2013 Ford Focus complaints

DROVE TO WORK FINE, ON MY WAY HOME, ALERT COMES ON STEERING WHEEL FAULT AND THEN I CAN BARELY TURN THE WHEEL. I PANIC AND PULL INTO AUTO ZONE, WHICH THEY SAY I MAY NEED POWER STEERING FLUID SO I BUY A BOTTLE. LOOK IN THE CAR BOOK TO SEE WHERE TO PUT IT, TURNS OUT THIS CAR ISNT EQUIP WITH THAT, I HAVE AN ESP! GET IN THE CAR AGAIN AND EVERYTHING IS FINE NO ALERT AND I CAN DRIVE IT FINE. NEXT DAY I GO TO DRIVE AND AGAIN I HAVE AN ALERT AND CAN NOT DRIVE!!! THIS IS MY 1ST CAR EVER AND IN THE 2YRS I'VE HAD IT NOTHING BUT RECALLS ON IT! THIS NEEDS TO BE A RECALL TO MANY ARE COMPLAINING ABOUT THE SAME ISSUE. WHAT IF THIS HAPPEN ON A HIGHWAY!?!?! ON TOP OF THIS I'M STILL WAITING FOR A FIX TO THE GAS GAUGE ISSUE, AND THE TRANSMISSION WAS SUPPOSEDLY FIX BUT IT'S STILL DOING THE SAME THING AFTER A FULL STOP, IT HAS A HARD TIME GOING AGAIN!!!!! I WILL NEVER BY A FORD VEHICLE AGAIN

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHEN MAKING TURNS OR COMING TO A STOP. THE CONTACT CALLED DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125, (314) 892-2600) AND WAS INFORMED THAT THERE WAS NO REMEDY. A LOANER VEHICLE WAS NOT PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO WORK OUT THE ISSUE WITH THE DEALER. THE FAILURE MILEAGE WAS 113,762.

VEHICLE SHUDDERS VIOLENTLY AT TIMES FROM STOP UP TO 10 MPH. THIS SEEMS TO BE AN INTERMITTENT PROBLEM FOR OVER A YEAR. BUT HAS BECOME A PROBLEM AS IT LOOSENED THE HEAT SHIELD. I HAD WARRANTY WORK DONE IN SEPTEMBER OF 2018 AND THEY MENTIONED THIS SHOULD FIX THE PROBLEM BUT IT HASN'T.

CAR WOULD NOT START. JUMP STARTED BATTERY. DASHBOARD REFERENCE TRANSMISSION ERROR. PRESS OK TO CLEAR THE MESSAGE. SHIFTED FROM PARK TO REVERSE AND THE CAR WOULD NOT MOVE. SHIFTED TO DRIVE AND CAR WOULD NOT MOVE. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR THE INTERMEDIATE SHIFTING PROBLEMS. FORD REFERS TO THE SHIFTING PROBLEM WITH TRANSMISSION AS A CUSTOMER SATISFACTION PROGRAM AND NOT A RECALL. REFERENCING 14M02 AS THE CONTROL MODULE BEING THE CULPRIT AND 14M01 AS THE TRANSMISSION CLUTCH BEING THE COUSIN OF THE CULPRIT. THERE ARE SEVERAL POSTING INDICATING A LACK OF ADDRESSING THE FAULTY ISSUE WHEN DRIVING. WE DO NOT BELIEVE FORD IS TAKING AN ACTIVE ROLE IN IDENTIFYING TRACTABILITY OF THE COMPONENTS WE UNDERSTAND THERE IS A LAWSUIT FOR THIS PARTICULAR PROBLEM.

THE WARNING IN THE ATTACHED PICTURE CAME UP AND POWER STEERING QUIT WORKING. WARNING GOES OUT WHEN YOU TURN CAR OFF BUT IT'S RIGHT BACK ON WHEN YOU START THE CAR.. I WENT TO LEAVE FOR WORK AND STARTED THE CAR AND WENT TO PULL OUT OF MY DRIVEWAY AND COULD BARELY TURN THE STEERING WHEEL. SO I PARKED IT AND GOT IN MY PICK UP TRUCK. HAVEN'T DRIVEN IT SINCE BECAUSE IT WON'T GO OUT. HAD ANOTHER ISSUE WITH THE CAR. I HAD IT FIXED AT FORD FOR SEVERAL HUNDRED DOLLARS AND THEN A RECALL CAME OUT. WAS WAITING TO SEE IF A RECALL CAME OUT ON THIS ISSUE.

TL* THE CONTACT WAS CALLING ON BEHALF HER CLIENT WHO OWNED A 2013 FORD FOCUS. THE DRIVER WAS DRIVING AT 35 MPH AND DECREASING TO 15 MPH IN ORDER TO MAKE A LEFT TURN, THE VEHICLE STALLED WITH NO WARNING, AS A RESULT THE VEHICLE CRASHED A TREE. THE AIRBAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). BOTH THE DRIVER AND THE FRONT SEAT PASSENGER WERE TRANSPORTED BY AMBULANCE FOR MEDICAL TREATMENT. THE DRIVER SUSTAINED NECK, BACK, AND SHOULDER INJURIES AS WELL AS A FRACTURED KNEE. THE FRONT SEAT PASSENGER REQUIRED THREE SURGERIES DUE TO THE INJURIES SUSTAINED FROM THE CRASH. A POLICE REPORT WAS FILED WITH CASE NUMBER: 0046196919U. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT A FAILURE WAS NOT DIAGNOSED AS THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ART HILL FORD LINCOLN (901 W LINCOLN HWY, MERRILLVILLE, IN 46410, (219) 738-5300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AFTER STARTING MY VEHICLE, AND PUTTING IT INTO GEAR, THE STEERING WHEEL LOCKS UP AND I GET AN ERROR STATING "STEERING FAULT ASSIST SERVICE REQUIRED". TURNING THE VEHICLE OFF AND ON AGAIN FIXED THIS ISSUE A FEW TIMES BEFORE, BUT IT WORRIES ME THAT THE POWER STEERING COULD GO OUT AT ANY TIME. THERE ARE SEVERAL RECALLS FOR OTHER FORD MODELS HAVING THIS ISSUE, SUCH AS THE FUSION, BUT THERE IS NO RECALL FOR THE FOCUS.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE RAN OUT OF FUEL; HOWEVER, THE FUEL GAUGE DISPLAYED A HALF TANK OF FUEL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I BOUGHT THE VEHICLE AT 30,000 MILES ON IT WITH A NEW TRANSMISSION THAT FORD HAD TO REPLACE DUE TO THE FAULTY ORIGINAL ONE THE CAR CAME WITH. A YEAR AFTER BUYING THE CAR OFF A FORD DEALERSHIP LOT THE TRANSMISSION DIES AGAIN AT 70,000 MILES. TWO TRANSMISSIONS NEEDING REPLACED IN THIS VEHICLE AND FORD WON'T PAY TO FIX THE TRANSMISSION THE SECOND TIME. EVEN AFTER THEY DISCOVERED THE CAUSE OF THE TRANSMISSION BREAKING DOWN THE SECOND TIME DUE TO A PART MISSING. I'VE HAD THE CAR A LITTLE OVER A YEAR. FORD IS AT FAULT AND SHOULD PAY TO FIX MY CAR.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE TRANSMISSION BEGAN TO SHUDDER AND THE VEHICLE DECELERATED. THE VEHICLE LOST POWER AND HESITATED. THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS DRIVEN TO FORD OF SAN LEANDRO (1111 MARINA BLVD, SAN LEANDRO, CA 94577) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION CLUTCH AND MODULE. THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS EIGHT DAYS PAST THE WARRANTY REQUIREMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,774.

THIS REGARD THE AIR PURGE VALVE RECALL FOR MY FOCUS ST. HAVE GONE TO THE DEALERSHIP SEVERAL TIMES AND HAVE BEEN TOLD THAT THE PART IS NOT AVAILABLE AND TODAY I WAS TOLD THE SOFTWARE IS NOT READY. THIS IS HARD TO BELIEVE IN VIEW OF HOW BOEING HAS FIXED THE SOFTWARE FOR THE 737 ISSUE. THERE SEEMS TO BE AN INDIFFERENCE ON FIXING THIS AND HAS CAUSE ISSUES IS HESITATION AND ALMOST STALLING. I HAVE MANAGED TO CONTROL THIS BY MANIPULATING THE CLUTCH WHICH IS PROBABLY NOT GOOD. I AM SURPRISED THAT FORD HAS NOT EXPEDITED THE FIX.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING 30 MPH, THE VEHICLE SHUDDERED AND THE GEAR SHIFTER BECAME STUCK IN SECOND GEAR. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BAILEY FORD OF MALONE (11 STATE ST, MALONE, NY 12953, (518) 483-5500) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 21866473. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO CLOSE THE FRONT DRIVER'S DOOR, IT FAILED TO LATCH AND CLOSE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

MY 2013 FORD FOCUS HAS AN ISSUE WITH A STUTTERING/SHUDDERING TYPE FEELING. WHEN I AM STOPPED AND THEN BEGIN TO TRY AND ACCELERATE IS WHEN THE PROBLEM OCCURS. THIS HAS BEEN VERY DANGEROUS AT TIMES WHEN I AM ENTERING TRAFFIC AFTER BEING STOPPED. MY CAR DOES NOT GET TO PROPER SPEED QUICKLY ENOUGH.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO JERK, HESITATE, AND THE TRANSMISSION WOULD NOT SWITCH INTO SECOND GEAR. THE VEHICLE WAS TAKEN TO FORD AUTONATION (2 AUTO CENTER DR, TUSTIN, CA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LEVER ASSEMBLIES, THE ENGINE CYLINDER, AND THE TRANSMISSION CLUTCH WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 129,000.

BRAKE LAMP BULB FAULT, REPLACE BOTH BRAKE LAMP BULBS WITH NEW ONES, THEY BOTH WORK BUT EVERY TIME THE CAR IS STARTED SAME MESSAGE COMES UP

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. LARSON MOTORS (1801 FRONTAGE RD, NEBRASKA CITY, NE 68410, (402) 873-5507) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

FOR THE PAST 3 YEARS MY FORD FOCUS 2013 HAS HAD THE RADIO SYSTEM GO OUT ALMOST EVERY TIME I DRIVE IT. TYPICALLY THERE WOULD BE A LOUD POP, THEN IT WOULDN'T WORK UNTIL I RESTARTED THE CAR. THIS WASN'T A BIG DEAL TO ME-- I DON'T MIND DRIVING WITHOUT MUSIC. THE PAST MONTH IT HAS GOTTEN MUCH WORSE. INSTEAD OF JUST A LOUD POP, IT WILL OFTEN MAKE A CRACKLING OR SCREECHING NOISE FOR UP TO A MINUTE OR TWO. THIS HAS HAPPENED BOTH WHILE I'M DRIVING AS WELL AS WHEN THE CAR IS NOT EVEN ON (MOST LIKELY DRAINING THE BATTERY, SINCE THE RADIO LIGHTS UP WHEN MAKING THE NOISE). TODAY WAS ESPECIALLY CONCERNING. I LEFT MY HOUSE TO WALK TO MY CAR, AND COULD HEAR FROM MY BACKYARD (TO THE SIDE OF THE DRIVEWAY WHERE IT WAS PARKED) A LOUD SCREECHING, POPPING, CRACKLING NOISE. I WALKED UP TO MY CAR AND, SURE ENOUGH, ALTHOUGH IT WASN'T EVEN UNLOCKED, STILL HAD ALL THE DOORS SHUT, AND I HADN'T EVEN TOUCHED IT, IT WAS MAKING THESE NOISES THAT COULD BE HEARD FROM A DISTANCE. I GOT INTO MY CAR, HOPING STARTING IT WOULD HELP, BUT THE NOISES CONTINUED. IT WAS SUCH A STARTLING NOISE, I COULDN'T IMAGINE DRIVING WITH IT GOING. I ENDED UP GOING BACK INSIDE TO DO SOME RESEARCH ON HOW TO HELP IT. WHEN I CAME BACK OUT HALF AN HOUR LATER IT WAS STILL GOING. IN MY RESEARCH I SAW MANY OTHER FORD FOCUS 2013 OWNERS HAVING SIMILAR ISSUES. I REALIZE THIS IS CONSIDERED A COSMETIC ISSUE, WHICH I CAN UNDERSTAND SINCE A RADIO ISN'T NECESSARY. BUT NOW IT HAS ESCALATED TO A CONTINUOUS NOISE THAT CAN BE HEARD OUTSIDE OF MY CAR A

TL* THE CONTACT LEASES A 2013 FORD FOCUS. WHILE DRIVING 25 MPH, THE HATCHBACK INDEPENDENTLY OPENED AND THE TRUNK AJAR WARNING INDICATOR ILLUMINATED. ADDITIONALLY, WHILE DRIVING, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE. THE CONTACT TOOK THE VEHICLE TO WILD WEST CHEVROLET (LOCATED AT 750 W GOLDFIELD AVE, YERINGTON, NV 89447)TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER INFORMED THE CONTACT THAT THE CODE WAS ERASED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY CALLED THE MANUFACTURER AND WERE INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT ALSO STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND THE VEHICLE WAS TAKEN TO AN AUTO PARTS STORE. THE STORE REPRESENTATIVE FOUND THE TRANSMISSION FRICTION ELEMENT STOCK A FAILURE CODE. THE CODE WAS CLEARED. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

I RECEIVED A SAFETY RECALL IN DEC. 18 FOR CPV VALVE AND DEFORMED GAS TANK. THEY SAID PARTS WOULD BE IN BY END OF MARCH 2019 AS PER LETTER FROM FORD. I CALLED FORD TODAY AND THEY ARE APPARENTLY STILL WORKING WITH THEIR PARTS SUPPLIER AND THEY HAVE NO DATE TO CORRECT THIS PROBLEM. THIS IS A FOCUS ST AND THEY SAY ONLY FILL UP THE GAS TANK HALFWAY. WHY HAVE A RECALL IF THEY DON'T FIX THE PROBLEM? WHO IS PROTECTING THE CONSUMER? IS THERE AN ACTUAL TIME LIMIT TO GET THIS DONE?

I JUST GOT THE CAR FROM DEALERSHIP WITH FINANCING IT, THEY DIDN'T KNOW NOTIFY ME, THAT THERE WAS AN UNFIXIBLE RECALL!!! I AM A SINGLE MOM, IT WAS MY LONG WAY TO GETTING A CAR, I WANT IT BE SAFE FOR ME AND MY DAUGHTER, I DON'T, IT WON'T EVEN LAST 6 YEARS, I AM REALLY UPSET!!!! PLEASE FIX INGEEN LIGHT POPS ON, HATCHBACK OPENS, AIRBAG IS PFF

ON FRIDAY, MAY 30. 2019, AROUND 5:00PM, I WAS DRIVING TO A FAMILY EVENT. I HAD JUST STOPPED FOR GAS ABOUT 15 MINUTES PRIOR TO THE INCIDENT HAPPENING. AS IBWAS DRIVING AND I CAME TO A STOP. JUST AS THE LIGHT TURNED GREEN, SIGNALING FOR ME TO GO, AND I RELEASED MY FOOT FROM THE BRAKE AND BEGAN TO ACCELERATE, MY CAR STALLED. I WAS IN THE MIDDLE OF A VERY BUSY INTERSECTION. I IMMEDIATELY PUT ON MY HAZARD LIGHTS, PUT MY CAR IN NEUTRAL, AND BEGAN PUSHING IT OUT OF THE STREET. THERE WAS SMOKE COMING FROM THE HOOD THAT EVENTUALLY DISSIPATED. I MADE SEVERAL ATTEMPTS TO RESTART MY CAR AND IT NEVER WOULD. I CALLED MY ROADSIDE ASSISTANCE PROVIDER AND HAD MY CAR TOWED HOME. I HAVE BEEN TRYING TO FIGURE OUT THE ISSUE WHEN TODAY I HAD A READER PLUGGED INTO MY CAR TO TEST FOR ANY ERROR CODES. SURELY, CODES P0100, P2227 AND P0456 ALL CAME UP. AS I RESEARCHED THESE CODES, I WAS BROUGHT TO THE NHTSA WEBSITE AND FOUND THID RECALL THAT I WAS NEVER NOTIFIED OF AND THERE'S NO REMEDY FOR. I AM WITHOUT TRANSPORTATION.

AUDIO CONTROL MODULE FAILURE CAUSING EAR PIERCING NOISES AT ANY RANDOM MOMENT THAT TOTALLY DISRACTS THE DRIVER. ATTEMPT TO FILE THIS SAFETY CONCERN WAS NOT ACCEPTED BY AINSWORTH AND LEWIS AS IT WAS NOT ALREADY ON THEIR LISTING. THIS WAS REFERRED TO AS A COSMETIC PROBLEM BY LEWIS. IT IS MY UNDERSTANDING THIS DEFECT WILL NOT BE TAKEN SERIOUSLY UNTIL SEVERAL ACCIDENTS ARE CAUSED AND MANY LIVES ARE LOST DUE TO THIS SERIOUS PROBLEM. NO PROACTIVE ACTIVITY WITHIN NHTSA WHATSOEVER. IF THIS IS THE WAY NHTSA CONDUCTS THEIR OPERATIONS, I STRONGLY SUGGEST A COMPUTERIZED APPLICATION THAT WILL SIMPLY HANDLE LEWIS AND AINSWORTH'S JOBS. TAXPAYERS AND CONCERNED CITIZENS ARE GETTING NO VALUE FROM THESE POSITIONS WHATSOEVER.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE CONTACT CALLED BRANDON FORD AT 813-246-3673 (LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

THE TRANSMISSION HAS BEEN GIVING US PROBLEMS SINCE WE GOT THE VEHICLE. RIGHT NOW, IT IS AGAIN IN THE SHOP. IT IS REPAIRED AND THEN THERE IS ANOTHER PROBLEM WITH THE SAME SYSTEM. WHEN WE TAKE IT INTO THE SHOP, NUMEROUS PROBLEMS SHOW UP. WE HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR SO IT WOULD SEEM TO INDICATE THAT THERE ARE SERIOUS PROBLEMS.

FOR AWHILE MY SPEAKERS WOULD MAKE A WEIRD POP NOISE ALMOST AS IF SOMEONE WAS DISCONNECTING AN AUX CORD AND THEN THE ENTIRE RADIO WOULD STOP WORKING. THE ONLY WAY TO MAKE IT WORK AGAIN WOULD BE TO TURN THE CAR ALL THE WAY OFF AND THEN BACK ON AGAIN. AS TIME WENT ON IT GOT WORSE. IT USED TO RANDOMLY MAKE A REALLY LOUD STATIC LIKE CRACKLING NOISE NO MATTER WHAT THE VOLUME WAS AT AND ID HAVE TO TURN THE RADIO OFF TO FIX IT. EVEN TURNING THE CAR OFF WOULDN'T WORK ANYMORE. NOW THE SCREEN IS BLANK AND THE RADIO DOESN'T WORK AT ALL. I CAN'T TURN THE RADIO OFF OR ON AND I CAN'T RECIEVE CALLS THROUGH SYNC ANYMORE. THIS ALL HAPPENED REGARDLESS IF MY CAR WAS IN MOTION OR IDLING

WHILE DRIVING AT HIGHWAY SPEEDS IN THE RAIN, FRONT WIPERS STOPPED WORKING CAUSING VISIBILITY ISSUES. REAR WIPERS CONTINUED TO WORK CORRECTLY. AFTER PARKING, WE TRIED THE WIPERS AGAIN, STILL WOULD NOT WORK. TRIED WIPERS AGAIN LATER IN DAY IN A GARAGE, THEY STILL WOULD NOT WORK. CHECKED FUSE, FUSE IS STILL GOOD. SWAPPED FUSE WITH ANOTHER KNOWN WORKING FUSE, BOTH FUSES WORKED BUT WIPERS STILL DID NOT WORK. LATER WIPERS STARTED WORKING WITHOUT PROMPT, AGAIN CAUSING VISIBILITY ISSUES AS IT WAS NOT RAINING, BUT WOULD NOT SLOW DOWN OR TURN OFF. SHUT CAR OFF, REMOVED KEY FROM IGNITION AND WIPERS CONTINUED TO RUN UNTIL FUSE WAS PULLED AGAIN.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AND ATTEMPTING TO MAKE A TURN AT APPROXIMATELY 7 MPH, THE FRONT PASSENGER DOOR OPENED. THE CONTACT HAD TO STOP THE VEHICLE AND HAVE THE PASSENGER HOLD THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO SUNRISE FORD (5435 US-1, FT PIERCE, FL 34982) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED REPLACEMENT. THE CONTACT STATED THAT THE SAME DEALER REPLACED ALL FOUR DOOR LATCHES IN 2017 AS PART OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRENCE. THE VEHICLE WOULD HAVE TO BE REPAIRED AT THE CONTACT'S EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED AND LOST POWER IN THE MIDDLE OF TRAFFIC. THE CONTACT COASTED THE VEHICLE OFF THE ROAD. IN ADDITION, THE VEHICLE LEAKED FUEL. ALSO, WHEN THE CONTACT FILLED UP THE FUEL TANK, THE FUEL TANK GAUGE WOULD NOT MOVE. CURRENTLY, THE VEHICLE WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED BILL NIGHT FORD (9607 S MEMORIAL DR, TULSA, OK 74133, (918) 526-2400), BUT THE DEALER WOULD NOT SCHEDULE A TOW TRUCK TO RETRIEVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 141,000.

FIRST SIGN OF AN ISSUE WAS THE CHECK ENGINE LIGHT ILLUMINATING IN OCTOBER OF 2018. SHORTLY AFTER THE ENGINE RANDOMLY STARTED LOSING POWER AND SHUTTING DOWN COMPLETELY AT RANDOM INTERVALS. IT COULD EITHER BE WHILE DRIVING OR SITTING AT A STOP LIGHT. I GO TO ACCELERATE AND NOTICE THE ENGINE HAS SHUT OFF. THE CAR WILL FREQUENTLY BEHAVE AS IF IT HAS REDUCED POWER WHEN PUSHING THE ACCELERATOR PEDAL. THE RPMS OF THE CAR WILL ALSO RANDOMLY FLUCTUATE AS THE CAR IS STRUGGLING TO GET ENOUGH FUEL TO KEEP IT RUNNING WHICH ALSO BRINGS A VERY ROUGH IDLE. THE RPMS DO NOT CLIMB AS QUICKLY AND THE ENGINE HAS A LOW RUMBLE TO IT SOUNDING LIKE IT IS STRUGGLING. THIS IS ALSO ACCOMPANIED BY WHAT SOUNDS LIKE BACKFIRES COMING FROM THE EXHAUST. WHEN REFUELING AND PUTTING THE GAS PUMP INTO THE CAR THERE IS A LARGE HIGH PRESSURE RELEASE FROM THE GAS TANK. UPON TRYING TO RESTART THE CAR THE STARTER MOTOR HAS TO SPIN FOR AN EXTRA 5 SECONDS OR SO UNTIL THE ENGINE TURNS ON. WHEN IT DOES TURN ON IT SPUTTERS AND STRUGGLES TO GET TO A STABLE IDLE RPM.

PASSENGER SIDE TAIL LIGHT IS OUT (BRAKE LIGHT BULB FAULT WARNING LIGHT IS ON). AFTER SEVERAL BULB CHANGES, THE BRAKE LIGHT EITHER DOES NOT COME ON OR IT BURNS OUT VERY QUICKLY. AN ON-LINE SEARCH REVEALED THAT THIS IS A COMMON PROBLEM AND FORD HAS DONE NOTHING ABOUT THIS SAFETY CONCERN. I DO NOT KNOW WHEN THIS PROBLEM FIRST STARTED BECAUSE IT MAY HAVE BEEN A LONG TIME BEFORE SOMEONE ELSE NOTICED IT AND ALERTED ME. THE PROBLEM IS PRESENT AS SOON AS THE KEY IS TURNED ON.

FORD HAS NOT ACTED ON THEIR RECALL (FORD RECALL #) 18S32, FOR OVER 7 MONTHS.

THE CAR JERKS AND SHUTTERS WHEN TAKING OFF FROM A COMPLETE STOP. THIS IS WORSE WHEN THE A/C IS ON. WHEN ACCELERATING THE CAR WILL JERK BETWEEN SHIFTING GEARS CAUSING THE CAR TO MOVE SLOWER AT TAKE OFF WHICH HAS ALMOST CAUSED MULTIPLE ACCIDENTS.

ONE DAY WHILE FILLING CAR UP.. I NOTICED A FEW DROPS OF GAS ON THE GROUND AFTERWARDS. TODAY I WANTED TO ADD $8 TO MY GAS TANK. THE MOMENT I STARTED PUMPING THE GAS STARTED COMING OUT. I TRIED A FEW TIMES TO CONTINUE BUT I KEPT COMING OUT.

POWER STEERING FAULT NUMEROUS TIMES AND CAR HAS TO BE SHUT OFF AND RESTARTED SOMETIMES MULTIPLE TIMES TO GET POWER STEERING TO WORK SO THE CAR IS DRIVEABLE

MY 2013 FORD FOCUS HATCHBACK POWER STEERING STOP WORKING! THIS IS NOT GOOD BECAUSE NOW I HAVE NO CHOICE BUT TO HIT SOMETHING BECAUSE I CAN NO LONGER MANEUVER AROUND IT. THE CAR IS HARD TO STEER AND SHOULD NOT HAPPEN ON ANY VEHICLE! LUCKILY THIS HAPPENED HOURS AFTER GETTING HOME FROM WORK. NOW I HAVE TO DRIVE MY CAR LIKE THIS UNTIL I PAY IT OFF OR TRADE IT IN! THAT'S CRAZY AND I HAVE FOUND OUT THAT I AM NOT THE ONLY ONE THAT HAD THIS ISSUE!

WHILE IN MOTION ON A HIGHWAY OR STREET, THE VEHICLE HESITATES AND SHUTTERS AS THOUGH THE TRANSMISSION ISN'T ENGAGING CORRECTLY, WHICH CAUSES THE VEHICLE TO EITHER ACCELERATE TOO QUICKLY OR NOT ACCELERATE AT ALL SOMETIMES AND WHILE STOPPED AT A TRAFFIC LIGHT THIS VEHICLE WILL AND DOES SHUTTER AND HESITATE TO GO FORWARD WHEN THE TRAFFIC LIGHT TURNS GREEN TO GO, WHICH IN TURN ALLOWS THE VEHICLE BEHIND IT TO ASSUME MY VEHICLE IS IN MOTION AT THE CORRECT SPEED FOR THEM TO FOLLOW WHEN IT IS NOT. I HAVE TO BE CAREFUL WHEN PULLING ONTO A HIGHWAY THAT THERE IS NO OTHER VEHICLES COMING FOR QUITE A DISTANCE SO I CAN PULL ONTO THE HIGHWAY SAFELY WITHOUT MY VEHICLE HESITATING TO GO FORWARD OR SHUTTERING, WHICH IS A HUGE SAFETY HAZARD FOR MYSELF AND MY PASSENGERS. THIS IS A VERY DANGEROUS SITUATION TO BE PUT IT, AND IT SCARES ME TO EVEN DRIVE THE CAR. THE CAR HAS ONLY 40,000 MILES ON IT AND SHOULD NEVER BE DOING THIS. I'VE HAD IT TO DIFFERENT REPAIR SHOPS TO SEE WHAT COULD BE WRONG AND EVERY ONE OF THEM HAVE TOLD ME TO CONTACT THE DEALERSHIP WHERE I PURCHASED IT, AND I'VE DONE THAT AND THEY SAY "THERES NOTHING THEY CAN DO, TO CONTACT YOU". I WOULD LIKE TO JUST TRADE IT OFF, BUT, I WOULD FEEL HORRIBLE IF SOMEONE ELSE GOT IT AND ENDED UP IN A SERIOUS/FATAL CAR ACCIDENT BECAUSE OF THIS ISSUE. PLEASE HELP ME FIGURE OUT WHAT IS GOING ON AND WHAT TO DO ABOUT IT. THERE HAS BEEN OTHER SIMILAR PROBLEMS WITH OTHER FORD FOCUS VEHICLES THAT HAVE BEEN RECALLED, BUT I'VE NOT RECEIVED A RECALL ON MINE AS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP OR ATTEMPTING TO SWITCH LANES, THE VEHICLE HESITATED. THE FAILURE RECURRED AND THE VEHICLE SHUT DOWN, BUT LATER RESTARTED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED HALL FORD ELIZABETH CITY AT 877-475-0723 (LOCATED AT 1310 N ROAD ST, ELIZABETH CITY, NC 27909) AND WAS INFORMED TO BRING THE VEHICLE TO THEIR FACILITY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CALLED, BUT THE REPRESENTATIVE WAS DIFFICULT TO UNDERSTAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

I AM HAVING AN ISSUE WITH FILLING MY CAR WITH GASOLINE. IT CAN TAKE ME UP TO 20 MINUTES TO PUT $10 WORTH OF GAS IN THE CAR. THE GAS NOZZLE CONSTANTLY WILL CLICK OFF WHEN I AM FILLING THE TANK. IT DOES NOT MATTER IF I AM DOING IT MANUALLY OR IF I SET THE GAS NOZZLE TO THE AUTOMATIC FEATURE. I HAVE TO CONTINUALLY DEPRESS THE NOZZLE TO FILL MY CAR AND IT CONSTANTLY CLICKS OFF. I HAVE TRIED DIFFERENT GAS STATIONS, AND I WILL TRY TO HOLD THE NOZZLE IN DIFFERENT WAY, BUT IT NEVER WORKS PROPERLY.

I WAS DRIVING DOWN THE HIGHWAY WHEN MY VEHICLE STARTED LAGGING AND THE RPM WAS GOING UP TO 60. STOP AT RED LIGHT THE PASSENGER SIDE FRONT WHEEL CAUGHT A FIRE. BRAKE CALIBER LOCKED

STALLING

WHEN ACCELERATING THE CAR MAKES A LOUD NOISE WHEN TRYING TO SHIFT AND HESITATES WHEN GIVING IT GAS. CAR WAS PURCHASED IN JAN 2019 AND HAD BEEN DOING THIS SINCE WE OWNED THE CAR.

TRANSMISSION FAILS TO ENGAGE, SKIPS GEARS, ACCELERATOR DOES NOT MOVE CAR INITIALLY BUT WILL REV HIGH THEN ENGAGE. MULTIPLE REPAIR ATTEMPTS HAVE FAILED TO CORRECT THE SITUATION FROM REPLACED CLUTCH PLATES TO TCM REPLACEMENTS TO REPROGRAMS OF THE MODULE.

TAKATA RECALL

SINCE IVE PURCHASED MY FORD FOCUS BACK IN 2013 I HAVE TAKEN THE CAR BACK TO FORD DEALERSHIP ON NUMEROUS OCCASIONS IN RELATION TO THE FAULTY TRANSMISSION AND ELECTRICAL ISSUES. ON MY 5TH ATTEMPT MY TRANSMISSION WAS REPLACED. THIS WAS AROUND THE END OF 2017 TO 2018. ON MAY 2ND 2019 I WAS DRIVING TO WORK AND AS SOON AS I TURNED ON THE CAR THE WINDSHEILD WIPERS STARTED TO GO OFF AND FOR SOME REASON I COULD NOT TURN THEM OFF. ONCE I ARRIVED ONTO MY WORK CAMPUS I TURNED THE CORNEE TO PARK MY CAR... WHEN ALL OF A SUDDEN MY CAR FLASHED AN ERROR MESSAGE ON MY DASH STATING THE FOLLOWING, " TRANSMISSION FAILURE REPAIR NOW". I CALMLY PARKED THE CAR AND WITHIN SECONDS OF TURNING OFF THE CAR I SEE SMOKE AND THEN FLAMES FROM THE BOTTOM OF MY ENGINE HOOD. I QUICKLY EXITED THE CAR ABD THE FLAMES GOT BIGGER AND BIGGER. THE FIRE DEPARTMENT WAS CALLED AND THE HAD TO SMASH THE BACK WINDOW DUE TO THE FLAMES THAT HAD OVER TAKEN THE FRONT OF THE CAR. UNFORTUNETLY MY CAR IS NOT A TOTAL LOSS. I WAS AT THE END OF MY CONTRACT AGREEMENT WITH FORD AND INLY HAVING TO PAY 6400 LEFT ON MY LOAN. IVE CALLED THEIR CUSTOMER SERVICE TO COMPLAIN AND SEE WHAT CAN BE DONE AND WAS TOLD I WOULD GET A LETTER IN 2 WEEKS BY THEIR LEGAL COUNCIL. THIS HAS CAUSED ME TO DELAY MY ENTRY INTO NURSING SCHOOL SINCE NOW I HAVE TO WORK TO HANDLE THE CAR THE NEW CAR I JUST HAD TO BUY. I NEED TRANSPORTATION FOR WORK AND FORD TOOK THAT FROM ME. IVE NOW SEEKED OUT A LAWYER TO SEE WHAT CAN BE DONE. WITH ALL THE TIMES I ASKED FOR HELP AN

MANUFACTURER RECALL NUMBER18S32 NHTSA RECALL NUMBER18V735 OUR VEHICLE'S FUEL TANK COLLAPSED OVER A YEAR AGO AND WE ARE UNABLE TO FULLY USE THE VEHICLE. FORD DOESN'T APPEAR TO BE PROVIDING NECESSARY PARTS TO DEALERS FOR REPAIR. WE ARE GETTING NOWHERE AND THE CAR IS UNSAFE. PERHAPS YOU CAN COMPEL FORD TO FIX THIS RECALL IN A MORE TIMELY MANNER. I SUSPECT THERE ARE OTHERS WITH THE SAME PROBLEM. THANK YOU IN ADVANCE.

WE BOUGHT OUR 2013 FORD FOCUS ST IN FEBURARY 2017. STARTING IN 2018 SOMETIMES IT WOULDN'T D GO IN REVERSE. IT ALSO STARTED HESITATING WHILE WE ARE DRIVING OR PULLING OUT IN TRAFFIC. NOW IN 2019 IT WILL COMPLETELY LOSE POWER GOING DOWN THE HIGHWAY OR JUST THE STREET AND LEAVE US STRANDED. WE HAVE REPLACED THE BATTERY AND HAVE HAD OTHER RECALLS ADDRESSED. I HAVE SEEN A RECALL FOR THE WIRING HARNESS BUT IT DOESN'T SHOW UP WITH OUR VIN NUMBER. IT WAS MANUFACTURED JAN 1ST 2013. THIS CAR IS VERY UNRELIABLE. YOU NEVER KNOW IF WILL TURN ON AND IF IT DOES IT MAY MAKE IT A MINOR OR 10+ MILES.

I'M AT THE TAIL END OF A BUYBACK FOR MULTIPLE RECALL ISSUES THAT SEEM TO BE UNFIXABLE. THEY HAD ALSO REPLACED A WEEK ENGINE MOUNT THAT IS FAILING NOW THEY HAD TO REPLACE A SAFETY RECALL FOR GAS FUEL. ALL OF WHICH IN THE PAST DOWNTOWN FORD IN SACRAMENTO DID FOR FREE AND NOW THEY ARE TRYING TO CHARGE ME $1300 TO FIX THE RECALLS AND REPAIRS THAT THEY HAD DONE WITHOUT MY KNOWLEDGE. SINCE IT WAS ORDERED TO THEM BY YOU GUYS. AND NOW THEY ARE SAYING AT FUTURE FORD OF SACRAMENTO OFF OF MADISON AVENUE THAT THEY WILL NOT FIX IT FOR FREE AND THAT THEY ARE GOING TO TRY AND TAKE IT OUT OF MY SETTLEMENT WHEN THEYARE SCAM ARTISTS AND ARE CHARGING ME WAY MORE THAN ANY PART NEEDS TO BE. AND I'M ALSO BEING LIED TO BY FORD WRAP WHO TOLD ME THEY WERE GOING TO PAY FOR THE PARTS AND THEY WERE ALSO GOING TO PUT ME IN A RENTAL. ALL OF WHICH WAS A LIE. I HAVE LOST HUNDREDS OF DOLLARS IN WAGES I'VE HAD A TON OF PAIN AND SUFFERING FROM HAVING TO BE LIED TO OVER AND OVER AGAIN AND THINKING I AM BEING HELPED WHEN IN FACT ALL THEY'RE DOING IS TRYING TO TAKE MY MONEY AND PUT ME IN A UNSAFE CAR THAT COULD'VE KILLED ME OR MY LOVED ONES MULTIPLE TIMES BECAUSE OF THEIR NEGLIGENCE AND THEY ARE NOT BEING HELD LIABLE

HAVING ISSUES WITH THE TRANSMISSION SHUTTERING AND DELAYS IN RESPONSE. WE WERE CROSSING A BUSY HIGHWAY NOT LONG AGO AND AS WE PULLED ONTO THE HIGHWAY THE CAR STARTED VIBRATING AND SHUTTERING UNCONTROLLABLY AND WOULD BARELY MOVE. WE ALMOST GOT HIT TRYING TO GET ACROSS. WE HAVE HAD THIS TRANSMISSION FIXED MULTIPLE TIMES FOR THE SAME ISSUE. THIS CAR IS NOT SAFE!