Page 24 of 43 · complaints 1,151–1,200 of 2,112

2013 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed May 16, 2017IL

AFTER PURCHASING THE VEHICLE BRAND NEW IN JUNE 2013, THE CAR WOULD STALL/JERK/GRIND WHEN TRYING TO TAKE OFF AFTER BEING STOPPED AT A RED LIGHT OR STOP SIGN, OR JUST ACCELERATING TO INCREASE SPEED. HAD TO TAKE IT IN TO THE DEALER TO HAVE THE CLUTCH REPAIRED AND EVEN AFTER THIS WAS PERFORMED, IT STILL JERKS, ESPECIALLY WHEN THE AIR CONDITIONER IS ON. IN JANUARY 2016, HAD TO TAKE IT TO THE DEALER TO REPROGRAM THE PCM/TCM AND PERFORM CLUTCH WHICH WAS THE 15B22 SOFTWARE UPDATE ISSUED BY FORD MOTOR COMPANY. AFTER 36,000 MILES THE HORN STOPPED WORKING. AFTER 65,000 MILES THE CHECK ENGINE LIGHT TURNED ON AND AFTER TAKING IT TO THE DEALER, WAS TOLD IT HAD A CODE P0456 WHICH IS A SMALL EVAP LEAK PRESENT. SINCE IT'S NOT UNDER WARRANTY, I HAVE TO PAY $119 JUST TO DIAGNOSE THE PROBLEM. NOW I HAVE A SAFETY RECALL NOTICE 16S30 WHICH STATES IT MAY BE POSSIBLE THAT MY SIDE DOOR LATCH MAY BREAK, WHICH MAY MAKE THE DOOR DIFFICULT TO LATCH. ALL THIS ON A VEHICLE THAT IS UNDER 100,000 MILES AND ALMOST 4 YEARS OLD.

Seat Belts › Front › Buckle Assembly
Filed May 15, 201782,000 milesMI

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE DRIVER SIDE SEAT BELT BUCKLE WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BUCKLE RECEIVER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

Electrical System
Filed May 12, 201743,990 milesMD

THIS CAR EXPERIENCES SUDDEN LOSS OF POWER LEADING TO THE INABILITY TO ACCELERATE OR EVEN MOVE THE VEHICLE FOR VARYING LENGTHS OF TIME. THIS IS LEFT ME STRANDED IN DANGEROUS SITUATIONS THREE TIMES. TWICE I WAS IN TRAFFIC (COMING OFF THE I-95 NORTH AND NEEDING TO MERGE MY EXIT, THEN WHEN STOPPED AT A RED LIGHT IN A LEFT TURN LANE) . MOST RECENTLY THE VEHICLE WOULD NOT START UP AFTER BEING IN A PARKED. IN THE LATTER EPISODE JUMP-STARTS DID NOT HELP. WHILE THE DASH LIGHTS EVENTUALLY CAME ON, AND THE WINDSHIELD WIPERS WERE ABLE TO MOVE ONE TO TWO TIMES AND THEN DIED, THE ENGINE SIMPLY WOULD NOT TURN OVER. INITIAL EVALUATIONS BY THE DEALER FOR AN ENGINE LIGHT GAVE AN "OVERSPEED CODE" WHICH WAS NOT RELEVANT TO DRIVING CONDITIONS.

Latches/Locks/Linkages
Filed May 11, 20172,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT ALSO STATED THAT THE WEATHER STRIPPING ON THE FRONT DRIVER'S SIDE FAILED AND WAS REPLACED EVERY SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STRIPPING WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed May 11, 2017TN

THE TRANSMISSION WENT OUT .THE CAR GAVE ME ABOUT A 60 SECOND WINDOW TO ACT ON IT. THE MESSAGE SAID "TRANSMISSION FAULT ACT NOW" THEN WENT OUT ON ME IN THE MIDDLE OF THE ROAD

Electrical System
Filed May 8, 201772,000 milesVA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND SHUTTERED. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 72,000.

Electronic Stability Control (esc)
Filed May 8, 201759,780 milesCA

AS I WAS WAITING FOR LIGHT TO TURN GREEN AT A BUSY INTERSECTION MY CAR STALLS. IT WAS ACTING AS IF I HAD PUT MY CAR IN PARK AND ACCELERATE THE GAS. ON MY DASH BOARD I NOTICE THE SYMBOL AS IF MY TRACTION WAS ON. I TURNED MY CAR OFF AND TRIES TO RESTART IT. IT WILL NOT TURN OVER. NOT EVEN MAKING A SOUND. MIND YOU I AM AT A VERY BUSY INTERSECTION. THIS IS SO DANGEROUS ESPECIALLY IF THIS WOULD HAVE HAPPENED ON THE FREEWAY.

Engine
Filed May 8, 2017IL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed May 2, 201773,000 milesPA

VEHICLE IS BACK AT DEALERSHIP FOR 5TH TIME FOR CATASTROPHIC FAILURE IN THE TRANSMISSION. THE CLUTCHES HAVE BEEN REPLACED 3 TIMES AND THE CURRENT FAILURE IS AN ACM MODULE. WE HAVE BEEN ADVISED THAT THEIR IS NOT A PERMANENT FIX FOR THE ISSUES THAT HAVE PLAGUED THIS VEHICLE. THIS PARTICULAR INCIDENT, THE VEHICLE STALLED OUT IN DRIVE THRU LANE. WAS ABLE TO RESTART BUT WARNING LIGHTS TO SERVICE TRANSMISSION CAME ON IMMEDIATELY.

Fuel/Propulsion System
Filed May 1, 201795,000 milesFL

ENGINE STOPS AT DRIVING SPEED, RENDERING THE STEERING VERY DIFFICULT. THE DEALER MECHANIC SAID THE FUEL TANK COLLAPSED AND THIS IS A COMMON PROBLEM WITH THIS CAR . SOMEHOW THIS IS NOT DEEMED BY FORD A SAFETY ISSUE.

Fuel/Propulsion System
Filed Apr 30, 201775,000 milesTX

MY CHECK ENGINE LIGHT CAME ON AS I WAS DRIVING DOWN THE ROAD AND THE CAR FELT LIKE IT WAS STALLING A BIT AND/OR LOSING POWER. THE VERY NEXT DAY, I FILLED UP MY CAR W/ 11 OR 12 GALLONS OF GAS THEN MY ENGINE IMMEDIATELY HAD TROUBLE STARTING. I KNEW MY BATTERY NEEDED TO BE REPLACED AS I HAVE OWNED THE CAR FOR 3+ YEARS AND HAVE YET TO REPLACE THE BATTERY. IT TOOK 4 TRIES FOR MY ENGINE TO START THEN I DROVE TO AN AUTO PARTS STORE THAT WAS CONVENIENTLY ACROSS THE STREET AND THEY PERFORMED A BATTERY TEST. IT WAS CONFIRMED THAT MY BATTERY WAS LOW. THE STORE EMPLOYEE ALSO DID AN ENGINE LIGHT DIAGNOSTIC AND THE CODE P-1450 APPEARED, A PURGE VALVE MALFUNCTION. I DIDN'T HAVE TIME TO REPLACE MY BATTERY AT THE MOMENT AS I HAD CLASS TO ATTEND TO. AFTER CLASS, I DROVE TO MY LOCAL FORD DEALERSHIP, RIATA FORD IN MANOR, TX, AND INFORMED THEM OF MY CHECK ENGINE LIGHT BEING ON. THE SERVICE ADVISER PLUGGED IN THE COMPUTER CODE READER AND READ THE SAME P-1450 CODE AND DECIDED TO "CLEAR IT". HE ASKED ME IF I HAD RECENTLY FILLED UP THE CAR W/ GAS AND I SAID YES, JUST A FEW HOURS AGO. HE TOLD ME THE CODE HAS BEEN 'CLEARED" AND TO COME BACK IF THE CHECK ENGINE LIGHT COMES BACK ON. I THEN WENT TO AN AUTO PARTS STORE AND PURCHASED AND INSTALLED A BRAND NEW BATTERY. THE CAR STILL DIDN'T SEEM TO DRIVE AT ITS 100% CAPABILITY AND SOMETIMES ALMOST STALLING OUT. A DAY OR TWO LATER, THE CHECK ENGINE LIGHT COMES BACK ON AGAIN AND I RETURN TO RIATA FORD. THEY PERFORM A FULL DIAGNOSTIC AND INFORM ME THAT THE PURGE

Unknown or Other
Filed Apr 27, 2017100,000 milesMI

CLUTCH KIT REPLACEMENTS, ELECTRONIC TRANSMISSION MODULE REPLACEMENTS (THREE TIMES), AFTER ALL THIS I STILL HAVE A CAR THAT SHUDDERS THE ENGINE LIGHT COMES ON AND OFF. I TOOK IT TO AUTO ZONE THEY PUT THERE MACHINE THAT TELLS YOU WHAT IS WRONG WITH IT ON AND THE ERROR CODE IS P090C WHICH IS THE CLUTCH POSITION CIRCUIT. I PUT IN GEAR TO GO AFTER BACKING UP BUT IT WOULDN'T MOVE UNTIL I PUT IN GEAR S. I TOOK IT TO EBY FORD GOSHEN IN TO HAVE IT FIXED.

Suspension
Filed Apr 27, 201727,111 milesTX

EXCESSIVE REAR TIRE WEAR: THE VEHICLE MADE A TRIP FROM GREENVILLE TX. TO LOUISVILLE KY AND BACK (APPROX. 1400 MILES) IN SEPTEMBER OF 2016 (WITH HIGH AMBIENT AND ROAD TEMPERATURE). THE INSIDE SHOULDER OF BOTH REAR TIRES WERE WORN DOWN TO THE CORDS. THE TIRES HAD ONLY AROUND 5000 MILES WHEN IT BEGAN THE TRIP. I TOOK THE VEHICLE TO THE LOCAL FORD DEALER HERE IN GREENVILLE, AND HAD THEM TO ASSESS THE PROBLEM. THEY SAID IT FALLS WITHIN FORD SPECIFICATIONS OF (-2.1 --+0.6 CAMBER.....TOE -0.01-+0.39). I CALLED FORD CONSUMER RELATIONS 800-392-3673 (CAS-10568914-W6X6B2 ON 9/16/16). TALKED TO JEAN (866-631-3788 EXT. 77727) EXPLAINED THE PROBLEM, AND SHE CALLED THE DEALERSHIP WHO ALSO TOLD HER THE PROBLEM WAS AS I HAD DESCRIBED. SHE DID CALL ME BACK AND SAID THE CAR WAS OUT OF WARRANTY BY MONTHS HOWEVER, THE MILEAGE WAS ONLY 27111 AND HAD NEVER BEEN ON A LONG ROAD TRIP WITH THESE CONDITIONS. JEAN SAID THE CAR WAS NO LONGER IN WARRANTY AND THAT I HAD A TIRE PROBLEM. I SAID, "NO, JEAN, I DO NOT HAVE A TIRE PROBLEM, BUT FORD HAS A ENGINEERING PROBLEM BECAUSE THE ALIGNMENT SETTINGS ARE FIXED (CAMBER AND TOE IS NOT ADJUSTABLE)". I THEN CALLED CLINT (CENTRAL REGION FOR FORD) AND EXPLAINED THE PROBLEM, BUT ALSO HAD THE SAME CONSENSUS. AFTER THIS, I ORDERED A PAIR OF ADJUSTABLE CONTROL ARMS AND DECREASED THE CAMBER BY 1.5 DEGREES NEGATIVE, AND TOOK OUT OF EACH SIDE 1/10TH TOE IN (BOTH ADJUSTMENT STILL WITHIN FORDS SPECIFICATION RANGE). I DOCUMENTED TIRE WEAR BEFORE IT MADE A ROUND TRIP TO DENVE

Electrical System
Filed Apr 25, 201760,000 milesMI

WIRES IN THE REAR RIGHT LUGGAGE COMPARTMENT HAVE BECOME EXPOSED AND/OR BROKEN FROM REGULAR OPENING AND CLOSING OF THE LUGGAGE COMPARTMENT LID. THE WIRES ARE RESTRICTED IN MOTION SUCH THAT THEY BEND WITH EVERY OPENING AND CLOSING OF THE LUGGAGE COMPARTMENT. THIS LEAD TO A BREAKING OF WIRES WHICH CAUSED THE TRUNK LIGHT AND OPENING MECHANISM TO FAIL. EXPOSED WIRES CAN LEAD TO MANY MORE PROBLEMS LIKE SHORTING THE BATTERY OR AN ELECTRICAL FIRE.

Structure › Body
Filed Apr 21, 201725,000 milesTX

DRIVER'S DOOR WON'T LATCH. USED THE CAR NORMALLY THE PREVIOUS DAY. CAR PARKED IN DRIVEWAY, AND WHEN I GOT IN TO DRIVE, THE DOOR WOULDN'T SHUT, WITH NO APPARENT CAUSE.

Unknown or Other
Filed Apr 21, 2017CA

THERE'S NOTHING WRONG WITH MY VEHICLE. MY VEHICLE HAS NEVER BEEN DRIVEN BY ANYONE BUT ME. NO ONE HAS EVER BEEN HURT OR INJURED IN MY CAR. ANY REPORTS LIKE THE ONE THAT ON YOUR SITE UNDER VIN#[XXX] IS FALSE, AND SHOULD BE INVESTIGATED *SEARCH OF COMPLAINT DATABASE ON APRIL 24, 2017, SHOWS THAT THIS IS THE ONLY COMPLAINT FILED ON THAT VIN*SMCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel/Propulsion System
Filed Apr 20, 201749,000 milesNY

THE VEHICLE'S CLUTCH HAS BEEN REPLACED TWICE IT STUTTERS/HESITATES, MAKES GRINDING NOISES, ETC. AND STILL DOES SINCE SECOND REPAIR, RADIO MADE POPPING, STATIC SKRECKING SOUNDS THAT GOT WORSE OVER TIME TO THE POINT OF HAPPENING ALL THE TIME AND MADE RADIO USELESS, PURGE VALVE FAILED AND COULD HAVE DESTROYED GAS TANK AND FUEL PUMP IF NOT DEALT WITH WHICH THANKFULLY I DID. THESE ARE ALL KNOWN ISSUES WITH THIS VEHICLE THOUSANDS OF SIMILAR COMPLAINTS ONLINE.

Structure › Body
Filed Apr 19, 201752,467 milesOK

AS I BACKED OUT OF MY DRIVEWAY AND BEGAN DRIVING UP THE STREET, I REALIZED MY DRIVER DOOR WOULD NOT SHUT ALL THE WAY, AND THE DASH SAID "DOOR AJAR." OF COURSE I IMMEDIATELY PARKED THE CAR AND CAN'T DRIVE IT NOW. I COULD NOT FIGURE OUT WHAT THE PROBLEM WAS. AFTER RESEARCHING POSSIBLE SOLUTIONS ON THE INTERNET, I SEE THIS HAS BEEN AN ISSUE WITH MANY OTHER DRIVER DOORS NOT LATCHING IN 2013 FORD FOCUSES.

Power Train
Filed Apr 19, 201765,200 milesCA

VEHICLE SHUDDERS AT TAKE OFF OR WHEN SLOWING DOWN TO MAKE A TURN WHEN INITIALIZING GAS. ISSUE WAS FOUND TO BE A PROBLEM WITH THE CLUTCH. SIMILAR VEHICLES WITH THE SAME MAKE, MODEL AND YEAR HAVE BEEN GIVEN EXTENDED WARRANTY# 14M02 FOR THIS SAME ISSUE. MY VEHICLE DOES NOT FALL UNDER THE VIN#'S BEING COVERED. I BELIEVE THIS ISSUE IS AFFECTING MORE VEHICLES THAN FORD REALIZES. MY CAR IS CURRENTLY AT 65,369 MILES.

Electrical System
Filed Apr 19, 201740,000 milesOH

I'VE RESEARCHED AND HAVE DISCOVERED THAT THE RADIO HEAD IS BAD. WHILE DRIVING, THERE IS A RIDICULOUSLY LOUD STATIC NOISE THAT PULSES AT ANY GIVEN TIME. EVEN WHEN I TURN THE IGNITION OFF, IT STILL STATICS LOUDLY - YOU CAN HEAR IT WHILE WALKING AWAY AND THE WINDOWS ARE UP

Engine
Filed Apr 19, 201752,000 milesTX

TRANSMISSION IS SLIPPING REALLY BAD AND GETS UP TO 3,000-4,000 RPMS THEN JERKS REALLY HARD.

Air BagsCrash1 injured1 killed
Filed Apr 15, 201752,000 milesTX

MY 75 YEAR OLD MOTHER IN LAW WAS DRIVING THIS CAR (HER CAR) ON 4/4/17 IN BELLMEAD, TEXAS. SHE WAS HIT AT ABOUT 40 MPH IN THE FRONT PASSENGER SIDE QUARTER PANEL/WHEEL AREA BY A 1998 HONDA SEDAN. SHE WAS DRIVING ON A PAVED FEEDER ROAD IN CLEAR SUN SHINY WEATHER. THE CAR WAS A TOTAL LOSS DUE TO THE AXEL BREAKING AND THE AIR BAG DID NOT DEPLOY. SHE HIT HER HEAD IN THE ACCIDENT WHICH RESULTED IN HER DEATH A WEEK LATER DUE TO A STROKE CAUSED BY A LEFT HEMORRHAGIC STROKE (BRAIN BLEED). I CAN PROVIDE THE POLICE REPORT AND PHOTOS VIA PERSONAL EMAIL NOT THROUGH THIS PUBLIC FORUM.

Power Train
Filed Apr 4, 201725,600 milesOR

THIS HAPPENS CONSISTENTLY, FROM A STOP WHEN THE CAR IS ACCELERATING THERES A VERY DISTINCT STUTTERING WHERE THE CAR FEELS LIKE ITS BUCKING OR MOVING BACK AND FORTH AS IF IT CAN'T GET INTO GEAR. OCCASIONALLY THIS WILL MAKE IT FEEL LIKE THE CAR IS ABOUT TO STALL. WE'VE HAD THE CAR IN THE SHOP FOR SERVICE FOR THIS EXACT ISSUE 3 TIMES (ABOUT TO BE A 4TH). WE WERE MOST RECENTLY IN LINCOLN CITY, OREGON AND TRYING TO MERGE INTO TRAFFIC FROM A DEAD STOP, PRESSING ON THE ACCELERATOR MADE THE CAR LURCH AND DIDN'T OFFER US THE ABILITY TO MERGE SMOOTHLY, INSTEAD WE WERE UNSURE IF WE WERE GOING TO STALL OUT OR IF THE GEAR WOULD CATCH.

Structure › Body
Filed Apr 4, 201753,000 milesPA

IN MOTION REAR BRAKE LIGHTS SOMETIMES DO NOT WORK. IN MOTION . TRUNK UNLATCHES UNINTENTIONALLY FORCING MYSELF TO STOP AND PULL OVER AND CLOSE THE TRUNK LID.IN BOTH SITUATIONS THE VEHICLE HAS WARNING THAT CORRECTLY WARNS OF THE OCCURRING ERROR. ON MORE THAN 3 OCCASIONS RECENTLY IN MARCH OF 2017.

Power Train
Filed Apr 4, 201775,000 milesCA

WE HAVE HAD THE TCM REPLACE ONE, THE CLUTHES REPLACED TWICE AND THE SHUTTERING, NON SHIFTING, SHFTING WHEN NOT SUPPOSED TO ARE STILL HAPPENING. AFTER MULTIPLE VISITS TO TWO FORD DEALERS, FORD IS UNABLE TO FIX THESE DANGEROUS PROBLEMS.MY WIFE WAS ON THE FREEWAY TRAVELING AT 70MPH WHEN THE CAR SUDDENLY DIED, NO POWER. LUCKY IT WAS VERY EARLY IN THE MORNING AND THERE WAS NO TRAFFIC. UNDER NORMAL DRIVING CONDITIONS, MY WIFE MAY HAVE BEEN SEVERELY INJURED OR WORSE. THESE 2011 - CURRENT YEAR FORD FOCUS AND FIESTA ARE A DANGER ON OUR ROADS, FORD MUST BE MADE TO RECALL THESE DEATH TRAPS.

Electrical System
Filed Apr 2, 201753,000 milesTX

"TAKATA RECALL": ABOUT ONE MONTH AGO THE HORN STARTED WORKING INTERMITTENTLY BEFORE CEASING TO WORK AT ALL. IT WILL NOT WORK WHERE THE CAR IS PARKED OR IN DRIVE. I BOUGHT THE CAR LESS THAN A YEAR AGO. IN GENERAL IT HAS HAD OTHER ISSUES WITH THE ELECTRONICS IN THE CAR, ANYTHING HAVING TO DO WITH THE MEDIA SYSTEM (AUXILIARY, USB, SYNC AUDIO, ETC HAVE ALL STOPPED WORKING) SINCE I BOUGHT IT IN JUNE 2016. I CANNOT OBVIOUSLY HONK THE HORN WHILE DRIVING AND COMMUNICATE EFFECTIVELY WITH OTHER DRIVERS ON THE ROAD. THE CAR HAS ~53000 MILES.

Fuel/Propulsion System
Filed Mar 30, 2017OK

I TOOK MY CAR TO THE FORD DEALERSHIP DUE TO CHECK ENGINE LIGHT BEING ON. THEY REPLACED MY CLUTCH UNDER THE WARRANTY BUT SAID THERE WAS A PROBLEM WITH THE PURGE VALVE WHICH IS CAUSING THE CAR TO STALL AND HAVE A ROUGH IDLE. FORD IS STATING THIS IS NOT COVERED UNDER WARRANTY. AFTER DOING RESEARCH IT APPEARS THERE IS A KNOWN ISSUE WITH THIS PART. THERE WAS A RECALL ON THIS PART IN 2015 AND APPEARS THERE WAS OR IS A CLASS ACTION LAWSUIT FOR THIS PROBLEM. YESTERDAY MY WIFE WAS DRIVING ON THE HIGHWAY AND THE CAR STALLED AND SHUT DOWN. THE POWER STEERING AND BRAKES AND GAS PEDALS WOULD NOT WORK. THEN THE CAR WOULD NOT START BACK UP. I FEEL THIS SHOULD BE COVERED UNDER THE WARRANTY SINCE THIS APPEARS TO BE A KNOWN ISSUE AS WELL AS A RECALL WAS DONE FOR THE SAME THING 2 YEARS AGO. FORD DOESNT SEEM TO BE WILLING TO HELP OTHER THEN CHARGE ME $2,000 TO FIX THEIR PROBLEM.

Electrical System
Filed Mar 30, 201745,000 milesNE

WHILE DRIVING ON A MAIN THOROUGHFARE AT 50MPH MY 2013 FORD FOCUS ENGINE SHUTDOWN. I COASTED TO THE SIDE OF THE ROAD. LUCKILY THIS DID NOT CAUSE AN ACCIDENT BECAUSE NO OTHER VEHICLES WERE ON THE ROAD. WHEN I TOOK THE VEHICLE TO THE CAR SHOP I WAS NOTIFIED THE ELECTRICAL WIRES HAD FRAYED, KILLING THE ENGINE, AND WAS A KNOWN ISSUE. THERE IS A BULLETIN ON 2013 FORD FOCUS DOCUMENTING THIS PROBLEM (TSB 15-0036). SERVICE REPRESENTATIVE REPAIRED THE HARNESS AT THROTTLE BODY.

Steering
Filed Mar 29, 201728,300 milesNJ

I PURCHASED A FORD FOCUS IN 2013 AND CURRENTLY HAVE 28,300 MILES ON THIS VEHICLE. THIS CAR HAS BEEN WELL MAINTAINED AND IS DRIVEN SOLELY BY ME. HOWEVER, RECENTLY I HAD A MAJOR MECHANICAL PROBLEM THAT COULD VERY EASILY BE FATAL FOR ANY DRIVER. THE POWER STEERING COMPLETELY FAILED AND LOCKED UP THE STEERING WHILE I WAS DRIVING. LUCKILY FOR ME I WAS WITHIN 10 FEET OF MY DRIVEWAY GOING ABOUT THREE MILES PER HOUR. I HAD TO HAVE THE CAR TOWED TO THE FORD DEALER WHERE THEY WANTED OVER TWO THOUSAND DOLLARS TO REPAIR THE POWER STEERING. IF ANYONE IS DRIVING THIS CAR ON THE HIGHWAY AND THIS PROBLEM OCCURS, I BELIEVE THE PROBABILITY OF A SERIOUS ACCIDENT OR FATALITY WOULD BE VERY HIGH. I WAS TOLD BY THE FORD DEALERSHIP THAT THE POWER STEERING IS ELECTRONIC SO WHEN IT GOES, IT BECOMES UNSTEERABLE. ALARMINGLY, WHEN SPEAKING WITH DEALERSHIP AND THE FORD AREA REGIONAL MANAGER THEY DID NOT REGARD THIS AS A SERIOUS PROBLEM. IN FACT, THEY DID NOT BELIEVE THIS WAS A DEFECT AS IT WAS NOT COVERED UNDER WARRANTEE. I ASKED IF THIS WAS NOT DEFECTIVE, HOW COULD THIS OCCUR AT 28,300 MILES? THE DEALERSHIP TOLD ME THIS COULD HAPPEN IF IT WAS HIT BUT ADMITTED THERE WAS NO EVIDENCE OF THIS. I CAN ASSURE YOU THAT THIS CAR HAS NOT EVEN RUN OVER A POT HOLE. SINCE NO ONE IS TAKING THIS SERIOUSLY, I NEED TO DOCUMENT THIS PROBLEM AS ONE THAT CAN CAUSE A SERIOUS ACCIDENT IF NOT RECALLED OR CORRECTED BY FORD MOTOR COMPANY. THIS IS A MUCH MORE SEVERE PROBLEM THAN THE AUTO PROBLEM A FEW YEARS BACK WHERE CARS WERE A

Wheels › Lugs/Nuts/Bolts/Studs
Filed Mar 29, 201756,000 milesUT

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN ONE OF THE FRONT TIRES BECAME FLAT, THE CONTACT NOTICED THAT THE FRONT WHEEL LUG NUTS WERE SWOLLEN AND UNABLE TO BE REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

Power Train
Filed Mar 27, 201770,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 25 MPH, THE VEHICLE FAILED TO RESPOND AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Steering
Filed Mar 27, 201754,322 milesMD

STEERING RACK AND PINION CONTROL MODULE IS PRONE TO FAILING AND WHEN THIS DOES FAIL THE CAR CANNOT TURN AND THIS IS A HUGE HAZARD TO THE DRIVER AND EVERYONE ON THE ROAD.

Power Train
Filed Mar 23, 201750,000 milesVT

I'M CURRENTLY EXPERIENCING ISSUES WITH THE SHIFTING OF GEARS. IT FEELS LIKE A MILD CASE OF WHIPLASH WHEN IT HAPPENS. SOMETIMES I START TO ACCELERATE AND THE CAR DOESN'T GO IT BUCKS SLIGHTLY AND SOMETIMES JUST DOESN'T ACCELERATE AT THE SPEED IT SHOULD AND IT SCARES ME IN HEAVY TRAFFIC. ON THE HIGHWAY I WILL FEEL LOSS OF POWER WHICH SHOWS THE RPMS RAPIDLY GOING UP AND DOWN DURING THESE EPISODES. GOING TO A LOCAL FORD DEALERSHIP TO SEE WHAT'S GOING ON. MANY WEBSITES WITH PEOPLE COMPLAINING OF TRANSMISSION PROBLEMS HAVING THEM REPLACED MORE THAN ONCE. I'M NOT A VERY HAPPY CAMPER AND I'VE BEEN A FORD OWNER MY WHOLE LIFE.

Latches/Locks/Linkages
Filed Mar 22, 2017PA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) FOR THE DOOR LATCH, BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Mar 20, 201725,000 milesTX

COMPLETE AND UNEXPECTED LOSS OF POWER STEERING (ERROR MESSAGE: POWER STEERING FAULT). EXTREMELY HARD TO TURN WHEEL. VEHICLE HAD TO BE TOWED FOR REPAIR. LESS THAN 30,000 MILES.

Steering
Filed Mar 20, 201789,700 milesTN

MY TEENAGE SON WAS OPERATING THE VEHICLE AT RELATIVELY LOW SPEED (BELOW 20MPH) IN STOP AND GO TRAFFIC IN A BUSY CITY SHOPPING AREA, THE STEERING SUDDENLY LOCKED AND WAS VERY DIFFICULT TO MANEUVER LEFT OR RIGHT. HE WAS ABLE TO PULL THE CAR OFF THE ROAD INTO A PARKING LOT WITH TREMENDOUS EFFORT. WHEN TRYING TO TURN THE WHEEL LEFT OR RIGHT THE CAR SEEMED TO LOCK OR GRAB AT THE WHEEL AND MADE AN AWFUL SCREECHING SOUND. HE SAID THAT SEVERAL WARNINGS FLASHED ON THE MESSAGE CENTER BUT HE DID NOT CATCH THEM AS HE WAS TRYING TO GET OUT OF TRAFFIC SAFELY. ONCE HE CAME TO A STOP, HE NOTICED THAT THE ORANGE "I" IN A BOX REMAINED LIT WHILE THE CAR WAS RUNNING. I WENT TO PICK HIM UP AND VERIFIED THE LOCKED STEERING, NOISE, AND WARNING LIGHT. WE LEFT THE CAR OVERNIGHT AND RESEARCHED POTENTIAL PROBLEMS BEFORE HAVING IT TOWED TO A MECHANIC. I CAME ACROSS SEVERAL FORUMS AND COMPLAINTS THAT SOUNDED VERY SIMILAR TO MY CAR'S ISSUES. MANY OF THESE CARS HAD WORKED AFTER TURNING OFF THE VEHICLE AND RESTARTING. SO THE NEXT DAY I WENT AND STARTED THE CAR WITH NO ISSUES AND HAD NO WARNING LIGHTS OR INDICATORS. HOWEVER, AS I PULLED OUT THE STEERING WAS STILL VERY TIGHT AND JERKY BUT I WAS ABLE TO MAN-HANDLE THE CAR ENOUGH TO MAKE IT TO A LOCAL DEALER. NO WARNING LIGHTS EVER CAME ON THIS TIME. I WAS INFORMED THAT I MUST REPLACE THE POWER STEERING CONTROL MODULE AND HAVE IT REPROGRAMMED TO DETERMINE IF THIS IS THE ONLY PROBLEM AT A COST OF APPROXIMATELY $450. I HAVE AUTHORIZED THIS REPAIR. THE DEALER SAID

Unknown or Other
Filed Mar 20, 20172 milesNJ

OVER THE PAST 1 + YEARS MY RADIO WOULD RANDOMLY MAKE A HISSING AND CRACKING SOUND FOLLOWED BY A LOUD POP AND STOP WORKING. BOTH THE RADIO AND BLUE TOOTH CAPABILITIES WERE DISABLED. RESTARTING THE CAR WOULD SOLVE THE PROBLEM. I HAVE TRIED SEVERAL TIMES TO UPDATE THE SYNC/RADIO, BUT HAVE NOT BEEN SUCCESSFUL. AS PER THE FORD SYNC WEB SITE, I USED WELL ABOVE THE MINIMUMS STORAGE (2GB) AND HAD A PROPERLY FORMATTED USB DEVICE, BUT THE VEHICLE WOULD NOT RECOGNIZE THE DEVICE FOR AN UPDATE. YESTERDAY THE RADIO COMPLETELY STOPPED WORKING AND WOULD CONTINUE TO HISS AND CRACK, EVEN WITH THE CAR TURNED OFF AND KEYS OUT OF THE IGNITION. I HAVE TRIED TO RESET THE RADIO, BUT IT IS STILL NOT FUNCTIONING AND HAVE NO BLUE TOOTH CAPABILITY.

Engine
Filed Mar 19, 2017SC

PREVIOUS TRANSMISSION RECALL WORK DONE AND STILL HAVING THE SAME ISSUE

Structure
Filed Mar 15, 2017MD

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO RATTLING NOISES AND LEAKING FLUIDS. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE REPAIR SHOP, FOUR TIMES FOR THE SAME PROBLEM. *JB

Power Train
Filed Mar 15, 2017MN

MY FAMILY HAS ALWAYS HAD FORD'S GROWING UP. FOR THE MOST PART I ALWAYS REMEMBER THEM BEING RELIABLE AND GREAT VEHICLES. IN 2005 I BOUGHT A 2003 F-350 WITH THE 6.0 DIESEL ENGINE. ANYONE THAT IS FAMILIAR WITH THE 6.0 POWERSTROKE KNOWS IT WAS A MONEY PIT FROM THE START. IT WAS A POOR DESIGN FROM FORD. THEY DID NOTHING TO HELP ME OUT. I EVENTUALLY SPENT AROUND 6,000 DOLLARS TO FIX THE ENGINE TO MAKE IT RELIABLE. A BIG DISAPPOINTMENT IN FORD. I RECENTLY BOUGHT A 2013 FORD FOCUS AND THE PROBLEMS STARTED ALL OVER AGAIN. TO MY UNDERSTANDING FORD IS VERY AWARE OF THE PROBLEMS WITH THE TRANSMISSION. ANOTHER BAD DESIGN FROM FORD. THE PROBLEM IS A BAD OIL SEAL IN THE TRANSMISSION THAT IS LEAKING OIL ON THE DRY DUAL CLUTCHES AND CAUSING THEM TO SLIP. THEY DID EXTEND THE WARRANTY 100,000 MILES. MY CAR HAS JUST OVER 66000 MILES ON IT. THEY WILL NOT COVER THE FIX BECAUSE IT HAS A SALVAGE TITLE. MY ARGUMENT IS THE PROBLEM IS IN THE DEFECTIVE PARTS IN THE TRANSMISSION IT HAS NOTHING TO DO WITH THE LIGHT DAMAGE IT HAD IN THE FRONT END TO STAMP A SALVAGE TITLE ON IT. OF COURSE AGAIN FORD WILL DO NOTHING TO HELP ME OUT. ANOTHER BIG DISAPPOINTMENT IN FORD.

Engine
Filed Mar 13, 201740,000 milesNJ

STOPPED AT A STOP SIGN AND THEN WHEN I HAD TO ACCELERATE TO TURN ONTO A HIGHWAY, IT WOULD NOT ACCELERATE. IT WAS STUCK IN LOW GEAR. LUCKILY THERE WAS AN EXIT OFF THE HIGHWAY AND I WAS ABLE TO PULL OVER. I WAS NOT ABLE TO ACCELERATE PAST 20 MPH! RESTARTED MY CAR AND IT WORKED FINE. BUT THEN 5 MINUTES LATER SAME THING, IT WOULD NOT ACCELERATE.

Power Train
Filed Mar 13, 2017TX

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE TRANSMISSION AND THAT THE GEARS WERE DIFFICULT TO SHIFT AND CHANGE OVER. THE FAILURE BEGAN AFTER A DEALER'S REPAIR FOR A MANUFACTURER RECALL TO SERVICE THE TRANSMISSION. THE CONTACT WAS INCLUDED IN TWO MANUFACTURER SERVICE CAMPAIGNS, BUT WAS NOT NOTIFIED OF THE TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL CAMPAIGN EXTENSION AND THE TRANSMISSION CONTROL MODULE EXTENDED CAMPAIGN COVERAGE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THEY MAY BE ABLE TO ADDRESS THE TWO SERVICE CAMPAIGNS PERTAINING TO THE TRANSMISSION FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Steering
Filed Mar 13, 201798,000 milesNY

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Power Train
Filed Mar 12, 201730,000 milesMI

TRANSMISSION SHIFTING ERRATICALLY, CAR JERKS VIOLENTLY WHEN TAKING OFF FROM A STOP. THIS IS A KNOWN PROBLEM IN THESE DUAL CLUTCH TRANSMISSION. THIS CAR IS UNSAFE, WHY ELSE WOULD FORD KEEP EXTENDING THE WARRANTIES ON THESE TRANSMISSION. THESE TRANSMISSIONS ARE NOT FIXABLE AND VERY UNSAFE. THERE ARE NUMEROUS CLASS ACTION LAWSUITS AGAINST FORD ON THESE TRANSMISSIONS. WHY HAVEN'T YOU FORCED A RECALL ON THIS BEFORE PEOPLE START DYING

Power Train
Filed Mar 10, 201740,000 milesHI

TRANS SLIP OR HESITATES UPON TAKE OFF,, JERKING 3OR 4 TIMES THEN 2ND GEAR IS OK,,NEW CLUTCHES WAS DENIED BECAUSE OF SALVAGE REBUILT TITLE..THE VEHICLE HAS BEEN RE-CERTIFIED TO OPERATE IN HAWAII..VERY SLIGHT DAMAGE, LIGHT HIT

Steering
Filed Mar 10, 201792,991 milesFL

DRIVING DOWN THE ROAD APPROACHING A TRAFFIC SIGNAL WHEN THE STEERING WHEEL FROZE AND WOULD NOT MOVE EITHER LEFT OR RIGHT. FORTUNATELY I WAS STOPPED FOR THE SIGNAL. I HAD TO THINK ABOUT WHAT I WAS GOING TO DO ABOUT HOLDING UP TRAFFIC. FINALLY I TURNED THE IGNITION OFF. I WAITED APPROX 10 TO 15 SECONDS. I ATTEMPTED TO START THE CAR AND WHEN I STARTED I WAS ABLE TO MOVE THE STEERING WHEEL. I THEN PROCEEDED DIRECTLY TO MY MECHANIC VERY CAREFULLY. HE TOLD ME WHAT HE THOUGHT THE PROBLEM WAS THE ELECTRONIC STEERING MECHANISM. I THEN WENT DIRECTLY TO THE FORD DEALER, EXPLAINED MY PROBLEM AND LEFT THE CAR. HE CONTACTED ME LATER , SAID HE HAD TO ORDER THE PART AND WOULD LET ME KNOW WHEN THE CAR WAS READY TO BE PICKED UP. THE COST? WOW. THE NAME OF THE PART WAS STEERING GEAR ASSEMBLY, REPROGRAM SYSTEM WITH THE COMPUTER. SINCE IT WAS OUT OF WARRANTY, THE TOTAL COST WAS $1,972.19.

Electronic Stability Control (esc)
Filed Mar 10, 201748,000 milesWA

TRANSMISSION FAILURE. I'VE HAD THE CLUTCH STRUM REPLACED SIX TIMES, MOST RECENTLY MY CAR EXPERIENCED A TRANSMISSION ELECTRICAL AND ACTUAL FAILURE WITHOUT WARNING. I WAS UNABLE TO MOVE ON A HIGHWAY BRIDGE. IT HAS BEEN HAVING SHIFTING ISSUES SINCE I GOT IT AND MAKES A NOISE AND STUTTERS, USUALLY BETWEEN FIRST AND SECOND GEAR BUT ALSO IN OTHER INSTANCES. THIS HAS BEEN AN ONGOING ISSUE.

Unknown or Other
Filed Mar 9, 201787,000 milesCA

VEHICLE SHUDDERS WHEN ACCELERATING AFTER A COMPLETE STOP. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE CLUTCH. I AM STILL HAVING THE ISSUE. THE SHUDDERING HAPPENS EVERYDAY.

Power Train
Filed Mar 7, 2017150,900 milesME

"TAKATA RECALL"MY 2013 FORD FOCUS AT 75,000 MILES THE CAR (AUTOMATIC TRANSMISSION) WOULD SHUDDER WHEN TAKING OFF FROM A STOPPED POSITION AND EVENTUALLY PROGRESSED TO RAPIDLY SLIPPING OUT OF ACCELERATION AND ACTING AS IF THE CAR WAS IN NEUTRAL. FORD REPLACED THE CLUTCHES UNDER WARRANTY, PROBLEM SOLVED. AT 150,900 THE TRANSMISSION FAILED AND FORD REPORTED TO ME THAT A $900 MODULATOR SHOULD FIX THE PROBLEM AND MAYBE THE CLUTCH WOULD AGAIN NEED TO REPLACED. MY COMPLAINT IS THAT THIS COMMUTER CAR IS A GOOD CAR WITH A FAULTY WIDELY KNOWN TRANSMISSION PROBLEM THAT WILL PROBABLY NOT BE FIXED BY REPLACING EXPENSIVE PARTS. FORD HAS STATED THAT IT WILL NOT HELP WITH ANY OF THE COST. THE DEALERSHIP THAT DOES ALL THE CARS MAINTENANCE WILL GIVE 10% OFF COST. FORD MOTOR COMPANY SHOULD RECTIFY THE FAULTY TRANSMISSION PROBLEM AND PROVIDE COMPENSATION!

Latches/Locks/Linkages
Filed Mar 6, 2017HI

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Focus → · Every Focus year → · How the figures are calculated →