2013 Ford Focus complaints

DURING NORMAL OPERATION OF THE DRIVERS SIDE DOOR, ALL OF A SUDDEN THE DOOR WILL NO LONGER STAY SHUT. THE LATCH TO HOLD THE DOOR CLOSE WOULD NO LONGER LATCH IN PLACE, SO YOU COULD PULL THE DOOR OPEN WITHOUT ANY FORCE. WE HAD TO TIE THE DOOR CLOSED IN ORDER TO GET THE VEHICLE INTO THE DEALERSHIP FOR SERVICE.

THE CAR'S TRANSMISSION STARTED SLIPPING AROUND 15K, ON JULY 13TH, 2013 I BROUGHT THE CAR TO THE DEALER. THEY TRIED A REPROGRAM WHICH MADE IT WORSE AND THEN REPLACED THE CLUTCH. I GOT MY CAR BACK ON AUGUST 1ST, 2014 THE CAR WAS OUT OF MY POSSESSION FOR 18 DAYS. THEN IT STARTED SLIPPING AGAIN I BROUGHT IT TO THE DEALER AND THE CAR'S CLUTCH WAS REPLACED A SECOND TIME AT 36K MILES I BROUGHT IT IN OCTOBER 21ST, 2013. WHEN I PICKED IT UP, IT SHUTTERED LIKE MAD, THEY HAD PLACED THE CLUTCH WRONG AND I DIDN'T MAKE IT OUT OF THE DEALER'S LOT. SO, THEY SET IT PROPERLY AND I GOT IT BACK ON NOVEMBER 18TH 2014 THE CAR WAS OUT OF MY POSSESSION FOR 17 DAYS. YESTERDAY (5/27/15), THE CLUTCH FAILED TO ENGAGE AND I HAD TO BE TOWED TO THE NEAREST FORD DEALER. IT APPEARS THERE IS SOMETHING WRONG WITH THE TCM, I HAVE YET TO SEE HOW LONG IT WILL BE OUT OF MY POSSESSION FOR. FORD HAS DENIED MY REQUEST FOR A BUYBACK TWICE NOW ONCE AT 36K AND THEN AGAIN TODAY AT APPROXIMATELY 45K. IF THE CAR FAILS TO ENGAGE WHEN I AM MAKING A LEFT HAND TURN OR MERGING INTO TRAFFIC, I AM GOING TO GET IN AN ACCIDENT DUE TO THIS MALFUNCTION. THAT MEANS THIS CAR IS PUTTING ME, MY PASSENGERS, AND OTHER DRIVERS AT RISK. SO FAR, FORD HAS ONLY OFFERED ME OPTIONS FOR BUYING A NEW FORD WITH LITTLE FINANCIAL ASSISTANCE AND NO WAY TO GUARANTEE A NEW CAR WILL NOT HAVE THE SAME ISSUES.

WHILE TRAVELLING ON AN INTERSTATE IN THE PASSING LANE, THE CHECK ENGINE LITE CAME ON AND THERE WAS AN INSTANTANEOUS AND COMPLETE LOSS OF TRANSMISSION. WAS ABLE TO PULL OVER, RESTART CAR, AND HAD A COUPLE OF GEARS, BUT SAME THING HAPPENED 3 MILES LATER. FORD WARRANTY SIMPLY RESET THE TRANSMISSION COMPUTER. ON 26 MAY, ON THE WAY HOME FROM WORK, THE TRANSMISSION AGAIN CUT OUT; THIS TIME I HAD 2 GEARS AND WAS ABLE TO GET TO A DEALERSHIP. THIS TIME THEY REPLACED THE DUAL CLUTCH TRANSITION CONTROL MODULE (TCM). 2 TOTAL AND SUDDEN FAILURES OF THE TRANSMISSION, AND FORD ONLY RESETTING AND NOT REPLACING THE TCM THE 1ST TIME IS DANGEROUS TO ME AND MY FAMILY, AND IRRESPONSIBLE BY FORD. THIS IS MUCH MORE UNSAFE THAN THE AIRBAGS ISSUE. THIS IS THE 4TH CLUTCH ISSUE: 3 NEW CLUTCHES ALREADY PUT IN DUE TO THE SHUDDERING/JERKING ISSUE. BUT TOTAL LOSS OF POWER IS SIMPLY DANGEROUS.

MY CAR IS BARELY THREE YEARS OLD, AND THE FIRST YEAR IT LEFT ME ON FOOT, DUE TO A POWER FAILURE, WHEN I GOT IT TOWED TO QUIKS IN QUINCY, THEY EXPLAINED SOMETHING ABOUT A SENSOR AND OR POWER TRAIN, I HAVE THE RESULTS OF WHAT THE WORK THAT WAS DONE ON THAT DAY, NOW ON 5/26/2015, AGAIN, MY CAR STARTS TO STALL ON ME AS I'M DRIVING IT, I TOOK IT IN AND NOW IT TURNS OUT THAT ITS A GEAR SHIFT PROBLEM, I HAVE TRIED TO CHANGE THIS CAR BUT IT SEEMS THE COMPANY JUST WANT TO FIX IT, SINCE ITS IN WARRANTY, WHAT CAN BE DONE FOR A CAR THAT COST ME 20,000 ITS NOT EVEN THREE YEARS OLD AND HAS THESE PROBLEMS, I NO LONGER FEEL COMFORTABLE I REALLY WOULD LIKE ANOTHER CAR WITH LESS HEADACHE, THIS IS A NEW CAR, I DON'T UNDERSTAND IT. PLEASE HELP. MY NAME IS [XXX]. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I PURCHASED A FORD FOCUS VIN #: [XXX] ON 2-23-2013. MAGUIRE FORD S. MAIN ST. PO BOX 39 DUNCANNON PA 17020 I FIRST CALLED THE DEALER ABOUT GRINDING SOUNDS AND HESITATION WHEN PULLING OUT IN LOW GEAR WHEN THE CAR HAD 18,000 MILES. THEIR INITIAL EXPLANATION WAS THAT THE ?NEW FORD ? TRANSMISSION AS ACTING LIKE A MANUAL AND SOME SHUDDER AND NOISE WILL BE NORMAL. IT WAS OBVIOUS TO BE THE CAR WAS NOT ?NORMAL? AND AT 19,459 MILES, APRIL 4, 2014, THE DEALER FOUND FAULTY CLUTCHES AND PUT IN A NEW CLUTCH ASSEMBLY (BV6Z7B546D). IT STILL DID NOT FEEL RIGHT AND I TOOK IT BACK APRIL 12,2013. THEY SAID IT IS NORMAL. I ASKED IF THEY WOULD EXTEND THE GUARANTEE BEYOND THE 60,000 MILES AS I ENVISIONED THIS AS A RECURRING PROBLEM. THEY DID NOT. NEEDLESS TO SAY I WAS EXTREMELY DISAPPOINTED. IN AUGUST, 2014 , FORD EXTENDED THE WARRANTY FOR SEVEN YEARS OR 100,000 MILES.( PROBABLY BECAUSE OF SO MANY COMPLAINTS) I WAS PLEASED UNTIL THE CAR STARTED ACTING UP AGAIN AT 38,000 MILES . I TOOK IT IN ON 5/27/15 AND THE DEALER CONFIRMED I NEED CLUTCHES REPLACED AGAIN. HOWEVER, THE PARTS ARE BACKLOGGED AND IT WILL TAKE THREE TO FOUR MONTHS! I AM CONCERNED ABOUT THE SAFETY FACTOR. THE SHUDDER AND GRINDING, I CAN LIVE WITH FOR A WHILE. THE HESITATION WHEN PULLING OUT INTO HEAVY TRAFFIC IS UNACCEPTABLE. IN ADDITION, A 100,000 WARRANTY WITH A PROBLEM OCCURRING EVERY 20,000 MILES MEANS SOMEONE WILL EVENTUALLY BE FACED WITH A HUGE REPAIR BILL, NOT TO MENTION THE DIMINISHED VALUE OF THE CAR FOR RESALE OR TRADE IN DUE

TRANSMISSION HESITATION AND SHUDDERING ON ACCELERATION TO MERGE INTO TRAFFIC ON I95, VEHICLE FAILED TO CONTINUE TO ACCELERATE FORCING ME TO PULL OF THE ROAD TO PREVENT BEING HIT BY SEMI TRUCK THAT WAS COMING UP BEHIND ME. THIS AND SIMILAR INCIDENTS HAVE HAPPENED SEVERAL TIMES SINCE I PURCHASED THE CAR I HAVE TAKEN THE VEHICLE IN FOR SERVICE 3 TIMES SINCE THEN EACH TIME TOLD IT OPERATES WITHIN SPECIFICATIONS BUT THEY RESET THE CONTROL MODULE AND FLASH THE SOFTWARE GIVE IT BACK AND IT OPERATES FINE FOR SEVERAL WEEKS. IT IS NOW IN FOR THE 4TH TIME AND THEY FINALLY ARE REPLACING PARTS BUT I FEEL THIS VEHICLE IS UNSAFE AND HAVE SEEN WHERE OTHERS ARE HAVING SIMILAR ISSUES YET NO ONE HAS DONE NOTHING.

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

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, WHEN SHIFTING INTO SECOND AND THIRD GEAR, THE VEHICLE JERKED. THE FAILURE OCCURRED DAILY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED VIOLENTLY WHEN ON AN INCLINE. THE VEHICLE WAS TAKEN TO A DIALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

THE STEERING SEEMED VERY DIFFICULT THEN A MESSAGE ON THE MESSAGE BOARD SAID STEERING FAULT TURN ENGINE OFF.I HAD IT TOWED TO A FORD GARAGE WHO SAID THE ELECTRONIC POWER ASSIST STEERING NEEDED TO BE REPLACED

AUTOMATIC TRANSAXLE SEALS LEAK, EVENTUALLY CAUSING THE CAR TO HESITATE BADLY DURING ACCELERATION. PRIMARILY HAPPENS FROM A STOP, WHICH HAS CAUSED "CLOSE CALLS" ON SEVERAL OCCASIONS. CLUTCH AND SEALS HAVE BEEN REPLACED 3 TIMES IN LESS THAN 8000 MILES.

I HAVE A 2013 FORD FOCUS. THE CAR REMAINS UNDER WARRANTY. SINCE I BOUGHT THE CAR, THE MANUFACTURE HAS PAID FOR THE CLUTCH TO BE COMPLETELY REPLACED TWICE DUE TO ISSUES WITH THE CAR STALLING WHILE I HAVE BEEN DRIVING IT (IT IS A MANUAL TRANSMISSION THAT IS CONTROLLED BY A COMPUTER SYSTEM AND FUNCTIONS AS AN AUTOMATIC FOR THE DRIVER). THE CAR WAS BOUGHT IN SEPTEMBER 2012. THE CLUTCH WAS REPLACED ON 6/19/2013 WITH 10,760 MILES. THE CLUTCH WAS AGAIN REPLACED ON 9/24/2014 AT 28,215 MILES. BOTH TIMES THE CLUTCH HAS BEEN REPLACED IT HAS BEEN DUE TO SAFETY CONCERNS ABOUT THE CAR STALLING WHILE GOING UPHILL. LAST NIGHT (5/16/2015) WHILE ON THE INTERSTATE GOING APPROXIMATELY 55 MPH WITH MY FAMILY IN THE CAR, I FELT THE CAR TRANSMISSION SLIP OUT OF GEAR. I WAS UNABLE TO ACCELERATE/GIVE GAS TO THE ENGINE AND THE CAR WAS RAPIDLY DECELERATING. IT WAS DIFFICULT TO GET TO THE SHOULDER SAFELY. THIS CAR APPEARS TO HAVE SIGNIFICANT SAFETY FLAWS WITH THE THE DUAL-CLUTCH, AUTOMATED-MANUAL TRANSMISSION THAT MAKE IT UNSAFE TO DRIVE.

CAR'S TRANSMISSION SHUTTERS AND JOLTS. HESITATES TO ACCELERATE. DANGEROUS WHEN MERGING ONTO HIGHWAY OR MAKING A TURN. SENT IT TO FORD TO FIX AS PER THEIR FSA ON THE TRANSMISSION SEAL. BOTH DEALERSHIPS SAID THERE WAS NOTHING WRONG WITH IT, BUT IT STILL HESITATES, SHUTTERS, SHAKES AND JOLTS. THIS IS A SAFETY CONCERN. IT NEEDS TO BE BROUGHT UP TO FORD.

VEHICLE HAS BAD ISSUES WITH THE TRANSMISSION SHUTTERS LURCHES AND BUCKS. FORD WILL ONLY WARRANTY TRANSMISSION SLIPPAGE BELOW 30% THROTTLE ANY SLIPPAGE ABOVE 30% IS NOT COVERED BY ANY WARRANTY. THIS IS SAFETY HAZARD WHEN PULLING INTO TRAFFIC. AND DOES NOT MAKE FOR A VERY NICE TO DRIVE CAR. NO OTHER FORD TRANSMISSION HAS THAT POOR OF STANDARD. SLIPPAGE LESS THAN 250 RPM [PER EVENT] OR OVER 31% THROTTLE IS STILL A BROKE CAR BUT FORD WONT FIX IT.

THE CAR WILL NEARLY STALL (AS IF TRANSMISSION SLIPPED/DISENGAGED), ENGINE SPUTTERS, TRANSMISSION GRINDS AND JERKS THEN GEARS CATCH AND CAR LURCHES FORWARDS AND SPEEDS OFF AS IF IT IS POSSESSED. THIS IS VERY DANGEROUS WHEN ATTEMPTING TO ENTER MOVING TRAFFIC AND ESPECIALLY DANGEROUS WHEN CROSSING MULTIPLE LANES OF TRAFFIC OR IF THE DRIVER IS LESS EXPERIENCED OR ISN'T AWARE THAT HE/SHE NEEDS TO ACCOMMODATE IT. THE MORE MILES ACCUMULATED, THE WORSE AND MORE PRONOUNCED THE ISSUE. FORD "REPROGRAMMED" MY TRANSMISSION JULY 2013 (11,000 MILES) WITH NO RESULTS. FORD'S RESPONSE, "SHUDDER" IS NORMAL AND THE INTENTIONAL DESIGN OF THE CAR. THE ISSUE WORSENED TO THE POINT THE TRANSMISSION WOULD DISENGAGE WHILE CLIMBING HILLS ( WORSE ON MODERATE TO STEEP GRADES) AND RELIABILITY OF THIS CAR DETERIORATED TO THE POINT I WAS ROLLING BACKWARDS DOWN A HILL I HAD ATTEMPTED TO CLIMB AT 50-55MPH BECAUSE THE CAR JUST STOPS MOVING FORWARD THEN THE CAR WILL GRIND, BANG SHAKE, JERK THEN LURCH FORWARD AND SPEED OFF LIKE IT FINALLY GOT GAS AND FOUND THE GEARS (MAY 1,2015). OCTOBER 22, 2014, I TOOK THE VEHICLE IN FOR AN OIL CHANGE, WITH THE FORD LETTER IN HAND AND ASKED THEM TO CHECK MY CAR AGAIN. PARTS WERE ORDERED AND IT WAS SAFE TO DRIVE UNTIL THEN BUT, IF I WAS LEFT STRANDED TO CALL ROADSIDE ASSISTANCE. FORD IS STALLING PROGRESS & REPAIR OF THIS ISSUE BECAUSE THEY INTEND TO AVOID LEMON LAW. MY COMPLAINTS WENT UNDOCUMENTED ON SERVICE REQUEST PAPERWORK BECAUSE "SHUDDER IS NORMAL/INTENTIONAL OPERATION" AND

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHUTTER WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE PCM. A FEW WEEKS AFTER THE REPAIR, THE CHECK ENGINE AND THE PCM WARNING LIGHTS ILLUMINATED. THE FAILURE MILEAGE WAS 31,000.

VEHICLE SHUDDERS, BUCKS & HESITATES UPON TAKE OFF AND ACCELERATION. FEELS LIKE ITS GOING TO STALL. MAKES GRINDING NOISE WHEN CHANGING GEARS. HAVE HAD IT "REPAIRED" TWICE AT THE FORD DEALERSHIP WHERE PURCHASED FOR SAME ISSUE. FIRST TIME ON 9/8/2014 & 2ND TIME ON 5/4/2015.

MY 2013 FORD FOCUS HAS DEMONSTRATED JERKY SHIFTING, ENGINE SPUTTERING AND STALLS RELATED TO INEFFECTIVE SHIFTING OF THE TRANSMISSION SINCE IT WAS FIRST PURCHASED. HOWEVER, AT APPROXIMATELY 55,000 MILES, THE TRANSMISSION WAS SPUTTERING AND STALLING EXCESSIVELY. AT THAT TIME, WE WERE NOTIFIED OF A RECALL ON THE TRANSMISSION. ON SEPTEMBER 16, 2014, MY TRANSMISSION WAS "REPROGRAMMED" BY A LOCAL FORD DEALERSHIP. THEREAFTER, THE SPUTTERING SLOWED FOR A SHORT PERIOD AND MY GAS MILEAGE WAS ALSO REDUCED. NOT LONG AFTER THAT, THE SPUTTERING AND STALLING RETURNED. IN OCTOBER 2014, MY LOCAL FORD DEALERSHIP REPLACED THE ELECTRONIC CLUTCH IN MY FOCUS. DURING THE WEEK OF MAY 4, 2015, THE CAR FAILED TO ACCELERATE ON THE HIGHWAY APPROXIMATELY THREE TIMES. ON THE MORNING, OF MAY 12, 2015, MY TRANSMISSION FAILED TO SHIFT WHILE I WAS ATTEMPTING TO EXIT THE HIGHWAY ONTO A BUSY, THREE LANE EXIT RAMP. I PUT ON MY FLASHERS AND TRIED FRANTICALLY TO GET MY FOCUS TO SHIFT INTO GEAR AND MOVE FORWARD. RATHER, IT STARTED ROLLING BACKWARDS. NEXT, A MACK TRUCK NEARLY REAR-ENDED MY CAR. MY CAR HAS BEEN TOWED TO A LOCAL FORD DEALERSHIP, AND I HAVE BEEN TOLD THAT THE FORD DEALERSHIP WILL EVALUATE WHAT IS WRONG WITH MY TRANSMISSION, BUT THEY HAVE NOT SEEN ANY OTHER FORD FOCUS AUTOMOBILES IN OUR AREA DEMONSTRATE THESE SYMPTOMS. I SEE ENDLESS BLOGS WITH FORD CUSTOMERS WHO DO HAVE THIS SAME PROBLEM. I BELIEVE THAT A FURTHER RECALL IS REQUIRED REGARDING THE 2013 FORD FOCUS.

FIRST INCIDENT 10/8/12: VEHICLE SHUDDERED VIOLENTLY ON ACCELERATION FROM A STOP AND SHUDDERED IN BETWEEN GEAR SHIFTS. REPROGRAMMED PCM/TCM MODULE, TR SENSOR RELEARN, SHIFT DRUM MOTOR AND CLUTCH RELEARN. SECOND INCIDENT 9/25/13: VEHICLE VIBRATES ON ACCELERATION. REPROGRAMMED PCM/TCM PER TSB 13-9-4. THIRD INCIDENT 10/29/13: VIBRATION AGAIN ON ACCELERATION. ORDERED PARTS PER TSB 13-9-4. FOURTH INCIDENT 12/19/13: INSTALL 29 PARTS ORDERED ON 10/29 VISIT ON TRANSMISSION INCLUDING CLUTCH ASSEMBLY AND SEALS. FIFTH INCIDENT 10/8/14: VEHICLE STARTED SHAKING AND SHIFTING STRANGE ON THE HIGHWAY AND CHECK ENGINE LIGHT CAME ON. VERY SCARY INCIDENT AS I WAS AFRAID THE ENGINE WAS GOING TO DIE AND I WOULD LOSE CONTROL. MANAGED TO GET OFF THE HIGHWAY AND WAS NEAR FORD DEALER IN DOWNERS GROVE WHO DIAGNOSED CODE P090C (TRANSMISSION) AND SAID HE COULD NOT GET THE CAR IN AS THEY WERE FULL BUT SAID TO TAKE IT SLOW AND MANAGED TO GET IT BACK TO VAN DRUNEN FORD FOR SERVICE. SERVICE DEPARTMENT REPROGRAMMED PCM/TCM AND PERFORMED PINPOINT TEST PER WSW PROCEDURE. SIXTH INCIDENT 4/16/15: CHECK ENGINE LIGHT CAME ON, VEHICLE SHUDDERED AND TACHOMETER WAS FLUCTUATING AT STEADY SPEED. REPLACED TCM, REPROGRAM AND PERFORM ADAPTIVE LEARN. SEVENTH INCIDENT 5/12/15: SHUDDER HAS BECOME WORSE THAN WHEN IT WAS REPAIRED THE LAST VISIT. VEHICLE IS PRESENTLY AT THE DEALER AFTER FILING COMPLAINT WITH FORD CUSTOMER CARE. VEHICLE HAS BEEN IN SEVEN TIMES FOR THE SAME PROBLEM AND FORD REFUSES TO REPLACE THIS TRANSMISSION .FOR

I BOUGHT THE 2013 FORD FOCUS BRAND NEW AND IT HAS BEEN THE BIGGEST HEADACHE. THE TRANSMISSION IS NO GOOD! THE CAR WILL HESITATE TO TAKE OFF AND THEN TAKE OFF REALLY FAST AFTER REVVING UP TO OVER 7500 RPM BEFORE SHIFTING INTO GEAR AND TAKING OFF VERY FAST. THIS IS VERY DANGEROUS AND UNSAFE TO ME AND OTHER DRIVERS ON THE ROAD! IT SHUTTERS AND SHAKES, SOMETIMES DOESN'T WANT TO START. THIS CAR IS A LEMON AND NOT DEPENDABLE. I SURE HOPE A RECALL IS ISSUED BECAUSE THIS IS NOT FAIR TO THE CONSUMERS WHO ARE PAYING FOR A CAR THAT IS DEFECTIVE. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A WARNING ALARM AND THE POWER STEERING DEFAULT CRITICAL LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

PURCHASED CAR IN SEPTEMBER OF 2012. CAR BEGAN SHAKING, SPUTTERING AND DELAYING ACCELERATION AFTER ABOUT 6 MONTHS. CONTACTED FORD, THEY TOLD ME THAT IT WAS BECAUSE THE CAR HAD TO "GET USED TO ITS DRIVER". CONTINUED SPUTTERING, SHAKING AT LOWER SPEEDS WHEN ACCELERATING. BEGAN FEELING INCREASINGLY UNSAFE AND CONTACTED FORD AGAIN. THEY DID SERVICE WORK IN SEPTEMBER OF 2013 AND SAID THERE WAS A LEAK IN THE CLUTCHES AND IT WAS "REPAIRED". MY CAR STILL SHOOK AND SPUTTERED DURING EVERY SINGLE DRIVE BUT IT BECAME INCREASINGLY WORSE OVER 2015. I BROUGHT IN FOR SERVICING IN THE END OF APRIL 2015. FORD SAID "ALL SET" AND AFTER I PRESSED FOR MORE ANSWERS THEY SAID IT WAS DUE TO THE COMPUTER NOT RECOGNIZING THE GEAR SPECS. ONE WEEK LATER AND THE CAR IS STILL SHAKING, SPUTTERING AND JOLTING IN LOWER GEARS. IT ACTUALLY JOLTED IN REVERSE SEVERAL TIMES THIS WEEK. CALLED FORD, THEY WILL BE LOOKING AT IT AGAIN NEXT WEEK (MAY 2015). I NOTICE THIS EVERY SINGLE TIME I DRIVE MY CAR AND HAVE YET TO HAVE A SMOOTH DRIVE WITHOUT SOME SORT OF JOLTING, SEIZING, ETC. I AM USED TO IT BUT I AM VERY, VERY FRUSTRATED AND SOMETIMES NERVOUS THAT IT HAS STALLED OUT EVEN THOUGH THIS IS AN "AUTOMATIC". *TR

FORD IS EXPERIENCING SIGNIFICANT REPAIR OBLIGATIONS DUE TO THE DEFECTIVE DESIGN OF THEIR CLUTCH/AUTOMATIC TRANSMISSION ARRANGEMENT ON THEIR 2013 FORD FOCUS MODELS. THE OWNER OF THIS VEHICLE IS DRIVING A CAR THAT HAS A TENDENCY TO STALL AT INTERSECTIONS AND AT HIGHWAY ENTRY LANES. I HAVE BEEN TOLD THIS CONDITION IS BEING EXPERIENCED BY MANY OTHER FOCUS DRIVERS. THIS IS A HAZARDOUS CONDITION AND AS FAR AS I CAN TELL, FORD IS TELLING OWNERS OF THESE VEHICLES TO KEEP ON DRIVING THEM UNTIL THE PARTS CAN BE REPLACED AND THE WAIT TIME IN MANY CASES IS EXTENDING 90 DAYS OR MORE. *TR

I WAS STARTING TO ACCELERATE UP A HILL AND THE ENGINE LOST ALL POWER AND WAS REVVING AT A HIGH RATE AS THOUGH IT WERE IN NEUTRAL. I HAD NO IDEA WHAT WAS HAPPENING. IT WAS SCARY. AFTER SHIFTING A FEW TIMES IT EVENTUALLY RECOVERED IN A WEIRD, SLUGGISH WAY. I TOOK IT TO THE DEALER (TORRINGTON FORD, LINCOLN AND MERCURY IN TORRINGTON, CT) AND THEY "REPROGRAMMED THE PCM AND TCM TO THE LATEST CALIBRATION" AND CLAIMED IT ROAD TESTED OK. HOWEVER, THE CAR STILL SHUDDERED EXCESSIVELY AT TIMES WHEN SHIFTING, ESPECIALLY AT LOW SPEEDS. I BROUGHT IT IN AGAIN TWO MONTHS LATER AND THE DEALER REPORT SAID "THE SHUDDER IS PRESENT BUT NOT BAD ENOUGH TO PERFORM ANY FURTHER REPAIR, CURRENTLY BELOW 250 RPM DIFFERENCE AND NO REPAIRS ARE NEEDED AT THIS TIME." A FEW MONTHS AGO I HAD THE SALESPERSON DRIVE IT AND HE ACKNOWLEDGED THE SHUDDER WAS WAY MORE THAN WHAT IT SHOULD BE WITH THIS TRANSMISSION. HE SAID HE WOULD SPEAK WITH THE SERVICE DEPARTMENT BUT I NEVER HEARD BACK FROM HIM UNTIL TODAY WHEN HE SENT ME A "HI, HOW'S YOUR CAR DOING" EMAIL THAT WAS A STANDARD BLAST EMAIL TO ALL HIS CUSTOMERS. I REMINDED HIM OF THE PROBLEM I AM CONTINUING TO HAVE WITH THE FORD FOCUS AND TOLD HIM I DON'T LIKE DRIVING IT. I HAVEN'T HEARD BACK FROM HIM YET. ACTUALLY THE CAR SCARES ME. SOMETIMES, LIKE YESTERDAY, THE SHUDDER LASTS A FULL 3 SECONDS. SOMETHING IS VERY WRONG WITH THIS VEHICLE. FORD KEEPS SAYING IT IS SUPPOSED TO SHIFT DIFFERENTLY THAN OTHER CARS BUT NOBODY WOULD BUY ONE IF THEY EXPERIENCED THIS KIND OF SHUDDER

AS I WAS DRIVING DOWN THE ROAD, I SUDDENLY EXPERIENCED A LOSS OF POWER. WAS DRIVING ABOUT 45 MPH BUT THEN SUDDENLY THE CHECK ENGINE LIGHT STARTED FLASHING AND I COULD NOT DRIVE FASTER THAN ABOUT 20 MPH DESPITE WHAT GEAR I WAS IN OR HOW MUCH I PRESSED ON THE ACCELERATOR. AFTER I TURNED THE CAR OFF FOR A COUPLE OF HOURS, I DROVE IT ONCE AGAIN AND IT SEEMED TO BE ACTING NORMAL AND THE CHECK ENGINE LIGHT WAS NO LONGER FLASHING. *TR

CLUTCH SHUDDERING - VIBRATING AT 13,648 MILES - TOOK IN FOR REPAIR - CAR WAS NEVER QUITE RIGHT AFTER THAT - NOW AGAIN AT 29,000 MILES ITS SHUDDERING AND VIBRATING AGAIN - FORD TELLING ME THE PARTS MAY ARRIVE SOMETIME BETWEEN 8 TO 12 WEEKS FOR THE REPAIR. *TR

PURCHASED A FORD FOCUS IN 2013 AND HAVE HAD CONSISTENT ISSUES SINCE PURCHASE. AM CURRENTLY ON THE WAITLIST (PARTS ARE BACK-ORDERED AND NOT EXPECTED FOR 3-4 MONTHS) FOR THE SECOND CLUTCH REPLACEMENT. CAR SHUDDERS WHEN ACCELERATING. FEELS UNSAFE TO DRIVE AS I CAN'T PREDICT WHEN IT WILL HAPPEN. THIS IS A KNOWN TRANSMISSION ISSUE THAT FORD HAS ACKNOWLEDGED, HOWEVER, THE CLUTCH REPLACEMENTS CAN NOT BE THE FIX SINCE I HAVE ALREADY DONE THAT. THEY HAVE ALSO REPROGRAMMED MY "BRAIN" SO THAT WASN'T THE FIX EITHER. NOW, FOR THE NEXT 3-4 MONTHS I HAVE TO CONTINUE DRIVING AN UNSAFE VEHICLE WAITING FOR PARTS. THIS VEHICLE SHOULD BE RECALLED BEFORE THOUSANDS OF FORD FOCUS DRIVERS GET T-BONED BY A TRACTOR TRAILER AS THEIR CAR SHUDDERS IT'S WAY ACROSS AN INTERSECTION. THE NHTSA NEEDS TO STEP IN, AS FORD ISN'T AGGRESSIVELY FIXING THIS ISSUE. *TR

I'M NOT SURE OF THE EXACT DATE OF THE INCIDENT, BUT I STARTED THE CAR AND SHIFTED IT INTO D (DRIVE), AND THE VEHICLE REVVED, JERKED, AND THE "CHECK ENGINE" LIGHT CAME ON. I DROVE THE CAR HOME CAREFULLY, PULLED IT IN THE GARAGE, AND WENT TO ADJUST IT BY PUTTING THE CAR IN R (REVERSE), AND THE TRANSMISSION WOULD NOT ENGAGE. I DID CALL FORD UP, AND THE PROBLEM WAS "FIXED" BUT SINCE I HAVE HAD THIS CAR THE TRANSMISSION HAS ALWAYS JERKED SOME, AND I HAVE HEARD SOME RATTLING IN THE TRANSMISSION/POWER TRAIN OFTEN. I DO NOT CONSIDER THESE GOOD SIGNS AS TO THE RELIABILITY OF THE 2013 FORD FOCUS. *TR

MY VEHICLE DOWNSHIFTED FROM APPROX 60 MPH- 20MPH IMMEDIATELY AND UNEXPECTEDLY IN RUSH HOUR TRAFFICS. I TEMPORARILY LOST CONTROL OF THE CAR AND IF I HAD NOT BEEN ABLE TO GET IT BACK UNDER CONTROL AND ALMOST RAN OFF THE SIDE OF THE ROAD RT. 7 TRAVELING NORTH TOWARDS WINCHESTER AND ALMOST WAS HIT BY A TRACTOR TRAILER IN THE RIGHT LANE IT LURCHED. I DECIDED TO TURN OFF N ABACK ROAD TO SEE IF THIS WAS JUST A,FLUKE AND IT SEEMED TO DO ITS AND OFF, BUT NOT AS ROUGHLY, REVVING UP AND DOWN AND SHIFTING UP AND DOWN, THEN WA FINE UNTIL I TURNED ONTO RT.81 NORTH TOWARDS INWOOD, WV. THE VEHICLE CONTINUED TO HAVE WAS SEEMS TO BE CONTINUOUS REVVING AND SHIFTING PROBLEMS, I DRIVE IT HOME AND HAD MY BEST FRIEND FOLLOW ME SLOWLY TO THE PARSONS FORD DEALERSHIP TO BE LOOKED AT. THERE IS A TRANSMISSION/COMPUTER PROGRAMMING ISSUE THAT FORD IS AWARE OF. I HAD THIS ISSUE IN THE FIRST 1000 MILES THAT OCCURRED ONCE IN FRONT OF MY HOUSE ON BAC CREEK VALLEY DRIVE, UPON PARKING THE VEHICLE, TURNING IT OFF AND RESTARTING THE PROBLEM DISAPPEARED. I COMMENTED ON IT DURING THE 30,000 MILE MAINTENANCE AND CHALKS IT UP TO A GLITCH DURING THE NORMAL BREAK-IN PERIOD OF THE VEHICLE. THE LAST INCIDENT ALMOST RESULTED IN A POTENTIALLY FATAL CONDITION, HERE I ALMOST CAUSED AN ACCIDENT WITH AN 18-WHEELER AND OTHER VEHICLES. I DO NOT WANT MY WIFE TO DRIVE THIS VEHICLE AND FEEL IT IS UNSAFE AND SHOULD BE IMMEDIATELY RECALLED BEFORE ANYONE GETS KILLED AS A RESULT. BASED ON A RESEARCH FORD HAS UPGRADED THE TRANSMISSIONS

THE CAR ABRUPTLY SHUDDERS/JOLTS BETWEEN 0-20 MPH. THIS OCCURS MAINLY DURING ACCELERATION. THE FIRST TIME I TOOK IT TO HAVE IT LOOKED AT, I WAS PROVIDED A PIECE OF PAPER FROM FORD EXPLAINING THAT THIS WAS A TYPICAL, AND NORMAL, CHARACTERISTIC OF THE TRANSMISSION WITHIN THE 2013 FORD FOCUS MODELS. THE ISSUE WAS VERIFIED, BUT NO MAINTENANCE WAS PERFORMED. I AGAIN TOOK MY VEHICLE IN FOR THE SAME ISSUE 06/06/2013, WHERE IT WAS ONE AGAIN VERIFIED, YET NO MAINTENANCE WAS PERFORMED BECAUSE FORD WAS STILL HAVING DEALERSHIPS GIVE CUSTOMERS THE PIECE OF PAPER EXPLAINING THE TRANSMISSION. I ASKED THAT WHEN THE TRANSMISSION BLOWS IF IT WOULD BE COVERED, AND I WAS TOLD 'YES.' THE CAR WAS TAKEN IN AGAIN 02/17/2014 FOR THE SAME ISSUE, VERIFIED, AND MAINTENANCE WAS PERFORMED THIS TIME BECAUSE FORD HAS RECOGNIZED THAT IT INDEED WAS AN ISSUE, AND NOT A CHARACTERISTIC. THE PROBLEM CONTINUED TO EXIST, AND MY TRANSMISSION WAS REMOVED AND CLEANED ON 06/30/2014. MY CAR HAS GONE IN FOR ADDITIONAL SERVICE DUE TO THIS SHUDDERING TRANSMISSION; I WAS TURNED AWAY ONCE WHEN I ARRIVED A DEALERSHIP ON A SATURDAY FOR THIS ISSUE, AND WAS TOLD 'IT WAS A KNOWN ISSUE,' AND ON APRIL 22, 2015, I WAS TOLD I NEEDED A NEW CLUTCH, WHICH IS ON BACKORDER FOR 12 WEEKS. THE PROBLEM WILL NOT GO AWAY; I DO NOT FEEL SAFE DRIVING MY CAR.

TRANSMISSION CLUTCH MAKES VIBRATION NOISE, SLIPS, ROLLS BACKWARDS WHEN ON HILL WHEN YOU FIRST START, CLUTCH AND ASSOCIATED PARTS HAVE BEEN FIXED OR REPLACED AT DIFFERENT TIMES, WAS TOLD AT LAST INSPECTION BY DEALER THERE IS NOTHING THEY COULD DO WITH IT AND WOULD HAVE TO LIVE WITH IT DUE TO FORD MOTOR SPECIFICATIONS. CAR HAS REFUSED TO MOVE AT DIFFERENT TIMES WHEN YOU START UP FROM A COMPLETE STOP. *TR

CAR SHUTTERED, GRINDED AND RPMS WENT UP AND DOWN, AND HAVE TEMPORARY LOSS OF POWER. TOOK INTO FORD AND REPLACED TRANSMISSION. AFTER BREAKING IN THE TRANSMISSION, IT HAS STARTED TO SHUTTER AND GRIND AGAIN ONCE THE CAR WARMS UP. CAR HAD GRINDED EVER SINCE WE PURCHASED IT AND WAS TOLD BY FORD MANY TIMES THAT IT WAS NORMAL, BUT FOUND OUT LATER IT WAS NOT NORMAL. *TR

THIS VEHICLE HAS BEEN INTO FORD SERVICE FOR A CONTINUOUS OIL LEAK FROM THE TRANSMISSION 4 TIMES, 8/5/13, 8/25/14, 1/13/15, AND 4/15/15. THE TRANSMISSION OIL IS LEAKING ONTO THE CLUTCHES CAUSING VIOLENT SHUTTERING WHEN THE VEHICLE IS SHIFTING. *TR

DRIVING ON THE HIGHWAY THE CAR IS NON STOP BUGGING DOWN LIKE SOMEONE GRABS THE CAR AND PULLS IT BACK. THEN WHEN I TRY TO TAKE OFF THE CAR DROPS TO ALMOST ZERO RPMS AND DIES IN THE MIDDLE OF THE ROAD FOR 3MINS AND THEN START BUT ACTS LIKE IT HAS ZERO POWER AND JUMPS BACK AND FORTH TRYING TO GO. VERY DANGEROUS I THINK! *TR

CAR WOULD NOT START, WOULD NOT GO INTO GEAR. CLUTCH HAS BEEN REPLACED TWICE. CAR SHUTTERING ON ACCELERATION IN LOW GEARS AND HESITATES WHEN CHANGING GEARS AND SOMETIMES LURCHES. *TR

DRIVING FROM HOME, MADE TWO TURNS WITH THE STEERING SOMEWHAT "GRABBING" BOTH TIMES, BUT AFTER GETTING TO MAINTAIN SPEED AT ABOUT 50 MPH IT SEEMS TO BE FINE, UNTIL I WENT TO MAKE A SMALL ADJUSTMENT IN DIRECTION, STARTED GETTING A STEERING FAILURE AND THE STEERING JUST STUCK, SO I TURNED HARD TO OVER CORRECT (LIKE YOU WOULD IN A CAR W/ NO POWER STEERING) AND SUDDENLY IT LET LOOSE, SHOOTING TO THE OTHER SIDE OF THE LANE AND GRABBED AGAIN AND REPEATED AGAIN. BY NOW IM STARTING TO GET CONCERNED AND SLOW DOWN, BUT THE NEXT TIME IT GRABBED COMPLETELY STUCK IN THAT DIRECTION AND THE ERROR CHANGED TO "STEERING LOSS", I SLAMMED ON THE BRAKES BEFORE VEERING OFF THE ROAD, AND THANKFULLY NOT FAR FROM HOME. HOWEVER, I WAS TERRIFIED, AND THANKFULLY MY WIFE AND CHILDREN WERE NOT IN THE CAR, OR WE WERE IN THE MIDDLE OF OUR HOUR COMMUTE! NOW AFTER TALKING TO THE DEALER WE ARE UP FOR $1300 IN REPAIRS AND ONLY 8000 MILES OUT OF FACTORY WARRANTY. NO CAR UNTIL THIS IS FIXED! COMPLETELY NEED TO REPLACE THE EPAS, THIS IS UNACCEPTABLE FORD! *TR

AT 10K MILES I TOOK MY CAR INTO DEALER TO HAVE SERVICE AND ASK ABOUT CONTINUED ISSUES WITH SHUTTERING AND JERKING OF TRANSMISSION. I WAS GIVEN A PIECE OF PAPER FROM FORD STATING THIS WAS A KNOWN ISSUE WITH THE TRANSMISSIONS. THE DEALER TOLD ME THERE WAS NOTHING THEY COULD DO. THIS WAS NOT DISCLOSED TO ME WHEN I PURCHASED THE CAR AND WAS TOLD IT WAS AN ISSUE WITH "BREAK IN PERIOD" AND WOULD GO AWAY; IT DID NOT, WORSENED. AT 20K I WENT TO A DIFFERENT FORD DEALER FOR MY SERVICE AS THE ISSUE CONTINUED TO GET WORSE. AT LOW SPEEDS OR COAST INTO ACCELERATION THE CAR WOULD JERK VIOLENTLY AT TIMES. A KNOWN SEAL LEAK THAT HAD DAMAGED THE CLUTCH WAS FOUND. I WAS TOLD THIS WAS PROBABLY AN ISSUE FROM TIME-OF-PURCHASE SINCE I THERE WERE SIGNS OF LONG CONTINUED LEAKING AND CLUTCH WEAR. AT 30K I WENT TO A DIFFERENT FORD SERVICE AND ASKED TO GO TO HAVE MY TRANSMISSION LOOKED AT AGAIN AS I FELT UNSAFE. THE CAR WILL NEED A 2ND NEW CLUTCH REPLACEMENT. HOWEVER... THE PARTS ARE ON BACKORDER FROM FORD AND WON'T BE AVAILABLE FOR 12 WEEKS!! THAT'S 3 MONTHS WAITING TO REPAIR A NEW CAR UNDER WARRANTY!!! I ABSOLUTELY HATE TO DRIVE THE CAR BECAUSE I NEVER KNOW WHEN IT IS GOING TO BOLT FORWARD OR SLIP AND NOT ACCELERATE WHEN THE NEED IS URGENT. I HAVE SPOKEN TO MANY MANY OTHER FOCUS OWNERS WHO HAVE SIMILAR NIGHTMARES, OUT OF POCKET COSTS FOR RENTALS DURING SERVICE AND LOST DAYS' WORK FOR SERVICE REPAIR. I SKIMPED AND SAVED TO PAY CASH FOR THIS CAR AND IT IS HEARTBREAKING TO BE TOLD I HAVE NO RECOURSE. PLE

UPON ENTERING THE HIGHWAY AND MERGING INTO THE PASSING LANE TO PASS A SEMI TRUCK, CAR LOST ALL TRANSMISSION GEARS AND ENTERED "TRANSMISSION FAULT MODE" RESEMBLING A NEUTRAL TRANSMISSION SELECTION. THE CAR IMMEDIATELY DECELERATED TOWARDS A CLOSELY FOLLOWING SEMI TRUCK IN THE FAST LANE. THIS HAS OCCURRED TO ME, A FEW MONTHS PRIOR, AT AN INTERSECTION (FROM A STOP) IN WHICH I HAD TO PLACE THE TRANSMISSION IN PARK-THEN BACK TO DRIVE, WHICH SEEMED TO CALIBRATE THE COMPUTER IN SELECTING A GEAR (QUITE HARSHLY I MIGHT ADD) AND ALLOWED ME TO TRAVEL IN TRANSMISSION FAULT MODE UNTIL I REACHED HOME. IN THIS INSTANCE ON THE HIGHWAY, I ATTEMPTED PLACING THE TRANSMISSION IN NEUTRAL THEN BACK TO DRIVE, WHICH ONCE AGAIN APPEARED TO ALLOW MY TRANSMISSION TO ROUGHLY SELECT A GEAR AT A DECELERATING HIGHWAY SPEED AND SLOWLY REMOVE MY CAR OUT OF THE PASSING LANE OUT OF THE WAY OF FAST-MOVING TRAFFIC. UPON LEAVING THE HIGHWAY, I WAS STOPPED AT A STOP SIGN AND LEARNED THAT I HAD LOST ALL GEARS ONCE AGAIN. AFTER ROLLING SOME MANY FEET, IT ENGAGED INTO GEAR AND SLAMMED THROUGH MULTIPLE GEARS UNTIL I ARRIVED AT THE CAR DEALERSHIP, AT WHICH I HAD PURCHASED THE CAR. I LATER FOUND THAT THE CAR HAD LOST REVERSE CAPABILITIES AS WELL. THE DEALERSHIP SUBSEQUENTLY (4/3/15) REPLACED THE TRANSMISSION CONTROL MODULE (TCM) ON THE CAR FOR THE SECOND TIME AND UPDATED THE SOFTWARE. AFTER RECEIVING THE CAR, THE SAME SITUATION OCCURRED ON THE HIGHWAY ON 4/6/15. NOW I AM AWAITING THE DEALERSHIP'S COURSE OF ACTION. AM TOL

TRANSMISSION SHUDDERS & MAKE A GRINDING SOUNDS & SOMETIMES JUMPS FORWARD. *TR

WHEN TURNING CAR SOMETIMES HESITATES WHEN GAS IS PUSHED, COULD CAUSE ACCIDENT WHEN THERE IS ONCOMING TRAFFIC. AUTOMATIC TRANSMISSION (OR DRY CLUTCH) ALSO GRINDS LOUDLY OFTEN, AND CAR JERKS AND SHUDDERS WHEN SHIFTING. BEEN TO DEALER TWICE FOR REPAIR, TRANSMISSION REPLACED ONCE. STILL MESSED UP AND DANGEROUS. *TR

I WAS IN HEAVY STOP AND GO TRAFFIC. EVERY TIME I WOULD START TO GO THE CAR WOULD SHUDDER, BUCK AND STUMBLE. IT ACTUALLY STALLED IN TRAFFIC. I CONTINUED TO STUMBLE, SHUDDER AND BUCK SHIFTING GEARS UNTIL I GOT TO FREE FLOWING TRAFFIC. I HAD BEEN TO DEALER SEVERAL TIMES PRIOR TO REPROGRAM THE TRANSMISSION BUT IT NEVER FIXED THE PROBLEM. THE CAR GOT SO BAD IN OCTOBER 2014 THAT FORD AUTHORIZED THE DEALER TO REPLACE THE DUAL CLUTCH UNIT TO THE TRANSMISSION. THAT TEMPORARILY CURED THE PROBLEM. THE CAR HAS SINCE STARTED TO SHIFT ROUGH, SHUDDER AND STUMBLE IN SLOW TRAFFIC. THE DEALER IS DOCUMENTING THE DUAL CLUTCH UNIT IS FAILING AGAIN. FORD REFUSES TO REPLACE THE NEW DUAL CLUTCH UNIT AT THIS WRITING. THE CAR CURRENTLY HAS 20,800 MILES ON THE ODOMETER 4/2015. *TR

AFTER HAVING THE TRANSMISSION CHECKED FOR LEAKS YESTERDAY AT RIZZA FORD, THEY TOLD ME A NEW CLUTCH ASSEMBLY WAS ORDERED BUT THE VEHICLE WAS SAFE TO DRIVE UNTIL THEN. ON 355 THIS MORNING, THE TRANSMISSION SLIPPED AND I WAS UNABLE TO DRIVE THE VEHICLE. I CAN'T GET THE CAR IN REVERSE AND CAN ONLY DRIVE FORWARD AT A LOW RATE OF SPEED. THERE ARE ISSUES WITH THIS MAKE/MODEL'S TRANSMISSION NATIONWIDE. *TR

I OWN A 2013 FORD FOCUS. I HAVEN'T HAD THE CAR A WEEK AND I ALREADY FEEL A GRINDING/SHUDDERING IN THE TRANSMISSION. IT ALSO HAS A HARD TIME SHIFTING AT LOW SPEEDS. I'VE TAKEN THE CAR TO THE SHOP AND FORD EMPLOYEES KEEP TELLING ME ITS NORMAL AND NOTHING IS WRONG. FORD NEEDS TO RECALL THIS CAR! *TR

I FILLED UP MY CAR WITH GAS AND THEN TURNED IT BACK ON TO GET A FAILURE MESSAGE THAT MY EPS POWER STEERING HAD FAILED. WHEN I TRIED TO TURN THE VEHICLE, IT WAS VERY HARD TO TURN CORNERS OR TURN IT AT ALL. I TRIED DRIVING IT TO THE DEALERSHIP AND ONCE THERE, I WAS NOTIFIED THAT I WOULD NEED TO PAY $1,500.00 TO PAY FOR AN ENTIRE NEW EPS SYSTEM SINCE THEY CANNOT REPLACE JUST THE STEERING MODULE. I DON'T GET HOW I PAY FOR A LIKE-NEW CAR IN 2014 AND IMMEDIATELY INCUR A 1,500.00 BILL. *TR

BOUGHT ON 2/23/15 AND REPORTED PROBLEM WITH CAR HESITATING/SHUTTERING AT START OF MOVING AND AT STOPPING. SET UP APPOINTMENT. WAS TOLD THEY COULD FIND NOTHING WRONG AND SUGGEST TO ME I WAS UNDER WARRANTY NOT TO WORRY. A WEEK LATER IT IS NOW SHIFTING HARD FROM 1ST TO 2ND. I FOUND A LETTER FROM FORD TO PREV. OWNER ABOUT THIS EXACT PROBLEM I'M NOW DESCRIBING. RECALL THIS VEHICLE B4 SOMEONE DIES. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AND THE CHECK TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 6/11/15*CN UPDATED 9/28/2017*CN

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE JERKED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE INPUT SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 39,000.

PULLING FROM RED LIGHTS/STOP SIGNS IS VERY DANGEROUS DUE TO THE TRANSMISSION STALLING, SHUTTERING, GRINDING. VERY EASILY TO GET INTO ACCIDENTS BECAUSE STALLING IN TRANSMISSION. PLEASE RECALL THIS VEHICLE A LOT OF FAMILIES ARE NOT SAFE IN THIS VEHICLE. *TR

CAR WILL NOT SHIFT,SPUTTERS, STALLS, JERKS. HAS BEEN TO DEALER 4 TIMES WITH NO RESULTS. *TR

WHILE DRIVING 40 MPH BEHIND A PICKUP TRUCK, I CAME OVER THE TOP OF A HILL AND DOWN TO BOTTOM WHERE ROAD IS FLAT AND WAS ABLE TO PASS THE TRUCK. I SLOWED DOWN TO 30 MPH WHEN ATTEMPTING TO MAKE THE PASS (I HAD MY FOOT OFF GAS AND BRAKE BOTH). I COULD START THE PASS WITHOUT PUSHING ON GAS AT THIS TIME. I WAS BESIDE THE TRUCK WHEN I STARTED PUSHING ON GAS TO SPEED UP THEN INSTEAD OF UP SHIFTING, THE RPMS WENT UP AND ACTED LIKE I WAS IN NEUTRAL. I KEPT LETTING OFF GAS AND SLOWLY PUSHING ON GAS. THE TRUCK ENDED UP STOPPING IN THE ROAD BEHIND ME. I ALMOST HAD TO STOP WITH FOOT OFF GAS TILL THE TRANSMISSION CAUGHT AND I WAS FINE THE REST OF THE WAY HOME. THIS WAS NOT THE FIRST TIME IT HAPPENED BUT THIS WAS THE FIRST TIME THAT IT AFFECTED ANOTHER DRIVER AND COULD HAVE CAUSED AN ACCIDENT. LUCKILY FOR ME, THE DRIVER STOPPED AND GAVE ME THE ROOM TO SLOW WAY DOWN. READING IN THE BOOK FROM CAR SAYS WHEN FOOT OF GAS IT SHUTS GAS FLOW OF FOR FUEL ECONOMY. SAVING MONEY ON GAS IS NOT WORTH GETTING IN AN ACCIDENT. IT LOOKS LIKE THE TORQUE CONVERTER CLUTCH DID NOT UNLOCK TO ALLOW FUEL TO FLOW. I HAVE ONLY GOT 28,643 MILES ON THIS FORD FOCUS AND I AM NOT HAPPY WITH THIS PROBLEM.

FOR THE 3RD TIME IN A 3 MONTH SPAN, MY 2013 FORD FOCUS SE STALLED WHILE DRIVING. VEHICLE WOULD NOT RESTART FOR APPROXIMATELY 20 MINUTES. THIS CREATED AN UNSAFE SITUATION WHERE I WAS STUCK WITH A DISABLED VEHICLE. 1ST FAILURE INSTANCE OCCURRED WHEN I WAS COMING TO A STOP AT A TRAFFIC LIGHT 2ND FAILURE INSTANCE OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS (65MPH) 3RD FAILURE INSTANCE OCCURRED WHILE JUST AFTER ENTERING A HIGHWAY AT APPROX 45MPH. *TR