PURCHASED THE 2013 FORD FOCUS ON 02/25/2013 WITH 5 MILES. ON 6/15/13, I WENT TO THE DEALERSHIP AFTER TSB 13-4-5 WAS RELEASED AND PRESENTED IT TO THE DEALERSHIP. THE DEALERSHIP SAID THAT IT WAS NORMAL SHIFTING AND THAT THERE WAS NOTHING THAT THEY COULD DO TO FIX THE ISSUE. JANUARY 2014, I TOOK IT BACK TO THE DEALERSHIP FOR THE SAME ISSUE THAT I COMPLAINED ABOUT IN JUNE, AND THEY SAID WHAT I WAS EXPERIENCE WAS THE TRANSMISSION CLUTCH SHUDDER AND FORD IS WELL AWARE OF THE ISSUE AND HOW TO REPAIR IT. THAT WAS REPAIR #1. OVER THE NEXT EIGHT MONTHS, I HAD MULTIPLE ISSUES BUT WAS TOLD I WOULD HAVE TO LEAVE THE VEHICLE FOR MULTIPLE DAYS BEFORE THE VEHICLE COULD BE DIAGNOSED FOR REPAIR. I WENT FOR A SECOND OPTION AND GOT THE VEHICLE REPAIRED ON 9/24/24. REPAIR #2. REPAIR #3 WAS MADE 11/4/14. REPAIR #4 WAS MADE ON 1/10/15 AND THE ISSUE IS STILL ONGOING. WHEN SPEAKING WITH FORD ABOUT THE SITUATION AT HAND AND THE ISSUES THAT I WAS HAVING, I WAS TOLD BY A SENIOR REGIONAL MANAGER THAT ONE RESOLUTION FORD COULD RECOMMEND IS TO TRADE IN THE VEHICLE. THERE HAVE BEEN MULTIPLE TIMES WERE THE FOCUS HAS JUMPED, STALLED, CHATTERED AND LOUD GRINDING COMING FROM THE TRANSMISSION. THE SAME SENIOR REGIONAL MANAGER ALSO TOLD ME THAT IF THEY WERE TO REPURCHASE THE FOCUS, THAT I WOULD END UP PAYING MONEY TO FORD FOR THE USAGE!! SHE ALSO SAID THAT I WILL NEVER QUALIFY FOR A LEMON DUE TO THE FIRST "REPAIR" THAT WAS MADE EXCEEDED WHAT FORD WOULD ALLOW ACCORDING TO THE STATE" FORD NEEDS TO OWN UP FOR THE IS
2013 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
FOR A NUMBER OF MONTHS THE VEHICLE TRANSMISSION SHUDDERS, LAGS, AND ACTS INTERMITTENTLY LURCHING. VERY DANGEROUS. WHEN APPLYING GAS, ONE NEVER KNOWS IF THE VEHICLE WILL GO FORWARD SMOOTHLY, OR INSTEAD LURCH OR SHUDDER POTENTIALLY CAUSING TO BE REAR-ENDED BY SOMEONE OR HIT BECAUSE THE VEHICLE DOESN'T ACCELERATE TO QUEUE. ALL ACCOMPANIED BY A LOUD GRINDING SOUND. A PIECE OF JUNK! *TR
PULLING FROM RED LIGHTS/STOP SIGNS IS VERY DANGEROUS DUE TO THE TRANSMISSION STALLING, SHUTTERING, GRINDING, ETC. I HAVE OWNED THE CAR FOR 2 WEEKS AND I AM BEYOND MAD THAT I TRADED A GREAT TRUCK FOR SOMETHING I AM AFRAID TO DRIVE. *TR
THE 2013 FORD FOCUS HAS AN ONGOING SAFETY CONCERN REGARDING THE TRANSMISSION. THIS IS A KNOWN PROBLEM, AS THERE IS A PLETHORA OF SIMILAR COMPLAINTS ONLINE. THE TRANSMISSION JERKS/SHUTTERS/JUMPS/VIBRATES ETC. WHEN SHIFTING, MOSTLY BETWEEN NEUTRAL AND GEARS 1 THROUGH 3. THIS IS MOST PREVALENT WHEN STARTING FROM A STOP, OR ANY LOW SPEED/COASTING SITUATIONS. THIS IS A HUGE SAFETY CONCERN WHICH FORD NEEDS TO ADDRESS. I COMMUTE IN STOP AND GO TRAFFIC EVERY DAY, AND I NEVER KNOW WHEN THE CARD IS JUST GOING TO SUDDENLY JERK FORWARD, QUICKLY ACCELERATE, OR NOT ACCELERATE AT ALL. THIS COULD EASILY LEAD TO CAUSING ACCIDENTS, OR NOT BEING ABLE TO AVOID ACCIDENTS, AS I FEEL LIKE I HAVE LITTLE TO NO CONTROL OVER THE CAR AT LOW SPEEDS. THIS IS A SAFETY CONCERN I HAVE EVERY SINGLE DAY I DRIVE THE CAR - IT'S NOT A ONCE-IN-A-WHILE INCIDENT, IT'S ALL THE TIME. FORD SHOULD REALLY FIX THIS PROBLEM BEFORE PEOPLE HAVE CATASTROPHIC FAILURES (IF THEY HAVEN'T ALREADY) FROM THIS TRANSMISSION FAILING, CAUSING SERIOUS PERSONAL AND PROPERTY DAMAGE, ACCIDENTS, AND POSSIBLE DEATH. *JS
POOR DURABILITY OF THE NEW OCCIPITAL WIPER BLADES ON MY 2013 FORD FOCUS. I LIVE IN CENTRAL PENNSYLVANIA. THE WINTER WEATHER AND THE CONSTANT FREEZING AND EVEN ZERO TEMPERATURES HAS CAUSED THE FAILURE OF THESE NEW FANGLED WIPERS THAT ARE SUPPOSED TO HUG THE WINDSHIELD AND REMOVE WATER BETTER. THE CHEAP PLASTIC CLIPS THAT THEY ARE HELD ON WITH HAVE FAILED 2 TIMES NOW, THIS WINTER. I JUST HAD MY THIRD PAIR INSTALLED. I JUST BROKE DOWN AND WENT TO JIFFY LUBE WHO WHICH WILL REPLACE THEM FOR FREE WITHIN 3 MONTHS IF THEY FAIL. ONCE THE DRIVER'S SIDE WIPER BROKE OFF AND FLEW AWAY ON THE HIGHWAY FORCING US TO DRIVE FOR MILES WITH NONE. THE SECOND TIME IT JUST BROKE OFF DOWN IN THE CRACK BETWEEN THE WIPER AND THE HOOD. THEY ARE MOUNTED POORLY AND THE PLASTIC DOES NOT WITHSTAND THE STRESSES OF WINTER WEATHER OUTSIDE. I HAVE NO GARAGE. *TR
THIS VEHICLE IS HORRIBLE. BOUGHT IT BRAND NEW IN APRIL OF 2013 AND BEFORE THE YEAR WAS UP IT WAS IN THE SHOP 3 TIMES (BEEN IN THERE 2 MORE TIMES SINCE THEN) FOR TRANSMISSION GRINDING, SHAKING, STUTTERING, BOGGING DOWN AND STALLING. FORD TRIES TO SAY THIS IS "NORMAL" FOR THIS DUAL SYSTEM TRANSMISSION. THERE IS NOT ANYTHING "NORMAL" ABOUT ALMOST GETTING RUN OVER ON A DAILY BASIS BECAUSE THE LOWER GEAR SHIFTING IS FAULTY. I GUESS FORD IS WAITING ON SOMEONE TO DIE BEFORE RECALLING THIS PIECE OF JUNK. I SHOULD NOT HAVE TO WORRY ABOUT A BRAND NEW CAR THIS WAY AND DEAL WITH THE CONSTANT FRUSTRATION AND EMBARRASSMENT THIS CAR IS CASING ME, NOT TO MENTION THE MONEY FORD GETS EVERY MONTH FROM ME. I CAN'T BELIEVE I AM PAYING THEM TO DRIVE THIS LEMON. THEY NEED TO OWN UP TO THIS BAD PERFORMING CAR AND RECALL IT NOW. *TR
TRANSMISSION IS CAUSING CAR TO HESITATE WHEN GIVING IT GAS WITCH MAKING IT PRETTY SCARING TURNING AT OPEN INTERSECTIONS AND JUST DRIVING IT STARTS VIBRATIONS BAD ALSO ITS LIKE IT PUTS ON BRAKES BE DRIVING AND CAR SLOW DOWN AS IF LIKE SOME ONE WAS GEARING DOWN DOES ALL ON ITS ON!! NEEDS FIXING THE PROPER WAY BE FOR SOME ONE IT'S HURT OR KILLED!!! *TR
2013 FORD FOCUS WAS GOING 35 MPH, SAW A LATE 1990'S FORD RANGER STOP SHORT IN FRONT OF A FIRE STATION AND TRIED TO BRAKE. COULDN'T STOP IN TIME AND REAR ENDED THE FORD RANGER. THE DRIVER OF THE FOCUS GOT OUT OF THE VEHICLE AND TO SPEAK TO THE OTHER DRIVER AND THE ENGINE OF THE FOCUS CAUGHT FIRE ABOUT 30 SECONDS LATER. FIREMEN WERE ACROSS THE STREET AND CAME OVER TO EXTINGUISH THE FIRE. WITH ALL OF THIS, THE AIRBAGS DID NOT DEPLOY. I CALLED FORD TO ALERT THEM OF THIS ISSUE. THEY GAVE ME A CASE NUMBER AND WITHIN 1 BUSINESS DAY I WAS CONTACTED BY CUSTOMER CARE. THEY SAID THEY WOULD INSPECT THE VEHICLE TO AT A LOCAL DEALERSHIP TO FIND OUT WHY THE AIRBAGS DIDN'T DEPLOY. THEY SAID THEY WOULD NOT COVER THE COST AND WERE VAGUE ABOUT WHAT THE NEXT STEPS WERE AND HOW LONG THE PROCESS WOULD TAKE. WHEN I TRIED TO INQUIRE FURTHER, THEY SAID THEY WANTED TO KNOW WHAT MY INTENTIONS WERE. I MENTIONED WERE ARE NOT TRYING TO SHAKEDOWN AND SUE FORD, WE SIMPLY WANT ANSWERS.THE INSURANCE COMPANY, STATE FARM, TOTALED THE FOCUS AND THEY ARE WORKING WITH ME TO GIVE FORD THE VEHICLE, BUT FORD IS NOT COOPERATING. I HAVEN'T BEEN IN CONTACT WITH SOMEONE SINCE THE ORIGINAL FOLLOW-UP AND WE HAVE QUESTIONS THAT NEED TO BE ANSWERED IN ORDER FOR STATE FARM TO GIVE FORD POSSESSION OF THE VEHICLE. FORD HAS STOPPED COOPERATED AND THEY HAVE BEEN IMPOSSIBLE. THIS IS A SAFETY ISSUE THAT WE ARE TRYING TO ADDRESS AND FORD IS DRAGGING THIS PROCESS OUT AS LONG AS THEY CAN. *TR
I OWN A 2013 FORD FOCUS.WHEN STOPPED, THE VEHICLE ROLLS BACK WHEN ATTEMPTING TO ACCELERATE. WHEN ACCELERATING, VEHICLE SHUTTERS VIOLENTLY WHILE SHIFTING. I HAD THE VEHICLE TRANSMISSION REPAIRED AT THE FORD DEALER IT WAS PURCHASED FROM ON 2/7/13. THEY REPLACED THE CLUTCH ASSEMBLY IN THE TRANSMISSION. THE SAME PROBLEM THEN RETURNED ABOUT 7 MONTHS LATER, I TOOK THE CAR BACK TO THE FORD DEALER FOR YET ANOTHER REPAIR ON 9/6/13. THEY REPROGRAMMED THE BCM. THE SAME PROBLEM RETURNED 4 MONTHS LATER. THEN I RECEIVED A LETTER FROM FORD MOTOR CO. WITH A TRANSMISSION WARRANTY EXTENSION FOR 7 YEARS AS OPPOSED TO THE ORIGINAL 5 YEAR WARRANTY.I CALLED THE SERVICE PERSON AT THE FORD DEALER TO INFORM THEM THE SAME PROBLEM HAS RETURNED. THE SERVICE PERSON SAID THAT FORD WAS AWARE OF THE PROBLEM AND HAD NO REPAIR OPTIONS AT THIS TIME AND NOT TO BRING THE CAR IN FOR REPAIR. AT THIS POINT THE PROBLEM WITH CLUTCH SHUDDER IS CONSTANT, AND ROLLS BACK ALMOST ALL THE TIME. I HAVE SEARCHED ONLINE AND HAVE FOUND MANY FORD FOCUS OWNERS WITH SAME ISSUES. I FEEL THE VEHICLE IS BECOMING INCREASINGLY UNSAFE AND UNRELIABLE. IT IS BECOMING EVIDENT THAT FORD MOTOR CO. IS NOT DOING ENOUGH OR ANYTHING TO RESOLVE THIS PROBLEM. ANY HELP YOUR ADMINISTRATION CAN GIVE WOULD BE GREATLY APPRECIATED. THANK YOU. *TR
HAVE TAKEN THE CAR TO FAIRVIEW FORD SAN BERNARDINO. WERE I BOUT THE CAR. WITH TRANS PROBLEM UNDER EXTRACARE WARRANTY AND THEY CANNOT FIX IT. ITS BEEN 3 TIMES THAT I'VE TAKEN IT FOR THE SAME PROBLEM. NOW A NEW PROBLEM WITH THE CAR NOT STARTING WITH THE DASH AND RADIO TURNING ON BUT THE ENGINE. I DON'T KNOW WHY THESE PROBLEMS HAVE NOT BECAME A RECALL ISSUE. CANT TAKE IT TO ANY OTHER FORD DEALER BECAUSE THEY WILL NOT HONOR THE EXTRACARE WARRANTY. AND CHARGE ME A ARM N A LEG JUST TO CHECK IT AND KNOWING WHAT'S WRONG. NEVER AGAIN WILL I BUY ANOTHER FORD. *TR
THIS VEHICLE HAS BEEN DEEMED A "LEMON" PURSUANT TO COLORADO BBB AUTO COMPLAINT. THE CLUTCH HAS BEEN REPLACED TWICE BUT THE VEHICLE CONTINUES TO SHUDDER, LAG, OR INTERMITTENTLY LURCH FORWARD. IT IS A HAZARD TO DRIVE. *TR
2013 FORD FOCUS RECALL....UPDATED 02/12/15*BF THE CONSUMER WAS INFORMED ON OCTOBER 13, 2014, THE RECALL COULD NOT BE PERFORMED, BECAUSE THE VEHICLE HAD NOT REACHED 10,000 MILES. IN DECEMBER 2014, THE CONSUMERS WIFE WAS PARKING THE VEHICLE, WHEN SUDDENLY THE BRAKES WHICH CAUSED HER TO JUMP THE CURB AND HIT A TRUCK. *JB
MY 2013 FOCUS STARTED EXPERIENCING A LOUD POP, CAUSING ME TO JUMP AND SWERVE, THRU THE SPEAKERS AND THE RADIO WOULD STOP WORKING. IT WOULD HAPPEN ONCE IN A WHILE. I COULD RESET THE RADIO BY RESTARTING THE CAR. IT STARTED HAPPENING MORE AND MORE OFTEN. IT PROGRESSED TO INCLUDE A VERY LOUD CRACKLING/POPPING NOISE. NOW (2/09/15) I HAD TO PULL THE FUSE (#79) IN ORDER TO STOP THE NOISE, EVEN WHEN THE RADIO AND CAR WERE OFF. I'M WITHOUT A RADIO NOW AND LOOKING A LARGE BILL. ALL OF THIS STARTED HAPPENING AFTER THE 3/36. STARTED AT 46K MILES OR SO. SEEMS LIKE OTHERS ARE HAVING SIMILAR PROBLEMS. *TR
THE SEATBELT LATCH ON THE DRIVER SIDE MALFUNCTIONED AFTER MONTHS OF WORKING PERFECTLY. INITIALLY, IT LATCHED ONLY INTERMITTENTLY. LATER IT WOULD NOT RELEASE WHEN THE RELEASE BUTTON WAS PRESSED. FINALLY, IT STOPPED LATCHING COMPLETELY. I WAS ONLY ABLE TO RESTRAIN MYSELF USING THE PASSENGER SIDE LATCH. IT IS CURRENTLY BEING REPAIRED BY MY LOCAL FORD DEALER. I COULD NOT FIND A RECALL ON THIS SAFETY FEATURE YET REVIEWING POSTS ONLINE, I CAN SEE THAT OTHERS HAVE HAD SIMILAR ISSUES. THANK YOU. *TR
BEGINNING IN MARCH 2013, ONLY 4 MONTHS AFTER ITS PURCHASE, I NOTICED MY CAR HESITATED TO ACCELERATE ON THE HIGHWAY. I BROUGHT IT INTO A FORD DEALERSHIP, AND THEY TOLD ME THAT I HAD A BAD TANK OF GAS. THE ISSUE APPEARED TO HAVE GONE AWAY AFTER A WHILE, BUT RETURNED IN 2014. IN 2014, I BROUGHT MY CAR INTO FORD ON MULTIPLE OCCASIONS FOR THE HESITATION, SHUTTER, AND ASSOCIATED NOISES. I FEEL AS IF THIS IS A SAFETY ISSUE, BECAUSE MY CAR IS UNABLE TO SHIFT INTO THE PROPER GEAR WHEN I AM TRYING TO ACCELERATE ONTO A CROWDED HIGHWAY OR THROUGH AN INTERSECTION. FORD HAS RECALIBRATED THE COMPUTER FOR THE TRANSMISSION MULTIPLE TIMES, AND EVEN THOUGH THE SERVICE RECEIPT SAYS THAT THE SHUTTER IS STILL PRESENT AFTER THEY FIX IT, IT IS OKAY BY FORD'S STANDARDS, SO THEY ALLOW ME TO LEAVE THE SHOP. THE SHUTTER APPEARS TO IMPROVE FOR THE MOST PART AFTER TAKING IT TO FORD, ONLY TO RETURN IN A MATTER OF TWO OR THREE WEEKS. THE RECALIBRATION SERVICE FORD IS OFFERING IS NOT AN APPROPRIATE LONG-TERM SAFETY FIX, AND THE TRANSMISSION SHOULD BE RECALLED AND REPLACED WITH A TRUE AUTOMATIC TRANSMISSION. *JS
MY CAR SHUTTERS AND HESITATES WHEN PULLING OFF, RPMS REV UP AND GAS MI IS NOT AS ADVERTISED. IT ALSO MAKES NOISES THAT I THOUGHT WERE THE DOOR LOCKS CLICKING WHEN CAR IS OFF, LATER TO BE TOLD ITS THE TRANSMISSION IS RE-SETTING? BESIDES THAT I HAVE HAD 3 FLAT TIRES ON THE SAME SIDE OF THE CAR, FROM RIVET LOOKING THINGS THAT I THINK ARE FALLING OUT OF THE WHEEL WELL (AT LEAST 1 DID!) THIS IS MY 1ST NEW CAR AND I'VE TAKEN CARE OF IT! IN FACT I GOT IT EARLY 2013, AND AS OF NOW IT ONLY HAS 15,600 MILES ON IT! THE LAST OIL CHANGE WAS DUE AT 16,000MILES AND I HAD THAT DONE @ NOVEMBER BECAUSE THAT DATE WAS RECOMMENDED. EVERYTIME I HAVE MENTIONED THIS TO FORD THEY BLOW ME OFF AND SAY THERE IS NO RECALL, WELL BS I WANT, AND DESERVE WHAT I PAID FOR, A NEW CAR, NOT A BIG HEADACHE! *TR
ANYTIME WHILE DRIVING THIS VEHICLE YOU WILL EXPERIENCE GRINDING,SHUTTERING AND HESITATION USUALLY AT LOWER TRAFFIC SPEEDS , WHICH IS SOMETIMES UNSAFE WHILE MERGING INTO TRAFFIC BECAUSE OF THE HESITATION. *TR
I WAS ENTERING A CAR PORT THAT HAS A SLIGHT 2 DEGREE DOWNWARD SLOPE TO THE FRONT OF THE CAR PORT. THE VEHICLE'S ENGINE SEEMED TO ACCELERATE SLIGHTLY WHILE DEPRESSING THE BRAKE AND GO THROUGH THE CAR PORT FRONT OVERHANG. THE CURRENT DRIVING CONDITIONS ADEQUATE (THE WEATHER -VERY COLD, SNOWING BUT CARPORT WAS CLEAR UNDERNEATH) BEFORE AND SINCE THE REPAIR THE TRANSMISSION SEEMS TO HESITATE TO ENGAGE MOMENTARILY ON DECELERATION AND ACCELERATION OPERATIONS. *TR
EVERY RECALL EVENT FOR MY 2013 FORD FOCUS, I HAVE ENCOUNTERED. AFTER A YEAR AND HALF OF CONTINUED TRIPS TO AND BEING WITHOUT MY CAR FOR SERVICE. THE TRANSMISSION ISSUES STILL NOT RESOLVED ALONG WITH THE ELECTRICAL ISSUES. THE STEREO DISPLAY GOES BLANK, AT TIMES SHOWS INCORRECT DATE AND CLOCK JUMPS TO DIFFERENT HOURS. THE CAR LUNGES FORWARD WHEN YOU GET TO ABOUT 25 TO 30 MPH OR HESITATES WHEN YOU EXCEL. WHEN YOU PUT IN PARK IT WILL LUNGE FORWARD OR ACT LIKE YOU'VE POPPED THE CLUTCH EVEN WHEN BRAKE IS ON. IT SHUDDERS, HAS BUMP & BANG NOISES, LUNGES, SUSPENSION NOISES. I CAN FEEL BUMPING/THUMPING UNDER MY FEET WHEN TURNING CORNERS. HAVE HAD ISSUES WITH THE GAS TANK ASSEMBLY AND FUEL SYSTEM GAUGE (THIS PART HAS BEEN FIXED) CONTINUED ISSUES WITH THE DIGITAL PANEL, INTERMITTENT ERRATIC CLUSTER RADIO, CLOCK AND SYNC ISSUES THAT THE SERVICE DEPARTMENT CANNOT DUPLICATE. WHEN I HAVE ISSUES WITH THE DIGITAL PANEL, I TAKE A PICTURE. ONCE I TURN VEHICLE OFF AND BACK ON IT SOMETIMES CLEARS IT UP. I'VE COMPLAINED ABOUT TIRES NOISES AND RIDE, THEY SAY TIRES ARE FINE. I WENT TO THE DEALERSHIP TO JUST TRADE IT IN AND THE DEALER SUGGESTED I CONTACT FORD MOTOR TO HAVE THEM BUY IT BACK. I HAVE PLACED A COMPLAINT ON THE FORD WEBSITE, BUT HAVE YET TO RECEIVE A RESPONSE. I AM AFRAID TO DRIVE THIS VEHICLE BUT HAVE NO OTHER CHOICE. DO I HAVE TO RUIN MY CREDIT BY JUST DROPPING MY VEHICLE OFF AND WALKING AWAY FOR THEM TO TAKE BACK. FORD MOTOR COMPANY DOES NOT MAKE IT EASY TO TALK TO SOMEONE REGARDING MY
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY JERKED FORWARD WITHOUT WARNING WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ON THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE WHEN ATTEMPTING TO ACCELERATE AND MADE A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REBUILT AND SEALED THE TRANSMISSION. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 9,815.
WE HAVE A 2013 FORD FOCUS AND WHILE WE LOVE THE CAR, THERE IS A HUGE SAFETY CONCERN WITH THE TRANSMISSION. WE HAVE BEEN BACK AND FORTH WITH MULTIPLE FORD DEALERSHIPS (4 RENTAL CARS) TRYING TO RESOLVE WHY OUR CAR HAS BEEN STUTTERING AND JERKING IN LOW GEAR. WE HAVE YET TO HAVE ANY ANSWERS WITH THE PROBLEM. THE CAR IS UNDER FULL WARRANTY PLUS FORD'S PREMIUM WARRANTY THAT COVERS AN EXTRA 500 COMPONENTS OF THE CAR. FORD HAS VERIFIED THE STUTTERING PROBLEM YET REFUSES TO FIX IT BECAUSE THE STUTTERING DOES NOT MEET "THEIR STANDARDS". APPARENTLY OUR CAR IS STUTTERING AT 170 RPM AND IT NEEDS TO BE AT LEAST 250 RPM IN ORDER FOR THEM TO FIX IT. WHAT?! I ASSUME THEY CAN NOT PUT A NEW TRANSMISSION IN BECAUSE ALL OF THEIR TRANSMISSIONS DO THE SAME THING! WE WENT IN TO TRY AND SPEAK TO SOMEONE HIGHER UP ON THE ORGANIZATIONAL CHART. WE WERE GIVEN A SALESMAN (GO FIGURE) WHO WAS TRYING TO SELL US A FORD FUSION FOR DOUBLE THE AMOUNT OF MONEY WE ARE PAYING NOW! WE HAVE NO WHERE LEFT TO TURN FOR HELP. PLEASE HELP US AND EVERYONE THAT HAS THE SAME PROBLEM. IM AFRAID OF MY FIANC ENDING UP IN AN ACCIDENT BECAUSE THE CAR STUTTERS TOO MUCH AND WILL NOT GET ACROSS THE ROAD. *TR
THE SHIFTING ON THIS 2013 FOCUS HAS HAD THE USUAL JERKING, SHUDDERING, SUDDEN BURSTS WHEN ACCELERATING THROUGHOUT THE TWO YEARS OF OWNERSHIP. IN NOVEMBER 2013 WHEN ACCELERATING ON THE HIGHWAY, I WAS UNABLE TO MERGE INTO TRAFFIC UNTIL I LET UP ON THE GAS AND TRIED AGAIN STEPPING ON THE GAS. IT HAPPENED AGAIN WHEN CHANGING LANES WHEN IT WOULD NOT ACCELERATE. TOOK IT IN AND A NEW CLUTCH WAS INSTALLED. IT HAS BEEN IN TO RE-PROGRAM SINCE THEN AND IN BETWEEN RE-PROGRAMMING HAVE PUT UP WITH THE ISSUES BECAUSE YOU ARE TIRED OF WASTING TIME AT THE DEALER GETTING THE SAME RE-PROGRAMMING DONE ONLY TO HAVE IT DONE AGAIN. JANUARY 22, 2014 UPON TURNING THE CORNER LOST CAPABILITY OF BEING ABLE TO SPEED UP BEYOND 12 MILES PER HOUR. CAR CURRENTLY IN SHOP AND DEALER HAS SAID CLUTCHES WERE BAD AND WAITING FOR PARTS TO REPAIR. THERE WERE NO WARNING LIGHTS OF SOMETHING WRONG ON THE DASHBOARD. LUCKILY, I WAS CLOSE TO HOME AND THIS OCCURRED AT A REASONABLE HOUR TO GET IT INTO THE DEALER. I HAVE CALLED FORD THREE TIMES WITHOUT A RESOLUTION. I BELIEVE THIS VEHICLE IS UNSAFE SINCE I DO NOT KNOW WHEN THIS WILL HAPPEN AGAIN. IT IS ALSO GOING TO COST ME TO TRADE THIS VEHICLE IN TO ANOTHER COMPANY SINCE THEY ALL KNOW OF THE FOCUS PROBLEMS. I DO NOT WANT ANOTHER FORD. FORD HAS SAID THAT THE ENGINEERS ARE WORKING ON THIS BUT I HAVE HAD THIS VEHICLE FOR TWO YEARS AND CONTINUE TO SUFFER. *TR
THE CARS TRANSMISSION SHUTTERS AT ALL DIFFERENT SPEEDS, I FEEL UNSAFE AND THE DEALERSHIP HAS ATTEMPTED REPAIRS THAT EITHER WORK FOR A SHORT PERIOD OR NONE AT ALL. *TR
EVEN THOUGH THERE WAS NO ACCIDENT, THERE IS A POSSIBILITY TO HAVE ONE SINCE THE TRANSMISSION "SLIP" AND THEN CAR LOOSES POWER, SO THE DRIVER WILL ACCELERATE AND SUDDENLY THE TRANSMISSION ENGAGES AGAIN AND YOUR CAR WILL MAKE A SUDDEN MOVEMENT. THIS CARS ARE EQUIPPED WITH A NOISY TRANSMISSION AND NOW SLIPS. I WISH I CAN RETURN MY CAR. MY FIRST CARS DID NOT REQUIRED ANY MAJOR MAINTENANCE OTHER THAN OIL, OIL FILTER, SPARK PLUGS (WHEN REMEMBERED) BUT NOW CARS REQUIRE ALL TYPES OF 'MAINTENANCE'. *TR
DRIVING AT HIGHWAY SPEEDS AND CAR ACTS AS IF STARVED OF FUEL AND RAPIDLY DECREASES SPEED. THERE WAS NO POWER, BUT VEHICLE WAS ON. THERE HAVE NOW BEEN THREE INCIDENTS WHILE ON FREEWAY AT SPEED THAT THE VEHICLE HAS DONE THIS AND EACH TIME I HAVE HAD TO PULL OFF ONTO SHOULDER (ALMOST GETTING HIT BY TRAFFIC EACH TIME). LUCKILY THE FIRST 2 TIMES I WAS ABLE TO RESTART CAR AND GET OFF FREEWAY BY STAYING ON SHOULDER SINCE CAR COULD NOT REACH FREEWAY SPEEDS. THIS LAST INCIDENT (ON 1/11/15) LEFT ME STRANDED ON FREEWAY BETWEEN AN ON RAMP AND FIRST LANE. THEY DID NOT DO ANYTHING WITH FIRST INCIDENT BECAUSE THEY COULD NOT DUPLICATE PROBLEM. AFTER SECOND INCIDENT FORD REPLACED FUEL PUMP, GASKET AND TANK. AFTER TWO WEEKS AND FOR A THIRD TIME VEHICLE AGAIN "STALLED" ON FREEWAY AT 65-70MPH. CAR IS AGAIN GETTING SAME PARTS REPLACED. ALL THESE INCIDENTS HAVE OCCURRED WITH IN LESS THAN A 6 MONTH PERIOD. *TR
EVERY SINGLE TIME I DRIVE IN THE CITY AND TAKE OFF THE TRANSMISSION SHUTTERS AND SKIPS. IT SOUNDS LIKE A DUMP TRUCK TAKING OFF. IT FEELS VERY UNSAFE AND LIKES TO DO THINGS ON ITS OWN. A CAR SHOULD NOT HAVE THESE TYPES OF ISSUES AT THAT LOW OF MILES. I HAVE TO MUCH MONEY IN THIS CAR FOR FORD TO SALE A DEFECTIVE PRODUCT. *TR
HAD TO BUY TWO NEW FRONT TIRES DUE TO WEAR AT ONLY 24,000. TIRE PERSON SAYS THEY WERE JUST DISCUSSING THIS RASH OF 2013 FORD FOCUS OWNERS WITH THIS SAME PROBLEM. THIS VEHICLE SHAKES, AND VIBRATES EXCESSIVELY UPON ACCELERATION. TAKING OFF SLOWLY IS THE MOST NOTICEABLE. I FIND THAT IF I PUNCH THE ACCELERATOR AT TAKE OFF IT IS MORE POSITIVE WITHOUT TOO MUCH SHAKING AND VIBRATING. NOW IT JUMPS, SHAKES AND VIBRATES INTO GEAR TO CATCH UP. MAKES LOUD RATTLING NOISES WHEN TURNING AND ACCELERATION. BY THE SOUND OF THIS CAR YOU WOULD NEVER GUESS IT WAS A FAIRLY NEW CAR. I AM SO DISAPPOINTED. ALSO HAVING SOME TYPE OF ELECTRICAL/COMPUTER PROBLEM. IF I USE THE AUTO SENSOR LIGHTS THE COMPUTER SCREEN WILL DISPLAY A LARGE INFORMATION ICON AND THE CARS WARNING CHIME IS GOING CONTINUALLY. WILL NOT USE AUTO SENSOR LIGHTS ANYMORE. TOO SCARY. THIS IS ALL HAPPENING WHILE I'M DRIVING. THE SECOND TIME THIS HAPPENED I FREAKED TO DEATH WHILE DRIVING AND TRYING TO FIGURE OUT WHAT IS GOING ON WITH MY CAR AND THIS WARNING CHIME GOING OFF. I EVEN THOUGHT MAYBE ONE OF MY CAR DOORS WAS AJAR AND MY CHILD IS IN THE BACK. VERY DANGEROUS SITUATION. THIS MORNING JANUARY 16. I GO OUT TO UNLOCK MY CAR AND NOTHING, THE CAR WILL NOT UNLOCK. NO FLASH OF LIGHTS. SO I TRY IT SEVERAL MORE TIMES AND FINALLY MY DRIVER DOOR UNLOCKS. I'M THINKING REMOTE BATTERY. I STILL CAN'T UNLOCK OTHER DOORS NOT EVEN FROM THE INSIDE. I PUT THE KEY IN THE IGNITION TO START. NOTHING. NO LIFE. I START TO HEAD IN TO GET KEYS FOR SECOND CAR.
MY FORD FOCUS SHUDDERS WHEN ACCELERATING AND LURCH FORWARD WITHOUT WARNING WHEN I'M SLOWING DOWN OR ACCELERATING. I HAVE HAD IT REPAIRED ONCE AND NEED TO GO BACK AGAIN. HOW MANY TIMES DO I HAVE TO GO WITHOUT A CAR BECAUSE THE DEALERSHIP ONCE AGAIN HAS MY CAR IN FOR REPAIRS DUE TO A MANUFACTURER TRANSMISSION DEFECT. ALSO, WHAT PREMATURE INTERNAL WEAR IS THIS ALL CAUSING? WILL I NEED TO REPLACE PARTS BEFORE THEY WOULD NORMALLY NEED REPLACING OR FIXING?! I'M WORRIED THE CAR WILL BREAKDOWN OR THERE WILL BE A CRASH WHERE SOMEONE GETS SERIOUSLY HURT. IT HAS BEEN BROUGHT TO MY ATTENTION THAT FORD KNEW ABOUT THE DEFECT AND CONCEALED THE INFORMATION AND THERE ARE NUMEROUS LAW SUITS OUT THERE FOR THIS PARTICULAR ISSUE. I REALLY DON'T FEEL SAFE DRIVING THE CAR ANYMORE. I CAN'T REMEMBER THE SPECIFIC DATE OF THE FIRST INCIDENT BUT I CAN FIND OUT FROM THE DEALERSHIP IF NECESSARY. *TR
WIFE WAS DRIVING THE CAR FROM WORK AND ON THE WAY HOME SUDDENLY THE CAR LOST THE POWER STEERING, WARNING LIGHT CAME ON AND A WARNING TO SERVICE THE VEHICLE DISPLAY ON THE SCREEN STATING THERE WAS A PROBLEM WITH THE STEERING ASSIST SYSTEM. SHE ALMOST HIT ANOTHER CAR TRYING TO GET TO THE SIDE OF THE ROAD BECAUSE IT WAS VERY DIFFICULT TO STEER THE VEHICLE, SINCE SHE WAS CLOSE TO THE DEALER WHERE THE VEHICLE WAS BOUGHT SHE CAREFULLY MADE HER WAY INTO THE DEALER AND LEFT IT THERE FOR SERVICE. LATER I WAS TOLD BY THE DEALER THAT IT WAS A PROBLEM WITH THE RACK AND PINION AND THEY DID NOT HAVE THE PART AVAILABLE AND IT WILL TAKE 3 WEEKS FOR THE PART TO ARRIVE. AFTER A GOOGLE SEARCH I FOUND THIS VEHICLES ARE HAVING PROBLEMS WITH A EPAS SYSTEM, TOMORROW I WILL BE TALKING TO THE SERVICE MANAGER AND SEE WHAT THEY SAY ABOUT THIS... *TR
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER ON MORE THAN ONE OCCASION WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS THEN TAKEN TO A DIFFERENT DEALER WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE DEALER INFORMED THAT IT MIGHT TAKE SIX WEEKS FOR THE PART TO BECOME AVAILABLE. ADDITIONALLY, THE CONTACT STATED THAT THE CLUTCH WAS SHUTTERING IN FIRST AND SECOND GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 3/12/15*CN UPDATED 9/15/17*CN
WHILE PARKED, STEERING LOCKED, MAKING ANY STEERING IMPOSSIBLE. AFTER RETURNING TO NORMAL OPERATION, CAR WHILE BEING DRIVEN AT ANY SPEED, BECAME DIFFICULT TO STEER. STEERING FELT AS IF THERE WAS A GEAR CLASH, WHEEL HAD TO BE HELD WITH FORCE TO DRIVE STRAIGHT. WITHOUT EFFORT, VEHICLE WANTED TO VEER EITHER RIGHT OR LEFT. *TR
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO SHAKE AND STALLED CONTINUOUSLY AFTER APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE ADAPTIVE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE FAILURE RECURRED MULTIPLE TIMES AND THE CLUTCH ASSEMBLY WAS REPLACED. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE TRANSMISSION WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE. UPDATED 03/04/15*LJ UPDATED 6/15/2015 *JS
I HAVE NOTICED THAT MY CAR SHIFTS AWKWARDLY AND MAKES A GRINDING NOISE WHEN SHIFTING INTO SECOND AND SOMETIMES THIRD GEAR. SOMETIMES THE CAR WILL BOG DOWN AND THEN GET A SURGE OF POWER AND LEVEL OFF. SOMETIMES I WILL START GOING AND BETWEEN FIRST AND SECOND GEAR IT WILL BOG AND CAUSE ME TO JERK FORWARD. SOME DAYS IT WON'T DO IT BUT MOST OF THE TIME IT DOES. *TR
MY VEHICLE SHUDDERS BETWEEN FIRST AND SECOND GEARS WHEN ACCELERATING FROM STOPPED OR LOW SPEEDS. IT JOLTS RANDOMLY WHEN DRIVING IN LOWER SPEEDS. THERE ARE SOUNDS OF GRINDING AND RATTLING WHEN COMING OUT OF TURNS/ACCELERATING OUT OF A TURN. *TR
SINCE THE FOCUS WAS FIRST DROVE THERE HAS BEEN A SHUTTER,A NOISE COMING FROM WHAT WE THIN IS THE TRANSMISSION. WE BOUGHT THIS CAR IN NY AND TOOK IT TO THE DEALERSHIP TWICE AND TOLD US THAT THE CAR NEEDED TO BE DRIVE AND SHOULD STOP THIS AT A 1000 MI. MOVED TO AR TOOK IT TO THE DEALERSHIP THEY SAID IT WAS UNDER RECALL? THAT THE CAR NEEDED TO BE REPROGRAMMED CONCERNING DRIVETRAIN. TOOK IT BACK 2 OTHER TIMES WAS TOLD THE CAR HADN'T BEEN DRIVEN ENOUGH FOR THE PROGRAM TO TAKE EFFECT. NOW THE AUTOMOBILE HAS PROGRESSIVELY GOTTEN WORSE .IT NOW SHUTTER,DECREASES IN POWER,AND CONSIDER DANGEROUS TO DRIVE. TOOK CAR IN AGAIN TO DEALERSHIP.ALSO CONTACTED FORD CORPORATE CUSTOMER SERVICE AND INFORMED OF PROBLEM. CUSTOMER REP GAVE ME A NUMBER FOR MY CASE AND STATED MY ISSUES WILL BE ASSESSED. *TR
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY SHOOK AND SHUDDERED WHEN IN FIRST OR SECOND GEAR. THE VEHICLE WAS TAKEN THE DEALER, WHO DIAGNOSED THAT THE CLUTCH SHAFT SEALS NEEDED TO BE REPLACED AND THE CLUTCH NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,900. ......UPDATED 01/12/15*BF UPDATED 4/26/2016*JS UPDATED 9/11/17*CN
CAR TRANSMISSION WILL HARD SHIFT, OR SHUDDER AT SPEEDS AROUND 15 TO 25 MPH. THIS CAN CAUSE A DELAY IN SHIFTING AND IS AN ISSUE IN TRAFFIC AND/OR MERGING ONTO FREEWAY. THE CAR BEGAN TO START A DELAY IN SHIFTING AT HIGHER SPEEDS AROUND 24,000 MILES. *TR
I HAVE OWNED THIS CAR FOR A VERY SHORT TIME AND HAVE HAD NUMEROUS INTERACTIONS WHERE THE SHIFTING (AND GRINDING) WOULD CAUSE THE CAR TO MAKE A HALTING/SHUDDER AFTER ACCELERATING. AT THIS TIME IT FELT AS IF I WERE GOING TO GET HIT BY ANOTHER CAR DUE TO HOW ABRUPT THE WHOLE THING WAS. I HAVE CONTACTED FORD A LOT. THEY DON'T SEEM TO CONCERNED ABOUT THE SAFETY ISSUES I HAVE PROPOSED WHICH IS WHY I AM HERE. I LIVE IN ALASKA BUT PURCHASED THE CAR FROM ASTRO FORD IN MISSISSIPPI. I AM MILITARY AND NOW HAVE TO DRIVE THIS THING BACK HOME. THANKS FOR LISTENING TO MY COMPLAINT. *TR
WHEN VEHICLE IS STOPPED AND AT IDLE SUCH AS AT A RED LIGHT, THE ENGINE SHAKES AND WHEN THE ACCELERATOR PEDAL IS DEPRESSED THE CAR HESITATES AND DOES NOT WANT TO MOVE AND FEELS LIKE THE VEHICLE WILL STALL. ONCE SPEED IS UP TO ABOUT 10-15MPH ACCELERATION IS FINE WITH NO VIBRATION OR SHAKES. THIS ISSUE CAN BE VERY SERIOUS WHEN TRYING TO PULL OUT INTO TRAFFIC. TOOK TO THE DEALERSHIP AND WAS TOLD NOTHING WAS WRONG. SOMETHING IS WRONG AND IS UNSAFE. *TR
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. ADDITIONALLY, THE CHECK ENGINE, THE BATTERY, AND THE OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 47,000.
CAR WENT FROM 60 MPH TO 40MPH TO 20MPH TO ZERO AND STALLED AND DIED IN LESS THAN TEN SECONDS WHILE DRIVING ON THE INTERSTATE NORTH OF ATLANTA,GA ON NOV 23, 2014. CAR CAME TO COMPLETE HALT WHEN I TRIED TO PUSH THE GAS PEDAL AND ACCELERATE. I ALMOST DIED. CAR HAS BEEN IN THE REPAIR SHOP AT FORD DEALERSHIP FOR OVER 23 DAYS NOW. *TR
AS MANY OTHER OWNERS HAVE MENTIONED, MY FORD FOCUS HAS THIS PROBLEM WITH ACCELERATING AFTER BEING STOPPED AT A LIGHT OR STOP SIGN. I DO THE BEST I CAN TO PLAY WITH THE GAS PEDAL, TRYING TO FIND A SWEET SPOT SO THE CAR BEHAVES BUT IT'S PRETTY IMPOSSIBLE. THE CAR IS GREAT ON THE HIGHWAY BUT FOR STOP AND GO DRIVING IT IS AWFUL. I'M NOT SURE I CAN KEEP THE CAR WITH SUCH A PERSISTENT PROBLEM THAT SEEMS TO AFFECT ALL FOCUS MODELS, BUT I WILL TALK TO THE DEALERSHIP REPAIR PEOPLE THIS WEEK AND LET THEM KNOW I HAVE FILED THIS COMPLAINT AND THAT I EXPECT THEM TO TAKE CARE OF THE PROBLEM. *TR
FIRST THE CAR WAS RUNNING FINE WHEN I BOUGHT IT NEW IN 2013. THEN AROUND 10,000 MILES THE CAR STARTED TO JERK SHUDDER AND SLIP OUT OF GEAR. . THE CAR JERKS AT STOP AND GO SPEEDS AND WHEN BAKING SLOWLY OUT OUR DRIVEWAY. THE CAR ALSO MAKES A GRINDING NOISE WHEN MAKING TURNS AT LOW SPEEDS. LASTLY WHEN RIDING THE BREAKS AT STOP LIGHTS IT SOUNDS LIKE SOMETHING IS GRINDING. FORD REPLACED THE CLUTCH AND THE PROBLEM IS STILL THEIR. THE TWO DEALERSHIPS SAID EVERYTHING WOULD BE CORRECTED WHEN THE CLUTCH WAS REPLACED BUT IT HAS NOT. THE FORD CUSTOMER SERVICE MANAGER SAID THAT THIS IS NORMAL BECAUSE IT IS A AUTOMATIC MANUAL TRANSMISSION. WHY WOULD YOU SELL A CAR THAT PERFORMS LIKE A 30 YEAR OLD PIECE OF JUNK. *TR
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS NOT AVAILABLE.
I WAS TRAVELING A LOCAL HIGHWAY, 195 EAST, AND OVER A BRIDGE WHEN THE TWO VEHICLES IN FRONT OF ME HIT THEIR BRAKES AND STARTED TO SPIN OUT - THE ROADS HAD APPEARED WET, BUT THE BRIDGE HAD BECOME ICY AND A VEHICLE IN FRONT OF THEM HAD ALREADY SPUN OUT. I WAS APPROXIMATELY 6 CAR LENGTHS BEHIND THE VEHICLE IN FRONT OF ME, BUT WHEN I STOOD ON THE BRAKE NOTHING HAPPENED AND I SLID INTO THE BACK OF THE VEHICLE IN FRONT OF ME AND WAS ULTIMATELY REAR ENDED. THE ANTI-LOCK BRAKES DID NOT ENGAGE, DESPITE THERE BEING NO TRACTION ON THE ICY ROADS AND FULL PRESSURE BEING APPLIED TO THE BRAKES. I'VE LIVED IN COLD WEATHER CLIMATES MY WHOLE LIFE, DRIVING IN SIMILAR CONDITIONS, AND HAVE HAD ANTI-LOCK BRAKES ENGAGE. THEY SHOULD HAVE IN THIS INCIDENCE, NO QUESTION. THE VEHICLE IS AWAITING REPAIRS, BUT I FEEL UNSAFE DRIVING IT AGAIN. IT WAS ALSO RECENTLY RECALLED FOR AN ISSUE WITH THE TRANSMISSION, REQUIRING THE CLUTCH TO BE FULLY REPLACED. *TR
I WAS INVOLVED IN AN ACCIDENT IN WHICH I REAR-ENDED THE VEHICLE IN FRONT OF ME. I DECELERATED FROM BETWEEN 60 AND 65 MPH TO 0 MPH IN JUST A FEW SECONDS, WITH FRONTAL IMPACT BEING MADE WITH THE CAR IN FRONT OF ME PROBABLY SOMEWHERE AROUND 30 MPH OR LESS. MY KNEE AIRBAG DEPLOYED IMMEDIATELY (I HAVE THE BRUISE TO PROVE IT). MY STEERING WHEEL AIRBAG BEGAN DEPLOY BUT STOPPED. I HAVE PICTURES SHOWING THE HORN COVER OF THE STEERING WHEEL SEPARATED FROM THE BASE ABOUT A CENTIMETER. MY HORN BEGAN HONKING IN EVEN PULSES. MY STEERING WHEEL AIRBAG NEVER ACTUALLY DEPLOYED. I NOTICED THAT OTHER 2013 FORD MODELS HAD RECALLS FOR STEERING WHEEL AIRBAG FAILURES, BUT NOT THE FOCUS. THE SYMPTOMS DESCRIBED, LIKE FOR THE FUSION, SEEM SIMILAR TO WHAT I SAW WITH MY AIRBAG. THE FACT THAT THE SENSORS DETECTED THE CRASH WAS ENOUGH TO SET OFF THE AIRBAG, BUT THE AIRBAG COULD NOT FULLY DEPLOY CONCERNS ME. MY VEHICLE IS IN THE PROCESS OF BEING REPAIRED, AND BOTH AIRBAGS ARE BEING REPLACED, BUT I WANTED TO BE SURE TO REPORT THIS, JUST IN CASE THIS COULD BE THE START OF A BIGGER ISSUE FOR MY MODEL. I WAS LUCKY. IN MY ACCIDENT, THE STEERING WHEEL AIRBAG WAS NOT NEEDED TO KEEP ME SAFE, BUT SOMEONE ELSE MIGHT NOT BE SO LUCKY. *TR
I WAS DRIVING HOME FROM WORK, IT WAS RAINING, AS I PULLED OFF THE LIGHT, THE CAR BEGAN SPUTTERING AND WOULD NOT GO OVER 10 MPH. I MERGED TO THE SHOULDER AND THE DASHBOARD LIT UP WITH CRITICAL ENGINE FAULT, AND A FEW OTHERS, THE CAR STALLED AND I SAT THERE FOR ABOUT 30 MINS. I MANAGED TO GET HOME THAT DAY AND AFTER SITTING FOR 24 HOURS, IT RAN FINE AGAIN.THIS MORNING (DEC.9TH2014) RAINING AGAIN, I PULLED INTO MY PARKING LOT AND THE CAR BEGAN SPUTTERING AND WHEN I PLACED IT IN PARK, ANOTHER CRITICAL ENGINE FAULT APPEARED, I HAVE READ ABOUT 100 OTHER CASES DESCRIBING THE SAME SITUATION. *TR
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL WHICH HAD BECOME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
THE ELECTRONIC DOOR LOCK ENGAGES WHEN THE CAR IS IN GEAR AND MOVES FORWARD OR REVERSE. WHEN THE CAR IS DRIVING, AT ANY SPEED, INCLUDING MAXIMUM HIGHWAY SPEEDS, THE DOORS CAN BE OPENED BY PULLING IN THE INTERIOR DOOR HANDLES. ALL DOORS CAN BE OPENED THIS WAY. THIS IS VERY DANGEROUS. ESPECIALLY FOR CHILDREN IN THE CAR. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Ford Focus → · Every Focus year → · How the figures are calculated →