Page 66 of 76 · complaints 3,251–3,300 of 3,770

2012 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Power Train
Filed Aug 29, 2014MD

ONGOING ISSUE WITH THE TRANSMISSION, EVEN AFTER 3 "FIXES" AT A FORD SERVICE CENTER. TRANSMISSION HESITATES, JERKS, AND SHUDDERS IN GEARS 1 THROUGH 3 PRIMARILY, SOMETIMES HARD ENOUGH TO SPILL A DRINK. SLOW SPEEDS AND STOP AND GO SPEEDS RESULT IN HORRIBLE DRIVING CONDITIONS AS THE JERKS/SHUDDERS GET WORSE. IT FEELS UNSAFE TO DRIVE THE VEHICLE. FOR EXAMPLE, I'LL BE PREPARING FOR A LEFT TURN ACROSS TRAFFIC (WITH MORE THAN ENOUGH TIME TO TAKE THIS TURN), AND THE HESITATION WILL BE SO BAD THAT IT'S UNCLEAR IF I'LL MAKE THE LEFT OR GET HIT BY ONCOMING TRAFFIC FIRST. TRANSMISSION HAS NOW MOVED ON TO A GRINDING SOUND, JERKING MOTION, SOUNDS AS IF SOMETHING'S GETTING STUCK. EACH TIME I'VE TAKEN THE CAR INTO THE SHOP, IT RUNS WELL FOR A COUPLE OF WEEKS, AND THEN STARTS THE SHAKING AND HESITATING AGAIN. SLOWLY THE RESULTS COME BACK, AT FIRST SUBTLE SO YOU DON'T THINK TO RUSH TO THE SHOP TO DO SOMETHING ABOUT IT AGAIN (IT COSTS MONEY EACH TIME YOU HAVE TO TAKE IT), AND COME A COUPLE MONTHS THE CAR IS BACK TO HEAVY JERKING AND GRINDING. I FEEL EXTREMELY UNSAFE IN THE VEHICLE, IT'S UNCLEAR IF I'LL MAKE IT PROPERLY ACROSS TRAFFIC AT TIMES, OR BE ABLE TO MAKE TO DESTINATIONS ON LOG CAR RIDES. *TR

Power Train
Filed Aug 29, 2014500 milesOH

MY WIFE PURCHASED OUR FOCUS AUGUST 2012. SHORTLY THERE AFTER WE NOTICED THE CAR SHAKING AND SHUTTERING. WE TOOK THE CAR TO THE DEALER TWO TIMES EACH TIME IT WAS PUT ON A COMPUTER AND GIVEN BACK TO US. THE SECOND TIME WE WERE TOLD THAT'S HOW FORD MADE THIS VEHICLE THERE WAS NOTHING MORE THAT COULD BE DONE.(WOODY SANDERS FORD). THE CAR ONLY HAS 9000 MILES ON IT AND STILL DRIVES LIKE CRAP. *TR

Power Train
Filed Aug 29, 201460,828 milesVA

CAR BEGAN TO SHUDDER AND BOG DOWN AS I MOVED FORWARD. THEN SLIPPED GOING INTO 2ND. WHEN GIVEN A GOOD AMOUNT OF GAS THE CAR HESITATED AND SLAMMED INTO GEAR. *TR

Engine
Filed Aug 29, 201444,400 milesMA

I WAS TRAVELING FROM THE ROUTE 128 HIGHWAY EXIT RAMP ONTO THE INTERSTATE 95 GOING APPROXIMATELY 50-55 MPH, AS I ROUNDED THE TOP OF THE RAMP I WENT TO ACCELERATE ONTO I-95 WHEN I FOUND I WAS SLOWING IN SPEED/DECELERATING AND FOUND THAT I HAD NO PICK UP WITH THE VEHICLE. I WAS ACTUALLY COASTING ,THE ENGINE APPEARED TO BE ON BUT I WAS UNABLE TO ACCELERATE. AS I COASTED TO THE BREAK DOWN LANE THE CHECK ENGINE LIGHT FLASHED ON. I SAT AT THE SIDE OF THE ROAD FOR APPROXIMATELY 5-7 MINUTES, THE CAR DID RE-START. DUE TO WHAT APPEARED TO BE A DANGEROUS SPOT ON THE HIGHWAY I ATTEMPTED TO CONTINUE DRIVING TOWARDS AN EXIT. APPROXIMATELY 4 MILES DOWN THE HIGHWAY ( I TRAVELED AT 50 MPH IN THE FAR RIGHT LANE) THE CAR AGAIN, STOPPED ACCELERATING WAS DECELERATING, I WAS PUMPING THE GAS PETAL WITHOUT SUCCESS AND I COASTED TO THE SIDE OF THE ROAD. I HAD THE CAR TOWED TO RODMAN FORD IN FOXBORO MA. THE SERVICE ADVISOR IS TELLING ME THE DIAGNOSTIC SHOWS NOTHING IS WRONG WITH THE CAR. HE ALSO REPORTS EVEN THOUGH THE CHECK ENGINE LIGHT FLASHED ON TWICE THEIR IS NO INDICATION OF THE COMPUTER REGISTERING ANY TYPE OF FAILURE. *TR

Visibility › Power Window Devices and Controls
Filed Aug 28, 201441,115 milesTN

THE WINDOW ON PASSENGER SIDE FRONT WILL GO DOWN BUT WILL NOT GO UP WITH CONTROL ON DOOR. IT WILL GO UP WITH CONTROL ON DRIVERS DOOR MOST OF THE TIME. *TR

Structure › BodyCrash1 injured
Filed Aug 28, 201433,000 milesTX

I TURNED ONTO A TWO LANE STREET (ONE LANE IN EACH DIRECTION). THE ONCOMING TRAFFIC WAS STOPPED DUE A RED LIGHT. AN SUV PULLED OUT OF A PARKING LOT BETWEEN TWO OF THE CARS WAITING FOR THE LIGHT TO TURN GREEN AND TRIED TO CUT ACROSS MY LANE ALSO, BUT HIT MY CAR INSTEAD. I DRIVE A FORD FOCUS, A SMALL CAR. I WAS HIT ON MY DRIVER'S SIDE FRONT FENDER AND DOOR. THE FRONT DRIVER'S SIDE FENDER AND MIRROR WERE TORN COMPLETELY OFF OF THE CAR. THE FRONT DRIVER'S SIDE TIRE WAS DAMAGED, AND SOMETHING WAS BENT, SO THAT THE TIRE COULD NO LONGER BE SET IN A STRAIGHT POSITION. THE HOOD WAS BENT, AND THE DRIVER'S SIDE HEADLIGHT WAS HANGING FROM THE CAR. THE INTERIOR PORTION OF THE DRIVER'S SIDE FOOT WELL CAVED INWARD AND HIT MY LEGS. THE DRIVER'S DOOR WAS HIT SO HARD THAT THE DOOR WOULD NOT OPEN, AND I HAD TO UNTANGLE MY FEET, AND EXIT THE CAR FROM THE PASSENGER SIDE. MY TINY CAR WAS HIT BY AN SUV THAT HAD "PUNCHED" THE GAS TO TRY AND CROSS IN FRONT OF ME- BUT HIT MY DRIVER'S SIDE DOOR INSTEAD. THERE WAS A GREAT DEAL OF DAMAGE DONE TO MY CAR, BUT MY AIRBAG NEVER DEPLOYED. I'VE HEARD OF AIRBAGS GOING OFF WHEN SOMEONE BARELY HIT SOMETHING WITH THEIR BUMPER, YET I GOT HIT DIRECTLY IN MY DOOR, AT A DECENT RATE OF SPEED BY AN AUTOMOBILE TWICE THE SIZE OF MINE, AND MY AIRBAG DID NOT DEPLOY. NOT MY FRONT AIRBAG, NOR MY SIDE IMPACT AIRBAGS. I HAVE TO BELIEVE THIS IS SOME TYPE OF DEFECT. *TR

Electrical System
Filed Aug 28, 201451,800 milesFL

OUR 2012 FORD FOCUS SHUT OFF AT 70 MPH, WHILE SIMULTANEOUSLY LOSING PWR STR, PWR BRK, & ILLUMINATING ALL INST PANEL ICONS AS IN (KEY ON-ENG OFF). THEN WHILE COASTING TO COMPLETE STOP, CAR RETURNED TO NORMAL OPS & WAS ABLE TO DRIVE AWAY, NEVER TOUCHING THE IGN KEY SWITCH. FORD DEALER CLEARED MULTIPLE CODES, WHICH THEY WOULD NOT REVEAL. THEY DID TELL ME THERE WAS A PCM COMMUNICATION FAILURE IN HISTORY, BUT COULD NOT FIND ANY REASON FOR IT. THEY ALSO PERFORMED MULTIPOINT INSPECTION, WITH NO ISSUES FOUND. 1 MONTH PRIOR TO INCIDENT THE AUTOMATIC CLUTCH-OIL SEAL RECALL WAS PERFORMED UNDER WARRANTY. (CLUTCH & INNER INPUT SHAFT SEAL WAS REPLACED). CAR HAS BEEN OK SINCE. THIS INCIDENT OCCURRED WHILE DRIVING IN RAIN. *TR

Power Train
Filed Aug 25, 20141,000 milesKY

I CANNOT GIVE EXACT DATES AND MILEAGE BECAUSE THIS PROBLEM HAS BEEN FORM THE GET GO AND GOTTEN PROGRESSIVELY WORSE RECENTLY. THE CAR USED TO SIMPLY STRUGGLE TO GO FORM A STOP OR LOW SPEED. WE HAD THE TRANSMISSION REPROGRAMMED BUT THAT DID NOT HELP. IT CONTINUES TO ACT IN THAT MANNER BUT NOW HAS GOTTEN DANGEROUS TO DRIVE. WE BOUGHT THE CAR NEW AND IT IS DRIVEN FROM GEORGETOWN, KY TO CINCINNATI 5 DAYS A WEEK FOR WORK. IT NOW HAS ROUGHLY 105,000 MILES ON IT, THOUGH THAT MAY BE JUST A LITTLE HIGH. THE CAR IS NOW LOSING POWER, NOT SHUTTING DOWN BUT LOSING POWER. IT IS HAPPENING AT SLOW SPEED AND AT HIGHWAY SPEED. MY WIFE HAS REPORTED IT HAS NEARLY CAUSED HER TO HAVE AN ACCIDENT ON MORE THAN ONE OCCASION. WE HAVE SPENT OVER $1100 TRYING TO FIX IT BASED ON WHAT THE DEALERSHIP IS TELLING THE "CODES" SAY IS WRONG BUT THE PROBLEM PERSISTS. I AM AFRAID THIS CAR WILL CAUSE AN ACCIDENT AND HURT SOMEONE OR WORSE IT WE CONTINUE TO DRIVE IT. WE CANNOT AFFORD TO PUT ANY MORE MONEY INTO IT, TRADE IT IN, OR STOP USING IT. I HAVE SEEN COUNTLESS COMPLAINTS ABOUT THIS VEHICLE AND I HAVE TO WONDER WHY THERE HAS NOT BEEN A MANDATORY RECALL TO REPLACE THE TRANSMISSION, NOT JUST REPROGRAM IT SINCE THAT DOESN'T WORK. PLEASE PUT FORD ON NOTICE THAT THIS ISSUE MUST BE CORRECTED AND ALL OUTSTANDING VEHICLES THAT HAVE REPORTED THIS PROBLEM MUST BE FIXED BEFORE THE CARS KILL SOMEONE. THANK YOU. *TR

Power Train
Filed Aug 25, 201435,000 milesMD

ONGOING AND PERSISTENT ISSUES WITH THE TRANSMISSION; HESITATION, JERKING, SHUDDERING, GRINDING, LACK OF POWER. SLOW SPEED AND STOP-AND-GO DRIVING RESULTS IN VERY POOR PERFORMANCE FROM THE TRANSMISSION. ONE OCCASION I DID NOT HAVE ENOUGH POWER TO MERGE AND HAD TO PULL OVER ON THE HIGHWAY; THE ENGINE WAS REVVING BUT THERE WAS ALMOST NO POWER GOING TO THE WHEELS AND A VERY LOUD GRINDING SOUND COMING FROM THE FRONT. I HAVE HAD THE CAR INTO THE SHOP TWICE TO HAVE THE TRANSMISSION WORKED ON. THEY REPROGRAM THE SOFTWARE AND IT DRIVES OK FOR A FEW WEEKS, THEN GOES BACK TO THE ORIGINAL CONDITION. THE CAR IN MY OPINION IS UNSAFE TO DRIVE ABOUT HALF OF THE TIME. FORD HAS FAILED TO ADDRESS MY CONCERNS OR CORRECT THE ISSUE. *TR

Latches/Locks/Linkages
Filed Aug 25, 201438,000 milesAZ

DRIVERS DOOR LATCH FAILED TO LATCH CLOSED. PARTS WERE UNAVAILABLE IN INVENTORY. WE WERE TOLD THAT THE PART WAS NOT UNDER FACTORY WARRANTY AND NO SAFETY RECALL ISSUED. THREE WEEKS LATER REAR DOOR ON DRIVERS SIDE FAILED. DOOR WILL NOT LATCH CLOSED. CAR IS AT DEALER AWAITING REPAIRS. WE WERE GIVEN THE SAME INFORMATION, THE PARTS ARE NOT UNDER FACTORY WARRANTY. *TR

Power Train
Filed Aug 22, 20141,050 milesFL

I BOUGHT THE 2012 FOCUS AROUND FEBRUARY OF 2012. AT FIRST I WAS ESTATIC AND THE CAR RAN GREAT. HOWEVER, JUST A FEW MONTHS AFTER I BOUGHT IT THE CAR STARTED GRIDING AT LOW SPEEDS HAD A LOT OF TROUBLE GOING UP A HILL TO THE POINT IT WANTS TO STALL. AT ONE POINT I DID GET UP THE HILL, BUT THE CAR DIDN'T SEEM TO RECOVER AND ABOUT 2 MINUTES LATER THE CAR DID STALL DRIVING ABOUT 30 MPH AND WE HAD TO GLIDE IT THROUGH TRAFFIC AND INTO A PARKING LOT. THE CAR WOULD NOT DRIVE FOR AT LEAST 15 MINUTES, AND THE CHECK ENGINE LIGHT CAME ON. BY THE TIME I GOT IT TO THE DEALERSHIP THE LIGHT HAD GONE OFF, AND THEY TOLD ME THEY COULDN'T "DUPLICATE THE ISSUE", AND THAT IF THE LIGHT HAD WENT OFF THERE WASN'T ANYTHING THEY WOULD BE ABLE TO FIND. THE GRINDING NOISES CONTINUED, AND I COMPLAINED EVERYTIME I BROUGHT IT IN FOR AN OIL CHANGE. IT ALSO STARTED ACTING LETHARGIC WHEN MAKING TURNS (SPECIFICALLY LEFT TURNS). THE CAR WAS BROUGHT INTO THE DEALERSHIP AT LEAST TWO MORE TIMES OVER THE SAME ISSUE, HAD A REPROGRAMMING DONE, AND IT STILL CONTINUED TO MAKE NOISES, JERK, GRIND, SHIFT WIDLY, ETC. AROUND MAY OF THIS YEAR (2014) I WAS STOPPED ON A STEEP HILL AND THE CAR STARTED ROLLING BACKWARDS. AT FIRST IT SEEMED NORMAL BECAUSE I APPLIED THE BRAKE, BUT WHEN I MOVED TO THE GAS THE CAR STARTED ROLLING BACKWARDS IN DRIVE AND WOULD NOT STOP UNTIL I APPLIED THE BRAKE AGAIN. I ALMOST HIT THE PERSON IN BACK OF ME. I INSISTED FORD FIX THE ISSUE, AND AFTER HAVING THE CAR FOR ALMOST A WEEK THEY AGAIN SAID THEY COU

Power Train
Filed Aug 22, 2014LA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE STALLED AND THE REAR ASSIST MALFUNCTION LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed Aug 22, 2014MN

WHEN TURNING TO MAKE A RIGHT TURN THE FRONT OF THE CAR MAKES A METAL ON METAL SCRAPING SOUND (INTERMITTINGLY) ALSO THE TRANSMISSION DOESN'T SEEM TO ALWAYS KICK IN WHEN AFTER COMING TO A COMPLETE STOP THE CAR SHAKES AS THE GAS PEDAL IS PUSHED. I'VE BROUGHT IT TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY KEEP TELLING ME NOTHING IS WRONG WITH IT, IT IS JUST HOW THE CAR OPERATES. *TR

Power Train
Filed Aug 21, 201445,000 milesIL

WHILE DRIVING MY CAR STOPPED WHILE I WAS STEPPING ON THE PEDAL - I WAS TOLD IT WAS MY GEARS SO THEY WERE CHANGED AND MY CAR WAS REPAIRED FOR OVER 3 WEEKS AND WHEN I WENT TO PICK IT UP - IT STILL HAD THE SAME PROBLEM - MY TRANSMISSION ISN'T SHIFTING WITH MY GEARS SO IT IS STILL IN THE SHOP I HAD TO TAKE IT BACK AFTER ONLY DRIVING 6 BLOCKS AWAY FROM THE FORD DEALER. IT IS STILL BEING REPAIRED. *TR

Electrical System
Filed Aug 21, 201462,000 milesVA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THE PARKING ASSIST ERROR SERVICE REQUIRED AND THE SKID INDICATORS ILLUMINATED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE ELECTRONIC SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

Engine
Filed Aug 21, 201454,000 milesTX

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED, BUT THE VEHICLE SHIFTED ROUGHLY AFTER THE REPAIR. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 54,000.

Engine
Filed Aug 20, 201433,000 milesMO

WHILE DRIVING MY FORD FOCUS 2012, THE ENGINE WOULD SHUTTER INBETWEEN SHIFTS. THIS RESULTED IN DELAYS IN THE SHIFT AND THEN SOMETIMES IN SURGES IN POWER, BACK AND FORTH. THERE WAS ALSO OFTEN A GRINDING OR CLICKING NOISE COMING FROM THE UNDERCARRIAGE DURING THE SHIFT. I FINALLY GOT FORD TO FIX THIS PROBLEM AFTER TAKING IT INTO THE SHOP FOR SERVICE THREE DIFFERENT TIMES AND MAKING NUMEROUS PHONE CALLS. IN THE INTERIM, I BELIEVE MY LIFE WAS IN DANGER DO TO THE UNPREDICTABLE MALFUNCTIONING OF THIS VEHICLE. THERE WERE SEVERAL TIMES WHEN I WAS TRYING TO GET THROUGH AN INTERSECTION OR GET ON THE HIGHWAY WHEN THE DELAY/SHUTTER/SURGE OF THE VEHICLE COULD HAVE CAUSED ME TO HAVE AN ACCIDENT, AS I COULD NOT PREDICT WHEN THE INCIDENTS WERE GOING TO OCCUR, OR EXACTLY TO WHAT DEGREE. I BELIEVE FORD'S REPEATED REFUSAL TO REMEDY THIS ISSUE PUT MY LIFE IN DANGER. THE FIX ENDED UP BEING A REPLACEMENT OF THE CLUTCH. HOWEVER, I WAS ADVISED BY THE TECHNICIAN THAT THIS WOULD ONLY BE A SHORT TERM FIX AND THAT EVENTUALLY THE PROBLEM WOULD RETURN (NO DOUBT NEXT TIME ONLY AFTER MY WARRANTY HAS EXPIRED AND I WILL NOT BE ABLE TO AFFORD THE REPAIR). PLEASE HELP RESOLVE THIS PROBLEM BEFORE SOME IS SERIOUSLY INJURED BY FORD'S REFUSAL TO TAKE RESPONSIBILITY FOR THEIR DANGEROUS AND DEFECTIVE PRODUCT. *TR

Electrical System
Filed Aug 20, 201463,500 milesWA

WITHOUT WARNING, (NO LIGHTS ON DASH-BOARD - NO UNUSUAL NOISES - NO PROBLEMS STARTING ETC), THERE WERE NO GEARS AND I WAS LEFT IN NEUTRAL. IT REQUIRED COMING TO A STOP, PUTTING IT INTO PARK AND STARTING AGAIN TO LIMP ALONG TO GET TO A SAFE POINT TO PARK THE CAR AND CALL FOR HELP. LUCKILY I WAS NOT YET ONTO THE FREEWAY! THE FORD DEALERSHIP MECHANIC WAS ABLE TO REPLICATE THESE CIRCUMSTANCES AND HE TOO FOUND HIMSELF WITHOUT GEARS; HE WAS ON THE FREEWAY ON-RAMP AND WAS LUCKY TO NOT BE HIT. I CAN ONLY IMAGINE HOW DANGEROUS THIS IS IF YOU ARE IN 4 LANES OF TRAFFIC GOING 60 MPH!!! NOTWITHSTANDING THE SEVERITY OF THIS "MODULE" DEFECT, THE PROBLEM ACCORDING TO FORD DOES NOT COME UNDER THE 'TRANSMISSION RECALL' AND MY CAR IS 3,500 MILES OVER THE MAGICAL 60,000 POWER-TRAIN RECALL. I AM STUCK WITH A $1,500 BILL AND THE FEAR THAT IT MIGHT HAPPEN AGAIN; IF NOT TO ME, SOMEONE ELSE WITH THIS MODEL/YEAR FOCUS. *TR

Power Train
Filed Aug 20, 201436,000 milesMN

TRANSMISSION HAS BEEN JERKY, SHAKY, JUMPS INTO GEAR. THIS HAS HAPPENED PERIODICALLY SINCE I HAVE GOTTEN THE CAR AND HAS GOTTEN PROGRESSIVELY WORSE. MOST RECENTLY, WHENEVER IT SHIFTS AROUND 20 MPH THERE IS A TERRIBLE GRINDING NOISE ALONG WITH A SHUDDER. BROUGHT MY VEHICLE INTO HUDSON FORD IN HUDSON, WI ON AUGUST 15, 2014. DEALER STATED THERE WAS A TRANSMISSION LEAK AND SEALS WERE DEFECTIVE. THEY REPLACED SEALS. I ASKED IF THERE WAS ANY DAMAGE TO THE TRANSMISSION AND THEY SAID NO. ON MONDAY AUGUST 18, 2014 I CALLED THE DEALER BACK TO LET THEM KNOW THE GRINDING NOISE WAS STILL PRESENT, NOT ALL OF THE TIME SHIFTING BUT IT IS STILL OCCURRING. DEALER SAID TO "GIVE IT A THOUSAND MILES AND CALL BACK IF IT STILL HAPPENS BECAUSE NEW PARTS NEED TO LUBRICATE AND BEAK IN." I AM NOT SURE HOW TRUE THIS IS BECAUSE THERE ARE METAL PARTS GRINDING, NOT THE SEALS REPLACED" I FIND IT HARD TO BELIEVE THERE ISN'T MORE WRONG WITH THIS CAR WITH GRINDING METAL NOISES PRESENT. THIS IS A DANGER TO MYSELF AND OTHERS SHOULD THE TRANSMISSION FAIL ON THE HIGHWAY OR IT JUMPS INTO/OUT OF GEAR AND A HIT A CAR. THERE ARE SO MANY COMPLAINTS LIKE MINE. FORD NEEDS TO PROVIDE TOTAL TRANSMISSION REPLACEMENT OR BUY THESE CARS BACK. *TR

Engine
Filed Aug 19, 201448,500 milesGA

WHILE DRIVING MY 2012 - MANUAL 5 SPEED FORD FOCUS DOWN THE HIGHWAY THE CAR LOST POWER. THERE WAS NO INDICATION THAT ANYTHING WAS WRONG, BUT ALL OF A SUDDEN WHILE IN 5TH GEAR AT 70MPH THE CAR HAD NO POWER TO PROPEL ITSELF FORWARD, AT THE SAME TIME THE RADIO/ENTERTAINMENT SYSTEM MALFUNCTIONED AND TURNED OFF. LUCKILY, I WAS ABLE TO MAKE IT OVER TO THE SHOULDER AND ROLL TO A STOP WITHOUT AN INCIDENT. TURNED THE CAR BACK ON AND THERE WAS VERY LITTLE POWER GETTING TO THE CAR, MAXING OUT A SPEED OF 50MPH ON THE FREEWAY SO AS NOT TO STALL AGAIN, MADE FOR A SCARY RIDE HOME. THIS IS THE 3RD TIME THIS HAS HAPPENED SINCE OWNING THE CAR, WHICH I PURCHASED BRAND NEW AND NOW HAS 49,000 MILES ON THE ODOMETER. THE PREVIOUS 2 TIMES, I TOOK IT TO A DEALER TO DIAGNOSE THE PROBLEM, BUT THEY SAID THAT THERE IS NOTHING THAT THEY CAN FIND WRONG WITH IT. NOW I AM ACTIVE ON A FORD FOCUS FORUM BECAUSE IT SEEMS THAT I AM NOT THE ONLY PERSON OUT THERE WITH THIS ISSUE. FORD NEEDS TO GET IT TOGETHER BEFORE THEY HAVE AN INJURY LAWSUIT ON THEIR HANDS. *TR

Power Train › Clutch Assembly
Filed Aug 19, 201454,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CONTACT ENGAGED THE ACCELERATOR PEDAL AND CAUSED THE VEHICLE TO SURGE FORWARD. THE VEHICLE BEGAN TO JERK VIOLENTLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Engine
Filed Aug 18, 201423,700 milesCA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,700.

Power Train
Filed Aug 18, 201432,000 milesNC

WHEN PULLING OUT ONTO A RURAL HIGHWAY FROM A STOP SIGN, MY CAR HESITATED BETWEEN 2-3 SECONDS AFTER MOVING PARTWAY INTO THE INTERSECTION. THE FEEL WAS DISTINCTLY LIKE CLUTCH SLIPPAGE, AND THE CAR REFUSED TO MOVE FORWARD DESPITE ME APPLYING ADDITIONAL PRESSURE ON THE ACCELERATOR. AFTER ALMOST 2 SECONDS OF VERY SLOWLY (2-3 MPH) CRAWLING INTO THE INTERSECTION THE TRANSMISSION ENGAGED ABRUPTLY AND I RESUMED MOVING INTO MY LANE. I FREQUENTLY EXPERIENCE THIS PARTICULAR PROBLEM, DESPITE TWO DEALERS OVER 4 TRIPS ATTEMPTING TO REPAIR IT, AND HAVE A GOOD FEEL FOR HOW TO MODULATE THE THROTTLE TO WORK THROUGH THE STALL. HOWEVER, THIS TIME IT NEARLY RESULTED IN ME BEING T-BONED ON THE DRIVER'S SIDE DOOR BY AN 18-WHEELER TRAVELING 55 MPH. FORTUNATELY THE TRUCK WAS ABLE TO BYPASS ME IN HIS LEFT LANE. I WILL BE TAKING IT BACK TO A LOCAL DEALER FOR MY FIFTH TRIP, THIS TIME HOPEFULLY TO RECEIVE CLUTCH REVISION "F" AND TRANSMISSION SHAFT SEAL "D". WHY THE CARS BUILT WITH THE DPS6 TRANSMISSION HAVEN'T YET BEEN RECALLED IS A MYSTERY TO ME. I CAN ONLY GUESS THAT (HOPEFULLY) NO ONE HAS DIED WHEN FACED WITH A CIRCUMSTANCE SIMILAR TO MINE. *TR

Power Train
Filed Aug 17, 201434,000 milesCA

THIS YEAR VEHICLE YEAR HAS A TRANSMISSION SURGE PROBLEM. FORD FOCUS 2012. DANGEROUS TO DRIVE. YOU NEVER KNOW WHEN THE TRANSMISSION WILL SURGE, BUCKING, SCARING ME ALMOST TO LOSING CONTROL. DEALERSHIP DID NOT ADVISE ME BEFORE I BOUGHT. WILL DO NOTHING TO HELP. DETROIT IS AWARE OF THE PROBLEM AND EXTENDED THE WARRANTY, BUT THAT DOES NOT HELP ME DRIVING IT. MY OPINION UNSAFE AND SHOULD NOT BE ON THE ROAD. I BOUGHT THIS IN FEB. 2014 WITH 34,000 MILES ON IT. I NEED PERRY FORD SAN LUIS OBISPO TO TAKE IT BACK. IT CAN NOT BE FIXED. I SEE 459 COMPLAINTS ON THIS. HOW CAN I GET HELP. I AM A DISABLED SENIOR. *TR

Power Train
Filed Aug 15, 201487,000 milesWA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THE POWER TRAIN CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Power Train
Filed Aug 15, 201425,000 milesOR

THIS HAS HAPPENED MULTIPLE TIMES. WHEN PULLING OUT INTO TRAFFIC AND TRYING TO ACCELERATE THE VEHICLE WILL NOT ACCELERATE ABOVE, I'D SAY 10 MPH. IT TENDS TO HAPPEN WHEN IT IS WARMER OUT AND THE A/C IS ON. I HAVE FOUND THAT IF THE SHIFTER IS PUT INTO "SPORT MODE" AND I MANUALLY SHIFT FROM FIRST IT WON'T DO IT. THIS IS MY GF'S CAR AND SHE WILL NOT USE THE "SPORT MODE". THIS IS VERY DANGEROUS AND WILL PROBABLY LEAD TO AN ACCIDENT. *TR

Power Train
Filed Aug 14, 201447,491 milesMD

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE MADE A LOUD GRINDING NOISE AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,491.

Power Train
Filed Aug 13, 201450,000 milesMI

VEHICLE WOULD NOT ACCELERATE ON FREEWAY, FAILED TO SHIFT INTO HIGHER GEARS. *TR

Structure › Body › Door
Filed Aug 12, 201460,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 15 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE FRONT DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT IT FAILED TO PROPERLY CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.

Electrical System
Filed Aug 12, 201438,642 milesNV

WINDSHIELD WIPERS STOPPED WORKING DURING HEAVY DOWNPOUR. IT WAS NOT FUSES. *TR

Power Train
Filed Aug 12, 20145,000 milesNC

THE TRANSMISSION SHUTTERS AND HESITATES TO SHIFT INTO GEAR WHILE ACCELERATING FROM STOP. HAVE TAKEN IT TO FORD MULTIPLE TIMES AND PROBLEM COMES BACK EVERY TIME. *TR

Engine
Filed Aug 11, 201426,000 milesNV

ACCELERATING FROM STOP, ENGINE HESITATES, CAUSING TURNS AND ACCELERATION ONTO STREETS TO TAKE LONGER THAN EXPECTED. *TR

Visibility/Wiper
Filed Aug 11, 201432,000 milesNV

WHILE DRIVING WINDSHIELD WIPERS STARTED. AT FIRST IT WAS FAST, THEN SLOWED DOWN. WIPERS CONTINUED FOR ALMOST AN HOUR AFTER TURNING OFF ENGINE. LATER WHEN CLICKING ALARM REMOTE TO ENTER DOOR, WIPERS STARTED GOING AGAIN, VARYING SPEEDS AS TIME WENT ON. I NEEDED TO PULL THE RELAY FROM THE ENGINE COMPARTMENT FOR THE WIPERS TO STOP. *TR

Latches/Locks/Linkages
Filed Aug 11, 201429,823 milesAZ

I OWN A COMPANY WITH A FLEET OF VEHICLES, TWO OF WHICH ARE A 2012 FORD FOCUS. BOTH FORD VEHICLES HAVE HAD MULTIPLE DOOR LATCHES FAIL. I WILL SUBMIT A SEPARATE ENTRY FOR THE OTHER VEHICLE TO PROVIDE THE VIN# AND DETAILS. THE VEHICLE REFERENCED IN THIS DOCUMENT WITH THE VIN# ABOVE HAS NOW EXPERIENCED THREE SEPARATE INCIDENTS IN WHICH A DOOR LATCH HAS FAILED BETWEEN MAY AND AUGUST OF 2014. EACH INCIDENT WAS A DIFFERENT DOOR LATCH FAILING. THIS IS A SAFETY CONCERN FOR MY EMPLOYEE'S OUT IN THE FIELD BECAUSE THE DOOR COULD SWING OPEN WHILE THEY ARE OPERATING THE VEHICLE AND CAUSE AN ACCIDENT OR AN OCCUPANT OF THE VEHICLE TO BE EJECTED. *TR

Latches/Locks/Linkages
Filed Aug 11, 201437,939 milesAZ

I OWN A COMPANY WITH A FLEET OF VEHICLES, TWO OF WHICH ARE A 2012 FORD FOCUS. BOTH FORD VEHICLES HAVE HAD MULTIPLE DOOR LATCHES FAIL. I WILL SUBMIT A SEPARATE ENTRY FOR THE OTHER VEHICLE TO PROVIDE THE VIN# AND DETAILS. THE VEHICLE REFERENCED IN THIS DOCUMENT WITH THE VIN# ABOVE HAS NOW EXPERIENCED TWO SEPARATE INCIDENTS IN WHICH A DOOR LATCH HAS FAILED BETWEEN JUNE AND JULY OF 2014. EACH INCIDENT WAS A DIFFERENT DOOR LATCH FAILING. THIS IS A SAFETY CONCERN FOR MY EMPLOYEE'S OUT IN THE FIELD BECAUSE THE DOOR COULD SWING OPEN WHILE THEY ARE OPERATING THE VEHICLE AND CAUSE AN ACCIDENT OR AN OCCUPANT OF THE VEHICLE TO BE EJECTED. *TR

Power Train
Filed Aug 10, 2014120,200 milesCA

DRIVING UP LIGHT INCLINE ON PAVED HIGHWAY WHEN TRACTION CONTROL LIGHT FLASHES INDICATING A LOSS OF TRACTION. SECONDS LATER CAR LOSES RESPONSE TO GAS PEDAL, FLASHES "TRANSMISSION SYSTEM FAILURE. SERVICE IMMEDIATELY." AFTER PULLING OVER AWAY FROM TRAFFIC AND POWERING OFF THEN 30 SECOND WAIT AND ON WARNING IS GONE AND FUNCTIONS ARE RESTORED. A WEEK LATER PROBLEM COMES UP AGAIN, THIS TIME ON INTERSTATE GOING 70MPH. CRUISE CONTROL IS SHUT OFF AUTOMATICALLY, NO POWER TO GAS PEDAL, TRACTION WARNING COMES ON, AND SAME TRANSMISSION WARNING FLASHES. GOES AWAY IN A SECOND OR TWO. PULL OVER AS SAFELY AS I CAN WHILE CUTTING OFF A SEMI-TRUCK, POWER CAR OFF AND ON, ALL SYSTEMS NORMAL. FOUR DAYS LATER PULL OUT OF PARKING SPOT WITH A HESITATION OF VEHICLE TO START, THEN A VIBRATING IN REVERSE. DRIVE AROUND LOT TO EXIT, PULL ONTO MAIN ROAD AND SAME WARNINGS/PROBLEMS AS USUAL HAPPEN. NOW BLOCKING TRAFFIC PERPENDICULAR TO FLOW. CHECK ENGINE LIGHT COMES ON, PUT CAR INTO PARK, TURN OFF, AND BACK ON. TRY TO SHIFT INTO DRIVE. WON'T BUDGE. TURN OFF AND ON AGAIN. TRY TO SHIFT AGAIN. NO LUCK. ONE MORE TIME, WAIT A FEW SECONDS, THEN AGAIN. CAR POWERS ON DRIVES TO ANOTHER LOCATION WITH CHECK ENGINE LIGHT ON AND THEN TO DEALER WITH NO FURTHER ISSUES. DEALER INSPECTS, FINDS FAULTY TCM. DIRECTLY ATTRIBUTES THIS TO MANUFACTURE DEFECT AND NOT TO USER ERROR. *TR

Power Train
Filed Aug 9, 201463,000 milesKY

I WAS LEAVING FROM THE BP GAS STATION FROM WAYNE SULLIVAN DR IN PADUCAH, KY I HAD DROVE FROM LEDBETTER WHICH IS 10 MINS OUTSIDE OF PADUCAH AND WHEN I STARTED MY CAR TO LEAVE GAS STATION PULLING OUT INTO BUSY INTERSECTION I WENT TO ACCELERATE AND MY CAR WOULD NOT GO ANY FASTER THAN 10MPH WITH ONCOMING TRAFFIC BEHIND ME AND MY 5 YEAR OLD CHILD IN THE CAR WITH ME. I HAD REPORTED TRANSMISSION PROBLEMS BEFORE THEY PUT COMPUTER TO ADJUST IT BUT TOLD ME SLIPPAGE AND JERKING WOULD BE NORMAL DUE TO THE TYPE OF TRANSMISSION. MY CAR HAS ALWAYS ROLLED BACK ON STEEP HILLS ALSO. *TR

Engine and Engine Cooling
Filed Aug 9, 201463,000 milesCA

THE AC COMPRESSOR IN MY 2012 FORD FOCUS BLEW UP TODAY. THE SERVICE DEPARTMENT TOLD ME IT HAD BEEN COMING APART FOR A WHILE AND IT HAS NOW DESTROYED THE ENTIRE AC SYSTEM. I WAS ALSO INFORMED THAT THIS PROBLEM IS NOT ISOLATED TO MY AC. EVEN IF I WANTED TO DRIVE SANS AC, THEN THIS ISSUE WOULD SOON RENDER MY CAR INOPERABLE. I WAS TOLD IT WOULD CAUSE THE ENGINE TO SEIZE. I CAN'T IMAGINE HOW BAD THIS WOULD HAVE BEEN ON THE FREEWAY. UNFORTUNATELY THERE WERE NO SIGNS OR SYMPTOMS INDICATING THIS PENDING DISASTER (A/C FUNCTIONING & NO WEIRD NOISES). MY FORD HAS HAD ALL RECOMMENDED SERVICES AND ANY ADDITIONAL PREVENTATIVE SERVICES RELATED TO THE AC COMPRESSOR WERE NEVER BROUGHT TO MY ATTENTION. THIS IS MOST LIKELY BECAUSE A PROBLEM OF THIS NATURE SHOULDN'T BE AN ISSUE WITH A WELL MAINTAINED CAR THAT IS ONLY TWO YEARS OLD; HOWEVER, POSSIBLY THE SERVICE DEPARTMENT SHOULD HAVE PICKED UP ON IT. THIS WAS NOT DUE TO NORMAL WEAR AND TEAR. THIS WAS A FAULTY PART. I BELIEVE THIS IS A QUALITY AND SAFETY ISSUE AND REALLY HOPE THAT FORD CAN REMEDY THE SITUATION. ESPECIALLY AS THIS HAS POSSIBLY EFFECTED MANY PEOPLE. *TR

Vehicle Speed Control
Filed Aug 8, 201453,622 milesFL

I WAS DRIVING DOWN A ROAD AND ALL OF A SUDDEN MY CAR WOULDN'T GO I KEPT STEPPING ON THE GAS AND THERE WAS NO THROTTLE POWER. I TURNED OF THE MAIN STREET AND LET THE CAR GLIDE TO A COMPLETE STOP. PRAYING THAT THE GARBAGE TRUCK WOULD STOP CAUSE MY CAR WAS BARELY MOVING. I TURNED IT OFF AND THEN IT MADE A WEIRD NOISE.... I TRIED TURNING IT ON BUT IT DIDN'T SO I CALLED ROADSIDE ASSISTANCE BUT WHILE I WAS TALKING TO THEM THE CAR CRANKED UP AGAIN. I DROVE IT TO THE NEAREST DEALER THE TOLD ME I NEEDED A NEW BATTERY BUT I TOOK MY BATTERY OUT H AS D IT CHECKED AND IT'S STILL GOOD . TODAY MY CAR DID THE SAME THING AND NOW IT'S IN THE DRIVEWAY IT DOESN'T HAVE THROTTLE POWER THE RPM'S ARE NOT WORKING NOT EVEN WHEN IT'S IN PARK. *TR

Electrical System
Filed Aug 7, 201458,091 milesAZ

I GOT IN CAR TO GO TO THE STORE PUT ON SEAT BELT STARTED CAR PUT CAR INTO DRIVE 1/4 MILE DOWN THE ROAD FROM LEAVING MY DRIVEWAY DOORS UNLOCKED AND OPENED I HAD TO STOP IMMEDIATELY AND THEY WOULD NOT CLOSE. LEFT FRONT DRIVERS DOOR AND RIGHT REAR PASSENGER DOOR. MY CAR WAS TOWED TO DEALER AND DIAGNOSTIC TEST DONE AND INSPECTIONS BY CERTIFIED MECHANICS. THEY SAID DOOR LATCHES WONT CATCH OR ENGAGE TO KEEP DOORS CLOSED NO CHECK ENGINE LIGHT CAME ON ONLY BLINKING DISPLAY THAT DOORS ARE OPEN ONLY AFTER I WAS COMPLETELY STOPPED AND IN PARK. *TR

Power Train
Filed Aug 7, 201460,700 milesUT

WENT TO MAKE A LEFT TURN AND THE CAR WENT INTO A NEUTRAL STATE AND JUST REVVED UP. THE GEAR INDICATOR ON THE SCREEN WAS NO LONGER THERE. AFTER 15 OR SO SECONDS IT REAPPEARED AND RESUMED NORMAL FUNCTION BUT THE CHECK ENGINE LIGHT CAME ON. WENT TO AN AUTO PARTS STORE TO HAVE THE CODE READ AND IT SAID A TCM LOW SHIFT POINT OR SOMETHING TO THAT EFFECT.THIS WAS AT 60700 MILES. AFTER DRIVING A COUPLE OF HOURS THE CHECK ENGINE LIGHT TURNED OFF. SINCE THEN IT HAS BEEN HAPPENING RANDOMLY ANYWHERE FROM DAYS APART TO A MONTH APART. I HAVE CONTACTED FORD ASSIST AND THEY SAID THERE IS NOTHING THEY CAN OR WILL DO FOR ME... *TR

Power Train
Filed Aug 7, 201464,000 milesTX

DRIVING THE CAR, PULLED IN TO POST OFFICE CAR DIED. NO POWER STEERING OR BRAKES. CAR WOULD NOT TURN OVER. DISPLAY SAYS PARKING AID MALFUNCTION NO PRND INDICATOR THIS IS A MAJOR ISSUE THAT NEEDS TO BE RESOLVED. IF HAPPENED GOING DOWN THE HIGHWAY SOMEONE COULD BE SERIOUSLY INJURED. *TR

Engine
Filed Aug 3, 201430,400 milesIL

THE FIRST INCIDENT OCCURRED WHILE IN TRAFFIC ON THE INTERSTATE HIGHWAY DURING RUSH HOUR EVENING TRAFFIC. I HAD TO COME TO A STOP ON TRAFFIC IN A CONSTRUCTION ZONE DUE TO TRAFFIC AT A POINT WHERE THERE WAS MOVING TRAFFIC IN LANES ON EITHER SIDE OF MY VEHICLE. THE CAR WAS RUNNING AS NORMAL, NO LIGHTS CAME ON (NOTHING TO ALERT TO AN ISSUE), HOWEVER, WHEN I WENT TO ACCELERATE MY CAR WOULD NOT ENGAGE THE TRANSMISSION. IT WAS AS IF MY CAR WAS IN PARK AND I WAS REVVING THE ENGINE. I PUT MY HAZARD LIGHTS ON, CALLED 911 TO REPORT I COULD NOT GET OUT OF MY VEHICLE TO MOVE MY CAR AS I FEARED I WOULD BE HIT SINCE IT WAS RUSH HOUR TRAFFIC AND COULD NOT EVEN OPEN MY DOOR. I SHUT MY ENGINE OFF, WAITED A FEW MINUTES, AND TRIED AGAIN. THE CAR STILL WOULD NOT MOVE. AFTER BEING STOPPED AND UNABLE TO MOVE FOR APPROXIMATELY 20 MINUTES, THE TRANSMISSION SEEMED TO RE-ENGAGE AND I WAS ABLE TO GET MY CAR OFF THE HIGHWAY. I HAD THE CAR TAKEN TO THE DEALER AS IT WAS STILL UNDER WARRANTY. I WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AFTER HAVING MY CAR FOR A WEEK. AS SOON AS I GOT MY CAR BACK, I DROVE APPROXIMATELY 10-15 MILES, AND THIS SAME ISSUE OCCURRED AGAIN, BUT THANKFULLY I WAS CLOSE TO HOME AND NOT IN ANY HEAVY TRAFFIC AS I WAS WITH THE FIRST INCIDENT. AGAIN, IT WAS ARRANGED TO TAKE MY CAR TO THE DEALER (THE DEALER HAD MY CAR FROM APPROXIMATELY 7/11/14 TO 8/1/14). AGAIN, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. WITHIN 2 DAYS OF HAVING THE CAR RETURNED TO ME, I DROVE APPROXIMATELY

Power Train
Filed Aug 2, 201436,100 milesPA

WHILE DRIVING ON THE ROAD, GOING ABOUT 40-50 MPH ON A SUNNY, HOT DAY IN JULY, THE TRACTION CONTROL SUDDENLY TURNED ON AND THE CAR STARTED TO DECELERATE. I FOUND IT ODD AS THE WEATHER WAS NOT INCLEMENT AND I HAD NOT HIT A POTHOLE SO I PULLED OVER SINCE THE CAR WAS AUTOMATICALLY SLOWING DOWN. I WAS LUCKY NOT TO HAVE BEEN IN AN ACCIDENT AS THERE WERE PLENTY OF CARS AROUND AND THIS WAS LESS THAN HALF A MILE FROM THE HIGHWAY THAT I WAS ABOUT TO TRAVEL. AFTER PULLING OVER, I TURNED THE CAR OFF TO TRY TO CLEAR THE TRACTION CONTROL AS IT SEEMED TO BE STUCK ON. THE CAR WOULD NOT TURN BACK ON (THE ENGINE WAS NOT TURNING ON THOUGH THE BATTERY WAS FINE). AFTER CALLING THE FORD AUTO CLUB AND HAVING HELP COME OUT, THE CAR GOT TOWED TO THE DEALERSHIP. THE ISSUE TURNED OUT TO BE WITH THE TRANSMISSION CONTROL MODULE THAT WAS COVERED UNDER THE ORIGINAL POWER TRAIN WARRANTY. *TR

Engine
Filed Aug 2, 201429,800 milesCA

VEHICLE DOES NOT START WHEN KEY IS TURNED. ELECTRICAL SYSTEMS COME ON BUT ENGINE DOES NOT CRANK. ENGINE FINALLY STARTS NORMALLY AFTER MULTIPLE ATTEMPTS TO TURN THE KEY (20+) AND THEN RUNS FINE. THIS PROBLEM USUALLY OCCURS AFTER THE CAR HAS NOT BEEN USED FOR SEVERAL HOURS, I.E. BEING PARKED IN THE GARAGE OVERNIGHT OR AFTER A SHIFT AT WORK. ONCE THE CAR STARTS, IT CAN USUALLY BE TURNED OFF AND THEN START AGAIN WITHOUT INCIDENT, AS LONG AS THE CAR HAS BEEN DRIVEN RECENTLY. THIS BEGAN AS A SPORADIC ISSUE BUT NOW HAPPENS NEARLY EVERY TIME I TRY AND START THE CAR IN THE MORNING OR AFTER WORK. THE CAR HAS BEEN TAKEN BACK TO THE DEALER TWICE BUT THEY ARE UNABLE TO IDENTIFY THE PROBLEM. BATTERY TESTS FINE AND NO ERROR CODES ARE REPORTED IN THE COMPUTER. *TR

Engine
Filed Aug 1, 201450,000 milesNY

THE VEHICLE DOESN'T AUTOMATICALLY SHIFT PROPERLY. IT DOESN'T SHIFT UP WHEN IT SHOULD AND REVS UP BADLY. THE SAME THING HAPPENS WHEN I GO DOWN LARGE HILLS. IT SHIFTS DOWN AND IT SHOULDN'T, SO THE ENGINE REVS AND I HAVE TO PUT IT IN NEUTRAL WHEN GOING DOWN HILLS. FURTHER, WHEN I AM PARKED ON A HILL, IT ROLLS BACK A BIT BEFORE STOPPING. LASTLY, THE BLUETOOTH MICROPHONE IS DYING AND SOUNDS TERRIBLE ON THE OTHER END. *TR

Engine
Filed Aug 1, 201441,000 milesOR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE ENGINE WOULD REV BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS ABLE TO RESTART AND OPERATED AS NORMAL. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RECALIBRATED THE TCM BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

Power Train
Filed Jul 31, 201435,900 milesOH

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK AND BECAME UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION OIL SEAL WAS RUPTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,900.

Power Train
Filed Jul 31, 2014FL

INTERMITTENTLY WHEN ACCELERATING THE TRANSMISSION FEELS LIKE IT IS STALLING OUT, SHAKES VIGOROUSLY, AND SHIFTS ROUGH. IN THOSE TIMES THE UNPREDICTABILITY OF THIS TRANSMISSION MAKES THE CAR VERY DANGEROUS TO DRIVE. *TR

Power Train
Filed Jul 30, 2014KY

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO WATER LEAKAGE ON THE INSIDE PASSENGER SIDE. *SMD THE CONSUMER STATED TWO AFTER THE VEHICLE WAS SUPPOSEDLY FIXED, WATER LEAKED INSIDE AGAIN. THE CONSUMER CONTINUED TO DRIVE THE VEHICLE. THEN AT 13,000 MILES, THE VEHICLE STARTED TO SHUDDER AND SHAKE WHEN SHE ACCELERATED. THE CONSUMER THEN TRADED THE VEHICLE FOR ANOTHER A 2014 FORD FOCUS AND SHE EXPERIENCED THE SAME SHUDDER PROBLEMS. THE CONSUMER WAS INFORMED, THE AUTOMATIC TRANSMISSION, ALSO HAD A CLUTCH. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Ford Focus → · Every Focus year → · How the figures are calculated →