Page 41 of 53 · complaints 2,001–2,050 of 2,606

2014 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Power Train
Filed Sep 23, 2016100,000 milesMD

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE ENGINE HESITATED AND ATTEMPTED TO STALL. THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Power Train
Filed Sep 16, 201668,000 milesMN

MY 2014 FORD FOUS HAS A SHUDDERING AND SHIFTING ISSUES ON ACCELERATION. SOMETIMES MY CAR WILL NOT GO INTO GEAR. FORD KEEPS TELLING ME THAT IS NORMAL AND TO BRING THE CAR IN IF THE CHECK ENGINE LIGHT COMES ON. MY FEAR IS THAT THIS WILL HAPPEN IN A INTERSECTION CAUSING A ACCIDENT. FORD IS JUST DRAGGING THIER FEET ON THIS ISSUE UNTIL THE WARRANTY EXPIRES AND CONSUMERS LIKE ME ARE LEFT WITH THE BILL. FORD KNOWS THAT THERE ARE PROBLEMS AND REFUSES TO FIX IT. DOES IT TAKE THE MOTORING PUBLC TO LOSE LIVES BEFORE ANYTHING IS DONE?

Unknown or Other
Filed Sep 16, 201656,604 milesAZ

REAR PASSENGER DOOR LATCH BROKE WHILE IN MOTION; DOOR WILL NOT CLOSE OR LOCK.

Power Train
Filed Sep 15, 201670,260 milesRI

TRANSMISSION HESITATION FROM A STOP, TYPICALLY IN GEAR (DRIVE OR SPORTMODE), SOMETIMES SEVERE, CAUSING JERKING. BEEN HAPPENING LITERALLY SINCE I'VE OWNED THE VEHICLE, BUT SEEMS TO BE NOW MORE PRONOUNCED, ESPECIALLY AFTER LONGER DRIVES. ON THE HIGHWAY WITH STOP & GO TRAFFIC, AND THIS PROBLEM IS VERY UNSETTLING AND DANGEROUS.

Power Train
Filed Sep 14, 201621,984 milesWA

TRANSMISSION JERKS VIOLENTLY AT LOW SPEEDS, DANGEROUS AND UNDRIVABLE.

Electronic Stability Control (esc)
Filed Sep 13, 2016KY

WHEN STOPPED AT A LIGHT OR SOMETHING, CAR HESITATES LIKE IT'S GONNA DIE. THE RPM'S SHOOT WAY UP AND IF I GO TO BRAKE, THEY LIKE ALMOST GET STUCK IN HIGH RPM. TRANSMISSION SHUTTERS. TIRE PRESSURE WARNING LIGHT STAYS ON WHEN I'VE CHECKED THE TIRES PRESSURE AND EVERYTHING

Power Train
Filed Sep 8, 201618,000 milesPA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHOOK AND LOST POWER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION COMPUTER NEEDED TO UPDATED. THE VEHICLE CLUTCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Electronic Stability Control (esc)
Filed Sep 7, 201648,000 milesMD

MY 2014 FORD FOCUS HESITATE, THEN IT TAKES OFF, WHEN MERGINING INTO TRAFFIC IT STALLS, TRANSMISSION SEEMS TO BE SLIPPING, I WAS ALMOST HIT TWICE FROM IT STALLING, TRANSMISSION SERVICE LIGHT COMES ON, RADIO DISPLAY NOT WORKING

Electronic Stability Control (esc)
Filed Sep 7, 2016TX

WHEN I PUT IT IN DRIVE MODE IT GOES BACK WORDS.WHEN I'M DRIVING FOR ABOUT 20 MIN IT SHOWS MY E BRAKE IS ON AND SAYS TRANSMISSION AT FAULT AND ENGIN AT FAULT

Unknown or Other
Filed Sep 5, 2016CA

1.TRANSACTION WAS SLIPING HAD TO TAKE IN GOT IT OUT AN HAD TO TAKE IT IN FOR THE SECOND TIME FOR THE TRANSACTION 2. TOOK CAR BACK CUZ IF I HONKED THE HORN THE CAR WOULD DIE I HAD TO PUT IT IN PARK AND TAKE THE KEY OUT AN HIT THE ALARM RESET THE ALARM TO START THE CAR IT BEEN IN THE SHOP GOING ON THREE TIMES NOW I WAS DRIVING ON THE FREEWAY THE CAR DIED AN ALAM LIGHT HORN GO OFF AN DIES ON THE FREEWAY NOT SAFE AT ALL I HAD TO PUT IT IN PARK ON FREEWAY

Power Train
Filed Sep 5, 201641,000 milesCA

WE BOUGHT THIS CAR TO HAVE A SAFE, RELIABLE VEHICLE. I LIVE IN A MOUNTAIN COMMUNITY WITH PLENTY OF WILDLIFE AND VERY FEW OTHER DRIVERS ON THE ROAD. MY CAR BROKE DOWN ON THE MOUNTAIN HIGHWAY WHEN LEAVING FOR WORK AT 5:15AM. I GOT BARELY 2 MILES FROM HOME AND I LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. THE CAR WOULD NOT ACCELERATE MORE THAN 10 MILES PER HOUR AND JERKED, HESITATED, MADE GRINDING NOISE. IT HAS HESITATED FROM TAKE OFF SINCE WE'VE HAD IT. WE RECEIVED A RECALL NOTICE AND TOOK IT IN IMMEDIATELY. THAT DID NOTHING TO TAKE CARE OF THE PROBLEM. NOW IT STOPPED RUNNING COMPLETELY AND THE CHECK ENGINE LIGHT CAME ON. IT WAS TOWED TO THE SHOP AND WE HAVE BEEN TOLD THAT THE PART (TCM MODULE) IS ON BACK ORDER AND WE COULD BE WITHOUT OUR CAR FOR 1 TO 8 WEEKS. THEY COULD CARE LESS THAT THIS IS OUR MAIN FORM OF TRANSPORTATION AND I WILL HAVE TO GET A RENTAL IN ORDER TO GET TO WORK IN ORDER TO MAKE CAR PAYMENTS FOR A CAR I CAN'T DRIVE. I ESCALATED MY CONCERNS ALL THE WAY UP TO CORPORATE CUSTOMER RELATIONS AT FORD. SO GOING INTO THE WEEKEND I HAD NO HELP AT ALL FROM ANYONE AT FORD AND WAS FORCED TO OBTAIN A RENTAL AT MY COST. SO FAR I'M LOOKING AT $300 AND PRAYING THAT MY CAR IS BACK BEFORE I HAVE TO RETURN THE RENTAL. THIS IS A BUNCH OF [XXX] FROM FORD. IT'S ALL OVER THE INTERNET THE ISSUES WITH THESE CARS. FOR THEM TO NOT PROVIDE ASSISTANCE WITH RENTALS IS THE WORST POSSIBLE SERVICE EVER. I BET THEY SURE WILL EXPECT MY PAYMENT ON TIME WON'T THEY? I'VE FILED CLAIMS WITH A LEMO

Air BagsCrash
Filed Sep 3, 2016VA

FOCUS 2014 BEEN IN THE DEALER SHIP IN FAIRFAX..TED'S FOR OVER A MONTH NOW .I CALLED 4 TIMES AND NO ONE ANSWERS MY CALLS OR RETURN THEM...I DON'T NEED THE CAR ANY MORE SINCE I HAD TO BUY ANOTHER ONE..I SHAKES WHEN EVER YOU IT STARTS MOVING VERY VIOLENTLY AND CONSTANTLY STALL FOR NO REASON IT'S NOT GOING ANYWHERE AND HAVE SOME SOUNDS THAT THE WHOLE ENGINE IS ABOUT TO BREAK...THE SEAT BELT DON'T WORK ALL THE TIME OR THE AIR BAGS OFFEN START BEEPING ON THE DASH BORD...IT'S BEEN A REALLY RUFF RIDE FOR A CAR THAT HAS LESS THEN 30000 LIMES ON IT...IT'S BEEN A REAL PROBLEM AND HEADACHE SINCE I GOT IT...RETURNED IT TO CHECK FEW TIME BUT NOTHING...CAN THEY PAY FOR MY CAR VALUE??? OR MY LAON??

Engine
Filed Sep 3, 20164,000 milesCA

WE ARE EXPERIENCING EXACTLY THE SAME ISSUE AS MANY OTHER PEOPLE (41) REPORTED ON THIS WEBSITE AND MORE PEOPLE ON OTHER WEBSITES ON INTERNET. NHTSA CONDUCTED OFFICIAL INVESTIGATION ON THIS ISSUE (NHTSA ACTION NUMBER: PE13031). WE HAVE TO UNFORTUNATELY REPORT THAT FORD HAS NOT ADDRESSED THIS ISSUE TILL THIS DATE (9-3-2016). OUR CAR WAS MULTIPLE TIMES IN DIFFERENT FORD DEALERSHIPS BUT NONE OF THEM WERE ABLE TO RESOLVE THE ISSUE. THE REPLACED BATTERY, HIGH VOLTAGE HARNESS, REPROGRAMMED PCM AND TPM MODULES SEVERAL TIMES BUT THE SERIOUS SAFETY ISSUE IS STILL PRESENT. WE HAVE EXPERIENCED THIS ISSUE MORE THAN 10 TIMES SINCE 2014 (WE STOPPED COUNTING), EVEN 5 TIMES IN ONE DAY. ISSUE: THE VEHICLE, WHILE IN MOTION, SUDDENLY LOSES POWER AND DRIVER RECEIVES A RED TRIANGLE INDICATOR AND THE MESSAGE "STOP SAFELY NOW" IN THE INSTRUMENT CLUSTER. DRIVER UNFORTUNATELY CANNOT STOP SAFELY BECAUSE THE VEHICLE LOSSES ALL ENGINE POWER AND IS DECELERATING VERY FAST SO THE DRIVER DOESN'T HAVE TIME TO PULL OVER WHILE IN TRAFFIC OR DRIVING ON A FREEWAY. WE WOULD LIKE NHTSA TO TAKE ACTION AGAIN AS THE ISSUE WAS NOT ADDRESSED IN 2013 AS STATED UNDER NHTSA ACTION NUMBER: PE13031. THIS IS SAFETY ISSUE NOT ONLY FOR THE DRIVER AND VEHICLE OCCUPANTS BUT ALSO FOR OTHER PEOPLE IN SURROUNDING VEHICLES.

Power Train
Filed Sep 2, 201630,000 milesFL

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE TRANSMISSION CLUTCH SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. THE DEALER PROCEEDED TO REMOVE THE TRANSMISSION TO REPLACE THE DRY CLUTCHES. THE FAILURE RECURRED AND THE DEALER REPEATED THE SAME REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Unknown or Other
Filed Aug 30, 201625,000 milesCA

I WAS DRIVING IN STOP AND GO TRAFFIC AND A NOTICE CAME UP ON THE SCREEN THAT MY TRANSMISSION WAS HOT AND THAT I NEEDED TO STOP FOR 5 MIN. I PULLED OVER AND STOPPED FOR 5 MIN. AND BEGAN DRIVING AGAIN, AND WITHIN 5 MIN. THE NOTICE CAME BACK ON AND IT SMELLED LIKE FIRE. SO I PULLED OVER AND LET THE CAR IDLE UNTIL TRAFFIC WAS GONE AND THEN SINCE TRAFFIC WAS DONE, THE NOTICE NEVER CAME BACK UP.

Power Train
Filed Aug 30, 20165,500 milesCA

SEVERE TRANSMISSION/CLUTCH PROBLEMS. SHUDDERS, HESITATES AND SURGES WHEN SHIFTING OR EVEN JUST DRIVING. CANNOT SLOW THEN ACCELERATE WITHOUT STOPPING WITHOUT HEAVY JERKING. WHEN TRYING TO PASS ON A FREEWAY, CAR FALLS INTO NEUTRAL AND WON'T ACCELERATE. CAR HAS FEWER THAN 10,000 MILES AND CLUTCH IS ALREADY 25% WORN.

Power Train
Filed Aug 25, 201630,000 milesPA

DRIFTS BACKWARDS IN DRIVE, AND DRIFTS FORWARD IN REVERSE. NEW CLUTCH ORDERED FOR REPLACEMENT AT NO COST. MAY TAKE UP TO 10 WEEKS TO RECEIVE THE CLUTCH. DRIFTING OCCURS ON ANY INCLINE. ALSO, CAR SHUDDERS INTERMITTENTLY WHILE DRIVING, AS IF FRONT WHEELS ARE NOT TURNING SMOOTHLY (JERKING SENSATION). PURCHASED CAR WITH 26,800 MILES ON IT. HAVE SINCE LEARNED THAT THIS IS A COMMON FOCUS PROBLEM. FORD HAS ONLY EXTENDED THE WARRANTY COVERAGE TO THE TRANSMISSION CONTROL MODULE, UNDER CUSTOMER SATISFACTION PROGRAM 14M02. THIS PROGRAM STATES THAT THE FOCUS MAY EXPERIENCE INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING.

Steering
Filed Aug 24, 201638,100 milesNJ

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AROUND A CURVE AT 25 MPH, THE STEERING WHEEL SEIZED AND THERE WAS AN ABNORMAL NOISE COMING FORM THE VEHICLE. THE CONTACT REDUCED SPEED TO 10 MPH DUE TO BEING CONCERNED FOR THEIR SAFETY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,100.

Power Train
Filed Aug 22, 201632,000 milesGA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUDDERED AND SHOOK VIOLENTLY. WHEN SHIFTING BETWEEN FIRST AND SECOND GEARS, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ON SEVERAL OCCASIONS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE OVER AND UNDER ACCELERATED AND THEN HESITATED. THE DEALER DIAGNOSED THAT THE MANUAL CLUTCH, POWER TRAIN CONTROL MODULE, AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Unknown or Other
Filed Aug 18, 201641,234 milesPA

YES I JUST RECENTLY FINANCED A 2014 FORD FOCUS SE FROM THE DEALER SHIP IN HAGERSTOWN MD AFTER TWO DAYS OF DRIVING IT STARTED SHIFTING FUNNY I LOOSE POWER IT BUCKS AND ACTS LIKE IT'S GOING TO STALL I HAVE CHILDREN I TOLD FORD IN HAGERSTOWN THEY KNEW ABOUT THE TRANSMISSION PROBLEM AND DIDN'T TELL US THEY SAY THE TRANSMISSION IS JUNK THAT IT NEEDS REPLACED IT'S BEEN OVER A MONTH STILL HAVE NO TRANSMISSION AND THEY WON'T TELL ME WHY PLUS THE CAR IS DRIFTING BACKWARDS I'M AFRAID FORR I MY HUSBAND AND CHILDREN'S SAFETY I HAVE TO TRAVEL FOR MY WORK IT'S THE ONLY FAMILY VEHICLE I NEED SOME HELP PLEASE

Power Train
Filed Aug 17, 201614,000 milesMI

TRANSMISSION RATTLES,CAR CANT FIND PROPER GEAR AT SLOW SPEEDS,SHIFTS UP AND DOWN AT RANDOM.SOMETIMES NO ACCELERATION AT TAKEOFF,DANGEROUS PULLING OUT INTO TRAFFIC.TCM HAS BEEN REPLACED AS WELL AS CLUTCH PACKS.CAR HAS BEEN BACK TO DEALER 4 TIMES.PURCHASED NEW 7/9/2014,,,,,CAR HAS 23000 MILES AND IS STILL UNDER WARRENTY.

Steering
Filed Aug 15, 201643,000 milesGA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED NOR REAPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

Electrical System
Filed Aug 13, 201629,655 milesOK

RODENTS ARE EATING WIRES IN MY MOTOR. I SAW ON FORD WEBSITE THAT THEY ARE USING SOYBASED WIRE INSULATION. THERE IS A CLASS ACTION THAT HAS BEEN FILED BY CONSUMER AGAINST HONDA..WHO IS USING SAME SOYBASED PRODUCTS IN THEIR MANUFACTURING CAR PROCESS AND HAS EVEN INVENTED A DUCT TAPE COATED WITH A PRODUCT THAT SHOULD DETOUR RODENTS FROM CHEWING THESE WIRES IF IT IS WRAPPED AROUND THE WIRING INSIDE THE MOTOR. THEY REFUSE TO COVER..(FORD)..AND (HONDA) THESE REPAIRS UNDER OUR MANUFACTURES WARRANTY FOR DEFECTIVE MATERIAL..WHICH IS NOT FAIR TO US THE CONSUMER. IT WILL ME...FORD SAID....OVER TWO THOUSAND DOLLARS TO REPAIR. THIS SOYBASED PRODUCTS..ATTRACT THE RODENTS..AND EITHER SHOULD BE STOPPED IN THE MANUFACTURING OF CARS..OR MANUFACTURE TO BE REQUIRED TO..REPLACE..FREE OF CHARGE. IF THEY REPAIR..AT MY EXPENSE..RODENTS WILL ONLY CONTINUE TO BE LURED TO MY CARS..WIRING..TO CHEW IT UP AGAIN. THIS COULD RESULT IN FIRES..CRASHES..IS VERY DANGEROUS SITUATION..NOT TO MENTION..COSTLY TO US THE CONSUMER. HONDA WOULD NOT OF INVENTED THAT DUCT TAPE..BUT THEY DID BECAUSE THEY KNEW DARN WELL THAT IT IS ATTRACTING RODENTS. WE ALL WANT ECO FRIENDLY PRODUCTS..BUT NOT WHEN IT PUTS CONSUMERS..AT GRAVE RISK. I HAVE LIVED AT MY HOME FOR OVER 25 YEARS..NEVER..HAS THIS HAPPENED TO ME. THIS IS SECOND OCCURANCE. FIRST TIME COST ME UNDER THREE HUNDRED. I DO NOT WANT THIS TO COST ME MY OR MY CHILD'S LIFE..THE NEXT TIME.

Fuel/Propulsion System
Filed Aug 11, 201668,000 milesAZ

I WAS DRIVING MY 2014 FORD FOCUS SE AND THE ENGINE LIGHT CAME ON. I TOOK MY CAR TO THE REPAIR SHOP AND WAS TOLD THAT MY FUEL TANK, FUEL PUMP AND VAPOR MANAGEMENT VALVE NEEDS TO BE REPLACED AND IT WILL COST 2000 DOLLARS. THIS WAS NOT COVERED BY WARRANTY. FORD REFUSES TO DO A RECALL EVEN KNOWING THERE WERE ISSUES WITH THIS PROBLEM

Engine
Filed Aug 11, 20168,000 milesTX

WHEN STARTING FROM A START, THE VEHICLE FREQUENTLY JUMPS, SURGES, AND OCCASIONALLY STALLS FOR SEVERAL SECONDS. MY WIFE WAS NEARLY HIT FROM BEHIND WHEN ENTERING AN INTERSTATE HIGHWAY WHEN THE VEHICLE STALLED FOR SEVERAL SECONDS.

Electrical System
Filed Aug 10, 201616,000 milesOR

FORD FOCUS EV- WHILE DRIVING THE VEHICLE LOSES POWER AND SHUTS DOWN SAYING "PLEASE PULL OVER SAFELY." HAVE TAKEN TO THE DEALERSHIP TWICE AND THEY CANNOT FIND A SOLUTION. VERY DANGEROUS AS THE VEHICLE STOPS IN THE MIDDLE OF THE ROAD WHEN DRIVING!

Unknown or Other
Filed Aug 7, 2016OH

THIS IS EXACTLY THE ISSUE I'VE BEEN HAVING. 8/5/2016 I TOOK MY CAR IN FOR THE 3RD TIME CONCERNING THE TRANSMISSION. I WAS TOLD IT WAS NO LONGER A COVERED ISSUE. WHEN I BOUGHT THE CAR I ASKED FOR A DIFFERENT ONE BECAUSE THE ONE I TEST DROVE LITERALLY FELT LIKE THE TRANSMISSION WAS SLIPPING SO BAD I WASN'T GOING TO GET IT BACK TO THE DEALERSHIP. I DROVE ANOTHER ONE AND IT WAS BETTER, HOWEVER STILL SHUTTERING. I WAS ASSURED BY THE SALES PERSON AT BEECHMONTFORD THIS WAS NORMAL,IT WAS A NEW TYPE OF TRANSMISSION WITH A DUAL CLUTCH.EVERYTIME I TOOK THE CAR IN FOR AN OIL CHANGE I COMPLAINED ABOUT THE TRANSMISSION GETTING WORSE. I WAS TOLD BY 2DIFFERENT SERVICE DEPARTMENT EMPLOYEES THAT FORD WAS AWARE OF THE ISSUE AND THEY WERE EXTENDING THE WARRENTY.THE SHUTTERING INCREASINGLY BECAME WORSE AND HAD BEGAN A LOUD GRINDING NOISE AND WAS STALLING SO BAD AT TAKE OFF I WAS WORRIED ABOUT HAVING AN ACCIDENT BECAUSE OF IT.THE ENGINE WOULD REV UP BUT WASN'T GOING ANYWHERE,THEN WOULD JERK INTO GEAR.IN DECEMBER OF 2015 I TOOK MY CAR BACK TO BEECHMONTFORD,THEY SAID IT NEEDED A NEW TRANSMISSION CONTROL MODULE AND A NEW CLUTCH.TO WHICH MY CAR WAS AT THE DEALERSHIP FOR 42DAYS.BECAUSE THE PROBLEM IS SO WIDE SPREAD THE PARTS WERE ON BACK ORDER AND MY CAR WAS DEEMED TO DANGEROUS TO DRIVE.THIS WAS COVERED UNDER A RECALL. ON JULY 15TH I TOOK THE CAR IN AND AGAIN MADE AN APPOINTMENT FOR THE TRANSMISSION.I SPOKE TO A SERVICE PERSON WHO TOLD ME THAT FORD IS AWARE OF THE ISSUE AND THERE WAS AN UNBELIEVABLE AM

Wheels
Filed Aug 7, 201616,947 milesCO

WHILE DRIVING AT APPROXIMATELY 55 MPH ON HIGHWAY THE DRIVER SIDE FRONT TIRE FAILED CATASTROPHICALLY CAUSING TEMPORARY LOSS OF CONTROL. CAR WAS SAFELY PULLED TO SIDE OF HIGHWAY. UPON INSPECTION, IT WAS NOTED THAT THE SIDEWALL HAD FAILED IN MULTIPLE PLACES. CAR WAS CAREFULLY DRIVEN APPROXIMATELY 2000 FEET TO SAFE LOCATION FOR WHEEL REMOVAL AND REPLACEMENT WITH SPARE. UPON REMOVAL IT WAS NOTED THAT TIRE HAD FAILED IN MULTIPLE LOCATIONS ON BOTH SIDEWALLS. THERE WAS NO EVIDENCE OF ROAD HAZARD DAMAGE TO THE TREAD AREA NOR WAS ANY ROAD DEBRIS NOTED AT THE TIME OF THE INCIDENT.

Power Train
Filed Aug 5, 201621,664 milesNC

EVERY YEAR (10,000 MILES) I TAKE MY CAR BACK TO FORD FOR A NEW CLUTCH. I HAVE HAD TWO NEW CLUTCHES IN TWO YEARS. THE DEALER SAID THAT FORD WILL NOT ADMIT THEIR IS A PROBLEM. THEY TOLD ME THAT I WILL NEED A NEW CLUTCH EVERY YEAR. THEY SAID FORD ONLY PATCHES THE PROBLEM AND WILL NOT SPEND THE RESOURCES TO REPAIR PROPERLY. THE TRANSMISSION IS JERKY AT MOST SPEEDS UNDER 50 MPH. IT IS JERKY ON SMALL HILLS. THE SIFT IS INCONSISTENT FROM DAY TO DAY. PLEASE HELP THE DRIVING IS NOT SAFE.

Structure › Body
Filed Aug 5, 201650,000 milesAZ

THE FRONT DRIVER SIDE DOOR LATCH WILL NOT STAY LATCHED. THE DOOR CAME OPEN WHILE DRIVING AND WILL NOT RETURN TO THE LATCHED POSITION.

Power Train
Filed Aug 3, 20162,000 milesVA

WHEN I FIRST GOT THE CAR, I NOTICED, SLIGHT JERKING AND SHUDDERING. I COMPLAINED TO THE DEALER, AND WAS TOLD IT WAS "LEARNING". IT PROGRESSIVELY GOT WORSE, AND WOULD SHUDDER UPON HITTING THE GAS AFTER LEAVING STOP LIGHTS/SIGNS INSTEAD OF MOVING, UNTIL IT FINALLY GOT INTO GEAR. IT WOULD RANDOMLY LURCH FORWARD, WHITE IN TRAFFIC IF YOU HIT THE GAS AFTER YOU WERE SLOWING DOWN OR STOPPED. ETC. I CONTACTED THE DEALER AGAIN, AND THEY FLASHED THE MODULE. IT STOPPED FOR A WHILE, THEN STARTED GETTING WORSE. I CONTACTED THE DEALER, AND THEY REPLACED THE CLUTCH PACK. IT WOULD GET BETTER, THEN START HAPPENING. I WAS THEN TOLD BY THE DEALER, AND FORD, THIS IS NORMAL. IT'S JUST HOW THE TRANSMISSION IS. WHILE COMING OFF OF AN EXIT, I HIT THE GAS AND THE CAR PULLED ONTO THE ROAD, THEN JUST WOULDN'T MOVE. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND IT STARTED SHUDDERING, AND FINALLY GOT IN GEAR AND LURCHED FORWARD. I CONTACTING THE DEALER AGAIN, EXPLAINING HOW UNSAFE THE CAR WAS WITH IT STOPPING AND SHUDDERING BEFORE IT WILL GO, OR JUST RANDOMLY LURCHING FORWARD IN TRAFFIC. THE DEALER FLASHED THE COMPUTER 4 TIMES, AND REPLACED THE CLUTCH PACK 3 TIMES. IT ALWAYS GETS BETTER, THEN STARTS HAPPENING AGAIN. I FINALLY TRADED THE CAR IN. IT'S VERY UNSAFE WHEN YOU DON'T KNOW IF YOUR CAR WILL JUST STOP AND SHUDDER WHILE PULLING INTO TRAFFIC, OR IF IT WILL LURCH FORWARD WHEN YOU TOUCH THE GAS. I'VE BEEN TOLD THERE ARE SEVERAL COMPLAINTS ABOUT IT. FORD NOW EVEN OFFERS A REBATE IF YOU TRADE IN A CAR W

Power Train
Filed Aug 3, 201677,000 milesCA

TRANSMISSION HESITATES AND SHUDDERS ON ACCELERATION, HAVE HAD IT REPAIRED TWICE AND NOW FORD SAYS THAT ITS WITHIN THE LIMITS AND DOES NOT NEED REPAIR DRIVE IT SOME MORE UNTIL IT GETS WORSE.

Electrical System
Filed Aug 2, 201615,000 milesNY

FROM THE DATE OF PURCHASE IN 2014 THIS CAR HESITATES UPON ACCELERATION SHUTTERS AND SHAKES. THERE HAVE BEEN NUMEROUS TIMES WHEN I HAVE FELT UNSAFE AND AT RISK FOR BODILY HARM. I HAVE TAKEN IT TO MY DEALER NUMEROUS TIMES AND HAVE BEEN TOLD REPEATEDLY "THIS IS THE WORST TRANSMISSION FORD HAS EVER MADE." BUT THEY EXPLAIN THAT FORD WILL DO NOTHING ABOUT IT. "I WISH THEY WOULD, EVERYONE COMPLAINS ABOUT THIS CAR." ON NUMEROUS OCCASIONS WHILE TRAVELING BETWEEN A STOPPED POSITION AND FIVE, 10, OR 15 MILES AN HOUR THIS CAR HESITATES SHAKES AND SHIMMYING. I HAD IT IN A LITTLE OVER A MONTH AGO WITH THE SAME ISSUE. THEY DID NOTHING AND TOLD ME "FORD SAYS IF IT FALLS WITHIN A CERTAIN PARAMETER THERE IS NOTHING WE CAN DO. OUR HANDS ARE TIED." THIS MORNING I WAS HEADING TO A FAMILY FUNERAL, PULLED OUT OF MY DRIVEWAY TRIED TO ACCELERATE AND MY CAR CHOKED AND DIED. I HAVE BEEN UNABLE TO GET IT RESTARTED AND HAD TO HAVE IT TOWED TO A DIFFERENT DEALERSHIP HOPING TO GET BETTER CUSTOMER SERVICE. I HONESTLY BELIEVE THERE SHOULD BE A CLASS ACTION LAWSUIT AGAINST THE FORD MOTOR COMPANY FOR THIS INFERIOR PRODUCT. ALSO, MY RADIO HAS NEVER WORKED CORRECTLY. IF I TURN THE REAR DEFROST ON THERE IS HORRIBLE STATIC OVER THE RADIO. THE DEALER JUST KEEPS ON TELLING ME "YOU HAVE BAD RECEPTION. "

Electrical System › Horn
Filed Jul 27, 201645,000 milesOH

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HORN FAILED TO WORK. THE CONTACT CALLED THE DEALER AND WAS ADVISED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Engine
Filed Jul 23, 201630,000 milesFL

THE TRANSMISSION IS DEFECTIVE, IT STALLS AND HAS ISSUES CHANGING FROM 1ST TO 2ND GEAR BUT IT WAS AN AUTOMATIC. IT HESITATES TO GO CAUSING SAFETY ISSUES. COUNTLESS TIMES I HAVE FELT UNSAFE AS THE CAR HEISTED TO TURN OR CROSS LANES.

Power Train
Filed Jul 19, 201612,000 milesOH

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SURGED AND HESITATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TRANSMISSION CONTROL MODULE NEEDED REPROGRAMMING. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE STARTED TWO WEEKS AFTER THE VEHICLE WAS LEASED IN 2014. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Power Train
Filed Jul 14, 2016PA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE CLUTCH NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT SHE WOULD BE CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed Jul 14, 201665,000 milesNM

MY 2014 FORD FOCUS IS HAVING PROBLEMS WITH SHIFTING AND HESITATION AT STARTS. THE VEHICLE, AT 35 MILES PER HOUR, JUST JERKED AND THEN WOULD NOT ACCELERATE. THE ENGINE WAS STILL RUNNING BUT WOULD NOT RESPOND. THE CHECK ENGINE LIGHT CAME ON AND I PULLED THE VEHICLE OVER. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE SEALS HAD FAILED AND THE TCM TRANSMISSION CONTROL MODULE WAS RESET. THE PROBLEM CAME BACK WITHIN 3 WEEKS AND THE VEHICLE HAS NOW BEEN WITH THE DEALER FOR GOING ON 3 WEEKS WITH NO RESOLUTION. I AM READING COMPLAINTS FROM ACROSS THE COUNTRY THAT ARE ALMOST VERBATIM TO MY COMPLAINT AS WELL AS WHAT THE DEALERS ARE TELLING THE CAR OWNERS. WHEN WILL FORD BE HELD ACCOUNTABLE FOR THEIR KNOWN PROBLEMS WITH THIS ISSUE.

Power Train
Filed Jul 12, 2016200 milesMN

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE TRANSMISSION HESITATED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DPS6 CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Power Train
Filed Jul 12, 20164,500 milesPA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, WHEN THE GEAR SHIFTER WAS SHIFTED TO THE DRIVE POSITION, THE VEHICLE HESITATED BEFORE IT ACCELERATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE TRANSMISSION WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

Power Train
Filed Jul 11, 201634,000 milesMI

FAULTY CLUTCH. I HAVE JUST HAD THE CLUTCH REPLACED FOR THE SECOND TIME ON THE LISTED VEHICLE. WHILE PICKING UP THE CAR FROM THE DEALER THIS MORNING, ANOTHER FOCUS CAME IN WITH THE SAME PROBLEM. A COWORKER HAS A LEASED FOCUS, AND HE HAS THE SAME ISSUES. I KNOW TWO OTHER OWNERS OF THE FOCUS, AND BOTH HAVE HAD CLUTCH REPLACEMENTS AND CONTINUE TO HAVE PROBLEMS. THE VEHICLE, WHEN ACCELERATING, DOES NOT SHIFT EVENLY OR SMOOTHLY. OFTEN TIMES, IT DRIVES AS IF IT IS DRAGGING OR PULLING SOMETHING, FEELING SIGNIFICANTLY UNDERPOWERED. WHEN ATTEMPTING TO SPEED UP IN SITUATIONS SUCH AS MERGING INTO FREEWAY TRAFFIC OR PASSING A SLOWER VEHICLE, IT SIMPLY WILL NOT DOWNSHIFT, OR IT WILL DOWN SHIFT TOO FAR. EITHER WAY, IT DOES NOT ACCELERATE AND POSES A SAFETY ISSUE. LAST WEEK, BEFORE TURNING THE CAR BACK INTO BOB MAXEY (NOT PURCHASED THERE, BUT THEIR SERVICE DEPARTMENT ROCKS!), THE CAR WOULD NOT ACCELERATE WHILE ATTEMPTING TO ENTER EASTBOUND 1-94 FROM 12 MILE IN ROSEVILLE, MI. I HAD TO TAKE THE SHOULDER BECAUSE THE SEMI BEHIND DID NOT HAVE ROOM TO MOVE OVER AND AVOID MY FOCUS THAT SIMPLY WOULD NOT ACCELERATE FAST ENOUGH TO SAFELY MERGE INTO FREEWAY TRAFFIC. THIS IS A SAFETY ISSUE AND I DO NOT HAVE CONFIDENCE IN THIS CAR TO PERFORM AS IT SHOULD.

Power Train
Filed Jul 11, 201613,488 milesMS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN), THE VEHICLE CONTINUED TO EXHIBIT TRANSMISSION FAILURES AND THE CHECK TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE BECAME INOPERABLE AND WAS TOWED BACK TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,488.

Power Train
Filed Jul 11, 201622,311 milesPA

THE VEHICLE JERKS AND JUMPS TO GEARS, FEELING LIKE SKIPPING GEARS,. I HAVE HAD IT TO THE DEALER A NUMBER OF TIMES, THEY REPLACED CLUTCH, STILL NOT BETTER, FORD SAYS THAT IS ALL THEY CAN DO. THE DEALER SAYS A KNOWN FORD ENGINEERING ISSUE AND THAT THEY WISH THEY'D GET RECALLED AS HUNDREDS AT JUST THSI DEALER COMPLAINTS.

Power Train
Filed Jul 8, 20168,500 milesTX

THE CAR SHUTTERS DURING TAKE OFF. IT ALSO SHUTTERS AT THE 10 AND 20 MPH MARK. CLUTCH WAS REPLACED IN MARCH 2016 AFTER BEING ON BACK ORDER FOR 4 MONTHS. FORD EXTENDED THE WARRANTY ON THE PART BECAUSE OF DESIGN ISSUES. PART HAS MALFUNCTIONED AGAIN; HOWEVER, FORD SAID THE SHUTTERING IS NOT SEVER ENOUGH AT THIS TIME TO WARRANT REPLACING THE PART. I HAVE TO WAIT UNTIL IT SHUTTERS WORSE BEFORE THEY WILL REPLACE THE PART.

Electronic Stability Control (esc)
Filed Jul 6, 201615,000 milesFL

ALMOST IMMEDIATELY AFTER PURCHASING I NOTICED THE VEHICLE HAD DIFFICULTY SHIFTING PROPERLY. IT SEEMED TO BE JUMPY WHEN I ACCELERATED AFTER A COMPLETE STOP. THEN, I BEGAN TO NOTICE THE CAR STRUGGLING TO ACCELERATE WHILE I MERGED INTO TRAFFIC. I FELT WHAT COULD BE BEST DESCRIBED AS A FROG HOPPING WHEN I WAS IN STOP AND GO TRAFFIC. TURNING CORNERS ALSO MADE MY CAR LAUNCH FORWARD THEN BACKWARDS SUDDENLY. CAR WAS REPAIRED. CONDITION SLIGHTLY IMPROVED BUT I COULD STILL FEEL A CONSTANT HESITATION UPON ACCELERATION. I BECAME USED TO HAVING TO MASH MY FOOT ONTO THE GAS TO GET THE CAR TO ACCELERATE NORMALLY, THEN TAKING MY FOOT OFF AS IT VIOLENTLY JUMPED INTO EACH GEAR. AFTER A FEW WEEKS, THE PROBLEM BEGAN TO OCCUR UPON DECELERATION TOO, LUNGING FORWARD SUDDENLY AFTER I HAD COME TO A COMPLETE STOP. I THEN BEGAN EXPERIENCED A LOSS OF ACCELERATION WHILE SITTING AT RED LIGHTS, OR IN THE MIDDLE OF INTERSECTION, WHILE MERGING ONTO A ON HIGHWAY, OR GOING AROUND CORNER. THIS ANNOYING CONDITION QUICKLY BECAME A SERIOUS SAFETY ISSUE WHEN WAS ALMOST HIT ON TWO OCCASIONS BECAUSE OF A FAILURE TO ACCELERATE. CLUTCH WAS THEN REPLACED AGAIN. IMMEDIATELY UPON RECEIVING MY 'FIXED' VEHICLE FOR THE SECOND TIME, THE SPUTTERING CONTINUED. THIS TIME IT WAS WORSE. THE VEHICLES RPMS SEEMED TO BE OUT OF SYNC WITH THE GEAR SHIFTS. THE CAR WAS CONSTANTLY REVVING UP AND DOWN WHEN I WAS AT A CONSISTENT SPEED. WHEN I ACCELERATED THE VEHICLE JERKED, SKIPPED, AND SEEMED TO LOSE POWER BEFORE SUDDENLY KICKING INTO DRIV

Steering
Filed Jul 5, 201624,000 milesTX

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO VIBRATE SEVERELY. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO SWITCH OFF AND RESTART THE VEHICLE, BUT NOTICED THAT THE STEERING WHEEL REQUIRED MORE FORCE TO MANEUVER. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE FAILURE MILEAGE WAS 24,000.

Latches/Locks/Linkages
Filed Jul 5, 201636,500 milesCA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE DRIVER SIDE DOOR OPENED AND WOULD NOT CLOSE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 36,500.

Power Train
Filed Jul 3, 201624,000 milesFL

AUTOMATIC TRANSMISSION HESITATES, LURCHES, AND STALLS IN MOTION ON A CITY STREET AT SLOWER SPEEDS.

Electrical System
Filed Jul 2, 20161 milesCA

WHILE I WAS DRIVING MY FORD FOCUSE SE IT LOST THE POWER AT THE RED LIGHT . THE CAR DIED ON ME ,IT WAS THE SCARIEST MOMENT , I ALMOST LOST MY LIFE GETTING HIT BY ANOTHER CAR TRYING TO PUSH THE CAR TO THE SIDE . VERY UNSAFE CAR , WOULD NEVER DRIVE THAT CAR AGAIN !

Fuel/Propulsion System
Filed Jul 1, 201645,000 milesAZ

2014 FORD FOCUS WITH 45K MILES, COMPLETELY STOCK. FUEL TANK COLLAPSED DUE TO EVAP SOLENOID FAILURE. THIS CAUSED THE FUEL GAUGE TO READ INACCURATELY AND THE VEHICLE RAN OUT OF FUEL WHILE DRIVING DOWN THE INTERSTATE AT 75MPH WITH NO WARNINGS. NO CHECK GAUGES LIGHT, NO SEL LIGHT, NO CODES, NOTHING BUT COMPLETE AUTOMOTIVE FAILURE. FORD REFUSES TO FIX THIS KNOWN FAILURE UNDER WARRANTY CLAIMING IT IS NOT COVERED UNDER THE POWERTRAIN WARRANTY (NOT SURE HOW EMISSIONS EQUIPMENT AND FUEL ISN'T POWERTRAIN COMPONENTS.......). FORD WANTED $900 TO FIX JUST THE FUEL TANK, PLUS ADDITIONAL COSTS FOR THE EVAP CANISTER, EVAP SOLENOID, AND FUEL SENDING UNIT. I WILL HAVE TO FIX THIS MY SELF EVEN THOUGH I STILL HAVE 15K MILES LEFT UNDER MY POWERTRAIN WARRANTY AND THIS IS KNOWN FAILURE FROM FORD (THEY HAVE TSB'S FOR THEIR TECHS TO FOLLOW FOR THIS VERY SPECIFIC REASON!!!!!!). UNACCEPTABLE

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Focus → · Every Focus year → · How the figures are calculated →