Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
OUR FORD FOCUS HAS BEEN CHUGGING AND SLIPPING ON START FROM A STOP. FORD HAS REPLACED THE CLUTCH AND NOW 5 MONTHS LATER THE CLUTCH NEEDS T BE REPLACED AGAIN. FORD ISN'T HONORING THE EXTENDED POWER TRAIN . THIS IS A NONE DEFECT AND A REAL SAFETY ISSUE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS. THE VEHICLE HESITATED WHILE AT A STOP SIGN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER REPLACED THE CLUTCH MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE RPMS INCREASED; HOWEVER, THE VEHICLE HESITATED TO MOVE FORWARD. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE CLUTCH WAS REPLACED AND RECALIBRATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED FOUR TIMES FOR THE EXACT SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
I PURCHASED A NEW 2014 FORD FOCUS IN FEBRUARY 2015 WITH 15 MILES ON IT. DROVE THE CAR FOR 5 MONTHS WITH NO ISSUES, THEN IN JUNE I NOTICED A TERRIBLE SHUDDER WHEN ACCELERATING FROM A STOP SIGN. IT ALSO MAKES A GRINDING NOISE WHILE TRYING TO GET IN GEAR AND TAKE OFF. I HAVE TAKEN THE CAR BACK TO THE ORIGINATING DEALERSHIP 6 TIMES SO FAR. I''VE HAD THE CLUTCH REPLACED, THE TRANSMISSION HAS BEEN REPROGRAMMED 4 TIMES, AND STILL NO FIX. I WILL NOT ALLOW ANYONE TO DRIVE THE CAR, NOR WILL I LET ANYONE RIDE WITH ME IN IT DUE TO THE POOR PERFORMANCE. THE CAR IS EXTREMELY DANGEROUS TO OPERATE AND VERY EMBARRASSING TO MYSELF ON THE ROAD. IT HAS CHANGED THE WAY I DRIVE OTHER CARS AS WELL. I ANTICIPATE A SHUDDER, LURCH, JERK, GRIND FROM OTHER CARS WHILE I'M DRIVING DO TO WHAT I EXPERIENCE ON A DAILY BASIS IN THIS CAR. THE TIME, STRESS AND FRUSTRATION THIS CAR HAS CAUSED ME AND MY FAMILY IS EXHAUSTING AND SO DISAPPOINTING. THIS IS THE FIRST FORD THAT I'VE PURCHASED AND WILL DEFINITELY BE MY LAST. WORD OF MOUTH GOES A LONG WAY TOO. *TR
TAKATA RECALL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE SHUDDERED. AFTER SHUTTING OFF THE VEHICLE AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. ...UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB
VEHICLE VIOLENTLY SHAKES WHEN ACCELERATING FROM A STATIONARY POSITION AND WHEN ACCELERATING FROM LOW SPEED ( 10 MPH)
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. SHORTLY AFTER, THE CHECK ENGINE AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED AT LEAST FOUR TIMES PER WEEK SINCE THE VEHICLE WAS PURCHASED. THE DEALER WAS NOTIFIED SEVERAL TIMES. THE FAILURE MILEAGE WAS 100.
THE TRANSMISSION HESITATES WHEN STARTING UP, EXHIBITS A CLUNKING NOISE. LOSS OF POWER.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT SLOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
PROBLEMS HARD SHIFTING FROM 1ST TO 2ND AND ONCE IN 3RD SHIFTING PROBLEM GOES AWAY. SAME AS TECHNICAL BULLETIN 14M01 BUT NOT ALL 2014S ARE COVERED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE IN PARK, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO CLOSE. THE CONTACT HAD TO FASTEN THE DOOR WITH A TWINE TO KEEP IT CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,261.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES DUE TO A CLUTCH ASSEMBLY FAILURE. THE TRANSMISSION JERKED WHEN THE VEHICLE WAS STARTED, AND THE VEHICLE LUNGED FORWARD WHILE AT A STOP AND ON A HILL. THE VEHICLE WAS TAKEN TO THE DEALER TWICE TO SERVICE THE VEHICLE FOR TWO DIFFERENT RECALL REMEDIES, WHICH FAILED TO REMEDY THE FAILURES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V698000 (LATCHES/LOCKS/LINKAGES, STRUCTURE). THE MANUFACTURER INDICATED THAT THE PARTS MAY NOT BECOME AVAILABLE UNTIL MID 2017. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/20/16*LJ UPDATED 12/22/16.*JB
FOLLOWING MY LOW TIRE PRESSURE INDICATOR COMING ON, I NOTICED THE POWER STEERING ISSUE AS I WAS PULLING INTO A PARKING SPOT, AND MY STEERING WHEEL MADE A SQUEAKING OR WHINING SOUND. LATER, WHILE DRIVING ON A CITY STREET, AS I BEGAN TO MAKE A TURN, MY STEERING WHEEL STARTED HESITATING, AND MAKING A GEAR STRIPPING NOISE; THE STEERING COLUMN LOCKED UP AND WHEN I TRIED TO TURN THE WHEEL IT MADE A LOUD SQUEAKING SOUND. ALSO, MY TRANSMISSION SHUTTERS WHENEVER I ACCELERATE AND SLOW DOWN. THE TRANSMISSION ISSUE WAS INITIALLY REPAIRED VIA A SOFTWARE UPDATE BEFORE THE WARRANTY EXPIRED, BUT IT HAS SINCE STARTED TO MALFUNCTION AGAIN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO SHIFT PROPERLY WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DEALER REPLACED THE CLUTCH ASSEMBLY THREE TIMES, BUT THE FAILURE CONTINUED. THE VEHICLE RANDOMLY STALLED, LUNGED FORWARD, AND THE GEARS SKIPPED SEVERAL TIMES WHEN PLACED IN REVERSE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TRANSMISSION IN THE NEW 2014 FORD FOCUS STARTED SHUDDERING AND SLIPPING. IT WOULD ROLL BACKWARDS ON HILLS. IT WOULD SLIP IN SLOWER TRAFFIC. ON TAKEOFF IT WOULD SHUDDER. TOOK THIS IN TO HAVE FIXED. AND HAS BEEN IN SHOP 3 TIMES. THIS IS DANGEROUS IN TRAFFIC. 4 DIFFERENT TIMES WAS ALMOST HIT BY ANOTHER VEHICLE WHEN I WOULD TRY TO TAKE OFF AND THEY WOULD SLAM ON THEIR BRAKES BEHIND ME. AND IT WOULD JUST RAM ON TAKE OFF AT A LIGHT AND ALMOST HIT VEHICLE IN FRONT OF ME. THIS IS DANGEROUS AND MANY HAVE REPORTED THIS TO FORD. SEEMS NO ONE CAN GET ANYTHING DONE. THIS IS A MAJOR PROBLEM WITH THE TRANSMISSIONS. THIS SHOULD HAVE ALREADY BEEN ON THE RECALL LIST. PLEASE HELP ALL OF US WHOM HAVE SUFFERED AND BEEN SCARED FOR OUR LIVES. PLEASE LOOK INTO THIS THOROUGHLY. SO MANY MANY COMPLAINTS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE CAR WAS DRIVING ROUGH AND STALLED WHILE IDLING AT A RED LIGHT IN A LEFT TURN LANE ON A 6-LANE STATE HIGHWAY. IT WOULDN'T RESTART. I HAD TO HAVE IT TOWED TO A NEARBY MECHANIC WHO DISCOVERED THAT THE FUEL PUMP WAS BAD AND HAD TO BE REPLACED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHENEVER THE VEHICLE ACCELERATED FROM A STOP, IT VIBRATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO RESPOND AND SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTERNAL CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR HATCH OPEN WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DOORS BEGAN TO LOCK AND UNLOCK INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 24,172. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO MOVE FORWARD AND SHOOK FORCEFULLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED WHILE SHIFTING INTO GEAR. THE DEALER MADE THREE ATTEMPTS TO RESET THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED AND MADE AN ABNORMAL NOISE WHEN IT CAME TO A COMPLETE STOP. THE FAILURE PROGRESSED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUTTERED AND JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TRANSMISSION WAS THE REASON FOR THE FAILURE AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER A TOTAL OF TWELVE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
TL* THE CONTACT OWNED A 2014 FORD FOCUS. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE STEERING WHEEL VIBRATED WHEN THE CRUISE CONTROL WAS DEACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS AT THE SALVAGE YARD. THE POLICE WAS NOTIFIED BUT THE CONTACT WAS UNAWARE IF A REPORT WAS FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL BY AMBULANCE FOR OBSERVATION OF CHEST PAINS. THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE DOOR LATCHES FAILED TO LOCK AND UNLOCK INTERMITTENTLY WITHOUT WARNING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE NOTICE INDICATED THAT THE PARTS HAD NOT YET BEEN SUPPLIED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
REPEATED ISSUES WITH TRANSMISSION, SHUTTERING WHEN DRIVING. ALSO HAVE HAD THE CARE HESITATE WHEN ACCELERATING FROM A STOPPED LOCATION ALMOST CAUSING AN ACCIDENT TWO DIFFERENT TIMES. TOOK CAR INTO DEALER TO GET FIXED AND THEY STATED THEY WERE UNABLE TO FIND ISSUE. CONTACTED FORD MOTOR COMPANY CORPORATE OFFICE REQUESTING A BUYBACK DUE TO THE UNSAFE CONDITIONS, THEY DID AN "GOOD FAITH REVIEW" AND INFORMED ME THAT THEY WOULD NOT BUY BACK MY CAR. THE WOULD NOT EXPLAIN THE REASONING OR ISSUE AND PAPERWORK SHOWING THE REVIEW, "FORD DOES NOT HAVE TO RELEASE THE FINDINGS SINCE IT WAS A GOOD FAITH REVIEW".
EVERY TIME I HAVE TO TAKE IT BACK TO DEALER FOR TRANSMISSION REPAIR OR RECALL ITS WORSE THAN BEFORE THEY WORKED ON IT. EVERY TIME I TAKE OFF IT JUMPS & JERKS, EVERY TIME I REMOVE MY FOOT FROM ACCELERATOR IT DOWN SHIFTS.
SINCE I BOUGHT A USED 2014 FORD FOCUS, THIS YEAR, THERE HAS BEEN A GRINDING STUTTERING SHAKING AND JERKING OF THE TRANSMISSION WHEN IN MOTION. THIS HAPPENS WHETHER THE CAR IS ON THE HIGHWAY OR AT A LOW RATE OF SPEED BUT MOSTLY WHEN DRIVING FORWARD FROM PARK. FORD ATTEMPTED TO UPGRADE THE SOFTWARE TO THE TRANSMISSION SEVERAL TIMES WHICH HAS NEVER WORKED. THIS IS A KNOWN ISSUE TO FORD AND THEY ARE CLAIMING THAT IT IS A CHARACTERISTIC OF THE TRANSMISSION AND IT IS NORMAL ACTIVITY. THE TRANSMISSION SHUTTERS AND JERKS SO MUCH THAT THE CAR WILL NOT SHIFT AND WILL NOT MOVE FORWARD APPROPRIATELY AND I HAVE COME CLOSE TO GETTING REAR-ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION CANNOT CATCH UP WITH THE ACCELERATION. I AM ASKING FORD FOR ASSISTANCE IN TRADING THE CAR IN SINCE THE VALUE IN THE CAR DEPRECIATED SO MUCH BECAUSE OF ALL OF THE TRANSMISSION ISSUES AND THEY ARE REFUSING TO HELP ME. MY THIRD FORD, NEVER AGAIN!!!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JUMPED AS IF IT WOULD ACCELERATE AT A HIGH SPEED. THE DEALER STATED THAT THERE MAY BE AN ISSUE WITH THE TRANSMISSION; HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT DRIVER SIDE DOOR WOULD NOT UNLOCK FROM THE INSIDE. THE CONTACT ALSO INDICATED THAT THE FRONT PASSENGER SIDE DOOR EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT JERKING AND HESITATION WHEN ACCELERATING FROM A COMPLETE STOP. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE FAILURE WAS INHERENT TO THE VEHICLE'S TRANSMISSION. THE VEHICLE HAD ITS SOFTWARE UPDATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ROLLED BACKWARDS SUDDENLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO HAVE THE SOFTWARE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
WARNING LIGHT CAME ON STATING "STEERING ASSIST FAULT". . WE LOST ALL POWER STEERING WHILE DRIVING THE CAR. WE WERE ABLE TO GET THE CAR INTO A REST AREA OFF THE HIGHWAY. WE HAD NO POWER STEERING AND IT MADE IT VERY DIFFICULT TO OPERATE THE CAR. THE STEERING GEAR NEEDED TO BE REPLACED AT 36,900 MILES AT A COST OF $2,121.74. FORD CUSTOMER SERVICE WAS NO HELP AT ALL TO ME. THEY WERE SUPPOSE TO RETURN CALLS WITHIN 4 HOURS AND IT TOOK ME 10 DAYS UNTIL I WAS ABLE TO GET A CALL BACK.THERE CURRENTLY IS NO RECALL BUT 900 MILES PAST WARRANTY I WOULD NOT EXPECT THIS TO HAPPEN.
I'VE HAVE HAD TO HAVE THREE UPDATES DONE FOR THE TRANSMISSION. ABOUT A MONTH AGO, I ALMOST GOT KILLED PULLING ONTO A COUNTRY HIGHWAY, DUE TO INABILITY TO PICK UP POWER AND THEY HAD TO REPLACE THE CLUTCH. TODAY, THE CAR HAD TO BE TOWED TO THE DEALERSHIP DUE TO LACK OF POWER, HESITATING, AND ODD NOISE WHILE DRIVING. THIS CAR ISN'T 2 YEARS OLD, AND IT'S BEEN CONSTANT PROBLEMS.
CLUTCH IN AUTOMATIC TRANSMISSION IS STALLING, CAR SHUTTERS AT 24,000 MILES. CAR DOESN'T WANT TO GO UP HILLS, AND ACTS MINE IT'S STALLING OUT WHEN YOU PULL OUT. THIS IS MY DAUGHTERS CAR AND I DO NOT FEEL SHE IS SAFE.
MY TRANSMISSION HAS BEEN PROGRESSIVELY GETTING WORSE ON MY 2014 FORD FOCUS. IT SHUDDERS, JERKS, AND HESITATES WHEN I START ACCELERATING. I TOOK IT TO THE DEALER FOR SERVICE AND THEY HAVE TO CHANGE THE CLUTCHES WHICH TAKES THEM 8 DAYS! THE CAR HAS ONLY 27,500 MILES ON IT.
POWER LOSS TO DRIVE TRAIN AND VEHICLE DISPLAYS "STOP SAFELY NOW" MESSAGE. THIS HAD HAPPENED REPEATEDLY WHILE VEHICLE WAS IN MOTION ON PUBLIC ROADS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT MENTIONED THAT THE DEALER WAS ONLY AGREEING TO REPAIR THE DOOR LATCH THAT FAILED DUE TO A PART SHORTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,400.
WHILE DRIVING ON CITY STREETS THE TRANSMISSION SLIPS AND JERKS AND SOUNDS LIKE IT'S GOING TO FALL OUT OF THE VEHICLE. THIS IS A KNOWN ISSUE BY FORD WITH THIS VEHICLE AND IS UNSAFE TO DRIVE, ESPECIALLY MERGING INTO TRAFFIC. FORD NEEDS TO BUY ALL THESE VEHICLES BACK! THIS CONTINUES TO HAPPEN ON A DAILY BASIS. IT'S BEEN IN FOR REPAIR TWICE AND A RECALL ONCE. STILL NOT FIXED. I WOULD SELL THIS CAR IF I COULD BUT THE VALUE HAS DROPPED SIGNIFICANTLY DUE TO THIS KNOWN ISSUE.
WITHIN THE FIRST 10,000 MILES OF OWNERSHIP THE TRANSMISSION IN OUR 2014 FORD FOCUS HAS BEEN REBUILT AND THE CLUTCH HAS BEEN REBUILT/FIXED AS WELL AS MULTIPLE SOFTWARE UPDATES APPLIED, AND WE HAVE COMPLAINED EVERY TIME WE TAKE THE CAR IN FOR SERVICE THAT THE TRANSMISSION IS STILL BROKEN. IT SHUDDERS, JERKS, RUMBLES, HARD SHIFTS AND EVEN COMES CLOSE TO STALLING WITH NO ACCELERATION/MOVEMENT AT TIMES. I FEAR DRIVING IT THAT I CANNOT TAKE OFF FROM A STOP SAFELY WITHOUT THE TRANSMISSION FAILING AND I WILL END UP BEING HIT BY ANOTHER VEHICLE AS A RESULT. THIS TRANSMISSION IS DANGEROUS AND WILL RESULT IN ACCIDENTS. WORST TRANSMISSION I HAVE EVER OWNED AND FORD WILL NOT FIX NOR BUY US OUT OF THE CAR...ITS A LEMON!
GOING LESS THAN 10 MPH THE CAR WAS MAKING A WIDE TURN ON MY STREET IN FRONT OF MY HOUSE WHEN FOCUS ACCELERATED AND WENT THROUGH A WIRE FENCE, TAKING DOWN A METAL STAKE, OVER LIMESTONE BOULDERS BEFORE HITTING A TREE, STUMPS, AND BUSHES ON MY PROPERTY. AIR BAGS DID NOT EMPLOY. WINDSHIELD TOTALLY SHATTERED WITH HOLES FROM TREE BRANCHES. BODY OF CAR SEVERELY DAMAGED IF NOT TOTALED. INSURANCE ADJUSTER WILL DETERMINE ON WEDNESDAY 9/28/2016
SINCE SINCE BOUGHT THIS CAR BRAND-NEW IN 2014 THERE HAS BEEN A GRINDING STUTTERING SHAKING AND JERKING OF THE TRANSMISSION WHEN IN MOTION. THIS HAPPENS WHETHER THE CAR IS ON THE HIGHWAY OR AT A LOW RATE OF SPEED BUT MOSTLY WHEN DRIVING FORWARD FROM PARK. FORD ATTEMPTED TO UPGRADE THE SOFTWARE TO THE TRANSMISSION SEVERAL TIMES WHICH HAS NEVER WORKED. THIS IS A KNOWN ISSUE TO FORD AND THEY ARE CLAIMING THAT IT IS A CHARACTERISTIC OF THE TRANSMISSION AND IT IS NORMAL ACTIVITY. THE TRANSMISSION SHUTTERS AND JERKS SO MUCH THAT THE CAR WILL NOT SHIFT AND WILL NOT MOVE FORWARD APPROPRIATELY AND I HAVE COME CLOSE TO GETTING REAR-ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION CANNOT CATCH UP WITH THE ACCELERATION. I AM ASKING FORD FOR ASSISTANCE IN TRADING THE CAR IN SINCE THE VALUE IN THE CAR DEPRECIATED SO MUCH BECAUSE OF ALL OF THE TRANSMISSION ISSUES AND THEY ARE REFUSING TO HELP ME.
I BOUGHT THE VEHICLE IN 2014 NEW. A LITTLE LESS THAN A YEAR AFTER I HAD THE CAR, I STARTED HAVING PROBLEMS WITH THE SYNC SYSTEM THAT ALLOWS ME TO USE MY CELL PHONE HANDS FREE. IT WILL STAY PAIRED WITH MY PHONE FOR ABOUT 3 TO 4 WEEKS AND THEN WILL DROP THE CONNECTION WITH MY PHONE. I HAVE HAD IT IN TO THE DEALERSHIP 5 TIMES AND THE PROBLEM IS STILL NOT FIXED. I HAVE BEEN IN CONTACT WITH THE REGIONAL MANAGER OF FORD CORPORATE AND THEY ARE REFUSING TO GIVE ME A BUYBACK OPTION SO I CAN GO PURCHASE ANOTHER VEHICLE THAT WILL ACTUALLY WORK WITH MY CELL PHONE. IT IS THEIR PROBLEM WITH THEIR VEHICLES AND THEY ARE REFUSING TO TAKE RESPONSIBILITY FOR A DEFECTIVE PRODUCT.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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