I WAS DRIVING ALONG THE HIGHWAY 80 IN THE LEFT HAND LANE , READY TO PASS A SEMI TRUCK WHEN THE CAR LOST ALL POWER FROM THE ENGINE A LIGHT CAME ON AND IT READ ENGINE DEFAULT SERVICE NOW OK , AS ALL POWER WAS SHUT DOWN . I WAS THEN FORCED TO GO TO THE EMERGENCY LANE . I WAS ALMOST RAN OVER BY TWO SEMI TRUCKS COMING FROM THE RIGHT SIDE OF HIGHWAY 80. I HAD IT SERVICED AT PHIL LONG FORD CHAPPEL HILLS IN COLORADO SPRINGS AND THEY WANTED $4500 TO FIX IT .
2014 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
VEHICLE WAS IN MOTION WHEN THE 'STOP SAFELY NOW' ALERT CAME ON AND DISABLED POWER TO THE CAR. I WAS ABLE TO STOP THE VEHICLE SAFELY BUT UNFORTUNATELY, IT DIDN'T TURN ON AGAIN SO IT HAD TO BE TOWED TO MY HOUSE. AFTER TRYING MULTIPLE TIMES WITH NO LUCK, I HAD IT TOWED TO THE FORD DEALER FOR INSPECTION AND REPAIRS. I KNOW THIS DEFECT IS KNOWN BY FORD SINCE SOME RECALLS HAVE BEEN ISSUED BUT TO TRY TO REPAIR THE CONCERN. MY CAR'S 'ELECTRIC UNIQUE COMPONENT' 8 YEAR WARRANTY IS STILL VALID BUT FORD IS TRYING TO CHARGE ME FOR THE REPAIRS. THE VEHICLES 12V BATTERY DIED DUE TO THE PROBLEM BUT THEY MADE ME PURCHASE A NEW ONE FOR $180. I BELIEVE I SHOULDN'T HAVE BEEN CHARGED SINCE THE ISSUE WAS CAUSED BY THE CARS DEFECT. THE CAR HAS BEEN AT THE DEALER FOR 2 WEEKS WITH NO RESOLUTION. I JUST FEEL I WANTED TO MAKE A COMPLAINT TO MAYBE GET ASSISTANCE WITH FORD ACKNOWLEDGING THAT THE ISSUE SHOULD BE COVERED UNDER THE WARRANTY. THANK YOU FOR YOUR TIME AND ATTENTION.
MY 16 YEAR OLD DAUGHTER WAS DRIVING IN HER 2014 FORD FOCUS SE ON THE INTERSTATE. I WAS A PASSENGER AS SHE ONLY HAS HER LEARNERS PERMIT. ALL THE SUDDEN SHE COMPLAINED THE VEHICLE WAS HARD TO STEER. I SAW HER HAVING A PHYSICALLY HARD TIME STEERING THE VEHICLE. I LOOKED AT THE DASHBOARD AND SAW THE POWER STEERING ASSIST FAILURE INDICATOR ICON (ELECTRONIC POWER ASSIST STEERING - EPAS)ACTIVATED ON THE DASHBOARD. MY DAUGHTER CONTINUED TO STRUGGLE TO MAINTAIN THE VEHICLE SAFELY DUE TO THE POWER STEERING ISSUE. SHE DROVE TO THE NEAREST EXIT WHICH WAS EVEN WORSE THAN THE HIGHWAY. SHE HAD TROUBLE STEERING THROUGH THE "S" TURNS ON THE EXIT RAMP. SHE CAME TO THE INTERSECTION, LUCKILY THE LIGHT WAS GREEN AND SHE DIDN'T HAVE TO STOP TO TURN RIGHT, BUT IT WASN'T MUCH HELP. WHILE TURNING ONTO ANOTHER TWO LANE HIGHWAY SHE ALMOST HIT THE CONCRETE MEDIUM DUE TO THE EPAS FAILURE. WATCHING HER DRIVE THE VEHICLE REMINDED ME WHEN I DROVE MY GRANDFATHERS OLD DODGE DART; NO POWER STEERING. I UNDERSTAND
TRANSMISSION WORK TEMPORARILY IN REVERSE. THEN REVERSE GOES OUT COMPLETELY. I'M ABOUT TO TAKE THE VEHICLE BACK FOR REPAIR THE 5TH TIME. AND I'M VERY FRUSTRATED AND MAD. THAT I CAN'T DRIVE IT. I WANT ANOTHER VEHICLE OR BE COMPENSATED ME A CHECK FOR THE VEHICLE SO I CAN GET ANOTHER ONE WITHOUT ANY PROBLEMS.
THE VEHICLE IS HAVING HARD JERKING/SHUTTERING DUE TO A CLUTCH MALFUNCTION DURING FIRST AND SECOND GEAR. FOR A WHILE I'VE HAD THE SAME JERKING (SOMETIMES VERY BAD) THAT EVERYONE ELSE HAS HAD DUE TO A CLUTCH MALFUNCTION. I RECEIVED A LETTER FOR THE RECALL FROM FORD AND WHEN I WENT TO HAVE THE CLUTCH FIXED THE DEALERSHIP CALLED TO INFORM ME THAT I WAS NOT ELIGIBLE DUE TO HAVING A BRANDED TITLE. THE DEALERSHIP LOOKED UP MY VIN NUMBER WHEN I WAS MAKING AN APPOINTMENT AND PROCEEDED TO TELL ME AFTER I DROPPED MY CAR OFF AND THEY HAD IT FOR THE WHOLE DAY.THE REASON MY CAR IS A BRANDED TITLE IS DUE TO COSMETIC DAMAGE, NOTHING TO DO WITH THE FRONT OF THE CAR. ALL OF THE PARTS ON THE CAR ARE THE ORIGINAL MANUFACTURED PARTS. THIS BEING SAID, I'M HAVING A CONCERN THAT EVEN THOUGH THE CLUTCH IS THE EXACT SAME AS OTHERS WITHOUT BRANDED TITLES I AM NOT ALLOWED TO GET IT FIXED EVEN AND THE PART MALFUNCTIONING WAS FORDS OWN DOING.
THE HORN STOPPED WORKING APPROX. DECEMBER 17, 2019. VEHICLE HAS ABOUT 155500 MILES. HORN DOES NOT SOUND WHEN VEHICLE IS LOCKED USING KEY FOB. HORN DOES NOT SOUND WHEN CENTER OF STEERING WHEEL IS PRESSED. ONE TRAFFIC INCIDENT ALREADY REQUIRED THE HORN'S USE AND IT WAS NOT AVAILABLE. I VERIFIED MYSELF THAT THE FUSE WORKS AND ALSO THAT THE RELAY WORKS. I ALSO ACCESSED THE HORN ITSELF AND TAPPED IT WHICH MADE NO DIFFERENCE. THE HORN IS AN IMPORTANT SAFETY FEATURE ALTHOUGH USED INFREQUENTLY. IT IS NOT SUBJECT TO WEAR AND TEAR AS A WIPER BLADE WOULD BE.
ON MY WAY HOME, THE CAR BEGAN TO MAKE A CLICKETY CLACKETY NOISE. IT SOUNDED LIKE A BELT WAS OUT OF ALIGNMENT. I PULLED INTO THE DRIVEWAY AND POPPED THE HOOD. I WATCHED THE BOTTOM GEAR WHEEL BREAK OFF THE ENGINE. THE ENGINE IMMEDIATELY STOPPED. HAD I BEEN ON THE ROAD, IT COULD HAVE BEEN TRAGIC. IN THE ATTACHED PHOTO, YOU CAN SEE THE METAL RIPPED CLEAN OFF AT ALL THREE LOCATIONS.
THE CAR'S SPEAKERS, RANDOMLY AND WITHOUT ANY SORT OF PREDICTABILITY, LET OUT AND INCREDIBLY LOUD CRACKLING/SCREECHING/SOUND TO THE POINT OF HURTING YOUR EARDRUMS. IT IS VERY STARTLING, IT EITHER PERSISTS AND DOES NOT STOP (SOMETIMES FOR HOURS) OR STOPS AND SPORADICALLY RETURNS. THIS ISSUE HAS EVEN CAUSED ME TO JERK WHILE DRIVING AS IT IS VERY LOUD AND SCARY. TURNING VOLUME DOWN DOESN'T DO ANYTHING, TURNING THE SYNC SYSTEM OFF DOESN'T DO ANYTHING, THIS SOMETIMES HAPPENS WHEN THE CAR IS NOT EVEN ON (KEY ISN'T IN IGNITION). IT IS A HUGE SAFETY ISSUE AS THIS PROBLEM IS SO LOUD AND UNPREDICTABLE THAT IT CAN CERTAINLY LEAD TO A CAR ACCIDENT. HAVING READ THROUGH A LOT OF ONLINE FORUMS ABOUT THIS ISSUE, I AM NOT THE ONLY ONE HAVING THIS PROBLEM.
WE RECIEVED A TRANSMISSION OVERHEATING INDICATOR STATING WE HAD TO PULL OVER TO ALLOW IT TO COOL DOWN DURING STOP AND GO TRAFFIC. WE JUST HAD THE 8TH CLUTCH PLACED IN THE CAR!
MY FORD FOCUS HAD TWO SEPARATE MECHANICS LOOK AT IT BEFORE PURCHASING PESS THAN ONE YEAR AGO. PASSED ALL INSPECTIONS CAR WAS FINE AND THEN ALL OF A SUDDEN WOULDNT START AT ALL. ALTENATOR AND BATTERY CHECKED. TO START CAR, I HAD TO TAKE EXTENSION CORD FROM HOUSE TO CAR TO USE A BATTERY CHARGER. I COULD DRIVE IT FROM PLACE TO PLACE BUT COULD NOT TURN CAR OFF BC IT NOT STARTING AGAIN. I DROVE LIKE THIS FOR TWO MONTHS. NO WARNING LIGHTS, NO WEIRD SOUNDS. I TRIED REPLACING BATTERY AND PROBLEM CONTINUED. REPLACED BATTERY. WAS DRIVING AND IN THE MIDDLE OF AN INTERSECTION, CAR WOULDNT GO. ALMOST WAS HIT. CARS HAD TO SWERVE TO MISS ME. WAS IN AN ACCIDENT WHEN CAR WOULDNT ACCELERATE QUICKLY AT.LIGHT. HIT FROM BEHIND AND PASSENGER HAD TO BE TAKEN BY AMBULANCE. RECEIVED TWO RECALL LETTERS IN THE MAIL. ONE REGARDING EMISSIONS AND ONE REGARDING THE CLUTCH. WHEN I TRIED TO BACK CAR OUT OF LOT, WOULDNT GO IN REVERSE. THEN THE TRANS LIGHT CAME ON WITH THE CHECK ENGINE LIGHT. WE PUSHED IT OUT OF SPOT AN IT DROVE UNTIL I TRIED TO ACCELERATE, CAR WOULDNT GO. CAR HAD ALL TUNEUPS, OIL CHANGES,ALL MAINTENANCE ROUTINELY DONE. WHEN SPEAKING WITH UNIVERSITY FORD ON A RECORDED CONVO, TOLD ME THE RECALL EFFECTED MY CAR & THAT THEY INSTALLED A NEW TRANS MODULE BUT THE TRANS ITSELF HAD TO BE REPLACED. QUPTED 7,000$. WARRANTY ACCORDING TO FORD IS FOR CLUTCH PROBLEM. THEN WHY REPLACE TRANS MODULE? TOLD ME TO CALL CUSTOMER SERVICE. TOLD ME TO MAKE CLAIM &GET A TRANS EXTENDED COVERAGE CLAIM. I'VE CALLED BUT H
TCM REPLACED 66,550, CLUTCH PACK REPLACED 68,148, AND COMPLETE COMMUNICATION FAILURE BETWEEN THE THROTTLE AND TRANSMISSION, TONIGHT AT 82,000 MILES, I FULLY OPENED THE THROTTLE PEDAL DOWN, AND TRANSMISSION FAILED TO GIVE ME ANY ACCELERATION FOR 3-5 SECONDS.THIS ALMOST CAUSED A BAD SITUATION TONIGHT. RADIATOR REPLACED AT 77,600, COOLANT STILL DROPS TO THE MIN- LINE. NO REASONING ON WHERE THE COOLANT IS GOING.
I WAS SENT PAPER WORK FOR A RECALL FROM FORD MOTORS (19N08 ) REF: MY TRANSMISSION CLUTCH BEING FAULTY CLUTCH SHUDDERING WHICH HAPPEN NUMEROUS TIMES AND CAUSING IT TO FEEL LIKE THE CAR WOULD STOP RIGHT THERE. I CALLED MY ;LOCAL FORD DEALER REF: THIS RECALL AND WAS GIVEN A SCHEDULE TIME FOR REPAIR. THEY CHECKED THE FOCUS AND FOUND ITS TRANSMISSION HAD THE ABOVE PROBLEM AND NEED TO BE FIXED . THEY REPLACED THE CLUTCH PARTS. WHEN IT CAME TIME TO PICK UP MY CALL I WAS TOLD I HAD TO PAY THE BILL TO RETRIEVE MY CAR BACK. $1088 THAT FORD WAS NOT GOING TO PAY THE REPAIR COST. I CALLED FORD AND WAS TOLD MY CAR HAS BRANDED TITLE SALVAGE.I DIDNT KNOW WHAT THAT MEANT BEFORE THE REPAIR. FORD CUSTOMER SERVICE### TOLD ME THEY USE A THIRD PARTY TO SEND NOTICES OF MY VIN. AND THEY DIDNT SEE THE SALVAGE REPAIRED ON MY TITLE, THATS HOW I RECEIVED THE RECALL.
TOOK MY FOCUS IN TO HAVE A CUSTOMER SATISFACTION RECALL CLUTCH REPLACEMENT FOR THE AUTOMATIC TRANSMISSION. I EXPERIENCED BAD JERKING AND ACCELERATION ISSUES. THE DEALER REPLACED THE CLUTCH 2 1/2 MONTHS AGO. I'M NOW AT THE DEALER WITH MY ENGINE LIGHT ON ON AND SEVERELY BAD JERKING AND SHIFTING ISSUES AGAIN. THE DEALERSHIP DIAGNOSTIC SAYS I NEED 2 TRANSMISSION SHIFT LEVERS REPLACED (LEVERS A &B) COST IN EXCESS OF $1000. THIS TRANSMISSION AS A WHOLE IS DEFECTIVE. WHY IS FORD GETTING AWAY WITH THIS???
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUDDERED AND HESITATED TO MOVE FORWARD. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO SELINSGROVE FORD (10 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870, (570) 374-8131) WHERE THE VEHICLE WAS INITIALLY REPAIRED UNDER WARRANTY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER THE CONTACT PRESSED THE PUSH START BUTTON TO SHUT OFF THE VEHICLE, IT DID NOT SHUT OFF. THE VEHICLE EVENTUALLY TURNED OFF INDEPENDENTLY AFTER A FEW MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 68,000.
I WAS SETTING AT A RED LIGHT AND WHEN IT TURN GREEN I STOP ON THE GAS A LITTLE TO START GOING BUT IT HESITATING AND THE WOULD NOT GO . IT JUST KEPT HESITATING AND CAR BEHIND ME LADE ON THE HORN. IT WOULD GO A LITTLE BIT AND STOP AGAIN. IT KEEP DOING THAT AT EVERY LIGHT I STOP AT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. PRIOR TO A ROAD TRIP, THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE LUG WRENCH WOULD NOT FIT THE LUG NUTS BECAUSE THEY WERE SWOLLEN. THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (LOCATED AT 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, (561) 689-6550) WHERE IT WAS DIAGNOSED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS25082526. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
WHEN MAKING A LEFT ENGINE WOULD HESITATE FOR 3-4 SECONDS AND NOT ALLOW TRANSMISSION TO ENGAGE.
I WAS DRIVING MY CAR HOME ON THE FREEWAY NOVEMBER 19, 2019. GOING ABOUT 65 MPH AND IT STARTED SHIFTING WEIRD. I MADE IT HOME HOOKED IT UP TO THE COMPUTER GOT THE CODES AND IT WAS ALL RELATED TO THE TRANSMISSION CONTROL MODULE. THE TRANSMISSION CONTROL MODULE WAS RECALLED ON MY CAR LAST YEAR AND THE DEALER FIXED IT. I TOOK IT BACK TO THE DEALER THEY HAD IT FOR ABOUT A WEEK, CALLED AND TOLD ME THEY REPLACE THE TRANSMISSION CONTROL MODULE AGAIN HOWEVER THERE WAS MORE DAMAGE. ITS TRANSMISSION PROBLEMS IT NEEDS A NEW CLUTCH ASSEMBLY, SLAVE CYLINDER AND 2 CLUTCH RELEASE LEVERS. THEY TOLD ME THIS WAS MY FAULT AND IT WOULD COST ME ABOUT $2000. I TAKE VERY GOOD CARE OF MY CAR I DIDN'T HAVE ANY PROBLEMS PRIOR TO THIS. I CAN'T AFFORD THE $2000 RIGHT NOW AND I'M STILL MAKING PAYMENTS ON MY CAR EVERY MONTH. DEALERSHIP HAS ALL THE INFO ON THEIR FILE.
WE BOUGHT A 2014 FORD FOCUS NEW IN 01/2015. FROM DAY 1 THE TRANSMISSION GAVE US TROUBLE, IT WOULD HESITATE AND SHUTTER WHILE ACCELERATING CAUSING MANY CLOSE CALLS OF GETTING HIT WHILE IN HEAVY TRAFFIC. ON ONE OCCASION IT POP INTO NEUTRAL FOR A COUPLE SECONDS BEFORE MOVING. WE ARE AFRAID TO DRIVE THIS CAR BUT DON'T WANT TO BE RESPONSIBLE FOR SOMEONE ELSE'S DEATH IF WE SELL IT. WE GAVE UP ON THE DEALERSHIP WHERE WE BROUGHT IT IN NUMEROUS TIMES TRYING TO GET REPAIRED AND THEY WOULD TELL US THERE WAS NOTHING WRONG WITH IT.
TYPICAL FORD FOCUS TRANSMISSION CLUTCH FAILURE. SHUDDERING, JERKING, ETC., IN INITIAL ACCELERATION. PURCHASED VEHICLE USED ON 9/2/17. TOOK IT IN TO DEALER FOR TRANSMISSION ISSUE ON 9/12/17. DEALER REPLACED CLUTCH, ACCORDING TO THE INVOICE, UNDER WARRANTY. VEHICLE STARTED HAVING SAME ISSUE, THOUGH VERY SLIGHT COMPARED TO FIRST TIME, AROUND 10/19. WENT TO DEALER MID-NOVEMBER 2019. WAS GIVEN APPOINTMENT FOR 12/3/19 FOR DEALER TO CHECK TRANSMISSION. PICKED UP VEHICLE ON 12/4/19. INVOICE STATES THEY REPLACED "SEAL ASY.-OIL 8138", "FLUID-TRANSM 5017", "CLUTCH ASY. 048090", "BRAKE CLEANER 21401". THEY ALSO PERFORMED THE RECALL REPAIR - "18S32 FUEL TANK DEFORMATION RECALL", AND, "18S32-A CHECK FOR AVAILABLE PCM SOFTWARE UPDATE, NO AVAILABLE SOFTWARE UPDATE, NO PARTS REPLACED." THE TRANSMISSION IS AN ONGOING ISSUE WITH THESE VEHICLES. WANTED TO SEND THIS TO NHTSA SO THERE IS A RECORD OF ANOTHER ONE. WILL UPDATE IN FUTURE SHOULD TRANNY FAIL AGAIN. STILL AWAITING A FORMAL RECALL ON THESE THINGS AS IT HAS BEEN A KNOWN ISSUE SINCE THE TRANNY WAS DESIGNED!
I BEGAN HAVING PROBLEMS WITH THE CHECK ENGINE LIGHT COMING ON. BEFORE I COULD GET IT DIAGNOSED I WAS ON THE ROAD GOING ABOUT 35 MILES PER HOUR WHEN I COMPLETELY LOST POWER. IT FELT AS IF THE TRANSMISSION HAD JUST SWITCH TO NEUTRAL AND I WAS GIVING GAS BUT GOING NOWHERE. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD PUT THE CAR IN PARK AND TURN IT OFF. WHEN I TURNED IT BACK ON I WAS ABLE TO PUT THE CAR IN DRIVE AND CARRY ON. A FEW DAYS LATER I WAS ON THE HIGHWAY GOING ALMOST 70 MILES PER HOUR WHEN I SUDDENLY COMPLETELY LOST POWER AGAIN. I WAS ABLE TO PULL OFF THE SIDE OF THE HIGHWAY BUT IT WAS FAIRLY TERRIFYING TO BE IN THE MIDDLE OF TRAFFIC AND ALL OF A SUDDEN NOT HAVE POWER. IT COULD HAVE BEEN DISASTROUS. I FINALLY GOT THE CAR RESTARTED AND TURNED AROUND AND WENT BACK HOME. DURING THIS TIME I RECEIVED A LETTER ABOUT A WARRANTY EXTENSION ALL THE TRANSMISSION CONTROL MODULE. I MADE AN APPOINTMENT WITH MY LOCAL FORD DEALER AND THEY CHANGED THE MODULE. I DROVE IT TO WORK AFTER A FEW DAYS AND HAD THE SAME ISSUE AGAIN. I WAS TOLD IT MUST BE A BA D MODULE SO THEY PUT IN A NEW 1. NOW HAVE ISSUES WITH THE CHECK ENGINE LIGHT COMING ON THAT CAN'T BE RESOLVED. THAT IS HOW THE TRANSMISSION ISSUES STARTED ORIGINALLY. I DON'T TRUST TO TAKE THIS CAR ON A TRIP. IT ONLY HAS ABOUT 68000 MILES ON IT BUT I HAVE LOST FAITH IN IT. WHAT IF MY DAUGHTER OR MY WIFE WERE DRIVING IT AND THIS HAPPENED. I CAN'T IMAGINE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ADDING FUEL TO THE VEHICLE, IT WOULD NOT START RIGHT AWAY. THE VEHICLE ALSO FELT AS IF IT WOULD STALL WHEN HAVING TO SLOW DOWN IN TRAFFIC. MALLOY FORD OF CHARLOTTESVILLE (2070 SEMINOLE TRAIL, CHARLOTTESVILLE, VA 22901, (434) 977-7960) DIAGNOSED THAT THE CANISTER PURGE VALVE FAILED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE CANISTER PURGE VALVE. THE MANUFACTURER STATED THE SAME AS THE DEALER AND OPENED A CASE TO QUALIFY FOR REIMBURSEMENT IF THE VEHICLE WERE INCLUDED IN A FUTURE RECALL. THE FAILURE MILEAGE WAS 80,000.
THE VEHICLE SHUTTERS WHEN SHIFTING GEARS AT LOW SPEED. OCCASIONALLY THE TRANSMISSION WILL HESITATE WHEN TAKEN OUT OF PARK INTO DRIVE. THE TRANSMISSION OVER HEATED WITHIN THE FIRST YEAR OF PURCHASED AND TOWED TO DEALERSHIP.
HAD TO HAVE 4 OR 5 DIFFERENT TRANSMISSION SERVICES DONE UNDER WARRANTY TO RESOLVE HARSH SHIFTING, ERRATIC SHIFTING, BUCKING ETC. INLUDING TOTAL CLUTCH REBUILDS, SOFTWARE FLASHES, AND TOTAL TCM REPLACEMENT AND THE ISSUE IS STILL NOT RESOLVED.
VEHICLE ALERT "STOP SAFELY NOW" CAME ON AND VEHICLE DEPOWERED WHILE IN MOTION, DRIVING STRAIGHT ON APPROXIMATELY 8/28/2019. PROBLEM REPEATED MULTIPLE TIMES WHEN VEHICLE WAS SUBSEQUENTLY STOPPED SAME DAY. SIMILAR TO PROBLEMS EXPLAINED IN NHTSA CAMPAIGN NUMBER: 13V-523. IN THE AFFECTED VEHICLES, A POWERTRAIN CONTROL MODULE SOFTWARE PROBLEM MAY RESULT IN A STALL-LIKE CONDITION. PROBLEM REPEATED ITSELF EACH TIME A START WAS ATTEMPTED 11/25-12/3/19, WHILE CAR WAS PARKED.
CAR RECEIVED A STEERING ASSIST DEFAULT SERVICE REQUIRED CODE. LEFT US WITH NI POWER STEERING. CAR ONLY HAS 50,000 MILES ON IT. WARRANTY EXPIRED DUE TO HAVING CAR OVER 6 YEARS. IRONICALLY THE WARRANTY EXPIRED THE SAME DAY THE POWER STEERING WENT OUT. DID NOT HAVE ANY ISSUES LIKE THIS UNTIL FORD MECHANICS WORKED ON THE TRANSMISSION RECALL A WEEK PRIOR AND THEN GOT THIS CODE THE VERY NEXT WEEK.CAR WAS STATIONARY IN A WALMART PARKING LOT. CODE IS CONTINUOUS ON CAR AND WE ARE NOW AFRAID TO DRIVE IT.
TOOK FORD FOCUS TO AN ESTIMATOR AT THE FORD DEALERSHIP TAYLOR FORD AND REPORTED A MAJOR TRANSMISSION ISSUE. THEY STATED ITS A FEE IN ADVANCE AND IT IS ONLY LOOKING INTO ONE ISSUE CALLED MODULE ONLY THE REST WOULD BE ON US INCLUDING FEE TO HAVE THIS ISSUE/ RECALL LOOKED AT. NOW WE HAVE NO TRANS AND HAVE BEEN TOLD THIS IS A REAL AND YET CONCEALED ISSUE BY FORD AND ALL THEIR EMPLOYEES ? WHAT THE HECK, WE WERE ALMOST KILLED ON THANKSGIVING AND VEHICLE WE WERE RIDING IN WOULD NOT SHIFT.
CAR WILL NOT RECOGNIZE KEY AND THEY TRIED TO REPLACE THE BODY CONTROL MODULE AND NOW MY CAR IS JUST DEAD
TRANSMISSION SLIPS FROM 1ST GEAR TO 2ND CREATING A DANGEROUS JERKY ACCELERATION. IT HAS ALMOST GOT ME REAR ENDED. IN TRAFFIC I WAS ACCELERATING AND IT WOULDN'T SHORT INTO SECOND CORRECTLY. WHEN IT DID IT SENT ME JERKING FORWARD WHEN TRAFFIC WAS STOPPING FORCING ME TO HIT THE BRAKES HARD AND CREATED A CHAIN REACTION WHICH THE CAR BEHIND ME NEARLY HIT ME. I WAS SENT A NOTICE STATING IT'S A KNOWN ISSUE AND FORD WOULD FIX IT AT NO COST. WHEN I BRING IT IN THEY ARE REFUSING TO FIX IT BECAUSE OF ITS BRANDED TITLE. THE NHTSA NEEDS TO MAKE THIS A MANDATORY SAFETY RECALL SO FORD WILL BE FORCED TO FIX THIS KNOWN ISSUE SO THEY CAN STOP WEASELING THEIR WAY OUT OF REPAIRS THAT ENDANGER CUSTOMERS SAFETY.
THE CAR SLIPPED TO NEUTRAL WITHOUT ANY WARNING WHILE DRIVING 65 MPH. I WAS LUCKY THAT NO ONE WAS BEHIND ME OR I WOULD HAVE GOT REAR ENDED AND GET KILLED OR MAYBE THE OTHER DRIVER WOULD HAVE BEEN KILLED.
VEHICLE STALLS AND HAS HARD STARTS, CHECK ENGINE LIGHT, AN 'INACCURATE OR ERRATIC' FUEL GAUGE, AND LOSS OF POWER. RECALL WAS TO REPROGRAM THE ECM BUT DID NOT RESOLVE ISSUE. FORD DENYING TO PERFORM THE OTHER PART OF THE RECALL TO REPLACE THE CPV, GAS TANK, CHARCOAL CANISTER, AND FUEL DELIVERY MODULE.
EVERYTIME I PUMP GAS IN MY CAR AND I TURN IT BACK ON , IT WANTS TO DIE IMMEDIATELY. ONE TIME IT TOOK ABOUT 5 TRIES BEFORE IT ACTUALLY WORKED. I HAD JUST GOTTEN THE RECALL DONE FOR THE FUEL TANK WHERE IT WAS REPROGRAMMED SO IT CAN DETECT AN ISSUE WITH THE CANISTER PURGE VALVE. AND NOW MY ENGINE HESITATES TO START.
VEHICLE LOSES POWER TO THE POINT OF ALMOST STALLING OUT, AND THEN SURGES FORWARD, SPINNING THE BACK TIRES. THIS HAPPENED ON A HILL, AND I WAS ALMOST HIT BY THE CAR BEHIND ME! THE RPM'S REV WAY UP AND THE ENGINE WON'T SHIFT. THE CAR SHUDDERS AND JERKS AND WON'T GET GOING UPON TAKE OFF. THIS HAPPENED SEVERAL TIMES AT AN INTERSECTION/STOP LIGHT, AND I AM AFRAID I AM GOING TO BE REAR ENDED. THE CAR WILL NOT GET GOING WHEN IT'S SUPPOSED TO.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE FUEL PUMP AND REGULATOR FAILED AND CAUSED THE VEHICLE TO STALL WHILE DRIVING. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM DENCHEL FORD HERMISTON SALES & LEASING (555 S HWY 395, HERMISTON, OR 97838, (855) 878-9342) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS STILL AT THE DEALER. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED FOUR TIMES. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. THE VIN WAS INVALID.
CHECK ENGINE LIGHT CAME ON. TOOK MY CAR TO TITUS WILL TO GET IT DIAGNOSED CAME BACK WITH CODE P0456 PART NUMBER BV67-9D289-B/BV6Z/9D289-R. AFTER DOING SOME INVESTIGATING TURNS OUT THERE WAS A RECALL ON THE ISSUE MY CAR WAS HAVING. MY CAR WAS IN SHOP IN MAY OF THIS YEAR FOR A CLUTCH REPLACEMENT. AT THE TIME THE ADVISOR AT THE DEALERSHIP LET ME KNOW THERE WAS A RECALL AND SAID IT WAS COMPLETED WITH NO FINDINGS AT THE TIME. WELL HERE WE ARE IN NOVEMBER AND MY CAR WAS HAVING ISSUES WITH THE RECALL PART. THE DEALERSHIP REACHED OUT TO FORD AND REQUESTED A REIMBURSEMENT AND THEY DECLINED STATING ONCE A RECALL IS CLOSED OUT THERE IS NO WAY TO REOPEN AND ISSUE A REFUND. MY CAR WAS STALLING AND HAVING A ROUGH IDLE AND NEEDED TO GET FIXED IMMEDIATELY SO I PAID FOR THE WORK TO GET DONE.
I WANT TO KNOW IF ANYTHING IS BEING DONE ABOUT THE PROLIFERATION OF HIGH INTENSITY HEADLAMPS BOTH AT THE OEM AND THE AFTERMARKET LEVEL. THESE HEADLAMPS ARE BLINDING EVEN ON THE LOW BEAM LEVEL. TYPICALLY IN RURAL AREAS I HAVE TO WEAR SUNGLASSES TO AVOID BECOMING BLINDED BY ONCOMING VEHICLES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED UPON ACCELERATION. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING JACK DEMMER FORD (734-721-2600, LOCATED AT 37300 MICHIGAN AVE, WAYNE, MI 48184) WHERE THE COMPUTER SOFTWARE WAS REPROGRAMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE CLUTCH ASSEMBLY WAS REPLACED. THE DEALER STATED THAT A CERTAIN AMOUNT OF SHUDDERING WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
THIS CAR IS STALLING STALLING CONSTANTLY . IT JUST GETS WORSE AS TIME GOES BY . ONCE IT GETS GOING AT A GOOD SPEED ITS FINE . YET WHEN U TAKE OFF OR PULL OUT IN TRAFFIC IT STALLS AND IS EXTREMELY DANGEROUS. I'VE HAD IT LOOKED AT BY 2 MECHANICS AND THEY SAY ITS A PROBLEM WITH THOSE MODEL CARS AND THERE ARE RECALLS ON SOME .. I WOULD LIKE TO KNOW IF ITS RECALLED ON THIS CAR BECAUSE I AM VERY AFRAID OF GETTING KILLED BECAUSE OF THE STALLING .. PLEASE HELP BEFORE THIS HAPPENS
MY 2014 FORD FOCUS SE HATCHBACK HAS A DUAL CLUTCH TRANSMISSION THAT ADDS FOR A SPORTY FEEL AND BETTER GAS MILEAGE, THE DCT IS DRY CLUTCH AND THE GASKETS ARE TERIBBLE CUASING OIL TO GET INTO PARTS WHERE THEY SHOULDNT IN THE DCT CUASING THE TRANSMISSION TO STUTTER,LAG,AND BE UNDRIVEABLE THIS IS OBVIOUSLY A SAFTEY ISSUES THAT FORD KNEW. THE VEHICLE WAS IN MOTION ON A BACK ROAD.
I HAVE HAD TO TAKE THIS CAR BACK IN OVER 7 TIMES NOW AND WILL BE TAKING IT AGAIN IN MONDAY.IT SPUTTERS ON TAKE OFF THIS WEEKEND WAS AWFUL.
RECENTLY MY CAR RADIO HAS BEEN CRACKLING AND THEN COMPLETELY STOPPING ALL MUSIC. THE RADIO SYSTEM WILL BE COMPLETELY OFF AND MAKE AN EXTREMELY LOUD STATIC NOISE AND SCARE ME WHILE I AM DRIVING! THIS IS NOT SAFE AND COULD CAUSE A MASSIVE ACCIDENT OR AN OLDER PERSON TO HAVE A HEART ATTACK. I HAVE A PANIC DISORDER AND IT GAVE ME A PANIC ATTACK WHILE I WAS DRIVING. I HAD TO PULL OVER AND TAKE MY EMERGENCY PANIC MEDICATION. VOLUME IS COMPLETELY OFF WHEN IT IS HAPPENING AND THE RADIO IS COMPLETELY POWERED OFF. EVEN WHEN THE CAR IS COMPLETELY SHUT OFF AND WE WALK AWAY FROM IT THE NOISE WILL CONTINUE AND WAKE THE NEIGHBORS UP. WE HAVE COMPLETELY PULLED THE FUSE FROM OUR CAR.
THE CAR STARTED EXCESSIVELY JERKING WHILE DRIVING AT 45 MPH. THE CAR SELECTED THE WRONG GEAR AND COULD HAVE KILLED SOMEONE. THIS CAR IS DANGEROUS TO DRIVE. THE CAR HAD NEW CLUTCHES THAT ARE 7 MONTHS OLD. THE CAR DROVE HOME BUT WOULD NOT CRANK OR START AT ALL THE NEXT DAY. THERE WAS A RED ENGINE LIGHT ON THE DASH. THE TCM AND THE CLUTCH PACK HAS BEEN REPLACED BUT THE CAR IS NOT FIXED. IT STILL RIVE THE SAME WAY.
RADIO HAS INTERIOR SHORT THAT CAUSED LOUD CRACKING NOISE WITH KEY IN OR OUT. RADIO ENDED UP NOT WORKING AT ALL, CRACKING EVEN HAPPENED WITH RADIO NOT WORKING. CALLED CAR AUDIO SHOP, OWNER LAUGHED AND SAID HE FIXES 6 TO 12 OF THESE A YEAR. NOISE COULD CAUSE ACCIDENT BY SURPRISING THE DRIVER.
DRIVING THE CAR AND LOST ALL CONTROL OF STEERING WITHOUT ANY NOTICE WHILE TURING TO CROSS BUSY STREET. CODE SAYS POWER STEERING FAULT
THE VEHICLE WAS PURCHASED ON AUGUST 11, 2019 FROM OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE. A FEW DAYS AFTER, I STARTED NOTICING ISSUES WITH ACCELERATION, DECELERATION, AND FUEL GAUGE ISSUES WITH THE VEHICLE. I WENT BACK TO THE DEALERSHIP AND I WAS TOLD THAT FIXING THE FUEL TANK RECALL AND TRANSMISSION WARRANTY EXTENSION ON THE VEHICLE WILL FIX THE ISSUES. I TOOK OFF A DAY FROM WORK AND TOOK TO OURISMAN FORD & LINCOLN IN ALEXANDRIA, VIRGINIA. AFTER SEVERAL HOURS OF WAITING, I WAS TOLD THAT I WILL HAVE TO DROP IT OFF ANOTHER DAY BECAUSE SOME PART(S) WILL BE ORDERED. ABOUT A WEEK AFTER, I DROPPED IT OFF AND IT STAYED FOR OVER 3 DAYS. I WAS TOLD THAT EVERYTHING WAS OKAY. PERHAPS, JUST ABOUT 1000 MILES OF DRIVING IN ABOUT 6 WEEKS AFTER THE REPAIR, I ALMOST HAD AN ACCIDENT DUE ALMOST SUDDEN STOP ON THE HIGHWAY ON FRIDAY, NOVEMBER 1, 2019. I WAS DRIVING AT ABOUT 60MPH WHEN THE VEHICLE ALMOST STOPPED WITH THE ALERT 'TRANSMISSION FAULT SERVICE NOW'. I MANAGED TO PULL OFF THE ROAD, TURNED OF THE ENGINE AND TURNED IT ON AFTER ABOUT 20 MINUTES AND THE ALERT CAME UP AGAIN. I DROVE AT NO MORE 20MPH WITH THE HAZARD LIGHTS ON TO MY HOME. I SCHEDULED APPOINTMENT WITH DARCARS FORD IN LANHAM MD TO DROP IT OFF ON MONDAY, NOVEMBER 4, 2019. I AM COMPLAINING BECAUSE I HAVE OWNED THIS FOR LESS THAN 90 DAYS BUT I HAVE GONE THROUGH A WHOLE LOT. NOW IT'S BECOMING CLEAR THAT THE DEALERSHIP KNEW, CONCEALED AND SOLD A SEVERELY USELESS VEHICLE THAT ALMOST TOOK MY LIFE. I AM FRUSTRATED BECAUSE THE ABSENCE
MY TRANSMISSION STOPPED ENGAGING AS I WAS TURNING INTO MY PARKING SPACE AT HOME AFTER A 150-MILE TRIP.I WAS IN MOTION. THE ENGINE RACED. I LET OFF THE GAS PEDAL. I TURNED OFF THE ENGINE, THINKING IT MIGHT BE A SOFTWARE GLITCH. WHEN I TRIED TO RESTART THE ENGINE, NOTHING HAPPENED. I HAD TO PUSH THE CAR INTO THE SPACE WITH THE TRANSMISSION IN NEUTRAL.
TODAY I WAS DROPPING MY DAUGHTER OFF SCHOOL AFTER I DROPPED HER OFF AS I'M BACKING OUT THE CAR WOULD NOT TURN LEFT, THE LIGHT CAME ON AND IT SAID STEERING ASSIST FAULT.. REPAIR REQUIRED, I HAD TO HAVE MY HUSBAND PICK ME UP BECAUSE I CAN'T DRIVE IT HOME.. IT JUST SEEMS TO ME THAT FORD CARS ARE NOT VERY RELIABLE, I JUST HAD IN ISSUE WITH IT LAST MONTH. AND A FEW MONTHS BEFORE THAT IT WAS SOMETHING ELSE.
WHEN DRIVING MY 2014 FORD FOCUS, WHEN STOP AT A LIGHT AND BEGAN TO START GOING THE CAR STALLS OR OR IT STARTS TO SHAKE LIKE IF I WAS DRIVING A MANUAL TRANSMISSION, WHY HASN'T THE RECALL THEY SAID THEY DID FIXED THE PROBLEM!!! THIS HAPPENS ON CITY STREETS AND HIGHWAY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND "TRANSMISSION NOT IN PARK" APPEARED ON THE MESSAGE CENTER. THE VEHICLE WOULD NOT RESTART. THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE POWER TRAIN CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Ford Focus → · Every Focus year → · How the figures are calculated →