2013 Ford Focus complaints

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE CONTACT TURNED THE IGNITION OFF AND BACK ON, AND WAS ABLE TO DRIVE. THE DEALER (CROWN FORD, 555 CYPRESS AVE, REDDING, CA 96001) DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

ENGINE TENDS TO FALTER WHEN ACCELERATING. ENGINE TENDS TO HESITATE. SHUDDERING AND VIBRATION REGARDLESS OF WHETHER ON CITY STREET OR HIGHWAY.

WHEN TAKING OFF FROM IDLE, IT SHUTTERS AND JERKS, ALMOST CAUSED ME TO HIT ANOTHER VEHICLE, THE TRANSMISSION ALLSO ALLOWS ROLE BACK ON A HILL.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRUNK OPERATED INDEPENDENTLY. AFTER THE CONTACT CLOSED THE TRUNK, A MESSAGE APPEARED INDICATING THAT THE TRUNK WAS STILL OPEN. THE VEHICLE WAS TAKEN TO BILL KAY FORD (14633 S CICERO AVE, MIDLOTHIAN, IL 60445) WHERE IT WAS DIAGNOSED THAT THE LATCH ON THE TRUNK NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

MY 2013 FORD FOCUS HAS A HESITATION AND JERKING WHEN ACCELERATING FROM A STOP. AND HAS A LOW RUMBLING SOUND. WHEN I START TO PULL OUT IN FRONT OF CARS, IT HESITATES AND COULD RESULT IN AN ACCIDENT. TOOK IT TO CRAIN FORD FOR SERVICE, AND THEY SAY NOTHING IS WRONG. AND THIS IS BS!!!!!

WHILE DRIVING VEHICLE STEERING WHEEL LOCKED AND 'ASSISTED STEERING FAILURE' NOTICE CAME UP ON DASHBOARD

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING UPON ACCELERATION. IN ADDITION, THE REAR PASSENGER DOOR LATCH BECAME UNLATCHED AND THE DOOR OPENED. FURTHERMORE, THE VEHICLE'S TRANSMISSION FAILED DUE TO THE INABILITY TO SHIFT TO SECOND GEAR PROPERLY. BERTWOLFE FORD IN CHARLESTON, WEST VIRGINIA WAS MADE AWARE OF THE SERIES OF FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,000.

MY SON WAS DRIVING OUR 2013 FORD FOCUS ON A CITY STREET AND THE POWER STEERING WENT OUT. THANK GOODNESS HE OR NO ONE ELSE WAS NOT INJURED AND WAS ABLE TO MANEUVER THE CAR HOME. TURNS OUT THE POWER STEERING MODULE WENT OUT. THIS SEEMS TO BE AN OCCURRING PROBLEM IN PRIOR YEAR MODELS AND HAD RECALLS ON THEM. HOWEVER, THE 2013 MODEL DID NOT HAVE A RECALL AND WE HAD TO SHELL OUT OVER $1700 FOR REPAIRS OUT OF OUR OWN POCKET.

WE HAD HE CHECK ENGINE LIGHT COME. A CHECK OF THE CODE SHOWED A FUEL DELIVERY SYSTEM PROBLEM. WE ALSO NOTICED THAT WHEN TRYING TO FUEL THE VEHICLE WHEN PLACING THE FUEL NOZZLE INTO THE FUEL FILL A RUSH OF AIR WOULD ESCAPE. AFTER FUELING THE CAR WOULD NOT START. ONCE WE GET THE CAR STARTED IT WOULD RUN ROUGH FOR SEVERAL MILES. ALSO, THE FUEL GAUGE WAS WRONG. THE FUEL GAUGE WOULD SHOW 1/2 TANK BUT WE RAN OUT OF GAS. THE MECHANIC HAD TO REPLACE THE FUEL TANK, OUR MECHANIC HAD TO REPLACE THE FUEL TANK, PURGE VALVE AND ASSOCIATED HOSES, FUEL PUMP. ALSO, ANOTHER PROBLEM AROSE WITH THE INSTRUMENT CLUSTER. ALL OF THE GAUGES INCLUDING THE RADIO WENT BLANK AND WOULD NOT FUNCTION. THE MECHANIC HAD TO DISCONNECT THE BATTERY AND RESET THE COMPUTER FOR THE INSTRUMENTS AND RADIO TO BEGIN WORKING AGAIN.

ALL LIGHTS COME ON AND THE TRANSMISSION JERKS AND HAZING IN MOVEING AND THE ELECTRIC WITH THE TRUNK AND LIGHTS AND THE DOORS AND THE ALARM. BEEN HAVING PROBLEMS FOR ABOUT A YEAR.

LOUD CRACKLING/POPPING/STATIC SOUND COMES FROM RADIO AT RANDOM INTERVALS, RADIO THEN STOPS PRODUCING SOUND, HAVE TO TURN THE CAR OFF, OPEN & SHUT DOOR, THEN TURN CAR BACK ON THEN RADIO STARTS WORKING AGAIN. SAFETY CONCERN IS THE LOUDNESS OF THE SOUND COMING AT RANDOM TIMES IS STARTLING AND CAN CAUSE AN INVOLUNTARY JERK/JUMP. NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE- ONE EXAMPLE IS THIS FORUM: HTTP://WWW.FOCUSFANATICS.COM/FORUM/CAR-AUDIO-SYNC-MYFORD-TOUCH-ELECTRONICS/358625-CRACKLING-RADIO-PROBLEM-MY-2012-SEL-38.HTML. I HAVE VIDEO OF THE ISSUE, WHICH I CANNOT UPLOAD, BUT TYPE FORD RADIO ISSUE INTO YOUTUBE AND YOU'LL FIND LOTS OF EXAMPLES.

RADIO MAKES LOUD POPPING NOISES AND LOUD STATIC DISCHARGE SOUNDS. NOISE COMES FROM NOWHERE AND CONTINUES EVEN IF THE CAR IS SHUT OFF OR WITH THE CAR RUNNING. CAN'T ADJUST VOLUME ON RADIO TO LOWER SOUND. SOUND LIKE A GUN BEING SHOT NEAR YOUR EAR. VERY ANNOYING ESPECIALLY WHEN IN TRAFFIC.

TAILGATE HATCH HAS OPENED WHILE VEHICLE WAS IN MOTION, INTERMITTENT PROBLEM. RECEIVED SAFETY RECALL NOTICE FROM FORD FOR 16C13 TAILGATE RELEASE SOFTWARE UPDATE TO BOBY CONTROL MODULE, MADE APPT AND TOOK CAR IN ON OCT. 4, 2017 TO FREMONT FORD FOR THIS SAFETY RECALL AND ALSO 16S30 SIDE DOOR LATCH REPLACEMENT, THEY ONLY PERFORMED THE 16S30 RECALL BUT NOT THE 16C13 TAILGATE SOFTWARE, SAID IT WAS ALREADY UP TO DATE. TAILGATE HAS OPENED UNEXPECTEDLY TWICE SINCE THEN. NEED TO CLARIFY IF SAFETY RECALL 16C13 APPLIES TO MY VEHICLE, AND WHY WAS FREMONT FORD UNABLE TO APPLY SOFTWARE UPDATE FOR THE 16C13 SAFETY RECALL.

VEHICLE HAS MANUAL/AUTO TRASMISSION AND MANUAL TRANSMISSION NO LONGER WORKS. WHEN IN AUTO, THE CAR HESITATES WITH ACCELERATION, BEFORE JOLTING FORWARD AND HAS STALLED ON SEVERAL OCCASIONS. HAS HAPPENED SEVERAL TIMES BEFORE.

I PURCHASED THE CERTIFIED PRE-OWNED FORD IN 2014 AND IN 2016 HAD TO IT IN FOR SERVICE ON A CLUTCH ASY- SENSOR TURBI ISSUE. AFTER A FEW WEEKS THE VEHICLE WAS RETURNED. THE AFOREMENTIONED HAPPENED AGAIN AND WAS TAKEN IN FOR THE 2ND TIME FOR THE CLUTCH ASY-SENSOR TURBI ISSUE. ON 11/17/2017 IT WAS DIAGNOSED WITH THE SAME ISSUES FOR THE 3RD TIME, THIS TIME I WAS TOLD ITS OUT OF WARRANTY. I EXPLAINED THAT THE VEHICLE HAD THIS ISSUES TWO PRIOR TIMES AND THE CLUTCH SYSTEM WAS DEFECTIVE. I WAS THEN TOLD TO TAKE THE MATTER UP WITH CORPORATE. I ALSO LOCATED A CLASS ACTION LAWSUIT AGAINST FORD FOR THE SAME ISSUES AM FACING. PLEASE HELP HOLD FORD RESPONSIBLE FOR INSTALLING DEFECTIVE CLUTCH SYSTEMS IN THEIR VEHICLES.

UPON BACKING OUT OF MY DRIVEWAY, I ATTEMPTED TO TURN MY STEERING WHEEL TO DIRECT MY VEHICLE IN THE DIRECTION OF TRAFFIC. THE STEERING WHEEL WOULD NOT EASILY TURN, AND A GRINDING NOISE COULD BE HEARD INSIDE AND OUTSIDE OF THE VEHICLE. AS I PULLED FORWARD THE STEERING WOULD STICK, RESISTING CHANGES IN DIRECTION, THEN BREAKING LOOSE ON OVERCORRECTING.

MY TRANSMISSION HAS BEEN HAVING ISSUES WHILE DRIVING FOR A LONG TIME AND NOW HAS GONE OUT. WHEN I WOULD DRIVE IT WOULD SKIP IN FIRST GEAR.

CAR HAS ALREADY SHUT DOWN WHILE DRIVING TWICE ,A YEAR AND A HALF AGO. I TOOK IT TOPATRICK ST. FORD, IT SHUT DOWN AGAIN IN PARKING LOT, HAD TO PUSH IT INTO GARAGE. THEY SUPPOSEDLY FIXED A SENSOR RECALL. DID NOTHING TO THE UNBELIEVABLE SHAKING AND SHUTTERING RECALL. 3 WEEKS AGO WHEN I LEFT WORK, I NOTICED INSTRUMENT PANEL WAS BLACK, SAID NO GAS, 0 MPH, AND SO FORTH. BLINKERS WOULDN'T WORK ON INSIDE BUT THE DRIVER BEHIND ME COULD SEE ME SIGNALING FROM BEHIND ME. PULLED INTO CONVENIENT STORE , TURNED CAR OFF, WENT INSIDE, CAME BACK AND CAR WOULDN'T START AT ALL. HAD IT TOWED TO SAME BERTE WOLFE FORD , THEY TOLD ME IT WAS ELECTRICAL WIRING ISSUES AND IT WOULD BE 380$ , THEY CALLED BACK NEXT DAY AND SAID 500$ MORE. I TOLD HIM TO STOP AND I WOULD PAY THO 380$ AND HAVE IT LOOKED AT SOMEWHERE ELSE BUT IF I DID AND OTHER PLACE SAID IT WAS FORD'S ACCOUNTABILITY I WOULD BE BACK. SALES MANAGER J.C. ASSURED ME HE WOULD REIMBURSE ME EVERYTHING IF THAT WAS THE CASE. I TOOK IT TO COPLEYS IN CHAS WV AND JAY RUSS HOOKED UP HIS COMPUTER AND SAID , LOOKS LIKE FORD OWES YOU. THEY SHOULD OF FIXED THE PROBLEM LAST TIME IT WAS WITH THEM AND HE COULDN'T WORK ON IT BECAUSE IT WAS FORD PARTS AND SHOULD BEEN FIXED FREE. I NEED MY CAR FIXED BEFORE SOMEONE GETS INJURED. THEY HAVE BEEN AWARE OF THIS AND KEEP DENYING IT. IT'S MOST COMPLAINED CAR OF THAT YR. MULTIPLE FSA'S AND ELECTRICAL RECALL ALONG WITH SHUTTER LAWSUIT. NEW CARS ON LIST INCLUDE MY YEAR , 6 SPEED AUTO TRANSMISSION AND MICHIGAN ASSEMBLY PLANT

POWER STEERING ASSIST FAILED AND SERVICE IS REQUIRED WARNING LIGHT CAME ON DURING START UP. TURNING WHEEL WAS VERY DIFFICULT. VEHICLE CURRENTLY HAS 52,749 MILES

WARNING THAT POWER STEERING ASSIST HAS FAILED AND SERVICE IS REQUIRED. COULDN'T TURN THE STEERING WHEEL. HAPPENED WHEN STARTING THE CAR. TURNED CAR OFF AND BACK ON. NO MESSAGE AND STEERING WAS WORKING. I MANAGED TO DRIVE HOME BUT NOW AFRAID TO DRIVE IT.

I HAVE A CHECK ENGINE LIGHT THAT IS ON FOUND OUT ITS A EVAP LEAK GAS GAUGE NOT WORKING RAN OUT OF GAS CAN NOT PUT GAS ON GAS TANK WITH A GAS CAN IF I TRY IT POURS OUT THE BOTTOM WHEN I START VEHICLE IT SHUDDERS AND WANTS TO DIE OUT ON ME LACK OF POWER WHEN I PRESS ON THE GAS PEDAL AND TICKING SOUND IN ENGINE ALSO DOOR LATCH ON PASSENGER BACK DOOR DOES NOT UNLOCK UNLESS I PUSH THE BUTTON UNLOCK 2 OR 3 TIMES

VEHICLE WOULD SUDDENLY TURN OFF WHILE RUNNING. HAPPENED TOO MANY TIMES WHILE ON THE FREEWAY THAT ALMOST CAUSE ACCIDENTS, EVEN ON STREET FROM THE STOP LIGHTS IT WOULD JUST TURN OFF. ONE IS ISSUE IS THE FAULTY FUEL GAUGE, IT WOULD SAY THAT THE FUEL TANK IS FULL BUT HALFWAY EMPTY OR EMPTY. DID SOME RESEARCH ONLINE AND FOUND OTHER OWNERS HAVE THE SAME ISSUE OF THE VEHICLE SHUTTING OFF WHILE RUNNING. ACCORDING TO SOME REPORTS, OTHER OWNERS HAVE HAD TO REPLACED THE FUEL TANK THAT WAS DEFORMED DUE TO THE ISSUE OF FAULTY FUEL GAUGE. OTHER REPORTED OF REPLACING FUEL PUMP, PURGE VALVE AND OR EMISSION CANISTER. I CONTACTED FORD ABOUT THE ISSUE AND IT SEEMS LIKE IT'S SOMETHING THEY DON'T WANT TO TALK ABOUT BUT THEY KNOW THERE AN ISSUE. THEY WON'T GIVE ME A DIRECT ANSWER TO MY QUESTIONS. SO FAR, I HAVE NOT HEARD ANY REPORTS OF FATALITY ABOUT THIS ISSUE BUT WE WERE CLOSE, AS RECENTLY AS YESTERDAY MORNING WHEN MY COUSIN WAS DRIVING ON THE FREEWAY WITH AN 18-WHEELER BEHIND HIM WHEN THE CAR'S ENGINE JUST SHUTS OFF. THIS HAPPENS QUITE A FEW TIMES. WHAT'S WORST ABOUT THIS IS FORD WON'T EVEN TALK TO THE OWNERS ABOUT THIS ISSUE. I TRIED TO GET SOME ANSWER FROM THEM BUT THEY WON'T SAY A WORD. IT'S FRUSTRATING! THE CAR IS ONLY 4 YEARS OLD AND UNDER 75K MILES, HAVING THIS ISSUE THAT WOULD COST THOUSANDS OF DOLLARS TO FIX. IT'S NOT THE OWNERS FAULT BUT MANUFACTURER'S FAULT OR ISSUE. THEY NEED TO OWN UP ON THIS PROBLEM BEFORE SOME GETS KILLED ON THE FREEWAY. WHEN IS FORD GOING TO STEP ON THIS? HOW ABO

FOR OVER A YEAR NOW MY CAR HAS RANDOMLY STOPPED GOING INTO REVERSE, SHUTTERING WHILE TRYING TO SHIFT, HARD SHIFTING (OR SLAMMING INTO GEAR), LURCHING AND OR JUMPING FORWARD (OR BACKWARDS), SLIPPING OUT OF GEAR, FAILING TO ENGAGE IN A GEAR, AND ALSO HAS SLIPPED OUT OF GEAR WHILE ON THE HIGHWAY/ FREEWAY AND ALMOST CAUSED AN ACCIDENT. MY CAR HAS 82,000 MILES ON IT AND IS STILL UNDER WARRANTY BUT FORD REFUSES TO SAY ANYTHING IS WRONG. THEY DID REPLACE A SHIFT FORK, BUT THEY CLAIM THAT THERE IS NOTHING WRONG WITH MY CAR. I GET THE TRANSMISSION FAULT LIGHT AND RANDOMLY A MESSAGE ABOUT THE TRANSMISSION OVERHEATING WILL POP UP AND IT TELLS ME TO PULL OVER SAFELY AND WAIT 5 MINUTES. I AM BEING CHARGED (BASICALLY TAXED) $500 A MONTH TO HAVE A CAR THAT I CANT TRUST TO TAKE ME ANYWHERE AND I REFUSE TO TAKE MY NIECE AND NEPHEW IN IT BECAUSE IT IS SO DANGEROUS TO OPERATE WHEN EVERY TIME I GET IN IT- IT DOES THESE ABOVE THINGS. I REALLY WISH THAT FORD WOULD STEP UP AND DO THE RIGHT THING BECAUSE MINE IS NOT AN ISOLATED INCIDENT. BUT THIS DISABLED COMBAT VETERAN DOESN'T SEE FORD DOING ANYTHING BUT COUNTING ALL MY MONEY THEY KEEP TAKING.

I NOTICED THAT MY CAR WAS SHUTTERING WHILE UP SHIFTING AT SLOW SPEEDS IN TRAFFIC DURING THE LAST WEEK. NOW THE TRANSMISSION FAULT LIGHT IS ON AND IT HAS DIFFICULTY SHIFTING INTO HIGH GEAR. I READ ONLINE THAT FORD EXTENDED IT'S WARRANTY ON THIS MODEL FOR THIS SPECIFIC PROBLEM BUT WHEN I CALLED THE SERVICE CENTER THEY TOLD ME THAT IT IS A SPECIFIC WARRANTY AND THEY I MIGHT NOT QUALIFY OR BE COVERD AND THAT HE WOULD HAVE TO LOOK AT THE VEHICLE. THE INTERNET IS FULL OF 2013 FORD FOCUS'S WITH THIS SPECIFIC PROBLEM. I NEED TO FIND OUT IF THIS QUALIFIES BECAUSE I NEED THIS CAR FOR WORK AND CANNOT AFFORD $2000 TO FIX A FAULTY FORD TRANSMISSION. I KNOW THAT THIS LETTER MAY BE PREMATURE BUT I'M WORRIED ABOUT TRANSPORTATION TO WORK AND LACK OF MONEY TO FIX THIS CAR WHICH IS FINANCED.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO HEMBORG FORD (1900 HAMNER AVE, NORCO, CA 92860) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT IT WOULD BE UP TO THE DEALER TO DETERMINE IF IT WAS A MANUFACTURER ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

WHEN LEAVING THE REST AREA I HAD SEVERE SHUTTERING AND CRUNCHING SOUNDS FROM THE TRANSMISSION. I LOST THE USE OF GEAR 2 AND GEAR 6. I HAD TO GO 200 MILES TO GET HOME WITH A TRANSMISSION THAT WOULD NOT GO INTO THE LAST GEAR. MY ENGINE WAS REVVING JUST TO GO 65MPH. THE NEXT DAY ON THE WAY TO THE DEALER I LOST GEAR 2 ON A LEFT TURN AND BARELY AVOIDED A COLLISION.

TAKATA RECALL

POWER STEERING ASSIST FAILURE INDICATED ON INSTRUMENT PANEL AND FULL LOSS OF ANY STEERING ASSIST. STEERING REQUIRES/REQUIRED LOTS OF MUSCLE TO MAINTAIN ANY FORM OF ACTIVE DRIVER INTENDED STEERING CHANGES. RESULTED IN NO INJURY, BUT VERY FRIGHTENING OCCURRENCE AT HIGHWAY SPEEDS. WILL TAKE VEHICLE TO DEALER IN THE MORNING, VEHICLE MILEAGE IS 90K. A QUICK INTERNET SEARCH SHOWS THIS IS A COMMON PROBLEM FOR 2013 FORD FOCUS, SO WHY NO RECALL?

BACKING OUT OF DRIVEWAY, STEERING BECAME VERY DIFFICULT, THE POWER STEERING DEFAULT LIGHT CAME ON. THIS HAS HAPPENED TWICE IN THE PAST. MY CAR HAS 80,000 MILES ON IT. I AM MORE THAN TICKED OFF BECAUSE THIS IS NOT THE ONLY PROBLEM I HAVE HAD WITH THIS CAR. LAST YEAR IT WAS MY TRANSMISSION COMPUTER THAT WENT OUT. THERE WAS A RECALL AND IT WAS REPAIRED, BUT I AM STILL HAVING PROBLEMS WITH THE TRANSMISSION PERFORMANCE. THEY SAY BUY AMERICAN MADE, BUT I WILL NEVER BUY ANOTHER FORD OF ANY KIND.

THE FUEL GAGE ON MY FORD FOCUS DOES NOT READ CORRECTLY. I'VE RAN OUT OF GAS MULTIPLE TIMES WHEN THE MILES TO E READ 40,72 AND EVEN 88. SINCE I'VE HAD THE CAR THE GAS LIGHT NEVER COMES ON BEFORE I RUN OUT OF GAS. I CALLED FORD AND WAS TOLD THAT I WOULD HAVE TO PAY A $90 FEE FOR THEM JUST TO ACCESS WHAT WAS WRONG WITH MY CAR. I'VE SEEN MULTIPLE POSTS FROM OTHER PEOPLE EXPERIENCING THE SAME ISSUE. IT DEFINITELY SHOULD BE ADDED TO THE RECALL LIST. THIS PROBLEM ALONE HAS CAUSED ME TO CONSTANTLY USE ROAD SIDE ASSISTANCE DUE TO RANDOMLY RUNNING OUT OF FUEL IN AREAS I WAS UNFAMILIAR WITH, WHICH COULD DEFINITELY BE A DANGEROUS SITUATION. I'M NOW AFRAID TO DRIVE AT NIGHT ALONE BECAUSE I'M NOT SURE IF I'LL MAKE IT TO MY DESTINATION WITHOUT RUNNING OUT OF GAS.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WOULD HAVE TO ADD FUEL TO THE VEHICLE IN ORDER TO REGAIN POWER. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VEHICLE'S PURGE SOLENOID FAILED AND CAUSED THE FUEL TANK TO COLLAPSE, WHICH INFORMED THE VEHICLE THAT THERE WAS NO FUEL. THE FAILURE THEN CAUSED THE VEHICLE TO STALL. THE CONTACT WAS INFORMED THAT THE PURGE VALVE SOLENOID, FUEL TANK, AND FUEL PUMP NEEDED THE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. *LN CONSUMER STATED FUEL GAUGE SHOWED 1/4 TO 1/8 IN TANK. COMPUTER REFLECTED 50 TO 70 MILES BEFORE FUEL NEEDED. FUEL LIGHT NEVER CAME ON. NORMAL DRIVING AND ALL OF A SUDDEN WOULD SHUT DOWN, OUT OF FUEL, RAN OUT OF GAS 3 TIMES. UPDATED 8/22/18*JB

COUPLE WEEKS AGO I GOT INTO MY CAR TO COME TO WORK AND I COULD NOT TURN THE WHEEL. SO I LOOKED DOWN AND I SAW "STEERING ASSIST FAULT - SERVICE REQUESTED". UNTIL THIS DAY MY FIANCE AND I HAVE ADJUSTED OUR SCHEDULES TEMPORARILY SO THAT HE CAN DRIVE ME TO WORK. I DON'T HAVE THE STRENGTH TO EVEN TURN THE WHEEL.

I DROVE MY CAR TO PICK MY GRANDSON UP CAME PARKED CAR WENT TO GET BACK IN IT TO LEAVE STEERING ASSIST FAILURE FLASHED ON AND I HAD A HARD TIME STEERING IT AT THE FORD DEALERSHIP SAID THE STEERING IS ALL MESSED UP AND IT'S GOING TO COST OVER 2000 TO FIX.IVE HAD THIS CAR FOR 4 MONTHS AND THIS MAKES THE SECOND TIME IT'S BEEN IN THE GARAGE. FIRST TIME THE KEY FELL APART. NOW THE STEERING IS GONE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION SLIPPED AND SKIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTONATION FORD WOLFCHASE, 7625 STAGE RD, MEMPHIS, TN 38133) WHERE IT WAS DIAGNOSED THAT THE DIGITAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ON SEPTEMBER 30, 2017, WHILE DRIVING 25 MPH, THE TRANSMISSION SLIPPED GEARS AND THE VEHICLE ACCELERATED AND CRASHED INTO THE MEDIAN. THE VEHICLE WAS TOWED TO A TOW YARD. THE OCCUPANT SUSTAINED CUT AND BRUISES TO THE ARMS, AN ANKLE SPRAIN, AND BACK PAIN. MEDICAL ATTENTION WAS RECEIVED. THE TWO AIR BAGS DEPLOYED ON THE DRIVER'S SIDE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,000.

POWER STEERING ASSIST FAILURE INDICATED ON INSTRUMENT PANEL AND FULL LOSS OF ANY STEERING ASSIST. STEERING REQUIRES/REQUIRED LOTS OF MUSCLE TO MAINTAIN ANY FORM OF ACTIVE DRIVER INTENDED STEERING CHANGES. IT MAY FAIL AT HIGHWAY SPEEDS OF 70 OR ON VEHICLE STARTUP. FORTUNATELY, WE WERE ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND FIND A SAFE PLACE TO STOP AND FORTUNATELY RESET THE POWER ASSIST WITHOUT ANYONE BEING INJURED OR KILLED. RESTARTING VEHICLE RESET THE PS ASSIST MODULE FOR A FEW MONTHS BUT THE SYSTEM IS NOW FULLY NONWORKING. THE STEERING GOES OUT WHENEVER IT DESIRES. THE VEHICLE IS CURRENTLY IN THE SHOP WITH A POSSIBLE RACK-AND-PINION REPLACEMENT OR A STEERING COLUMN REPLACEMENT ONCE THE PROBLEM IS FULLY DIAGNOSED. THIS WILL ALSO REQUIRE A VEHICLE ALIGNMENT AND POSSIBLE COMPUTER RESET AND RE-FLASH ACCORDING TO THE SHOP. COST WILL BE AT LEAST $2500. THANKS FORD FOR DOING THE RIGHT THING FOR YOUR CORPORATE STRUCTURE AND OFFLOADING YOUR RESPONSIBILITY AND COST FOR YOUR POOR ENGINEERING AND DESIGN TO THE VEHICLE OWNER. POOR ENGINEERING AND LACK OF WILLINGNESS TO FIX A PROBLEM IS SURE TO GAIN YOU A LOYAL FOLLOWING. I AM ALMOST ASHAMED TO SAY I AM FROM THE DETROIT AREA AND HAVE BEEN A PROPONENT OF BUYING FROM THE BIG THREE. I WILL UPLOAD THE REPAIR RECEIPT ONCE THE REPAIR ACTION IS COMPLETED.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. EVER SINCE THE VEHICLE WAS INITIALLY PURCHASED, THERE WAS A SAFETY CONCERN WITH THE CLUTCH. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY SHUTTERED AND AFFECTED THE CONDITION OF THE VEHICLE. YEARS LATER, THE DEALER (PAT MILLIKEN FORD, 9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) REPAIRED THE VEHICLE PER AN UNKNOWN RECALL. MONTHS LATER, THE FAILURE RECURRED. IN ADDITION, AFTER COMPLETING AN UNKNOWN MANUFACTURER RECALL CONCERNING THE DOOR LOCKS, THE HORN, KEY FOB, AND ELECTRONIC LOCKS FAILED TO FUNCTION. THE CONTACT WAS NOT EXPERIENCING THE ELECTRICAL FAILURES PRIOR TO THE DEALER'S REPAIRS. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY CAUSED MULTIPLE ELECTRICAL FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE FAILURE PROGRESSED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (LANDMARK FORD, 2401 PRAIRIE CROSSING DR, SPRINGFIELD, IL 62711, (217) 862-5200) FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V495000 (ELECTRICAL SYSTEM) AND 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

VEHICLE CONSTANTLY HAD SHUTTERING DURING ACCELERATION. THE VEHICLE THEN BEGAN TO CATCH GEARS WHILE SHIFTING GEARS AND WOULDN'T SHIFT DOWN. WHILE COASTING THE VEHICLE WOULD REMAIN AT THE SAME RPM'S AND WOULDN'T SHIFT DOWN.

FOCUS ENGINE WOULD SHUT OFF WHILE RUNNING OR AT THE STOP LIGHT/SIGN, FUEL SAYS 50+ BEFORE EMPTY BUT IN ALREADY OUT OF GAS. FOCUS SOMETIMES WOULD NOT TURN ON WHEN IT SUDDENLY SHUTS OFF. ALSO WOULD EXPERIENCE LOSE OF POWER OR BAD ACCELERATION. CHECK ENGINE LIGHT COMES ON DUE TO THIS ISSUE OF FUEL RAIL SENSOR SIGNAL. I CHECKED ONLINE FOR OTHER ISSUES REGARDING FORD FOCUS AND WHAT I FOUND WAS QUITE VERY INTERESTING. AND I ALSO CONTACTED FORD ABOUT THIS BUT THEY DIDN'T GIVE ME ANY ANSWER ABOUT THIS ISSUE. ONLY TOLD ME SORRY, I CAN UNDERSTAND YOUR FRUSTRATION, I CAN HELP YOU GET A ROADSIDE ASSISTANCE. I TOLD HIM I AM LOOKING FOR A LONG TIME SOLUTION AND NOT ONE DAY SOLUTION FOR THE PROBLEM. FORD KNOWS THEY HAVE A PROBLEM BUT WOULD NOT ACKNOWLEDGE IT. THIS ISSUE IS A MANUFACTURER'S (FORD) ISSUE AND NOT BY CONSUMERS. THIS HAS TO BE ADDRESS AND FIXED AS SOON AS POSSIBLE BEFORE SOMETHING BAD HAPPEN WHILE MOTORIST ARE DRIVING THIS CAR IN THE MIDDLE OF THE HIGHWAY AND THE ENGINE SUDDENLY SHUTS OFF! LET'S NOT WAIT FOR THAT TO HAPPEN. I INCLUDE SOME LINKS FOR YOU TO LOOK AT, THESE ARE MOTORIST WHO HAVE ISSUES WITH FORD FOCUS. HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2013/FUEL_SYSTEM/FUEL_PROPULSION_SYSTEM.SHTML HTTP://WW2.JUSTANSWER.COM/UPLOADS/AP/APJP02/2015-06-28_202609_1.PDF THIS ENGINE SHUTTING OFF, CHECK ENGINE LIGHT COMING ON, FUEL SENSOR FAILED HAS BEEN GOING ON FOR THE LAST 4 MONTHS NOW. THIS IS A SERIOUS ISSUE. PLEASE NHTSA, DO SOMETHING BEFORE SOMEONE GETS KILLED!

WHILE DRIVING AND PRESSING THE GAS THE CAR WILL DO A LOT OF JERKING THIS CONTINUES TO HAPPEN WHENEVER I PRESS ON THE GAS TO GO FASTER(SPEED LIMIT). IT DOESN'T PICK UP THE SPEED LIKE IT SHOULD AND THIS BEEN HAPPENING FOR AT LEAST A COUPLE OF MONTHS. THIS IS DRIVING IN THE CITY AND HIGHWAYS.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TALLAHASSEE FORD IN TALLAHASSEE, FL) WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE AND AIR MASS SENSOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 25 MPH TO THE DEALER FOR AN OIL CHANGE, THE POWER STEERING FAILED AND WENT INTO MANUAL MODE. THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CAUSEWAY FORD LINCOLN, 375 NJ-72, MANAHAWKIN, NJ, 08050) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. DUE TO THE COST, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-13195872. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT COVERED UNDER WARRANTY AND THAT THEY WOULD COVER HALF OF THE COST. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. *LN UPDATED 7/23/18*JB

THIS CAR EXCELARATED ON MY WIFE JUMPED A CURB AND SHE ENDED UP ON A STEEP EMBANKMENT IN A PILE OF LANDSCAPING ROCKS.KNOCKED A HOLE IN OILPAN AND DAMAGED AIRCONDITIONER AND COMPRESSOR.IT ALSO JUMPS OUT OF GEAR GOING DOWN THE HIGHWAY.HAPPENED 2 TIMES THE VEHICLE WASON THE HIGHWAY AND JUMPED OUT OF GEAR,YOU HAVE TO COME TO A COMPLEETE STOP TURN ENGINE OFF RESTART AND PUT IT BACK IN GEAR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME INOPERABLE AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BOLTON FORD (1500 E COLLEGE STREET, LAKE CHARLES, LA 70607) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

THE POWER STEERING LOCKED UP WHILE MOVING AND WILL NOT TURN AT ALL.. THIS IS VERY DANGEROUS AS IT IS LOCKED IN A STRAIGHT FORWARD POSITION.. CITY STREET GOING THRU LIGHT

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A POWER SHIFT DUAL CLUTCH AUTOMATIC TRANSMISSION, WHICH ALLOWED THE COMPUTER TO SHIFT THE TRANSMISSION. THE CONTACT NOTICED THAT THE VEHICLE WOULD HESITATE AND SHUTTER WHENEVER HE ATTEMPTED TO ACCELERATE TO HIGHWAY SPEEDS. WHILE DRIVING APPROXIMATELY 62 MPH, THE VEHICLE SUDDENLY FAILED TO DRIVE FORWARD. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE FAILED TO ACCELERATE FORWARD. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO THE COCCIA FORD LINCOLN DEALER (577 E MAIN ST. LILKES-BARRE, PA 18702; 570-823-8888). THE DEALER STATED THAT THE CLUTCH, TCM, AND SHIELDS FAILING WAS A COMMON ISSUE WITH THE VEHICLE; HOWEVER, THERE WAS NO REPAIR JUST REPLACEMENTS OF PARTS. THE VEHICLE WAS REPAIRED APPROXIMATELY FIVE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 69,573. UPDATED 10/2/2017*JS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 86,850.

2013 FORD FOCUS AUDIO SYSTEM DOES NOT FUNCTION PROPERLY. CRACKS AND POP AT EXTREME VOLUMES EVEN WHEN SYSTEM VOLUME IS FULLY TURNED DOWN AND/OR OFF. ISSUE OCCURS EVEN PRIOR TO VEHICLE BEING STARTED, DOESN'T MATTER IF CAR IS RUNNING, DRIVING, AT A STOP, IN PARK, ETC. HAPPENS ALL THE TIME. EXTREMELY DANGEROUS SITUATION FOR DRIVER AS THE SOUND IS A SIMILAR VOLUME TO SOMEONE SETTING OFF FIREWORKS IN THE CAR. THIS WILL CAUSE ACCIDENTS FOR DRIVERS IF IT IS NOT CORRECTED. FORD CLAIMS THIS IS NOT A WIDESPREAD ISSUE BUT A SIMPLE GOOGLE SEARCH OF "FORD FOCUS AUDIO ISSUES" BRINGS UP MANY RESULTS PROVING OTHERWISE. NEEDS TO BE A RECALL. HAPPENS EVERY TIME I DRIVE THE CAR, BEGAN ABOUT 3 MONTHS AGO AND HAS ONLY CONTINUED TO GET WORSE AND HAPPEN MORE OFTEN. AUDIO SYSTEM IS NOT OLD ENOUGH TO WHERE I SHOULD BE REQUIRED TO REPLACE. UNDER NORMAL CIRCUMSTANCES AN AUDIO SYSTEM SHOULD LAST AS LONG AS THE LIFE OF THE CAR, NOT FOUR YEARS. RIDICULOUS AND DANGEROUS, PLEASE CORRECT.

POWER STEERING FAILED WHILE DRIVING ON THE HIGHWAY. VERY DIFFICULT TO STEER VEHICLE. TOOK TO DEALERSHIP AND THEY REPORTED FAILED EPAS. APPEARS TO BE A COMMON PROBLEM WITH FORD VEHICLES AND HAS BEEN RECALLED ON CERTAIN MODELS, BUT NOT THE FORD FOCUS.

I WAS DRIVING HOME ON THE I- 5 SAN DIEGO, CA AND MY CAR COMPLETELY LOST POWER. THE CHECK ENGINE LIGHT STARTED FLASHING. AFTER I TURNED THE CAR OFF FOR ABOUT FIVE MINUTES, I DROVE IT ONCE AGAIN AND IT SEEMED TO BE NORMAL AND THE CHECK ENGINE LIGHT WAS NO LONGER FLASHING. THEN, AFTER A WEEK IT HAPPENED AGAIN, THE CAR DIED ON THE HIGHWAY.