Page 20 of 53 · complaints 951–1,000 of 2,606

2014 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Fuel/Propulsion System
Filed Oct 23, 2019174,000 milesMS

CHECK ENGINE LIGHT CAME ON YESTERDAY OUT OF NOWHERE. CAR STARTED JERKING BAD AS I TOOK OFF. SLOWLY BUT GETTING WORSE TIL I HAD TO STOP. THEN DIDN'T WANNA CRANK BACK UP. STRANGE. SO WE HEAR A LOUD TICKING NOISE .. THIS IS WITH KEYS OUT OF THE CAR IGNITION.... I PUT KEYS IN , STILL NOTHING. EVENTUALLY IT CRANK BUT NO REVERSE. GOD HELP ME!!!!!!!!!!!

Vehicle Speed Control
Filed Oct 23, 201973,207 milesOH

I STARTED MY CAR THE CHECK ENGINE LIGHT CAME ON, I PUT IT IN GEAR AND IT HESITATED TO ACCELERATE. IT ALSO WHEN I HAD IT IN PARK AND WENT TO PUT IT IN DRIVE, IT STARTED GOING IN REVERSE. HAD A DIAGNOSTIC TEST DONE AND IT CAME BACK: P0902 CLUTCH ACTUATOR CIRCUIT LOW. I ONLY DRIVE THE CITY STREETS.

Electronic Stability Control (esc)
Filed Oct 18, 201996,000 milesWA

THERE HAD BEEN OVER 30 OCCURRENCES OF HAVING PROBLEMS WITH MY CAR NOT BEING ABLE TO PROPERLY SHIFT INTO THE RIGHT GEAR. I HAVE HAD THE CLUTCH REPLACED 5 TIMES BUT IT HAS NOT FIXED THE SHIFTING. I'VE RAN INTO ISSUES AT STOP SIGNS AND STOP LIGHTS OF ALMOST GETTING INTO ACCIDENTS BECAUSE MY CAR WON'T PROPERLY GO INTO THE GEAR OR SHIFT CORRECTLY. MORE RECENTLY, 3 MONTHS AGO; MY CAR TURNED OFF AND WOULD NOT RUN BACK ON. WHEN TAKING IT INTO FORD THEY STATED THEY HAD NO REASON WHY THIS OCCURRED AND HAD NO EXPLANATION FOR ME.

Power Train
Filed Oct 18, 201958,000 milesVA

SINCE PURCHASING THE CAR IN 2014 I HAVE HAD MULTIPLE TRANSMISSION ISSUES. CLUTCH REPLACEMENTS. SENSORS. EVERYTIME GIVEN A DIFFERENT EXCUSE FOR THE SAME SHUTTER AND ISSUES WITH THE CAR STALLING. THIS LAST TIME THE CAR COMPLETELY HAULTED FROM GOING 45MPH ON A 4 LANE ROAD, TRASMISSION LIGHT FLEW ON, RPMS WOULD REV UP, BUT CAR WOULD BARELY CREEP. I WAS ALMOST SLAMMED INTO FROM BEHIND BEFORE I COULD SAFETY MOVE TO THE SLOW LANE AND TRAVEL TO A SAFE STOPPING POINT. YES THE CAR WAS STILL ABKE TO NAVIGATE, BUT THAT DID NOT MATTER WHEN VEHICLES WERE COMING UP ON ME DRIVING 45+MPH TO MY VEHICLE THAT STALLED OUT. I CALLED FORD. IT TOOK DAYS TO GET THE CAR BACK AND IT HAS BEEN RUNNING WORSE THAN EVER! TRANSMISSION IS CONSTANTLY SLIPPING. A NEW CONSTANT SHUTTER HAS NOW DEVELOPED. THE CAR WILL SOMETIMES BEGIN TO MOVE FROM A STOP LIGHT, BUT DECIDE TO SUDDENLY DROP TO A CRAWL AND THE RPMS GO HIGH THEN AS IT CORRECTS THE RPMS NO LONGER ADJUST AND THE CAR NO LONGER FEELS IT IS AUTO SHIFTING CORRECTLY. ISSUES OCCUR DURING DRIVING, ON HIGHWAYS, AT STOP LIGHTS/SIGNS. WHEN GOING A STEADY SPEED WHEATHER IS IT 25 OR 65 THE CAR CONSTANTLY SHUTTERS ALL THE TIME NOW. THE TRANSMISSION OR CLUTCH SLIP ANYTIME ANY GIVEN DAY. IT IS UNPREDICTABLE. WORSE MORE DANGEROUS PROBLEMS WITH THIS VEHICLE AND NO HELP FROM FORD.

Power Train
Filed Oct 15, 201965,000 milesOH

PURCHASED USED IN JUNE 2018. HAVE HAD ISSUES WITH THE TRANSMISSION SHIFTING WHILE DRIVING. THE CAR WON'T SHIFT INTO REVERSE AT ALL. TOOK BACK TO DEALERSHIP AND WAS TOLD IT WASN'T COVERED UNDER THEIR POWER TRAIN WARRANTY. WAS TOLD IT WAS A CLUTCH ISSUE AND WAS A COMMON PROBLEM WITH THESE CARS THAT FORD FAILED TO FIX.

Visibility/Wiper
Filed Oct 15, 201921,000 milesND

WHILE DRIVING MY VEHICLE THE WIPER DELAY STOPS WORKING OR STARTS UP AFTER A DELAY INTO ANOTHER SETTING. FROM DELAY TO FULL WIPERS. SET THE WIPER ARM INTO ANOTHER COMMAND AND IT WORKS FINE AGAIN.

Power Train
Filed Oct 13, 201975 milesNC

SHUDDERS AND SOMETIMES STALLS WHEN TRYING TO UPSHIFT,HAS DONE THIS SINCE NEW AND BEEN TAKEN BACK TO DEALERSHIP3 TIMES FOR REPAIR,PROBLEM STILL PERSISTS AFTER 61,000 MILES.FORD WAS AWARE OF THIS TRANSMISSION ISSUE AND SOLD CARS ANYWAY.VERY UNHAPPY WITH FMC.

Power Train
Filed Oct 11, 201948,900 milesPA

WHEN PULLING OFF FROM A STOP THE CAR SHUDDERS AND SHAKES. THERE IS ZERO POWER BEHIND IT WHEN PULLING OUT NO MATTER A FLAT ROAD OR HILL. WHEN GOING UP HILL THE CAR STRUGGLES GREATLY. WHEN YOU ADD PASSENGERS TO THE EQUATION IT GETS INCREDIBLY WORSE. WHEN THERE ARE PASSENGERS IN THE CAR WHEN TAKING OFF FROM A STOP THE CAR SHAKES BAD AND HAS NO POWER. IT TAKES A LONG PERIOD TO GET TO EVEN 20 MPH WHICH MEANS GETTING ONTO A HIGHWAY IS EXTREMELY DANGEROUS. I AM TERRIFIED TO HAVE MY CHILDREN IN THIS CAR.

Power Train
Filed Oct 10, 201910 milesWA

MY CAR'S TRANSMISSION HAS NOT WORKED CORRECTLY SINCE I PURCHASED IT NEW IN 2014. THE SALESMAN TOLD ME THAT THE JERKING WHILE ACCELERATING WAS THE COMPUTER GETTING USED TO MY DRIVING STYLE AND WOULD STOP AFTER A FEW WEEKS. THAT NEVER HAPPENED. IT JERKS, STUTTERS, STALLS, SURGES WITHOUT WARNING. IT'S DANGEROUS. I'VE HAD NEAR MISSES AND HE. I PULL OUT INTO TRAFFIC AND IT STALLS OUT. DRIVING AT LOW RPM IS THE WORST. THIS CAR IS A HAZARD AND SHOULD HAVE BEEN RECALLED YEARS AGO. BETTER YET FORD SHOULD NEVER BEEN ALLOWED TO CONTINUE TO SELL CARS WITH THE DPS6 TRANSMISSION AFTER THEY KNEW IT WAS DEFECTIVE. I WANT TO MAKE IT CLEAR THAT THIS PROBLEM IS ONGOING

Power Train
Filed Oct 10, 201920 milesCA

HELLO I HAVE A 2014 FORD FOCUS AUTOMATIC GEAR WITH ONLY 80K MILES ON IT, I START FEELING A PROBLEM WHEN THE CAR IS SHIFTING FROM FIRST TO 2ND GEAR ONE MONTH AGO AND NOW I JUST HAD A A ALERT SAYING. " TRANSMISSION FAULT SERVICE NOW " I REALLY CAN'T BELIEVE IT TO MUCH PROBLEMS WITH THIS CAR I HOPE THERE CAN BE A RECALL TO FIX IT BECAUSE THIS IS JUST A SCAM FROM FORD THERE TAKING OUR MONEY AND GIVING US CARS THAT ARE NOT RELIABLE AT LEAST LOWER THE PRICE OF THE CARS IF YOUR SELLING THEM WITH PROBLEMS THIS IS UNACCEPTABLE TO MAKE CARS WITH ISSUE THAT WILL COST US MORE MONEY TO FIX IT THAN IT'S ORIGINAL PRICE WHAT TYPE OF SCAM IS THIS WHERE THE CUSTOMERS RIGHT REGARDING GETTING SCAMMED LIKE THIS

Fuel/Propulsion System
Filed Oct 9, 201970,700 milesMD

VEHICLE WAS RECALLED FOR NHTSA #18V735 CANISTER PURGE VALVE/FUEL TANK DEFORMATION. WHEN VEHICLE WAS TAKEN TO SHEEHY FORD OF GAITHERSBURG DEALERSHIP (MARYLAND) FOR CLUTCH REPLACEMENT IN JULY, 2019, DEALERSHIP ALSO CHECKED RECALLED CPV AND DEEMED IT WAS FINE AT THAT TIME. IN EARLY OCTOBER, 2019, APPROXIMATELY TWO MONTHS LATER, CPV STARTS FAILING, REMAINING "STUCK" OPEN, AND VEHICLE DOESN'T START AFTER FUELING. WHEN IT FINALLY STARTS, VEHICLE'S ENGINE NEEDS TO BE REVVED IN ORDER TO KEEP FROM STALLING. FORD AND DEALERSHIP SAY THEY WILL NO LONGER PAY FOR REPLACEMENT OF RECALLED CPV BECAUSE "IT WAS FINE WHEN THEY CHECKED IT" TWO MONTHS PRIOR. OWNERS WITH RECALLED VEHICLES HAVE UNTIL DECEMBER 31, 2019 FOR REIMBURSEMENT OF PRIOR CPV FIX OR COVERED REPLACEMENT OF FAILED, RECALLED PART, HOWEVER. WHILE THIS HAS NOT YET CAUSED AN ACCIDENT, IT IS A SAFETY HAZARD, IT IS A RECALLED PART ON OUR VEHICLE, AND FORD SHOULD STILL COVER REPLACEMENT OF RECALLED PARTS, ESPECIALLY AS WE ARE WITHIN THE GIVEN TIME FRAME OF COVERED REPLACEMENT. ALSO, IF WE HAD NOT HAD TO BRING VEHICLE IN FOR CLUTCH REPLACEMENT JUST TWO MONTHS EARLIER, THE RECALL WOULD STILL BE OPEN ON OUR VEHICLE.

Power Train
Filed Oct 8, 201989,700 milesCT

WHEN I PUT THE CAR INTO DRIVE AFTER REVERSING OUT OF MY DRIVEWAY, IT WOULD SHIFT INTO DRIVE BUT THE CAR WOULDN'T GO

Fuel/Propulsion System
Filed Oct 7, 2019MI

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. HAROLD ZEIGLER FORD (11979 FULTON ST E, LOWELL, MI 49331, (800) 646-4660) WAS CONTACTED AND STATED THAT THE NEXT AVAILABLE APPOINTMENT WAS OCTOBER 28, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Oct 7, 2019103,000 milesCA

WHILE COASTING THE VEHICLE CAN'T DECIDE TO DOWNSHIFT OR GO INTO NEUTRAL. CAR HESITATES FROM A DEAD STOP WHEN THERE IS PASSENGERS.

Fuel/Propulsion System
Filed Oct 4, 201985,950 milesTN

THE EXCESSIVE VACUUM MAY RESULT IN AN ENGINE STALL WHILE DRIVING, WITHOUT WARNING AND WITHOUT THE ABILITY TO RESTART. THE CANISTER PURGE VALVE FAILS AS IN RECALL 18V735000, BUT IT DOES COVER THIS VIN.

Unknown or Other
Filed Oct 1, 201910,000 milesPA

WE WERE NOTIFIED THAT THE "CLUTCH" ON THE FORD FOCUS WAS UNDER WARRANTY FOR THE LIFE TIME OF OUR CAR DUE TO A SHUTTERING SENSATION WHEN PULLING OUT FROM A COMPLETE STOP. WE ARE NOW ON OUR 3RD REPLACEMENT SINCE 2015. THE LATEST REPAIR WAS ON 9-27-19

Power Train
Filed Oct 1, 201920,000 milesPA

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TRANSMISSION FAILURE EVER SINCE PURCHASING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITHOUT WARNING. THE CONTACT ALSO STATED THAT AFTER AN EXTENDED PERIOD OF DRIVING, THE STALLING BECAME MORE PREVALENT. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WERE AWARE OF THE TRANSMISSION DEFECT AND OFFERED HIM A SOFTWARE UPGRADE. THE CONTACT STATED THAT THE FAILURE PERSISTED AFTER THE UPGRADE. THE CONTACT TOOK THE VEHICLE TO STATE COLLEGE FORD LINCOLN INC (3140 W COLLEGE AVE, STATE COLLEGE, PA 16801, 814-238-5041) AND WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED AND THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY BECAUSE IT WAS UNDER A RECONSTRUCTED TITLE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE CLUTCH TO BE REPLACED. HE ALSO HAD TO PAY AN $85 DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Vehicle Speed Control
Filed Oct 1, 201975,000 milesGA

WHEN ACCELERATING, THE VEHICLE WILL SHAKE AND SHUDDER DUE TO A PROBLEM WITH THE DUAL CLUTCH AS DESCRIBED BY THE MANUFACTURER HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2019/08/14/FORD-STATEMENT-ON-DPS6-CUSTOMER-SATISFACTION-ACTIONS.HTML I HAVE CONTACTED FORD ABOUT MY ISSUE BUT THEY SAID MY VEHICLE WOULD NOT BE ELIGIBLE UNLESS THE CHECK ENGINE LIGHT CAME ON EVEN THOUGH I AM HAVING THE SAME PROBLEMS DESCRIBED.

Power Train
Filed Sep 30, 201997,000 milesWV

TL* THE CONTACT OWNS A 2014 FORD FOCUS THE VEHICLE INDEPENDENTLY ACCELERATED THE CONTACT WAS ALMOST INVOLVED IN A CRASH THE CONTACT WAS CONCERNED ABOUT THE TRANSMISSION AND A PROBLEM WITH SHUDDERING WHILE DIVING WHILE DRIVING AT 25 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE RPM'S REDLINED. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FISHTAILED TO A STOP. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. ADDITIONALLY, THE VEHICLE EXPERIENCED A HESITATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED ON SEVERAL OCCASIONS. ON ONE OTHER OCCASION WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO RECEIVE FIELD SERVICE ACTION NUMBER: 19N08 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. JOHN SANG FORD LINCOLN, 195 UPPER RIVER RD, GALLIPOLIS, OH 45631, (800) 272-5179, WAS CONTACTED BY PHONE TO HAVE THE FIELD SERVICE CAMPAIGN PERFORMED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Engine
Filed Sep 30, 201940,000 milesMD

THE CAR HAS BEEN STALLING, JERKING, JUMPING AND SKIPPING EVERY TIME I ACCELERATE. I HAVE TAKEN THE CAR TO THE DEALERS MORE THAN 4 OR 5 TIMES SINCE I BOUGHT IT IN 2014! THEY TOLD ME THOSE CARS WILL DO THAT. WRONG! I HAVE ALL THE PAPERWORK OF HOW MANY TIMES I HAVE TAKING IT FOR THE SAME THING. THE CAR CONTINUES TO SHUDDERS AT SLOW SPEEDS, AND JERKS INTO GEAR. WHEN BACKING UP ON INCLINE STREET/DRIVEWAY, ROLLS BACK. WHEN ACCELERATING IN A HIGHWAY IS DANGEROUS AS THE CAR DOES NOT RESPOND AND MAKING IT A SAFETY HAZARD WHEN SHIFTING LANES, ENTERING ON INTERSECTIONS OR HIGHWAY. THE PROBLEM CONTINUES AFTER TAKING IF TO THE DEALER MANY TIMES.

Engine
Filed Sep 30, 2019CA

HAVE BEEN EXPERIENCING MAJOR JERKING AND STUTTERING WHEN CAR CHANGE FROM 1ST TO 2ND GEAR. REALLY HAVE TO PRESS ON GAS FOR IT TO ACCELERATE. VERY DANGEROUS FOR WHEN TRYING TO MERGE LANES ON FREEWAY. IT HAS SHUT OFF TWICE ON DIFFERENT OCCASIONS AND WOULD NOT RESTART. CHECK ENGINE LIGHT JUST TURNED ON AT 89,000 MILES. EXTREMELY UNCOMFORTABLE WITH DRIVING IT DUE TO THESE PROBLEMS. THERE WERE OCCASIONS WHERE I COULD NOT ACCELERATE AND CARS WERE CLOSE TO CRASHING INTO ME.

Power Train
Filed Sep 27, 201929,000 milesAZ

MY 2014 FOCUS IS PART OF THE GROUP OF CARS THAT HAS A TERRIBLE CLUTCH SLIPPAGE PROBLEM. IT'S SO BAD THAT FORD HAS OFFERED TO REPLACE THE CLUTCH ON EXTENDED WARRANTY THROUGH A CUSTOMER SATISFACTION PROGRAM. ONLY ONE PROBLEM, BECAUSE MY CAR HAS A RESTORED SALVAGE TITLE, THAT PROGRAM DOESN'T INCLUDE ME. FORD HAS REPLACED THIS CLUTCH ONCE A WHILE BACK, THE CAR HAD A RESTORED TITLE THEN AS WELL. SO THIS CLUTCH THAT IS BAD IS THE REPLACED CLUTCH THAT SHOULD HAVE A WARRANTY REGARDLESS OF THE TITLE STATUS OF THE CAR. IF THIS HAD BEEN LISTED AS A RECALL, IT WOULD HAVE COVERED ME, BUT BECAUSE IT'S CALLED A "CUSTOMER SATISFACTION PROGRAM" THEY WON'T COVER ME. FORD CLAIMS THEY CAME TO THAT CONSENSUS WITH THE HELP OF THE NHSTA, IF THIS IS SO, PLEASE EXTEND THE CLUTCH COVERAGE TO PEOPLE LIKE ME! WE HAVE THE SAME PROBLEM CLUTCH AS CARS WITH A CLEAN TITLE, AND THE CLUTCH DIDN'T GO BACK BECAUSE OF AN ACCIDENT! IT'S A TERRIBLE PRODUCT THAT FORD DISCONTINUED FOR GOOD REASON. PLEASE RECONSIDER AND MAKE THIS A RECALL.......

Fuel/Propulsion System
Filed Sep 27, 20191 milesAZ

NOT SURE WHY BUT CAR STUDURDS GOING IN TO 1ST GEAR AND 2ND. FUEL FOR THIS VEHICLE IS CONSUMED VERY FAST.

Engine
Filed Sep 25, 201985,000 milesFL

AFTER 2 VISIT TO FORD THEY STATED THAT I NEEDED TO WAIT FOR A LETTER IN ORDER FOR THEM TO REPLACE PARTS THEY HAVE. THE CAR IS RUNNING LEAN BANK 1. WHEN FUELING, IT STALLS. IT HAS STALLED WHILE DRIVE ON A FEW OCCASIONS. THE FUEL ITSELF, GOES QUICK, NOW THAT THE PROBLEM HAS PERSISTED. GETTING UNDER THE CAR, FUEL TANK LOOKS DEFORMED AS WELL AND THE CODE I GET IN THE CAR IS P0171. IT'S BEEN CLOSE TO YEAR SINCE IT'S STARTED AND I STILL HAS NOT RECEIVED A LETTER.

Steering
Filed Sep 25, 201974,600 milesMO

'POWER STEERING ASSIST FAULT' CAME UP A FEW WEEKS AGO. I SHUT IT OFF AND TURNED IT BACK ON AND IT CLEARED. WENT TO START IT UP TODAY AND THE FAULT WAS ON AS I PULLED OUT OF THE GARAGE. STAYED ON STOPPING AND STARTING 5 TIMES. ALSO DROVE IT AND WAS VERY DIFFICULT TO STEER. THIS WILL BE A SAFETY ISSUE FOR MY 16 YEAR OLD DAUGHTER WHO IS SUPPOSED TO DRIVE THIS CAR.

Power Train
Filed Sep 24, 201918,000 milesNM

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT HE EXPERIENCED SEVERAL FAILURES WITH THE TRANSMISSION. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN); HOWEVER, THE FAILURE PERSISTED. AFTER THE REPAIR, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT INFORMED VIVA FORD (5550 N DESERT BLVD, EL PASO, TX 79912, 915-834-2800) AND WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO VIVA FORD ON SEVERAL OCCASIONS TO HAVE THE VEHICLE SERVICED FOR SEVERAL UNKNOWN RECALLS AND DEFECTS. REGARDING THE LATEST FAILURE, THE DEALER INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000.

Fuel/Propulsion System
Filed Sep 24, 2019MI

CAR HAS BEEN IN DEALER AT FRED GRANDE FORD FOR OVER A MONTH FOR RECALLS ON TRANSMISSION AND FUEL TANK NO RESOLUTION RECALL 18 V DASH 735 AND TRANSMISSION SHUTTER DEALERSHIP WILL NOT REPAIR A VEHICLE AND IS TRYING TO CHARGE ME A FEE FOR A RECALL

Power Train
Filed Sep 23, 201932,000 milesKY

CAR IS JUMPING AND SKIPPING WHEN TAKING OFF FROM A STOP.

Power Train
Filed Sep 20, 201980,000 milesCA

JUST GOT ANOTHER LETTER FROM FORD EXTENDING WARRANT ON PARTS. AT 80K TRANSMISSION, FROM TAKE OFF STILL PULLS ANS JERKS, HESITATES, AND FINALLY LUNGES, CAN'T EVEN PASS ON FREEWAY. IT'S A SAFETY HAZARD.

Electrical System
Filed Sep 20, 201982,000 milesNY

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HORN WAS INOPERABLE. THE ELECTRICAL FUSE WAS REPLACED, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

Power Train
Filed Sep 20, 2019120,000 milesCA

FROM A DEAD STOP CAR SHUDDERS, BETWEEN GEARS WILL SLIP THEN PULL. NOT REALLY ACCELERATING. CLUTCH WILL SLIP, THEN JERK WHEN IT CATCHES. THIS IS PREVALENT IN LOWER GEARS.

Electrical System
Filed Sep 19, 201954,000 milesPA

VEHICLE EXHIBITS SHIFTING PROBLEMS IN LOW GEARS (STARTING OUT FROM STOP); LOSS OF POWER, CHECK ENGINE LIGHT TURNS ON, TRANSMISSION OVERHEATING ERROR MESSAGE IS DISPLAYED ON DASH

Engine
Filed Sep 19, 201985,000 milesMD

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT INTO GEAR AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 24237271. THE FAILURE MILEAGE WAS 85,000.

Power Train
Filed Sep 19, 2019TN

QUITE OFTEN MY CAR SHUTTERS WHEN I START TO TAKE OFF OR GO UP AN INCLINE. THE SHIFTING SEEMS TO WIND OUT LONGER THAN IT SHOULD WHEN I PRESS THE ACCELERATOR TO SPEED UP. I ALSO EXPERIENCE A ROLLBACK WHEN ON A HILL WHILE STOPPED. THE SHUTTERING AND THESE OTHER ISSUES HAVE BEEN HAPPENING SINCE I BOUGHT THE CAR AT A FORD DEALERSHIP IN FEB, 2017.

Power Train
Filed Sep 18, 2019127,000 milesCA

RECEIVED A NOTICE FOR A CLUTCH REPAIR, BRINGING IN ON FRIDAY. CAR STILL SHUDDERS AT SLOW SPEEDS, AND JERKS INTO GEAR. WHEN BACKING UP ON INCLINE DRIVEWAY, CAR ROLLS BACK.

Power Train
Filed Sep 17, 201979,680 milesTX

VEHICLE SHUDDER WHILE ACCELERATING FROM STOP. 1ST TO 2ND GEAR. PREEXISTING CONDITION FROM MANUFACTURER

Electrical System › Horn
Filed Sep 17, 201967,000 milesOH

TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON JUNE 15, 2017, THE HORN WAS REPAIRED BY MIKE BASS FORD (5050 DETROIT RD, SHEFFIELD, OH 44035). APPROXIMATELY SIX MONTHS LATER, THE HORN STOPPED WORKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Engine
Filed Sep 16, 201980,000 milesNJ

CAR STALLS AT WILL, GAS GAUGE & MILES TO EMPTY ALWAYS WRONG, LOW FUEL INDICATOR LIGHT NEVER COMES ON AND HAS HUGE PROBLEM W/ ACCELERATION. IT OFTEN SHAKES VIOLENTLY WHEN I HIT GAS PEDAL, ALSO TAKES FOREVER TO GET UP TO SPEED. IF IT'S NOT SHAKING VIOLENTLY THEN IT JUST STALLS, LITERALLY DIES, WILL NOT RESTART. FORGET FUEL GAUGE. NOT ONLY IS IT ALWAYS WRONG, IT CHANGES AT WILL. I GO UP OR DOWN A HILL, GAUGE & MILES TO EMPTY CHANGES. LOW FUEL INDICATOR NEVER LIGHTS UP SO WHO KNOWS HOW MUCH GAS I HAVE. LAST TWO TIMES IT STALLED ON HIGHWAY AT 65MPH. ENGINE JUST CUT OUT, DIED & WOULD NOT RESTART. HAS BEEN TO DEALERSHIP 3 TIMES IN 3 WEEKS FOR SAME ISSUES. FIRST INCIDENT, KINDLE FORD IN CAPE MAY COURT HOUSE, NJ HAD IT 9 DAYS OVER LABOR DAY HOLIDAY. FINALLY ADVISED REPAIRS ELIGIBLE UNDER RECALL HOWEVER WAITING FOR PARTS, SPECIFICALLY FUEL TANK, WHICH ACCORDING TO FEDEX WAS IN TRANSIT. 'LUCKY FOR ME' HE SAID, FINALLY HAD LOANER AVAILABLE. I'M WALKING TO GET LOANER WHEN SUDDENLY TECH YELLS OVER THAT MY CAR IS DONE! WHAT? HE JUST SAID TANK WAS IN TRANSIT! RELUCTANTLY TOOK MY CAR ONLY TO HAVE IT DIE AGAIN. HAD IT TOWED TO KINDLE AGAIN AND HE SAID CAR STARTED RIGHT UP FOR HIM AFTER HE PUT GAS IN IT. HE IMPLIED I RAN OUT OF GAS BECAUSE GAUGE WAS PINNED ON EMPTY. I HAD PUT GAS IN IT THAT MORNING. GAUGE INDICATES IT WAS LOW BUT IT WAS NOT PINNED ON EMPTY (SEE PHOTO). AND IF THAT WAS THE CASE, WARNING LIGHT NEVER CAME ON (SEE PHOTO). NOW THEY ARE SAYING THEY CAN'T FIX IT UNTIL THEY REPLICATE P

Power Train
Filed Sep 13, 201980,000 milesKS

TAKATA RECALL. MY CAR WAS STATIONARY WHEN THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO SLOWLY GET HOME ONCE I GOT PAST TWO RPM'S CAR DRIVES FINE. BEFORE YOU GET TO TWO RPMS, THE CAR WILL STALL, JERK, SHAKE. CAR DIED AT INTERSECTION WHEN I HAD TO MAKE COMPLETE STOP, STARTED SHAKING TERRIBLE BAD WAS ABLE TO TURN OFF THE ENGINE OFF AND TURN IT BACK ON BARELY MAKING IT THROUGH THE INTERSECTION AGAIN ONCE YOU GO PAST TWO RPMS SPEED IS FINE SYMPTOMS DISAPPEAR. GOING THROUGH ANOTHER MAJOR INTERSECTION CAR ALMOST STALLED IN THE MIDDLE OF THE INTERSECTION ALMOST CAUSING A T-BONE ACCIDENT. THIS IS A VERY DANGEROUS CAR .

Power Train
Filed Sep 13, 201952,000 milesCA

I ONLY DRIVE ONCE PER WEEK, STILL SHUDDERING WITH LACK OF POWER. CAR ACTUALLY DECELERATES ON INCLINE, REALLY HAVE TO GET ON GAS.

Unknown or Other
Filed Sep 13, 201980,000 milesGA

RADIO MALFUNCTION. AFTER SOME TIME OF DRIVING, THE RADIO WILL BEGIN TO CRACKLE WHICH LEADS ALMOST UNBEARABLE POPPING WITHIN THE SPEAKERS AND HAS ALSO CAUSED THE RADIO TO STOP WORKING ALTOGETHER BUT STILL MAKES THE POPPING NOISE. POPPING NOISE IS SO LOUD THAT IT HAS FRIGHTENED THE DRIVER SEVERAL TIMES. THE DRIVER HAS EVEN MADE THE DECISION TO JUST REMOVE THE RADIO FROM THE VEHICLE TO PREVENT BEING FRIGHTENED AND JERKING THE STEERING WHEEL. THIS HAPPENS NEARLY ALL OF THE TIME, WHETHER THE VEHICLE IS IN MOTION OR STATIONARY, WHETHER TURNED OFF OR RUNNING.

Power Train
Filed Sep 12, 201981,116 milesOH

TAKATA RECALL. ON THE DATE OF 9/4/19 WHILE BACKING OUT OF MY DRIVEWAY ONTO A MAIN STREET, MY CAR STALLED AS I SHIFTED MY GEAR INTO DRIVE. THE CHECK ENGINE LIGHT IMMEDIATELY TURNED ON AFTER. I THEN PRESSED THE GAS PEDAL AFTER SHIFTING INTO DRIVE TO MOVE MY CAR FROM IMPEDING TRAFFIC BUT THE CAR WOULD NOT MOVE. I PROCEEDED TO GET OUT OF THE CAR AND PUSH THE CAR TO A SAFE AREA. AFTER, I TURNED OFF AND ON MY CAR HOPING THIS WOULD JUST BE A MINOR ELECTRICAL MISTAKE BUT WHEN I TURNED THE ENGINE BACK ON, THE CAR WOULD TAKE APPROXIMATELY 15 SECONDS (WHILE PRESSING ON THE GAS PEDAL) TO JOLT FORWARD AND PROCEED TO DRIVE IN A JITTERY MANNER. WHILE DRIVING TO MY NEAREST MECHANIC, THE CAR CONTINUED TO STUTTER, WHILE THE GAS PEDAL AND ACCELERATION DID NOT CORRESPOND WITH EACH OTHER. UPON ARRIVING TO MY MECHANIC I WAS NOTIFIED THAT I MAY STILL HAVE WARRANTY ON MY FORD VEHICLE. I WAS THEN TOLD BY FORD DEALERSHIP THAT I HAD AROUND 6 OR 7 RECALLS ON MY VEHICLE, ONE BEING TRANSMISSION. I WAS UNAWARE OF THIS NOR DID I RECEIVE ANY NOTIFICATION THAT MOST OF THESE RECALLS WERE CALLED ON MY VEHICLE. AFTER TALKING WITH THE FORD SERVICE ASSISTANT HE STATED THEY WERE UNABLE TO FIX MY TRANSMISSION FULLY BUT ONLY REPLACE THE PARTS THAT WAS RECALLED FOR THE VEHICLE (TRANSMISSION MODULE). I WAS AT RISK OF A VERY BACK CAR ACCIDENT DUE TO THE FORDS RECALLS AND THE LACK OF THEIR ABILITY TO MAKE THEIR CUSTOMERS AWARE OF THESE PROBLEMS. I AM VERY UPSET AND WOULD LIKE TO HAVE MY CAR'S TRANSMISSION FIXED AS SOON A

Power Train
Filed Sep 11, 201945,000 milesCA

NOT ONLY HAVE I BROUGHT MY CAR IN 4 TIMES FOR THE TRANSMISSION, NOW THE SUSPENSION IS STARTING TO SAG WHICH IS CAUSING THE TIRES TO RUB AND WEAR OUT AFTER A YEAR. I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THIS IS IRREPARABLE.

Power Train
Filed Sep 10, 2019KY

I WAS TOLD UPON PURCHASE THAT MY VEHICLE WAS SUPPOSED TO SHUDDER AND LUNGE, I WAS NOT INFORMED OF THE SEVERITY OF THE RECALLS AND THE TRANSMISSION ISSUES. MY CAR IS UNSAFE TO DRIVE AS IT HAS TROUBLE SWITCHING GEARS, AND I FEAR PULLING INTO TRAFFIC. WHEN GETTING IT FIXED THE FORD DEALERSHIP, BILL COLLINS FORD IN LOUISVILLE KY REFUSED A CURIOUSLY VEHICLE FOR THE 7-10 DAYS IT IS ESTIMATED THEY WILL NEED TO 'REPAIR' MY TRANSMISSION

Power Train
Filed Sep 10, 2019108,836 milesFL

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO STALL AND SHUT OFF IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE 20 MPH TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON APRIL 11, 2019, BUT THE FAILURE CONTINUED. THE CONTACT ALSO EXPERIENCED A FAILURE WHEN TRYING TO USE THE REVERSE GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 108,836.

Power Train
Filed Sep 10, 2019NJ

TRANSMISSION SLIPS AND STOPPED WORKING. SOFTWARE HAS BEEN UPDATED/RELOADED 4 TIMES. REPLACED CONTROL MODULE. FIXED CLUTCHES

Electronic Stability Control (esc)
Filed Sep 10, 2019108,000 milesCA

CAR WILL SHOW "STOP SAFELY NOW" WARNING AND COMPLETELY SHUT OFF ALL CONTROLS AT HIGHWAY SPEEDS. THAT CAR DOES NOT ALLOW YOU TO MOVE IT OUT OF THE FAST LANE OR ANY LANE. THERE IS NO WAY TO MOVE THE CAR TO SAFETY ONCE THE WARNING ACTIVATES. VERY DANGEROUS SITUATION.

Power Train
Filed Sep 9, 201971,000 milesMI

FORD CUSTOMER SATISFACTION PROGRAM 19N08 IS AN EXTENDED WARRANTY FOR THE CLUTCH. THE LETTER STATES IT IS A ONE TIME REPAIR PROGRAM. HOWEVER, WHEN I REACHED OUT TO FORD THE SYSTEM SAID THERE WAS NO FURTHER INFORMATION ON THE PROGRAM. THE TROUBLE IS MY VEHICLE HAS ALREADY HAD A CLUTCH REPLACEMENT AND THE PROBLEM STILL EXISTS. SO IF FORD ALLOWS FOR ONLY A ONE TIME REPAIR THEN THOSE VEHICLES THAT STILL EXPERIENCE DELAYED ACCELERATION, SHUDDER, BUCKING, AND KICKING AFTER A CLUTCH REPLACEMENT WILL NOT BE COVERED. THE IDEA THAT FORD IS EXTENDING THE WARRANTY FOR A ONE TIME REPAIR SHOWS THE COMPANY MAY LEAVE PEOPLE WITH VEHICLES THAT DO NOT FUNCTION PROPERLY. MY VEHICLE IS ONE THAT FALLS INTO THIS CATEGORY.

Fuel/Propulsion System
Filed Sep 9, 2019IL

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AL PIEMONTE FORD (2500 W NORTH AVE, MELROSE, IL 60160) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN ATTEMPTING TO ACCELERATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Sep 9, 201915,263 milesIL

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION COMPLETELY FAILED WITHOUT WARNING. PRIOR TO THE FAILURE, THE TRANSMISSION FAULT WARNING INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) BY WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, 219-924-3400). AFTER THE REMEDY WAS PERFORMED, THE FAILURE CONTINUED. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THE FAILURES WERE NORMAL AND THAT THE VEHICLE NEEDED TO BECOME ACCUSTOMED TO THE CONTACT'S DRIVING PATTERNS. SINCE OWNING THE VEHICLE, THE CONTACT HAD TAKEN THE VEHICLE TO BE SERVICED FOR SEVERAL TRANSMISSION FAILURES AT SEVERAL OTHER DEALERS INCLUDING RIVER VIEW FORD (2200 US-30, OSWEGO, IL 60543, 888-994-1003), ART HILL FORD LINCOLN (901 W LINCOLN HWY, MERRILLVILLE, IN 46410, 219-738-5300), AND VAN DRUNEN FORD (3233 183RD ST, HOMEWOOD, IL 60430, 708-798-1668). FOR THE RECENT FAILURE, VAN DRUNEN FORD REPLACED THE CLUTCH. THE CONTACT REFUSED TO PAY FOR THE REPAIR DUE TO ALL THE PREVIOUS RECALLS ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,263.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Focus → · Every Focus year → · How the figures are calculated →