Page 15 of 43 · complaints 701–750 of 2,112

2013 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Unknown or Other
Filed Jul 17, 20191 milesIA

WHEN I TAKE OFF FROM STOP POSITION THE CAR SHAKES AND SOMETIMES LUNGES TOWARD . YOU NEVER KNOW HOW LONG IT WILL TAKE TO GET THROUGH THE INTERSECTION

Power Train
Filed Jul 17, 201963,000 milesOH

I HAVE HAD 3 TRANSMISSIONS IN THIS CAR IN 6 YEARS

Engine
Filed Jul 17, 201935,000 milesPA

SINCE I BOUGHT THE CAR NEW IN 2013, IT HAS HESITATED AND SHUDDERED BADLY, ESPECIALLY WHEN BEGINNING TO MOVE FROM A STOP AND WHEN SHIFTING FROM FIRST TO SECOND GEAR. PEOPLE WHO RIDE IN THE CAR ALWAYS ASK ME WHAT'S WRONG WITH IT. I HAVE TAKEN IT BACK TO THE FORD DEALER REPEATEDLY, BUT THE SERVICE MANAGER HAS ALWAYS CLAIMED HE DOESN'T FEEL ANYTHING OUT OF THE ORDINARY. HE SAYS IT'S JUST THE AUTOMATIC TRANSMISSION SHIFTING GEARS. ONCE I GOT SO EXASPERATED I TOOK IT BACK AND TOOK THE SERVICE MANAGER FOR A RIDE IN IT MYSELF. IT SHUDDERED AND HESITATED BADLY DURING THE ENTIRE RIDE. HE STILL CLAIMED HE COULDN'T FEEL ANYTHING UNUSUAL. TWICE WHEN I HAVE BEEN DRIVING IT, THE CAR HAS SHIFTED ITSELF FROM DRIVE INTO NEUTRAL AND THE VEHICLE HAS COASTED TO A STOP, TOTALLY WITHOUT POWER. WHEN I TOOK IT BACK TO THE DEALER AFTER THESE OCCURRENCES, THE SERVICE MANAGER HAS SAID THAT IT IS SIMPLY IMPOSSIBLE FOR A CAR TO SHIFT ITSELF FROM DRIVE INTO NEUTRAL. I HAVE RESPONDED THAT IT VERY CLEARLY IS POSSIBLE FOR A CAR TO SHIFT ITSELF FROM DRIVE INTO NEUTRAL, BECAUSE THE CAR HE SOLD ME HAS DONE IT TWICE NOW WHEN I HAVE BEEN DRIVING IT. THE LAST TIME WE SPOKE, I POINTED OUT TO THE SERVICE MANAGER THAT HIS DEALERSHIP SOLD ME A CAR I CAN'T DRIVE ON THE FREEWAY FOR FEAR OF LOSING POWER DOING 70 MILES AN HOUR WITH A LARGE TRUCK RIGHT BEHIND ME AND BEING RUN OVER. I ALSO POINTED OUT THAT THEY SOLD ME A CAR THAT I CAN'T IN GOOD CONSCIENCE ALLOW MY WIFE AND KIDS TO DRIVE. I ASKED HIM TO MAKE IT RIGHT. HE REP

Steering
Filed Jul 17, 2019127,000 milesVA

WHILE DRIVING, MY POWER STEERING RANDOMLY GOES OUT, LUCKILY I WAS PARKING WHEN IT DID, BUT THE MESSAGE POPS UP AS -STEERING ASSIST FAULT-. NOW I WOULD HAVE BEEN WORRIED IF IT WASNT FOR THE FACT THAT IT WOULD WORK FOR SHORT PERIODS OF TIME THEN RANDOMLY CUT OFF IN THE MIDDLE OF DRIVING, GOT ME ONCE ON A TURN ALMOST CAUSING ME TO CRASH. NOT SURE IF THERE IS A REAL DIFFERENCE WITH THE OTHER FOCUSES BUT MINES A 2013 FORD FOCUS SE HATCHBACK.

Power Train
Filed Jul 16, 201970,000 milesPA

WHEN STARTING FROM A STOPPED POINT THE CAR SOMETIMES STRUGGLES TO GO. SOMETIMES WHILE DRIVING THE VEHICLE SHUDDDERS FOR SHIFTING.

Electrical System
Filed Jul 16, 201912,000 milesMI

VEHICLE HAS REPEATEDLY HAD TRANSMISSION ISSUES COMING IN A VARIETY OF FORMS. AT TIMES I WILL BE UNABLE TO ACCELERATE, WITH MY PEDAL TO THE FLOOR, WHILE THE CAR SEEMS TO 'COAST' AND WITH NO EXPLANATION. OTHER TIMES I HAVE HAD THE VEHICLE'S ALERT LIGHTS COME ON WITH A WARNING THE TRANSMISSION HAS OVERHEATED AND TO PULL OVER 'IMMEDIATELY.' THIS IS DIFFICULT TO DO WHEN ON A 55 MPH ZONE OR ON THE HIGHWAY; THE INABILITY TO ACCELERATE HAS LED TO MULTIPLE INCIDENCES PULLING INTO TRAFFIC OR ATTEMPTING TO MERGE WHERE VEHICLES HAVE HAD TO SWERVE OR STOP BECAUSE I AM IN THEIR WAY. IN DAILY DRIVING, THERE IS A CONSTANT SHUDDER THAT MAKES ME BELIEVE THE VEHICLE WILL FAIL AT ANY MOMENT. THIS VEHICLE WAS THE DAILY DRIVER OF MY WIFE AND WE WERE FORCED TO LEASE ANOTHER VEHICLE BECAUSE SHE DID NOT FEEL SAFE. IT HAS BEEN IN FOR A MULTITUDE OF REPAIRS AND REQUIRES MORE. HOWEVER, NO DEALERSHIP IS ABLE TO SCHEDULE AN APPOINTMENT OR PROVIDE A LOANER, EVEN THOUGH IT IS SUPPOSED TO BE A COVERED REPAIR. I EXCEEDED MY WARRANTY TO HAVE IT ENTIRELY COVERED SIMPLY BECAUSE NO DEALER COULD SCHEDULE ME. THE PROBLEMS BEGAN IN 2013 AND HAVE PERSISTED SINCE, TO THIS DATE. THE MOST RECENT SAFETY-RELATED MATTER OCCURRED ON A WINDING TWO LANE ROAD A MONTH AGO WHERE THERE WAS NOWHERE TO PULL OVER SAFELY AND THE CAR THREATENED TO SHUT DOWN DUE TO THE TRANSMISSION OVERHEATING

Unknown or Other
Filed Jul 16, 201950,000 milesKS

TRANSMISSION OVERHEATING LIGHT COMES ON, SAYING STOP SSAFELY, WAIT 5 MINUTES, JERKING FROM STOP, SHIFTING LIKE A MANUAL TRANSMISSION, WITH A PERSON WHO DOES NOT KNOW HOW TO USE THE CLUTCH.. FRONT END NOISE, VERY LOUD.TOOK TO DEALER, WAS TOLD NOTHING WAS WRONG WITH IT.

Power Train
Filed Jul 16, 201928,114 milesMI

MY VEHICLE USES THE DPS6 AUTOMATIC TRANSMISSION. I HAVE HAD SOFTWARE UPDATES APPLIED TWICE, AND THE CLUTCHES REPLACED TWICE (MAY 2016, OCTOBER 2018). I HAVE ALSO HAD THE TRANSMISSION CONTROL MODULE REPLACED ONCE (APRIL 2017). ALL OF THIS HAS BEEN UNDER AN EXTENDED WARRANTY, BUT I AM CONCERNED ABOUT THE FUTURE, WHEN THE EXTENDED WARRANTY RUNS OUT. AT THE MOMENT, THE TRANSMISSION IS BEHAVING NORMALLY. AFTER THE LAST SET OF CLUTCHES WERE INSTALLED, I WAS INSTRUCTED TO "DRIVE LIKE A 16 YEAR OLD". THAT IS: TO DRIVE AGGRESSIVELY, TO PREVENT THE PROBLEM FROM HAPPENING AGAIN. DOING SO WOULD MEAN I WOULD BE UNABLE TO ACHIEVE THE MPG ANYWHERE CLOSE TO WHAT THE CAR WAS ADVERTISED AS ACHIEVING. MY ANSWER TO THE "WHEN DID THIS HAPPEN?" QUESTION IS THE DATE OF THE FIRST REPLACEMENT OF THE CLUTCHES.

Power Train
Filed Jul 16, 201974,000 milesME

DPS6 TRANSMISSION SHUTTER HAS BEEN ATTEMPTED TO BE REPAIRED 4 TIMES. WAS TOLD THE LAST TIME THAT IT SHOULD BE A PERMANENT FIX. IT'S STARTING TO SHUTTER YET AGAIN. EVERY TIME I'M TOLD IT'S OKAY AND HAVE TO FIGHT TO GET IT REPAIRED. THIS WORRIES ME AS ENTERING A HIGHWAY VIA ON RAMP WHEN YOU NEED TO BUILD UP SPEED AND IT SHUTTERS IT CAN BE VERY DANGEROUS.

Power Train
Filed Jul 16, 2019VA

CAR WAS SOLD TO ME FROM DRIVE TIME, I WENT BACK AND FORTH WITH FOR SERVICE MANY OF TIMES WITH SLIPPING TRANSMISSION ISSUES. I HAD TO DO A REPOSSESSION ON THE CAR DO TO FORD NOT WANTING TO BUY IT BACK I HAVE DOCUMENTATION OF ALL THIS.

Power Train
Filed Jul 16, 201964,000 milesVA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT WAS UNABLE TO PLACE THE GEAR SHIFT BACK INTO THE DRIVE POSITION. THE VEHICLE WAS TOWED TO BEACH FORD (LOCATED AT 2177 VIRGINIA BEACH BOULEVARD, VIRGINIA BEACH, VA 23452, 855-802-4534) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,714. THE VIN WAS NOT AVAILABLE. *TR CONSUMER 25 JAN 2018 CAR NOT SHIFTING PROPERLY. NEW CLUTCH ASSEMBLY INSTALLED UNDER WARRANTY AT 42,930 MILES BY BEACH FORD, 2717 VIRGNIA BEACH BLVD, VIRGINIA BEACH, VA 23452 MILEAGE AT TIME OF INCIDENT WAS 57,714 THE VIN IS LISTED ABOVE. THIS IS THE 2ND TRANSMISSION REPAIR COMPLETED ON THIS VEHICLE. THE FIRST REPAIR WAS THE REPLACEMENT OF THE CLUTCH ASSEMBLY BECAUSE OF POOR SHIFTING. THIS WAS DONE UNDER WARRANTY ON 25 JANUARY 2018 AT BEACH FORD IN VIRGINIA BEACH, VA. THE MILEAGE AT THAT TIME WAS 42,930. ONE FINAL NOTE. MANY ARTICLES WRITTEN ABOUT THESE TRANSMISSION PROBLEMS CONSISTENTLY CITE NO IMMINENT DANGER CAUSED WHEN THE CAR GOES INTO NEUTRAL SINCE THE VEHICLE CAN STILL STEER TO THE SIDE OF THE ROAD. HOWEVER, THE SUDDEN LOSS OF POWER CAUSED BY THE SHIFT INTO NEUTRAL COULD BE CATASTROPHIC IN A PASSING OR MANEUVERING SITUATION. THESE TRANSMISSIONS ARE TERRIBLE. *JB

Unknown or Other
Filed Jul 16, 2019CO

THIS VEHICLE HAS HAD A SHUTTER AND POOR INITIAL ACCELERATION. THE CLUTCH HAS BEEN REPLACED TWICE AND TCM ONCE WHILE IN MY OWNERSHIP. I WAS JUST TOLD THAT BECAUSE I AM NOW OVER 100, 000 MILES THE CLUTCH IS NO LONGER COVERED UNDER WARRANTY BUT THE TCM IS. I HAVE HAD SEVERAL INCIDENTS WHERE THE CAR LOST ALL ACCELERATION ABILITIES WHILE DRIVING ON A BUSY HIGHWAY OR SIMPLY FAIL TO ACCELERATE AND A TRAFFIC LIGHT CAUSING MAJOR DELAYS FOR ANYONE AROUND ME. IT HAS BEEN A SAFTEY CONCERN FOR YEARS DUE TO THE UNPREDICTABILITY OF THE TRANSMISSION INTERMITTENTLY NOT ALLOWING ACCELERATION.

Unknown or Other
Filed Jul 16, 201915,000 milesAR

OUR CAR HAS ONE OF THE DPS6 TRANSMISSION AUTOMATIC CLUTCH SYSTEMS. WE PURCHASED THE CAR NEW IN 2013 FOR APPROX. $26,000. WE STARTED HAVING PROBLEMS WITH THE CAR AT ONLY ABOUT 10,000 MILES. THE CAR TO DATE HAS 68,000 MILES AND HAS BEEN IN THE SHOP FOR REPAIRS OVER 20 TIMES WITH 6 NEW CLUTCHES AND SEVERAL OTHER ADJUSTMENTS. THE SAFETY ISSUE IS YOU NEVER KNOW WHEN THE CAR WILL STALL AND START TO SPUTTER AND BUCK. SOMETIMES IT HAS NO POWER AND SOMETIMES IT SHOOTS FORWARD. ONE TIME IN PARTICULAR WE PULLED OUT INTO TRAFFIC AND HAS TO CROSS THREE LANES OF TRAFFIC ON A LEFT TURN. THE CAR STALLED AND WE WERE ALMOST HIT, IT WAS SO CLOSE THAT I STARTED TO CRY AND SCREAM. THIS CAR IS A NIGHTMARE. SOMEONE NEEDS TO LOOK TO SEE IF ANYONE HAS DIED BECAUSE OF THESE CARS. AS A REALTOR, BECAUSE OF THE LACK OF DEPENDABILITY, I HAD TO BUY ANOTHER CAR AND AM NOW STUCK WITH TWO CAR PAYMENTS BECAUSE THIS CAR IS WORTHLESS I CAN'T TRADE IT IN. PLEASE HELP. ALL OF MY LIFE I DROVE FORD AND QUITE HONESTLY I CANNOT IMAGING HOW CALLOUS FORD IS ABOUT THE SAFETY OF THESE VEHICLES. PEOPLES LIVES ARE IN DANGER... PLEASE DO SOMETHING....

Power Train
Filed Jul 16, 201970,000 milesMS

I HAVE HAD TO TAKE MY VEHICLE TO THE SHOP MANY TIMES BECAUSE THE TRANSMISSION SURGES AND LOSES POWER. THE DEALER SAYS THEY JUST RESET THE COMPUTER. BUT A FEW DAYS LATER THE ISSUES RETURN. THEN THE DEALER SAYS THERE IS NOTHING WRONG. THE ISSUES CONTINUE. I AM AFRAID THAT I WILL GET HIT IN AN INTERSECTION BECAUSE THE CAR LOSES FORWARD DRIVE.

Power Train
Filed Jul 16, 201944,615 milesPA

WHEN TRYING TO ACCELERATE FROM A STOP, THERE IS A MAJOR HESITATION/LAG. EXPERIENCE SHUTTERING WHEN ACCELERATING FROM A STOP. ENGINE REVS, BUT TRANSMISSION WILL NOT ENGAGE. STALLED IN MIDDLE OF AN INTERSECTION WHEN TCM FAILED. MULTIPLE OCCASIONS. ALL PAPER WORK HAS BEEN ATTACHED. TCM REPLACED AND CLUTCH REPLACED MANY TIMES.

Engine
Filed Jul 16, 2019MD

THE ENGINE AND TRANSMISSION STUTTER WHEN TAKING OFF.

Power Train
Filed Jul 16, 201970,000 milesPA

DAILY OCCURRENCE. IT SPEEDS UP ON IT'S OWN. IT LOSES POWER IN INTERSECTIONS AND WHILE MERGING. IT SOMETIMES DOESN'T RESPOND TO ATTEMPTED ACCELERATION. IT SHUTTERS SO BAD, AND I CAN'T PREDICT WHAT IT WILL DO. IT'S BEEN HAPPENING FOR YEARS, AND THE DEALERSHIP SAYS FORD HAS NO LONG TERM FIX. I WAS ALMOST HIT.MULTIPLE TIMES BECAUSE IT STOPPED ACCELERATING. I ALMOST HIT OTHERS MULTIPLE TIMES BECAUSE IT ACCELERATED ON ITS OWN. IT'S BEEN HAPPENING SINCE 17000 MILES WHEN I BOUGHT IT.

Power Train
Filed Jul 16, 201977,000 milesMI

I TOOK MY VEHICLE IN FOR SERVICE AT MY LOCAL FORD DEALERSHIP DUE TO THE TRANSMISSION SHUDDERING AND NOT ACCELERATING WHILE DRIVING AND INFORMED MY ADVISOR THE TRANSMISSION IS NOW SLIPPING MORE OFTEN, UNEXPECTEDLY AND MORE SEVERELY AND IS BECOMING A REAL DANGER WHILE ACCELERATION. THIS IS ANOTHER INSTANCE OF SEVERAL THAT I HAVE HAD TO HAVE THE TRANSMISSION RECALIBRATED OR CLUTCH REPLACED. DURING THIS OCCASION, I WAS TOLD THE PARTS NEEDED TO BE ORDERED AND WOULD BE ANOTHER 6-8 MONTHS BEFORE THE TRANSMISSION CAN BE SERVICED AND FIXED DUE TO HAVING NO PARTS. I DON'T WANT TO PUT MY 6 MONTH OLD DAUGHTER IN DANGER BY DRIVING THE CAR AND SINCE THE CAR. WHEN ASKED FOR A LOANER CAR UNTIL THE PARTS COME IN I WAS TOLD FORD COULD NOT DO THAT AND MY ONLY REMEDY WAS TO WAIT FOR THE PARTS TO COME IN. AFTER ESCALATING THE ISSUE TO FORD LEADERSHIP THROUGH EMAIL, MY TRANSMISSION WAS SERVICED WITHIN THE WEEK. HOWEVER THE TRANSMISSION STILL SHUDDERS AND SLIPS UPON ACCELERATION.

Engine
Filed Jul 16, 2019FL

I PURCHASED MY BRAND NEW 2013 FORD FOCUS, FROM THE DEALER IN MAY OF 2013. I TOOK IT BACK A WEEK LATER BECAUSE IT WAS "CLUNKY" WHEN ACCELERATING. THE FORD DEALERSHIP TOLD ME "THE CAR JUST NEEDS TO LEARN HOW YOU DRIVE, WE WILL RESET THE COMPUTER". SINCE THEN I HAVE HAD IT "RESET" 4 TIMES AND AM ON MY 3RD CLUTCH REPAIR. LAST WEEK WHILE BRAKING MY CAR DECIDED TO ACCELERATE INSTEAD. THIS IS THE 4TH TIME IN A YEAR, ONE RESULTING IN A BUMPER ON BUMPER ACCIDENT WITH MINIMAL DAMAGE. I DONT FEEL SAFE DRIVING MY CAR, I COMMUTE TWO HOURS A DAY. FORD SHOULD BE ASHAMED OF THEMSELVES! IF THE I HAD BEEN TOLD BACK IN 2013 WHEN I PURCHASED THAT THERE WAS AN ISSUE I WOULD HAVE TRADED THAT CAR THE FIRST WEEK.

Air BagsCrash2 injured
Filed Jul 16, 2019112,000 milesMI

TL* THE CONTACT OWNED A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE BEGAN TO SHAKE AND THE CONTACT STOPPED THE VEHICLE. AS SHE BEGAN TO DRIVE AGAIN, THE VEHICLE BEGAN TO STALL AND WAS HIT BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED UPON IMPACT AND THE VEHICLE WAS DESTROYED. THE CONTACT HAD MINOR INJURIES, HOWEVER, THE OTHER DRIVER CLAIMED TO BE INJURED BUT HER INJURIES WERE NOT DISCLOSED. AN AMBULANCE WENT TO THE SCENE AND TREATED THE CONTACT AND THE OTHER DRIVER WAS TAKEN TO THE EMERGENCY ROOM. A POLICE REPORT WAS FILED. THERE WAS NO DIAGNOSE GIVEN FOR THE VEHICLE FAILURE. AL SERRA AUTO PLAZA 6167 SAGINAW RD, GRAND BLANC, MI 48439 (810) 694-5600 AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE; A RECALL HAD BEEN ASSOCIATED WITH THIS VEHICLE'S VIN; NHTSA CAMPAIGN NUMBER 18V735000 (FUEL SYSTEM, GASOLINE). IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN ON 6 OCCASIONS TO 3-4 DIFFERENT DEALERS WHERE THE VEHICLE HESITATES WHILE DRIVING AND STALLS WAS SAID TO BE A NORMAL FUNCTION OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 112,000. *BF *TR

Power Train
Filed Jul 15, 201950 milesMI

CONTINUED PROBLEMS WITH TRANSMISSION SHAKE AND SHUDDER DURING ACCELERATION FOR A STOPPED POSITIONS , SUCH AS RED LIGHTS, STOP SIGNS ETC. ALSO SHAKE AND SHUDDER WHEN ACCELERATING COMING OUT OF A LEFT OR RIGHT TURN. SHAKE OR SHUDDER MOST TROUBLESOME WHEN TRYING TO ACCELERATE QUICKLY TO MERGE ON A BUSY ROAD WITH A SHORT ACCESS/RAMP. IT HAS BEEN OCCURRING SINCE I PURCHASED THE CAR IN 2013. DEALER SAYS THEY HAVE "TRIED " "SOFTWARE UPDATES" BUT NO IMPROVEMENT OR CHANGES, NOTICED.

Steering
Filed Jul 15, 2019130,000 milesFL

WHEN I TURNED MY CAR ON I GOT AN ALERT THAT SAID "STEERING ASSIST FAULT SERVICE REQUIRED". I TRIED TO BACK UP BUT THE STEERING WHEEL WAS COMPLETELY STIFF SO I TURNED MY CAR OFF. WHEN I TURNED IT BACK ON THE POWER STEERING RETURNED. I HAVE READ A LOT OF COMPLAINTS ABOUT THE SAME ISSUE ONLINE, AND I AM CONFUSED AS TO WHY THERE ISN'T A RECALL ON THE POWER STEERING YET.

Fuel/Propulsion System
Filed Jul 15, 2019CA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

EngineCrash
Filed Jul 15, 201980,000 milesMI

"TAKATA RECALL" INITIALLY THE CAR STARTED SHAKING AND MAKING TERRIBLE NOISES. AFTER PARKING IT, THE CAR WOULD NOT GO INTO REVERSE. IT WAS TOWED TO A "DEALER" FACILITY WHERE THEY DID SOME "REPAIRS" ON THE TRANSMISSION.....$600. THE CAR WAS TRANSFERRED TO ME AND I HAVE EXPERIENCED A LOSS OF FORWARD POWER SEVERAL TIMES. AFTER A SHORT WAIT PERIOD IT WILL START. I HAVE BEEN INVOLVED IN AN ACCIDENT.....PULLED ONTO THE 4 LANE ONE WAY HIGHWAY AND LOST POWER....BAM . THE CAR ALSO HAS THE "SHUDDER" ISSUE WHILE IDLING.. IT FEELS LIKE THE ENGINE WILL STALL.

Power Train
Filed Jul 14, 201974,000 milesMI

TRANSMISSION DOES NOT ACCELERATE AT TIMES AND DISENGAGES DURING DRIVING. TRANMISSION DOES NOT SHIFT PROPERLY HAS SHAKING CONDITION WHEN STARTING FROM A STOP.

Vehicle Speed Control
Filed Jul 14, 201957,400 milesAR

DRIVING ON THE INTERSTATE AND RPM'S SHOT UP TO 5 AND I HAD NO POWER AND WHEN I STOP AND THEN TRY TO TAKE OFF THE CAR JERKS AND THERES NO POWER, CAR ALSO SHUTS OFF UNEXPECTEDLY WHICH IS A MAJOR SAFETY CONCERN BECAUSE CAR IS ON INTERSTATE DAILY. CHECK ENGINE LIGHT ALSO CAME ON.

Electrical System
Filed Jul 12, 201954,000 milesNY

MY TRANSMISSION IS GREAT PROGRESSIVELY WORSE. THE JUDDER, SLIPPING OUT OF GEAR, DECELERATION WHEN I NEED TO ACCELERATE, AND THE RANDOM BUCKLING OF CAR IS GETTING TOO HORRIBLE TO IGNORE ANYMORE. MY DEALERSHIP TOLD ME THAT THERE HAS BEEN NO ISSUES WITH THE TRANSMISSION AND THAT I WAS WRONG. I AM READING WAY TOO MANY OF THE SAME STORIES WITH THE SAME CAR. THIS IS GETTING DANGEROUS AND I AM STUCK WITH THIS CAR. WHEN I ACCELERATE FROM A STOPPED POSITION, I FEEL AS IF I AM RIDING A BUCKING BRONCO (SHUDDERING). THE JOLTING AND SHUDDERING IS ENOUGH TO LOOSEN MY KIDNEYS. THIS HAS ALWAYS OCCURRED ON MY CAR. BUT IT IS GETTING WORSE. BUT ACCORDING TO FORD, THIS IS 'NORMAL' AND 'THIS TRANSMISSION IS SUPPOSE TO FEEL LIKE A MANUAL.' I HAVE DRIVEN MANUAL TRANSMISSION CARS AND THEY DO NOT BEHAVE THIS WAY. THEY HAVE MADE IT SEEM LIKE CARS ARE SUPPOSE TO DRIVE THIS WAY NOW.

Unknown or Other
Filed Jul 12, 201990,000 milesGA

DPS6 TRANSMISSION CONTINUOUSLY CAUSING PROBLEMS TO CAR FROM GEARS BEING SKIPPED, TAKES A SECOND FOR THE CAR TO GET GOING WHEN PRESSING GAS THEN WHEN IT GOES IT'S LIKE A ROCKET BLAST. STUTTERING WHEN IDLE. WHEN TRAVELING DOWN THE HIGHWAY AND YOU TAKE YOUR FOOT OFF THE GAS BUT THEN NEEDING TO STEP ON THE GAS TO GO UP HILL, THE CAR DOESN'T ACCELERATE PROPERLY- ITS A DELAYED ACCELERATION. WHEN LIGHTLY PRESSING THE GAS THE CAR STUTTERS AND YOU CAN HEAR THE METAL GEARS SHIFTING. WHEN RECALLS ARE FIXED, IT LEADS TO ME HAVING TO PAY FOR OTHER ISSUES TO BE FIXED (I.E. GOT FUEL TAKE RECALL FIXED BUT PAID $900 B/C OF OTHER DAMAGES CAUSED FROM THE DEFECT- IS WHAT I WAS TOLD). ALL OF THESE ISSUES HAVE OCCURRED SINCE 2015 WHEN THE CAR WAS PURCHASED USED. FORD PUT MORE EFFORT IN TEACHING THEIR DEALERSHIP PERSONNEL HOW TO B.S. CUSTOMERS WITH FALSE LANGUAGE OF WHAT ISSUES ARE AND NOT EVER BEING HONEST. NO ONE SHOULD BE DRIVING THIS DEATH TRAP OF A CAR.

Power Train
Filed Jul 12, 2019MD

THE TRANSMISSION IN MY CAR IS JUMPING. I ONLY HAVE 17,000 MILES ON IT. WHEN I TOOK IT TO MY DEALER HE SAID IT IS BAD AND ALWAYS WAS SINCE I BOUGHT IT. I DO NOT DRIVE IT MUCH SO IT IS OUT OF WARRENTIY. HE SAID FORD KNEW ABOUT IT WHEN THEY SOLD IT TO ME. I CAN NOT AFFORD TO HAVE A NEW TRANSMISSION PUT IN. I THINK IT IS THEIR RESPONSIBLY. I AM SCARED TO DRIVE IT. I SAW ON THE NIGHTY NEWS THEIR IS A PROBLEM. PLEASE HELP CHECK INTO THIS. I BELIEVE THEY ARE RESPONSEABLE FOR PAYING TO HAVE THIS FIXED. I AM A SENIOR CITIZEN AND ON A FIXED INCOME. THANK YOU.

Power Train
Filed Jul 12, 20194,600 milesWI

THE TRANSMISSION HAS BEEN REPAIRED OR PLACED 5 TIMES AND IT STILL HAS A SHUTTER IN THE CLUTCH. WHAT THIS DOES UPON TAKING OFF IT START SKIPPING SO YOU DON'T KNOW IF YOU ARE GOING TO MAKE IT THRU THE INTERCESION

Power Train
Filed Jul 12, 2019136,000 milesOH

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE VEHICLE ACCELERATED ROUGHLY. THERE WAS A BRIEF DELAY BEFORE THE VEHICLE MOVED FORWARD. THE VEHICLE ALSO HESITATED BEFORE SHIFTING INTO GEAR. ALSO, THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO DONLEY LINCOLN FORD (1455 COSHOCTON AVE, MT VERNON, OH 43050, (740) 392-2222) WHERE IT WAS DIAGNOSED THAT A CONTROL MODULE, SEALS, AND THE DUAL CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE CONTROL MODULE AND SEALS WERE COVERED UNDER WARRANTY. THE OTHER PART WAS NOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT COVER THE COST OF THE DUAL CLUTCHES. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS UNKNOWN.

Fuel/Propulsion System
Filed Jul 12, 201988,700 milesMO

WHILE DRIVING ON THE HIGHWAY THE VEHICLE STOPPED RUNNING AND LOST ALL POWER WITHOUT WARNING THE VEHICLE COULD NOT BE RE-STARTED. WAS ABLE TO GET THE VEHICLE TOWED AND LOOKED AT BY AN INDEPENDENT REPAIR SHOP SINCE THE FORD DEALERSHIPS WERE TOO BUSY TO LOOK AT A VEHICLE THAT WAS 3 HOURS AWAY FROM THE HOME ADDRESS. THE CAUSE OF THE ISSUE WAS THE EVAPORATOR VACUUM CANISTER. THE FAILURE OF THE CANISTER ALSO CAUSED THE FUEL TANK TO DEFORM AND DAMAGED THE FUEL PUMP/LEVEL SENSOR. THE CANISTER WAS REPLACED AND THE FUEL TANK POPPED OUT AS MUCH AS POSSIBLE, BUT THE FUEL LEVEL SENSOR IS STILL READING INCORRECTLY DUE TO THE DEFORMED TANK.

Power Train
Filed Jul 12, 2019MO

I HAVE HAD MY TRANSMISSION REPLACED 4 TIMES BEFORE HITTING 100,000 MILES. AT 109,000 MILES IT BEGAN THE SAME PROBLEMS OF SHUTTERING UPON ACCELERATION, LOWER FUEL EFFICIENCY, AND STALLING WHEN ATTEMPTING TO ACCELERATE. TO SAY THIS VEHICLE IS UNSAFE IS A MAJOR UNDERSTATEMENT.

Power Train
Filed Jul 12, 201958,000 milesNV

I WAS DRIVING MY CAR AND THE TRANSMISSION QUIT WORKING. A LIGHT CAME ON AND SAID TRANSMISSION OVERHEATING PULL OVER. I BARELY MADE IT TO THE DEALERSHIP. WHEN YOU HIT THE GAS PEDAL, THE CARD WOULD NOT GO.

Power Train
Filed Jul 12, 201995,000 milesSC

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST ACCELERATION AND STALLED WITHOUT WARNING. THE CONTACT DROVE TO JONES FORD (5757 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 744-3311) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS UNKNOWN.

Power Train
Filed Jul 11, 201973,000 milesMI

WHEN ATTEMPTING TO PULL OUT INTO TRAFFIC FROM A STOP, THE CAR SUDDENLY LOST POWER. PRESSING THE ACCELERATOR WAS JUST CAUSING THE ENGINE TO REV. THEN THE CAR SHIFTED INTO GEAR AND SUDDENLY LURCHED FORWARD. IT THEN DROPPED OUT OF GEAR AND LOST POWER AGAIN. CAR CONTINUED TO SHIFT RANDOMLY, DROP OUT OF GEAR, AND SUDDENLY SHIFT INTO GEAR AND ACCELERATE CREATING A VERY DANGEROUS SITUATION. IT WOULD NOT SHIFT CORRECTLY AFTER THAT UNTIL I TOOK IT TO A DEALERSHIP AND THEY UPDATED THE TRANSMISSION CONTROL MODULE SOFTWARE. SERVICE ADVISOR AT THE DEALERSHIP SAID THIS WAS A COMMON PROBLEM AND WOULD LIKELY HAPPEN AGAIN.

Power Train › Clutch Assembly
Filed Jul 11, 201978,000 milesIN

THE VEHICLE STUTTERS, SHAKES, SHUDDERS, GRINDS, AND JERKS WHEN ACCELERATING FROM A STAND STILL OR ACCELERATING OUT OF A A LOWER TURN. I HAD THE CLUTCH REPLACED A YEAR AGO BUT THAT ONLY SOLVED THE PROBLEM FOR A FEW MONTHS. NOW IT'S WORSE THAN EVER AND I DRIVE IT EXACTLY HOW THE FORD MECHANIC PEOPLE DESCRIBED. CROSSING 4 LANE HIGHWAYS HAS BECOME A RISKY ENDEAVOR NOW AS I NEVER KNOW IF THE CAR WILL STALL OR LAG OR ACCELERATE FAST ENOUGH TO GET THROUGH. I VOICED THIS SAFETY CONCERN WITH FORD MORE THAN ONCE BUT THEY DIDN'T CARE. THE FORD SHOP HAS TRIED TO CONVINCE ME THE ISSUE WAS MY OWN FAULT BECAUSE OF HOW I DRIVE IT BUT I'VE SEEN MANY OTHER SIMILAR COMPLAINTS ONLINE. THEY ALSO BLAMED THE PROBLEM ON A LEAKY SEAL WITHIN THE CLUTCH AND ENSURED THE REPLACEMENT WOULD FIX THE ISSUE BUT CLEARLY IT HASN'T. THE WHOLE DESIGN IS DEFECTIVE BUT FORD LITERALLY DOESN'T CARE. PERSONALLY, I NEVER CARRY ANY PASSENGERS BECAUSE I NEVER KNOW WHEN I'LL BE STRANDED OR GET INTO AN ACCIDENT BECAUSE OF THIS TRANSMISSION/CLUTCH ISSUE. I ALSO GET REGULAR OIL CHANGES AND OTHER BASIC CAR MAINTENANCE TO TRY TO BE AS SAFE AS POSSIBLE BUT I FEEL IT'S A TIME BOMB. *JS

Engine
Filed Jul 11, 2019FL

ALONG WITH THE MYRIAD OF FORD DPS6 TRANSMISSION PROBLEMS, AND REPAIRS OVER THE PAST 4 YEARS, I ALSOY HAD AN EVENT THAT COULD HAVE CAUSED A FATALITY DIRECTLY RELATED TO THE PERFORMANCE OF THE POWER TRAIN AND ENGINE. WHILE ATTEMPTING TO MAKE A LIGHT ACCELERATION FOR A CITY GREEN TRAFFIC SIGNAL FOR A LEFT 90 DEGREE TURN THE CAR UNILATERALLY INCREASED THE SPEED AND RPM'S. THE CAR WAS MOVING SO FAST I NEARLY HIT A TREE ON THE OPPOSITE SIDE OF THE INTERSECTION AT A HIGH RATE OF SPEED. I HAD TO REPEATEDLY HIT THE GAS PEDDLE WITH MY FOOT TO STOP THE ACCELERATION, WHILE MAINTAINING DIRECTIONAL CONTROL OF THE VEHICLE. I AM STILL WAITING FOR FORD TO CONTACT ME ABOUT THE OTHER FUEL RECALL ISSUE RELATED TO THIS VEHICLE SO THEY CAN ADDRESS THIS ISSUE AS WELL.

Fuel/Propulsion System
Filed Jul 11, 2019111,000 milesTX

1. THE TRANSMISSION JUMPED AT INTERSECTION ONCE. THE TRANSMISSION DID NOT SWITCH FROM PARK TO DRIVE ONCE. THE SOFTWARE WAS RE-CONFIGURED SEVERAL TIMES BUT IT STILL NOT RUNNING SMOOTHLY AT LOW SPEED. THIS ISSUE HAPPENED SINCE I BOUGHT THE CAR IN NEW. 2. THE FUEL TANK INDICATOR DID NOT SHOW CORRECT FUEL LEVEL. THE ENGINE LIGHT ON. THE CAR SEEMS LOOSING POWER. HAD TO BRING THE CAR TO THE DEALER TO RE-CONFIGURE THE SOFTWARE.

Engine
Filed Jul 11, 2019100,900 milesMI

VEHICLE STALLS ERRATICALLY DUE TO A FUEL DELIVERY ISSUE. LEAVES DRIVER STRANDED WITH NO MEANS OF STARTING THE CAR. FORD IS AWARE OF THE ISSUE VIA NHTSA RECALL NUMBER: 18V735 BUT NO SOLUTION HAS BEEN IMPLEMENTED YET.

Power Train
Filed Jul 11, 201912,544 milesIL

I PURCHASED A BRAND NEW 2013 FORD FOCUS IN JUNE 2013, I BEGAN HAVING ISSUES WITH THE CAR LURCHING AND SHUDDERING IN FALL 2014. WHEN I APPLY MY FOOT TO THE GAS, THE CAR HESITATES AND THEN LURCHES AND SHUDDERS BEFORE FULLY ACCELERATING. THE PROBLEM IS THE TRANSMISSION. WHEN GOING UPHILL, THE CAR HESITATES AND SHUDDERS EXCESSIVELY. THE SHUDDERING IS WORSE IN COLD WEATHER AND WHEN AIR CONDITIONER IS RUNNING IN HOT WEATHER. I WAS TOLD IT WAS AN ISSUE WITH THE CLUTCH IN THE TRANSMISSION AND IT WAS REPLACED IN OCT 2014. IN JAN 2016, I WAS BACK WITH THE SAME PROBLEM AND THEY GAVE THE SAME FIX. THERE WERE RECALLS THAT REQUIRED REPROGRAMMING WHICH I HAD DONE BUT THE SHUDDERING CONTINUED. 4 MONTHS AGO, I WAS TOLD IT WAS NOT SHUDDERING OUTSIDE OF NORMAL AMOUNTS AND I HAD TO PAY FOR THE REPAIRS EVEN THOUGH IT SHOULD HAVE BEEN COVERED UNDER MY DEALER WARRANTY. WHEN I GOT THE CAR BACK IT WAS STILL SHUDDERING AND I HAVE NOT GONE BACK. IF I GET THE CAR SERVICED ANYWHERE ELSE, I LOSE THE LIFETIME POWER TRAIN WARRANTY THAT THE SPECIFIC DEALERSHIP OFFERED. I CANNOT AFFORD A NEW CAR NOR CAN I CONTINUE TO PAY OUT OF POCKET FOR REPAIRING THE SAME PROBLEM OVER AND OVER AGAIN. THE PROBLEM IS CONTINUING AND I AM FRUSTRATED WITH THE SERVICE MANAGERS ATTITUDE ABOUT GETTING IT FIXED. THE LAST TIME IT WAS "FIXED" WAS MARCH 2019 BUT THE SHUDDERING NEVER WENT AWAY. I WAS TOLD THE TRANSMISSION WOULD RE-LEARN MY DRIVING STYLE AND IT WOULD GO AWAY.

Fuel/Propulsion System
Filed Jul 10, 2019AZ

"TAKATA RECALLS" TOOK IN FOR RECALL TO FIX THE PROBLEMS. THE VEHICLE WHEN DRIVEN, ABOUT TO STALL WHEN IT SLOWS DOWN, LIKE AT STOP, IT SOUNDS LIKE A LITTLE GAS BEING TAKEN WHILE IN MOTION, CITY STREET, COUNTRY ROAD, THEN HIGHWAY

Engine
Filed Jul 10, 2019NC

THIS FOCUS HAS GAVE ME NOTHING BUT PROBLEMS . I'VE HAD IT FOR ALMOST 4 YEARS IN JANUARY. AND IT'S LEFT ME STRANDED NUMEROUS TIMES MULTIPLE TRIPS TO THE DELERSHIP LETS NOT GET STARTED ON HOW AWFUL THEY ARE. I'M GOING TO TRADE IT IN . NEVER WILL I BUY ANOTHER FORD !!

Engine
Filed Jul 10, 201990,000 milesWV

I HAVE A 2013 FORD FOCUS SE. I BOUGHT IT USED AT 84K MILES FROM A DEALERSHIP IN FEBRUARY OF 2019. FIRST TIME I GOT GAS AFTER BUYING THE CAR IT HAD TROUBLE STARTING AFTERWARDS. HAD THAT FIXED AND IT DOESN'T STALL BUT THE MILES TO EMPTY READS INCORRECTLY NOW. ALSO STARTED MAKING A GRINDING SORT OF NOISE WHEN I'M GOING UP SLIGHT INCLINES. WHEN I GO FROM A STOP LIGHT OR STOP SIGN IT SHUDDERS DURING ACCELERATING. I WAS GETTING ONTO THE HIGHWAY AND HAD TO STOP ON THE ENTRANCE RAMP DUE TO ROAD WORK AND ALMOST COULDN'T GET ENOUGH POWER TO GET ONTO THE INTERSTATE. CURRENTLY THIS WEBSITE IS SAYING ALL OF MY RECALLS HAVE BEEN REPAIRED.

Fuel/Propulsion System
Filed Jul 9, 2019OK

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED GREAT AMERICA FORD LINCOLN(580-338-8423, LOCATED AT 906 U S 54, GUYMON, OK 73942) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR*JB

Fuel/Propulsion System
Filed Jul 9, 2019NM

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ZIEMES FORD (3004, 5700 E MAIN ST, FARMINGTON, NM 87402, (888) 375-9581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jul 9, 201960,000 milesOK

WE HAD TRANSMISSION CLUTCHES REPLACED THROUGH RECALL. THIS DID NOT FIX PROBLEM. WHILE DRIVING, CAR WILL START FLASHING TRANSMISSION ERROR, HILL ASSIST ERROR, BREAKING ERROR , ETC.. THEN THE CAR WILL STALL. WE HAVE TAKEN IT TO DEALER 3 TIMES NOW. THIS HAS HAPPENED ON BUSY CITY STREETS AND HIGHWAY.

Electrical System
Filed Jul 7, 2019170,000 milesGA

TRANSMISSION SYSTEM ON DASH DOESN'T RECOGNIZE CAR IS IN PARK OR ANY CHANGES IN GEAR. IT REFUSES TO START (OR EVEN CRANK).

Unknown or Other
Filed Jul 6, 201980,000 milesCA

SIDE DOOR LATCH

Fuel/Propulsion System
Filed Jul 4, 201998 milesTN

STUDDERING, SHAKING UPON ACCELERATION

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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