2013 Ford Focus complaints

MY VEHICLE IS HAVING AN ISSUE WITH THE CLUTCH. IT HAS BEEN CALLED AS A CLUTCH SHUDDER ISSUE BY FORD. THE VEHICLE DOES SHAKE AS ACCELERATING FROM GOING THROUGH GEARS. I HAVE CONTACTED THE DEALERSHIP AND FORD MOTOR CO. BUT THEY REFUSE TO OFFER ANY RESOLUTION DUE TO THE VEHICLE GOING OVER 100,000 MILES BY 300 MILES. THE VEHICLE WAS BOUGHT USED WITH APPROX 96,000 MILES.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT CONTINUED FOR AN EXTENDED PERIOD OF TIME. THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE DEALER (REYNOLDS MOTOR CO, 1900 AVENUE OF THE CITIES, EAST MOLINE, IL 61244, 1 (888) 602-3869) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS INSPECTED AND DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION MAY NEED TO BE REPLACED. THE ABNORMAL NOISE CONTINUED TO COME FROM THE STEERING AREA AS THE FAILURE CONTINUED. THE VEHICLE WAS STORED FOR MORE THAN TWO YEARS DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

MY STEERING WHEEL LOCKED UP WHILE I WAS DRIVING ON A MAIN ROAD WITH ME AND MY 7 YEAR OLD IN THE CAR. I WAS GUIDED TO THE SIDE BY THE POLICE AND HAD TO HAVE VEHICLE TOWED TO DEALER. THE DEALER INFORMED ME THAT THE RACK AND PINION HAS FAILED AND I WILL HAVE TO PAY $1800 FOR REPAIRS. AFTER RESEARCHING, IVE FOUND THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *JS

I HAVE READ MANY RECALLS ON THE WIRING ISSUE OF THE 2013 FORD FOCUS ST MODEL WITH IT STALLING OUT DUE TO FAULTY WIRING. MY 2013 FORD FOCUS SE IS DOING THE EXACT SAME THING PUTTING MY DAUGHTER'S LIFE AT RISK EVERY TIME SHE GETS IN IT AS WELL AS MY OWN AND WRAY FORD IN SHREVEPORT LA SAYS SORRY CANT HELP YOU...IT'S NOT ON THE RECALL SINCE ITS NOT AN ST AND YOU WILL HAVE TO PAY FOR THE REPAIRS. THIS IS GARBAGE FORD IS NOT STANDING BEHIND THEIR PRODUCT AND I AM THE LITTLE GUY. THIS IS THE SECOND RECALL FOR THIS ISSUE AND THE SE IS NOT BEING TAKEN CARE OF WITH THE IDENTICAL ISSUE. RUNS FINE WHEN DRIVING, BUT WHEN AT A LIGHT OR STOP SIGN, IT SHAKES, GAUGES GO CRAZY AND THEN SHUTS OFF. I JUST BOUGHT THIS CAR AND OF COURSE WHEN I GOT IT HOME THAT'S WHEN THE ISSUES STARTED. PURCHASED AS IS NO WARRANTY AND OF COURSE WAS NOT TOLD OF THE ISSUES BUT ONLY THAT I SHOULD CALL TO SEE IF THERE ARE ANY RECALLS. HELP! FUNNY THING IS THAT IT STALLED ON ME AT THE RED LIGHT TURNING INTO WRAY FORD IN SHREVEPORT.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER REFUELING THE VEHICLE, AND THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO CHUCK STEVENS FORD (1304 US-31, BAY MINNETTE, AL 36507) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO JIM COOK FORD (LOCATED AT 620 TROY ROAD, ELBA, ALABAMA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

CAR CANNOT ACCELERATE OR DECELERATE PROPERLY. THE CAR HAS HAD THREE CLUTCHES AND TWO TRANSMISSION CONTROL MODULES, AND STILL EXHIBITS THE SAME DANGEROUS CHARACTERISTICS. IT HESITATES ON TAKE OFF, WILL ACCELERATE IN THE WRONG DIRECTION (GO FORWARD IN REVERSE AND VICE VERSA) . THE RPMS WILL RANDOMLY SHOOT UP TO 4 OR 5K WHILE DRIVING, OR YOU CAN LOOSE SPEED WITHOUT WARNING. I HAVE HAD THE POWER TO THE CAR FAIL WHILE DRIVING WITH NO WARNING ON A CITY STREET. IT IS ESPECIALLY BAD ON HILLS AND AT STOP SIGNS/LIGHTS. IT SHAKES AND SHUDDERS AT LOW SPEEDS. HAS BEEN TO DEALER ALMOST A DOZEN TIMES, ALL UNDER "WARRANTY" FOR A FLAWED TRANSMISSION DESIGN.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (HARPER MOTORS, 4800 N US HIGHWAY 101, EUREKA, CA 95503, (707) 443-7311) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HEARD A CLICKING NOISE BUT THE VEHICLE FAILED TO START. THE CONTACT HAD THE BATTERY CHECKED AND FOUND NO ISSUES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TCM NEEDED TO BE REPLACED AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO A FORD DEALER. THE VEHICLE WAS THEN TOWED TO THE RAY PRICE DEALER IN MT POCONO, FORD (2971 PA-940, MT POCONO, PA 18344 (570) 839-1111) WHERE IT WAS DIAGNOSED THAT THE PINS AND LATCH FRACTURED AND THE TCM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE FAILURE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 90,124.

CLUTCH IN TRANSMISSION WAS REPLACED 3 TIMES BY FORD DEALERSHIPS UNDER THE 36K MILE WARRANTY. CAR STILL HAS THE SAME SHUTTERING AND JERKING TRANSMISSION WHILE ACCELERATING PROBLEM IT ORIGINALLY HAD.

THE POWERSHIFT TRANSMISSION IS JUNK. THIS CAR HAS LEFT MY DAUGHTER ON THE SIDE OF THE ROAD SEVERAL TIMES. THERE IS A CLASS ACTION LAWSUIT AGAINST FORD FOR THIS PROBLEM. UNFORTUNATELY IT PROTECTS THE FIRST OWNER MORE THAN THE USED CAR OWNER. THE CARE WILL NOT GO INTO GEAR AT ALL OR ONLY IN FIRST. THE CHECK ENGINE LIGHT COMES ON FOR OVERHEATING. SINCE WE HAVE HAD THE CAR IT HAS BEEN IN THE SHOP 3 TIMES AND WE HAVE HAD THE CLUTCH REPLACED AND THE PREVIOUS OWNER HAD THE SAME THING HAPPEN, WHICH WE DIDN'T KNOW UNTIL WE BOUGHT THE CAR AND IT STARTED HAVING PROBLEMS.

ON WAY TO WORK,STREETS, CHECK ENGINE LIGHT CAME ON AGAIN, TOOK TO FORD DEALERSHIP. CALLED ME BACK TOLD ME THE FUEL TANK, PURGE VALVE, CHARCOAL CANISTER,FUEL PUMP, AND NOZZLE FOR FUEL TANK HAD TO BE REPLACED. CALLED WARRANTY AND THEY STATED QUITE A FEW PEOPLE HAD SAME ISSUE WITH SAME MAKE AND MODEL/YEAR. THANKFUL HAD EXTENDED WARRANTY, BUT A WHOLE FUEL SYSTEM, THIS SEEMS LIKE A DEFECT, NOT THE NORM.

POWER STEERING ASSIST FAILURE - THE STEERING WHEEL BECAME STIFF MAKING THE CAR VERY DIFFICULT TO STEER. THIS IS A KNOWN PROBLEM ACROSS MANY DIFFERENT FORD MODELS, AND THEY HAVE RECALLED CERTAIN MODELS DUE TO THIS ISSUE, HOWEVER THEY HAVE NOT ISSUED A RECALL FOR 2013 FORD FOCUS. A QUICK INTERNET SEARCH SHOWS THIS IS A COMMON PROBLEM FOR 2013 FORD FOCUS, SO WHY NO RECALL?

THE POWER STEERING ASSIST INDICATOR HAD BEEN COMING ON AND OFF A DIFFERENT INTERVALS. WHEN I WOULD COME ON THE STEERING WHEEL WOULD LOCK UP AND GO INTO MANUAL MODE AND WOULD HAVE TO ME MUSCLED WHILE DRIVING UNTIL THE INDICATOR WHEN OFF. MOST OF THE TIME THIS WOULD HAPPEN ON THE HIGHWAY. THE LAST TIME THIS HAPPENED WAS ON A STREET IN A DENSELY POPULATED SUBURB NEIGHBORHOOD. THE INDICATOR CAME ON AND THE VEHICLE WENT INTO MANUAL MODE AND CRASHED INTO A NEIGHBORS CAR. FORTUNATELY ENOUGH NO ONE WAS IN THE VEHICLE BUT BOTH CARS WERE DAMAGED. THE DRIVER SIDE REAR QUARTER PANEL OF THE NEIGHBORS' CAR THE DRIVERS SIDE DOOR AND QUARTER THE TIE OUTER TIE-ROD IS SEVERELY DAMAGED.

HORN BEGAN INTERMITTENTLY FAILING, WHEN DOUBLE LOCKING THE CAR THE HORN CHIRP WOULD EITHER NOT SOUND OR WOULD SOUND BUT QUIETLY AS IF IT WAS DYING. THE SAME THING OCCURRED WHEN TRYING TO ENGAGE THE HORN BY DEPRESSING THE CENTER OF THE STEERING WHEEL. SOMETIMES IT WORKED OTHERS IT DIDN'T AND SOMETIMES IT SOUNDED FAINT AND CUT OFF EARLY. AFTER ABOUT A MONTH THE HORN STOPPED WORKING ENTIRELY. WHEN TRYING TO ENGAGE THE HORN FROM THE STEERING WHEEL I HEAR A CLICK LIKE A MICRO SWITCH ENGAGING BUT NO SOUND. MY HORN WILL NOT SOUND WHETHER I AM PARKED AND STATIONARY OR WHILE DRIVING ON THE FREEWAY OR CITY STREETS, ALL I HEAR IT THE SOUND OF A MICRO SWITCH CLICK. I AM CURRENTLY AT THE FORD DEALERSHIP AND THE LITTLE METAL CONNECTORS FOR THE HORN ARE CORRODED AND AFTER CLEANING THEM OFF THE HORN WORKS FINE AGAIN. DUE TO THE LOCATION OF THE HORN I HAVE TO PAY QUITE A BIT FOR THIS AND DISCOVERED IT IS A KNOWN AND COMMON PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH, THE TRUNK OPENED INDEPENDENTLY. THE DEALER WAS CONTACTED AT PHONE NUMBER: 323-838-6920 AND STATED THAT A DIAGNOSTIC TESTING NEEDED TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GO TO THE DEALER FOR THE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PENNSKY FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE LIMITED NUMBER OF PARTS RECEIVED BY THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THERE IS A GROUP OF ELECTRICAL CABLES IN THE TRUNK OF THE VEHICLE ON THE PASSENGER SIDE THAT CONTROLS ALL THE LIGHTS THAT ARE ATTACHED TO THE TRUNK LID. THIS INCLUDES THE BRAKE LIGHTS. WHEN OPENING AND CLOSING THE TRUNK, THIS GROUP OF CABLES RUBS UP AGAINST A METAL BAR. EVENTUALLY THIS CAN CAUSE THE ELECTRICAL CABLES TO LOSE THEIR PROTECTIVE TAPE AND POSSIBLY CUT THE CABLES, LEADING TO A COMPLETE LOSS OF BRAKE LIGHTS, REVERSE LIGHTS, AND TURN SIGNAL LIGHTS. ADDITIONAL DETAILS CAN BE FOUND AT THE FOLLOWING LINK. HTTP://WWW.FOCUSFANATICS.COM/FORUM/MK3-FOCUS/312776-SEDAN-OWNERS-WATCH-POTENTIAL-WIRE-FAILURE-TRUNK.HTML I HAVE CONTACTED MY LOCAL FORD DEALER, BUT THEY DID NOT SEEM TO CARE. THEY HAVE MADE OBTAINING APPOINTMENTS TO FIX OTHER RECALLS EXTREMELY DIFFICULT AND IT ALMOST SEEMS LIKE THEY WISH TO IGNORE NHTSA RECALLS INSTEAD OF MAKING VEHICLES SAFE.

THIS CAR HAS BEEN IN THE SHOP FOR 6 TIMES AND WE ARE CURRENTLY WAITING ON PARTS TO FIX IT FOR THE 7TH TIME FOR THE TRANS SHUDDERING PROBLEM. IT ALWAYS HAPPENS WHEN YOU ARE TRYING TO TAKE OFF FORM A STOP. FORD HAS REDESIGNED THESE PARTS ATLEAST 4 TIME, EVEN HAS REPROGRAMED OR FLASHED THE COMPUTER. THEY HAVE EVEN REPLACED THE CONTROL MODULE IN THIS CAR. THEY EXTENDED THE WARRANTY BUT WHEN YOU ARE WAITING FOR THE PART TO ARRIVE, WHICH IS 6 TO 8 WEEKS, THE MILES GO UP. SO THAT WARRANTY IS JUST GIVING FORD A GOLDEN PARACHUTE, SO MOST OF THESE CARS WE BE OVER THE MILES AND THEN IT WILL BE OUR PROBLEM. THERE NEEDS TO BE A NATIONAL RECALL ON THESE CARS OR FORD SHOULD HAVE TO GIVE US OUR MONEY BACK AND THEY CAN KEEP THESE CARS!! *BF

THIS VEHICLE EXHIBITS TRANSMISSION PROBLEMS WHILE STATIONARY AND IN MOTION. THE CAR HAS HAD TRANSMISSION SERVICE AT FOUR FORD SERVICE CENTERS FOR SEVEN VISITS. WHILE MOVING, THE CAR HAS LOST POWER, FAILED OR MISSED SHIFTS, SHUT DOWN THE VEHICLE AT HIGHWAY SPEEDS AND SHOWN VARIOUS DASH WARNINGS CONCERNING TRANSMISSION ISSUES SUCH AS OVERHEATING. WHILE STATIONARY, THE CAR SOMETIMES DOES NOT START, WILL NOT GO INTO PARK OR DISPLAYS WARNINGS THAT THE TRANSMISSION IS NOT READY. INCIDENTS HAVE HAPPENED AT ALL SPEEDS AND FROM A STOPPED POSITION. THERE HAVE BEEN HUNDREDS OF INCIDENCE SINCE PURCHASING THE CAR. THE LAST EVENT WAS 7/13/17 AND THE CAR WOULD NOT MOVE AT ALL.

FORD FOCUS 2013 SE - WHILE DRIVING (IN MOTION), DRIVER'S SIDE DOOR UNLATCHED AND SWUNG OPEN, AND WOULD NOT CLOSE, HORN STOPPED WORKING, INTERIOR DISPLAYS AND LIGHTS FLICKERED, WHEN PULLED OVER, CAR WOULD NOT START. IF WE WERE ON A HIGHWAY IT WOULD HAVE BEEN TREMENDOUSLY DANGEROUS. LATER CAR DID START, BUT DOOR WOULD NOT LATCH, RADIO WAS RESET, HAZARDS WOULD TURN ON AND OFF AT RANDOM. DOOR LATCH AND HORN WOULD NOT WORK AFTER THIS EVENT. SHORTLY PRIOR TO THIS ISSUE, HORN STARTED WORKING AT RANDOM, WIPERS WOULD NOT TURN OFF. WHEN INSPECTED, ADVISED BATTERY WAS BAD AND HAD CORRODED NEGATIVE WIRE TO BATTERY. ONE WEEK AFTER REPLACED, THIS EVENT OCCURRED. CLUTCH IN VEHICLE ALSO JITTERS WHEN INCREASING SPEED FROM FULL STOP, ALLEGEDLY CORRECTED AT FORD DEALERSHIP AFTER RECALL (2 YEARS AGO). PER RESEARCH THIS ISSUE IS BEING CAUSED BY A FAULTY CLUTCH INTERFERING WITH ELECTRICAL SYSTEM.

WHILE DRIVING A LOUD STATIC AND POPPING NOISE STARTED HAPPENING COMING FROM THE SPEAKERS. IT STARTLED ME AND I HAD TO PULL OVER ON THE HIGHWAY BECAUSE IT WAS SO LOUD AND HURT MY EARS AND MY CHILD'S EARS. WHEN I PULLED OVER I PUSHED THE BUTTON TO TURN OFF THE RADIO BUT THE NOISE KEPT ON GOING. I THEN TURNED THE CAR OFF AND IT WAS STILL MAKING THE LOUD NOISES. WE GOT OUT THE CAR BECAUSE IT WAS VERY LOUD AND OVER WHELMING AND WAITED UNTIL IT STOPPED. WHEN WE GOT BACK IN AND I STARTED THE CAR UP THE RADIO SEEM TO BE FINE. I WAS WRONG. IT HAPPEN AGAIN THIS TIME I TURNED THE CAR OFF AND HAD TO OPEN THE DOOR AND WHEN I STARTED IT BACK UP IT WAS FINE. THE RADIO KEPT DOING THIS AND THE LOUD NOISES ARE VERY SCARY AND COULD CAUSE SOME ONE TO BE STARTLED WHILE DRIVING AND CAUSE AN ACCIDENT OR FOR THOSE OF US THAT MAY HAVE SOMEONE WITH A DISABILITY LIKE AUTISM THAT LOUD NOISES CAN HAVE A NEGATIVE AFFECT / REACTION ON IS NOT HEALTHY. THERE ARE SEVERAL VIDEOS ON THE INTERNET THAT WILL SHOW THIS IS HAPPENING TO SEVERAL PEOPLE AND FORD ISN'T DOING ANYTHING BUT FORCING US TO PAY TO HAVE THE WHOLE HEAD UNIT REPLACED AND WE CANT AFFORD THAT. THEY SHOULD CONSIDER THIS A SAFETY ISSUE AS LOUD AS THE STATIC AND POPPING GETS PLUS IT KEEPS GOING EVEN AFTER THE CAR IS OFF. I CALLED THE DEALERSHIP AND THE PLACE WHERE I GOT MY CAR TO SEE WHAT CAN BE DONE AND THEY SAY I HAVE TO PAY FOR IT TO BE REPLACED AND I DONT HAVE MONEY TO PAY FOR THE DIAGNOSTIC AND DEDUCTIBLE TO HAVE IT FIXED.

THE TRANSMISSION WOULD NOT GO INTO GEAR WHILE I WAS IN DANGEROUS TRAFFIC. THE TRANSMISSION STOPPED FUNCTIONING WITH NO WARNING WHATSOEVER. IT SCARES ME TO KNOW THIS COULD HAPPEN AT ANY TIME, DURING ANY DRIVING CONDITION. YET IT IS WHAT I OWN. I THOUGHT THE CAR HAD AN AUTOMATIC TRANSMISSION WHEN I PURCHASED IT. I WAS WRONG IT IS AN AUTOMATED MANUAL. THIS OCCURRED AROUND 32K MILEAGE. THE DEALER FIXED IT, BUT WOULD REFUSED A REPAIR RECEIPT WHEN REQUESTED. I WAS LUCKY I WAS ON A CITY STREET WHEN THE INCIDENT OCCURRED. HAD I KNOWN, I WOULD NEVER HAVE PURCHASED WITH MY LABOR.

CAR WON'T START AFTER REFUELING.... TAKES SEVERAL ATTEMPTS TO CRANK BEFORE BARELY FIRING UP, RANDOM ROUGH IDLE AND RPMS WILL DROP AND THE CAR WILL STALL FOR NO REASON. ALL PROBLEMS WITH IDLE WILL COME AND GO, IT WILL RUN FINE FOR A BIT, THEN THE IDLE PROBLEM WILL COME BACK. THE PROBLEM CRANKING THE CA RAFTER PUTTING GAS IN IS EVERY TIME I GET GAS.

TRANSMISSION LAGS, SHIFTS ROUGH, JERKS, AND HESITATES ESPECIALLY WHEN PULLING FROM A LIGHT OR TURNING INTO ENTER ROADWAY. DEFECTIVE TRANSMISSION CLUTCH. RECENT CLASS ACTION SUITES SETTLED ON THIS WITH FORD CO. NO RECALL AT THIS TIME. I HAD PURCHASED THIS CAR FROM THE DEALER IN 2014. I HAVE HAD TO VISIT THE DEALERSHIP MAINTAIN 6 TIMES. IT HAS HAD TRANSMISSION CONTROL MODULE WAS ADJUSTED AND THEN REPLACED. ALSO, THE TRANSMISSION CLUTCH ADJUSTMENT AND THEN REPLACED. THESE ATTEMPTS ONLY WORK TEMPORARILY. THE DEALER TREATS ME LIKE I AM MAKING THIS UP, HOWEVER, THERE IS PLENTY OF INFORMATION AVAILABLE ONLINE WITH REGARD TO THIS ISSUE. THERE WAS A RECENT (MARCH 27, 2017) CLASS ACTION SUIT SETTLED IN CALIFORNIA FOR THIS EXACT PROBLEM. I HAVE ALL OF MY DOCUMENTATION FOR THE MAINTENANCE OF THE VEHICLE. THE MANUFACTURE HAS ADMITTED TO THE ISSUE AND EXTENDED MY WARRANTY ON THE TRANSMISSION, HOWEVER, THAT IS NOT SUFFICIENT AS IT WILL CONTINUE TO HAVE THIS PROBLEM AND I HAVE LOST SIGNIFICANT USE, VALUE, AND TIME RELATED TO MAINTAINING THE CAR TO FUNCTION PROPERLY.

I RECEIVED A "STEERING ASSIST FAULT" WHILE TURNING ON MY CAR (IT WAS PARKED AT THE TIME) STEERING ASSIST FAULT. THE MILAGE IS 64K AND THE REST OF THE CAR IS IN GOOD SHAPE. HOWEVER, WITHOUT WARNING NOR FORESEEABLE CAUSE TO THIS ISSUE. WHEN THE WARNING LIGHT CAME ON, I HAD LITTLE CONTROL OVER THE STEERING. UPON RESEARCH THERE ARE ALREADY VARIOUS COMPLAINTS WITH THE SAME VEHICLE ALL OF WHICH HAS HAPPENED EITHER THE CAR IN MOTION OR MERELY PARKED. THE COST ASSOCIATED WITH THIS KNOWN ISSUE THAT THE MANUFACTURER HAS PROVEN THROUGH VARIOUS SOURCES IS UNETHICAL. I AM FILING THIS COMPLAINT BECAUSE OF THE POSSIBLE MONETARY LOSS TO MYSELF, AND HIGH RISK NATURE OF THIS ISSUE THAT COULD CAUSE POSSIBLE INJURY.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO NATCHITOCHES FORD LINCOLN (7501 HIGHWAY 1 BYPASS, NATCHITOCHES, LA 71457, (318) 352-3677) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY DRIVER SEAT BELT DOES NOT RETRACT AT ALL WHEN I GET OUT. I FEEL LIKE IT IS A SAFETY HAZARD BECAUSE IF IT DOESN'T RETRACT WHEN I UNBUCKLE IT WON'T RESTRAIN IN A CAR ACCIDENT. IT SHOULD BE A RECALL. BECAUSE SOMEONE COULD GET WHIPLASH. THE DEALERSHIP I TOOK IT TO SAYS IT'S NOT COVERED UNDER MY BASIC FORD EXTENDED WARRANTY. IT SHOULD BE FREE OF CHARGE TO REPLACE.

TRANSMISSION/DUAL CLUTCH HAS BEEN REPLACED. GOING IN FOR A SECOND ASSESSMENT. CAR SHUTTERS SEVERELY DURING ACCELERATION AND HAS A DELAY. THIS IS A SAFETY ISSUE, AS THE CAR DOES NOT ACCELERATE AS INTENDED WHEN CHANGING LANES, MERGING ONTO INTERSTATE, ETC. THIS PROBLEM OCCURS WHILE THE VEHICLE GOES FROM A STATIONARY POSITION TO IN MOTION.

AT 19,459 MILES, CAR HESITATES AND SPUTTERS WHILE PULLING OUT FROM A STOPPED POSITION. DEALER ATTEMPTED A FIX: (FAULTY CLUTCHES) AT 38,712 MILES, SAME PROBLEM...SAME ATTEMPT AT A FIX. (FAULTY CLUTCHES) AT 57,662, SAME PROBLEM...DEALER REPLACED "CLUTCHES". ON JULY 9,2017 AT 66,558, CAR STOPPED ON THE STREET WHILE BEING DRIVEN, WOULD NOT GO IN TO GEAR AT ALL. THE PROBLEM ESCALATED FROM DIFFICULTY PULLING OUT INTO TRAFFIC TO CAR STOPPING IN TRAFFIC. I HAVE INVOICES FOR "REPAIRS" TO CLUTCHES. VEHICLE TOWED TO DEALER . FAULTY CLUTCHES ?

VEHICLE HESITATES TO GO AFTER COMING TO A STOP. IT JERKS SHUDDERS AND DOESN'T FEEL LIKE IT HAS ENOUGH POWER TO MOVE THE VEHICLE AFTER IT STOPS.

THE BODY CONTROL MODULE FAILED. AFTER ONLY 4 YEARS AND 53K MILES ON THE ROAD THE BCM SIMPLY STOPPED WORKING. THE CAR WAS NOT SHOWING ANY OF THE SIGNS OF A FAILING BCM (ELECTRICAL GLITCHES, ENGINE ISSUES, ETC.). AS FAR AS I KNEW, UNTIL THE COMPONENT FAILED THE CAR WAS IN PERFECT CONDITION. THE CAR WAS PARKED OUTSIDE MY OFFICE WHEN THE PART FAILED. WHEN I MADE MY 20 MINUTE COMMUTE TO WORK AROUND 7:30AM IT OPERATED FINE. WHEN I RETURNED TO THE VEHICLE AROUND 5PM THE KEY FOB WOULD NOT WORK, THE INSTRUMENTATION PANEL WOULD NOT LIGHT UP AND THE ENGINE WOULD NOT TURN OVER. I TRIED JUMPING THE BATTERY MULTIPLE TIMES WITH NO IMPROVEMENT. THE CAR WAS COMPLETELY DEAD. WE HAD TO MANUALLY OVERRIDE THE BRAKES JUST TO GET THE CAR LOADED ONTO A TOW TRUCK. MECHANICS SPENT MORE THAN 4 HOURS LOOKING OVER THE VEHICLE TO DETERMINE THE SOURCE OF THE ISSUE. AFTER MULTIPLE TESTS THEY DETERMINED THAT THE TCM WAS WORKING FINE (FORD ISSUED A CSP FOR TCMS ON THIS BUILD) AND THAT THE BCM FAILED. THEY TOLD ME THAT TYPICALLY A BCM WILL FAIL IF THERE IS AN ACCIDENT, WATER DAMAGE OR A SHORT, BUT THEY ALSO CONFIRMED THAT THIS VEHICLE SHOWED NO SIGNS THE FAILURE WAS CAUSED BY THESE PROBLEMS. THEY ALSO TOLD ME THAT THE PART CAN FAIL WITH AGE, HOWEVER, THIS IS A NEWER MODEL YEAR WITH RELATIVELY LOW MILEAGE. WHILE I WAS FORTUNATE THAT MY CAR FAILED WHEN THE CAR WAS PARKED, I WORRY THAT OTHER DRIVERS MAY NOT BE SO LUCKY. IT SOUNDS LIKE THIS PART COULD FAIL WHILE THE VEHICLE IS IN MOTION, AND IF IT DOES, CAN CAUSE

MY 2013 FORD FOCUS HAS A BAD TRANSMISSION SHUDDER THAT HAPPENS MOSTLY WHEN STARTING OUT FROM A DEAD STOP AND THE TRANSMISSION IS SHIFTING FROM 1ST TO 2ND GEAR . AT TIMES IT SHUDDERS AND SHAKES SO BAD WHEN STARTING OUT THE VEHICLE WILL ACTUALLY DELAY AND STOP MOVING MOMENTARILY WHILE THE TRANSMISSION IS SHAKING AND SHUDDERING. IT IS VERY DANGEROUS WHEN THIS HAPPENS WHILE CROSSING A HWY OR TRYING TO GO THROUGH A BUSY INTERSECTION AND THE VEHICLE STOPS MOVING AND JUST SITS THERE AND SHAKES FOR A SECOND OR TWO. THE LAST TIME THIS HAPPENED IT SCARED MY WIFE SO BAD SHE NOW REFUSES TO DRIVE THE VEHICLE ANYMORE AND DOESNT REALLY CARE TO RIDE IN IT ANYMORE EVEN WHEN I'M DRIVING. HAD IT TO THE DEALER ABOUT 5 OR 6 TIMES FOR THIS PROBLEM AND THEY REPLACED THE CLUTCHES IN THE TRANSMISSION ONCE AND RE FLASHED THE COMPUTER A NUMBER OF TIMES AND WHILE THAT DID HELP FOR A SHORT TIME AFTER THESE REPAIRS IT ALWAYS STARTS SHUDDERING AGAIN. FORD SAYS THIS IS NORMAL FOR THE TRANSMISSION TO SHUDDER AND SHAKE SO IF ITS NORMAL WHY DOESNT IT DO IT ALL THE TIME AND WHY DID THE NEW CLUTCHES COMPLETELY TAKE CARE OF THE SHUDDER FOR ABOUT 6 MONTHS?? I WOULD LIKE TO MEET THE ENGINEER THAT DESIGNED THIS TRANSMISSION AND HAVE HIM TELL ME THIS IS NORMAL TO MY FACE AFTER TAKING HIM FOR A RIDE IN THIS VEHICLE.

I WAS DRIVING HOME GOING ABOUT 65 MPG IN A STRAIGHT LINE ON THE HIGHWAY AND THE CAR LOST PROPULSION, STARTED DECELERATING. I PULLED OF TO THE SIDE OF THE ROAD AS FAST AS POSSIBLE AND THE CAR WOULDN'T CHANGE GEARS, AND STALLED (LIKE WHAT HAPPENS WHEN YOU DON'T DEPRESS THE CLUTCH). THIS IS THE SECOND TIME THIS HAPPENED, THE FIRST TIME THEY REPROGRAMMED THE TCM CLAIMING THAT WAS THE CAUSE. THIS TIME THEY ARE CLAIMING THE FUEL PUMP IS THE CAUSE, THOUGH I AM SKEPTICAL.

CHECK ENGINE LIGHT CAME ON WITH NO OTHER SYMPTOMS, DEALER REPLACED PURGE VALVE. ONE YEAR LATER CHECK ENGINE LIGHT CAME ON AGAIN, BUT OCCASIONALLY TURNED OFF AND BACK ON AGAIN (EVERY FEW DAYS) BETWEEN APPOINTMENTS WITH DEALER. PURGE VALVE REPLACED AGAIN AND CHECK ENGINE LIGHT CAME ON AS I WAS LEAVING DEALER CODE 0420. RETURNED TO DEALER AND PROBLEM WAS DIAGNOSED FINALLY AS PARTIALLY COLLAPSED FUEL TANK (DIFFICULT TO SEE UNLESS CAR WAS ON A LIFT.) DEALER RECOMMENDS REPLACING FUEL TANK, FUEL PUMP, EVAP CAN AND OTHER ASSOCIATED PARTS. BESIDES THE CHECK ENGINE LIGHT THE ONLY SYMPTOM IS OCCASIONAL LACK OF POWER WHEN ACCELERATING. THE PROBLEM IS THAT THIS SYMPTOM IS SOMEWHAT SIMILAR TO THE "SHUDDER" PROBLEM FIXED BY REPLACING THE CLUTCH ASSEMBLY. SO, HAVING RECENTLY DONE THAT CLUTCH ASSEMBLY REPLACEMENT THIS FELT LIKE A SHADOW OF THE FORMER PROBLEM AND I IGNORED THE ISSUE UNTIL I GOT THE CHECK ENGINE LIGHTS. I CONTACTED FORD DIRECTLY TO SEE IF THEY WOULD REIMBURSE FOR THE EXPENSIVE REPAIRS. THEY HAVE NOT ISSUED A RECALL AND I AM PAST THE BUMPER TO BUMPER WARRANTY SO THEY WOULD NOT ASSIST...THEY WERE VERY POLITE, BUT UNWILLING TO PAY. ADDITIONAL NOTE ON THE CHECK ENGINE LIGHT: THE CHECK ENGINE LIGHT, WHEN IT CAME ON, WOULD USUALLY STAY ON FOR A FEW DAYS AND THEN EITHER LATE AT NIGHT OR EARLY IN THE MORNING I WOULD FIND THAT IT WAS OFF. AND IT WOULD STAY OFF FOR A FEW DAYS AT A TIME AS WELL. MY ASSUMPTION WAS THAT IT WAS SOMEHOW RELATED TO THE AMBIENT TEMPERATURE OF MY VEHICLE (WHICH

MY ELECTRONIC POWER STEERING IS BEGINNING TO MAKE NOISE. IT WILL EVENTUALLY FAIL AND CAUSE LOSS OF POWER STEERING. THE DEALERSHIP SAID IT WAS THE POWER STEERING MODULE. TO FIX IT, THEY WOULD HAVE TO REPLACE THE ENTIRE RACK AND PINION AT CONSIDERABLE COST. I NOTICED THAT FORD RECALLED MORE EXPENSIVE MODELS FOR THE POWER STEERING. WHY WON'T THEY RECALL MY CAR?

THE DRIVER SIDE DOOR LATCH WILL NOT ENGAGE LEAVING THE DOOR OPEN AT ALL TIMES.

AFTER TAKING MY CAR INTO THE FORD DEALERSHIP TO HAVE MY TRANSMISSION TROUBLE SHOOTED. THEY DID NOT DO ANYTHING TO REPAIR THE JERKING THE TRANSMISSION DOES DURING THE COURSE OF OPERATION. ALSO I WAS TOLD I HAVE A RECALL ON LATCHES THAT THEY DO NOT HAVE PARTS FOR TO PREFORM THE RECALL.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 70 MPH, THE DRIVER HEARD A LOUD SCRAPING SOUND FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO NORTH BROTHERS FORD (33300 FORD RD, WESTLAND, MI 48185) WHERE IT WAS DIAGNOSED THAT THE MUFFLER DETACHED FROM THE REST OF THE VEHICLE AND WAS DRAGGING ON THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

WHILE DRIVING DOWN THE ROAD, THE WINDSHIELD WIPERS TURN ON BY THEMSELVES, WITH NO INPUT FROM ME. CANNOT TURN THEM OFF WITH THE SWITCH. THEY STAY ON EVEN AFTER THE CAR IS TURNED OFF AND THE KEY IS REMOVED.

CAR LATCH ON FORD FOCUS2013 WONT LET CAR DOOR CLOSE. I LEFT THE STORE AND NOTICED THAT THE AIR WAS COMING INTO THE CAR AS IF A WINDOW WAS OPEN. WHEN I GOT HOME MY DOOR WOULD NOT CLOSE.

I BOUGHT MY CAR IN DECEMBER OF 2014, CERTIFIED PREOWNED. AFTER HAVING THE CAR FOR NOT EVEN A FULL MONTH, I RECEIVED A CALL THAT I HAD A CLUTCH THAT CAME IN TO THEIR SERVICE DEPARTMENT. I HAD NOT ORDERED ONE, NOR DID I KNOW THE CAR NEEDED ONE AT TIME OF PURCHASE. SINCE THEN I HAVE BEEN THROUGH 3 CLUTCHES AND THE FOURTH WAS JUST ORDERED MONDAY JUNE 12, 2017. EVERY 15,000 MILES THE CAR BEGINS TO SHUDDER AND EXPERIENCE SHIFTING HESITATION. THIS IS EXTREMELY UNNERVING, ESPECIALLY WHEN IT ONLY DOES IT WHEN TAKING OFF FROM A STOP OR WHEN ACCELERATING AFTER SLOWING DOWN FOE SAY A RED LIGHT THAT JUST TURNED GREEN. IT DOESN'T MAKE ME FEEL SAFE, I'VE HAD MULTIPLE INSTANCES WHERE THIS HAS CAUSED NEAR COLLISIONS WHEN PULLING OUT INTO TRAFFIC BECAUSE THE CAR ESSENTIALLY STALLS OUT AND I STOP MOVING. FORD HAS NOT ISSUED A RECALL FOR THIS AND THIS IS MY THIRD YEAR EXPERIENCING THESE PROBLEMS. I DON'T WANT TO PAY FOR SOMETHING THAT IS THE MANUFACTURERS RESPONSIBILITY. I GOT A RECALL FOR SOMETHING TRIVIAL, DOOR LATCHED, BUT NOT THW HUGE SAFETY PROBLEM THAT IS MY CLUTCH FAILING. THE DEALER ALSO STATED ON A 07/16/16 INVOICE THAT THIS IS A RECALL ITEM, BUT I'M STILL PAYING FOR IT. I HAVE ALL PRIOR INVOICES OF ALL CLUTCH WORK DONE

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL SEVERAL TIMES IN ORDER FOR THE VEHICLE TO MOVE. THE CONTACT STATED THAT THE VEHICLE HAD FOUR TRANSMISSIONS AND THREE CLUTCHES REPLACED BY MOON FORD (5304 UNIVERSITY BOULEVARD IN MOON, PENNSYLVANIA), BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE TRUNK DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE TRUNK DOOR DID NOT CLOSE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

EXPERIENCED CLUTCH SHUDDERING ISSUE. HAVE HAD THE TCM REFLASHED AT LEAST TWICE AND HAVE HAD THE DUAL CLUTCH REPLACED TWICE IN LESS THAN 10K MILES.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO EDD ROGERS VALLEY FORD (LOCATED AT 111 AUTO LN, SPARGA, TN 38583, (931) 738-2311) WHERE IT WAS DIAGNOSED WITH A FAULTY TRANSMISSION CONTROL MODULE THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE MODULE WAS REPLACED AT NO COST TO HER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY AND CONTINUED TO STAY ON EVEN AFTER THE CONTACT TURNED OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE AN ELECTRICAL SHORT IN THE WINDSHIELD WIPER MODULE CAUSED THE WIPER BLADES TO FAIL TO RESPOND AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO BILLY HOWELL FORD LINCOLN 1805 ATLANTA HWY, CUMMING, GA 30040 WHERE THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER RECALL BUT OFFERED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S SIDE DOOR WOULD NOT LOCK WHEN PROMPTED. THE CONTACT RECEIVED A RECALL NOTIFICATION PER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) THAT DIRECTLY APPLIED TO THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

MOON/SUNROOF SHATTERED WHILE DRIVING- NO VEHICLES, ROCKS OR OTHER OBSTRUCTIONS WERE NEAR

WHEN ACCELERATING AFTER BEING COMPLETELY STOPPED VEHICLE HAS A DELAYED ACCELERATION. AT TIMES WHEN I AM COMING TO A STOP THE VEHICLE LURCHES FORWARD LIKE I HAVE MY FOOT ON THE GAS. I HAVE HAD THE CLUTCH REPLACED SEVERAL TIMES DUE TO THE RECALL AND ITS NEVER FIXED THE PROBLEM AND NOW FORD IS REFUSING TO FIX UNDER THE RECALLS EXTENDED WARRANTY. I AM WORRIED THAT I MAY HIT SOMEONE WHEN PRESSING THE BRAKE AND THE CAR JERKS FORWARD OR SOMEONE MAY HIT ME WHEN TAKING OFF FROM A STOP BECAUSE MY VEHICLE WILL NOT GO.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE SHUTTERED WHEN ACCELERATING AND THE TRACTION CONTROL AND TRANSMISSION WARNING INDICATORS ILLUMINATED AND FLASHED. THE DEALER DIAGNOSED THAT AN UNKNOWN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.