Page 20 of 43 · complaints 951–1,000 of 2,112

2013 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Aug 20, 201828,558 milesWA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUTTERED WHILE ACCELERATING. ADDITIONALLY, WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE CONTINUED TO RUN AND FAILED TO SHUT OFF. IN ADDITION, THE GEAR SHIFTER FAILED TO MOVE OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TITUS-WILL FORD, 3606 S SPRAGUE AVE, TACOMA, WA 98409, 888-600-9734), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 28,558. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Unknown or Other
Filed Aug 20, 201872,000 milesNV

DRIVING TO WORK MY DOOR (DRIVER) SUDDENLY FLEW OPEN WHILE I WAS TURNING ONTO HARRISON DR. CORNER OF PATRICK AND COULD HAVE CAUSED AN ACCIDENT THROUGH THE SUDDENNESS. I REMEMBER FEELING UNABLE TO REACT OR THINK OF THE RIGHT THING TO DO, AS IF IN A PANIK. I HAVE TRIED TO GET AN APPOINTMENT FOR REPAIR BUT EVERY FORD AND LINCOLN DEALER HERE IN LAS VEGAS NEVADA ARE HOPELESSLY BOOKED INTO THE FUTURE FOR 2 WEEKS. I CAN'T WAIT THAT LONG. THE CAR IS INOPERABLE IN THIS CONDITION!

Power Train
Filed Aug 17, 2018NC

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IN MOTION, IT SHUTTERED EXTENSIVELY. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND SLOWED DOWN WITH A DRASTIC REDUCTION IN SPEED NUMEROUS TIMES WITHOUT WARNING. CAPITAL FORD (4900 CAPITAL BLVD, RALEIGH, NC 27616, 919-878-4884, (877) 659-2496) STATED THAT IT MAY TAKE A MONTH AND A WEEK BEFORE THE REMEDY AND PART WOULD BECOME AVAILABLE. THE DIAGNOSIS WAS UNAVAILABLE. THE DEALER ADVISED THE CONTACT TO EITHER REPAIR THE VEHICLE OR TRADE IT IN BECAUSE THEY HAD LIMITED TECHNICIANS AVAILABLE. THE DEALER STATED THAT THEY MAY SERVICE THE VEHICLE WITH A WARRANTY EXTENSION. THE MANUFACTURER ISSUED 35 TSBS ON THE POWER TRAIN AND 2 TSBS ON THE VEHICLE SPEED CONTROL. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN), WHICH AFFECTED THE 2012 TO 2016 MODELS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED FOR THE DEALER TO DIAGNOSE AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Power Train
Filed Aug 17, 201867,000 milesMA

I PULLED OUT INTO TRAFFIC AND MY TRANSMISSION STOPPED WORKING. COULDN'T EVEN PULL OFF THE ROAD. ENDED UP PUSHING IT TO THE SIDE OF THE ROAD AND THE POLICE CALLED A TOW TRUCK. TOW COST ME $140.00 TO HAVE IT TOWED TO A FORD GARAGE.

Unknown or Other
Filed Aug 16, 201830,000 milesCA

TOUGTH DIRECTION.

Electrical System
Filed Aug 13, 201844,904 milesME

WITHIN THE LAST 12 MONTHS OR SO, THE STEREO WILL EMIT A LOUD POP (WHICH IS QUITE ALARMING WHILST DRIVING) AND THEN GO OUT. IT IS NOW FOLLOWED BY WHAT CAN ONLY BE DESCRIBED AS ELECTRICAL CURRENT RUNNING THROUGHOUT THE CAR AND SPEAKERS. THIS LAST SATURDAY, WHILE AT WORK, A CUSTOMER CAME IN AND ASKED WHO OWNED THE BLUE FORD FOCUS BECAUSE IT'S MAKING A WEIRD NOISE. I GO OUTSIDE (KEYS IN MY POCKET) AND SURE ENOUGH, IT SOUNDS LIKE ELECTRICITY RUNNING THROUGH THE SPEAKERS!! THE FOLLOWING DAY, IT DID THIS AGAIN (KEYS STILL IN MY POCKET). I PERFORMED A GOOGLE SEARCH FOR THIS ISSUE AND CAME UPON MULTIPLE SITES (SOME DATING AS FAR BACK AS 2015) DESCRIBING THIS ISSUE AND THE FACT THAT FORD IS UNWILLING TO ADDRESS THIS ISSUE. I CONTACTED FORD MOTOR COMPANY THIS MORNING AND WAS TOLD THAT I WOULD NEED TO TAKE IT TO MY NEAREST FORD TECHNICAL SERVICE TO HAVE A DIAGNOSTIC PERFORMED SO THEY COULD NOTE WHAT THE ISSUE MAY BE, ON MY DIME! TO WHICH I QUESTIONED THE VALIDITY OF THIS STATEMENT AS THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THIS VERY ISSUE AND FIND IT RATHER ODD THAT FORD HAS NO KNOWLEDGE WHAT SO EVER REGARDING THIS ISSUE. MY MAIN CONCERN IS, WHAT POSSIBLE DAMAGE COULD IT BE DOING TO THE CARS ELECTRONICS AS WELL AS THE ALARMING POP WHILST DRIVING. ONE OF THE MAIN SAFETY FEATURES OF THIS VEHICLE WAS THE ABILITY OF HANDS FREE CALLING, BUT THAT FEATURE IS COMPLETELY RENDERED USELESS WHEN THIS HAPPENS.

Unknown or Other
Filed Aug 13, 201857,000 milesMO

THE VEHICLE- WHETHER STATIONARY, IN MOTION, OR DRIVING- EMITS RANDOM LOUD CRACKS AND POPS FROM THE SPEAKERS. EVEN IF MY RADIO IS TURNED OFF- THE RANDOMNESS OF IT IS SO SCARY THAT IT IS A DRIVING HAZARD. I REACHED OUT TO FORD AND THEY WILL NOT FIX IT.

Steering
Filed Aug 11, 201889,000 milesTX

STEERING ASSIST FAILURE. LOST POWER STEERING WHILE BACKING OUT OF GARAGE. STOPPED THEN TURNED VEHICLE OFF THEN ON AGAIN AND THE FAULT WENT AWAY.

Steering
Filed Aug 11, 2018101,000 milesNJ

LOSS OF POWER STEERING, WHEEL HARD TO TURN AND I HAVE TO USE MUSCLE POWER TO STEER

Power Train
Filed Aug 9, 201880,164 milesKY

I HAVE A 2013 FORD FOCUS SE HATCHBACK AND AS I WAS GETTING GAS YESTERDAY ( 8/8/2018) AFTER I COMPLETED PUTTING GAS IN MY CAR AND GO TO START THE CAR UP IT STARTED BEEPING AND THEN I GOT A MESSAGE THAT SAID TRANSMISSION FAULT SERVICE NOW. SO I TOOK IT TO MY HOUSE AND NOTICED AS I WAS DRIVING THE CAR THAT IT DIDN'T WANT TO SHIFT AS IT NORMALLY WOULD AND IT WAS MAKING A HORRIBLE GRINDING AND HUMMING SOUND COMING FROM THE FRONT LEFT SIDE OF THE CAR AS WELL AS FROM UNDERNEATH THE DRIVER SEAT AREA. UNTIL YESTERDAY THE CAR HAS NEVER MADE THAT SOUND BEFORE AND I HAVE OWNED THIS CAR FOR 1 YEAR AND THIS IS THE FIRST PROBLEM THAT I HAVE HAD OTHER THAN NORMAL WARE AND TEAR. I ALSO GOT TO LOOKING AND IT SEEMS THAT THIS IS A COMMON ISSUE WITH THIS PARTICULAR MODEL OF CAR. FROM MY UNDERSTANDING IT IS A ISSUE WITH THE POWERSHIFT THAT FORD HAS BEEN USING AND IT CAN CAUSE PEOPLE TO GO THRU ABOUT 3 TO 4 TRANSMISSIONS PER EVERY 3 TO 5 YEARS. I DO BELIEVE THAT THIS COULD BE A VERY DANGEROUS AND VERY HARMFUL MALFUNCTIONING THAT NEEDS TO BE LOOKED INTO.

Latches/Locks/Linkages
Filed Aug 9, 2018150,000 milesIN

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING, THE DRIVER'S SIDE DOOR WOULD LOCK AND UNLOCK WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 8, 2018125,000 milesGA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Power Train
Filed Aug 7, 201881,000 milesOH

THIS CAR HAS A FAULTY POWERSHIFT TRANSMISSION. IT HAS BEEN "FIXED" UNDER THE RECALL 4 TIMES AND NOW NEEDS TO HAVE THE CLUTCH ASSEMBLY REPAIRED OR REPLACED. FORD HAS 2 DIFFERENT EXTENDED WARRANTY CATEGORIES FOR THIS PROBLEM. ONE THAT COVERS THE ENTIRE TRANSMISSION AND ONE THAT COVERS JUST THE TRANSMISSION CONTROL MODULE. THEY ARBITRARILY ONLY COVERED OUR CAR FOR THE TRANSMISSION CONTROL MODULE, DESPITE HAVING WORK DONE ON THE ENTIRE TRANSMISSION

Engine
Filed Aug 7, 201870,000 milesMO

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD UNTIL IT STARTED SLOWING DOWN AND STOPPED OPERATING. THE VEHICLE WAS TURNED OFF AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED PUNDMANN FORD (2727 W CLAY ST, ST CHARLES, MO 63301, (636) 946-6611) AND THE VEHICLE WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Engine
Filed Aug 3, 201864,000 milesMI

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM THE IDLE POSITION, THE VEHICLE HESITATED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE., STERLING HEIGHTS, MI 48313, 586-434-0943) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL NEEDED TO BE REPLACED, AND THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.

Electrical SystemFire
Filed Aug 2, 201880,000 milesFL

ON THURSDAY AUGUST 2, 2018 AROUND 8:30. THE WIRES IN THE DASH BOARD CAUGHT ON FIRE. THE CARD BEGAN TO FILL WITH SMOKE. I COULD SMELL THE BURNING AND I WASN'T SURE OF WHAT WAS HAPPENING. I COULD HEAR A SPARK SOUND AND I COULD TELL THAT THE WIRES WHERE BURNING. THIS WAS AN EXTREMELY DANGEROUS SITUATION, THE ENTIRE CAR MIGHT HAVE CAUGHT ON FIRE , IF MY BOYFRIEND DIDN'T COME AND CONTAIN THE FIRE.

Fuel/Propulsion SystemFire
Filed Aug 2, 201880,000 milesFL

THE GAS GAUGE IS INCORRECT . NOW I CANT PUMP MORE THAN 2-3 GALLONS AT A TIME. I NOTICED YESTERDAY THAT THE GAS TANK IS LEAKING GAS. TODAY MY VEHICLE CAUGHT ON FIRE DUE TO WIRING ISSUES , AND IF THE FIRE FROM THE WIRES WOULD HAVE MADE CONTACT WITH THE LEAKING GAS , THE OUTCOME WOULD HAVE BEEN FATAL.

Steering
Filed Aug 1, 201857,206 milesMO

WE PARKED AT A GAS STATION FOR GAS AND WHEN WE STARTED THE CAR AGAIN, IT SHOWED "STEERING ASSISTANT FAULT" AND IT'S SO HARD TO TURN THE STEERING WHEEL. WE ALMOST CALLED SOMEONE TO TOW THE CAR. WE WENT TO A AUTO SHOP AND THE GUY SAID NOTHING CAUSED THIS, IT'S FORD'S PROBLEM AND WE NEED TO GO TO A DEALER'S TO REPLACE THE STEERING GEAR. WE WENT TO A DEALER AND IT COST 2100 TO REPAIR. AND IT'S NOT UNDER WARRANTY.

Electrical System
Filed Jul 31, 2018IL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED AS THE FAILURE PROGRESSED. THE VEHICLE JERKED AND DECELERATED TO A LOW RATE OF SPEED EACH TIME THE INDICATOR FLASHED. THE DEALER (LANDERS FORD, 2082 W POPLAR AVE, COLLIERVILLE, TN 38017, (901) 854-3600) PROVIDED A SOFTWARE UPDATE TO THE COMPUTER; HOWEVER, THE FAILURE RECURRED. THE CONTACT PLANNED ON TAKING THE VEHICLE TO A SECOND DEALER (JACK SCHMITT FORD, 1820 VANDALIA ST, COLLINSVILLE, IL 62234, (618) 477-8126) FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES, BUT OFFERED NO ASSISTANCE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Power Train
Filed Jul 30, 201835,000 milesTX

1FADP3N29D[XXX] FORS FOCUS 2013 HATCHBACK TITANIUM HAS PROBLEMS WITH THE TCM TRANSMISSION MODULATOR. THIS CAR HAS BEEN BABIED AND HAS IN MY OPINION A FACTORY DEFECT WITH THE TRANSMISSION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Steering
Filed Jul 30, 201855,000 milesOH

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE STEERING FAULT WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.

Fuel/Propulsion System
Filed Jul 29, 2018110,000 milesPA

THE CAR'S FUEL GAUGE WAS FLUCTUATING, CAUSING THE CAR TO RUN OUT OF GAS. WHILE DRIVING ON HIGHWAY AND CITY STREETS THE CAR WOULD SHUT OFF (VERY DANGEROUS). IT IS CURRENTLY IN THE SHOP AND WE ARE TOLD THE FUEL TANK AND PUMP HAVE COLLAPSED. HOW CAN THIS BE A NORMAL THING? WE HAVE NOT GOTTEN THE REPAIR BILL YET, BUT FROM WHAT I HAVE READ IT WILL BE $1000-$2000. THIS SHOULD BE A SAFETY RECALL AND COVERED BY FORD!! THIS VEHICLE IS ONLY 5 YEARS OLD. WE BOUGHT A BRAND NEW CAR FOR OUR DAUGHTER TO AVOID THESE ISSUES.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 26, 2018100,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER'S SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPRING FRACTURED ON THE LATCH. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

Power Train
Filed Jul 25, 201853,000 milesMI

FORD MOTOR COMPANY / BRIGHTON FORD, REFUSING TO COVER VEHICLE REPAIR EVEN THOUGH CAR FALLS WITHIN ALL PARAMETERS AND EXHIBITS NOT ONLY ONE, BUT BOTH CONDITIONS COVERED UNDER TWO SEPARATE PROGRAMS AT FORD, (14MO1 ? TRANSMISSION CLUTCH SHUTTER) AND (14MO2 TRANSMISSION ENGAGEMENT OR LOSS OF POWER) WITH ALL SYMPTOMS PRESENT. EARLY IN JUNE, MY 2013 FORD FOCUS (VIN- [XXX]) BEGAN EXPERIENCING A PERIODIC SHUTTER WHILE DRIVING. ISSUE PROGRESSIVELY GOT WORSE. SOME DRIVING TIMES NO ISSUES NOTICEABLE, OTHER DRIVING TIMES SHUTTER APPARENT. AS TIME WENT BY, THE PROBLEM PROGRESSED INTO A GRINDING NOISE WHILE IT WAS SHIFTING INTO DIFFERENT GEARS. IN LATE JUNE I ATTEMPTED TO MAKE AN APPOINTMENT AT MY LOCAL DEALERSHIP (BRIGHTON FORD) TO HAVE THE TRANSMISSION LOOKED AT, SCHEDULED FIRST AVAILABLE APPOINTMENT AT BRIGHTON FORD MONDAY, JULY 16TH. WHILE ON THE FREEWAY DRIVING HOME FROM WORK SUNDAY JULY 15TH THE CAR BEGAN TO LOSE POWER WHILE TRYING TO SHIFT GEARS. AFTER A SHORT PERIOD, THE TRANSMISSION FAULT SERVICE NOW LIGHT APPEARED, AND CAR STAYED IN WHAT SEEMED TO BE A SLUGGISH MODE. I WAS ABLE TO DRIVE IT UNDER THAT CONDITION DIRECTLY TO THE DEALERSHIP TO LEAVE IT AT THE OVERNIGHT DROP LOCATION TO BE LOOKED AT DURING MY SCHEDULED APPOINTMENT THE FOLLOWING MORNING. DID RECEIVE A CALL FROM SERVICE ADVISOR [XXX] MONDAY 7/16 ADVISING THAT WITHOUT ACTUALLY TEARING THE TRANSMISSION APART TO DETERMINE THE CAUSE, BEING UNABLE TO DRIVE THE VEHICLE TO REPLICATE THE SHUTTER AND NO APPARENT LEAKS OR CONTAMI

Service BrakesCrash
Filed Jul 24, 201839,394 milesAR

THE CAR ROLLED DOWN OUR DRIVEWAY WHILE PARKED WITH PARKING BREAK ON. THERE WERE NO KEYS IN THE CAR. WE WERE IN THE HOUSE WHEN IT HAPPENED.

Steering
Filed Jul 19, 2018104,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE STEERING FAULT WARNING INDICATOR ILLUMINATED. JIM CHARLON FORD, INC (269 SOUTH CHINA LAKE BLVD, RIDGECREST, CA) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED SINCE THE VIN WAS NOT INCLUDED IN A RECALL AND BECAUSE OF THE DIAGNOSTIC FEE. THE MANUFACTURER WAS CALLED, BUT THE CONTACT WAS NOT ABLE TO SPEAK WITH A LIVE REPRESENTATIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. THE VIN WAS NOT PROVIDED.

Steering
Filed Jul 18, 201880,000 milesKY

AT HIGHWAY SPEED VEHICLE STEERING BECOMES UNPREDICTABLE. AT TIMES THE STEERING WILL HAVE A 'LOOSE' FEELING WHERE INPUTS ARE MADE WITH NO RESPONSE CAUSING MORE INPUT TO BE MADE THEN SUDDENLY VEHICLE WILL TURN CAUSING AN OVER CORRECTION AND INPUT NEEDING TO BE MADE TO CORRECT THE VEHICLES PATH WHICH BASICALLY MAKES DRIVER SEESAW AT STEERING WHEEL TO KEEP VEHICLE IN A STRAIGHT LINE. OTHER TIMES STEERING BECOMES HARD TO MOVE OUT OF CENTERED POSITION CAUSING EXCESSIVE EFFORT TO MOVE STEERING WHEEL. ONCE MOVED OUT OF CENTER THE ABOVE MENTIONED FIGHT TO KEEP VEHICLES PATH STRAIGHT BEGINS. WHEN TRAILING BEHIND ANOTHER VEHICLE, ESPECIALLY SEMI TRAILERS THE VEHICLE BECOMES EXTREMELY UNSTABLE CAUSING CONSTANT LEFT AND RIGHT STEERING INPUTS TO KEEP VEHICLE FROM VEERING OFF HIGHWAY. SMALL BUMPS OR ROAD RUTS WILL OCCASIONALLY CAUSE STEERING WHEEL TO SNATCH LEFT OR RIGHT. VEHICLE ALIGNMENT HAS BEEN CHECKED TWICE, TIRES WERE REPLACED, ROTATED AND INFLATION CHECKED. FORD DEALERSHIP AND INDEPENDENT TIRE SHOP HAVE VERIFIED THAT THERE ARE NO WORN PARTS. FORD DEALER STATES ELECTRIC STEERING GEAR REQUIRES REPLACEMENT. I HAVE OWNED VEHICLE SINCE IT WAS NEW (5 YEARS) AND THIS CONDITION HAS JUST STARTED WITHIN THE LAST SEVERAL MONTHS.

Steering
Filed Jul 18, 201897,000 milesNC

MY STEERING GEAR HAS GONE OUT WITH LESS THAN 100,000 MILES ON CAR. I HAVE BEEN READING AND THIS IS AN ONGOING PROBLEM WITH THIS CAR. I ALSO ALMOST HIT A CAR DURING A TURN WHEN THE STEERING STOPPED WORKING. NOT SAFE AND IS A LEMON DUE TO ONGOING TRANSMISSIONS ISSUES AS WELL.

Fuel/Propulsion System
Filed Jul 17, 201860,000 milesMI

BOUGHT THIS VEHICLE USED IN MAY 2017. THE PREVIOUS OWNER JUST HAD THE FUEL PUMP REPLACED WHICH COST HIM $700.00. HAD IT ONE WEEK AND IT RAN OUT OF GAS, WHICH ACCORDING TO THE GAUGES, I SHOULD HAVE HAD PLENTY OF GAS. MY SON CAME AND PUT GAS IN AND HE LOOKED UNDERNEATH AND NOTICED THAT MY GAS TANK WAS "DENTED IN." I JUST ASSUMED THE PREVIOUS OWNER HAD HIT SOMETHING AND NEVER GAVE IT ANOTHER THOUGHT. WELL IN THE PAST FEW MONTHS THE "MILES TO EMPTY GAUGE" IS NOT ACCURATE AND I RAN OUT OF GAS AGAIN WHEN IT SAID I HAD 70 PLUS MILES TO EMPTY AND NOW THE GAS GAUGE IS INCORRECT WITH FLUCTUATIONS FROM A QUARTER TO THREE QUARTERS FULL. IM NOW AT THE POINT WHERE I HAVE TO SET MY TRIP METER TO GAUGE WHEN I AM CLOSE TO EMPTY. I ONLY HAVE 80,000 MILES AND AM OUT OF WARRANTY. THIS SHOULD BE SOMETHING THAT FORD FIXES SINCE IT IS OBVIOUSLY AN ONGOING PROBLEM. THEY ISSUED A RECALL FOR THE FUSIONS FOR THE EXACT SAME ISSUE, BUT NOT THE FOCUS?? FROM WHAT I HAVE BEEN TOLD, FORD ONLY ISSUES RECALLS IF THE GOVERNMENT FORCES THEM TOO!! THIS FIX ON THIS CAR WILL COST ME $3000. !!!!

Steering
Filed Jul 16, 201865,000 milesSC

THE POWER STEERING WENT OUT ON THE VEHICLE. DEALER SAYS I HAVE TO REPLACE THE STEERING RACK AND HAVE A NEW ALIGNMENT - $2500.00 AND NOT COVERED UNDER ANY WARRANTY. CAR HAS ONLY 65,000 MILES ON IT.

Unknown or Other
Filed Jul 14, 2018182,000 milesTN

THE BATTERY LIGHT CAME ON WHILE DRIVE, BUT WENT OFF AFTER TURNING THE CAR OFF AND ON. THE LIGHT CAME BACK OFF AND ON THE NEXT DAY, WHILE DRIVING HOME THE NEXT DAY, THE LIGHT CAME ON AGAIN AND THE CAR BECAME REALLY HARD TO TURN. ONCE I GOT THE CAR HOME PARKED, THE WHEEL COMPLETELY LOCKED UP ON ME. NOW I RECEIVE THE TRANSMISSION FAULT ERROR WHENEVER THE CAR IS STARED ALONG WITH THE BATTERY LIGHT. I HAD THE ALTERNATOR REPLACED, BUT BOTH ISSUES STILL PERSIST. ANYONE ELSE HAS HAD THIS ISSUE?

Unknown or Other
Filed Jul 11, 201839,000 milesMN

AT 38,500 MILES RADIO WOULD RANDOMLY MAKE LOUD POPPING AND STATIC NOISES NOW A FEW MONTHS LATER THE RADIO QUIT ALL TOGETHER. FUSES ARE GOOD

Power Train
Filed Jul 10, 201847,000 milesMA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED TO COME TO A COMPLETE STOP. THE CONTACT MENTIONED THAT THE CLUTCH WAS REPLACED FOUR TIMES IN THE PAST TWO YEARS AS WELL AS THE TRANSMISSION COMPUTER. THE VEHICLE WAS SERVICED AT SUNNYSIDE MOTOR CO. INC. (944 MAIN ST, HOLDEN, MA 01520, (508) 829-4333). THE DEALER STATED THAT THE CLUTCH WAS ON AN EXTENDED WARRANTY; HOWEVER, THERE WERE LIMITS ON WHETHER IT WOULD BE REPLACED BASED ON RPMS. THE CONTACT STATED THAT A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 47,000.

Fuel/Propulsion System
Filed Jul 9, 2018IN

EVAP CHECK VALVE (OR PURGE VALVE) STOPPED WORKING CAUSING THE PLASTIC GAS TANK TO BEGIN TO IMPLODE ON ITSELF. DAMAGING THE ENTIRE CANISTER SYSTEM. TO THE TUNE OF AN ESTIMATED $1,800 PARTS AND LABOR TO GET IT FIXED.

Power Train
Filed Jul 7, 2018163,850 milesMO

FEELS LIKE THE TRANSMISSION SLIPS. GOING UPHILL ON A HIGHWAY A SPEED OF APPROX. 35 MPG, (NORMAL SPEED FOR AREA I WAS IN), HAD A HESITATION FELT LIKE I WAS LOSING ACCELERATION. ONCE UPHILL, PULLED INTO A DRIVEWAY AND PUT IN REVERSE TO TURN AROUND, CAR WOULD NOT GO REVERSE, WOULD GO FORWARD, INTO PARK AND NEUTRAL, BUT NOT REVERSE. SHUT OFF ALL ACCESSORIES (A/C, RADIO ETC.) PUT IN PARK AND TURNED CAR OFF. WAITED 5 MINUTES AND TURNED CAR BACK ON AND REVERSE WORKED. I HAVE FELT A SLIP AS SUCH ONLY ON A COUPLE OF OCCASIONS AND CAR CORRECTED ITSELF, BUT THIS TIME IT DID NOT, UNTIL I SHUT THE CAR OFF ALL THE WAY.

Electrical System
Filed Jul 7, 201871,461 milesOH

THE FIRST PROBLEM WAS WITH THE TRANSMISSION, FORD EXTENDED THE WARRANTY TO COVER WHATEVER THE PART WAS OUT TO 150K MILES. THE SECOND PROBLEM WAS THE RADIO/SYNC SYSTEM QUIT WORKING. AND AS OF TODAY JULY 7 A STEERING ASSIST FAULT WARNING IS COMING UP ON THE DASH. I DID SOME RESEARCH AND THE PROBLEM DOES NOT APPEAR TO BE AN ISOLATED INCIDENT. THE STEERING ASSIST FAULT WARNING COMES ON WHEN YOU START THE VEHICLE, WE HAVE NOT SEEN IT HAPPEN WHILE IN MOTION.

Electrical System › Wiring
Filed Jul 3, 2018PA

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED A NEW TRANSMISSION WAS INSTALLED AND FAILED. THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE TRANSMISSION WAS REBUILT AND THE CLUTCH REPAIRED. *JS

Engine
Filed Jun 30, 201880,000 milesOH

TRANSMISSION SHUDDER THEN DRIVING ON HIGHWAY LOW OIL LIGHT CAME ON RANDOMLY HAPPENED BEFORE TOOK TO SHOP AND SAID THE REAR MAIN SEAL WENT OUT WHICH CAUSED OIL TO LEAK INTO TRANSMISSION AND MAKING THE CLUTCH SLIP

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 29, 201886,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE INADVERTENTLY DECELERATED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JORDAN FORD LTD. (13010 I-35, LIVE OAK, TX) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD COLLAPSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT SHE COULD FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 26, 2018117,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRUSHED DUE TO A COLLAPSED FUEL TANK. THE VEHICLE WAS AT THE INDEPENDENT MECHANIC FOR REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 117,000.

Engine
Filed Jun 25, 201899,000 milesPA

AT HIGHWAY SPEED WHEN IT IS WARM OUTSIDE WITH NO WARNING FROM THE VEHICLE POWER WILL BE REDUCED TO THE POINT THAT SPEED CAN NOT BE MAINTANED.I HAVE TO DRIVE WELL UNDER THE SPEED LIMIT WITH MY HAZARD LIGHTS ON UNTIL I CAN FIND A SAFE PLACE TO PARK AND RESTART THE CAR.ONCE RESTARTED I CAN CONTINUE ON A NORMAL SPEED.

Power Train
Filed Jun 21, 2018100,000 milesFL

STARTING FEBRUARY 2018 THE CAR WAS JERKING AND IT HAD TURNED OFF ON ME WHILE ON THE HIGHWAY 3 TIMES. I HAVE CHANGED OXYGEN SENSORS AND PURGE VALVE (I HAVE RECEIPTS) AND IT HAD INITIALLY HELPED. AS OF JUNE 2, 2018, IT IS JERKING AND TURNING OFF AGAIN AND THROWING CHECK ENGINE CODE P0805 AND P080A. THE SYSTEM FROM CAR NOTIFIED ME THAT THE TRANSMISSION WAS HOT AND NEEDED TO BE TURNED OFF. FROM JUNE 2, 2018 I HAVE NOT DRIVEN THE CAR.

Steering
Filed Jun 18, 201871,836 milesMN

POWER STEERING RACK BEGAN TO FAIL, TOOK INTO SHOP AND AS THEY REMOVED IT TO REPLACE IT IT FELL APART. I WAS ADVISED BY THE SHOP THAT SHOULD THIS HAD FAILED ON THE FREEWAY I COULD HAVE DIED DUE TO HAVING ZERO STEERING ABILITY.

Power Train › Clutch Assembly
Filed Jun 12, 201862,000 milesNC

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE GEAR INADVERTENTLY SHIFTED TO ANOTHER GEAR WITHOUT WARNING. THE VEHICLE JERKED AND SHIFTED TO VARIOUS RATES OF SPEED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO SALE FORD (1145 US-258, KINSTON, NC 28504, (252) 522-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. *TT VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE UPDATED 9/25/18*JB

Engine
Filed Jun 11, 2018GA

I UNDERSTAND THAT THERE IS A POWERSHIFT RECALL ON ALL 2013 FORD FOCUS CARS WITH AUTOMATIC TRANSMISSION. MY CAR FALLS UNDER THAT RECALL AND I WANT THIS TAKEN CARE OF . I PLAN ON RETAINING AN ATTORNEY SO I CAN GET SOMETHING DONE ABOUT THE FACT THAT I AM DRIVING AND PAYING ON A DEFECTIVE CAR. I WAS DRIVING DOWN A STEEP HILL AND A WARNING ABOUT MY TRANSMISSION RUNNING HOT CAME ON, I HAD JUST CALLED MY MECHANIC TO CHECK WHY MY ENGINE LIGHT HAD COME ON, AND HAD TO GET THE CAR TOWED TO THE SHOP. HE CHECKED AND TOLD ME THAT IT WAS DUE TO THE POWERSHIFT RECALL, AND THAT FORD PLANT SHOULD MAKE THE NECESSARY REPAIRS, THEY WILL ALSO CLAIM THAT IN COURT IF NECESSARY.

Engine
Filed Jun 11, 201889,000 milesFL

AFTER FILLING UP THE TANK WITH GAS, THE VEHICLE STUTTERS AND FEELS LIKE IT'S JUMPING WHEN I AM AT A STOP LIGHT AND START TO GO. THE GAS GAUGE GOES UP WHILE I AM DRIVING AND THE VEHICLE RUNS OUT OF GAS RANDOMLY. I WAS PARKED AT MY HOUSE AND IT WOULDN'T CRANK WHEN I RAN OUT OF GAS THE 1ST TIME (ABOUT THREE WEEKS AGO) AND THE 2ND TIME (6/6/2018), I WAS ON THE INTERSTATE AND THE VEHICLE DIED DUE TO NO GAS, YET THE GAUGE WAS NOT ON EMPTY. FORTUNATELY I WAS ABLE TO GET OFF THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. THE VEHICLE IS NOW AT AT FORD SERVICE REPAIR SHOP AND I AM WAITING TO HEAR FROM THEM BUT THE SERVICE REPAIRMAN SAID THIS IS A COMMON PROBLEM, THAT HE HAD THE SAME VEHICLE IN THE WEEK BEFORE WITH THIS SAME ISSUE. LAST FRIDAY, I HAD A CUSTOMER SERVICE REPRESENTATIVE WITH A FORD DEALERSHIP TELL ME THIS IS A COMMON PROBLEM THAT OCCURS IN THIS VEHICLE. OBVIOUSLY RUNNING OUT OF GAS RANDOMLY IS VERY DANGEROUS. THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY TO SAVE LIVES. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT.

Steering
Filed Jun 11, 201860,000 milesNY

THE STEERING WHEEL COMPLETELY LOCKED UP AFTER RECEIVING AN ALERT MESSAGE THAT READ 'STOP SAFELY STEERING DISABLED'. EXTREMELY DANGEROUS SITUATION BEING LEFT WITH NO ABILITY TO STEER THE CAR. HAD TO HAVE THE CAR TOWED AND POWER STEERING RACK REPLACED

Steering
Filed Jun 10, 201870,000 milesFL

FORD FOCUS 2013 STEERING ASSIST FAULT. AS I WAS DRIVING MY POWER STEERING STOPPED WORKING. I WAS VERY RATTLED AS THE CAR SUDDENLY JERKED TO THE RIGHT AND I COULD NOT STEER IT BACK TO NORMAL. I HAD TO SHUT THE CAR OFF AND BACK ON TO MAKE IT WORK AGAIN. NOW WHENEVER I TURN MY CAR ON IT COMES UP WITH A WARNING THAT STATES STEERING ASSIST FAULT. ALSO MY POWER STEERING IS NOT WORKING ANYMORE. I COULD HAVE BEEN SERIOUSLY INJURED OR WORSE IF THIS WERE TO HAPPEN WHILE ON THE INTERSTATE OR IN AN INTERSECTION, ETC..

Steering
Filed Jun 9, 201877,348 milesTX

THE CHECK ENGINE LIGHT CAME ON AND MY CAR STARTS JERKING AND SKIDDING AND SLOWING DOWN. I WAS SCARED AND DIDN'T KNOW WHAT TO DO BECAUSE I HAD MY DAUGHTER IN THE CAR. I CALLED MY TECHNICIAN AND HE SAID THAT A CODE CAME UP ON MY CAR P087A. HE SAID THAT THE CODE HAS TO DO WITH THE TRANSMISSION, AS THE FAULT IS A COMMON FAULT WITH THIS TYPE OF TRANSMISSION THAT FORD STARTED USING IN 2001. I'M TRYING TO SEE IF THIS VEHICLE IS COVERED UNDER WARRANTY AND IF FORD HAS A RECALL ON THIS ISSUE. THE CAR HAS ABOUT 77K MILES.

Steering
Filed Jun 9, 201896,000 milesFL

BACKING OUT OF THE DRIVEWAY, MY STEERING LOCKED AND "STEERING ASSIST FAILURE. SERVICE NEEDED" APPEARED THEN DISAPPEARED. I ALMOST HIT A TREE BEHIND ME. WHEN I GOT THE CAR TO THE SHOP I WAS TOLD THAT THE ENTIRE POWER STEERING COMPOUND GEAR ASSEMBLY UNIT HAD TO BE REPLACED AND IT WOULD COST ME $1700. NOT ONLY IS THIS ISSUE EXPENSIVE BUT EXTREMELY DANGEROUS. I WAS LUCKY IT HAPPENED IN THE DRIVEWAY AND NOT ACTUALLY ON MY WAY TO OR FROM WORK WITH RUSH HOUR TRAFFIC, CAUSING AN ACCIDENT.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Focus → · Every Focus year → · How the figures are calculated →