2012 Ford Focus complaints

PURCHASED VEHICLE NEW FROM GOLDEN CIRCLE FORD, JACKSON TN. I HAVE MADE COMPLAINTS TO FORD CORPORATE ABOUT THE TRANSMISSION AND TREMENDOUS SHUDDER, LOOSING POWER AND NOT SHIFTING INTO LOWER GEARS. AREA REP ADVISED FOR ME TO GET ANOTHER OPINION FROM DEALER 100 MILES FROM ME AND HE WOULD CALL BACK BUT HE NEVER DID. LOCAL SERVICE DEPARTMENT SAYS SHUDDER IS NORMAL AND SERVICE MANAGER HAS SAME VEHICLE THAT DOES THE SAME. TELLS ME THIS IS THE WAY TRANSMISSION IS MADE TO GET GOOD GAS MILEAGE. I WAS RECENTLY REAR-ENDED B/C MY VEHICLE STALLED AND WOULD NOT ACCELERATE. I TOOK IT IN AGAIN, AFTER BODY REPAIRS MADE, THEY TOLD ME, "NORMAL, JUST THE WAY IT IS". WHILE SITTING AT INTERSECTION STOPPED, LIGHT TURNED GREEN, I ACCELERATED, VEHICLE STALLED, WAS HIT. OTHER PARTY ASSUMED LIABILITY BUT ASKED WHY I DID NOT GO AHEAD AND MOVE. MY CAR DID WHAT IT DOES CONSTANTLY. RPM'S REV UP TO 3500 ONCE VEHICLE DECIDES TO TAKE OFF. RETIRED ON FIXED INCOME, THIS WAS TO BE LAST VEHICLE. AFRAID TO PICK UP GRANDCHILDREN AND TRANSPORT THEM. WHERE DO I GO FROM HERE? USING HUSBANDS BIG TRUCK TO GO PLACES WHICH IS VERY HARD FOR ME TO DO. WE HAVE BEEN DOING BUSINESS WITH GC SINCE 1984 AND EXTREMELY DISAPPOINTED IN RESPONSE. THIS CAR SHOULD NOT BE ON THE ROAD. IN THE EVENT I HAVE A MORE SERIOUS ACCIDENT, PLEASE LOOK INTO WHY FORD WOULD NOT RECALL THIS VEHICLE. IF THEY RODE IN IT, THEY WOULD NOT WANT THEIR FAMILY MEMBERS USING IT. THIS ISSUE HAS CHANGED MY WAY OF TRAVEL AND DEPENDENCY. I SAY A PRAYER EVERY TIME I

I PURCHASED THIS FORD ON SEPT 22, 12... IT HAD 83 MILES ON IT.. I AM THE ONLY OWNER. SINCE THEN ITS BEEN IN THE DEALER FOR SERVICE OVER 10 TIMES. I AM ON MY (3)THIRD CLUTCH SYSTEM TO STOP THE SHUTTER AND LOUD NOISES IT MAKES. THE LAST CLUTCH WAS INSTALLED ON SEPT 23, 14. AND AFTER A WEEK ITS BACK TO ITS SAME JERKING/SHUTTERS AND THE NOISE IS LOUD WHEN YOU MAKE TURNS. ITS REALLY NICE WHEN I TRY TO GET A BUYER TO TEST DRIVE IT. I PRAY IT DOES NOT MAKE A NOISE DURING THE TEST DRIVE. AND, THE FRONT SHOCK SUSPENSION MADE CRUNCHING NOISES AT LOW SPEEDS ON UN-EVEN ROAD SURFACE. (LIKE DRIVING IN AND OUT OF DRIVE WAY AND IN PARKING LOTS). AND, THE WAY TO FIX THE FRONT SUSPENSION.... THE FORD SERVICE TIGHTEN THE FRONT END DOWN. AND. BELIEVE ME YOU FEEL EVERY IMPACT OF THE BUMPS. FORD PUT OUT A PAPER THAT THE SERVICE PEOPLE GAVE US THE 1ST TIME WE WHEN IT. THE CAR NEEDS TO LEARN YOUR DRIVING PATTERNS. AND THE MOST RESENT ONE IS THE CAR MIGHT DRIVE LIKE A MANUAL/STANDARD CAR- WITH JERKS.. AND MAKE NOISE. THIS IS THE TRANSMISSION. THIS WOULD BE NICE TO HAVE THIS INFO. HANDED TO ME BEFORE I PURCHASED THE AUTO AND THEN I COULD MAKE A GOOD CHOICE IS THIS PURCHASE. BUT THE INFORMATION WAS GIVEN TO ME WHEN I HAD ISSUES WITH THE FORD. ANY, BUYER READ OTHER DRIVERS COMMENTS. AND, IF YOU REALLY LIKE TO BUY THE FORD FOCUS. GET THE MANUAL ONE. IT HAS NO.... ISSUES BECAUSE YOU SHIFTING MANUAL TRANSMISSION. AND NOT HAVE THE ISSUES WITH THIS AUTO CLUTCH. AND, THE 2013 TO 2014 HAVE THE SAME ISSUES AS T

I WAS DRIVING AND THE STEERING WHEEL STARTED TO BE HARD TO TURN. A LIGHT CAME ON AND THE CAR SAID STEERING ASSIST FAULT SERVICE REQUIRED. I WAS ABLE TO PULL THE CAR OVER AND RESTART IT AND IT WORKED UNTIL TODAY 10/11/14. TODAY I WAS IN MY DRIVEWAY AND THE LIGHT CAME ON AGAIN AND SAID THE SAME MESSAGE. I TRIED RESTARTING IT FOUR TIMES AND NOTHING HAPPENED SO IT WAS UNSAFE TO DRIVE. *TR

I PURCHASED MY FORD FOCUS 2012 FIVE MONTHS AGO AND IT HAS NOW HAD TO GO TO THE SHOP 4 TIMES. FIRST, THE CAR FELT LIKE IT WAS DRIVING OVER A RUMBLE STRIP AND WAS SLIPPING BETWEEN FIRST AND SECOND GEARS. SECOND, I WAS STOPPED AT A LIGHT AND THE CAR WOULD NOT MOVE THEN BOLTED AHEAD AND THE CHECK ENGINE LIGHT CAME ON. THIRD, THE CAR WENT INTO LIMP HOME MODE AND LOST ALL POWER WHEN ACCELERATING. LASTLY, AND THE STRAW THAT BROKE THE CAMELS BACK. I WAS STOPPED AT A RED LIGHT WITH MY FOOT ON THE BRAKE AND THE ENGINE REVVED AND THEN WOULD NOT MOVE. FINALLY THE CAR STARTED TO MOVE AND THE CHECK ENGINE LIGHT CAME ON AND I PULLED OVER TO RESTART THE CAR BUT THE LIGHT DID NOT GO AWAY. I DECIDED WITH EVERYTHING THAT HAS HAPPENED THE CAR WAS NOT SAFE TO DRIVE (AS I AM A SALES PERSON AND DRIVE ME CAR ALL DAY) SO I DECIDE TO HEAD HOME. UNFORTUNATELY, I HAD TO GET ON A HIGHWAY FOR ABOUT 2 MILES( THE BUSIEST HIGHWAY IN ALLENTOWN, PA) AS I GET ON THE HIGHWAY IN THE RIGHT LANE WITH MY HAZARDS ON THE CAR BEGIN TO LOSE ALL POWER AND THE GEAR LIGHT (DRIVE) STARTED TO BLINK, THE CAR THEN ACCELERATED AGAIN THEN LOST POWER AGAIN. BUT THIS TIME IT WOULD NOT START UP AGAIN, LUCKILY I WAS ABLE TO CRUISE OFF ON TO A NARROW SHOULDER AND THEN MY CAR WOULD NOT MOVE OR TURN ON. THEREFORE, NEEDING A TOW. EVEN WITH ALL THE WORK THIS CAR HAS NOW HAD (WORKING ON THE SOFTWARE, REPLACING THE TRANSMISSION CLUTCH, REPLACING THE TCM, ETC I STILL DO NOT FEEL SAFE IN THIS CAR AND AM HORRIFIED THAT FORD WOULD PUT THIS CAR

I STARTED MY CAR IGNITION, BEGAN TO BACK OUT OF MY DRIVEWAY. AFTER ABOUT 2 - 7 SECONDS, THE POWER STEERING FROZE UP AND A CAUTION LIGHT LIT UP ON MY DASH. IT READS: POWER STEERING ASSIST MALFUNCTION, CHECK MANUAL. OR WORDS VERY CLOSE TO THAT EFFECT. THIS HAS HAPPENED ABOUT 10 - 15 TIMES SINCE APPROXIMATELY SEPTEMBER !8, 2014. I TOOK IT TO FORD DEALER AND THEY CHANGED THE BATTERY. THEY SHOWED LOW VOLTAGE TO THE STEERING...OR SOMETHING TO THAT EFFECT. IT DID NOT FIX THE PROBLEM. THE EXACT THING KEEPS HAPPENING. IT HAPPENS RIGHT AFTER I START UP THE CAR. I TURN OFF THE IGNITION, RESTART THE CAR, AND IT WORKS OKAY AFTER THAT. *TR

THE VICTIM OF THE FATALITY WAS DRIVING NORTHWEST ON RTE 84 AT 1:58 PM ON 9/26/14 WHEN SHE HIT THE MEDIUM STRIP AT THE CORNER OF DODGE RD IN HAMPTON FALLS, N.H.. THE RIGHT FRONT TIRE HAD A BLOW OUT AND SHE THEN HAD A ROLL OVER ACCIDENT. SHE WENT THROUGH THE GUARD RAIL AND INTO A DEEP DITCH. THE EYE WITNESS CALLED 911 AND ASSISTED THE DRIVER WHO HAD NO SIGNS OF LIFE AT THE SCENE. WHEN THE VOLUNTEER HAMPTON FALLS SQUAD ARRIVED AT THE SCENE, THE ACLS UNIT WAS CALLED OFF. THIS IS CURRENTLY UNDER INVESTIGATION BY THE NEW HAMPSHIRE STATE POLICE. UPDATED 10/28/14 *BF.....UPDATED 12/29/15 *BF *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR OPENED INDEPENDENTLY AND FAILED TO SHUT PROPERLY. THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

FOR SEVERAL MONTHS I NOTICED SIGNIFICANT SHUTTERING OF THE TRANSMISSION WHEN ACCELERATING FROM A STOP INTO LOW GEARS. TOOK THE CAR TO DEALERSHIP FOR REPAIR, PER WARRANTY EXTENSION PROVIDED BY FORD (FIELD SERVICE ACTION NUMBER 14M01). SEVERAL DAYS AFTER THAT COMPLETED SERVICE, THE ENGINE LIGHT TURNED ON -- AND WAS ON AND OFF OVER A PERIOD OF APPROXIMATELY ONE WEEK. THE CAR ALSO PERIODICALLY JERKED FORWARD UNEXPECTEDLY WHILE ACCELERATING IN LOW GEARS, AND THE SAME UNEXPECTED MOVEMENT HAPPENED OCCASIONALLY WHEN IN REVERSE. I MADE A FOLLOW UP SERVICE APPOINTMENT DURING THIS TIME. THEN TWO DAYS BEFORE THE SERVICE APPOINTMENT, AFTER FILLING THE CAR WITH GAS, THE ENGINE WOULD NOT START. WHEN TURNING THE KEY IN THE IGNITION, THE CAR SHUTTERED VIOLENTLY WITH A GREAT DEAL OF NOISE. AFTER CALLING A TOW TRUCK AND RESTING THE CAR FOR APPROXIMATELY ONE HOUR, THE TOW TRUCK DRIVER WAS ABLE TO GET THE ENGINE STARTED -- COMMENTING THAT FIRST AND REVERSE GEARS FELT UNSTABLE AND UNSAFE. CAR HAS SINCE BEEN TOWED TO THE DEALERSHIP FOR A SECOND ROUND OF SERVICE. PROBLEM AND SOLUTION ARE YET TO BE DETERMINED. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED SLOWLY ON OCCASION. OTHER TIMES, THE RPMS WOULD RACE AND THE VEHICLE WOULD JERK FORWARD. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER WAS NOT ABLE TO REPROGRAM THE COMPUTER TO INSTALL THE NEW PART AND HAD TO RE-INSTALL THE OLD PART. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS TAKEN TO THE DEALER A FOURTH TIME TO HAVE THE NEW PART INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SENSORS INTERMITTENTLY ILLUMINATED FOR THE BRAKE ASSIST AND PARKING AIDE. IN ADDITION, WHILE MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL LOCKED INTERMITTENTLY MORE THAN ONCE. THE CONTACT ALSO STATED THAT THE CLOCK INTERMITTENTLY SHORTED OUT AND THE TIME DISPLAY WAS INCORRECT. THE DEALER PROVIDED AN INTERIM REMEDY AND SUGGESTED THAT THE CONTACT TURN OFF THE GPS. THE INTERIM FIX REMEDIED THE FAILURE AS LONG AS THE CONTACT USED THE FEATURE TO DISABLE THE GPS AUTO CLOCK MANUALLY EACH TIME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

STEERING LOOSES POWER (NO POWER STEERING). AFTER A RESTART OR TWO POWER STEERING COMES BACK ONLY TO GO OUT AGAIN AFTER A LITTLE WHILE. *TR

POWER STEERING FAILURE LIGHT CAME ON AND POWER-STEERING IN VEHICLE STOPPED WORKING. ATTEMPTED TO CLEAR OUT BY SHUTTING OFF ENGINE AND TURNING CAR BACK ON, BUT IT DID NOT WORK. HAD TO HAVE CAR TOWED TO DEALERSHIP. THEY SAID THERE IS A SENSOR FAILURE AND ENTIRE STEERING SYSTEM NEEDS REPLACED, COST APPROXIMATELY $2,000. MAY BE TWO WEEKS TO REPAIR, NO WORD ON WHEN PARTS WILL BE IN. *TR

SON WAS DRIVING HOME WHEN THE ELECTRONIC STEERING ASSIST FAILED, MAKING CAR VERY HARD TO CONTROL. *TR

WHEN YOU TAKE OFF THE VEHICLE SHUDDERS DURING ACCELERATION. WE HAVE TAKEN THE CAR INTO PLANO FIVE STAR FORD TWICE NOW AND THEY STILL SAY THEY CANNOT GET IT TO ACT UP. MY HUSBAND DRIVES 150 MILES A DAY IN THIS CAR AND ON SEPTEMBER 26TH WE DID NOT THINK WE WOULD MAKE IT HOME IN IT. HE TOOK IN TO PLANO FIVE STAR FORD ON MONDAY THE 29TH AND THEY SAID THEY HAVE DRIVEN IT 90 MILES THIS WEEK AND CANNOT GET IT TO ACT UP AND TOLD US TO COME AND GET THE CAR. WE RECEIVED A LETTER DATED AUGUST 2014 FROM FORD STATING THIS IS A PROBLEM AND THEY HAVE EXTENDED THE WARRANTY TO 100,000 MILES. WE ALREADY HAVE 86,000 PLUS MILES ON THE CAR AND THE TRANSMISSION WILL NOT LAST MUCH LONGER. PLEASE HELP US... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRANSMISSION SHUDDER. REBUILT 3 TIMES. SOFTWARE RESET 5 TIMES. TRANSMISSION COMPUTER REPLACED 1X. STILL SHUDDERS, DRIFTS BACK WHEN ON A HILL, JERKS INTO GEAR SUDDENLY. SERVICE STATION ADVISED ME WHEN THEY REPLACED THE COMPUTER (NOT UNDER WARRANTY) THAT THE SHUDDER AND OTHER CHARACTERISTICS WERE NORMAL FOR THE TRANSMISSION AND DID NOT DO ANYTHING ABOUT IT. THIS BEGAN WHEN I PURCHASE THE CAR IN SPRING OF 2012 AND IS STILL AN ISSUE NOW AT ABOUT 82,0000 MILES. MOST OF THE WORK WAS DONE WHILE UNDER THE NORMAL WARRANTY. THE LAST SERVICE, WHEN THEY REPLACED THE COMPUTER WAS DONE IN SEPTEMBER 2014. THE TRANSMISSION IS NOT OPERATING NORMALLY AND SEEMS DANGEROUS AT TIMES WHEN IT JERKS INTO GEAR OR ROLLS BACK WHEN AT A STOP. *TR

THIS WAS THE FIRST TIME MY SERVICE ENGINE SOON CAME ON. THE TRANSMISSION WAS SLAMMING INTO EVERY GEAR. I WAS STUCK IN 3RD GEAR REVVING AT APPROXIMATELY 3500 RPM GOING 30 MPH. I WAS ABLE TO DRIVE THE CAR HOME. THE DAY AFTER I TOOK INTO SPIKES FORD WHERE THE PROBLEM WAS THEN FIXED ON 08-11-14. I PICKED UP THE CAR AND DROVE HOME. 2 HOURS LATER AS I'M ENTERING A HIGHWAY TO GO TO WAL-MART, THE CAR LURCHED FORWARD, RPM'S FLEW WAY ABOVE 6000 AND CAR SPED UP FOR A SECOND THEN SLOWLY DECLINED DOWN TO 30 ON THE HIGHWAY!! THE CHECK ENGINE LIGHT CAME ON AGAIN. I DROVE THE CAR TO THE DEALERSHIP AND THEY FELT THE PROBLEM SO THEY TOOK THE CAR YET AGAIN. NEXT DAY THEY CALLED AND SAID THEY FIXED IT. ANOTHER 3 HOURS LATER, CHECK ENGINE LIGHT CAME ON AND THEY REFLASHED IT FOR THE 3RD TIME IN A 4 DAY PERIOD. CHECK ENGINE LIGHT CAME ON AGAIN SO I DECIDED TO TAKE IT TO BOGGUS FORD. I TOOK IT TO BOGGUS FORD AND WITHIN 3 DAYS THE CAR WAS OUT FROM THE SHOP. ALL WAS WELL UNTIL LATER ON IN THE NIGHT, THE CHECK ENGINE LIGHT CAME ON. I TOOK IT ONCE LAST TIME FURIOUS ALREADY WITH THE CAR AND ONCE AGAIN SAID IT WAS FIXED. I DROVE TO SCHOOL AND AS I WAS FINDING A PARKING SPOT, THE CHECK ENGINE LIGHT CAME ON. RIGHT AFTER, A MESSAGE SAID, "TRANSMISSION HOT" PULL OVER SAFELY. ANOTHER MESSAGE CAME ON AND SAID, "WAIT 7 MINUTES". EMBARRASSED THAT MY BRAND NEW FOCUS WAS DOING THIS I LET IT COOL OFF. A SALESMAN WE WORKED WITH, WAS KIND ENOUGH TO PICK UP MY CAR AND I FROM SCHOOL. WE TOOK IT BACK TO THE DEALER WHERE

TRANSMISSION MALFUNCTIONS CAUSING LONG DELAY/HESITATION WHEN SHIFTING AND SLOW/DELAYED ACCELERATION. NOTICEABLE SHUDDERING AND VIBRATION WHEN SHIFTING BETWEEN GEARS AND OCCASIONAL HARD, PRONOUNCED SHIFT CHANGES CAUSING DRIVER AND PASSENGERS TO LUNGE. THIS CREATES VERY DANGEROUS DRIVING CONDITIONS MAINLY BECAUSE IT'S DIFFICULT TO CONTROL THE ACCELERATION OF THE VEHICLE. THE CHECK ENGINE LIGHT COMES ON AND A WARNING MESSAGE APPEARS IN THE DASH STATING 'TRANSMISSION MALFUNCTION SERVICE NOW' THIS EVENT OCCURRED THE FIRST WEEK OF VEHICLE OWNERSHIP (I PURCHASED THE VEHICLE BRAND NEW JANUARY 2012). AT THAT TIME THE DEALER RECALIBRATED THE TRANSMISSION AND IT'S BEEN PERFORMING SATISFACTORILY UNTIL RECENTLY. THIS EVENT HAS NOW OCCURRED ON FOUR OTHER OCCASIONS WITH THE MOST RECENT EVENT OCCURRING ON 9/30/2014. THE 9/30/2014 EVENT WAS THE MOST DANGEROUS AND SEVERE SO THE VEHICLE IS NOW AT THE DEALERSHIP FOR SERVICE. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE AUTOMATIC TRANSMISSION WAS UNABLE TO SHIFT INTO DIFFERENT GEARS. THE VEHICLE WAS TOWED AND TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT A PART KNOWN AS THE "FORK" FELL WITHIN THE TRANSMISSION AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 12/17/14*LJ

ON SEPT 8 2014 I WAS DRIVING HOME FROM WORK AND ONCE I GOT OFF THE HIGHWAY I NOTICED THAT MY CAR WAS SLOWING DOWN AND THE BATTERY AND OIL LIGHT WAS ON THE NEXT THING I KNEW MY CAR SHUT OFF I RESTARTED IT AND TOOK IT TO THE DEALERSHIP ( SINCE IT IS STILL UNDER WARRANTY ) TO GET IT CHECKED OUT. THE SERVICE DEPT TOLD ME THAT IT WAS THE FUEL PUMP AND THEY WERE ORDERING THE PART BUT THAT WAS A LIE NOT ONLY DID THEY NOT FIX THE PROBLEM IT HAS GOTTEN WORSE THE CAR RUNS OUT OF GAS EVEN THOUGH THERE IS GAS IN THE CAR IT SHUTS OFF AT SLOW SPEEDS AND THE DEALERSHIP BASICALLY TOLD ME THAT A 2 1/2 YEAR CAR IS COVERED UNDER WARRANTY AND TOLD ME ITS GOING TO BE 2000.00 TO FIX IT!! BUT ON THE BRIGHT SIDE IF FORD RECALLS THE PART THEN I COULD GET REIMBURSED REALLY!! *TR

THE AUTOMATIC TRANSMISSION SHIFTING IS HORRIBLE WITH EXCESSIVE SHUDDERING AND LURCHING. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW FAILED TO OPEN OR CLOSE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE REGULATOR CABLE AND MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,761.

THE REFLECTIVE CAP THAT SAYS "FORD" INSIDE THE FRONT PASSENGER SIDE HEADLIGHT ASSEMBLY FELL DOWN, DISALLOWING THE HEADLAMP BEAM TO BE DIRECTLY IN FRONT OF THE CAR CAUSING VISIBILITY PROBLEMS.

POWER STEERING SPORADICALLY COMES IN AND OUT---USUALLY WHEN THE CAR IS JUST STARTED AND WE ATTEMPT TO BACK OUT---THE STEERING HAS NO POWER. *TR IF THIS HAPPENS WHILE DRIVING AT A HIGHER SPEED----THIS COULD BE BAD.

I PURCHASED A USED 2012 FOCUS RECENTLY AND A FEW DAYS LATER ON 9/22/14 I WAS DRIVING AROUND 50 MPH WHEN THE RPMS JUST SHOT UP. I LET OFF THE GAS AND PRESSED DOWN ON IT AGAIN AND THE ENGINE REVVED UP BUT AGAIN THE CAR DID NOT RESPOND. I PULLED OVER TO THE SHOULDER AND TRIED TO CHANGE THE GEAR TO NEUTRAL, THEN REVERSE, THEN BACK TO DRIVE AND EACH GEAR DID NOT RESPOND TO THE GAS. AFTER SHUTTING THE CAR OFF I TRIED TO START IT UP AGAIN AND THE CAR WOULD NOT START. THE TRACTION CONTROL LIGHT AND THE MESSAGE "HILL START ASSIST NOT AVAILABLE" CAME ON. AFTER LETTING THE CAR SIT FOR A FEW MINUTES IT STARTED UP AND DROVE FINE FOR THE REST OF THE DAY. TWO DAYS LATER THE SAME THING HAPPENED ON THE FREEWAY AND I HAD TO CROSS THREE LANES OF HIGHWAY TRAFFIC WITHOUT BEING ABLE TO ACCELERATE. AFTER LETTING THE CAR SIT FOR A MINUTE THE CAR STARTED BACK UP AND DROVE FOR ABOUT A MINUTE AND THEN THE SAME THING HAPPENED AGAIN. THE CHECK ENGINE LIGHT ALSO CAME ON THIS TIME AND STAYED ON. I MANAGED TO GET TO SCHOOL ALTHOUGH A LITTLE LATE. ON MY WAY HOME THE ISSUE OCCURRED MULTIPLE TIMES. THE FIRST TIME THE CAR WAS JERKING FORWARD AND LOOSING THE GEAR AND THEN JERKING FORWARD AGAIN. THE ISSUE OCCURRED A FEW MILES FROM MY HOUSE AND THIS TIME THE CAR WOULD NOT START UP ON MULTIPLE ATTEMPTS LIKE IT HAD PREVIOUSLY. I DISCONNECTED THE BATTERY THINKING THAT WOULD HELP RESET WHATEVER WAS STUCK BUT WHEN THE BATTERY WAS CONNECTED BACK UP THE CAR STILL WOULD NOT START. AFTER LOOKING OVER FUSES AND DISCONNECTIN

CAR STUTTERS AND DOES NOT SHIFT. SEVERE SHAKING AND LOSS OF CRUISE SPEED IS EFFECTED. THE CAR DOES NOT ACCELERATE PROPERLY AND SEEMS TO LOSE SPEED WHILE DRIVING. I AM SCARED TO LET MY DAUGHTER DRIVE THIS CAR AND ONLY HAVE OWNING IT FOR SEVERAL MONTHS IT HAS BEEN IN THE SHOP ONCE AND GOING BACK AGAIN. THERE IS NO APPARENT FIX FOR THIS PROBLEM AND THEY WILL NOT DO ANYTHING ABOUT IT. THE CLUTCH WAS REPLACED AND REPROGRAMMED AND THIS DID NOTHING TO FIX THE ISSUE. *TR

AT A STOP LIGHT CAR IN DRIVE BRAKES LOCK, SHIFT GEAR LOCKS. MESSAGE APPEARS TRANSMISSION NOT IN PARK. CAR TAKES AT LEAST 5 TO 10 MINUTES TO TURN BACK OVER TO START UP. CAR STALLS TO GO INTO DIFFERENT SPEEDS, ACCELERATES WHEN TURNING A CORNER. *TR

DRIVING ON FREEWAY, FRIDAY LIGHT TRAFFIC. ACCELERATING AND CANNOT GO PAST 1000RPM. CHECK ENGINE LIGHT CAME ON. COULD NOT GO ANY FASTER. LUCKY NO ONE REAR-ENDED ME ON THE FWY. (PREVIOUS TO THIS INCIDENT, CAR ROUTINELY (MANY TIMES A DAY) SHUDDERS UPON ACCELERATION (CAR SHAKES) AND SEEMS TO HAVE TROUBLE SHIFTING GEARS). TOOK TO DEALER WHO SAID THEY HAD TO RESET THE COMPUTER, KEPT CAR OVER LABOR DAY WEEKEND AND SUPPOSEDLY ALL FIXED. PICKED CAR UP 9/3/14 AND SAME THING HAPPENED WHILE STOPPED AT A RED LIGHT AT NIGHT ON WAY HOME FROM WORK. COULD NOT ACCELERATE PAST 1000RPM. PULLED OVER, CALLED AAA AND TOWED TO DEALER. AFTER 2 DAYS, DEALER SAID THE MODULAR/COMPONENT IN THE TRANSMISSION NEEDED TO BE REPLACED. DEALER KEPT CAR FOR ANOTHER 5 DAYS TO DRIVE AROUND AND SEE IF THIS RESOLVED THE PROBLEM. I PICKED UP THE CAR 9/11/14. CAR STILL HAS TROUBLE 'SHIFTING' FROM 1000 TO 2000 RPM AND STILL SHUDDERS BUT HAS NOT TOTALLY STOPPED ACCELERATING, I AM IN FEAR EVERYDAY SINCE I DRIVE OVER 100 MILES PER DAY TO/FROM WORK IN HEAVY TRAFFIC. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE WENT INTO NEUTRAL GEAR. THE CONTACT HEARD A LOUD BANGING SOUND FROM THE UNDERCARRIAGE BEFORE THE VEHICLE WENT BACK INTO GEAR. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS BROUGHT IN FOR REPAIR AND SERVICE UPDATES WERE PERFORMED FOR THE TRANSMISSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. ..UPDATED 10/15/14 *BF THE CONSUMER STATED THE VEHICLE WAS NOT REPAIRED BECAUSE THE PROBLEM COULD NOT BE DUPLICATED. UPDATED 4/1/2015 *JS

THE ENGINE LIGHT CAME ON WHILE DRIVING, SAYING CHECK TRANSMISSION. THE TRANSMISSION IS NOT SHIFTING THE CAR SHAKES OR VIBRATE WHEN THE PEED CHANGE. *TR

AT RANDOM TIMES THE CAR WILL JUST SHUT OFF LEAVING A COASTING VEHICLE DOWN THE HIGHWAY, OR LEAVE YOU STALLED OUT IN THE MIDDLE OF AN INTERSECTION. IF YOU LEAVE IT SIT FOR 30MIN-1HOUR IT MAY RESTART. IF YOU PRESS THE ACCELERATOR IT WAS NOT RESPOND. AFTER A COUPLE MINUTES THE VEHICLE WILL RECOVER FROM A ROUGH IDLE AND TRY TO LUNGE FORWARD EVEN WHEN VEHICLE IS IN PARK. PROBLEM: TRANSMISSION CONTROL MODULE. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE SHOOK AND JERKED. THE CONTACT ALSO STATED THAT THE VEHICLE REVVED AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,100. THE VIN WAS NOT AVAILABLE.

IT DOES NOT SHIFT CORRECTLY. SLOW AND SLUGGISH TO SHIFT. VERY JERKY. ESPECIALLY AT LOWER GEARS. JERKS FORWARD WHEN NOT EXPECTING IT. HAVE TAKEN IT BACK TO DEALER TWICE. HAD A NEW CLUTCH PUT IN. WAS GOOD FOR A DAY OR TWO. DOING IT AGAIN!!!! THIS CAR SHOULD BE RECALLED & RETURNED TO OWNERS ONLY WHEN THIS IS FIXED. FORD KNOWS THIS EXPERIMENT DID NOT WORK & IT IS TIME TO MAKE IT RIGHT. I WORK HARD FOR MY MONEY & THIS EXPERIENCE HAS LEFT ME VERY UNHAPPY. I WAS SOOO HAPPY TO GET A NEW CAR. NOW I AM LEFT WITH THIS. AS A SINGLE WORKING MOTHER, I WAS APPALLED THAT I WAS NOT INFORMED ABOUT THIS TRANSMISSION BEING MANUAL HYBRID UNTIL I TOOK IT IN FOR SERVICE. THIS IS FRAUDULENT SALEMANSHIP FROM FORD. *TR

DRIVING IN HEAVY TRAFFIC ON A LIMITED ACCESS HIGHWAY, THE TRANSMISSION APPARENTLY SHIFTED INTO NEUTRAL, AND WOULD NOT RESPOND TO SHIFT LEVEL ACTION [SHIFTING FROM 'DRIVE' TO 'SPORT' MODES]. I WAS ABLE TO COAST TO A STOP ON THE SHOULDER. AFTER SHUTTING OFF THE ENGINE, AND WAITING A FEW MINUTES I RESTARTED AND THE CAR DROVE NORMALLY. THE CAR DROVE NORMALLY FOR THE NEXT TWO DAYS. ON THE THIRD DAY, THE SAME FAILURE. AFTER RESTARTING, I TURNED AROUND AND IT FAILED AGAIN [200 YARDS FROM THE PREVIOUS FAILURE]. THE CAR WAS TOWED TO A DEALER'S SERVICE DEPARTMENT, AND IS WAITING FOR INSPECTION. *TR

I WAS DRIVING HOME WHEN A LIGHT MESSAGE ON MY DASH CAME ON SAYING "HILL START ASSIST NOT AVAILABLE" AND THE CAR LOST COMPLETE POWER TO THE WHEELS, MOTOR REVVED BUT I WASN'T GOING ANYWHERE. I TRIED PUTTING IN A SPORT MODE TO SEE IF COULD SHIFT VIA TOGGLE SWITCH, BUT STILL NO GEARS. I GOT TO THE SIDE OF THE ROAD AND MY CHECK ENGINE LIGHT WAS ON AND TRACTION CONTROL LIGHT WAS ON. I SHUT THE CAR OFF HOPING IT WOULD RESET SOMETHING, BUT ONCE DID THAT THE CAR WOULDN'T START, I HAD POWER AND ALL BUT WHEN TURNED KEY TO START NOTHING HAPPENED. IT'S SITTING AT THE DEALER NOW. I CHECK SOME MARK II FOCUS FORUMS AND THIS SEEMS TO BE A VERY COMMON ISSUE AND WHEN TAKING TO DEALERSHIP NOTHING IS BEING DONE. *TR

ON AUGUST 24TH, WHEN DRIVING ON A MAJOR HOUSTON HIGHWAY AT 64MPH, I LOST ALL DRIVE-TRAIN POWER. MY CHECK ENGINE LIGHT AND DRIVE STATUS INDICATOR IMMEDIATELY STARTED BLINKING, AND I HAD NO RESPONSE FROM MY THROTTLE. I WAS SIMPLY COASTING. THANKFULLY, I WAS ABLE TO SAFELY TAKE AN EXIT RAMP AND PULL INTO A RELATIVELY SAFE LOCATION OFF THE MAJOR HIGHWAY. I WAITED SOME TIME WITH THE CAR SHUT OFF, AND AFTER STARTING IT BACK UP, THE CEL CLEARED ITSELF AND CAR WAS FUNCTIONAL AGAIN AFTER LEAVING MY CAR AT TOMBALL FORD FOR A WEEK, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE ISSUE, AND FOUND NO RECORD OF THE CEL IN THE SYSTEM. I WAS FORCED TO PICK THE CAR BACK UP FROM THE DEALERSHIP, AND UPON REPEATED INQUIRIES FROM MY WIFE AS TO WHETHER OR NOT THE CAR WAS SAFE TO DRIVE, THE SERVICE TECHNICIANS WOULD NOT TELL HER IT WAS SAFE. ON SEPTEMBER 7TH, ONLY A FEW SHORT DAYS AFTER PICKING THE CAR BACK UP, THE SAME THING HAPPENED AGAIN DURING BUSY WEEKEND TRAFFIC WITH MY PREGNANT WIFE AND BABY DAUGHTER IN THE CAR. I HAD THE CAR TOWED TO MY HOUSE, AS THE DEALERSHIP WAS CLOSED (IT WAS A SUNDAY). UPON STARTING THE CAR LATER THAT DAY IN MY DRIVEWAY, THE CEL AGAIN, CLEARED ITSELF. I DROPPED THE VEHICLE OFF AT THE DEALERSHIP AGAIN, AND THE SERVICE ADVISER INFORMED ME, THAT ONCE AGAIN, THEY ARE UNABLE TO DUPLICATE THE FAILURE. THIS CAR HAS NOW SHUT-DOWN TWICE ON ME, WITH MY FAMILY IN THE CAR, ON VERY BUSY HOUSTON HIGHWAYS. I FEEL INCREDIBLY UNSAFE DRIVING THIS VEHICLE, AND QUESTION MY DEALERSHIP'S ABILITY

FORD FOCUS TITANIUM HATCHBACK (2012) HAS TRANSMISSION/CLUTCH PROBLEMS. FORD SERVICE DEPT. HAS "FIXED" OVER THREE TIMES WITH NO RESULT. LEAK BETWEEN ENGINE AND TRANSMISSION, ALS LEAK. AT ONE POINT THE SERVICE CHANGE WAS PUT ON HOLD DUE TO PARTS BEING UNAVAILABLE. FORD REFUSED TO PROVIDE RENTAL CAR OR AND EXTRAS TO HELP WITH THE INCONVENIENCE. *TR

I TURN THE KEY AND THE FOCUS DOESN'T START. AT FIRST THE DEALER SAID THE PROBLEM WAS WITH THE KEY - THEY WERE RECEIVING AN ERROR MESSAGE. THE SECOND TIME, THE PROBLEM WAS WITH THE PART THAT READ THE KEY AND THEY REPLACED IT. THE THIRD TIME THEY SAID THEY DIDN'T KNOW WHAT THE PROBLEM WAS. SOMETIMES I CAN HOLD THE KEY 2-4 SECONDS AND THE FOCUS WILL START. OTHER TIMES AFTER HOLDING THE KEY A FEW SECONDS, I RELEASE THE KEY AND THE FOCUS STARTS. *TR

MY CAR SHUDDERS VERY BAD TAKING OFF FROM A STOP AND ALMOST COMES TO A COMPLETE STOP THEN TAKES OF LIKE YOU HAVE JERKED IT INTO GEAR ITS MAKES A HORRIBLE NOISE IN AND OUT OF THE CAR AND WILL CONTINUE TO DO THIS UNTIL YOU LET THE CAR COOL DOWN FOR A LONG TIME. ITS BEEN REPAIRED ONCE BUY FORD AND NOW THERE TELLING ME THERE'S NOTHING ELSE THEY CAN DUE FOR ME BECAUSE ITS IN SPEC. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE PLASTIC GLAZE ON THE WINDSHIELD SEPARATED FROM THE GLASS, WHICH CAUSED POOR VISIBILITY. ALSO, WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED AND MADE A BUCKING MOTION. THE DEALER STATED THAT THE COMPUTER NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 27,000.

I WAS DRIVING ON ONE OF OUR FIRST TRIPS (400 MILES) IN THE WINTER OF 2012 IN SOUTH DAKOTA INTERSTATE 90. THERE WAS SNOW AND ICE PATCHES ON THE HIGHWAY AND THE STEERING WAS EASY TO SLIGHTLY TURN ONE DIRECTION, BUT HARDER TO SLIGHTLY TURN THE OTHER DIRECTION. TRUCKS AND OR WIND ALWAYS MAKES A CAR MOVE AND A PERSON'S STEERING MAKES A CORRECTION FOR THIS. THIS CAR'S STEERING WAS EASY ONE WAY AND NOT AS EASY THE OTHER WAY. VERY DIFFICULT TO DRIVE THIS WAY. I HAVE BEEN DRIVING VEHICLES FOR 60 YEARS AND NEVER HAD THIS EXPERIENCE BEFORE. I TOOK THE CAR TO THE FORD DEALER AND HE SAID THAT FORD DID HAVE SOME RECALLS ON THIS STEERING BEHAVIOR , BUT MY CAR WAS NOT INCLUDED. HE DID DRIVE IT AND SAID IT WASN'T PERFECT, BUT OKAY AS IT WAS ELECTRONICALLY MADE THIS WAY. I WROTE A LETTER TO FORD MOTOR COMPANY AND THEY SENT ME BACK A LETTER TELLING ME TO WORK IT OUT WITH THE DEALER. I GUESS THEY DIDN'T UNDERSTAND MY LETTER AS I HAD ALREADY TALKED TO THE DEALER AND HE COULDN'T DO ANYTHING WITH IT. I CAN ONLY HOPE THAT WE CAN TRADE IT OFF BEFORE IT CAUSES AN ACCIDENT SOME DAY. PROBABLY NOT ANOTHER FORD! I ALSO QUESTION WHY THIS STEERING BEHAVIOR WASN'T BROUGHT TO THE ATTENTION OF THE NHTSA? THERE WERE RECALLS BEFORE ON THIS SAME PROBLEM. THANKING YOU IN ADVANCE FOR PATIENCE, I WAS DRIVING. *TR

I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD WHEN AN ERROR MESSAGE DISPLAYED ON THE DASH COMPUTER INDICATING THAT THERE WAS AN ISSUE WITH THE POWER STEERING. I WAS IN THE MIDDLE OF A TURN ONTO ANOTHER STREET WHEN THE POWER STEERING WENT OUT. THIS WAS NOT THE FIRST TIME THAT THE POWER STEERING WENT OUT. I HAVE EXPERIENCED THE SAME ISSUE AT LEAST 5 TIMES. ON THE MOST RECENT OCCASION NOTED HERE, THE POWER STEERING CONTROL MODULE (PSCM) HAD JUST BEEN REPLACED AT MY LOCAL FORD DEALERSHIP 4 OR 5 DAYS PREVIOUS. I WAS TOLD BY THE DEALERSHIP THAT BOTH THE ORIGINAL PSCM AND THE REPLACEMENT PSCM WERE PART OF THE SAME BATCH THAT WERE APPARENTLY DEFECTIVE FROM THE MANUFACTURER. MY CAR IS CURRENTLY HAVING YET ANOTHER PSCM INSTALLED BY THE DEALERSHIP. IF FORD IS AWARE OF A DEFECTIVE BATCH OF PSCMS, A RECALL SHOULD BE ISSUED. I AM ALSO CONCERNED THAT THE FIRST OUTAGE OF THE ORIGINAL PSCM TOOK ROUGHLY 2 YEARS TO MANIFEST, WHILE THE SECOND PSCM WENT OUT IN LESS THAN A WEEK. I AM NOT SURE IF THAT INDICATES A BROADER ELECTRICAL PROBLEM WITH THE CAR, OR WAS SIMPLY A COINCIDENCE THAT THE SECOND PSCM WENT OUT THAT SOON AFTER REPLACEMENT. *TR

MULTIPLE INSTANCE HAVE OCCURRED STARTING IN 2013 REGARDING SHUDDERING WITH THE CAR ON ACCELERATION. IT HAPPENS WHEN STARTING FROM A STOPPED POSITION OR EVEN JUST TRYING TO ACCELERATE WHILE DRIVING. IT HAS CAUSED SOME DANGEROUS SITUATIONS, THE LATEST OCCURRENCE WAS WHEN I WAS TRYING TO GET ON THE FREEWAY AND THE CAR WOULDN'T ACCELERATE. THE PERSON BEHIND ME WAS REALLY UPSET ABOUT IT AND STARTED TAILGATING ME. HE WAS SO CLOSE WE COULD HAVE REACHED OUT AND TOUCHED HIS CAR. I COULD NOT GO FASTER, AS HARD AS I TRIED BY PUSHING ON THE GAS. WHEN I WAS FINALLY ABLE TO GET UP TO SPEED, THE CAR CONTINUED TO FOLLOW ME WAY TOO CLOSELY FOR SEVERAL MILES BEFORE FINALLY TURNING OFF THE FREEWAY. THE CLUTCH ASSEMBLY ON MY CAR HAS BEEN REPLACED TWICE FOR TWO DIFFERENT ISSUES. THE LAST TIME I TOOK THE CAR IN ( APRIL 2014), I WAS TOLD THAT THE SHUDDERING IS OCCURRING BUT DOES NOT FALL IN THE PARAMETERS SET OUT BY FORD, SO THERE WAS NOTHING THEY COULD DO. THEY SAID IF IT GOT WORSE, TO BRING IT BACK. EVERY TIME I HAVE TAKEN IT IN, IT HAS BEEN A HASSLE AND VERY STRESSFUL FOR OUR FAMILY. *TR

WHILE COMING TO A STOP AT AN INTERSECTION. A WARNING MESSAGE APPEARED STATING THE "HILL ASSIST" IS NOT FUNCTIONING. WHEN THE LIGHT TURNED GREEN AND I GAVE IT GAS THE CAR WOULD NOT MOVE AND THE ENGINE RPM RAN UP. THE CAR WOULD NOT MOVE IN DRIVE, REVERSE OR STANDARD. I TURNED THE CAR ENGINE OFF THINKING IT MIGHT RESET ITSELF. INSTEAD, WHEN I TURNED THE KEY NOTHING HAPPENED. IT WOULD ALSO NOT SHIFT OUT OF PARK. I WAS BLOCKING TRAFFIC IN THE ONLY LANE OPEN TO ALLOW CARS TO PROCEED STRAIGHT. THE RIGHT LANE WAS CLOSED DUE TO ROAD CONSTRUCTION AND I WAS BLOCKING THAT ROAD CREW. SEVERAL TIMES I NEARED RECEIVING A REAR END COLLISION. THE DEALERSHIP REPAIR SHOP TELLS ME THE TRANSMISSION CONTROL MODULE MALFUNCTIONS AND NEEDS REPLACED AT A COST OF $1300.00. I FIND THAT CURIOUS AS THE CAR IS ONLY 2 YEARS OLD AND THERE WAS RECALL ISSUES ON THAT MODULE FOR OTHER 2012 FOCUS. THAT RECALL SIMPLY INVOLVED FORD RE-PROGRAMMING THE MODULE. *TR

FEELS AS IF THE CAR IS GOING TO STALL WHILE SLOWING DOWN. AFTER TAKING OFF AFTER A COMPLETE STOP IT SHIFTS HARD OR SHAKES AND SOMETIMES MAKES A GRINDING NOISE. *TR

SHUTTERS/ GRINDING NOISE/ TUGS AND JOLTS AT LOW SPEEDS AND UP HILLS. WHEN IN BUMPER TO BUMPER TRAFFIC MESSAGE ON DASH, OVERHEATING TRANSMISSION PULL OVER WAIT 8 MINUTES. *TR

HAD AN ISSUE WITH THE VEHICLE SUDDENLY SHAKING, SHUDDERING VIOLENTLY, AND BEING UNABLE TO ACCELERATE BEYOND 40-35 MPH. I WOULD ATTEMPT TO ACCELERATE AND IT WOULD OPERATE AS THOUGH IN NEUTRAL. THE VEHICLE WOULD THEN KICK IN AND REV UP TO 6-7000 RPM AND STILL NOT ACCELERATE. THEN IT WOULD FINALLY FEEL AS THOUGH IT HAD DOWNSHIFTED BUT WOULD NOT GO ABOVE 40 MPH. I TOOK IT IN TO THE DEALERSHIP TO BE LOOKED AT. THEY APPLIED THE LATEST COMPUTER UPDATES AND CHECKED FLUIDS. THEY TOLD ME THE VEHICLE HAD A SHIFTING FORK CODE (DCT), AND THAT IT WOULD NEED TO BE REPLACED- YET THE VEHICLE WORKED FINE AFTER THE COMPUTER WAS UPDATED. IF THERE WAS A SHIFTING FORK ISSUE, THEN IT WOULDN'T MAGICALLY DISAPPEAR FOR A PERIOD OF TIME AFTER A COMPUTER UPDATE AND COME RIGHT BACK. THE VEHICLE OPERATED FINE FOR SEVERAL HOURS WITH NO ISSUES. THEN I FELT THE TRANSMISSION 'HITCH', AND THE CHECK ENGINE LIGHT AGAIN CAME ON. I WAS LITERALLY 2 BLOCKS FROM THE SAME DEALERSHIP I TOOK IT TO EARLIER THAT DAY, SO I TOOK IT BACK IN. THEY SAID THE SAME CODES APPEARED, BUT THAT THEY WOULD ATTEMPT THE COMPUTER UPDATE AGAIN. THE VEHICLE AGAIN SEEMED TO WORK FINE. THEN I WAS DRIVING ON A BACKROAD HIGHWAY DUE TO MY FEAR OF THE VEHICLE ACTING UP WHILE ON THE MAIN HIGHWAY AND HAVING MY SMALL CHILDREN WITH ME. THE CAR AGAIN ACTED UP AND WENT FROM 65 TO 35 RAPIDLY AND REFUSING TO ACCELERATE AND ACTING AS THOUGH IT WAS IN NEUTRAL. THE TRANSMISSION WOULD OCCASIONALLY CATCH, BUT WOULD NOT GO FASTER THAN 35 MPH IN A 65 MPH AREA.

DRIVING ON FREEWAY AND MY STEERING WHEEL LOCKED ON ME. ALMOST CAUSED AN ACCIDENT. LUCKILY A TOW DRIVER WAS BY ME AND HE WAS ABLE TO STEER TRAFFIC AWAY FROM ME AND HE HELPED ME MOVE MY CAR TO SAFETY. *TR

ENGINE MALFUNCTION MESSAGE APPEARED ON THE MESSAGE CENTER. THE ENGINE THEN SHUTOFF, LOSING POWER STEERING AND POWER BRAKES. I COASTED TO A STOP, THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED. THIS WAS THE SECOND INCIDENT WITH THIS SAME PROBLEM. FIRST INCIDENT WAS EIGHT DAYS PRIOR. DEALER STATED IT WAS FIXED, BUT EVIDENTLY NOT. *TR

THE CAR STOPPED ACCELERATING WHILE I WAS DRIVING ON 1-95 IN NEW JERSEY AT RUSH HOUR . I WAS ABLE TO PULL OVER SAFELY, RESUMED DRIVING AND THE CAR REPEATED THIS OVER THE NEXT DAY. AFTER A SERVICE BY A FORD DEALER, THE CAR RAN SMOOTHLY FOR 10 MILES THEN THE PROBLEM RE OCCURRED AND ENGINE LIGHT WENT BACK ON. WOULD NOT ACCELERATE IN REVERSE OR DRIVE. DEFINITELY WAS NOT FIXED. THIS IS IN ADDITION TO THE CONSTANT SPUTTERING AND CHUGGING WHEN I ACCELERATE. BUT COMING TO A DEAD STOP ON I95 IN NEW JERSEY TRAFFIC WAS TERRIFYING. *TR

VEHICLE ROLLS BACKWARD WHILE AT A STOP, I DID NOT REALIZE I WAS ROLLING AND BUMPED THE CAR BEHIND ME WHILE AT A STOP LIGHT. GRADE AT STOP LIGHT IS 99% LEVEL GROUND. HAS CONSISTENTLY ATTEMPTED TO ROLL BACKWARDS AT ALL STOPS THEREAFTER, DEALER HAS SERVICED ISSUE MULTIPLE TIMES WITH NO RESULT. *TR