2014 Ford Focus complaints

WHILE I WAS STOPPED IN TRAFFIC MY 2014 FORD FOCUS WAS STRUCK FROM BEHIND WITH ENOUGH FORCE TO CURL THE TRUNK UP TO BEHIND THE BACK SEAT, EXPOSING THE SPARE TIRE LOCATED UNDER THE TRUNK. THE IMPACT DROVE MY CAR INTO THE CAR AHEAD OF ME. THROUGH ALL OF THIS NOT A SINGLE AIR BAG IN THE CAR DEPLOYED. *TR

AUTO CLUTCH SURGES, JERKS, DRAGS. SHIFTS INTO REVERSE WHEN YOU ARE IN DRIVE. *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE, LUNGED FORWARD, AND STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE GEARS WERE DIFFICULT TO CHANGE OVER INTO SECOND AND THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED A SEAL WITHIN THE TRANSMISSION BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE CLUTCH BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE CLUTCH A SECOND TIME AND A FUEL VACUUM LINE BUT THE FAILURE RECURRED. A FOURTH OCCASION, THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED A THIRD TIME, HOWEVER THE PART WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16.

I TOOK DELIVERY OF MY NEW FORD FOCUS EV ON 7/16/14 VERY SHORTLY THEREAFTER I NOTICED A WAFFLE TYPE PATTERN APPEARING IN THE REAR HATCH WINDOW. I BROUGHT IT TO THE ATTENTION OF PALM SPRINGS MOTORS AND THEY TOLD ME THAT IT'S NOTHING. I NOTICED THE PATTERN BECOMING MORE VISIBLE AND DISTRACTING AS TIME WENT ON AND I AGAIN BROUGHT IT TO THE ATTENTION OF THE SERVICE DEPT. ALL THEY WILL SAY IS THAT OTHER CARS HAVE IT TOO SO THAT MAKES IT NORMAL AND THEY REFUSE TO DO ANYTHING ABOUT IT. I CONTACTED FORD CUSTOMER SERVICE AND THEY SENT ME A LETTER MERELY SAYING THAT THEY HAD DONE EVERYTHING THEY CAN IN THIS MATTER. IN FACT THEY HAVE DONE NOTHING EXCEPT TO IGNORE ME. THIS ABNORMALITY IN THE WINDOW IS EXTREMELY DISTRACTING WHEN LOOKING IN THE REAR VIEW MIRROR AND IS GETTING WORSE BUT I CANNOT GET ANYONE TO LISTEN TO ME OR TAKE ME SERIOUSLY. I AM DESPERATE FOR HELP FROM SOMEONE. *TR

THE 2014 FORD FOCUS HAS A PROBLEM WITH THE TRANSMISSION. IT LURCHES AS SLOW SPEED OF LESS THAN 20 MPG AND IT HUNTS FOR A GEAR WHEN PASSING OTHER CARS (50 TO 60 MPH). THE TRANSMISSION IS TWO THREE SPEED MANUAL TRANSMISSIONS SHIFTED ELECTRONICALLY AND IT DOES NOT WORK. I WOULD IMAGINE THERE HAVE BEEN ACCIDENTS BECAUSE IF YOU ARE NOT READY TO CATCH THE CAR WHEN IT LURCHES IT WILL RUN INTO OTHER VEHICLES. I HAVE TAKEN THE CAR BACK TO TWO DIFFERENT DEALERSHIPS AND NEITHER ONE OF THEM CAN FIX THE PROBLEM. WHAT I THINK NEEDS TO HAPPEN IS FORD NEEDS TO GET AN ENGINEER THAT UNDERSTANDS HOW TO PROGRAM THE TRANSMISSION AND SPEND SOME TIME WORKING WITH THE SHIFT POINTS. *TR

I HAVE OWNED MY FORD FOCUS FOR ABOUT 1 YEAR- IT'S A 2014 MODEL. I BOUGHT THE CAR AFTER I WAS TOLD IT WOULD NOT HAVE THE SAME PROBLEMS AS MY 2012 FORD FIESTA, WHICH I TRADED IN FOR A FOCUS AFTER HAVING THE TRANSMISSION COMPLETELY REBUILT BECAUSE OF TRANSMISSION PROBLEMS. THE DEALER WHO SOLD ME THE CAR HAD SUGGESTED I GO TO A FORD FOCUS AND TOLD ME THE TRANSMISSION WAS DIFFERENT FROM MY FIESTA. HE CLEARLY WAS NOT HONEST WITH ME ABOUT THIS ISSUE AND NOW, I HAVE STARTED EXPERIENCING THE SAME PROBLEMS FORD FOCUS AS EARLY AS LAST MONTH; THE SAME ISSUES THAT LED THEM TO REBUILD MY FIESTA TRANSMISSION, WHICH DID NOT END UP FIXING THE ISSUE. IT HAS BEGUN SHAKING AND GRINDING WHEN ACCELERATING. IT GRINDS WHILE IN MOTION AT SPEEDS BELOW 40 MILES PER HOUR. I HAVE BEEN DOING RESEARCH AND HAVE BEEN FINDING THAT SEVERAL REPORTS AND LAW SUITS HAVE BEEN FILED WITH NO RESPONSE. I AM FILING A COMPLAINT IN HOPES THAT SOMETHING WILL BE DONE ABOUT THIS. IT IS NOT OK THAT THESE CARS ARE BEING SOLD. *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,588. UPDATED 6/4/15*CN THE CONSUMER STATED THE VEHICLE WOULD STALL, SHUDDER AND SLIP OUT OF GEARS. UPDATED 12/17/15.8JB UPDATED 10/11/2017*CN

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXCESSIVELY VIBRATED, JERKED, AND FAILED TO ACCELERATE AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPROGRAMMED THE SOFTWARE AND STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE CLUTCH WAS ON BACK ORDER AND COULD NOT PROVIDE A TURN AROUND TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

THE CAR SHUTTERS AT EVERY PUSH OF THE GAS, I HAVE TAKEN INTO THE FORD DEALERSHIP AND THEY KEEP TELLING ME THAT IT'S A EUROPEAN TRANSMISSION AND IT'S GOING TO DO THAT, THERE HAVE BEEN SEVERAL TIME WHEN I HAVE COME CLOSE TO SOMEONE HITTING ME BECAUSE IT SHUTTERS SO BAD AND THEN DECREASES IN SPEED. IF I HAD KNOW WHEN I BOUGHT THIS CAR THAT IT DID THIS THEN I WOULD OF NEVER BOUGHT IT. *TR

TRANSMISSION SLIPPAGE, BUCKING, KICKING, JERKING, ROUGH ENGAGEMENT, SUDDEN ACCELERATION, DELAY IN DOWNSHIFTS, SHUDDERING AND DELAYED ACCELERATION. *TR

VEHICLE SHAKES, HESITATES, SHUDDERS FROM STOP AND AT SLOW SPEEDS. VERY JERKY AND INCONSISTENT SHIFTING THROUGH THE FIRST 2 TO 3 GEARS. NOT AS APPARENT AT SPEEDS OVER 25MPH. *TR

WITHIN THE FIRST FEW HUNDRED MILES I DROVE THE CAR I NOTICED THAT WHEN I WAS AT HIGHWAY SPEED AND TRIED TO ACCELERATE THE CAR ACTED LIKE IT COULDN'T GET IN GEAR AND GO. THE ACCELERATION WAS DELAYED DRAMATICALLY. THAT HAS CONTINUED EVER SINCE. MORE RECENTLY FROM A DEAD STOP WHEN I ACCELERATE THE CAR SHUDDERS, MAKES LOUD, ODD NOISES AND ACCELERATES WITH DIFFICULTY. THIS CAR IS A DANGER TO ME AND TO OTHERS. *TR

TRANSMISSION FEELS LIKE IT IS SLIPPING UPON ACCELERATION. FEELS LIKE DRIVING IN HIGH GEAR, LOTS OF JUMPING & JERKING. *TR

THE STEERING IS VERY DANGEROUS AND WILL CAUSE AN ACCIDENT. THERE IS NO CENTERING THE WHEEL, IT CONSTANTLY DRIFTS BACK AND FORTH LEFT AND RIGHT, ON IT'S OWN WITH FLAT STRAIGHT ROAD AND PERFECT STRAIGHT LINE OF SIGHT. THE STEERING IS TOO SENSITIVE, IF I MOVE THE STEERING WHEEL JUST A SLIGHT AMOUNT IT OVER CORRECTS AND CONTINUES TO MOVES THE CAR. THE DRIVE MUST CONSTANTLY COURSE CORRECT OR I WILL VEER OFF THE ROAD RIGHT/LEFT OR HIT ANOTHER CAR IN EITHER LANE, THE PROBLEM IS MULTIPLIED SEVERAL TIMES OVER WHEN TRAVELING AT HIGHWAY SPEEDS. SEARCHING THE INTERNET I SEE SEVERAL OTHER COMPLAINTS FROM 2014 FOCUS OWNERS AND AM QUITE SHOCKED THIS ISSUE HAS NOT BEEN ESCALATED AND FIXED BY FORD, THE NEW ELECTRIC STEERING IS NOT WORKING AND A SAFETY HAZARD TO ANY DRIVER. I HAD THE CAR IN THE MATHEWS FORD COLLISION SHOP TO REPAIR A HIT TO THE FRONT END FROM A DEER, AND REPORTED THE STEERING ISSUE. THEY ACTED LIKE THEY HAD NO IDEA WHAT I WAS REPORTING AND RECOMMENDED A FRONT END ALIGNMENT. I TOLD THEM THEY NEEDED TO DRIVE THE CAR AND WOULD FEEL AND EXPERIENCE THE PROBLEM. I PICKED THE CAR UP LAST WEEK AND THEY SAID THE STEERING COMPUTER WAS RESET AND RE-CALIBRATED, AND THE FRONT END ALIGNMENT WAS DONE. AS SOON AS I LEFT AND WAS DRIVING IT WAS ACTUALLY WORSE THAN BEFORE AND WHEN I TRAVELED ON THE HIGHWAY 2 DAYS LATER IT WAS VERY PRONOUNCED WITH VERY LITTLE WIND THAT DAY. I WENT BACK TO MATHEWS TODAY AND HAD ONE OF THEIR ESTIMATORS DRIVE THE CAR WITH ME IN IT AND HE ABSOLUTELY AGREED AND SAID T

THE FORD FOCUS HAS HAD SHIFTING ISSUES SINCE FIRST PURCHASED. FORD PERFORMED A REPROGRAMMING OF THE COMPUTER MODULE, DID NOT SOLVE THE PROBLEM. FORD REPAIRED THE CLUTCH AND IT SEEMED TO SOLVE THE PROBLEM FOR A FEW MONTHS. THE SLUGGISH SHIFTING REAPPEARED A FEW MONTHS AFTER THE REPAIR CONDUCTED ON BATTLEFIELD FORD (VA). TOOK THE VEHICLE TO TED BRITT, FORD CHANTILLY VA, ACCORDING TO THE TECHNICIAN THE PROBLEM COULD NOT BE REPLICATED. "FORD STATES THAT SOME SHIFTING LAG IS ACCEPTABLE" OF CONCERN IS THAT I'VE OWNED A FORD, RANGER/FUSION/EXPLORER/ FORD FUSION HYBRID, NONE OF THESE VEHICLES HAVE THIS ISSUES WITH SHIFTING. ITS FORD GOING TO WAIT UNTIL SOMEONE GETS SERIOUSLY HURT? *TR

TRANSMISSION SHUDDERS UPON ACCELERATION. ON NUMEROUS OCCASIONS THE CAR HAS ALMOST STALLED OUT ALMOST CAUSING US TO BE REAR ENDED. I HAVE TAKEN THE CAR TO THE DEALER, THE FIRST TIME THEY REPLACED THE CLUTCH ASSEMBLY. 2ND TIME THEY HAD TO REPROGRAM THE PART THAT WAS REPLACED. CAR IS CURRENTLY IN THE SHOP AWAITING OUTCOME THIS TIME. VERY UPSETTING CONSIDERING THIS IS SUPPOSED TO BE A REPUTABLE COMPANY THAT HAS BEEN AROUND FOR MANY YEARS. I AM VERY DISAPPOINTED AND I HOPE THEY DO RECALL ON THESE TRANSMISSIONS. *TR

VEHICLE ON MULTIPLE OCCASIONS HAS SLIPPED/STALLED WHEN TRYING TO ACCELERATE. SOMETIMES IT IS FROM A DEAD STOP AND SOMETIMES IT IS AT SPEED. CAR WILL SHUDDER, HIGH REV AND NOT SHIFT, START TO GO AND STALL. I FEEL UNSAFE IN THIS VEHICLE AND FORD HAS NOT CORRECTED THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WAS DEFECTIVE AND HAD STREAKS CAUSING THE VISIBILITY TO BECOME POOR WHILE OPERATING THE VEHICLE. THE AUTHORIZED DEALER REFERRED THE CONTACT TO THE MANUFACTURER OF THE GLASS WHO CLEANED THE WINDOWS WITH A SOLUTION BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND INDEPENDENT GLASS COMPANY AND THEY ALSO USED A SOLUTION AND INDICATED THAT THERE MAY BE A DEFECT WITH THE GLASS AND BOTH REFERRED THE CONTACT BACK TO THE AUTHORIZED DEALER TO HAVE THE WINDSHIELD REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

THE CAR'S TRANSMISSION HAS ACTED UP ALMOST SINCE THE VERY BEGINNING WHEN I PURCHASED THE VEHICLE. THIS WAS MY VERY FIRST BRAND NEW CAR AND WAS UNAWARE OF THE CAR SOUNDS AND HOW IT FEELS WHEN DRIVING IT. HOWEVER, A PROBLEM IN THE TRANSMISSION STARTED GETTING MORE NOTICEABLE AS TIME PASSED BY, SUDDENLY IT WOULD SLIP AND HESITATE AT LOW SPEEDS. I COULDN'T BELIEVE IT SINCE I'VE HAD THE CAR FOR ONLY A FEW MONTHS. I RECENTLY TOOK IT TO THE FORD DEALERSHIP AND ALL THEY DID WAS REPROGRAM THE COMPUTER AND GATHER INFORMATION FOR THE FORD MANUFACTURER. NOW THE CAR IS EVEN WORSE THAN BEFORE AND DOING THINGS IT DID NOT DO BEFORE I TOOK IT IN. I WANT THE FORD MANUFACTURER TO BUY BACK THIS VEHICLE; I DON'T FEEL SECURE IN IT ANYMORE AND I DON'T CONSIDER IT A RELIABLE WAY OF TRANSPORTATION ANYMORE. I'M STRONGLY CONSIDERING NOT TO GO FOR ANOTHER FORD VEHICLE EVER AGAIN, I'D RATHER GO WITH OTHER MAKES AND MODELS. MY EXPERIENCE WITH FORD HAD BEEN BAD, I HAD THIS CAR FOR ONLY A YEAR AND ONLY 11,000 MILES AND I'M ALREADY DEALING WITH THE TRANSMISSION. *TR

THE CAR SHUDDERS, JERKS AND SLIPS OUT OF GEAR ... FORD WON'T DO IT AND LET ME BUY THE CAR WITHOUT SAYING A WORD EVEN THOUGH THEY KNEW THE HUNDREDS OF COMPLAINTS AND LAWSUITS THEY HAVE HAD IN THE PAST. *TR

ON SEVERAL OCCASIONS (WHILE PULLING INTO TRAFFIC). FROM A STOP THE TRANSMISSION REVS BUT CAR WILL NOT ACCELERATE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. THIS CAR WAS PURCHASED NEW FOR MY DAUGHTER SO SHE WOULD HAVE A SAFE RELIABLE VEHICLE TO DRIVE TO SCHOOL. A TRANSMISSION CAUSING A LOSS OF ACCELERATION WHILE IN NORMAL DRIVING CONDITIONS IS NOT SAFE OR RELIABLE. *TR

ON NUMEROUS OCCASIONS, WHEN LEAVING A STOP SIGN/LIGHT, THE CAR WILL SHUDDER AND CHOKE AS IF IT GOING TO TURN OFF. THE CAR IDLES AROUND 750 RPMS WHEN THIS OCCURS. I AM NOT SURE IF THAT IS ABNORMAL OR NOT. UNFORTUNATELY, IT FEELS AS IF THE ISSUE IS OCCURRING MORE FREQUENTLY. FOR EXAMPLE, I HAVE NOTICED WHILE THE CAR IS IN MOTION AND AT VARIOUS SPEEDS THAT SOME TIMES WHEN I ATTEMPT TO ACCELERATE THE CAR WILL NOT RESPOND AS IT SHOULD WHILE OTHER TIMES IT WILL RESPOND QUITE QUICKLY AND AS I WOULD EXPECT. MY CONCERN IS IF THE ISSUE IS GETTING WORSE, WILL I BE PUT IN A POTENTIALLY HAZARDOUS SITUATION THAT COULD CAUSE AN ACCIDENT. *TR

WHILE DRIVING IN STOP AND GO TRAFFIC THE CAR ACCELERATED, LURCHING FORWARD, INSTEAD OF STOPPING WHEN THE BRAKES WERE APPLIED, CAUSING ME TO STRIKE THE CAR IN FRONT OF ME. CAR TRANSMISSION REVVED AND GAVE THE SOUND OF A CAR SHIFTING GEARS, AND CONTINUED TO REV FOR SEVERAL SECONDS AFTER IMPACT. *TR

WHEN PULLING FORWARD OUT OF A GAS STATION, I HIT THE ACCELERATOR, THE CAR STARTED SHUTTERING AND JUMPING, THEN REED UP TO 3,000 RPM AFTER I TOOK MY FOOT OFF THE GAS, I WAS ONLY TRYING TO GO FORWARD ABOUT 20 FEET. IT THEN KEPT GOING WITHOUT ANY INPUT FROM ME AS THE DRIVER. I HAD TO HIT THE BRAKE ALL THE WAY DOWN TO STOP IT AND PREVENT THE CAR FROM GOING INTO ANOTHER VEHICLE. THE CAR THEN SHIFTED REALLY HARD AND ALMOST LURKED MY PASSENGER INTO THE DASHBOARD. THIS TRANSMISSION IS NOT SAFE AND THIS WAS NOT THE FIRST TIME IT HAS HAPPENED. *TR

THE VEHICLES TRANSMISSION WAS MAKING NOISES, SHUTTERING AND HESITATING WHEN TAKING OFF. I TOOK IT TO THE DEALER 3 TIMES AND FINALLY ON THE THIRD TIME (AFTER GETTING THE REGIONAL FORD CUSTOMER SERVICE REPRESENTATIVE INVOLVED) THEY TOLD ME THAT THEY HAD TO REPLACE THE AUTOMATIC CLUTCH. THEY KEPT THE CAR FOR A WEEK AND WHEN I GOT IT BACK I HAVE TO ADMIT IT DROVE BETTER. HOWEVER NOW 9 MONTHS AND 15K MILES LATER THE TRANSMISSION IS MAKING THE SAME NOISES AGAIN AND IT IS NOT SHIFTING PROPERLY. THE VEHICLE IS DOING EXACTLY WHAT IT DID WHEN IT ONLY HAD 400 MILES ON IT. I DID SOME RESEARCH AND FOUND OUT THAT A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THE FORD FOCUS. *TR

WHILE TAKING TURNS AT 10 - 15 MPH SPEED AND/OR WHILE ACCELERATING FROM A STOP, THE VEHICLE GIVES OUT A SERIES OF RATTLING NOISES WITH THE TRANSMISSION. THIS SEEMS TO OCCURS AT NO / PARTIAL THROTTLE BEING APPLIED. AT TIMES, WHILE ACCELERATING FROM STOP, THE VEHICLE SHATTERS QUITE STRONGLY. THE SHUDDER IS PRETTY STRONG WHEN IT OCCURS WHEN ACCELERATING FROM A STOP ON AN INCLINE. *TR

WE WERE SITTING AT A STOP LIGHT ON A SLIGHT INCLINE (NO MORE THAN A DRIVEWAY). WHEN THE LIGHT TURNED GREEN, I TOOK MY FOOT OFF OF THE BRAKE AND THE CAR STARTED ROLLING BACKWARD. I APPLIED NORMAL GAS PEDAL AND IT STILL ROLLED BACK. I GAVE IT MORE THROTTLE FOR A SECOND AND THE TRANSMISSION FINALLY CAUGHT. FORTUNATELY, WE AVOIDED ROLLING INTO THE CAR BEHIND US. THE CAR PROBABLY ROLLED BACK THREE OR FOUR FEET BEFORE ENGAGING. SINCE THE CAR WAS PURCHASED NEW, IT SHUDDERS WHEN LEAVING A STOP, AND HAS A GRINDING NOISE IN THE FRONT WHEN GOING UPHILL AND TURNING TO THE LEFT. IN OTHER WORDS, IT HAS THE SAME ISSUES AS ALL OF THE OTHER COMPLAINTS PEOPLE HAVE POSTED ONLINE. WHEN WE BOUGHT THE CAR, WE WERE TOLD THAT AFTER A 1,000 OR SO MILES OF DRIVING, THE TRANSMISSION WOULD "LEARN" OUR DRIVING HABITS AND BE SMOOTH..........RIGHT. WHEN I TALKED TO THE LOCAL FORD DEALER'S SERVICE DEPT., I WAS TOLD THESE ARE JUST CHARACTERISTICS OF THESE TRANSMISSIONS. IF THESE ARE PROPERTIES OF A NORMAL FORD DUAL-CLUTCH TRANSMISSION, THEY SHOULD BE ASHAMED. *TR

WHEN TRYING TO ACCELERATE FROM A STOP, CAR SHUTTERS. IT CAN HAPPEN WITH USING NO FORCE ON THE GAS OR USING FULL FORCE ON THE GAS. CAR SHUTTERS AND EVEN MAKES A RATTLING NOISE. *TR

WHILE DRIVING CAR SUDDENLY BEGAN TO LOOSE RPM, MOTOR QUIT RUNNING, COULD NOT RESTART. VEHICLE HAD TO BE TOWED. I WAS TOLD THE MOTOR WAS BAD AND WOULD HAVE TO BE REPLACED, THE NEXT DAY WAS TOLD THE FUEL PUMP WAS BAD AND WAS ALL THAT WAS NEEDED REPLACED, THEN WAS TOLD THE PROBLEM WAS CAUSED BY "BAD FUEL" AND NOT COVERED BY MY EXTENDED WARRANTY. I GET GASOLINE AT SAME PLACE, THEY TELL ME THERE HAVE BEEN NO OTHER COMPLAINTS ABOUT PROBLEMS WITH FUEL. ONLY LAST MONTH I NOTICED OIL ON SIDES OF CAR AND THE WATER PUMP WAS REPLACED, WAS TOLD BY MECHANIC AT FORD THAT THE "OIL AND WATER WERE MIXING". ALL THIS SOUNDS A LITTLE TOO WEIRD TO BE HAPPENING TO A 2014 VEHICLE AND I AM NOT HAPPY ABOUT HAVING TO SPEND OVER $500 TO REPAIR A CAR THIS NEW. *TR

MY FORD FOCUS SHUTTERS, GRINDS EVERY TIME I GO FROM ONE GEAR TO ANOTHER GEAR. THE CAR STARTS TO SHUTTER BADLY AS I PUT IT IN REVERSE, AND JUMPS WHEN I GAVE IT GAS. I HIT ANOTHER CAR. I HAVE BEEN BACK TO THE FOOD DEALER 2X WITH THE COMPLAINTS THAT THE CAR, SHUTTERS, GRINDS LIKE IT WONT GO INTO GEAR. THEY KEEP GIVING ME THE RUN AROUND. *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION FAILURE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO HESITATE AND SHAKE. THE VEHICLE WAS BROUGHT TO A COMPLETE STOP AND FAILED TO SHIFT INTO REVERSE. THE NEXT DAY, THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.

HELLO I PURCHASED MY 2014 FORD FOCUS SEPT 1, 2014 DECIDED TO GET A FORD BEING THAT I'VE HAD NOTHING BUT TOYOTA COROLLAS IN THE PAST AND A PLYMOUTH NEON THAT WAS GIVEN TO ME BUT PREFER COROLLAS ANYWAYS SOON AFTER I WAS DRIVING IT I NOTICED A JERKING, REVVING ON TAKE OFF AT FIRST I THOUGHT OK IT'S JUST ME BUT WHEN MY SISTERS NOTICED IT AND MY BROTHER WHILE HE TOOK IT TO THE STORE THAT'S WHEN I KNEW IT WASN'T JUST ME. THE CAR FEELS LIKE IT HAS NO POWER UPON TAKE OFF WHICH MAKES ME REALLY UNCERTAIN AND AFRAID I DON'T FEEL INSURE LETTING ANYONE RIDE WITH ME. I DRIVE UP ORTEGA HWY A LOT SINCE MY SON LIVES IN MISSION VIEJO IT'S A VERY UP HILL RIDE THE CAR JERKS A LOT AND AGAIN HAS NO POWER I LITERALLY HAVE TO GIVE IT GAS FOR IT TO MOVE. I HAVE TAKEN IT IN TWICE NOW TO GET CHECKED AND BOTH TIMES THEY PERFORMED A UPDATE ON THE ENGINE WAS WHAT I WAS TOLD AND THAT THE CAR WAS FINE. I AM NOT HAPPY WITH MY CAR I FEEL THAT I GOT RIPPED OF THEY SHOULD DISCONTINUE THIS CARS INSTEAD OF SELLING THEM THEY ARE VERY HAZARDS AND SHOULD NOT BE OUT ON THE ROADS. I AM CONTINUING MAKING MY PAYMENTS SINCE I DON'T WANT IT TO AFFECT MY CREDIT BUY I AM NOT TO HAPPY SINCE THE CAR I THOUGHT WAS IN GOOD STANDARDS IS NOT I WISH I WOULD OF KNOWN THIS WHEN I WAS BUYING THIS TYPE OF VEHICLE I WAS NEVER INFORMED OF THE KIND OF TRANSMISSION I KNOW THAT I DID TELL THEM I WANT A AUTOMATIC NOT A DUAL AUTOMATIC AND STANDARD TRANSMISSION NOT A HAPPY PERSON RIGHT NOW. VERY DISAPPOINTING. *TR

MY FORD FOCUS EV SHUT DOWN WITH NO REASON WHILE I WAS DRIVING, IT HAPPENED TWICE IN A WEEK. EVEN AFTER I UPDATED THE SOFTWARE. WHILE REBOOTING TOOK MOVE THAN ONE MINUTE, AFTER I TRIED TO TURN OFF EVERYTHING, THE POWER WAS STILL ON FOR A WHILE. *TR

THERE IS A GRINDING NOISE AND SHUDDERING ISSUES WITH THE VEHICLE. THE CAR HAS VERY POOR ACCELERATION AT TIMES AS THE TRANSMISSION SEEMS TO SLIP. NOW AT 10,000 FORD IS GOING TO REPLACE THE CLUTCHES. HOWEVER, I AM STILL DRIVING THE CAR AS THE PARTS ARE BACK ORDERED SO I ASSUME THIS IS A COMMON ISSUE. *TR

I HAVE A MANUAL TRANSMISSION. ON SEVERAL OCCASIONS OVER THE PAST YEAR, THE CAR WILL BE ACCELERATING AND WITH OUT WARNING, THE POWER TRAIN WILL PAUSE/SEEM TO SLIP/SLIGHT SHUDDER FOR A SECOND OR TWO AND THEN THE VEHICLE RESUMES OPERATING NORMALLY. GENERALLY, THIS HAPPENS IN THE MORNING AFTER DRIVING FOR ABOUT A MILE. HAPPENS IN DIFFERENT SEASONS OF THE YEAR. DOES NOT SEEM TO HAPPEN RIGHT AS I SHIFT INTO THE NEXT GEAR UP. I AM GENUINELY CONCERNED THAT I WILL BE DRIVING AT SOME POINT AND LOSE MY POWER TRAIN IN A SITUATION THAT WILL PUT ME AT RISK (MERGING INTO TRAFFIC, TURNING ACROSS TRAFFIC, CROSSING A RAILROAD CROSSING, OR OTHER SITUATION IN WHICH I HAVE TO MOVE OR FEAR RISK OF BEING HIT). THERE HAS NOT BEEN A REPEATABLE EXPERIENCE THAT WOULD MAKE TAKING THE CARE IN FOR SERVICE EFFECTIVE. I AM PAST THE WARRANTY PERIOD OF 36,000 MILES (I DRIVE ABOUT 100 MILES PER DAY IN MY COMMUTE) AND I FEAR THAT I WILL BE STUCK WITH EXPENSIVE BILLS TO FIX WHAT IS CLEARLY A DEFECT ISSUE. OR WORSE YET, GET HURT/INJURED OR POSSIBLY KILLED BECAUSE OF THE LOSS OF MY POWER TRAIN. *TR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND ACCELERATED IN EXCESS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.

WHEN ACCELERATING FROM A STOP VEHICLE SHUTTERS, GRINDS AND JOLTS FORWARD. WHEN TURNING A LOUD GRINDING NOISE COMES FROM THE TRANSMISSION. AFTER TAKING THE CAR TO THE DEALERSHIP THE PROBLEM IS STILL NOT FIXED. I HAVE BEEN WAITING FOR THE PARTS TO COME IN FOR TWO MONTHS. I AM CONCERNED FOR THE SAFETY AND DRIVABILITY OF THE VEHICLE. *TR

WHEN I STEP ON THE GAS PEDAL THE CAR JERKS QUITE A FEW TIMES BEFORE ACCELERATING. DURING THAT TIME IT FEELS AS IF THE CAR WILL STOP WORKING. THIS HAPPENS SPORADICALLY DURING EVERY TIME I DRIVE. *TR

THIS IS THE SECOND TIME THAT MY CAR ACCELERATED ON ITS OWN, ONCE WHILE STOPPED, THE SECOND TIME WHILE DRIVING. THE FIRST OCCURRENCE OF OCCURRED WHILE STOPPED AT 0 MILES PER HOUR AT A DRIVE-THROUGH, I HAD TO PUSH ON THE BRAKES HARDER TO PREVENT THE CAR FROM HITTING THE CAR AHEAD OF ME. A SECOND OCCURRENCE OCCURRED YESTERDAY ON FEBRUARY 14 OF 2014. I WAS DRIVING AT 35 MILES PER HOUR IN A 45 MILES PER HOUR ZONE WHEN THE CAR AUTOMATICALLY WITHOUT WARNING ACCELERATED; I HAD TO STEER THE CAR INTO A SNOW BANK AND I ALMOST HIT A LARGE TREE I AM VERY CONCERNED ABOUT THE ABOVE OCCURRENCES AND I WILL GET IN TOUCH WITH MY FORD DEALERSHIP TOMORROW TO SEE WHAT CAN BE DONE AFTER THE FIRST INCIDENT I TOOK THE CAR TO THE FORD DEALERSHIP WART WAS EVALUATED AND I WAS ADVISED THAT THERE IS NOTHING WRONG WITH THE CAR. *TR

CAR MISS SHIFTS THROUGH THE FIRST 2 OR 3 GEARS. IT SOMETIMES LURCHES FROM STOP SIGNS AND SOMETIMES JUST WILL NOT GO. IT HAS ONE OF THE BAD TRANSMISSIONS EVERYONE IS COMPLAINING ABOUT AND FORD SERVICE SAYS IT FALLS WITHIN TOLERANCE. THEY TOOK IF FOR A DRIVE IN THE PARKING LOT ONLY. *TR

TL*THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE DRIVER SIDE AIR BAG DEPLOYED AND CAUSED THE CONTACT TO CRASH INTO THE SIDE OF A BRIDGE. THE CONTACT MENTIONED THAT IT FELT AS IF THE BRAKES FAILED AS WELL. THE CONTACT SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN.

2014 FORD FOCUS THE TRANSMISSION STUTTERS, GRINDS AND IS VERY SHAKY. UPON ACCELERATION ITS VERY JUMPY AND STUTTERS AND FOLLOWED BY A GRIND NOISE. I TOOK THE CAR INTO THE DEALERSHIP, THEY REPLACED ALL THE INDIVIDUAL CLUTCHES. THEY TOLD ME DRIVE IT A BIT. THE STUTTER HAS STOPPED A LITTLE BUT IT STILL STUTTERS AND GRINDS. I TRIED TO IGNORE THIS FOR A WHILE BECAUSE IT IS VERY INCONVENIENT FOR YOUR VEHICLE TO BE IN SHOP. THEY SHOULD REALLY MAKE IT STANDARD FOR ALL FORD DEALERSHIPS TO PROVIDE A RENTAL CAR IF YOUR VEHICLE IS UNDER WARRANTY. I BOUGHT A NEW CAR SO THAT THERE WOULD NOT BE ANY PROBLEMS AND NOW I AM ALWAYS HAVING TO BRING IT IN. THE SECOND TIME I TOOK IT IN THEY TOLD ME THAT THEY RE PROGRAMMED IT. THE THIRD TIME I TOOK IT IN THEY TOLD ME THAT THEY REPROGRAMMED IT AGAIN AND A WEEK LATER IT IS STILL HAPPENING. THIS IS VERY CONCERNING AND UNSAFE. I DO NOT RECOMMEND THIS CARE TO ANYONE I KNOW, NOR WILL I. *TR

TOOK MY CAR TO THE FORD DEALERSHIP, FOR THE 5TIMES . TO BE LOOKED AT AGAIN FOR ALL THE PROBLEMS I AM HAVING AND THEY STATED THEY FOUND THE PROBLEM, LIKE EVERY TIME, WITH THE SHUDDERING AND HESITATION I WAS EXPERIENCING. THEY HAVE REPROGRAMMED, AND REPLACED THE CLUTCH AND COMPUTER AND ASKED THAT I DRIVE IT AGAIN FOR A BIT AND SEE IF THE PROBLEM RETURNS. THE PROBLEMS STILL REMAINS THE SAME, WITH NO HELP FROM DEALERSHIP, THEY JUST KEEP MAKING EXCUSES, REFUSING TO FACE THE PROBLEM, THEY TOLD ME AFTER MY 5TH TRIP AND WAIST OF TIME TO THINK ABOUT A NEW CAR, MY CAR IS BARELY EVEN 11 MONTHS OLD. THE LAST TIME IT WAS SERVICE THEY DIDN'T EVEN PUT BACK IN THE OIL PLUG, FOR AN OIL CHANGE I DIDN'T EVEN RECEIVE, MY CAR IS WORST EVERYDAY, I HAVE BOUGHT 4 VEHICLES MFRI! THIS DEALERSHIP AND IF THEY DON'T FACE THE FACTS AND FIX IT ITS GOING TO BE MY LAST , I CAN'T DEPEND ON MY CAR , I DON'T WANT TO BE STRANDED AND THE SAFETY HAZARDS FOR THESE SAME ISSUES ARE RIDICULOUS, I SHOULD NOT HAVE TO FEEL THREATENED OR AFRAID TO DRIVE MY OWN CAR . EVERYTIME I START !Y CAR AND START TO GO , I HAVE TO WORRY IF !Y CAR IS GOING TO GET STUCK IN GEAR AND ACCELERATE OR NOT STOP AT ALL, RESULTING IN AN ACCIDENT OR WORSE. *TR

I WAS TRAVELING AT APPROX 42 MPH WHEN ANOTHER VEHICLE FAILED TO YIELD AND TURNED LEFT INTO MY LANE. THE FRONT OF MY VEHICLE STRUCK THE PASSENGER SIDE OF OTHER VEHICLE. MY VEHICLE CONTINUED ON AN STRUCK CURB, COMING TO REST ON SIDEWALK. MY VEHICLE WAS A TOTAL LOSS. NO AIRBAGS DEPLOYED IN MY VEHICLE DURING ACCIDENT. *JS

I WAS DRIVING MY VEHICLE THRU A HOSPITAL PARKING LOT WITH MY FATHER IN THE CAR GOING ABOUT 3-5 MPH. I PRESSED THE GAS PEDAL AND THE ENGINE REVED HIGH BUT CAR DID NOT MOVE. IT WAS AS IF IN NEUTRAL EVEN THOUGH THE CAR WAS IN DRIVE. MADE AN APPT AT THE FORD SERVICE DEPARTMANT, BUT A DAY BEFORE THE APPT I WAS PULLING OUT OF MY NEIGHBORHOOD ONTO A MAIN ROAD WHEN IT "HESITATED" SO BADLY THAT I WAS ALMOST TBONED. SERVICE SAID IT NEEDED A SOFTWARE UPDATE. THEY SAID THAT THEY RECORDED SLIPPAGE AND THAT WITH THE UPDATE IT SHOULD BE FINE. THE CAR SINCE THEN HAS CONTINUED TO HESITATE AND SHIFT ROUGHLY. IT ROLLS BACK ON HILLS NOT STOPPING UNTIL EITHER MOMENTUM RUNS OUT OR I PRESS THE BRAKE. IT HAS EVEN GONE BACKWARDS ON A FLAT SURFACE WHILE IDELING. I ALMOST HIT ANOTHER VEHICLE! I HAVE TAKEN IT IN MULTIPLE TIMES-- THEY TELL ME ITS ALL NORMAL THAT I NEED TO LEARN HOW TO DRIVE THE CAR. THAT THEY CAN'T DUPLICATE THE ISSUE. WHILE AT THE DEALERSHIP EACH TIME SEVERAL OTHER FOCUS OWNERS CAME IN WITH SIMILAR PROBLEMS. THEY REFUSE TO HELP. THEY WANT TO UP MY PAYMENTS BY 100 BUCKS JUST TO SWAP TO A SAFER CAR. I EVEN SPOKE TO A CORPORATE MANAGER. SHE DID NOTHING EXCEPT SPEAK DOWN TO ME. I FINALLY SENT IN THE OFFICIAL NOTICE ABOUT CLAIMING ITS A LEMON. SOMETHING NEEDS TO BE DONE. *JS

SINCE I HAVE HAD MY 2014 FORD FOCUS IT HAS HAD MAJOR AUTOMATIC TRANSMISSION ISSUES. WHILE DRIVING AT SLOW SPEEDS, THE TRANSMISSION WILL OVER REV THE ENGINE, AND THIS SOMETIMES MAKES THE VEHICLE UNSAFE WHEN BRAKING. THE CAR WILL ROLL BACK ON HILLS, AND IT OFTEN MAKES A STRANGE RATTLING NOISE FROM UNDER THE CAR WHILE THE CAR IS TRYING TO CHANGE GEARS, THE SHIFT POINTS ARE NOT WHERE YOU SUSPECT THEM TO BE, AND WILL ALSO BEHAVE ODDLY. I HAVE HAD A PART IN THE TRANSMISSION REPLACED AND ON AN ADDITIONAL VISIT, HAVE ALSO HAD THE TRANSMISSION RESET TO FACTORY SPECIFICATIONS. THIS ISSUE IS ONGOING. I HAVE AN APPOINTMENT TO HAVE AN INTERNAL PART WITHIN THE TRANSMISSION REPLACED FOR THE SECOND TIME AT THE DEALERSHIP. THIS ISSUE IS STARTING TO BECOME A SAFETY CONCERN, AND NEEDS TO BE ADDRESSED! *JS

WHEN MOVING FROM A COMPLETE STOP OR ROLLING SLOWLY THE CAR SHAKES, MAKES GRINDING NOISES; VEHICLE HESITATES AND VIBRATES ALSO THE TRANSMISSION DOES NOT SHIFTING PROPERLY. I AM WORRIED WHEN I TRY TO MERGE ONTO A HIGHWAY FROM A SIDE ROAD, WHAT IS THIS CAR GOING TO DO. IS IT GOING TO THROW ITS FIT AND HESITATE AND SHAKE OR IS IT GOING TO MOVE SOMEWHAT SMOOTHLY. I NEVER KNOW HOW THE CAR WILL ACT. I DO NOT BELIEVE THIS IS VERY SAFE THAT THIS CAR HESITATES. MOVING FROM A STOP SIGN OR STOPLIGHT OKAY (IRRITATING) BUT TRYING TO MERGE OUT INTO TRAFFIC NOT SO WELL (DEADLY EVEN). FORD SAYS IT?S WITHIN SPECS AND OKAY BOTH AT THEIR DEALERSHIP AND FORD CUSTOMER SERVICE. FORD CUSTOMER SERVICE SAYS IT?S NORMAL TO HAVE SOME HESITATION AND SHAKING TO ME DOESN'T?T SEEM RIGHT. THE DEALERSHIP SAYS IT AN ONGOING PROBLEM FORD WON'T DEAL WITH. I CAN'T EVEN GET RID OF MY CAR AS I TRY TO TRADE IT IN AND I GET LAUGHED AT BY OTHER DEALERS. WHAT CAN BE DONE? *JS

I HAVE A 2014 FORD FOCUS THAT SHAKES WHEN IT ACCELERATES, AT TIMES IS FEELS LIKE THERE IS NOT ENOUGH POWER. I GOT A SOFTWARE UPDATE YESTERDAY AND THE CAR STILL SHAKES, FORD SAYS ITS "NORMAL" DUE TO THEIR POWER SHIFT TECHNOLOGY. I DON'T FEEL COMFORTABLE WITH THEIR EXCUSE AND THEY SHOULD FIND A FIX FOR FOCUS' ASAP. *TR

THE VEHICLE HAS IDLE PROBLEMS SO I TOOK IT IN 1 MOUNT AFTER I BOUGHT THE CAR FORD SAID THEY FIXED IT BUT 2 MOUNTS LATER SAME PROBLEM THE CAR ACTUALLY JUMPED SPEED ALL THE SUDDEN AND RAN INTO DIVIDER THE BUMPER WAS WRECKED I TOOK IT TO FORD DEALER IN SAN JOSE THEY TOOK THE CAR IN AGAIN I TRY TO GET ANOTHER CAR BECAUSE IT'S NOT SAFE BUT FORD DENIED ME ,I HAVE SO MUCH ISSUE WITH FORD VEHICLE I HAD 2 FORD DIESEL TRUCKS WITH 6.0 ENGINE I SPENT AROUND 8,000 THOUSANDS DOLLARS FIXING IT NOW MY BRAND NEW CAR NOTHING BUT PROBLEM. I HURT MY NECK WHEN I HIT THE DIVIDER BUT ALL I ASK IS FORD TO BACK UP THERE MISTAKE ON VEHICLES I ALSO BOUGHT A NEW F150 THAT TRUCK RUNS GREAT BACK IN 2001. I JUST DON'T WANT TO DRIVE THAT CAR NO MORE IT'S VERY DANGEROUS. GOOD THING MY KIDS WAS NOT IN THE CAR THAT DAY.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN STARTING OFF FROM A STOP, WHEELS HAVE A JERKY AND SHUTTERY FEELING LIKE I TOOK OFF TOO FAST EVEN THOUGH I DON'T. ALSO, WHEN ACCELERATING THE RPM'S GO UP WAY TOO FAST AND COME DOWN SLOWLY. *TR