT. DIFFICULT TO REPRODUCE, BUT IS A PERSISTENT PROBLEM, AS OTHER OWNERS OF THE SAME MODEL HAVE REPORTED. A "FIX" BY FORD TRANSFERS THE PROBLEM TO A HIGHER GEAR WHICH INCREASES THE POSSIBILITY OF A CRASH AT HIGH SPEEDS. *TR

I PICKED UP MY REPAIRED/REPLACED CAR YESTERDAY AT 2 PM. THE SERVICE DEPARTMENT REPLACED THE CLUTCH, SEAL AND WIRING ASSEMBLY. I WAS TOLD THAT THE CAR WOULD HAVE TO "RE-LEARN" MY DRIVING HABITS AND THAT WOULD TAKE ABOUT 2 WEEKS. I DROVE THE CAR HOME AND PARKED IT. MY HUSBAND CAME HOME FROM WORK AND HE STARTED THE CAR AT 5:20PM. HE PLACED THE CAR IN REVERSE AND THE CAR LUNGED FORWARD WITH THE CAR IN REVERSE. HE HAD TO STOMP ON THE BRAKES. HE REPEATED THIS 3 TIMES. I IMMEDIATELY CALLED THE SERVICE DEPARTMENT AND HER RESPONSE WAS "I WILL GET THE CAR TOWED BACK TO THE SHOP". SO WE DECIDE TO GO BACK OUT AND TRY IT AGAIN. THIS TIME I HAD MY VIDEO ROLLING. I HAVE IT DOCUMENTED THAT THE CAR WAS IN REVERSE ( THE BACK-UP LIGHTS ARE ON CAMERA) AND THE CAR IS MOVING FORWARD. NOT ONLY DO I NOW HAVE THIS ISSUE MY CAR IS GRINDING AND CLANKING AND MAKING ALL KINDS OF ODD NOISES THAT WEREN'T THERE BEFORE THE REPAIRS WERE DONE. I'M APPALLED THAT FORD IS NOT DOING SOMETHING ABOUT ALL THESE ISSUES. IF A CHILD OR ONE OF MY PETS WOULD HAVE BEEN IN FRONT OF THE CAR THEY WOULD HAVE BEEN RAN OVER. THIS IS TOTALLY UNACCEPTABLE. ROADSIDE ASSISTANCE IS COMING TO TOW MY CAR BACK TO THE SERVICE DEPT. AND I ONCE AGAIN WILL BE STUCK IN A STINKY RENTAL CAR WHEN I HAVE A CAR WITH ONLY 7000 MILES ON IT AND I CAN'T DRIVE IT BECAUSE IT'S NOT SAFE. *TR

I HAVE THE SAME ISSUE AS EVERYONE ELSE WITH THE STUTTERING SHIFTING. I COMPLAINED ABOUT IT WITHIN A DAY OF FIRST PURCHASING THE VEHICLE AND WAS TOLD THAT IS HOW THE CAR IS SUPPOSED TO SHIFT, THEY WOULD NOT EVEN LOOK AT IT. I WAS TOLD THAT I JUST HAVE TO ACCELERATE THROUGH IT. I HAVE LEARNED NOT TO PUT MYSELF IN A POSITION WHERE THIS MAY THREATEN AN ACCIDENT FOR ME BUT IT IS STILL A HUGE SAFETY CONCERN WHERE I HAVE TO CONSTANTLY THINK ABOUT HOW THE VEHICLE WILL PERFORM PULLING OUT INTO TRAFFIC AND TYPICALLY WAIT FOR A LARGER OPENING JUST IN CASE THE CAR WANTS TO ACT UP. *TR

THE VEHICLE ON ACCELERATION SHUTTERS, THIS IS A KNOW PROBLEM. I KNOW THAT FORD AND THE NHTSA HAVE KNOWN ABOUT THIS PROBLEM WITH THE 2014 FORD FOCUS. I DON'T KNOW WHY A RECALL HAS NOT BEEN ISSUED, THIS IS A SAFETY HAZARD, WHEN PULLING INTO ONCOMING TRAFFIC. I HAVE HAD THE CLUTCHES REPLACED ONCE, AND THE VEHICLE STILL SHUTTERS, NOT A MUCH, AND I AM BEING TOLD THAT IT FALLS WITHIN THE LIMITS SET BY FORD MOTOR COMPANY. I AM NOT HAPPY WITH THIS ALTERNATIVE, AND THE PROBLEM SHOULD BE FIXED ALTOGETHER. THE VEHICLE IS STILL MAKING NOISE, I HAVE BEEN TOLD BY RUIDOSO FORD THAT THIS NOISE IS NORMAL. I HAVE MY DOUBTS. I AM LOOKING AT THIS ARM OF THE US GOVERNMENT TO MAKE SURE THAT THE VEHICLE I AM DRIVING IS SAFE AND THAT RECALLS ARE DONE EFFICIENTLY AND PROMPTLY. *TR

ON 7/31/14, MY FORD FOCUS HATCHBACK ACCELERATED WHILE PARKING AND CRASHED INTO A HIGH CHAIN-LINK FENCE. SIGNIFICANT FRONT END DAMAGE TO THE VEHICLE WAS REPAIRED. THE AIRBAGS NEVER DEPLOYED WHEN I HIT THE FENCE AND SMALL TREE AND I WAS LUCKY THAT NO ONE WAS NEAR THE CAR WHEN IT MALFUNCTIONED.SUBSEQUENTLY, THE CAR HAS BEEN PARKED! I HAVE TRIED TO COMMUNICATE WITH FORD MOTOR CO. BY FAX, LETTER AND PHONE OVER THE LAST 2 MONTHS.THE DEALERSHIP WANTS NOTHING TO DO WITH THIS CAR. WE ARE RELUCTANT TO SELL AND WANT THIS CAR OFF THE MARKET. WE HAVE NO VOICE. I CONTINUE TO READ ALL COMPLAINTS ON YOUR SITE. WHEN ARE YOU GOING TO DO ANYTHING ABOUT IT! I CAN'T PUT MY GRANDKIDS IN THIS CAR AND I DON'T WANT ANYONE'S CHILD IN THIS CAR.PLEASE CALL ME. WE NEED TO GET THIS CAR OFF THE MARKET BEFORE SOMEONE IS INJURED OR WORSE! *TR