Page 21 of 43 · complaints 1,001–1,050 of 2,112

2013 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed Jun 2, 2018MA

I HAVE A 2013 FORD FOCUS SE THE FUSE IS OK BUT THE HORN DOES NOT WORK. IS THIS A SAFETY ISSUE. IS THIS COVERED UNDER MY WARRENTY?

Power Train
Filed Jun 2, 201865,000 milesNC

CAR IS BACK IN THE SHOP AGAIN FOR SHUDDER BAD AT TAKE OFF TURNING INTO TRAFFIC. FORD IS TELLING ME SHUDDER AND JERKING IS WITHIN NORMAL AND ACCEPTABLE RANGE. I DON'T KNOW HOW THIS SHUDDER IS ACCEPTABLE. I'VE HAD THE CLUTCHES REPLACED SEVERAL TIMES AND THE CAR IS SUPPOSE TO HAVE THE UPDATE CLUTCHES BUT HERE WE ARE AGAIN WITH ISSUES. THE CAR CLUNKED AND JERKED OUT OF GEAR GOING 65 DOWN THE INTERSTATE AT ONE POINT AND WOULDN'T DO ANYTHING LUCKILY NO ONE WAS BEHIND ME AND I WAS ABLE TO COME TO A STOP OFF THE ROAD AND GET A TOW. THIS CAR HAS HAD WAY TOO MANY TRANSMISSION ISSUES AND MAKES ME SCARED TO DRIVE YET I'M STILL MAKING PAYMENTS ON THIS CAR BECAUSE I CAN'T GET OUT OF LOAN DO TO THE RESALE VALUE DROPPING DUE TO THIS TRANSMISSION. THIS CAR DOES NOT FEEL SAFE AND UNDER NO CIRCUMSTANCES SHOULD THE SHUDDER, JERKING, AND DELAYED REACTIONS BE CONSIDERED NORMAL AND SAFE.

Engine
Filed May 28, 201847,600 milesPR

AUTO STOP WORKING AND SUDENLY SHIFT OFF UN HIGHWAYS WITH UNKNOWN RASONS OR CAUSE. THIS IS EXPRIENCE AT LEASE 2 OR 3 TIMES DAILY. SEVERAL WARNING LIGHTS COMES ON. THEN YOU NEED TO STOP AND RESTART. THIS IS DANGEROUS WHEN IT HAPPENS IN HIGHWAYS.

Fuel/Propulsion System
Filed May 28, 2018165,000 milesVA

THE CAR IS STALLING AND HAS A ROUGH IDLE. WITHIN 2 WEEKS MY CAR STALLED AND THEN SHUT DOWN WHILE DRIVING 55 MPH ON THE HIGHWAY AND WOULD NOT RESTART OR STAY ON ONCE I GOT IT PULLED OVER TO SIDE OF THE ROAD. I WAS LUCKY THAT THERE WAS NO ONE DIRECTLY BEHIND ME ON THE ROAD OTHERWISE IT WOULD HAVE BEEN A REALLY BAD DISASTER. GAS MILEAGE SAID I HAD OVER 100 MILES TO EMPTY. PAID TO GET IT TOWED TWICE AND WHEN TAKEN TO THE MECHANIC HE TURNED IT ON (AFTER 2 HOURS) AND THE CAR SHOWED EMPTY 0 MILES/FUEL. HE PUT A FEW DOLLARS IN GAS AND IT RAN JUST FINE. SINCE THEN I CANNOT TRUST THE FUEL READING OF MILEAGE. FORD DEALER SAYS THERE IS NO RECALL ON FUEL SYSTEM BUT THEY ARE HAPPY TO DO A DIAGNOSIS FOR OVER $100 AND THEN THEY CAN TELL ME WHATS WRONG WITH IT. NOT AN AFFORDABLE SOLUTION AT THIS TIME OTHER THAN TO PUT GAS IN IT AFTER I DRIVE EVERY 50 MILES. SOUTH BOSTON, VA

Unknown or Other
Filed May 24, 2018IL

I TRY TURNING ON MY CAR IT DOES NOT START. IT TURNS ON BUT DOESN'T FULLY POWER UP. I'VE HEARD MANY PEOPLE HAVE THIS PROBLEM WITH THIS CAR AS WELL

Steering
Filed May 24, 201815,000 milesGA

ELECTRONIC STEERING ASSIST WENT OUT ON FORD FOCUS MAKING IT ALMOST IMPOSSIBLE TO DRIVE. MY FOCUS IS A 2013 WITH ONLY 15000 MILES AND ONLY USED FOR 20 MILES TRANSPORTATION A DAY 5 DAYS A WEEK. INITIALLY WAS MOVING AND WAS ABLE TO PULL INTO A PARKING SPACE. IT HASN'T WORKED SINCE.

EngineFire
Filed May 21, 2018140,000 milesIL

I WAS DRIVING THE CAR STARTED ON FIRE 39MINS AFTER I STARTED THE VEHICLE . THE CAR WAS IN MOTION AND I HAD AN ENGINE FIRE

Electrical System
Filed May 19, 201879,450 milesMD

I BOUGHT THIS CAR BRAND NEW IN 2013. ON 5/16/2018 I WAS DRIVING DOWN THE ROAD DURING RUSH HOUR IN THE LEFT LANE OF TRAFFIC WHEN ALL OF A SUDDEN THE I GET A NOTIFICATION THAT SAYS "ENGINE FAULT SERVICE NOW". THEN THE ENGINE CUTS OFF IN THE MIDDLE OF A BUSY ROAD. THE PERSON BEHIND ME ALMOST SMASHED INTO ME BUT SWERVED AT THE LAST SECOND AND CUT A CAR OFF IN THE LANE NEXT TO ME. I TRIED TO TURN THE CAR OFF AND THEN ON, BUT IT WOULDN'T START. IT WAS SOOO DANGEROUS TO BE STUCK ON THE ROAD NOT ABLE TO DO ANYTHING. I HAD TO CALL THE POLICE TO SET UP FLARES BEHIND ME. I HAVE BEEN READING BLOGS AND I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO.

Electrical System
Filed May 17, 201832,000 milesAZ

THE CAR IS STALLING WHEN ACCELERATING WHICH SEEMS TO BE A COMMON COMPLAINT FROM THIS YEAR FOCUS OWNERS. I TOOK THE VEHICLE TO A TRANSMISSION SHOP BUT THEY TOO WERE UNABLE TO DIAGNOSE. SOME OF THE READING IS SHOWING THERE IS AN ELECTRICAL CONNECTION ISSUE WHICH IS CAUSING THIS.

Fuel/Propulsion System
Filed May 15, 2018TX

MY CAR SMELL LIKE GAS AND AFTER IPUT GAS IN THE CAR IM UNABLE TO START IT. MY FRONT DOOR ITS CLOSING AS IF THE LATCH HAS BROKEN, BUT IT LOOKS OK

Steering
Filed May 8, 201886,000 milesFL

DURING A RIGHT TURN, LOST POWER STEERING. DASH WARNING CITING ELECTRONIC POWER STEERING ASSIST FAILURE. ALMOST STRUCK CAR AT CROSS STREET WAITING AT LIGHT. THIS IS A KNOWN PROBLEM WITH RECALL ON PREVIOUS MODEL YEARS AND OTHER MODELS OF THE SAME YEAR. PER FORD DEALER, REQUIRES REPLACEMENT AT $1952 COST BECAUSE NOT COVERED UNDER RECALL.

Steering › Rack and Pinion
Filed May 1, 201880,000 milesPA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STATE COLLEGE FORD LINCOLN (3140 WEST COLLEGE AVE, STATE COLLEGE, PA 16801, (814) 238-5041) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Engine
Filed Apr 29, 2018116,000 milesWV

WHILE DRIVING AT SPEED THE CAR WILL SHUT OFF WITHOUT WARNING. THERE IS A RECALL FOR THE WIRING HARNESSES FOR OTHER FORD FOCUSES WITH THE SAME ISSUE BUT MINE IS NOT COVERED UNDER THAT RECALL. THE ENGINE SHUTTING OFF WHILE DRIVING HAS CAUSED ME TO ALMOST BE HIT SEVERAL TIMES AND IS A SAFETY CONCERN.

Steering
Filed Apr 24, 201841,000 milesOH

STEERING POWER ASSIST FAULT MESSAGE WILL COME UP AND STEERING WILL BECOME VERY HARD. HAPPENED WHILE BACKING FROM MY DRIVEWAY AND TURNING STEERING WHEEL FULLY TO THE RIGHT OR TO THE LEFT. DIAGNOSIS IS CALLING FOR A REPLACEMENT OF THE STEERING RACK WITH ABOUT $2500 FEE. UPON REQUEST, FORD DECIDED TO NOT PROVIDE ANY FINANCIAL HELP.

Steering
Filed Apr 18, 2018107,000 milesGA

ELECTRIC POWER STEERING RECALL. THE ELECTRIC POWER STEERING JUST RANDOMLY WENT OUT ON MY FOCUS. DROVE TO THE BUS STOP AND IT WAS WORKING FINE. GOT IN IT TO GO TO WORK AND THE STEERI G WHEEL WOULDN'T BUDGE. TOOK IT TO THE DEALERSHIP AND THE ENTIRE ELECTRIC POWERING HAS TO BE REPLACED. $1600!!! THERE WAS NO WARNING OR ANYTHING. I HAVE DONE RESEARCH AND READ THAT PEOPLE ARE DRIVING DOWN THE HIGHWAY AND THEIR ELECTRIC POWER STEERING JUST LOCKS UP WHILE THEY ARE GOING DOWN THE ROAD. THIS FORD FOCUS IS A SAFETY HAZARD AND I REGRET BUYING IT.

Steering
Filed Apr 7, 2018103,000 milesNC

ELECTRONIC STEERING SYSTEM WENT OUT, FORD RECALLED OTHER MODELS, LIKE FUSION FOR THE SAME PROBLEM, BUT NOT THE FOCUS. THIS IS A SAFETY ISSUE BECAUSE ONCE SYSTEM FAILS, CAR IS UNDRIVEABLE, AND CAN CRASH IF IT FAILS WHILE DRIVER IS ON THE ROAD. IT HAPPENED TO ME WHILE I WAS PULLING OUT FROM MY DRIVEWAY. WENT TO DEALERSHIP AND WAS TOLD ABOUT RECALL FOR ANOTHER MODELS, DUE TO THE SAME PROBLEM, BUT SINCE FOCUS DIDN'T GET RECALLED I HAD TO SHED 1700$ FOR REPAIRS.

Steering
Filed Apr 2, 201863,000 milesAZ

WHEN I STARTED MY CAR THE STEERING WHEEL WAS HARD TO TURN. I GOT A WARNING ON THE DASH THAT SAID STEERING ASSIST FAULT. THIS IS CRAZY! THE CAR ONLY HAS 63000 MILES ON IT. PLEASE HAVE FORD INCLUDE THESE FOCUS CARS IN THE SAFETY RECALL ALSO. THIS FAILURE WHILE DRIVING COULD KILL PEOPLE.

Engine
Filed Mar 29, 201867,000 milesMI

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE CONTACT COASTED TO A PARKING LOT AND WAITED APPROXIMATELY THREE HOURS BEFORE RESTARTING THE VEHICLE AT THAT TIME THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Fuel/Propulsion System
Filed Mar 28, 2018120,000 milesTX

VEHICLE STALLS WHILE DRIVING, RPMS DROP AND CAR LOSES POWER. CHECK ENGINE LIGHT, ERROR CODE SAYS CHECK GAS CAP (THERE ISN'T ONE). VACUUM EFFECT SO STRONG THAT IT IS DIFFICULT TO ADD GASOLINE TO VEHICLE. WILDLY VARYING GAS GAUGE READINGS.DEALER DIAGNOSTIC REVEALS FAILED PURGE VALVE HAS RESULTED IN COLLAPSED GAS TANK AND DAMAGED FUEL PUMP. MULTIPLE OCCASIONS VEHICLE STALLED WAS IN MOTION AND WHILE STOPPED.

Steering
Filed Mar 26, 201837,000 milesMI

MY FORD FOCUS ST 2013 SUDDENLY FAILED AND SHOWED THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". STEERING WHEEL GOT VERY HEAVY AND NOT POSSIBLE TO DRIVE THE CAR TO THE DEALER. THERE WERE NOT PREVIOUS WARNINGS, A NOISE OR FEELING OF IT WAS NOT WORKING CORRECTLY, IT JUST HAPPENED FROM NIGHT TO MORNING WHEN PARKED IN MY GARAGE. I M LOCATED IN MEXICO BUT THIS INFO MAY HELP AND I M WILLING TO HELP.

Power Train
Filed Mar 21, 201895,000 milesMI

WHILE TAKING OFF FROM STOP LIGHTS IN THE CAR SHIFTS FROM FIRST GEAR INTO SECOND GEAR I GET A BUNNY HOP VIBRATION OUT OF THE FRONT END OF MY CAR SERVICE AT THE FORD DEALER TELLS ME THAT THERE IS NOTHING WRONG WITH MY VEHICLE BUT YET MY VEHICLE KEEPS DOING THIS I WANT TO KNOW IF THERE MIGHT BE A RECALL ON THE TRANSMISSION OF THIS VEHICLE IT STATES THAT THERE IS NOT BUT I BELIEVE THAT THERE IS A PROBLEM WITH FORD'S TRANSMISSIONS ON SEVERAL DIFFERENT VEHICLES

Electrical System
Filed Mar 19, 2018143,358 milesCA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE'S POWER SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GALPIN FORD (15505 ROSCOE BLVD, VAN NUYS, CA 91343), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 143,358.

Power Train
Filed Mar 15, 201883,000 milesAL

WHEN THE CAR STARTS MOVING FROM A STOP, THE TRANSMISSION IS SLIPPING CAUSING A LOSS IN MOMENTUM. THIS HAPPENS IN THE FIRST TWO GEARS.

Service Brakes
Filed Mar 9, 2018TX

I'VE HAD THE CLUTCH AND TRANSMISSION CONTROL MODULE REPLACED TWICE. THE CAR STILL DOESN'T DRIVE PROPERLY. MY CAR LOCKS, AUXILIARY, AC NOBS NEED TWEAKING TO WORK. THE BRAKE LIGHTS CONSTANTLY GO OUT. WHEN I'M ON AN INCLINE THE BRAKE ALERT COMES ON. AND NOW THERE IS A POWER STEERING ISSUE. THE STEERING WHEEL IS COMPLETELY LOCKED UP AND I'M UNABLE TO DRIVE THE VEHICLE.

Electronic Stability Control (esc)
Filed Mar 8, 201867,000 milesTX

TAKATA RECALL- I'M HAVING A PROBLEM WITH MY STEERING. ONE AFTERNOON I STARTED TO CAR AND NOTICED THAT MY STEERING WHEEL WAS STUCK. AFTER A WHILE I TURNED THE CAR OFF AND LET IT SIT THEN STARTED IT AGAIN AND THE PROBLEM WAS GONE. THE NEXT DAY I ATTEMPTED TO DRIVE THE CAR AND COULDN'T BECAUSE THE STEERING WHEEL WAS HARD TO TURN. THE FORD DEALERSHIP IS TELLING ME TO PAY AN EXCESSIVE AMOUNT OF MONEY FOR THE ISSUE. I JUST WANT TO KNOW WHAT DO I NEED TO DO FROM HERE.

Power Train
Filed Mar 7, 2018115,600 milesAR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 115,600.

Electrical System
Filed Mar 5, 201865,000 milesCA

INSTURMENT CLUSTER STOPPED WORKING. NOTICED IT WHEN I STARTED UP THE CAR SEVERAL DAYS AGO

Power Train
Filed Feb 26, 201886,587 milesKY

CAR STARTED SHIFTING FUNNY SO I TOOK IT TO THE FORD DEALER THEY SAID SOMETHING ELECTRONIC ON THE TRANSMISSION NEEDED CHANGED SO THEY DID SOMETHING DID NOT CHARGE ME FOR ANYTHING BUT IT'S STILL SHIFTS DIFFERENTLY THEY SAID IT HAD TO GET USED TO THE WAY I WAS DRIVING ONE MONTH LATER MY STEERING UNIT WENT OUT I TOOK IT TO THE FORD DEALER THEY PUT IT ON THE MACHINE THE THE PERSON I TALK TO ON THE PHONE SAID IT NEEDED A WHOLE NEW STEERING COLUMN AND IT WAS $2,100 AND AT THAT TIME THEY WOULD READJUST THE MODULE ON THE STEERING FOR FREE I SAID NO I DID NOT HAVE $2,100 SO I HAD TO PAY THE $99 TO HAVE IT PUT ON THE MACHINE AND WHEN I GOT THE PAPERWORK IT SAID NOTHING ABOUT A STEERING COLUMN IT ONLY SAID I DECLINED MODULE PROGRAMMING AND THAT COST WAS $125 HAD I PAID THE 125 I WOULD NOT HAVE PAID THAT HAD TO PAY THE 99 DOLLARS BUT THERE IS NOTHING ON HERE ABOUT A STEERING COLUMN I DO KNOW THIS IS DIFFICULT FOR ME TO PROVE WHAT HE SAID TO ME BUT THERE IS NOTHING ON THIS PAPER SAYING ANYTHING ABOUT A STEERING COLUMN I DO FEEL THAT THIS WAS A GIMMICK ON THIS MODEL BECAUSE THEY HAVE HAD SO MANY PROBLEMS MY TRANSMISSION IS STILL SHIFTING FUNNY

Electrical System
Filed Feb 24, 201880,000 milesMO

WIPERS WILL NOT WORK WHEN RAINING. THEN THEY WILL COME ON ON THEIR OWN. THEN GO OFF AGAIN THEN COME ON AND NOT TURN OFF EVEN AFTER THEN ENGINE HAS BEEN SHUT OFF AND THE KEY REMOVED. THIS IS A MAJOR SAFETY HAZARD AND HAS BEEN REPORTED SEVERAL TIMES BY SEVERAL PEOPLE. 2012 WAS RECALLED FOR THIS VERY SAME THING

Electrical System
Filed Feb 20, 2018120,000 milesOH

DESIGN FAILURE IN ENGINE WIRING HARNESS THE WIRES WITH IN THE ENGINE WIRING HARNESS RUB TOGETHER WITH THE VIBRATION OF AN IGNITED ENGINE. AS FRICTION OCCURS BETWEEN THE INDIVIDUAL ENCASED WIRES, THE CASING WEARS DOWN, THE WIRES RISK BECOMING FUSED TOGETHER WITHIN THE HARNESS. THE CONSEQUENCES OF A FAULTY ENGINE WIRING HARNESS: 1.RPM READINGS DO NOT COINCIDE WITH THE MOTOR. THE VEHICLE STRUGGLES TO ACCELERATE FROM THE TRAFFIC LIGHT EVEN THOUGH THE CAR IDLES AT 2000 RPM. THEREFORE, THE TACHOMETER IS UNABLE TO READ THE ROTATION OF THE ENGINE'S CRANKSHAFT. 2.AS THE VEHICLE IN MOTION ENCOUNTERS AN INCLINE IT LOSES POWER AND IS UNABLE TO ACCELERATE ON ANY GRADE HILL, CAUSING THE ENGINE TO DUMP FUEL. IN SUCH INSTANCE ONE CAN WATCH THE FUEL GAUGE RECESS QUICKLY FROM FULL TO EMPTY. 3.WHETHER THE ENGINE IS TURNED ON OR OFF, THE TAIL LIGHT AND HORN WILL ALSO SHORT OUT, PRESENTING FAULTY CIRCUITS.

Power Train
Filed Feb 15, 201824,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. ADDITIONALLY, THE VEHICLE HESITATED, JERKED, AND SHOOK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COCONUT POINT FORD, 22400 S TAMIAMI TRL, ESTERO, FL 33928) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, CLUTCH, AND CONTROL MODULE NEEDED TO BE REPAIRED. ADDITIONALLY, A SOFTWARE REFLASH WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO THE LOCAL DEALER. THE CONTACT WAS INFORMED OF THE BUY BACK PROGRAM. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

Electrical System
Filed Feb 14, 2018AL

FORD FOCUS SHUTS OFF WHEN YOU PRESS THE BRAKES. IT CRANKS BACK UP FINE BUT WHENEVER YOU PULL OFF AND STOP OR TRY TO SLOW DOWN THE CAR WILL SHUT DOWN. IT IS HAPPENING CONSTANTLY NOW.

Electrical System
Filed Feb 13, 201886,000 milesMO

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING, AN ABNORMAL POPPING NOISE WAS COMING FROM THE RADIO. IN ADDITION, THE RADIO FAILED TO OPERATE AND THEN OPERATED INDEPENDENTLY. AFTER ATTEMPTING TO THE LOCK THE DOORS WHILE INSIDE THE VEHICLE, THE DOORS FAILED TO LOCK WHILE DRIVING. THE VEHICLE WAS TAKEN TO BLUE SPRINGS FORD (3200 NW SOUTH OUTER RD, BLUE SPRINGS, MO 64015), BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

Electrical System
Filed Feb 13, 201889,000 milesWI

DRIVING DOWN THE ROAD AT 35 WHEN A STEERING FAILURE WARNING POPPED UP ON THE SCREEN WE DROVE A SHORT DISTANCE TO A GAS STATION BY THEN THE POWER STEERING WAS COMPLETELY GONE. WE DID LEAVE THE GAS STATION JUST TRYING TO LIMP IT HOME NOT FAR OUT OF THE GAS STATION THE STEERING COMPLETELY LOCKS UP. HAD IT TOWED TO THE CLOSEST FORD DEALER. $1900 TO HAVE THE STEERING MODULE REPLACED. I HAD JUST HAD THE CAR IN A MONTH AGO BECAUSE THE TRANSMISSION FAILED. THAT WAS ON RECALL SO NO COST. I'LL TELL YA I FEEL PUNCHED IN THE STOMACH AND CANT BELIEVE FORD DOES NOT TAKE RESPONSIBILITY FOR ALL THEIR FAULTY PARTS. LAUNCHING A COMPLAINT WITH FORD. NEW RICHMOND, WI BOUGHT USED IN 10/17 FORD FOCUS 2013 86000MILES

Steering
Filed Feb 7, 201860,000 milesPA

STEERING QUIT COMPLETELY. VERY VERY DIFFICULT TO STEER WHILE DRIVING 35 MPH. ALMOST HIT A TELEPHONE POLE.

Vehicle Speed Control
Filed Feb 6, 201870,000 milesMS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING AT UNDISCLOSED SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY AND THE PASSENGER SIDE MOTOR MOUNT WAS REPLACED SEVERAL MONTHS AGO, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BUTCH OSTALET FORD LINCOLN (9274 US 49, GULFPORT, MS 39503, (228) 863-5525) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS SLIPPING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE WARRANTY PERIOD HAD EXPIRED AND NO ADDITIONAL ASSISTANCE WOULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Engine
Filed Jan 23, 2018114,707 milesAZ

WHILE TRAVELING ON A SURFACE STREET, AT APPROXIMATELY 50 MPH THE ENGINE DECELERATED VERY QUICKLY. THE DASH INSTRUMENTATION SHOWED "ENGINE FAULT SERVICE NOW!" THE ENGINE WAS SPUTTERING AND SHAKING AS I ATTEMPTED TO ACCELERATE TO GET OVER TO THE SHOULDER. I DID GET OVER SAFELY. MY WIFE AND I WERE VERY BADLY SHAKEN. AFTER ABOUT 5 MINUTES I REGAINED MY COMPOSURE ENOUGH TO TRY TO RESTART THE CAR. IT TOOK ABOUT 3 TRIES TO RESTART. THE INSTRUMENTS WERE BACK TO NORMAL EXCEPT THE CHECK ENGINE LIGHT WAS ON. I DROVE HOME WITHOUT INCIDENT AND TURNED THE CAR OFF. A HALF HOUR LATER I TRIED TO START THE CAR AND IT DID IT AGAIN. THE CAR HAS BEEN TOWED TO A REPAIR SHOP. MY WIFE IS NOW AFRAID TO DRIVE THIS CAR. WE LIVE IN ARIZONA. THE SPEED LIMIT IS 65 MPH. THE AVERAGE SPEED OF CARS ON THE HIGHWAY IS 75 MPH JUST TO KEEP UP WITH THE FLOW OF TRAFFIC. NOT IF, BUT WHEN THIS HAPPENS TO A DRIVER TRAVELLING AT 65 TO 70 MPH THERE WILL BE COSTLY REPERCUSSIONS AND HOPEFULLY NO LOSS OF LIFE, BUT LIFE CHANGING INJURIES. THIS CAR IS A DEATH TRAP. I ALSO HAVE FILED A CLAIM IN THE ONGOING FORD TRANSMISSION SETTLEMENT, VARGAS V. FORD MOTOR CO., CASE. NO. 2:12-CV-08388-AB-FFM. I AM SURE THAT YOU ARE AWARE OF THIS CASE. THIS CAR NEEDS TO BE TAKEN OFF OUR STREETS AND HIGHWAYS. I KNOW YOU WILL DO YOUR DUE DILIGENCE AND PLEASE, SOONER RATHER THAN LATER. I WILL HAVE DOCUMENTATION WHEN MY CAR HAS BEEN REPAIRED, SO FEEL FREE TO CONTACT ME. WHEN

Electrical System
Filed Jan 18, 201850,000 milesIL

RIGHT NOW, FORD IS REBUILDING THE HYBRID TRANSITION FOR MY 2013 FORD FOCUS FOR AT LEAST THE 4TH OR 5TH TIME. THERE HAVE BEEN SO MANY PROBLEMS WITH THIS MODEL, SO MANY COMPLETE SHUT DOWNS (SOMETIMES AS I AM GETTING ON THE HIGHWAY) AND SO MANY SERVICE APPOINTMENTS THAT IT'S ASTONISHING THERE ARE NO OFFICIAL RECALLS ON THE BOOKS. I WOULD ABSOLUTELY NEVER CONSIDER BUYING ANOTHER FORD UNTIL THEY MAKE THIS SITUATION RIGHT.

Service Brakes
Filed Jan 18, 2018VA

I PURCHASE A 2013 FORD FOCUS JULY OF 2013. ABOUT 3 MONTHS AFTER I PURCHASED THE CAR, IT STARTED TO JERK AS I WOULD PRESS THE GAS TO ACCELERATE THE AUTO. I'VE TAKEN IT INTO THE DEALERSHIP ABOUT 6 TIMES SINCE. THEY'VE RESET THE SYSTEM AND ABOUT A MONTH LATER, THE CARD WOULD JERK AGAIN. THIS PAST SUMMER, IN A PARKING LOT OF A SHOPPING CENTER MY CAR WOULDN'T TURN ON. I HAD TO CALL A TOWING COMPANY AND TAKE IT INTO THE DEALERSHIP AGAIN TO HAVE CHECKED OUT. THEY SAID IT WAS DUE TO THE CLUTCH, IT NEEDED TO BE REPLACED. IT WAS REPLACED AND THE JERKING CONTINUED TO THE POINT I WAS SO USED TO IT, I FORGOT ABOUT IT. A FEW NIGHTS AGO I HAD THE MOST TERRIFYING SITUATIONS WHILE DRIVING. AS I WAS DRIVING, I'D PRESS THE BRAKE TO STOP AT THE RED LIGHT AND THE CAR KEPT WANTING TO ACCELERATE, MAKING THE SYSTEM GO CRAZY AND THE CAR DIEING. I WAS ABLE TO TURN THE CAR BACK ON BUT IT DIED AGAIN. THE DEALERSHIP NOW SAYS ITS THE CLUTCH AND SOMETHING ON THE TRANSMISSION THAT NEEDS TO BE REPLACED. NOW, I GET A CALL SAYING THEY CANNOT REPLACE THE CLUTCH UNTIL I REPLACE THE RELEASE BARING, WHICH I HAVE TO PAY OUT OF POCKET. MY LIFE WAS IN DANGER AND I COULD HAVE EASILY CRASHED INTO ANOTHER CAR. I AM SO FURIOUS WITH FORD AND WILL NEVER PURCHASE ANOTHER CAR FROM THEM. I DON'T UNDERSTAND HOW I HAVE TO PAY OUT OF POCKET FOR A PART THAT IS ON RECALL TO BE REPLACED. VERY UPSET!

Power Train
Filed Jan 13, 201844,210 milesCO

TRANSMISSION FAILURE. CAR WAS STOPPED IN A PARKING LOT AND HILL ASSIST LIGHT CAME ON, WARNING ON INFO CENTER SCREEN SAYING HILL ASSIST UNAVAILABLE. WHEN TRYING TO MOVE FORWARD CAR REVED LIKE IT WAS IN NEUTRAL, INFO CENTER SHOWING "D". MOVED SHIFT LEVER TO PARK, NO CHANGE ON INFO SCREEN, REVERSE AND DRIVE NO CHANGE. SHUT OFF CAR AND CAR WOULD NOT START LIKE IT WAS IN GEAR. PLACED LEVER IN PARK AND REMOVED FOOT FROM BRAKE AND CAR STARTED ROLLING. MOVED CAR TO PARKING SPOT WITH LEVER IN PARK AND INFO SCREEN SHOWING DRIVE. ONLY PARKING BRAKE KEPT CAR FROM MOVING.

Visibility/Wiper
Filed Jan 5, 20187 milesKS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 74 MPH, THE WINDSHIELD WIPER DISPENSERS MALFUNCTIONED. THE CONTACT STATED THAT THE WINDSHIELD WIPER DISPENSERS WOULD NOT DISPENSE THE WINDSHIELD WIPER FLUID TO CLEAR THE DEBRIS FROM THE WINDSHIELD. THE CONTACT STATED THAT THIS OCCURRED ONLY IN COLD TEMPERATURES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7.

Power Train
Filed Jan 4, 201850,000 milesMO

UPON TAKE OFF MY CAR HAS SHUDDERING, JERKING, AND FAILURE OF THE TRANSMISSION TO ENGAGE AT TIMES. MY CAR HAS BEEN TO MY LOCAL FORD DEALERSHIP AND NOTHING HAS BEEN DONE. MY TRANSMISSION FAULT LIGHT IS NOW OWN, AND THE SHUDDERING, JERKING, AND SLOW TRANSMISSION ENGAGEMENT IS WORSE. MY TRANSMISSION NEEDS TO BE REPLACED!

Power Train
Filed Jan 3, 2018IL

WHEN THE CAR SHIFTS TO FIRST GEAR THE CAR SHUDDERS, SHAKES AND JERKS AFTER CAR MOVES FROM A STATIONARY POSITION. IT HAS STOPPED WHILE PARKED WITHOUT WARNING. THE CHECK ENGINE LIGHT IS ON ALL THE TIME. HAVE TAKEN TO LOCAL FORD DEALERSHIP TO BE FIXED. SAME DAY HAD TO RETURN CAR BECAUSE IT STOPPED AGAIN. SENSOR DEALING WITH TRANSMISSION WAS CHECKED AND REPLACED. STILL SAME ISSUES KEEP HAPPENING.

Power Train
Filed Dec 31, 20171,000 milesNC

THE TRANSMISSION HAS BEEN REPAIRED TIME AND TIME WITH NO FIX. THE RECALL FIX WAS A FAILURE AS WELL. TOOK THE TRANSMISSION IN FOR REPAIR THEY STATED THAT WAS NORMAL FOR THAT TRANSMISSION. SOMETIMES IT JETS OFF THEN OTHER TIMES IT WILL NOT GO. FORD SHOULD HAVE REPLACED MY CAR OR THAT TRANSMISSION AWHILE AGO. THE CAR IS CURRENTLY GETTING WORSE.

Power Train
Filed Dec 29, 201751,000 milesFL

(1) GOOGLE FORD TRANSMISSION SETTLEMENT. INCREDIBLY DANGEROUS PROBLEM WITH DESIGN. THAT'S THE BIGGEST PROBLEM AND ALTHOUGH I TOOK IT IN TO THE DEALER AND THEY "FIXED" IT I HAVE NO FAITH. (2) I HAD TO HAVE IT TOWED TO A DEALER THIS MORNING FOR ELECTRONIC POWER ASSIST FAILURE. LOST STEERING WHILE DRIVING. GOOGLED THAT AND FOUND OUT ABOUT THE MASSIVE PROBLEMS WITH THIS ISSUE. CONTACTED FORD AND THEY SAID VIN DOESN'T SHOW IT AS A RECALL. I'M ABSOLUTELY DISGUSTED WITH THE LEVEL OF DECEIT BY FORD.

Steering
Filed Dec 28, 201739,000 milesNY

MY POWER STEERING ASSIST MODULE WAS FAILING INTERMITTENTLY THROUGH OCTOBER/NOVEMBER 2016. FINALLY IN DECEMBER 2016 IT DECIDED TO FAIL COMPLETELY. LUCKILY I WASN'T ON THE ROAD, IT FAILED AFTER PARKING THE CAR AND HAS BEEN UNDRIVABLE EVER SINCE. I CAN START IT, ROLL IT FORWARDS AND BACK IN A STRAIGHT LINE, BUT THE STEERING IS LOCKED AND WON'T BUDGE. I HAVE A LITTLE OVER 39000 MILES ON IT AND IS JUST OUT OF WARRANTY BECAUSE OF THAT.

Power Train
Filed Dec 27, 2017119,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED GEARS AND THE VEHICLE ACCELERATED. THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO APPLY THE BRAKES IN ORDER TO REDUCE THE SPEED OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TINPUSHER, LLC (801 S STATE ST UNIT 10 11, BUNNELL, FL 32110) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

Steering
Filed Dec 18, 201769,800 milesMI

WHILE PULLING OUT OF MY GARAGE I RECEIVED A "STEERING ASSIST FAULT" NOTIFICATION ON MY DASHBOARD. I HAD TO MISS ANOTHER DAY OF WORK FOR THIS ISSUE. I SAY ANOTHER BECAUSE I HAVE HAD MY VEHICLE IN THE SHOP OVER 20 TIMES FOR OTHERS ISSUES ON TOP OF THIS. I PURCHASED MY FOCUS IN 2013 BRAND NEW AND 4 YEARS LATER MY STEERING GEAR NEEDS TO BE REPLACED? SINCE I'M AT 70,000 MILES I'M WELL PAST ANY COVERAGE AND THEY WANT ME TO SHELL OUT 1600 DOLLARS TO REPLACE IT. I'VE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE DRIVING OFF THE LOT (TRANSMISSION, CLUTCH, SEAL LEAKS) AND THIS IS JUST ANOTHER NOTCH ON MY FORD VEHICLE OWNER BELT!! NOT HAPPY AT ALL WITH THIS PURCHASE AND WILL NEVER PURCHASE A FORD VEHICLE AGAIN!

Power Train
Filed Dec 18, 201771,000 milesAZ

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE WOULD NOT ACCELERATE BEYOND 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSORS INSIDE THE TRANSMISSION WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed Dec 15, 201778,951 milesFL

RECEIVED A "STEERING ASSISTANCE FAULT" WARNING LIGHT ON THE DASH DISPLAY AFTER STARTING THE VEHICLE WHICH RESULTED IN NOT BEING ABLE TO TURN THE STEERING WHEEL WITHOUT EXTREME EFFORT.. AFTER TURNING OFF THE CAR, IT RESET AND BEGAN FUNCTIONING. APPROXIMATELY A WEEK LATER IT HAPPENED ONCE MORE AFTER STARTING THE CAR, AND ONCE AGAIN IT RESET AND WAS DRIVABLE. THIS IS A VERY SERIOUS CONDITION AND POSSIBLY DEADLY IF NOT CORRECTED. I DID RESEARCH AND FOUND THAT THERE ARE MANY, MANY INSTANCES OF THE SAME ISSUE WITH OTHER FORD PRODUCTS SUCH AS FUSIONS, EXPLORERS, LINCOLNS AND MANY OTHERS THAT DID HAVE A RECALL. WHY HAS THE FOCUS NOT BEEN RECALLED WITH THE SAME ISSUE. THIS SHOULD BE INVESTIGATED AND EXPEDITED TO MAKE THE FORD MOTOR COMPANY RESPONSIBLE FOR ANY REPAIRS AT THEIR COST AND A RECALL SHOULD BE ISSUED TO SAVE LIVES.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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