AT BEGINNING OF ACCELERATION FROM A STOP THE CARS TRANSMISSION STAGGERS.
2014 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FORD & LINCOLN OF SMITHTOWN (440 JERICHO TURNPIKE, SMITHTOWN, NY, (631) 265-2340) TO BE DIAGNOSED, BUT THE CONTACT DID NOT HAVE THE DIAGNOSTIC REPORT. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
PURCHASED USED ON 11/30/2018. WHILE DRIVING ON FREEWAY, CAR SUDDENLY LOST POWER, COULD NOT RESTART, HAD TO PULL TO SIDE OF ROAD AND WAIT FOR ASSISTANCE DURING HEAVY TRAFFIC. SECOND TIME, SAME THING HAPPENED HILE DRIVING ON FREEWAY ONLY I WAS ABLE TO CONTINUE AT APROX. 15 MPH TO EXIT RAMP AND WAIT FOR ASSISTANCE. SAME SYMPTOMS DURING IN-TOWN DRIVING: STALLING, WON'T RESTART, WON'T SHIFT INTO NEXT GEAR- STUCK GOING 10-20 MPH, CHECK ENGINE LIGHT ON TOOK IN FOR DIAGNOSTICS: OBD CODE P902.
VEHICLE STALLED WHILE DRIVING THROUGH A BUSY INTERSECTION - THIS SITUATION IS CONSISTENT WITH RECALL NOTICE 18S32 / NHTSA RECALL 18V-735. PRIOR TO INCIDENT HAD VISITIED FORD DEALER TO ADDRESS RECALL NOTICE AND WAS TURNED AWAY AS N/A FOR MY VEHICLE. PLEASE NOTE, RECALL NOTICE INCLUDED MY VIN AND STALLING INCIDENT IS CONSISTENT WITH RECALL NOTICE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER STARTING THE VEHICLE, THE ENGINE SUDDENLY STALLED WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. RECENTLY, THE VEHICLE WOULD NOT START AND WAS TOWED TO JOHNSON BROTHERS FORD (7455 S. GENERAL BRUCE DR, TEMPLE, TX 76502) WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE, FUEL TANK, AND FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL STSTEM), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.
STARTED IN 2015 TRANSMISSION SHUDDERED/VIBRATED/HESITATION ON HIGHWAY, LACK OF POWER, CAR WOULD JERK LIKE I HAD BEEN IT ON HIGHWAY, ONBOARD COMPUTER WAS RE PROGRAMED IN OCTOBER OF 15 AND AGAIN IN JAN OF 17. CAR IS NOT STORING COMPUTER CODES WHEN IT ACTS UP. ON 7/17/18 THE CHECK ENGINE LIGHT COMES ON I CALLED DEALER GOT AN APPOINTMENT FOR 7/17/18, CHECK ENGINE LIGHT HAD GONE OFF BEFORE THE DEALER SAW THE CAR, AND THE ON BOARD COMPUTER DID NOT STORE A CODE FOR THEM TO FIGURE IT OUT. WHEN I LEFT THE DEALER I DID NOT GET A BLOCK WHEN THE CHECK ENGINE LIGHT CAME BACK ON AND THE CAR STARTED JERKING, I PULLED INTO A PARKING LOT TO TURN AROUND AND GO BACK TO THE DEALER HOWEVER THE CAR WOULD NOT GO INTO REVERSE, I TRIED A HALF DOZEN TIME TO BACK UP INCLUDING TURNING OFF THE ENGINE. THE CAR NEXT TO ME LEFT AND I WAS ABLE TO MAKE A U TURN, BY THE TIME I GOT BACK TO THE DEALER THEY WERE CLOSED. I BROUGHT THE CAR BACK THE NEXT MORNING THEY WERE ABLE TO RETRIEVE TO CODE AND REPLACE THE TRANSMISSION CONTROL MODULE. IN AUGUST OF 18 ONE DAY LEAVING THE GAS STATION WHEN I PUT THE CAR INTO DRIVE ALL IT DID WAS REV THE ENGINE ANOTHER TIME WHEN I BACKED OUT OF MY PARKING PLACE AND TRIED TO DRIVE AWAY IT WOULD NOT GO INTO DRIVE. THIS HAPPENED AGAIN IN DECEMBER. LATELY I HAVE A PROBLEM WHERE THE ENGINE WILL REV UP WHILE DRIVING ON THE HIGHWAY, IT USUALLY IS ONLY FOR A FEW SECONDS. THE RPM'S WOULD DOUBLE WHEN THIS HAPPENED. ON 12/7/18 THIS HAPPENED AGAIN, HOWEVER I HAD TO TAKE MY FOOT OF THE ACCELER
I RECEIVED A LETTER FROM THE MANUFACTURER ABOUT A RECALL DEALING WITH THE CLUTCH, I TOOK MY CAR TO THE FORD DEALERSHIP JUST LIKE THE LETTER STATED!WELL THEY REFUSED TO REPLACE THE PART, STATING MY CAR DIDN'T MEET THE REQUIREMENTS TO BE REPLACED! I LEFT WITH THE CAR STILL NOT FIXED! THAT WAS 6 MONTHS AGO, I JUST TOOK IT BACK TO THE DEALERSHIP AGAIN, AND OF COURSE THEY REFUSING TO REPLACE ANYTHING ON IT UNDER THE RECALL! SO, I WAS TOLD THAT MY CAR WARRANTY HAS EXPIRED, ( IT WAS STILL UNDER WARRANTY WHEN I FIRST TOOK IT TO THEM) NOW THEY TRYING TO MAKE ME PAY 2300 DOLLARS TO GET IT FIXED! DON'T EVERY BUY A FORD!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING, THE TRUNK UNLOCKED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. *TT*JB
OUR WELL MAINTAINED 4 YEAR OLD FUSION WITH 1.6L ECOBOOST, STARTED MAKING NOISE, ENGINE COMPLETELY DIED WHILE DRIVING ON CITY STREET, SMOKE CAME POURING OUT. FORD DETERMINED CRACK IN ENGINE BY CYLINDER HEAD TO BE THE CAUSE. FORD INFORMED US OUR VEHICLE WAS NOT INVOLVED IN A RECALL, AND OVER WARRANTY MILES (80K). WE HAVE RESEARCHED AND LEARNED OF THE 1.6L ECOBOOST ENGINE RECALLS BECAUSE OF RISK OF CRACKED CYLINDER HEAD/ENGINE. OUR LOCAL SM TOLD US FORD WAS LIKELY TO COVER ALL BUT $700 OF THE REPAIR, THEN THE NEXT DAY INFORMED US FORD WOULD ONLY AGREE TO PAY 1400 TOWARD NEW ENGINE, WITH US RESPONSIBLE FOR THE REMAINING COST. FORD REFUSED COVERING OUR RENTAL. WE HAVE BEEN WITHOUT THE VEHICLE FOR NEARLY 3 WEEKS NOW
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ONE OF THE WIRES IN THE WIRE HARNESS WAS FRACTURED. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY AND THE "ENGINE FAULT SERVICE NOW" AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO IMPERIAL FORD (8 UXBRIDGE RD, MENDON, MA 01756, (888) 814-8373) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED THIS WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CARBON CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO OPELIKA FORD (801 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 749-8113) AND WAS INFORMED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
THIS IS A TRANSMISSION PROBLEM AS I'VE BEEN TOLD BY FORDS MECHANICS. WHEN YOU PUSH THE ACCELERATOR THEIR IS VIBRATION AND HESITATION WHEN SPEEDING UP. SOMETIMES WHEN YOU PUSH THE ACCELERATOR IT'S LUCK THE CAR IS IN NEUTRAL FOR A COUPLE SECONDS. IT HAS BEEN TO FORD FOR THIS PROBLEM A COUPLE OF TIMES. APPARENTLY IT'S THE ONLY FOR CAR WITH AN ELECTRIC SHIFTING TRANSMISSION
THE HORN IS AN IMPORTANT SAFETY SYSTEM REQUIRED FOR ANNUAL STATE INSPECTION. HORN HAS NOT WORKED REGULARLY FOR YEARS. HAVE HAD A MECHANIC SHOP RESET THE WHEEL SWITCH AND IT WORK FOR A SHORT TIME. DIAGNOSED BAD DESIGN WITH SPRING/SWITCH AT CENTER OF STEERING WHEEL.
AT 37,000 MILES EXPERIENCED INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT. THE TRANSMISSION CONTROL MODULE (TCM) REQUIRED REPLACEMENT, BUT ALSO DIRECTLY EFFECTED THE WEARING OUT OF THE TRANSMISSION CLUTCH ASSEMBLE. THE VEHICLE EXHIBITED UNSAFE SYMPTOMS OF INTERMITTENT LOSS OF TRANSMISSION POWER/ ENGAGEMENT WHILE DRIVING, AT START FROM A LIGHT, PULLING OUT INTO ROADWAY. THE TWO PARTS WERE REPLACED AT THAT TIME BY A FORD DEALER. NOW, AT 64,000 MILES THE PROBLEM IS REOCCURRING. THE VEHICLE WAS TAKEN ONCE AGAIN TO A FORD DEALER AND A CLAIM TO FORD MOTOR COMPANY HAD TO BE INITIATED BY THE DEALER FOR PARTIAL COVERAGE. A $300 DEPOSIT HAD TO BE PAID TOWARD THE $1,700 REPAIR BILL. IN OUR HOUSEHOLD WE ALSO HAVE A 2013 FORD FOCUS THAT HAD TO BE REPAIRED THREE TIMES NOW AT APPROX. 75,000 MILES. (REPORTED SEPARATELY). THESE ISSUES ARE WELL KNOWN AND DOCUMENTED, HOWEVER, THE LEMON LAW OR NHTSA HAS DONE NOTHING TO HELP THE CONSUMER WITH MAKING FORD LIABLE FOR THE FULL COVERAGE OF THE TRANSMISSION CLUTCH ASSEMBLY THAT IS DIRECTLY DAMAGED AND WORE OUT BECAUSE OF THE TCM DEFECT. FORD HAS ONLY EXTENDED A WARRANTY ON THE TCM, WHICH IS A VERY INEXPENSIVE PART OF THE PROBLEM.
I TOOK MY CAR IN FOR THE ISSUE REGARING THE RECALL FOR "THE ENGINE MAY STALL DUE TO A STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM" AND MY SECOND TRANSMISSION FIX WITHIN 10,000 MILES OF THE LAST TRANSMISSION REPLACEMENT. THE FIRST TRANSMISSION MODULE FIX, MY CAR WAS IN THE SHOP FOR 19 DAYS. WHEN I RECIEVED MY CAR BACK, MY TRANSMISSION WAS SHUTTERING SO BAD AND WOULDNT ACCELERATE AND WAS STUCK IN A GEAR AND WOULD NOT BREAK OR SPEED UP FOR A COUPLE OF SECONDS. WHEN I TRIED TO TAKE THE CAR BACK IN, THEY TOLD ME THAT "THEY FIXED THE RECALLED ISSUE SO I WOULD HAVE TO PAY FOR THE DIAGNOSTIC." IN NOVEMBER, I FOUND OUT THAT FROM MAY TO NOV. I HAD BEEN DRIVING ON A BROKEN TRANSMISSION CLUTCH. IN NOVEMBER, THEY FINALLY PUT IN A NEW TRANSMISSION CLUTCH, HOWEVER DONT HAVE RECORD OF THEM CHECKING FOR THE RECALL ON THE FUEL SYSTEM. WHEN I TOOK MY CAR IN FOR WORK, THEY TOLD ME THAT IT WAS GOING TO TAKE A COUPLE OF HOURS, THEN IT TURNED INTO ONE TO TWO DAYS AND PUT ME IN A RENTAL, HOWEVER DIDNT COMMUNICATE WITH ME ABOUT THE STATUS OF MY CAR. I CALLED MULTIPLE TIMES A DAY, HOWEVER DIDNT RECIEVE ANY DETAILS FROM MY MECHANIC. ON SATURDAY, I CALLED AGAIN AND TALKED TO THE FRONT DESK AGENT. I TOLD HIM THAT MY CAR WAS SUPPOSED TO BE DONE THE DAY PRIOR AND I HADNT RECIEVED ANY UPDATE ON MY CAR. LATER THAT DAY, I FINALLY RECIEVED A VOICEMAIL STATING THAT THEY HAD FINISHED THE TRANSMISSION CLUTCH, HOWEVER FOUND A OIL LEAK AND THEY "HAD BEEN DOING WHAT BEST FOR ME" AND HAD BEEN FIXING
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEM. *LD THE CONSUMER STATED THE VEHICLE SHIFTED HARD. THE VEHICLE WAS ONLY 4 YEARS OLD AND THE CLUTCH NEEDED TO BE REPAIRED TWICE. *JS
TRANSMISION STARTED SLIPPING AND CHECK ENGINE LIGHT CAME ON. CODE READER GAVE CODE P07A3(ELEMENT "A" STUCK). LOST ALL POWER TO MOVE ON FREEWAY. ALSO WARNING APPEARED ON SCEEN "TRANSMISSION OVERHEATING". CAR UNWILLING TO START IN PARKING GEAR.
REAR PASSENGER DOOR DID NOT LATCH AT ALL. THIS OCCURED AFTER BEING STATIONARY AFTER PLACING GROCERIES IN THE BACK SEAT. THIS WAS THE FIRST AND ONLY OCCURRENCE SINCE OWNING THE VEHICLE. I HAS TO BUNGEE CORD THE DOOR TO THE OTHER DOOR TO BE BE ABLE TO GET HOME SAFELY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE DRIVING ON SEVERAL OCCASIONS. THE CONTACT LOST CONTROL OF THE VEHICLE DURING THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROMEO FORD OF KINGSTON (128 NY-28, KINGSTON, NY 12401, (845) 251-4077) WHERE A NEW CLUTCH WAS INSTALLED. THE FAILURE CONTINUED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *TT CONSUMER STATED DESCRIPTION IS WRONG, SHE NEVER LOST CONTROL. CONSUMER CANNOT CONTROL HEAT AND PASSENGER SIDE AXLE IS RUSTED.*JB
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
BACK SEAT DRIVER DOOR LATCH STOPPED WORKING WITHOUT CAUSE. OPENED WHILE DRIVING AND WILL NO LONGER STAY CLOSED.
WHILE DRIVING ON A HIGHWAY MY VEHICLE 2014 FORD FOCUS SE BEGAN TO SPUTTER. CONTINUES TO DO SO UNTIL I GOT IN THE STREET ON MY HOME AND BEGAN GOING UNDER 10 MPH. ONCE I ENTERED MY HOME TO PUT SOME ITEMS DOWN BEFORE RETURNING BACK OUT, I ATTEMPTED TO START MY CAR. I NOTICED UPON ENTRY OF MY VEHICLE THAT MY RADIO WAS ON WITHOUT MY KEYS BEING IN THE IGNITION, ALSO MY DRIVER DOOR WAS STILL OPEN. I ATTEMPTED TO START MY VEHICLE BUT NOTHING HAPPENED, IT DIDN'T TICK NOR TURN. WHAT DID HAPPEN THOUGH WAS MY ENTIRE COMPUTER SYSTEM BEGAN TO CUT ON AS IF THE VEHICLE HAD STARTED AND TURNED. RADIO ON, DASHBOARD LIGHTS PRESENT AND THEN CUT OFF, ALERT FOR MY LOW TIRE, TRIP TIMER BEGAN RUNNING. THEN AN ERROR CODE REGARDING SOMETHING IN THE LINES OF FUEL. WASN'T QUICK ENOUGH TO TAKE A PICTURE OF THE ERROR MESSAGE. WHEN I REMOVED MY KEY AND CALLED MY SISTER TO INFORM HER THAT I MAY NEED A RIDE FOR MYSELF AND MY 6 YEAR OLD DAUGHTER, THE DASHBOARD NEEDLES JUMPED VIGOROUSLY. WHILE SITTING. IN THE VEHICLE AGAIN, THE COMPUTER SYSTEM OPENED UP AND MY TRIP TIMER BEGAN RUNNING AND THE RADIO. AGAIN WITHOUT THE KEYS IN THE IGNITION, THEY WERE IN MY LAP. THE ENTIRE NIGHT WHILE MY VEHICLE WAS STATIONARY PERIODICALLY MY CAR WOULD CUT IN AND OFF, AND ENGAGE WITHOUT THE KEYS IN THE IGNITION NOR PRESENT NEAR HE CAR. CONSEQUENTLY, THE CONSTANT RUNNING OF THE VEHICLE BY IT SELF RAN THE BATTERY DEAD AS WELL. ATTEMPTED TO CONTACT THE FORD DEALERSHIP, WHERE I PURCHASED THE VEHICLE, AND CHECK SERVICE AND THE TECHNICI
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT ALSO STATED THAT THE RPMS REVVED UP TO OVER 3,000 RPMS. THE CONTACT STATED THAT THE VEHICLE WOULD REMAIN AT A LOW SPEED EVEN WITH THE INCREASED RPMS. THE VEHICLE WAS TAKEN TO STEVENS FORD (LOCATED AT 717 BRIDGEPORT AVE, MILFORD, CT 06460, (203) 783-5900) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED AND THE TCM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
I BOUGHT THIS CAR NEW IN DECEMBER 2014. SINCE I HAD NO EXPERIENCE WITH THIS DUAL CLUTCH TRANSMISSION, I DID NOT RECOGNIZE THE CLUTCH WAS BAD ON TEST DRIVE. IT SHUTTERED IN FIRST AND SECOND GEAR AND SHIFTED OUT OF FIRST GEAR IN AN UNUSUAL WAY. AFTER ABOUT A YEAR, I ASKED THE DEALER TO CHECK IT OUT. THE CLUTCH WAS BAD AND REPLACED. IT WORKED BEAUTIFULLY. A YEAR LATER, I WAS BACK FOR A SECOND NEW CLUTCH. NOW ABOUT A YEAR LATER, I AM BACK FOR A THIRD CLUTCH. THE CAR ONLY HAS 25,900 MILES ON IT. THE DEALER HAS BEEN GREAT BUT I WON'T BE ABLE TO KEEP THIS UP AFTER MY EXTENDED WARRANTY EXPIRES. THE CAR HAS ALWAYS BEEN UNPREDICTABLE WITH ACCELERATION. NOTE TO EVERYONE, DON'T PULL OUT IN FRONT OF SOMEONE WITH ONE OF THESE CARS. YOU MAY OR MAY NOT GET A PROPER RESPONSE FROM THE TRANSMISSION. AFTER I HAD THE CAR A YEAR, MY WIFE WENT TO TEST DRIVE A NEW MAZDA FOR HERSELF. WE WERE IN MY FOCUS. THE MAZDA DEALER TOLD ME UP FRONT THEY WOULD NOT TAKE A FOCUS ON A TRADE-IN BECAUSE THEY'VE HAD TOO MANY THAT HAD TO BE TAKEN TO THE FORD DEALERSHIP FOR REPAIR AFTER THEY TRADED FOR THEM. SO, THEY MADE A DECISION NOT TO TAKE ANY MORE ON TRADE. THIS IS VERY TELLING. THE GOVERNMENT SHOULD FORCE FORD TO RECALL THIS TRANSMISSION AND REPLACE THEM WITH BETTER ONES. IT IS NOT FAIR TO THE CONSUMER THAT THEY'VE BEEN STUCK WITH DANGEROUS JUNK. I'M A FORD GUY ALL THE WAY, BUT HIS TRANSMISSION IS THE WORST.
VEHICLE SHIFTS INTO GEAR HESITATES/JERKS FREQUENTLY. TYPICALLY HAPPENS AT LOWER SPEEDS.
I HAVE HAD ISSUES WITH MY TRANSMISSION FOR AWHILE. I NOTICED IT FIRST WHEN GOING UP STEEPER HILLS IF I HAVE TO COME TO A STOP AND CONTINUE UP THE HILL THE TRANSMISSION WOULD JUMP AS IF IT COULDNT GET INTO GEAR. THEN WHEN TRAVELING ON THE FREEWAY THROUGH THE MOUNTAINS WE WERE DRIVING ON CRUSE CONTROL WHEN OUT OF NO WHERE THE RMP'S JUMPED UP TO 5000+ I HAD TO GET THE CAR OFF OF CRUSE CONTROL AND TRY AND HELP IT TO STICK BACK INTO GEAR. I NOW HAVE TAKEN MY CAR INTO THE PENSKE FORD DEALERSHIP AND THEY ARE SAYING THAT THERE WAS A RECALL ON THE TRANSMISSION, BUT WHEN DOING THE DIAGNOSTIC ON IN THEY FOUND THE TRANSMISSION CONTROL MODUAL WAS COVERED UNDER THE WARRENTY BUT THE CLUTCH ALSO NEEDED TO BE REPLACED BUT THAT WASNT UNDER THE WARRENTY. BUT THERE IS A RECALL ON MY TRANSMISSION! AND I SHOULD NOT HAVE TO PAY 2K+ TO GET MY CLUTCH FIXED, WHEN MY CLUTCH IS A PART OF MY TRANSMISSION. I HAVE SEEN THAT THERE IS MANY LAWSUITS ABOUT THIS, AND I HOPE I DONT HAVE TO DO THAT.
1.) WHILE IN DRIVING MOTION MY CAR ACTS LIKE IT STALLS OR GETS STUCK IN A GEAR OR HAS A PROBLEM SHIFTING. 2.) WHILE IN REVERSE MOTION MY CAR SOMETIMES WANTS TO ACT LIKE IT CAN'T GO IN REVERSE, LIKE I CAN'T BACK UP OR DRIVE. I RESTART THE CAR SOMETIMES & THEN IT'S FINE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS AND THE "TRANSMISSION FAILURE, SERVICE ENGINE SOON" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE IN OCTOBER OF 2018. IN ADDITION, THE GEAR SHIFTER FAILED TO SHIFT INTO THE DRIVE POSITION AND SMOKE APPEARED UNDERNEATH THE HOOD ON ONE OCCASION WHILE DRIVING VARIOUS SPEEDS. MORRIE'S MINNETONKA FORD (13400 WAYZATA BLVD, MINNETONKA, MINNESOTA 55305, (952) 546-5441) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,542.
VEHICLE ONLY HAS 63,000 MILES. THE FORD POWERSHIFT DUAL-CLUTCH TRANSMISSION IS DEFECTIVE AND CAUSES THE CAR TO JERK, SHAKE, HESITATE, AND SHUTTER WHEN THE ACCELERATOR IS DEPRESSED TO START THE CAR MOVING FROM A STOPPED STATIONARY POSITION. THIS MOST TYPICALLY OCCURS ONCE THE VEHICLE HAS WARMED UP. FORD DEALERSHIP CONFIRMED THE CLUTCH ASSEMBLY NEEDS TO BE REPLACED AT A COST OF $1650. DEALERSHIP INFORMED ME ONLY OPTION IS TO CONTACT FORD CUSTOMER SERVICE TO SEE IF THEY WILL COVER THE REPAIR WHICH THEY REFUSED. THIS EXACT ISSUE IS WELL DOCUMENTED IN FORD TECH SERVICE BULLETIN 16-0109 DATED APRIL 2016. THERE IS ALREADY A FORD RECALL FOR THIS EXACT ISSUE THAT COVERS THIS SAME VEHICLE THROUGH JUNE 2014 MANUFACTURE DATES; HOWEVER, MY VEHICLE WAS MANUFACTURED IN JULY 2014. FORD'S RESPONSE IS VEHICLE IS 3000 MILES OVER THE STANDARD POWER TRAIN WARRANTY AND MISSED THE EXISTING RECALL MANUFACTURE CUTOFF DATE BY ONE MONTH. THERE IS ALSO A CURRENT CLASS ACTION LAWSUIT AGAINST FORD FOR THIS SAME EXACT ISSUE. FORD DEALERSHIP'S OWN MECHANICS STATE THIS IS A VERY COMMON COMPLAINT AND THEY DEAL WITH THIS EXACT CUSTOMER ISSUE ON A ROUTINE BASIS. THERE ARE NO AFTERMARKET SOLUTIONS AVAILABLE AND INDEPENDENT MECHANICS CANNOT SERVICE THE VEHICLE TRANSMISSION BECAUSE THE WORK REQUIRES A PROPRIETARY FORD TOOL TO REMOVE AND REPLACE THE LEAKING TRANSMISSION SEAL KIT WHICH INDEPENDENT MECHANICS DO NOT HAVE ACCESS TO. PLEASE REVIEW AND CONSIDER EXTENDING THE EXISTING FORD RECALL TO COVER ADDITIONAL MODEL
VEHICLE "SHUDDERS" EXCESSIVELY UPON ACCELERATION AFTER A STOP. STALLED ACCELERATION THAT ALMOST LEAD TO CRASH.TAKEN TO FORD DEALERSHIP AND TOLD THAT THE DUAL CLUTCH ON THE TRANSMISSION NEEDS TO BE REPLACED AT 80,000 MILES
EXTREME STALLING PROBLEMS DRIVING ON FREEWAY AND GOING ON INCLINES. CAR HAS HEAVY JERKING AT STOP AND GO SPEEDS. TRANSMISSION LIGHT CAME ON ASKING TO PULL OVER AND WAIT 6 MINUTES FOR OVERHEATING. 3 TIMES IN LESS THAN A YEAR CAR HAS BEEN TO THE SHOP
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO SEVERAL SAFETY RECALLS RECEIVED ON VEHICLE AFTER PURCHASE. *LD THE CONSUMER STATED THE TRANSMISSION WOULD SLIP WHILE TRAVELING UPHILL WITH THE CRUISE CONTROL ACTIVATED, THE HEADLIGHTS SHUT OFF, AND THE ENGINE WOULD KNOCK. *JS
VEHICLE "SHUDDERS" EXCESSIVELY UPON ACCELERATION AFTER A STOP. STALLED ACCELERATION THAT ALMOST LEAD TO CRASH.TAKEN TO FORD DEALERSHIP AND TOLD THAT THE DUAL CLUTCH ON THE TRANSMISSION NEEDS TO BE REPLACED AT 63,000 MILES
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (NUMBER NOT ASSIGNED YET) REGARDING THE POWER TRAIN. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL COLLINS FORD LINCOLN OF LOUISVILLE (4220 BARDSTOWN RD, LOUISVILLE, KY 40218, (502) 459-9550) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE SLOWED DOWN AND THE RPMS SUDDENLY INCREASED, WHICH CAUSED THE VEHICLE TO SPEED UP AGAIN. THE CONTACT TOOK THE VEHICLE TO VISTA FORD LINCOLN OF OXNARD (1501 AUTO CENTER DR, OXNARD, CA 93036, (805) 983-6511) AND THEY RE-CALIBRATED THE ENGINE. THE VEHICLE'S PERFORMANCE IMPROVED, BUT THE FAILURE RECURRED AND WORSENED. THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN FORD DEALER AND THEY REPLACED THE TRANSMISSION CONTROL MODULE AND THE TRANSMISSION CLUTCH. AFTER A COUPLE OF MONTHS, THE FAILURE RECURRED. THE DEALER STATED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED AGAIN. THE DEALER WANTED TO CHARGE FOR THE REPAIR SINCE IT WAS NO LONGER COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS 36,000.
VEHICLE IS HESITATING FROM START AND SEEMS TO BE HAVING PROBLEMS SHIFTING INTO GEARS. IT STARTED ABOUT 6 MONTHS AGO AND THESE PAST FEW WEEKS SEEMS TO BE GETTING WORSE BY THE DAY
CONTINUOUS PROBLEMS WITH TCM MODULE AND REPLACEMENT OF CLUTCH DISK ASSEMBLY ON 2014 FORD FOCUS. WHEN THESE COMPONENTS GO BAD, THE VEHICLE WILL HAVE A SHUTTERING SENSATION AS IF THE VEHICLE DOES NOT WANT TO GO. THE ISSUE WAS SO BAD THAT IT LEFT MY DAUGHTER STRANDED. WE PURCHASED THE VEHICLE USED IN AUGUST 2015. SINCE PURCHASED THE VEHICLE HAS BEEN BACK TO THE SAME DEALERSHIP WE PURCHASED FROM 5 TIMES FOR THE PROBLEMS MENTIONED EARLIER. IN OCTOBER OF 2018 THE CLUTCH ASSEMBLY WAS REPLACED AGAIN. I ASKE THE DEALERSHIP WHAT COULD BE DONE ABOUT THIS REOCCURRING PROBLEM...ANSWER BUY AN EXTENDED WARRANTY. BEING DISSATISFIED WITH THIS RESPONSE I CONTACTED FORD CUSTOMER SERVICE ABOUT THIS PROBLEM AND BASICALLY GOT THE DOOR SLAMMED IN MY FACE. I DO NOT UNDERSTAND WHY 2012 AND 2013 HAVE AN EXTENDED WARRANTY OF 100,000 MILES ON THE CLUTCH BUT THE 2014 MODEL YEAR DOES NOT. I HAVE THE EXACT SAME PROBLEM AS THE 2012 AND 2013.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUDDERED, HESITATED, AND VIBRATED. THE VEHICLE WAS TAKEN TO THAYER FORD (18039 N. DIXIE HWY, BOILING GREEN, OH) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE CLUTCH AND INNER INPUT SHAFT SEALS WERE PREVIOUSLY REPLACED AND THE TRANSMISSION WAS REPROGRAMMED IN AUGUST OF 2017, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.
I WAS DRIVING LAST FEBRUARY, 2018, LOW ON GAS. ABOUT TO PULL OFF INTERSTATE TO REFUEL. LESS THAN A MILE FROM EXIT, ENGINE CUT OFF COMPLETELY. NO INDICATOR LIGHT EVER CAME ON THAT I WAS LOW ON FUEL. I PULLED OVER INTO EMERGENCY LANE. WHILE WAITING FOR TOW OPERATOR, MY FOCUS WAS SIDE SWIPED BY A TRACTOR TRAILER AND TOTALED BY CAR INSURANCE. LUCKILY, NEITHER MYSELF NOR BROTHER WERE INJURED. WE WERE IN VEHICLE. IT WAS TERRIBLE. I JUST WANTED SOMEONE WITH NHTSA TO KNOW. I DO NOT BELIEVE I HAD A TWO LITER ENGINE IN THE THING, WHICH IS WHAT THE INCOMPLETE RECALL INDICATES.
POWER STEERING RACK NOISE BACKING CAR UP STEERING CAR OR JUST DRIVING HAD TO HAVE CAR TOWED TO REPAIR SHOP
I BOUGHT MY 2014 FORD FOCUS FROM A DEALERSHIP 2 YRS AGO. THE FIRST WEEK OF DRIVING IT I NOTICED A "SHUDDERING " FEELING AFTER ACCELERATING FROM A STOP. I TOOK IT BACK TO THE DEALERSHIP THAT WEEK AND THE SALESMAN TRIED TO TELL ME THAT WAS NORMAL FOR THIS CAR DUE TO THER "SPECIAL" TRANSMISSION THAT THE FOCUSES HAVE. A WEEK LATER, AFTER NEARLY GETTING BROADSIDED DUE TO THE SHUDDERING AND NOT BEING ABLE TO ACCELERATE GOING UP A HILL FROM A STOP, I BROUGHT IT BACK AGAIN AND HAD THE SERVICE MANAGER GO FOR A RIDE WITH ME AND HE AGREED, I HAD A PROBLEM. LONG STORY SHORT, 2 YRS LATER AND 3 TIMES HAVING THE TRANSMISSION DROPPED AND NEW CLUTCH INSTALLED, I WANT OUT FROM UNDER THIS LEMON OF A CAR. YESTERDAY I HAD ALL THIS DONE FOR THE 3RD TIME UNDER WARRANTY BUT WHEN IT HAPPENS AGAIN W/IN THE NEXT YEAR, AND I FULLY EXPECT IT TO, MY CAR WILL NO LONGER BE UNDER WARRANTY. I CAN NOT AFFORD A $2500 FIX ONCE A YR! I HAVE STARTED THE PROCESS TO HAVE A POSSIBLE BUY BACK AS I STILL OWE A CONSIDERABLE AMT ON MY LOAN. NO ONE AT FORD SEEMS TO CARE. THERE REALLY IS NO FIX FOR THIS PROBLEM. THE INTERNET IS FLOODED WITH COMPLAINTS ABOUT THESE CARS. I'VE ALSO READ THAT SOME PEOPLE HAVE GOTTEN A LETTER EXTENDING THEIR WARRENTY TO 7 YRS OR 100,000 MILES. WHY HAVEN'T I GOTTEN THAT LETTER YET? FORD NEEDS TO MAKE THIS RIGHT! THIS IS A LOUSY UNSAFE CAR!
I PURCHASED THE VEHICLE USED IN AUGUST 2017 WITH 42K MILES ON IT. THE VEHICLE AFTER DRIVING IT FOR A FEW WEEKS NOTICED A SHUDDER IN LOW SPEEDS. I CONTACTED A FRIEND WHO WAS AN AUTOMOTIVE TECHNICIAN HE MADE ME AWARE OF THE ISSUE WITH THIS TYPE VEHICLE AND HOW IT WOULD BE COVERED UNDER A RECALL. I WENT FORWARD AND HAD THE CLUTCH AND TRAINING MODULE REPLACED UNDER THE WARRANTY. TWELVE MONTHS LATER I START EXPERIENCING THE SAME ISSUES WITH THE CAR. I BROUGHT IT AGAIN THE FORD DEALERSHIP REPLACED THE TRAINING MODULE BUT DID NOT REPLACE THE CLUTCH BECAUSE IT WAS NO LONGER COVERED UNDER WARRANTY. THE SERVICE DEPARTMENT TOLD ME THAT I WOULD HAVE TO DEAL WITH FORD DIRECTLY IF I WANTED THIS PART TO BE COVERED BY FORD. I WAS ALSO MADE AWARE THAT THE SAME PARTS WERE REPLACED IN 2015 BY THE PREVIOUS OWNER. I CONTACTED FORD AND SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE AND A SUPERVISOR.. I WAS TOLD THERE WAS NOTHING THEY COULD DO BUT THEY WOULD SUBMIT MY ISSUES TO A THIRD PARTY ARBITRATOR. THAT WAS ALMOST TWO MONTHS AGO. I HAD HEARD OF A CLASS ACTION LAWSUIT WAS GOING ON WITH FORD REGARDING THIS ISSUE.. ALTHOUGH I WAS PAST THE FILING DEADLINE TO BE PART OF THE INITIAL LAWSUIT THE WEBSITE SAID THEY WOULD STILL ADDRESS MY CONCERNS. I WAS ALSO MADE AWARE THAT I NEEDED TO CONTACT FORD DIRECTLY BEFORE I STARTED THE ARBITRATION PROCESS. I CONTACTED THEM A REPRESENTATIVE CALLED ME.. REVIEWED MY CASE AND TOLD ME HE COULD ONLY OFFER ME $400 FOR MY INCONVENIENCE. THE VEHICLE WAS NOT COVERED UNDER M
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE JERKED IN AND OUT OF GEAR WHEN ACCELERATING FROM A COMPLETE STOP. DARCARS FORD LANHAM (9020 LANHAM SEVERN RD, LANHAM, MARYLAND 20706, (301) 459-1100) WAS MADE AWARE OF THE FAILURE AND REPLACED THE TRANSMISSION MODULE; HOWEVER, THE FAILURE RECURRED TWICE. THE CONTACT REPORTED THAT THE PREVIOUS OWNER OF THE VEHICLE HAD THE TRANSMISSION CHECKED AND SERVICED AT 20,600 MILES ON AUGUST 2, 2016. THE CONTACT SERVICED THE VEHICLE FOR THE TRANSMISSION FAILURE ON JULY 18, 2018. THE SAME DEALER RECOMMENDED THAT THE CONTACT DRIVE THE VEHICLE APPROXIMATELY 1,500 MILES TO ALLOW THE POWER TRAIN MODULE TO ADJUST ITSELF. THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,320. *TT CONSUMER STATED CLUTCH WAS REPLACED AT DARCARS FORD. *JB
MY VEHICLE WAS REPAIRED MULTIPLE TIMES BY FORD WHEN UNDER WARRANTY FOR THEIR TRANSMISSION PROBLEMS TAKING A MANUAL TRANSMISSION AND RUNNING IT LIKE AN AUTOMATIC KIND. I HAD TO HAVE A NEW CLUTCH PUT IN AS MINE WAS SEVERELY DESTROYED. ONCE ALL THE REPAIRS WERE FINALLY ACCOMPLISHED AND THE POWER CONTROL MODULE, TRANSMISSION CONTROL MODULE (TCM WAS REPLACED) AND REPROGRAMMED MANY TIMES THE CAR FINALLY WAS DRIVING NORMALLY AS IT SHOULD AS I BOUGHT THIS CAR BRAND NEW WITH ONLY 13 MILES ON IT. NOW MY CAR IS EXHIBITING CLUTCH CHATTER IF I START OUT A BIT SLOWLY SUCH AS FROM SAY A SCHOOL BUS STOP. IF I START OUT WITH A BIT OF SPEED NO CHATTER AT ALL. I AM NOT SURE IF THIS IS HAPPENING TO OTHER FORD FOCUS (MANY TYPES OF SE ETC.) OWNERS AND IF THIS TRANSMISSION PROBLEM WITH THE POWER CONTROL MODULE (PCM), TRANSMISSION CONTROL MODULE (TCM), CLUTCH, TRANSMISSION AND ANY OTHER POWERTRAIN PARTS AFFECTED BY THESE MANY PARTS SHOULD BE UNDER AN EXTENDED RECALL/REPAIR STATUS FOR THE LIFE OF THE CAR SINCE FORD CREATED THE PROBLEM INITIALLY WITH THE MANUAL TRANSMISSION USED LIKE A NORMAL AUTOMATIC TRANSMISSION? PERHAPS IF MORE FORD FOCUS OWNERS COMPLAIN THEN WE WILL AS OWNERS HAVE A LESS TROUBLED MIND REGARDING WHAT HAPPENS TO SAY AT 50,000 MILES ETC. WITHOUT AN EXTENDED WARRANTY. I HAVE NOTICED THE ABOVE CLUTCH CHATTER OVER THE PAST SEVERAL MONTHS IT IS HARD TO PUT AN EXACT DATE BUT THE LAST DAY I DROVE MY CAR (11/13/2018) IS THE LAST DATE I NOTICED THE POTENTIAL CLUTCH PROBLEM. I WILL REPORT MY
RECEIVED NOTICE STATING 'STEERING ASSIST FAULT, SERVICE NOW' WHILE DRIVING ON THE HIGHWAY. TURNED CAR OFF AND THEN BACK ON ON THE SIDE OF HIGHWAY AND RECEIVED MESSAGE STATING, 'STEERING LOSS, STOP SAFELY.' ALL WITHIN 5-10 MINUTES OF EACH OTHER. ALMOST WRECKED MULTIPLE TIMES TRYING TO GET MY CAR TO SAFETY.
VEHICLE STALLS,JERKS AND ACCELERATES,HAVE ALMOST BEEN IN A COUPLE OF WRECKS BECAUSE OF THIS.HAS BEEN REPAIRED ONCE BUT STILL HAVE A SERIOUS PROBLEM WITH IT.WAS TOLD TO BRING IT IN FOR DOOR HATCH AND FUEL TANK RECALL.THEY TELL ME NOW THAT I NEED A CLUTCH THAT IS GOING TO COST OVER 1000.00.THE CLUTCH ISSUE HAS GOT TO BE BECAUSE OF THE MODULE THAT HAS BEEN REPLACED AND NEVER HELPED ANYWAYS.
HARSH JERKING AND SHUDDERING WHEN ACCELERATING. FORD HAS A RECALL ON THE TRANSMISSION FOR THIS PROBLEM, YET THEY REFUSED TO FIX MINE BECAUSE ITS 65000 MILES. WAS NEVER TOLD ABOUT THIS WHEN I GOT THE CAR (~35000) - WOULD HAVE FIXED SOONER IF I WAS. GOT CLUTCH REPLACED MONTHS AGO, FIXED THIS FOR A LITTLE, NOW THE PROBLEM IS BACK.
MY FORD FOCUS 2114 KEEPS STALLING AT RANDOM WHILE ON THE HIGHWAY I NEEDED IT TOWED TO JACK MADDEN FORD NORWOOD MASS 2 TIMES BUT IT HAS STALLED AND WOULD EVENTUALLY RESTART. THEY TOLD ME IT WAS FIXED ALL 3 TIMES THAT IT WAS AT THE DEALERSHIP.BUT IT STILL HAPPENS IT HAPPENED AGAIN ON 11/02/2018. PLEASE HELP ME WITH THIS ISSUE BEFORE I OR A FAMILY MEMBER GETS KILLED OR SERIOUSLY INJURED. THANK YOU.ALWAYS MOVING
I WAS DRIVING ON THE 60 FWY WHEN MY 2014 FORD FOCUS TRANSMISSION SHIFTED INTO LOW GEAR CAUSING ME TO PULL OVER AND CALL FOR ASSISTANCE.
MY 2014 FORD FOCUS IS EXHIBITING A TRANSMISSION PROBLEM SUCH THAT IT DOES NOT ACCELERATE WHEN THE THROTTLE IS PRESSED. IT HAS EXCESSIVE 'SHUDDER' FROM THE CLUTCH ENGAGEMENT AND WILL LURCH OR FAIL TO ACCELERATE WHEN MOVING FROM A STOP SIGN, OR WHEN MAKING LOW-SPEED MOVEMENTS. THIS REPRESENTS A SAFETY CONCERN AS IT MAY FAIL TO ACCELERATE WHEN MERGING, ENTERING TRAFFIC OR MAKING EVASIVE MANEUVERS. THE PROBLEM IS ONGOING, HOWEVER, THE MOST SERIOUS INSTANCE OF THIS PROBLEM OCCURRED ON SEPTEMBER 29TH 2018, WHERE MY VEHICLE DRAMATICALLY SHUDDERED AND FAILED TO ACCELERATE WHILE RETURNING HOME FROM A SHORT TRIP. THE VEHICLE WAS INSPECTED ON NOV 3RD BY A FORD DEALER WHO INDICATED THE CLUTCH AND RELATED PARTS WOULD NEED TO BE REPLACED, THEY ALSO NOTIFIED US THAT THIS WAS REPLACED ONCE BEFORE WHEN THE VEHICLE HAD ABOUT 24,000 MILES. AT PRESENT, THE VEHICLE HAS A BIT OVER 79,000 MILES. UPON CONTACTING FORD TO DETERMINE WHETHER MY VEHICLE WAS ELIGIBLE FOR THE CLUTCH SERVICE RECALL '14M01', THEY INDICATED THAT I WOULD NEED TO CONTACT NHTSA IN ORDER TO HAVE MY VEHICLE FLAGGED AS ELIGIBLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Ford Focus → · Every Focus year → · How the figures are calculated →