2013 Ford Focus complaints

THE DRIVERS DOOR CAME UNLATCHED AND OPENED WHILE VEHICLE WAS TURNING. 2013 FORD FOCUS WAS CHECKED OUT BY FORD DEALER AND SAID THERE HAS BEEN RECALLS ON OTHER FORD LATCH PROBLEMS BUT NONE ON THIS VEHICLE , ALTHOUGH IT HAS A SIMILAR LATCH AS THE FIESTA AND FUSION, LUCKILY MY SON HAD HIS SEAT BELT ON OR HE WOULD HAVE BEEN THROWN OUT OF THE VEHICLE .THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE FIXED . THE DOOR CAN JUST UNLATCH AT ANY TIME DUE TO A FAULTY SPRING MECHANISM.

SOON AFTER BUYING THE CAR IT STARTED STALLING WHEN FIRST ACCELERATING LEADING TO RISK OF THE CAR STALLING AT INTERSECTIONS. THE CAR WILL SUDDENLY LURCH FORWARD AND I HAVE BEEN VERY CLOSE TO CRASHING SEVERAL TIMES. I HAVE TAKEN THE CAR FOR SERVICE ABOUT 4 TIMES AND IT WORKS FINE FOR ABOUT 3 DAYS BEFORE STARTING AGAIN WITH THE PROBLEM. RECENTLY (07/31/2015) THE CAR WOULD NOT TURN ON AND WHEN IT DID IT WOULD NOT ACCELERATE AT ALL IN THE MIDDLE OF A BUSY CITY STREET. A SHOP AT A FORD DEALERSHIP SAID IT WAS THE TRANSMISSION MODULE CONTROL WHICH THEY REPLACE BUT 2 DAYS AFTER I GOT MY CAR BACK IT DID IT AGAIN. IT WOULD NOT ACCELERATE NO MATTER HOW MUCH I PRESSED THE PEDAL AND I WAS ON I95! I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF MY BABY WHILE IN THIS CAR.

IN AUGUST 2013 AFTER OWNING CAR SHORT TIME TOOK TO DEALER AND SERVICE MANAGER DROVE IT WITH US AND SAID MANY PEOPLE THINK THERE IS AN ISSUE WITH SHUDDERING AND DELAYED ACCELERATION BUT IT'S JUST THE HIGH PERFORMANCE TRANSMISSION.. NOT TO WORRY. THE CAR CONTINUALLY GOT WORSE OVER TIME AND WE GOT A RECALL NOTICE AND TOOK IN IN OCT 2014. THEY REPLACED THE CLUTCH AND SEALS. MAY 5 THE CAR GOT REALLY BACK ON LONG DRIVE HOME FROM LA. OVERHEATED AND THEN WARNING LIGHT CAME ON. TURNED CAR OFF AND BACK ON WARNING LIGHT WENT OFF AND DROVE CAR HOME SHUDDERING VERY BAD AND WITH EXTREME DELAYED ACCELERATION. HAD CARS BEHIND US ON HILLS HONKING AND ALMOST REAR ENDED US... TOOK CAR IN MAY 15 THEY SAID IT WASN'T SAFE TO DRIVE AND THEY HAD IT FOR 2 MONTHS TO FIX CLUTCH, SEALS AND ADAPTIVE LEARNING SENSOR, REPLACED TCM, ELECTRONICS. 8/8/15 WHILE ON FREEWAY STEERING ASSIST FAULT NOTIFICATION - SERVICE REQUIRED. PULLED OFF AND WHEN I TRIED TO START CAR AGAIN I COULDN'T MOVE THE STEERING COLUMN. CALLED NEARBY FORD DEALER AND THEY SAID YOU CAN'T DRIVE IT - SAFETY ISSUE. IT IS CURRENTLY IN THE SHOP AGAIN. HAVING THIS HAPPEN ON A FREEWAY IS TERRIFYING - CARS HONKING AT YOU, TRYING TO STEER OFF, ETC. THIS IS A DANGER AND FORD NEEDS TO TAKE CARE OF IT INSTEAD OF CONTINUING TO DO TEMP FIXES!!!!!

THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED. LAST OCTOBER WAS THE FIRST. THE ENGINE LIGHT CAME ON AND THE CAR RPM GAUGE RACED BUT THERE WAS NO ACCELERATION. THE CAR JERKS HARD. FIRST TIME MECHANIC (DON CHALMERS CAPITOL FORD) TOLD ME THAT THESE ISSUES WERE NORMAL, THAT ALL OF THESE CARS HAVE SHUTTERING ISSUES, WHICH TO ME WAS A FRIGHTENING STATEMENT. THEY ADDRESSED A14M01 TRANSMISSION CLUTCH SHUDDER AND INPUT SHAFT SEAL WARRANT (FSA). THE TOTAL BILL WAS $1,377.88. THIS TIME, I WAS TOLD I WOULD BE RESPONSIBLE FOR ANY WORK AND DIAGNOSTICS. I STATED THAT I EXPERIENCED THE SAME EXACT SHUTTERING, SHIFTING ISSUES AND NOISES AS THE FIRST TIME AND WAS TOLD IT COULD BE ANYTHING. I AM SCARED TO DRIVE THIS CAR.

I WAS MAKING A RIGHT HAND TURN AND THE DRIVERS SIDE DOOR ON MY 2 YEAR OLD FORD FOCUS FLEW OPEN. IT ALMOST HIT AN ONCOMING CAR CAUSING AN ACCIDENT. NOW THE DOW WILL NOT CLOSE AT ALL.

WENT TO GET TIRES ROTATED. I WAS CALLED TO MY VEHICLE TO SHOW EXCESSIVE TIRE WEAR ON REAR TIRES. ESPECIALLY RIGHT REAR .I WENT TO FORD DEALER AS THIS VEHICLE STILL UNDER WARRANTY. THEY CHECKED AND SAID IT WAS WITIIN LIMITS. I WAS TO ROTATE MORE OFTEN. I ROTATE ON A REGULAR SCHEDULE AND ALSO RUN NITROGEN IN MY TIRES FOR SAFETY AND EXTENDED TIRE LIFE. I TOOK A TRIP AND WAS DUE FOR OIL CHANGE AND TIRE ROTATION.. THE WEAR BARS WERE SHOWING AND THE MECHANIC WOULD NOT ROTATE OR ATTEMPT TO ALIGN. HIS COMMENT WAS ALL THE FORD FOCUS VEHICLES ARE LIKE THIS AND NO MATTER HOW GOOD A TIRE YOU PUT ON; THEY WEAR OUT RIGHT AROUND 30,000 MILES. IS THIS ANOTHER DENIED DEFECT BY FORD MOTOR COMPANY LIKE MY TRANSMISSION WAS AT FIRST??? THIS IS A SAFETY HAZARD AND INVESTIGATING WITH OTHER FOCUS OWNERS FOUND THE ABOVE TO BE TRUE WITH THEIR VEHICLES. I AMM SURE I DIDN'T HAVE A BLOW OUT DUE TO USING NITROGEN IN MY TIRES.

WHILE DRIVING DOWN A HIGHWAY GOING AROUND 70 MPH THE CAR SHUTS DOWN. I PULL OVER AND CALL FORD ROAD SIDE ASSISTANTS. 2 HOURS LATER RSA BRINGS GAS AND I PAY THEM $50 BECAUSE I'M OUT OF THE WARRANTY THAT COVERS RSA. AS THE GENTLEMEN POURS GAS IN MY TANK THE GAS POURS RIGHT OUT. I CALL MY INSURANCE COMPANY AND HAVE MY VEHICLE TOWED TO A FORD DEALERSHIP. THE DEALERSHIP LOOKS AT MY VEHICLE THE NEXT DAY AND THEY SAY THE GAS TANKED WAS HIT BY SOMETHING ON THE ROAD WHILE DRIVING. I REPLY I DID NOT HEAR ANYTHING HIT MY CAR. THEY REQUEST MY INSURANCE INFO SO THEY CAN CALL TO FILE A COMP CLAIM. I SAY NO I WILL CALL MY INSURANCE COMPANY MYSELF. MY INSURANCE ADJUSTER COMES OUT TO THE DEALERSHIP TO LOOK AT THE DAMAGE AND WHEN THE DEALERSHIP SHOWS HIM THE GAS TANK THEY SEE THAT THE GAS TANK IS DEFORMED AND THE FUEL PUMP IS FRIED. THE ADJUSTER SAYS THIS IS A MECHANICAL PROBLEM NOT A COMP CLAIM. THE DEALERSHIP DOES SOME FURTHER INVESTIGATING AND SAYS THAT THERE IS A SEAL THAT DID NOT CLOSE IN THE GAS TANK AFTER PUMPING GAS AND THE GAS TANK WAS SUCTION UPPED WITH THE PRESSURE WHILE DRIVING AND FRIED THE GAS PUMP. MY CONCERN IS THE SAFETY OF MYSELF AND THE PEOPLE DRIVING AROUND ME. IF GAS WAS SPRAYING ON THE HIGHWAY WHILE I WAS DRIVING AND THE GAS TANK AND FUEL PUMP MALFUNCTIONS I THINK THIS SHOULD BE A SAFETY RECALL. MY SERVICE ADVISOR DID INFORM ME THAT THE FORD MODELS FIESTA, FOCUS AND F-150 HAVE HAD THESE ISSUES, BUT THE NEWER MODELS HAVE BEEN FIXED.

OWNED 2013 FORD FOCUS FOR 9 MONTHS WHEN WE NOTICED CAR WAS "SHUDDERING" AND "SLIPPING " INTO GEAR WHEN STARTING TO ACCELERATE. WE WERE PULLING ONTO A BUSY STREET AND OF COURSE HAD TO ACCELERATE. IT LUGGED AND DELAYED SHIFT INTO 2ND. THIS CAUSED LOWER THAN EXPECTED ACCELERATION AND BECAUSE WE COULD NOT GET UP TO SPEED IN THE TIME REQUIRED ALMOST GOT HIT. TOOK IT IN FOR PROBLEM IN 2/2014 AND THEY SAID IT WAS A TRANSMISSION LEAK ( AT ONLY 5200 MILES!). FIXED LEAK AND SENT US HOME. THE SAME PROBLEM BECAME NOTICEABLE AGAIN. WE TOOK IT 6 MONTHS LATER (8/2014). MILEAGE WAS 9247. THEY SAID A PART OF THE CLUTCH WAS BROKEN NOW AND REPLACED THE CLUTCH ASSEMBLY. THE 3RD REPAIR WAS IN 4/2015 WHERE THEY REPROGRAMMED THE PCM-TCM AND SENT US HOME. IT IS CURRENTLY BACK AT FORD SERVICE SO 7/2015 WITH 16000 MILES WITH THE SAME PROBLEM. THEY SAID FORD IS CONSTANTLY WORKING ON A NEW CLUTCH TO FIX THE PROBLEM. THEY WILL MOST LIKELY REPLACE IT BUT "IT IS NOT GUARANTEED TO WORK!" FORD DID EXTEND THE WARRANTIES ON THE VEHICLE TO 100K FOR POWER TRAIN. WHICH DOES IS LITTLE GOOD IF WE HAVE TO BRING IT IN EVERY 4-6 MONTHS! ALSO WE SAID WE NEEDED A RENTAL FOR THE TIME IT WAS IN THE SHOP (WE NEED A CAR!) AND THEY SAID FORD JUST CAME UP WITH THE POLICY OF 2 DAY RENTALS - ONLY. IT'S BEEN ON THE SHOP FOR 3 DAYS ALREADY AND WE HAVE TO WAIT UNTIL THE LAST 2 DAYS OF REPAIR WHEN WE WILL "DESPERATELY " NEED THE RENTAL. UNBELIEVABLE. THEY SAID THIS IS WHAT FORD IS "DOING FOR US" IN REGARDS TO THIS REPAIR ISSUE. LIK

MY 2013 FORD FOCUS HAS THE 2.0 6 SPEED AUTOMATIC, DON'T KNOW IF THAT IS THE PROBLEM. BUT WHEN DRIVING THIS CAR IN WARM TO HOT WEATHER, THIS CAR WILL GET YOU KILLED!!!!!!!! AFTER DRIVING AROUND 10 MILES AND COMING TO A STOP EVERYTHING IS FINE. BUT WHEN YOU GET READY TO ACCELERATE FROM THAT STOP THE CAR WILL BARELY MOVE. YOU CAN GIVE IT ALMOST FULL THROTTLE AND THERE IS NO POWER. ONCE YOU FINALLY GET ALMOST TO THE FLOOR WITH THE GAS PEDAL IT TAKES OFF LIKE A BAT OUT OF HELL. IT ACTUALLY WILL SCARE YOU FOR A SECOND UNTIL YOU REALIZE THE CAR HAS TAKEN OFF. THIS HAS ALSO HAPPENED AFTER TAKEN OFF AROUND A CURB AND THEN ALL OF A SUDDEN NO GAS PEDAL. THERE IS NOTHING!! YOU CAN TRY TO FEATHER THE GAS PEDAL AND THERE IS NO RESPONSE, NOTHING AT ALL AND THEN ALL OF A SUDDEN IT TAKES OFF! MY WIFE AND I HAVE TO TRAVEL TO RALEIGH NC MONTHLY, AND THAT IS THE REASON I BOUGHT THIS CAR BECAUSE OF ITS FUEL MILEAGE AND FOR THE ROOM. AFTER MAKING ONE TRIP, I WILL NEVER DRIVE THIS CAR TO A EXTREMLLY BUSY TOWN AGAIN UNTIL IT IS FIXED!!!! I HAVE ALSO TOLD MY DAUGHTER IF WE GET KILLED IN A AUTO ACCIDENT, MAKE SURE YOU HAVE A LAWYER LOOK INTO THE ACCELERATOR PEDAL, AND FORD MOTOR CO. BECAUSE THEY ARE AT FAULT!! AFTER GETTING HOME, I RESEARCH A COUPLE OF FORD FOCUS FORUMS THIS SEEMS TO BE A MAJOR PROBLEM WITH THESE CARS, AND FROM WHAT I HAVE READ I HAVEN'T SEEN ANY TYPE OF FIX UNLESS YOU BUY A CONTROLLER THAT PLUGS IN BETWEEN THE ACCELERATOR PEDAL AND THE ACCELLERTOR HARNESS

BOUGHT IT BRAND NEW ,HAD A SLIGHT JERKING BUNNY-HOP,LEAP,AT ACCELERATION DEALER SAID IT WOULD ADJUST.. AFTER 33000 MILES DEALER REPLACED TRANSMISSION... NOW SAME IS HAPPENING AGAIN WITH A ADDED TWIST.. WHILE DRIVING ON HIGHWAY AT 65 MPH MY FORD FOCUS HAS DECIDED TO DOWNSHIFT TO A LOWER GEAR AND CAUSING THE PASSENGERS TO LURCH FORWARD AND CONTROL BECOMING HAZARDOUS.. ALSO INCLUDE THAT WHILE DRIVING AT HIGHWAY SPEEDS CAR TENDS TO HESITATE AS IF IGNITION IS BEING TURNED OFF,IF ONLY FOR A SECOND...

I BOUGHT MY VEHICLE IN 2013, NEW FROM THE LOCAL DEALERSHIP. AFTER OWNING THE VEHICLE FOR A FEW DAYS WE NOTICED THE SHUDDERING ON ACCELERATION. IMMEDIATELY CALLED THE DEALERSHIP AND WAS TOLD THIS WAS BREAK IN TIME. A FEW MONTHS INTO OWNING THE VEHICLE, THE TRANSMISSION FAILED, WE BROUGHT IT INTO THE LOCAL FORD DEALERSHIP AGAIN, AND HAD THE TRANSMISSION FLUSHED AND WORK DONE TO IT. SINCE THEN THE VEHICLE HAS BEEN TO THE SHOP FOUR TIMES FOR THE SAME ISSUE OF THE TRANSMISSION AND THE ELECTRICAL SYSTEM FLASHING AND SHUTTING DOWN. THE VEHICLE WILL SHUDDER UPON ACCELERATION. NOW NO LIGHTS, BRAKE LIGHTS, DASH LIGHTS, WILL COME ON. THE VEHICLE WILL RUN, BUT YOU HAVE NO IDEA HOW FAST YOU ARE GOING, YOU HAVE NO TURN SIGNALS, THE 2013 FORD FOCUS IS A TIME BOMB. FORD WILL OFFER US NO SOLUTION EXCEPT TO BRING IT IN AND LOOK AT IT. AFTER BRINGING IT IN FOUR TIMES I DO NOT FEEL COMFORTABLE BRINGING IT BACK AND HAVING IT NOT COMPLETELY REPAIRED AND HAVING TO PUT MORE MONEY INTO THIS VEHICLE WHEN IT IS NOT GOING TO BE PROPERLY FIXED. I AM NOT SURE HOW FAILING TRANSMISSIONS, AND ELECTRICAL ISSUES ARE NOT CONSIDERED SAFETY ISSUES AND PUT ON IMMEDIATE RECALL BUT I MUST ASSUME IT IS BECAUSE I AM NOT A MECHANIC, BUT STUCK WITH A LEMON THAT FORD REFUSES TO ACKNOWLEDGE THERE ARE ISSUES WITH.

THE VEHICLE SHUDDERS/VIBRATES WHEN SHIFTING. THE TRANSMISSION IS AN AUTOMATIC BUT SHIFTS LIKE A STICK. THERE WOULD BE TIMES WHERE THE VEHICLE WOULD FEEL LIKE IT WAS POWERING DOWN WHEN IT WOULD GO BETWEEN GEARS. DUE TO DEALER SERVICE ISSUES, IT TOOK MORE THAN A MONTH TO FIX THE ISSUE. NOW, IN 7/22/2015, THE TRANSMISSION IS ONCE AGAIN SHIFTING FUNNY, BOGGING DOWN, SHUDDERING AND MY CHECK ENGINE LIGHT IS ON. THERE IS AN ACTION SERVICE ON THE FOCUS TRANSMISSION, BUT NO PARTS ARE AVAILABLE FOR SEVERAL MONTHS, AND ONLY THREE DAYS OF RENTAL ARE BEING OFFERED. EVEN WITH THE EXTENDED SERVICE PLAN, I WOULD ONLY GET 13 DAYS. CONCERNED WITH THE SAFETY OF DRIVING THE VEHICLE TO WORK, WHICH IS 70 MILES ONE WAY. NO HELP OFFERED, EXCEPT AN INCENTIVE TO BUY A NEW VEHICLE, WHICH IS NOT FINANCIALLY FEASIBLE AT THIS TIME. NOT SURE HOW FORD EXPECTS PEOPLE TO LIVE WITHOUT TRANSPORTATION FOR SEVERAL MONTHS WHILE THEY TRY AND FIGURE IT OUT.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE STOPPED MOMENTARILY, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 12/01/15*LJ UPDATED 12/05/2017*CN

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,800.

TRANSMISSION CAUSES CAR TO CONSISTENTLY LURCH, SPUTTER, AND STALL WHEN ATTEMPTING TO ACCELERATE THROUGH THE FIRST THREE GEARS. IT'S ANNOYING, BUT MORE IMPORTANTLY, IT'S DANGEROUS ON HILLS, IN INTERSECTIONS, ETC. I'VE BEEN TOLD IT'S NOT SOMETHING I CAN "FIX," AS IT IS NORMAL FOR FOCUS MODELS IN MY YEAR. HARD TO BELIEVE.

SINCE I PURCHASED THIS VEHICLE I HAVE HAD CONTINUOUS PROBLEMS WITH THE TRANSMISSION. THE CAR HAS BEEN DISABLED WHILE DRIVING TWICE. I HAVE HAD THE CAR IN FOR SERVICE SEVERAL TIMES FOR SOFTWARE UPDATES. THE PROBLEM CONTINUES. THE CAR SHAKES IN THE LOWER AND HIGHER GEARS. WHEN I ACCELERATE IT HESITATES CREATING A SAFETY HAZARD. I HAVE CALLED CUSTOMER SERVICE. SHE REFERRED ME TO THE DEALER WHO IN TURN HAS TOLD ME THERE IS NOTHING THEY CAN DO. CUSTOMER SERVICE HAS STOPPED ANSWERING MY CALLS SINCE LAST FALL (2014). THE PROBLEM CONTINUES.

I HAVE ONLY 11,000 MILES ON MY BRAND NEW CAR. I'VE BEEN COMPLAINING ABOUT A WEIRD GRINDING NOISE AND A SHUDDERING OF MY ENGINE WHEN GOING THROUGH FIRST AND SECOND GEAR. I TOOK IT IN TWICE TO CHECK (WAS CHARGED) AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. FINALLY, I TOOK IT IN BECAUSE THE NOISE WAS SO TERRIBLE- THEY SAID MY CLUTCH HAD FAILED THEIR TESTS. I FOR MONTHS DROVE SCARED THAT THE CAR WOULD SUDDENLY JOLT FORWARD AND HIT SOMEONE'S CAR. ....UPDATED 11/05/15 *BF THE CONSUMER STATED WHILE IN TRAFFIC OR GOING UP HILL SLOWLY THE TRANSMISSION WOULD OVERHEAT. THE CONSUMER WOULD HAVE TO PULL OVER AND LET THE VEHICLE COOL DOWN FOR 8 MINUTES. UPDATED 1/8/2016 *JS

FIRST STARTED EXPERIENCES TRANSMISSION SHUDDERING/HESITATION SHORTLY AFTER PURCHASING THE VEHICLE. DEALER REPROGRAMMED TCM TWICE. THEN, IN OCTOBER 2013, WHILE ATTEMPTING TO GET ON THE HIGHWAY, THE CAR LOCKED INTO 1ST GEAR, RED-LINED THE RPM AND WOULD NOT ACCELERATE OVER 25 MPH. ATTEMPTS TO PUT THE CAR IN NEUTRAL OR THE AUTOMATIC SHIFT MODE WERE UNSUCCESSFUL. ENTERED THE FREEWAY GOING 25 MPH AND ALMOST GOT IN A VERY SEVERE ACCIDENT. WAS ABLE TO EXIT THE FREEWAY AT THE NEXT EXIT WHERE THE CAR WAS SHUT OFF. AFTER STARTING THE CAR AGAIN IT WAS ABLE TO SHIFT OUT OF 1ST GEAR. TOOK IT BACK TO THE DEALER AND THEY TOLD ME I NEEDED A NEW CLUTCH. AFTER THE NEW CLUTCH WAS REPLACED THE SHUDDERING DECREASED BUT THE CAR STILL HESITATED. AT ABOUT 40K MILES, IN FEBRUARY 2015, THE SHUDDERING/JERKING WORSENED. THIS TIME THE JERKING WAS SO VIOLENT THAT PASSENGERS IN MY CAR SAID THEY DID NOT FEEL SAFE DRIVING IN IT. THE CAR WOULD ACCELERATE EXTREMELY SLOWLY, EVEN WHEN PRESSING THE PEDAL TO THE FLOOR OF THE VEHICLE. DEALER REPROGRAMMED THE TCM AGAIN. THIS MADE THE JERKING WORSE. DEALER RECORDED A SHUDDERING OF OVER 500RPM. I WAS PUT ON A WAITING LIST FOR A NEW CLUTCH (SECOND ONE). CALLED FORD CUSTOMER SERVICE WHERE I ASKED FOR A RENTAL CAR WHILE THE NEW CLUTCH WAS ON ORDER (8-12 WEEKS). THEY TOLD ME THE CAR WAS "WITHIN DRIVE-ABLE SPECS" DESPITE THE SEVERE JERKING AND LACK OF ACCELERATION AND WOULD NOT PROVIDE ME ALTERNATE TRANSPORTATION. THEY ALSO TOLD ME THE CAR WAS "SUPPOSED TO SHUDDER" AND IT I

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

TRAVELING ON I-80 IN NEW JERSEY AFTER SLOWING/BRAKING DUE TO HEAVY TRAFFIC AHEAD AND SLOWING TO ABOUT 40 MPH, THE VEHICLE FOR ABOUT THREE MINUTES WOULD NOT ACCELERATE TO HIGHWAY SPEED OF 65 MPH. VEHICLE WAS SERVICE AT FORD DEALER REQUIRING THE REPLACEMENT OF CLUTCH AND SOFTWARE REINSTALL. SIMILAR INCIDENT OCCURRED A YEAR LATER JUNE 24, 2015 WHILE TRAVELING ON I-77. WAS DRIVING AT ABOUT 70 MPH AND HAD TO SLOW DOWN DUE TO POLICE ACTION ON THE RIGHT SIDE OF THE ROAD. AFTER SLOWING TO ABOUT 50 MPH THE VEHICLE WOULD NOT ACCELERATE OR WAS VERY SLOW TO ACCELERATE TO HIGHWAY SPEED. SCHEDULED A SERVICE CHECK WITH FORD FOR JULY 8, 2015. BUT THE TECHNICIAN "COULD NOT VERITY CONCERN." NOTE THE VEHICLE WAS TAKEN TO FORD FOR OTHER TRANSMISSION ISSUES NOVEMBER 4, 2014 AND JUNE 13, 2015: GRINDING, RUMBLING NOISE FROM TRANSMISSION AREA, JUMPING/STUTTERING FORWARD WHEN ACCELERATING FROM STOPPED POSITION AND TENDENCY FOR TRANSMISSION TO SLOW VEHICLE WHEN TRAVELING UNDER 30 MPH. TRANSMISSION/ SOFTWARE ISSUES. THE CLUTCH WAS REPLACED FOR THE NOVEMBER SERVICE DATE AND ONLY SOFTWARE WAS INSTALLED ON THE JUNE 13, 2015 SERVICE DATE. UPDATED 09/09/15*LJ

JUNE 2014 - PULLED OFF THE MAIN HIGHWAY ONTO A SIDE ROAD. ACCELERATING FROM A STOP SIGN, THE CAR STARTED TO SHUTTER SEVERELY BETWEEN THE 1-2 SHIFT BUT CONTINUED TO RUN NORMAL ONCE UP TO SPEED. WHEN I GOT HOME, I TOOK THE CAR TO THE FORD SERVICE DEPARTMENT. THEY HAD TO REPLACE THE CLUTCH PACK IN THE AUTOMATIC TRANSMISSION AND REPROGRAM THE TCM AT 22,700 MILES. OCTOBER 2014 - CAR STARTED SHUTTERING AGAIN DURING 1-2 SHIFT AND HAD A RATTLE SOUND COMING FROM UNDER THE CAR. TOOK THE CAR TO DEALER AND THEY HAD TO REPROGRAM THE TCM AGAIN. APRIL 2015 - RETURNED TO THE DEALER BECAUSE THE SHUTTER WAS GETTING WORSE. THEY REPROGRAMMED TCM AGAIN. JUNE 2015 - CAR SHUTTERED SEVERELY AND HESITATED AS I PULLED OUT OF A PARKING LOT ONTO THE ROAD, ALMOST CAUSING ME TO GET REAR-ENDED. IT FINALLY SHIFTED AND WE WERE ABLE TO GET THE CAR TO THE DEALER. THEY SAID THE PCM HAD TO BE REPROGRAMMED AS WELL AS THE TCM AGAIN, BUT THEY COULD NOT DETECT ANY SHUTTER. JULY 1, 2015 - CAR SHUTTERED FROM TAKE-OFF AT A STOP SIGN, THEN HESITATED BEFORE SHIFTING. TOOK THE CAR TO THE DEALER AND THEY SAID NO SHUTTER WAS DETECTED BUT THEY REPROGRAMMED THE TCM AGAIN TO RELEARN HOW WE DRIVE. JULY 11, 2015 - 39,000 MILES. TURNING LEFT ON TO A ROAD FROM A STOP SIGN, THE CAR SHUTTERED, HESITATED AND JERKED BUT WOULD NOT SHIFT INTO THE NEXT GEAR. IT DID SHOW THE ENGINE SERVICE LIGHT THEN. I PULLED TO THE SIDE OF THE ROAD TO KEEP FROM GETTING REAR-ENDED. CALLED THE DEALER AND WAS TOLD TO TRY AND GET THE CAR TO THEM. I MANAGED

AS I WAS DRIVING HOME WITH MY DAUGHTER I HAD TURNED A CORNER GOING A LOW SPEED LIKE 10MPH AND THE STEER ASSIST FAULT WARNING LIGHT CAME ON AND MY STEERING WHEEL LOCKED UP AS I WAS TURNING AND I HAD TO FORCE MY CAR STRAIGHT. I MOVED OFF TO THE SIDE AND I WAS SO SCARED.MY DAUGHTER WHO IS AUTISTIC ALSO SAID MOMMY I'M SCARED. I HAD NO IDEA IF IT WAS SAFE TO TRY AND GET HOME OR IF I SHOULD SIT THERE.I AM SO FRUSTRATED THAT I BOUGHT THIS CAR TO REPLACE A CAR THAT HAD GONE OUT AND HAVE ONLY HAD IT FOR 5 MONTHS. I'M EVEN MORE UPSET THAT I TRUSTED THAT THE 2013 FORD FOCUS WAS A STABLE CAR AND HERE I AM ABOUT TO HAVE TO SHELL OUT MONEY THAT I DON'T HAVE TO GET IT FIXED. I'M OUTRAGED THAT THIS TYPE OF THING IS HAPPENING TO MANY FORD OWNERS,AND I'M REGRETTING THAT I EVEN CHOSE THIS CAR. THEY BOAST ABOUT BEING AMERICAN MADE YET IT'S BAD QUALITY AMERICAN MADE. I ALSO HAVE AN ISSUE WITH THE CAR JERKING AND SHAKING WHILE DRIVING OR STUTTERING. ALTHOUGH THIS IS EQUALLY DANGEROUS IT IS TOLERABLE. I HOPE THIS COMPANY MAKES IT RIGHT WITH THEIR CUSTOMERS AND THINK OF OUR SAFETY BEFORE THEY KEEP MAKING THESE CARS.IM VERY DISAPPOINTED BEYOND WORDS. MAJOR WORK ON A CAR WITH ONLY 44,890 MIKES ON IT.SHAME ON YOU FORD

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

WHILE DRIVING HOME FROM WORK, I FELT THE STEERING WHEEL BECAME TIGHT, THEN A SLIGHT DRIFT TO THE LEFT. WHEN I TRIED TO BRING IT BACK TO THE CENTER THE STEERING WHEEL WOULD NOT MOVE TO THE RIGHT. I NOTICED IF I TURN IT TO THE LEFT A LITTLE, WHICH COULD TAKE ME LEFT OF CENTER OF THE ROAD, I WAS ABLE TO TURN THE WHEEL TO THE RIGHT AND BRING THE CAR RIGHT AND BACK TO CENTER OF MY LANE. THIS WORSEN AS I GOT CLOSE TO HOME AS I BEGAN TO HEAR NOISES LIKE GRINDING FROM THE STEERING. BY DRIVING VERY SLOWLY WITH MY FLASHERS ON, GETTING OUT PERIODICALLY TO CHECK IF THE WHEEL WAS NOT FALLING OFF, I MANAGE TO GET HOME SAFELY.

I HAVE HAD ISSUES SINCE THE CAR WAS ONE YEAR OLD. THE ISSUE THAT HAS JUST HAPPENED ON THURSDAY 2ND OF JULY. I HAD JUST COME OFF THE HIGH WAY AND WAS HEADING HOME AND THE CAR JUST STOPPED DRIVING! NOW THEY ARE SAYING IT IS THE TCM (ALL PART OF THE TRANSMISSION/SHIFT GEAR). I HAVE HAD THE SHIFT GEARS REPLACED TWO TIMES AND COMPUTER UPDATES TWO TIMES. NOW THIS IS VERY SERIOUS, IF I WAS STILL ON THE HIGH WAY I COULD HAVE BEEN KILLED. I HAVE ASKED ON MORE THAN ONE OCCASION TO HAVE THE CAR BOUGHT BACK AND HAVE BEEN TOLD NO! I AM AFRAID TO DRIVE THIS CAR,AND WITH THE PROBLEMS I AM HAVING A HUGE PROBLEM TRADING IT IN, I WOULD BE UNDERNEATH BY 7,000. PLEASE HELP!!!!

FORD FOCUS S 2013 HORN WAS NOT WORKING STARTING IN APRIL 2015. CAR WAS PURCHASE NEW IN JULY 2013. IN MID APRIL HORN WAS WORKING AGAIN, BUT ONLY FOR ABOUT 3 DAYS. HORN WAS INOPERATIVE ENTIRE MONTH OF APRIL AND BEGAN WORKING AGAIN IN MID-MAY. ABOUT 3 WEEKS LATER, STARTING IN JUNE, HORN WAS AGAIN INOPERATIVE. CHECKED RELAY AND FUSE AND BOTH WORKED - RELAY "CLICKED" USING HORN BUTTON ON STEERING WHEEL AND WHEN KEY FOB LOCKED DOORS. DETERMINED HORN WAS FAULTY AND RELAY/FUSE NOT THE PROBLEM - CALLED DEALER FOR APPOINTMENT. DEALER CONFIRMED HORN WAS INOPERATIVE AND HAD TO ORDER A HORN WHICH REQUIRED THAT I COME BACK A SECOND TIME TO HAVE IT REPLACED. DEALER & SERVICE PERSONNEL WERE VERY COOPERATIVE AND I TOLD THEM THIS PROBLEM IS COMMON FOR FOCUS AND READ MANY POSTS ON THE INTERNET CONFIRMING THIS ISSUE.

BOUGHT THE VEHICLE USED WITH ABOUT 15,000 MILES ON IT IN THE SPRING OF 2014. DIDN'T NOTICE DURING INITIAL TEST DRIVE BUT AFTER A COUPLE DAYS OF DRIVING FOUND THE TRANSMISSION SHUDDERS AND MAKES A LOUD GRINDING NOISE BUT ONLY WHEN STARTING OUT FROM A STOP. TOOK TO LOCAL DEALER ON 7/16/2014 AND THEY DID A RE FLASH THEY SAID SHOULD CORRECT THE PROBLEM. IT WAS OK FOR A DAY OR TWO BUT THEN THE TRANSMISSION STARTED SHUDDERING AND GRINDING FROM STOPS AGAIN ONLY NOW IT CONTINUED TO SHUDDER EVEN AFTER IT SHIFTED INTO 3RD GEAR, BEFORE THE RE FLASH IT ONLY SHUDDERED WHEN SHIFTING FROM 1ST INTO 2ND GEAR AND THEN IT WAS FINE. ON 8/05/2014 I TOOK IT BACK TO THE DEALER AGAIN . THEY TESTED IT AND SAID THAT EVEN THOUGH THEY DO FEEL THE SHUDDER I AM STILL COMPLAINING ABOUT IT STILL FALLS WITHIN FORDS GUIDELINES AND IS CONSIDERED NORMAL, THE SERVICE WRITER TOLD ME IT WILL HAVE TO GET SO BAD THAT THE DASH JUST ABOUT SHAKES ITSELF LOOSE BEFORE FORD WILL DO ANYTHING ABOUT IT, LIKE REPLACE THE CLUTCHES. ON THAT VISIT THEY DID NOT GENERATE A REPAIR ORDER OR GIVE ME A RECEIPT PROBABLY BECAUSE THEY DIDN'T DO ANYTHING. ON 6/24/2015 I TOOK THE VEHICLE BACK TO THE SAME DEALER AGAIN WITH THE SAME COMPLAINT ONLY THIS TIME I ALSO TOLD THEM THAT BESIDES THE SHUDDER THE VEHICLE WILL NOW ACTUALLY BOG DOWN AND STOP MOVING RIGHT IN THE MIDDLE OF AN INTERSECTION FOR A SECOND OR TWO AT TIMES WHILE ITS SHUDDERING. ONCE AGAIN THEY SAID THERE WAS ANOTHER NEWER RE FLASH AVAILABLE THAT MAY HELP THE PROBLEM SO THEY PERF

MY VEHICLE FAILED TO SHIFT AND HAD ERRATIC LUNGING AS WELL AS LOSS OF PROPULSION. IT SPENT MORE THAN 3 MONTHS AT THE DEALER IN TOTAL AND NOW THE SAME PROBLEMS ARE COMING BACK. I HAVE TAKEN IT IN TO BE FIXED MORE THAN 7 TIMES AND NOW WILL NEED TO TAKE IT IN AGAIN. THE PROBLEMS STARTED AROUND 20K MILES AND HAVE CONTINUED SINCE. THE PROBLEM NEARLY CAUSED AN ACCIDENT WHEN THE TRANSMISSION FAILED TO SHIFT AND STAYED IN NEUTRAL. PLEASE HELP.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER TRAIN FAILED WITHOUT WARNING. THE VEHICLE SWITCHED FROM DRIVE TO NEUTRAL. THE CONTACT STATED THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED FOR A FAILED TRANSMISSION CLUTCH AND TCM MODULE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

RENEUE TO THE DEFECTIVE POWERSHIFT TRANSMISSION I WAS ALMOST IN A WRECK. I HAD TO APPLY THE BRAKES DUE TO A TRACTOR TRAILER COMING IN MY.LANE OF TRAFFIC. WHEN I APPLIED THE BREAKS SUDDENLY, MY TRANSMISSION LOCKED UP AND I COULD NOT SAFELY MOVE AWAY FROM THE TRACTOR TRAILER. THEN WHEN I TRIED TO APPLY GAS PEDAL, THE TRANSMISSION WAS STILL LOCKED AND THE VEHICLE WOULD NOT MOVE. BECAUSE I HAD TO RAPIDLY APPLY THE BRAKES, MY TRANSMISSION LOCKED UP CAUSING ME TO ALMOST WRECK. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED WITH MY FOCUS. PLEASE HELP M

NOTICED THAT THE POWERTRAIN WITHIN THE FIRST WEEK OF OWNING THE FORD FOCUS WAS NOT RIGHT. SPOKE TO THE DEALERSHIP AND WAS INFORMED THAT IT WAS NORMAL. THE CAR SHAKES IN THE FIRST AND SOMETIMES SECOND GEAR WHEN ACCELERATING. I WAS INFORMED BY THE SERVICE DEPARTMENT THAT THEY COULD RESET THE COMPUTER AND IT WOULD RELEARN MY DRIVING BEHAVIOR. I HAVE HAD IT RESET ONCE AND IN ABOUT 2 WEEKS, THE CAR BEGAN TO SHAKE AGAIN. IT IS TOTALLY EMBARRASSING WHEN I HAVE SOMEONE IN THE CAR THAT NOTICES IT AS WELL. FORD SHOULD BE FIXING THIS ISSUE. IT IS VERY COMMON. WHAT DO YOU THINK POTENTIAL BUYERS OF FORDS THINK WHEN THEY FIND OUT THAT FORD WILL DO NOTHING. THE RESET ON THE COMPUTER IS A JOKE AND FORD SENT US A LETTER COVERING ANY POTENTIAL TRANSMISSION ISSUES UNTIL 100,000 MILES. YEAH, NOT. I HAVE AN EXTENDED WARRANTY TO COVER THAT. IN THE MEANTIME, UNTIL THE TRANSMISSION FAILS, I AM EXPECTED TO JUST COPE WITH THE MINIMAL POWER OF ACCELERATION IN FIRST AND SECOND WHICH IS HIGH DANGEROUS WHEN PULLING OUT IN FRONT OF TRAFFIC. THE CAR WAS PERFECT THE FIRST WEEK AND THEN WENT DOWNHILL AND VERY DISAPPOINTING. I AGREE WITH THE OTHER OWNERS. THERE IS NO WAY I CAN EVER SELL THIS VEHICLE SINCE IT IS A VERY NOTICABLE ISSUE WHEN DRIVEN. UNHAPPY WITH FORD'S RESPONSE TO THE MULTIPLE FOCUS OWNERS WITH THIS VERY SAME ISSUE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A REAR BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,500. THE VIN WAS NOT AVAILABLE. MA 08/11/15 UPDATED 10/26/2017*CN

MY CAR STALLED GOING DOWN THE ROAD AT APPROXIMATELY 35 MPH UPON ATTEMPTING TO ACCELERATE THE VEHICLE REVVED TO THE RED LIMIT, AND WOULD NOT GO INTO GEAR. I WAS THANKFULLY ABLE TO PULL TO THE SIDE OF THE ROAD AND GET MYSELF AND MY CHILD TO SAFETY BY ROLLING IN NEUTRAL. FORD MOTOR COMPANY HAS HAD THOUSANDS OF COMPLAINTS ABOUT THE TRANSMISSIONS IN THESE CARS STALLING OR COMPLETELY MALFUNCTIONING WHILE DRIVING YET THERE HAS NOT BEEN A RECALL ON THEM. MY INFANT WAS IN THE CAR! HAD I BEEN ENTERING A HIGHWAY OR SOMETHING THE RESULTS WOULD HAVE BEEN TERRIBLE. ALL THE COMPANY WILL DO IS EXTEND THE WARRANTY TO 100,000 MILES AND THEN WE AS CONSUMERS ARE SCREWED. BASICALLY THEY "FIX" IT UNTIL THE WARRANTY IS UP. THIS IS NOT ACCEPTABLE OR SAFE IN ANY WAY.

WHEN CLOSING FRONT PASSENGER DOOR CLOSES, DOOR LATCH WILL NOT KEEP DOOR SECURELY CLOSED. DOOR WILL OPEN ON THE SLIGHTEST PUSH AND WILL OPEN WHEN TURNING VEHICLE. IF PASSENGER IS NOT WEARING SEAT BELT OR IF SEAT BELT IS NOT FULLY PENSIONED, A PASSENGER MAY FALL FROM MOVING VEHICLE. ENGAGING DOOR LOCK WILL NOT SECURE DOOR. WITH LOCK ENGAGED DOOR WILL STILL OPEN WITHOUT RELEASE DOOR LATCH. DOOR LATCH WILL NOT ENGAGE.

THE TRANSMISSION SHUDDERS AND THE CAR WILL NOT ACCELERATE. WE ALMOST GOT HIT IN THE DRIVERS SIDE DOOR WITH THE OTHER CAR GOING APPROXIMATELY 45 MPH. CAN'T PULLOUT SAFELY.

MY CAR SHUDDERED AND RECEIVED RECALL LETTER TO HAVE CLUTCH REPLACED WORK COMPLETED 10/3/14. MAY 23,2015 HAD 22,500 SERVICE COMPLETED CAR HAD 19,795 MILES AT THIS SERVICE JUNE 8, 2015 SERVICE FOR CHECK ENGINE LIGHT ON JUNE 16,2015 TRANSMISSION FAILURE LIGHT CAME ON RETURNED TO DEALER AWAITING OUTCOME!! THIS CAR SHOULD BE PROTECTED UNDER LEMON LAW.. VERY UNSAFE AND FORD IS RESPONSIBLE. PLEASE DEMAND THAT FORD RETURN MONEY'S PAID & PAY MY LOAN OFF. HOW MANY PEOPLE HAVE TO DIE BEFORE THIS ISSUE IS RESOLVED?

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO ACCELERATE ACROSS TWO LANES OF TRAFFIC, THE VEHICLE WOULD NOT RESPOND. THE DEALER STATED THAT THE INCIDENT WAS NORMAL FOR THAT TYPE OF VEHICLE WITH A DUAL CLUTCH TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO A DIFFERENT DEALER TO GET A SECOND OPINION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,500.

TRYING TO BACK OUT OF MY DRIVEWAY WHEN IT FIRST HAPPENED. THE SHIFTER DIDN'T ENGAGE BUT THE SHIFTING LEVEL MOVED. THE INFORMATION ON THE CAR SCREEN SAID THAT THAT HILL ASSIST ISN'T WORKING. THE SECOND TIME WHEN DRIVING IN A INTERSECTION THE SAME INFORMATION POPPED UP AND THE TRANSMISSION STALLED GOING NOWHERE. AFTER AWHILE THE CAR COULD MOVE AGAIN BUT ON THE WAY HOME IT HAPPENED AGAIN . TODAY IT DOESN'T EVEN START ,TRIED IN THE MORNING AND IN THE AFTERNOON.

THE CAR'S TRANSMISSION LOST DRIVE (NO WARNING LIGHTS) AND STARTED TO COAST WITH MY SPEED REDUCING RAPIDLY. I WAS FORCED TO CROSS 2 LANES OF TRAFFIC WITH NO POWER TO THE VEHICLE. I BROUGHT THE VEHICLE TO A STOP AND MOVED SHIFTER TO "P" BUT THE CAR'S INFORMATION SYSTEM SAID THE VEHICLE WAS NOT IN PARK. I PUT THE PARKING BRAKE ON AND CALLED THE TOWING COMPANY. THIS IS AN EXTREMELY DANGEROUS PROBLEM. I WAS LUCKY NOT TO HAVE AN ACCIDENT.

[XXX] ; MY NEWLY PURCHASED USED 2013 FORD FOCUS SE. HAD A SERIES OF THINGS GONE WRONG WITH IT. AND I KNOW IT FALLS UNDER THE STATE "LEMON LAW." ALTHOUGH I HAVE PURCHASED THE EXTENDED WARRANTY. I HAVE SEEM TO FIND MYSELF STRANDED WITH NO VEHICLE TO DRIVE TO WORK NOR GO TO AND FROM SCHOOL WITH? THIS IS WHY I HAVE CHOSE TO FILE THIS COMPLAINT TOWARDS FORD MOTOR COMPANY, ABOUT MY NEWLY PURCHASED VEHICLE. THE DEALERSHIP IN WHICH I PURCHASED THE VEHICLE FROM HAS PARTLY TRIED TO COMPLY BY FIXING THE PROBLEMS. WHILE ONE OTHER OF THE DEALERSHIP DEPARTMENTS CHOOSES TO AVOID ALL THE PROBLEMS ARISING FROM THE CAR. I WOULD LIKE THIS COMPLAINT TO BE A FOREMOST LAST WARNING TO WHOM THE "REJECT VEHICLE" OPTION OR :LEMON LAW OPTION WILL BE MY NEXT REQUEST. I HAVE SPENT OVER FIFTEEN THOUSAND ON THIS VEHICLE THAT HAS DONE NOTHING BUT LEAVE ME STRANDED FOR TWO DAYS FOLLOWING FIVE DAY ON A DIFFERENT OCCASION. AND THE TWO SUB MANUFACTURING ENTITIES I HAVE BEEN WORKING WITH SEEM TO CARELESS WHETHER I HAVE A VEHICLE OR NOT. I WOULD CLOSE WITH THIS FINAL STATEMENT, WHY SHOULD I HAVE TO GO WITHOUT A CAR THAT IS DEPENDABLE, AND NOT BE COMPENSATED WITH A RENTAL WHILE THE VEHICLE IS GETTING REPAIRED. THAT ESP HAS SEEM TO PROVIDE ME WITH NOTHING I HAVE HAD TO PAY DEDUCTIBLE FOR REPAIRS ON THIS VEHICLE WHEN IT WAS THIS WAY TO BEGIN WITH. PLEASE CONTACT ME FOR SOME HELPFUL OPTIONS ON MY RIGHTS AS A CONSUMER. SINCERELY [XXX] SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI

WHEN ACCELERATING FROM A STOP AND WHEN TRYING TO INCREASE SPEED, AUTOMATIC TRANSMISSION SLIPS AND SHUTTERS MAKING IT DIFFICULT TO GAIN SPEED. THIS IS PARTICULARLY UNSAFE WHEN MERGING INTO TRAFFIC. THIS IS A AUTOMATIC TRANSMISSION ..... BUT IT FEELS LIKE I AM DRIVING A MANUAL TRANSMISSION AND THE CLUTCH IS SLIPPING (IF ANYONE HAS EVER HAD THAT PROBLEM IT FEELS THE SAME) HAS BEEN TO THE DEALERSHIP 2 TIMES AND BOTH TIMES I ONLY GOT TEMPORARY RELIEF. I CAN HONESTLY SAY THAT THIS CAR IS UNSELLABLE BECAUSE OF THIS PROBLEM. SO I'M STUCK BECAUSE IT HASEN'T BEEN REPAIRED WITH LONG LASTING RESULTS, AND SELLING IT IS NOT AN OPTION. NO ONE IN THERE RIGHT MIND WOULD BUY THIS CAR WITH WHAT MAY BE A MAJOR TRANSMISSION PROBLEM LOOMING.

I WAS DRIVING ON A SIDE STREET AT ABOUT 15 MPH WHEN I NOTICED IT BECAME DIFFICULT TO STEER THE CAR. THE STEERING ASSIST WARNING LIGHT CAME ON. IT WAS NOW DIFFICULT TO MAKE TURNS. IT FELT LIKE MANUAL STEERING FROM THE 1960'S. THERE WAS NO WARNING; IT JUST HAPPENED. I TOOK THE FORD FOCUS TO MY MECHANIC. HE PLUGGED THE CAR INTO THE COMPUTER FOR A DIAGNOSTIC REPORT. HE FOUND NOTHING WRONG WITH IT. HE LOOSENED THE BATTERY CABLES AND MADE A FEW OTHER INSPECTIONS. THE STEERING ASSIST LIGHT WAS NO LONGER ON AND THE CAR RAN WELL. HAVING THE POWER STEERING GO OUT WITHOUT WARNING WAS SCARY. I'VE NEVER HAD THIS PROBLEM WITH ANY CAR. *TR

THE VEHICLE HAS BEEN VERY SLUGGISH SINCE DAY ONE OF THE LEASE. THE TRANSMISSION DOES NOT SEEM TO ENGAGE ACCORDINGLY. UPON ACCELERATION THE VEHICLE HESITATES AND/OR SPUTTERS, LURCHING FORWARD AND THEN HESITATING AGAIN. I HAVE HAD THE VEHICLE IN FOR SERVICE BY AN AUTHORIZED FORD DEALER A FEW MONTHS AGO BUT THE PROBLEMS STILL REMAIN. I PLAN ON TAKING THE VEHICLE IN AGAIN SINCE IT CONTINUES TO DISPLAY THE SAME ISSUES IT HAS SINCE THE DAY WE BEGAN OUR LEASE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER ON SIX SEPARATE OCCASIONS. THE MECHANIC STATED THAT THE TRANSMISSION WAS PERFORMING AS DESIGNED. THE TRANSMISSION WAS REPROGRAMMED FIVE TIMES; HOWEVER, THE FAILURE RECURRED AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

MONDAY JUNE 1ST AFTER CLEARING THE CODES FROM THE PREVIOUS INCIDENT 2 DAYS PRIOR AND TAKING A FEW SHORT DRIVES AROUND TOWN ON SUNDAY THE VEHICLE TRANSMISSION SEEMED TO BE OPERATING NORMALLY SO MONDAY I DROVE TO AUBURN AT 5 AM AND HAD NO ISSUES. COMING HOME AT ABOUT 1:30 IT STARTED TO EXHIBIT THE SAME SYMPTOMS FROM SATURDAY SO I GOT OFF THE FREEWAY AND WITHIN A FEW BLOCKS HAD INTERMITTENT NO POWER TO THE WHEELS, GIVING IT GAS JUST REVVED THE ENGINE, I MANAGED TO LIMP IT INTO A PARKING LOT WITH THE TRANSMISSION GOING IN AND OUT. HOOKING UP MY OBD2 COMPUTER I GOT THE FOLLOWING CODES: P2862, P2837, P2862 (AGAIN) AND P287B. I DID NOTICE ON BOTH DAYS IT FAILED THAT THE TRANSMISSION WOULD NOT GO INTO SPORT/MANUAL SHIFT MODE. I ATTEMPTED TO CLEAR THE CODES AND THE P2862 WOULD NOT CLEAR AFTER 3 ATTEMPTS SO I CALLED FORD ROADSIDE. LATE IN THE 3 HOUR WAIT FOR A TOW TRUCK THE CAR STARTED AND THE CODE SEEMED TO HAVE CLEARED, I WAS ABLE TO MOVE FORWARD AND REVERSE IN THE PARKING LOT. I BELIEVE THAT IT IS SOMEHOW TRIGGERED BY HIGHER TEMPERATURE DRIVES BUT NOT THAT HIGH, AND AT LEAST A 20-25 MILE DRIVE. SATURDAY IT WAS ABOUT 73 DEGREES WHEN IT FAILED AND MONDAY IT WAS IN THE HIGH 60S. WHEN I DROVE TO WORK MONDAY MORNING IT WAS IN THE LOW 50S. ALSO WHEN IT FAILED I COULD HEAR MECHANISM IN THE TRANSMISSION SEEMINGLY TRYING TO SHIFT LIKE THE NOISE A REGULAR MANUAL TRANSMISSION MAKES WHEN SHIFTING, (GEARS AND LEVER ACTUATORS). THEY HAVE NO IDEA WHEN FORD WILL BE PROVIDING CLUTCH PARTS LET ALONE

AUTOMATED MANUAL 6 SPEED TRANSMISSION HAS BEEN EXHIBITING CLUTCH SHUDDERING FOR AT LEAST 6 MONTHS, DEALER ORDERED NEW CLUTCHES 3 MONTHS AGO AND ARE STILL ON BACK ORDER. SATURDAY MAY 30TH 2015 WHILE PULLING AWAY FROM A STOP LIGHT MAKING A LEFT TURN AT APPROX 5-10 MPH THE RPM WENT TO AROUND 5000 LIKE THE CLUTCH WAS SLIPPING THEN STARTED SHIFTING EXTREMELY ROUGH AND RPM UP AND DOWN WHILE THE GAS PEDAL WAS HELD STEADY AT WHAT SHOULD HAVE BEEN A LOW RPM STATE OF NO MORE THAN 2000-3000 RPM. WHILE AT CITY SPEEDS GOING UP A LONG HILL IT SEEMED LIKE THE TRANSMISSION WAS STUCK IN 5TH OR 6TH GEAR AND WOULD NOT SHIFT EVEN IN SPORT MANUAL MODE AND BOGGED DOWN UNTIL FINALLY WITH THE GAS HELD DOWN IT JERKED VIOLENTLY AND DOWN SHIFTED. WHEN PARKING SEVERAL MILES LATER IT WOULD NOT GO INTO REVERSE. THIS WAS A MODERATELY WARM DAY OF ABOUT 75 DEGREES AFTER A 25 MILE FREEWAY DRIVE, THE ENGINE WAS NOT OVERHEATING AND THE OIL LEVEL WAS GOOD. THE NEXT MORNING MY DIAGNOSTIC COMPUTER (A CAN OBD2) DETECTED THE DTC CODES P2862 AND P2837 AND THE CAR IS APPARENTLY WORKING NORMALLY AFTER CLEARING THE CODES AND DRIVING AROUND THE BLOCK.

SAME COMPLAINT AS MANY OTHERS. SHIMMYS, SHAKES WHEN GOING INTO 2ND. NOT ALL THE TIME. SEEMS TO HAPPEN WHEN NOT ENOUGH EXCELLERATION. FROM A COMPLETE STOP.

TL-THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING FROM A COMPLETE STOP, THE TRANSMISSION SLIPPED FIRST GEAR AND THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE THE AUTOMATIC TRANSMISSION CLUTCH WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. JS

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

WE HAVE AN INTERMITTENT PROBLEM WITH THE ELECTRICAL POWER STEERING ON THE CAR. SOMETIMES WE START IT AND WE GET AN ERROR MESSAGE "ELECTRICAL POWER STEERING MALFUNCTION". WHEN WE TURN OFF THE CAR AND RESTART THE PROBLEM CLEARS ITSELF. LATELY IT HAS ADDED A NEW DIMENSION THAT CAUSES CONCERN. WHILE DRIVING THE ELECTRICAL STEERING GOES OUT WITH THE SAME WARNING. WE NEED TO MOVE TO SHOULDER. PUT IN PARK AND TURN OFF CAR AND RESTART TO CORRECT. TRIPS TO THE DEALER HAVE BEEN UNFRUITFUL AS THEY CAN'T DUPLICATE THE PROBLEM.