Page 31 of 53 · complaints 1,501–1,550 of 2,606

2014 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Nov 6, 201882,000 milesTX

THIS CAR SUFFERS FROM THE POWERSHIFT TRANSMISSION ISSUE THAT CAUSES DANGEROUS JERKING AND ACCELERATION ISSUES. I HAVE CONTACTED FORD REGARDING THIS AND THEY STATE THIS CAR IS NOT COVERED UNDER THE EXTENDED WARRANTY AND I HAVE TO PAY FOR THE REPAIRS MYSELF WHICH WILL RUN 2K. THIS CAR WAS JUST PURCHASED USED 3 MONTHS AGO AND IS DANGEROUS. HOW THIS CAR DOES NOT FALL UNDER THE EXTENDED WARRANTY, I DON'T UNDERSTAND.

Fuel/Propulsion System
Filed Nov 6, 201890,000 milesTN

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO MCNELLY WHALEY MOTORS (750 DOLLY PARTON PKWY, SEVIERVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE POWERTRAIN CONTROL MODULE, CANISTER PURGE VALVE, CARBON CANISTER, AND FUEL TANK WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) FOR THE FAILURES DESCRIBED. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.

Power Train
Filed Nov 2, 201863,000 milesFL

TRANSMISSION GAVE OUT WHILE DRIVING ON THE HIGHWAY. HAD TOWED TO DEALERSHIP, WHO REPAIRED WITH THE SAME PARTS. THE VEHICLE REPAIR WAS COMPLETED AND BROKE DOWN WITH THE SAME ISSUE AFTER DRIVING 50 FT. UNTIL TODAY, THE TRANSMISSION IS UNPREDICTABLE AND UNSAFE, AND NOW THE POWER STEERING ASSIST WENT OUT, LUCKILY I JUST GOT OFF THE HIGHWAY AND BACK TO WORK WHEN THIS OCCURRED. I'VE SEEM NUMEROUS REPORTS ON BOTH OF THESE ISSUES, AND FORD WANTS $2500 TO REPAIR THE STEERING, AND SAYS THEY CANNOT CHECK THE TRANSMISSION UNTIL THEN. THEY ALSO INDICATED THAT THEY AREN'T SURE IF THE TRANSMISSION WOULD BE REPAIRED AGAIN, AND IT WOULD DEPEND ON HOW 'BAD' IT IS. THIS IS A COMPLETELY UNSAFE VEHICLE, WHICH I AM STILL PAYING FOR, AND IS UNUSABLE AT THIS TIME, UNLESS I DECIDE TO DRIVE IT IN UNSAFE CONDITIONS. FORD IS NOT CONCERNED ABOUT THEIR CUSTOMERS OR SAFETY.

Vehicle Speed Control
Filed Nov 2, 201890,000 milesMO

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. DICK SMITH FORD (LOCATED AT 9505 E STATE RTE 350, RAYTOWN, MO 64133, (816) 353-1495) WAS NOTIFIED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Power Train
Filed Oct 30, 201826,000 milesPA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERS WHEN GOING AROUND TURNS. THE CONTACT HAD TO HAVE THREE CLUTCHES REPLACED BY THE DEALER BARBER FORD OF HAZLETON (1112 N CHURCH ST, HAZLETON, PA 18202, (570) 454-2414). THE CONTACT STATED THAT THE WARRANTY WOULD EXPIRE NEXT YEAR AND WAS CONCERNED SINCE THE CLUTCHES LAST ONLY A FEW MONTHS BEFORE THEY HAD TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT ACCEPTING THE CLUTCHES. THE CONTACT IS CURRENTLY ON A WAITING LIST TO HAVE HER CLUTCH REPLACED FROM IT MALFUNCTIONING BACK IN JULY OF 2018. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 26,000.

Engine
Filed Oct 30, 2018IL

THERE IS A CLUTCH MALFUNCTION ON THE CAR. CAUSING THE CAR TO HESITATE,SHUDDER, OR RATTLE UPON ACCELERATION.

Power Train
Filed Oct 29, 2018TN

A LETTER ADDRESSED TO PRESIDENT TRUMP EXPRESSING CONCERNS REGARDING THE DEFECTIVE TRANSMISSION IN HER 2014 FORD FOCUS. *AS *JS

Electronic Stability Control (esc)
Filed Oct 29, 201830,000 milesPA

CAR STARTED STUTTERING POWER WITH IN 3 MONTHS OF HAVING IT. JERKS AND HESITATES WHEN ACCELERATING. CLUTCH ASSEMBLY HAS BEEN REPLACED 3 TIMES. CAR ONLY HAS 30,000 MILES. SEPT OF 2018 WHILE CROSSING BRIDGE WITHOUT ANY WARNING CAR JUST STOPPED IN MID DRIVE! VERY SCARY! TOWED TO FORD. WAS CHARGED FOR SOME MALFUNCTION??!! CAR IS STILL SHUTTERING AND HAS DIFFICULTY GETTING TO SPEED. FILED COMPLAINT WITH FORD BACK IN 2016 THAT I DIDN'T FEEL CAR WAS SAFE. NO RESPONSE! AFTER THIS LAST INCIDENT I AM AFRAID TO DRIVE VERY FAR FOR FEAR IT WILL JUST STOOP RUNNING MID DRIVE. AVOID ALL HIGHWAYS BECAUSE OF THIS

Unknown or Other
Filed Oct 29, 201863,000 milesNE

BOUGHT THE CAR IN MARCH 2018, BY MAY 2018, CAR HAD TROUBLE WITH STAYING STARTED AFTER I STARTED IT. IT WOULD SHUT OFF BEFORE REACHING THE END OF MY DRIVEWAY. BUT ONCE IT WAS JUMPED IT WOULD START BACK UP AND DRIVE AGAIN FOR A BIT. BY AUGUST, IT WAS HAPPENING AT LEAST ONCE A WEEK. THEN IT STOPPED WORKING ALL TOGETHER. COULDN'T JUMP IT, REPLACED THE BATTERY, IT DIDN'T HELP, TOOK IT UP TO THE DEALER, THEY WEREN'T ABLE TO IDENTIFY THE ISSUE, TOOK IT TO OUR LOCAL CAR SHOP, IT WAS THERE FROM AUGUST TIL THE END OF SEPTEMBER WHERE THEY WERE UNABLE TO IDENTIFY THE ISSUE, STILL HASN'T BEEN RESOLVED BUT IT IS CURRENTLY DRIVING ALTHOUGH IT IS HAVING ISSUES AS WELL. DASH WILL GO BLACK, WHEN IDLING IT SHUTTERS, NO SCREEN UNTIL IT'S ACTUALLY STARTED. REAR VIEW CAMERA HAD QUIT THEN STARTED TO WORK AGAIN.

Unknown or Other
Filed Oct 27, 20181,099 milesFL

WHILE DRIVING FROM STORE AND HAVING MY 4 YEAR OLD GRANDDAUGHTER. MY REAR LEFT DOOR OPEN. AT FIRST I THOUGHT I CLOSE IT BUT YET I DIDN'T SINCE THE CAR SEAT IS ON THE OTHER SIDE. I HAVE THE DOOR TIDE WITH CABLE UNTIL IT GETS REPAIR.

Unknown or Other
Filed Oct 27, 201867,306 milesME

ON 10/25/18. CAR AT DALE IN NEUTRAL. HEAT ON SETTING SPEED 2. SECOND SETTING FLOOR DASH COMBO. THE VENTS ON DASH WERE HOT ENOUGH TO CAUSE BURNS TO HANDS IF TOUCHED. GAUGE FOR ENGINE TEMP SHOWED MID RANGE. CHECK OF ANTIFREEZE SHOWED ADIQUITE LEVEL. WHEN CAR WAS IN MOTION THE TEMP WAS COOLER BUT STILL WARMER THAN IT SHOULD BE.

Fuel/Propulsion System
Filed Oct 26, 201811,000 milesIL

TRANSMISSION IS DEFECTIVE. FUEL DELIVERY SYSTEM IS DEFECTIVE VEHICLE STALLED WHILE TURNING LEFT. ALMOST GOT HIT BY ONCOMING TRAFFIC

Engine
Filed Oct 25, 201850,913 milesTX

I PAYED $372.24 FOR A FUEL SYSTEM PROBLEM I WAS HAVING PROBLEMS WERE ENGINE WAS STALLING,VAPOR MANAGEMENTVALVE WAS REPLACED.NOW THERE IS A RECALL THAT IS NOT COMPLETE.WHY AM I BEING CHATGED FOR THIS RECALL?I WOULD COME TO A STOP SIGN OR A RED LIGHT AND MY CAR WOULD TURN OFF.THIS IS NOT FIRST TIME I TAKE MY CAR TO FORD I ALSO HAD TO TAKE IT IN FOR TRANSMISSION RECALL.

Electrical System
Filed Oct 25, 2018125,000 milesTX

HORN - BEGAN WORKING INTERMITTEDLY, THEN NOT AT ALL. FIRST NOTICED WHEN LOCKING AND SETTING ALARM, THEN WHILE DRIVING AT NORMAL SPEED OR AT A STAND STILL

Electrical System
Filed Oct 25, 2018MI

TAKATA RECALL THERE NO SOUND FOR THE RADIO THE DASH BOARD FOR THE RADIO IS BLANK BEFORE IT WENT BLANK IT WAS MAKING A LOT OF NOISY

Power Train
Filed Oct 17, 201875,000 milesGA

CONSTANT SHUDDERING WHEN ACCELERATING . THE WHOLE CAR SHAKES AND FEELS LIKE THE ENGINE IS ABOUT TO FALL OUT. FORD DOUBLE CLUTCH TRANSMISSION ON 2014 FORD FOCUS NEEDS TO BE RECALLED.

Electrical System
Filed Oct 11, 201870,000 milesCA

ENTIRE ELECTRICAL SYNC SYSTEM HAS SHUT DOWN AND NO LONGER FUNCTIONS. WHILE THE SYNC WAS GOING OUT, THE SPEAKERS WOULD CRACKLE AND MAKE LOUD, STARTLING POP SOUNDS. THIS CAUSED JERKY DRIVING AS THEY WOULD POP WITHOUT ANY NOTICE, EVEN IF THE SYNC SYSTEM WAS TURNED OFF. RECENTLY, THE WIND SHIELD WIPERS TURNED ON AND WERE SPORADICALLY INCREASING/DECREASING IN SPEED AND WOULD NOT TURN OFF. THE CAR WAS ON (NOT THE ENGINE) AND PARKED WHEN THE WIPERS TURNED ON. ATTEMPTED TO TURN THE CAR OFF, RESET BY OPENING THE DOORS, AND TURNING THE CAR BACK ON. THEY PAUSED AND THEN STARTED UP AGAIN ONCE THE CAR WAS DRIVING ON CITY STREETS. THE SPEAKERS POPPING AND THE RADIO MALFUNCTION OCCURS WHILE DRIVING, WHILE PARKED, WHEN THE CAR IS ON, AND WHEN IT IS OFF. THIS PROBLEM HAS BEEN GETTING WORSE AND WORSE OVER THE PAST YEAR.

Fuel/Propulsion System
Filed Oct 10, 2018MO

WHEN TRYING TO ACCELERATE, THE VEHICLE WILL MAKE A SORT OF STUTTERING, OR HAVE A DELAY IN ACCELERATION. SOMETIMES I NOTICE THE RPMS INCREASING WITHOUT REASON, ALMOST AS IF IT SKIPS SHIFTING MAYBE OR HAS A DELAYED SHIFT? I HAVE NOT TRIED IN "SPORT" MODE TO SEE IF MANUALLY SHIFTING SOLVES THE PROBLEM. I ALSO HAVE NOT BEEN ABLE TO IDENTIFY ANY OTHER COMMON THINGS, SUCH AS A CERTAIN FUEL LEVEL, INTERNAL OR EXTERNAL TEMPERATURE, OR RATE OF INTENDED ACCELERATION, THOUGH I WOULD NOT RULE OUT ANYTHING. I HAVE NOTICED THIS HAPPENING BOTH IN TOWN DRIVING AND HIGHWAY DRIVING, THE DELAY IN ACCELERATION OR STUTTERING. THERE IS ALSO A DISTINCT SHUDDER THAT HAPPENS OCCASIONALLY. I AM NOT SURE IF IT IS AN ISSUE WITH FUEL (FLOODING MAYBE? OR A DELAY IN FUEL INJECTION?) OR AN ISSUE WITH THE POWER TRAIN (ANY ISSUE IN THE TRANSMISSION WITH SHIFTING?) OR MAYBE AN ISSUE IN SPEED CONTROL (A MISSED CONNECTION BETWEEN THE ACCELERATOR PEDAL OR THROTTLE CONTROL CABLES AND THE NEXT STEP IN THE CHAIN?). I JUST KNOW THAT SOMETIMES I NEED TO ACCELERATE TO GET IN A SPOT IN A LINE OF TRAFFIC AND WHEN THE CAR DOESN'T 'GO' WHEN I NEED IT TO AND IT SHUDDERS OR HAS A STUTTER OR DELAY, IT CAUSES THE CAR I WAS GETTING IN FRONT OF TO HAVE TO BRAKE AND IF THEY DON'T, THEN MY CHILDREN IN THE BACK SEAT ARE PUT AT RISK. THIS HAS HAPPENED MULTIPLE TIMES, NOT JUST THE DATE INDICATED.

Engine
Filed Oct 9, 201853,000 milesUT

DRIVING AND VEHICLE COMPLETELY SHUTDOWN AFTER A LOUD CRUNCHING NOISE COMING FROM THE FRONT OF CAR. A BUNCH OF CODES FLASHED ACROSS THE DASH . VEHICLE WOULDN'T START. HAD TO TOW IT HOME. THE TRANSMISSION LIGHT STAYS ON NOW WHEN I TURN KEY ON.

Wheels
Filed Oct 9, 201876,000 milesCA

LUG NUTS. I HIT A CURB NEAR MY HOUSE CUTTING THE SIDE WALL OF MY TIRE. TIME WENT FLAT. WHEN I WENT TO CHANGE THE TIRE THE LUG WRENCH WOULD NOT FIT ONTO THE LUG NUT. I CALLED FORD FOR HELP THE TOLD ME IT WAS A COMMON PROBLEM. THE ALUMINUM COVER ON NUT "SWELLS" MAKING IT IMPOSSIBLE FOR THE WRENCH TO FIT. I HAD TO POUND THE WRENCH ON WITH A RUBBER MALLET, AND KNOCK IT OFF AFTER LOOSENING THE NUT. IF I WAS ON A FREEWAY WITH OUT ACCESS TO A MALLET I WOULD HAVE BEEN STRANDED AND IN A VERY DANGEROUS SITUATION. FORD TOLD ME IT IS A COMMON PROBLEM WITH ALL MANUFACTURES, LES SCHWAB WHERE I BOUGHT MY TIRES TOLD ME THEY SEE IT EVERY DAY, A COMMON PROBLEM, THE TIRE SHOP AT COSTCO WHERE I WORK TOLD ME THE SAME. I SOUNDS TO ME YOU ARE PUTTING PEOPLES LIVE IN DANGER BY LETTING CAR COMPANY'S GET AWAY WITH THIS. THEY SHOULD AT LEAST BE SUPPLYING DRIVERS WITH RUBBER MALLETS.

Power Train
Filed Oct 4, 2018128,000 milesMN

MY 2014 FORD FOCUS HAS THE WORST SHUDDER AND SHAKE WHEN STARTING OUT FROM A STOP THE THE WHOLE VEHICLE SHAKES AND SHUDDERS LIKE THE WHEELS ARE GOING TO COME OFF. ONCE YOU GET UP TO SPEED IT NORMALIZES BUT AS ACCELERATING IT IS JUST A PAINT SHAKER OF A CAR. I HAVE HAD MY CAR IN 7 TIMES FOR THE TRANSMISSION CLUTCH PROBLEMS. IT HAS BEEN REPLACED 3 TIMES. TWICE BEFORE THE INITIAL WARRANTY WAS UP AND THEN AGAIN LAST YEAR WHEN THEY EXTENDED THE ONE TIME WARRANTY REPAIR. THE CLUTCH ISSUE IS STILL PERSISTING AND THEY MADE ME PAY FOR A THROW OUT BEARING LAST TIME IT WAS REPLACED EVEN THOUGH THAT PART WAS DIRECTLY RELATED TO THE CLUTCH PROBLEM THE CAR HAS HAD SINCE PURCHASE. THE 4 OTHER TIMES I BROUGHT THE CAR IN I WAS JUST TOLD THAT IT IS NORMAL FOR THE CAR TO SHAKE A LITTLE. I DO T BELIEVE THAT AT ALL AND I AM TIRED OF THIS PIECE A CRAP CAR WITH ITS TRANSMISSION ISSUES AND FORD DOING NOTHING MORE TO HELP THE CONSUMERS OUT WITH THE PROBLEM WHEN THEY FULLY KNOW IT IS THEIR PROBLEM WITH THE CAR. WHEN I GO TO MY FORD APP AND LOOK UP THE SERVICE RECORDS IT IS LISTED AS UNKNOWN WITH A 0 DOLLAR AMOUNT WHEN THE TRANSMISSION ISSUES WERE 'FIXED'.

Power Train
Filed Oct 1, 201834,600 milesLA

I BOUGHT THE CAR IN MARCH OF 2018 WITH 34,600 MILES. IT WAS SHIFTING ODDLY WHEN I PURCHASED THE CAR, CALLED THE DEALERSHIP VALUE MOTORS IN NEW ORLEANS, LAWHERE IT WAS PURCHASED. HE SAID THAT IT WAS NORMAL DUE TO THE TRANSMISSION TYPE. A FEW WEEKS LATER I PULLED THE CARFAX REPORT AND SAW THAT MY TRANSMISSION WAS SERVICED FOR THE TRANSMISSION CONTROL MODULE.. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE JERK SAND STUTTERS ALL THE TIME. THERES NO WARNING INDICATOR ILLUMINATED.NOW SHUTTERS SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. RPMS GET REALLY HIGH BEFORE THE CAR ACTUALLY TAKES OFF. I BROUGHT THE CAR TO A FORD DEALERSHIP (ROBINSON BROTHERS BATON ROUGE) TODAY 10/01/2018 WAS TOLD I NEED A NEW CLUTCH. MY CAR HAS 46,417 MILES AND I WAS TOLD IT IS NOT COVERED UNDER ANY WARRANTY BECAUSE IT WAS MANUFACURED SEPTEMBER 15, 2013 . ITS 1692.44 BEFORE TAXES. I CALLED FORDS CUSTOMER SERVICE AND THEY SAID THEY COULDNT DO ANYTHING TO HELP. THIS CAR IS VERY SCARY TO DRIVE. TO MAKE MATTERS WORSE, I HAVE TROUBLE BUCKLING THE REAR DRIVERSIDE SEATBELT AT TIMES &I HAVE 3 SMALL CHILDREN AND I FEEL LIKE THE CAR IS UNSAFE FOR THEM AND ME.

Steering
Filed Sep 28, 201839,800 milesVA

WHILE ON A ROAD TRIP, THE CAR WAS FUNCTIONING NORMALLY WHEN I STOPPED AND TURNED OFF THE IGNITION AT A GAS STATION TO GET FUEL. WHEN I RESTARTED THE CAR, THE POWER STEERING DID NOT FUNCTION AND I HAD A NOTIFICATION ON THE DASH STATING THIS AS WELL. THIS VEHICLE ONLY HAS 39,900 MILES AND I HAVE BEEN QUOTED A REPAIR COST OF ~$3,000.

Fuel/Propulsion System
Filed Sep 27, 201869,000 milesAZ

PULLED OUT OF MY PARKING SPOT AND THE VEHICLE STARTED SHUTTERING AND LURCHING FORWARD AND THEN COMPLETELY SHUT OFF. THOUGHT IT WAS A DEAD BATTERY BUT UPON FURTHER INSPECTION SOMETHING IS WRONG WITH THE FUEL LINE. WHEN I POUR GASOLINE IN, IT COMES RIGHT OUT OF THE BOTTOM OF THE CAR.

Power Train
Filed Sep 26, 201870,000 milesTX

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE SHUDDERED AND JERKED WITH NO FORWARD MOTION. THE VEHICLE WAS TAKEN TO JORDAN FORD (13010 IH 35 NORTH, SAN ANTONIO, TX 78233), BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A SERVICE CAMPAIGN OR RECALL. THE FAILURE MILEAGE WAS 70,000.

Steering
Filed Sep 25, 201863,000 milesFL

WAS DRIVING I10 TO VISIT MY MOM IN MILTON FL WHEN SUDDENLY I COULD NOT STEER THE CAR...THE POWER ASSIST FAILURE LIGHT CAME ON. HAD TO MANHANDLE THE CAR THE REMAINING 120 MILES WHERE I LEFT IT SIT FOR A DAY AND HAD TO DRIVE IT BACK TO JACKSONVILLE FL BECAUSE THE ONE PLACE IN THAT AREA - PENSACOLA - THAT COULD FIX IT WOULD NOT BE ABLE TO UNTIL TUES. AND I HAD TO BE TO WORK MON. STEERING ASSIST WAS OFF AND ON. MOSTLY OFF, MY ENTIRE DRIVE HOME. WE WERE ABLE TO GET IT BACK TO THE DEALER WHERE WE BOUGHT IT - BRAND NEW IN 2014 - ON MON. AND IT WAS FIXED TUES. $3004.96 LATER...

Power Train
Filed Sep 22, 20185,000 milesAL

SEVERE TRANSMISSION SHUDDER WHEN APPLYING GAS AFTER STOPPING. IT HAS BEEN DIAGNOSED THAT IT NEEDS A NEW CLUTCH.I AM FIRST OWNER OF CAR AND THIS CLUTCH HAS BEEN REPLACED BEFORE. THIS IS A BAD PURCHASE THAT FORD SHOULD EITHER EXCHANGE OR REFUND FOR.

Steering
Filed Sep 21, 201851,000 milesNY

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO A TOW LOT. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

Electronic Stability Control (esc)Crash
Filed Sep 17, 201882,000 milesMO

TAKATA RECALL AMONGST THE KNOWN RECALLS, IS A LOT OF UNSAID ISSUES WITH THIS VEHICLE. IT STARTED WITH THE TCM. WHEN I HAD THE DEALER FIX IT, THE CODES WERE SHOWING OK BUT THE VEHICLE CONTINUED TO DISPLAY THE SAME ISSUES WHEN TRYING TO ACCELERATE. FOR SOME REASON WHEN DRIVING, IT SEEMS AS IF I'M DRIVING A MANUAL VEHICLE INSTEAD OF A AUTOMATIC. THE CLUTCH IS GIVING ME PROBLEMS. IT TEND TO GET STUCK IN THE HILL ASSIST MODE. A FEW WEEKS AGO MY CAR JUST DIED. IT SEEMED TO BE THE BATTERY. WHEN REPLACED IT WAS OK FOR A DAY OR SO. I HAD IT CHECKED TO SEE IF MY ALTERNATOR WAS BAD. IT BOTH PLACES STAYED IT WAS FINE. PERIODICALLY IT WOULD STOP. IT DIDN'T SEEM LIKE THERE WHERE ANY DETERMINING FACTORS ON WHEN (LIKE COLD OR HOT WEATHER). SO I DROVE IT LESS. ONE DAY WHEN DRIVING, GOING 46 MPH, IT JUST SHUT DOWN. THE SCREEN SHOWED 'NOT IN PARK', STARTING SYSTEM FAULT AND IT WOULD NOT ALLOW ME TO PLACE THE VEHICLE IN NEUTRAL. IT THEN BEGAN TO START AND STOP WHENEVER. THE GROUNDS WERE CHECKED, THE STARTER, THE ALTERNATOR, THE FUSE AND ORHERS. MY HORN WOULD SOMETIMES GO OUT FOR DAYS, UP TO WEEKS. WHEN TRYING TO START THE CAR, IT WOULD EVENTUALLY FLASH 'NORMAL MODE'. IT'S SO MANY THINGS GOING ON HERE! I FEAR ALL THE TIME WITH THIS CAR. WHEN THE TCM STARTED ACTING UP, IT STOPPED WHILE DRIVING TOO. I'M A MOTHER OF 5, I'VE HAS THIS CAR FOR 4 YEARS AS FOR THE PAST 2YRS I'VE BEEN LIVING IN FEAR OF MY CHILDREN AND I DYING IN THIS CAR. I'VE SPENT MORE MONEY BUYING RENTALS AND HAVING OTHERS ASSIST WITH

Electrical System
Filed Sep 16, 2018139,459 milesAR

RADIO KEEPS SHUTTING OFF AND MAKING A CRACKLING NOISE THRU SPEAKERS, WILL NOT WORK FOR DAYS AT TIME AND ALSO GOING DOWN ROAD THE CAR COMPLETELY SHUT DOWN AND STARTED BACK ON IT'S OWN. THE CRACKLING NOISE IS ON GOING WITH OR WITHOUT KEY IN IGNITION , ALSO AFTER FILLING ALL THE WAY UP WITH GAS CAR DOESN'T WANT TO START BACK UP, SAFETY LIGHT STAYS ON

Power Train › Clutch Assembly
Filed Sep 14, 201863,003 milesOR

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED AND THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230, 833-281-3456) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 63,003.

Power Train
Filed Sep 13, 201892,800 milesAL

THE TRANSMISSION CLUTCHES SLIP SO BAD IN THESE AUTOMATIC TRANSMISSIONS. WHEN YOU PULL ACROSS AN INTERSECTION SOMETIMES IT DON'T CATCH AND IT HESITATES. YOU DON'T KNOW IF IT'S GOING TO STALL OR NOT. IT'S WORSE ON STOP AND GO TRAFFIC. I WAS TOLD THE CLUTCHES ARE UNDER EXTENDED WARRANTY FROM A LAWSUIT. MY VEHICLE WAS MADE ON 9/24/2013. SUPPOSEDLY THE CUTOFF DATE WAS JUNE OF THAT YEAR. THESE CARS ARE FAULTY. I PULLED OUT ACROSS A MEDIAN AND THE CAR TOOK OFF THEN HESITATED. RIGHT AS TRAFFIC WAS APPROACHING

Power Train
Filed Sep 13, 201875,444 milesCA

CAR SHUDDERS AND FEELS LIKE TRANSMISSION PROBLEMS. REPLACED CLUTCH UNDER WARRANTY AT 31,000 MILES AND NOW AT 75,000 IS IS GONE AGAIN. OVER $1,200 REPAIR NOT COVERED BY FORD.

Power Train
Filed Sep 12, 2018FL

BOUGHT CAR NEW. AUTO TRANS CLUTCH ASSEMBLY HAD TO BE REPLACED AT 40,000 MILES IN JULY 2017. TOOK BACK TO DEALERSHIP IN AUGUST 2018 BECAUSE PART FAULTY AGAIN. DEALER WANTS ME TO PAY $1,200. FORD WILL NOT COVER THE REPLACEMENT.

Electrical System
Filed Sep 12, 201849,000 milesCA

TL* THE CONTACT OWNS A 2014 FORD FOCUS SE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED TO OPERATE. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE WINDSHIELD WIPERS SPONTANEOUSLY BEGAN MOVING BACK AND FORTH. THREE MONTHS AGO, WHILE DRIVING VARIOUS HIGH SPEEDS ON THE FREEWAY, BOTH WINDSHIELD WIPERS SPONTANEOUSLY ACTIVATED. ONCE THE CONTACT ARRIVED AT HIS DESTINATION, THE CONTACT TURNED OFF THE VEHICLE AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED CONTINUOUSLY UNTIL THE FUSE TO THE WINDSHIELD WIPERS WAS REMOVED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

Power TrainCrash
Filed Sep 10, 2018103,000 milesIN

PURCHED VEHICLE MARCH 6TH 2015.GOT THE EXTENDED WARRENTY SINCE THEN THE TRANSMISSION WAS FIXED 3 TIMES AND NOW THE ELECTRONIC ASSIST STEERING WENT OUT WHILE PULLING IN MY DRIVE MAKING ME HIT MAILBOX AND MAKE DENT IN HOOD OF CAR.CALLED 3 DIFFERENT DEALERS AND ALL 3 SAID SORRY THAT'S NOT ON RECALL EVEN THOU THE SAME STEERING IS USED ON OTHER FORD VEHICLES AND ARE ON RECALL.MY WARRENTY OZ UP AND CAN NOT AFFORD TO FIX TRANSMISSION AND STEERING.THE TRANSMISSION WAS MOVED OUT TO A 5 YEAR 10K MILE WARRENTY.LIKE I SAID THEY FIXED UNDER WARRENTY 3 TIMES.THIS CAR IS A LEMON AND I HAVE NO CHOICE BUT TO SEND IT BACK AND HOPEFULLY NOT BE CHARGED FOR THE CAR.

Visibility/Wiper
Filed Sep 9, 201856,000 milesGA

AFTER HAVING THE WIPERS REPLACED DURING LAST SERVICE TODAY THE WIPERS BEGAN TO STOP MID WINDSHIELD AND PASSENGER SIDE WOULD JUST DROP DOWN ALL THE WAY AND THEN DRIVER SIDE WOULD DROP AFTERWARDS AND THEY MAY STOP AND START AT WILL. NEVER HAD AN ISSUE TILL THE WIPERS WERE REPLACED BY THE DEALER DURING ROUTINE OIL CHANGE SERVICE. DRIVING AT HIGHWAY SPEEDS AND ITS RAIN GIN TO HAVE WIPERS JUST STOP IS A SAFETY CONCERN.

Fuel/Propulsion System
Filed Sep 6, 2018WV

THE WIPER BLADES ARE GETTING STUCK ON THE WINDOW AND MAKES IT DANGEROUS TO SEE WHEN IT IS RAINING AND I AM DRIVING. ALSO WHEN I PRESS THE ACCELERATOR (GAS PETAL) THE CAR HESITATES TO ACCELERATE WHILE DRIVING.

Engine
Filed Sep 5, 201856,300 milesMD

HELLO, I'M SEEKING HELP FROM YOUR DEPARTMENT AS I AM AN OWNER OF A FORD 2014 FOCUS. I'VE HAD THREE TRANSMISSION/CLUTCH REPLACEMENTS AFTER PURCHASING THE CAR BRAND NEW IN 2014. USUALLY THE CAR BECOMES UNSTABLE/JERKY WHEN DRIVING WHICH SIGNALLED A CLUTCH REPLACEMENT. HOWEVER OVER THE PAST TWO MONTHS AFTER TWO MORE CLUTCH REPLACEMENTS THE TRANSMISSION/ENGINE CEASED WHILE DRIVING IN TOWSON MD INNER CITY STREETS. THE FIRST BEING EXACTLY OVER TWO WEEKS AGO AND WHICH A NEW CLUTCH WAS INSTALLED. I PICKED UP THE VEHICLE AND TWO DAYS LATER CALLED THE DELEARSHIP STATING IT IS STILL NOT DRIVING RIGHT. I COULD FEEL SOMETHING WAS WRONG. I NOTICED SUDDEN JERKS AND WHAT SEEMED LIKE THE TRANSMISSION WAS WEARING OFF AGAIN. I WAS INFORMED BY THE SERVICE PERSON MIKE MAZOR THAT THIS IS NORMAL AND THE ADAPTIVE SYSTEMS WILL HAVE TO GET USED TO MY DRIVING PATTERN AND TO GIVE IT 1000 MILES. I EXPRESSED MY CONCERN THAT SOMETHING NEEDS TO BE DONE BECAUSE THE VEHICLE FELT UNSAFE TO DRIVE. TWO DAYS LATER WHILE TRAVELING ON INTERSTATE ROUTE 40, THE CAR SUDDENLY DECELERATED, MADE A LOUD ROARING SOUND AND WHEN I PUSHED ON THE PEDAL IT SEEMED AS IF IT WAS ON NEUTRAL AND DID NOT WANT TO MOVE. ALL I HEARD WAS THE ENGINE RERVE. EXTREMELY PANICKED AND SCARED I QUICKLY MOVED OVER TO THE YELLOW LINE WITHOUT CAUSING AN ACCIDENT OR INJURING MYSELF. I HAD THE CAR TOWED TO THE DELEARSHIP CLOSEBY AS I FELT VERY UNSAFE DRIVING ANY FURTHER. I WAS INFORMED TODAY BY ALPACKER FORD THAT THEY WORKED ON THE VEHICLE AND THE ENG

Power Train
Filed Sep 4, 201821,000 milesKY

THIS CAR WAS BOIUGHT IN LOUISVILLE KY AT OXMOORE FORD IN MARCH 2018 I HAVE TAKEN IT BACK 3 TIMES AT 1ST SAID IT WAS NOT FAILING THEN THE 2 ND TIME REPLACED CLUTCH IN TRANSMISSION AND 3RD REPLACED CLUTCH AGAIN AND IT IS NOW SEPT 2018 AND NOT MUCH BETTER STILL JOLTING AND SHUDDER AND HESITATION AT ACCELERATION THIS CAR IS VERY DANGEROUS IT ALSO HAS A VIBRATION AT IDLE

Engine
Filed Sep 3, 201830,000 milesCT

CAR SHUT OFF COMPLETELY WHILE MOVING 25 MILES AN HOUR ON A LOCAL STREET.. BATTERY WAS FUNCTIONING PERFECTLY. WHEN LOOKED AT BY THE DEALER WAS TOLD STARTER MOTOR WAS DEAD, THIS ALSO LATER CONFIRMED BY REPAIR TECHNICIAN AT ANOTHER FACILITY (RIVERSIDE SERVICE). STARTER MOTOR WOULD NOT HAVE HAD ANYTHING TO DO WITH THE VEHICLE SHUTTING OFF COMPLETELY WHILE IN MOTION. AT THE SAME TIME STARTER MOTOR WAS REPLACED, 2 IGNITION COILS WERE IDENTIFIED AS FAILED OR FAILING. IN THE LAST 9 MONTHS A TOTAL OF 4 IGNITION COILS HAVE FAILED. FORD HAS NOT IDENTIFIED THE PROBLEM WITH THE VEHICLE, MERELY REPLACED BROKEN PARTS. THEY HAVE NOT ADDRESSED IN ANY WAY THE DANGEROUS CONDITION POSED BY MY CAR'S STALLING ON AN ACTIVE ROADWAY.

Steering
Filed Aug 30, 201898,500 milesWI

ON 8/24/2018 I PULLED INTO A GAS STATION AND FILLED THE CAR UP. AS I WAS LEAVING I HEARD A GRINDING NOISE AS I TURNED THE STEERING WHEEL. I HAD NEVER HEARD ANY NOISE FROM TURNING BEFORE. AS I DROVE HOME 4.7 MILES THERE WERE NO TURNS, BUT THE ROAD DOES WIND A LITTLE BIT. AS I WAS DRIVING I NOTICED THE STEERING FELT A LITTLE "LOOSE" AND A LITTLE UNRESPONSIVE. THERE WERE NO LIGHTS OR WARNING SO I CONTINUED HOME WHERE I WOULD LOOK AT IT. WHERE THE ROAD CURVED I COULD HEAR A GRINDING SOUND AS TURNED THE STEERING WHEEL. NO SOUND WAS HEARD WHILE DRIVING STRAIGHT. WHEN I GOT TO MY BLOCK I MADE A RIGHT HAND TURN AND THE GRINDING NOISE WAS VERY PRONOUNCED. WHEN I TURNED LEFT ONTO MY STREET THE NOISE WAS JUST AS PRONOUNCED. WHEN IN MY DRIVEWAY I TURNED THE WHEEL WHILE PARKED AND THE GRINDING SOUND WAS AT THE SAME LEVEL. I TURNED THE ENGINE OFF AND TURNED THE STEERING WHEEL RIGHT AND LEFT AND THE GRINDING NOISE WAS THE SAME AS WHEN THE ENGINE WAS RUNNING. A COUPLE OF DAYS LATER I READ ABOUT THE POSSIBILITY OF IT BEING A STEERING ASSIST FAULT. I STARTED THE CAR AND CHECKED FOR WARNINGS AND LIGHTS AND THERE WERE NONE. I TURNED THE STEERING WHEEL AND GOT THE SAME GRINDING NOISE. THE NEXT DAY I JACKED THE CAR UP TO VISUALLY INSPECT THE STEERING LINKAGE AND CV AXLE. NO PLAY IN THE CV, NOTHING VISIBLY BROKEN IN THE STEERING. I TRIED TURNING THE WHEEL WITH THE CAR ON THE JACK STANDS AND NOW THE STEERING WHEEL WOULD NOT MOVE AT ALL. I REMOVED THE STANDS AND TRIED AGAIN TO TURN THE STEERING WHEEL

Power Train
Filed Aug 29, 2018LA

2014 FORD FOCUS WITH 75K MILES NEEDS TOTAL TRANSMISSION REPLACEMENT TO THE TUNE OF 7266.00 DOLLARS..THIS CARE WAS SOLD AS AN AUTOMATIC TRANSMISSION BUT IS ACTUALLY A STANDARD. BROUGHT THE CAR IN TO ALL STAR FORD IN DENHAM SPRINGS LA. IN APRIL 2018 FOR BODYWORK..WENT TO PICK CAR UP AND TRANSMISSION IS TOTALLY BROKEN..THEY REFUSE TO REPLACE AS THIS HAPPENED UNDER THEIR CARE..CAR WAS BROUGHT IN FOR BODYWORK ONLY. MULITIPLE FOCUS OWNERS HAVE HAD MULTIPLE TRANSMISSION PROBLEMS. THIS TRANSMISSION IS DEFECTIVE AND FORD KNOWS IT. VEHICLE JERKS WHEN ACCELERATING AND JUMPS GOING DOWN THE ROAD. VEHICE STILL AT DEALERSHIP SINCE APRIL 2018.

Steering
Filed Aug 29, 201861,000 milesFL

AFTER DRIVING FOR 2 HOURS AT HIGHWAY SPEED, 90+ DEGREES AMBIENT, I STOPPED THE CAR TO DISCHARGE A PASSENGER. WHEN I RESTARTED THE CAR, THE POWER ASSIST HAD FAILED. I WAS ABLE TO PARK THE CAR WITH CONSIDERABLE MANUAL EFFORT. 2 HOURS LATER I STARTED THE CAR AND THE POWER ASSIST STEERING WORKED NORMALLY. AFTER ABOUT A MONTH THERE HAVE BEEN NO RECURRENCES. WHEN I REPORTED THE PROBLEM TO MY DEALER THE SERVICE REP WANTED TO CHARGE ME $100 TO READ THE DIAGNOSTIC COMPUTER.

Power Train
Filed Aug 29, 201868,500 milesNC

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE RETURNED TO NORMAL WITHIN THIRTY SECONDS. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER (LOOKOUT FORD, 5557 US-70, MOREHEAD CITY, NC 28557) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,500.

Visibility/Wiper
Filed Aug 29, 201860,888 milesTN

AFTER HAVING THE BATTERY REPLACED I DROVE AWAY AND THE WIPERS CAME ON ALL BY THEMSELVES AND ONLY SHUT OFF AFTER THE CAR HAD BEEN TURNED OFF FOR 15MIN OR SO. THE NEXT DAY THE WIPERS WONT COME ON AT ALL.

Electronic Stability Control (esc)
Filed Aug 28, 2018CA

VEHICLE TRANSMISSION WILL NOT SHIFT PROMPTLY, RPM'S REV OVER 3 TO 4 RPM'S BEFORE SHIFTING CASING JERKING, SHUDDERING, JOLT CAR BACKWARDS COMING TO A SLOW AND STEADY STOP. RED WARNING LIGHTS ON DASH CONSOLE INDICATING EMERGENCY PROBLEM & UNSAFE TO DRIVE.

Power Train › Clutch Assembly
Filed Aug 28, 201879,928 milesMI

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE BEGAN TO JERK AND STUTTER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, (888) 614-2160) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,928.

Air Bags
Filed Aug 27, 2018MS

THE CAR LOST ALL POWER AND SPEED ON THE HIGHWAY. THERE WERE NO LIGHTS INDICATING THERE WAS A PROBLEM AND LEFT US STUCK ON SIDE OF THE ROAD. SINCE THE INCIDENT THE CAR HAS STOPPED SEVERAL TIMES. I ALSO TOOK TO FORD DEALER WHERE IT WAS PURCHASED MAKING A COMPLAINT.

Power Train
Filed Aug 26, 201873,000 milesCA

WHY DON"T ANY WEBSITES SHOW THERE IS A CLASS ACTION LAW SUIT FOR 2012-2016 FORD FOCUS (AND 2011 - 2016 FIESTAS) ??? THESE CARS ARE NOT SAFE!!!! LAWSUIT SETTLED OCT. 2017, NOW IN APPEALS. SUPPOSED TO COVER THROUGH 7 YEARS 100K. PURCHASED THIS CAR USED FROM DUBLIN HYUNDAI. RENTAL 4+ YEARS ENTERPRISE. PRIOR SERVICE AT SALINAS FORD = TRANSMISSION "FLASHED", REPLACED TCM @ 15K AND CLUTCH @ 50K. DROVE FINE ON FLAT ROADS; STARTED SHUDDERING VIOLENTLY AT LOW SPEEDS AND ON HILLS. LOSES POWER AS WELL. NOT SAFE!!! LOCAL SONORA FORD WILL NOT SERVICE "DOESN'T MEET THE 250 RPMS "(CURRENTLY "ONLY" 192) LOCAL FORD WILL NOT FIX AND HYUNDAI DOESN'T WANT TO EITHER. LOCAL FORD GUYS TOLD MY 18 YEAR OLD TO "DRIVE IT LIKE YOU STOLE IT" AND PUNCH THE GAS. THEY ALSO AGREE IT IS NOT SAFE BUT "THEIR HANDS ARE TIED". THEY SAY A NEW CLUTCH WILL MAKE IT OKAY FOR 15-20K MORE, BUT IT THE SHUDDERING WILL RE-OCCUR!! THESE CARS ARE NOT SAFE AND ARE LEMONS AND ALL SHOULD BE REPURCHASED BY FORD AND TAKEN OFF THE ROADS!

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Focus → · Every Focus year → · How the figures are calculated →