2012 Ford Focus complaints

I WAS DRIVING TO WORK THIS MORNING. AS I WAS DRIVING MY CAR STOPPED ACCELERATING. I HAD TO COAST OFF OF THE INTERSTATE AND ONCE STOPPED IT WOULD NOT MOVE AT ALL. I GOT A WARNING THAT THE TRANSMISSION WAS HOT AND TO STOP SAFELY. RECENTLY I HAD THE CLUTCH REPLACED AND WAS ASSURED BY THE DEALERSHIP THAT THEY HAD FIXED THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

IN SEPTEMBER OF 2013, I PURCHASED A USED FORD FOCUS FOR MY TEENAGE SON. SOON AFTER PURCHASING, WE REALIZED THE TRANSMISSION SEEMED TO BE HAVING PROBLEMS. IT WAS STILL UNDER FACTORY WARRANTY, SO WE TOOK IT TO A FORD DEALERSHIP TO HAVE IT CHECKED OUT AND REPAIRED. WE WERE TOLD THAT THE COMPUTER PROGRAMMING NEEDED TO BE RESET, WHICH THEY DID, AND THAT IT WOULD TAKE DRIVING IT ABOUT 1000 MILES FOR THE CAR TO "LEARN" THE NEW SETTING, AND THEN THE PROBLEM WOULD BE FIXED. THE PROBLEM, BY THE WAY, IS THE CAR FEELS LIKE IT WILL STALL OUT WHEN YOU TRY TO ACCELERATE, PARTICULARLY DURING INITIAL ACCELERATION SUCH AS AFTER COMING TO A COMPLETE STOP. THIS COULD PUT MY SON IN DANGER IF HE'S IN A SITUATION WHERE HE NEEDS IMMEDIATE ACCELERATION (SUCH AS TO PASS) AND THE TRANSMISSION DOESN'T PERFORM. FORD KNOWS ABOUT THIS PROBLEM, AND HAS EVEN SENT OUT A NOTICE THAT THEY'VE EXTENDED THE WARRANTY ON THE TRANSMISSION. YET THEY WON'T FIX THE PROBLEM. WHAT'S IT GOING TO TAKE TO GET THEM TO FIX THESE TRANSMISSIONS? *TR

WHEN TAKING OFF TRANNY STUTTERS AND SLIPS IN KNOW ABOUT TO DRY CLUTCH YOU GUYS SHOULD RECALL BEFORE SOME GETS HURT THEN AL LEAST FORD WOULD FIX PROBLEM. *TR

IN OCTOBER 2013, MY CAR STARTED SHUDDERING VIOLENTLY EVERY TIME I ACCELERATED FROM A STOP, GOING AROUND CORNERS AND GOING UP HILLS. ON OCT. 22, 2013, I BROUGHT THE CAR IN TO THE FORD DEALERSHIP FOR DIAGNOSTICS AND IT WAS DETERMINED I NEEDED A NEW CLUTCH. I WAS ALSO TOLD THAT THIS IS A VERY COMMON PROBLEM HAPPENING AT THE TIME WITH MY MAKE/MODEL. THE CAR WAS "REPAIRED" AND IT DID NOT SHUDDER UNTIL ALMOST EXACTLY A YEAR LATER IN OCTOBER 2014. THE SHUDDERING WAS EXACTLY THE SAME AS PREVIOUSLY - SHUDDERING VIOLENTLY EVERY TIME I ACCELERATED FROM A STOP, GOING AROUND CORNERS AND GOING UP HILLS. I BROUGHT MY CAR INTO THE DEALERSHIP ON MARCH 25, 2015 AND WAS TOLD THE TRANSMISSION WOULD HAVE TO BE REMOVED FOR REPAIRS. I WAS ALSO TOLD THAT SINCE SO MANY FORD OWNERS ARE HAVING THIS SAME PROBLEM, THEY ARE BOOKED SOLID AND CANNOT DO MY REPAIR UNTIL MIDDLE OF JUNE 2015 (3 MONTHS FROM TIME OF DIAGNOSTICS). *TR

MY GRANDDAUGHTER AND I WERE RETURNING HOME FROM OUT OF TOWN WHERE WE HAD BEEN ON TOLLWAYS THROUGHOUT THE DAY. FORTUNATELY, WE WERE ONLY A MILE FROM HOME AND OUT OF THE BIG CITY AND OFF THE TOLLWAYS, WHEN THE CAR BEGAN TO SHUDDER AND SHAKE AND COMPLETELY STALLED IN THE ROADWAY AS I WAS SLOWING TO APPROACH AN INTERSECTION. IT JUST SEEMED TO LOCK UP AND SHOOK VIOLENTLY AND LIGHTS FLASHED AND I IMMEDIATELY LOOKED AT THE DASH AND IT READ SERVICE IMMEDIATELY. I LOOKED IN MY REAR VIEW MIRROR AND FORTUNATELY NO ONE WAS BEHIND ME. I TRIED TO ACCELERATE TO GET TO THE SIDE OF THE ROAD AND IT JERKED AND SLOWLY BEGAN TO ACCELERATE AND SLOWLY REACH HOME. AT HOME I PUT IT IN PARK AND AFTER THAT WAS UNABLE TO MOVE IT FORWARD OR BACKWARD. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. HAD THIS HAPPENED ON THE TOLLWAY I AM CERTAIN WE WOULD HAVE BEEN HIT FROM BEHIND. I HAVE NO DOUBT. WE HAVE BEEN DEALING WITH THIS SINCE SHORTLY AFTER WE PURCHASED THE CAR IN 2012. IT HAS BEEN IN THE SHOP AT LEAST FOUR TIMES FOR SIMILAR ISSUES BUT NEVER THIS SERIOUS. EACH TIME GETS WORSE. I AM AFRAID OF THE CAR NOW AND IT HAS BEEN IN THE SHOP NOW A MONTH AND IS BEING TAKEN TO ANOTHER SHOP OUT OF TOWN BECAUSE THE LOCAL DEALERSHIP DOESN'T HAVE ANYONE CAPABLE TO FIX IT AS PER THEIR SERVICE DEPARTMENT. MOST OF ALL THIS WAS A DANGEROUS EVENT THAT NEEDS TO BE TAKEN SERIOUSLY. *TR

2012 FORD FOCUS. DRIVER SEATBELT GOT STUCK. COULD NOT GET OUT OF THE CAR. TOOK OVER 15 MINUTES BEFORE I COULD FINALLY GET IT TO DISENGAGE. NOW IT WONT ENGAGE. THE METAL TONGUE GOES IN BUT DOES NOT CATCH. THE SEATBELT WARNING CONTINUES EVEN WHEN I HOLD IT INSIDE THE CLASP. I AM NERVOUS AND DISTRACTED NOW WITH THE SEATBELT NOT WORKING. THIS FOR ME IS A SERIOUS SAFETY CONCERN. *TR

2012 FORD FOCUS. DRIVER SEATBELT GOT STUCK. COULD NOT GET OUT OF THE CAR. TOOK OVER 15 MINUTES BEFORE I COULD FINALLY GET IT TO DISENGAGE. NOW IT WONT ENGAGE. THE METAL TONGUE GOES IN BUT DOES NOT CATCH. THE SEATBELT WARNING CONTINUES EVEN WHEN I HOLD IT INSIDE THE CLASP. I AM NERVOUS AND DISTRACTED NOW WITH THE SEATBELT NOT WORKING. THIS FOR ME IS A SERIOUS SAFETY CONCERN. *TR

2012 FORD FOCUS. DRIVER SEATBELT GOT STUCK. COULD NOT GET OUT OF THE CAR. TOOK OVER 15 MINUTES BEFORE I COULD FINALLY GET IT TO DISENGAGE. NOW IT WONT ENGAGE. THE METAL TONGUE GOES IN BUT DOES NOT CATCH. THE SEATBELT WARNING CONTINUES EVEN WHEN I HOLD IT INSIDE THE CLASP. I AM NERVOUS AND DISTRACTED NOW WITH THE SEATBELT NOT WORKING. THIS FOR ME IS A SERIOUS SAFETY CONCERN. *TR

2012 FORD FOCUS. DRIVER SEATBELT GOT STUCK. COULD NOT GET OUT OF THE CAR. TOOK OVER 15 MINUTES BEFORE I COULD FINALLY GET IT TO DISENGAGE. NOW IT WONT ENGAGE. THE METAL TONGUE GOES IN BUT DOES NOT CATCH. THE SEATBELT WARNING CONTINUES EVEN WHEN I HOLD IT INSIDE THE CLASP. I AM NERVOUS AND DISTRACTED NOW WITH THE SEATBELT NOT WORKING. THIS FOR ME IS A SERIOUS SAFETY CONCERN. *TR

DRIVING ON I-97 SOUTH AT SPEED WITH CRUISE CONTROL ENGAGED, THE CAR SUDDENLY "RACED" AND SLOWED DOWN AND ACCELERATOR DID NOT RESPOND TO MORE POWER WITH CARS AND TRUCK APPROACHING FROM BEHIND. I MANAGED TO PULL OVER, COMPOSE ,MYSELF SHUT DOWN. CAR THEN RESTARTED AND I CONTINUED ON AND THEN IT HAPPENED AGAIN. I PROCEEDED TO DAVE'S AUTO SERVICE IN ANNAPOLIS MY MECHANIC WHO DIAGNOSED THAT I NEED TO GO TO FORD DEALER TO RE-SET COMPUTER MODULE OR SOMETHING THO THAT EFFECT. TOMORROW I GO TO BOB BELL FORD IN GLEN BURNIE. MD TO SEE WHAT IS THE PROBLEM AND GET REPAIRED. I WAS TERRIFIED AT THE SUDDEN LOSS OF POWER WITH APPROACHING VEHICLES FORM BEHIND AT A HIGH RATE OF SPEED. *TR

TRANSMISSION SHUTTERS, FEELS LIKE ITS SKIPPING A GEAR, ROLLS BACKWARD DOWN HILL IN DRIVE. THE VEHICLE'S TRANSMISSION, IN THE MIDDLE OF AN INTERSECTION, STALLED AND WOULD NOT SHIFT INTO A GEAR. THIS INCIDENT ALMOST CAUSED A WRECK. *TR THE VEHICLE HAS BEEN AT 3 DIFFERENT FORD DEALERSHIPS 7 DIFFERENT TIMES FOR TRANSMISSION ISSUES. FORD REFUSES TO ADMIT THAT THERE IS A SERIOUS ISSUE WITH THE TRANSMISSION AND IS MAKING CUSTOMERS DRIVE UNSAFE VEHICLES DURING THE WEEKS THAT THOSE VEHICLES AREN'T IN THE SHOP. *TR

I GOT INTO MY CAR AFTER WORK AND NOTICED THE CHECK ENGINE LIGHT ON, AS I LEFT THE PARKING LOT OF MY JOB AND HEADED TOWARDS THE FREEWAY WHICH IS ACROSS THE STREET, MY CAR WOULD NOT ACCELERATE . I COULD ONLY REACH SPEEDS OF 40 MPH AND THE CAR BEGAN TO SHAKE AND I COULD HEAR KNOCKING SOUNDS COMING FROM THE ENGINE. I EXITED THE FREEWAY AND TOOK STREETS HOME, AFTER ABOUT 30 MINUTES THE SHAKING STOPPED AND I WAS ABLE TO PICK UP SPEED BUT THE ENGINE LIGHT REMAINED ON. THE VERY NEXT DAY THERE WAS NO ENGINE LIGHT ON AND THE CAR RAN SMOOTHLY BUT ON THE THIRD DAY AS I GOT IN MY CAR ONCE AGAIN THE ENGINE LIGHT WAS ON, AND AS SOON AS I PULLED OUT OF MY DRIVEWAY, THE CAR STARTED SHAKING AND THIS TIME I COULD ONLY GET THE CAR TO REACH 20 MPH WHICH WAS ONCE AGAIN ACCOMPANIED BY LOUD RATTLING AND KNOCKING COMING FROM THE ENGINE. THE ENGINE SOUNDS LIKE IT TRYING TO ACCELERATE BUT THE CAR JUST DOESN'T PICK UP SPEED. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE WAS SHIFTED INTO THE DRIVE POSITION BUT FAILED TO DRIVE FORWARD WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT MENTIONED THAT THE SAME FAILURE APPLIED WHEN ATTEMPTING TO REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

THE CAR WAS DRIVING FINE AND ALL OF A SUDDEN THE POWER TRAIN QUIT WORKING DESPITE THE FACT THAT THE ENGINE WAS OPERATING CORRECTLY. BECAUSE OF THE LOSS OF POWER, I WAS ENDANGER OF GETTING HIT BY OTHER CARS. THE SUDDEN LOSS OF POWER IS A HAZARD. THE MANUFACTURER SAID THE RESULTING LOSS OF POWER TRAIN WAS DUE TO A TRANSMISSION CONTROL MODULE. THIS PARTICULAR MODEL HAS BEEN PLAGUED BY TRANSMISSION PROBLEMS THROUGHOUT ITS LIFE. MINE BEGAN WHILE IT WAS STILL UNDER WARRANTY AND CONTINUES TODAY. I AM GOING TO ABANDON THE CAR BECAUSE I FEEL IT IS UNSAFE AT THIS POINT FOR ME OR ANYONE ELSE. *TR

TRANSMISSION CLUTCH SLIPS AND CAR SHUTTERS AND JERKS. IT IS DANGEROUS BECAUSE THE ENGINE REVS FAST AND THEN LURCHES FORWARD. PARTS ARE ON BACK ORDER DUE TO SO MANY CARS HAVING THIS PROBLEM BEEN WAITING 2 MONTHS! *TR

I PURCHASED THE CAR USED IN EARLY 2014. I HAD THIS CAR NOT EVEN TWO YEARS AND THE TRANSMISSION IS A SERIOUS PROBLEM. THE CAR SHAKES, RATTLES, AND STALLS AS I'M DRIVING. THE LETTER I RECEIVED FROM FORD STATES THAT THIS IS A NORMAL FUNCTION OF THE CAR. THE TRANSMISSION FLUID ON MY CAR IS LEAKING AND CONTAMINATED. THE TRANSMISSION FLUID WOULD BE ALMOST EMPTY IN 24 HOURS. IN ORDER TO USE MY CAR FOR A DAY, I WOULD NEED TO REFILL MY CAR WITH TRANSMISSION FLUID SO IT WILL AT LEAST MOVE. THE CAR AT TIMES WOULD COME TO A COMPLETE STOP IN THE MIDDLE OF TRAFFIC. THE POWER-SHIFT STRUGGLES TO CHANGE GEARS AND AT TIMES WON'T ACCELERATE. THIS PROBLEM MAYBE NOW BEGINNING TO AFFECT MY ENGINE. THE FOCUS WON'T EVEN START AT TIMES. ANOTHER ISSUE IS THE RADIO WILL GO ON/OFF AND WITH TIME, SHUT OFF COMPLETELY. THEIR ARE ALSO REPORTS OF CAR WILL ROLL BACK ON HILLS WHEN IN DRIVE AND IT DOES. THE FORD FOCUS 2012 HAS TOO MANY DESIGN AND MANUFACTURER PROBLEMS NOT TO HAVE A RECALL OR LEMON LAWSUITS. THIS CAR NEEDS TO SIMPLY BE REPLACED WITH ANOTHER MODEL (NOT 2013 OR 2014 MODELS, SAME REPORTS) OR FULL REIMBURSEMENT. *TR

I WAS DRIVING AT APPROXIMATELY 30MPH ON A BUSY ROAD WHEN THE ALERT SOUND WENT OFF IN THE CAR. THE MESSAGE ON THE DASH SAID THAT THERE WAS A POWER STEERING MALFUNCTION. IT IMMEDIATELY BECAME VERY DIFFICULT TO STEER. I WAS ABLE TO ARRIVE AT MY DESTINATION JUST UP THE ROAD WITHOUT INCIDENT. THE STEERING HAD RETURNED TO NORMAL WHEN I TURNED THE CAR ON AGAIN ABOUT 30 MINUTES LATER. I HAVE NOT EXPERIENCED ANY STEERING ISSUES SINCE. *TR

THIS HAS HAPPENED MULTIPLE TIMES, BUT ON SUNDAY 3/15/15. MY CAR HAS FLASHED HILL ASSIST NOT WORKING AND NOT IN PARK WHEN IT WAS INDEED IN PARK AFTER THE RPM GO UP TO 5 & 6 AT ANY GIVEN TIME AND FORCING ME TO PULL OVER. MY CAR WOULD START, BUT WOULD NOT GO INTO GEAR. WHEN THIS HAPPEN BEFORE I WAS ON THE INTERSTATE DOING 70 AND THE CAR JUMPS OUT OF GEAR AND I CAN NO LONGER GO, SO I HAVE HAD TO PULL OVER AND LUCKILY RESTART THE CAR AND GO. I ALSO HAVE BEEN HAVING ISSUES WITH THE CAR NOT STARTING. WHAT IF THIS CAR CAUSES MYSELF AND FAMILY TO BE INVOLVED IN A ACCIDENT? WHAT IF THIS HAPPENS DURING RUSH HOUR? THIS IS A WORLD WIDE ISSUES AND FORD IS FULLY AWARE YET THEY DO NOT HAVE ANY RECALLS. I'M NOT SURE I UNDERSTAND WHEN OR WHAT WILL MAKE YOU FORD STAND UP AND CORRECT THE ISSUE BY ISSUING A RECALL ON THIS UNSAFE VEHICLE? DEATH? *TR

THIS HAS HAPPENED MULTIPLE TIMES, BUT ON TUESDAY 3/12/15. MY CAR HAS FLASHED TRANSMISSION MALFUNCTION, PARKING AID MALFUNCTION, HILL ASSIST NOT WORKING. MY CAR WOULD START, BUT WOULD NOT GO INTO GEAR. TWO COPS HAD TO PUSH MY CAR TO THE SIDE OF THE ROAD SINCE I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC. I HAVE HAD THIS HAPPEN ON THE INTERSTATE DOING 75 AND THE CAR JUMPS OUT OF GEAR AND I CAN NO LONGER GO, SO I HAVE HAD TO PULL OVER AND LUCKILY RESTART THE CAR AND GO. I ALSO HAVE BEEN HAVING ISSUES WITH THE CAR NOT STARTING THIS PAST WEEK AND IT KEEPS FLASHING PARKING AID MALFUNCTION, SERVICE REQUIRED. I HAVE TWO YOUNG CHILDREN AND THIS IS RIDICULOUS. IF THIS CAR CAUSES US TO BE INVOLVED IN A ACCIDENT. THIS IS COMMON ISSUES AND FORD IS FULLY AWARE YET I DO NOT HAVE ANY RECALLS ON MY VEHICLE. *TR

1.POWER STEERING GOES OUT AT ANY GIVEN TIME, WHETHER ITS INITIAL CRANK OR DRIVING AT ANY SPEEDS. IT APPEARS TO OCCUR MORE SO IN THE WARMER MONTHS OF THE YEAR. 2. TRANSMISSION SLIPS, CHATTERS, ROLLBACKS WHILE IN GEAR, HESITATION, DELAYED RESPONSE. I HAVE TAKEN VEHICLE TO DEALERSHIP MULTIPLE TIMES, THEY SAID THEY CANT GET THE POWER STEERING TO RE-OCCUR SO THERE WAS NOTHING WRONG WITH CAR! THEY SAID THE TRANSMISSION ACTS WITHIN THEIR SPECS, AS THIS IS DOES COME AND GO BUT APPEARS 90-95% OF THE TIME. HOWEVER I DID RECEIVE AN EXTENDED WARRANTY OUT OF NO WHERE FOR THE TRANSMISSION IN WHICH I HEARD THEY DO NOTHING BUT CLEAN OIL OFF THE CLUTCH PLATE WHICH WILL RESOLVE NOTHING. MY WIFE IS 100LBS SOAKING WET AND CANNOT CONTROL THE VEHICLE IN TURNS WHEN THE STEERING GOES OUT. SHE HAS ALREADY BLOWN OUT A TIRE ON A CURB DUE TO NOT BEING ABLE TO CORRECT THE PATH OF THE VEHICLE IN A TURN. *TR

THIS IS AN ONGOING ISSUE WITH THE DUAL CLUTCH POWERSHIFT TRANSMISSION THAT HAS STARTED SHORTLY AFTER PURCHASING THE CAR IN NOVEMBER 2014. WHEN I TAKE OFF THE CAR SHUTTERS AND GRINDS AND SOMETIME LOOSES POWER. ON MULTIPLE CASES I HAVE GONE TO PULL OUT INTO TRAFFIC AND THE CAR RANDOMLY HESITATES CAUSING A RISK TO MY SAFETY. ON FEB 13TH 2015 I WAS ON THE FREE WAY AND THE CAR LOCKED IN TO NEUTRAL LEAVING ME STRANDED ON THE FREEWAY. I HAD TO GET IT TOWED. FORD REPLACED THE PCM BUT THE PROBLEM IS RETURNING. I HAVE TAKEN THE CAR TO FORD MULTIPLE TIMES TO HAVE THIS ISSUE CORRECTED AND NOTHING IS BEING DONE TO FIX THE PROBLEM. *TR

THIS IS AN UPDATE TO REPORT FILED 1-4-15 (NHTSA ID #10669989). ON 1-6-15 WE HAD OUR 2012 FOCUS SERVICED AT A DEALERSHIP FOR A SERIOUS TRANSMISSION FAILURE DESCRIBED ON PREVIOUS REPORT. THAT DEALERSHIP PERFORMED "ADAPTIVE LEARNING STRATEGY AND CLEARED ALL THE CODES". VERBAL SUMMARY OF THE PROBLEM FROM THE SERVICE ADVISOR WAS THAT THE COMPUTER HAD BEEN CONFUSED BY A CHANGE IN TRANSMISSION DEMANDS. WE HAD TAKEN A DAY TRIP INTO HILLY, CONGESTED SAN FRANCISCO. OUR TYPICAL DRIVE IS SMALL TOWN, COUNTRY HIGHWAY ON RELATIVELY FLAT TERRAIN. THE COMPUTER DID NOT KNOW HOW TO BEHAVE WITH DIFFERENT TRAFFIC CONDITIONS AND TERRAIN. AFTER THAT SERVICING, ALL SEEMED FINE UNTIL A COUPLE OF WEEKS LATER ON 1-23-15, WHEN THE CAR LOST POWER AT A 4-WAY STOP. I HIT THE GAS PEDAL ON GREEN, BUT THE TRANSMISSION WOULDN'T ENGAGE PROPERLY, ALTHOUGH THE ENGINE WAS REVVING--SIMILAR SYMPTOMS TO LAST TIME.AFTER MULTIPLE ATTEMPTS, THE CAR WAS NOT ABLE TO RELIABLY ENGAGE, ONLY SPORADICALLY, LIMPING THROUGH A FEW INTERSECTIONS. EVENTUALLY, I PULLED OVER TO THE SIDE OF THE ROAD, AND SHUT THE ENGINE OFF. WHEN I TRIED TO RESTART THE CAR, THE ENGINE WOULD NOT EVEN TURN OVER.I DECIDED TO USE FORD ROADSIDE ASSISTANCE AGAIN, TO HAVE THE CAR TOWED TO THE DEALERSHIP WE HAD PURCHASED THE CAR FROM. THE ADVISOR AT THAT DEALERSHIP SAW THE WISDOM OF REPLACING THE TRANSMISSION CONTROL MODULE (TCM) AND PROGRAMMING IT. AS OF TODAY, 3-9-15, ODOMETER AT 45,556, WE HAVE HAD NO ADDITIONAL SYMPTOMS AND THE CAR IS RUNNING SMOOTHER THA

CAR LOST POWER AND ENGINE LIGHT CAME ON WHILE TRAVELING SOUTHBOUND ON I-95. UNDERNEATH PARTS AND LOWER BODY PANELS CAUGHT FIRE AND MELTED. VEHICLE WAS TOWED TO THE PAUL CLARK FORD DEALERSHIP IN YULEE, FL. WHERE IT WAS DISCOVERED THE ENGINE HAD EXPERIENCED A CATASTROPHIC ENGINE FAILURE. THERE WAS A HOLE A LITTLE SMALLER THAN A BASKETBALL BLOWN OUT OF THE BOTTOM OF THE CRANKCASE WITH THE OIL PUMP AND PIECES OF THE ENGINE LAYING ON THE SHIELD COVERING THE OIL PAN. THE CAR HAD JUST BEEN FULLY SERVICED WITH IT'S ROUTINE OIL CHANGE, RECOMMENDED SERVICE ROUTINE, ETC BY SAME DEALER. EVEN THOUGH THE VEHICLE IS UNDER FULL WARRANTY, NOTHING HAS BEEN DONE TO REPAIR THE VEHICLE AS OF YET. FORD IS CONDUCTING AN INTERNAL REVIEW AND SAID IT COULD TAKE UP TO 90 DAYS BEFORE A DETERMINATION IS MADE. THEY ALSO HAVE NOT OFFERED A LOANER VEHICLE OR A RENTAL CAR TO THE OWNER WHILE THIS PROCESS IS TAKING PLACE. *TR

THE TRACTION CONTROL IN THE VEHICLE OPERATES IN AN UNSAFE MANNER IN SNOWY ROAD CONDITIONS. WHEN CLIMBING A SLIGHT GRADE IN SNOW, THE TRACTION CONTROL CONTINUALLY REDUCES ENGINE POWER TO THE POINT THAT THE VEHICLE WILL NO LONGER MOVE FORWARD. AS THE VEHICLE SLOWS TO A STOP WHILE MODULATING THE ACCELERATOR, THE ENGINE WILL NOT REV ABOVE 1500RPM WITHOUT THE TRACTION CONTROL CUTTING OFF POWER. CONTROLLED AND SUSTAINED FORWARD MOMENTUM IS REQUIRED FOR SAFE DRIVING IN SNOWY CONDITIONS. THAT IS NOT POSSIBLE WHEN TRAVERSING TYPICAL ROADWAY INCLINES IN SNOWY WEATHER WITH THE TRACTION CONTROL ENGAGED. ADDITIONALLY, IT TAKES NO FEWER THAN SEVEN INPUTS FROM THE DRIVER TO ENGAGE OR DISENGAGE THE TRACTION CONTROL SYSTEM; SOMETHING THAT MUST BE DONE FREQUENTLY IN THIS VEHICLE TO KEEP IT MOVING SAFELY IN SNOW. THIS CREATES UNDUE DRIVER DISTRACTION IN ALREADY DEMANDING DRIVING CONDITIONS. A MANUFACTURER RETROFIT OF A SIMPLE ON/OFF SWITCH FOR THE TRACTION CONTROL SYSTEM, AS INSTALLED IN MOST CONTEMPORARY VEHICLES, SHOULD BE THE MINIMUM REMEDY. *TR

WHEN ACCELERATING FROM A STOPPED POSITION, THE TRANSMISSION SLIPS GEARS AND THE CAR LURCHES FORWARD OR STALLS AND THEN LURCHES. I HAVE ALMOST REAR ENDED SEVERAL CARS ON MANY OCCASIONS. THE CAR ALSO LURCHES BACKWARDS WHEN IN REVERSE. I HAVE TAKEN THE VEHICLE IN TWICE FOR SERVICE. IT IS IN FOR SERVICE AS I AM SUBMITTING THIS REPORT. THE FIRST TIME, I WAS TOLD THERE WERE RECALLS COMPLETED ON THE VEHICLE. I NEVER RECEIVED ANY PAPERWORK FROM THE DEALERSHIP AS TO WHAT WAS ACTUALLY "REPLACED/RECALLED" ON MY VEHICLE. IT SEEMED TO DRIVE SMOOTHER FOR A FEW MONTHS AND THEN THE SAME PROBLEMS STARTED AGAIN. I'M WAITING TO HEAR BACK FROM THE DEALERSHIP AS TO WHAT THEY HAVE FOUND WRONG THIS TIME. *TR

HORN STOPPED WORKING CHECKED FUSES AND RELAYS WHICH ALL WORK BUT AFTER READING THERE ARE SEVERAL PEOPLE THAT COMPLAIN THAT THE WIRING IN THE CAR CAUSES A PROBLEM WITH THE HORN BECOMING INOPERATIVE. THIS IS A WIDER PROBLEM AND WISH TO HAVE FORD ISSUE A RECALL. I HAVE HAD ISSUES NOT BEING ABLE TO WARN PEOPLE DRIFTING OR NOT PAYING ATTENTION WITH NO WAY TO WARN THEM. THIS IS A SERIOUS SAFETY ISSUE. *TR

MY 2012 FOCUS SHUTTERS ALOT AND DOESN'T WANT TO SHIFT . I TOOK IT BACK TO THE DEALER IN AUG 2014. THEY SAID THEY REPLACED THE CLUTCHES AND SEALS ECT.5 MONTHS LATER WHILE ON THE INTERSTATE IT SHUT DOWN AND THE DASH READ TRANSMISSION FAILURE. THIS LEFT ME STRANDED FOR 3 HOURS ALONG A BUSY INTERSTATE. CAN ANYTHING BE DONE ABOUT THIS PLEASE? *TR

OUR 2012 FORD FOCUS, LIKE SO VERY MANY OTHERS, HAS SUCCUMBED TO THE TRANSMISSION PROBLEMS DELINEATED IN THE FORD OWNER FIELD SERVICE ACTION NUMBER 14M01. THE CAR IS CURRENTLY AT A LOCAL DEALERSHIP'S SERVICE DEPARTMENT AWAITING A REPLACEMENT PART (5 WEEKS AND COUNTING). I HAVE BEEN READING MORE AND MORE COMPLAINTS THAT, EVEN AFTER THE WORK IS DONE TO CORRECT THIS PROBLEM, THE SAME OR WORSE ISSUES ARE OCCURRING. I AM CONCERNED NOT ONLY FOR MY SAFETY AND THAT OF MY FAMILY, BUT OF ANYONE WHO MIGHT BECOME A VICTIM OF A CAR ACCIDENT THAT MAY BE CAUSED BY THIS AUTOMOBILE. *TR

ON SEVERAL INSTANCES WHILE ENTERING A TURN THE POWER STEERING SHUT OFF AND A FAILURE NOTIFICATION WAS DISPLAYED ON THE DASHBOARD. THIS RESULTED IN SEVERAL NEAR ACCIDENTS, ESPECIALLY WHILE HAVING TO QUICKLY ADJUST TO THE INCREASED STRENGTH REQUIRED TO COMPLETE THE TURN WITHOUT HITTING ANOTHER CAR OR CURB. TURNING VEHICLE OFF AND BACK ON RESOLVES THE ISSUE TEMPORARILY, BUT POWER STEERING FAILS SEEMINGLY RANDOMLY EVERY TIME.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 4/29/15*CN

WHEN I TURN ON THE INTERIOR HEATER, THE SELECTOR SWITCH THAT DIRECTS THE AIR TO WINDSHIELD, PANEL, OR FLOOR, WILL NOT SEND HEATED AIR TO THE FLOOR. IT MAKES A VERY LOUD NOISE OF AIR BEING FORCED THROUGH A TIGHT OPENING, BUT THE HEAT DOES NOT GO TO THE FLOOR AND THE HEATER IS ALMOST COMPLETELY INEFFECTIVE UNLESS THE FAN SPEED IS SET TO THE HIGHEST SETTING. *JS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS COASTED TO A SAFE LOCATION. AFTER RESTARTING, THE VEHICLE RESUMED WITH EXTREME DIFFICULTY IN TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING ASSIST WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

I HAVE HAD TO TAKE MY CAR INTO THE FORD DEALER 5 TIMES IN THE PAST 2 MONTHS AND ROUGHLY 15 TIMES IN THE PAST YEAR FOR THE SAME ISSUE, IT IS UNDER WARRANTY. WHEN I AM DRIVING AT OR AROUND 35 MPH MY TRANSMISSION WILL MAKE A GRINDING NOISE AND I WILL LOSE ALL POWER AND THE CAR WILL NEED TO BE RESTARTED. I HAVE PAID RIDICULOUS AMOUNTS IN REPAIRS AND RENTALS. I AM TOLD THAT THE TRANSMISSION AND CLUTCH IS UNDER WARRANTY UNTIL 100,000 MILES. I AM STILL BEING CHARGED. THIS IS A SAFETY HAZARD, I LOSE ALL POWER AND HAVE TO RESTART THE CAR IN THE MIDDLE OF INTERSECTIONS, AND WHEN ENTERING THE ON RAMP TO THE HIGHWAY. THE TECHS HAVE TOLD ME "IT IS SUPPOSED TO DRIVE LIKE THIS" BUT I SERIOUSLY DOUBT THAT. FORD HAS ACKNOWLEDGED THAT MY CAR HAS A BAD CLUTCH AND THAT THE CLUTCH IS UNDER WARRANTY, BUT I WAS TOLD THAT THE PART IS ON NATIONAL BACKORDER AND IT COULD BE UP TO 6 MONTHS BEFORE IT IS REPAIRED. I HAVE BEEN TOLD TO JUST KEEP DRIVING IT, WHEN I ASKED IF IT WAS SAFE THEY SAID "PROBABLY NOT, BUT IT IS MORE OF A PERSONAL PROBLEM OF MINE". THIS IS AN ON GOING PROBLEM, AND I HAVE ZERO CONFIDENCE THAT IT WILL EVER BE RESOLVED. FORD HAS HAD ME REPLACE EVERYTHING THAT IS NOT UNDER WARRANTY IN THE PAST 15 MONTHS AND THE SAME EXACT PROBLEM PERSISTS, NOW I AM BEING TOLD THAT IT IS THE CLUTCH IN MY AUTOMATIC TRANSMISSION WHICH IS UNDER WARRANTY BUT "IT IS NOT A HIGH PRIORITY FOR THE DEALER" SO ILL HAVE TO WAIT IT OUT AND KEEP RENTING CARS TO KEEP MY JOB AND STAY MOBILE. BASICALLY FORD WANTS ME TO DR

WHILE THE TRANSMISSION DOES ACT DIFFERENT THAN A NORMAL AUTOMATIC I'VE NEVER HAD ANY PROBLEMS UNTIL NOW I WAS DRIVING 35 MPH AND SUDDENLY THE CAR WOULD NOT MOVE FORWARD ANY MORE THE ENGINE WOULD JUST HITS HIGH RPMS WHICH IS FUNNY CAUSE THIS CAR HAS NEVER HIT A HIGH RPM WHILE NOT IN GEAR IT HAS A REV LIMITER ANYWAY I COASTED TO A STOP I TRIED TO USE THE SPORT OPTION TO GET THE TRANSMISSION TO SHIFT NOPE SO I TURN THE CAR OFF NEVER TO START AGAIN THE TRANSMISSION INDICATOR ON DASH SAID CAR WAS IN DRIVE EVEN THOUGH THE SHIFTER WAS IN PARK MY MAIN CONCERN HERE IS WITH ALL OF THE COMPLAINT ABOUT THIS TRANSMISSION AND IT WOULD TAKE ME WEEKS TO READ THEM ALL WHY HAS THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. HAS NOT ISSUE A RECALL ON THIS TRANSMISSION THAT IS STILL BEING PUT IN NEW CARS TODAY AND HAVING THE SAME PROBLEMS AND CAN CAUSE A VERY REAL SAFETY CONCERN WHY IS IT THAT PEOPLE HAVE TO DIE BEFORE SOMETHING IS DONE AND THE COMPANY IS HELD RESPONSIBLE. *TR

MY FORD FOCUS WAS PURCHASED IN JUNE 2011 THE VEHICLE WAS NEW OFF THE DEALER LOT, TO DATE THE VEHICLE HAS BEEN IN FOR POWER TRAIN REPAIR FOR A TOTAL OF SEVEN TIMES. THE FIFTH TIME BACK IN JUNE 2013, THE POWER TRAIN INTERNAL PARTS WERE REPLACE, THE PROBLEM STILL CONTINUES. MY VEHICLE AGAIN WENT IN FOR REPAIR ON JANUARY 29, 2015 AS THE TRANSMISSION OVER HEATED AND I RECEIVED A WARNING TO STOP THE CAR. THE CAR WAS IN THE SHOP FOR ALMOST TWO WEEKS, I PICKED THE CAR UP ON THURSDAY AFTER WORK, THE NEXT DAY THE CAR LOST THE ABILITY TO PULL THE VEHICLE AND I BARELY GOT OFF THE ROAD. I COULD NOT GET THE CAR TO GO OVER TEN MILES AN HOUR. THE DEALERSHIP SENT A TOW TRUCK FOR MY CAR AND BACK TO THE SHOP IT WENT. AFTER TWO WEEKS I GOT A CALL THAT THERE WERE NO ISSUES FOUND AND THE DEALERSHIP COULD NOT PAY A TECH TO DRIVE THE VEHICLE MORE THAN 20 MILES. I INSISTED THERE WAS AN ISSUE AND THAT I FEAR FOR MY LIFE DRIVING THIS CAR NOW. THE DEALERSHIP GOT PERMISSION FROM ME TO ALLOW THE TECH TO DRIVER THE VEHICLE HOME TO SEE IF THE CAR ACTED UP FOR HIM ON A LONGER DISTANCE DRIVE 2/19/2015. ON 2/20/2015 I RECEIVED A CALL THAT THE TECH HAD IN FACT GOT STRANDED ON THE HWY ON 2-19-2015 AND NOW THEY MUST ATTEMPT TO LOCATE THE ISSUE. THE DEALERSHIP IS TRYING THEIR BEST TO FIND THE PROBLEM BUT FORD NEEDS TO DO SOMETHING. THIS CAR IS NOT SAFE, I FEAR FOR MY LIFE DRIVING THIS CAR. I HAVE TO DRIVE ON THE INTERSTATE EVERY DAY TO AND FROM WORK AND I AM AFRAID. I FEAR HAVING TO DRIVE WITH MY CHILD IN THIS CAR

MY REAR WINDSHIELD EXPLODED. IT WAS PARKED. THE CAR WAS RUNNING, I CLOSED THE DRIVER DOOR AND THE WINDSHIELD SHATTERED. IT WAS MADE BY CARLITE. FORD IS NOT SHOWING ANY CONCERN, NOR THE DEALERSHIP. IT'S A VERY EXPENSIVE FIX AND MAKES IT WORSE THAT IT SHATTERED ON ITS OWN. FORD HAS HAD A BAD RAP WITH GLASS FOR A LONG TIME THOUGH, JUST WISH I WOULD HAVE KNOWN ABOUT IT BEFORE NOW. THEY WANT A CAR PAYMENT EVERY MONTH BUT DON'T WANT TO TAKE RESPONSIBILITY FOR A POOR QUALITY DEPARTMENT. I AM NOT SURE WHAT A PERSON IS SUPPOSE TO DO ANYMORE. IF YOU DON'T HAVE A SAVINGS IT'S DOWN TO EITHER PAYING FOR THE CAR THAT NOW HAS NO REAR WINDSHIELD OR GET A WINDSHIELD. DON'T WANT TO TURN IT INTO INSURANCE, RATES WILL GO UP FOR SOMETHING I DIDN'T CAUSE AND ITS A 500 DOLLAR DEDUCTIBLE. I WILL NEVER BUY A FORD AGAIN NOR ANY VEHICLE THAT HAS CARLITE GLASS. *TR

SUNROOF EXPLODED WHILE DRIVING. I TOOK CAR TO FORD AND THE SERVICE MANAGER SAID HE SEEN IT HAPPEN BEFORE BUT I WAS TOLD IT WAS NOT COVERED UNDER WARRANTY. I SAW A FEW COMPLAINTS IN GOOGLE BLOGS. I WILL CONTACT A LAWYER. *TR

FROM 2012 TO OCTOBER 2014, AT LOW SPEEDS THE VEHICLE BEGAN TO SHUTTER, SO MUCH SO THAT THE VEHICLE FELT AS IT WERE GOING TO STALL WHILE IN TRAFFIC. IN ADDITION TO THIS, WHILE ON A HILL THE VEHICLE WOULD ROLL BACKWARDS. I CALLED FORD SEVERAL TIMES TO MAKE AN APPOINTMENT DURING THIS TIME PERIOD, HOWEVER WAS TOLD OVER THE PHONE " THAT'S JUST HOW THE TRANSMISSION WORKS" AND THEY COULDN'T DO ANYTHING TO CORRECT IT. AFTER BECOMING SO FRUSTRATED I BROUGHT THE CAR INTO FORD IN OCTOBER OF 2014, AND THEY REPLACED THE CLUTCH... THE SHUTTER PROBLEM WAS CORRECTED AFTER THE CLUTCH WAS REPLACED, HOWEVER NOW THE TRANSMISSION OVERHEATS AT RANDOM TIMES BOTH IN TRAFFIC AND ALSO ON THE HIGHWAY AND THE TRANSMISSION SHUTS OFF, AND THE VEHICLE BECOMES DISABLED WHEREVER I AM. THIS IS BEING BROUGHT INTO FORD THIS WEEK NOW AT 39000 MILES. THIS TRANSMISSION HAS BEEN PROBLEMATIC SINCE PURCHASED I UNDERSTAND THAT THE TRANSMISSION IS A HYBRID STANDARD/AUTOMATIC, AND THERE IS A DIFFERENT FEEL WHICH I AM OK WITH, HOWEVER THIS TRANSMISSION IS PUTTING ME IN AN UNSAFE POSITION THE WAY IT ROLLS BACK, AND FREQUENTLY STALLS AT BOTH HIGH AND LOW SPEEDS MAKING ME VULNERABLE TO AN ACCIDENT. *TR

ON MULTIPLE OCCASIONS, I HAVE HAD THE POWER STEERING FAIL ON MY CAR. I'VE HAD IT HAPPEN WHILE DRIVING AT SPEEDS RANGING FROM 25MPH-70MPH. WHILE DRIVING I WILL HEAR THE ALERT CHIME AND I WILL RECEIVE THE MESSAGE POWER STEERING FAULT APPEAR ON SCREEN, ABOUT 2 SECONDS LATER THE STEERING BECOMES STIFF AND VERY DIFFICULT TO CONTROL. I'VE BEEN BLESSED TO BE ABLE TO GET THE CAR TO THE SIDE OF THE RIDE AND OR FREEWAY. GENERALLY WHAT HAPPENS IS I TURN THE CAR OFF, AND RESTART AND THE FAULT MESSAGE DISAPPEARS. WHEN I TOOK IT INTO THE FORD DEALER, THEY CHARGED ME $150 TO LOOK AT IT, BUT "COULD NOT REPLICATE" THE ISSUE SO THEY SENT ME ON MY WAY. I SPOKE WITH A FORD SUPPORT REP WHO TOLD ME THAT THERE WAS NOT MUCH THEY COULD DO IF THE FAULT MESSAGE WAS UNABLE TO DUPLICATE, BUT THEIR SUGGESTION IN THE FUTURE WAS TO SNAP A PICTURE OF THE DISPLAY WHEN IT HAPPENS. HOW DANGEROUS WOULD THAT BE IN A CAR THAT YOU CAN NOT STEER TO GRAB MY CELLPHONE AND SNAP A PICTURE? I'VE LOOKED UP THIS ISSUE ONLINE IN MANY FORD FOCUS FORUMS, AND THIS IS NOT AN ISOLATED INCIDENT. FOR A CAR'S STEERING TO NOT FUNCTION AFTER 60K MILES IS RIDICULOUS. AND BECAUSE I BOUGHT THE CAR USED, I HAVE NO WARRANTY. BUT THERE HAVE BEEN SEVERAL REPORTS OF CUSTOMER'S EXPERIENCING THE SAME ISSUE OVER AND OVER, AND FORD IS RELUCTANT TO FIX IT BECAUSE THE POWER STEERING MODULE IS DIFFICULT TO REPLACE. I'VE HEARD THEY HAVE TO REPLACE THE ENTIRE STEERING COLUMN. BUT HOW IS THE CONSUMER AT FAULT FOR THIS? I FEEL I AM TAKING MY LIFE IN MY

THERE HAS BEEN AN ONGOING PROBLEM WITH MY FORD FOCUS AND EVERYONE ELSE THAT I PERSONALLY KNOW THAT HAS THE CAR. SINCE THEY WENT TO THE DCT TRANSMISSION THE CAR HAS BEEN HAVING MANY ISSUES. IT IS A THREAT TO THE SAFETY OF ANYONE DRIVING IT. FORD HAS ACKNOWLEDGED THERE IS A PROBLEM AND REPLACED THE CLUTCHES IN THE CAR BUT THE PROBLEM STILL EXISTS. THE TRANSMISSION HAS BLOWN ITS COMPUTER THAT DOES ALL THE SHIFTING SINCE HAVING THE CLUTCHES REPLACED WHILE I WAS DRIVING, AND PUT THE CAR INTO NEUTRAL. THANK GOD I WASN;T ON THE HIGHWAY WHEN THAT HAPPENS. UPON ACCELERATION THE TRANSMISSION BUCKS AND DOESN'T GRAB TRACTION LIKE IT SHOULD. I WOULD NOT WANT TO BE THE PERSON WHO NEEDS THEIR CAR TO MOVE TO AVOID AND ACCIDENT, STEPS ON THE GAS, AND THE CAR HESTIATES BECAUSE OF THIS OBVIOUSLY FAULTY TRANSMISSION, AND GETS KILLED BECAUSE OF IT. I HAVE ASKED MY DEALERSHIP TO MAKE GOOD AND JUST BUY THE CAR BACK AND GET ME INTO A DIFFERENT CAR, BUT THEY WON'T BECAUSE THEY ARE NOT AUTHROIZED BY THE MANUFACTURER TO DO THAT, AND FORD SAYS THE TRANSMISSION IS DAFE. IT OBVIOUSLY ISN'T. *TR

MY DAUGHTER WAS DRIVING THE FOCUS IN MENOMENEE WI, WHERE SHE IS IN HER MASTERS PROGRAM AT STOUT UNIVERSITY. SHE WAS HEADING SOUTH AND THE YOUNG MAN IN THE OTHER VEHICLE WAS HEADING NORTH, HE TURNED LEFT IN FRONT OF HER SMASHING HER VEHICLE. HIS AIR BAGS WENT OFF OURS DID NOT. HE WAS FOUND TO BE AT FAULT AND A TICKET WAS ISSUED. I CALLED FORD ABOUT THE AIR BAGS NOT DEPLOYING AND THEY SAID THEY WOULD LOOK AT IT IF I BROUGHT IT IN. I EXPLAINED TO HIM IT WASN'T DRIVABLE SO HE SAID I WOULD HAVE TO PAY MYSELF TO BRING IT IN AND HAVE IT LOOKED AT BUT I SHOULD BE HAPPY MY DAUGHTER WAS NOT HURT MORE SERIOUSLY. BUT I'M VERY CONCERNED THAT NOT 1 OF HER AIR BAGS WENT OFF AND THEY WERE NOT THE LEAST WORRIED ABOUT IT. THE CLAIMS ADJUSTER LOOKED AT THE CAR AND HE SAID THEY SHOULD ABSOLUTELY HAVE DEPLOYED BUT NOTHING IN THE FOCUS, BUT HIS WENT OFF AND THE FOCUS WAS COMPLETELY TOTALED IN THE ACCIDENT BUT NOT HIS CAR. *TR

I JUST RECENTLY PURCHASED THIS CAR ON SATURDAY FEBRUARY 7, USED FROM A CARMAX DEALERSHIP. I WAS TOLD THERE WERE NO RECALLS ON THE CAR AND THAT EVERYTHING WAS FINE. TEST DRIVING I NOTICED A LITTLE HESITATION BUT NOT MUCH. ON SUNDAY AS I WAS SITTING WITH MY FOOT ON THE BRAKE AT A TRAFFIC LIGHT I FELT A SHUDDER VIBRATION AND THE CAR SLID BACKWARDS. TO MY SURPRISE AFTER RESEARCHING ONLINE I NOTICED THAT THIS CAR IS NOTORIOUS FOR THAT. ON WEDNESDAY FEBRUARY 11, I TOOK THE CAR BACK TO CARMAX AND WAS TOLD IT HAD TO GO TO THE DEALERSHIP IN ORDER FOR IT TO BE DIAGNOSED. WAIT?? I JUST BOUGHT THIS CAR!!! I AM WAITING FOR A CALL BACK FROM CARMAX BECAUSE I WANT MY MONEY BACK. TOO MUCH AND I JUST PURCHASED IT. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE POWER STEERING FAILED AND THE MESSAGE BOARD DISPLAYED LOSS OF STEERING, STOP VEHICLE. AS A RESULT, THE CONTACT HIT A CURVE AND FRACTURED THE LEFT STRUT AND RACK AND PINION. THE VEHICLE WAS ONLY ABLE TO MOVE WHEN IN REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.

ON 2/9/2015 APPROX. 4:00PM, MY WIFE CALLED ME ON MY CELL PHONE IN A PANIC, CLEARLY STRESSED. SHE SAID SHE ALMOST WAS IN AN ACCIDENT BECAUSE THE STEERING ON HER 2012 FORD FOCUS SE HATCHBACK LOCKED UP WHILE SHE WAS DRIVING ABOUT 50 MPH AND MERGING ON A BUSY HIGHWAY. SHE TOLD ME SHE GOT OVER AND OFF THE ROAD WITH 0 STEERING. SHE SAID A SOUND CAME OVER THE CAR AS IT HAPPENED AND A MESSAGE WITH STEERING ASSIST FAULT SERVICE REQUIRED. UPON ARRIVING ON SCENE, I RESTARTED THE CAR AND GOT THE SAME MESSAGE AND 0 POWER STEERING. I CALLED FORD SERVICE AND WAS TOLD TO BRING IT IN THE NEXT DAY. AS I TYPE THIS THE CAR IS STILL AT THE DEALER. PART TO FIX WITH LABOR $1,652 BEFORE TAX ON A PART FORD KNOWS IS DEFECTIVE. I DID A SEARCH ON THE FAULT CODE THAT WAS DISPLAYED AND I WAS TAKEN ABACK FROM WHAT I SEEN AND READ ABOUT THIS MODEL YEAR AND CAR AND THE STEERING JUST GOING OUT WITHOUT WARNING. FORD ACTS LIKE IT IS NOT A PROBLEMATIC OR DEFECTIVE PART, BUT HOW DO YOU EXPLAIN THE SAME BACK-ORDERED PARTS TO FIX IT. SHE WAS LUCKY SHE OR NO BODY ELSE DIED YESTERDAY. DO THE RIGHT THING AND ISSUE A RECALL ON THIS OBVIOUSLY DEFECTIVE PART. I HAVE ALSO SEEN THAT THERE IS A CLASS ACTION LAWSUIT THAT WAS FILED IN 2014 IN CALIFORNIA. FORD DO THE RIGHT THING! *TR

WHEN TRYING TO ENTER A 50 MPH INTERSECTION FROM A SIDE ROAD THE 6 SPEED AUTOMATIC TRANSMISSION CHATTERS, JERKS,SLIPS AND HESITATES BEFORE MOVING THE CAR WHICH MAKES ENTRY INTO INTERSECTION FRIGHTENING. THIS IS NOT SAFE. ONE DOES NOT KNOW WHAT TO EXPECT FROM THIS ERRATIC POWER TRAIN. FORD ADMITS THAT IT CANNOT BE FIXED. *TR

WE RESPONDED TO FORDS NOTICE 14M01 WHICH IS IN REFERENCE TO THE PROBLEMS OF THE TRANSMISSION, EXPERIENCED BY 1000S OF FOCUS AND FIESTA OWNERS YEARS 2011-2013. THE 1ST DEALERSHIP WE CONTACTED WAS KEY SCALES LEESBURG FL. AFTER 7 WEEKS OF HASSLES TRYING TO SCHEDULE, THE REPAIRS WERE MADE 1-7&1-8. AS WE TRIED TO START THE VEHICLE AT KEY SCALES, THERE WAS A LONG DELAY FROM THE TIME I TURNED KEY UNTIL IT ACTUALLY STARTED. THAT WAS NEVER AN ISSUE BEFORE WE TOOK IT IN. WITHIN A FEW DAYS, THE TRANS BEGAN TO SHUTTER LIKE IT HAD BEFORE, AS WELL AS NOISES, CLANKING, GRINDING AND PROBLEMS WITH IT SHIFTING FROM 1ST TO 2ND. I CALLED KEY SCALES AND WAS TOLD ANY REPAIRS WOULD NOW BE AT OUR COST AS THE ORIGINAL 36000 MILE WARRANTY HAD EXPIRED. THE NOTICE THAT WAS MAILED CLEARLY STATES THAT FORDS WARRANTY ON TRANS IS NOW 7 YRS/100,000 MILES. LET IT BE KNOWN THAT WE ALSO HAVE AN INTENDED WARRANTY THAT WE BOUGHT AT TIME OF PURCHASE FOR 60 MONTHS/100,000 MILES. I THEN CALLED FORD OF CLAREMONT FL. AND THEY AGREED TO LOOK AT THE VEHICLE. WE DROPPED THE CAR OFF ON 1-16 WITH MILEAGE SHOWING 46092. AFTER 5 DAYS I CALLED AND WAS TOLD THEY COULDN'T FIND A PROBLEM. THE SERVICE ADVISOR WANTED TO HAVE HIS SHOP FOREMAN DRIVE THE CAR HOME THAT NIGHT. I AGREED. I CALLED BACK THE NEXT DAY AND WAS TOLD HE DID EXPERIENCE A PROBLEM BUT AFTER NOTIFYING FORD THEY WERE TOLD IT WAS "WITHIN ACCEPTABLE LIMITS" I WAS TOLD TO COME AND PICK UP VEHICLE THE MILEAGE WAS LISTED AS 46098 WHEN IN FACT IS WAS 46154. (THE DIFFEREN

TL*THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT A RESIDENTIAL DRIVEWAY, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE INTERMITTENTLY ACCELERATED AND VIBRATED. THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN MANUFACTURER RECALL, WHERE THE PCM AND TCM WERE RESTARTED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE PART NEEDED FOR REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.

ON JANUARY 27TH.. MY CAR (2012 FORD FOCUS SE 4DOOR 5 SPEED) MY CAR HAD 33,342 MILES ON IT ONCE IT CAME INTO THE SERVICE BAY AT ASHEVILLE FORD IN ASHEVILLE NC. I WAS ADVISED THAT THE CAR WOULD HAVE TO STAY FOR THE DAY AND LOOK INTO THE SITUATION. CAR WOULD DIE AT RANDOM, LIGHTS WOULD COME ON LIKE A CHRISTMAS TREE (OIL PRESSURE LIGHT, BATTERY LIGHT, TRACTION LIGHT, ESC LIGHT, INFORMATION LIGHT, CHECK ENGINE LIGHT) AND A MESSAGE WOULD APPEAR (ENGINE MALFUNCTION SERVICE NOW). ASHEVILLE FORD WAS ALSO NOTIFIED OF A SUN VISOR POPPING, SEAT BELTS NOT RELEASING AND CREAKING NOISES IN THE B PILLARS ON BOTH SIDES, AND THE AC WAS BLOWING HOT AIR AGAIN (THIS WAS REPAIRED ON THE 23RD BEFORE AND ALREADY BLOWING HOT AIR). *TR