Page 25 of 43 · complaints 1,201–1,250 of 2,112

2013 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Steering
Filed Feb 28, 201790,000 milesAZ

POWER STEERING WILL GO OUT. HAVE TO TURN CAR OFF AND ON TO CORRECT THE PROBLEM. THIS OFTEN HAPPENS WHILE DRIVING. THE WINDSHIELD WIPERS WILL TURN ON WITHOUT THE SWITCH BEING TURNED ON. THEY WILL STILL RUN EVEN WHEN THE CAR IS TURNED OFF AND THE KEY IS OUT OF THE IGNITION. THEY WILL NOT TURN ON AT OTHER TIMES, ESPECIALLY WHEN NEEDED.

Service Brakes
Filed Feb 27, 201792,300 milesFL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL SEIZED AND THE BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED CORRECTLY. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC STEERING MOTOR BURNED OUT AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,300. *CN

Power Train
Filed Feb 25, 20177,000 milesAL

MY 2013 FORD FOCUS HAS THE SAME TRANSMISSION AND THEREFORE THE SAME ISSUES THAT ARE COVERED BY FORD'S CUSTOMER SATISFACTION PROGRAM 14M01 BUT FOR SOME INEXPLICABLE REASON MY VEHICLE WAS OMITTED FROM THE PROGRAM. THE TECHNICIAN AT THE DEALER INFORMED ME THAT THE ISSUE WAS THE SAME. THE ISSUE IS AN ENGINEERING PROBLEM WITH THE TRANSMISSION NOT A MANUFACTURING ISSUE. TO EXCLUDE SELECTED VEHICLES DUE TO MANUFACTURING DATES OR LOCATIONS SHOULD NOT APPLY. THE APPLICATION OF THE ISSUE SHOULD BE ASSOCIATED WITH THE TRANSMISSION AND VEHICLE YEAR. THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES SINCE I PURCHASED IT NEW 4 YEARS AGO. THE SYMPTOMS ARE SEVERE TRANSMISSION SLIPPAGE AND VIOLENT SHUDDERING WHILE ACCELERATING FROM A STOP. EACH REPAIR HAS CORRECTED THE PROBLEM FOR A VERY SHORT DURATION. ALTHOUGH THIS HAS NOT RESULTED IN A CRASH YET, I AM NOT CERTAIN THAT IT IS NOT A SAFETY ISSUE IF THE VEHICLES TRANSMISSION WAS TO FAIL TO ACCELERATE WHILE TURNING ACROSS LANES OF TRAFFIC.

Service BrakesCrash
Filed Feb 24, 201743,000 milesAR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH IN AN ICE STORM, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND WITHOUT WARNING. AS A RESULT THE CONTACT CRASHED INTO THE MEDIAN AND ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED HOWEVER. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. UPDATED 04/17/17 LJ *CN

Steering
Filed Feb 22, 201768,794 milesTN

2013 FORD FOCUS POWER STEERING TOTALLY WENT OUT WHILE PULLING INTO A PARKING SPACE. CAR WOULD STILL STEER BUT TOOK A TREMENDOUS PHYSICAL EFFORT. DEALER DIAGNOSED WITH A FAULTY STEERING EPAS. FORD HAS RECALLED OTHER MODELS FOR THIS EXACT ISSUE, BUT NOT THE FOCUS.

Latches/Locks/Linkages
Filed Feb 21, 2017MI

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Feb 19, 201769,707 milesVA

ABOUT 1 AM THIS MORNING I LEFT WORK AND STARTED DOWN THE HIGHWAY WITH THE GAS GAUGE READING 44 MILES TO EMPTY. SINCE IT WAS RATHER LATE I DECIDED TO GO HOME AND JUST GET GAS IN THE MORNING BUT ABOUT HALFWAY HOME IT IT DROPPED ALL THE WAY FROM 44 DOWN TO 17 AND THEN ABOUT A MILE LATER RAN OUT OF GAS. THIS WAS AN ISSUE BUT NOT THE ONE I'M OVERLY CONCERNED ABOUT RIGHT NOW. I PLACED ON MY HAZARDS AND TRIED TO FLAG DOWN SOME HELP TO GET TO THE GAS STATION I HAD TO LEAVE THE CAR PARKED IN A CURVE AND THOUGH I WAS OFF THE ROAD IT WASN'T BY MUCH SO I LEFT THE HAZARDS ON. WHEN I CAME BACK ROUGHLY AN HOUR AND A HALF LATER THE BATTERY WAS COMPLETELY DEAD. I GOT GAS INTO THE CAR AND GOT THE BATTERY JUMPED AND THEN STARTED THE VEHICLE WITH ONE MAJOR ISSUE THE INSTRUMENT PANEL HAD GONE COMPLETELY DARK SO THERE WAS NO WAY OF TELLING HOW FAST I WAS GOING NOR COULD I SEE HOW MUCH FUEL WAS IN THE TANK OR ENGINE TEMPERATURE. THE OTHER ISSUE WAS THE TURN SIGNALS ALSO STOPPED WORKING. TODAY I CHECKED ALL THE FUSES AND WHEN I PULLED OUT THE ONE FOR THE INSTRUMENT PANEL IT WAS ABSOLUTELY FINE BUT WHEN I PUT IT BACK IN EVERYTHING CAME BACK TO LIFE LIKE THERE WASN'T A PROBLEM ABOUT AN HOUR AND A HALF LATER IN HEAVY TRAFFIC IT ALL WENT DARK AGAIN SO I WAS UNABLE TO USE MY TURN SIGNAL OR TELL HOW FAST I WAS GOING. ONCE AGAIN I JUST PULLED OUT THE SAME FUSE AND PUSH IT BACK IN AND EVERYTHING WAS FINE. THIS JUST SEEMS LIKE IT COULD BE A REAL DANGEROUS ISSUE AND AS I READ ONLINE THIS CAR SEEMS TO HAVE A P

Power Train
Filed Feb 18, 201782,550 milesFL

CAR FEELS LIKE IT SLIPS INTO NEUTRAL WHILE DRIVING AND ENGINE REVS. JERKS FORWARD WHEN GOING BACK INTO GEAR. HAD IT TO DEALER 2X IN 2 WEEKS. THEY SAY THEY CAN'T FIND ANYTHING WRONG. GET THE CAR BACK AND DOES IT AGAIN. HAVE CONTACTED FORD AND THEY TELL ME TO CONTACT SERVICE MGR AT THE DEALER. CAR FEELS DANGEROUS TO DRIVE. HAPPENS ON THE HWY AND STREET DRIVING. IS RANDOM. BOUGHT THE CAR BRAND NEW

Power Train
Filed Feb 17, 201798,000 milesPA

TRANSMISSION BEGAN SHIFTING INCORRECTLY UNTIL FINALLY LOSING ALL POWER LEAVING ME STRANDED IN THE PASSING LANE GOING UPHILL ON A MAJOR HIGHWAY. PROBLEM STILL PERSISTED AFTER THE FORD DEALER REPROGRAMMED THE TRANSMISSION. REPLACEMENT OF TRANSMISSION CONTROL MODULE STILL HAS NOT FIXED THE ISSUE AND THE DEALER CURRENTLY DOESN'T KNOW WHAT THE PROBLEM IS AS THEY HOLD ONTO THE CAR FOR FURTHER TESTING. I'VE ALSO HAD THE POWER STEERING FAIL ON ME TWICE.

Power Train
Filed Feb 17, 201762,600 milesNV

I HAVE AN EXTENDED WARRANTY ON MY VEHICLE, 2013 FORD FOCUS. I HAVE CONTACTED VARIOUS DEALERS IN MY LOCAL AREA, WHO HAVE GIVEN ME VARIOUS EXCUSES TO NOT FIX MY TRANSMISSION WHICH IS COVERED BY THE EXTENDED WARRANTY. I CONTACTED THE FORD CUSTOMER RELATIONSHIP DEPARTMENT, AND THEY ARE ADVISING ME THAT IT IS UP TO THE DEALERSHIP TO FIX OR NOT FIX THE PROBLEM. THEY HAVE ABSOLUTELY REFUSED TO ASSIST ME IN GETTING THIS FIXED OR GETTING A RENTAL VEHICLE TO ALLOW FOR TRANSPORTATION DURING THE TIME THAT MY CAR IS GETTING SERVICED. THE TRANSMISSION IS BECOMING A SAFETY ISSUE. I HAVE A YOUNG DAUGHTER AND HER SAFETY IS MY PRIMARY CONCERN. THE TRANSMISSION HAS STARTED TO SHUDDER AND STALL WHILE DRIVING. I AM CONCERNED THAT THIS WILL BE AN ACCIDENT WAITING TO HAPPEN WITHOUT THE HELP OF GETTING THIS REPAIRED IN A TIMELY MANNER. THIS HAS BEEN AN ONGOING ISSUE SINCE AUGUST. I HAD A DEALERSHIP IN LAS VEGAS (TEAM FORD) INFORM ME IN AUGUST AND I WAS TOLD THAT THE ISSUE WAS NOT NECESSARY AND DIDN'T NEED TO BE REPAIRED. I HAVE RECEIVED LESS THAN SUBPAR SERVICE FROM FORD MOTOR COMPANY AND THE DEALERSHIPS IN MY AREA.

Latches/Locks/Linkages
Filed Feb 9, 2017TX

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT DISCLOSED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Feb 7, 201765,000 milesOK

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF STEERING. THE FAILURE OCCURRED WITHOUT WARNING. AFTER THE FAILURE OCCURRED, THE CONTACT SLAMMED ON THE BRAKES AND THE VEHICLE WAS ABLE TO BE STOPPED. AFTER THE FAILURE, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO BROUGHT IN FOR A TRANSMISSION CLUTCH FAILURE EVERY THREE TO SIX MONTHS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT INCLUDED.

Power Train
Filed Feb 6, 201744,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT GEARS WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS REPAIRED; HOWEVER, THE DIAGNOSIS AND REPAIR WERE UNKNOWN. IN ADDITION, UPON PURCHASING THE VEHICLE, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE TECHNICIAN STATED THAT THE INDICATOR WOULD EVENTUALLY TURN OFF; HOWEVER, THE CONTACT MENTIONED THAT THE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

Latches/Locks/Linkages › Doors › Latch
Filed Feb 6, 2017111,092 milesCA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO LOCK THE DOOR, THE DOOR FAILED TO LOCK. IN ADDITION, THE DOOR INADVERTENTLY OPENED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,092. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Feb 1, 201760,000 milesMI

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE FOR APPROXIMATELY TWENTY MINUTES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Fuel/Propulsion System
Filed Jan 29, 201750,147 milesIA

CHECK ENGINE LIGHT CAME ON, TOOK VEH TO FORD DEALER, FOUND CANISTER PURGE VALVE FAILED,INSTALLED BV6Z 9D2890 B, FUEL ASY, COST $250.00

Power Train
Filed Jan 28, 201763,300 milesIL

THE FORD FOCUS HATCHBACK THAT I PURCHASED FROM AUFFENBERG DEALER GROUP, 1708 NEW CAR DRIVE, O'FALLON , ILLINOIS ON DECEMBER 13, 2016 CONSTANTLY JERKS WHEN I ACCELERATE. THE CAR DOES NOT ACCELERATE PROPERLY, AS IF IT IS NOT GETTING ENOUGH GAS. (STRANGELY, I DID NOT SENSE THIS WHILE TEST DRIVING THE VEHICLE. DURING THE TEST DRIVE ON DECEMBER 13, 2016, I DID MENTION TO THE SALES PERSON THAT I HEARD A SOUND COMING FROM THE CAR THAT SPARKED MY CONCERN BUT WAS TOLD HE HEARD NOTHING. THERE'S SOMETHING WRONG WITH THE REACTION OF THE WHEELS ON THE CAR WHEN ACCELERATION IS SLOWED. MY GREATEST CONCERN IS THE CAR ACTS AS IF IT WILL STOP IN TRAFFIC. THIS CAN PROVE DANGEROUS TO ME AND OTHER MOTORISTS. NO ONE MENTIONED OR DISCUSSED WITH ME ON DECEMBER 13, 2016 THESE PROBLEMS ALTHOUGH I'VE SINCE SEEN A PAPER LACKING MY SIGNATURE CONCERNING THE SAME. THE CAR INDICATE A DANGER WHILE IN MOTION TO ME AND OTHER MOTORISTS.

Electrical System
Filed Jan 27, 201723,000 milesFL

NEWLY PURCHASED 2013 FORD FOCUS SE.1. INITIAL INCIDENT AT 23000 MILES SHOWING ERROR CODE ON DASHBOARD DISPLAY WITH SUBSEQUENT VEHICLE STALLING (CAR SHUTTING OFF). ISSUE SIMILAR TO ALTERNATOR OR BATTERY FAILURE. 2. NOW-PERSISTENT DASHBOARD ALARM LIGHT WITH MESSAGE: STEERING ASSIST FAULT, SERVICE REQUIRED. FORD DISTRICT MANAGEMENT INFORMED-NO ASSISTANCE AVAILABLE FOR REPAIR OR BUYBACK OR RECALL. REPAIR ESTIMATE COUPLE THOUSAND DOLLARS. VEHICLE NOT DRIVABLE WITHOUT REPAIR. ELECTRONIC POWER STEERING LOCKS DURING DRIVE AFTER START AFTER CAR IS IN DRIVING GEAR PREVENTING TURNS AND DRIVEABILITY. PLEASE RESPOND, THANK YOU (NEW VEHICLE PURCHASE) LESS THAN 40000 MILES. *TR

Power Train
Filed Jan 27, 201787,000 milesMD

UPON PULLING OUT ONTO HIGHWAY CAR SHIFTED INTO NEUTRAL AND WOULD NOT MOVE NEARLY CAUSING AN ACCIDENT. THE CAR HAD BEEN IN SERVICE AT FORD DEALER FOR TRANSMISSION PROBLEMS TWICE BEFORE.

Engine and Engine Cooling
Filed Jan 24, 201790,000 milesWV

MY CAR HAS DIED IN POWER 2 TIMES WHILE DRIVING. ONCE BEFORE I KNEW ANYTHING IT BEGAN TO SHUDDER AND LURCH THEN WHILE GOING HIGHWAY SPEEDS, CAR DIES AND CHECK ENGINE LIGHT COMES ON. SINCE I WAS GOING SO FAST AND I HAVE NO CONTROL I ALMOST GET HIT BY A LOG TRUCK. I GET CAR HOME TAKE TO FORD THEY REPAIR 1401'M AND 1402 M. THEN I GET IT "FIXED". CAR APPEARS TO RUN PROPERLY UNTIL I AM DRIVING ON INTERSTATE AT THE SPEED OF 70. NO CHECK ENGINE LIGHT APPEARS AND MY CAR [XXX] TO LURCH AND SHUDDER AGAIN AND ALL OF A SUDDEN POWER DIES AND I CANNOT CONTROL VEHICLE. I ALMOST GET HIT BY A SEMI TRUCK. I AM 3 MINS FROM HOME. I PULL TO SIDE FINALLY AND SIT. TRY TO START AND CAR WILL NOT START. CHECK ENGINE LIGHT COMES ON IN BOTH INSTANCES AFTER IT OCCURS WITHOUT WARNING. *TR

Electrical System
Filed Jan 23, 201760,000 milesWA

RADIO SHORT -- THE RADIO HAS STOPPED WORKING AND MAKES A VERY LOUD POPPING SOUND. IT BEGAN AS ONE LOUD POP. IF YOU RESTARTED THE CAR THE RADIO WOULD WORK. NOW, EVEN WITH THE RADIO OFF, THE SPEAKERS WILL MAKE AN EXTREMELY LOUD POPPING SOUND. IT HAPPENS RANDOMLY, AND CAN HAPPEN OUT OF THE BLUE. WHEN IT HAPPENS IT IS VERY SUDDEN, AND VERY LOUD, LOUD ENOUGH TO CAUSE YOU TO SLAM ON THE BRAKES, OR IMMEDIATELY JERK THE WHEEL DUE TO FRIGHT. THE RADIO MAKES STATIC WITHOUT THE RADIO TURNED ON, AND EVEN WHEN YOU ARE NOT IN THE CAR. THERE IS AN ACTIVE THREAD ONLINE HTTP://WWW.FOCUSFANATICS.COM/FORUM/CAR-AUDIO-SYNC-MYFORD-TOUCH-ELECTRONICS/358625-CRACKLING-RADIO-PROBLEM-MY-2012-SEL.HTML THAT GAVE ME THE INFORMATION I NEEDED TO HELP DIAGNOSE AND REMOVE THE FUSE. THE LOUDNESS OF THE ISSUE, THE RANDOMNESS, INABILITY TO MAINTAIN FOCUS ON THE ROAD IS A SERIOUS ISSUE. IN REMOVING THE FUSE I NOW HAVE LOST THE LOCK/UNLOCK FUNCTION OF THE DOORS AND THE ABILITY TO USE MY FLASHERS. I WILL BE GOING TO FORD TO HAVE THE RADIO HEAD UNIT REMOVED UNTIL I CAN RESOLVE THIS WITH FORD. IT IS A SERIOUS SAFETY ISSUE. *TR

Power Train
Filed Jan 19, 201761,000 milesID

CAR HAS BEEN IN 4 TIMES FOR TRANSMISSION PROBLEMS.TCM AND PCM REPLACED AND REPROGRAMMED.CAR WAS BOUGHT 4/25/15 AND WAS IN SHOP 4/27/15 AND 3 CONSECUTIVE MONDAYS AFTER WITH ENGINE LIGHTS AND JERKING..AS OF 01/01/17 MY STEERING ASSIST WENT OUT WITH NO WARNING IN A SNOW STORM.ALMOST WRECKED..VERY DISAPOINTED.ALL PROBS WHILE DRIVING AND IN MOTION.STEERING ASSIST WENT OUT IN MID RIGHT HAND TURN AND FOR ABT A WEEK WLD PERODICALLY BE FUNCTIONAL THEN HARDEN UP STEERING AGAIN. *TR

Power TrainCrash1 injured
Filed Jan 19, 2017105,651 milesCO

THIS VEHICLE HAS HAD MAJOR PROBLEMS WITH THE POWERSHIFT TRANSMISSION. OVER THE COURSE OF 107000 MILES THE VEHICLE HAS EXHIBITED SHUDDING, LURCHING AND BAD SHIFT CHARACTERISTIC AND FRANKLY IS EXTREMELY DANGEROUS. IT HAS HAD IT'S CLUTCHES CLEANED AT 37736 MILES IN OCT 2014, REPLACED AT 38396 MILES IN DECEMBER 2014, REPLACED AGAIN AT 75874 IN FEBRUARY 2016 AND NOW IN JANUARY 2017 AT 107,XXX THE CLUTCHES AGAIN NEED TO BE REPLACED. FORD IS NOW LONGER WILLING TO COVER THE COST EVEN THOUGH THE VEHICLE HAS CONSISTENTLY HAD ISSUES. THIS IS A MAJOR DEFECT AND CLEARLY THE PARTS BEING USED ARE NOT UP TO THE TASK. WHEN THE CLUTCHING START TO FAIL, THE CAR LURCHES, SHUDDER ON ACCELERATION, SHIFT ABNORMALLY AND HAS A DELAYED ACCELERATION WHICH CAN LEAD TO VERY DANGEROUS SITUATIONS. I WAS RECENTLY REAR ENDED WHILE MAKING A LEFT HAND TURN BECAUSE THE VEHICLE WOULD NOT ACCELERATE WHEN I PUSHED ON THE PEDAL (ALTHOUGH IT DOESN'T EXCUSE THE DRIVER BEHIND ME CARELESSNESS).

Power Train
Filed Jan 17, 201768,000 milesKY

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE VEHICLE WAS REPAIRED PER A RECALL FOR THE TRANSMISSION AND THE COMPUTER WAS REPROGRAMMED. THE VEHICLE RECEIVED ANOTHER RECALL REPAIR REGARDING THE TRANSMISSION; HOWEVER, THE CONTACT WAS UNABLE TO REMEMBER THE RECALL REPAIR. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT PROPERLY WITHOUT DEPRESSING THE ACCELERATOR PEDAL WITH IMMENSE FORCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER DID NOT INDICATE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Steering
Filed Jan 17, 201754,358 milesCA

STEERING ASSIST CODE IS COMING ON AND OFF I LOSE STEERING WHILE I'M DRIVING AT ANY SPEED HWY RESIDENTIAL ECT. TOOK TO DEALERSHIP THEY OFFERED TO FIX FOR 2 GRAND BUT WEREN'T SURE IF ITS 100 PERCENT GOING TO FIX THE STEERING. SO I DRIVE IT HOME THE VIDE HAS BEEN COMING ON AN OFF ITS VERY UNSAFE I LIVE IN THE MOUNTAINS AND ITS NOT BEING CONSIDERED A SAFETY RECALL YET, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE CODE SO WE'RE UNABLE TO DIAGNOSE THE PROBLEM. *TR

Engine
Filed Jan 16, 201715,000 milesAR

MY CAR IS INVOLVED IN RECALL 14M01, THE CURRENT MILEAGE IS 31100 MILE THE PROBLEM IS A POWER LOSE AND A SEVER VIBRATION WHEN THE CAR IS STOPPED IN A RED TRAFFIC LIGHT. THIS ISSUE IS GETTING WORST EVERY DAY AND THE CAR WAS FIXED 4 TIMES FOR TWO DIFFERENT FORD DEALERS IN WHICH THE TCM WAS REPLACED, REPROGRAMMED, CHANGED THE TRANSMISSION OIL, THE GASKET AND CLUTCH, IN THE PAST THE SHUDDER WAS JUST IN LOW VELOCITY AND NOW THE SHUDDER AND POWER OF LOST IS AT ANY VELOCITY OR GEAR CHANGE. I BEEN INVOLVED TWO TIMES IN A SEVER RISK OF CRASH WHEN I WAS DRIVING IN A HIGHWAY @ AROUND 40 MILES SUDDENLY THE CAR IN FRONT STOPPED, I HAD TO CHANGE MY LINE TO NOT CRASH , I CHECK THE SIDE MIRROR, PUSH THE GAS CHANGE MY LINE AND THEN THE CAR DO NOT RESPONSE AND THE CAR BEHIND OF ME HAD TO PUSH THE BRAKE AND ALMOST CRASH ON THE BACK OF MY CAR. MY CAR IS NOW AGAIN WITH A DEALER TO TRY TO FIX THE ISSUE BUT I CAN,T ACCEPT AGAIN A CHANGE OF THE TCM WHEN IT DIDN'T WORK IN THE LAST THREE TIMES. IF WE TAKE IN A CONTINUES TIME FRAME MY CAR WAS MORE THAN 5 MONTHS IN A FORD GARAGE. THE 2ND ISSUE IS AN EXCESSIVE CONSUMPTION OF GASOLINE AND HIGH EMISSION OF CO MY CAR IS IN MEXICO CITY,IT'S TESTED EVERY 6 MONTHS TO CHECK THE GASES EMISSION IT DIDN'T PASS THE TEST 4 TIMES IN 7 MONTHS,THE DEALER TRIED TO FIX 4 TIMES TOO W/O ANSWER AS THE DIAGNOSTIC OF THE CAR WAS WRONG IN BOOTH ISSUE CASES (POWER LOSS-VIBRATION AND INEFFICIENT COMBUSTION) I REQUEST BY PHONE GET ALL THE INFORMATION TO THE DEALER IN REGARD OF THE

Vehicle Speed Control
Filed Jan 15, 2017CA

SIDE DOOR LATCHING (SAFETY RECALL) STILL NOT REPAIRED. I HAVE BEEN TO THE DEALER FOR TWO TIMES ALREADY SINCE OCT 2016 BUT THEY ONLY SAY THAT PARTS ARE NOT AVAILABLE.

Power Train
Filed Jan 14, 2017PA

TRANSMISSION CAUSES CAR TO STUDDER WHEN ACCELERATING AND GOING UP HILLS. THERE WAS A RECALL IN 2015 TO REMEDY THIS, BUT DID NOT FIX THE ISSUE.

Power Train
Filed Jan 13, 201717,336 milesGA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC GEAR SHIFT CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN TO THE DEALER FOR THE SAME ISSUES MULTIPLE TIMES AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,336.

Power Train
Filed Jan 13, 201768,000 milesMS

WHILE DRIVING DOWN THE HIGHWAY THE VEHICLE TRANSMISSION DOWN SHIFTED WHEN IT SHOULD HAVE UP SHIFTED, RPMS WERE IN 4500-5000. COULD NOT GET TO SPEED LIMIT OF 45 MPH. CHECK ENGINE LIGHT COME ON AND WE STOPPED TO HAVE IT CHECKED BUT STORE WAS NOT OPEN. PUT CAR IN REVERSE AND CAR WOULD NOT MOVE WHEN GIVEN GAS, ONLY COASTED BACK DUE TO SLOPE. HAD TO DRIVE CAR IN THIS CONDITION ANOTHER 8 MILES ON MAJOR HIGHWAYS BEFORE WE REACHED OUR DESTINATION. CHECK ENGINE LIGHT REMAINED ON.

Power Train
Filed Jan 12, 201739,000 milesTN

ERRATIC AND UNPREDICTABLE BEHAVIOR FROM TRANSMISSION. SOMETIMES TAKES OFF QUICK AND SOMETIMES SLOW ALL WITH THE SAME INPUT. SHUDDERS AND SEARCHES FOR GEARS ESPECIALLY ON HILLS AND IN TURNS RESULTING IN LOSS OF CONTROL. MOST RECENTLY IT HAD NOT BEEN ABLE TO FIND A GEAR AND NOT BE ABLE TO MAKE IT UPHILL AND HAD TO BACK DOWN A BUSY STREET TO THE BOTTOM OF THE HILL AND GET A RUNNING START TO MAKE IT UP. FORD HAS REPEATEDLY ATTEMPTED TO REPAIR THE PROBLEM BUT HAVE BEEN UNABLE TO DO SO. THE CAR IS UNPREDICTABLE AND UNSAFE.

Seat Belts
Filed Jan 9, 2017MI

SEAT BELT BEGAN TO BE DIFFICULT TO LATCH AND UNLATCH AND AFTER A PERIOD OF ABOUT 8MONTHS TO 1 YEAR IT FAILS TO LATCH AT ALL LEAVING THE DRIVER UNABLE TO PROPERLY SECURE THE BELT TO THE LATCH. *TR

Latches/Locks/Linkages
Filed Jan 6, 2017CA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ

Electrical System › Horn
Filed Jan 5, 2017TX

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AND ATTEMPTED TO USE THE HORN, THE HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Jan 5, 201762,000 milesMA

WHILE DRIVING I CAME TO A STOP SIGN AND AS I STARTED TO LET OUT THE CLUTCH AND MOVING ROUGHLY 10 MPH MY CAR ENGINE COMPLETELY SHUT OFF AND POWER STEERING WAS LOST. INTERIOR LIGHTS WERE STILL FUNCTIONAL BUT WHEN I WENT TO START UP THE CAR AGAIN IT WOULD NOT TURN OVER. THIS IS A MANUAL TRANSMISSION BUT NOTHING WAS WORKING TO GET IT STARTED AGAIN. THIS TO ME IS UNACCEPTABLE FLAW IN THE SYSTEM THAT PUT ME AT RISK OF CAUSING AN ACCIDENT. BEING STUCK IN THE MIDDLE OF AN INTERSECTION AND WITHOUT POWER TO THE ENGINE. I AM FORTUNATE ENOUGH THAT I WAS ON SIDE STREETS AND NOT ON A HIGHWAY AS THIS ISSUE COULD HAVE CAUSED A SERIOUS ACCIDENT. I TOOK IT TO A GARAGE TO GET IT FIXED AND THEY TOLD ME THAT MY MODEL WAS NOT UNDER RECALL. DOING SOME RESEARCH FOUND FORDS RECALL 14S17-S1 FOR THE FORD FOCUS ST SAME YEAR (2013) AS MINE WITH THE EXACT PROBLEM MY CAR HAD. THE GARAGE THAT I AM RECEIVING THE REPAIRS AT TOLD ME THEY FOUND 5 WIRES THAT WERE SEVERED AND WAS PART OF THE PROBLEM. I HAVE YET TO GET THE FULL DIAGNOSTICS FROM THE GARAGE BUT WILL BE ADDING THE DOCUMENT TO THE REPORT ONCE THIS HAS BEEN RESOLVED AND ALL ISSUES ARE MADE AWARE. *TR

Power Train
Filed Jan 4, 201762,000 milesCO

CAR HAS STALLED WHILE DRIVING NOW 5 TIMES IN 9 DAYS. THE FIRST TIME DRIVING FROM DENVER TO CASPER, I WASN'T TOO FAR FROM HOME THE STEERING ASSIST SERVICE NEEDED WARNING CAME ON, AND ABOUT 5 MILES LATER I RECEIVED A TRANSMISSION SERVICE REQUIRED WARNING, IMMEDIATELY FOLLOWED BY AN ENGINE SERVICE NOW WARNING AND I COMPLETELY LOST POWER. IN TRYING TO RESTART THE VEHICLE, I HAD ALL MY LIGHTS AND EVERYTHING (INCLUDING WARNINGS), BUT NO CRANK. WHEN A NICE PERSON ASKED TO PUSH ME TO THE SHOULDER AT LEAST OUT OF THE TURN LANE WHILE WAITING FOR A TOW TRUCK. THE CAR STARTED RIGHT UP. TOWED THE CAR STILL TO A FORD DEALERSHIP, WHERE I WAS TOLD NOTHING WAS FOUND AND THEY COULDN'T REPLICATE THE PROBLEM. 7 DAYS LATER. AND ABOUT 250 MILES FROM HOME ON THE INTERSTATE. THE SAME THING HAPPENED. THE CAR STARTED ABOUT AN HOUR LATER AFTER THE TOW TRUCK DRIVER ARRIVED TO HELP. WAS ABLE TO DRIVE THE CAR HOME, AND AGAIN THE FOLLOWING DAY THE FOLD DEALERSHIP TOLD ME JUST COMMUNICATION CODES ON THE COMPUTER AND UNSURE WHAT THE ISSUE IS. TODAY, THE CAR DID THE SAME THING 3 MORE TIMES IN THE SPAN OF 2 HOURS. ONCE I WAS STOPPING IN THE RIGHT THROUGH LANE AT A STOP LIGHT WITH MY DAUGHTER IN THE CAR WHEN IT STALLED OUT. NOTICED THIS TIME EVEN THOUGH I HAD THE CAR IN PARK THE DASH READ IT WAS IN DRIVE. HAD THE ECM ON THE TRANSMISSION REPLACED ALREADY IN SEPTEMBER. RIGHT NOW IT IS BACK A THE DEALERSHIP AS I DO NOT TRUST THIS CAR WITH ME IN IT, LET ALONE MY 2 LITTLE GIRLS. *TR

Fuel/Propulsion System
Filed Jan 4, 20171,000 milesCO

FILLING UP WITH GAS THE GAS PUMP TURNS OFF AFTER ABOUT EVERY 1/2 GALLON. SOMETHING TO DO WITH THE VENTING OF THE GAS TANK.

Steering
Filed Dec 31, 201631,870 milesOH

THE POWER STEERING STOPPED WORKING WHILE DRIVING ON A RURAL HIGHWAY AT 50 MPH AND THE STEERING BECAME VERY STIFF AND DIFFICULT TO MANEUVER THE CAR. WHEN I TRIED TO DRIVE THE CAR TO THE DEALERSHIP THE NEXT DAY THE STEERING COMPLETELY LOCKED UP AND NEEDED TO BE TOWED. THE ODOMETER WAS ONLY AT 31,870, BUT OUT OF WARRANTY. THE REPAIR BILL WAS $2500 AND TOOK 10 DAYS TO FIX.

Structure › BodyFire
Filed Dec 31, 201663,000 milesWA

AT APPROXIMATELY 2:30 AM THIS MORNING 12/31/16, OUR FORD FOCUS BURST INTO FLAMES WHILE STATIONARY IN A PARKING LOT. THANK GOD WE AND OUR 11 MONTH OLD WERE NOT IN THE CAR AT THE TIME. WE HAVE HAD THIS CAR INTO THE SHOP AT LEAST TWICE FOR TRANSMISSION PROBLEMS THEN OUR ENTIRE MULTI INFORMATION SCREEN INCLUDING RADIO QUIT WORKING, THEY REFUSED TO FIX BECAUSE WE WERE OUT OF WARRANTY. WE HAVE BARELY HAD THIS CAR FOR ONE YEAR AND HAVE HAD NOTHING BUT PROBLEMS. NOW WE HAVE NO CAR BECAUSE IT IS TOTALED FROM THE FIRE. THE POLICE BASED ON INITIAL INVESTIGATION SAID IT WAS AN ELECTRICAL FIRE. I HAVE SEEN ANOTHER 2013 FORD FOCUS CATCH FIRE IN AUSTRALIA AND OTHER PLACES. I WOULD LIKE THIS TO BE INVESTIGATED SO THIS DOES NOT HAPPEN TO OTHER PEOPLE.

Engine
Filed Dec 30, 201686,364 milesOH

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE IDLING, THE ENGINE SUDDENLY STALLED THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE WAS FAULTY WHICH CAUSED THE FUEL PUMP TO MALFUNCTION. THE FUEL TANK BECAME DEFORMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,364. UPDATED 05/10/17*LJ *TR

Power Train
Filed Dec 30, 201649,067 milesLA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING THE VEHICLE FROM A STOP OR WHILE IN REVERSE, THE VEHICLE SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS SERVICE PER A TECHNICAL SERVICE BULLETIN FOR THE TRANSMISSION CLUTCH FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,067. UPDATED 03/02/17*LJ *TR

Power Train
Filed Dec 30, 2016TN

I HAD ALREADY BEGUN NOTICING THE SHUDDERING AND LURCHES WHEN I WAS NOTIFIED OF THE RECALL. I IMMEDIATELY BROUGHT IT TO MY LOCAL DEALERSHIP IN MAY 2015. DURING THIS FIRST VISIT THE SERVICE DEPARTMENT REPLACED THE CLUTCHES, CLUTCH ASSEMBLY, SEAL, AND FLUIDS AS ALLOWED BY THE RECALL. I BROUGHT THE VEHICLE BACK TO SERVICE IN OCTOBER 2015 AT WHICH TIME I WAS TOLD THIS PROBLEM WOULD NEVER BE FIXED, BUT THE CAR WAS 'REPAIRED PER RECALL 15B22B'. ON THE THIRD VISIT, IN DECEMBER 2015, I WAS TOLD BY THE SERVICE MAN THAT 'FORD CREATED A BAD TRANSMISSION, BUT ALL THEY COULD DO WAS RE-FLASH THE CONTROL MODULE AND THE CAR WOULD NEED TO RE-LEARN MY DRIVING HABITS'. ACCORDING TO THE SERVICE INVOICE THE VEHICLE WAS RECHECKED FOR THE TRANSMISSION SHUDDER, PASSED TEST, AND WAS REPROGRAMMED. DURING THE FOURTH VISIT IN MAY 2016, I WAS TOLD THE CAR WAS OPERATING AS DESIGNED AND THAT IF I WOULD READ MY OWNER'S MANUAL, I WOULD KNOW THAT. AT THAT TIME I ASKED TO SPEAK WITH THE SERVICE MANAGER BECAUSE OF THE WAY I WAS BEING TREATED. THE SERVICE INVOICE STATES THE 'TRANSMISSION IS PASSING TRANSMISSION OPERATIONAL TESTING CRITERIA'. I HAVE NOW BEEN TOLD THERE IS NOTHING MORE THEY CAN DO. I HAVE RESEARCHED ONLINE AND HAVE COME ACROSS THIS REASONING FOR THE PROBLEM: 'TRANSMISSION FLUID IS LEAKING SOMEPLACE INSIDE AND GETTING ON ONE OR TWO OF THE CLUTCHES, THE OILY CLUTCH IS WHAT'S CAUSING THE VEHICLE TO HAVE THE HARSH SHIFT'. I'VE ALSO READ THAT AFTER NINETEEN TECHNICAL SERVICE BULLETINS, A RECENT BULLETIN

Power Train
Filed Dec 30, 2016CA

TRANSMISSION JERKS.,HESITATES,SLIPS REVS UP,STALLS OUT,MODULE FOR TRANSMISSION REPROGRAMMED,REPLACED,CLUTCHES REPLACED,STILL SAME PROBLEM.THEY CANNOT REPAIR,WILL SIT PARKED IN DRIVEWAY.

Latches/Locks/Linkages › Hood › LatchCrash
Filed Dec 28, 201676,000 milesKS

I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 60MPH AND THE HOOD FLEW OPEN SHATTERING THE WINDOW.THE LATCH THAT WAS HOLDING IT DOWN CAME LOOSE AND ONE SIDE WAS NOT ATTACHED TO ANYTHING. THE TOP OF THE CAR WAS ALSO DENTED. I HAD A WINDSHIELD GUY COME TO REPAIR IT AND HE SAID THAT THIS IS THE THIRD FORD CAR THAT HE HAS SEEN THIS HAPPEN TO. ALSO I HAVE TWO PREVIOUS RECALLS ON THE CAR ONE FOR THE PASSENGER DOOR LATCH AND THE OTHER FOR THE TRANSMISSION CONTROL MODULE. THE HOOD COMING UP IS A HUGE SAFETY CONCERN AND COULD HAVE CAUSED A MAJOR ACCIDENT. ALSO THE HOOD IS BANGED UP SO NOW THAT IT WILL NOT CLOSE NORMAL. AND THE HOOD JOINTS CUT THE FRAME OF THE CAR. *TR

Electronic Stability Control (esc)
Filed Dec 21, 2016103,000 milesTX

WHILE DRIVING HOME ON A VERY BUSY FREEWAY IN DALLAS THE STEERING DEFAULT WARNING CAME ON. SHORTLY THEREAFTER NUMEROUS OTHER WARNINGS DISPLAYED ON THE DASHBOARD, MY CAR IMMEDIATELY LOST ACCELERATION AND THE ENGINE DEFAULT LIGHT CAME ON CAUSING ME TO COMPLETELY STALL. I ALMOST CAUSED A MAJOR ACCIDENT BEING RUSH HOUR. I WAS TOWED TO THE DEALERSHIP WHERE THEY SAID I NEEDED A NEW BATTERY. OVER $400 LATER, 4 DAYS LATER, I PICKED CAR UP AND 5 HOURS LATER IT DID IT AGAIN. RETURNED CAR TO DEALERSHIP AND THIS TIME THEY REPORTED AN EVAP CODE. THIS HAS NOTHING TO DO WITH THE STEERING AND I KNEW THIS. I CONTACTED A FRIEND WHO IS A MASTER TECHNICIAN WHO WENT INTO THE DEALERSHIP WITH ME AND SUBSEQUENTLY I WAS NOT CHARGED THE DIAGNOSTIC CODE AGAIN. HE DISCUSSED THIS ISSUE AND THEY SAID THE STEERING WAS FINE AND UNTIL IT HAPPENS AGAIN THERE WAS NOTHING THEY COULD IDENTIFY TO FIX!! (HOWEVER, THE REPAIRS THE DEALER WANTED ME TO AGREE WITH NOW-THE EVAP CODE?- WERE JUST UNDER $2,000 AND DIDN'T ADDRESS THE STEERING CODE WARNING IN ANY WAY. FUEL TANK, LINES & PURGE VALVE? ALL IN NEED OF REPAIR 6 HOURS AFTER CAR WAS FIXED VIA A BRAND NEW BATTERY) I AM AT 103,000 MILES. I DROVE THE CAR THAT NIGHT FINE, THE NEXT DAY AND THEN AGAIN IT REPEATED THE STEERING WARNING AND SHUT DOWN WHILE IN MOTION ON A MAJOR FREEWAY THAT EVENING. FOUR TIMES LATER SINCE 11/29/16 I HAVE HAD THIS STEERING WARNING/SUBSEQUENT RESULTS OF ALMOST CRASHING. THIS IS THEE MOST UNSAFE VEHICLE BEING DRIVEN ON AMERICAN ROADS TODAY. FORD

Power Train
Filed Dec 20, 20165,000 milesMI

TRANSMISSION MAKES NOISE, DELAYED ACCELERATION, HARD SHIFTS. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOR SOFTWARE UPDATES BUT NO ATTEMPTS TO FIX HAVE BEEN SATISFACTORY.

Power Train
Filed Dec 20, 201618,209 milesWA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE SHIFTED INDEPENDENTLY TO A LOWER GEAR WITHOUT WARNING. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO SHIFT OUT OF SECOND GEAR WHILE THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCM NEEDED TO BE REPROGRAMMED. THE PCM WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,209. UPDATED 01/31/2017*CT *CN

Power Train
Filed Dec 20, 201686,000 milesMI

MY 2013 FORD FOCUS SHUDDERS, HESITATES AND SURGES WHEN SHIFTING. TODAY IT IS IN FORD'S DEALERSHIP GETTING THE FIFTH AUTO TRANS DUAL CLUTCH INSTALLED. I DO NOT FEEL SAFE WHEN ACCELERATING FROM A STOP SIGN. YESTERDAY THE CAR SHIFTED HARD 1-2 AND AGAIN SHIFTED HARD 2-3 AND THEN WOULD NOT COME OUT OF 3RD GEAR.

Electrical System
Filed Dec 19, 201614,000 milesOH

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SHUDDERING AND THEN STALLED WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Structure › Body
Filed Dec 19, 201655,540 milesVA

THE FUSE THAT CONTROLS THE INSTRUMENT PANEL IN FRONT OF THE STEERING WHEEL WILL NOT STAY IN. IT DOES NOT "BLOW" AND WHEN THIS HAPPENS YOU HAVE NO SPEEDOMETER,HEAT OR GAS GAUGE,TURN SIGNALS, ECT. I BELIEVE THIS TO BE A VALID SAFETY ISSUE. WHEN THIS FUSE DOES NOT ALLOW THE CURRENT TO GET TO THE INSTRUMENT CLUSTER THEN THE MPG READOUT RETURNS TO 30.7 IN LIEU OF WHAT WAS BEING SHOWN AT THE TIME OF THE FAILURE. ANYTIME YOUR SIGNAL LIGHTS WILL NOT WORK THAT IS A RECALLABLE SITUATION. I BELIEV FOMOCO KNOWS ABOUT THIS. ALSO THE STICKER ON THE DOOR JAMB IN REGARDS TO TIRE PRESSURE READS 30 PSI. RIGHT NOW I HAVE 30 PSI IN MY TIRES AND THE "LOW TIRE" LIGHT IS CONSTANTLY ON.WHEN I CONTACTED MY DEALER HE SAID TO PUT 35 PSI IN EACH TIRE TO ELIMINATE THE PROBLEM. IF THE TIRE MANUFACTURERS WANTED MORE THAN 30PSI IN THEIR TIRES THEN WHY DOES THE DOOR STICKER NOT SAY SO AND ALSO THE TIRE BOOKLET.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Focus → · Every Focus year → · How the figures are calculated →