Page 17 of 43 · complaints 801–850 of 2,112

2013 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Unknown or Other
Filed May 8, 2019VA

THE CAR TENDS TO SHUDDER AS IT ACCELERATES, SOMETIMES MORE, SOMETIMES LESS. THERE WAS A RECALL ISSUED ABOUT 6 MONTHS AGO FOR THE CAR WHICH MIGHT BE RELATED TO THIS (NHTSA RECALL NUMBER 18V735), BUT THERE IS STILL NO AVAILABLE REMEDY FOR THE PROBLEM, WHICH SEEMS LIKE A PROBLEM IN ITSELF.

Power Train
Filed May 8, 201955,000 milesCA

IM HAVING PROBLEMS WITH MY CAR'S TRANSMISION. I BOUGHT IT WHEN IT HAD 53K MILES ON IT, NOW IT HAS 69K. THE PROBLEM HAS BEEN THERE SINCE I PURCHASED IT. THE CAR HESITATES WHEN SHIFTING THROUGH GEARS, THE ENGINE REVVS UP BUT THE TRANSMISION WILL NOT RESPOND AS NORMAL, IT SLIPS/HESITATES. WHILE DRIVING ON HIGHWAYS IT SOMETIMES DISPLAYS A WARNING SAYING "TRANSMISION OVERHEATING PULL OVER AND TURN ENGINE OFF". I BELIEVE THIS IS A MAJOR SAFETY ISSUE. I SPOKE WITH FORD DEALERSHIP AND THEY SAID THE WARRANTY DOES NOT COVER THIS. THEY ARE INSTRUCTING TO REPLACE THE CLUCTH.

Structure › Body
Filed May 7, 2019MS

I RECEIVED A RECALL NOTICE IN THE MAIL , NOTICE# 16S30/NHTSA RECALL 16V-643 MAY, 2017 AND IN DOING SO I NOTIFIED THE VICKSBURG FORD DEALERSHIP HERE AND SCHEDULED A APPOINTMENT TO HAVE MY VEHICLE CHECKED, AND THE PART MADE IT HERE TUESDAY 5/30/17) AND IT WAS REPAIRED I WAS TOLD. NOW YESTERDAY AS I TRIED TO CLOSE MY DOOR IT WOULD NOT LATCH SO I TOOK IT BACK TO THE FORD CO TO HAVE IT CHECKED AGAIN TO SEE WHAT THE PROBLEM WAS. I WAS TOLD THAT THERE IS NO RECALL EXISTS. OF COURSE NOT IT WAS IN 2017 THAT I CAME OUT AND IT WAS SUPPOSE TO HAVE BEEN REPAIRED, BUT THE PROBLEM IS IT HAS HAPPENED NOW. WHEN I TOOK MY CAR OUT THERE AT THE TIME I WAS ONLY FOLLOWING WHAT I WAS INSTRUCTED TO DO, NOW THE WANT ME TO PAY FOR IT BECAUSE THE SERVICEMAN TOLD ME , HE DID NOT THINK FORD WOULD PAY FOR IT BECAUSE IT IS NOT ON NOTICE AT THIS TIME. THEY WANT ME TO PAY $197.50 PLUS TAX AND $110.00 LABOR CHARGE. I DONOT FEEL THAT THIS IS RIGHT, BECAUSE THEY WAS PAID FOR DOING THE JOB IN MAY, 2017 EVENTHOUGH AT THE TIME I WAS NOT EXPERIENCING THE PROBLEM AT THE TIME, AND IT IS HAPENING NOW THEY NEED TO CORRECT THE PROBLEM. I CANNOT RIDE AROUND WITH A DOOR THE IS NOT SHUT PROPERLY. NOW I AM STILL TRYING TO FIND MY RECEIPT FOR THE REPAIR, AND THEY DO HAVE A RECORD OF IT BECAUSE THE SECRETARY TOOK A FORLDER WITH THE SERVICE TICKET BACK IN THE BACK TO THE SERVICEMAN BUT HE ACTED LIKE THAT WAS NOT THE RECALL TICKET. I AM GOING TO CONTINUE TO LOOK FOR MY RECEIPT BUT IN THE MEANTIME I NEED TO GET THIS PROBLEM FIXE

SteeringCrash
Filed May 7, 2019120,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AS THE POWER STEERING AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Electrical System
Filed May 6, 2019163,498 milesVA

RADIO WILL CUT OUT AND THEN SOUND LIKE WIRES ARE SIZZLING AND WONT PLAY.THE VEHICLE IS IN MOTION.AND EVEN WHEN ITS TURNED OF THE SIZZLING SOUND IS STILL THERE.

Steering
Filed May 6, 201985,640 milesCA

POWER STOPPED OPERATING WHILE DRIVING. IT HAD SUDDENLY BECOME VERY DIFFICULT TO TURN THE STEERING WHEEL. THIS IS DANGEROUS ESPECIALLY FOR A SMALLER PERSON, THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN.

Power Train
Filed May 2, 2019150,000 milesCA

I WAS DRIVING ON A CITY WHEN I THE CAR SHIFTED GEARS. I CONTINUED TO DRIVE IT NOT THINKING ANYTHING OF IT. ONCE I CAME TO A POINT WHEN I HAD TO REVERSE, I REALIZED THAT'S MY CAR DID NOT WANT TO MOVE BACK WARDS EVEN WHEN I USED THE GAS.

Fuel/Propulsion System
Filed May 1, 2019129,435 milesGA

MY FUEL LINE AND FUEL NECK WENT OUT ON ME I WAS DRIVING AND ANOTHER PERSON WAIVED AT ME AND SAID THEY SAW SPARKS COMING FROM THE CAR I WAS IN THE MIDDLE OF THE ROAD AND THEN THE CALL STOP I WAS LOW ON GAS SO I THOUGH I RAN OUT OF GAS GOT GAS AND THE GAS RAN THROUGH TO THE GROUND I HAD NO WARNING IT JUST HAPPEN I CALLED MY MECHANIC HE WAS THE ONE THAT TOLD ME ABOUT THE FUEL LINE AND FUEL NECK HE SAID THAT WAS VERY DANGEROUS BECAUSE THE GAS WAS RUNNING OUT I JUST THANK GOD IT DID NOT BLOW UP WITH ME OR MY GRAND KIDS LOOKS AGAIN I THANK GOD MY FAMILY HAS ALWAYS BEEN A FORD FAMILY BUT I HAVE HAS SO MANY ISSUES WITH THIS CAR IM NOT A HAPPY CAMPER WITH MY FORD FOCUS BUT I CAN'T AFFORD RIGHT NOW TO GET ANOTHER VEHICLE I HAVE A LITTLE OVER A YEAR TO PAY THIS OFF I'M UNSIDE DOWN AND HAVE TO KEEP IT BUT NOT HAPPY ABOUT FORD YOU GUYS HAVE PUT OUT GREAT CARS WHAT HAPPEN TO THE 2013 FORD FOCUS SE

Electrical System
Filed Apr 27, 2019120,000 milesMN

MY STEREO HAS DECIDED TO TERRORIZE ME WITH LOUD POPPING, CRACKLING, AND WHITE NOISE. IN THE BEGINNING MY STEREO WOULD MAKE A LOUD POP AND THEN NOT EMIT ANY SOUND. THE DISPLAY WOULD WORK, AND I COULD CHANGE THE STATIONS, INPUTS, AND VOLUME, BUT NO NOISE WOULD COME OUT OF THE SPEAKERS. I WOULD SIMPLY TURN THE CAR OFF AND BACK ON AND THE PROBLEM WOULD BE RESOLVED. SINCE, THIS GREMLIN HAS TRANSFORMED INTO A CREATURE OFF A "PREDATOR" MOVIE. NOW WHEN I START MY CAR, THE MUSIC MAY PLAY FOR A COUPLE SECONDS AND THEN THE LOUD POPPING TAKES OVER. WHETHER THE VOLUME IS ON "1" OR "10" THE NOISE IS JUST AS LOUD AND STARTLING. I WOULD SIMPLY TURN OFF THE POWER TO THE STEREO, BUT THIS DID NOT SEEM TO ALLEVIATE ANYTHING. ALTHOUGH NOT AS CONSISTENT, THE NOISE SEEMS TO INTERMITTENTLY COME EVEN IF THE CAR IS TURNED OFF AND THE KEY NOT IN THE IGNITION. AS STATED, THIS NOISE IS VERY LOUD AND STARTLING. IT STARTLED ME ENOUGH THAT I ACCIDENTALLY JERKED THE WHEEL OUT OF REFLEX WHILE DRIVING DOWN THE HIGHWAY YESTERDAY. MUSIC IS A LUXURY, BUT HAVING THE CRAP SCARED OUT OF YOU BY YOUR OWN CAR WHILE DRIVING IS A GIANT SAFETY ISSUE!!

Power Train
Filed Apr 19, 2019104,704 milesMS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. SHE WAITED TEN MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE VEHICLE DROVE VERY SLOWLY AND FAILED TO ACCELERATE. THE CONTACT DROVE THE VEHICLE TO KIRK AUTO CO (LOCATED AT 235 STATE HWY 7 FRONTAGE RD, GRENADA, MS 38901, (888) 480-6177) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SWITCH FROM THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE CLUTCH AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,704.

Structure › Body › Door
Filed Apr 18, 201978,000 milesMO

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR DID NOT CLOSE AND "FRONT DRIVER'S DOOR OPEN" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT CALLED TOM PECK FORD OF HUNTLEY AT 847-669-6060 (LOCATED AT 13900 AUTOMALL DR, HUNTLEY, IL 60142) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

Power Train
Filed Apr 16, 201990,000 milesLA

COULDN'T SHIFT, SLOW SHIFTING, WON'T GO INTO GEAR, WON'T COME OUT OF GEAR. WON'T CRANK, WON'T MOVE. THIS HAPPENED OVER A PERIOD OF 4 YEARS

Steering
Filed Apr 16, 201961,000 milesNC

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DRIVER MANAGED TO STEER THE VEHICLE HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 61,000.

Power Train
Filed Apr 15, 201970,000 milesPA

TRANSMISSION CLUTCH SHUDDERING/CHATTERING ON ACCELERATION, PRIMARILY IN 1ST AND 2ND GEAR. WORSE WHEN AMBIENT TEMP IS WARMER. SLAMS INTO GEAR, SOMETIMES BREAKING TIRES LOOSE ON PAVEMENT. ONLY OWNED THIS CAR FOR 1 WEEK. MILEAGE IN THE 70K RANGE. ESPECIALLY DANGEROUS PULLING OUT ON A TURN. CAR WILL JERK SIDEWAYS AND HESITATE, LEAVING YOU OPEN TO BEING STRUCK BY ANOTHER VEHICLE.

Steering
Filed Apr 15, 201984,000 milesNY

THE POWER STEERING HAS COMPLETELY FAILED. IT IS VERY DIFFICULT TO TURN THE CAR, ESPECIALLY AT LOW SPEEDS.

Power Train
Filed Apr 12, 2019105,000 milesNH

I OWNED THE CAR 3 DAYS AND THE TRANSMISSION LIGHT CAME ON. CLAIMED THE TRANSMISSION MODULE WAS REPLACED. TWO HOURS AFTER GETTING THE CAR BACK IT WOULD NOT START, ENGINE LIGHT CAME ON. SEE PHOTO IT WOULD APPEAR THE OBD2 WIRES HAVE BEEN TAMPERED WITH IN AN EFFORT TO DISABLE THE LIGHT CONTINUING TO COME ON. (PICTURE ATTACHED) THE CAR IS BACK IN THE SHOP. IT HAS BEEN 2 WEEKS SINCE PURCHASE I HAVE HAD THE CAR IN MY POSSESSION FOR A TOTAL OF 3 DAYS. THE USED CAR PLACE WHERE IT WAS PURCHASED WILL NOT TAKE THE CAR BACK. THERE IS A 90 DAY WARRANTY THAT WILL RUN OUT. THE CAR IS OVER THE 100K MILE WARRANTY FOR THE DEALERSHIP TO FIX.

Unknown or Other
Filed Apr 11, 201990,000 milesFL

THE RADIO/SPEAKERS WILL SUDDENLY MAKE A LOUD POPPING SOUND/CRACKLING SOUND OUT OF NOWHERE. THE POPPING/CRACKLING IS OFTEN LOUD ENOUGH TO WHERE IT STARTLES THE DRIVER, WHICH IS A HUGE SAFETY ISSUE. THIS HAPPENS RANDOMLY SO THE DRIVER CANNOT BE PREPARED FOR THE LOUD, STARTLING NOISE. TSB ISSUED FOR ST MODEL BUT NOT SE. PLEASE HELP. THERE ARE HUNDREDS IF NOT THOUSANDS HAVING THIS PROBLEM! PLEASE CONSIDER A RECALL. IT IS COSTING OWNERS THOUSANDS OF DOLLARS TO "DIAGNOSE" AND SOMETIMES GET A FIX. THANK YOU.

Electrical System
Filed Apr 10, 2019GA

THE TRANSMISSION HAS BEEN SLIPPING BADLY BUT WARRANTY IS ONLY 100K MILES AND CAR HAS 105K SO FORD DEALER SAYS I HAVE TO PAY REPAIRS. THIS IS A KNOW ISSUE. DASHBOARD DISPLAY IS DAMAGE AND SHOWS NO INFORMATION - MILLAGE - AND CAN NOT PASS EMISSION TESTING SINCE CAN NOT DETERMINE MILLAGE. DEALER WANT $800. VEHICLE JUST SHUT-OFF IN MIDDLE OF DRIVING - VERY SCARY - DISCONNECT AND CONNECT BATTERY AND WORKED BUT SCARY AND DANGEROUS. ALL THESE THREE ISSUES -TRANSMISSION, DISPLAY & SHUTTING OFF- SHOULD BE A RECALL BECAUSE CAR CAN NOT BE USE.

Structure
Filed Apr 10, 201969,763 milesCA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WATER WAS FOUND INSIDE THE VEHICLE MORE THAN ONCE AFTER IT RAINED. ALSO, THE CLUTCH VIBRATED WHEN THE GEARS WERE SHIFTED. THE FAILURE OCCURRED EVERY TIME AFTER SHIFTING OUT OF FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STAR FORD AND LINCOLN (1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977) WHERE IT WAS DIAGNOSED THAT A NEW CLUTCH AND FUEL TANK WERE NEEDED AND THE POWER TRAIN CONTROL MODULE (PCM) NEEDED REPROGRAMMING. THE CONTACT STATED THAT THE MECHANICS ONLY INSTALLED A NEW FUEL TANK AND REPROGRAMMED THE PCM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,763. *TT*JB

Steering
Filed Apr 6, 201998,000 milesFL

POWER STEERING FAILED WHILE VEHICLE WAS MOVING ON SURFACE ROAD MAKING IT NEARLY IMPOSSIBLE TO SAFELY STEER OUT OF TRAFFIC. FAILURE CAME ON SUDDENLY AND WITHOUT WARNING.

Power Train
Filed Apr 5, 2019MN

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SLIPPED INTO NEUTRAL. THE VEHICLE SHUTTERED EXTENSIVELY AND WAS EXTREMELY DIFFICULT TO DRIVE. MANKATO FORD (1935 MADISON AVE, MANKATO, MN 56001, (507) 387-3454) DIAGNOSED AND REPLACED THE CLUTCH ASSEMBLY, BUT THE FAILURE RECURRED. THE DEALER WAS AWARE THAT THERE WAS A WARRANTY CAMPAIGN FOR THE VEHICLE AND TOOK AN EXTENDED PERIOD OF TIME TO PROVIDE THE CLUTCH ASSEMBLY. WHEN THE FAILURE RECURRED, THE MANUFACTURER TOOK A LONG TIME TO PROVIDE THE PART FOR THE POWER TRAIN CONTROL MODULE REPLACEMENT. THE WARRANTY CAMPAIGN HAD SINCE EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INITIALLY SERVICED FOR THE MANUFACTURER'S POWER TRAIN RECALL CAMPAIGN NUMBER: 16S30, WHICH ALSO FAILED TO PROVIDE A PERMANENT REMEDY. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Unknown or Other
Filed Apr 1, 2019CA

MY CAR GOT ON FIRE WHILE IT'S WAS PARKED

Engine
Filed Mar 28, 2019NH

MY CURRENT PROBLEM IS AFTER FUELING UP MY CAR IT STARTS AND THEN STALLS, THEN THE NEXT RESTART IT TURNS OVER ABOUT 5 TO 10 SECONDS AND STARTS AND THEN HAS A ERRATIC IDLE AND IT MAY STALL AGAIN, OR IF I MANAGE TO TAKE OFF IT WILL RUN OK, UNLESS I HAVE TO STOP WITHIN A 100 YARDS, AND IT THEN MAY STALL AGAIN, OR HAVE A ERRATIC IDLE AROUND 2000 RPMS, THEN IDLES DOWN TO THE 750 AREA IF I'M LUCKY, ONLY AFTER FUELING UP. EVERY START AFTERWARDS STARTS AND RUNS FINE UNTIL THE NEXT GAS UP. I HAVE AN ENGINE CODE I BELIEVE THEY SAID WAS A EVAP CODE, MY FUEL TANK IS STARTING TO CONCAVE ON THE BOTTOM. I TALKED TO MY DEALERSHIP AND THEY SAID I'M NOT PART OF THE RECALL, ALTHOUGH HE SAID I FIT ALL THE PARAMETERS OF THE RECALL, BUT MY VIN NUMBER ITS IN THE SYSTEM. I'M LOOKING FOR HELP AND HOPE SOMEONE CAN CONTACT FORD ! PS THIS IS ON GOING AND VERY DANGEROUS! THANK YOU, VERY DISAPPOINTED IN FORD. PS PS THE TRANSMISSION IS ANOTHER FORTY PAGES OF INFO IF YOU EVER HAVE THE TIME TO TALK. *TR

Steering
Filed Mar 28, 201962,000 milesWI

COMPLETE FAILURE OF POWER STEERING MAKING CAR IMPOSSIBLE TO DRIVE. PER DEALER RACK / BOLT FAILURE. ESTIMATE TO REPAIR $2200. COULD HAVE CAUSED CAR CRASH. WHAT HAPPENED WARNING LIGHT TO PULL OVER GET SERVICE IMMEDIATELY FOLLOWED BY COMPLETE LOCKING OF STEERING. EVEN THE TOW TRUCK PERSON COULD BARELY GET ON TO TOW TRUCK BECAUSE COULD NOT MOVE POSITION OF CARE.

Power Train
Filed Mar 27, 2019130,000 milesOH

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH AND SWITCHING GEARS, THE VEHICLE SLAMMED INTO SECOND GEAR. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERYDAY FOR THE PAST MONTH WHEN SWITCHING FROM FIRST INTO SECOND GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Wheels
Filed Mar 26, 201984,000 milesMO

MY 2013 FORD FOCUS TIRE ROD "SLIPPED OUT" AND WAS REPLACED. THE PART WAS NOT BROKEN BUT THE THREADS ON THE MALE BOLT SLIPPED OUT AND BECAME DISCONNECTED WHILE EXITING A PARKING. THE PART CAME OUT DURING THE TRANSITION FROM REVERSE TO DRIVE WHILE STOPPED AND STRAIGHTENING THE WHEEL. THE FEMALE PART ON THE TIRE ROD BECAME DISCONNECTED. I HAVE CONCERN THAT THAT IS A PART MALFUNCTION AND THIS SHOULD NOT HAPPEN. I HAVE A VIDEO OF THE PARTS AT THE TIME OF THE INCIDENT THAT SHOWS THE PART IS NOT BEEN BROKEN AND DID NOT HAVE DAMAGE. THIS CAR HAS NOT BEEN INVOLVED IN ANY ACCIDENTS. THERE IS RUST ON THE THREADS AND I FEEL THAT CONTRIBUTED TO IT COMING APART. I BELIEVE THAT THIS PART IS A MANUFACTURERS DEFECT.

Fuel/Propulsion System
Filed Mar 26, 2019TN

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615) 442-8845) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Mar 26, 2019125,000 milesOH

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ALSO, THE FUEL GAUGE DID NOT FUNCTION PROPERLY AND INDICATED THAT THERE WAS FUEL IN THE VEHICLE WHEN THERE REALLY WAS NONE. THE VEHICLE WAS TAKEN TO KISTLER FORD SALES INC. (5555 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FORD MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 125,000.

Latches/Locks/Linkages
Filed Mar 22, 2019TX

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES), 16V698000 (LATCHES/LOCKS/LINKAGES), AND 18V735000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE VEHICLE WAS TAKEN TO FIVE STAR FORD (6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180) WHERE THEY DID NOT REPAIR ANY OF THE RECALLS FOR REASONS UNKNOWN. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR 16V643000 AND 16V698000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 18V735000.

Engine
Filed Mar 22, 201969,870 milesMN

THERE IS AN ENGINE CHECK LIGHT ON MY DASH BORD AND WHEN I DRIVING ON THE HIGHWAY THE ENGINE COMPLETELY SHUT OFF TWO TIMES BY THIS WK. AND ALSO WHEN I DRIVING UP HILL THE CAR FORCE BECOMIN WEAK

Electrical System
Filed Mar 20, 2019VA

LESS THAN 24 HRS AGO I STARTED FOCUS AND THE DASHBOARD THAT TELLS ME HOW MUCH FUEL, AND HOW FAST I'M GOING DIDN'T WORK PULLED OVER TURNED IT OFF AND BACK ON AND IS STILL NOT WORKING. WENT TO CHANGE FUSES AND THAT DIDN'T FIX THE ISSUE. TALKED TO LOCAL REPAIR SHOP WHO HAS SEEN THE ISSUE AND SAYS IT CONTROL MODULE AND THAT THE PIECE IS CONNECTED TO SECURITY SYSTEM AND THAT SOMETHING WOULD HAVE TO BE REBUILT. CALLED FORD HOME OFFICE 800 NUMBER AND WAS NO HELP.

Power Train
Filed Mar 19, 2019146,000 milesKS

TAKATA RECALL. THE TRANSMISSION HAS A SHUTTER/SLIP IN BETWEEN 1ST AND 2ND GEAR AND THIS IS A PROBLEM WITH THIS YEAR AND CAR. FORD HAD EVEN OFFERED TO BUY THESE CARS BACK. MY CAR IS A 2013 FORD FOCUS TITANIUM. IT DOES IT EVERY TIME I TAKE OFF. NOW MY CAR WONT START BECAUSE THE CLUTCH IS STUCK AND FORD IS TELLING ME I'M OUT OF WARRANTY - CLUTCH HAS BEEN REPLACED 3 TIMES ALREADY AND THEY WANT TO CHARGE ME $2,300 TO FIX AN EXISTING AND ONGOING ISSUE THEY KNOW THEY HAVE.

Power Train
Filed Mar 16, 2019113,000 milesSC

TAKATA RECALL. THE TRANSMISSION HAS A SHUTTER/SLIP IN BETWEEN 1ST AND 2ND GEAR AND I HEAR THAT IS A PROBLEM WITH THESE CARS. MY CAR IS A 2013 FORD FOCUS TITANIUM HATCHBACK. IT DOES IT EVERYTIME I TAKE OFF

Electrical System
Filed Mar 13, 201987,000 milesFL

FORD DEALER IN MELBOURNE, FLORIDA REFUSES TO PERFORM RECALL WORK. TOOK THE CAR IN--IT FAILED INSPECTION. THE MANAGER REFUSED TO ORDER PARTS OR WORK ON THE VEHICLE AND TOLD ME THE MECHANIC WAS ON VACATION. I WENT BACK AGAIN TO HAVE THE OTHER RECALL ITEMS WORKED ON, THE MANAGER SAID IT WAS STILL A "NO GO," AND I'D HAVE TO WAIT TWO MONTHS TO GET MY UNSAFE CAR LOOKED AT...

Fuel/Propulsion System
Filed Mar 13, 201990,000 milesMI

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE RESTARTED WHEN THE GEAR WAS SHIFTED INTO NEUTRAL. ALSO, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO FAIRLANE FORD (313-846-5000, LOCATED AT 14585 MICHIGAN AVE, DEARBORN, MI 48126) WHERE THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE VEHICLE WAS KEPT AT THE DEALER'S FOR THE RECALL REPAIR. ONE WEEK LATER, THE CONTACT WAS CALLED AND INFORMED TO RETURN THE LOANER VEHICLE; HOWEVER, THE TECHNICIAN STATED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO ALWAYS MAINTAIN A HALF TANK OF FUEL WHILE DRIVING UNTIL THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Mar 11, 201990,814 milesOH

THE STEERING FAILURE WAS NOTICED DRIVING AT HIGH WAY SPEED AS IT BECAME VERY DIFFICULT TO MAINTAIN A STRAIGHT LINE OF TRAVEL. ONCE I DETERMINED SOMETHING WAS WRONG I PULLED OVER TO RUN THE CARS BUILT IN DIAGNOSTIC. THE DIAGNOSTIC CLAIMED THERE WAS A STEERING FAULT AND SERVICE WAS NEEDED BUT APPEARED AS IF THE VEHICLE WAS STILL FUNCTIONAL. I THEN DECIDED TO SHUT THE VEHICLE OFF AND RESTART IT, ONCE RESTARTED THE ERROR MESSAGE "STEERING LOSS STOP SAFELY" APPEARED AND THE STEERING WAS EFFECTIVELY LOCKED UP

Steering
Filed Mar 10, 2019112,000 milesNC

WHILE DRIVING ON THE INTERSTATE RECEIVED A WARNING 'POWER STEERING ASSIST FAULT- SERVICE REQUIRED'. NEARLY WRECKED, BUT WAS ABLE TO PULL ONTO THE SHOULDER, WHEN I RESTARTED THE VEHICLE THE ERROR WENT AWAY AND POWER STEERING WAS BACK. MADE IT HOME (CAUTIOUSLY) AND NOW THE ERROR COMES UP EVERY TIME I START THE VEHICLE AND THE WHEEL IS NEARLY IMPOSSIBLE TO TURN.

Electrical System
Filed Mar 8, 201965,000 milesMN

TRANSMISSION HAS NEVER WORKED CORRECTLY, BROUGHT INTO FORD TO HAVE RECALL OF PART OF TRANSMISSION REPAIRED. NEVER SHIFTED CORRECTLY INTO NEXT GEAR, SOMETIMES JERKED AND SPUTTERED AND MAKES GRINDING NOISE AND WAS TOLD THAT IT WAS BECAUSE ENGINE WAS 4 CYLINDER. EARLY IN 2018, ELECTRICAL SYSTEM SHUT DOWN. DASH LIGHTS OF DEFROST, DOOR LOCK NO LONGER WORKED. TRUNK STOPPED OPENING, RADIO STOPPED WORKING AND ALL THAT WAS HEARD WAS LOUD STATIC SPORADICALLY WITH OR WITHOUT RADIO BEING ON, AND DOME LIGHTS NO LONGER WORKED EITHER. BROUGHT INTO FORD DEALER AND WAS TOLD CAR NEEDED NEW CLUTCH (DUE TO TRANSMISSION NEVER WORKING CORRECTLY) AND WAS NO LONGER COVERED UNDER WARRANTY. WAS TOLD THE ELECTRICAL SYSTEM FAILURES WERE DUE TO BATTERY, WHICH WAS REPLACED OUTSIDE OF DEALER WITH NO FIX TO PROBLEMS AT ALL. WAS TOLD NEED TO REPLACE RADIO WHICH WAS NO LONGER ANY GOOD, CAR LESS THAN 5 YEARS OLD AT THIS TIME AND THAT THE TRUNK LATCH NEEDED TO BE REPLACED. WAS TOLD NONE OF THE ISSUES ON THE CAR WERE COVERED UNDER WARRANTY. ALSO RECEIVED INFORMATION IN 2016 FOR CLASS ACTION LAW SUIT REGARDING MY VEHICLE DUE TO TRANSMISSION ISSUES.

Electrical System
Filed Mar 7, 201940,000 milesTX

INSTRUMENT PANEL WENT OUT, UNABLE TO TELL HOW FAST YOUR GOING OR IF LIGHTS ARE ON, OR BLINKERS. UNABLE TO DETERMINE MILEAGE OF VEHICLE

Fuel/Propulsion System
Filed Mar 7, 201980,000 milesOH

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE WAITING FOR THE RED LIGHT TO TURN GREEN, THE VEHICLE BEGAN TO HESITATE AND LOSE ACCELERATION. ALSO, THE "TRANSMISSION FAULT" MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO TEAM FORD/LINCOLN (905 BRADY AVE, STEUBENSVILLE, OH 43952) WHERE IT WAS DIAGNOSED THAT THE CLUTCH KIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO JIM ROBINSON FORD (95 ROBINSON DR, TRIADELPHIA, WV 26059) WHERE IT WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Engine
Filed Mar 6, 2019107,112 milesAZ

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED JERKING INTERMITTENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN DRIVING FORWARD AND REVERSING. THE VEHICLE WAS TAKEN TO ROBERT HORNE FORD (3400 TOMAHAWK RD, APACHE JUNCTION, AZ 85119) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 107,112.

Engine
Filed Mar 6, 2019104,900 milesFL

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE FUEL TANK WAS FAULTY AND THE VEHICLE STALLED. AFTER REFUELING THE VEHICLE, THE FUEL GAUGE INDICATED THE FUEL TANK WAS EMPTY. THE CHECK ENGINE INDICATOR WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO GREEN WAY FORD (9001 E COLONIAL DR, ORLANDO, FL 32817, (888) 984-4895), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 104,900.

Electrical System
Filed Mar 5, 2019FL

2013 FORD FOCUS SE. THE DEALERSHIP WILL NOT PERFORM THE RECALL.--MY VEHICLE IS SUBJECT TO MULTIPLE ITEMS, ACCORDING TO THE VIN REPORT. I DON'T KNOW WHAT TO DO...

Air Bags
Filed Mar 1, 2019133,132 milesNC

TAKATA RECALL. ON FRIDAY MARCH 1 2019 AS I WAS DRIVING MY AIR BAG EXPLODED. NO DAMAGE TO VEHICLE OCCURRED.

Steering
Filed Mar 1, 201996,000 milesFL

COULD HAPPEN WHILE DRIVING OR WHEN YOU TURN ON THE CAR.... ON THE SCREEN APPEARS A MESSAGE SAYING 'STEERING WHEEL PROBLEM, PLEASE CONTACT SERVICE' AND THE WHEEL TURNS TO BE REALLY HARD TO MOVE, VERY DANGEROUS..... THE ONLY WAY TO FIXED ON THE MOMENT IS TO STOP.... TURN OFF THE CAR AND ON AGAIN. THIS IS A AUTOMATIC STEERING SYSTEM, THERE IS NO WAY TO ADD FLUID OR TRY TO FIX IT BY YOURSELF.

Fuel/Propulsion System
Filed Feb 27, 2019124,790 milesMO

TAKARA RECALL MY CAR IS SHIFTING WEIRD THE EVAP CANISTER FOR FUEL IS CLICKING AND MY CAR IS GETTING BAD MPG MY CAR CLUNKS WHEN GOING OVER BUMPS THE FRONT END CLICKS WHEN YOU TURN AND FEELS LIKE SOMETHING MIGHT BREAK I DONT THINK THE ELECTRICAL SYSTEM IS WORKING RITE

Power Train
Filed Feb 27, 2019107,800 milesWI

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR INDEPENDENTLY SWITCHED TO FIRST GEAR AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRENENGEN FORD (615 S BLACK RIVER ST, SPARTA, WI 54656, (608)-269-3673) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 107,800.

Fuel System, Gasoline
Filed Feb 26, 201952,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE TRANSMISSION AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE SLOWLY DRIVEN TO AUTONATION FORD KATY (LOCATED AT 20777 KATY FWY, KATY, TX 77450, (281) 305-8949). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR COST. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

Engine
Filed Feb 25, 2019100,000 milesCA

WHILE WAITING IN TRAFFIC ON A HILL OR ACCELERATING UPHILL THE CHECK ENGINE LIGHT RANDOMLY TURNS ON AND THE VEHICLE IMMEDIATELY SHUTS OFF. THIS HAS LEFT ME ROLLING TO A STOP ON THE FREEWAY AND EVEN ROLLING BACKWARDS DOWNHILL UNABLE TO TURN THE CAR BACK ON. TODAY I BARELY PULLED OVER ON THE SIDE OF THE ROAD BEFORE I STARTED TO COAST BACKWARDS. RECALL WAS POSTED 10/22/18 AND THERE IS NO SOLUTION YET OVER 4 MONTHS LATER.

Power Train
Filed Feb 22, 2019IL

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHUDDERING. *LD *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Focus → · Every Focus year → · How the figures are calculated →