AS STATED IN OTHER COMMENTS WIPER WORK FOR A BIT THEN STOP IN THE MIDDLE OF THE WINDOW. I HAVE HAD THE MOTOR REPLACED AND WIPERS BY A FORD DEALER. THIS ISSUE IS A BIG PROBLEM WHEN IT RAINS. THE DEALER FOUND NOTHING WRONG; BUT THERE IS A DEFECT IN THE WIPERS. WILL CAUSE A MAJOR ACCIDENT IF NOT CORRECTED. SEEMS MANY OTHERS STATE THE SAME PROBLEMS.
2014 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND THE TRANSMISSION FAULT SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO SAFELY PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO SMITH FORD (LOCATED AT 908 E OAK ST, CONWAY, AR 72032, (501) 329-9881) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,914.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION OVERHEATED AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL, INDICATING TO WAIT FIVE MINUTES TO RESTART THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR REPRODUCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. JOE MYERS FORD (LOCATED AT 16634 NORTHWEST FWY, HOUSTON, TX 77040, (713) 766-3600) WAS CONTACTED VIA TELEPHONE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
WHILE DRIVING DOWN THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON UNEXPECTEDLY. SHORTLY THEREAFTER, THE CAR WENT INTO LIMP MODE AND I LOST ALL POWER TO THE WHEELS. WHEN I TRIED TO ACCELERATE, THE ENGINE WOULD REV BUT WOULD NOT ACCELERATE. I WAS FORCED TO PULL OVER ON THE HIGHWAY AS A RESULT OF THIS TRANSMISSION FAILURE.
WE GOT IN THE CAR AND TURNED IT ON AND ENGINE WOULDN'T TURN OVER. EVENTUALLY IT STARTED AFTER A COUPLE OF TURNS OF THE KEY AND CHECK ENGINE LIGHT CAME ON. PUT SHIFTER IN REVERSE AND NOTHING HAPPENED. ACTED AS IF WAS STILL IN PARK OR NEUTRAL. ONCE IN DRIVE HARD SHIFTING INTO SECOND AND THIRD GEAR AS IT'S DONE IN THE PAST. FIRST TIME THE TCM WAS REPLACED AND SECOND TIME THE CLUTCH WAS REPLACED. ALL WITHIN THE LAST SIX MONTHS. THIS WILL BE THE THIRD TIME WITH THE TRANSMISSION ACTING UP. THIS VEHICLE IS UNSAFE! UNFORTUNATELY IT'S THE ONLY VEHICLE I HAVE AND IS MY FAMILIES TRANSPORTATION. SHOULD BE MY SECOND COMPLAINT. FIRST TIME WAS THROUGH FORD MOTOR COMPANY OVER THE PHONE.
OFTEN WHEN DRIVING IN THE RAIN, AND I HAVE THE WIPERS ARE ON "LOW" OR "HIGH", AFTER SOME TIME (NOT PARTICULARLY CONSISTENT, SOMETIMES WITHIN A MINUTE, SOMETIMES AFTER SEVERAL MINUTES) THEY WILL START WORKING INTERMITTENTLY INSTEAD. THAT IS, THE WIPER WILL BE ON, AND THEN THEY WILL START PAUSING WHILE AT THE BOTTOM BETWEEN WIPER CYCLES, JUST AS THOUGH IT WAS SET TO INTERMITTENT, EVEN THOUGH THE WIPER SETTING HASN'T BEEN CHANGED. WHEN THIS HAPPENS, I CAN SWITCH THE WIPER SETTING TO ANOTHER SETTING AND THEN BACK, AND THEN IT WILL START WORKING AGAIN FOR A WHILE. THAT IS, IF IT'S ON "LOW" AND THIS STARTS HAPPENING, I CAN SWITCH THE WIPERS TO "INTERMITTENT" AND BACK TO "LOW", OR TO "HIGH" AND BACK TO "LOW", AND IT WILL GO BACK TO NORMAL "LOW" OPERATION FOR A WHILE (UNTIL THE PROBLEM REPEATS). THIS HAS BEEN HAPPENING FOR SEVERAL YEARS NOW.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE IN LOWER GEARS, IT SUDDENLY BEGAN TO SHAKE AND VIBRATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. CORWIN FORD OF SPRINGFIELD (3241 S. GLENSTONE AVE, SPRINGFIELD, MO) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE POWER TRAIN WAS PREVIOUSLY REPAIRED IN 2016 AND THE CLUTCH AND CONTROL MODULE WERE REPLACED; HOWEVER, THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 14,000.
I RECENTLY BOUGHT A 2014 FORD FOCUS HATCHBACK FROM ELLIOTT CHRYSLER DODGE JEEP IN CARTHAGE TEXAS NOT KNOWING I WAS BUYING A VEHICLE WITH A ACTIVE SAFETY RECALL. WAS TOLD BUY THE SALESPERSON THERE WAS NO RECALLS ON THE VEHICLE THAT THEY ARE REQUIRED BY LAW TO FIX THEM PRIOR TO SELLING IT. AND I WAS DRIVING HOME 11 DAYS AFTER GETTING THE CAR AND IT STALLED OUT IN THE MIDDLE OF THE HIGHWAY IN THE LEFT LANE AND WOULD NOT ACCELERATE AND THE CHECK ENGINE LIGHT CAME ON AND I WAS ALMOST HIT BY ANOTHER VEHICLE. I SENT THE CAR BACK TO THE DEALER YOU TRIED TO GIVE IT BACK TO ME AGAIN TELLING ME THAT THEY DROVE IT THE CHECK ENGINE LIGHT ISN'T ON ANYMORE AND WE LOOKED UP YOUR WEBSITE TO SEE IF THE CAR HAD AN ACTIVE RECALL WHICH IT DID. WE REFUSED TO TAKE THE CAR BACK UNLESS THEY FIXED THE RECALL. SO THEY SAID THEY WERE SENDING THE CAR TO EXCEL FORD IN CARTHAGE TEXAS. THAT THEY HAD CALLED THEM AND VERIFY THE RECALL IN WHICH WE FOUND OUT ABOUT THE RECALL FROM THE PAPERWORK FROM THE DEALERSHIP GIVING US THE WEBSITE. THE SERVICE TECH CALLED AND SAID HE CALLED FORD VERIFYING THE RECALL AND THAT THE PARTS FOR FIXING THE RECALL WE'RE ON BACKORDER AND COULD TAKE QUITE A WHILE. A DAY LATER ELLIOTT DODGE OF CARTHAGE CALLED US BACK WHERE WE BOUGHT THE CAR AND SAID THEY HAD THE CAR BACK THE RECALL WAS FIXED. ALONG WITH THE PIECE OF PAPER STATING IT WAS FIXED BUT NOT HOW. AND NOW A WEEK LATER IF THAT AND THE CAR STALLED OUT AGAIN CHECK ENGINE LIGHT ON AND DID THE SAME THING IT DID BEFORE THE RECALL WA
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE DRIVER WAS UNABLE TO EXIT THE VEHICLE BECAUSE THE DOORS FAILED TO OPEN AND WAS PULLED OUT FROM THE WINDOW. THE DRIVER SUSTAINED NECK, BACK, STOMACH, LEG, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER LATER DIED DUE TO THE INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SOUND FORD (LOCATED AT 101 SW GRADY WAY, RENTON, WA 98057, (425) 235-1000), BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE BODY DAMAGE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
I TOOK MY CAR IN FOR A RECALL A FEW MONTHS AGO ALSO MENTIONING THAT IT HAS BEEN SAYING IT'S OVERHEATING AND THEY GAVE MY CAR BACK SAYING NOTHING IS WRONG AND NOW I'VE BEEN DRIVING WITH MY NEWBORN DAUGHTER AND ALL OF THE SUDDEN MY CAR WOULDN'T GO PAST 65 & THEN AFTER IT STARTED WORKING AGAIN MY BATTERY GOES OUT I THOUGHT IT WAS BECAUSE THE GAS LIGHT HAD BEEN ON AND SO I CALLED AAA AND HAD SOMEONE COME DOWN THEY PUT IN GAS AND GOT IT STARTED BUT TO MY DISMAY I WASN'T EVEN ABLE TO MAKE IT HOME SEEING AS HOW MY CAR COULD BARELY ACCELERATE AND AGAIN IT SHUT OFF AT FIRST I WAS DRIVING ON THE FREEWAY AND WHEN I SLOWED DOWN TO STOP AT A LIGHT MY BATTERY SYMBOL WENT ON AND THEN THE CAR SHUT OFF & AFTER I GOT IT WORKING AGAIN IT WAS WORKING AND THEN IT SLOWED AND WOULD LET ME PRESS THE BRAKES ANYMORE AND SINCE THE. IT WON'T START
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS IDLING, IT WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF KENDALL (305-238-9211, LOCATED AT 15551 S DIXIE HWY, MIAMI, FL 33157), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VEHICLE STALLS AS IF IT HAS LOST POWER. ENGINE LIGHT ACTIVE. TRANSMISSION AFFECTED DUE TO VEHICLE NOT ACCURATELY SHIFTING GEARS (I.E. DRIVE TO REVERSE OR VICE VERSA)
I BOUGHT MY CAR WITH 70,000 MILES ON IT (NOT FROM A FORD DEALERSHIP) ABOUT 10 MONTHS AGO AND FROM DAY ONE I NOTICED A SLIGHT SHUDDER WHEN TAKING OFF. NOW I'M AT 86,000 MILES AND THE SHUDDERING IS BECOMING MORE VIOLENT AND MY CAR SEEMS TO BE BOGGING DOWN FREQUENTLY AND IS VERY SLOW TO TAKE OFF. AFTER BRINGING MY CAR TO FRAMINGHAM FORD IN FRAMINGHAM MA I WAS TOLD I NEEDED A NEW CLUTCH BUT I WAS NOT UNDER THE EXTENDED MANUFACTURER WARRANTY AND THE FIX WOULD BE $1,800! THE GUY I SPOKE WITH AT THE FORD DEALERSHIP TOLD ME TO CALL FORD AND TELL THEM THE SITUATION BECAUSE THIS IS AN VERY COMMON PROBLEM THAT FORD IS WELL AWARE OF. I CALLED FORD AND SPOKE WITH A WOMAN THAT TOLD ME THERE IS NOTHING THEY CAN DO FOR ME AND I SHOULD KEEP MY RECEIPTS FROM ANY FUTURE FIXES FOR THE TRANSMISSION AND HOPE THAT FORD SENDS OUT REFUNDS.
POWER STEERING WENT OUT MAKING IT DIFFICULT TO STEER. IT HAPPENED LAST NIGHT RANDOMLY. WE DROVE OUR FORD FOCUS TO A FRIENDS HOUSE, TURNED IT OFF, HUNG OUT WITH THEM, AND WHEN WE TURNED THE CAR BACK ON, IT SAID WE NEEDED TO GET THE STEERING SERVICED. IT'S VERY HARD TO STEER AND MAKE TURNS AT LOW MPH
I OWN A A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUDDERED AND SHOOK VIOLENTLY. WHEN SHIFTING BETWEEN FIRST AND SECOND GEARS, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ON SEVERAL OCCASIONS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE OVER AND UNDER ACCELERATED AND THEN HESITATED. THE DEALER DIAGNOSED THAT THE MANUAL CLUTCH, POWER TRAIN CONTROL MODULE, AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE TOTAL COSTS IS $1,590. THE FORD DEALERSHIP DID NOT CONTACT THE MANUFACTURER TO MAKE THEM AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUDDERED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT FUEL LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LAFONTAINE FORD OF BIRCH RUN (11661 N BEYER RD, BIRCH RUN, MI 48415, (989) 652-6157) AND WAS INFORMED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 108,980.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE ENGINE RANDOMLY SHUDDERED AND HESITATED. THE VEHICLE WAS TAKEN TO VILLAGE FORD (23535 MICHIGAN AVE, DEARBORN, MI) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 29,000. *TT *TR
THIS VEHICLE HAS HAD DOOR ISSUES WHERE THE DOOR WOULD OPEN UNEXPECTANTLY, THE TRANSMISSION HAS CAUSED HYDROPLAINING AND HAS ALSO CAUSED THE CAR TO STALL ON THE FREEWAY. EVEN THOUGH THEY FIXED THE TRANSMISSION THE PROBLEM HAS RETURNED AND INSIST ON BEING A CONTINUAL ISSUE. NOW THERE IS AN ADDITIONAL RECALL FOR DECEMBER AND THAT IS CPV. WHEN I CONTACTED FORD IN ORDER TO HAVE A REFUND OR BE ABLE TO RETURN THE CAR AND SWITCH IT OUT FOR SOMETHING ELSE... I WAS TOLD NO THERE WASN'T AN OPTION TO DO SO. IS THIS TRUE THAT I HAVE TO JUST CONTINUE GOING ALONG WITH THE CAR AND CONTINUE TO HAVE THESE TYPES OF ISSUES THROUGH THE LIFEBLOOD OF THIS VEHICLE?
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT OPERATED IN LIMP MODE. VARNEY FORD INC (LOCATED AT 237 MOOSEHEAD TRAIL, NEWPORT, ME 04953, (888) 460-7356) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED ON APRIL 12, 2019. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
I HAVE A 2014 FORD FOCUS WHICH I PURCHASED NEW FROM THE DEALERSHIP WHICH IS EQUIPPED WITH A DUEL POWER CLUTCH TRANSMISSION A CLASS ACTION SUIT WAS FILED AGAINST FORD DUE TO THE POOR DESIGN OF THE TRANSMISSION IN WHICH CONSUMERS WERE HAVING CONSTANT PROBLEMS WITH THEIR TRANSMISSIONS. ABOUT A WEEK AGO I WAS STOPPED IN A INTERSECTION AND WHEN I WENT TO ACCELERATE MY CAR STALLED AND HAD DIFFICULTY ACCELERATING.THIS HAD HAPPENED TWICE WITHIN THE LAST WEEK OVERALL MY CAR HAS ALWAYS HAD POOR ACCELERATION AND HESITATION BUT I BECAME URGENT WHEN MY CAR TOOK HESITATED FOR SO LONG AND THE CHECK ENGINE LIGHT CAME ON I HAVE BOUGHT A NEW CAR WITH JUST UNDER 99K AND ONLY 4 YEARS OLD WHICH MAKES VERY CONCERNED DUE TO THE POOR DESIGN OF THE TRANSMISSION THAT MY AND OTHER FORD FOCUS OWNERS CARS ARE UNSAFE TO DRIVE MY CAR COULD OF STALLED IN THE MIDDLE OF THE LIGHT AND I COULD HAVE BEEN HIT
WAS DRIVING VEHICLE THEN ALL OF A SUDDEN IT STARTED SHUDDERING AND SEEMED LIKE IT WAS HAVING TROUBLE SHIFTING GEARS PULLED INTO PARKING LOT THEN VEHICLE WOULDN'T GO INTO REVERSE ALL OTHER GEARS WORKED FINE AND THE RPMS ON VEHICLE WOULD REV UP ON THEIR OWN WITHOUT PRESSING ON THE GAS PEDAL AFTER ABOUT 20 TO 30 MINUTES WAS FINALLY ABLE TO GET OUT OF REVERSE
PURCHASED 2014 FORD FOCUS IN DEC. 2018, LESS THAN 31,000 MILES IN EXCELLENT VISIBLE CONDITION FROM FAMILY FRIEND FOR MY CHILD AWAY AT COLLEGE. WAS INFORMED BY PREVIOUS OWNER THAT THE WHEN STARTING FROM 0 THERE IS A SMALL STUTTER AS CAR SHIFTS INTO 1ST GEAR. A FORD DEALERSHIP INSTRUCTED THEM THAT THERE IS A 10YR/150,000 MILE WARRANTY EXTENSION (14M01 -DP56 TRANSMISSION CLUTCH SHUDDER), BUT CANNOT DO ANYTHING UNTIL IT GETS WORSE. TAKING OWNERSHIP OF THE 2014 FOCUS, WE DID EXPERIENCE A SHUDDER-SHUDDER. MY CHILD INFORMED ME LATE FEB, EARLY MARCH THE ISSUE HAS GOTTEN WORSE. HOME FOR SPRING BREAK, 03/24/19 WEEK, TOOK FOR TEST DRIVE, AND THE ISSUE IS SIGNIFICANTLY WORSE; JUMPING-SHUDDERING-JERKING, SHUDDER-SHUDDER WHEN SHIFTING FROM ZERO TO 1ST AND ALSO 2ND GEAR. 03/25/19 TOOK TO MY MECHANIC WHO INSTRUCTED WAS TRANSMISSION ISSUE AND FORD HAS VARIOUS SERVICE PUBLICATIONS AND ADVISED TO TAKE TO FORD DEALERSHIP. I CONTACTED LOCAL DEALERSHIP AS WELL AS FORD CUSTOMER SERVICE 03/25/19 TO MAKE APPOINTMENT AND START CLAIM. 03/25/19 PM DROPPED OFF AT AUTONATION FORD. 03/28/2019 INFORMED TRANSMISSION CLUTCH IS OUT OF SPECIFICATION AND DEFECTIVE, AND WILL COST $2060 +TAX TO REPLACE. ALSO INFORMED THAT THE DEFECTIVE CLUTCH IS NOT COVERED WITH THE EXTENDED WARRANTY (14M01 -DP56 TRANSMISSION CLUTCH SHUDDER). ALSO THAT THE VEHICLES ORIGINAL 5YR/60,000 MILE WARRANTY EXPIRED ON 02/08/2019. 03/28/19, CONTACTED FORD CUSTOMER SERVICE , RECEIVED CASE#, AND INSTRUCTED THAT MY ISSUE HAS BEEN LOGGED BUT FO
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE TRANSMISSION DOWNSHIFTED AND THE VEHICLE LOST ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,000. ..*BF. THE CONSUMER STATED THE DEALER ADVISED THE CLUTCH ASSEMBLY FAILED AND NEEDED TO BE REPLACED AFTER 52,298 MILES. THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY PROGRAM DUE TO THE VEHICLE'S ASSEMBLY DATE. *JS*JB
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE PULLING OUT OF THE DRIVEWAY, THE VEHICLE HESITATED WITHOUT WARNING SINCE 2015. THE VEHICLE WAS TAKEN TO SENTRY FORD (4100 MYSTIC VALLEY PKWY, MEDFORD, MA 02155), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE FAILURE WAS COMMON WITH THAT YEAR, MAKE, AND MODEL VEHICLE AND THEY WERE WORKING ON A REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
ELECTRICAL WIRING MALFUNCTION, INTERNAL COMPUTER IS MALFUNCTIONING NOT GIVING DETAILED ON INFO FOR MY CAR IF ANYTHING IS WRONG. FUEL LINE MALFUNCTION. SMALL LEAK AND SMELL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, IT SHUDDERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (888) 205-0310) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 14,300. *TT*JB
FEBRUARY 12 OUR WAY TO WORK ABOUT 1/4 MILE AWAY. AT THE STOP LIGHT WAITING FOR THE OTHER CAR TO TURN. I LET GO OF THE BREAK THEN CAR JUST STOPPED IN THE MIDDLE OF THE ROAD WHILE IN DRIVING. LIGHTS ARE ON. POWER WINDOWS. FUEL TANK DEFORMATION. I GOT IT TOWED TO THE DEALERSHIP. SAYING I HAVE TO PAY $800 SOMETHING DOLLARS FOR DIAGNOSTICS AND THE OTHER PROBLEM HE IS SAYING. UNTIL NOW I STILL DON'T HAVE A CAR. THEY DID NOT GIVE ME A RENTAL CAR OR HAVE THE CAR TOWED. THIS DEFECTS PUTS MY LIFE AND THE OTHER PERSON IN DANGER AND NOW I HAVE TO PAY FOR THE COMPANY DEFECTS? I CALLED 3 DIFFERENT MECHANICS ABOUT IT. DOING MY OWN RESEARCH WHAT IS REALLY GOING ON. TAKE NOTE: THESE PEOPLE HAVE NOT SEEN OR TOUCHED MY CAR. I JUST SIMPLY STATED WHAT HAPPENED. AND I TOLD THEM ABOUT THE RECALL.
I PURCHASED A 2014 FORD FOCUS USED WITH 86K MILES, UPON TAKING DELIVERY OF THE VEHICLE WE NOTICED WHILE DRIVING THE VEHICLE WHEN STARTING FROM A COMPLETE STOP THE CAR JERKS AND BUCKS. I TOOK THE VEHICLE FOR RECALLS TO BE FIXED, IN WHICH I BELIEVE THE TRANSMISSION ISSUE FELL UNDER THE TCM MODULE RECALL. MY DAUGHTER WAS DRIVING BACK TO CAMPUS AND THE CAR WAS BUCKING AND JUMPING AND THEN FINALLY CUTOFF WHILE DRIVING!!!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED, THE ENGINE REVVED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF CARY (877-830-1251, LOCATED AT 2333 WALNUT ST, CARY, NC 27518) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CONTACTED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *TR
WHEN I TAKE OFF THE TRANSMISSION WILL SHUDDER. IT ALSO SHAKES WHEN ACCELERATING. IT ALMOST CAUSED ME TO WRECK MULTIPLE TIMES. IT DOES IT FROM TAKE OFF TO AROUND 3RD GEAR.
VEHICLE SUDDENLY DID NOT RESPOND TO ACCELERATION ON FREEWAY. SUDDEN STOP. JITTERING AND SKAKING UPON ACCELATION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE FUEL GAUGE DROPPED QUICKLY WITHOUT WARNING EVEN WHEN THE VEHICLE HAD A FULL TANK OF FUEL. THE VEHICLE WAS TAKEN TO DARCARS FORD LANHAM (LOCATED AT 9020 LANHAM SEVERN RD, LANHAM, MD 20706, (301) 459-1100) WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER DIAGNOSED THAT THE FUEL CANISTER SEIZED, WHICH DAMAGED THE FUEL PUMP AND CAUSED THE FUEL TANK TO IMPLODE. BOTH COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,166.
(1) I SCHEDULED SERVICE AT DARCARS FORD LANHAM MD FOR 9/11/18 FOR POOR DRIVING & EXTREMELY POOR GAS MILEAGE (WAS FILLING UP ABOUT 2X/WEEK INSTEAD OF 1X/2 WEEK). CAR HAD 53,166 MILES, & NO WARNING LIGHTS EVER CAME ON. DARCARS DID A TUNE-UP WHICH DID NOTHING TO IMPROVE THE GAS MILEAGE. (2) I SCHEDULED SERVICE FOR 9/18/18. DARCARS FOUND PROBLEM: SEIZED FUEL CANISTER THAT DAMAGED THE FUEL PUMP AND CAUSED FUEL TANK TO IMPLODE. ALL PARTS WERE REPLACED. (3) AFTER REPAIRS, GAS MILEAGE WAS BETTER BUT NOT BACK TO NORMAL. USED TO GET > 30 ML/GAL, & WHEN I FILLED UP, DISPLAY ALWAYS SAID >400 ML TO EMPTY. NOW I GET 27-28 ML/GAL, AND AFTER FILL-UP DISPLAY SAYS ~330 ML TO EMPTY. (4) I RECEIVED NHTSA RECALL 18V-735 IN 12/18. IT INDICATED THERE WAS NO FIX YET. (5) SCHEDULED AN OIL CHANGE FOR 1/30/19 AND ASKED DARCARS FOR STATUS OF RECALL. DARCARS SAID THERE WAS A FIX: PARTS REPLACEMENT & REPROGRAMMING. DARCARS DETERMINED THAT PARTS PREVIOUSLY REPLACED WERE OK, SO ONLY REPROGRAMMING WAS DONE. (6) REAL PROBLEMS BEGAN 3/1/19. CAR SUDDENLY DROVE EXTREMELY POORLY WHILE ON HIGHWAY. IT WOULD HESITATE, & WHEN I GAVE IT A LITTLE MORE GAS, IT LURCHED & DROVE ERRATICALLY. IT THEN STALLED OUT COMPLETELY. I TRIED TO RESTART CAR A FEW TIMES & AFTER A FEW MINUTES IT STARTED. CAR HAD ~3/4 TANK OF GAS AND NO WARNING LIGHTS EVER CAME ON. I SCHEDULED SERVICE ON 3/5/19. DARCARS ADDED OR REPLACED A TRANSMISSION MODULE. (7) NO CHANGE IN GAS MILEAGE, & LATEST SERIOUS PROBLEM HAPPENED 3/21/19. WHILE ON HIGHWAY, CAR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY, THE TRANSMISSION FAILURE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY THIRTY MINUTES. THE VEHICLE WAS PREVIOUSLY TAKEN TO PAYNE WESLACO FORD (LOCATED AT 2401 E EXPRESSWAY 83, WESLACO, TX 78599, (956) 272-0593) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE PCM/TCM SOFTWARE WAS UPDATED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,122.
MY WIFE WAS DRIVING HOME WHEN SUDDENLY THE BACKSEAT DRIVER SIDE DOOR OPENED. THERE WAS A PASSENGER THAT WAS ABLE TO KEEP THE DOOR SHUT AFTER THE EVENT BUT LUCKILY NOBODY WAS HURT. I TOOK THE CAR IN TO THE DEALER AND WAS TOLD THAT THERE IS NO RECALL WITH THAT ISSUE. I ALSO HAVE PREMIUM CARE WARRANTY ON THE VEHICLE BUT I WAS TOLD THAT IT DOES NOT COVER A BROKEN DOOR LATCH. THIS IS A SAFETY ISSUES AND FORD SHOULD BE RESPONSIBLE ON FIXING IT
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT WAS UNABLE TO START THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND "STEERING FAILED PULL OVER" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE TRANSMISSION WOULD BECOME STUCK IN BETWEEN GEARS, WHICH CAUSED THE VEHICLE NOT TO ACCELERATE. THE VEHICLE WAS TAKEN TO HARRIS FORD LINCOLN (20006 64TH AVE W, LYNWOOD, WA 98036) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH HAD PREVIOUSLY BEEN REPLACED THREE TIMES. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
MY 2014 FORD FOCUS SHUDDERS AND JERKS WHEN TAKING OFF FROM A STOP. THIS IS EXTREMELY DANGEROUS ESPECIALLY AT TRAFFIC LIGHTS OR ON THE HIGHWAY BECAUSE IT IS EXTREMELY DIFFICULT TO RESUME DRIVING AFTER A SLOW DOWN, AND I AM SCARED THAT I WILL GET HIT BECAUSE MY CAR CANNOT ACCELERATE FAST ENOUGH. THIS HAPPENED RECENTLY IN MARCH OF THIS YEAR ON THE HIGHWAY, AND I WAS FORTUNATE TO ESCAPE BEING HIT AT THE LAST MINUTE. I HAVE TAKEN THE CAR TO TWO DIFFERENT FORD DEALERSHIPS IN HOUSTON FOR THEM TO CHECK IF THE CAR IS PART OF THE TRANSMISSION RECALL, BUT THEY WANTED TO CHARGE ME FOR THE DIAGNOSTIC TEST, I DO NOT THINK THIS IS FAIR SINCE THIS IS A KNOWN ISSUE WITH THIS CAR.
MY VEHICLE WAS SERVICED UNDER 18S32 FOR A POTENTIAL STUCK EVAP PURGE VALVE CAUSING EXCESSIVE VACUUM IN THE FUEL SYSTEM. AS MY VEHICLE DID NOT HAVE A FAILED PART AT THE TIME OF THE RECALL SERVICE, ONLY A PCM UPDATE WAS PERFORMED. LESS THAN 2 MONTHS AFTER THE RECALL SERVICE, THE PURGE VALVE FAILED AND CAUSED RANDOM STALLS OF THE VEHICLE, INCLUDING WHILE THE VEHICLE WAS IN MOTION. FORD CLAIMS THE RECALL WAS COMPLETED AND I, THE CONSUMER, AM RESPONSIBLE FOR THE COST OF THE REPAIRS, EVEN WITH THE ORIGINAL PART, SUBJECT TO THE RECALL 18S32, WAS THE FAULT FOR THE ISSUE. I BELIEVE THAT THE RECALL NEEDS TO BE RE-OPENED ON ALL THE VEHICLES THAT DID NOT HAVE THE PURGE VALVE REPLACED AND THE PART NEEDS TO BE REPLACED TO PREVENT FUTURE SAFETY ISSUES WITH THE VEHICLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647, (773) 687-7800) WHERE THE TRANSMISSION CLUTCH WAS REPLACED THREE TIMES AND THE POWER TRAIN CONTROL MODULE WAS REPAIRED ONCE; HOWEVER, THE FAILURE CONTINUED. THE DEALER INFORMED THE CONTACT TO HAVE THE TRANSMISSION CLUTCH REPAIRED A FOURTH TIME. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 63,286.
MULTIPLY SAFETY RECALLS AND I TOOK TO 2 DIFFERENT DEALERSHIPS, BUT DEALERSHIPS REFUSED TO DO OR TO FIX MY CAR. NOW MY CHECK ENGINE LIGHT IS ON AGAIN. CODE READER HAS 2 CODES 1450 AND 144A. NEEDS TO BE REPAIRED, BUT DEALERSHIP FILED A FALSE REPORT STATING THE RECALLS WERE ALREADY DONE. IT IS NOT THE CASE. THE ONLY RECALL THAT WAS DONE WAS FOR THE DOOR LATCHES. THE PURSE VALVE AND FUEL SENSORS STILL NEED TO BE FIXED.
TWO DIFFERENT INCIDENTS: (3/13/18) WHILE DRIVING, THE POWER STEERING WENT OUT AND THE LIGHT CAME ON "STEERING ASSIST FAULT - SERVICE REQUIRED". AFTER THAT, PULLED OVER AND TURNED OFF THE VEHICLE AND WAITED A FEW MINUTES BEFORE TURNING BACK ON. AFTER RESTARTING, THE STEERING WORKED OKAY AGAIN. HAD THIS LATER CHECKED BY ASTORIA FORD, AND THEY COULD NOT FIND ANYTHING WRONG (EVEN AFTER RUNNING THE CODES). THEN ON 3/15/19, GOT IN THE VEHICLE AND STARTED IT AND THE LIGHT CAME ON AGAIN. THIS TIME EVEN AFTER STOPPING AND RE-STARTING THE ENGINE (WAITING @ 5-10 MINUTES) THE LIGHT REMAINED ON AND THERE WAS NO STEERING. CURRENTLY, THE VEHICLE IS AT A ASTORIA AAMCO GETTING CHECKED THOROUGHLY BY A VERY COMPETENT, HIGHLY EXPERIENCED MECHANIC TO GET THIS RESOLVED FOR OUR SAFETY.
AFTER PUTTING THE CAR IN FIRST GEAR BECAUSE IT'S A MANUAL TRANSMISSION AND MOVING FORWARD. MY CAR ISNOT LOCKING AND I GO SOMETIMES UPWARDS OF 100 FEET OR MORE BEFORE IT SHOWS THAT THE CAR IS LOCKED. BUT I AM NOT HEARING THE CAR LOCK LIKE IT SHOULD. IT DOES THE SAME THING IN REVERSE.
CAR SHUDDERS WHEN ACCELERATING FROM A STOP THROUGH THE 1ST GEAR. HAD SOFTWARE RESET AND CLUTCH REPLACED, BUT THE PROBLEM STILL EXISTS. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE, AND AS I UNDERSTAND, I CAN HAVE THE SOFTWARE RESET AND CLUTCH REPLACED 2 MORE TIMES, AND THEN POSSIBLY GET SOME MONETARY ABATEMENT IF IT'S STILL NOT FIXED.
EVERY TIME MY FORD FOCUS SHIFTS FROM 1ST-2ND OR 2ND-3RD THE ENTIRE CAR NOT ONLY SHUTTERS BUT ITS EXTREMELY SLUGGISH AND SEEMS LIKE IT'S GOING TO STALL OUT. (AUTOMATIC TRANSMISSION) THERE ARE NO WARNING LIGHT LIT ON MY DASH AND THE CAR BARELY HAS 56,000 MILES ON IT. WHEN I BOUGHT THE CAR IT HAD 35,000 MILES AND THE PROBLEM EXISTED THEN AND HAS PROGRESSIVELY GOTTEN WORSE. YESTERDAY I WAS AT A YIELD SIGN TO ENTER THE ROUND ABOUT NEAR MY HOUSE AND WHEN I PRESSED THE GASS MY CAR SHUTTERED HORRIBLY AND ONLY WENT FORWARD A FEW FEET, I WAS NEARLY STRUCK BY A TRUCK THAT HAD TO SUDDENLY SWERVE TO KEEP FROM HITTING US. I TOOK MY FOOT OFF THE GAS. WHEN I PRESSED IT AGAIN, THIS TIME WITH MORE FORCE, IT SHUTTERED AND JERKED SO HARD IT FORCEFULLY THREW MY HEAD BACK AGAINST THE SEAT! MY 5YR OLD DAUGHTER THAT WAS IN THE BACK SEAT WAS CRYING UNCONTROLLABLY, SCARED BECAUSE WE WERE ALMOST HIT BY A TRUCK! THE SEATBELTS IN THE BACKSEAT OF MY CAR, HAVE CAME UNBUCKLED SEVERAL TIMES WHILE MY 2YR OLD AND 5YR OLD CHILDREN WERE IN THEIR CARSEATS. WHEN I ATTEMPT TO REBUCKLE THEM IT TAKES ABOUT 15- 20 MINUTES OF MY CONSISTENTLY TRYING TO GET THE BUCKLE TO LATCH ONTO THE SEATBELTS!
WHILE DRIVING THE VEHICLE IN TRAFFIC, MY 17 YEAR OLD DAUGHTER HAS EXPERIENCED EXTREME SHUTTERING, FOLLOWED BY ENGINE SHUT OFF. THIS HAS HAPPENED 3 TIMES AT MULTIPLE SPEEDS, ONCE DECELERATING AT A RED LIGHT, ONCE ACCELERATING WHILE MERGING INTO TRAFFIC AND ONCE WHILE DRIVING 45 MPH ON A HIGHWAY. LUCKILY, SHE HAS NOT YET BEEN INVOLVED IN A CAR ACCIDENT AS A RESULT. AFTER THE FIRST INCIDENT, THE CAR WAS SERVICED AT A LOCAL FORD DEALERSHIP IN 12/2018. THE SAME PROBLEM HAS OCCURRED 2 ADDITIONAL TIMES SINCE THEN. THIS PARTICULAR VIN IS NOT UNDER A RECALL ALTHOUGH WE ARE EXPERIENCING THE SAME SAFETY ISSUES OTHER FORD FOCUS 2014 RECALLED VEHICLES HAVE REPORTED.
MY FORD FOCUS DRIVERS SIDE DOOR LATCH BAILED. THE DOOR LATCH WAS RECALLED AND I HAD ALL THE DOORS FIXED FROM THE RECALL. THE DOOR WOULD NOT CLOSE AND LATCH PROPERLY. I HAD TO HOLD THE DOOR SHUT TO GET BACK HOME. I WENT TO THE FORD DEALER LATER THAT DAY AND THE CUSTOMER SERVICE MANAGER SAID HE DIDN'T HAVE THE PART BUT HE WAS TRYING TO GET PERMISSION TO SEPARATE THE 4 PACK OF LATCHES AS PART OF THE RECALL. IF MY CAR WAS FIXED AS PART OF THE RECALL, WHY DID THE LATCH FAIL? THEY WERE ABLE TO SEPARATE THE FOUR PACK OF LATCHES AND FIX MY CAR, BUT I'M CONCERNED THIS COULD HAPPEN TO OTHERS, ESPECIALLY SINCE THERE IS A RECALL ON SOME PART OF THE LATCHES.
30 MPH CAR CRASH, IN A CITY ENVIRONMENT. THE FRONT END OF MY CAR WAS COMPLETELY DESTROYED AND AIRBAGS DIDN'T DEPLOY NOR DID MY SEAT BELTS LOCK DURING HARD BRAKING, AS I CRASHED INTO A TRUCK. MY BODY WENT FORWARD AND MY HEAD STRUCK THE STREERING WHEEL, RESULTING IN A CONCUSSION. I PROVIDED A PHOTO OF THE CRASH AND HAVE MORE INCLUDING PHOTOS OF INSIDE OF THE VEHICLE WITH NO AIRBAG DEPLOYMENT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED, THE VEHICLE DECELERATED, AND THE GEARS WERE EXTREMELY DIFFICULT TO SHIFT. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) AND NHTSA ACTION NUMBER: PE13031 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,682.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Ford Focus → · Every Focus year → · How the figures are calculated →