Page 27 of 53 · complaints 1,301–1,350 of 2,606

2014 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Power Train
Filed Jun 11, 2019OH

WE HAVE THE TITANIUM VERSION IN THE HATCHBACK. WE PURCHASED THE VEHICLE NEW AND TO DATE HAVE HAD 11 CLUTCHES REPLACED BY THE DEALERSHIP. THE CAR KEEPS HESITATING WHEN STARTING TO MOVE, THEN CHATTERS BETWEEN LOWER GEARS. THIS ISSUE STARTED 1 MONTH AFTER PURCHASING NEW AND HAS BEEN AN ONGOING BATTLE.

Fuel/Propulsion System
Filed Jun 10, 201975,000 milesMD

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED, THE FUEL GAUGE FLUCTUATED BETWEEN FULL AND EMPTY, AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT STATED THAT THE VEHICLE WAS PUSHED TO A FUEL STATION AND FILLED WITH FUEL; HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AL PACKER'S WHITE MARSH FORD (LOCATED AT 9801 PULASKI HWY, MIDDLE RIVER, MD 21220, (443) 777-5000) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS DEFORMED DUE TO A STUCK CANISTER PURGE VALVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Power Train
Filed Jun 10, 201980,000 milesVA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE HESITATED ONCE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MAGIC CITY FORD LINCOLN (LOCATED AT 809 WILLIAMSON RD NE, ROANOKE, VA 24016, (540) 345-0911) WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL CLUTCH FAILURE IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Electrical System
Filed Jun 10, 201972,000 milesNY

THE RADIO MAKING A LOUD UNEXPECTED POPPING NOISE. DANGEROUS WHILE DRIVING. EVEN WITH VEHICLE OFF, IT'S MAKING THE NOISE. THIS IS A FORD PROBLEM.

Unknown or Other
Filed Jun 10, 201979,000 milesCA

THIS IS THE SECOND TIME I HAD THIS ISSUE WITHIN. THE FIRST TIME WAS TWO-THREE WEEKS AGO. ANOTHER ONE OF MY CAR DOOR'S IS NOT CLOSING OR REMAIN CLOSED. I LEARNED ON THE DOOR AND OPENED UP WHILE DRIVING ON THE FREEWAY. I COULD HAVE DIED. THE LAST TIME I MADE A COMPLAINT, IT WAS THE BACKSEAT RIGHT PASSENGER DOOR. FORD INDICATED THAT THEY ALREADY PREFORMED THE RECALL FOR THIS SPECIFIC ISSUE AND WANTED ME TO PAY A DEDUCTIBLE SO I DID. NOW A FEW WEEKS LATER THE SAME ISSUE HAPPENED WITH MY DRIVER SIDE DOOR. IT WON'T CLOSE AND DOES NOT STAY SHUT ESPECIAL WHEN DRIVING. I HAVE TO USE BUNGEE CORDS TO KEEP IT CLOSED. I'M TAKING IT BACK TO THE FORD DEALERSHIP AND PROBABLY GOING TO HAVE TO PAY ANOTHER DEDUCTIBLE. I SHOULDN'T HAVE TO PAY THOUGH BECAUSE THE RECALL INDICATES THEY ALREADY FIXED BACK IN 2017. WELL APPARENTLY THEY DIDN'T FIX THIS ISSUE CORRECTLY. EVEN THE CUSTOMER RELATIONS MANAGER DISCLOSED TO ME THAT THE RECALL ONLY FIXED A SMALL PART OF THE DOOR LATCH AND THE DEALERSHIP CAN FIX WHOLE ASSEMBLEY. THE RECALL ONLINE INDICATES HOWEVER, THAT THE DEALERSHIP WILL PAY FOR THIS FREE OF CHARGE. I ALSO WANT TO POINT OUT THAT I DRIVE FOR UBER WITH MY VEHICLE AND IF THIS ISSUE PERSISTS, SOMEBODY COULD GET SEVERELY INJURED AND TURN INTO A LAW SUIT. FORD MOTOR COMPANY NEED TO ADDRESS THIS ISSUE PROPERLY BEFORE THIS BECOMES A LAWSUIT OR SOMEONE ENDS UP IN THE HOSPITAL.

Electrical System
Filed Jun 9, 2019139,000 milesVA

IN MY 2014 FORD FOCUS, THE RADIO IS MAKING AWFUL SOUNDS. IT STARTED OFF AS MUSIC WOULD STOP PLAYING THEN A LOUD BANG WOULD HAPPEN AND THE RADIO WOULD CUT BACK ON IMMEDIATELY AFTER. NOW IT IS AN ISSUE WHERE THE RADIO AND CAR IS COMPLETELY TURNED OFF AND WILL MAKE LOUD POPPING, STATIC, SCREECHING, AND WHITE NOISE. CURRENTLY, IT IS STILL HAVING THESE SAME ISSUES WHILE DRIVING AND EVEN WHEN THE VEHICLE IS PARKED AND THE KEY IS OUT OF THE IGNITION; I HAVE ALSO FOUND THE ISSUE HAS PROGRESSED WORSE TO WHERE THE CAR IS MAKING THESE NOISES AFTER OPENING THE DRIVERS DOOR WITH NO KEY NEAR AND AFTER NOT BEING DRIVEN FOR A COUPLE OF DAYS.WHEN THE ISSUE HAD STARTED I WAS AT A BUSY INTERSECTION AND IT SOUNDED LIKE CARS WERE REAR ENDING ME. I AM SCARED TO DRIVE MY CAR BECAUSE THESE SOUNDS ARE SUDDEN AND AS A YOUNG DRIVER IT IS EXTREMELY DANGEROUS, BECAUSE THESE SOUNDS ARE LOUD ENOUGH FOR ME TO POTENTIALLY JERKING THE WHEEL AND CAUSING AN ACCIDENT. I HAVE CONTACTED FORD ON MULTIPLE OCCASIONS ABOUT THIS ISSUE BECAUSE IT IS EXTREMELY CONCERNING FOR ME, THEY SAID THAT THEY COULD NOT DO ANYTHING, AND COULD NOT EVEN TELL ME SOME PLANS TO POTENTIALLY FIX IT WITHOUT HAVING THE DEALERSHIP DIAGNOSIS THE ISSUE WHICH IS A LOT OF MONEY WHEN IT IS NOT AN OWNER ERROR. I HAVE ALSO LOOKED AT MULTIPLE ONLINE FORMS WHERE HUNDREDS OF PEOPLE WITH FOCUSES RANGING FROM 2012-2015 ARE ALSO HAVING THIS ISSUE AND ARE NOT GETTING HELP FROM FORD AT ALL. ALL OWNERS AGREE THIS IS AN EXTREMELY DANGEROUS ISSUE THAT NEEDS TO

Power Train
Filed Jun 8, 201984,200 milesCA

I WAS TURNING TO THE RIGHT WHEN MY VEHICLE STALLED, MY RPMS WENT REAL HIGH AND THEN THE VEHICLE ENGAGED INTO THE NEXT GEAR RESULTING IN A JOLT FORWARD. WHEN THE VEHICLE STALLED THE CAR WAS ALMOST HIT FROM BEHIND BY OTHER CAR, LUCKILY I WAS TURNING AND CAR PROCEEDED TO MOVE FORWARD.

Power Train
Filed Jun 8, 2019FL

WELL FIRST GEAR TO 2 GEAR HAVE SIFTING PROBLEM CAR ONLY 65K I NEED GET REPAIR THIS CAR HAVE ALOT OFF RECALLL PLS I NEED GET REPAIR MY EMAIL ADRES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Engine
Filed Jun 5, 201940,000 milesNY

WHILE DRIVING MY 2014 FORD FOCUS ON THE HIGHWAY, THE CAR ALMOST STALLED DURING A BACKUP IN TRAFFIC. WHILE NORMAL DRIVING THE CAR LOST POWER AND THE RPM GAUGE STARTED DROPPING AS THE ACCELERATOR WAS BEEN DEPRESSED FURTHER. WHILE TRAFFIC TO OVERTAKE ON THE HIGHWAY THE CAR ACTUALLY SLOWED DOWN WHILE TRYING TO GO FASTER. THE CAR BEHAVE LIKE THE TRANSMISSION IS HAVING PROBLEMS SWITCHING TO LOWER GEARS.

Electrical System
Filed Jun 5, 201965,574 milesNC

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) WAS NOTIFIED OF THE FAILURE SEVERAL TIMES, BUT WAS UNABLE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE AFTER IT HAD BEEN BACK AND FORTH TO THE DEALER MORE THAN THREE TIMES. THE VEHICLE SHUTTERED AND SHOOK ABNORMALLY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED DECELERATED TO 0 AND THE CONTACT QUICKLY MANEUVERED THE VEHICLE TO PREVENT A CRASH. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER HAD A PERMANENT REMEDY. IN ADDITION, THE DIAGNOSTIC TROUBLE CODES FLICKERED WHEN CHECKED BY AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 65,574.

Steering
Filed Jun 4, 201991,000 milesVA

MY SON AND I STOPPED AT A REST AREA ON A ROAD TRIP. WHEN MY SON STARTED THE ENGINE TO CONTINUE THE TRIP HE RECEIVED THE ERROR CODE "STEERING ASSIST FAULT, SERVICE NOW". WE WENT TO THE NEAREST FORD DEALERSHIP WHO SAID THEY WOULDN'T BE ABLE TO LOOK AT THE CAR FOR A COUPLE OF DAYS AND IF I WAS COMFORTABLE DRIVING WITHOUT POWER STEERING IT WOULDN'T HURT ANYTHING ELSE. SINCE MY 1ST CAR DIDN'T HAVE POWER STEERING I DECIDED TO GIVE IT A GO. WHEN WE REACHED OUR FINAL DESTINATION WE TOOK THE VEHICLE TO A FORD DEALER AND WAS TOLD IT NEEDED TO HAVE THE RACK AND PINION REPLACED AT A COST OF $2,400. THIS SEEMS TO BE A RECURRING THEME WITH THE FORD FOCUS. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF THIS WOULD HAVE OCCURRED WHILE MY SON WAS DRIVING AT 65 MPH ON THE NEW JERSEY TURNPIKE.

Electrical System
Filed Jun 4, 201982,000 milesUT

THE ENGINE LIGHT CAME ON STATING THAT IT IS A O2 SENSOR ISSUE. I'VE REPLACED THE O2 SENSOR SEVERAL TIMES. I'VE HAD MECHANICS AND THE DEALERSHIP LOOK AT IT WITH NO ABILITY TO FIGURE OUT WHAT IT IS. IT IS BELIEVED TO BE ELECTRICAL, MOST LIKELY THE WIRE HARNESS. MY ALTERNATOR WAS AFFECTED AS WELL BY THIS ELECTRICAL ISSUE. I HAVE HAD TO PUT IN A FEW NEW O2 SENSORS, TWO NEW ALTERNATORS, AND A BATTERY.

Structure › BodyFire
Filed Jun 4, 2019120,000 milesMA

2014 FORD FOCUS SE. DRIVING ON HIGHWAY. HEARD A LOUD SOUND. CAR BEGAN TO LOSE POWER AND THE OIL LIGHT BEGAN TO FLASH. WITHIN SECONDS SMOKE AND FLAMES CAME FROM ENGINE. FRONT END WAS ENGULFED IN FLAMES WITHIN MINUTES. CAR HAD BEEN TO THREE SHOPS PRIOR AND NOTHING WAS EVER SAID ABOUT THERE BEING A PROBLEM. EVEN WAS TAKEN TO FORD DEALERSHIP.

Power Train
Filed Jun 3, 201988,000 milesMI

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN WHILE DRIVING ON THE FREEWAY. THE SERVICE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE RPMS REVVED. THE VEHICLE SLOWED DOWN AND THE CONTACT MERGED ONTO AN EMERGENCY EXIT. THE VEHICLE WAS TOWED TO ATCHINSON FORD (9800 BELLEVILLE RD, BELLEVILLE, MI 48111). THE DEALER STATED THAT THEY WOULD HAVE THEIR TRANSMISSION SPECIALIST DIAGNOSE THE VEHICLE AND CALL THE CONTACT BACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 88,000. *BF*JB

Service Brakes
Filed Jun 2, 2019PA

MY SEATBELT HARDLY EVER BUCKLES. I'VE HAD TO JAM IT A FEW TIMES IN ORDER FOR IT TO FINALLY CLICK. MY STAIRWELL HAS NEVER BEEN ALIGNED WITH MY TIRES, AND MY BRAKES WERE ALWAYS JANKY

Electrical System
Filed Jun 2, 201947,029 milesOH

TAKATA INFLATORS. THIS CAR WAS UNSAFE TO DRIVE, WHEN YOU GET TO A RED LIGHT, THE CAR JERKED YOU ,WHEN YOU PLACE YOUR FEET ON THE BRAKES. THEN WHEN YOU PRESS THE ACCELERATOR TO GO IT JERK BACK AND PULLED YOU FORWARD. CHANGING GEERS WOULD HARD TO SHIFT AND SOMETIMES STICK. THE ENGINE LIGHT WOULD COME ON, THE CAR WAS TAKEN TO FORD DEALERSHIP 3 TIMES AND TESTED, THEY NEVER FIXED THE PROBLEM. I ALMOST CRASED AT THE STOP SIGN TRYING TO STOP, THE BRAKES GOT STUCK. I HAD THE CAR FOR ONE MONTH, AND FILLED A LEMMON LAW COMPLAINT ON LINE, AND THEY INSISTED I HAD TO WAIT A PERIOD OF TIME, BECAUSE I JUST PURCHASED THE CAR. AFTER THE 3RD, TIME VISTING THE FORD REPAIR SHOP, IN ONE MONTH TIME, I WAS DISAPPOINTED AND WHERE I BOUGHT THE CAR FROM AT A KIA DEALERSHIP, THEY WOULD NOT GIVE ME MY MONEY BACK , ONLY OFFERED TO TRADE THE FORD FOCUS IN BACK TO THEM AND BUY A KIA CAR FROM THEM, I LOSS MY DOWN PAYMENT, AND GOT STUCK WITH A ROLL OVER FEE OF 4,500 FROM THE REMAINING BALANCE OF THE FORD FUSION ADDED ON TO THE NEW KIA. AND A HIGHER CAR PAYMENT. THEY SOLD E A LEMON, AND HAD A WARRANTY AND STILL REFUSE TO FIX THE CAR. THE TRANSMISSION WAS BAD AND THEY SOLD THE FORD TO THE AUCTION TO GET IT OFF THEIR HANDS. I WAS STALLED FOR 30 DAYS BELIEVING THEY WOULD FIX THE CAR, THE LEMON LAW COULDN'T HELP ME AFTER I FAXED ALL THE PAPERS TO THEM. THE FORD FOCUS WAS ON THE RECALL LIST, AND I DON'T HAVE THE CAR NOW, IS THERE ANYWAY I CAN GET CREDITED FOR THE $4.500 IN A LAW SUIT FOR BUYING THE FORD UNDER WARR

Fuel/Propulsion System
Filed May 31, 201995,000 milesNY

FORD IS REFUSING TO PERFORM RECALL 18V-735. THE CAR STALLS, RUNS OUT OF GAS, HAS ERRONEOUS MILEAGE AND DTE READINGS. THE LOCAL DEALER WAS "OBLIGATED" TO PERFORM THE RECALL SERVICE WHEN I HAD IT IN FOR A DIFFERENT SAFETY RECALL FOR FAULTY DOOR LATCH. THEY DIDN'T SEEM TO KNOW MUCH ABOUT THE RECALL ON THE FUEL SYSTEM. THEY DIDN'T KNOW ABOUT THE GAS TANK. I HAD TO TELL THEM. THEY REPROGRAMMED THE PCM WHICH DID NOTHING. THE RECALL ON THIS CAR WAS CLOSED. I CALLED FORD. THEY SAID THE RECALL WAS STILL OPEN AND TAKE IT TO WHERE WE PURCHASED THE CAR NEW. THAT DEALER SAYS THE RECALL IS CLOSED ON THAT CAR. THE CAR STALLS, RAN OUT OF GAS YESTERDAY WITH MY WIFE ON A BUSY HIGHWAY. THIS IS A DANGEROUS CAR. CALLED FORD AGAIN. THEY SAY THE RECALL SERVICE WAS PERFORMED AND THE CAR IS FINE. LOOK AT THE PHOTO. DOES THAT LOOK LIKE IT IS FINE? 39.8 MPG? NOT A CHANCE. THE CAR LURCHES, STALLS AND RUNS OUT OF GAS BETWEEN 120 AND 60 MILES LEFT ON THE DTE GAUGE. WHEN YOU FILL UP YOU CAN TELL THEIR IS 3 GALLON AT LEAST IN THE TANK. THE GAS TANK IS COLLAPSED. THE SENDING UNIT / FUEL GAUGE IS CRUSHED. YET FORD SAYS THE CAR IS FINE. IT'S FIXED.

Power Train
Filed May 30, 2019133,000 milesGA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, JERKED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT REVERSE ONCE IN THE PARK POSITION. THE CONTACT TOOK THE VEHICLE TO FIVE STAR FORD STONE MOUNTAIN (3800 HIGHWAY 78W, SNELLVILLE, GA, (470) 552-0862) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 133,000.

Power Train
Filed May 30, 201955,000 milesNV

VEHICLE HAS A STRONG SHUDDER WHEN ACCELERATING FROM A STOP OR FROM LOW SPEEDS. GAUDIN FORD IN LAS VEGAS TOLD ME THE 2014 FOCUS HAS A PROBLEM WITH THEIR CLUTCH THAT CAUSES THE SHUDDERING. I HAD THE CLUTCH REPLACED AT 7500 MILES. THE SHUDDER CAME BACK AT 55000 MILES AND IS GETTING WORSE NOW AT 75,000 MILES. THERE IS A RECALL FOR THIS EXACT PROBLEM FOR THE SAME YEAR MAKE AND MODEL BUT FOR SOME REASON MY VIN ISN'T INCLUDED. THE PROBLEM AFFECTS ME; FORD SERVICE HAS ALREADY CONFIRMED IT. I NEED MY VIN INCLUDED IN THE RECALL/EXTENDED WARRANTY.

Unknown or Other
Filed May 28, 201978,060 milesCA

DOOR LOCK LATCH OPENING UP WHILE DRIVING. AS I WAS DRIVING ONE EVENING FROM THE GAS STATION, THE RIGHT SIDE BACK SEAT DOOR OPENED UP. THE DOOR SWUNG OPEN AS I MADE A TURN ABOUT LEAVE THE GAS STATION I WAS AT. I QUICKLY PULLED OVER AND LOOKED TO SEE IF SOMETHING WAS IN THE WAY AND PROCEEDED TO CLOSE IT. HOWEVER, THE DOOR WOULD BOUNCE BACK AND NOT SHUT EVEN AFTER SEVERAL TIMES. I DID SOME RESEARCH AND FOUND THAT THERE WAS A RECALL OF THIS YEAR MAKE AND MODEL BACK IN 2016 REGARDING THE SAME PROBLEM. THE RECALL SPECIFICALLY INDICATES FOR FORD FOCUSES OF 2012-2015(LINK: HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/09/08/FORD-EXPANDS-DOOR-LATCH-SAFETY-RECALL-IN-NORTH-AMERICA.HTML). AS BAD IS THE ISSUE WAS,I HAD TO DRIVE MY CAR HOME THAT NIGHT WITH IT SWINGING OPEN EVERY TIME I TURNED CORNERS. SINCE IT WAS NIGHT, I HAD TO USE BUNGEE CORDS AND TAPE TO KEEP THE DOOR SHUT UNTIL THE NEXT DAY TO TAKE IT INTO THE DEALERSHIP. I ALSO RAN THE RISK OF SOMEONE BEING ABLE TO EASILY ACCESS MY CAR OVER NIGHT. THE RECALL SAYS THAT DEALERSHIP IS SUPPOSED TO TAKE CARE OF THIS SAFETY ISSUE FREE OF CHARGE BY BRINGING MY VEHICLE TO THE DEALERSHIP. HOWEVER, THE DEALERSHIP INDICATED THAT THEY WOULD NOT FIX THIS SEVERE SAFETY ISSUE FREE OF CHARGE. THEY TOLD ME THAT I HAD TO PAY THE DEDUCTIBLE FOR THEM TO FIX IT AND THAT THERE WAS NOTHING THEY CAN DO ABOUT THAT. I FOR ONE SHOULD NOT HAVE TO PAY FOR THIS ISSUE CONSIDERING IT WAS PART OF A SAFETY RECALL. I AM ALSO UPSET THAT THEY KNEW ABOUT T

Power Train › Clutch Assembly
Filed May 28, 201930,000 milesWA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE SHUT DOWN. THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. OCCASIONALLY, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TITUS-WILL FORD (253-475-4151, LOCATED AT 3606 S SPRAGUE AVE, TACOMA, WA 98409) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Unknown or Other
Filed May 28, 2019113,445 milesMN

FORD FOCUS SYNC SYSTEM.THERE IS AN EXTREMELY LOUD POPPING NOISE THAT SPONTANEOUSLY SOUND THROUGH THE SPEAKER EVEN IF THE RADIO IS OFF. IT IS DEAFENING AND EXTREMELY STARTLING TO THE DRIVER AS WELL AS ANY PASSENGERS. MY 2 YEAR OLD CRIES AND COVERS HIS EARS, SO MUCH THAT HE HAS TO WEAR HEARING PROTECTION ON OUR 45 MINUTE COMMUTE BACK HOME. IT'LL EVEN MAKE THE SOUND AFTER I HAVE SHUT THE CAR OFF. ONCE OFF, OPENING THE DOOR IS THE ONLY WAY THAT IT STOPS. THIS IS THE FORD SYNC MEDIA SYSTEM. I HAVE BEEN TOLD BY FORD THAT I NEED TOP REPLACE THE SYNC SYSTEM BECAUSE IT IS NOT COVERED BY WARRANTY. MIGHT I AFF THATY THE ARE COUNTLESS OTHERS OUT THERE THAT ARE HAVING THE SAME ISSUE WITH THE SYNC SYSTEM AS I AM. I KNOW THIS IS NOT THE USUAL "SAFETY" ISSUE HOWEVER I'D CHALLENGE ANYONE TO DRIVE AND HAVE THIS ISSUE JUMP OUT AT THEM AND STILL SAY IN NOOOOOO WAY THAT IT EFFECTS THE WAY THE DRIVE, ESPECIALLY THE FIRST TIME, NOR A DISTRACTION.

Power Train
Filed May 27, 201961,827 milesNH

TRANSMISSION IS SLUGGISH, TUGGING..TAKING OFF, NOT SHIFTING OR SHIFT ALL AT ONCE. EVEN UP HILL, IN TRAFFIC. CAR SPEED WILL TAKE OFF ON ITS OWN. HARD TO BRAKE. WENT DOWN HUGH HILL, CAR IN CONTROL TUGGING BACK SO HARD, THE NOISE WAS SO LOUD THAT WE THOUGHT CAR WAS GOING TO BLOW. 15YR OLD IN CAR. DEALERSHIP HAD ME DRIVE CAR OFF LOT WITH A TEMPORARY INSPECTION AND COME BACK IN MONTH. ITS NOT A TEMPORARY STICKER. I COULDN'T TAKE CAR HOME NIGHT I BOUGHT IT. SO ALL THESE THINGS HAPPENING AFTER TAKING CAR OFF LOT. I WENT BACK IN A COUPLE DAYS LATER. TOLD TO BUY A WARRANTY, THEY RESET THE TRANSMISSION, AS IF I OWNED THE CAR FOR YEARS. THIS ISN'T RIGHT. THEY PROLONGED HELPING, ETC...EVEN ASKED FOR MY CAR BACK. THEN THROWN IN MY FACE THAT IT WAS AT AUCTION. NOBODY WAS HELPING. SEND LETTERS, DID A SURVEY, CALLING, DROPPING IN, ETC...I DOCUMENTED EVERYTHING. I NEED HELP!! THIS IS A DANGEROUS LEMON AND THEY TOOK ADVANTAGE OF ME. CEO IS CONTACTED TO. I NEED HELP INCASE I GET THE RUN AROUND AGAIN. THE CAR HAS SOMEONE ELSE'S INSPECTION ON IT 7-19 COME BACK IN 4WKS...WHAT?? DAY I BROUGHT IT HOME. ALL THESE SUPRISES!

Electrical System
Filed May 26, 2019105,000 milesIL

THE CAR RANDOMLY STALLS AND DIES WHILE I AM DRIVING IT. IT HAS DIED ON THE INTERSTATE AND ON RURAL ROADS AND HIGHWAYS. THIS IS VERY DANGEROUS AND THERE IS CURRENTLY A RECALL OUT ON A PART OF THE 2014 FORD FOCUS WHICH CAUSES THIS PROBLEM. IT DIES WHEN I AM DRIVING AND COASTING, WHEN I ACCELERATE, AND WHEN I HAVE MY CRUISE SET.

Electrical System
Filed May 25, 2019154,325 milesTX

TAKATA RECALL ELECTRICAL WIRING IS GOING IN AND OUT, RADIO IS NOT SAVING STATIONS THAT I SAVE, DISPLAY GOES IN AND OUT AND HAS STATIC. WARNING SIGN APPERARS EVERY SO OFTEN

Electrical System
Filed May 24, 2019120,000 milesWI

STARTED HEARING CRACKLING/POPPING NOISES FROM MY RADIO, SOMETIMES EVEN WITH THE KEY OFF. SOMETIMES VERY LOUD, WHICH SURPRISES ME WHILE DRIVING. WHICH IS OBVIOUSLY EXTREMELY DANGEROUS.

Electrical System
Filed May 24, 201952,000 milesMN

THIS APPEARS TO BE THE SAME ISSUE AS THE 14S17-S1 RECALL AFFECTING THE 2013-2014 FORD FOCUS ST AND ESCAPE MODELS. LOST ALL POWER WHILE DRIVING AND ENGINE BEGAN STUTTERING WHILE I WAS TRAVELING ON THE HIGHWAY AT 65 MILES PER HOUR. I WAS BARELY ABLE TO REACH TO SHOULDER BEFORE THE VEHICLE WAS IMMOBILIZED. I WAS CHARGED 830 DOLLARS BY MY LOCAL DEALERSHIP (INVER GROVE FORD LINCOLN IN INVER GROVE HEIGHTS MN) TO LOCATE AND REPAIR CHAFFED AND DAMAGED WIRING IN THE ENGINE HARNESS IN THE IDENTICAL LOCATION TO THE ST AND ESCAPE MODELS.

Fuel/Propulsion System
Filed May 22, 201999,650 milesKS

THE RECALL THAT HASN'T BEEN SATISFIED AS OF YET REGARDING THE CPV HAS CAUSED MAJOR ISSUES WITH MY CAR YET I CAN'T GET IT FIXED AS THE DEALER REPLIED SAYING IT WASN'T AVAILABLE YET WHEN THE RECALL WAS OCTOBER 2019. I ALSO BELIEVE I'VE HAD A FAULTY TRANSMISSION AND YET THE DEALER HAS ALSO SAID THEY COULDN'T DO ANYTHING ABOUT IT.

Electrical System
Filed May 22, 201956,000 milesPA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS IDLING, IT FAILED TO MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO EXPERIENCED HESITATION WHEN ACCELERATING AND SHUT OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE AND A FAULTY TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

Unknown or Other
Filed May 22, 2019TX

THE RADIO ON MY CAR KEEPS FAILING. THE SPEAKERS POP LOUDLY ALL THE TIME EVEN WHEN THE CAR IS NOT IN MOTION. THE RADIO IS OFF AND THE SPEAKERS START POPPING LOUDLY. THIS HAPPENED ONCE A MONTH AND NOW MY RADIO DOES NOT WORK

SteeringCrash1 injured
Filed May 19, 2019TN

POWER STEERING FAILURE, THE POWER STEERING LOCKED UP ONE DAY WHEN I WENT TO THE STORE,I STARTED THE CAR& THE POWER STEERING WAS LOCKED AND EXTREMLY HARD TO STEER, I FINALLY DROVE IT HOME WHICH WAS ABOUT 15 MILES, I HAD TO DRIVE VERY SLOW BECAUSE IT WAS VERY HARD TO STEER, THE CAR WAS PARKED IN A STORE PARKING LOT AND WHEN I RETURNED TO THE CAR IT WAS VERY HEAVY TO TURN THE WHEEL I WAS AFRAID TO DRIVE IT HOME BUT I DIDNT WANT TO LEAVE IT OVERNIGHT IN A STORE PARKING LOT...

Electrical System
Filed May 17, 2019103,000 milesMO

WHEN TURNING LEFT OR RIGHT IT WOULD MAKE A GRINDING NOISE AT ALL SPEEDS ON BACKROADS OR HIGHWAY SPEEDS. ALSO, WHEN GOING STRAIGHT IT WAS DIFFICULT TO MAINTAIN A STRAIGHT PATH AND TAKES RESISTANCE. WHEN I TOOK IT TO THE FORD DEALERSHIP THEY STATED IT WAS AN ELECTRICAL ISSUE IN THE COMPUTER FOR THE STEERING SYSTEM CAUSING IT TO MALFUNCTION.

Power Train
Filed May 16, 201978,400 milesNJ

VEHICLE SHUDDER PROBLEM 2014 FORD FOCUS SE I BOUGHT THE CAR FROM AN AUCTION ON MAY 13TH, 2019 WITH SLIGHTLY MORE THAN 78000 MILES ON THE ODOMETER. I COULD NOT DRIVE IT AWAY BECAUSE I DID NOT HAVE A SECOND DRIVER AND THE AUCTION WAS 1 HOUR AWAY. I PICKED UP THE CAR TWO DAYS LATER. WHEN I PUT THE CAR IN GEAR AND STARTED DRIVING, I IMMEDIATELY NOTICED THE CAR SHUDDERING/STUTTERING. THIS HAPPENED EVERY TIME I CAME TO A STOP AND TRIED TO ACCELERATE FROM STOP OR MERGE INTO TRAFFIC. THE VEHICLE TAKES LONG TO ACCELERATE AND SHAKES WHILE TRYING TO PICK UP SPEED. I WAS AFRAID AND STILL AM AFRAID THAT IT WAS GOING TO STALL. I'VE SINCE GONE ONLINE TO DO SOME RESEARCH AND I AM FINDING THAT THIS SEEMS TO BE A UNIVERSAL PROBLEM FOR THIS CAR. NOW, I KNOW AUCTION CARS ARE SOLD AS IS, AND I UNDERSTOOD THIS WHEN I BID FOR THE CAR BUT THIS SEEMS TO BE A MANUFACTURER DEFECT THAT HAS NOT BEEN CORRECTED BY THE MANUFACTURER ON MANY OF THESE CARS. THE PROBLEM IN MY CASE IS THAT I BOUGHT THIS CAR AS A SURPRISE FOR MY 16 YEAR-OLD DAUGHTER WHO IS SOON GOING TO BE 17 AND IS DUE TO TAKE HER ROAD TEST. WITH THE TYPE OF ACCELERATION AND STALLING ISSUES BEING REPORTED ONLINE, HOW CAN FORD NOT TAKE ACTION TO RECALL/AND OR FIX THE PROBLEM.

Fuel/Propulsion System
Filed May 16, 2019102,000 milesAZ

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO HESITATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SAN TAN FORD (LOCATED AT 1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.

Power Train
Filed May 15, 2019108,200 milesKS

I WAS DRIVING AND ALL OF A SUDDEN NY CHECK ENGINE LIGHT CAME ON, MY CAR BEGAN TO SHUDDER AND LURCH FORWARD A FEW FEET AS I TRIED TO ACCELERATE, IT SEEMES LIKE I HAS A SUDDEN LOSS OF POWER AS WELL. I DROVE HOME IMMEDIATELY AND UPON GETTING HOME REALIZED I COULD NOT REVERSE. AS I TRIED TO REVERSE MY CAS ENGINE SIMPLY JUST REVVED.

Engine
Filed May 10, 201919,000 milesNY

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED HESITATING WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO LOCAL DEALER WEST HERR FORD (5025 CAMP RD, HAMBURG, NY 14075, (716) 649-5701 MULTIPLE TIMES, WHERE IT WAS DIAGNOSED BUT NO FAILURE WAS DETECTED. THE CONTACT STATED THAT THE VEHICLE CONTINUED WITH THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

Engine
Filed May 10, 201970,000 milesCA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE DELAYS TO ACCELERATE AND THE ABNORMALLY SHOOK. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 70,000.

Power Train
Filed May 9, 20191,000 milesMI

DUAL-CLUTCH TRANSMISSION 'SHUDDERS, SLIPS, BUCKS, JERKS, HESITATION".

Power Train
Filed May 9, 20194,000 milesMI

CAR EXPERIENCES SEVERE SHUDDERING, LURCHING, AND SKIPPING WHEN ACCELERATING FROM A STOP. DOES NOT MATTER IF IT IS ACCELERATING SLOWLY OR QUICKLY. IT SHUDDERS WHEN SWITCHING GEARS WELL DRIVING. VERY PERSISTENT WHEN LEAVING STOPLIGHTS. PURCHASED CAR IN FEBRUARY 2015 AND IT HAS HAD THIS ISSUE SINCE SHORTLY AFTER PURCHASE. HAS BEEN IN TWICE FOR SERVICE. FIRST TIME THEY SAID IT WAS NORMAL. WHEN IT PROGRESSED INTO A MORE SEVERE ISSUE THEY TOLD ME TO TRADE IT IN FOR A NEW CAR.

Fuel System, Other
Filed May 9, 201950,000 milesNC

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE WAS SHAKING VIOLENTLY. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE CONTACT SLOWED DOWN BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO CAPITAL FORD SERVICES DEALER (2805 E MILLBROOK RD, RALEIGH, NC 27604, (877) 660-1721), WHERE DIAGNOSTIC TESTING DETERMINED THAT THE FAILURE WAS THE CLUTCH SEAL WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT ALSO STATED THAT WHILE DRIVING, THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING CAUSING THE CONTACT TO RUN OUT OF FUEL. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS IDLING IT WOULD STALL. IN ADDITION, THE VEHICLE WOULD ACCELERATE AND DECELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO R D SAWYER MOTOR CO DEALER (404 IS-64, MANTEO, NC 27954, (252) 473-2141) WHERE IT WAS ADVISED TO KEEP THE TANK HALF FULL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: 17794117. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed May 8, 201948,323 milesKY

CAR HAS STALLED SIX TIMES IN ONE WEEK TRANSMISSION HAS SHIFT TO NEUTRAL WHILE IN DRIVE WHEN CAR STALLS HAVE TO PULL TO SIDE OF ROAD AND PUT IN PARK AND RESTART TRANSMISSION SHUDDERS NO POWER VERY DANGEROUS SITUATION ALMOST REAR -ENDED BY TRUCK AN ENGINE MALFUNCTION SERVICE NOW MESSAGE WILL DISPLAY ON MESSAGE SCREEN YESTERDAY WAS BY FAR THE WORST DAY ENGINE DIES PULL TO SIDE OF ROAD PUT IN PARK RESTART PUT IN DRIVE LIKE IT WAS IN NEUTRAL TURN CAR OFF RESTART PUT IN DRIVE VERY LITTLE POWER TO TRANSMISSION PULL BACK OVER TO SIDE OF ROAD RESTART PUT IN DRIVE HAD POWER TO TRANSMISSION.WILL PARK VEHICLE UNTIL SITUATION IS RESOVED

Steering
Filed May 7, 2019174,000 milesMI

THE POWER STEERING SYSTEM FAILURE LIGHT APPEARED AND NO ABILITY TO STEER THE VEHICLE WHAT SO EVER SINCE IT IS ELECTRIC POWER STEERING. MY DAUGHTER ALMOST CRASHED INTO ANOTHER CAR WHILE GOING STRAIGHT. WAS LUCKY ENOUGH TO BE ABLE TO PULL INTO A PARKING LOT. ABSOLUTELY NO ABILITY TO TURN THE WHEEL WITH OUT BREAKING IT OFF THE STEERING COLUMN. ALSO HAD TEMPORARY FAILURE WHEN THE WINTEWR TEMPS WENT WELL BELOW FREEZING BUR EVENTUALLY THE STEERING WOULD COME BACK ONLINE ONCE THE CAR WARMED UP (UP TO 45 MINUTES). VERY DANGEROUS!!!

Power Train
Filed May 6, 2019102,000 milesMO

CAR STOPS ACCELERATING AT ROUGHLY 25 MPH DESPITE CONTINUOUS PRESSURE ON GAS PEDAL. ONLY TO GET THE CAR MOVING AGAIN WAS TO BRING THE CAR TO A COMPLETE STOP AND THEN PRESS GAS PEDAL AGAIN ONLY TO HAVE THE PROBLEM REPEAT. THE CLUTCH SYSTEM ON THIS CARE AND THE RELATED SOFTWARE WAS REPLACED 6 WEEKS AGO. THIS IS A ABSOLUTE SAFETY HAZARD. PLEASE HELP AS THIS IS A WIDELY KNOWN ISSUE AND THE MANUFACTURER IS UNWILLING TO RESPOND TO THE MATTER. THE REPAIR COST FOR NEW CLUTCH IS $1,000 + EACH TIME.

Fuel/Propulsion System
Filed May 3, 201913,500 milesKS

WHEN DRIVING DOWN THE HIGHWAY GOING 70 MPH, THE DOOR BELL STARTED SOUNDING, THE CHECK BRAKE FLUID READ OUT CAME ON LIKE THE CAR HAD A MAJOR PROBLEM ELECTRICAL. THIS HAPPENED FOUR TIMES THRU THIS PAST WINTER 2018/2019. THE TEMPERATURE ON THE DASH WAS 10 DEGREES OR BELOW EVERY TIME IT HAPPENED. RUDE AWAKENING ON THE HIGHWAY. ALSO THE FRONT WHEELS WILL SPIN WHEN TRYING TO TAKE OFF FROM A STOP SIGN ON OCCASION. LIKE IT CAN'T GET GOING. ONE MORE THING IS GOING DOWN THE HIGHWAY I'VE HAD NO POWER LIKE THE CAR IS IN NEUTRAL WHEN I'VE HAD THE CRUISE ON. THIS HAS HAPPENED TWICE. I DON'T HAVE EXACT DATES ONE DATE WAS 12/26/2018

Power Train
Filed May 3, 201951,000 milesNV

TRANSMISSION SHUDDERS UPON ACCELERATION FROM A STOP OR FROM A SLOW SPEED. REPAIRS WERE MADE UNDER WARRANTY A FEW TIMES. ISSUE HAS RETURNED BUT FORD IS SAYING CAR IS OUT OF WARRANTY SO WE MUST PAY FOR REPAIRS. THERE IS A RECALL 14M01 THAT EXTENDS WARRANTY ON TRANSMISSION FOR OUR YEAR, MAKE, MODEL, SYMPTOM,AND TRANSMISSION BUT FORD SAYS OUR VIN IS NOT INCLUDED. THEY CANNOT TELL ME WHY IT'S NOT INCLUDED, JUST THAT IT IS NOT. CAR HAS 51,000 MILES ON IT, AND REQUIRES ITS 4TH TRANSMISSION REPAIR. DEALERSHIP HAS TOLD US THAT OUR CAR HAS SAME PROBLEM WITH TRANSMISSION THAT MANY FORD FOCUSES HAVE.

Electrical System
Filed May 2, 2019GA

EVER SINCE WE HAD THE TCM RESET BY THE DEALERSHIP I'VE HAD A PROBLEM WITH MY CAR STARTING AND SHUTTING OFF WHILE AT A STOP BUT NOT IT NOT EVEN STARTING ANYMORE AND I'VE REPLACED FUSES AND THE GROUND WIRE ON IT WHICH MADE IT WORK FOR A DAY OR TWO THAN NOTHING AND IT'S BEEN LIKE THIS FOR A FEW MONTHS NOW PLEASE HELP ME TO FIGURE OUT WHAT I NEED TO DO TO FIX IT OR LET ME SWAP FOR ANOTHER THANK YOU FOR LOOKING INTO THIS FOR ME SO PLEASE LET ME KNOW

Power Train
Filed May 1, 201988,800 milesTX

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT PURCHASED THE VEHICLE IN APRIL OF 2019. WHILE ACCELERATING FROM A STOP, THE VEHICLE SHUDDERED. THE VIN WAS EXCLUDED FROM TSB NUMBER: 16-0109 AND CUSTOMER SATISFACTION PROBLEM 14M01 # 6. THE DEALER (NORTHSIDE FORD, 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 319-5734) DIAGNOSED THAT THE VEHICLE NEEDED A NEW CLUTCH; HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY FOR THE CLUTCH AND TRANSMISSION LEAK. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 88,800.

Electrical System
Filed Apr 30, 2019100,000 milesNC

AFTER THE RECALL "REPAIR" MY CAR BEGAN EXHIBITING THE ISSUES DESCRIBED IN THE RECALL. THIS SYSTEM CAUSED MY CLUTCH TO BURN UP AND NOW FORD WILL NOT REPAIR ISSUE. STEPPING ON THE GAS EITHER FLOODS ENGINE OR STALLS ENGINE. ISSUE IS ESPECIALLY NOTICED WHEN LEAVING A STOPPED STATE.

Fuel/Propulsion System
Filed Apr 30, 201950,000 milesNM

I HAVE A RECALL FOR POSSIBLE DEFORMED FUEL TANK. IT IS MAKING MY CAR STALL AT ANY TIME TO INCLUDE USING CRUISE CONTROL OR STOPPED AT A LIGHT. THE ISSUE IS KNOWN BY MY LOCAL FORD DEALERSHIP. THEIR ADVICE IS TO KEEP THE GAS TANK FILLED ABOVE HALF BUT I HAVE STALLED AFTER DRIVING 30 MILES AFTER FILLING UP. I HAD THEM INSPECT MY CAR AND THEY SAID EVERYTHING LOOKED FINE. I ASKED ABOUT THE STALLING AND THEY SAID WAIT FOR THE SOFTWARE. I GUESS THEY EXPECT THAT I WALK TO WORK UNTIL THEY FIX THE ISSUE. I HAD A LOCAL MECHANIC LOOK AT IT AND THEY RECOMMEND I WAIT FOR THE RECALL BECAUSE THEY ARE UNSURE IF THE PART WILL FIX THE PROBLEM WITHOUT THE SOFTWARE. I ALREADY HAD TO RENT A CAR FOR A FAMILY EMERGENCY AND DONT WANT TO GET STRANDED WHILE DRIVING TO WORK BECAUSE I AM FORCED TO DRIVE A FAULTY CAR WITH NO FIX. I CAN AFFORD TO BUY OR RENT A CAR UNTIL AN UNKNOWN DATE.

Electrical System
Filed Apr 26, 201990,000 milesTX

I HAVE HAD ABSOLUTELY NOTHING BUT PROBLEMS WITH THIS CAR. HAVEN'T BEEN ABLE TO DRIVE IT FOR TWO YEARS BECAUSE IT'S PROBLEM AFTER PROBLEM. FIRST THE TRANSMISSION WENT OUT AND WE SPENT 3000 TO FIX IT JUST FOR IT TO GET HOME AND START KNOCKING IN THE ENGINE. NOW THE CAR WON'T EVEN TURN OVER OR EVEN TURN ON. I'VE HEARD OF SO MANY RECALLS ON THIS CAR AND IT'S EXTREMELY UNSAFE AND I'M TOO SCARED TO EVEN TAKE IT BACK IN TO FIX IT FURTHER BECAUSE I DO NOT FEEL SAFE DRIVING THIS CAR. I'VE CONTACTED FORD MULTIPLE TIMES WITH ABSOLUTELY NO HELP. NO ONE SHOULD BUY THIS CAR AT ALL.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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