2013 Ford Focus complaints

LOST POWER AFTER STOPPING AT A STOP SIGN. COULD NOT START THE CAR AGAIN AFTER SHUTTING IT OFF. AFTER SEVERAL ATTEMPTS AND SOME WAITING, IT RESTARTED, GOT AROUND THE CORNER AND DIED AGAIN. AFTER HAVING IT TOWED TO FORD AND BEING TOLD NOTHING WAS WRONG WITH IT, DROVE 2 HOURS AWAY AND ON THE RETURN TRIP THE NEXT DAY, LOST POWER ON AN ON RAMP. AGAIN, COULD NOT START THE CAR AFTER SHUTTING IT OFF. EVENTUALLY GOT STARTED AND BARELY MADE MY WAY TO THE NEXT (MOSTLY UNUSED) EXIT.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE GEAR FAILED TO REVERSE THE VEHICLE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. THE FAILURES WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

SINCE PURCHASE I HAVE NOTICED A SHUTTERING OR HESITATION WITH MY TRANSMISSION. I HAVE SEARCHED ONLINE AND NOTICED MANY PEOPLE HAVE HAD THE SAME ISSUE. WHEN I PURCHASED MY CAR I ALSO BOUGHT ADDITIONAL WARRANTY, IN WHICH MY DEALERSHIP SAYS WILL COVER THE FAULTY PART IN MY TRANSMISSION. IF I DO NOT USE THE WARRANTY I RECEIVE MY MONEY BACK. I DO NOT BELIEVE I SHOULD HAVE TO PAY FOR A PART THAT MANY PEOPLE DEEM FAULTY. THE SELLING POINT AT THE DEALERSHIP WAS THE POWERSHIFT AND PART OF THE REASON I PAID THE AMOUNT I DID. I AM NOT HAPPY PEOPLE ALL OVER THE COUNTRY HAVE THIS ISSUE AND ARE EXPECTED TO PAY TO FIX IT.

I'VE HAD THE TRANSMISSION REDONE TWICE ONE AT 58K THE PROBLEM STARTED AT 31K AND AGAIN AT 86K TWO WEEKS LATER THE SAME SURGING, JOLTING, LOSS OF POWER IS STILL HAPPENING. FORD MOTOR CO. AND DEALERS ARE HORRIBLE TO DEAL WITH. FORD MOTOR CO. WON'T RESPOND THEY TAKE MESSAGES IF YOU CAN ACTUALLY TALK TO SOMEONE. THERE ARE THOUSANDS OF THESE CARS WITH THIS TRANSMISSION WHICH IS CRAP. THEY NEED TO DISCONTINUE USE BECAUSE THE FIX IS NOT A FIX. SOMEONE NEEDS TO STOP FORD FROM PRODUCING UNSAFE CARS. ANY TIME I DRIVE THIS CARE THE JOLTS START AFTER SECOND GEAR THEN IT DOESN' CHANGE GEARS CORRECTLY IT'S SLUGGISH THIS HAPPENS ON STREETS AND HIGHWAYS OR WHEN SLOWING DOWN AND ATTEMPTING TO SPEED UP IT HAS VERY LITTLE POWER AND I END UP WASTING A LOT OF GAS SO THE MPG'S AREN'T CORRECT IN RATING. VEHICLE HEALTH REPORT IN SYN IS A JOKE, IT WILL TELL YOU YOUR BREAKS ARE OK AND THEY AREN'T. IT GOES THROUGH A QUART OF OIL EVERY 6 K MILES. NOW IT'S HARD TO START I JIGGLE THE KEY AND IT SOMETIMES STARTS THERE'S A LOUD CLICKING NOISE AND ALL THE LIGHTS AND ELECTRONICS FLICKER THEN IT FINALLY STARTS. DON'T BUY ANY FOCUS! I'VE SUBMITTED A PREVIOUS COMPLAIN NOT SURE IF THIS IS EVEN BEING READ...I HAVE ALL MY SERVICE RECORDS. DON'T HAVE A SCANNER IF YOU WANT TO SEE THEM. DEALERS INITIALLY TOLD ME SEVERAL TIMES I'M NOT "GIVING IT ENOUGH GAS" EVEN THOUGH THERE WAS ALREADY A RECALL ON THE TRANSMISSION AND I HAD 30K ON THE CARE.

2013 FORD FOCUS, BOUGHT NEW, IN SHOP FIRST WEEK OF PURCHASE. TRANSMISSION SHUTTERING AND JERKING AS I PULL OUT IN TRAFFIC. ALSO DIES WHEN IN REVERSE. BROUGHT TO DEALERSHIP AND THEY SAY ITS NORMAL. ITS NOT NORMAL TO BE OUT IN ON COMING TRAFFIC AND NOT ABLE TO MOVE AND KIDS ARE SCREAMING "GO MOM GO. WE ARE GOING TO GET HIT." NOT NORMAL. ALSO SOFTWARE PROBLEM. RADIO WON'T TURN ON, PHONE CELL PHONE WONT DO ANYTHING UNTIL I PULL OVER AND SHUT OFF ENGINE. THEN IT RESETS. THIS CAR HAS BEEN IN SHOP MANY TIMES FOR SAME ISSUES AND THEY ALWAYS SAY ITS FIXED NOW. BUT SAME ISSUES OVER AND OVER AGAIN. BEEN IN SHOP TOO MANY TIME TO COUNT. NOW CAR IS OUT OF WARRANTY AND BEGIN REPAIRED UNDER EXTENDED WARRANTY. WHEN EXTENDED WARRANTY IS OUT I WILL HAVE TO PAY OUT OF POCKET. THIS HAS BEEN BY FAR THE WORST VEHICLE IN HISTORY.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AND DEPRESSING THE ACCELERATOR PEDAL, ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD SHUDDER AND HESITATE TO PICK UP SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH OF THE VEHICLE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE SEPARATE OCCASIONS AFTER THE INITIAL REPAIR, TO HAVE THE SOFTWARE UPDATED; BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

I WAS DRIVING DOWN HWY 144 ON FLAT GROUND AND A NOTIFICATION CAN NOT DRIVE UP HILL CAME ACROSS THE SCREEN AND THEN CAR JUST STOPPED NO LONGER MOVED EVEN THOUGH FOOT WAS ON THE GAS.. SO I PUT IT IN PARK AND KILLED THE ENGINE AND TRIED TO RESTART IT AND IT DID NOTHING .. MIND YOU I'M STILL IN THE MIDDLE OF HWY 144 IN GRANBURY TX BEING HONKED AT AND FLIPPED OFF BY THE PEOPLE WHO HAD TO SLAM ON THEIR BREAKS TO KEEP FROM HITTING ME. 3 MEN AND A WOMAN FINALLY STOPPED AND HELPED PUSH ME AND AND MY 9 YR OLD DAUGHTER OUT OF THE MIDDLE OF THE HWY .. AFTER 3 HOURS OF TRYN TO GET MY CAR TO START I HAD IT TOWED TO THE FORD HOUSE IN GRANBURY THEY WERE CLOSED SO THE CAR SAT THERE FOR 2 DAYS AND WHEN THEY GOT IN IT , IT STARTED RIGHT UP AND THEY DROVE IT SO THEY ARE TELLING ME NOTHING IS WRONG WITH IT.

HAVE BEEN HAVING TRANSMISSION PROBLEMS WITH 2013 FORD FOCUS. ABOUT 6 MONTHS AFTER PURCHASE A RATTLING NOISE EMERGED, THIS DEVELOPED INTO A SEVERE GRINDING WHICH SHAKES/JERKS THE ENTIRE CAR. FIRST VISIT TO DEALER FOR SERVICE I WAS TOLD I NEED TO LEARN TO DRIVE THE CAR AND EVERYTHING WAS WITHIN FORD SPECIFICATIONS. THAT SAID THEY REPROGRAMMED THINGS AND ALSO SAID THERE WAS A MINOR LEAK AND A PART NEEDED TO BE REPLACED. THIS PART WAS BACK ORDERED AND WAS TOLD THEY'D CONTACT ME WHEN IT WAS IN. AFTER NOT HEARING BACK TOOK CAR IN FOR SIMILAR PROBLEMS, AGAIN TOLD EVERYTHING WITHIN FORD SPECIFICATIONS, REPROGRAMMED AGAIN AND SAID NO PARTS NEEDED TO BE REPLACED. GRINDING PROGRESSED TO A POINT WHERE CAR WOULD LUG BACK AND THEN JERK FORWARD WHEN SWITCHING LOWER GEARS (FEELS LIKE IT DOESN'T CATCH). TOOK CAR IN FOR TRANSMISSION 11/2015, REPROGRAMMED AND TOLD CLUTCH NEEDS TO BE REPLACED BUT PARTS BACK ORDERED. CONTACTED DEALER TODAY (4 WEEKS LATER) TO FIND PARTS BACKORDERED ANOTHER 6-8 WEEKS.

CAR WILL SLIP CHANGING GEARS WHEN ACCELERATING CAUSING A PAUSE/JERK THAT COULD POTENTIALLY LEAD TO AN ACCIDENT. THIS HAS HAPPENED ON MANY OCCASIONS WHEN MERGING INTO TRAFFIC OR MAKING A TURN. WE HAVE TAKEN THE CAR IN FOR SERVICE 5 TIMES THIS PAST YEAR. TWICE THEY HAVE REPLACED THE CLUTCH AND 3 TIMES DID AN UPDATE. EACH TIME TELLING US TO GIVE IT 500-1000 MILES TO SETTLE IN. IT ONLY TAKES ONE TIME FOR SOMETHING TO HAPPEN. LOOKING AT PAPERWORK AND FOUND OUT THE CLUTCH WAS REPLACED A COUPLE OF MONTHS BEFORE PURCHASE DUE TO THE SAME PROBLEM. WE ARE THE SECOND OWNERS AND SINCE BUYING IT "USED" (10,000+) WE CANNOT FILE LEMON LAW.

THE CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. IT DID NOT START AGAIN. I HAD TO BE TOWED. THE CAR WAS IN MOTION AND IT JUST STALLED AND DID NOT START UP AGAIN. IT WAS ON A BUSY STREET. THOUGHT MAYBE IT WAS THE TRANSMISSION SLIPPING, IT WAS VERY SCARY AS THERE WERE A LOT OF CARS ON THE ROAD SINCE I TEAS THANKSGIVING DAY.

THIS IS A CONTINUING PROBLEM WITH THE DPS6 CLUTCH/TRANSMISSION. VEHICLE WILL LAUNCH IN AND OUT OF GEAR WHILE STANDING OR MOVING. CLUTCH WILL ENGAGE AND DISENGAGE AT WILL. VEHICLE WILL HAVE COMPLETE LOSS OF POWER STARTING OUT FROM A STOP RESULTING IN SEVERAL NEAR MISSES. CLUTCH WILL SHUDDER AT PULL OUT AND BETWEEN GEARS AND YOU NEVER KNOW IF IT WILL ENGAGE OR NOT. THIS IS BY FAR THE MOST DANGEROUS CAR I HAVE EVER OWNED. YOU NEVER FEEL SAFE AND EVERY TRIP COULD BE YOUR LAST. FORD HAS BEEN SUED OVER THIS(AND LOST) AND STILL WILL NOT ISSUE A RECALL ON THESE CARS. EVERY VEHICLE WITH THIS CLUTCH/TRANSMISSION CAN BE FIXED...FORD HAS THE NEW CLUTCH/TRANSMISSION, WE JUST NEED THEM TO STEP UP AND DO THE RIGHT THING AND RECALL/REPURCHASE THESE DEATH TRAPS.

TRANSMISSION ISSUES: CLUTCH REPAIRS X3 (DROVE OFF LOT WITH ISSUES. MY MISTAKE. I KNEW SOMETHING WAS WRONG WITH IT DURING TEST DRIVE, WAS REASSURED IT WAS NEW TECHNOLOGY.) 1 CLEANING, 1 REPLACING OF PARTS, THEN TRANSMISSION CONTROL MODULE WENT OUT WHILE IN MOTION ON CITY STREET, GOING FORWARD 25+ MPH, QUIT COMPLETELY. HAD TOWED. RAN OUT OF GAS (IN MOTION ON A HIGHWAY, 65 + MPH) WHILE MONITOR NOTED 150 TO EMPTY, FOUND TO BE VALVE PRESSURE MANAGEMENT SYSTEM FAILURE, RESULTING IN GAS TANK REPLACEMENT

I PURCHASED THE VEHICLE AT THE FORD DEALERSHIP IN COLUMBUS GA IN SEPTEMBER OF 2014. I HAVE NEVER OWNED A FORD BEFORE. BUT DOING THE TEST DRIVE THE CAR WOULD ROLL BACK ON HILLS, AND IT ALSO DID IT AFTER PARKING WITH THE CAR IN GEAR AND SWITCHED OFF. THE SALESMAN EXPLAINED THAT IT WAS NORMAL FOR THE CAR TO ROLL BACK AND WE SHOULD ALWAYS USE THE PARK BRAKE, ON TAKE OFF THE CARS TRANSMISSION WOULD SLIP AND WAS SLOW TO CHANGE GEARS HE SAID IT WAS NORMAL WITH ALL SMALL CARS. WE PURCHASED THE CAR WITH JUST OVER 19000 MILES ON IT. THREE MONTHS LATER I CALLED THE SERVICE SHOP ABOUT IT BECAUSE THE CAR STARTED SLIPPING AT THE TRANSMISSION AND WE FOUND OUT THERE WERE ELECTRICAL RECALLS ON THE CAR AND WARRANTY CALL BACKS ABOUT THE TRANSMISSION. AFTER NOT GETTING A CALL BACK BECAUSE THEY WERE BACKED UP. I CALL BACK TWO WEEKS AGO AND TOLD THEM THAT THE CAR STALLED WITH ME AND MY GRANDKIDS WERE SITTING IN THE BACK. CARS HAD TO RUN OFF THE SIDE OF THE ROAD TO AVOID HITTING US FROM BEHIND RUNNING AT 50 MPH PLUS THIS WAS VERY SCARY. I WAS TOLD THAT FORD WANTED ALL CARS WITH THAT PROBLEM BROUGHT IN FOR SERVICE RIGHT AWAY, THEN L WAS TOLD IT WOULD BE AFTER DECEMBER 2015 BEFORE THEY COULD GET TO ME BECAUSE THEY WERE ALREADY BACKED UP ON CARS WITH THOSE PROBLEMS. WERE ARE PAYING FOR A CAR THAT HAS BEEN SITTING. WE HAVE HAD THE CAR FOR OVER A YEAR AND DRIVEN IT ONLY 6000 MILES BECAUSE IT IS TO DANGEROUS TO DRIVE THE CAR DROPS FROM 65 MPH TO 15 ON THE FREEWAY WITH CARS RUNNING AT HIGHER SPEEDS AROUND

CAR VIOLENTLY STUTTERS AND SHAKES ON ACCELERATION FROM A STOP OR AT LOW SPEEDS. NO ACCELERATION WHEN GOING UP A HILL. CAR WAS SERVICED, BUT THE PROBLEM WASN'T FIXED. PARTS ARE ON BACK ORDER. WHILE DRIVING THE CAR DIED AND A LIGHT SAYING THERE WAS A TRANSMISSION FAILURE CAME ON. THE ENTIRE TCM WAS REPLACED AFTER TOWING INTO THE DEALER. SHAKING ONLY GOT WORSE. NOW THE RPMS WILL JUMP AT HIGHWAY SPEEDS EVEN IN CRUISE CONTROL. PARTS STILL ON BACK ORDER. FORD SAYS THAT THIS IS "NORMAL" FOR THIS CAR AND THERE IS NO REAL FIX. THE ONLY FIX IS TO CONSTANTLY HAVE IT SERVICED BUT EVEN THAT DOESN'T FIX THE PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND LOST ALL POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE CONTACT WAITED A FEW MINUTES AND THEN RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND RE-CALIBRATED THE TRANSMISSION. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. UPDATED 2/4/16 *CN UPDATED 02/16/16*JB

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

PURCHASED 2013 FORD FOCUS 11/8/15 USED. 56K MILES. DROVE TWO DAYS THEN SHUTTERING PROBLEM WITH TRANSMISSION. BROUGHT CAR TO DEALER. DEALER WILL REPLACE CLUTCH. TAKES 4-6 WEEKS FOR PART. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN. THE TRANSMISSION FAILED WHILE ACCELERATING ON TO HIGHWAY. THIS IS A MAJOR SAFETY ISSUE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

ON TWO SEPARATE OCCASIONS, THE DRIVER SIDE REAR DOOR AND PASSENGER SIDE REAR DOOR OF MY 2013 FORD FOCUS HAVE SWUNG OPEN WHILST DRIVING DUE TO A FAULTY DOOR LATCH. IT OCCURS AFTER I HAVE CLOSED THE DOOR FULLY WITH NO HAZARD LIGHTS ON THE DASH TO WARN OF ANY PROBLEMS, SUCH AS THE DOOR AJAR MESSAGE. DUE TO THE FORCES OF TURNING THE VEHICLE AND OR SIMPLY DRIVING THE DOOR FLIES OPEN WITHOUT WARNING. THIS COULD POTENTIALLY HARM THE PASSENGERS IN MY VEHICLE. NOT TO MENTION OTHER VEHICLES OR PEDESTRIANS MY DOOR COULD HIT. THIS IS THE SECOND TIME THIS HAS HAPPENED, EACH TIME IT LEAVES MY VEHICLE IMMOBILE DUE TO THE DOOR CHRONICALLY REFUSING TO LATCH. THIS IS A TWO YEAR OLD VEHICLE. IT IS FRANKLY UNACCEPTABLE THAT THIS ABSURD A PROBLEM SHOULD PERSIST TO ENDANGER MYSELF, MY FAMILY AND OTHERS. I AM SEVERELY DISAPPOINTED WITH FORDS QUALITY, NOT TO MENTION UTTER LACK OF CONCERN FOR ITS CUSTOMERS SAFETY.

THE CAR STUTTERS VIOLENTLY WHEN TAKING OFF FROM A STOP, AND SOME TIMES STALLS. ALSO THE CAR WILL ON OCCASION GET STUCK IN FIRST GEAR. VERY DANGEROUS TO HAVE THE CAR STALL WHEN TRYING TO CROSS A BUSY STREET. BEEN INTO THE SHOP THREE TIMES STILL NO FIX, AND MY UNDERSTANDING IS THIS IS A RECALL AND THERE IS NO REAL FIX FOR THE PROBLEM

ON 10 NOV 15 AT 0900HRS I PICKED UP MY 2013 FORD FOCUS AFTER THE REPLACEMENT OF AN IGNITION COIL/SPARK PLUG AND THE REPROGRAMMING OF MY TRANSMISSION CONTROL MODULE (FORD RECALL 15B22). AT 0930HRS WHILE DRIVING NORTH ON HWY 295 AT ABOUT 40 MPH ON A STRAIGHT PORTION OF THE HIGHWAY, ALL MY WARNING LIGHTS TURNED ON AND I LOST ENGINE POWER. THE VEHICLE ALSO FELT AS IF IT SHIFTED INTO NEUTRAL. I HAD TO USE EMERGENCY DRIVING PROCEDURES TO PULL ONTO THE SHOULDER. I ATTEMPTED TO RESTART THE VEHICLE BUT THE STARTER DID NOT EVEN ATTEMPT TO TURN OVER. I CALLED FOR A WRECKER AND HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP FOR CORRECTIVE ACTION. I HAVE NOT EXPERIENCED AM ENGINE OR TRANSMISSION FAILURE LIKE THIS IN THE PAST. I BELIEVE THAT IT MAY BE DUE TO THE REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. IT SHOULD BE NOTED THAT THE FORD FOCUS IN QUESTION IS A CANADIAN VERSION, WITH 62000KM/38000MILES TO DATE. I FELT COMPELLED TO REPORT THIS INCIDENT AS IT REQUIRED ME TO USE EMERGENCY DRIVING TECHNIQUES TO BRING THE VEHICLE TO A SAFE STOP (ALTHOUGH THE BRAKES CONTINUED TO FUNCTION). HAD I NOT BEEN TRAINED IN THOSE TECHNIQUES THE LIKELIHOOD OF A COLLISION WITH ANOTHER VEHICLE AT HIGH SPEEDS WOULD HAVE BEEN LIKELY.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO VIOLENTLY JERK WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

PURCHASED VEHICLE OCT 2013 WITH LESS THAN 400 MILES, WITHIN A FEW DAYS I CALLED DEALER TO SAY I HEARD A GRINDING SHUTTERING NOISE COMING FROM TRANSMISSION TO BE INFORMED THAT WAS "NORMAL". CAR BEGAN TO GET LOUDER AND BEGAN HESITATION SO I TOOK IT IN AND WAS TOLD COMPUTER NEEDED RECALIBRATED. RAN OK FOR AWHILE THEN BEGAN TO DO THE HESITATING AND SHUTTERING AGAIN. I WAS INFORMED THERE WAS A RECALL ON THE CLUTCH SEAL..TOOK IT IN FOR REPLACEMENT. RAN FINE FOR AWHILE BEGAN HESITATION AND SHUTTERING YET AGAIN AND HAD TO HAVE COMPUTER RECALIBRATED AGAIN. NOW WITH 28000 MILE IT HAS BEGAN TO SHIFT HARD, SHUDDER AND HESITATE YET AGAIN. SERVICE IS SCHEDULED FOR SATURDAY 11/14/15.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION MALFUNCTIONED AND SHIFTED IRREGULARLY CAUSING THE VEHICLE TO SHUTTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE WOULD NOT SHIFT INTO A HIGHER GEAR AND MADE AN ABNORMAL SOUND. THE VEHICLE WAS ABLE TO SHIFT, BUT REQUIRED NUMEROUS ATTEMPTS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TRANSMISSION MALFUNCTIONED AND THE VEHICLE NEEDED A NEW CLUTCH. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED.THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT PROVIDED.

LETTER FROM SENATOR BURR ON BEHALF OF CONSTITUENT RE 2013 FORD FOCUS ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING ON THE FREEWAY AT 65 MPH, HE NOTICED DEAD SPOTS IN THE STEERING FUNCTION, THE VEHICLE SEEMED TO DRIFT IN A DIRECTION AND WHILE TRYING TO CORRECT IT, NOTHING HAPPENED RIGHT AWAY. THEN IT WOULD CATCH. THE CONSUMER ALSO STATED AFTER DRIVING THE VEHICLE FOR A MONTH, IT WAS APPARENT THERE WAS A PROBLEM WITH THE TRANSMISSION. IT WAS HESITATING TRYING TO SHIFT AND MAKING NOISES. THE DEALER WAS AWARE OF THE PROBLEM AND IT STATED IT WAS CALLED SHUDDERING. THE DEALER INFORMED THE CONSUMER IT DEPENDED HOW FAST HE TOOK OFF FROM START AND IT WAS STANDARD FOR THE VEHICLE. THE CONSUMER DISCOVERED THERE WAS A FIX FOR THE PROBLEM. HOWEVER, RECORDS INDICATED THE TRANSMISSION HAD ALREADY BEEN FIXED ON THE VEHICLE. *JB

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO MOVE FORWARD AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY SWITCHED GEARS WITHOUT WARNING. ON ANOTHER OCCASION, WHEN THE GEAR WAS SWITCHED INTO THE DRIVE POSITION AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE AND SUDDENLY JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. ...UPDATED 02/19/16 *BF THE CONSUMER STATED VEHICLE WAS TAKEN BACK BY THE DEALER. *TR

THE WEATHERSTRIPPING CAME LOOSE ON THE PAAENGERSIDE REAR DOOR, THE DEALER SERVICE DEPT REGLUED IT BACK ON AND TOLD ME NOT TO OPEN THAT DOOR FOR 24 HRS. THIS I DID, BUT WHEN I PICKED MY WIFE UP AT THE DAYCARE AND SHE GOTMIN THE PAAS. SIDE FRONT THE WEATHERSTRIP CAME LOOSE AGAIN AND THE GLUE SMELL MADE ME SICK. ALSO I AM HAVING TRANSMISSION ISSUES SUCH AS SHUDDER STARTS,SLIPPING SHIFTS. I GOT INTO A ROW WITH THE PEOPLE AT THE DEALER,FRIENDSHIP FORD, BRISTOL,TN 37620 AND WAS TOLD BY THE OWNER NEVER TO COME ON HIS PROPERTY AGAIN OR I WILL BE ESCORTED OFF BY THE POLICE.

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS SERVICED THREE TIMES, WITHIN THE PAST 16 MONTHS FOR TRANSMISSION SHUTTER PROBLEMS. *JB

THE TRANSMISSION DISENGAGED WHILE GOING 60 MPH ON HIGHWAY. THE ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE WARNING (HILL START ASSIST NOT AVAILABLE). I COASTED TO THE SIDE OF THE ROAD AND HAD IT TOWED TO THE FORD GARAGE, WHERE THEY REPLACE THE TCM. THIS WAS AFTER MANY TRANSMISSION REPROGRAMMINGS AND A CLUTCH REPLACEMENT BECAUSE OF THE SHUDDERING AND SHIFTING PROBLEMS.

I PURCHASED MY FORD FOCUS 2013 TITANIUM FROM ROYAL OAK FORD IN MICHIGAN, IT WAS MADE TO ORDER. ALL OF ITS REGULAR MAINTENANCE WAS PERFORMED AT A CERTIFIED FORD DEALERSHIP AND I TAKE VERY GOOD CARE OF IT. I HAVE HAD ISSUES WITH THE CLUTCH FROM THE START HOWEVER AND AM VERY CONCERNED ABOUT ITS RELIABILITY, AND MY SAFETY. AFTER MULTIPLE INSTANCES OF MY VEHICLE SLIPPING OUT OF GEAR DURING STEADY HIGHWAY DRIVING (RPM JUMP WITH LOSS OF VEHICLE SPEED) I TRIED TO EXPLAIN THE ISSUE TO RUSS MILNE FORD MULTIPLE TIMES BEING TOLD THAT IF I CAN'T REPLICATE IT FOR THEM THEN THEY CAN'T FIX IT. RUSS MILNE FORD FINALLY BELIEVED ME AFTER I PRODUCED A VIDEO OF IT HAPPENING. AFTER THE VIDEO, IN APRIL 2014 RUSS MILNE FORD REPROGRAMED THE PCM/TCM, REPLACED BOTH THE INNER INPUT SHAFT SEALS, AND CLEANED THE CLUTCH. THE ODOMETER WAS AT 29,209 DURING THIS SERVICE. IN OCTOBER 2015 I WAS LEAVING A MEETING IN DETROIT, MI WHERE MY CAR SHUT OFF MID-COMMUTE IN THE MIDDLE OF A CROWDED INTERSECTION. I PUT IT IN PARK, AND TRIED TO RESTART MY VEHICLE BUT THE ENGINE DID NOT EVEN TURN. AFTER A FEW MORE ATTEMPTS I PUT IT INTO NEUTRAL AND WAS ABLE TO PUSH IT TO THE SIDE OF THE ROAD WITH THE HELP OF BYSTANDERS. I HAD MY CAR TOWED TO BOB MAXEY FORD WHERE AFTER EXPLAINING THE ISSUE TO A MECHANIC HE WAS ABLE TO GUESS WHAT THE ISSUE WAS AND SAID IT WAS COMMON ON THE FORD FOCUS. THEY KEPT IT OVER THE WEEKEND TO REPROGRAM THE PCM/TCM, REPLACED BOTH THE INNER INPUT SHAFT SEALS, THE CLUTCH, AND A LEAKING BEARING. THE ODOMETE

PURCHASED A NEW 13' FOCUS AND WITHIN THE FIRST COUPLE MONTHS IT STARTED MAKING THE GRINDING/SHUTTER WHEN SHIFTING. HAVE TAKEN THE CAR IN A TOTAL OF 3 DIFFERENT TIMES FOR SAME ISSUE. SINCE THE LAST TIME IT WAS TAKEN IN (10/07/2015) THE NOISE IS STILL PRESENT AND THE GEARS NOW SEEM TO BE SLIPPING WHEN THE CAR ATTEMPTS TO SHIFT AT ANYTHING OVER 3K RPM. DISCOVERED THE ISSUE TRYING TO MERGE ON TO THE HIGHWAY WHEN THE RPM'S WENT ABOVE 6K BUT THE CAR WOULD NOT SHIFT INTO ANY GEAR AS IF TRANSMISSION WAS/IS SLIPPING IN HIGH RPM'S.

WHEN STARTING TO ACCELERATE, OR DRIVING AND PRESS HARD ON THE ACCELERATOR, THE ENGINE MAY TAKE OFF AS EXPECTED, OR MAY SPUTTER, AND HESITATE, AND HAVE A JERKY ACCELERATION. I SOME INTERSECTION LEFT TURNS, I HAVE ALMOST GOTTEN INTO AN ACCIDENT DUE TO THIS PROBLEM. I HAVE LEARNED TO BE CAREFUL, AND ASSUME THE WORST, AND TO ALLOW PLENTY OF TIME TO MAKE THE TURN. THIS IS A VERY DANGEROUS SITUATION. I HAVE OWNED THIS CAR FOR ABOUT 3 YEARS, AND THIS HAS HAPPENED MANY TIMES THROUGH THE 3 YEARS. I HAVE TAKEN THE CAR TO A FORD DEALER 3-4 TIMES, AND THEY TELL ME THERE IS NOTHING WRONG - THE CARE IS WITHIN THE SPECS IT IS SUPPOSED TO BE WITHIN. NOTHING THEY CAN DO.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHUDDER AND MADE AN ABNORMAL NOISE. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT PROVIDED.

DRIVING HOME ON THE 15 OCTOBER 2015 AND THE POWER ASSIST FEATURE FAILED. HAD TO HAVE THE VEHICLE TOWED HOME. APPEARS TO BE A COMMON OR KNOW SAFETY ISSUE.UNSAFE DUE TO HIGHWAY DRIVING - SPEED AND POTENTIAL MERGING ISSUES!

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED SLOWLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MECHANIC STATED THAT THE AUTOMATIC TRANSMISSION CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT IT CONTINUED TO STALL INTERMITTENTLY. THE REMEDY DID NOT RESOLVE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,200.

I PURCHASED THE CAR ON 01/27/2013 WITH 25 MILES ON IT. ON 03/21/2013 I BROUGHT THE CAR BACK TO THE DEALERSHIP AT 904 MILES AND TOLD I THOUGHT THERE WAS AN ISSUE WITH THE AUTOMATIC TRANSMISSION BECAUSE IT WAS NOISY AND SHUDDERING WHEN CHANGING GEARS DURING ACCELERATION. THEY CHECKED IT AND SAID THEY "COULD NOT DUPLICATE CONCERN AT THIS TIME." IN SEPTEMBER 2014 I RECEIVED A LETTER ABOUT AN EXTENDED WARRANTY ON THE CLUTCH #14M01. 09/22/14-09/29/14 AT 10683 MILES DEALERSHIP DROVE AND AGREED THERE WAS TRANSMISSION SHUDDER AND NOISE. "INSTALLED NEW CLUTCH, SEALS AND HARDWARE." ON 10/22/14 AT 11311 MILES I BROUGHT THE CAR BACK BECAUSE THERE WAS STILL TRANSMISSION SHUDDER AND NOISE. THEY ADVISED ME TO "DRIVE BETWEEN 2000 TO 5000 MILES FOR PROPER CLUTCH BREAK-IN PERIOD." ON 08/17/15 AT 19158 MILES I BROUGHT THE CAR BACK WITH TRANSMISSION SHUDDER AND NOISE. THEY VERIFIED MY CONCERN STATING "RAW FAILED EVENT #2 333 EVENT 12 504 NO SIGNS OF TRANS LEAKS AT THIS MOMENT." NOTHING WAS DONE TO FIX THE PROBLEM. ON 09/21/15 AT 20143 MILES "EXCESSIVE SHUDDER UNDER ACCELERATION...RAW FAILED READING BOTTOM LEFT OF NO LEAKS AT THIS TIME SOP CLUTCH." I WAS TOLD THE NEW CLUTCH WAS BACK ORDERED AND DROVE MY CAR UNTIL 10/14/15 AT 20709 MILES THEY "REMOVED TRANSMISSION REPLACED BOTH INNER INPUT SHAFT SEALS HALF SHAFT SEALS REPLACED CLUTCH REINSTALLED TRANSMISSION RE PROGRAMMED TCM TEST DROVE OK." SINCE THEN THERE HAS BEEN SOME TRANSMISSION SHUDDER AND SOME NOISE, BUT NOT NEARLY AS LOUD AS BEFORE. IT HAS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE VIBRATED EXCESSIVELY INTERMITTENTLY AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE WIRING HARNESS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PREVIOUSLY OCCURRED IN 2014 AND THE VEHICLE WAS TAKEN TO BE REPAIRED. THE FAILURE MILEAGE WAS 3,000.

SINCE I BOUGHT MY CAR NEW IN 2013, IT HAS HAD A PERSISTENT TRANSMISSION SHUDDER THAT IS DANGEROUS, AND FORD TRIES TO STICK BAND-AIDS ON THE PROBLEM WITH SOFTWARE UPDATES AND EVEN A REPLACEMENT CLUTCH -- NONE OF WHICH FIX THE PROBLEM. THIS PROBLEM CAUSES THE CAR TO SHUDDER VIOLENTLY WHEN ACCELERATING FROM A STOP OR NEARLY ANY TIME THE TRANSMISSION CHANGES GEARS. IT HAS HAPPENED SINCE I PURCHASED THE CAR. IT MAKES IT SCARY TO DRIVE WHEN THE CAR RESPONDS UNPREDICTABLY -- LURCHING FORWARD TOWARD ANOTHER CAR OR NOT ACCELERATING WHEN GETTING ON A HIGHWAY. FORD SHOULD HAVE TO RECALL ALL CARS WITH THIS FAULTY TRANSMISSION. I'VE HAD IT SERVICED UNDER WARRANTY 3 TIMES FOR THIS ISSUE AND FORD CANNOT FIX IT. THE US GOVERNMENT MUST PROTECT PEOPLE FROM COMPANIES LIKE FORD WHO PUT PROFITS AHEAD OF SAFETY.

PURCHASED FROM FORD DEALER IN LATE OCTOBER 2014. CAR HAD 29,530 MILES. TRANSMISSION PROBLEMS. CLUTCH REPLACED TCM REPROGRAMMED. CONTINUED TO EXPERIENCE TRANSMISSION PROBLEMS. JERKING, SHUDDERING, LURCHING AND SOMETIMES FAILURE TO MOVE UNLESS ACCELERATOR PRESSED SEVERAL TIMES. TCM REPROGRAMMED AGAIN AT 37,200 MILES. PROBLEMS STILL CONTINUE. CAR IS BACK IN SHOP AGAIN TWO WEEKS LATER (10/15/2015). PROBLEM DIAGNOSED AGAIN AS CLUTCH ISSUE. RECOMMENDED FIX IS CLUTCH REPLACEMENT AGAIN. CLUTCH IS ON BACK ORDER AND WILL TAKE 4 TO 6 WEEKS. FORD DOES NOT WANT TO PROVIDE LOANER OR RENTAL CAR. REASON THEY SAY IS IT IS SAFE TO DRIVE? CLEARLY WITH HOW THE TRANSMISSION IS PERFORMING, IT IS A SAFETY RISK. SOMEONE IS LIKELY TO GET SERIOUSLY HURT OR KILLED. LOOKING UP THIS PROBLEM ON THE INTERNET, I WAS OVERWHELMED WITH THE NUMBER OF COMPLAINTS, LEMON LAW FILINGS AND CLASS ACTION SUITS. WHEN IS THE GOVERNMENT GOING TO ACT BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED? I DO HAVE ALL THE ATTEMPTED REPAIR DOCUMENTS EXCEPT FOR CURRENT. CAR IS STILL AT THE DEALER....UPDATED 10/27/15*BF UPDATED 4/20/18*JB *CN

I WAS DRIVING AND OUT OF NO WHERE THE INFORMATION LIGHT CAME ON NOTIFY ME THAT THE STEERING ASSIST FAULT LIGHT AND THE STEERING WHEEL WOULDN'T TURN

VEHICLE NO LONGER MOVES FORWARD OR REVERSE. WAS PARKED IN A REST STOP. RESTARTED VEHICLE TO LEAVE AND IT DID NOT MOVE. CHECK ENGINE LIGHT CAME ON.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. IN ADDITION, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WITHOUT RESTARTING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WOULD NOT SHIFT INTO THE NEXT GEAR WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHAFT SEALER FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THREE OTHER OCCASIONS WHERE THE SHAFT SEALER WAS REPLACED EACH TIME. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD NOT SHIFT INTO THE NEXT GEAR AFTER THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,600.

I HAVE A 2013 FOCUS WITH ABOUT 48,500 MILES. WHEN I ACCELERATE THE TRANSMISSION RATTLES AND SOMETIMES STUTTERS. IT HAS BEEN IN THE SHOP THREE TIMES IN THE PAST YEAR FOR THE SAME PROBLEM. FIRST TIME THE TECHNICIAN REPROGRAMMED THE COMPUTER, SECOND TIME REPLACED PARTS, THIRD TIME REPROGRAMMED THE COMPUTER. WITHIN A WEEK THE PROBLEM RESURFACED. THE SERVICE MANAGER STATES THAT I MUST WAIT 1,000 MILES BEFORE I CAN TAKE IT IN FOR REPAIR.

VEHICLE SHUTTERS ON ACCELERATION. TRANSMISSION SLIPS AND CAR LOSES POWER. DEALER HAS REPROGRAMMED THE TRANSMISSION SOFTWARE NUMEROUS TIMES BUT VEHCILE CONTINUES TO EXHIBIT SAME PROBLEMS. DEALER REPLACED CLUTCHES IN TRANSMISSION A FEW MONTHS AGO. VEHICLE WORKED PROPERLY BUT HAS NOW BEEN IN THE DEALERS SHOP TWICE IN THE LAST TWO WEEKS WITH THE SAME TRANSMISSION PROBLEMS. THIS CAR IS DANGEROUS TO DRIVE.. ROUTINELY LOSES POWER WHEN TURNING INTO TRAFFIC OR MERGING INTO TRAFFICE!

THE VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN THE CARS TRANSMISSION FAILED CAUSING THE CAR TO JERK VIOLENTLY WHILE MOMENTARILY LOSING CONTROL OF THE CAR AND RUNNING OFF THE ROAD.

THE VEHICLE LOST TRANSMISSION ENGAGEMENT (SHIFTED INTO NEUTRAL ON ITS OWN) WHILE TRYING TO ACCELERATE/CROSS THROUGH A BUSY INTERSECTION. THIS LEFT ME WITHOUT ANY POWER TO THE WHEELS AND NO WAY TO MOVE OUT OF THE PATH OF ON-COMING TRAFFIC. FORTUNATELY QUICKLY SHIFTING THE CAR INTO NEUTRAL AND THEN BACK INTO DRIVE FIXED THE PROBLEM AND I WAS ABLE TO MAKE IT THROUGH THE INTERSECTION SAFELY. THIS PROBLEM HAS HAPPENED SEVERAL TIMES SO I DO NOT DARE LET MY TEENAGE DAUGHTER DRIVE THE CAR. THE VEHICLE ALSO SHAKES AND SHUDDERS WHILE ACCELERATING AT LOW SPEEDS. FORD IS OFFERING TWO "CUSTOMER SATISFACTION PROGRAMS" TO FIX THE PROBLEM. ONE IS 14M01 WHICH REPLACES FAULTY TRANSMISSION SEALS WHICH LEAK CAUSING FLUID CONTAMINATION TO THE CLUTCH. THE SECOND IS 14M02 WHICH REPLACES/REPROGRAMS THEIR FAULTY TCM (TRANSMISSION CONTROL MODULE). MY COMPLAINT IS THAT I HAVE A SALVAGE TITLE VEHICLE DUE TO COSMETIC DAMAGE TO BODY PANELS. AS SUCH, EVEN THOUGH FORD IS ACKNOWLEDGING THEIR TRANSMISSION SYSTEM IS FAULTY, THEY WON'T COVER THE COST TO REPAIR THEIR FAULTY TRANSMISSION SEALS AND CLUTCH (PROGRAM 14M01). THEY DID COVER THE COST FOR THE SECOND PROGRAM (14M02) AND REPLACED/REPROGRAMMED THE FAULTY TCM AT NO COST TO ME. BUT THIS IS A SAFETY ISSUE. I PERSONALLY HAVE BEEN IN VERY DANGEROUS SITUATIONS SEVERAL TIMES NOW BECAUSE OF THIS ISSUE. THIS SHOULD BE A SAFETY RECALL (NOT A "CUSTOMER SATISFACTION PROGRAM"). FORD HAS A FAULTY TRANSMISSION SYSTEM WHICH IS CAUSING DANGEROUS AND POTENTIALLY DEADLY SITU