Page 32 of 43 · complaints 1,551–1,600 of 2,112

2013 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Oct 5, 201540,000 milesAZ

I HAVE HAD MY CAR IN A FORD DEALERSHIP TO BE REPAIRED FIVE TIMES. TWO INVOLVING RECALLS ON MY TRANSMISSION, DUE TO SHUTTERING AND HESITATION TO SHIFT WHILE DRIVING. I BELIEVE THIS VEHICLE IS HIGHLY UNSAFE SINCE I NEVER KNOW IF MY CAR WILL BE ABLE TO ACCELERATE PROPERLY WHILE CHANGING LANES. THIS HAPPENS MAINLY IN THE CITY STREETS WHEN BEING IN FIRST OR SECOND GEAR.

Engine
Filed Oct 1, 201528,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED WITHOUT WARNING. AFTER THREE ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

Power Train
Filed Sep 30, 2015MI

TRANSMISSION SURGES DURING ACCELERATION AND DECELERATION. ALMOST LIKE INSUFFICIENT FUEL BEING RECEIVED BY ENGINE. DEALER STATED THAT THIS IS DUE TO FORD "POWERSHIFT" TRANSMISSION AND NOT FUEL LINE. CAUSES CONCERN FOR SAFETY AND FUTURE PERFORMANCE AFTER MORE MILEAGE. THIS HAS EXISTED SINCE PURCHAS OF VEHICLE IN MAY 2013 AND STILL EXISTS NOW AFTER 11000 MILES.

Engine
Filed Sep 28, 2015616 milesMD

THE CAR MAKES HORRIBLE NOISES WHEN IN LOW A LOW SPEED. IT HESITATES. IT MAKES HORRIBLE CRUNCHING NOISES. IT HAS BEEN TO THE DEALER MANY TIMES. THEY ALWAYS SAY THAT THEY HEAR IT, BUT THAT IT IS NOT A PROBLEM. THE VEHICLE HAS STOPPED IN THE MIDDLE OF THE ROAD. NOW, IN SEPTEMBER 2015, I HAVE RECEIVED A SOFTWARE UPDATE PROGRAM 15B22 WHICH IS EXTENDING MY WARRANTY. FORD ALREADY AGREED TO EXTEND MY WARRANTY IN 2013 BECAUSE OF MY COMPLAINTS. HOWEVER, THAT DOCUMENTATION DOES NOT SHOW UP IN THE FORD OASIS SYSTEM, BUT MR. FORD'S OFFICE ASSURES ME THAT IF I SHOW THEM THE LETTER, IT WILL HONORED. I HAVE ALL OF THE BACK UP MATERIAL FROM 2013 INCLUDING PHONE LOGS. I BELIEVE THIS IS A SAFETY HAZARD THAT CAN ONLY BE CORRECTED WITH REPLACING THE ENTIRE TRANSMISSION AT NO COST TO THE CUSTOMER. I AM VERY AFRAID THE VEHICLE WILL STALL IN THE MIDDLE OF RUSHING TRAFFIC. IT HAS STALLED IN THE MIDDLE OF THE ROAD ALREADY. I MADE MR. FORD'S OFFICE AWARE OF THIS, ALSO. I WOULD NEVER PASS THIS CAR ONTO MY CHILD OR A RELATIVE, AND I WILL FEEL GUILTY WHEN I AM ABLE TO FINALLY TRADE IT IN AN BUY A NEW VEHICLE. THE CAR SHOULD NOT BE ON THE ROAD.

Electronic Stability Control (esc)
Filed Sep 25, 201535,400 milesMI

THE VEHICLE HAS STALLED MULTIPLE TIMES. IT HAS HAPPENS WHEN THE CLUTCH IS DEPRESSED. THE RPMS DROP DOWN BELOW 500 AND SOMETIMES THE ENGINE STALLS. SOMETIMES THE ENGINE WILL JUST WAIVER AT LOW RPMS AND REGAIN IDLE.THE CAR HAS ALSO STALLED AT HIGH SPEED ON THE FREEWAY, WITH TRAFFIC BACKED UP, I DEPRESSED THE CLUTCH, AND THE ENGINE STALLED.

Visibility/Wiper
Filed Sep 25, 201535,000 milesKY

2013 FORD FOCUS WINDSHIELD DEVELOPED BUBBLES AFFECTING DRIVER AND PASSENGER VISIBILITY. BUBBLES PRESENT IN A EVENLY DISTRIBUTED PATTERN THROUGHOUT THE WINDSHIELD. BUBBLES ARE ROUGHLY 2-5MM IN DIAMETER. THE PRESENCE OF THE BUBBLES COULD AFFECT DRIVER VISIBILITY, WHICH COULD HAVE A DETRIMENTAL EFFECT ON THE SAFE OPERATION OF THE VEHICLE.

Power Train
Filed Sep 25, 201534,000 milesGA

I HAVE A 2013 FORD FOCUS AND TWICE WITHIN THE LAST 30 DAYS THE TRANSMISSION HAS MALFUNCTIONED AT HIGHWAY SPEEDS ALMOST CAUSING AN ACCIDENT BOTH TIMES. THE CLUTCH WILL ENGAGE WHICH WILL DISCONNECT THE ENGINE FROM THE DRIVE-SHAFT. YOU HAVE NO POWER TO MOVE FORWARD AND THE CAR STARTS TO SLOW DOWN RAPIDLY. I HAD TO MANEUVER THE CAR TO THE FAR RIGHT HAND SIDE OF THE ROAD BOTH TIMES. ONCE I HAD STOP, THE FOCUS WOULD WORK IN ONLY FIRST AND SECOND GEAR. IF YOU TRIED TO GET THE CAR TO GO INTO A HIGHER GEAR THE CLUTCH WOULD ENGAGE PREVENTING YOU TO MOVE FORWARD. THE FIRST TIME I HAD THE FOCUS REPAIRED, THE DEALERSHIP STATED THAT IT WAS A DEFECT IN THE SOFTWARE PROGRAM AND REPLACED THE ORIGINAL WITH A NEW SOFTWARE PROGRAM. UPON PICKING UP MY FOCUS AFTER THE FIRST REPAIRS, I ASKED THE FORD SERVICE REPRESENTATIVE, WILL THIS FIX THE PROBLEM? HE WOULD NOT TELL ME THE CAR WAS FIXED, ONLY THAT THE REPAIRS WERE MADE TO FORDS SPECIFICATIONS. LESS THAN 30 DAYS LATER WHILE TRAVELING HOME ON THE INTERSTATE AT HIGHWAY SPEEDS, MY FOCUSS TRANSMISSION ONCE AGAIN MALFUNCTIONED WITH THE CLUTCH ENGAGING CAUSING THE CAR TO SLOW DOWN. ONCE AGAIN I HAD TO PULL OVER TO THE RIGHT SIDE OF THE ROAD THROUGH THREE LANES OF RUSH HOUR TRAFFIC. THE SECOND TIME THE DEALER SHIP REPAIRED THE FOCUS; THEY STATED THAT THEY REPLACED THE COMPUTER AND THE SOFTWARE. WHEN I ASKED FOR THE SECOND TIME IS THE CAR IS FIXED, THEY WOULD NOT SAY THAT THE CARS TRANSMISSION WILL NOT MALFUNCTION AGAIN. WE I TOOK THE CAR BACK FOR THE SEC

Power Train
Filed Sep 25, 2015SC

ON JULY 17, 2013, I BOUGHT A 2013 FORD FOCUS FROM THE FORD DEALER IN MY AREA. ON JULY 18, 2013, I TOOK THE CAR INTO THE FORD DEALER, BECAUSE AS I ACCELERATED FROM EVERY STOP, AND FROM SOME LEFT AND RIGHT TURNS, THE TRANSMISSION PRODUCED VERY LOUD GRINDING NOISES AS THE GEARS SHIFTED AND THE CAR WOULD JERK OR SHUDDER. AT THIS TIME THE TRANSMISSION WAS REPROGRAMMED PER TSB 14 0047. HAVING OWNED THE CAR FOR ONE DAY, IT WAS A SHOCKING REVELATION TO BE TOLD THAT THE CARS BEHAVIOR WAS TYPICAL FOR MY PARTICULAR MAKE AND MODEL. I WAS TOLD IT WAS NOT A SAFETY ISSUE AND THAT I COULD BRING IT BACK WHENEVER I FELT IT NECESSARY. ON SEPTEMBER 16, 2014, I TOOK THE CAR BACK TO THE FORD DEALER WITH THE SAME COMPLAINTS. THE WORK DONE AT THIS TIME AS WRITTEN ON THE INVOICE WAS AS FOLLOWS: PROGRAMMED PCM AND TCM ROAD TESTED RESET TRANSMISSION STRATEGY. I WAS REASSURED, YET AGAIN, THAT THESE CAR BEHAVIORS WERE CHARACTERISTIC OF THE 2013 FOCUS AND THAT I NEED NOT WORRY ABOUT SAFETY FOR MYSELF AND OTHERS. ALTHOUGH THE REPROGRAMMING MADE A POSITIVE DIFFERENCE, MY CAR HAS NEVER BEEN WITHOUT SOME GEAR GRINDING, SKIPPING, AND SHUDDERING ON ACCELERATION AND DURING SLOW L AND R TURNS. I HAVE NOT RETURNED FOR SERVICE BECAUSE I WAS ASSURED IT WAS NOT A SAFETY ISSUE. ESSENTIALLY, I LEARNED TO LIVE WITH IT. ON SEPTEMBER 22, 2015, I RECEIVED A LETTER FROM FORD MOTOR COMPANY NOTIFYING ME THEY WERE PROVIDING A SOFTWARE UPDATE PROGRAM 15B22 FOR THE TRANSMISSION CONTROL MODULE AND CUSTOMER SATISFACTION PROGRAM14M

Unknown or Other
Filed Sep 23, 201527,292 milesPA

CAR JERKS WHEN ACCELERATING. AFTER BEING STOPPED AND STEPPING ON THE GAS, CAR FEELS LIKE IT IS GOING TO STALL OUT TO THE POINT WHEN IT BEGINS TO MOVE AGAIN IT JERKS YOU BACK IN THE SEAT. MAKES A LOUD GRINDING NOISE UNDER THE HOOD. ALSO, WHEN TURNING THE KEY TO START THE VEHICLE, IT IS HESITANT TO START. CAR SHAKES AND DOES NOT DRIVE AT AN EVEN PACE UNLESS ON THE HIGHWAY AT OR ABOVE 40 MPH. BEEN TO THE DEALER NUMEROUS TIMES ABOUT THESE PROBLEMS, ALL TO WHICH THEY HAVE NO ANSWERS FOR.

Power Train
Filed Sep 23, 201537,000 milesMD

WHILE DRIVING MY 2013 FORD FOCUS ST MY MANUAL TRANSMISSION'S FOURTH GEAR FAILED AFTER I HEARD A CLUNKING SOUND COMING FROM THE TRANSMISSION DURING LIGHT ACCELERATION. THEN THREE DAYS LATER MY THIRD GEAR FAILED TO ENGAGE AS WELL. CURRENTLY I AM ON MY SECOND GETRAG SIX-SPEED TRANSMISSION AFTER MY FIRST ONE'S SECOND GEAR FAILED AT 19K MILES IN A SIMILAR FASHION.

Power Train
Filed Sep 22, 2015MI

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE TRAVELING 25 MPH, THE TRANSMISSION FELL OUT FROM UNDER THE VEHICLE WHICH CAUSED THE CONTACT TO STOP IMMEDIATELY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MOUNT FAILED AND NEEDED TO BE RE-MOUNTED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Unknown or Other
Filed Sep 22, 20156,000 milesMA

THE TRANSMISSION ON THIS VEHICLE HAS LET GO FOUR TIMES. ONE OF THOSE INCIDENTS OCCURRED 24 HOURS AFTER THE MOST RECENT REPLACEMENT (LAST WEEK). THE CAR FAILS TO SHIFT, SLOWS DOWN OR STOPS WHILE DRIVING OR ROLLS WHILE THE CAR IS AT A COMPLETE STOP. THE CAR ALSO FAILS TO REACH SPEEDS QUICKLY AND REQUIRES A LOT OF PRESSURE AND FORCE TO GET THE CAR EVEN UP TO 30 MILES AN HOUR MAKING IT EXTREMELY DIFFICULT AND DANGEROUS WHILE DRIVING ON HIGHWAYS, ON-RAMPS AND EVEN GOING AFTER STOPPING AT A STOP SIGN OR STOP LIGHT.

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Sep 22, 201528,968 milesIN

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PCM AND TCM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,968.

Power Train
Filed Sep 17, 2015IL

WHEN ACCELERATING THE CAR FROM A STOP, THE CAR WILL SHUDDER OFTEN SIGNIFICANTLY MAKING IT DIFFICULT TO MOVE THE VEHICLE. THIS HAPPENS EVERY TIME. HAVE CONTACTED FORD AND HAD THE ECU UPDATED. THIS HAS NOT HELPED. FORD SAYS THEY WILL REPLACE THE CLUTCH AS IT IS LEAKING FLUID (ON BACK ORDER FOR MONTHS) BUT THEY HAVE NOT STATED THAT IT WILL FIX THE PROBLEM

Power Train
Filed Sep 17, 201548,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND WOULD NOT ACCELERATE OVER 45 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

Fuel/Propulsion System
Filed Sep 17, 201560,082 milesCO

I WAS DRIVING IN TOWN, HAD NOT HAD ANY INDICATION PREVIOUS TO THIS THAT THERE WAS ANYTHING WRONG WITH MY CAR. AS I WAS AT AN INTERSECTION, PULLING AWAY FROM A FULL STOP, THE CAR JUST QUIT. 100% WOULD NOT MOVE ANOTHER INCH EVEN WITH COAXING ETC. AFTER TRYING TO START THE CAR A FEW MORE TIMES I REALIZED IT WAS NOT GOING TO START AGAIN AND GOT IT TOWED. THE FUEL PUMP WAS REPLACED. THE WAY THE CAR STOPPED MADE THE SITUATION DANGEROUS. SUDDEN AND WITHOUT WARNING. I PUT THIS HERE, IN CASE IT BECOMES A PATTERN WITH THIS VEHICLE.

Power Train
Filed Sep 15, 201555,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 60 MPH. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CONTINUE TO TRY TO REMEDY THE ISSUE UNTIL THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT PROVIDED.

Steering
Filed Sep 14, 2015GA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE REVERSING AT A LOW SPEED, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Unknown or Other
Filed Sep 14, 201550 milesGA

THE SAME WEEK I PURCHASED MY NEW FORD FOCUS, THE TRANSMISSION STARTED TO SHUDDER UPON ACCELERATION BUT IT WASNT EVERY TIME I DROVE IT. IT WOULD DO IT FOR A DAY OR TWO THEN STOP FOR SEVERAL WEEKS OR EVEN MONTHS. THEN IT STARTED DOING IT EVERY TIME I DROVE IT.. I CONTACTED FORD, TOOK IT IN AND THEY TOLD ME THEY FIXED IT. IT APPEARED TO BE FIXED FOR A WHILE THEN STARTED DOING THE SAME THING AGAIN. ONCE AGAIN, I TOOK IT BACK TO FORD, WAS TOLD THEY WERE HAVING TRANSMISSION PROBLEMS WITH THAT YEAR AND ONCE AGAIN I WAS ASSURED IT WAS FIXED. I HAVE TAKEN IT BACK 4 OR 5 TIMES NOW FOR THE SAME PROBLEM AND EACH TIME HAVE BEEN TOLD FORD HAS FOUND A NEW WAY TO CORRECT THE PROBLEM. THE LAST TIME I HAD IT IN WAS AUGUST,7,2015. I WAS TOLD ONCE AGAIN THAT THERE WAS A NEW FIX FOR THE PROBLEM AND THAT IT WAS FIXED. WITHIN A COUPLE OF DAYS IT STARTED SHUDDERING AGAIN. ITS DOING JUST LIKE ALWAYS . STARTS OUT JUST EVERY NOW AND THEN AND THEN GETS TO BE CONSTANT. I HAVE NOTICED A DIFFERENT PROBLEM ALSO. SOMETIMES THE TRANSMISSION SEEMS TO WANT TO KEEP GOING WHEN I AM TRYING TO SLOW DOWN OR COME TO A STOP IT SEEMS TO STICK. ITS VERY SCARY. I AM ACTUALLY CONCERNED FOR MY SAFETY AT THIS POINT.

Power Train
Filed Sep 14, 201516,000 milesWI

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE'S SPEED REDUCED INDEPENDENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE CLUTCH, THE TRANSMISSION WAS REMOVED AND SEALED BECAUSE OF A LEAK, AND THE COMPUTER WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

Electrical System
Filed Sep 9, 2015WV

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS UPHILL OR ON AN INCLINE, THE TRANSMISSION HESITATED AS IF THE VEHICLE WOULD STALL. THE VEHICLE WAS INCLUDED IN A MANUFACTURER'S RECALL RELATED TO THE FAILURE; HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Steering
Filed Sep 8, 201565,000 milesMS

MY 16 YEAR OLD DAUGHTERS CAR. SHE CALLED ME TO TELL ME THE STEERING CONTROL WOULD NO LONGER WORK AND COULD BARELY CONTROL THE DIRECTION OF THE CAR. THIS OCCURRED WHILE THE CAR WAS IN OPERATION AND BEING DRIVEN DOWN A HIGHWAY I ADVISED HER TO PULL OVER AND GIVE ME HER LOCATION. WHEN I GOT THE CAR, I VERIFIED THAT STEERING WAS EXTREMELY DIFFICULT. I CHECKED THE TILT AND TELESCOPING STEERING AND HAD NO EFFECT. I THEN CHECKED FOR FLUID, DOES NOT EXIST. LASTLY, I TURNED THE CAR OFF AND THEN RE STARTED. AT RESTART, THE ELECTRIC POWER STEERING THEN WORKED PROPERLY. I THEN REPORTED TO MY LOCAL FORD DEALERSHIP. THEY CHECKED TO SEE IF ANY RECALLS EXISTED FOR THE REPORTED PROBLEM AND WAS ADVISED THAT NONE EXISTED. THE DEALERSHIP THEN TOLD ME THAT IF I HAD ANY FUTURE PROBLEMS TO LET THEM KNOW.

Steering
Filed Sep 8, 201555,000 milesMS

MY 16 YEAR OLD DAUGHTERS CAR. SHE CALLED ME TO TELL ME THE STEERING CONTROL WOULD NO LONGER WORK AND COULD BARELY CONTROL THE DIRECTION OF THE CAR. THIS OCCURRED WHILE THE CAR WAS IN OPERATION AND BEING DRIVEN DOWN A HIGHWAY I ADVISED HER TO PULL OVER AND GIVE ME HER LOCATION. WHEN I GOT THE CAR, I VERIFIED THAT STEERING WAS EXTREMELY DIFFICULT. I CHECKED THE TILT AND TELESCOPING STEERING AND HAD NO EFFECT. I THEN CHECKED FOR FLUID, DOES NOT EXIST. LASTLY, I TURNED THE CAR OFF AND THEN RE STARTED. AT RESTART, THE ELECTRIC POWER STEERING THEN WORKED PROPERLY. I THEN REPORTED TO MY LOCAL FORD DEALERSHIP. THEY CHECKED TO SEE IF ANY RECALLS EXISTED FOR THE REPORTED PROBLEM AND WAS ADVISED THAT NONE EXISTED. THE DEALERSHIP THEN TOLD ME THAT IF I HAD ANY FUTURE PROBLEMS TO LET THEM KNOW.

Power Train
Filed Sep 7, 201528,822 milesCA

ON SEPTEMBER 2ND WHILE DRIVING TO WORK NEAR THE EXIT OF THE 22 FWY EASTBOUND THE VEHICLE STARTED JERKING AND JOLTING SEVERELY WITH LOSS OF POWER. I WAS ABLE TO EXIT AND MANAGED TO DRIVE IN TO THE WORK PARKING LOT. THE CAR WAS TOWED TO THE NEAREST FORD DEALERSHIP. HERE IS THE REPORT FROM THE DEALERSHIP: 15822 TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE W. WHEN I BOUGHT THIS VEHICLE BRAND NEW I TOLD CARUSO FORD IN LONG BEACH CA NOT LONG AFTER THAT CAR JERKS AND JOLTS THEN HESITATES, AND EVERY TIME I TOOK THE VEHICLE IN FOR MAINTENANCE THAT THE VEHICLE HESITATES, JOLTS AND JERKS AT TIMES WHILE DRIVING. THEY KEPT TELLING ME NOTHING WAS WRONG. THIS CAR HAS HAD A DEFECTIVE TCM MODULE SINCE THE DAY I BOUGHT IT. ON SEPTEMBER 2ND MY LIFE WAS ENDANGERED ON THE FWY DUE TO NEGLIGENCE BY BOTH FORD MOTOR COMPANY AND CARUSO FORD DEALERSHIP. THEY KNOW THAT THERE IS A DEFECTIVE PROBLEM. I HAVE READ OTHER COMPLAINTS ON HERE. I BLAME CARUSO FORD MORE ON THIS PROBLEM BECAUSE THEY HAVE FAILED TO LISTEN TO ME AND FAIL TO DO A PROPER INTERNAL CHECK WHICH PUT MY LIFE AT RISK. THE CAR HAS BEEN REPAIRED BY THE OTHER DEALERSHIP NEAR MY WORK WHERE IT WAS TOWED AT. I STILL DON'T KNOW IF THERE COULD BE A MORE SERIOUS PROBLEM WITHIN THE POWER TRAIN SYSTEM LATER ON..

Unknown or Other
Filed Sep 5, 201539,000 milesVA

DRIVING TO WORK TO THE PENTAGON, WENT TO ACCELERATE AND THE VEHICLE SLIPPED THEN STUTTERED BEFORE MOVING UP A NOTCH. THE CHECK ENGINE LIGHT CAME ON. I BROUGHT IT INTO SERVICE. THEY LET ME KNOW THAT THIS IS A KNOWN ISSUE AND THE VEHICLE NEEDED TO RELEARN MY DRIVING HABITS. THEY KEPT THE VEHICLE FOR ALMOST WEEK. WHILE DRIVING TO WORK AND HOME ON 10 DAYS LATER THE ISSUE RE-OCCURRED. DRIVING IN DC ON A HIGHWAYS IS EXTREMELY HAZARDOUS AND DANGEROUS FOR ALL ON THE ROAD. IT WAS A GOOD THING THAT I WAS BY MYSELF AND NOT MY WHOLE FAMILY IN THE CAR.

Electrical System
Filed Sep 4, 201560,000 milesIL

DRIVING ON I80 WEST BOUND AND MY RPMS SHOT UP TO 5,000/6,000. I PROCEEDED TO TAKE MY FOOT OFF THE GAS TO LET THE TRANSMISSION CATCH, HOWEVER, WHEN I PUT MY FOOT BACK ON THE GAS MY RPMS SHOT UP AGAIN. MY TRANSMISSION HAD COMPLETELY DIED. I HAD NO ABILITY TO MOVE FORWARD. I MANAGED TO MAKE IT TO THE RIGHT HAND SHOULDER FROM THE LEFT LANE. I SHUT MY CAR OFF ONCE I REACHED THE SHOULDER TO SEE IF THAT WOULD HELP THE PROBLEM. WHEN I TRIED TO START MY CAR IT WOULD NOT TURN ON. I HAD DASHBOARD LIGHTS BUT THE CAR WOULD NOT START. MY CAR WAS STILL SAYING IT WAS IN DRIVE WHEN IT WAS IN PARK. MY CAR ENDED UP BEING TOWED TO FORD AND THEY TOLD ME I NEEDED A NEW TRANSMISSION CONTROL MODULE AND THAT THEY HAVE HAD SEVERAL FOCUSES COME IN WITH THIS PROBLEM IN THE LAST TWO TO THREE WEEKS, SO THEY ARE NOW KEEPING THIS PART STOCKED. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION GIVEN THAT I80 IS A VERY BUSY EXPRESSWAY AND MY CAR DIED WHILE I WAS DRIVING IT.

Power Train
Filed Sep 4, 201548,000 milesTX

WAS TAKING OFF FROM A STOP LIGH, VEHICLE SHUDDERED ENHINE LIGHT CAME ON AND CAR SLIPPED INTO NEUTRAL ON ITS OWN. HAS HAPPENED MULTIPLE TIMES

Power TrainCrash
Filed Sep 3, 201517,003 milesMD

STOPPED IN STOP-AND-GO TRAFFIC ON A MAJOR HIGHWAY, WHEN I ATTEMPTED TO ACCELERATE AGAIN THE VEHICLE FLASHED A WARNING WHICH SAID "HILL START ASSIST NOT AVAILABLE" AND THE ENGINE DIED COMPLETELY. I LOST ALL POWER TO THE WHEELS AND LOST POWER STEERING, WAS ABLE TO COAST TO THE SHOULDER, WHERE THE CAR WOULD NOT START. ALL WARNING LIGHTS APPEARED TO COME ON, INCLUDING SEATBELT, CHECK ENGINE, TRACTION CONTROL, ETC. THE CAR INDICATED IT WAS IN "DRIVE", IN SPITE OF THE FACT THAT I HAD THE GEARSHIFT IN PARK. IT WOULD NOT SHIFT GEARS OR ALLOW ME TO START THE ENGINE. AFTER SITTING FOR 30-40 MINUTES WAITING FOR A TOW TRUCK, THE CAR SUDDENLY APPEARED TO FUNCTION NORMALLY. I DROVE HOME, AND 10 MINUTES LATER, WHILE PARALLEL PARKING, THE INCIDENT OCCURRED AGAIN: BACKING INTO A PARKING SPACE AND ATTEMPTING TO PULL BACK OUT, GOING UPHILL, THE EXACT SAME SEQUENCE OF EVENTS OCCURRED ("HILL START ASSIST NOT AVAILABLE", LOSS OF POWER AND STEERING). THIS TIME THE VEHICLE COASTED BACKWARDS INTO ANOTHER CAR. NO INJURIES OR DAMAGE. THE 2013 FORD FOCUS CANNOT BE TRUSTED TO BE DRIVEN ON THE HIGHWAY. I HAVE READ MANY REPORTS ONLINE OF OTHER DRIVERS HAVING IDENTICAL OR VERY SIMILAR ISSUES WITH HILL START ASSIST/TRANSMISSION/TRACTION CONTROL ERRORS, LOSS OF POWER, LOSS OF POWER STEERING, AND INABILITY TO SHIFT GEARS OR RESTART THE CAR, WITH THIS ERROR SOMETIMES HAPPENING *WHILE DRIVING AT HIGHWAY SPEEDS* RESULTING IN LOSS OF CONTROL OF THE VEHICLE. I DO NOT FEEL SAFE DRIVING THIS CAR. I FEEL LESS SAFE KNO

Power Train
Filed Sep 3, 201552,725 milesCA

I JUST PURCHASED A 2013 FORD FOCUS THREE DAYS AGO. TODAY AS I WAS DRIVING, I NOTICED THAT WHEN I COME TO COMPLETE STOP WHILE DRIVING, THE TRANSMISSION FEELS LIKE IT JERKS AND THE ACCELERATION FEELS SLOW. AFTER DOING RESEARCH I SEEN THOUSANDS OF BUYERS OF THE SAME VEHICLE COMPLAINING ABOUT THE SAME PROBLEMS I AM. I REALLY NEED SOME HELP AS TO WHAT DIRECTION TO GO IN. I AM A SINGLE MOTHER OF A 7 YEAR OLD DAUGHTER AND I USED ALL MY MONEY TO PURCHASE A RELIABLE CAR AND NOW I AM DEALING WITH THESE ISSUES. THE CAR IS FAIRLY NEW SO IT SHOULD BE SAFE TO SAY THAT IT SHOULD NOT BE HAVING DEFECTIVE TRANSMISSION PROBLEMS, THIS IS VERY DANGEROUS. UNFORTUNATELY FORD ISN'T PRESSING THE ISSUE TOWARDS HELPING BUYERS WITH THESE ISSUES. PLEASE HELP AND PRESS A SERIOUS ISSUE WITH RECALLING THIS VEHICLE. I REPRESENT MANY PEOPLE WHO ARE UPSET AFTER BUYING THIS VEHICLE. THANK YOU. *TR

Engine
Filed Sep 2, 201549,000 milesCT

I WAS IN HEAVY TRAFFIC, STOP AND START, AND WHEN I RE-ACCELERATED AFTER GOING VERY SLOWLY THE CAR DID NOT GO AND THEN IT JUST DIED. I TURNED CAR OFF, GOT IT STARTED WITHIN 200 YARDS IT DIED AGAIN. I ONCE AGAIN TURNED CAR OFF, RESTARTED IT AND WAS ABLE TO PULL OFF THE ROAD. IN THE MEANTIME, PEOPLE BEHIND ME WERE HONKING WILDLY. LUCKILY, NO ONE REAR ENDED ME. I WAS ABLE TO GET CAR TO MY MECHANIC WHO TOLD ME THE FORD PEOPLE NEEDED TO LOOK AT IT. THIS MORNING THE CAR WAS TOWED AS IT NOW DOES NOT EVEN TURN ON. FORD PEOPLE SAID THEY HAD NO IDEA WHAT IT COULD BE. IF I HAD BEEN ON A HIGHWAY IN STOP AND GO TRAFFIC LIKE THAT I MIGHT HAVE BEEN SERIOUSLY HURT. FORD SEEMS TO BE UNAWARE OF ANY PROBLEMS. I THINK THIS IS SOMETHING THEY SHOULD INVESTIGATE.

Electrical System
Filed Aug 28, 201580,000 milesFL

I WAS DRIVING THROUGH TOWN,A FEW SECONDS AFTER TAKING OFF FROM THE TRAFFIC LIGHT THE LIGHT WENT OUT AROUND MY D GEAR AND THE CAR SLIPPED INTO NEUTRAL,I PUT THE SHIFTER INTO DRIVE WHERE IT LOCKED UP,I TURNED THE IGNITION SWITH OFF AND A MINUTE LATER TURNED THE CAR BACK ON,THE GEAR LIGHT REAPPEARED AND I DROVE IT ANOTHER MINUTE TILL IT HAPPENED AGAIN ,I WAS ABLE TO GET TO A PARKING LOT DOING THIS OVER AND OVER AGAIN.THE CAR HAS BEEN IN THE SHOP FOR ONE MONTH NOW AND CANT SEEMED TO BE FIXED,,I COULD HAVE BEEN KILLED IF I HAD BEEN ON A MAJOR HIGHWAY..THE ENGINE DOES NOT SEEM TO BE AFFECTED BY THIS PROBLEM...

Power Train
Filed Aug 25, 201517,000 milesNJ

I HAVE BROUGHT THE CAR TO THE DEALERSHIP FOR MULTIPLE (4) TRANSMISSION ISSUES OVER THE PAST YEAR. THE CAR HAS 25000 MILES ON IT. THE LAST TIME WAS JULY 17, 2015. WHEN I PICKED UP THE CAR I WAS TOLD IT NEEDED A NEW CLUTCH BUT WAS OKAY TO DRIVE. I WAS TOLD THE CLUTCH WAS BACK ORDERED 4 TO 8 WEEKS BUT THE CAR WAS OKAY TO DRIVE IN ITS PRESENT STATE. THE CAR CONTINUED TO STUTTER AT LOW SPEEDS BUT I WAS TOLD THIS WAS NORMAL FOR THIS TRANSMISSION. ON JULY 31ST THE CAR BEGAN TO STUTTER HARSHLY AND THEN COMPLETELY STALLED OUT IN TRAFFIC IN THE MIDDLE OF THE ROAD. THE ON BOARD COMPUTER INDICATED A TRANSMISSION FAILURE. A SECOND FORD DEALERSHIP SAID THEY REPAIRED THE TRANSMISSION BUT NOT THE CLUTCH THAT WAS PREVIOUSLY INDICATED. THEY ALSO SAID THE CAR WAS SAFE TO DRIVE. IT IS NOT. IT STUTTERS HARSHLY AND CAN'T BE DEPENDED ON TO MERGE INTO TRAFFIC SAFELY. AS OF TODAY, IT SITS IN MY DRIVEWAY WAITING FOR A NEW CLUTCH. I DON'T KNOW IF IT WILL FINALLY BE REPAIRED OR IF THE PROBLEM WILL RETURN. IN MY OPINION THIS CAR IS NOT SAFE AND THE POTENTIAL EXISTS FOR SOMEONE TO GET SERIOUSLY HURT OR EVEN KILLED. I KNOW OF TWO OTHER OWNERS OF THESE VEHICLES (FOCUS). BOTH ARE HAVING THE EXACT SAME PROBLEM. ONE OF WHICH IS HAVING HER TRANSMISSION REPAIRED FOR THE THIRD TIME TODAY. THIS IS A SAFETY ISSUE.

Power Train
Filed Aug 25, 201520,000 milesTX

SHUDDERING, JOLTING, LURCHING, GRINDING OF THE TRANSMISSION BETWEEN 1ST AND 2ND GEAR. THIS HAD BEEN THE MAIN ISSUE, I WENT TO FORD 6 TIMES FOR THIS AND IT STILL HAS ISSUES. MOST RECENTLY, MY CAR WOULDN'T GO INTO 2ND GEAR AND WOULD REV VERY HIGH AND THEN SLAMS INTO GEAR & HAS A VERY INTENSE LURCH FORWARD. IT HAS DONE THIS IN INTERSECTIONS AND PULLING OUT ONTO BUS HIGHWAYS. I WENT TO THE LOCAL AUTO PARTS STORE AS THE CHECK ENGINE LIGHT WAS ON. THE ERROR CODE THEY RECEIVED WAS "P0902 CLUTCH ACTUATOR CIRCUIT LOW".

Power Train
Filed Aug 24, 201540,000 milesMN

CAR SHAKES AND HESITATES WHILE TRYING TO ACCELERATE. SEEMS LIKE CLUTCH OR TRANSMISSION SLIPPAGE. THERE IS ALSO SOME TYPE OF VIBRATING/RATTLING NOISE AT THE SAME TIME. ONCE THE CAR SHIFTS PAST 2ND GEAR IT SEEMS TO BE BETTER. BOUGHT THE CAR WITH 35000 MILES AND DIDN'T NOTICE IT RIGHT AWAY. SLOWLY HAS GOTTEN WORSE AND THE CAR NOW HAS 56000 MILES. SOMETHING IS NOT RIGHT.

Power Train
Filed Aug 24, 2015AZ

I WAS DRIVING APPROXIMATELY 40 MPH YESTERDAY WHEN ALL OF A SUDDEN THE CAR STARTED DE-ACCELERATING AND CAME TO A COMPLETE STOP ON THE ROAD. FORTUNATELY I WAS IN THE FAR RIGHT LANE AND WAS ABLE TO PULL INTO THE MEDIAN. THE CAR WAS STILL ON AND ALL OF THE OTHER POWER WAS ON BUT WHEN I PUSHED THE GAS, NOTHING WAS HAPPENING. I HAD AN ERROR LIGHT POP UP THAT SAID "PARKING ASSIST NOT AVAILABLE" AND THEN ANOTHER ONE ABOUT "HILL ASSISTANCE" OR SOMETHING LIKE THAT. I HAD NOT ATTEMPTED TO USE EITHER OF THOSE FUNCTIONS. I TURNED OFF THE CAR FOR A FEW MINUTES. WHEN I TURNED IT BACK ON A BIT LATER I WAS ABLE TO GO ANOTHER MILE BACK TOWARDS HOME AND THEN THE SAME THING HAPPENED AGAIN. LUCKILY I WAS CLOSE TO HOME SO I WAITED AGAIN AND WAS ABLE TO MAKE IT HOME. I BROUGHT IT TO THE DEALERSHIP THIS MORNING (HAD TO STOP TWICE ON THE WAY HERE FOR THE SAME REASONS AS YESTERDAY). THEY SAID THE TRANSMISSION MODULE HAS TO BE REPLACED. I ASKED IF THIS WAS A KNOWN ISSUE AND THE SERVICE PERSON SAID YES, IT IS AND THAT SOME PEOPLE RECEIVED RECALL LETTERS. I DID NOT RECEIVE ONE. IT'S GOING TO TAKE ABOUT A WEEK TO FIX AND IS COVERED UNDER WARRANTY. APPARENTLY FORD IS EXTENDING THE WARRANTY TO 100K BUT I HAVEN'T SEEN THAT IN WRITING YET. THIS IS INCREDIBLY FRUSTRATING AND SCARY. THIS CAR IS ONLY 2.5 YEARS OLD! WHEN I LOOKED IT UP ONLINE AND SAW THAT THERE IS A CLASS ACTION SUIT, I WAS SHOCKED AND DISMAYED. I'M WORRIED I'LL CONTINUE TO HAVE PROBLEMS AND THAT IT WILL HAVE NO RESALE VALUE.

Air BagsCrash1 injured
Filed Aug 21, 201543,000 milesVT

LAST NIGHT I HIT A DEER GOING 70 MILES PER HR. ON THE HIGHWAY. MY LEG AIRBAGS DEPLOYED BUT MY STEERING WHEEL DID NOT ONLY THE CLIPS CAME OUT. DUE TO KNEE AIRBAGS I HAVE HUGE BRUISES ON BOTH LEGS. I FEEL THAT THE STEERING WHEEL HAS A DEFECTIVE AIRBAG SINCE IT DID NOT DEPLOY. IF I HAD HIT A TREE INSTEAD OF A DEER ITS POSSIBLE I WOULD NOT BE HERE TO FILE THIS IT DID NOT PROTECT ME AT ALL.

Power Train
Filed Aug 20, 2015AZ

BRIEF DESCRIPTION OF THE PROBLEM, DRIVING THE CAR HOME FROM WORK THE ENGINE REVVED UP AND ALERT FLASHED SAYING THE STABILIZER CONTROL HAD A PROBLEM, THEN ANOTHER LIGHT FLASHED WITH AN EXCLAMATION MARK. THE ENGINE REVVED AND IT PICKED UP SPEED. I WAS ABLE TO STOP IT ON THE SHOULDER OF THE ROAD. TURNED THE ENGINE OFF AND PUT IT IN PARK. THE SHIFT LEVER WAS IN PARK BUT THE DISPLAY SAID I WAS STILL IN DRIVE. THE CAR WOULD NOT RE-START. I HAD THE CALL EMERGENCY ROAD SERVICE TO HAVE THE CAR TOWED BACK TO THE DEALERSHIP. I HAD JUST PURCHASED THE CAR THREE WEEKS EARLIER ON JULY 22, 2015. WAITED TWO HOURS IN 100+ DEGREE HEAT FOR THE TOW TRUCK TO ARRIVE. THE DEALERSHIP STATES IT WAS THE TCM (TRANSMISSION CONTROL MODULE) THAT CAUSED THE PROBLEM. IN RESEARCHING THE CARS HISTORY I FOUND OUT THE CAR HAS HAD THIS SAME PROBLEM 3 TIMES. IT'S ONLY TWO YEARS OLD WITH 42,000 MILES ON IT. THIS IS DEFECTIVE AND SHOULD BE RECALLED. I STILL DON'T HAVE MY CAR BACK, (IT'S BEEN 10 DAYS NOW). I FEEL THIS IS A DANGEROUS VEHICLE AND I WOULD PREFER TO HAVE THE PROBLEM RESOLVED NOT JUST CONSTANTLY REPAIRED FOR THE SAME PROBLEM. IT'S NOT SAFE TO DRIVE, THIS PROBLEM CAN RE-OCCUR AT ANY GIVEN TIME.

Power Train
Filed Aug 19, 20155,000 milesMI

MY 2013 FORD FOCUS HAS BEEN IN THE SHOP 4 TIMES, ONE OF WHICH TOOK OVER MONTH TO GET THE PART. MY TRANSMISSION IS CLEARLY FAULTY AND WHENEVER I ACCELERATE TO 20MPH OR 45MPH MY TRANSMISSION ISN'T PROPERLY SHIFTING. ON 8/18 MY TRANSMISSION FELT LIKE IT WAS GOING TO DROP OUT WHILE I WAS ON THE HIGHWAY IN MICHIGAN. THIS IS AFTER JUST RECEIVING MY VEHICLE BACK FROM FORD SERVICE WITHIN THE LAST 7 DAYS. I DON'T FEEL SAFE DRIVING THIS VEHICLE AT HIGH SPEEDS WITH A FAULTY TRANSMISSION.

Engine
Filed Aug 19, 201535,714 milesGA

BOUGHT THIS VEHICLE USED WITH 34,869 MILES ON JULY 8, 2015. AFTER HAVING FOR ABOUT A WEEK, NOTICED SHAKING, GRINDING NOISES, SEEMS TO BE "MISSING" IN THE TRANSMISSION. TOOK TO DEALER ON 7/21/2015 AND THE REPROGRAMMED THE TCM. VEHICLE STILL MADE SAME ISSUES SO I TOOK TO A DIFFERENT FORD DEALER 7/27/2015 AND THEY DID THE SAME THING. ON 8/13/15 THE VEHICLE WOULD NOT START. ROADSIDE ASSISTANCE CAME OUT AND JUMPED THE VEHICLE TO START AND "FAULTY TRANSMISSION FAILURE" APPEARED ON THE DASH SCREEN. I ATTEMPTED TO TAKE THE CAR TO THE DEALER BUT THE VEHICLE WOULD NOT GO INTO REVERSE OR DRIVE. CALLED TOW TRUCK TO TAKE TO FORD DEALER THAT SAME DAY. THE NEXT DAY THEY CLAIMED IT NEEDED A NEW TRANSMISSION CONTROL MODULE. AS OF TODAY, 8/19/2015 - THE CAR IS STILL NOT FIXED AND IS STILL IN THEIR SHOP.

Power Train
Filed Aug 18, 201564,000 milesMN

I HAVE BEEN HAVING CONTINUOUS AND PROGRESSIVELY WORSENING ISSUES WITH THE SHIFTING OF THIS CAR. LAST NIGHT AS I WAS LEAVING HOME AT LOW SPEED, THE CAR FELT LIKE IT CAME OUT OF GEAR...SEVERAL TIMES AND WOULD NOT MOVE FORWARD. I HAD TO TURN AROUND AND LUCKILY MADE IT HOME. OF COURSE, I COULD NOT ACCOMPLISH THE THINGS NEEDED TO DO. I HAVE HAD THE CAR BACK TO THE DEALER ONLY TO GET VAGUE INCOMPLETE ANSWERS IN THE PAST.

Electrical System
Filed Aug 18, 201542,000 milesOH

THE DASH UNIT WILL CEASE TO WORK AND ALL SPEAKERS IN THE CAR WILL UNEXPECTEDLY EMIT AN EARSPLITTING, HIGH FREQUENCY SQUEAL. THIS SOUND IS INTERMITTENT WITH A LOUD CRACKLING AND POPPING WHICH CANNOT BE STOPPED. THIS OCCURS WHILE DRIVING THE VEHICLE, WHEN THE VEHICLE DOOR IS OPENED AND THE ENGINE IS NOT RUNNING, WHILE THE VEHICLE SITS WITHOUT ANY OPERATION OR IGNITION, OR AT ANY OTHER TIME. THE PIERCING SOUND HAS ONLY STOPPED BY REMOVAL OF FUSES IN THE PASSENGER SIDE FUSE BOX. THE ENTIRE DASH UNIT WILL NOT FUNCTION AND THUS DOES NOT ALLEVIATE THE NOISE. THIS SOUND HAS BEEN PRODUCED BY THE VEHICLE WHEN NOT IN MOTION, ENGINE IS NOT RUNNING, AND CAR HAS BEEN IMMOBILE FOR A LONG PERIOD OF TIME. THE ABRUPT, DEAFENING SOUND IS A SAFETY ISSUE WHICH CAN CAUSE AN ACCIDENT DUE TO THE DRIVERS REACTION.

Unknown or Other
Filed Aug 18, 201515,000 milesMO

THERE IS SOMETHING WRONG WITH THE TRANSMISSION OF THIS VEHICLE, IT JERKS AND SOMETIMES ACTS LIKE IT IS GOING TO DIE, ESPECIALLY AT LOWER SPEEDS. I'M NOT SURE AS TO WHAT NEEDS TO BE DONE WITH THESE, THEY JUST NEED TO RUN MORE SMOOTHLY AND NOT SEEM LIKE THEY ARE GOING TO BREAK DOWN-WHICH IS HOW I FEEL ON A DAILY BASIS WITH THIS VEHICLE.

Power Train
Filed Aug 16, 201522,000 milesNV

THE CAR SHUDDERS & HESITATES UPON TAKE OFF FROM A STANDING START. IT FAILS TO PICK UP SPEED AFTER STARTING & HESITATES INSTEAD OF MOVING OFF. IT JERKS FORWARD THEN HESITATES. WE HAVE TAKEN IT TO THE DEALER 3 TIMES, BUT THEY ONLY DO WHAT FORD HAS DICTATED THAT THEY DO WHICH DOES NOT FIX THE PROBLEM. I HAVE CONTACTED FORD MOTOR CO. & THEY SAY THEY ARE NOT WILLING TO FIX THE PROBLEM BUT WE NEED TO LIVE WITH IT.

Power Train
Filed Aug 16, 20154,700 milesOH

THIS CAR STARTED GIVING ME PROBLEMS SHORTLY AFTER I BOUGHT THE CAR. AT THE TIME THE DEALERSHIP TOLD ME THAT IT WAS NORMAL FUNCTION AND THAT THE CAR WAS EXPECTED TO SHUDDER SLIGHTLY AND TO RUN IT FOR A 1,000 MILES TO ALLOW THE CAR TO ADJUST TO MY DRIVING.WHEN THE SHUDDER SLOWLY BECAME WORSE, I FINALLY TOOK THE CAR IN FOR SERVICE. SINCE THAT FIRST TIME, I HAVE HAD THE TRANSMISSION REPLACE 3 TIMES AND I CANT EVER COUNT HOW MANY "SOFTWARE" UPDATES. EACH UPDATE I GET THE SAME RUN AROUND ABOUT DRIVING IT FOR 500-1000 MILES TO ALLOW THE SYSTEM TO RESET. THAT IS CRAP, AND IT NEVER WORKS. ADDITIONALLY, THE LAST TWO UPDATES I HAD TO CONTACT THEM...REALLY IF THERE IS AN UPDATE NEEDED SHOULDN'T THEY BE CONTACTING THEIR CONSUMER? THE WORSE PART IS THE THE TWO TIMES IT ACTED UP I WAS OUT OF TOWN WHEN THE CAR STARTED ACTING UP. I HAD TO INVEST IN AAA, JUST BECAUSE I CAN'T TRUST MY "NEW" CAR. MY BIGGEST CONCERN IS THAT THIS PROBLEM COULD VERY EASILY CAUSE A SERIOUS ACCIDENT. IT CAUSES THE CAR NOT TO ACCELERATE AS IT SHOULD: FOR EXAMPLE YOU GO TO PULL OUT ONTO A ROAD WITH PLENTY OF TIME, BUT THE CAR SPUDDERS AND DOESN'T PICK UP SPEED OR MERGING ONTO THE EXPRESS WAY AND IT DOESN'T ACCELERATE AS IT SHOULD? I WORK IN THE TRANSPORTATION INDUSTRY, I HAPPEN TO WORK IN THEIR SAFETY DEPARTMENT AND CAN TELL YOU THAT I WOULD NEVER ALLOW ONE OF OUR TRUCKS ON THE ROAD THAT PERFORMED LIKE MY CAR DOES. (OR SHOULD I SAY DOESNT') IT IS A SAFETY TO ME AND THE MOTORING PUBLIC. THERE ARE MULTIPLE COMPLAINTS AND

Power Train
Filed Aug 14, 2015CA

I HAVE HAD PROBLEMS WITH THE FOCUS SINCE I BOUGHT IT IN 2013. THE TRANSMISSION SHUDDERS, VIBRATES, GOES BACK ON HILLS AND RATTLES. I FINALLY GAVE UP AFTER SEVERAL ATTEMPTS TO GET IT FIXED AND BEING TOLD ITS ALL NORMAL. MY FRUSTRATION WITH FORD AND ITS DEALERS IS THAT THEY KNEW ABOUT THIS PROBLEM LONG BEFORE I BOUGHT MINE, WHY WERE THEY STILL SELLING THEM TO UNAWARE BUYERS. I HAD BOUGHT A 2010 FOCUS FROM A DIFFERENT DEALER AND HAD TO RETURN THAT ONE BECAUSE THE TRANSMISSION BROKE A WEEK AFTER I GOT IT AND ONLY AFTER I NOTIFIED THE BUREAU OF AUTO REPAIR DID THEY EXCHANGE THE CAR. NOW I FEEL STUCK WITH ANOTHER LEMON BUT NO ONE WILL DO ANYTHING ABOUT THIS PROBLEM. IT'S BEEN 2 YEARS AND I'M STILL TRYING TO GET SOMEONE TO DO SOMETHING ABOUT THIS, NOT JUST FOR ME BUT FOR ALL THE CONSUMERS THAT WERE CONNED INTO BUY THIS LEMON. I WILL NEVER BUY A FORD AGAIN.

Engine
Filed Aug 12, 201520,000 milesFL

MY FORD FOCUS IS HAVING TRANSMISSION AND STALLING ISSUES AS REPORTED MANY TIMES BEFORE MY 2013 FOCUS HAS HAD A RECALL AND WAS TO BE CORRECT, A YEAR LATER IT SEEMS I AM STILL HAVING THE SAME ISSUE. AT ANYTIME WHILE DRIVING STOP AND GO OR JUST DRIVING MY CAR FEELS LIKE IT WANTS TO FIGHT TO SHIFT, CAUSING THE CAR TO PUTTER LIKE MOTION AND JERKING MOTION, THE CAR HAS STALLED OUT ON ME BEFORE WHILE DRIVING 70 MPH, AS I FEEL THIS IS A GROWING CONCERN I WANT OTHERS TO KNOW THAT IS NOT JUST YOUR CAR. I DO SEE MANY POST WITH THE SAME ISSUE AND ITS ALL 100% TRUE AS I LOVE FORD AND WILL NEVER DRIVE ANTHER CAR I FEEL FOR MY SAFETY EACH AND EVERY DAY THAT I DRIVE MY CAR. MY CAR HAS BEEN IN THE SHOP A HAND FULL OF TIMES. AS MY CAR IS BRAND NEW AND SHOULD NOT DRIVE THE WAY IT FEELS. *TR

Power Train
Filed Aug 12, 201533,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE FAILED TO ACCELERATE. THE AIR BAGS AND SEAT BELT LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

Power Train
Filed Aug 11, 201552,456 milesNY

AS I WAS DRIVING EAST ON THE LONG ISLAND EXPRESSWAY PRIOR TO EXIT 41S THE CARS NOTIFICATION LIGHTS KICKED ON SEVERAL MESSAGES CAME UP WHICH INCLUDED REAR PARK ASSIST, HILL START ASSIST AS WELL AS BATTERY INDICATOR, OIL LIGHT, CHECK ENGINE LIGHT, ETC. I ATTEMPTED TO PUSH ON THE GAS HOWEVER NOTHING OCCURRED I WAS COASTING AT 40 MPH I SIGNALED TO GET OVER INTO THE RIGHT LANE, I APPLIED THE BRAKE HOWEVER IT ALSO LOCKED UP AND WOULD NOT BRAKE, I WAS ALMOST REAR ENDED/SIDE SWIPED BY SEVERAL VEHICLES AS I WAS UNABLE TO KEEP UP WITH TRAFFIC AND BRAKE ACCORDINGLY. I GOT TO THE RIGHT SHOULDER AND HIT THE E-BRAKE TO STOP. I TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART HOWEVER THE ENGINE WOULD NOT KICK ON AND THE GAS PEDAL WOULD NOT WORK.

Power Train
Filed Aug 10, 2015AL

FORD TAURUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION WARRANTY AND ISSUES. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *SMD THE CONSUMER STATED HE RECEIVED A LETTER FOR HIS DAUGHTER'S VEHICLE REGARDING A PROBLEM WITH TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL. THE CONSUMER STATED THE VEHICLE DID NOT PERFORM WELL ON HILLS. AFTER, WAITING OVER 90 DAYS FOR THE PARTS TO ARRIVE, THE VEHICLE WAS FINALLY FIXED. HOWEVER, TWO MONTHS AGO, THE PROBLEM RETURNED. *JB

Structure
Filed Aug 10, 2015AL

2012 FORD TAURUS. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL # 15V040000. *SMD

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Focus → · Every Focus year → · How the figures are calculated →