2012 Ford Focus complaints

I BOUGHT THIS CAR WITH 17,000 MILES ON IT AND KEPT IT A YEAR AND A HALF. I COULDN'T STAND IT ANYMORE. WHEN ACCELERATING, IT WOULD SHAKE AND SHUDDER. THE AUTOMATIC SHIFTING INTO FIRST AND SECOND GEARS WAS EXTREMELY JERKY ALL THE TIME. IF I WAS AT A COMPLETE STOP AND THE PAVEMENT WAS WET, THE CAR WOULD BOLT FORWARD WHEN I ACCELERATED. TWICE IT LIKE STOPPED WHEN I WAS GOING 70 MPH ON A HIGHWAY. IT JUST SORT OF STOPPED OPERATING FOR A FLASH AND THEN RESUMED MOVEMENT. IT WAS SCARY. I TOOK IT TO A REPUTABLE FORD DEALERSHIP WHICH WAS CLOSER TO MY HOUSE THAN WHERE I BOUGHT IT, AND THEY WORKED ON IT 4 DIFFERENT TIMES. I CAME IN WITH THE SAME COMPLAINTS EVERY TIME. IN ADDITION, BECAUSE THE TRANSMISSION WAS SO SCREWY, IT APPARENTLY AFFECTED THE TIRES AND I HAD TO BUY 4 NEW TIRES BECAUSE THE TREAD WAS SO WORN DOWN. I TRADED IT IN ON A NEW TOYOTA. THAT WAS MY FIRST FORD AND MY LAST FORD. NEVER AGAIN. THE CAR IS A MENACE AND DEFINITELY UNSAFE. *TR

TRANSMISSION SHAKING AND GRINDING NOISES; VEHICLES HESITATING AND VIBRATING; TRANSMISSION NOISES AND THE TRANSMISSION NOT SHIFTING PROPERLY. ALL OF WHICH AFFECT THE ABILITY TO DRIVE THE VEHICLES AND HAD RAISE SAFETY CONCERNS. *TR

I PURCHASED A 2012 FORD FOCUS AT MY LOCAL DEALERSHIP (5 MILES ON IT); BRAND NEW. WITHIN 6 MONTHS I HAD IT IN THE SHOP 2 TIMES. AT THE TIME MY HUSBAND WAS AN EMPLOYEE OF THAT DEALERSHIP AND THEY GAVE HIM THE RUN AROUND. INDICATING ALL THEY HAD TO DO WAS RESET THE COMPUTER. SUPPOSEDLY THEY RESET THE COMPUTER TWICE HOWEVER IT NEVER FIXED THE PROBLEM. ONCE IT WAS DIAGNOSED ON THE 3RD ATTEMPT AT THE LOCAL DEALERSHIP THAT IT NEEDED "PARTS" I WAS GIVEN THE RUN AROUND BY THAT DEALERSHIP. AFTER CONTACTING FORD MOTOR COMPANY ON SEVERAL ATTEMPTS I FINALLY RECEIVED A RESPONSE. I HAD TO BEG FORD FOR A RENTAL CAR SO THAT I HAD TRANSPORTATION FOR THE WEEK THAT THE DEALERSHIP HAD MY CAR.ONCE THE VEHICLE WAS FIXED AND I PICKED IT UP; I NOTICED A REALLY ROUGH IDLE. AFTER DEALING WITH THIS FOR THIS FOR SEVERAL MONTHS; THE DEALERSHIP HAD ME BRING IT BACK IN AND HAD IT FOR ANOTHER WEEK TO FIX THE IDLE PROBLEM. AS OF TODAY; IT IS STILL NOT RUNNING RIGHT. I AM TAKING IT BACK IN ON FRIDAY TO HAVE IT LOOKED AT ONCE AGAIN AS THE ENTIRE FRONT OF THE CAR SHAKES AND THE DEALERSHIP INDICATED IT "SOUNDS LIKE THE TRANSMISSION." NOT ONLY DOES IT SHAKE AND RATTLE; IT CLICKS AT TIMES AND JERKS/SHUDDERS FORWARD. I HAVE ON NUMEROUS OCCASIONS CONTACTED FORD MOTOR COMPANY AND HAVE ASKED EVERYTHING FROM BUYING THE VEHICLE BACK AND ONCE AND FOR ALL FIXING THE PROBLEM AND GET NOTHING BUT THE RUN AROUND. TODAY I MY VEHICLE WAS TAKEN BACK INTO THE DEALERSHIP AND I WAS TOLD THAT IT NEEDS ANOTHER NEW CLUTCH AND THEY ARE

THE VEHICLE HAS EXPERIENCED NUMEROUS TRANSMISSION ISSUES FROM SHUDDERING, STALLING, JERKING, ROLLING BACK, GRINDING, JUMPING FORWARD AND IMPROPER SHIFTING. THE VEHICLE HAS BEEN AT THE DEALERSHIP NUMEROUS TIMES WITH VARIOUS CLUTCHES REPLACED, SOFTWARE INSTALLS AND OTHER PARTS REPLACED. THIS HAS NOT FIXED THE ISSUES AND THEY KEEP RECURRING. THIS IS UNSAFE AND HAS EVEN CAUSED THE VEHICLE TO STALL IN THE MIDDLE OF AN INTERSECTION. LUCKILY, TRAFFIC WAS NOT CLOSE ENOUGH OR IT COULD HAVE BEEN CATASTROPHIC. I REALLY HOPE FORD DOES RECALL THESE VEHICLES OR GIVES THE UNHAPPY OWNERS A CHANCE TO TURN THE CAR BACK IN THROUGH A VEHICLE BUYBACK PLAN. THERE ARE SO MANY OF THESE COMPLAINTS SOMETHING NEEDS TO BE DONE. *TR

1. DRIVING ON CONGESTED INTERSTATE HIGHWAY AT 70MPH 2. WARNING MESSAGE IN DASH DISPLAYED "DRIVER ASSISTANCE STEERING FAILURE" 3. MANUALLY CONFIRMED LOSS OF POWER STEERING 4. DROVE ABOUT 15 MILES TO A FORD DEALER BUT THEY WERE CLOSING FOR THE DAY 5. STARTED VEHICLE AND HAD NORMAL POWER STEERING. *TR

AT FIRST THE POWER STEERING WOULD GO OUT IN REVERSE WHEN I WAS TRYING TO BACK OUT OF A DRIVEWAY. IT THEN STARTED TO ACT UP WHEN I WOULD START THE CAR. I WOULD HAVE TO TURN OFF THE ENGINE AND RESTART IT. NOW IT DOESN'T WORK AT ALL. I HAVE FOUND THIS TO BE UNSAFE TO DRIVE WHEN GOING AROUND CURVES AND CORNERS. ALSO VERY HARD TO MANEUVER IN PARKING LOTS AROUND PEOPLE AND OTHER CARS. *TR

WAS DRIVING DOWN THE FREEWAY, WHEN THE CAR LOST ALL POWER. THE TRANSMISSION STOPPED WORKING. WARNED THE HILL START ASSIST WAS NOT AVAILABLE, AND THEN THE TRACTION CONTROL LIGHT CAME ON. THE CAR WOULDN'T MOVE. THE CAR HAS REPEATED DONE THIS DURING DRIVING, AFTER RESTARTING THE CAR. *TR

WAS DRIVING WITH MY MOM WHEN ALL OF A SUDDEN HER POWER STEERING GAVE OUT AND IT WAS INCREDIBILITY HARD FOR HER TO STEER. I TOOK OVER AND DROVE HOME NOW I DROVE VEHICLES WITH OUT POWER STEERING BEFORE BUT THIS WAS BY FAR THE TOUGHEST STEERING VEHICLE I DROVE. IT WAS COMPLETELY DANGEROUS AND IRRESPONSIBLE OF FORD TO NOT ADDRESS THE ISSUE AS OF YET. THANKFULLY I WAS WITH MY MOM THAT DAY AND NOTHING WORSE HAPPENED BUT IT COULD HAVE ENDED ALOT WORSE. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT UNKNOWN NOISES WERE EMITTING FROM THE FRONT OF THE VEHICLE AND THE VEHICLE SLIGHTLY SHOOK WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. UPDATED 03/30/15*LJ UPDATED 9/19/2017*CN

I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD AND APPROACHING A FOUR WAY STOP SO NOT GOING FAST. MY CAR STOPPED ACCELERATING AND THEN JERKED FORWARD CAUSING ME TO HAVE TO TURN OFF THE ROAD TO AVOID GOING THROUGH THE STOP SIGN. I INSTEAD HIT THE STOP SIGN. THE CAR HAS TRANSMISSION ISSUES THAT HAVE NOT YET BEEN RESOLVED. *TR

MY CAR SYNC HAS NOT BEEN WORKING PROPERLY AND MY RADIO WOULD JUST SHUT OFF WHILE DRIVING. I WOULD HAVE TO STOP TURN OFF MY CAR AND TAKE THE KIT WAS DEFINITELY SOMETHING ELECTRICAL BECAUSE I COULD MANIPULATE THE FREQUENCY SOUND BY TURNING THE HEAT ON AND OFF OR THE WIPERS.EY OUT THEN OPEN AND SHUT THE DOOR START IT BACK UP AND THE RADIO WOULD TURN ON. RECENTLY SOMETHING HAPPENED WHERE A LOUD CRACKLE CAME THROUGH THE SPEAKER AND THE RADIO WENT OUT BUT THEN A STATIC CAME ON THAT I COULD NOT SHUT OFF. I COULD NOT TURN OFF THE SOUND EVEN AFTER I SHUT OFF THE CAR THE STATIC KEPT GOING LONG AFTER I SHUT THE DOOR AND WALKED AWAY. I WOKE UP TO A DEAD BATTERY. FORD MADE ME PAY FOR A NEW BATTERY BECAUSE THEY SAID IT WAS A WEAR ITEM EVEN THOUGH WHATEVER WAS HAPPENING TO THE CAR WAS WHAT WORE THE BATTERY DOWN. *TR

SHUDDERING WHILE ACCELERATING. GRINDING NOISE WHILE THE AUTOMATIC TRANSMISSION IS SHIFTING GEARS. VEHICLE HAS BEEN INTO DEALER MULTIPLE TIMES FOR SHUDDERING AND SHIFTING ISSUES. THE LAST TIME, AT 49K MILES, IT WAS OVER AN 8 WEEK WAIT TO GET THE CAR INTO THE DEALER - THE TRANSMISSION GUYS WERE BACKED UP MONTHS AT ALL SURROUNDING DEALERS. FORD'S REPAIR HAS BEEN TO REPROGRAM THE TRANSMISSION. WE PURCHASED THE CAR NEW AND HAVE BEEN THE ONLY OWNERS. THE CAR DID NOT SHUDDER AND GRIND WHEN FIRST PURCHASED. AND IT PERFORMS BETTER IMMEDIATELY AFTER THE REPROGRAMMING. BUT AFTER A FEW THOUSAND MILES OF TRAVEL, SHUDDERING AND GRINDING RETURN. ONCE IT STARTS SHUDDERING, I CAN DUPLICATE THIS BEHAVIOR WITHIN 2 MILES OF A FORD DEALERSHIP. THERE IS A ROUNDABOUT AT LIVERNOIS AND HAMLIN ROADS THAT HAS A YIELD FOR INCOMING TRAFFIC. IF THE ROUNDABOUT IS CLEAR, PROCEED INTO THE ROUNDABOUT BETWEEN 5 AND 10 MPH AND ACCELERATE SLOWLY WHILE NAVIGATING THE ROUNDABOUT - AND YOU GET SHUDDERING. PERSONNEL IN THE DEALERSHIPS STATE THAT "DRIVERS JUST DON'T KNOW HOW TO DRIVE THE CAR". I AM A 50+ YEAR OLD DRIVER WITH EXPERIENCE IN BOTH MANUAL AND AUTOMATIC TRANSMISSIONS. NO TICKETS NO ACCIDENTS. THIS VEHICLE WAS PURCHASED WITH THE INTENT OF PASSING TO MY CHILDREN WHEN THEY START DRIVING. THE INABILITY TO USE SLOW ACCELERATION WITHOUT SHUDDERING MAKES IT TOO DANGEROUS FOR INEXPERIENCED DRIVERS. ESPECIALLY IN MICHIGAN WHERE WINTER CONDITIONS OFTEN REQUIRE SLOW ACCELERATION TO MAINTAIN CONTROL OF THE VEHICLE. PL

IT STARTS SHUTTERING AT TAKE OFF .ALSO WHEN BRAKING AND TRYING TO COME TO A STOP THE RPMS REV UP WORDS AND THE CAR PULLS FORWARD WHEN YOU ARE TRYING TO STOP AT LOW SPEEDS WHEN TRYING TO MAKE A COMPLETE STOP. ALSO ON ANY TYPE OF INCLINE THE CAR WILL ROLL BACKWARDS WHEN IT IS IN DRIVE MODE IT IS ROLLING FORWARD AS WELL WHEN TRYING TO BACK UP INTO A DRIVEWAY.WE JUST PURCHASED THIS VEHICLE A FEW WEEKS AGO AROUND CHRISTMAS 2014 AND IT IS IN SERVICE AT FORD ON JANUARY,12TH AND 13TH 2015.THE INDICATIONS INFORMATION IN BOX IN NUMBER 2 IS INFORMATION FROM THE DEALER PROVIDED ME WITH THAT WHEN IT FIRST WENT INTO SERVICE ALONG WITH OTHER PROBLEMS I WAS TOLD BY FORD AND THE PLACE I PURCHASED THIS VEHICLE THAT THERE IS NO FIX AND THE RECALL HAS BEEN DONE ON IT. *TR

BOTH FRONT ELECTRIC WINDOWS WORK INTERMITTENTLY. MOTOR MISFIRED AT 50MPH. *TR

I OWN A 2012 FORD FOCUS SE. I BOUGHT MY FORD FOCUS IN DECEMBER 2012 FROM FOLSOM LAKE FORD LOCATED IN FOLSOM CALIFORNIA. AT 20000 MILES I TOOK MY CAR IN FOR ITS FACTORY SERVICE AND ADVISED THE TRANSMISSION WAS NOT OPERATING CORRECTLY. ACCORDING TO FOLSOM LAKE FORD THEIR SERVICE DEPARTMENT REPROGRAMMED THE TRANSMISSION COMPUTER AND ORDERED PARTS FOR THE TRANSMISSION'PARTS THAT WOULD TAKE A MONTH TO ARRIVE, BUT NEVER HEARD BACK FROM FOLSOM LAKE FORD AFTER THAT. ABOUT 35000MLS STARTED MAJOR TRANSMISSION ISSUES WITH MY FOCUS-IT WOULD NOT SHIFT CORRECTLY. THE CHECK ENGINE LIGHT NEVER CAME ON, NOR WERE THERE ANY OTHER DIAGNOSTIC/MALFUNCTION ADVISEMENTS FROM THE VEHICLES INFORMATION SYSTEM. OTHER SYSTEMS BEGAN TO MALFUNCTION 'SPECIFICALLY ELECTRONIC SYSTEMS, IDLE CONTROL MALFUNCTIONED-. IDLE ROUGH, SOMETIMES IDLING WILD AND EXTREME FLUCTUATIONS.MY FOCUS WOULD STALL CONSTANTLY WHILE STOPPED AT INTERSECTIONS, ALSO RANDOMLY STALLING WHILE AT DRIVING SPEEDS. MULTIPLE TIMES MY FOCUS STALLED ON THE FREEWAY, WHILE DRIVING AT NORMAL FREEWAY SPEEDS 55-70MPH. AFTER MY FOCUS HAD A STALLING INCIDENT IT WOULD NOT START AT ALL AS IF IT WAS DUE TO A POWER DRAINAGE. IF IT DID NOT IMMEDIATELY FIRE-UP, THE STARTER WOULD CONTINUE TO OPERATE WHETHER I TRIED TO DISCONTINUE OR NOT. WHEN THE VEHICLE DID FINALLY START, THE TRANSMISSION ALWAYS OPERATED UNUSUALLY AFTER THAT 'SHIFTING INCORRECTLY, NOT SMOOTHLY SHIFTING INTO GEAR, SOMETIMES NOT SHIFTING INTO THE PROPER GEAR OR NOT SHIFTING AT ALL. AT ABOUT 4200

CONSTANT TRANS PROBLEMS WITH 2012 FORD FOCUS. YOUR AGENCY IS WELL AWARE OF THE PROBLEMS INDIVIDUALS ARE HAVING ACROSS THE US CONCERNING THIS CAR AND OTHERS THAT INCLUDE OTHER YEARS. YESTERDAY I NEARLY MISSED BEING IN AN CRITICAL ACCIDENT DUE TO TOTAL FAILURE OF THE TRANS IN THE FOCUS AND HAVING IT TOTALLY LOCK UP ON ME. THE SHIFT WOULD NOT COME OUT OF PARK AND ALL POWER WAS LOST. I HAVE HAD TRANS ISSUES OVER THREE TIMES NOW. CAR IS NOW IN THE SHOP WAITING FOR A MODULE THAT, OF COURSE, ONLY COME FROM FORD AND TAKES A LONG TIME. THE MEDIA HAS MADE IT KNOW OF THIS INCREASING PROBLEM AND ALSO THE FACT THAT YOUR AGENCY IS DOING NOTHING ABOUT IT. HOPEFULLY THE PERCEPTION THAT YOU ARE WAITING FOR A DEATH TO OCCUR BEFORE SOMETHING IS DONE IS FALSE BUT ALL NEWS AND INFORMATION SOURCES REFLECT OTHERWISE. I WILL BE CONTACTING CONGRESSMEN ALSO TO FOLLOW-UP WITH YOUR LACK OF TAKING ACTION AND SOME NEEDED RESOLUTION. *TR

I PURCHASED THIS VEHICLE IN JUNE 2012 AND WAS NEVER FOREWARNED ABOUT THE ISSUES THEY HAD. THE TRANSMISSION HAS BEEN FIXED NUMEROUS TIMES BUT CONTINUES TO CLIP, SHUDDER, JERK, AND SHAKE. *TR

THE HORN HAS STOPPED WORKING. IT WORKED THE FIRST FEW WEEKS WE HAD THE CAR, AND IT NO LONGER WORKS CURRENTLY. FUSES AND RELAYS WERE CHECKED ASSOCIATED WITH HORN FUNCTION VIA OWNERS MANUAL AND WERE NOT THE SOURCE OF THE ISSUE. *TR

I HAVE TAKEN MY FORD FOCUS TO THE DEALERSHIP THREE TIMES TO INFORM THEM ABOUT THE TRANSMISSION. AT FIRST THEY TOLD ME THEY HAD TO REPROGRAM IT AND THAT WOULD FIX THE PROBLEM BUT IT DIDN'T. I TOOK A SECOND TIME AND THEY TOLD ME THE SAME. ON SATURDAY NOVEMBER 29 2014 I WAS PARKED AT AN INCLINE AT A FURNITURE STORE WHEN I PUT MY VEHICLE IN REVERSE IT WENT BUT WHEN I TRIED TO ENGAGE THE DRIVE IT JUST KEPT GOING BACK. I BACKED UP INTO A FORD F-150 THAT WAS IN THE BACK. FORTUNATELY NOTHING HAPPENED TO THE FORD F-150 AND THE GENTLEMAN DID NOT WANT TO FILE A REPORT. I TOOK MY VEHICLE TO MY FORD DEALERSHIP ON DECEMBER 27,2014. THEY DID NOT INSPECT MY VEHICLE UNTIL DECEMBER 31, 2014. THE SERVICE MANAGER CALLED ME TO INFORM ME THAT IT WOULD NOT BE READY FOR ANOTHER 3 TO 4 WEEKS UNTIL THE CLUTCH FOR THE TRANSMISSION CAME IN. I MADE IT VERY CLEAR TO HIM THAT I WOULD NOT BE DRIVING THE VEHICLE IN THAT CONDITION. I WENT TO THE DEALERSHIP ON JANUARY 2,2015 THAT IS WHEN THEY INFORMED ME THAT IT WOULD BE READY THE NEXT DAY. I CALLED THE NEXT DAY AND THEY INFORMED ME THAT IT WOULD NOT BE READY UNTIL JANUARY 5,2015. NOW I HAVE A VEHICLE THAT IS DAMAGED FROM THE REAR PASSENGER QUARTER PANEL AND THE LIGHTS ARE CRACKED BUT NO ONE WILL TAKE RESPONSIBILITY FOR THE DAMAGE TO MY VEHICLE. *TR

*ONGOING *PLEASE SEE ORIGINAL COMPLAINTS # 10473215 AND #10670375* LONG HISTORY OF TRANSMISSION REPAIRS SINCE PURCHASE. LATEST REPAIR ON 1/5/2014 WAS TO REPLACE MALFUNCTIONING TCM. WHEN GETTING CAR BACK FROM SERVICE, ODD NOISE AND HESITATION UPON STARTING. SERVICE MANAGER ATTEMPTED TO START. SYMPTOMS OF TCM MALFUNCTION AGAIN, AND THEN COMPLETE LOSS OF POWER. SERVICE STATES THAT CHAFED WIRING WAS FOUND UNDER DRIVER SEAT, CAUSING NEW TCM TO MALFUNCTION AND THEN SHORTING OUT ALL POWER IN VEHICLE. AFTER HEARING ODD NOISE UPON STARTING, I WAS VERY CLOSE TO DRIVING CAR OUT ONTO VERY BUSY HIGHWAY... DECIDED TO TURN CAR OFF INSTEAD AND SEEK HELP FROM SERVICE MANAGER. I AM THE ONLY DRIVER OF THIS VEHICLE AND I VERY RARELY MOVE THE SEAT. I WAS TOLD BY SERVICE THAT MOVING THE SEAT ON 1/5/2015 CAUSED THE CHAFED WIRING TO SHORT OUT THE POWER IN THE CAR. I NEVER MOVED THE SEAT WHEN I GOT INTO MY CAR DURING PICKUP. THIS IS VERY FRIGHTENING AND DANGEROUS! I WAS JUST READING THAT CHAFED WIRING CAN RESULT IN FIRE, ALSO! THESE VEHICLES ARE PUTTING MANY PEOPLE AT RISK OF INJURY OR DEATH. PLEASE HELP THE AFFECTED FORD FOCUS CUSTOMERS TO GET THEM RECALLED, AS FORD WILL NOT HELP. I HAVE FILED 3 CLAIMS WITH FORD AND I CANNOT EVEN GET A CALL BACK FROM THEM. TOLD THAT I DON'T MEET THE GUIDELINES FOR BUYBACK OR REPLACEMENT. VERY AFRAID TO DRIVE MY CAR, ESPECIALLY NOW SINCE THE WEATHER IS BITTER COLD AND HAVE ALREADY BEEN STRANDED IN FREEZING WEATHER WITH SLEET ON 1/3/2015 BECAUSE OF TCM FAILURE. PLEASE

*ONGOING *PLEASE SEE ORIGINAL COMPLAINT # 10473215 *CLUTCH REPLACED TWICE AND TRANS REPROGRAMMED 4/5 TIMES (WITHIN 35, 000) *NOW CAR NOT STARTING- 4 TIMES IN 2 MONTHS. SYMPTOMS ON 1/3/2015- 4TH TIME: DASH LIGHTS UP, RADIO AND HEATER WORK, HEADLIGHTS- NO, BUT OTHER LIGHTS- YES, NO CRANK WHEN TRYING TO START *CAR USUALLY STARTS NEXT DAY, *CAR RESTARTED AFTERNOON 1/4/2015 AND TAKEN FOR EMERGENCY SERVICE 1/5/2015. *NO CALL RECEIVED FROM SERVICE WITH UPDATE, SO CALLED FOR SHUTTLE TO RETURN TO DEALER. TECHS WERE ALREADY GONE. * LISTED REPAIRS: FOUND TCM INOP CODES U0101-U0100 TECH PERFORMED PCM TEST AUTO TRANS DIAG AND PINPOINT TEST, REPLACED TCM AND PERFORMED CLUTCH LEARING (2ND REPLACEMENT CLUTCH INSTALLED 8/2014) *THEY BROUGHT CAR OUT AND GAVE ME THE KEY. I TRIED TO START CAR AND HEARD ODD NOISE, THEN SHUT CAR OFF. I AGAIN STARTED THE CAR. THIS TIME THERE WAS HESITATION AND NOISE AGAIN, SHUT CAR DOWN. WENT BACK INTO SERVICE AREA AND FOUND SERVICE MANAGER. HE TRIED TO START THE CAR SEVERAL TIMES, BUT WOULD NOT START, NO SOUND OR CRANK, BUT ALL LIGHTS CAME ON- SAME AS WHEN CAR BROKE DOWN 2 DAYS EARLIER. HE MOVED GEAR SHIFTER AROUND AND THEN TRIED TO START AGAIN. THIS TIME LIGHTS IN THE CAR FLICKERED AND THEN EVERYTHING WENT BLACK, THE CAR TOTALLY DIED. HE STEPPED OUT OF THE CAR LOOKING SHOCKED AND TOLD ME TO GO AND SENT ME FOR RENTAL. WAS TOLD THAT THE CAR WAS FIXED AND ALMOST DROVE OFF OF THE LOT. DARK OUT AND TEMP OUTSIDE WAS 27 WITH WIND CHILL OF 12 . DEALERSHIP LOCATED ON 6 LA

RAINING, GOING DOWN HIGHWAY. WENT TO TURN ON WINDSHIELD WIPERS, THEY DO NOT WORK. ABLE TO HEAR MOTOR. REPLACED FUSE UNDER GLOVEBOX, NO CHANGE. WINDSHIELD WIPER FLUID WORKS. THIS WAS EXTREMELY HAZARDOUS. *TR

STARTED ENGINE AND ELECTRONIC POWER STEERING FAILED TO OPERATE. THIS USUALLY COULD BE REMEDIED BY RESTARTING THE CAR, BUT NOT THIS TIME. CAR IS ALMOST IMPOSSIBLE TO STEER IN THIS CONDITION. I HAVE SEEN SEVERAL MENTIONS OF THIS CONDITION ON THE INTERNET. *TR

THIS CAR IS DANGEROUS, LIVING IN A HILLY STATE, THIS CAR ROLLS BACKWARDS DOWN HILL WHILST STILL IN A FORWARD GEAR. IN LIGHT OF FORDS RECENT QUIET RECALL FOR OTHER FOCUS TRANSMISSION ISSUES, THEY STILL HAVE NOT ADDRESSED THE FACT THAT THE CAR ROLLS QUICKLY BACKWARDS WHEN THE BRAKE IS RELEASED AND BECAUSE OF THE SHUDDERING TRANSMISSION, IT CANNOT GRIP AND GO FORWARD. IF I HAD WANTED TO DRIVE WITH BOTH FEET I WOULD HAVE BOUGHT A MANUAL. I AM SADDENED BY THE FACT THAT YOUR ORGANIZATION IS WAITING FOR FATALITIES RATHER THAN ORDER A LARGE CORPORATION TO WITHDRAW THEIR DANGEROUS PRODUCT. I THOUGHT YOU WORKED FOR ME AND ALL AMERICANS TO KEEP US SAFE ON THE ROAD? PROTECTING THE PUBLIC WHO HAVE BEEN SOLD AN UNSAFE VEHICLE??? I WOULD WAGER EVERY FOCUS SOLD SINCE 2012 IS AN ACCIDENT WAITING TO HAPPEN. PLEASE LOG MY COMPLAINT WITH THE THOUSANDS OF OTHERS YOU HAVE RECEIVED ABOUT THESE FORD TRANSMISSIONS. THANK YOU. *TR

THIS ISSUE STARTED TO HAPPEN PRETTY MUCH OUT OF NOWHERE. I WAS GOING FROM 2ND GEAR TO 3RD GEAR AND ALL OF A SUDDEN IT SEEMED MY CAR WAS GOING TO STALL. IT STARTED TO SHAKE AND STUDDED VIOLENTLY AND I QUICKLY STEPPED ON THE CLUTCH, TOOK IT OUT OF GEAR, AND PUT IT BACK INTO THIRD. THIS TIME IT WENT AND MOVED FINE BUT AS TIME PROGRESSED IT HAS GOTTEN WORSE. *TR

ENGINE LIGHT CAME ON EXITING A PARKING GARAGE ON A BUSY EVENING IN HILLY SAN FRANCISCO. SECONDS LATER, THE CAR LOST MOMENTUM AND WOULDN'T GET INTO GEAR, EVEN THOUGH THE GEAR SHIFT WAS IN DRIVE. ALARMING, FOR A 3-YEAR OLD CAR WITH MERELY 43300 MILES THAT HAS BEEN CARED FOR DUTIFULLY SINCE IT'S PURCHASE NEW IN NOV. 2011. MY WIFE AND I, WITH OUR KID AND HIS FRIEND IN THE BACKSEAT, DECIDED TO HEAD HOME, FOREGOING PLANS FOR DINNER, AND CONTINUED TO MAKE OUR WAY TO THE HIGHWAY HOMEBOUND. THE CAR SEEMED TO RUN FINE THROUGH THE CITY STREETS FOR THE NEXT 10 MINS., UNTIL WE NEEDED TO CROSS 2 BUSY LANES TO ENTER THE FREEWAY ONRAMP. AT THAT POINT, THE CAR LOST THE POWER TO SAFELY CROSS THE LANES, WE MISSED OUR ENTRANCE, AND WERE FORCED TO CIRCLE CITY BLOCKS TO RETURN TO THE ONRAMP. THE CAR SEEMED TO REGAIN NORMALCY, AND ACCELERATED TO 55 MPH, BUT THEN, APPROX. 2 MILES LATER, LOST POWER (EVEN THOUGH THE ENGINE WAS REVVING), ACTING AS IF IT WERE NEARLY IN NEUTRAL. THE CAR SEEMED TO SHIFT TO A VERY LOW-POWERED DRIVE. WE WERE IN THE SLOW LANE AND TOOK THE FIRST AVAILABLE EXIT, HAZARDS BLINKING. ONCE ON CITY STREETS, WE PULLED OVER TO THE CURB, AND TRIED TO RE-ENGAGE THE DESIRED GEAR. WE FINALLY CUT THE IGNITION AND RESTARTED THE CAR TO TRY TO LIMP IT OVER TO THE GAS STATION ACROSS THE INTERSECTION AND ACROSS ONCOMING TRAFFIC. WE ARRIVED AT THE GAS STATION, AND CALLED THE FORD ROADSIDE ASSISTANT WHO WAS EXTREMELY POLITE BUT I WON'T GO INTO THE HEADACHE (AND EXPENSE) OF TOWING THE CAR TO A SEN

THE CAR WAS OPERATING FINE UP TO THE POINT AFTER IT WAS PARKED AT A NEARBY STRIP MALL. AFTER RETURNING TO THE CAR, THE CAR WOULD NOT START. THE DASH LIGHTS COME ON, RADIO WORKS, ETC BUT THE STARTER ACTED LIKE IT WAS NOT EVEN GETTING POWER. I THOUGHT THE VEHICLE HAD A BAD BATTERY, AFTER MULTIPLE ATTEMPTS TO JUMP START THE CAR, IT FINALLY STARTED. ONCE THE VEHICLE WAS RUNNING, I PUT IT IN REVERSE AND IT WOULD NOT MOVE AS IF IT WAS IN NEUTRAL. I CHECKED THE DASH INDICATOR TO SEE IF IT WAS IN REVERSE AND THE SHIFT INDICATOR HAD NOTHING HIGHLIGHTED. I PUT IT BACK IN PARK THEN IT HIGHLIGHTED THE "P", PUT IT BACK IN REVERSE AND AGAIN IT ACTED AS IF IT WAS IN NEUTRAL. I ROLLED BACK A BIT AND PUT IT IN DRIVE AND IT STILL ACTED AS IF IT WAS IN NEUTRAL. IT WOULD NOT ENGAGE THE TRANSMISSION. I THOUGHT IT COULD BE DUE TO A LOW POWER BATTERY WHICH ALSO HAD ACID LEAKING SO I REPLACED THE BATTERY WITH A NEW BATTERY. THE CAR WOULDN'T START AGAIN BUT EVERYTHING ELSE WORKED (I.E. RADIO, DASH, A/C BLOWER, ETC). I LET IT SIT A DAY AND TRIED AGAIN THE FOLLOWING DAY AND IT STARTED RIGHT OFF THE BAT. I PUT IT IN GEAR AND IT WENT INTO GEAR THIS TIME. A COUPLE MINUTES LATER, AN INCLINE ASSIST WARNING CAME UP ON THE RADIO SCREEN AND THE TRACTION CONTROL AND ABS ALERTS WERE LIGHTED ON THE DASH. SUDDENLY, THE CAR WOULD NOT GO INTO GEAR AGAIN. I TURNED THE CAR OFF AND STARTED IT BACK UP WHICH IT THEN WENT BACK INTO GEAR WITH NO PROBLEM. I DID RESEARCH ONLINE AND FOUND OTHERS WERE EXPERIENCING THE SAME ISS

I AM FILING A COMPLAINT AGAINST A 2012 FORD FOCUS SE. THE CAR HAS BEEN MAKING TRANSMISSION NOISES THAT CANNOT BE RESOLVED FOR QUITE SOME TIME NOW AND WHILE DRIVING ON THE 101 FREEWAY, ALL OF THE INSTRUMENT PANEL LIGHTS CAME ON AND THE ENTIRE CAR COMPLETELY SHUT OFF AND NO CONTROLS WERE WORKING AT ALL ALMOST CAUSING AN INTENSE PILE UP THAT COULD HAVE KILLED MY MOTHER AND I INSTANTLY. WE WERE LEFT IN THE MIDDLE OF THE FREEWAY WITH NOT POWER OF ANY USE OF CONTROLS UNTIL CHP OFFICERS WERE FINALLY BLOCKING TRAFFIC FROM HITTING US. THIS IS THE WORST VEHICLE WE HAVE EVER OWNED AND FORD SHOULD BE ASHAMED FOR BEING NEGLIGENT. *JS

DRIVING TO GET THE MAIL.OUR MAIL BOX IS AT THE END OF OUR ROAD ABOUT HALF A MILE FROM THE HOUSE. THERE IS A DRAINAGE DITCH THAT MUST BE CROSSED PARALLEL TOO THE ROAD THAT HAS THE MAIL BOXES ON IT. THIS IS A T INTERSECTION. JUST BEFORE THE DITCH THE CAR SLOWED SO I PRESSED THE THROTTLE TO REGAIN SPEED AND NOTHING HAPPENED I PRESSED THE THROTTLE AGAIN AND IT ACTED AS IF IT HAD BEEN FLOORED AND DID NOT RETURN. THE CAR SPED UP AND WENT INTO THE DITCH EVEN THOUGH I WAS PUSHING ON THE BREAK.IT FLEW OUT OF THE DITCH AND THROUGH THE MAIL BOXES, TAKING OUT THREE BOXES AND TRAPPING ME IN THE CAR WITH BOXES ON EACH SIDE PREVENTING THE DOORS FROM OPENING. THE CAR RECEIVED A LOT OF BODY DAMAGE AND HAD TO GO TO THE SHOP. *JS

I HAVE HAD AN ONGOING ISSUE WITH THE TRANSMISSION ALMOST SINCE BUYING THIS TERRIBLE CAR NEW. TRANSMISSION CONSTANTLY SHUDDERS AND JERKS. MOST RECENTLY WAS DRIVING AT ABOUT 60 MPH WHEN THE CAR SUDDENLY LOST ABILITY TO MAINTAIN SPEED. VERY DANGEROUS TIMING AS I WAS ACCELERATING ON TO EXPRESSWAY AND NEEDED THE SPEED TO MERGE. FORD HAS NO ANSWER FOR THIS PROBLEM. SOMEONE WILL BE KILLED IN THESE CARS BECAUSE OF THIS PROBLEM. PLEASE FORCE A RECALL OF THESE CARS NOW! THIS IS TOO COMMON OF A PROBLEM AND NHTSA CAN BE CONSIDERED COMPLICATE WHEN SOMEONE IS KILLED AT THIS POINT GIVEN THE LACK OF ACTION. *TR

THE POWER STEERING WAS LOST AND HAD TO MANUALLY FORCE THE STEERING WHEEL TO REGAIN CONTROL. ERROR MESSAGE CAME UP ON THE DASH, POWER STEERING FAILURE. THE POWER STEERING COMES BACK AFTER TURNING THE CAR OFF AND BACK ON AGAIN. THIS HAS HAPPENED 4 TIMES NOW, TWICE IN THE PAST WEEK 12/26/14. *TR

WHILE DRIVING ON THE ROAD THE VEHICLE LOST ALL POWER. WENT FROM 40MPH TO 0. WHEN ABLE TO DRIVE IT AGAIN IT WOULD NOT GO OVER 30 MPH. THE NEXT DAY IT DROVE WITH HESITATION AND JERKING. THEN APPEARED TO RUN SOMEWHAT NORMAL FOR A SHORT TIME (10 MINUTES) AFTER THAT STARTED TO JERK SO VIOLENTLY THAT IF A CAR WAS IN FRONT OF ME I WOULD HAVE HIT IT. AFTER READING UP ON THE FORD FOCUS, THIS PROBLEM SEEMS TO BE CONSISTENT. I AM AFRAID TO DRIVE IT. THIS VEHICLE POSES A DANGER TO NOT ONLY THE DRIVER AND PASSENGERS BUT TO ALL THE OTHER DRIVERS AND VEHICLES ON THE ROAD WITH IT. I DO NOT FEEL SAFE DRIVING IT ON THE FREEWAY. *TR

I HAVE A 2012 FORD FOCUS. I WAS IN THE MIDDLE OF THE ROAD WHEN IT DECIDED TO STOP ACCELERATING. THE ENGINE LIGHT CAME ON AND IT DID NOT MOVE. I TURNED IT OFF AND ON AGAIN, WHICH GAVE ME ANOTHER SHOT AT GETTING OFF THE ROAD BEFORE IT SHUT DOWN AGAIN. IT WAS PRETTY UNNERVING NOT KNOWING IF I WAS GOING TO CAUSE A WRECK OR BE REAR ENDED.. THIS IS JUST ONE OF THE HUNDREDS, IF NOT, THOUSANDS OF THE SAME COMPLAINT OUT THERE. SOMETHING HAS TO BE DONE BEFORE THERE IS A DEATH. *DT

UPON STARTING MY VEHICLE I HAD A STEERING ASSIST MALFUNCTION DISPLAYED ON THE DASHBOARD. WHILE DRIVING IT WAS AS IF I HAD NO POWER STEERING AND WAS UNABLE TO TURN THE STEERING WHEEL ALL THE WAY RIGHT OR LEFT. I COMMUTED 45 MILES LIKE THIS AND UPON START UP THE NEXT MORNING THE ISSUE WAS GONE. INTERMITTENT ISSUE. *TR

I PURCHASED THIS VEHICLE IN NOVEMBER OF 2012 AND WAS NEVER FOREWARNED ABOUT THE ISSUES THEY HAD. THE TRANSMISSION HAS BEEN FIXED NUMEROUS TIMES BUT CONTINUES TO CLIP, SHUDDER, JERK, AND SHAKE. I HAD TO GO TO DURHAM A YEAR AND A HALF AGO AND WAS ALMOST INVOLVED IN A BAD ACCIDENT WHEN THE VEHICLE STARTED TO ROLL BACK ON AN INCLINE WHILE IN DRIVE. I HAVE COME CLOSE TO MANY ACCIDENTS THOUGH DUE TO THIS CAR, MOSTLY BECAUSE THE TRANSMISSION HANGS UP SO BAD. I HAVE TO CONSTANTLY PULL INTO EITHER A PARKING LOT OR THE CENTER TURN LANE WHEN I AM IN HEAVY STOP AND GO TRAFFIC BECAUSE THE TRANSMISSION STOPS PULLING. I NORMALLY HAVE TO TURN THE VEHICLE OFF AND SIT THERE FOR A FEW MINUTES BEFORE IT RESETS ITSELF AND I CAN GO ON MY WAY.RECENTLY I WAS IN THE MOUNTAINS AND THE RPMS KEPT HANGING UP AT 4,000 RPM GOING UP AND DOWN THE PASS. I HAD TO KEEP HITTING THE BRAKES AND HITTING THE GAS IN ORDER TO RESOLVE THIS ISSUE. WITH SEMI TRUCKS BEHIND YOU THIS IS VERY DISCONCERTING. I ALSO WAS STUCK IN HEAVY STOP AND GO TRAFFIC ON THE INTERSTATE IN THE MIDDLE LANE AND THE TRANSMISSION WAS TRYING TO QUIT. LAST YEAR THE SEAT BELT BUCKLE BROKE AND I COULD NOT GET IT TO UNLATCH, THIS PAST SUMMER THE AC WAS NOT BLOWING OUT OF THE VENTS, HAD TO TAKE MULTIPLE TRIPS TO THE SHOP TO GET IT DIAGNOSED, AND EVENTUALLY FIXED BOTH BLEND DOOR ACTUATORS. THE CHROME PLATING STARTED PEELING OFF ON THE STEERING WHEEL THIS PAST YEAR AT ONLY 40,000 MILES AND ALMOST CUT MY HAND MULTIPLE TIMES. IT TOOK THEM TWO TRIES TO FIX

FAULTY POWERSHIFT TRANSMISSION WOULD NOT ENGAGE GEARS PROPERLY CAUSING VEHICLE TO STALL, SHAKE VIOLENTLY, GRIND GEARS, DROP FIRST AND SECOND GEAR WHEN ACCELERATING, NO REVERSE. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE LANES WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT DUE TO THE FAILURE, THERE WAS ALMOST A CRASH INVOLVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SLIPPED OUT OF GEAR. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. ADDITIONALLY, THE STEERING WHEEL FAILED TO TURN AFTER STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

I WAS DRIVING ON I271 WESTBOUND. FROM WHERE I GOT ON TO ENTERING THE EXPRESS LANE THE NOTIFICATION OF STEERING FAULT SERVICE NOW. I WAS ABLE TO GET TO WHERE I WAS GOING WHICH WAS UNDER TEN MINUTES AWAY AND ABLE TO PROPERLY STEER IT WITHOUT IT COMPLETELY LOSING THE STEERING. AT MY LOCATION IT WAS WHEN THE STEERING WENT. THE POWER STEERING RACK IS WHAT NEEDED TO BE REPLACED WHICH WAS MAKING IT DIFFICULT TO TURN. THIS NEEDS TO BE RECALLED. IF I WOULD OF LOST IT ON THE HIGHWAY, THERE COULD OF BEEN A SERIOUS ACCIDENT AND OR DEATH. SOMETHING THAT HAS ONLY JUST OVER 38,000 MILES AND TWO YEARS OLD SHOULDNT HAVE TO BE REPLACED ON A CAR THAT IS ONLY JUST OVER TWO YEARS OLD. *TR

HESITATION WHEN STARTING SHUDDERED HESITATION AND LUNGES FORWARD ON OCCASION . SEVERAL TRIES TO FIX THEN FINALLY NEW CLUTCH NOW KNOCKING NOISE WHEN ACCELERATE , VERY STRESSFUL AND I DO NOT FEEL SAFE IN VEHICLE.ALSO CHARGED WHEN HAD THE NOISE CHECKED AND THEY DID NOT FIX.NOISE LOUDER NOW TAKING BACK AGAIN, GARAGE GIVING ME A HARD TIME. I NEVER EVER WILL BUY A FORD WAITING FOR LEMON LAW CASE TO END IN JULY AND I AM TRADING IT. HOPING AND PRAYING IT DOES NOT WRECK BEFORE THEN. *TR

IGNITION SWITCH FAILED TO START VEHICLE PROMPLY PROBLEM PROGRESSED UNTIL TODAY 12/10/2014 CAR WOULD NOT START AT ALL. *TR

TRANSMISSION CONTROL MODULE PROBLEM. UNEXPECTED LOSS OF TRANSMISSION SHIFTING WHILE DRIVING. PROBLEMS WITH SHUDDERING, VIBRATION BETWEEN GEARS AND HESITATION WITH THE TRANSMISSION. ROLLS BACKWARD ON INCLINES LIKE IT IS A STANDARD BUT IT IS AN AUTOMATIC TRANSMISSION. FORD PERFORMED A REFLASH, RELEARN, AND A PINPOINT TEST. TEST FAILED AND FORD REMOVED THE TRANSMISSION AND REPLACED THE CLUTCH AND SEALS ON 11/05/14 PER RECALL14M01. FORD CLAIMED THAT THERE WERE NO OTHER PROBLEMS FOUND WITH THE TRANSMISSION. ON 12/08/2014 THE SHUDDER WAS BACK AND THE CAR BOGGED DOWN TO 30MPH IN A 55MPH HWY. THE SITUATION WAS VERY SCARY AND DANGEROUS. I TOOK THE CAR BACK TO THE DEALER AND OPENED A CASE AT 3:50 PM WITH [XXX], [XXX] AT 1-800-392-3673. FORD REFUSES TO ACKNOWLEDGE THERE IS AN ONGOING PROBLEM THAT WAS NOT FIXED THE FIRST TIME. THE FORD DEALERSHIP IS MAINTAINING FRAUDULENT BUSINESS PRACTICES BY CHARGING $1025.00 TO FIX THE TCM (TRANSMISSION CONTROL MODULE) THAT REMAINS DYSFUNTIONAL AND POTENTIALLY DANGEROUS ON THE ROAD. [XXX] AND [XXX] WITH THE FORD SULLIVAN DEALERSHIP CLAIM THAT THE RECALL IS SEPARATE FROM THIS RELATED TRANSMISSION PROBLEM. THIS WAS MY FIRST AND LAST NEW FORD PRODUCT. ALL THE WAY AROUND THE TRANSMISSION IN THIS AND MANY OTHER FORD FOCUSES IS A MAJOR PROBLEM FOR CONSUMERS AND NHTSA. MANY DEATHS WILL HAPPEN DUE TO FORDS UNWILLINGNESS TO ADDRESS THESE FAULTY TRANSMISSION COMPONENTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

LETTER REGARDING PROBLEMS WITH 2012 FORD FOCUS AND INSUFFICIENT CUSTOMER RESOLUTION OF THOSE PROBLEMS. *SMD THE CONSUMER STATED THE TRANSMISSION WAS SERVICED MULTIPLE TIMED, WITH ONLY SHORT TERM IMPROVEMENT. THE DEALER INFORMED THE CONSUMER, FORD DESIGNED THE TRANSMISSION TO PERFORM AS THE OLD STYLE CLUTCH TYPE TRANSMISSION. FORD WAS ABLE TO IMPROVE THE MPG BY DESIGNING THE TRANSMISSION IN THAT MANNER. THE CONSUMER STATED THE VEHICLE WOULD SURGE AHEAD WITH THE FRONT END OF THE VEHICLE MOVING UPWARD WITH SUCH QUICKNESS, THAT HE QUICKLY HAD TO APPLY THE BRAKE TO AVOID AN ACCIDENT. SECONDLY, WHEN GOING UP A HILL FROM A STOP OR LOW SPEED, THE VEHICLE CHATTERED AND SURGED. *JB

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURE SPECIFIED IN NHTSA CAMPAIGN NUMBER: 12V149000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 2/3/15*CN

I STARTED MY CAR ON 12/6/14 AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT TURN. I SHUT THE CAR OFF AND TURNED IT ON AGAIN AND THE STEERING WHEEL WAS OPERATING. ON 12/8/14 I STARTED MY CAR AND ONCE AGAIN THE STEERING WHEEL IS LOCKED AND MY DASHBOARD DISPLAYED A MESSAGE STATING STEERING ASSIST SERVICE OR SERVICE STEERING ASSIST. I CALLED FORD TO SCHEDULE AN APPOINTMENT AND I HAVE CHECKED ONLINE AND SEE THERE ARE NUMEROUS COMPLAINTS REGARDING POWER STEERING. *TR

THIS IS AN AUTOMATIC TRANSMISSION. IT CONTINUES TO ROLL BACK WHILE IN DRIVE AND STOPPED ON ANY SIMPLE INCLINE. BROUGHT IT TO DEALERS AND THEY CONTINUE TO SAY THAT THIS IS NORMAL. THIS IS DANGEROUS ISSUE. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE OR WHEN IN THE IDLE POSITION, THE POWER STEERING WOULD DISENGAGE INDEPENDENTLY. THE STEERING AND POWER STEERING WARNING LIGHTS WOULD ILLUMINATE AFTER THE FAILURE. ADDITIONALLY, WHEN THE CONTACT WAS ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THERE WAS A HESITATION BEFORE THE VEHICLE WOULD RESPOND FOLLOWED BY A BRIEF RAPID ACCELERATION. THE VEHICLE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

STEERING SYSTEM COMPLETELY FAILED. DRIVER COULD NOT TURN CAR TO THE RIGHT. CAR HAS ONLY 45,000 MILES. COULD HAVE RESULTED IN SERIOUS ACCIDENT IF OPERATING AT HIGHER SPEED. WHEN I BROUGHT THE CAR INTO FORD THEY TOLD ME THE "STEERING RACK" WAS ON BACK ORDER, WHICH LEADS ONE TO BELIEVE THIS IS A COMMON ISSUE! FORD NEEDS TO RECALL THIS ISSUE IMMEDIATELY BEFORE IT LEADS TO DEATH. *JS

I BOUGHT MY CAR AT 38,000 MILES AS A CERTIFIED PREOWNED FROM A FORD DEALERSHIP. WITHIN 5K MILES, I WAS EXPERIENCING CHATTERING ON TAKE OFF, AND AT LOW SPEEDS (MOSTLY RUSH HOUR) & VERY HARD SHIFTS. I TOOK IT IN, THEY REPROGRAMMED THE CLUTCH, AND SENT ME ON MY WAY WITH MUCH LESS CHATTERING AND ALMOST NO HARD SHIFTS, STILL HORRIBLE IN RUSH HOUR. IN SEPTEMBER, IT STARTED DOING THE SAME THING. I TOOK IT BACK, THEY FIXED IT AGAIN. SENT ME ON MY WAY WITH (AGAIN) SOME IMPROVEMENT, BUT NO SYMPTOMS GONE. I TOOK IT BACK IN OCTOBER, THE SERVICE MANAGER DROVE IT WITH ME, HE SAID THE ITEMS I WAS EXPERIENCING WERE ALL "NORMAL OPERATING CONDITIONS." HE ACTUALLY TOLD ME: "DRIVE IT HARDER, IT WILL PERFORM BETTER." I WAS ALWAYS TAUGHT THAT YOU DON'T RAG ON YOUR CAR AND IT LASTS LONGER. DUMB ADVICE THAT IRRITATED ME. SUNDAY, I WAS DRIVING DOWN A BUSY ROAD (LUCKY IT WAS ON A SUNDAY WITH NO SCHOOL TRAFFIC), AND MY CAR SUDDENLY ACTED LIKE IT WAS IN NEUTRAL. DRIVING DOWN THE ROAD MY CAR STOPS MOVING FORWARD. AFTER THE CAR STOPPED ACCELERATING, I WAS ABLE TO GET IT INTO A PARKING LOT. I PUT IT INTO PARK, THEN DRIVE, PARK, REVERSE, NOTHING. AT THIS TIME, I TURNED IT OFF AND IT WOULD NOT RESTART. I HAD IT TOWED TO THE DEALERSHIP, THE DEALERSHIP SAID IT WAS MY TRANSMISSION CONTROL MODULE. THERE IS LESS THAT 52K MILES ON MY CAR. I'VE HAD THE CAR 8 MONTHS. *JS